Established:
Resolution:
Spec Adopted:
CS Status: Unclassified
Unit: Unrepresented
FLSA Status: Exempt
City of Stockton
SECURITY SERVICE
S MANAGER
DEFINITION
Under general direction, the Security Services Manager plans, develops, organizes and implements the security plans and protocols to protect City Hall, and all other non-police, city owned facilities.
This role includes overseeing all security related contracts, personnel, whether they be contracted or internally staffed, coordinating emergency response plans, and ensuring compliance with local, state, and federal regulations.
CLASS CHARACTERISTICS
This single, non-sworn, position in the City Mana ger’s Office is responsible for managing staff and activities related to citywide security servic es. This position has extensive contact with the City Manager, the Police Department, Depa rtment Directors an d employees, various public/private organizations, and the general pub lic. General direction is provided by the City Manager, with support from the Ch ief of Police. This assignmen t requires a high degree of administrative decision making. The incumbent in this position is not a deputized peace officer and does not possess the power of law enforcement but works closely with the City’s Public safety Departments.
PRINCIPAL DUTIES (Illustrative Only)
Directs, manages, and reviews the work of contracted and assigned security related staff to ensure operations are performed in accordance with City policy and procedure, applicable state and federal laws, and the Stockton Muni cipal Code; ensures adherence to relevant security and privacy laws.
Create and lead a City Hall Public Safety Committee—comprised of staff from the Public Works, Police, and Fire Departments--foc used on enhancing secu rity measures and improving emergency preparedness at City Hall.
Maintains incident logs and prepares detailed security reports. Conducts routine threat assessments to desi gn, implement, and maintain comprehensive security plans at each City facility; recommends corrective actions when necessary. Assists the City’s contracted security provider in recru itment, selection, assignment, training, and evaluation of personnel assi gned to the City of Stockton; makes recommendations for guard changes, post or ders, assignments, and addresses alarm responses.
Ensures City employees, appointees, and electe d officials are adequately educated and appropriately trained on secu rity protocols, in partners hip with the Police and Fire Departments.
ATTACHMENT A
City of Stockton
SECURITY SERVICES MANAGER
Develop and coordinate emergency respons e and evacuation plan s; conducting regular drills and s
imulations in partnership with Police, Fire, and Human Resources. Researches, analyzes, recommends, and implements current industry best practices and technological advances as applicable to the program.
Handles sensitive information and makes security- related decisions while demonstrating strong ethics and integrity.
Makes decisions on behalf of the program, in the absence of superiors, in accordance with program rules, City policies, regulations, and procedures. Prepares and reviews reports, corresponden ce, recommendations, and other types of records and documentation concerning the activities of the program. Manages crisis situations effectively, ensuri ng safety and order during disruptions or emergencies.
Serves as a liaison between the City Manager, law enforcement and public safety agencies; provides regular updates to City Officials on security matters. Coordinates with Human Resources to oversee secu rity operations as part of the City’s safety committee.
Coordinates with Human Resources to assi st in the developm ent, training, and implementation of the City’s Workplace Violence Prevention Program; and serves as a member of the City’s Crisis Management Team.
Develops, trains, implements, oversees the City’s Alarm and Video Surveillance System policies.
Coordinates after action meetings and training to address security incidents that occur in City facilities.
Interprets and applies legal regulations and administrative policies related to security programs and enforcement.
Provides technical guidance and assists in resolving complex issues. Manages various analytical studies; prepares reports, correspondence and a variety of written materials.
Represents the City with dignity, integrity, and the spirit of cooperation in all relations with staff and the public.
Fosters an environment that embraces integrity, service, inclusion and collaboration. Builds and maintains positive working relationships with co-workers, other City employees and the public using principles of good customer service. Performs related duties as assigned.
QUALIFICATIONS
Knowledge of:
Principles and practices of employee supervision, including selection, training, evaluation and discip
line;
Principles and practices of public administration including program management and budgeting;
Principles, practices, systems, and techniques of security-related records, and record keeping; Applicable federal, state, and local laws, regulatory codes, ordinances, and procedures relevant to security services;
ATTACHMENT A
City of Stockton
SECURITY SERVICES MANAGER
Safety procedures for the proper handling of emergency, crisis, or disruptive situations; Standard office practices and procedures, including basic an d specialized business personal computer applications and databases; and
Correct English usage, spelling, punctuation, grammar, and report writing.
Skill in:
Supervising, planning, organizing, assigning, directing, reviewing and evaluating the work of assigned and contracted staff;
Analyzing complex technical problems, ev aluating alternatives and making sound, independent judgments within established guidelines;
Developing, implementing and in terpreting goals, objectives, policies, procedures, work standards and internal controls;
Proficient in security contract management and administration; Interpreting and applying laws, regulations, policies and procedures; Preparing clear, concise and comp etent analytical and technical reports, correspondence and other written materials;
Using computer applications and technology effectively related to the work assigned; Establishing and maintaining effective working relationships with those contacted in the course of the work;
Presenting before the public, City Council, boards, commissions and other bodies; Contributing effectively to the accomplishments of City goals, objectives and activities; Organizing work, setting prio rities, and exercising sound, i ndependent judgment within established guidelines;
Understanding customers’ perspective, concerns, needs and requests; and Being professional and keeping calm during hostile confrontations and encounters.
