Cities Index.
Resolution

Sunnyvale City Council
June 25, 2024

Document
Resolution
Meeting
June 25, 2024
Body
Sunnyvale City Council
Pages
10
Original file
1.2 MB
Text extracted from the city's file for reading and search. Open the original on legistar.granicus.com. That file is the official record.

DRAFT 6/6/2024 _____
T-FIN-160145/ 74362 1
Council Agenda: 6/25/2024
RESOLUTION NO. ______

A RESOLUTION OF THE CITY COUNCIL OF THE CITY

OF SUNNYVALE ESTABLISHING RATES AND CHARGES

FOR WATER, WASTEWATER, AND SOLID WASTE
SERVICES FOR FISCAL YEAR 2024/25 AND REPEALING

ALL RESOLUTIONS OR PORTIONS THEREOF

INCONSISTENT HEREWITH
WHEREAS, the City Council is empowered to impose reasonable rates and charges for municipal services;
WHEREAS, the rates and charges are for the purposes of (1) meeting operating expenses, including employee wage rates and fringe benefits; (2) purchasing or leasing supplies, equipment or materials; (3) meeting financial reserve needs and requirements; and (4) obtaining funds for capital projects necessary to maintain current service levels; and WHEREAS, pursuant to Section 5473 of the Health and Safety Code and Section

12.16.020 of the Sunnyvale Municipal Code, the City of Sunnyvale elects to have the sewer service charges for premises outside the City limits for fiscal year 2024/25 collected on the tax roll of the County of Santa Clara, State of California, in the manner provided pursuant to Sections 5473 through 5473.11 of the Health and Safety Code; and WHEREAS, the City Council finds that the City Manager has caused a report to be prepared and filed with the Office of the City Clerk on June 25, 2024, pursuant to Section 5473 of the Health and Safety code; and
WHEREAS, on Tuesday, June 25, 2024, at 7:00 p.m., in the Council Chambers, located at 456 W. Olive Avenue, Sunnyvale, California, a public hearing was held on the report;

NOW, THEREFORE, BE IT RESOLVED BY THE CITY COUNCIL OF THE CITY OF SUNNYVALE THAT:

SECTION 1. WATER, WASTEWATER, AND SOLID WASTE SERVICES WITHIN CITY LIMITS (Sunnyvale Municipal Code Chapters 12.16, 12.24, 8.16). Water, wastewater, and solid waste services sold to consumers within the corporate limits of the City of Sunnyvale shall be sold at the rates specified in the attached Exhibit A.

S E C T I O N 2 . W A T E R O U T S I D E C I T Y L I M I T S . T h e c h a r g e s f o r a l l w a t e r d e l i v e r e d through water meters to consumers outside the corporate limits of the City shall be the same as the charges set forth in Section 1.

Attachment 11

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T-FIN-160145/ 74362 2
Council Agenda: 6/25/2024
SECTION 3. WATER PASSTHROUGH CHARGES. In the event that the City of Sunnyvale’s water suppliers adopt a mid-year rate increase, those costs will be passed on to customers by the following formula: total expected cost increase for wholesale water purchases through the fiscal year end divided by the total budgeted expenditures for the purchase of wholesale water for the remainder of the fiscal year. The percentage increase determined by this calculation will be applied to utility bills as a surcharge for each unit of water used for the balance of the fiscal year (ending June 30, 2025).

SECTION 4. WASTEWATER OUTSIDE CITY LIMITS. The charges for all wastewater service for property located outside the City limits shall be the same as the charges set forth in Section 1 plus a one percent administrative charge for placing the charges on the tax roll.

SECTION 5. UNPAID WASTEWATER SERVICE CHARGES. If the wastewater service charges for property located outside the City limits are unpaid and become delinquent on the dates specified in Sections 2617 and 2618 of the Revenue and Taxation Code, or as amended, delinquency penalties shall apply at the same rate and manner and be collected at the same time as are delinquency penalties on general taxes for the City of Sunnyvale.

SECTION 6. EFFECTIVE DATES. This resolution shall be effective upon adoption and all rates will become effective on July 1, 2024.

