TO:Andrew P. Powers, City Manager
FROM:Jonathan Serret, Cultural and Community Services Director DATE:April 14, 2026
SUBJECT: Thousand Oaks Civic Arts Plaza Parking Services RECOMMENDATION:
1. Award professional services agreement to ABM Industries Group LLC, (Sugarland, TX) in a not-to-exceed amount of $802,832 for parking services for the Thousand Oaks Civic Arts Plaza (TOCAP) parking facilities with an initial term running from May 1, 2026, through April 30, 2029, with the option to extend for two additional one-year terms.
2. Approve budget appropriation in the amount of $25,000 for FY 2025-26 from A/C #681-000-341-9900 (Theatres Fund – Net Position) as follows: $20,500 to A/C #681-7710-682-5683 (Contract Services – Theatre Parking Kavli) and $4,500 to A/C #681-7810-682-5683 (Contract Services – Theatre Parking-Scherr); and budget appropriation in the amount of $70,100 for FY 2026-27 from A/C #681- 0000-341-9900 (Theatres Fund – Net Position) as follows: $57,400 to A/C #681- 7710-682-5683 (Contract Services – Theatre Parking Kavli) and $12,700 A/C #681-7810-682-5683 (Contract Services – Theatre Parking-Scherr).
3. Authorize expenditure in FY 2025-26 in the amount of $24,000 from A/C #681- 7710-682-5683 (Contract Services – Theatre Parking Kavli) and $9,000 from A/C #681-7810-682-5683 (Contract Services – Theatre Parking-Scherr); and expenditure in FY 2026-27 in the amount of $127,400 from A/C #681-7710-682- 5683 (Contract Services – Theatre Parking Kavli) and $30,700 from A/C #681- 7810-682-5683 (Contract Services – Theatre Parking-Scherr).
4. Authorize Cultural and Community Services Director to terminate existing Contract No. 13971-2025, effective April 30, 2026.
5. Find that this action does not constitute a project as defined by the California Environmental Quality Act.
LEVINE ACT ITEM: Yes
TOCAP Parking Services
April 14, 2026
FINANCIAL IMPACT:
$25,000 Increase to Adopted FY 2025-26 Theatres Fund Budget and $71,100 Increase to Adopted FY 2026-27 Theatres Fund Budget. Additional funding will be requested for the remainder of the term during the biennial budget process.
BACKGROUND:
The Civic Arts Plaza’s Bank of America Performing Arts Center (BAPAC) is one of the largest performing arts facilities located between Los Angeles and San Francisco. Since opening in October 1994, the 1,800-seat Fred Kavli Theatre and 394-seat Janet and Ray Scherr Forum have hosted over 10,600 performances, which have been attended by more than seven million guests. Performances include Resident Company presentations, touring Broadway musicals, popular headline entertainers, family and children’s programming, professional dance companies, music concerts, comedy, internationally renowned speakers, and a wide variety of community programs and recitals.
Since 1994, the City has contracted with various companies to provide parking services for the TOCAP. Currently, the City contracts with ABM Industry Groups, LLC, for these services. Their responsibilities include managing daily parking structure operations, directing ingress and egress traffic during events, and collecting parking fees for BAPAC performances held on evenings and weekends.
City Council-adopted User Fees include a parking fee of $16 per vehicle for BAPAC performances and select events taking place in the Carpenter Park.
Parking fees are not charged during regular City Hall business hours when the parking structure is open to the general public, nor are fees charged to individuals attending public meetings such as City Council or Planning Commission.
DISCUSSION/ANALYSIS:
In accordance with Government Code section 3-10.401, staff solicited a formal Request for Proposals/Qualifications (RFP/Q) for the Operation of Parking Services on January 23, 2026. Unlike the low bid requirements of the Public Contract Code, contracts for professional, management, general, or special services should only be awarded to firms or persons who have demonstrated an adequate level of experience, competence, training, credentials, resources, staffing, and other professional qualifications necessary for more than a satisfactory performance of the services solicited.