Education/Experience:
Possession of a Bachelor’s degree from an accredit ed four year college or university with major course work in business or public administration, criminal justice or other law enforcement related area of study, or a closely related field; AND five (5) years of full-time experience in the field of security management or law enforcement, including administrative and supervisory responsibility.
Other Requirements:
Possession of a valid California driver’s license;
Possession of security management certificate;
Strong leadership and team management skills;
Excellent communication and interpersonal skills;
Knowledge of technologies and systems;
Physical/Mental Abilities:
Mobility - Frequent sitting fo r long periods of time while operating a keyboard; occasional standing and walking for long periods of time;
ATTACHMENT A
City of Stockton
SECURITY SERVICES MANAGER
Lifting - Occasional lifting of 25 pounds or less;
Vision - Constant use of overall visual capabilities; ability to read and produce printed material and information displayed on a visual display terminal; Dexterity - Frequent holding, grasping, repetitive motion and writing; Hearing/Talking - Constant hearing and talking of normal speech, frequen tly over noise, in person by telephone, and in group settings;
Special Requirements - May require weekend, evening, or holiday work; must be available for on-call emergency response;
Physical characteristics - May be required to walk for prolonged periods, sometimes needing to maneuver over debris or uneven terrain with potential hazards, to climb ladders and to crawl through small spaces;
Emotional/Psychological - Cons tant concentration, decision making and public contact; exposure to unpleasant living conditions/situati ons involving children and the elderly; occasional encounters with irate/disturbed indi viduals; ability to exercise sound judgment, especially under stressful situations; and working alone; Environmental Conditions - Occasional exposur e to noise, obnoxious odors, fumes, dust, extreme heat/cold, hazardous materials/substances; and
Working Conditions - Primarily performed outside in inclement weather and in an office environment which is typically moderately qui et but may be loud at times and at some locations.
This class specification should not be interpreted as all inclusive. It is intended to identify the essential functions and requirement of this job. Incumbents may be requested to perform job-related responsibilities and tasks other than those stated in this specification. Any essential function or requirement of this class will be evaluated as necessary should an incumbent/applicant be unable to perform the function or requirement due to a disability as defined by the American with Disabilities Act (ADA). Reasonable acco mmodation for the specific disability will be made for the incumbent/applicant when possible.
APPROVED:
ROSEMARY RIVAS
DIRECTOR OF HUMAN RESOURCES
DATE:
ATTACHMENT A
CITY OF STOCKTON
SALARY & BENEFIT CALCULATOR‐CONFIDENTIAL
Payroll Cost Planning FY 2024‐25
(Does not adjust for COLA or step increases)
Directions:
1. Enter employee title in the column heading.
2. Fill in monthly base salary from salary schedule.
3. If employee does not receive the listed add pays, delete contents from Add Pay cells.
4. This form is set up for Confidential employees. Percentages may need to be adjusted to fit employee's status.
Please contact your Budget Analyst for an editable copy.
Salary and Incentive Pays
Program
Manager III
(Step 1)
Program
Manager III
(Step 6)
Insert Class
Title
Insert Class
Title
Insert Class
Title
Monthly Base Salary From City Schedule 8,135.26 10,445.84 0.00 0.00 0.00 Base Annual Salary 97,623$ 125,350$
Add Pay
Subtotal Add Pays ‐$ ‐$ ‐$ ‐$ ‐$ Salary plus Add Pays 97,623$ 125,350$ ‐$ ‐$ ‐$ Benefit/Insurance Costs
(20‐37) General Liability Insurance 1 10,055$ 12,911$ ‐$ ‐$ ‐$ (10‐20) Compensated Absences 2 1,171$ 1,504$ ‐$ ‐$ ‐$ (10‐34) UIB 3 98$ 125$ ‐$ ‐$ ‐$
(10‐33) Workers Comp 4 3,010$ 3,864$ ‐$ ‐$ ‐$ (10‐27) Medicare Insurance Tax 1.45% 1,416$ 1,818$ ‐$ ‐$ ‐$ Deferred Compensation 5 ‐$ ‐$ ‐$ ‐$ ‐$
(10‐31) Long Term Disability (0.63%) 6 615$ 790$ ‐$ ‐$ ‐$ (10‐32) Life Insur $.165/$1,000 7 72$ 72$ 72$ 72$ 72$ (10‐29) Medical/Dental 16,800$ 16,800$ 16,800$ 16,800$ 16,800$ (10‐25) Pers‐ER 8 27,774$ 35,662$ ‐$ ‐$ ‐$ Subtotal Benefits/Insurance 61,010$ 73,546$ 16,872$ 16,872$ 16,872$ Total Position Expense 158,633$ 198,896$ 16,872$ 16,872$ 16,872$ Salary Benefit Calculator - Copy.xlsx 24-25 Conf 1/30/2025 ** Recommending the Security Services Manager aligns with the existing salary scale for a Program Manager III.
ATTACHMENT A