FIRST AMENDMENT TO THE AGREEMENT BETWEEN THE CITY OF SOUTH SAN FRANCISCO AND SPERIDIAN TECHNOLOGIES, LLC.
THIS FIRST AMENDMENT TO THE SERVICES AGREEMENT is made at South San Francisco, California, as of April 23, 2026, by and between THE CITY OF SOUTH SAN FRANCISCO (“City”), a municipal corporation, and Speridian Technologies, LLC. (“Contractor”), (sometimes referred together as the “Parties”) who agree as follows:
RECITALS
A. On December 3, 2024, City and Contractor entered that certain Services Agreement (“Agreement”) whereby Contractor agreed to provide Clariti Land Management Permitting Implementation Services. A true and correct copy of the Agreement and its exhibits is attached as Exhibit A.
B. City and Contractor now desire to amend the Agreement.
NOW, THEREFORE, for and in consideration of the promises and other good and valuable consideration, the receipt and sufficiency of which are hereby acknowledged, City and Contractor hereby agree as follows:
1. All terms which are defined in the Agreement shall have the same meaning when used in this Amendment, unless specifically provided herein to the contrary.
2. Section 1: Term. The June 30, 2026, end date for the term of services identified in Section 1 of the Agreement is hereby replaced with July 31, 2027.
3. Section 2: Compensation. Section 2 of the Agreement shall be amended such that the City agrees to pay Contractor a sum not to exceed $1,006,500 with the understanding that up to $493,902.16 has already been paid to Contractor.
Contractor agrees this is the City’s total contribution for payment of costs under the Agreement unless additional payments are authorized in accordance with the terms of the Agreement and said terms of payment are mutually agreed to by and between the parties in writing.
4. Scope of Services. The Scope of services is amended and attached as Exhibit B to this Amendment.
All other terms, conditions and provisions in the Agreement remain in full force and effect. If there is a conflict between the terms of this Amendment and the Agreement, the terms of the Agreement will control unless specifically modified by this Amendment. [SIGNATURES ON THE FOLLOWING PAGE]
Dated:
CITY OF SOUTH SAN FRANCISCO CONTRACTOR
By: By:
Name: ____________________________
Attest: Title: _____________________________
Company: _________________________
_______________________________
City Clerk Date: _____________________________
Approved as to Form:
By:
City Attorney
Exhibit A
At-Bay INSURANCE COMAPANY 19607
1/13/2025
CITY OF SOUTH SAN FRANCISCO SHALL BE NAMED AS ADDITIONAL INSURED THE CITY OF SOUTH SAN FRANCISCO SHALL BE NOTIFIED OF ANY MATERIAL CHANGE, CANCELLATION, TERMINATION OR NON-RENEWAL; 30 DAYS NOC SHALL APPLY
CITY OF SOUTH SAN FRANCISCO
400 GRAND AVE
SOUTH SAN FRANCISCO, CA 94080
Endorsement includes primary and non-contributory; Waiver of Subrogation applies; auto liability coverage includes owned autos
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Change Order 3 – South San Francisco
Speridian Technologies, LLC Page: 1
EXHIBIT B
CHANGE ORDER FORM
This Change Order No. 003 (“Change Order”), effective on April 1, 2026 (“Effective Date”), is made to South San Francisco Services Agreement dated December 3, 2024 (“SOW”) between City of South San Francisco (“Customer”) and Speridian Technologies, LLC (“Provider”). This Change Order shall be governed exclusively by the SOW and this Agreement.
Describe services or changes requested and the reason for the change (attach additional pages if necessary).
Speridian is currently implementing the Clariti software platform for the City of South San Francisco in accordance with the requirements identified during discovery sessions and formally documented in the approved Functional Design Documents (FDDs) and Business Requirements Document (BRD).
In parallel with the Clariti implementation, the City of South San Francisco is also implementing a new enterprise resource planning (ERP) system, Workday. Following the City’s transition to Workday, the City has requested modifications to the payment processing configuration within Clariti. Specifically, the City has requested that the existing payment processor be replaced with Canam-Teller, which will serve as the primary payment processor for the new Workday ERP system.
Additionally, the City has requested an integration with HDL, the City’s business license processing provider, to enable the exchange of Business License data into Clariti for review and processing purposes.
Beyond these integration-related changes, the City has identified a backlog of enhancement requests that were originally deferred from the initial implementation scope. The City has requested that these items be implemented prior to system go-live to support operational readiness and usability.
The full list of requested changes is included in Appendix A. This backlog consists of 135 individual change items, encompassing functionality updates, configuration adjustments, text changes, workflow refinements, and user interface enhancements across multiple Clariti modules.