The Cultural and Community Services Department issued the RFP/Q seeking proposals from qualified vendors to provide parking services for the TOCAP parking structure (700 parking spaces) and City Hall front parking lot (30 parking spaces) for the purposes of:
TOCAP Parking Services
April 14, 2026
Managing parking operations
Providing high-quality customer service and assistance to BAPAC guests Collecting City-approved parking fees
Providing required reports to reconcile payments
Managing available parking inventory
Providing traffic control during events
Cleaning the parking facilities of trash following events Notice of the RFP/Q was published and made available to all registered vendors on the City’s e-procurement portal, four of which attended a non-mandatory pre- proposal meeting. The following six vendors submitted proposals to the City for consideration:
AAA Parking, Atlanta, Georgia
ABM Industry Groups, LLC, Sugarland, Texas (Los Angeles office) ACE Parking III, LLC, San Diego, California
Imperial Parking (U.S.), LLC, New York, New York
OVG Parking, LLC, Denver, Colorado
Valet Parking Pros LLC, Westlake Village, California
The proposal Review Committee (Committee) consisted of the Cultural and Community Services Department’s Deputy Director, Front-of-House Supervisor, and Guest Services Manager, and the Finance Department’s Facilities Maintenance Supervisor. Following a thorough review of the proposals, the Committee invited the following three vendors to an interview in March 2026:
ABM Industry Groups, LLC, Sugarland, Texas (Los Angeles office) ACE Parking III, LLC, San Diego, California
OVG Parking, LLC, Denver, Colorado
The Committee evaluated the proposals based upon the vendors’:
Understanding of work required
Proposed approach in completing the work
Qualifications and number of years of comparable experience evidenced by references
Scale of similar, local operations to accommodate fluctuations in staffing Demonstrated ability to provide a superior level of customer service Reasonableness of financial proposal
Conformance with the terms of the RFP/Q
After a thorough review of the proposals, meetings with the final three vendors, and discussions with appropriate references, the Committee recommends approval of a new contract with ABM Industry Group, LLC. Based on their understanding of the unique mixed use of the TOCAP parking facilities, knowledge and experience of providing parking services, ability to adapt to changing schedules and parking conditions, and the quality of service provided during the TOCAP Parking Services
April 14, 2026
term of their agreement with the City thus far, ABM is recommended to perform the required duties, as outlined in the City’s RFP/Q. ABM’s financial estimate of monthly expenses are outlined in Exhibit B of the professional services agreement (Attachment #1). Staff also request authorization to formally terminate the City’s current agreement with ABM to coincide with execution of the new agreement.
LEVINE ACT (California Government Code § 84308):
This item is subject to the Levine Act. City Councilmembers who have received a campaign contribution of more than $500 (aggregated) within the preceding 12 months from a party or their agent/representative, or a financially-interested participant involved in this proceeding may do either of the following: (1) disclose the contribution on the record and recuse themselves from this proceeding; or if applicable (2) return the portion of the contribution that exceeds $500 within 30 days from the time the official knew or should have known about the contribution, and participate in the proceeding.
All parties and their agents/representatives must disclose on the record of this proceeding any aggregated contribution of more than $500 made to any Councilmember within the preceding 12 months. Councilmembers are prohibited from accepting, soliciting, or directing a campaign contribution of more than $500 (aggregated) from a party, their agent/representative, or a financially-interested participant during a proceeding and for 12 months following the date a final decision is made. In addition, a party, their agent/representative, or a financially- interested participant is prohibited from contributing more than $500 (aggregated) to a Councilmember during a proceeding and for 12 months following the date a final decision is made.
COUNCIL GOAL COMPLIANCE:
Meets the following City Council goal:
G. Continue City's commitment to community and cultural programs and services (such as Performing Arts/Theatres, Libraries, TOTV, Visual Arts, Youth and Senior Programs).
PREPARED BY: Marisa Hanke, Deputy Cultural and Community Services Director
Attachments:
Attachment #1 – Parking Services Agreement with ABM Industry Group, LLC
CAD:901-80/mh/h:/COMMON/Staff Report/2026-City Council/26_0414 Parking Services Staff Report.docx