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CMO:120-40\rr\H:\COMMON\City Council\Council Items\2026 Staff Reports\04282026 Goal Setting\FY 2026-27 Top Ten Priorities Attachment 1 Community Survey Report.pdf
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Table of Contents
iCity of Thousand Oaks True North Research, Inc. © 2026 . . . . . . . . . . . . . . . .
T ABLE OF C ONTENTS
Table of Contents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . i List of Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii List of Figures. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Purpose of Study . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Statistical Significance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Overview of Methodology. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Phase 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Phase 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Organization of Report. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Acknowledgements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Disclaimer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 About True North . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Key Findings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Quality of Life . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Overall Quality of Life. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Question 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Question 3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Ways to Improve Quality of Life . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Question 4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 City Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Overall Satisfaction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Question 5 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Specific Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Question 6 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Question 7 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Performance Needs & Priorities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Individualized Priority Analysis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Thousand Oaks Downtown Plan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Question 8 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Spending Priorities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Question 9 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Emergency Preparedness . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Question 10 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Question 11 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Question 12 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Staff & Governance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Local Governance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 3 Question 13 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Staff Contact . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Question 14 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Assessment of City Staff. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Question 15 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 City-Resident Communication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Overall Satisfaction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Question 16 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Information Sources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Question 17 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Background & Demographics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 Methodology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Questionnaire Development . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Programming, Pre-Test & Translation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Table of Contents
iiCity of Thousand Oaks True North Research, Inc. © 2026 . . . . . . . . . . . . . . . .
Sample, Recruiting & Data Collection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Margin of Error due to Sampling. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 Data Processing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 Rounding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 Questionnaire & Toplines. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 List of Tables
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L IST OF T ABLES
Table 1 Changes to Improve Thousand Oaks by Study Year . . . . . . . . . . . . . . . . . . . . . . . . 15 Table 2 Importance of Services by Study Year (Sho wing & Extremely & Very) . . . . . . . . . . . 19 Table 3 Satisfaction With Services by Study Year (Showing % Very & Somewhat) . . . . . . . . . 20 Table 4 Resident Service Needs & Priority Matrix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Table 5 Downtown Amenity Priorities by Ye ars in Thousand Oaks, Home Ownership Status & Overall Satisfaction (Showing % High & Medium Priority) . . . . . . . . . . . . . 25 Table 6 Downtown Amenity Priorities by Em ployment Status & Gender (Showing % High & Medium Priority) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Table 7 Downtown Amenity Priorities by Age (Showi ng % High & Medium Priority). . . . . . . 25 Table 8 Downtown Amenity Priorities by Ethnicity & Child in Hsld (Showing % High & Medium Priority) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Table 9 Spending Priorities by Years in Thousand Oaks, Home Ownership Status & Overall Satisfaction (Showing % High & Medium Priority) . . . . . . . . . . . . . . . . . . . . 28 Table 10 Spending Priorities by Employment Status & Gender (Showing % High & Medium Priority) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Table 11 Spending Priorities by Age (Showing % High & Medium Priority) . . . . . . . . . . . . . . 28 Table 12 Spending Priorities by Ethnicity & Child in Hsld (Showing % High & Medium Priority). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Table 13 Rating Aspects of City Governance by Study Year (Showing % Excellent & Good Among Respondents Who Provided Opinion) . . . . . . . . . . . . . . . . . . . . . . . . 34 Table 14 Rating Aspects of City Staff by Study Year (Showing % Very) . . . . . . . . . . . . . . . . . 36 Table 15 Top Sources for Thousand Oaks Info by Study Year. . . . . . . . . . . . . . . . . . . . . . . . 40 Table 16 Demographics of Sample by Study Year . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 List of Figures
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L IST OF F IGURES
Figure 1 Quality of Life by Study Year . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Figure 2 Quality of Life by Years in Thousand Oaks & Employment Status. . . . . . . . . . . . . . 11 Figure 3 Quality of Life by Age, Child in Hsld & Ho me Ownership Status. . . . . . . . . . . . . . . 11 Figure 4 Quality of Life by Ethnicity & Gender . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Figure 5 Quality of Life in Past Five Years by Study Year . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Figure 6 Quality of Life in Past Five Year s by Years in Thousand Oaks & Employment Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Figure 7 Quality of Life in Past Five Years by Age, Child in Hsld & Home Ownership Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Figure 8 Quality of Life in Past Five Years by Ethnicit y & Gender . . . . . . . . . . . . . . . . . . . . . 13 Figure 9 Changes to Improve Thousand Oaks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Figure 10 Overall Satisfaction by Study Year . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Figure 11 Overall Satisfaction by Years in Thousand Oaks & Employment Status. . . . . . . . . . 17 Figure 12 Overall Satisfaction by Age, Child in Hs ld & Home Ownership Status. . . . . . . . . . . 17 Figure 13 Overall Satisfaction by Ethnicity & Gender . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Figure 14 Importance of Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Figure 15 Satisfaction With Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Figure 16 Resident Service Needs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Figure 17 Downtown Amenity Priorities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Figure 18 Spending Priorities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Figure 19 Spending Priorities Among Those Who Are Dissatisfied With City or Who Feel That Quality of Life Has Worsened in Past Five Years . . . . . . . . . . . . . . . . . . . 27 Figure 20 Hsld Self-Sufficient in Natural Disaster . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Figure 21 Hsld Self-Sufficient in Natural Disaster by Years in Thousand Oaks & Employment Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Figure 22 Hsld Self-Sufficient in Natural Disaster by Age, Child in Hsld & Home Ownership Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Figure 23 Hsld Self-Sufficient in Natural Disaster by Ethnicity, Gender & Signed Up for County’s Emergency Alert System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Figure 24 Household Emergency Preparedness Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Figure 25 Currently Signed Up for VC Alert. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Figure 26 Currently Signed Up for VC Alert by Years in Thousand Oaks & Employment Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Figure 27 Currently Signed Up for VC Alert by Age, Child in Hsld & Home Ownership Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Figure 28 Currently Signed Up for VC Alert by Ethnicit y & Gender. . . . . . . . . . . . . . . . . . . . . 32 Figure 29 Rating Aspects of City Governance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Figure 30 Rating Aspects of City Governance Among Respondents Who Provided Opinion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Figure 31 Contact With City Staff in Past 12 Months by Study Year . . . . . . . . . . . . . . . . . . . . 35 Figure 32 Contact With City Staff in Past 12 Mont hs by Years in Thousand Oaks & Age. . . . . 35 Figure 33 Contact With City Staff in Past 12 Months by Ethnicity, Home Ownership Status & Overall Satisfaction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Figure 34 Rating Aspects of City Staff. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Figure 35 Satisfaction With Communication by Study Year . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Figure 36 Satisfaction With Communication by Years in Thousand Oaks & Employment Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Figure 37 Satisfaction With Communication by Age, Child in Hsld & Home Ownership Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Figure 38 Satisfaction With Communication by Ethnicity, Gender & Overall Satisfaction . . . . 38 Figure 39 Sources for Thousand Oaks Info . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Figure 40 Information Source Categories by Overa ll, Age & Home Ownership Status. . . . . . . 40 List of Figures
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Figure 41 Information Source Categories by Child Under 18 in Hsld, Ethnicity & Satisfaction With City Communication. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 Figure 42 Maximum Margin of Error . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 Introduction
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I NTRODUCTION
Nestled against the Santa Monica Mountains in beautiful Ventura County, the City of Thousand Oaks is often referred to as a model master pl anned community. Incorporated in 1964 and cur- rently home to an estimated 122,468 residents, 1 the City provides a full suite of services through 10 departments 2—City Attorney, City Clerk, City Manager, Community Development, Cultural and Community Services, Finance, Human Resources, Information Technology, Public Works, and Strategic Communications & Public Affairs. In addition to the administrative, safety, and other services offered by most cities, Thousa nd Oaks provides additional services and ame- nities to its residents that are designed to en hance the quality of life and sense of community, including world-class cultural arts and entertainment, a teen center, adult community center, 18- hole golf course, indoor and outdoor banquet facilities, childcare center, and thousands of acres of natural open space for outdoor recreation.
As part of its commitment to provide high qua lity services and responsive local governance, the City engages residents on a daily basis and receiv es regular feedback on issue, policy, and per- formance matters. Although these informal feedba ck mechanisms are valuable sources of infor- mation for the City in that they provide timely and accurate information about the opinions of specific residents, they do not necessarily prov ide an accurate picture of the community as a whole. Informal feedback mechanisms typically re ly on the resident to initiate the feedback, which creates a self-selection bias. The City receives feedback only from those residents who are motivated enough to initiate the feedback process. Because these residents tend to be those who are either very pleased or very displeased regarding a particular topic, their collective opinions are not necessarily representative of the City’s resident population as a whole.
PURPOSE OF STUDY The motivation for the study was to design and employ a methodol- ogy that would avoid the self-selection bias noted above and thereby provide the City with a sta- tistically reliable understanding of its residents’ satisfac tion, priorities, and concerns as they relate to services and facilities provided by the City. Ultimately, the survey results and analyses presented in this report provide City Council and staff with information that can be used to make sound, strategic decisions in a variety of ar eas including service improvements and enhance- ments, measuring and tracking internal perfor mance, budgeting, polic ymaking, and planning.
To assist in this effort, the City selected True North Research to design the research plan and conduct the study. Broadly defined, the study was designed to:
• Gauge residents’ perceptions of the quality of life in Thousand Oaks. • Measure residents’ overall satisfaction with th e City’s efforts to provide municipal services, and their satisfaction with a variety of specific services. • Gather opinions on specific topics of interest for 2026, including amenities for the down- town area, household emergency preparedness, and city-wide spending priorities. • Profile the effectiveness of the Ci ty’s communication with residents. • Collect additional background and demographic data that is relevant to understanding resi- dents’ perceptions, needs, and interests.
1. Source: California Department of Finance estimate for January 2025.
2. Fire prevention se rvices are provided by the Ventura County Fire Department.
Introduction
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This is not the first statistically reliable ‘res ident satisfaction’ survey conducted for the City— similar studies have been implemented in prior years dating back to 1989, with the most recent being completed every two to three years by True North since 2009. Because of the natural inter- est in tracking the City’s perfo rmance in meeting th e evolving needs of its residents, where appropriate the results of the current study are co mpared with the results of identical questions included in previous studies.
STATISTICAL SIGNIFICANCE Many figures and tables in this report present the results of questions asked in the current study alongside th e results found in prior surveys for identical questions. In such cases, True North conducted the appropriate tests of statistical significance to identify changes that likely refl ect actual changes in public opinion between the most recent prior survey (2023) and the curre nt (2026)—as opposed to being due to chance associated with selecting two samples independently and at rand om. Differences between the two studies are identified as statistically significant if we can be 95% confident that the differences reflect an actual change in public opinio n between the two studies. Statis tically significant differences within response categories over time are denot ed by the † symbol which appears in the figure next to the appropriate response value for 2026.
OVERVIEW OF METHODOLOGY Although a full description of the methodology used for this study is included later in this report (see Methodology on page 42), it is important at the outset to note that the study proceeded in two phases.
Phase 1 In the first phase, households were select ed at random from the City of Thousand Oaks using a comprehensive database of resi dential addresses. Among these sampled house- holds, the study employed a combination of emailed invitations, text invitations, and phone calls to recruit participation in the survey from 1, 071 residents during the data collection period, which lasted from January 13 to January 18, 2026. Respondents were provided the option to par- ticipate in the survey by telephone or online in English or Spanish at a secure website hosted by True North. These interviews constitute the Main sample as they represent a statistically reliable, representative cross-section of the adult population in Thousand Oaks. The results discussed in the body of this report and the crosstabulations in Appendix A are based on the Main sample.
Phase 2 To accommodate the City's interest in allowing all residents the opportunity to partici- pate in the study—not just those selected at random for the Main sample—the second phase of the study will make an identical, but separate, survey available to interested residents. All house- holds in the City will be mailed a postcard inviting them to participate in the survey online at a secure website. The postcards will include two unique personal identification numbers for each household, thereby preventing non-residents from accessing the online survey and preventing resident households from participating more than twice. Surveys collected in this second phase of the study will constitute the Supplemental sample.
The Supplemental sample will represent a non-random group of interested residents, and will not necessarily be representative of the City’s adult population. For this reason, the results for the Supplemental sample will be analyzed separately and presented in a separate set of crosstab- ulations. The question-by-question analysis, key findings, and conclusions of this report are based on the Main sample findings only—not the Supplemental sample.
Introduction
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ORGANIZATION OF REPORT This report is designed to me et the needs of readers who prefer a summary of the findings as well as those who are interested in the details of the results.
For those who seek an overview of the findings, the section titled Key Findings is for you. It pro- vides a summary of the most impo rtant factual findings of the su rvey and a discussion of their implications. For the interested reader, this section is followed by a more detailed question-by- question discussion of the results from the survey by topic area (see Table of Contents), as well as a description of the methodology employed for collecting and analyzing the data. And, for the truly ambitious reader, the questionnaire is contained at the back of this report (see Question- naire & Toplines on page 45) and a complete set of cros stabulations for the Main survey results is contained in Appendix A.
ACKNOWLEDGEMENTS True North thanks the City Council for having the foresight and the interest in conducting this survey, as well as staff at the City of Thousand Oaks who contrib- uted valuable input during the design stage of this study. Staff’s collective experience, local knowledge, and insight improved the overall quality of the research presented here.
DISCLAIMER The statements and conclu sions in this report are those of the authors (Dr. Timothy McLarney and Richard Sarles) at True North Research, Inc. and not those of the City of Thousand Oaks, its City Council, or staff. Any errors and omissions are the responsibility of the authors.
ABOUT TRUE NORTH True North is a full-service survey research firm that is dedicated to providing public agencies with a clear understanding of the values, perceptions, priorities, and concerns of their residents and customers. Thro ugh designing and implementing scientific sur- veys, focus groups, and one-on-one interviews as well as expert interpretation of the findings, True North helps its clients to move with confidence when making strategic decisions in a variety of areas—such as planning, policy evaluation, per formance management, establishing fiscal pri- orities, passing revenue measures, and developing effective public information campaigns.
