Care Link
Mobile Community
Response Team
CITY COUNCIL
March 21, 2023
Agenda Item 15.1
Proposed Model
• 911 Alternative response to mental health and
social service needs
• Expansion of Care Link (mobile health care),
clinical response focus
• Collaborative Process with City of Stockton,
SPD, Fire, County Mental Health
• Community Engagement Approach
• Input from Faith in the Valley and other
community partners
MCRT
Objectives
Care Link Community Response
Objectives
Decrease recidivism or repeat callers
Increase follow-up with wrap around services
Decrease fear or hesitancy to call for police
Increase community trust
Decrease costs related to emergency calls
Divert individuals away from the criminal
justice system
Call Types
Care Link Community Response
Call Types
Intoxicated subjects in public places 647(f) PC
Non-violent subjects under the influence of controlled substances in public places 11550 H&S
Persons needing non-medical care or treatment for mental illness 5150 W&I
Persons in need of shelter/housing services occupying public and private property 602 PC, 647(e) PC
Welfare checks (when no crime is suspected)
At the request for Police or Fire personnel on scene of an incident
Connections to
Care
Connections to
Care
Calls Handled
• Calls Handled by MCRT: 109
• Average Response Time: 10 to 12 minutes
• Average Time on Scene: 40 minutes
Referral
Sources
911: 0
SPD: 6
St. Mary’s Dinning Hall: 40
Community Medical Centers: 13
Community Members: 15
Prevail: 4
Children’s Home: 2
Community Agencies: 29
SPD
St. Mary's
CMC
CM
Prevail
Ch. Home
Agencies
Call Outcome
• Crisis Resolved on Scene: 102
• Client Transported to Hospital: 0
• Client Transported to Behavioral
Health Facility: 4
• 5150 Initiated on Scene: 3
Outcome
Resolved BHS 5150
Follow-up
• Direct Client Follow up: 86
• Connected w/existing Provider
or Treatment: 79
• Unable to locate individuals: 13
Follow-up
Direct F/U Connected Not Linked