1 1/ 28/ 2025
January 28, 2025
Carrie Matson
Deputy Finance Director
Information Technology
Strategic Plan ( ITSP)
FY 2024- 25 to FY 2029- 30
Purpose of the ITSP
ITSP development process
City’s vision for technology
Strategic goals and initiative highlights
Roadmap overview
Reimagined IT operations
Next steps
2 Information Technology Strategic Plan ( ITSP)
Overview
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Purpose of an ITSP
3 Provide a roadmap for modernization and future- focusedinitiativesProvide Align technology investments with City Council’ s Goals andPrioritiesAlign Adapt to evolvingexpectationsAdapt
Foster innovation and effective use ofdataFoster
ITSP Development Process
Independent
Consultant Review
External assessment of current
technology environment
4 Employee
Surveys
Internal perspectives of technology
needs and opportunities
Business Process
Workshops
Identify operational improvement
opportunities
Visioning
Discussions
Identify and define tong- term strategies
and priorities
Information Technology Strategic Plan ( ITSP)
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IT VISION STATEMENT
Leverage transformative technology
to enhance the quality of life for all residents,
fostering a connected, inclusive, and sustainable
community and workplace.
TO boldy embrace innovation, fostering a nimble culture with the courage to explore new ideas and solutions.
TO deliver modern, efficient, and customer- centric services through technology that prioritizes integration between City systems.
TO promote data accessibility for effective and collaborative decision- making.
WE STRIVE:
Strategic Goals
6 1. Innovative and Adaptable Technology Investments
2. User Experience and Customer Service
3. Data Accessibility for Decision Making
4. Business Process Improvement
5. IT Governance, Cybersecurity, and Continuity
Information Technology Strategic Plan ( ITSP)
15 4
4 of
Initiatives
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Create a robust and flexible IT
infrastructure
Focus on system integration and
reducing isolated solutions
Enhance service reliability and
efficiency
Strategic Goals
7 Overview
Enterprise Resource Planning
ERP) System Scoping and
Implementation
Database consolidation
Legacy system upgrades
Smart City Technologies
Initiative Highlights
Information Technology Strategic Plan ( ITSP)
1. Innovative and Adaptable Technology Investments 15
of
Initiatives
Enhance interactions for internal
and external users
Improve accessibility, functionality,
and satisfaction
Empower staff through training and
modern tools
Strategic Goals
8 Overview
Enhance mobile workforce
Comprehensive staff training
program
Website redesign
Library Public Computer
Infrastructure Replacement
Initiative Highlights
Information Technology Strategic Plan ( ITSP)
of
Initiatives
2. User Experience and Customer Service 4
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Establish a strong foundation for
data management
Improve data accessibility and
analytics
Drive transparency and
organizational collaboration
Strategic Goals
9 Overview
Data management plan
Enterprise content management
Performance measure redesign
Centralized data analytics function
Initiative Highlights
Information Technology Strategic Plan ( ITSP)
of
Initiatives
3. Data Accessibility for Decision Making 4
Optimize workflows and streamline
operations
Enhance efficiency through process
documentation and automation
Empower staff with training and
modern tools
Strategic Goals
10 Overview
EnerGov Enterprise Permitting &
Licensing ( EPL) 2.0
Comprehensive inventory of
citywide software and systems
Project management training and
documentation best practices
Business process improvement
and automation
Initiative Highlights
Information Technology Strategic Plan ( ITSP)
of
Initiatives
4. Business Process Improvement 6
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Strengthen IT governance
frameworks
Proactive cybersecurity
enhancements
Enhance business continuity and
disaster recovery resources
Strategic Goals
11 Overview
Redesign IT Governance
Committees
Change management plan
Refresh business continuity and
disaster recovery plans
Initiative Highlights
Information Technology Strategic Plan ( ITSP)
of
Initiatives
5. IT Governance, Cybersecurity, and Continuity 5
12 Information Technology Strategic Plan ( ITSP)
Initiative Roadmap
Phased
implementations
Initiative Sequence
Interdependent
projects
Staff capacity
Financial
sustainability
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Reimagined IT Operations
13 Information Technology Strategic Plan ( ITSP)
Next Steps
14 Highlight ITSP- related budget items
during budget study sessions and the public hearing.
Incorporate ITSP Year 1 and Year 2 investments
into the FY 2025– 27 budget process.
Leverage $ 5 million in set- aside funds
for one- time expenditures identified in the ITSP.
Strategically plan for Years 3– 5
to ensure alignment with organizational priorities and
efficient resource utilization.
Information Technology Strategic Plan ( ITSP)
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1. Receive report and approve the Information Technology Strategic Plan ( ITSP) for FY 2024- 25 to FY 2029- 30.
2. Find that this action is not a project as defined under the California Environmental Quality Act.
Recommendations
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Dissolution of the Arts
and Culture Roundtable
January 28, 2025
City of Thousand Oaks Boards, Committees, and Commissions Civic Arts Plaza Board of Governors
Thousand Oaks Arts Commission
Cultural Affairs Commission
Arts and Culture Roundtable
Nonprofit support organizations
Alliance For the Arts
Thousand Oaks Civic Arts Plaza Foundation
TOArts
Representation and Support Organizations
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Up to 15 members
Artists
Arts Educators
Representatives of Arts Organizations
Advisory Body to City Council
No authority over staff, budget, or theatre events
Intended as a convener
Meetings on alternate months
Expected to create an annual workplan and report
Arts and Culture Roundtable
3 Adopted December 2023 – General Plan
Based on significant community involvement
Focus Groups
Stakeholder Meetings
Individual Conversations
Provides guidelines for future advancements
Identifies aspirational goals for growth
AC- 3 – formalize a policy and program for public art
Arts and Culture Element
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Adopted November 2024
Process for locating art on public property
Solicitation
Review
Selection
Implementation and Maintenance
Funding
Public involvement in review panels
Art in Public Places Policy
5 Unified Cultural Affairs, Library Services, and Community Services Theatre events
Pop- Up Arts and Music Festival
Special Events ( i.e. City’s 60thAnniversary)
Entertainment and Cultural Programs at Libraries
Cultural and Community Services Department
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Downtown project centered around arts and entertainment Creative spaces for arts and culture
Opportunities for Public Art inclusion
Intersection of arts and business
Arts- centric Downtown
7 TOArts
Arts Council of the Conejo Valley
ACCV)
Art Trek
New West Symphony
Pacific Festival Ballet
5-Star Theatricals
Young Artists Ensemble
Rich and Vibrant Arts and Culture Community
Westlake Village Art Guild
Thousand Oaks Art Association
Conejo Players Theatre
Kingsmen Shakespeare
Conejo Valley Art Museum
Conejo Valley Historical Society
Stagecoach Inn Museum)
Chumash Museum
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1/ 28/ 2025
1. Adopt resolution rescinding Resolution No. 2019- 017 and approving dissolution of the Arts and Culture Roundtable, effective immediately.
2. Find that this action does not constitute a project, as defined by the California Environmental Quality Act.
Recommendations
Thank you!
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