During their careers, Dr. McLarney (President) and Mr. Sarles (Principal Researcher) have designed and conducted over 1,500 survey research studies for public agencies—including more than 500 studies for California municipalities and special districts.
Key Findings
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K EY F INDINGS
As noted in the Introduction, this study was designed to provide the City of Thousand Oaks with a statistically reliable understanding of the opin ions, priorities, and concerns of its residents.
Operating from the philosophy that you can’t manage what you don’t measure, since 2009 Thousand Oaks has periodically used the survey as a community needs assessment and perfor- mance measurement tool. In shor t, the study presents an oppo rtunity to identify residents’ needs and priorities, measure how well the City is performing in meeting these needs through existing services and facilities, and gather data on a variety of quality-of-life, issue, and policy- related matters. More than just a research ex ercise, the City uses th e information gained from the surveys to adjust and improv e its services—all toward the goal of building and sustaining a high level of community satisfaction.
Whereas subsequent sections of this report are devoted to conveying the detailed results of the survey, in this section we attempt to ‘see the forest through the trees’ and note how the collec- tive results of the survey answer the key questions that motivated the research.
How do residents view
the quality of life in
Thousand Oaks?
Nine-in-ten residents (91%) shared positive views of the quality of life in Thousand Oaks, with 40% reporting it is excellent and 51% stating it is good. Just nine percent (9%) of respondents used fair, poor, or very poor to describe the quality of life in the City. Quality of life ratings tracked closely from 2023 to 2026 (<1% difference). Positive assessments of the quality of life in Thousand Oaks we re also widespread , with at least eight-in-ten respondents in every identified subgroup providing a rating of excellent or good.
The majority of residents who have lived in Thousand Oaks for at least five years perceive little or no change in the City’s quality of life, with 51% reporting stability over the past five years. Among those noticing a change, more residents indicated a decline (33%) than an improvement (16%), a consistent finding since 2017. That said, sentiment shifted in a positive direction from 2023 to 2026, with residents more likely to report stability (+6%) than decline (-8%). It is worth noting that this change also correlates with a decreas e in the saliency of residents’ top- of-mind concerns related to homelessness, public safety, and availability of affordable housing. Indeed, wh en offered this open-ended opportu- nity to suggest one change the City could make to improve the quality of life in Thousand Oaks, nearly one-in-four (24% of) respondents could not think of a change they desired or stated flatly that no changes are needed—everything is fine. This shru g of the shoulders (i.e., not sure/ cannot think of anything) was the most frequently mentioned response to the question in 2026 (see Quality of Life on page 10).
Key Findings
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How well is the City per-
forming in meeting the
needs of residents?
Thousand Oaks residents continue to be quite satisfied with the City’s overall efforts to provide services. When asked to rate the City’s overall performance in providing municipal services, 82% of residents surveyed in 2026 indicated that they were satisfied with the City’s performance (of which, 31% were very satisfied). Approximately 11% of respondents indi- cated that they were dissatisfied with the City’s overall performance, and an additional 8% indicated that they were unsure or unwilling to share their opinion. Although the uptick fell short of statistical significance, overall satisfaction trended in a positive direction from 2023 to 2026. At the subgroup level, once again the most striking pattern was the consis- tency of the results and the fact that at least seven-in-ten respondents in every subgroup indicated they were generally satisfied with the City’s performance in providing municipal services (see Overall Satisfaction on page 16).
The strong level of satisfaction expressed with the City’s performance in general was also mirrored in residents’ assessments of the City’s perfor- mance in providing most specific se rvices, with the highest satisfaction scores assigned to the City’s efforts to provide library services (97% very or somewhat satisfied), provide fire protection and emergency medical services (95%), maintain park area s (92%), maintain public landscape areas (92%), and provide trash collect ion, recycling, and household haz- ardous waste services (90%, see Specific Services on page 18).
For 15 of the 21 services tested, the City is meeting or exceeding the needs of at least 80% of its residents (see Performance Needs & Priorities on page 21). Moreover, there were statistically significant increases in satisfaction for 11 of the specific services from 2023 to 2026, with no (zero) significant declines. The largest improvements in satisfaction were recorded for providing housing and sh elter for the homeless (+8%), pro- viding support to local public schools (+7%), and managing growth and development (+7%).
Contributing to the positive ratings th e City receives for specific service areas is the day-to-day customer se rvice provided by city staff. Indeed, staff members at the City of Thousand Oaks are often the “face” of the City for residents who are using city facilities, participating in various programs or events, or in need of a ssistance from the City on any num- ber of matters. Twenty-seven perce nt (27%) of respondents indicated that they had contacted Thousand Oaks staff at least once during the 12 months prior to the interview, (which is consistent with 2023), and at least 85% of residents indicated that staff members were very or some- what professional (91%), accessible (88%), and helpful (85%, see Staff Contact on page 34).
Key Findings
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How is the City per-
ceived with respect to
governance?
Although much of the survey focused on residents’ satisfaction with the City’s efforts to provide specific services, as with other progressive cities Thousand Oaks recognizes there is more to good local governance than simply providing satisfac tory services. Do residents perceive that the City is responsive to residents and businesses? How well is the City engaging with its residents? Do residen ts feel that the City is doing a good job managing development and effectively planning for the future? Answers to questions such as these are as important as service-related questions in measuring the City’s performance in meeting residents’ needs.
With regard to local governance, the City was rated highest for its perfor- mance in providing access to information (51% excellent or good), fol- lowed by engaging with residents to get their feedback (45%), being responsive to residents and busi nesses (38%), managing development and effectively planning for the future (38%), working through critical issues facing the City (37%), and budgeting tax dollars wisely (31%). A sizeable percentage of residents were unsure how to answer (or did not provide a response to) this question series, ranging from 13% for provid- ing access to information to 34% for budgeting tax dollars wisely. Posi- tive assessments trended up across this question series from 2023 to 2026, and positive ratings exceeded negative ratings by a factor of at least 2-to-1 for every statement (see Local Governance on page 33).
Where should the City
focus its efforts in the
future?
In addition to measuring the City’s current performance, a key goal of this study is to look forward and identify opportunities to adjust ser- vices, improve facilities, and/or refine communications strategies to best meet the community’s evolving needs and expectations. Although resi- dent satisfaction in Thousand Oaks is strong, there is always room for improvement. Below we note some of the areas that present the best opportunities in this regard.
Considering respondents’ verbatim answers regarding what they feel city government could do to make Thousa nd Oaks a better place to live (see Ways to Improve Quality of Life on page 14), the list of services and their respective priority status for future city attention (see Performance Needs & Priorities on page 21), and how residents prioritize specific proj- ects and services for future funding (see Spending Priorities on page 26), the top priorities for residents are facilitating the development of afford- able housing, providing housing and shelter for the homeless, managing traffic congestion/investing in road maintenance, managing growth and development/protecting open spac e, promoting economic development to support local businesses, and maintaining funding for fire protection and police services. Although this list is generally consistent with the 2023 recommendations, the 2026 results also make it clear that the City has made progress in many of these same areas over the past three years.
Key Findings
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With the recommendation that the City focus on these areas, it is equally important to stress that when it come s to improving satisfaction in ser- vice areas, the appropriate strategy is often a combination of better com- munication and actual service improvements. It may be, for example, that many residents are simply not aware of the City’s ongoing infra- structure improvement effo rts, or the limits of what a city can do to address homelessness. Choosing the ap propriate balance of actual ser- vice improvements and efforts to ra ise awareness on these matters will be a key to maintaining and improving the community’s overall satisfac- tion in the short- and long-term.
It is also important to keep in mind that although these areas represent opportunities to improve resident satisfaction, the City should not over- steer. Indeed, the main takeaway from this study is that the City does many things very well, and emphasis should be on continuing to perform at that high level. The vast majority of residents are pleased with the City’s efforts to provide services and programs, and have a favorable opinion of the City’s performance in most areas. The top priority for the City should thus be to do what it takes to maintain the high quality of services that it currently provides.
What do residents view
as priorities for the
Downtown Area?
The City is investing in the creation of a downtown in Thousand Oaks that will provide a number of community amenities. When asked about potential amenities being considered by the City for inclusion in the downtown area, showcasing local businesses (84% high or medium prior- ity), a farmers market (83%), and community gathering spaces (83%) were rated as the top priorities by residents. Mirroring the overall results, there was consensus among every identified subgroup of resi- dents for these three amenities as the top priorities (see Thousand Oaks Downtown Plan on page 24).
How prepared are
households in the event
of a natural disaster or
other city-wide emer-
gency?
New to the 2026 survey were several questions that gauged the extent to which Thousand Oaks residents are pr epared to be self-sufficient in the event of an emergency. When ask ed to describe how prepared their household is to be self-sufficient in the event of a natural disaster or other city-wide emergency, 17% asse ssed that their household is well- prepared, whereas 43% felt somewhat prepared and 26% slightly pre- pared. Approximately 12% of respondents indicated that their household is not at all prepared to be self-suffi cient if a natural disaster or other city-wide emergency were to occur and 2% were either unsure or unwill- ing to share their opinion.
Regardless of how prepared respondents felt they were to be self-suffi- cient in the event of a natural disast er or other city-wide emergency, all respondents were subsequently asked if their household has a variety of items that are considered essential items for self-sufficiency in an emer- gency. More than eight-in-ten respondents indicated their household has Key Findings
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emergency lighting and flashlights with extra batteries (86%), a first aid kit (85%), and a 72-hour supply of prescription medications for all family members and pets (78%). At the other end of the spectrum, less than half had a family emergency plan that they annually review or practice (30%), a plan to reunite family members at a particular location if they are sepa- rated (36%), and an emergency supply kit with all essentials that is easily accessible and can be taken with them if evacuated (47%).
Additionally, six-in-ten residents (60%) were signed up for the County's emergency alert system (VC Alert), whereas 17% were not and 23% were unsure or declined to answer (see Emergency Preparedness on page 29).
How well is the City com-
municating with resi-
dents?
The importance of city communication with residents cannot be over- stated. Much of a city’s success is sh aped by the qualit y of information that is exchanged in both directions, from the City to the community and from the community to the City. This study is just one example of Thou- sand Oaks’s efforts to enhance the information flow to the City to better understand the community’s concerns, perceptions, and needs. Some of Thousand Oaks’s many efforts to communicate with its residents include its newsletters, timely press releas es, website, various social media accounts, and live cablec ast and replays of Council Meetings on Thou- sand Oaks TV and the City’s CTO Meetings YouTube channel.
Keeping up with the challenge of communicating with residents has been difficult for many public agencies over the past decade. As the number of information sources and channels available to the public have dramat- ically increased, so too has the diversity in where residents regularly turn for their information. Not only have entirely new channels arisen to become mainstream and nearly ubiquitous (e.g., social media), within these channels there exists a proliferation of alternative services. To add to the challenge, resident preferen ces for information sources are also dynamic, subject to change as new services are made available while oth- ers may fade in popularity, making thorough, effective communication a moving target for public agencies.
The trends noted above likely underlie some of the changes in resident satisfaction with the City of Thousand Oaks’s communication efforts since True North’s first survey for the City in 2009. At that time, eight-in- ten residents (80%) indicated that they were generally satisfied with the City’s efforts to communicate with them, with 41% stating that they were very satisfied. The corresponding figu res in the 2026 survey were 66% and 17%, respectively. That said, it is noteworthy that the City of Thou- sand Oaks’ communication scores im proved over the past three years, with statistical significant increases in satisfaction and decreases in dis- satisfaction (see City-Resident Communication on page 37).
Key Findings
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Quality of Life
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Q UALITY OF L IFE
The opening series of questions in the survey was designed to assess residents’ perceptions of the quality of life in Thousand Oaks, as well as what city government could do to improve the quality of life in the City, now and in the future.
OVERALL QUALITY OF LIFE At the outset of the intervi ew, respondents were asked to rate the quality of life in the City using a five-point scale of excellent, good, fair, poor, or very poor. As shown in Figure 1 below, nine-in-ten residents (91%) in 2026 shared favorable opinions of the quality of life in Thousand Oaks, with 40% reporting it is excellent and 51% stating it is good. Nine percent (9%) of respondents used fair, poor, or very poor to describe the quality of life in the City. Quality of life ratings tracked closely from 2023 to 2026.
Question 2 How would you rate the overall quality of life in Thousand Oaks? Would you say it is excellent, good, fair, poor or very poor?
FIGURE 1 QUALITY OF LIFE BY STUDY YEAR
For the interested reader, figures 2 through 4 on the next page show how ratings of the quality of life in the City varied by length of residence , employment status, age, presence of a child in the household, homeownership status, ethnicity, and gender. As shown in the figures, there was a high degree of consistency across subgroups, wi th at least 83% of respondents in every sub- group rating the quality of life in Thousand Oaks as either excellent or good.
Examining the intensity of ratings, residents who have lived in the City for five to nine years, those employed part-time, self-employed, or reti red, residents at least 45 years of age, home- owners, and Asians, Caucasians, and those who des cribe their ethnicity as other or mixed were the most likely to rate the quality of life as in Thousand Oaks as excellent.