These requested changes represent an expansion of the originally approved project scope and therefore require a formal change order to address the associated effort, schedule impact, and cost. The impact of this Change Order on the SOW, including any impact on:
Statement of Work: These are the changes to the original Scope in the SOW Integrations Removed
Payment Processor – Authorize.Net
The originally approved payment processing integration with Authorize.Net will be removed from the Clariti implementation.
Integrations Added
Change Order 3 – South San Francisco
Speridian Technologies, LLC Page: 2
Canam-Teller Payment Processing Integration (Two-Way) Clariti will be integrated with Canam-Teller to support two-way transaction processing and payment status updates, aligned with the City’s new Workday ERP system.
Speridian will establish a segregated development environment for the Canam-Teller integration to enable independent development and testing during the Canam-Teller development and validation phase. Integration of this work into the production environment following go-live may introduce risk, which Speridian will reasonably mitigate using standard deployment and validation practices.
HDL Integration (One-Way)
Clariti will retrieve Business License data from HDL to support application review and processing. Data flow will be one-directional, with Clariti consuming data provided by HDL.
Modifications to the Clariti System
Configuration, workflow, user interface, and functional updates required to support requested enhancements identified by the City.
Appendix A includes a detailed list of 135 requested change items that were deferred from the original implementation scope and are now requested to be completed prior to system go-live.
Additional User Acceptance Testing Time
The City has requested an increase in the time allocated for User Acceptance Testing (UAT). As a result, the UAT period will be extended beyond the duration specified in the original Statement of Work
Schedule: This Change Order is in effect from April 1, 2026, to May 31, 2027. Change Order Effective Period
This Change Order shall be effective from April 1, 2026, through May 31, 2027. Change Order Execution Period
Work associated with this Change Order is anticipated to be performed between May 1, 2026 and March 31, 2027.
Updated Project Schedule
The following schedule reflects the revised project timelines resulting from this Change Order:
Additional Sprints: April 6, 2026 – June 1, 2026
System Integration Testing (SIT): June 8, 2026 – July 5, 2026 User Acceptance Testing (UAT): July 6, 2026 – August 23, 2026 Deployment: August 24, 2026 – September 6, 2026
Hypercare Support: September 7, 2026 – October 10, 2026 Canam-Teller Integration Schedule
The Workday/Teller implementation is currently planned for the fall timeframe. Initial plans called for transitioning the Clariti payment processing to Teller on October 1, 2026.
However, due to the extended Clariti project timeline, a compressed testing window, and the risks associated with managing multiple testing environments, a decision was made to defer the Clariti/Teller integration to 2027.
The revised timeline for the Canam Teller payment processor integration with Clariti is outlined below:
Development and Testing: October 2026 – December 2026 Change Order 3 – South San Francisco
Speridian Technologies, LLC Page: 3
UAT Testing / Go-Live Testing: January-February 2027
Estimated Go-Live: March 2027
The final Go-Live date for the Canam-Teller integration will be jointly confirmed by the City and Speridian.
Costs: These are the costs associated with this Change Order for 2026.
Description Additional Hours Cost
HDL Integration 690 $48,300
Modifications to Clariti System (Appendix A) 1980 $138,600 Additional UAT time 400 $28,000
Sub Total 3070 $214,900
Costs: These are the costs associated with this Change Order for 2027 Description Additional Hours Cost
Canam-Teller API Development, Requirements
gathering, Testing, and deployment (March 2027
Transition)
1320 $92,400
Sub Total 1320 $92,400
Total 4,390 $307,300
Note: Except as expressly outlined in this Change Order, all other terms of the SOW the Agreement shall remain unchanged and in full force and effect. All capitalized terms used but not defined herein shall have the same meaning as set forth in the Agreement.
