The NCS Report - Sunnyvale, CA 2023 — Sunnyvale City Council, November 28, 2023

Sunnyvale, CA
The National Community Survey
Report of Results
2023
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About The NCS™
The National Community Survey™ (The NCS™) report is about the “livability” of Sunnyvale. A livable community is a place that is not simply habitable, but that is desirable. It is not only where people do live, but where they want to live. The survey was developed by the experts from National Research Center at Polco.

Great communities are partnerships of the government, private sector, community-based organizations and residents, all geographically connected. The NCS captures residents’ opinions considering ten central facets of a community:
• Economy
• Mobility
• Community Design
• Utilities
• Safety
• Natural Environment
• Parks and Recreation
• Health and Wellness
• Education, Arts, and Culture
• Inclusivity and Engagement
The report provides the opinions of a representative sample of 392 residents of the City of Sunnyvale collected from July 20th, 2023 to August 31st, 2023. The margin of error around any reported percentage is 5% for all respondents and the response rate for the 2023 survey was 13%. Survey results were weighted so that the demographic proﬁle of respondents was representative of the demographic proﬁle of adults in Sunnyvale.

How the results are reported
For the most part, the percentages presented in the following tabs represent the “percent positive.” Most commonly, the percent positive is the combination of the top two most positive response options (i.e., excellent/good, very safe/somewhat safe, etc.). On many of the questions in the survey respondents may answer “don’t know.” The proportion of respondents giving this reply is shown in the full set of responses included in the tab “Complete data.” However, these responses have been removed from the analyses presented in most of the tabs. In other words, the tables and graphs display the responses from respondents who had an opinion about a speciﬁc item.

Comparisons to benchmarks
NRC’s database of comparative resident opinion is comprised of resident perspectives gathered in surveys from over 600 communities whose residents evaluated the same kinds of topics on The National Community Survey. The comparison evaluations are from the most recent survey completed in each community in the last ﬁve years. NRC adds the latest results quickly upon survey completion, keeping the benchmark data fresh and relevant. The communities in the database represent a wide geographic and population range. In each tab, Sunnyvale's results are noted as being “higher” than the benchmark, “lower” than the benchmark, or “similar” to the benchmark, meaning that the average rating given by Sunnyvale residents is statistically similar to or diﬀerent (greater or lesser) than the benchmark. Being rated as “higher” or “lower” than the benchmark means that Sunnyvale's average rating for a particular item was more than 10 points diﬀerent than the benchmark. If a rating was “much higher” or “much lower,” then Sunnyvale's average rating was more than 20 points diﬀerent when compared to the benchmark.

The survey was administered after the COVID-19 pandemic, a time of challenge for many local governments. While we provide comparisons to national benchmarks, it is important to note that much of the benchmark data was collected prior to or during the pandemic. This may impact how your City's 2023 ratings compare to other communities’ ratings from the past ﬁve years.

Trends over time
Trend data for Sunnyvale represent important comparison data and should be examined for improvements or declines*.

Deviations from stable trends over time represent opportunities for understanding how local policies, programs, or public information may have aﬀected residents' opinions. Changes between survey years have been noted with an arrow and the percent diﬀerence. If the diﬀerence is greater than eight percentage points between the 2021 and 2023 surveys, the change is statistically signiﬁcant.
* In 2020, The NCS survey was updated to include new and refreshed items. Consequently, some of the trends may be impacted due to wording modiﬁcations that could have potentially altered the meaning of the item for the respondent.

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Trends over time
Trend data for Sunnyvale represent important comparison data and should be examined for improvements or declines*.

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Conducting the survey
The 3,000 randomly selected households received mailings beginning on July 20th, 2023 and the survey remained open for 6 weeks. The ﬁrst mailing was a postcard inviting the household to participate in the survey. The next mailing contained a cover letter with instructions, the survey questionnaire, and a postage-paid return envelope. The third and ﬁnal mailing was a reminder postcard. All mailings included a web link to give residents the opportunity to respond to the survey online. All follow-up mailings asked those who had not completed the survey to do so and those who had already done so to refrain from completing the survey again.

About 2% of the 3,000 mailed invitations or surveys were returned because the household address was vacant or the postal service was unable to deliver the survey as addressed. Of the remaining 2,937 households that received the invitations to participate, 392 completed the survey, providing an overall response rate of 13%. The response rate was calculated using AAPOR’s response rate #2* for mailed surveys of unnamed persons.

It is customary to describe the precision of estimates made from surveys by a “level of conﬁdence” and accompanying “conﬁdence interval” (or margin of error). A traditional level of conﬁdence, and the one used here, is 95%. The 95% conﬁdence interval can be any size and quantiﬁes the sampling error or imprecision of the survey results because some residents’ opinions are relied on to estimate all residents’ opinions. The margin of error for the City of Sunnyvale survey is no greater than plus or minus ﬁve percentage points around any given percent reported for all respondents (392 completed surveys).

The survey datasets were analyzed using all or some of a combination of the Statistical Package for the Social Sciences (SPSS), R, Python and Tableau. For the most part, the percentages presented in the reports represent the “percent positive.” The percent positive is the combination of the top two most positive response options (i.e., excellent/good, very safe/somewhat safe, essential/very important, etc.), or, in the case of resident behaviors/participation, the percent positive represents the proportion of respondents indicating “yes” or participating in an activity at least once a month.

On many of the questions in the survey respondents may answer “don’t know.” The proportion of respondents giving this reply is shown in the full set of responses included in the tab “Complete data”. However, these responses have been removed from the analyses presented in the reports. In other words, the tables and graphs display the responses from respondents who had an opinion about a speciﬁc item.

Contact
The City of Sunnyvale funded this research. Please contact Jacqueline Guzmanof the City of Sunnyvale at [email protected] you have any questions about the survey.

Study Limitations
All public opinion research is subject to unmeasured error. While the methodologies employed for this survey were designed to minimize this error as much as possible, these other sources of potential error should be acknowledged, and can include non-response error, coverage error, recall bias and social desirability bias. Non-response error arises when those who were selected to participate in the survey did not do so, and may have diﬀerent opinions or experiences that survey responders. For general resident surveys, where the results are meant to be generalized to the entire adult population living in households, the mailing lists based on the Delivery Sequence File from the United States Post Oﬃce may exclude certain types of housing units, such as those in multi-family buildings where mail is addressed to a named resident at the address rather than to a speciﬁc unit or where residents only receive their mail at a post oﬃce box and the geographic location of a residence cannot be determined, there may be a coverage error, although for most locations, this is minimal. Respondents may not perfectly remember their experiences in the past year (such as participation in social or civic events), and for some survey items they may answer in ways they think cast their responses in a more favorable light (recall bias and social desirability bias).

Survey Validity
See the Polco Knowledge Base article on survey validity at https://info.polco.us/knowledge/statistical-vali * See AAPOR's Standard Deﬁnitions for more information at https://aapor.org/standards-and-ethics/standard-deﬁnitions/ * Pasek, J. (2010). ANES Weighting Algorithm. Retrieved from https://surveyinsights.org/wp-content/uploads/2014/07/Full-anesrake-paper.pdf * Targets come from the 2020 Census and 2022 American Community Survey Unweighted Weighted Target*
Age 18-34
35-54
55+
Area Area 1
Area 2
Area 3
Area 4
Area 5
Area 6
Hispanic origin
No, not of Hispanic, Latino/a/x, or Spanish ..

Yes, I consider myself to be of Hispanic, La..

Housing tenure
Own
Rent
Housing type
Attached
Detached
Race & Hispanic
origin
Not white alone
White alone, not Hispanic or Latino
Sex Man
Woman
Sex/age
Man 18-34
Man 35-54
Man 55+
Woman 18-34
Woman 35-54
Woman 55+
Analyzing the data
Responses from mailed surveys were entered into an electronic dataset using a “key and verify” method, where all responses are entered twice and compared to each other. Any discrepancies were resolved in comparison to the original survey form. Range checks as well as other forms of quality control were also performed. Responses from surveys completed on Polco were downloaded and merged with the mailed survey responses.

The demographics of the survey respondents were compared to those found in the 2020 Census and 2022 American Community Survey estimates for adults in the City of Sunnyvale. The primary objective of weighting survey data is to make the survey respondents reﬂective of the larger population of the community. The characteristics used for weighting were age, sex, race, Hispanic origin, housing type, housing tenure, and area. No adjustments were made for design eﬀects. Weights were calculated using an iterative, multiplicative raking model known as the ANES Weighting Algorithm.* The results of the weighting scheme for the probability sample are presented in the following table.

NRC aligns demographic labels with those used by the U.S. Census for reporting purposes, when possible. Some categories (e.g., age, race/Hispanic origin, housing type, and length of residency) are combined into smaller subgroups.

Methods
Selecting survey recipients
All households within the City of Sunnyvale were eligible to participate in the survey. A list of all households within the zip codes serving Sunnyvale was purchased from Go-Dog Direct based on updated listings from the United States Postal Service. Since some of the zip codes that serve the City of Sunnyvale households may also serve addresses that lie outside of the community, the exact geographic location of each housing unit was compared to community boundaries using the most current municipal boundary ﬁle. Addresses located outside of the City of Sunnyvale boundaries were removed from the list of potential households to survey. Each address identiﬁed as being within city boundaries was further identiﬁed as being within one of the six areas.

From that list, addresses were randomly selected as survey recipients, with multi-family housing units (deﬁned as those with a unit number) sampled at a rate of 53 compared to single family housing units.

An individual within each household was selected using the birthday method. The birthday method selects a person within the household by asking the “person whose birthday has most recently passed” to complete the questionnaire. The underlying assumption in this method is that day of birth has no relationship to the way people respond to surveys. This instruction was contained in the introduction of the survey.

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Contact
The City of Sunnyvale funded this research. Please contact Jacqueline Guzmanof the City of Sunnyvale at [email protected] you have any questions about the survey.

Yes, I consider myself to be of Hispanic, La..