SECTION 7. ENVIRONMENTAL FINDINGS. The City Council finds that adoption of this resolution is exempt from the requirements of the California Environmental Quality Act pursuant to Public Resources Code Section 21080(b)(8) and further advises that the modifications of the rates contained herein are for the purposes of (1) meeting operating expenses, including employee wage rates and fringe benefits; (2) purchasing or leasing supplies, equipment or materials; (3) meeting financial reserve needs and requirements; (4) obtaining funds for capital projects necessary to maintain current service levels; and (5) obtaining funds necessary to maintain intra-city transfers.

Attachment 11

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T-FIN-160145/ 74362 3
Council Agenda: 6/25/2024
Adopted by the City Council at a regular meeting held on June 25, 2024, by the following vote:

AYES:

NOES:

ABSTAIN:

ABSENT:

RECUSAL
:

ATTEST: APPROVED:
____________________________________ ___________________________________

DAVID CARNAHAN
City Clerk

LARRY KLEIN
Mayor
(SEAL)

APPROVED AS TO FORM
____________________________________
REBECCA L. MOON
City Attorney
Attachment 11

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Meter Size
Monthly Bi-monthly Monthly Bi-monthly Monthly Bi-monthly 5/8" x 3/4" $16.87 $33.74 $23.13 $46.26
3/4" $23.56 $47.12 $32.92 $65.84
1" $36.93 $73.86 $52.51 $105.02
1-1/2" $70.34 $140.68 $101.48 $202.96
2" $110.44 $220.88 $160.25 $320.50
3" $316.96 $633.92 $316.96 $633.92
4" $493.27 $986.54 $493.27 $986.54
6" $983.01 $1,966.02 $983.01 $1,966.02
8" $1,570.70 $3,141.40 $1,570.70 $3,141.40
10" $4,117.35 $8,234.70 $4,117.35 $8,234.70
Meter Size
Monthly Bi-monthly Monthly Bi-monthly Monthly Bi-monthly 5/8" x 3/4" $38.95 $77.90
3/4" $56.68 $113.36
1" $92.12 $184.24 $79.06 $158.12 $6.28 $12.56
1-1/2" $180.73 $361.46 $158.13 $316.26 $9.08 $18.16
2" $287.07 $574.14 $253.01 $506.02 $12.41 $24.82
3" $570.62 $1,141.24 $506.01 $1,012.02 $22.97 $45.94
4" $889.62 $1,779.24 $790.64 $1,581.28 $42.44 $84.88
6" $1,775.73 $3,551.46 $1,581.29 $3,162.58 $92.49 $184.98 8" $2,839.04 $5,678.08 $2,530.06 $5,060.12 $159.22 $318.44 10" $6,641.40 $13,282.80 $248.21 $496.42

UTILITY FEE SCHEDULE
SECTION 1.01 - WATER SERVICE FEES
Service Charges: The service charges for each customer class who are billed monthly and bi-monthly shall be based on meter size. In mobile home developments where dwelling units are served by individual meters, and not by a master meter, the single family residential water service rate shall apply. Please see Section 9.08 for Delinquency Processing Fees and Turning On and Restoring Water Service Fees.

Mobile Home ParkSingle Family Multi Family/Commercial
Fire LineLandscape Recycled Water

EXHIBIT A
Attachment 11

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Tier 1 Tier 2 Tier 1 Tier 2
0-5 6 + $5.29 $6.17
0-10 11 + $5.29 $6.17
Rate/CCF
$5.73
$5.73
$5.73
$5.73
$5.16
$5.16
$5.11
Monthly Bi-monthly
$67.95 $135.90
$47.03 $94.06
SECTION 1.02 - WATER WITHIN CITY LIMITS
Water sold to consumers within the corporate limits of the City of Sunnyvale shall be sold at the rates specified. All users shall pay a water charge for each one-hundred cubic feet (equal to 748 gallons), or part thereof, of water as follows. In residential developments where two (2) or more dwelling units are served by a common meter, the upper limit (in cubic feet) of each rate block shall be multiplied by the dwelling units served by the common meter in calculating the rates to be applied to water usage monitored by the common meter. In such case, the lower limit of each rate block shall be one (1) cubic foot over the upper limit of the next lower rate block. *Water lost due to leaks will be charged at this reduced rate upon approved application for leak adjustment, including proof of repair.

Limit one adjustment for one billing cycle per year.

SECTION 1.03 - WATER OUTSIDE CITY LIMITS
The charges for all water, except reclaimed water, delivered through water meters to consumers outside the corporate limits of the City shall be equal to the charges set forth in Sections 1.01 and 1.02.