This Change Order was generated by:
Speridian Technologies, LLC, a Speridian Company
Signature:
Name: Carl Elliott_____________________
Title: Sr. Director Enterprise Solutions ________
Date: March 27, 2026_______________
This Change Order is hereby approved and accepted by the parties duly authorized representatives below:
Client Speridian Technologies, LLC
________________________________ ____________________________ Authorized Signature Authorized Signature
Change Order 3 – South San Francisco
Speridian Technologies, LLC Page: 4
Name: ________________________________ Name: ______________________________ Title: ________________________________ Title: ______________________________ Date: ________________________________ Date: _______________________________
Change Order 3 – South San Francisco
Speridian Technologies, LLC Page: 5
Appendix A
Num Feedback ID Description
1 80135 Required Submissions for Resubmission
2 81365 Truck Route Plan
3 82139 Planning Application Type dropdown
4 82134 Back Office - Fee UI Change
5 82137 Planning - New Replacement Sign Question
6 82543 Dig Once - Automated Issuance Email
7 81624 Code Enforcement > Completed Actions
8 81854 Storage Container - Placement Location text change 9 81311 Planning Extension Request
10 81296 Tree Permit - Tree work items columns
11 81308 Permit & Application Contact Screen > Intake Flow 12 81290 Private Event Permit - Back end - Number of Hours Required 13 80402 Sewer Lateral Supporting Documents
14 76664 Link on Application Page
15 69679 Permit Contacts
16 70937 Outside Service Agreement - Spacing Error
17 70949 Mapping Engineering Agreement Fees & Fees In General for All Mapping Permits
18 73347 COA Description
19 73349 External Applicant Page - Void/Request
20 73351 New Change of Use Application
21 73356 New Residential Pre-Application
22 75150 Mapping Permits Layout Updates
23 79679 Tree Permit - Permit Contacts
24 70889 Modify Fields shown on Permit Dashboard for applicant 25 75468 Minor Encroachment Permit Definitions
26 76640 Change Logo on PD Event Permits
27 80398 Sewer Lateral Video Review Question
28 80415 Small Cell Tower - Pop up Text
29 80376 Inspection Fees Visibility
30 80389 Property Sold - Add items
31 80145 Update Planning Attestation
32 80396 Transportation Required Documents
33 81287 Private Event Permit - Help Text for Multi-Select 34 80417 Permit Contact List - Change text
35 80742 CE - Change Violation Columns
36 81301 180 Day extension payment options - Revise Text 37 81625 Complaint Contact
38 82547 Storage Container - Map
39 82555 Sewer Lateral Compliance - Text Change
40 82557 No Previous Button
Change Order 3 – South San Francisco
Speridian Technologies, LLC Page: 6
41 82286 TAC Permit Decision - Decision
40 82540 Sewer Lateral Compliance Certificate - Final review checklist item 42 82569 Automated Inspections
44 82570 Misc Encroachment Permit
45 82571 Titles for Attachment letters
46 82592 Add Acknowledgement Page - Across all encroachment permits 47 82835 Zoning Verification Letter Request
48 82836 Add Zoning Verification Letter Template
49 82832 Art - Public User: Add art ordinance link to Acknowledgement 50 82833 Art - Public User: Add submission field for Artist Background 51 82838 New Short Term Vacation Rental Application - Business License 52 82675 Inspector Assignment
53 82830 In the Occupancy Type Field
54 76645 Time Display
55 73877 Upload Submissions Page
56 75452 Permit Details: Engineer's Estimate For ALL Encroachment Permits - Add Advisory Text
57 76662 2nd Contact Information
58 73346 Revision of Upload Submissions
59 80138 Replace Field on Non-Residential Intake
60 81309 Final Approval Modal Updates
61 80419 180 Day Extension - Automatic Expiration Date
62 81288 Private Event Permit - Permit Contact screen
63 81291 Tree Permit - Captions for Permit Application
64 82831 Future inspection dates
65 82594 Add new Inspection Types
66 82138 Planning Application Project Description
67 82283 TAC Permit Field Review Phase Status
68 81626 Secondary Owner
69 81593 Additional Company Type
70 81594 Validations for Building Final Inspection
71 82190 TAC Request 'Key Issue' Value Missing