Housing tenure
Own
Rent
Housing type
Attached
Detached
Race & Hispanic
origin
Not white alone
White alone, not Hispanic or Latino
Sex Man
Woman
Sex/age
Man 18-34
Man 35-54
Man 55+
Woman 18-34
Woman 35-54
Woman 55+
28%
35%
36%
28%
35%
36%
56%
31%
13%
18%
19%
18%
16%
16%
14%
18%
19%
18%
16%
16%
14%
18%
16%
16%
16%
14%
20%
15%
85%
15%
85%
9%
91%
55%
45%
55%
45%
29%
71%
38%
62%
38%
62%
53%
47%
31%
69%
31%
69%
46%
54%
48%
52%
48%
52%
42%
58%
15%
16%
16%
14%
19%
20%
15%
16%
16%
14%
19%
20%
26%
11%
5%
30%
20%
8%
Analyzing the data
Responses from mailed surveys were entered into an electronic dataset using a “key and verify” method, where all responses are entered twice and compared to each other. Any discrepancies were resolved in comparison to the original survey form. Range checks as well as other forms of quality control were also performed. Responses from surveys completed on Polco were downloaded and merged with the mailed survey responses.

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Contact
The City of Sunnyvale funded this research. Please contact Jacqueline Guzmanof the City of Sunnyvale at [email protected] you have any questions about the survey.

Yes, I consider myself to be of Hispanic, La..

Housing tenure
Own
Rent
Housing type
Attached
Detached
Race & Hispanic
origin
Not white alone
White alone, not Hispanic or Latino
Sex Man
Woman
Sex/age
Man 18-34
Man 35-54
Man 55+
Woman 18-34
Woman 35-54
Woman 55+
Analyzing the data
Responses from mailed surveys were entered into an electronic dataset using a “key and verify” method, where all responses are entered twice and compared to each other. Any discrepancies were resolved in comparison to the original survey form. Range checks as well as other forms of quality control were also performed. Responses from surveys completed on Polco were downloaded and merged with the mailed survey responses.

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Key Findings
Sunnyvale residents continue to experience a high quality of life and praise the city’s eﬀorts toward inclusivity.

Items relating to the quality of life in Sunnyvale received positive marks on par with the City’s 2021 survey results and with comparison communities across the nation. A strong majority of residents gave high ratings to Sunnyvale as a place to live (91% excellent or good), Sunnyvale as a place to raise children (83%), the overall quality of life in the city (83%), and the overall image or reputation of Sunnyvale (82%). A similar proportion would recommend living in Sunnyvale to someone who asked (90% somewhat or very likely), and also planned to remain in Sunnyvale for the next 5 years (85%).

Notably, residents also praised inclusivity in Sunnyvale. Residents gave higher-than-average marks to the Sunnyvale community for valuing/respecting residents from diverse backgrounds (88% excellent or good) and attracting people from diverse backgrounds (80%), as well as for its openness and acceptance toward people of diverse backgrounds (77%). While similar to the national benchmarks, about three-quarters of residents also oﬀered excellent or good ratings to Sunnyvale for making all residents feel welcome.

Safety in Sunnyvale remains a community strength and priority.

When asked about aspects of the community the City should focus on in the next two years, 9 in 10 residents responded that the overall feeling of safety was essential or very important. A strong proportion of survey participants positively rated the quality of the overall feeling of safety in Sunnyvale (80% excellent or good), which was similar to the national average. Nearly all residents reported feeling very or somewhat safe in their neighborhood during the day (95%), as well as in Sunnyvale’s downtown/commercial area during the day (90%). About 8 in 10 also reported feeling safe from violent crime and ﬁre, ﬂood, and other natural disasters, while nearly 7 in 10 felt safe from property crime. These ratings were all similar to those received in 2021.

Evaluations for safety-related services in Sunnyvale also remained similar to the benchmarks and stable with the City’s previous results. About 9 in 10 residents gave high marks to ﬁre services and ambulance or emergency medical services, while nearly 8 in..

Despite high usage rates for alternate modes of transportation, mobility may be a possible area focus area for the City.

About 8 in 10 residents gave high ratings of importance to the overall transportation system in Sunnyvale. However, a lower proportion of residents positively rated the quality of Sunnyvale’s transportation system (48% excellent or good), suggesting that this facet is an may be an area of priority for residents. Additionally, in a custom question posed by the City asking residents to select the top three issues they felt Sunnyvale should focus on in the coming year, a signiﬁcant portion selected bicycle and pedestrian safety (33%) as well traﬃc (31%). This said, most items within the facet of mobility were positively rated.

Evaluations for the ease of travel by car exceeded the national benchmark, with 86% oﬀering favorable scores. Roughly three-quarters of respondents were pleased with street lighting and street cleaning, in line with comparison communities. About 6 in 10 residents approved of the ease of public parking, the ease of walking, traﬃc enforcement, and sidewalk maintenance.

Approximately half positively viewed the ease of travel by bicycle and street repair services, while slightly fewer (less than 4 in 10) felt favorably about the city’s bus or transit services and the ease of travel by public transportation.

It is worth noting that the Sunnyvale community exhibits a strong utilization of alternate modes of transportation. Residents reported much higher than average rates for using public transportation instead of driving (44%) and having carpooled with other adults or children instead of driving alone (66%) in the past year. Similarly, above-average rates were also reported for residents who had walked or biked instead of driving within the past year (77%).

Sunnyvale’s economy is strong, though residents show concern for aﬀordability.

The economy is a bright spot for Sunnyvale, with many items in this facet receiving higher scores than the national benchmark comparisons. Residents gave above-average ratings to Sunnyvale as a place to work (87% excellent or good), the city’s overall economic health (85%), variety of business and service establishments in Sunnyvale (76%), employment opportunities (75%), and economic development (72%). Each of these remained in line with results from the previous iteration of The NCS in Sunnyvale. About 8 in 10 also positively evaluated the overall quality of business and service establishments, while more than half felt favorably toward the vibrancy of Sunnyvale’s downtown and commercial areas as well as the city’s shopping opportunities. Each of these were similar to the national benchmarks.

However, consistent with trends seen in many other communities across the nation, Sunnyvale residents are apprehensive of their personal economic outlook and show concern with the general cost of living. When asked about the impact the economy would likely have on their family income in the next 6 months, about 3 in 10 participants indicated that they believed the impact would be very or somewhat positive. Residents oﬀered below-average ratings for the cost of living (17% excellent or good) and the availability of aﬀordable quality housing (15%). Additionally, in a custom question, 59% of residents identiﬁed housing aﬀordability as one of the top three community priorities that they would like the City to focus on in the coming year. Of the items asked in this question, housing aﬀordability was the most identiﬁed focus area by Sunnyvale residents Attachment 1

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Key Findings
Sunnyvale residents continue to experience a high quality of life and praise the city’s eﬀorts toward inclusivity.

Safety in Sunnyvale remains a community strength and priority.

Despite high usage rates for alternate modes of transportation, mobility may be a possible area focus area for the City.

Sunnyvale’s economy is strong, though residents show concern for aﬀordability.

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Facets of livability
Resident perceptions of quality and importance for each of the facets of community livability provide an overview of community strengths and challenges that are useful for planning, budgeting and performance evaluation.

The charts below show the proportion of residents who rated the community facets positively for quality and the priority (importance) placed on each. Also displayed is whether local ratings were lower, similar, or higher than communities across the country (the national benchmark). 2017 2019 2021 2023
Overall economic health
Overall quality of the transportation system
Overall design or layout of residential and commercial
areas
Overall quality of the utility infrastructure
Overall feeling of safety
Overall quality of natural environment
Overall quality of parks and recreation opportunities
Overall health and wellness opportunities
Overall opportunities for education, culture, and the arts Residents' connection and engagement with their
community
77%
79% 82% 85%
Higher77%
79% 82% 85%
Higher
55% 48%
Similar
55% 48%
Similar
54%
58% 63% 68%
Similar
54%
58% 63% 68%
Similar
81% 65%
Similar
81% 65%
Similar
92% 87%
84% 80%
Similar92% 87%
84% 80%
Similar
72%
68% 68%
71%
Similar
72%
68% 68%
71%
Similar
74% 77%
Similar74% 77%
Similar
72%74%
69%
75%
Similar
72%74%
69%
75%
Similar
70%69%
48%
60%
Similar
70%69%
48%
60%
Similar
48% 49%
Similar48% 49%
Similar
Please rate each of the following characteristics as they relate to Sunnyvale as a whole. (% excellent or good)
Overall economic health
Overall quality of the transportation system
Overall design or layout of residential and commercial
areas
Overall quality of the utility infrastructure
Overall feeling of safety
Overall quality of natural environment
Overall quality of parks and recreation opportunities
Overall health and wellness opportunities
Overall opportunities for education, culture, and the arts Residents' connection and engagement with their
community
Please rate how important, if at all, you think it is for the Sunnyvale community to focus on each of the following in the coming two years.
(% essential or very important)
* Comparison to the national benchmark is shown. If no comparison is available, this is left blank.

Balancing performance and importance
Every jurisdiction must balance limited resources while meeting resident needs and striving to optimize community livability. To this end, it is helpful to know what aspects of the community are most important to residents and which they perceive as being of higher or lower quality. It is especially helpful to know when a facet of livability is considered of high importance but rated as lower quality, as this should be a top priority to address.

To help guide City staﬀ and oﬃcials with decisions on future resource allocation, resident ratings of the importance of services were compared to their ratings of the quality of these services. To identify the services perceived by residents to have relatively lower quality at the same time as relatively higher importance, all services were ranked from highest perceived quality to lowest perceived quality and from highest perceived importance to lowest perceived importance. Some services were in the top half of both lists (higher quality and higher importance); some were in the top half of one list but the bottom half of the other (higher quality and lower importance or lower quality and higher importance); and some services were in the bottom half of both lists.

Services receiving quality ratings of excellent or good by 69% or more of respondents were considered of “higher quality” and those with ratings lower than 69% were considered to be of “lower quality.” Services were classiﬁed as “more important” if they were rated as essential or very important by 77% or more of respondents. Services were rated as “less important” if they received a rating of less than 77%. This classiﬁcation uses the median ratings for quality and importance to divide the services in half.