SECTION 1.04 - TAMPERING WITH EQUIPMENT PROHIBITED
No person or persons shall, without a written permit from the city, open or in any way tamper with or make any addition or alteration whatever to any street main, service connection, meter, stopcock, valve or aircock connected with the water mains. A charge for associated costs of labor, materials for repair or replacement, as the case may be, plus a 15% administrative charge may be included with the water service bill and collected under the same rules and regulations.

SECTION 1.05 - RESIDENTIAL WASTEWATER FEES
The monthly rate for wastewater service for residential users shall be the following charge for each dwelling unit.

SECTION 1.06 COMMERCIAL WASTEWATER FEES
Monthly
Bi-Monthly
Multi- Family Residential
Commercial
All Other Customer Classes
Single Family Residential/Mobile Home Tiered Rate Thresholds (CCF) Volume Rates by Tier Customer Class
Single Family
Landscape
Institutional
Recycled Water Landscape
Recycled Water Institutional
Leak Adjustment*
$6.54
$7.23
$12.48
Standard Strength
Low Strength
High Strength
All other residential
Per 100 Cubic FeetCustomer Class
The monthly rate for wastewater service for each commercial user shall be the following charge for each one hundred (100) cubic feet or fraction thereof of sanitary sewage and waste discharge from the premises.

Attachment 11

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Monthly Bi-monthly Monthly Bi-monthly
$40.00 $80.00 $29.75 $59.50
$40.00 $80.00 $29.75 $59.50
$46.43 $92.86 $36.18 $72.36
$54.56 $109.12 $44.31 $88.62
Single FamilyCart Size
Minimum Charge per Unit
Small (27-gallon) Cart
Medium (43-gallon) Cart
Large (64-gallon) Cart
$ 6.00 (all customer classes)
$ 20.00 (all customer classes)
Extra Garbage Tag
Cart Exchange Fee
Mobile Home
SECTION 1.09 COLLECTION AND DISPOSAL WITHIN THE CITY LIMITS Single Family Residential Food Cycle Split Cart Service Rates Monthly rate for each living unit for one day a week curbside collection service. Single-family rates apply to one to three units. Single- family property with an accessory dwelling unit (ADU) must subscribe to a minimum service level of one medium cart. Duplex or Triplex properties must maintain separate cart service for each unit even if the unit is vacant. FoodCycle split carts have two compartments; one for garbage and the other for food scraps. Rates are based on garbage capacity only. One no-charge cart exchange per calendar year. Single-family rear yard collection service available for qualifying disabled customers only. Limit of one cart for each living unit provided by franchise holder. Single-family rates include recycling, food scraps and yard waste services. Additional FoodCycle cart monthly rates: $19.58 for 27-gallon, $26.01 for 43-gallon, and $34.14 for 64-gallon. Only available upon approval by Solid Waste Manager. Must have 64-gallon cart service for first cart.

SECTION 1.08 - WASTEWATER OUTSIDE THE CITY LIMITS
The charges for all wastewater services provided to consumers outside the corporate limits of the City shall be equal to the charges set forth in Sections 1.05, 1.06 and 1.07.
* Minimum charge per 100 cubic feet for charges calculated in Section 1.07 is equivalent to the Standard Strength rate in Section 1.06 $6,785.69
$2,445.43
$3,220.79
$9,686.50
Wastewater Characteristics
Per 1,000,000 gallons of sewage discharged
Per 1,000 pounds of suspended solids discharged
Per 1,000 pounds of total organic carbon
discharged
Per 1,000 pounds of ammonia nitrogen
discharged
The monthly rate for wastewater service for all significant industrial users for each one hundred (100) cubic feet or fraction thereof, of sanitary sewage and waste discharge from the premises shall be the annual total flow in hundred cubic feet divided into the sum of the following:

SECTION 1.07 - SIGNIFICANT INDUSTRIAL USER SEWER CHARGES* Attachment 11

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Monthly Bi-monthly Monthly Bi-monthly
$57.54 $115.08 $76.63 $153.26
$57.54 $115.08 $76.63 $153.26
$69.99 $139.98 $89.08 $178.16
$47.38 $94.76 $66.48 $132.96
$47.38 $94.76 $66.48 $132.96
$55.52 $111.04 $74.60 $149.20
First Cart Add'l Cart First Cart Add'l Cart First Cart Add'l Cart $44.14
$44.14 $23.72 $74.90 $40.02 $105.64 $56.31
$56.59 $36.17 $99.78 $64.90 $142.97 $93.64
$69.04 $48.62 $124.65 $89.79 $180.28 $130.97
First Cart Add'l Cart First Cart Add'l Cart
Minimum Charge per Unit
$136.39 $72.60 $167.15 $88.90
$186.16 $122.37 $229.34 $151.10
$235.92 $172.14 $291.55 $213.31
First Cart Add'l Cart
$40.00
$40.00 $19.58
$46.43 $26.01
$54.56 $34.14
Minimum Charge per Unit
35-gallon cart
65-gallon cart
95-gallon cart
Cart Size
Commercial Cart Service Rates
Monthly rate for collection services. Carts provided by franchise holder subject to cart deposit. Two cart limit unless approved by Sunnyvale Environmental Services Department.

Cart Size 3x/week2x/week1x/week
Cart Exchange Fee $ 20.00 (all pickup schedules)
Commercial FoodCycle Split Cart Service Rates
FoodCycle split cart rates become effective with implementation of a commercial food scraps collection program. Split carts have two compartments; one side for garbage/refuse and the other side for food scraps. Monthly rate for collection services. Carts provided by franchise holder. Two cart limit unless approved by Sunnyvale Environmental Services Department.

Commercial Cart Deposit $ 50.00 (all pickup schedules)
Cart Size
Minimum Charge per Unit
Small (27-gallon) Cart
Medium (43-gallon) Cart
Large (64-gallon) Cart
1x/week
35-gallon cart
65-gallon cart
95-gallon cart
Commercial Cart Deposit $ 50.00 (all pickup schedules)
Cart Exchange Fee $ 20.00 (all pickup schedules)
4x/week 5x/week
65-gallon garbage cart
95-gallon garbage cart
Minimum Charge per Unit (Food Cycle Cart)
43-gallon garbage capacity Food Cycle cart
64-gallon garbage capacity Food Cycle cart
Multi Family Residential Garbage Cart and Food Cycle Split Cart Service Rates Monthly rate for each living unit for one day a week curbside collection service. Multi-family rates applies to properties with 4 units or more. Food Cycle split carts have two compartments; one for garbage and the other for food scraps. Rates are based on garbage capacity only. One no-charge cart exchange per calendar year. Limit of one refuse/FoodCycle cart for each living unit provided by franchise holder. Fees include multi-family recycling and yard waste service. Multi-family dwellings with cart service must pay the minimum charge for each dwelling unit, even if a unit is vacant.

Cart Size Curbside
Minimum Charge per Unit (Garbage Cart)
Rear Yard
Attachment 11

