Sunnyvale City Council
February 3, 2026

CRM Ad Hoc Naming Committee Report Out
Kathleen Boutté Foster, CIO
February 3rd, 2026
2City of Sunnyvale – CRM Naming Ad Hoc Committee – February 2026 • Committee Members:
 Larry Klein
 Richard Mehlinger
 Murali Srinivasan
• Objectives: Select and Recommend a Name for the CRM and chatbot  Select and Recommend a CRM name
 Select and Recommend a Chatbot name
CRM Naming Ad Hoc Subcommittee
3City of Sunnyvale – CRM Naming Ad Hoc Committee – February 2026 Professional & Government
Potential Sunnyvale CRM Names
• Sunnyvale 311
• Sunnyvale Service Center
• Sunnyvale Connect
• Sunnyvale Resident Portal
• Sunnyvale Service Hub
• Sunnyvale Customer Service Center
• MySunnyvale Services
• Sunnyvale Connect
• Sunnyvale Service Hub
• My Sunnyvale
• Sunnyvale 311
• Sunnyvale Works
• Sunnyvale Fix-It
• Sunnyvale Help Hub
• Sunnyvale Works
• Sunnyvale Service Desk
• Sunnyvale Cares
• Sunnyvale Service Cloud
• SV Connect
• Sunnyvale Digital Services
• Sunnyvale Online OneStop
Innovation & Tech Branding
Friendly & Public-Facing AI Top Picks (Balanced + Brandable) 4City of Sunnyvale – CRM Naming Ad Hoc Committee – February 2026 • Top Picks:
 Ask Sunny – Friendly + on-brand
 SunnyBot – Very approachable
 SunnyVA (Virtual Assistant) – Clean and Modern
 Lumi – Unique, light-themed
 Sunnyvale AI Assistant – Professional + clear purpose Potential Sunnyvale Chatbot Names
5City of Sunnyvale – CRM Naming Ad Hoc Committee – February 2026 CRM Chatbot
Recommended Names
MySunnyvale Sunny