The quadrants in the ﬁgure below show which community facets were given higher or lower importance ratings (right-left) and which had higher or lower quality ratings (up-down). Facets of livability falling closer to a diagonal line from the lower left to the upper right are those where performance ratings are more commensurate with resident priorities. Facets scoring closest to the lower right hand corner of the matrix ( higher in importance and lower in quality) are those that may warrant further investigation to see if changes to their delivery are necessary to improve their performance. This is the key part of this chart on which to focus. Facets falling in the top left hand corner of the chart (lower in importance but higher in quality) are areas where performance may outscore resident priorities, and may be a consideration for lower resource allocation. (vs. benchmark*)
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The charts below show the proportion of residents who rated the community facets positively for quality and the priority (importance) placed on each. Also displayed is whether local ratings were lower, similar, or higher than communities across the country (the national benchmark).Overall economic health Overall quality of the transportation system
Overall design or layout of residential and commercial
areas
Overall quality of the utility infrastructure
Overall feeling of safety
Overall quality of natural environment
Overall quality of parks and recreation opportunities
Overall health and wellness opportunities
Overall opportunities for education, culture, and the arts Residents' connection and engagement with their
community
Please rate each of the following characteristics as they relate to Sunnyvale as a whole. (% excellent or good)
2017 2019 2021 2023
Overall economic health
Overall quality of the transportation system
Overall design or layout of residential and commercial
areas
Overall quality of the utility infrastructure
Overall feeling of safety
Overall quality of natural environment
Overall quality of parks and recreation opportunities
Overall health and wellness opportunities
Overall opportunities for education, culture, and the arts Residents' connection and engagement with their
community
83% 78%
85%
Similar83% 78%
85%
Similar
79% 84%
Similar
79% 84%
Similar
75% 81%
77%
Similar75% 81%
77%
Similar
84% 91%
Similar
84% 91%
Similar
88% 86% 90%
Similar88% 86% 90%
Similar
88% 84%
77%
Similar88% 84%
77%
Similar
84% 77%
Similar
84% 77%
Similar
72%
65%
71%
Similar
72%
65%
71%
Similar
77%
78%
68%
Similar77%
78%
68%
Similar
70%
62%
58%
Similar
70%
62%
58%
Similar
Please rate how important, if at all, you think it is for the Sunnyvale community to focus on each of the following in the coming two years.
(% essential or very important)
* Comparison to the national benchmark is shown. If no comparison is available, this is left blank.

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The charts below show the proportion of residents who rated the community facets positively for quality and the priority (importance) placed on each. Also displayed is whether local ratings were lower, similar, or higher than communities across the country (the national benchmark).Overall economic health Overall quality of the transportation system
Overall design or layout of residential and commercial
areas
Overall quality of the utility infrastructure
Overall feeling of safety
Overall quality of natural environment
Overall quality of parks and recreation opportunities
Overall health and wellness opportunities
Overall opportunities for education, culture, and the arts Residents' connection and engagement with their
community
Please rate each of the following characteristics as they relate to Sunnyvale as a whole. (% excellent or good)
Overall economic health
Overall quality of the transportation system
Overall design or layout of residential and commercial
areas
Overall quality of the utility infrastructure
Overall feeling of safety
Overall quality of natural environment
Overall quality of parks and recreation opportunities
Overall health and wellness opportunities
Overall opportunities for education, culture, and the arts Residents' connection and engagement with their
community
Please rate how important, if at all, you think it is for the Sunnyvale community to focus on each of the following in the coming two years.
(% essential or very important)
* Comparison to the national benchmark is shown. If no comparison is available, this is left blank.

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Excellent
30%
Good
54%
Poor
2%Fair
15%
The overall quality of life in
Sunnyvale, 2023
Quality of life
Measuring community livability starts with assessing the quality of life of those who live there, and ensuring that the community is attractive, accessible, and welcoming to all. 2017 2019 2021 2023
Sunnyvale as a place to live
The overall quality of life
90% 92%88%
91%
Similar
vs.
benchmark*
90% 92%88%
91%
Similar
vs.
benchmark*
80% 83%
81%
83%
Similar
80% 83%
81%
83%
Similar
Please rate each of the following aspects of quality of life in Sunnyvale. (% excellent or good)
2017 2019 2021 2023
Recommend living in Sunnyvale to someone who asks
Remain in Sunnyvale for the next ﬁve years
84% 86% 88% 90%
Similar84% 86% 88% 90%
Similar
78% 81% 85%
85%
Similar78% 81% 85%
85%
Similar
Please indicate how likely or unlikely you are to do each of the following. (% very or somewhat likely)
2017 2019 2021 2023
Overall image or reputation
74% 79%76%
82%
Similar74% 79%76%
82%
Similar
Please rate each of the following in the Sunnyvale community. (% excellent or good)
* Comparison to the national benchmark is shown. If no comparison is available, this is left blank.

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Excellent
18%
Good
47%
Fair
26%
Poor
10%
Overall conﬁdence in Sunnyvale
government, 2023
Governance
Strong local governments produce results that meet the needs of residents while making the best use of available resources, and are responsive to the present and future needs of the community as a whole.
* Comparison to the national benchmark is shown. If no comparison is available, this is left blank. 2017 2019 2021 2023
The value of services for the taxes paid to Sunnyvale
The overall direction that Sunnyvale is taking
The job Sunnyvale government does at welcoming resident involvement
Overall conﬁdence in Sunnyvale government
Generally acting in the best interest of the community
Being honest
Being open and transparent to the public
Informing residents about issues facing the community
Treating all residents fairly
Treating residents with respect
56%
55%
52%
53%
Similar56%
55%
52%
53%
Similar
56% 60%57%
65%
Similar56% 60%57%
65%
Similar
60%
56%52%
66%
Similar
60%
56%52%
66%
Similar
57%
63%
61%
65%
Similar57%
63%
61%
65%
Similar
59%57% 61%
63%
Similar59%57% 61%
63%
Similar
64%
66% 59%
73%
Higher
64%
66% 59%
73%
Higher
Please rate the following categories of Sunnyvale government performance. (% excellent or good)
2017 2019 2021 2023
Public information services
Overall customer service by Sunnyvale employees
66% 70%
72% 73%
Similar66% 70%
72% 73%
Similar
76% 77%
78% 83%
Similar
vs.
benchmark*
76% 77%
78% 83%
Similar
vs.
benchmark*
Please rate the quality of each of the following services in Sunnyvale. (% excellent or good)
The City of Sunnyvale
The Federal Government
Overall, how would you rate the quality of the services provided by each of the following? (% excellent or good)
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Overall conﬁdence in Sunnyvale
government, 2023
Governance
Strong local governments produce results that meet the needs of residents while making the best use of available resources, and are responsive to the present and future needs of the community as a whole.
* Comparison to the national benchmark is shown. If no comparison is available, this is left blank.

The value of services for the taxes paid to Sunnyvale
The overall direction that Sunnyvale is taking
The job Sunnyvale government does at welcoming resident involvement
Overall conﬁdence in Sunnyvale government
Generally acting in the best interest of the community
Being honest
Being open and transparent to the public
Informing residents about issues facing the community
Treating all residents fairly
Treating residents with respect
64%
66% 59%
73%
Higher
64%
66% 59%
73%
Higher
52%
69%
Higher52%
69%
Higher
57% 60%
Similar57% 60%
Similar
69%71% 67%
71%
Higher69%71% 67%
71%
Higher
74% 75%
Similar
74% 75%
Similar
Please rate the following categories of Sunnyvale government performance. (% excellent or good)
Public information services
Overall customer service by Sunnyvale employees
Please rate the quality of each of the following services in Sunnyvale. (% excellent or good)
2017 2019 2021 2023
The City of Sunnyvale
The Federal Government
81%
78%
74%
75%
Similar81%
78%
74%
75%
Similar
41% 44%42%
48%
Similar41% 44%42%
48%
Similar
Overall, how would you rate the quality of the services provided by each of the following? (% excellent or good)
Attachment 1

Page 14 of 79 ends

Excellent
32%
Good
53%
Fair
13%
Poor
2%
Overall economic health of
Sunnyvale, 2023
Very positive
Somewhat
positive
Neutral
Somewhat
negative
Very negative
7%
25%
50%
18%
1%
What impact, if any, do you think the economy
will have on your family income in the next 6
months? Do you think the impact will be:

Economy
Local governments work together with private and
nonproﬁt businesses, and with the community at
large, to foster sustainable growth, create jobs,
and promote a thriving local economy.
2017 2019 2021 2023
Sunnyvale as a place to work
Sunnyvale as a place to visit
80% 85%86% 87%
Higher80% 85%86% 87%
Higher
48%
44% 46%
45%
Lower
48%
44% 46%
45%
Lower
Please rate each of the following aspects of quality of life in Sunnyvale. (% excellent or good)
2017 2019 2021 2023
Overall quality of business and service establishments
Variety of business and service establishments
Vibrancy of downtown/commercial area
Employment opportunities
Shopping opportunities
Cost of living
61%
62%
80% 82%
Similar
61%
62%
80% 82%
Similar
75% 76%
Higher
75% 76%
Higher
52%
48%
63% 60%
Similar52%
48%
63% 60%
Similar
75%
Higher
75%
Higher
Please rate each of the following in the Sunnyvale community. (% excellent or good)
Economic development
Please rate the quality of each of the following services in Sunnyvale. (% excellent or good)
What impact, if any, do you think the economy will have on your family income in the next 6 months? Do you think the impact will be:

What impact, if any, do you think the economy will have on your family income in the next 6 months? Do you think the impact will be:
(% very or somewhat positive)
2017 2019 2021 2023
Overall economic health
77%79% 82%
85%
Higher
vs.
benchmark*
77%79% 82%
85%
Higher
vs.
benchmark*
Please rate each of the following characteristics as they relate to Sunnyvale as a whole. (% excellent or good)
* Comparison to the national benchmark is shown. If no comparison is available, this is left blank.

Attachment 1

Page 15 of 79 ends

Overall economic health of
Sunnyvale, 2023
Very positive
Somewhat
positive
Neutral
Somewhat
negative
Very negative
What impact, if any, do you think the economy
will have on your family income in the next 6
months? Do you think the impact will be:

Economy
Local governments work together with private and
nonproﬁt businesses, and with the community at
large, to foster sustainable growth, create jobs,
and promote a thriving local economy.