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First Cart Add'l Cart First Cart Add'l Cart First Cart Add'l Cart $33.10 $17.79 $56.17 $30.01 $79.23 $42.23
First Cart Add'l Cart First Cart Add'l Cart
$102.29 $54.45 $125.35 $66.67
1 Cubic Yard $200.13 $400.25 $600.39 $800.52 $1,000.65 $1,200.77 $218.33 2 Cubic Yard $350.54 $701.10 $1,051.64 $1,402.18 $1,752.71 $2,103.26 $249.70 3 Cubic Yard $500.97 $1,001.92 $1,502.88 $2,003.83 $2,504.80 $3,005.76 $281.08 4 Cubic Yard $651.37 $1,302.75 $1,954.13 $2,605.50 $3,256.87 $3,908.25 $312.46 6 Cubic Yard $948.65 $1,897.30 $2,845.96 $3,794.62 $4,743.26 $5,691.92 $375.21 8 Cubic Yard N/A N/A N/A N/A N/A N/A $504.78
$101.58
15 Cubic Yard $3,040.45 $6,080.91 $9,121.37 $12,161.82 $15,202.28 N/A $701.65 20 Cubic Yard $3,736.36 $7,472.70 $11,209.05 $14,945.40 $18,681.76 N/A $862.24 30 Cubic Yard $5,128.15 $10,256.28 $15,384.42 $20,512.56 $25,640.71 N/A $1,183.43 40 Cubic Yard $6,611.51 $13,223.03 $19,834.53 $26,446.04 $33,057.54 N/A $1,525.75 Lock Service
Fees $7.39 $14.81 $22.20 $29.60 $36.99 $44.41 N/A
$111.30
Bin Size
1 Cubic Yard
2 Cubic Yard
3 Cubic Yard
4 Cubic Yard
6 Cubic Yard
8 Cubic Yard
15 Cubic Yard
20 Cubic Yard
30 Cubic Yard
40 Cubic Yard
$61.81
$67.95
$44.46
$56.73
Credit for 8 Cubic Yard Bin containing only clean asphalt and concrete with no rebar Monthly Rental
$15.60
$16.72
$17.48
Commercial/Multi-Family Bin Service Rates
Monthly rate for customer or franchise holder provided containers. One no charge bin cleaning/repaint per calendar year for franchise holder provided containers upon request. Lock service fees monthly in addition to collection charges. Bin services available for:
- General debris/refuse
- Source-separated clean wood (available for 8 CY to 40 CY sizes only, charged at 75% of rates below) - Clean green waste (charged at 75% of rates below)
Bin Size 1x/week 2x/week 3x/week 4x/week 5x/week 6x/week On-call $18.72
$20.62
$37.72
Lock Installation Fee (One-time charge per bin)
Commercial Cart Deposit $ 50.00 (all pickup schedules)
Cart Exchange Fee $ 20.00 (all pickup schedules)
Commercial and Multi-Family Food Scraps Cart Service Rates Monthly rate for collection services. Carts provided by franchise holder. Two cart limit. Weight limits apply and are based on the size of the container. Customers must meet market-based quantity and quality standards to qualify for service. 1x/week 2x/week 3x/weekCart Size
35-Gallon Cart
Cart Size
35-Gallon Cart
4x/week 5x/week
Attachment 11

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Bin Size 1x/week 2x/week 3x/week 4x/week 5x/week 6x/week On-call 1 Cubic Yard $150.10 $300.19 $450.29 $600.39 $750.49 $900.58 $163.75 2 Cubic Yard $262.91 $525.83 $788.73 $1,051.64 $1,314.53 $1,577.45 $187.28 3 Cubic Yard $375.73 $751.44 $1,127.16 $1,502.87 $1,878.60 $2,254.32 $210.81 Lock Service
Fees $7.39 $14.81 $22.20 $29.60 $36.99 $44.41 N/A
$111.30
Bin Size
1 Cubic Yard
2 Cubic Yard
3 Cubic Yard
Bin Size 1x/week 2x/week 3x/week 4x/week 5x/week 6x/week 1 Cubic Yard $20.35 $40.71 $61.05 $81.40 $101.75 $122.11 2 Cubic Yard $20.35 $40.71 $61.05 $81.40 $101.75 $122.11 3 Cubic Yard $32.56 $65.11 $97.69 $130.25 $162.80 $195.36 Compactor Size 1x/week 2x/week 3x/week 4x/week 5x/week 6x/week On-call

1.5 Cubic Yard $359.51 $719.00 $1,078.51 $1,438.03 $1,797.53 $2,157.03 $282.43 2 Cubic Yard $462.77 $925.54 $1,388.31 $1,851.08 $2,313.83 $2,776.61 $314.26