39.2 54.1 56.7
64.5 61.1 66.2
52.4 39.6 39.0
31.4 35.8 31.2
7.2 5.3 4.1 2.9 2.5 1.7
40.2 50.8
7.8 0
10 20
30 40
50 60
70 80
90 100
2026 2023 2020 2017 2015 2013 2009
Study Y ear
% Respondents
Not sure/Prefer
not to answer
Very poor
Poor
Fair
Good
Excellent
Quality of Life
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FIGURE 2 QUALITY OF LIFE BY YEARS IN THOUSAND OAKS & EMPLOYMENT STATUS FIGURE 3 QUALITY OF LIFE BY AGE, CHILD IN HSLD & HOME OWNERSHIP STATUS FIGURE 4 QUALITY OF LIFE BY ETHNICITY & GENDER
37.5 45.1 41.4 47.4
36.2 50.7
47.6 52.5 47.8
54.7 40.833.8
45.3Excellent
37.3 49.854.6
46.9Good
56.3 0
10 20
30 40
50 60
70 80
90 100
Less than 5 5 to 9 10 to 14 15 or more Full time Part time Self- employed
Retired Other
Years in Thousand Oaks (Q1) Employment Status (QD5)
% Respondents
41.3 47.3 40.2 41.7 42.8 33.9
47.2 48.2 53.1 49.3 49.6
54.5 Excellent
32.3 32.1 34.0
45.9 Good
50.5 55.2 58.9
46.8 0
10 20
30 40
50 60
70 80
90 100
18 to 24 25 to 34 35 to 44 45 to 54 55 to 64 65 or
older
Yes No Own Rent
Age (QD1) Child in Hsld (QD3) Home Ownership
Status (QD4)
% Respondents
46.4 41.7 40.2
41.6 50.6 51.3
27.9 45.644.2Excellent
29.1 59.7
47.749.4
Good
56.8 0
10 20
30 40
50 60
70 80
90 100
Latino /
Hispanic
Asian
American
Caucasian /
White
African
American /
Black
Other / Mixed Male Female
Ethnicity (QD8) Gender (QD2)
% Respondents
Quality of Life
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Having measured their perceptions of the general qual ity of life in Thousand Oaks as it is today (Question 2), the surveyed next asked respondents about perceived trends in the quality of life in the City over the past five years.3 The majority (51%) of residents perceived little or no change in the quality of life in Thousand Oaks over the past five years, offering that it is about the same now as it was in the past (Figure 5). Among thos e who did perceive a change during this period, 16% said that the quality of life has improved in Thousand Oaks and 33% indicated that it had declined over the past five years. From 2023 to 2026, there was a statistically significant increase in the percentage who felt the quality of life had stay ed about the same over the past five years and declines in the percentage who pe rceived that it had gotten somewhat worse or much worse.
Question 3 Over the past five years, would you say that the quality of life in Thousand Oaks has improved, stayed about the same, or gotten worse?
FIGURE 5 QUALITY OF LIFE IN PAST FIVE YEARS BY STUDY YEAR † Statistically significant change (p < 0.05) between the 2023 and 2026 studies.
Figures 6-8 on the next page display how perceived trends in the quality of life in Thousand Oaks varied across resident subgroups. When compared with their respective counterparts, those who have lived in Thousand Oaks at least 15 year s, respondents employed full-time, self-employed, or retired, residents 55 to 64 years of age, and Latino/Hispanic respondents were the most likely to perceive a negative trend in the quality of life in the City.
3. Only respondents who indicated that they had lived in the City at least five years received Question 3.
2.5 4.4 4.3 5.1 5.3
10.9 14.9 14.2 18.3
8.9 44.7
53.1 54.8
52.8 62.5
32.8 23.7 23.4 18.3 19.7
7.8 3.7 2.6 4.0 3.4
3.1 13.0
50.5†
28.2†
4.3†
0 10
20 30
40 50
60 70
80 90
100
2026 2023 2020 2017 2015 2013
Study Year
% Respondents Who Have Resided in
City For at Least 5 Years
Not sur e
Much worse
Som ewhat
worse
About the same
Som ewhat
improved
Much improved
Quality of Life
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FIGURE 6 QUALITY OF LIFE IN PAST FIVE YEARS BY YEARS IN THOUSAND OAKS & EMPLOYMENT STATUS FIGURE 7 QUALITY OF LIFE IN PAST FIVE YEARS BY AGE, CHILD IN HSLD & HOME OWNERSHIP STATUS FIGURE 8 QUALITY OF LIFE IN PAST FIVE YEARS BY ETHNICITY & GENDER 17 16 16
14 25
17 15
21 24 26
36 35
18 37
31 21
0 10
20 30
40 50
60 5 to 9 10 to 14 15 or more Full time Part time Self- em ployed
Retired Other
Years in Thousand Oaks (Q1) Employment Status (QD5)
% Respondents Who Have Resided in
City For at Least 5 Years
Better Worse
21 21
17 15
10 16
19 16 16 18
25 23
31 31
44 34
30 31 31
35 0
10 20
30 40
50 60
18 to 24 25 to 34 35 to 44 45 to 54 55 to 64 65 or
older
Yes No Ow n Rent
Age (QD1) Child in Hsld (QD3) Home Ownership
Status (QD4)
% Respondents Who Have Resided in
City For at Least 5 Years
Better Worse
14 21
18 11
25 19
14 39
20 29
24 26
30 33
0 10
20 30
40 50
60 Latino /
Hispanic
Asian
American
Caucasian /
White
African
American /
Black
Other / Mixed Male Female
Ethnicity (QD8) Gender (QD2)
% Respondents Who Have Resided in
City For at Least 5 Years
Better Worse
Quality of Life
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WAYS TO IMPROVE QUALITY OF LIFE Respondents were next asked to indicate one thing the City could change to make Thousand Oaks a better place to live, now and in the future.
This question was asked in an open-ended mann er, which allowed respondents to mention any improvement that came to mind without being pr ompted by or restricted to a particular list of options. True North later reviewed the verbatim responses and grouped them into the categories shown in Figure 9.
Overall, the most common specific responses to this question were limiting growth/preserving open space (12%), reducing traffic congestion (10%), providing more affordable housing (9%), and addressing homeless issues (8%). Responses of not sure/cannot think of anything (18%) and no changes needed/everything is fi ne (6%) collectively accounte d for 24% of all responses. Both of these responses are indicative of a responde nt who does not perceive any pressing issues or problems in the City that can be addressed by local government.
Question 4 If the city government could change one thing to make Thousand Oaks a better place to live now and in the future, what change would you like to see? FIGURE 9 CHANGES TO IMPROVE THOUSAND OAKS
Table 1 on the next page provides the top five responses to Question 4 by study year, and shows that four of the top five responses stayed cons istent from 2023 to 2026. That said, there was quite a bit of movement in th e order, with addressing homele ss issues moving from the top response in 2023 to fifth in 2026, and not sure/cannot think of anything from fourth to first.
Reducing traffic congestion also increased in saliency to make the top five for the first time since 2017, and improving public safety moved from fifth place in 2023 to ninth in 2026.
17.6 11.7
10.1 9.3
7.8 6.2
5.2 4.6
4.4 4.2
4.0 3.7
3.5 3.2
3.2 2.6
2.2 2.2
2.1 2.1
1.8 1.6
3.8 4.2
0 5 10 15 20
Not sure / Cannot think of anything specific
Limit growth, preserve open spaces
Reduce traffic congestion
Provide more affordable housing
Address homeless issues
No changes needed / Everything is fine
Improve, provide walkable downtown area
Improve, maintain streets, roads
Improve public safety
Beautify city, landscaping
Prov ide more restaurants, shopping opportunities
Enforce traffic laws
Improve public transportation
Provide more bike lanes, walking paths
Reduce cost of living
Provide more events, rec activities for all ages
Increase recreational facilities, programs
Address rent control issues
Improve city planning
Address ICE-related issues
Address e-bike issues
Provide more support for small businesses
Improve traffic light synchronization
Reduce noise pollution
% Respondents
Quality of Life
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TABLE 1 CHANGES TO IMPROVE THOUSAND OAKS BY STUDY YEAR 2026 2023 2020 2017 2015 2013 2009
Not sure / Cannot
think of anything
specific
Address homeless
issues
Limit growth,
preserve open
spaces
Reduce traffic
congestion
Not sure / Cannot
think of anything
specific
No changes /
Everything is okay
No changes /
Everything is okay
Limit growth,
preserve open
spaces
Limit growth,
preserve open
spaces
Not sure / Cannot
think of anything
specific
Not sure / Cannot
think of anything
specific
Reduce traffic
congestion
Not sure / Cannot
think of anything
specific
Not sure / Cannot
think of anything
specific
Reduce traffic
congestion
Provide more
affordable
housing
No changes
needed /
Everything is fine
Limit growth /
preserve open
spaces
Improve maintain
street roads
Limit growth /
Preserve open
space
Limit growth /
Preserve open
space
Provide more
affordable
housing
Not sure / Cannot
think of anything
specific
Address homeless
issues
Engage in
economic
development
Limit growth /
Preserve open
space
Redevelop
downtown areas
Redevelop
downtown areas
Address homeless
issues
Improve public
safety
Increase
recreational
facilities,
programs
No changes /
Everything is okay
No changes /
Everything is okay
Reduce traffic
congestion
Reduce traffic
congestion
Study Year
City Services
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C ITY S ERVICES
Having measured respondents’ perceptions of the quality of life in Thousand Oaks, the survey next turned to assessing their opinions about the City’s performance in providing various munic- ipal services.
OVERALL SATISFACTION The first question in this seri es asked respondents to indicate if, overall, they were satisfied or dissatisfied wi th the job the City is doing to provide municipal services. Because this question does not referenc e a specific program, facility, or service and requested that the respondent co nsider the City’s performance in general, the findings of this question may be regarded as an overall performance rating for the City.
As shown in Figure 10, more than eight-in-ten Thousand Oaks residents (82%) in 2026 indicated that they were satisfied with the City’s effort s to provide municipal services, with 31% stating that they were very satisfied. Approximately 11% of respondents indicated that they were dissat- isfied with the City’s overall performance, and an additional 8% indicated that they were unsure or unwilling to share thei r opinion. Overall satisfaction tr ended in a positive direction between 2023 and 2026, with a statistically significant decrease in those somewhat dissatisfied.
Question 5 Next, I would like to ask a series of questions about services provided by the City of Thousand Oaks. Generally speaking, are you satisf ied or dissatisfied with the job the City of Thousand Oaks is doing to provide city services?
FIGURE 10 OVERALL SATISFACTION BY STUDY YEAR
† Statistically significant change (p < 0.05) between the 2023 and 2026 studies.
The figures on the next page show how ratings of the City’s overall performance in providing municipal services varied by subgroups of residents. Although there was some variation in opin- ions across subgroups—e.g., residents who have liv ed in the City less than five years were twice as likely as long-time residents (10+ years) to indicate that they were very satisfied with the City’s performance—the most striking pattern in both figures is that the high levels of satisfac- tion exhibited by respondents as a whole (see Fi gure 10) were also shared by all resident sub- groups. At least seven-in-ten residents in every identified subgroup indicated that they were satisfied with the City’s overall performance in providing municipal services.
47.9 44.4 46.0 37.8
39.7 10.1
7.1 6.7 5.8 1.57.4 2.8 3.0 4.2 2.4 4.4
53.350.1
58.3 43.043.4
32.131.2
30.1 50.3
6.4 7.8†
3.0 2.3
2.06.7 0
10 20
30 40
50 60
70 80
90 100
2026 2023 2020 2017 2015 2013 2009
Study Year
% Respondents
Prefer not
to answer
Not sure
Very
dissatisfied
Somewhat
dissatisfied
Somewhat
satisfied
Very
satisfied
City Services
True North Research, Inc. © 2026 17City of Thousand Oaks . . . . . . . . . . . . . . . .
FIGURE 11 OVERALL SATISFACTION BY YEARS IN THOUSAND OAKS & EMPLOYMENT STATUS FIGURE 12 OVERALL SATISFACTION BY AGE, CHILD IN HSLD & HOME OWNERSHIP STATUS FIGURE 13 OVERALL SATISFACTION BY ETHNICITY & GENDER
28.9 38.4
25.6 35.4 35.6
51.1 42.4 62.6 50.7 42.6
26.224.1
35.2 Ver y
satisfied
50.7 54.354.0
46.6 Smwt
satisfied
37.4 0
10 20
30 40
50 60
70 80
90 100
Less than 5 5 to 9 10 to 14 15 or more Full time Part time Self- employed
Retired Other
Years in Thousand Oaks (Q1) Employment Status (QD5)
% Respondents
30.8 33.9 31.1 32.6 30.2 35.1
54.1 50.6 52.5 50.1 53.4 42.2
36.7 24.630.3
Very
satisfied
29.8 48.4
55.642.6
Smwt
satisfied
46.1 0
10 20
30 40
50 60
70 80
90 100
18 to 24 25 to 34 35 to 44 45 to 54 55 to 64 65 or
older
Yes No Own Rent
Age (QD1) Child in Hsld (QD3) Home Ownership
Status (QD4)
% Respondents
45.7 33.5 31.1
38.5 48.9 51.9
24.1 33.3
43.5Ver y
satisfied
24.1 50.2
51.0 43.9
Smwt
satisfied
50.8 0
10 20
30 40
50 60
70 80
90 100
Latino /
Hispanic
Asian
American
Caucasian /
White
African
American /
Black
Other / Mixed Male Female
Ethnicity (QD8) Gender (QD2)
% Respondents
City Services
True North Research, Inc. © 2026 18City of Thousand Oaks . . . . . . . . . . . . . . . .
SPECIFIC SERVICES Whereas Question 5 addressed the City’s overall performance, the next two questions asked respondents to rate the importance of specific services offered by the City, as well as their level of satisfaction with efforts to provide these services. For each service, respondents were first asked whether they th ought a service was extremely important, very important, somewhat important, or not at all im portant. The order of the items was randomized for each respondent to avoid a systematic position bias.
Figure 14 presents the services ranked by order of importance according to the proportion of respondents who rated a service as at least very important. Thousand Oaks residents rated pro- viding fire protection and emergency medical services as th e most important (97% extremely or very important), followed by maintaining city streets and roads (93%), providing trash collection, recycling, and household hazard ous waste services (89%), and maintaining park areas (89%). At the other end of the spectrum, providing housing and shelter for the homeless (50%), facilitating the development of affordable housing (54%), and providing cultural and performing arts and live entertainment (55%) were viewed as comparatively less important.
Question 6 For each of the services I read, please tell me whether the service is extremely important to you, very important, somewhat important, or not at all important.