Sunnyvale as a place to work
Sunnyvale as a place to visit
Please rate each of the following aspects of quality of life in Sunnyvale. (% excellent or good)
Overall quality of business and service establishments
Variety of business and service establishments
Vibrancy of downtown/commercial area
Employment opportunities
Shopping opportunities
Cost of living
72% 75% 74%
75%
Higher72% 75% 74%
75%
Higher
52%
56% 55% 55%
Similar52%
56% 55% 55%
Similar
11%15% 15% 17%
Lower
11%15% 15% 17%
Lower
Please rate each of the following in the Sunnyvale community. (% excellent or good)
2017 2019 2021 2023
Economic development
69%71% 72% 72%
Higher69%71% 72% 72%
Higher
Please rate the quality of each of the following services in Sunnyvale. (% excellent or good)
2017 2019 2021 2023
What impact, if any, do you think the economy will have on your family income in the next 6 months? Do you think the impact will be:
36%
47%
32%
32%
Similar36%
47%
32%
32%
Similar
What impact, if any, do you think the economy will have on your family income in the next 6 months? Do you think the impact will be:
(% very or somewhat positive)
Overall economic health
Please rate each of the following characteristics as they relate to Sunnyvale as a whole. (% excellent or good)
* Comparison to the national benchmark is shown. If no comparison is available, this is left blank.

Attachment 1

Page 16 of 79 ends

Excellent
10%
Good
38%Fair
38%
Poor
14%
Overall quality of the transportation
system in Sunnyvale, 2023
Mobility
The ease with which residents can move about their
communities, whether for commuting, leisure, or recreation, plays a major role in the quality of life for all who live, work, and play in the community.
2017 2019 2021 2023
Traﬃc ﬂow on major streets
Ease of public parking
Ease of travel by car
Ease of travel by public transportation
Ease of travel by bicycle
Ease of walking
41% 33%
55% 55%
Similar
41% 33%
55% 55%
Similar
57%61%
73%
65%
Similar57%61%
73%
65%
Similar
61%66%
82% 86%
Higher61%66%
82% 86%
Higher
34%
42%
32%
35%
Similar34%
42%
32%
35%
Similar
52% 55%
48%
51%
Similar
52% 55%
48%
51%
Similar
64%
69%
63%
62%
Similar64%
69%
63%
62%
Similar
Please also rate each of the following in the Sunnyvale community. (% excellent or good)
Used public transportation instead of driving
Carpooled with other adults or children instead of driving alone
Walked or biked instead of driving
Please indicate whether or not you have done each of the following in the last 12 months. (% yes)
Traﬃc enforcement
Traﬃc signal timing
Street repair
Street cleaning
Street lighting
Sidewalk maintenance
Bus or transit services
Please rate the quality of each of the following services in Sunnyvale. (% excellent or good)
2017 2019 2021 2023
Overall quality of the transportation system
55% 48%
Similar
vs.
benchmark*
55% 48%
Similar
vs.
benchmark*
Please rate each of the following characteristics as they relate to Sunnyvale as a whole. (% excellent or good)
* Comparison to the national benchmark is shown. If no comparison is available, this is left blank.

Attachment 1

Page 17 of 79 ends

Overall quality of the transportation
system in Sunnyvale, 2023
Mobility
The ease with which residents can move about their
communities, whether for commuting, leisure, or recreation, plays a major role in the quality of life for all who live, work, and play in the community.

Traﬃc ﬂow on major streets
Ease of public parking
Ease of travel by car
Ease of travel by public transportation
Ease of travel by bicycle
Ease of walking
Please also rate each of the following in the Sunnyvale community. (% excellent or good)
2017 2019 2021 2023
Used public transportation instead of driving
Carpooled with other adults or children instead of driving alone
Walked or biked instead of driving
41%44%
23%
44%
Much
higher
41%44%
23%
44%
Much
higher
56%
49% 55%
66%
Much
higher
56%
49% 55%
66%
Much
higher
67%71% 79% 77%
Higher67%71% 79% 77%
Higher
Please indicate whether or not you have done each of the following in the last 12 months. (% yes)
2017 2019 2021 2023
Traﬃc enforcement
Traﬃc signal timing
Street repair
Street cleaning
Street lighting
Sidewalk maintenance
Bus or transit services
60%
70%
61%
64%
Similar60%
70%
61%
64%
Similar
45% 52%
63% 60%
Similar
45% 52%
63% 60%
Similar
51% 60%
48%
54%
Similar
51% 60%
48%
54%
Similar
60%
74%
67%
73%
Similar
60%
74%
67%
73%
Similar
60%
78%66%
77%
Similar
60%
78%66%
77%
Similar
51% 54%
65% 61%
Similar51% 54%
65% 61%
Similar
52%51%
41%
39%
Similar
52%51%
41%
39%
Similar
Please rate the quality of each of the following services in Sunnyvale. (% excellent or good)
Overall quality of the transportation system
Please rate each of the following characteristics as they relate to Sunnyvale as a whole. (% excellent or good)
* Comparison to the national benchmark is shown. If no comparison is available, this is left blank.

Attachment 1

Page 18 of 79 ends

Excellent
15%
Good
53%
Fair
25%
Poor
8%
Overall design or layout of
Sunnyvale's residential and
commercial areas, 2023
Community design
A well-designed community enhances the quality of life for its residents by encouraging smart land use and zoning, ensuring that aﬀordable housing is accessible to all, and providing access to parks and other green spaces.
* Comparison to the national benchmark is shown. If no comparison is available, this is left blank. 2017 2019 2021 2023
Well-planned residential growth
Well-planned commercial growth
Well-designed neighborhoods
Preservation of the historical or cultural character of the community
Public places where people want to spend time
Variety of housing options
Availability of aﬀordable quality housing
Overall quality of new development
Overall appearance
49%
57%
Similar49%
57%
Similar
53% 55%
Similar53% 55%
Similar
58% 63%
Similar58% 63%
Similar
55% 58%
Similar55% 58%
Similar
66% 63% 57%
Similar
66% 63% 57%
Similar
Please also rate each of the following in the Sunnyvale community. (% excellent or good)
2017 2019 2021 2023
Your neighborhood as a place to live
80% 88%83% 87%
Similar80% 88%83% 87%
Similar
Please rate each of the following aspects of quality of life in Sunnyvale. (% excellent or good)
Land use, planning and zoning
Code enforcement
Please rate the quality of each of the following services in Sunnyvale. (% excellent or good)
2017 2019 2021 2023
Overall design or layout of residential and commercial
areas
54%
58%
63%
68%
Similar
vs.
benchmark*
54%
58%
63%
68%
Similar
vs.
benchmark*
Please rate each of the following characteristics as they relate to Sunnyvale as a whole. (% excellent or good)
Attachment 1

Page 19 of 79 ends

Overall design or layout of
Sunnyvale's residential and
commercial areas, 2023
Community design
A well-designed community enhances the quality of life for its residents by encouraging smart land use and zoning, ensuring that aﬀordable housing is accessible to all, and providing access to parks and other green spaces.
* Comparison to the national benchmark is shown. If no comparison is available, this is left blank.

Well-planned residential growth
Well-planned commercial growth
Well-designed neighborhoods
Preservation of the historical or cultural character of the community
Public places where people want to spend time
Variety of housing options
Availability of aﬀordable quality housing
Overall quality of new development
Overall appearance
64%
66% 63% 57%
Similar64%
66% 63% 57%
Similar
35%37%
46% 44%
Similar35%37%
46% 44%
Similar
13% 15%15% 15%
Lower
13% 15%15% 15%
Lower
52%
55%
54%
57%
Similar52%
55%
54%
57%
Similar
75% 74%76% 74%
Similar75% 74%76% 74%
Similar
Please also rate each of the following in the Sunnyvale community. (% excellent or good)
Your neighborhood as a place to live
Please rate each of the following aspects of quality of life in Sunnyvale. (% excellent or good)
2017 2019 2021 2023
Land use, planning and zoning
Code enforcement
43% 38%
51% 48%
Similar43% 38%
51% 48%
Similar
58% 51%
61%
54%
Similar58% 51%
61%
54%
Similar
Please rate the quality of each of the following services in Sunnyvale. (% excellent or good)
Overall design or layout of residential and commercial
areas
Please rate each of the following characteristics as they relate to Sunnyvale as a whole. (% excellent or good)
Attachment 1

Page 20 of 79 ends

Excellent
20%
Good
46%
Fair
29%
Poor
6%
Overall quality of the utility
infrastructure in Sunnyvale, 2023
Utilities
Services such as water, gas, electricity, and internet access play a vital role in ensuring the physical and economic health and well-being of the communities they serve.
* Comparison to the national benchmark is shown. If no comparison is available, this is left blank. 2017 2019 2021 2023
Aﬀordable high-speed internet access
Garbage collection
Drinking water
Sewer services
Storm water management
Power (electric and/or gas) utility
Utility billing
49%
61%
Similar49%
61%
Similar
80% 79%80%
85%
Similar80% 79%80%
85%
Similar
74% 73%
74% 84%
Similar74% 73%
74% 84%
Similar
83% 85%77%
86%
Similar83% 85%77%
86%
Similar
67% 76% 81% 77%
Similar67% 76% 81% 77%
Similar
78%79% 77% 69%
Similar78%79% 77% 69%
Similar
Please rate the quality of each of the following services in Sunnyvale. (% excellent or good)
2017 2019 2021 2023
Overall quality of the utility infrastructure
81% 65%
Similar
vs.
benchmark*
81% 65%
Similar
vs.
benchmark*
Please rate each of the following characteristics as they relate to Sunnyvale as a whole. (% excellent or good)
Attachment 1

Page 21 of 79 ends

Overall quality of the utility
infrastructure in Sunnyvale, 2023
Utilities
Services such as water, gas, electricity, and internet access play a vital role in ensuring the physical and economic health and well-being of the communities they serve.
* Comparison to the national benchmark is shown. If no comparison is available, this is left blank.

