WeHOPE
Street Outreach and Essential Homeless
Services Contract Agreement
Amanda Sztoltz, Homeless Services Manager
City Council Meeting, August 13, 2024
2City of Sunnyvale – Street Based Outreach Services – August 2024 • Street Outreach and Dignity on Wheels Mobile Hygiene Services • Contract between
City of Sunnyvale and WeHOPE
• Term: September 1, 2024 – August 31, 2025
• Amount: $909,780
Request to renew contract for up to 4 additional one-year periods, pending funding and performance
Proposed Agreement Overview
3City of Sunnyvale – Street Based Outreach Services – August 2024 History of Street Based Outreach Services
Jan May May Sep Feb Mar
2022
1st Agreement:
HomeFirst Case
Management
Services and
Shelter Beds
6-month
extension
Approved by
Council
6-month
extension
Approved by
Council
1-year pilot
program
Funding approved
for Homeless
Services
RFP Released
Street Outreach and
Essential Homeless
Services
4-month
extension
Approved by City
Manager
2023
2024
4City of Sunnyvale – Street Based Outreach Services – August 2024 2023 Santa Clara County PIT Count Data, SCC VI-SPDAT data, July 2023-May 2024 471 Unhoused Individuals
Sunnyvale Data on Homelessness
Unsheltered
individuals,
320, 68%
Sheltered
individuals,
151, 32%
By Household Type
Single
Adults,
345,
76%
Families
with
Children,
76, 17%
Youth,
31, 7%
Proposed Services
6City of Sunnyvale – Street Based Outreach Services – August 2024 STAFFING:
4 FTE Street Outreach staff & Case Managers
0.5 FTE Housing Navigator
STREET OUTREACH PROGRAM MODEL:
Street Outreach services - seven days a week
COST:
$651,457 (includes $220,000 for hotel program)
Street Outreach + Temporary Hotel Program Proposal
7City of Sunnyvale – Street Based Outreach Services – August 2024 5 Rooms at Extended Stay Hotel
Temporary Hotel Program
3 rooms for base bid
•2 additional rooms part of optional services
Short term stays up to 30 days
Must be working on goals & meeting regularly w/staff
Comply with program policies
Cost: $220,000
8City of Sunnyvale – Street Based Outreach Services – August 2024 Provide laundry,
showers,
restrooms,
onsite case
management
2 locations,
2x/week,
for 4-hour
sessions
Hygiene
supplies,
clothing,
towels, laundry
pods provided
Cost: $258,323
Optional Service: Mobile Hygiene Program
9City of Sunnyvale – Street Based Outreach Services – August 2024 Service Objectives
Program Number of Activities
& Measures
Example Service Objectives
Street Outreach &
Case Management
6 Activities
6 Measures
At least 3,000 outreach
encounters (duplicated and
unduplicated) will occur
annually
Temporary Hotel
Program
3 Activities
4 Measures
100% of hotel stay participants
will have completed a housing
plan during their program stay.
Mobile Hygiene
Program
2 Activities
4 Measures
A minimum of 25 unduplicated
participants will be served at
each location per month.
10City of Sunnyvale – Street Based Outreach Services – August 2024 Cost of Services
Service Cost
(Includes Indirect Costs)
Street Outreach (including 5 hotel rooms) $651,457
DoW Mobile Hygiene Program $258,323
Total $909,780
11City of Sunnyvale – Street Based Outreach Services – August 2024 BUDGET MODIFICATION No. 5 CURRENT INCREASE
(DECREASE)
REVISED
GENERAL FUND
Reserves
Budget Stabilization Fund
Service Level Set-Aside
$89,889,830
$3,390,000
($651,457)
($258,323)
$89,238,373
$3,131,677
Use
Street Outreach and Essential
Homeless Services
- $909,780 $909,780
Budget Modification - 1st Year
12City of Sunnyvale – Street Based Outreach Services – August 2024 • Alternative 1: Award the following contract to WeHOPE and Authorize the City Manager to take several actions:
a. Award a (1) one-year contract for Street Outreach and Dignity on Wheels mobile hygiene services in substantially the same form as Attachment 1 to the report, to WeHOPE in a not-to-exceed amount of $909,780 for base bid; b. Authorize the City Manager to execute the contract when all necessary conditions have been met;
c. Authorize the City Manager to increase the contract to the available budget; d. Authorize the City Manager to renew the contract for up to (4) additional one- year periods based upon available funding, need, pricing, and service; e. Authorize the City Manager to modify each contract’s compensation schedule subject to negotiated pricing; and
f. Approve Budget Modification No. 5 in the amount of $909,780 Staff Recommendation
Questions?
Thank you!