FIGURE 14 IMPORTANCE OF SERVICES
74.0 53.9
48.7 45.8
52.4 49.3
48.3 54.0
35.0 38.2
39.0 32.5
30.8 31.8
35.8 29.3
32.3 22.0
23.4 33.1
23.8 22.9
39.3 40.5
42.7 31.7
32.8 32.9
26.0 40.3
36.5 35.4
41.0 41.2
40.0 35.5
37.9 30.8
39.2 32.0
20.4 26.4
0 1 02 03 04 05 06 07 08 09 0 1 0 0
Providing fire protection and emergency medical services Maintaining city streets and roads
Providing trash collection, recycling, hsld hazardous waste services Maintaining park areas
Preserving and protecting open space
Protecting the local environment
Providing support to local public schools
Providing police services
Maintaining public landscape areas
Managing growth and development
Managing traffic congestion in the city
Providing services to youth
Promoting economic development to support local businesses Providing services to seniors
Providing library services
Providing recreation programs for all ages
Protecting oaks and landmark trees
Providing access, info about city events, services, policies Providing cultural, performing arts and live entertainment Facilitating the development of affordable housing
Providing housing and shelter for the homeless
Q6bQ6dQ6hQ6lQ6oQ6nQ6cQ6aQ6fQ6jQ6eQ6qQ6iQ6pQ6gQ6kQ6rQ6uQ6mQ6tQ6s % Respondents
Extremely important Very important
City Services
True North Research, Inc. © 2026 19City of Thousand Oaks . . . . . . . . . . . . . . . .
For the interested reader, Table 2 displays th e percentage of respondents who indicated each service was at least very important by study year, as we ll as the percentage change in impor- tance over the past three years. Of the 20 service s tested in both studies, four experienced sta- tistically significant declines in importance from 2023 to 2026, with the largest drop recorded for providing housing and shelter for the homeless (-10%).
TABLE 2 IMPORTANCE OF SERVICES BY STUDY YEAR (SHOWING & EXTREMELY & VERY)4 † Statistically significant change (p < 0.05) between the 2023 and 2026 studies.
Turning to the satisfaction component, Figure 15 on the next page sorts the same list of services according to the percentage of respondents who indicated they were ei ther very or somewhat satisfied with the City’s efforts to provide the service. For comparison purposes between the ser- vices, only respondents who held an opinion (either satisfied or dissatisfied) are included in the figures. Those who did not have an opinion were removed from this analysis. 5 At the top of the list, respondents were most sa tisfied with the City’s efforts to provide library services (97% very or somewhat satisfied), prov ide fire protection and emergency medical ser- vices (95%), maintain park areas (92%), maintain public landscape areas (92%), and provide trash collection, recycling, and household hazardous waste services (90%). Respondents were less sat- isfied with the City’s efforts to facilitate the development of affordable housing (44%) and pro- vide housing and shelter for the homeless (50%).
Table 3 on the next page provides the percen tage of respondents who expressed satisfaction with each service by study year, as well as the pe rcentage change in satisfaction during the past three years for each service, where applicable. Comparing the current survey with 2023, there were statistically significant increases in satisf action for 11 services, with the largest improve- ments recorded for providing housing and shelter for the homeless (+8%), providing support to local public schools (+7%), and managing growth and development (+7%).
4. ‘Promoting economic development to support local bu sinesses’ was previously worded as ‘Promoting eco- nomic development for a healthy business community.’
5. The percentage of respondents who provided an opinion (either satisfied or dissatisfied) is presented in brackets beside the service label in the figure.
2026 2023 2020 2017 2015 2013 2009
M a i n t a i n i n g s t r e e t s a n d r o a d s 9 3 . 29 1 . 79 3 . 59 3 . 18 7 . 68 4 . 48 2 . 6 +1.6 M a i n t a i n i n g p u b l i c l a n d s c a p e a r e a s 7 5 . 37 3 . 87 5 . 77 1 . 26 2 . 8 57.3 N/A +1.6 M a i n t a i n i n g p a r k a r e a s 8 8 . 58 6 . 98 6 . 38 4 . 28 5 . 27 8 . 87 7 . 1 +1.6 P r o v i d i n g f i r e p r o t e c t i o n , e m e r g e n c y m e d i c a l 9 6 . 99 6 . 39 6 . 29 6 . 29 2 . 8 94.7 N/A +0.6 Providing cultural and performing arts 55.4 54.9 50.9 52.3 49.9 46.2 37.3 +0.5 P r o v i d i n g s e r v i c e s t o y o u t h 7 3 . 47 3 . 27 2 . 67 0 . 06 6 . 6N / A N / A +0.2 P r e s e r v i n g a n d p r o t e c t i n g o p e n s p a c e 8 4 . 18 3 . 98 6 . 38 1 . 87 4 . 97 3 . 27 6 . 8 +0.2 Providing trash collection, recycling services 89.1 89.5 89.4 85.4 84.4 80.8 80.6 -0.3 Providing support to local public schools 81.2 81.6 79.9 80.1 82.0 77.7 N/A -0.3 P r o m o t i n g e c o n o m i c d e v e l o p m e n t 7 2 . 17 2 . 67 4 . 77 0 . 56 4 . 0 70.1 69.6 -0.6 Providing recreation programs for all ages 67.2 67.8 66.8 66.8 59.3 65.2 59.0 -0.6 P r o t e c t i n g o a k s a n d l a n d m a r k t r e e s 6 3 . 16 3 . 76 4 . 66 0 . 6N / A N / A N / A -0.6 Providing library services 71.3 72.4 69.2 71.0 66.9 67.6 64.3 -1.1 P r o t e c t i n g t h e l o c a l e n v i r o n m e n t 8 2 . 18 3 . 48 5 . 48 1 . 57 8 . 4 74.5 72.5 -1.3 P r o v i d i n g s e r v i c e s t o s e n i o r s 7 1 . 87 3 . 57 6 . 37 4 . 76 8 . 4N / A N / A -1.7 Facilitating development of affordable housing 53.6 55.4 N/A N/A N/A N/A N/A -1.8 M a n a g i n g g r o w t h a n d d e v e l o p m e n t 7 4 . 77 7 . 97 7 . 77 9 . 76 7 . 5 68.5 64.7 -3.3† Providing police services 80.0 83.7 90.1 92.6 88.6 87.9 85.8 -3.6† Managing traffic congestion in the city 74.5 78.2 81.6 88.4 74.4 70.0 68.3 -3.8† Providing housing and shelter for the homeless 50.3 60.2 N/A N/A N/A N/A N/A -9.9† Providing access, info about city events, services, policies 61.2 N/A N/A N/A N/A N/A N/A N/A Change in
Extremely + Very
Important
2023 to 2026
Study Year
City Services
True North Research, Inc. © 2026 20City of Thousand Oaks . . . . . . . . . . . . . . . .
Question 7 For the same list of services I just read, I'd like you to tell me how satisfied you are with the job the city is doing to provide the service. Are you satisfied or dissatisfied with the city's efforts to: _____, or do you not have an opinion?
FIGURE 15 SATISFACTION WITH SERVICES
TABLE 3 SATISFACTION WITH SERVICES BY STUDY YEAR (SHOWING % VERY & SOMEWHAT) † Statistically significant change (p < 0.05) between the 2023 and 2026 studies.
53.8 58.1
46.8 40.1
49.5 38.8
49.6 45.4
43.6 30.0
33.9 32.4
27.8 25.9
26.0 32.1
16.7 17.8
19.5 15.8
13.3 43.1
36.8 45.1
51.4 40.9
51.5 40.1
44.2 45.7
58.2 53.4
54.7 57.8
58.6 57.9
47.5 57.6
50.5 46.2
34.0 31.1
4.1 6.5
5.6 7.8
7.4 7.4
7.6 7.7
9.6 10.2
9.9 11.6
10.2 13.4
15.0 18.8
21.0 24.0
32.0 30.0
5.3 5.4
6.9 10.7
10.3 18.1
25.6 3
2 3
3 2
2 3
3 3
3 2
3 2
1 0 1 02 03 04 05 06 07 08 09 0 1 0 0
Provide library services [89%]
Provide fire protection and emergency medical services [91%] Maintain park areas [95%]
Maintain public landscape areas [93%]
Provide trash collection, recycling, hsld hazardous waste services [96%] Prov ide recreation programs for all ages [83%]
Provide police services [90%]
Preserve and protect open space [89%]
Protect oaks and landmark trees [83%]
Provide services to youth [72%]
Protect the local environment [87%]
Provide cultural, performing arts and live entertainment [85%] Provide services to seniors [65%]
Provide support to local public schools [74%]
Provide access, info about city events, services, policies [86%] Maintain city streets and roads [98%]
Promote economic development to support local businesses [73%] Manage growth and development [79%]
Manage traffic congestion in the city [95%]
Provide housing and shelter for the homeless [66%]
Facilitate the development of affordable housing [71%]
% Respondents Who Provided Opinion
Very satisfied Somewhat satisfied Somewhat dissatisfied Very dissatisfied 2026 2023 2020 2017 2015 2013 2009
Provide housing and shelter for the homeless 49.9 41.6 N/A N/A N/A N/A N/A +8.3† Provide support to local public schools 84.5 77.2 83.7 82.7 83.8 87.1 N/A +7.3† Manage growth and development 68.3 61.4 72.5 75.9 84.1 82.4 82.8 +6.9† Provide trash collection, recycling services 90.4 84.1 89.8 92.3 96.8 95.1 96.9 +6.3† Provide services to youth 88.2 84.3 87.3 88.6 94.7 N/A N/A +3.9† Provide police services 89.7 86.1 92.9 94.9 95.6 94.2 97.1 +3.6† Maintain public landscape areas 91.5 88.4 92.2 89.0 96.5 95.6 N/A +3.1† Provide recreation programs for all ages 90.2 87.3 87.3 91.0 94.6 93.4 91.2 +3.0† Preserve and protect open space 89.5 87.2 85.8 90.1 91.2 90.8 90.2 +2.3† Provide cultural and performing arts 87.0 84.8 86.3 89.3 90.9 93.9 94.9 +2.3† Provide library services 96.8 94.6 96.0 95.2 94.9 95.7 97.7 +2.2† Promote economic development 74.2 72.2 75.6 77.4 84.6 84.4 87.6 +2.0 Protect the local environment 87.3 85.6 87.5 91.8 93.3 92.9 94.0 +1.7 Protect oaks and landmark trees 89.3 88.0 87.8 87.7 N/A N/A N/A +1.3 Facilitate the development of affordable housing 44.3 43.4 N/A N/A N/A N/A N/A +0.9 Maintain park areas 91.9 91.7 92.9 92.1 96.8 96.6 98.2 +0.2 Provide fire protection, emergency medical 94.8 95.0 95.4 98.1 97.4 98.4 N/A -0.2 Provide services to seniors 85.7 87.1 89.8 90.6 91.3 N/A N/A -1.5 Maintain streets and roads 79.6 81.4 82.7 79.3 84.3 87.1 91.1 -1.8 Manage traffic congestion in the city 65.7 68.9 71.4 62.4 73.2 79.6 83.2 -3.2 Provide access, info about city events, services, policies 83.9 N/A N/A N/A N/A N/A N/A N/A Change in
Satisfaction
2023 to 2026
Study Year
Performance Needs & Priorities
True North Research, Inc. © 2026 21
City of Thousand Oaks
. . . . . . . . . . . . . . . .
P ERFORMANCE N EEDS & P RIORITIES
With a measure of the importance of a service to residents as well as a measure of satisfaction with the City’s efforts to prov ide the service, True North is able to examine the relationship between these two dimensions and identify areas where the City has the greatest opportunities to improve resident satisfaction—and identify fo r which services the City is meeting, and even exceeding, the majority of residents’ needs.
INDIVIDUALIZED PRIORITY ANALYSIS Rather than rely on sample averages to con- duct this analysis, True North has developed an individualized approach to identifying priorities that is built on the recognition that opinions w ill vary from resident to resident, and that under- standing this variation is required for assessing how well the City is meeting the needs of its res- idents.6 Table 4 on the next page presents a gr id based on the importance and satisfaction scales. The horizontal axis corresponds to the four importance options, and the vertical scale corresponds to the four satisfaction options. The 16 cells within the grid are grouped into one of six categories based on how well the City is m eeting, or not meeting, a resident’s needs for a particular service. The six groups are as follows:
Exceeding Needs The City is exceeding a respondent’s needs if a respondent is satisfied and the level of expressed satisfaction is higher than the importance that the respondent assigned to the service.
Meeting Needs, Moder-
ately
The City is moderately meeting a re spondent’s needs if the respondent is satisfied and the level of satisfaction is commensurate with the level of importance assigned to the service.
Meeting Needs, Margin-
ally
The City is marginally meeting a respondent’s needs if the respondent is satisfied with the City’s efforts to provide the service, but their level of satisfaction is lower than the level of importance assigned to the service.
Not Meeting Needs, Mar-
ginally
The City is marginally not meeting a respondent’s needs if the respon- dent is somewhat dissatisfied, but the service is also viewed as just somewhat or not at all important.
Not Meeting Needs, Mod-
erately
The City is moderately not meeting a respondent’s needs if a) a respon- dent is very dissatisfied with the City’s efforts to provide the service, but the service is viewed somewhat or not at all important, or b) a respon- dent is somewhat dissatisfied and the service is very important.
Not Meeting Needs,
Severely
The City is severely not meeting a respondent’s needs if a) a respondent is dissatisfied and the service is view ed as extremely important, or b) a respondent is very dissatisfied and the service is very important.
6. Any tool that relies on the opinions of the average respondent will provide a limited and occasionally dis- torted picture of how well an agency is performing. The simple fact is that a city is not comprised of average residents—it is comprised of unique individuals who vary substantially in their opinions of the City’s perfor- mance in different service areas. Thus, although the arithmetic average of these individuals’ opinions is a useful statistic, it does not capture the variation in opinions that occurs among residents, and it is this varia- tion that is critical for truly assessing how well the City is meeting the needs of its residents.
Performance Needs & Priorities
True North Research, Inc. © 2026 22City of Thousand Oaks . . . . . . . . . . . . . . . .
TABLE 4 RESIDENT SERVICE NEEDS & PRIORITY MATRIX
Using this framework, True North categorized respondents individually for each of the 21 ser- vices tested. For example, a respondent who indicated that providing housing and shelter for the homeless was somewhat important and they were very satisfied with the City’s efforts in this ser- vice area would be categorized in the exceeding needs group for this service. The same respon- dent may be grouped in the marginally not meeting needs group for another service if they were somewhat dissatisfied with the City’s efforts to provide the service, but the service was viewed as only somewhat important.