Aﬀordable high-speed internet access
Garbage collection
Drinking water
Sewer services
Storm water management
Power (electric and/or gas) utility
Utility billing
68%
68%
68%
52%
Similar
68%
68%
68%
52%
Similar
Please rate the quality of each of the following services in Sunnyvale. (% excellent or good)
Overall quality of the utility infrastructure
Please rate each of the following characteristics as they relate to Sunnyvale as a whole. (% excellent or good)
Attachment 1

Page 22 of 79 ends

Excellent
33%
Good
47%
Fair
17%
Poor
3%
Overall feeling of safety in
Sunnyvale, 2023
Safety
Public safety is often the most important task facing local governments. All residents should feel safe and secure in their neighborhoods and in the greater community, and providing robust safety-related services is essential to residents' quality of life.
2017 2019 2021 2023
Overall feeling of safety
92% 87%
84% 80%
Similar
vs.
benchmark*
92% 87%
84% 80%
Similar
vs.
benchmark*
Please rate each of the following characteristics as they relate to Sunnyvale as a whole. (% excellent or good)
2017 2019 2021 2023
In your neighborhood during the day
In Sunnyvale's downtown/commercial area during the day
From property crime
From violent crime
From ﬁre, ﬂood, or other natural disaster
93%96% 94% 95%
Similar93%96% 94% 95%
Similar
94%96% 91% 90%
Similar94%96% 91% 90%
Similar
67% 67%
Similar
67% 67%
Similar
86% 84%
Similar
86% 84%
Similar
87% 84%
Similar
87% 84%
Similar
Please rate how safe or unsafe you feel:
(% very or somewhat safe)
Police/Sheriﬀ services
Crime prevention
Animal control
Ambulance or emergency medical services
Fire services
Fire prevention and education
Emergency preparedness
Please rate the quality of each of the following services in Sunnyvale. (% excellent or good)
* Comparison to the national benchmark is shown. If no comparison is available, this is left blank.

Attachment 1

Page 23 of 79 ends

Overall feeling of safety in
Sunnyvale, 2023
Safety
Public safety is often the most important task facing local governments. All residents should feel safe and secure in their neighborhoods and in the greater community, and providing robust safety-related services is essential to residents' quality of life.

Overall feeling of safety
Please rate each of the following characteristics as they relate to Sunnyvale as a whole. (% excellent or good)
In your neighborhood during the day
In Sunnyvale's downtown/commercial area during the day
From property crime
From violent crime
From ﬁre, ﬂood, or other natural disaster
Please rate how safe or unsafe you feel:
(% very or somewhat safe)
2017 2019 2021 2023
Police/Sheriﬀ services
Crime prevention
Animal control
Ambulance or emergency medical services
Fire services
Fire prevention and education
Emergency preparedness
82% 77%86% 77%
Similar82% 77%86% 77%
Similar
69%
76%
66%
66%
Similar69%
76%
66%
66%
Similar
78% 77%
70%
78%
Similar
78% 77%
70%
78%
Similar
92% 87%91% 89%
Similar
92% 87%91% 89%
Similar
93% 91%95% 92%
Similar
93% 91%95% 92%
Similar
77%
78%
82%
79%
Similar77%
78%
82%
79%
Similar
62%57%
67% 67%
Similar62%57%
67% 67%
Similar
Please rate the quality of each of the following services in Sunnyvale. (% excellent or good)
* Comparison to the national benchmark is shown. If no comparison is available, this is left blank.

Attachment 1

Page 24 of 79 ends

Excellent
24%
Good
47%
Fair
24%
Poor
5%
Overall quality of natural
environment in Sunnyvale, 2023
Natural environment
The natural environment plays a vital role in the health and well-being of residents. The natural spaces in which residents live and experience their communities has a direct and
profound eﬀect on quality of life.
2017 2019 2021 2023
Cleanliness
Water resources
Air quality
72%75% 81% 81%
Similar72%75% 81% 81%
Similar
42% 45%
Lower42% 45%
Lower
69%74% 69%
77%
Similar69%74% 69%
77%
Similar
Please also rate each of the following in the Sunnyvale community. (% excellent or good)
2017 2019 2021 2023
Preservation of natural areas
Sunnyvale open space
Recycling
Yard waste pick-up
49%
50%
57%
64%
Similar
49%
50%
57%
64%
Similar
50%
53%
53%
64%
Similar
50%
53%
53%
64%
Similar
Please rate the quality of each of the following services in Sunnyvale. (% excellent or good)
2017 2019 2021 2023
Overall quality of natural environment
68%72% 68%
71%
Similar
vs.
benchmark*
68%72% 68%
71%
Similar
vs.
benchmark*
Please rate each of the following characteristics as they relate to Sunnyvale as a whole. (% excellent or good)
* Comparison to the national benchmark is shown. If no comparison is available, this is left blank.

Attachment 1

Page 25 of 79 ends

Overall quality of natural
environment in Sunnyvale, 2023
Natural environment
The natural environment plays a vital role in the health and well-being of residents. The natural spaces in which residents live and experience their communities has a direct and
profound eﬀect on quality of life.

Cleanliness
Water resources
Air quality
Please also rate each of the following in the Sunnyvale community. (% excellent or good)
Preservation of natural areas
Sunnyvale open space
Recycling
Yard waste pick-up
77%
59%
72% 71%
Similar77%
59%
72% 71%
Similar
83%80% 75%
83%
Similar
83%80% 75%
83%
Similar
Please rate the quality of each of the following services in Sunnyvale. (% excellent or good)
Overall quality of natural environment
Please rate each of the following characteristics as they relate to Sunnyvale as a whole. (% excellent or good)
* Comparison to the national benchmark is shown. If no comparison is available, this is left blank.

Attachment 1

Page 26 of 79 ends

Excellent
33%
Good
43%
Fair
20%
Poor
4%
Overall quality of parks and
recreation opportunities, 2023
Parks and recreation
"There are no communities that pride themselves on their quality of life, promote themselves as a desirable location for businesses to relocate, or maintain that they are
environmental stewards of their natural resources, without such communities having a robust, active system of parks and recreation programs for public use and enjoyment."
- National Recreation and Park Association
2017 2019 2021 2023
Availability of paths and walking trails
Fitness opportunities
Recreational opportunities
49%
48% 46%
53%
Lower
49%
48% 46%
53%
Lower
59%54% 52%
58%
Similar59%54% 52%
58%
Similar
55%59% 51%
62%
Similar55%59% 51%
62%
Similar
Please also rate each of the following in the Sunnyvale community. (% excellent or good)
2017 2019 2021 2023
City parks
Recreation programs or classes
Recreation centers or facilities
79% 79%82% 78%
Similar79% 79%82% 78%
Similar
74%
66%77%
78%
Similar
74%
66%77%
78%
Similar
Please rate the quality of each of the following services in Sunnyvale. (% excellent or good)
2017 2019 2021 2023
Overall quality of parks and recreation opportunities
74% 77%
Similar
vs.
benchmark*
74% 77%
Similar
vs.
benchmark*
Please rate each of the following characteristics as they relate to Sunnyvale as a whole. (% excellent or good)
* Comparison to the national benchmark is shown. If no comparison is available, this is left blank.

Attachment 1

Page 27 of 79 ends

Overall quality of parks and
recreation opportunities, 2023
Parks and recreation
"There are no communities that pride themselves on their quality of life, promote themselves as a desirable location for businesses to relocate, or maintain that they are
environmental stewards of their natural resources, without such communities having a robust, active system of parks and recreation programs for public use and enjoyment."
- National Recreation and Park Association
Availability of paths and walking trails
Fitness opportunities
Recreational opportunities
Please also rate each of the following in the Sunnyvale community. (% excellent or good)
City parks
Recreation programs or classes
Recreation centers or facilities
75%
63%
75% 76%
Similar
75%
63%
75% 76%
Similar
Please rate the quality of each of the following services in Sunnyvale. (% excellent or good)
Overall quality of parks and recreation opportunities
Please rate each of the following characteristics as they relate to Sunnyvale as a whole. (% excellent or good)
* Comparison to the national benchmark is shown. If no comparison is available, this is left blank.

Attachment 1

Page 28 of 79 ends

Excellent
25%
Good
48%
Fair
23%
Poor
3%
Overall health and wellness
opportunities in Sunnyvale, 2023
Health and wellness
The characteristics of and amenities available in the
communities in which people live has a direct impact on the health and wellness of residents, and thus, on their quality of life overall.
2017 2019 2021 2023
Availability of aﬀordable quality food
Availability of aﬀordable quality health care
Availability of preventive health services
Availability of aﬀordable quality mental health care
63%72% 64% 55%
Similar63%72% 64% 55%
Similar
63%65% 55%
56%
Similar63%65% 55%
56%
Similar
68%65% 64%
60%
Similar68%65% 64%
60%
Similar
46%48%
37%
40%
Similar
46%48%
37%
40%
Similar
Please also rate each of the following in the Sunnyvale community. (% excellent or good)
2017 2019 2021 2023
Health services
71%72% 66%
74%
Similar71%72% 66%
74%
Similar
Please rate the quality of each of the following services in Sunnyvale. (% excellent or good)
Please rate your overall health.

Please rate your overall health.
(% excellent or very good)
2017 2019 2021 2023
Overall health and wellness opportunities
72%74% 69%
75%
Similar
vs.
benchmark*
72%74% 69%
75%
Similar
vs.
benchmark*
Please rate each of the following characteristics as they relate to Sunnyvale as a whole. (% excellent or good)
* Comparison to the national benchmark is shown. If no comparison is available, this is left blank.

Attachment 1

Page 29 of 79 ends

Overall health and wellness
opportunities in Sunnyvale, 2023
Health and wellness
The characteristics of and amenities available in the
communities in which people live has a direct impact on the health and wellness of residents, and thus, on their quality of life overall.

Availability of aﬀordable quality food
Availability of aﬀordable quality health care
Availability of preventive health services
Availability of aﬀordable quality mental health care
Please also rate each of the following in the Sunnyvale community. (% excellent or good)
Health services
Please rate the quality of each of the following services in Sunnyvale. (% excellent or good)
2017 2019 2021 2023
Please rate your overall health.
68%
65%
76% 78%
Similar68%
65%
76% 78%
Similar
Please rate your overall health.
(% excellent or very good)
Overall health and wellness opportunities
Please rate each of the following characteristics as they relate to Sunnyvale as a whole. (% excellent or good)
* Comparison to the national benchmark is shown. If no comparison is available, this is left blank.

