The City of South San Francisco
Office of the City Clerk
400 Grand Avenue
South San Francisco, CA 94080
(650) 877-8518 (fax) (650) 829-6641
CALIFORNIA
Application for Boards and Commissions
APPLYING FOR (more than one may be checked)
Bicycle and Conference Center Conference Center Conference Center Pedestrian Advisory Authority Business Authority Community uthority Hote Committee (BPAC) Representative Representative epresentativ Cultural Arts Housing Housing Authority
Equity and Public
Commission Safety Commission Authority Tenant Commission Library Measure W Citizens' Parking Place Parks & Recreation Board - Oversight Committee Commission Commission
Personnel Planning SSF General Plan 2040 Traffic Safety Board Commission Community Advisory Commission
Committee
Youth
Commission
Are you interested in participating in the Citizen's Academy?
PERSONAL INFORMATION
Chao, Lyman
Name (last, first, middle)
South San Francisco, CA 94
Address (number, street, and apartment number) City, State and Zip Code Telephone number Cell phone/alternative contact number E-mail address If you selected more than one Board/Commission/Committee of interest, please rank your preferences here, starting with your first choice.
How many years have you been a resident of South San Francisco? 18 Have you attended any meetings of the commission/board for which you are applying? Yes L No M If yes, which one(s)?.
BPAC
Are you a resident of South San Francisco? Yes • No D
If no, are you employed in South San Francisco? Yes | No 1 Number of hours employed in South San Francisco: _
Housing Authority Tenant Commission
Are you a resident of the Housing Authority? Yes • No D Youth Commission - (Ages 14 to 22)
If not a resident of South San Francisco, are you a student of SSFUSD? Yes L No DI Current school:
Conference Center Authority Hotel Representative
Which hotel within the City of South San Francisco are you representing? South San Francisco General Plan 2040 Community Advisory Committee What is your District of Residency?
Click here to locate your District.
Why do you want to be a member of a Board/Commission/Committee? What do you feel you could contribute? I would like to serve our community and provide my expertise in business and real estate.
What qualities you for this appointment? Business owner of Allstatee Agencies, business in real estat and serving c What is your vision for growth in South San Francisco? Keeping South San Francisco safe, increasing business opport both large corporations and small business. build affordble housing for those that need it most. increasir Are you currently receiving any form of compensation from the City for work performed? Yes No L If yes, please explain:
Do you have any relatives serving on Council, Commissions, Boards, and Committees or otherwise employed by the City of South San Francisco? Yes No L If yes,
Name Position Relationship
EDUCATION - Please include additional information on separate sheet.
San Francisco State University BS: Finance
Name and location of college/university/technical or trade school Degrees received Name and location of college/university/technical or trade school Degrees received What community activities are you presently involved in, or have been in the past? Past President of the Asian Real Estate Association of America(AREAA), Also a national committe chair MISCELLANEOUS - Please include additional information on separate sheet or attach resume.
Military Service: Dates and branch
WORK EXPERIENCE - Please include additional information on separate sheet or attach resume. 12/1/2022. Kw Peninsula Estate Team Leader
Dates employed Employer Position
Train and recruit real estate talent, coach top agents, direct initiatives for growth and learning Duties
01/01/2020 Real Estate Agent
Dates employed Employer Position
Help advise investors, buyers, and sellers research, buy and sell real estate.
Duties
I certify that, to the best of my knowledge, all statements in this application are complete and true. I agree and understand that any mis- statement of material fact will cause me to forfeit all rights to appointment to a Commission, Board, or Committee with the City of South San Francisco.
12-12-2022
Signature Date
The interest of the City is served best by actual and regular participation by Board and Commission members. Thus, upon the second absence from a regular meeting within any rolling twelve-month period, a member shall receive a written communication from the Mayor requesting that the member respond to the Mayor with an explanation for said absences within one week of the member's receipt of the written communication. The Mayor shall report to the City Council the reasons provided for the member's absences. If the City Council determines that the absences occurred for legitimate reasons, the City Council may excuse both or one of the absences. Members are also encouraged to give advanced notice of their absence from meetings.
Applications are accepted on a continuous basis and will remain valid 1 year from the date of submission. If you are selected to serve on a Board or Commission, you may be required to file an Annual Statement of Economic Interest (FPPC Form 700) and bi-annual Ethics Training (AB1234).
PRINT AND MAIL TO:
CITY OF SOUTH SAN FRANCISCO
100 Grand Avenue, of the aily alcisco, CA 9408
'or more information, call (650) 877-8518
For official use only Accepted Not Accepted
Date 1213/22
Lyman Chao
SKILLS
Software Product Management, Enterprise Software, Customer Interview, Business Intelligence, Business Reviews, Market Analysis
Software Trello/Asana/Monday, Adobe Creative Suite, Excel/Sheets, Google Analytics, CampaignMonitor, Sendgrid, Digital Ocean
Design User Experience Design, User Interface Design, Web Design Technology HTML, CSS, JavaScript, Ruby, Ruby on Rails, PostgreSQL Strategy Cross Functional Team Lead, Agile/Scrum/Kanban, User Stories, Innovation, Product Lifecycle, Product Roadmap, Lean Startup, Work Breakdown Structure, A/B Testing, Quantitative Data Analysis, Stakeholder Management
WORK HISTORY
Team Leader 12/2022 to Current
Fyform Burlingame, CA
• Lead end-to-end product development for recruiting and education programs, gathering key metrics and defining the scope of the profitable growth of company. • Research to understand real estate associates needs and ensure they are considered in prioritization and trade-off discussions, which allowed our coaching team to build an effective program.
• Coaching top 20% of agents increasing their bottom line and creating efficiencies throughout their business.
Real Estate Advisor 01/2020 to 11/2022
RE/Max Daly City, CA
Evaluate market, trends, technologies, zoning, and other influencing factors for my real estate clients.
•
Conduct financial analysis for properties and assist with strategic planning for client's real estate portfolio
•
Negotiate acquisitions of residential and commercial real estate properties.
Product Owner 08/2016 to 07/2022
Allstate San Francisco, CA
• Lead end-to-end development for strategic growth program, by analyzing market trends within the insurance industry, creating strategic plans for teams to acquire business units to expand market share.
• Owned, developed and maintained reporting on key metrics such as enrollment and churn and leveraged these to prioritize opportunities and report on success and failures to adjust client interactions.
• Conduct customer research to understand our member's financial problems and anxieties, creating new products features which lead to increase of conversion rate by 30%. • Lead the relaunch of a marketing campaign utilizing A/B testing methodologies to increase lead generation for the sales team increasing sales by 20%. • Monitored project progress to verify that milestones were being met on time and budget, and worked closely with internal teams and external media agencies to quality check deliverables prior to deployment, increasing market awareness by 15%.
Product Manager 03/2012 to 08/2016
Charter Risk Management San Francisco, CA
• Lead end-to end development of financial products, working with internal teams to study stakeholder feedback, creating increased lead and conversion opportunities for business units.
• Build and maintain strong relationships with leaders and stakeholders that depend on the capabilities and performance of our platforms.
• Work cross-functionally with stakeholders across Business Operations, Product operations, compliance, and servicing to launch new market segments. • Spearhead the development of a new back-end processes with new tools and methodologies for my operation team decreasing client churn by 15%.
• Create a vision and roadmap for our product that addresses stakeholder needs leading efficient production of solutions increasing customer satisfaction rating by 25%.
EDUCATION
Bachelor of Science: Finance, 06/2008
San Francisco State University - CA