2.5 Cubic Yard $562.47 $1,124.97 $1,687.44 $2,249.93 $2,812.40 $3,374.87 $346.09 3 Cubic Yard $669.30 $1,338.59 $2,007.89 $2,677.18 $3,346.48 $4,015.78 $377.92 4 Cubic Yard $875.83 $1,751.65 $2,627.47 $3,503.29 $4,379.12 $5,254.94 $441.56 6 Cubic Yard $1,285.34 $2,570.65 $3,855.99 $5,141.30 $6,426.64 $7,711.96 $568.86 7 Cubic Yard $2,597.75 $5,195.50 $7,793.25 $10,391.00 $12,988.76 $15,586.50 $599.50 10 Cubic Yard $3,302.75 $6,605.48 $9,908.23 $13,210.96 $16,513.71 $19,816.45 $762.20 15 Cubic Yard $4,477.73 $8,955.46 $13,433.18 $17,910.91 $22,388.64 $26,866.36 $1,033.36 16 Cubic Yard $4,712.73 $9,425.46 $14,138.17 $18,850.89 $23,563.62 $28,276.35 $1,087.59 18 Cubic Yard N/A N/A N/A N/A N/A N/A $1,196.06
20 Cubic Yard $5,652.71 $11,305.42 $16,958.15 $22,610.85 $28,263.56 $33,916.27 $1,304.52 25 Cubic Yard $6,827.70 $13,655.40 $20,483.10 $27,310.80 $34,138.50 $40,966.18 $1,575.69 27 Cubic Yard $7,297.69 $14,595.39 $21,893.08 $29,190.77 $36,488.46 $43,786.16 $1,684.16 28 Cubic Yard $7,532.69 $15,065.38 $22,598.07 $30,130.77 $37,663.45 $45,196.14 $1,738.38 29 Cubic Yard $7,767.69 $15,535.37 $23,303.06 $31,070.75 $38,838.44 $46,606.12 $1,792.63 30 Cubic Yard $8,002.69 $16,005.37 $24,008.06 $32,010.73 $40,013.42 $48,016.10 $1,846.85 31 Cubic Yard $8,237.68 $16,475.36 $24,713.04 $32,950.73 $41,188.41 $49,426.08 $1,901.09 32 Cubic Yard $8,472.68 $16,945.35 $25,418.04 $33,890.71 $42,363.39 $50,836.06 $1,955.31 34 Cubic Yard $8,942.67 $17,885.35 $26,828.02 $35,770.69 $44,713.36 $53,656.03 $2,063.78 35 Cubic Yard $9,177.67 $18,355.33 $27,533.00 $36,710.68 $45,888.35 $55,066.01 $2,118.02 36 Cubic Yard $9,412.67 $18,825.33 $28,238.00 $37,650.66 $47,063.33 $56,475.99 $2,172.26 38 Cubic Yard $9,882.66 $19,765.32 $29,647.98 $39,530.64 $49,413.30 $59,295.96 $2,280.72 40 Cubic Yard $10,352.65 $20,705.31 $31,057.96 $41,410.62 $51,763.26 $62,115.93 $2,389.19 42 Cubic Yard $10,822.65 $21,645.29 $32,467.95 $43,290.59 $54,113.25 $64,935.89 $2,497.65 45 Cubic Yard $11,527.64 $23,055.28 $34,582.91 $46,110.56 $57,638.20 $69,165.84 $2,660.34 $15.60
$16.72
$17.48
Push Out Service Fees
Monthly rate for collection services requiring container push out of distances greater than 10 feet. Push out path must be smooth and level (slope ≤ 2%).

Commercial Food Scraps Bin Service Rates
Monthly rate for customer or franchise holder provided containers. One no charge bin cleaning/repaint per calendar year for company provided containers upon request. Lock service fees monthly in addition to collection charges.

Monthly Rental
Lock Installation Fee (One-time charge per bin)
Compacted Garbage Service Fees
Monthly rates for collection services. Rates for unlisted sizes shall be calculated based on the cost of providing service.

Attachment 11

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$56.73
$61.81
$67.95
3 Cubic Yard Bin Rental
6 Cubic Yard Bin Rental
15 Cubic Yard Bin Rental
20 Cubic Yard Bin Rental
30 Cubic Yard Bin Rental
40 Cubic Yard Bin Rental
Customers must meet market-based quantity and quality standards to qualify for service.

Monthly Rental
$17.48
$20.62
$44.46
Maintenance of Containers Supplied by Franchise Holder
Standard containers supplied by the franchise holder may require cleaning and/or painting at customer request, as ordered by the health department, or due to damage. If cleaning and/or painting is beyond the one no charge bin cleaning/repaint per calendar year, fee will be based on the actual cost of cleaning and/or painting provided.

Commercial Corrugated Cardboard Collection Monthly Fee for Service Per Quarter Hour
$145.96Truck and Driver
Return Trip Fee Per Container
For truck and driver to return to location to provide service due to blocked access, overloaded bin, contamination, etc.

Truck and Driver
Each additional personnel unit
Special On-Call Service
Service available to any customer utilizing containers supplied by the user or franchise holder and applies to service in addition to regularly scheduled pick ups. Labor rates are per quarter hour on the job site.

Fee per cubic yard or fraction thereof
Per Quarter Hour
$145.96
$90.72
$36.02
Attachment 11

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