Third-Party App Usage for Food Delivery
1 / 14
75.00% 3
25.00% 1
Q1 Are you still relying on third-party delivery apps for a significant portion of your business?
Answered: 4 Skipped: 0
TOTAL 4
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Yes
No
ANSWER CHOICES RESPONSES
Yes
No
Third-Party App Usage for Food Delivery
2 / 14
Q2 Which third-party apps are you using?
Answered: 4 Skipped: 0
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
DoorDash
Uber Eats
Postmates
Grubhub
Instacart
ChowNow
Shipt
Olo
Toast
HungerRush
Drizly
Other (please
specify)
Third-Party App Usage for Food Delivery
3 / 14
100.00% 4
100.00% 4
0.00% 0
100.00% 4
0.00% 0
0.00% 0
0.00% 0
0.00% 0
25.00% 1
0.00% 0
0.00% 0
0.00% 0
Total Respondents: 4
ANSWER CHOICES RESPONSES
DoorDash
Uber Eats
Postmates
Grubhub
Instacart
ChowNow
Shipt
Olo
Toast
HungerRush
Drizly
Other (please specify)
Third-Party App Usage for Food Delivery
4 / 14
75.00% 3
25.00% 1
0.00% 0
0.00% 0
0.00% 0
Q3 Do you use your own online ordering system, separate from a thirdparty app? Answered: 4 Skipped: 0
TOTAL 4
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Yes
No
Considering It
Used to but
not anymore
Other (please
specify)
ANSWER CHOICES RESPONSES
Yes
No
Considering It
Used to but not anymore
Other (please specify)
Third-Party App Usage for Food Delivery
5 / 14
0.00% 0
100.00% 3
0.00% 0
0.00% 0
0.00% 0
Q4 If you do use your own online ordering system, what is the reason? Answered: 3 Skipped: 1
TOTAL 3
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
I don't have
my own onlin...
It is cheaper
Never used
third-party...
This was done
prior to...
Other (please
specify)
ANSWER CHOICES RESPONSES
I don't have my own online ordering system.
It is cheaper
Never used third-party apps
This was done prior to COVID-19
Other (please specify)
Third-Party App Usage for Food Delivery
6 / 14
Q5 What percentage are you currently paying for accepting orders from third-party apps for delivery?
Answered: 4 Skipped: 0
Third-Party App Usage for Food Delivery
7 / 14
Q6 What percentage are you currently paying for accepting orders from third-party apps for pick-up orders?
Answered: 4 Skipped: 0
Third-Party App Usage for Food Delivery
8 / 14
Q7 Is the third-party app providing any add-on support for using their service? For example: more marketing, guaranteed customers, etc.? Please explain as much as you would like to share.
Answered: 2 Skipped: 2
Third-Party App Usage for Food Delivery
9 / 14
75.00% 3
0.00% 0
25.00% 1
Q8 Do you want the South San Francisco City Council to consider adopting a new ordinance having some restrictions on commission caps for third-party app deliveries or allow the temporary fee cap to expire? Answered: 4 Skipped: 0
TOTAL 4
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Consider a new
ordinance
Do nothing
Other (please
specify)
ANSWER CHOICES RESPONSES
Consider a new ordinance
Do nothing
Other (please specify)
Third-Party App Usage for Food Delivery
10 / 14
50.00% 2
25.00% 1
25.00% 1
Q9 If the third-party apps offered a tiered system of commission fees, would you be interested in learning more and signing up? For example, the lowest commission percentage would put most of the fees on the customer and limit the range of customers you could have, the middle commission percentage would be a higher percentage rate but reduce delivery costs and expand the delivery area, and the highest commission percentage would have the lowest fees, largest delivery area, and guarantee a certain amount of customers?
Answered: 4 Skipped: 0
TOTAL 4
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Yes
No
Other (please
specify)
ANSWER CHOICES RESPONSES
Yes
No
Other (please specify)
Third-Party App Usage for Food Delivery
11 / 14
Q10 Anything else you would like to tell us?
Answered: 2 Skipped: 2
Third-Party App Usage for Food Delivery
12 / 14
50.00% 2
50.00% 2
Q11 Would you like to be contacted by the city to discuss this further? Answered: 4 Skipped: 0
TOTAL 4
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Yes
Not needed
ANSWER CHOICES RESPONSES
Yes
Not needed
Third-Party App Usage for Food Delivery
13 / 14
100.00% 1
100.00% 1
100.00% 1
0.00% 0
0.00% 0
0.00% 0
0.00% 0
0.00% 0
100.00% 1
100.00% 1
Q12 If "Yes" to question 10, please submit your contact information Answered: 1 Skipped: 3
ANSWER CHOICES RESPONSES
Name
Company
Address
Address 2
City/Town
State/Province
ZIP/Postal Code
Country
Email Address
Phone Number
Third-Party App Usage for Food Delivery
14 / 14
Q13 Not required, but would you like to provide your business name? Answered: 1 Skipped: 3