Figure 16 on the next page presents each of the 21 services, along with the percentage of respondents grouped into each of the six possibl e categories. For ease of interpretation, the color-coding in Figure 16 is consistent with that presented in Table 4. For example, in the service area of facilitating development of affordable ho using the City is exceeding the needs of 11% of respondents, moderately meeting the needs of 18% of respondents, marginally meeting the needs of 16% of respondents, marginally not meeting the needs of 7% of respondents, moder- ately not meeting the needs of 14% of responden ts, and severely not meeting the needs of 34% of respondents.
Perhaps the most important pattern that is shown in the figure is that for all but five of the ser- vices tested, the City is meeting or exceeding th e needs of at least 80% of residents. Operating from the management philosophy that, all other things being equal, the City should focus on addressing services that have the highest percent age of residents for which the City is currently not meeting their needs, the services have been sorted by order of priority. Thus, facilitating development of affordable housing is the top priority, followed by providing housing and shelter for the homeless, managing traffic congestion in the City, managing growth and development, and promoting economic de velopment to support local businesses. It is worth noting that the five top priorities in 2026 are the same as th ose identified in the 2023 survey (although the order shifted somewhat over the past three years).
Not at all
important
Somewhat
important Very important
Extremely
important
Very satisfied Exceeding needs Exceeding needs Meeting needs, moderately
Meeting needs,
moderately
Somewhat satisfied Exceeding needs Meeting needs,
moderately
Meeting needs,
marginally
Meeting needs,
marginally
Somewhat dissatisfied Not meeting
needs, marginally
Not meeting
needs, marginally
Not meeting
needs,
moderately
Not meeting
needs, severely
Very dissatisfied
Not meeting
needs,
moderately
Not meeting
needs,
moderately
Not meeting
needs, severely
Not meeting
needs, severely
Importance
Satisfaction
Performance Needs & Priorities
True North Research, Inc. © 2026 23City of Thousand Oaks . . . . . . . . . . . . . . . .
FIGURE 16 RESIDENT SERVICE NEEDS
10 1
4 10
3 4
14 7
5 15
6 4
8 2
6 4
8 12
11 58
59 49
45 45
52 53
46 45
37 37
42 36
30 40
34 24
25 24
20 18
29 35
39 38
36 36
32 38
31 45
45 31
45 51
36 44
44 39
33 18
16 5
1 4
4 3
8 7
2 3
3 2
4 4
3 5
6 8
8 9
19 14
4 5
6 8
5 6
9 6
7 11
6 14
14 20
23 23
34 8
6 1
0 1
2 2
1 3
1 3
2 1
2 2
1 1
1 2
3 3
3 2
2 4
5 5
0 1 02 03 04 05 06 07 08 09 0 1 0 0
Providing library services
Providing fire protection, emergency medical
Maintaining park areas
Maintaining public landscape areas
Providing recreation programs for all ages
Providing trash collection, recycling services
Providing police services
Preserving and protecting open space
Protecting oaks and landmark trees
Providing services to youth
Protecting the local environment
Providing cultural and performing arts
Providing services to seniors
Providing support to local public schools
Providing access, info about city events, services, policies Maintaining streets and roads
Promoting economic development
Managing growth and development
Managing traffic congestion in the city
Providing housing and shelter for the homeless
Facilitating development of affordable housing
% Respondents Who Provided Opinion
Exceeding needs
Meeting needs
mo derately
Meeting needs
marginally
Not m eeting
needs marginallyNot m eeting
needs moderatelyNot m eeting
needs severely
Thousand Oaks Downtown Plan
True North Research, Inc. © 2026 24
City of Thousand Oaks
. . . . . . . . . . . . . . . .
T HOUSAND O AKS D OWNTOWN P LAN
The City is investing in the creation of a downtown in Thousand Oaks that will provide a number of community amenities. New the 2026 survey, Question 8 was designed to provide the City of Thousand Oaks with a reliable measure of how residents—as a whole—pr ioritize among a host of potential amenities being cons idered by the City for the down town area. The format of the question was straightforward: respondents were asked whether each item shown in Figure 17 should be a high, medium, or low priority for inclusion in the downtown area—or if the item should not be included. To encourage a sense of competition, respondents were instructed that not all of the items could be high priorities.
The items shown in Figure 17 are sorted from highest to lowest based on the proportion of respondents who indicated that an item was at least a medium priority for inclusion in the down- town area. Among the items tested, showcasing lo cal businesses (84% high or medium priority), a farmers market (83%), and community gathering spaces (83%) were rated as the top priorities by residents. Notably, at least 42% of residents rated each of these three items as a high priority.
Question 8 The City is investing in the creation of a downtown in Thousand Oaks which will provide a number of community amenities. As I read each of the following items, please indicate whether you think the item should be a high priority, a medium priority, or a low priority for inclusion in the downtown area. If you feel the item should not be included, just say so. Please keep in mind that not all of the items can be high priorities.
FIGURE 17 DOWNTOWN AMENITY PRIORITIES
Tables 5 to 8 on the next page display ho w the percentage of respondents who assigned medium or high priority status to each down town amenity varied by years in Thousand Oaks, homeownership, overall satisfaction, employment status, gender, age, ethnicity, and presence of a child in the home. To facilitate comparisons, the three highest rated amenities within each sub- group are highlighted in green. The tables show that both the subgroup analyses and the overall results rank the top three priorities as showca sing local businesses, hosting a farmers market, and creating community gathering spaces.
43.5 42.0
41.5 24.1
21.4 38.2
40.6 40.7
41.1 46.4
42.2 24.1
0 1 02 03 04 05 06 07 08 09 0 1 0 0
Showcasing local businesses
Farmers Market
Community Gathering Spaces
Live performances
Public art
Providing housing
Q8aQ8eQ8fQ8cQ8dQ8b
% Respondents
High priority Medium priority
Thousand Oaks Downtown Plan
True North Research, Inc. © 2026 25City of Thousand Oaks . . . . . . . . . . . . . . . .
TABLE 5 DOWNTOWN AMENITY PRIORITIES BY YEARS IN THOUSAND OAKS, HOME OWNERSHIP STATUS & OVERALL SATISFACTION (SHOWING % HIGH & MEDIUM PRIORITY)
TABLE 6 DOWNTOWN AMENITY PRIORITIES BY EMPLOYMENT STATUS & GENDER (SHOWING % HIGH & MEDIUM
PRIORITY)
TABLE 7 DOWNTOWN AMENITY PRIORITIES BY AGE (SHOWING % HIGH & MEDIUM PRIORITY) TABLE 8 DOWNTOWN AMENITY PRIORITIES BY ETHNICITY & CHILD IN HSLD (SHOWING % HIGH & MEDIUM PRIORITY) Less than 5 5 to 9 10 to 14 15 or more Own Rent Satisfied Dissatisfied Showcasing local businesses 94.3 87.4 85.2 80.5 81.5 92.5 85.5 72.5 Farmers Market 83.2 83.1 83.9 82.6 82.2 83.7 83.3 83.9
Community Gathering Spaces 87.9 79.4 73.3 84.3 81.2 85.4 84.2 69.5 Live performances 76.8 69.1 69.0 69.8 69.5 73.5 72.6 57.8 Public art 68.5 65.9 59.4 62.6 62.7 67.2 65.7 47.6
Providing housing 68.5 63.2 54.6 62.1 56.5 80.3 64.1 47.0 Home Ownership
Status (QD4)Years in Thousand Oaks (Q1)
Overall
Satisfaction (Q5)
Full time Part time
Self-
employed Retired Other Male Female
Showcasing local businesses 86.5 94.6 87.7 74.8 93.3 81.5 88.8 Farmers Market 82.5 89.9 85.7 77.7 87.3 77.9 87.9
Community Gathering Spaces 82.7 91.4 83.3 80.5 87.4 79.6 87.3 Live performances 69.4 86.0 74.7 64.0 77.9 68.9 74.3
Public art 64.6 73.3 70.2 57.6 71.0 60.2 69.7
Providing housing 61.8 71.7 54.5 61.0 75.3 58.2 67.4
Employment Status (QD5) Gender (QD2)
18 to 24 25 to 34 35 to 44 45 to 54 55 to 64 65 or older Showcasing local businesses 91.4 87.3 91.5 82.9 86.1 74.7 Farmers Market 86.0 82.3 87.3 78.1 87.8 78.5
Community Gathering Spaces 88.5 88.7 86.3 80.4 78.6 78.7 Live performances 75.4 69.5 72.1 72.6 73.8 64.5
Public art 69.7 68.8 66.0 69.4 60.1 56.1
Providing housing 84.6 74.7 60.6 51.3 56.3 58.3
Age (QD1)
Latino/
Hispanic
Asian
American
Caucasian
/ White
African
American /
Black
Other /
Mixed Yes No
Showcasing local businesses 85.5 80.9 84.4 88.5 90.9 90.0 83.4 Farmers Market 82.6 77.5 82.9 78.5 91.3 83.8 82.2
Community Gathering Spaces 79.4 81.3 84.9 81.3 97.8 83.7 83.8 Live performances 70.4 70.8 70.8 74.8 86.0 74.2 69.6
Public art 64.4 58.3 66.3 56.7 74.2 65.9 63.5
Providing housing 59.1 71.1 64.6 67.6 73.8 45.4 66.6
Ethnicity (QD8) Child in Hsld (QD3)
Spending Priorities
True North Research, Inc. © 2026 26
City of Thousand Oaks
. . . . . . . . . . . . . . . .
S PENDING P RIORITIES
It is often the case that residents’ desires for public facilities and programs exceed a city’s finan- cial resources. In such cases, a city must prioritize projects and programs based upon a variety of factors, including the preferences and needs of residents.
Question 9 was designed to provide Thousand Oaks with a reliable measure of how residents, as a whole, prioritize a variety of projects, progra ms, and services to which the City could allocate resources in the future. After informing respondents that the City does not have the financial resources to fund all of the projects and programs that may be desired by residents, respon- dents were simply asked whether each item show n in Figure 18 should be a high, medium, or low priority for future city spending—or if the Ci ty should not spend money on the project at all.
Question 9 The City of Thousand Oaks has limited financial resources to provide local services, programs and projects desired by residents. Because it can't fund every service, program and project, however, the City must set priorities. As I read each of the following items, please indi- cate whether you think the City should make the item a high priority, a medium priority, or a low priority for future city spending . If you feel the City should not spend any money on this item, just say so. Please keep in mind that not all of the items can be high priorities.
FIGURE 18 SPENDING PRIORITIES
86.8 53.0
57.4 62.9
54.9 48.5
65.7 47.1
41.2 27.8
35.2 40.1
20.5 30.4
11.6 41.9
37.1 27.8
34.9 39.3
19.6 37.5
41.9 41.9
32.9 22.8
41.7 30.6
0 1 02 03 04 05 06 07 08 09 0 1 0 0
Maintain fire protection services
Maintain parks and recreation facilities
Invest in road maintenance
Protect water quality in creeks and streams
Protect and maintain natural open space
Invest in local public infrastructure
Maintain police services
Support job growth in Thousand Oaks
Maintain library services
Expand and improve the local trail system
Invest in sustainability, such as solar
Support the development of affordable housing
Enhance cultural arts facilities and programming
Support homeless services
Q9kQ9cQ9bQ9gQ9fQ9nQ9eQ9aQ9dQ9mQ9iQ9lQ9jQ9h
% Respondents
High priority Medium priority
Spending Priorities
True North Research, Inc. © 2026 27City of Thousand Oaks . . . . . . . . . . . . . . . .
The projects and programs are sorted in Figure 18 on the previous page from high to low based on the percentage of respondents who indicated that an item was at least a medium priority for future city spending. Among the projects and programs tested, ma intaining fire protection ser- vices was assigned the highest priority (98% high or medium priority), followed by maintaining parks and recreation facilities (95%), investing in road maintenance (95%), protecting water qual- ity in creeks and streams (91%) , and protecting and maintainin g open space (90%). Considering the intensity of opinions, maintaining police service s is also noteworthy, with 66% rating it as a high priority.
For the interested reader, Figure 19 presents th e top priorities among the subset of residents who were dissatisfied with the City’s overall perfo rmance and/or felt that the quality of life in Thousand Oaks has declined during the past five ye ars. It is worth noting that the top three pri- orities for this subgroup are the same as for residents in general (although the order for the sec- ond and third highest priorities switched). Maintaining police services ranked fourth among this group compared with seventh among all residents.
FIGURE 19 SPENDING PRIORITIES AMONG THOSE WHO ARE DISSATISFIED WITH CITY OR WHO FEEL THAT QUALITY OF
LIFE HAS WORSENED IN PAST FIVE YEARS
Tables 9-12 to follow show how the percentage of respondents that a ssigned medium or high priority status to each item varied across su bgroups of residents. To ease comparisons, the five highest rated items within each subgroup are hi ghlighted in green. The tables make clear there is unanimous consensus among resi dents on the importance of ma intaining fire protection ser- vices and parks and recreation facilities (with more variation for the other top 5 by subgroup).
87.9 64.8
47.6 70.2
57.0 60.0
49.4 45.8
37.6 35.1
27.1 28.3
25.5 37.5
10.3 30.5
41.4 17.8
29.1 23.5
30.7 30.1
32.7 30.5
20.2 17.5
19.9 7.6
0 1 02 03 04 05 06 07 08 09 0 1 0 0
Maintain fire protection services
Invest in road maintenance
Maintain parks and recreation facilities
Maintain police services
Protect and maintain natural open space
Protect water quality in creeks and streams
Invest in local public infrastructure
Support job growth in Thousand Oaks
Maintain library services
Expand and improve the local trail system
Invest in sustainability, such as solar
Support homeless services
Enhance cultural arts facilities and programming
Support the development of affordable housing
Q9kQ9bQ9cQ9eQ9fQ9gQ9nQ9aQ9dQ9mQ9iQ9hQ9jQ9l
% Respondents Who Are Dissatisfied With the City or Who Feel That the Quality of Life in the City Has Worsened in Past 5 Years High pr ior ity Medium priority
Spending Priorities
True North Research, Inc. © 2026 28City of Thousand Oaks . . . . . . . . . . . . . . . .
