City of South San Francisco
Parking Enforcement Services
City Council Meeting
September 25, 2024
Meet our Leadership Team
ANTHONY HAMILTON
Regional Portfolio Manager
STEVE MOONEY
General Manager, NorCal
Meet Our Leadership Team
MUHAMMAD MANSOOR
Vice President, Municipal Operations
CINDY HEFFNER
Regional Vice President, NorCal
Local Focus, National Strength
OUR HOMEGROWN TEAM HAS THE UNIQUE SUPPORT OF
NATIONAL EXPERTS & FINANCIAL RESOURCES
Team Members
Live & Work in the Region
4,281
40+
Years Serving
California Region
400+
Parking Service Locations
Throughout the Region
West Hollywood (1992) Burbank (2023) Santa Ana (2017)
Inglewood (2014) San Mateo (2019) Palo Alto (2015)
San Marcos (2022) San Leandro (2021) Palm Springs (2024) Newport Beach (2023) San Bruno (2023) Salinas (2017)
Municipal Clients in California
CALIFORNIA-BASED ENFORCEMENT CONTRACTS
Leaders in
Government Services
• 30+ Years Serving Government
Agencies
• 100+ Contracts Local, State, and
Federal Government Agencies
• 460,000+ Spaces Managed
• 1.5 Million Citations Issued Annually
• < 3% Citation Dismissal Rate
• Average Compliance Increase 58%
• Average Revenue Increase 35%
Methodology & Project Approach
PEOPLE
Respectful ambassadors &
experienced local leaders
Intensive screening & hiring
Customized training
Enforcement staff operate
with a culture of compliance
PROCESS
Site Specific Manuals
Citation Data Management
& Review
Quality Control (QC) &
Quality Assurance (QA)
Community outreach
Stakeholder engagement
TECHNOLOGY
Innovative & citizen
focused
Data & Predictive Analytics
Unique transparency with
LAZ Business Intelligence