The City of South San Francisco
Office of the City Clerk
400 Grand Avenue
South San Francisco, CA 94080
(650) 877-8518
2 SUPPLEMENTAL QUESTIONNAIRE
Why are you interested in serving as a Boards and Commissions member? What do you feel you could contribute?
What qualifies you for this appointment?
What is your vision for growth in South San Francisco?
As a resident of South San Francisco for the past two (2) decades, I've seen the city grow and transform. I would like to help get information to the people who live in the communities.
I’ve had several years of collecting issues and reporting them. Although, the issues dealt with technical issues, the task was to gather information from users and write them in plain language for easier understanding.
I would like to see how to get information of current programs on how the city can help its citizens.
Lily Ching |
SUMMARY OF QUALIFICATIONS
● Self-directed, flexible, and organized
● Strong analytical and problem-solving techniques, excellent communication skills, and ability to work successfully both in groups and independently
● Able to learn and adapt quickly under different hardware and software environments ● Fluent in written and spoken Spanish
● Bug Databases: Test Track Pro, JIRA, Bugzilla
● Technical Skills: Google Docs, Microsoft Office, Confluence, Asana, ProofHQ, Emailonacid.com, Litmus.com, Lighthouse testing via Chrome developer tools, Browserstack, Cross-browser testing, Bitbar (previously CrossBrowserTesing.com), Veeva
EXPERIENCE
Viscira LLC (acquired by VMLY&R (Subsidiary of WPP)) San Francisco, CA (Remote) Technology Analyst 06/14 – 07/23
● Developed, implemented, and maintained comprehensive test plans and test cases, test estimations, and test execution reports
● Completed functionality, regression, integration, UI, smoke, exploratory, stress and performance testing for testing several customized applications across various platforms (including mobile and/or web) ● Managed all communications for several projects concurrently related to QA status on a daily basis and report potential risks during all stages of development lifecycle Cybernet Entertainment, LLC, San Francisco, CA
Quality Assurance Analyst 06/12 – 10/13
● Involved in bi-weekly Sprint Planning and daily Scrums ● Created documentation as need arose
● Reported/Validated defects of several different projects concurrently using JIRA/Greenhopper ● Created test scenarios based on understanding of systems in order to regression test City and County of San Francisco (Human Services Agency) San Francisco, CA IS Programmer Analyst 03/08 – 06/12
● Gathered information and helped set up automation and a new bug database ● Tested/Supported the Document Imaging project (using Livelink and Kofax) used by the Food Stamps department
● Created documentation for several on-going projects
● Lead for upgrade testing for existing projects from major Windows™ releases Namco Networks LLC San Jose, CA
Porting Producer 07/06 – 02/08
● Oversaw the management of the porting of existing mobile games to numerous J2ME and BREW handsets and reporting the status of applications to the Sales team ● Created an asset management system for test devices
● In charge of communications of device issues with corresponding OEM (Original Equipment Manufacturer)
I-play Foster City, CA
Associate Project Coordinator 07/06 – 02/07
● Oversaw the management of the porting of existing mobile games to numerous J2ME and BREW handsets and communicated status of schedules, open issues, and project risks to the development team and management
● Maintained knowledge database for mobile devices and reported compatibility results to sales using in-house developed software
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Lily Ching |
LeapFrog Enterprises Inc. (via Modis) Emeryville, CA
Core Tester 10/04 – 07/05
● Responsible for testing the FLY ™ platform FLY Through™ Mathematics and Spanish titles ● Created test plans, executed test cases, and created milestone checklists while leading cross-functional internal team bug-scrubs throughout the product lifecycle using reports created on Test Track Pro
Sony (via Nelson Associates, Inc.) Foster City, CA
Game Tester 04/04 – 10/04
● Tracked and detected game defects found during gameplay while providing feedback on functionality of gameplay and the game
● Ensured proper translation from English to Spanish
There Inc. (Contractor) Redwood City, CA
QA Engineer 04/03 – 1/04
● Tracked and detected game defects found during gameplay while providing feedback on functionality of gameplay and the game
● Wrote and executed detailed test plans/test cases; document test methodology and test results Allegis Corporation San Francisco, CA
Technical Support Engineer 07/00 – 04/01
● Served as point of first contact for all super user inquiries regarding the Allegis’ Partner Relationship Management (PRM) Application Suite
● Managed bug resolution process, from filing to production deployment ● Constructed and delivered in-house training courses for several product releases Walker Interactive Systems San Francisco, CA
Consultant 11/98 – 07/00
● Developed, customized, and designed GUI applications focusing on Supply-Chain using Visual Basic by effectively scoping, designing, and implementing high-quality desktop system enhancements upon customer request using Visual Basic
● Gathered and managed client requests and requirements
CERTIFICATIONS
Google IT Support, Coursera
EDUCATION
Golden Gate University, San Francisco - B.S.
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