Attachment 1

Page 30 of 79 ends

Excellent
15%
Good
45%
Fair
32%
Poor
8%
Overall opportunities for education,
culture and the arts, 2023
Education, arts, and culture
Participation in the arts, in educational opportunities, and in cultural activities is linked to increased civic engagement, greater social tolerance, and enhanced enjoyment of the local community.
2017 2019 2021 2023
Opportunities to attend cultural/arts/music activities
Community support for the arts
Availability of aﬀordable quality childcare/preschool
K-12 education
Adult educational opportunities
Opportunities to attend special events and festivals
57%57%
47%
49%
Similar
57%57%
47%
49%
Similar
48%
54%
Similar48%
54%
Similar
32%
37%
34%
38%
Similar32%
37%
34%
38%
Similar
68% 65%
67% 66%
Similar68% 65%
67% 66%
Similar
68%65% 59%
58%
Similar68%65% 59%
58%
Similar
61%63%
51%
49%
Lower
61%63%
51%
49%
Lower
Please also rate each of the following in the Sunnyvale community. (% excellent or good)
Public library services
Please rate the quality of each of the following services in Sunnyvale. (% excellent or good)
2017 2019 2021 2023
Overall opportunities for education, culture, and the arts 70%69%
48%
60%
Similar
vs.
benchmark*
70%69%
48%
60%
Similar
vs.
benchmark*
Please rate each of the following characteristics as they relate to Sunnyvale as a whole. (% excellent or good)
* Comparison to the national benchmark is shown. If no comparison is available, this is left blank.

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Overall opportunities for education,
culture and the arts, 2023
Education, arts, and culture
Participation in the arts, in educational opportunities, and in cultural activities is linked to increased civic engagement, greater social tolerance, and enhanced enjoyment of the local community.

Opportunities to attend cultural/arts/music activities
Community support for the arts
Availability of aﬀordable quality childcare/preschool
K-12 education
Adult educational opportunities
Opportunities to attend special events and festivals
Please also rate each of the following in the Sunnyvale community. (% excellent or good)
2017 2019 2021 2023
Public library services
86% 83%84%
89%
Similar86% 83%84%
89%
Similar
Please rate the quality of each of the following services in Sunnyvale. (% excellent or good)
Overall opportunities for education, culture, and the arts Please rate each of the following characteristics as they relate to Sunnyvale as a whole. (% excellent or good)
* Comparison to the national benchmark is shown. If no comparison is available, this is left blank.

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Excellent
8%
Good
41% Fair
37%
Poor
15%
Residents' connection and
engagement with their
community, 2023
Inclusivity and engagement
Inclusivity refers to a cultural and environmental feeling of belonging; residents who feel invited to participate within their communities feel more included, involved, and engaged than those who do not.
2017 2019 2021 2023
Sunnyvale as a place to raise children
Sunnyvale as a place to retire
Sense of community
79% 80%77%
83%
Similar79% 80%77%
83%
Similar
42% 46%
37%
48%
Lower
42% 46%
37%
48%
Lower
49% 49%
50% 56%
Similar49% 49%
50% 56%
Similar
Please rate each of the following aspects of quality of life in Sunnyvale. (% excellent or good)
2017 2019 2021 2023
Residents' connection and engagement with their
community
48% 49%
Similar
vs.
benchmark*
48% 49%
Similar
vs.
benchmark*
Please rate each of the following characteristics as they relate to Sunnyvale as a whole. (% excellent or good)
2017 2019 2021 2023
Making all residents feel welcome
Attracting people from diverse backgrounds
Valuing/respecting residents from diverse backgrounds
Taking care of vulnerable residents
76% 76%
Similar
76% 76%
Similar
Please rate the job you feel the Sunnyvale community does at each of the following. (% excellent or good)
Sense of civic/community pride
Neighborliness of residents
Opportunities to participate in social events and activities Opportunities to volunteer
Opportunities to participate in community matters
Openness and acceptance of the community toward people
of diverse backgrounds
Please also rate each of the following in the Sunnyvale community. (% excellent or good)
* Comparison to the national benchmark is shown. If no comparison is available, this is left blank.

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Residents' connection and
engagement with their
community, 2023
Inclusivity and engagement
Inclusivity refers to a cultural and environmental feeling of belonging; residents who feel invited to participate within their communities feel more included, involved, and engaged than those who do not.

Sunnyvale as a place to raise children
Sunnyvale as a place to retire
Sense of community
Please rate each of the following aspects of quality of life in Sunnyvale. (% excellent or good)
Residents' connection and engagement with their
community
Please rate each of the following characteristics as they relate to Sunnyvale as a whole. (% excellent or good)
Making all residents feel welcome
Attracting people from diverse backgrounds
Valuing/respecting residents from diverse backgrounds
Taking care of vulnerable residents
78% 80%
Higher
78% 80%
Higher
81% 88%
Higher
81% 88%
Higher
59% 60%
Similar
59% 60%
Similar
Please rate the job you feel the Sunnyvale community does at each of the following. (% excellent or good)
2017 2019 2021 2023
Sense of civic/community pride
Neighborliness of residents
Opportunities to participate in social events and activities Opportunities to volunteer
Opportunities to participate in community matters
Openness and acceptance of the community toward people
of diverse backgrounds
50%
55%
Similar50%
55%
Similar
54%
57% 63% 60%
Similar54%
57% 63% 60%
Similar
53%54%
50%
51%
Similar
53%54%
50%
51%
Similar
60%
67%
60%
63%
Similar60%
67%
60%
63%
Similar
57%
58% 66%
56%
Similar57%
58% 66%
56%
Similar
72% 79%76%
77%
Higher72% 79%76%
77%
Higher
Please also rate each of the following in the Sunnyvale community. (% excellent or good)
* Comparison to the national benchmark is shown. If no comparison is available, this is left blank.

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Residents' participation levels
2017 2019 2021 2023
Contacted the City of Sunnyvale for help or information Contacted Sunnyvale elected oﬃcials to express your opinion Attended a local public meeting
Watched a local public meeting
Volunteered your time to some group/activity
Campaigned or advocated for a local issue, cause, or candidate Voted in your most recent local election
41%
37% 38%
43%
Similar
vs.
benchmark*
41%
37% 38%
43%
Similar
vs.
benchmark*
10%14% 11% 14%
Similar
10%14% 11% 14%
Similar
12%
20%
12% 12%
Similar12%
20%
12% 12%
Similar
12%
16%
13%
14%
Lower12%
16%
13%
14%
Lower
24%
22% 17%
24%
Similar
24%
22% 17%
24%
Similar
11%
21%
12% 10%
Similar11%
21%
12% 10%
Similar
56% 60%
Lower
56% 60%
Lower
Please indicate whether or not you have done each of the following in the last 12 months. (% yes)
2017 2019 2021 2023
Access the internet from your home
Access the internet from your cell phone
Visit social media sites
Use or check email
Share your opinions online
Shop online
99% 98%
Similar
99% 98%
Similar
95% 96%
Similar
95% 96%
Similar
In general, how many times do you:
(% a few times a week or more)
* Comparison to the national benchmark is shown. If no comparison is available, this is left blank.

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Residents' participation levels
Contacted the City of Sunnyvale for help or information Contacted Sunnyvale elected oﬃcials to express your opinion Attended a local public meeting
Watched a local public meeting
Volunteered your time to some group/activity
Campaigned or advocated for a local issue, cause, or candidate Voted in your most recent local election
Please indicate whether or not you have done each of the following in the last 12 months. (% yes)
Access the internet from your home
Access the internet from your cell phone
Visit social media sites
Use or check email
Share your opinions online
Shop online
95% 96%
Similar
95% 96%
Similar
79% 79%
Similar
79% 79%
Similar
99% 98%
Similar
99% 98%
Similar
30% 22%
Similar
30% 22%
Similar
65% 62%
Similar
65% 62%
Similar
In general, how many times do you:
(% a few times a week or more)
* Comparison to the national benchmark is shown. If no comparison is available, this is left blank.

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Page 36 of 79 ends

Please indicate whether or not
you have done each of the
following in the last 12 months.

Read the City of Sunnyvale's mailed
newsletter, Horizon
No
Yes
Visited the City of Sunnyvale's website
(sunnyvale.ca.gov)
No
Yes
Submitted a request for service through
the City's online Access Sunnyvale system
No
Yes
Please rate the overall quality of
information available in each of
the following City information
sources:

The City's mailed newsletter (Horizon) Excellent
Good
Fair
Poor
Don't Know
The City's website (sunnyvale.ca.gov) Excellent
Good
Fair
Poor
Don't Know
The City's social media channels (e.g.,
Facebook, Nextdoor, Nixle, Twitter)
Excellent
Good
Fair
Poor
Don't Know
Please indicate how much of a
source, if at all, you consider each
of the following social media
channels for obtaining
information about the City
government and its activities,
events and services:

City Facebook page Major Source
Minor Source
Not a Source
Nextdoor Major Source
Minor Source
Not a Source
Nixle Major Source
Minor Source
Not a Source
City Twitter feed Major Source
Minor Source
Not a Source
Other social media channel Major Source
Minor Source
Not a Source
How much of a priority, if at all,
should the City place on
addressing each of the following
community issues in the coming
year?
Housing aﬀordability High Priority
Medium Priority
Low Priority
Not a Priority
Don't Know
Homelessness High Priority
Medium Priority
Low Priority
Not a Priority
Don't Know
Traﬃc High Priority
Medium Priority
Low Priority
Not a Priority
Don't Know
Crime and public safety High Priority
Medium Priority
Low Priority
Not a Priority
Sustainability High Priority
Medium Priority
Low Priority
Not a Priority
Don't Know
Development High Priority
Medium Priority
Low Priority
Not a Priority
Don't Know
Library services High Priority
Medium Priority
Low Priority
Not a Priority
Don't Know
Recreation services High Priority
Medium Priority
Low Priority
Not a Priority
Don't Know
Bicycle and pedestrian safety High Priority
Medium Priority
Low Priority
Not a Priority
Don't Know
Of the areas provided, please select the
top three community issues you would
like the City to focus on in the coming
year.