72 82136 Planning Application - Existing Building Question 73 81294 Tree Permit - Tree Findings Letter
74 80412 Payment Receipt - Account Numbers Missing
75 75464 Tiebacks Permit - Modifications to Workflow / Questions 76 80416 Small Cell Tower - Permit Detail Questions and Pop-Ups 77 81592 Review & Inspection File Visibility
78 82280 TAC Request Permit Location
79 82285 TAC Review Prefix and Details
80 82126 Fire Letter Template
81 82583 Inspection Outcome Required
82 82775 Additional Field for Fire Operational Permits Submittal 83 83132 Fire Prevention License > Creation of Inspection Change Order 3 – South San Francisco
Speridian Technologies, LLC Page: 7
84 81856 Code Enforcement - Remove Complaint Type
85 81599 Online Help Text
86 81600 Fire Revision Fee & Phase Updates
87 81839 Encroachment - Remove Inspection Types
88 82288 TAC Permit Map
89 81487 Public Account Creation - Edits to emails
90 79732 Tree Permit - Email Responses to Applicant
91 80397 Transportation Permit Status Issue
92 80188 Rough/Fine Grading
93 79621 Tree Permit Changes
94 79722 Tree Permit - Submissions
95 75453 Payment Options - Need to modify requirement to pay all fees 96 75457 Submissions - Required / Not Required Documents 97 75460 Permit Issuance / Final - Allow to bypass even though a review is still pending
98 69689 Receipt Address
99 82128 Public User: Auto Populate Information
100 82587 Additional fee notifications
101 73881 Application Review Page
102 82584 Sewer Lateral Compliance Certificate
103 83315 Inspections for Contractor License
104 83346 Licensed Contractor Permit Field
105 82840 Residential Planning Application - Appeal Received 106 81858 Fire Text Changes - Inspection Types
107 82290 Ability to edit Phases
108 69606 Subsequent submittal time frames
109 75465 Sewer Lateral Repair - UI Changes
110 80740 Reopen a Permit from 'Closed' Status
111 81886 Last Inspector Functionality
112 79729 Tree Permit - Back end Review
113 79730 Tree Permit - Tree Details (Backend)
114 69685 Planning Application - Completed Action Options for Completeness Review
115 73344 Type of Encroachment Work
116 81161 Add Manual Inspections > Quantity
117 81607 Files from SeeClickFix
118 82558 WWD Address Checkpoint
119 80390 Parcel/CE code associations
120 73345 Additional text box / question within the Permit Details 121 81759 Animal Permit Changes
122 83413 Engineering > Bond Tracking
123 83341 Code Enforcement Letters
124 83130 Fire Prevention Letter Templates
125 81674 Link to Engineering Permit
Change Order 3 – South San Francisco
Speridian Technologies, LLC Page: 8
126 83158 Apply for multiple permits at once
127 81631 Planning Applications > Review Milestones
128 82909 Resubmission Process for Initial Review Milestone 129 82593 Inspection filed - Add comments
130 82834 Art - Public User: Complete Resubmission
131 75466 External - Permit Details
132 80395 Transportation Text Change
133 80405 Start Investigation Pop Up error
134 80413 Code Enforcement - Make Alert pop up in bold
135 Report from Clariti for Workday daily transactions.
SHOULD ANY OF THE ABOVE DESCRIBED POLICIES BE CANCELLED BEFORE
THE EXPIRATION DATE THEREOF, NOTICE WILL BE DELIVERED IN ACCORDANCE WITH THE POLICY PROVISIONS.
INSURER(S) AFFORDING COVERAGE
INSURER F :
INSURER E :
INSURER D :
INSURER C :
INSURER B :
INSURER A :
NAIC #
NAME:
CONTACT
(A/C, No):
FAX
E-MAIL
ADDRESS:
PRODUCER
(A/C, No, Ext):
PHONE
INSURED
COVERAGES CERTIFICATE NUMBER: REVISION NUMBER:
IMPORTANT: If the certificate holder is an ADDITIONAL INSURED, the policy(ies) must have ADDITIONAL INSURED provisions or be endorsed.
If SUBROGATION IS WAIVED, subject to the terms and conditions of the policy, certain policies may require an endorsement. A statement on this certificate does not confer rights to the certificate holder in lieu of such endorsement(s).
THIS CERTIFICATE IS ISSUED AS A MATTER OF INFORMATION ONLY AND CONFERS NO RIGHTS UPON THE CERTIFICATE HOLDER. THIS
CERTIFICATE DOES NOT AFFIRMATIVELY OR NEGATIVELY AMEND, EXTEND OR ALTER THE COVERAGE AFFORDED BY THE POLICIES BELOW. THIS CERTIFICATE OF INSURANCE DOES NOT CONSTITUTE A CONTRACT BETWEEN THE ISSUING INSURER(S), AUTHORIZED REPRESENTATIVE OR PRODUCER, AND THE CERTIFICATE HOLDER.