TABLE 9 SPENDING PRIORITIES BY YEARS IN THOUSAND OAKS, HOME OWNERSHIP STATUS & OVERALL SATISFACTION (SHOWING % HIGH & MEDIUM PRIORITY)
TABLE 10 SPENDING PRIORITIES BY EMPLOYMENT STATUS & GENDER (SHOWING % HIGH & MEDIUM PRIORITY) TABLE 11 SPENDING PRIORITIES BY AGE (SHOWING % HIGH & MEDIUM PRIORITY) TABLE 12 SPENDING PRIORITIES BY ETHNICITY & CHILD IN HSLD (SHOWING % HIGH & MEDIUM PRIORITY) Less than 5 5 to 9 10 to 14 15 or more Own Rent Satisfied Dissatisfied Maintain fire protection services 96.7 99.4 97.6 98.8 98.5 98.0 98.5 98.2 Maintain parks and recreation facilities 93.9 96.0 92.0 95.9 95.3 93.6 95.9 89.0 Invest in road maintenance 95.4 89.9 95.7 95.7 95.0 92.6 94.6 95.3 Protect water quality in creeks and streams 91.6 91.8 88.3 91.0 90.1 91.9 91.6 83.5 Protect and maintain natural open space 85.2 90.4 89.8 91.2 90.4 87.7 90.0 86.1 Invest in local public infrastructure 91.5 89.1 86.2 87.0 87.9 89.1 89.0 80.1 Maintain police services 84.1 83.3 81.8 83.5 83.3 81.8 84.2 70.3 Support job growth in Thousand Oaks 87.2 79.5 85.5 85.7 82.9 90.3 85.5 75.8 Maintain library services 84.1 83.3 81.8 83.5 83.3 81.8 84.2 70.3 Expand and improve the local trail system 65.5 70.1 70.3 70.7 71.8 62.6 70.8 65.6 Invest in sustainability, such as solar 70.8 73.0 60.8 67.5 68.7 67.9 71.3 47.3 Support development of affordable housing 67.4 60.0 57.3 64.0 57.1 79.5 64.6 45.0 Enhance cultural arts facilities, programming 63.8 59.1 56.7 64.0 62.0 62.6 65.1 45.4 Support homeless services 57.0 61.9 63.0 61.6 56.9 74.6 62.7 45.7 Years in Thousand Oaks (Q1)
Home Ownership
Status (QD4)
Overall
Satisfaction (Q5)
Full time Part time
Self-
employed Retired Other Male Female
Maintain fire protection services 98.0 100.0 98.3 99.0 96.0 98.0 98.4 Maintain parks and recreation facilities 94.6 96.4 98.6 94.6 92.8 93.5 96.8 Invest in road maintenance 93.0 91.7 94.1 98.0 92.7 94.1 94.4 Protect water quality in creeks and streams 89.4 94.7 90.2 92.6 89.9 89.1 93.1 Protect and maintain natural open space 87.3 96.7 94.1 93.3 87.4 88.4 92.5 Invest in local public infrastructure 89.3 96.3 90.3 84.0 85.9 87.9 87.3 Maintain police services 82.2 91.9 82.2 82.4 85.5 80.5 86.8 Support job growth in Thousand Oaks 84.9 93.8 78.5 80.8 92.4 80.8 88.4 Maintain library services 82.2 91.9 82.2 82.4 85.5 80.5 86.8 Expand and improve the local trail system 69.8 72.1 62.2 70.3 70.1 69.7 70.6 Invest in sustainability, such as solar 66.9 89.5 68.3 67.7 71.5 65.2 72.0 Support development of affordable housing 60.7 81.7 52.2 62.3 76.7 56.7 70.6 Enhance cultural arts facilities, programming 58.9 77.9 66.8 62.3 66.4 55.6 70.5 Support homeless services 56.5 75.7 54.0 61.5 77.5 51.6 71.6 Employment Status (QD5) Gender (QD2)
18 to 24 25 to 34 35 to 44 45 to 54 55 to 64 65 or older Maintain fire protection services 96.4 95.8 98.1 99.0 100.0 98.9 Maintain parks and recreation facilities 91.8 95.0 95.4 96.4 94.0 95.7 Invest in road maintenance 87.0 88.0 95.4 94.0 98.5 97.6 Protect water quality in creeks and streams 91.4 93.2 89.2 86.6 92.0 91.4 Protect and maintain natural open space 86.7 88.4 89.1 90.8 86.9 93.7 Invest in local public infrastructure 86.4 91.7 84.6 93.1 91.0 83.8 Maintain police services 91.7 82.8 85.1 87.8 71.3 83.5
Support job growth in Thousand Oaks 95.2 84.6 82.2 81.6 88.4 81.2 Maintain library services 91.7 82.8 85.1 87.8 71.3 83.5 Expand and improve the local trail system 65.6 66.9 69.0 71.7 74.1 69.3 Invest in sustainability, such as solar 80.3 65.5 71.4 68.4 63.7 65.0 Support development of affordable housing 89.3 75.4 61.0 48.4 59.3 57.8 Enhance cultural arts facilities, programming 67.1 54.0 61.6 65.2 62.1 62.8 Support homeless services 85.8 66.3 56.4 52.8 54.2 59.9 Age (QD1)
Latino/
Hispanic
Asian
American
Caucasian
/ White
African
American /
Black
Other /
Mixed Yes No
Maintain fire protection services 96.5 98.3 99.0 96.6 98.2 98.1 98.2 Maintain parks and recreation facilities 93.9 90.2 96.0 91.3 100.0 95.8 95.0 Invest in road maintenance 97.6 93.4 94.3 88.5 90.3 94.2 94.3 Protect water quality in creeks and streams 91.0 92.2 91.1 87.9 96.2 88.9 91.8 Protect and maintain natural open space 84.9 87.3 91.8 86.0 98.0 89.4 90.4 Invest in local public infrastructure 85.1 89.1 88.6 84.1 94.1 87.8 88.2 Maintain police services 84.2 91.6 82.9 77.9 88.2 82.2 82.8 Support job growth in Thousand Oaks 87.7 84.4 83.6 91.1 92.0 84.5 85.6 Maintain library services 84.2 91.6 82.9 77.9 88.2 84.7 82.8 Expand and improve the local trail system 70.0 69.4 69.4 79.5 76.8 68.3 70.4 Invest in sustainability, such as solar 66.0 77.4 71.4 65.7 68.0 72.9 67.9 Support development of affordable housing 66.7 75.5 62.9 61.3 71.2 58.3 67.7 Enhance cultural arts facilities, programming 60.2 64.0 63.2 69.2 75.4 63.4 62.5 Support homeless services 62.2 61.7 63.1 55.9 62.4 56.2 65.8 Ethnicity (QD8) Child in Hsld (QD3)
Emergency Preparedness
True North Research, Inc. © 2026 29
City of Thousand Oaks
. . . . . . . . . . . . . . . .
E MERGENCY P REPAREDNESS
New in 2026, the next section of the surve y assessed household emergency preparedness in Thousand Oaks. Respondents were first asked to describe how prepared their household would be to remain self-sufficient in the event of a natural disaster or other city-wide emergency. Over- all, 17% assessed that their household is well-p repared, whereas 43% felt somewhat prepared and 26% slightly prepared. Approximately 12% of respondents indicated that their household is not at all prepared to be self-sufficient if a natural disaster or other city-wide emergency were to occur and 2% were either unsure or unwilling to share their opinion (see Figure 20).
Question 10 How prepared would you say your household is to be self-sufficient in the event of a natural disaster or other city-wide emergenc y? Would you say you are well prepared, some- what prepared, slightly prepared, or not at all prepared? FIGURE 20 HSLD SELF-SUFFICIENT IN NATURAL DISASTER
Figures 21-23 show how prepared residents felt they were to be self-sufficient in the ev ent of a natural disaster or other emergency by years in Thousand Oaks, employment
status, age, presence of a child in the home, homeowner- ship status, ethnicity, gen der, and whether or not they were signed up for the County’s Emergency Alert System
(VC Alert). With the exceptions of residents 25 to 44 years of age and renters, the majority of respondents in every subgroup said that their household was at least somewhat prepared. Higher than aver age levels of preparedness
(65%+) were reported among self-employed and retired
residents, respondents at least 55 years of age, homeown- ers, and those currently enrolled in VC Alert.
FIGURE 21 HSLD SELF-SUFFICIENT IN NATURAL DISASTER BY YEARS IN THOUSAND OAKS & EMPLOYMENT STATUS Prefer not to
answer
0.5 Not sure
1.3 Not at all
prepared
11.8 Slightly
prepared
25.9 Somewhat
prepared
43.1 Well prepared
17.4 16.3 12.4 15.9 19.9 15.5
38.5 40.0
48.8 54.3
38.7 Well
prepared
8.6 13.0
20.6 20.5
Smwt
prepared
46.5 48.0 33.0
42.9 0
10 20
30 40
50 60
70 80
Less than 5 5 to 9 10 to 14 15 or more Full time Part time Self- employed
Retired Other
Years in Thousand Oaks (Q1) Employment Status (QD5)
% Respondents
Emergency Preparedness
True North Research, Inc. © 2026 30City of Thousand Oaks . . . . . . . . . . . . . . . .
FIGURE 22 HSLD SELF-SUFFICIENT IN NATURAL DISASTER BY AGE, CHILD IN HSLD & HOME OWNERSHIP STATUS FIGURE 23 HSLD SELF-SUFFICIENT IN NATURAL DISASTER BY ETHNICITY, GENDER & SIGNED UP FOR COUNTY’S
EMERGENCY ALERT SYSTEM
Regardless of how prepared respondents felt they were to be self-sufficient in the event of a nat- ural disaster or other city-wi de emergency, all respondents were subsequently asked if their household has each of the items shown in Figure 24 on the next page that are considered essen- tial items for self-sufficiency in an emergency.
The majority of respondents answered in the af firmative for seven of the ten emergency items tested. Respondents were most likely to indica te that their household has emergency lighting and flashlights with extra batteries (86%), a first aid kit (85%), and a 72-hour supply of prescrip- tion medications for all family members and pets (78%). At the other end of the spectrum, less than half had a family emergency plan that they annually review or practice (30%), a plan to reunite family members at a particular location if they are separated (36%), and an emergency supply kit with all essentials that is easily ac cessible and can be taken with them if evacuated (47%).
23.9 19.9 15.7 17.0 17.8 15.5
43.9 55.1
39.4 45.1 47.6
30.8 17.910.611.5
Well
prepared
18.6 39.7
35.833.2
Smwt
prepared
40.1 0
10 20
30 40
50 60
70 80
18 to 24 25 to 34 35 to 44 45 to 54 55 to 64 65 or
older
Yes No Own Rent
Age (QD1) Child in Hsld (QD3) Home Ownership
Status (QD4)
% Respondents
15.3 20.7 13.1 21.3 14.4
49.0 42.7
43.6 43.9
41.1 Well
prepared
18.4 11.0 17.0 21.9
Smwt
prepared
33.7 39.3
46.3 35.2
0 10
20 30
40 50
60 70
80 Latino /
Hispanic
Asian
American
Caucasian /
White
African
American /
Black
Other / Mixed Male Female Yes No
Ethnicity (QD8) Gender (QD2) Signed up for County's
Emergency Alert System
(Q12)
% Respondents
Emergency Preparedness
True North Research, Inc. © 2026 31City of Thousand Oaks . . . . . . . . . . . . . . . .
Question 11 Does your household have: _____?
FIGURE 24 HOUSEHOLD EMERGENCY PREPAREDNESS ITEMS
The last question in this series asked responde nts whether or not they were currently signed up for the County's emergency alert system (VC Alert). Overall, six-in-ten (60% of) respondents indi- cated that they were signed up for VC Alert, whereas 17% were not and 23% were unsure or declined to answer. Residents who have lived in the City 10 to 14 years, full-time, self-employed, or retired individuals, respondents at least 35 years of age (and particularly 45 to 54), homeown- ers, and African Americans were the most likely to indicate that they were enrolled.
Question 12 Are you currently signed up for the County's emergency alert system (VC Alert)? FIGURE 25 CURRENTLY SIGNED UP FOR VC ALERT
86.2 84.7
78.3 67.8
65.4 64.3
53.4 47.2
35.8 29.6
10.4 10.9
15.8 17.3
27.0 24.0
37.7 43.6
52.6 61.5
14.9 7.6
11.7 8.9
9.2 11.6
8.9 6
4 3
0 1 02 03 04 05 06 07 08 09 0 1 0 0
Emergency lighting & flashlights with extra batteries
A First-Aid kit
A 72-hour supply of prescription medications for all family members and pets
Tools that are required to shut off water, gas and electricity A 72-hour supply of emergency food and water for family members and pets
The ability to leave your home by vehicle in less than 5 minutes if ordered to evacuate
An evacuation plan that includes at least two evacuation routes out of your neighborhood
An Emergency Supply Kit with all essentials that is easily accessible and can be taken with you if you are evacuated A plan to reunite family members at a particular location if you are separated
A family emergency plan that you annually review or practice Q11dQ11cQ11bQ11eQ11aQ11jQ11gQ11iQ11fQ11h
% Respondents
Yes No DK/NA
Yes, signed up
for emergency
alert system
59.9 Not signed up
for emergency
alert system
17.0 Not sure
22.4 Prefer not to
answer
0.6 Emergency Preparedness
True North Research, Inc. © 2026 32City of Thousand Oaks . . . . . . . . . . . . . . . .