Housing aﬀordability
Homelessness
Traﬃc
Crime and public safety
Sustainability
Development
Library services
Recreation services
Bicycle and pedestrian safety
74%
26%
68%
32%
24%
76%
24%
1%
11%
43%
21%
27%
3%
18%
40%
12%
67%
1%
13%
14%
5%
63%
24%
13%
47%
36%
18%
80%
13%
7%
63%
25%
12%
67%
23%
10%
Custom questions
Below are the complete set of responses to each custom question on the survey. By default, “don’t know” responses are excluded, but may be added to the table using the response ﬁlter below.

Include "don't know"
No
Attachment 1

Page 37 of 79 ends

Please indicate whether or not
you have done each of the
following in the last 12 months.

City Facebook page Major Source
Minor Source
Not a Source
Nextdoor Major Source
Minor Source
Not a Source
Nixle Major Source
Minor Source
Not a Source
City Twitter feed Major Source
Minor Source
Not a Source
Other social media channel Major Source
Minor Source
How much of a priority, if at all,
should the City place on
addressing each of the following
community issues in the coming
year?
Housing aﬀordability High Priority
Medium Priority
Low Priority
Not a Priority
Don't Know
Homelessness High Priority
Medium Priority
Low Priority
Not a Priority
Don't Know
Traﬃc High Priority
Medium Priority
Low Priority
Not a Priority
Don't Know
Crime and public safety High Priority
Medium Priority
Low Priority
Not a Priority
Sustainability High Priority
Medium Priority
Low Priority
Not a Priority
Don't Know
Development High Priority
Medium Priority
Low Priority
Not a Priority
Don't Know
Library services High Priority
Medium Priority
Low Priority
Not a Priority
Don't Know
Recreation services High Priority
Medium Priority
Low Priority
Not a Priority
Don't Know
Bicycle and pedestrian safety High Priority
Medium Priority
Low Priority
Not a Priority
Don't Know
Of the areas provided, please select the
top three community issues you would
like the City to focus on in the coming
year.

Housing aﬀordability
Homelessness
Traﬃc
Crime and public safety
Sustainability
Development
Library services
Recreation services
Bicycle and pedestrian safety
67%
23%
10%
1%
3%
8%
26%
62%
4%
4%
10%
29%
54%
0%
7%
17%
44%
32%
4%
10%
28%
58%
2%
3%
11%
46%
39%
3%
2%
24%
47%
23%
2%
7%
18%
48%
26%
2%
4%
22%
49%
22%
1%
4%
31%
53%
Custom questions
Below are the complete set of responses to each custom question on the survey. By default, “don’t know” responses are excluded, but may be added to the table using the response ﬁlter below.

Include "don't know"
No
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Page 38 of 79 ends

Please indicate whether or not
you have done each of the
following in the last 12 months.

Housing aﬀordability
Homelessness
Traﬃc
Crime and public safety
Sustainability
Development
Library services
Recreation services
Bicycle and pedestrian safety
1%
4%
11%
33%
13%
15%
15%
25%
56%
31%
46%
59%
Custom questions
Below are the complete set of responses to each custom question on the survey. By default, “don’t know” responses are excluded, but may be added to the table using the response ﬁlter below.

Include "don't know"
No
Attachment 1

Page 39 of 79 ends

% positive
Rank
Number of
communities
Percentile
Please rate each of the
following aspects of
quality of life in Sunnyvale.

Sunnyvale as a place to live Similar
Your neighborhood as a place to live Similar
Sunnyvale as a place to raise children Similar
Sunnyvale as a place to work Higher
Sunnyvale as a place to visit Lower
Sunnyvale as a place to retire Lower
The overall quality of life Similar
Sense of community Similar
Please rate each of the
following characteristics
as they relate to Sunnyvale
as a whole.

Overall economic health Higher
Overall quality of the transportation system Similar
Overall design or layout of residential and commercial areas Similar Overall quality of the utility infrastructure Similar
Overall feeling of safety Similar
Overall quality of natural environment Similar
Overall quality of parks and recreation opportunities Similar Overall health and wellness opportunities Similar
Overall opportunities for education, culture, and the arts Similar Residents' connection and engagement with their community Similar Please indicate how likely
or unlikely you are to do
each of the following.

Recommend living in Sunnyvale to someone who asks Similar Remain in Sunnyvale for the next ﬁve years Similar
6135413791%
4731616687%
4835818683%
913503187%
2331424245%
1235531148%
5237217783%
3132322356%
833085285%
5025212648%
6530110468%
5524311065%
5234316480%
3331020671%
4724913177%
5830312875%
4430517160%
2924617449%
6630810490%
National benchmark tables
This table contains the comparisons of Sunnyvale's results to those from other communities. The ﬁrst column shows the comparison of Sunnyvale's rating to the benchmark. Sunnyvale's results are noted as being “higher”, “lower” or “similar” to the benchmark, meaning that the average rating given by Sunnyvale residents is statistically similar to or diﬀerent than the benchmark. The second column is Sunnyvale's “percent positive.” Most commonly, the percent positive is the combination of the top two most positive response options (i.e., excellent/good). The third column is the rank assigned to Sunnyvale's rating among communities where a similar question was asked. The fourth column is the number of communities that asked a similar question. The ﬁfth column shows the percentile for Sunnyvale's result -- that is what percent of surveyed communities had a lower rating than Sunnyvale. each of the following.

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Please indicate how likely
or unlikely you are to do
each of the following.

Recommend living in Sunnyvale to someone who asks Similar Remain in Sunnyvale for the next ﬁve years Similar
Please rate how safe or
unsafe you feel:

In your neighborhood during the day Similar
In Sunnyvale's downtown/commercial area during the day Similar From property crime Similar
From violent crime Similar
From ﬁre, ﬂood, or other natural disaster Similar
Please rate the job you feel
the Sunnyvale community
does at each of the
following.

Making all residents feel welcome Similar
Attracting people from diverse backgrounds Higher
Valuing/respecting residents from diverse backgrounds Higher Taking care of vulnerable residents Similar
Please rate each of the
following in the Sunnyvale
community.

Overall quality of business and service establishments Similar Variety of business and service establishments Higher
Vibrancy of downtown/commercial area Similar
Employment opportunities Higher
Shopping opportunities Similar
Cost of living Lower
Overall image or reputation Similar
Please also rate each of the
following in the Sunnyvale
community.

Traﬃc ﬂow on major streets Similar
Ease of public parking Similar
Ease of travel by car Higher
Ease of travel by public transportation Similar
Ease of travel by bicycle Similar
Ease of walking Similar
Well-planned residential growth Similar
Well-planned commercial growth Similar
Well-designed neighborhoods Similar
Preservation of the historical or cultural character of the community
Similar
5830612885%
4132519195%
5031515690%
3325417067%
4825413184%
602459784%
642519176%
942481480%
97249788%
5924510160%
743108082%
822464576%
6529010160%
943212075%
5331314755%
1030127017%
6934910882%
6432411755%
6429010565%
843184986%
5329213635%
5231815151%
4932116362%
702477457%
752476255%
622459463%
Attachment 1

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Please also rate each of the
following in the Sunnyvale
community.

Well-designed neighborhoods Similar
Preservation of the historical or cultural character of the community
Similar
Public places where people want to spend time Similar
Variety of housing options Similar
Availability of aﬀordable quality housing Lower
Overall quality of new development Similar
Overall appearance Similar
Cleanliness Similar
Water resources Lower
Air quality Similar
Availability of paths and walking trails Lower
Fitness opportunities Similar
Recreational opportunities Similar
Availability of aﬀordable quality food Similar
Availability of aﬀordable quality health care Similar
Availability of preventive health services Similar
Availability of aﬀordable quality mental health care Similar Opportunities to attend cultural/arts/music activities Similar Community support for the arts Similar
Availability of aﬀordable quality childcare/preschool Similar K-12 education Similar
Adult educational opportunities Similar
Sense of civic/community pride Similar
Neighborliness of residents Similar
Opportunities to participate in social events and activities Similar Opportunities to attend special events and festivals Lower Opportunities to volunteer Similar
Opportunities to participate in community matters Similar 4524413558%
4129617357%
4130818044%
1332928415%
6431911357%
5032816574%
5532514781%
1922718445%
4029717877%
2332124853%
2529822458%
3131521662%
4329516955%
4330217156%
5028914360%
5129314240%
3331120949%
3924414954%
3930418438%
4030618466%
5729712658%
3624515755%
3529719260%
2430623251%
1530025649%
2430122963%
Attachment 1

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Please also rate each of the
following in the Sunnyvale
community.

Opportunities to volunteer Similar
Opportunities to participate in community matters Similar Openness and acceptance of the community toward people of diverse backgrounds
Higher
Please indicate whether or
not you have done each of
the following in the last 12
months.

Contacted the City of Sunnyvale for help or information Similar Contacted Sunnyvale elected oﬃcials to express your opinion Similar Attended a local public meeting Similar
Watched a local public meeting Lower
Volunteered your time to some group/activity Similar
Campaigned or advocated for a local issue, cause, or candidate Similar Voted in your most recent local election Lower
Used public transportation instead of driving Much higher Carpooled with other adults or children instead of driving alone Much higher Walked or biked instead of driving Higher
Please rate the quality of
each of the following
services in Sunnyvale.

Public information services Similar
Economic development Higher
Traﬃc enforcement Similar
Traﬃc signal timing Similar
Street repair Similar
Street cleaning Similar
Street lighting Similar
Sidewalk maintenance Similar
Bus or transit services Similar
Land use, planning and zoning Similar
Code enforcement Similar
Aﬀordable high-speed internet access Similar
Garbage collection Similar
Drinking water Similar
Sewer services Similar
2930221356%
933192377%
3632420843%
3529419214%
1329825812%
1228725214%
2530122624%
829126610%
624422960%
902762744%
98293666%
902952877%
713108973%
843054972%
4934417564%
6630210360%
6934310454%
683119873%
803326777%
5531114061%
3728217839%
5931312948%
5833614254%
712416961%
5632214285%
753097784%
Attachment 1

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Please rate the quality of
each of the following
services in Sunnyvale.