OTHER:
(Per accident)
(Ea accident)
$
$
N / A
SUBR
WVD
ADDL
INSD
THIS IS TO CERTIFY THAT THE POLICIES OF INSURANCE LISTED BELOW HAVE BEEN ISSUED TO THE INSURED NAMED ABOVE FOR THE POLICY PERIOD INDICATED. NOTWITHSTANDING ANY REQUIREMENT, TERM OR CONDITION OF ANY CONTRACT OR OTHER DOCUMENT WITH RESPECT TO WHICH THIS
CERTIFICATE MAY BE ISSUED OR MAY PERTAIN, THE INSURANCE AFFORDED BY THE POLICIES DESCRIBED HEREIN IS SUBJECT TO ALL THE TERMS, EXCLUSIONS AND CONDITIONS OF SUCH POLICIES. LIMITS SHOWN MAY HAVE BEEN REDUCED BY PAID CLAIMS. $
$
$
$ PROPERTY DAMAGE
BODILY INJURY (Per accident)
BODILY INJURY (Per person)
COMBINED SINGLE LIMIT
AUTOS ONLY
AUTOS ONLY AUTOS
NON-OWNED
OWNED SCHEDULED
ANY AUTO
AUTOMOBILE LIABILITY
Y / N
WORKERS COMPENSATION
AND EMPLOYERS' LIABILITY
OFFICER/MEMBER EXCLUDED?
(Mandatory in NH)
DESCRIPTION OF OPERATIONS below
If yes, describe under
ANY PROPRIETOR/PARTNER/EXECUTIVE
$
$
$
E.L. DISEASE - POLICY LIMIT
E.L. DISEASE - EA EMPLOYEE
E.L. EACH ACCIDENT
ER
OTH- STATUTEPER
(MM/DD/YYYY) LIMITS POLICY EXP (MM/DD/YYYY)
POLICY EFF LTR TYPE OF INSURANCE POLICY NUMBER INSR
EXCESS LIAB
UMBRELLA LIAB EACH OCCURRENCE $
AGGREGATE $
$
OCCUR
CLAIMS-MADE
DED RETENTION $
PRODUCTS - COMP/OP AGG $
GENERAL AGGREGATE $
PERSONAL & ADV INJURY $
MED EXP (Any one person) $
EACH OCCURRENCE $
DAMAGE TO RENTED
PREMISES (Ea occurrence) $
COMMERCIAL GENERAL LIABILITY
CLAIMS-MADE OCCUR
GEN'L AGGREGATE LIMIT APPLIES PER:
POLICY PROJECT LOC
CERTIFICATE OF LIABILITY INSURANCE DATE (MM/DD/YYYY)
CANCELLATION
AUTHORIZED REPRESENTATIVE
ACORD 25 (2016/03)
© 1988-2015 ACORD CORPORATION. All rights reserved.
CERTIFICATE HOLDER
The ACORD name and logo are registered marks of ACORD
HIRED
AUTOS ONLY
© 1988-
Reliable Risk Management Group
2400 Louisiana Blvd NE.
Bldg 3 Suite 140 Albuquerque
NM 87110
(505) 657-46
Speridian Technologies LLC
2400 LOUISIANA BLVD NE
Building 3 ALBUQUERQUE
NM 87110-4303
GREAT NORTHERN INSURANCE COMPANY 20303
FEDERAL INS CO 20281
CHARTER OAK FIRE INS CO 25615
AT-BAY INSURANCE COMPANY 19607
A
CONTRACTUAL LIABILITY
36057844 10/27/202 10/27/202
1,000,000
1,000,000
10,000
1,000,000
2,000,000
TECHNOLOGY E&O 5,000,000
B 73606527 10/27/2025 10/27/2026
1,000,000
B 79899991 10/27/2025 10/27/2026
8,000,000
8,000,000
C UB4X181227 10/27/2025 10/27/2026 1,000,000
1,000,000
1,000,000
B Crime
CYBER/PRIVACY/NETWORK
CYBER EXCESS/E&O
J06043070 10/27/2025 10/27/2026 3RD PARTY INCL 5,000,000 PER CLAIM/AGG 5,000,000
LIMIT 5,000,000
DESCRIPTION OF OPERATIONS / LOCATIONS / VEHICLES (ACORD 101, Additional Remarks Schedule, may be attached if more space is required) D01783452
ACX1083023
A
D
10/27/2025 10/27/2026
;
Charlotte Maestas
FKDUORWWHPDHVWDV#reliableriskmg.FRP
ORIZED REPRESENTATIVE
©1988-2015 AC
3/25/26
City of South San Francisco
400 Grand Ave
South Francisco, CA 94080
CITY OF SOUTH SAN FRANCISCO SHALL BE NAMED AS ADDITIONAL INSURED THE CITY OF SOUTH SAN FRANCISCO SHALL BE NOTIFIED OF ANY MATERIAL CHANGE, CANCELLATION, TERMINATION OR NON-RENEWAL; 30 DAYS NOC SHALL APPLY
ENDORSEMENT INCLUDES PRIMARY AND NON-CONTRIBUTORY; WAIVER OF SUBROGATION APPLIES, AUTO LIABILITY COVERAGE INCLUDES OWNED AUTOS
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