FIGURE 26 CURRENTLY SIGNED UP FOR VC ALERT BY YEARS IN THOUSAND OAKS & EMPLOYMENT STATUS FIGURE 27 CURRENTLY SIGNED UP FOR VC ALERT BY AGE, CHILD IN HSLD & HOME OWNERSHIP STATUS FIGURE 28 CURRENTLY SIGNED UP FOR VC ALERT BY ETHNICITY & GENDER
60.9 49.9
64.3 65.0
49.2 63.0
70.8 57.5
43.3 0
10 20
30 40
50 60
70 80
90 100
Less than 5 5 to 9 10 to 14 15 or more Full time Part time Self- employed
Retired Other
Years in Thousand Oaks (Q1) Employment Status (QD5)
% Respondents Signed Up for
Emergency Alert System
62.7 66.9
59.9 59.6 63.5
48.1 72.768.8
38.9 33.0
0 10
20 30
40 50
60 70
80 90
100
18 to 24 25 to 34 35 to 44 45 to 54 55 to 64 65 or
older
Yes No Own Rent
Age (QD1) Child in Hsld (QD3) Home Ownership
Status (QD4)
% Respondents Signed Up for
Emergency Alert System
53.2 57.6
63.5 73.5
60.7 65.8
55.3 0
10 20
30 40
50 60
70 80
90 100
Latino /
Hispanic
Asian American Caucasian /
White
African
American /
Black
Other / Mixed Male Female
Ethnicity (QD8) Gender (QD2)
% Respondents Signed Up for
Emergency Alert System
Staff & Governance
True North Research, Inc. © 2026 33
City of Thousand Oaks
. . . . . . . . . . . . . . . .
S TAFF & G OVERNANCE
Although much of the survey focused on residents’ satisfaction with the City’s efforts to provide specific services, as with other progressive citi es Thousand Oaks recognizes there is more to good local governance than simply providing satisfactory services. Do residents perceive that the City is responsive to residents and businesses? How well is the Ci ty engaging with its residents? Do residents feel that the City is doing a good job managing development and effectively plan- ning for the future? Answers to questions such as these are as important as service-related ques- tions in measuring the City’s performance in meeting residents’ needs. Accordingly, they were the focus of the next section of the interview.
LOCAL GOVERNANCE The first question in this series was designed to measure how resi- dents perceive the City on the topics of a ccessibility, responsiveness, engagement, fiscal accountability, and effectively planning for the City’s future. The format of the question was straightforward: for each of the statements sh own at the left of Figure 29, respondents were asked if they agreed or disagreed with the stat ement. The City was rated highest for its perfor- mance in providing access to information (51% excellent or good), followed by engaging with residents to get their feedback (45%), being re sponsive to residents and businesses (38%), man- aging development and effectively planning for the future (38%), working through critical issues facing the City (37%), and budgeting tax dollars wisely (31%). A sizeable percentage of residents were unsure how to answer or did not provide a response to this question series, ranging from 13% (providing access to information) to 34% (budgeting tax dollars wisely) of residents. Accord- ingly, Figure 30 on the next page presents this same information after factoring out the ‘not sure’ responses to isolate those with an opinion.
7 The relative rankings were largely unchanged,
and positive ratings exceeded negative ratings by a factor of at least 2-to-1 for every statement.
Question 13 For each of the items I read next, please tell me how good of a job you think the City of Thousand Oaks is doing.
FIGURE 29 RATING ASPECTS OF CITY GOVERNANCE
7. The percentage of responde nts who provided an opinion for each statement is shown to the right of each statement in brackets.
9.2 10.5
6.7 6.2
6.0 4.9
42.0 34.8
31.5 31.6
30.5 25.9
26.0 25.3
25.5 25.2
24.5 22.0
8.1 11.5
7.2 9.1
7.3 8.6
2 3
2 12.8
14.9 26.7
24.0 28.8
34.14.5 3.0
4.0 0 1 02 03 04 05 06 07 08 09 0 1 0 0
Providing access to information
Engaging with residents to get their feedback
Being responsive to residents and businesses
Managing development, effectively planning for future
Working through critical issues facing the City
Budgeting tax dollars wisely
Q13eQ13dQ13aQ13bQ13cQ13f
% Respondents
Excellent Good Fair Poor Very poor DK/NA
Staff & Governance
True North Research, Inc. © 2026 34City of Thousand Oaks . . . . . . . . . . . . . . . .
Among those with an opinion, the City was rated highest for its performance in providing access to information (59% excellent or good), followed by engaging with residents to get their feed- back (53%), being responsive to residents and businesses (52%), working through critical issues facing the City (51%), managing development and effectively plan ning for the future (50%), and budgeting tax dollars wisely (47%). As shown in Table 13, ratings trended up over the past three years, but none of the changes reached the threshold for statistical significance.
FIGURE 30 RATING ASPECTS OF CITY GOVERNANCE AMONG RESPONDENTS WHO PROVIDED OPINION TABLE 13 RATING ASPECTS OF CITY GOVERNANCE BY STUDY YEAR (SHOWING % EXCELLENT & GOOD AMONG RESPONDENTS WHO PROVIDED OPINION)8
STAFF CONTACT Staff members at the City of Thousand Oaks are often the “face” of the City for residents who are using city facilities, participating in various programs or events, or in need of assistance from the City on any num ber of matters. Twenty-seven percent (27%) of respondents indicated that they had contacted Thousand Oaks staff at least once during the 12 months prior to the interview, which is statistically consistent with 2023 (Figure 31 on next page). Interaction with city staff was most commonly reported by residents who have lived in the City at least five years, those at least 35 year s of age (and especially 55 to 64), residents in an ethnic group other than African American, those who own their home, and respondents dissatis- fied with the job the City is doing to provide services (see figures 32-33 on the next page).
8. ‘Budgeting tax dollars wisely’ was previously worded as ‘Spending tax dollars wisely.’
10.6 12.4
9.1 8.4
8.1 7.4
48.2 40.8
43.0 42.8
41.6 39.3
29.8 29.7
34.8 34.4
33.1 33.4
9.3 13.5
9.8 10.2
12.0 13.1
2 4
3 4.2
5.2 6.8
0 1 02 03 04 05 06 07 08 09 0 1 0 0
Providing access to information [87%]
Engaging with residents to get their feedback [85%]
Being responsive to residents and businesses [73%]
Working through critical issues facing the City [71%]
Managing development, effectively planning for future [76%] Budgeting tax dollars wisely [66%]
% Respondents Who Provided Opinion
Excellent Good Fair Poor Very poor
2026 2023 2020 2017 2015 2013
Working through critical issues facing the City 51.2 47.3 60.9 57.8 58.3 62.2 +3.9 Providing access to information 58.7 56.4 61.2 66.4 64.1 61.1 +2.3 Managing development, effectively planning for future 49.7 47.6 55.7 56.8 56.3 59.1 +2.1 Budgeting tax dollars wisely 46.7 44.7 51.7 52.8 50.3 51.2 +2.0 Engaging with residents to get their feedback 53.2 52.2 59.3 57.1 51.1 45.2 +1.0 Being responsive to residents and businesses 52.0 52.5 55.8 61.5 52.9 55.4 -0.5 Change in
Excellent + Good
2023 to 2026
Study Year
Staff & Governance
True North Research, Inc. © 2026 35City of Thousand Oaks . . . . . . . . . . . . . . . .
Question 14 In the past 12 months, have you been in contact with staff from the City of Thou- sand Oaks?
FIGURE 31 CONTACT WITH CITY STAFF IN PAST 12 MONTHS BY STUDY YEAR FIGURE 32 CONTACT WITH CITY STAFF IN PAST 12 MONTHS BY YEARS IN THOUSAND OAKS & AGE
28.9 29.6
36.5 31.4 35.2 32.4
65.9 63.5
60.6 66.2 64.1 67.1
3.5 4.0 5.6 2.5 2.2 0.5 0.5
26.8 68.8
0 10
20 30
40 50
60 70
80 90
100
2026 2023 2020 2017 2015 2013 2009
Study Y ear
% Respondents
Prefer not to
answer
Not sure
No contact with
staff
Yes, co ntact
with staff
19.9 16.4
26.5 32.8
35.5 26.026.2
32.330.7
21.4 0
10 20
30 40
50 Less than
5 5 to 9 10 to 14 15 or
mo re
18 to 24 25 to 34 35 to 44 45 to 54 55 to 64 65 or
older
Years in Thousand Oaks (Q1) Age (QD1)
% Respondents With Staff
Contact in Past 12 Months
Staff & Governance
True North Research, Inc. © 2026 36City of Thousand Oaks . . . . . . . . . . . . . . . .
FIGURE 33 CONTACT WITH CITY STAFF IN PAST 12 MONTHS BY ETHNICITY, HOME OWNERSHIP STATUS & OVERALL
SATISFACTION
ASSESSMENT OF CITY STAFF The final question in this series asked residents with recent city staff contact to rate Thousand Oaks staff on three dimensions: professionalism, accessibility, and helpfulness.
Question 15 In your opinion, was the staff at the City very ___, somewhat ___, or not at all ___.
FIGURE 34 RATING ASPECTS OF CITY STAFF
Respondents who had city staff
contact provided high ratings on
all three dimensions, with at
least 85% indicating that staff
were very or somewhat profes-
sional (91%), accessible (88%),
and helpful (85%). The percent-
age of residents who rated the
staff they had interacted with as
very professional (67%), helpful
(51%), and accessible (50%)
trended downward from 2023 to
2026, although none of the
changes were statistically signifi-
cant (see Table 14).
TABLE 14 RATING ASPECTS OF CITY STAFF BY STUDY YEAR (SHOWING % VERY)
28.4 30.0
17.6 27.2
37.6 15.7
27.8 24.125.3
0 10
20 30
40 50
Latino /
Hispanic
Asian
American
Caucasian /
White
African
American /
Black
Other /
Mixed
Own Rent Satisfied Dissatisfied
Ethnicity (QD8) Home Ownership Status
(QD3)
Overall Satisfaction (Q5)
% Respondents With Staff
Contact in Past 12 Months
67.0 50.0 51.1
24.2 38.1 34.2
12.2 1.6 2.4 2.6
9.57.2 0
10 20
30 40
50 60
70 80
90 100
Professionalism Accessibility Helpfulness
Q15 Rating City staff on . . .
% Respondents With Staff
Contact in Past 12 Months
Not sure
Not at all
Som ewhat
Very
2026 2023 2020 2017 2015 2013 2009
Professional 67.0 69.2 75.6 74.5 73.3 75.3 66.4 -2.3
Accessible 50.0 54.1 61.3 56.6 64.6 63.9 61.3 -4.1
Helpful 51.1 56.6 65.8 61.7 60.4 68.5 65.5 -5.6
Change in
% Very
2023 to 2026
Study Year
City-Resident Communication
True North Research, Inc. © 2026 37
City of Thousand Oaks
. . . . . . . . . . . . . . . .
C ITY -R ESIDENT C OMMUNICATION
The importance of city communication with residents cannot be overstated. Much of a city’s suc- cess is shaped by the quality of information that is exchanged in both directions, from the City to the community and from the community to the City. This study is just one example of Thou- sand Oak’s efforts to enhance the information flow to the City to better understand citizens’ con- cerns, perceptions, and needs. In this sectio n of the report, we present the results of the communication-related questions.
OVERALL SATISFACTION Question 16 of the survey asked residents to report their satis- faction with city-resident communication in Thousand Oaks. Overall, 66% of respondents in 2026 indicated they were satisfied with City’s efforts to communicate with residents through newslet- ters, the Internet, social medi a, and other means (Figure 35). The remaining respondents were either dissatisfied with the City’s efforts in this respect (18%) or unsure of their opinion (17%).
Between 2023 and 2026, overall satisfaction with the City’s communication efforts increased (+2%), although the change fell short of the threshold for statistical significance. There was, how- ever, a statistically significant decline in the pr oportion of residents who were somewhat dissat- isfied (-4%) and an increase in the percentage somewhat satisfied (+5%). After factoring out the ‘not sure’ responses to isolate those with an opinion, the percentage satisfied was statistically higher in 2026 than 2023 (79% vs. 74%).
Question 16 Overall, are you satisfied or dissatisfied with the City's efforts to communicate with residents through newsletters, the Internet, social media, and other means? FIGURE 35 SATISFACTION WITH COMMUNICATION BY STUDY YEAR † Statistically significant change (p < 0.05) between the 2023 and 2026 studies.
For the interested reader, figures 36 to 38 on th e next page display how satisfaction with the City’s efforts to communicate with resident s varied across resident subgroups, among those who provided an opinion.
19.6 26.0 23.7 25.7
32.5 40.9
43.7 45.7 45.9 46.2
43.1 39.6
16.9 14.4 13.3 14.2
15.0 9.75.6
4.0 3.0 2.1
4.8 3.613.3 9.1 14.0 11.1
4.3 6.0
16.9 48.7†
13.0†
4.5 15.5
0 10
20 30
40 50
60 70
80 90
100
2026 2023 2020 2017 2015 2013 2009
Study Y ear
% Respondents
Prefer not to
answer
Not sure
Very
dissatisfied
Som ewhat
dissatisfied
Som ewhat
satisfied
Very
satisfied
City-Resident Communication
True North Research, Inc. © 2026 38City of Thousand Oaks . . . . . . . . . . . . . . . .
FIGURE 36 SATISFACTION WITH COMMUNICATION BY YEARS IN THOUSAND OAKS & EMPLOYMENT STATUS FIGURE 37 SATISFACTION WITH COMMUNICATION BY AGE, CHILD IN HSLD & HOME OWNERSHIP STATUS FIGURE 38 SATISFACTION WITH COMMUNICATION BY ETHNICITY, GENDER & OVERALL SATISFACTION
19.7 22.5 21.7 19.2 21.1
58.6 64.1
55.1 62.0 58.2
19.9 28.3
18.8 Ver y
satisfied
18.1 58.947.859.2
Smwt
satisfied
64.3 0
10 20
30 40
50 60
70 80
90 100
Less than 5 5 to 9 10 to 14 15 or more Full time Part time Self- employed
Retired Other
Years in Thousand Oaks (Q1) Employment Status (QD5)
% Respondents
Who Provided Opinion
16.4 22.6 21.1 21.0 21.0 18.4
61.5 58.3 58.8 59.7 58.7 59.0
Very
satisfied
24.1 19.8 17.0 22.3
Smwt
satisfied
59.2 56.5 55.8
59.8 0
10 20
30 40
50 60
70 80
90 100
18 to 24 25 to 34 35 to 44 45 to 54 55 to 64 65 or
older
Yes No Own Rent
Age (QD1) Child in Hsld (QD3) Home Ownership
Status (QD4)
% Respondents
Who Provided Opinion
39.9 19.7 22.1 23.1
2.4 34.4
58.2 59.4 61.1
41.6 6.2
22.422.6
Ver y
satisfied
14.8 76.1
62.153.4Smwt
satisfied
53.1 0
10 20
30 40
50 60
70 80
90 100
Latino /
Hispanic
Asian
American
Caucasian /
White
African
American /
Black
Other /
Mixed
Male Female Satisfied Dissatisfied
Ethnicity (QD8) Gender (QD2) Overall Satisfaction (Q5)
% Respondents
Who Provided Opinion
City-Resident Communication
True North Research, Inc. © 2026 39City of Thousand Oaks . . . . . . . . . . . . . . . .