Drinking water Similar
Sewer services Similar
Storm water management Similar
Power (electric and/or gas) utility Similar
Utility billing Similar
Police/Sheriﬀ services Similar
Crime prevention Similar
Animal control Similar
Ambulance or emergency medical services Similar
Fire services Similar
Fire prevention and education Similar
Emergency preparedness Similar
Preservation of natural areas Similar
Sunnyvale open space Similar
Recycling Similar
Yard waste pick-up Similar
City parks Similar
Recreation programs or classes Similar
Recreation centers or facilities Similar
Health services Similar
Public library services Similar
Overall customer service by Sunnyvale employees Similar Please rate the following
categories of Sunnyvale
government performance.

The value of services for the taxes paid to Sunnyvale Similar The overall direction that Sunnyvale is taking Similar
The job Sunnyvale government does at welcoming resident involvement
Similar
Overall conﬁdence in Sunnyvale government Similar
Generally acting in the best interest of the community Similar Being honest Higher
5830712886%
6631810977%
2226720869%
1528624452%
3436524177%
4034220566%
6331911778%
4231318189%
3133222792%
4130618179%
5630813567%
5229614164%
5129414364%
4932616771%
712898283%
4032119278%
6731610478%
6330411376%
6128210974%
5531814389%
5635115283%
5935614653%
733358965%
793326966%
803046165%
753087763%
Attachment 1

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Please rate the following
categories of Sunnyvale
government performance.

Generally acting in the best interest of the community Similar Being honest Higher
Being open and transparent to the public Higher
Informing residents about issues facing the community Similar Treating all residents fairly Higher
Treating residents with respect Similar
Overall, how would you
rate the quality of the
services provided by each
of the following?
The City of Sunnyvale Similar
The Federal Government Similar
Please rate how important,
if at all, you think it is for
the Sunnyvale community
to focus on each of the
following in the coming
two years.

Overall economic health Similar
Overall quality of the transportation system Similar
Overall design or layout of residential and commercial areas Similar Overall quality of the utility infrastructure Similar
Overall feeling of safety Similar
Overall quality of natural environment Similar
Overall quality of parks and recreation opportunities Similar Overall health and wellness opportunities Similar
Overall opportunities for education, culture, and the arts Similar Residents' connection and engagement with their community Similar In general, how many times
do you:

Access the internet from your home Similar
Access the internet from your cell phone Similar
Visit social media sites Similar
Use or check email Similar
Share your opinions online Similar
Shop online Similar
Please rate your overall health. Similar
What impact, if any, do you think the economy will have on your family income in the next 6 months? Do you think the impact will be:

Similar
862994173%
882513169%
742566660%
863054171%
772485875%
5935114375%
912912548%
528426885%
942431484%
5128514077%
4424313691%
4628515390%
1928523177%
4224414277%
1628523871%
728426368%
228427858%
892432698%
722456996%
4924412479%
732456798%
1424521122%
742446462%
802915778%
812935432%
Attachment 1

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Please rate each of the following
aspects of quality of life in Sunnyvale.

Sunnyvale as a place to live Excellent
Good
Fair
Poor
Your neighborhood as a place to live Excellent
Good
Fair
Poor
Sunnyvale as a place to raise children Excellent
Good
Fair
Poor
Sunnyvale as a place to work Excellent
Good
Fair
Poor
Sunnyvale as a place to visit Excellent
Good
Fair
Poor
Sunnyvale as a place to retire Excellent
Good
Fair
Poor
The overall quality of life Excellent
Good
Fair
Poor
Excellent
2%
N=8
7%
N=26
50%
N=196
41%
N=161
2%
N=9
11%
N=41
49%
N=192
38%
N=147
3%
N=10
14%
N=44
46%
N=143
36%
N=112
3%
N=9
11%
N=35
50%
N=164
36%
N=118
17%
N=64
38%
N=141
29%
N=107
16%
N=60
26%
N=85
27%
N=87
32%
N=104
16%
N=51
2%
N=6
15%
N=58
54%
N=205
30%
N=113
Complete set of frequencies
This dashboard contains a complete set of responses to each question on the survey. By default, "don't know" responses are excluded, but may be added to the table using the response ﬁlter to the right. In some tables, the percentages may not sum to 100%; this is either because the question permitted the respondent to "choose all that apply", or for a question that asked the respondent to select one answer, it is due to the customary practice of rounding values to the nearest whole number.

Attachment 1

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Please rate each of the following
aspects of quality of life in Sunnyvale.

The overall quality of life Poor
Sense of community Excellent
Good
Fair
Poor
Please rate each of the following
characteristics as they relate to
Sunnyvale as a whole.

Overall economic health Excellent
Good
Fair
Poor
Overall quality of the transportation system Excellent
Good
Fair
Poor
Overall design or layout of residential and
commercial areas
Excellent
Good
Fair
Poor
Overall quality of the utility infrastructure Excellent Good
Fair
Poor
Overall feeling of safety Excellent
Good
Fair
Poor
Overall quality of natural environment Excellent
Good
Fair
Poor
Overall quality of parks and recreation
opportunities
Excellent
Good
Fair
Poor
12%
N=42
32%
N=115
41%
N=148
15%
N=54
2%
N=6
13%
N=44
53%
N=183
32%
N=110
14%
N=50
38%
N=140
38%
N=140
10%
N=37
8%
N=30
25%
N=96
53%
N=206
15%
N=56
6%
N=22
29%
N=110
46%
N=174
20%
N=76
3%
N=13
17%
N=65
47%
N=183
33%
N=128
5%
N=20
24%
N=94
47%
N=179
24%
N=91
4%
N=14
20%
N=75
43%
N=165
33%
N=126
Attachment 1

Page 47 of 79 ends

Please rate each of the following
characteristics as they relate to
Sunnyvale as a whole.

Overall quality of parks and recreation
opportunities
Fair
Poor
Overall health and wellness opportunities Excellent
Good
Fair
Poor
Overall opportunities for education, culture, and
the arts
Excellent
Good
Fair
Poor
Residents' connection and engagement with their
community
Excellent
Good
Fair
Poor
Please indicate how likely or unlikely
you are to do each of the following.

Recommend living in Sunnyvale to someone who
asks
Very likely
Somewhat likely
Somewhat unlikely
Very unlikely
Remain in Sunnyvale for the next ﬁve years Very likely
Somewhat likely
Somewhat unlikely
Very unlikely
Please rate how safe or unsafe you
feel:

In your neighborhood during the day Very safe
Somewhat safe
Neither safe nor unsafe
Somewhat unsafe
Very unsafe
In Sunnyvale's downtown/commercial area during
the day
Very safe
Somewhat safe
Neither safe nor unsafe
Somewhat unsafe
Very unsafe
Very safe
4%
N=14
3%
N=12
23%
N=78
48%
N=168
25%
N=88
8%
N=27
32%
N=104
45%
N=147
15%
N=49
15%
N=49
37%
N=120
41%
N=134
8%
N=25
4%
N=17
5%
N=20
54%
N=208
37%
N=141
6%
N=23
9%
N=34
44%
N=170
41%
N=157
0%
N=2
1%
N=4
4%
N=14
29%
N=113
66%
N=256
0%
N=
2%
N=7
8%
N=31
30%
N=114
60%
N=226
Attachment 1

Page 48 of 79 ends

Please rate how safe or unsafe you
feel:

In Sunnyvale's downtown/commercial area during
the day Very unsafe
From property crime Very safe
Somewhat safe
Neither safe nor unsafe
Somewhat unsafe
Very unsafe
From violent crime Very safe
Somewhat safe
Neither safe nor unsafe
Somewhat unsafe
Very unsafe
From ﬁre, ﬂood, or other natural disaster Very safe
Somewhat safe
Neither safe nor unsafe
Somewhat unsafe
Very unsafe
Please rate the job you feel the
Sunnyvale community does at each of
the following.

Making all residents feel welcome Excellent
Good
Fair
Poor
Attracting people from diverse backgrounds Excellent
Good
Fair
Poor
Valuing/respecting residents from diverse
backgrounds
Excellent
Good
Fair
Poor
Taking care of vulnerable residents Excellent
Good
Fair
Poor
Excellent
4%
N=16
13%
N=50
16%
N=61
37%
N=141
30%
N=113
1%
N=4
4%
N=14
12%
N=44
35%
N=134
48%
N=184
0%
N=1
3%
N=10
13%
N=50
36%
N=139
47%
N=181
6%
N=23
18%
N=63
53%
N=187
23%
N=81
3%
N=10
17%
N=62
49%
N=173
31%
N=109
2%
N=9
10%
N=36
53%
N=188
35%
N=123
13%
N=34
27%
N=70
44%
N=116
16%
N=42
Attachment 1

Page 49 of 79 ends

Please rate the job you feel the
Sunnyvale community does at each of
the following. Taking care of vulnerable residents Poor Please rate each of the following in
the Sunnyvale community.

Overall quality of business and service
establishments
Excellent
Good
Fair
Poor
Variety of business and service establishments Excellent Good
Fair
Poor
Vibrancy of downtown/commercial area Excellent
Good
Fair
Poor
Employment opportunities Excellent
Good
Fair
Poor
Shopping opportunities Excellent
Good
Fair
Poor
Cost of living Excellent
Good
Fair
Poor
Overall image or reputation Excellent
Good
Fair
Poor
Please also rate each of the following
in the Sunnyvale community.

Traﬃc ﬂow on major streets Excellent
Good
Fair
Poor
1%
N=5
16%
N=63
63%
N=240
20%
N=75
5%
N=20
19%
N=74
55%
N=211
21%
N=80
9%
N=34
31%
N=121
42%
N=160
18%
N=69
5%
N=16
19%
N=58
55%
N=164
21%
N=62
10%
N=38
35%
N=137
42%
N=163
12%
N=48
42%
N=163
41%
N=160
15%
N=59
2%
N=8
2%
N=9
16%
N=61
55%
N=212
27%
N=106
10%
N=39
35%
N=134
43%
N=164
12%
N=45
Attachment 1

Page 50 of 79 ends