Kathleen Boutté Foster-Gee
Chief Information Officer
Information Technology Department
Smart City Sunnyvale
2City of Sunnyvale – Smart City Study – April 2024
INTRODUCTION
• Kathleen Boutté Foster-Gee
Chief Information Officer
• Jeff Lewis
Principal Consultant
• Bill Pugh
Co-Founder &
Managing Partner
3City of Sunnyvale – Smart City Study – April 2024
AGENDA
BACKGROUND FINDINGS FISCAL
IMPACTS
CLOSING Q&A AND
NEXT STEPS
4City of Sunnyvale – Smart City Study – April 2024
Background
What is a Smart City What was the process
Government Technology Group (GTG) with
Smart Connections
Information Technology Department (ITD)
All City Departments
IT Governance
5City of Sunnyvale – Smart City Study – April 2024
Sunnyvale Smart City
Definition:
Sunnyvale works collaboratively
to provide exceptional services
that improve the quality of life
for its residents, enhance
sustainability, promote
economic development, enable
inclusivity, and increase
efficiency and reliability in its
operations.
6City of Sunnyvale – Smart City Study – April 2024
Methodology
Vision
Transformation
Outcomes
Three
Pillars
Current State Analysis
Future State Recommendations
Smart City Project Matrix
Steps
7City of Sunnyvale – Topic/Abbreviated Title – Month Year Findings
8City of Sunnyvale – Smart City Study – April 2024
Gaps
Infrastructure and Cyber Security
Staffing and Resources
Governance and Community Engagement
9City of Sunnyvale – Smart City Study – April 2024
Current State
What is Sunnyvale doing that is “smart”
Adaptive Bicycle Signal
Timing (DPW)
Adaptive Pedestrian Signal
Timing (DPW)
AI Interview Now (DPS)
AI Sewer (ESD)
AI Automatic Recycle
Sorting (ESD)
AI Language Services (OCM)
Alert SCC (DPS)
Automatic License Plate
Reader (DPS)
BiblioCommons (LRS)
Bluebeam (CDD/DPW/DPS)
Blue-tooth Travel Time and Congestion
Monitoring (DPW) Body Camera (DPS)
Changeable Traffic Message
Signs (DPW)
Charger Kiosk (LRS)
City Hall: Building Management
System (DPW)
City Hall: SMART features
(DPW)
City Hall: Water
Conservation (DPW)
Climate Action Plan (CDD)
Community Programs (LRS) Crime Tracking (DPS)
DemandStar (FIN)
Digital Collections (LRS)
Digital Signage (DPW/LRS)
Dilemma Zone Detection
(DPW)
Drone Program (DPS)
E-Bikes (LRS)
E-Citation (DPS)
Electric Vehicles
(DPW/ESD/LRS)
Electronic Keys (DPW/ITD)
Tablets for Field workers
(DPW)
Tap to Pay (CDD/FIN/LRS)
Text to 911 (DPS)
Thermal Imaging (DPS)
Transit Oriented
Development (CDD)
Video/Radar Traffic Detection
Cameras (DPW)
Waze Connected Citizens
Program (DPW)
WPCP System Monitoring and
Controls (DPW)
EnerGov (CDD/DPW)
eRM: LaserFiche (OCM)
eRM: Records Management
System (DPS)
PGF Heat Capture (ESD)
Recollect (ESD)
Free Wi-Fi (LRS)
GIS (DPW)
GIS/CAD (DPS)
GIS/CAD: GPS Emergency Vehicle
Preemption (DPW)
GIS: Field Maps (ESD)
Green Building Program (CDD)
GreenHalo (ESD)
Hybrid Meetings/Hybrid Work
(DPS/DPW/LRS/NOVA)
LED Lighting (DPW/LRS)
Library of Things Collection
(LRS)
Library Self-Service (LRS)
Mobile Fingerprinting (DPS)
Online Customer Application/Self-Service (DPS/DPW/FIN/HRD/ITD/NOVA) On-line Reservations (LRS)
Oracle ERP
(ITD)
Pedestrian Signals (DPW)
Remote Irrigation Controls (DPW)
SCADA (ESD)
Shared E-Scooter Program (DPW)
Smart Meters (FIN)
Smart Traffic (DPW)
SmartCovers (ESD)
Solar Deployments
(DPW/ESD)
10City of Sunnyvale – Topic/Abbreviated Title – Month Year Recommendations
11City of Sunnyvale – Smart City Study – April 2024
Strategies
Think Regionally
Strategic Partnerships
Technology Integration
Develop Communication Backbone:
Grow Internet of Things (IoT)
Develop Cloud Infrastructure Expertise
12City of Sunnyvale – Smart City Study – April 2024
Develop Smart City Program
Create
Technology
Enterprise
Fund
01 Smart City
Governance
02 Develop GIS
Program
03 Adopt Dig
Once Policy
04 Implement
Smart Data
Management
Platform
05 Perform
Business
Process
Review
06 Develop
Smart City
Sustainability
Goals
(maybe
remove this
one)
07 Update
Cyber
Security
Program
08 Form an
Innovation
Committee
09 13City of Sunnyvale – Smart City Study – April 2024
All Project Recommendations
Livability
Sustainability
1 Project
Workability
16 Projects 3 Projects
5 Projects
1 Project
3 Projects
14City of Sunnyvale – Smart City Study – April 2024
Top 11 Project Recommendations
Enhance CRM
Livability
Sustainability
Additional Flow
Monitors
Public Wi-Fi
FS 2 Rebuild
Workability
Password Control Software
Cyber Security Audit
Core IT Network Completion
Failover Internet Connectivity
Establish GIS Program & Function
GPS Field Tools
Data & Document Sharing &
Collaboration
15City of Sunnyvale – Topic/Abbreviated Title – Month Year Fiscal Impacts
16City of Sunnyvale – Smart City Study – April 2024
Top Priority Projects: Cost and Time Estimates
Password Control
Software
Implementation: $30K - $45K
Annual: $30K - $45K
3- to 6-months
Cyber Security Audit
Implementation: $30K - $60K
Annual: $30K - $60K
3- to 6-months
Core IT Network
Completion
Implementation: $60K - $150K
Annual: N/A
9- to 12-months
Failover Internet
Connectivity*
Implementation: $50K - $100K
Annual: $6K - $30K
6- to 9-months
Establish GIS Program
Implementation: $604K - $735K
Annual: $574K - $675K
9- to 18-months
GPS Field Tools
Implementation: $10K - $35K
Annual: $1.5 - $4.5K
3- to 6-months
Public Wi-Fi*
Implementation: $150K - $350K
Annual: $23K - $53K
6- to 9-months
Additional Flow
Monitors
(Unable to Estimate)
12- to 24-months
Enhance CRM
Implementation: $18K - $1,200K
Annual: $3K - $200K
9- to 12-months
Fire Station #2 Rebuild*
Implementation: $500K - $1,500K
Annual: $75K - $225K
9- to 24-months
Data & Document
Sharing/Collaboration
Implementation: $150K - $400K
Annual: $23K - $60K
9- to 24-months
* Some or all components in upcoming budget request
Q&A
and
Next Steps
18City of Sunnyvale – Smart City Study – April 2024
Thank You