INFORMATION SOURCES To help the City identify the most effective means of communi- cating with residents, it is helpful to understand what information sources they currently rely on for this type of information. In an open-ended manner, residents were asked to list the informa- tion sources they typically use to find out about Thousand Oaks news, services, programs, and events. Because respondents were allowed to provide up to three so urces, the percentages shown in Figure 39 represent the percentage of residents who mentioned a particular source, and thus sum to more than 100.
The most frequently-cited source for city information was The Acorn newspaper (48%), followed by social media like Facebook, Twitter, or Instagram (32%), the City’s website (20%), and Next- door (19%).
Question 17 What information sources do you use to find out about City of Thousand Oaks news, services, programs and events?
FIGURE 39 SOURCES FOR THOUSAND OAKS INFO
Table 15 on the next page comp ares the top information sources cited in response to Question 17 by study year, whereas figures 40 and 41 sh ow how the information sources residents cited in 2026 varied by age, homeownership status, the presence of a child in the home, ethnicity, and whether they were satisfied or dissatisfied with the City’s communication efforts.
Examining responses by study year reveals that the top four most utilized resources for city information have remained the same over the pa st three years (albeit in a slightly different order). Reliance on the Ventura County Star returned to the top five after dropping off the list in 2023.
48.2 31.9
20.4 18.7
15.1 15.0
13.5 12.6
8.5 6.9
6.1 4.8
4.2 4.0
3.9 3.5
2.2 2.0
1.4 1.1
1.1 5.3
7.0 0 1 02 03 04 05 0
The Acorn (weekly newspaper)
Social Media like Facebook, Twitter or Instagram
City’s website
Nextdoor
Ventura County Star/(daily newspaper)
Internet (not City’s site)
Email notification from City
Friends/Family/Associates
City Scene/City Newsletter
Do Not Receive Information about City
Postcards, letters, flyers or brochures (mailed to home) Bank of America Performing Arts Center correspondence
Television (general)
Flyers, brochures or posters (displayed at public facilities) Street banners
Utility bill insert
Radio
Not sure
Other (unique responses)
City Council Meetings
Ventura County Reporter/weekly newspaper
LA Daily News/daily newspaper
Channel 10 or Channel 3, TOTV Government Access TV
% Respondents
City-Resident Communication
True North Research, Inc. © 2026 40City of Thousand Oaks . . . . . . . . . . . . . . . .
TABLE 15 TOP SOURCES FOR THOUSAND OAKS INFO BY STUDY YEAR FIGURE 40 INFORMATION SOURCE CATEGORIES BY OVERALL, AGE & HOME OWNERSHIP STATUS FIGURE 41 INFORMATION SOURCE CATEGORIES BY CHILD UNDER 18 IN HSLD, ETHNICITY & SATISFACTION WITH CITY
COMMUNICATION
2026 2023 2020 2017 2015 2013 2009
The Acorn The Acorn The Acorn The Acorn The Acorn Internet (general) The Acorn Social Media Social Media Nextdoor Ventura County
Star Internet (general) The Acorn Ventura County
Star
City’s website Nextdoor Social Media City's website City website Ventura County Star Internet (general)
Nextdoor City’s website Ventura County
Star
Internet (not City's
site)
Ventura County
Star City website City website
Ventura County
Star
Email notification
from City
Internet (not City’s
site) Utility bill insert TV (general)
Postcards, letters,
brochures (mailed
to home)
City Newsletter
Study Year
56 62
57 63
66 60
41 56
57 55
48 55
32 24
27 37
37 34
33 34
26 24
34 22
25 17
23 23
22 29
21 11
11 20
25 24
25 22
16 11
14 15
15 13
9 7
11 11
9 7
4 2
8 9
15 9
7 6
7 8
4 4
5 7
6 6
47 58
63 59
48 47
0 10
20 30
40 50
60 70
80 90
18 to 24 25 to 34 35 to 44 45 to 54 55 to 64 65 or older Own Rent Overall Age (QD1) Home Ownership Status
(QD4)
% Respondents
City website, social media,
email
Newspapers
Non-City websites
Other sources
City newsletter, direct mail
City Council City meetings,
flye rs, TOTV
Radio or T V
Not sure / No sources
54 61
62 63
63 55
54 40
59 48
56 53
51 60
44 32
32 41
29 30
31 35
28 17
31 34
23 23
22 33
29 20
22 30
15 19
29 21
18 21
22 14
21 23
12 42
25 11
11 17
10 18
15 13
10 12
17 12
12 10
6 4
5 4
8 11
0 2
9 6
6 6
7 3
5 6
5 11
6 5
8 61
58 55
43 60
37 63
0 10
20 30
40 50
60 70
80 90
None One T wo T hree or
mo re
Latino /
Hispanic
Asian
American
Caucasian
/ White
African
American
/ Black
Other /
Mixed
Satisfied Dis-
satisfied
Children Under 18 in Hsld (QD3) Ethnicity (QD8) Satisfaction With Communication (Q16)
% Respondents
City website, social media,
email
Newspapers
Non-City websites
Other sources
City newsletter, direct mail
City Council City meetings,
flye rs, TOTV
Radio or T V
Not sure / No sources
Background & Demographics
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City of Thousand Oaks
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B ACKGROUND & D EMOGRAPHICS
Table 16 presents the key demographic and back ground information that was collected during the study. Because of the probability-based sampling methodology and screening protocols used in selecting the sample (see Sample, Recruiting & Data Collection on page 42), the results shown are representative of the universe of adults within the City of Thousand Oaks. The primary moti- vations for collecting the background and demographic information were to manage the sam- pling process and provide insight into how the results of the substantive questions of the survey vary by demographic characteristics (see crosstabulations in Appendix A for a full breakdown of each question).
TABLE 16 DEMOGRAPHICS OF SAMPLE BY STUDY YEAR
2026 2023 2020 2017 2015 2013 2009
Total Respondents 1,071 1,765 690 567 400 400 400
QD1 Age %%%%%%%
18 to 24 11.0 9.4 10.5 10.3 10.4 10.3 11.1
25 to 34 12.9 14.7 10.8 12.4 12.6 12.5 13.7
35 to 44 16.7 15.3 14.4 14.6 17.7 17.5 19.1
45 to 54 14.8 16.7 18.3 18.7 21.9 21.6 21.7
55 to 64 17.4 15.9 17.9 15.3 16.7 16.5 14.6
65 and over 26.9 22.7 21.9 22.7 18.8 18.6 15.6
P r e f e r n o t t o a n s w e r 0 . 35 . 46 . 26 . 01 . 93 . 04 . 2 QD2 Gender
Male 47.6 47.6 49.8 50.2 52.0 50.6 50.0
Female 46.2 45.3 48.6 45.1 48.0 49.4 50.0
O t h e r / P r e f e r n o t t o a n s w e r 6 . 27 . 11 . 64 . 70 . 00 . 00 . 0 QD3 Child in Hsld
Yes 30.4 29.2 29.6 33.0 42.1 36.0 47.3
No 62.6 63.2 64.7 62.6 55.3 63.5 51.9
P r e f e r n o t t o a n s w e r 7 . 07 . 65 . 74 . 42 . 70 . 40 . 8 QD4 Home ownership status
Own 74.1 68.0 73.9 81.0 74.9 79.6 81.8
Rent 23.0 23.7 21.2 16.5 21.6 18.3 16.2
P r e f e r n o t t o a n s w e r 2 . 98 . 34 . 92 . 53 . 52 . 12 . 0 QD5 Employment status
Full time 44.4 47.1 39.2 50.2 48.0 50.4 50.0
Part time 6.9 5.5 6.9 7.0 9.9 11.3 9.9
Self-employed 8.7 9.6 10.1 0.0 0.0 0.0 0.0
Student 5.6 4.8 6.5 4.3 5.7 6.6 6.9
Homemaker 2.7 3.2 4.4 5.9 8.8 8.8 6.7
Retired 23.4 22.4 25.3 24.7 21.2 17.8 18.5
I n - b e t w e e n j o b s 2 . 61 . 72 . 33 . 41 . 84 . 26 . 8 P r e f e r n o t t o a n s w e r 5 . 75 . 75 . 24 . 54 . 60 . 91 . 2 QD6 Commute outside City for job / school
Not employed or in school 28.7 27.2 32.0 34.0 31.8 30.8 32.0 Yes 31.0 31.8 28.7 36.2 36.3 38.5 34.4
No 33.1 33.8 32.8 23.0 26.5 29.8 32.0
N o t s u r e 0 . 00 . 00 . 50 . 10 . 50 . 00 . 2
P r e f e r n o t t o a n s w e r 7 . 27 . 15 . 96 . 85 . 00 . 91 . 4 QD7 Typical commute minutes to job / school
No commute 61.8 61.1 64.9 56.9 58.3 60.6 64.0
20 or less 3.4 3.5 4.2 4.2 5.1 4.8 6.1
21 to 39 5.5 6.0 5.6 4.9 6.3 6.0 8.6
40 to 59 5.4 6.6 6.0 3.4 6.7 7.7 6.4
60 or more 11.4 12.9 11.6 20.7 16.1 18.4 11.9
Prefer not to answer 12.4 10.0 7.7 9.8 7.6 2.6 3.0
Ethnicity (QD8)
Latino / Hispanic 21.0 22.6 N/A N/A N/A N/A N/A
Asian American 8.0 8.3 N/A N/A N/A N/A N/A
Caucasian / White 56.5 53.2 N/A N/A N/A N/A N/A
African American / Black 3.3 2.0 N/A N/A N/A N/A N/A
Other / Mixed 3.9 5.7 N/A N/A N/A N/A N/A
Prefer not to answer 7.4 8.2 N/A N/A N/A N/A N/A
Study Year
Methodology
True North Research, Inc. © 2026 42
City of Thousand Oaks
. . . . . . . . . . . . . . . .
M ETHODOLOGY
The following sections outline the methodology used in the study, as well as the motivation for using certain techniques.
QUESTIONNAIRE DEVELOPMENT Dr. McLarney of True North Research worked closely with the City of Thousand Oaks to develop a qu estionnaire that covered the topics of interest and avoided the many possible sources of system atic measurement error, including position- order effects, wording effects, response-category effects, scaling effects, and priming. Several questions included multiple indivi dual items. Because asking item s in a set order can lead to a systematic bias in responses, the items were asked in random order for each respondent.
Several questions asked in this study were presented only to a subset of respondents. For exam- ple, only respondents who had interacted with city staff in the past 12 months were asked about their interactions with staff. The ques tionnaire included with this report (see Questionnaire & Toplines o n p a g e 4 5 ) i d e n t i f i e s s k i p p a t t e r n s u s e d during the interview to ensure that each respondent received the appropriate questions. It is also worth noting that most of the questions asked in the 2026 survey were tracked directly from the 2023 survey to allow the City to reliably track its performance over time.
PROGRAMMING, PRE-TEST & TRANSLATION Prior to fielding the survey, the ques- tionnaire was CATI (Computer Assisted Telephon e Interviewing) programmed to assist the live interviewers when conducting the telephone interviews. The CATI program automatically navi- gates skip patterns, randomizes the appropriate question items, and al erts the interviewer to certain types of keypunching mistakes should they happen during the interview. The survey was also programmed into a passcode- protected online survey application to allow online participa- tion for sampled residents. The integrity of the questionnaire wa s pre-tested internally by True North and by dialing into random homes in the City prior to formally beginning the survey. The final questionnaire was also professionally translated into Spanish to allow for data collection in English or Spanish according to the preference of the respondent.
SAMPLE, RECRUITING & DATA COLLECTION There were two separate samples (and phases) of this study. In the fi rst phase, households were selected at random from the City of Thousand Oaks using a comprehensive database of residential addresses. After random selec- tion, households were recruited to participate in the survey using a combination of mailed let- ters, email invitations, text invitations, and telephone calls to both land lines and mobile lines, as appropriate. Mail, email, and text invitations contained a unique passcode so that only those invited could access the secure survey site, and they could complete the survey one time only.
Following a period of online data collection, True North began placing calls to land lines and mobile phone numbers of households that had yet to participate in the online survey as a result of the mailed and/or emailed invitations, or for which only telephone contact information was available.
Telephone interviews averaged 18 minutes and were conducted during weekday evenings and on weekends. It is standard practice not to call during weekdays because most working adults are unavailable and thus calling during those hours would likely bias the sample. A total of 1,071 completed surveys were gathered online and by telephone between January 13 and January 18, Methodology
True North Research, Inc. © 2026 43City of Thousand Oaks . . . . . . . . . . . . . . . .
2026. These interviews constitute the Main, phase one sample as they represent a statistically reliable, representative cross-section of the adul t population in Thousand Oaks. The results dis- cussed in the body of this report and the crosst abulations in Appendix A are based on the Main sample.
To accommodate the City's interest in allowing all residents the opportunity to participate in the study—not just those who were selected at rand om for the Main sample—the second phase of the study will make an identical (but separate) survey available to interested residents. All house- holds in the City will be mailed a postcard inviting them to participate in the survey online at a secure website. The postcards will include two unique personal identification numbers for each household, thereby preventing non-residents from accessing the online survey and preventing resident households from participating more than twice. Surveys collected in this second phase of the study will constitute the Supplemental sample.
The Supplemental sample will represent a non-random group of interested residents, and will not necessarily be representative of the City’s adult population. For this reason, the results for the Supplemental sample will be analyzed separately and presented in a separate set of crosstab- ulations. The question-by-question analysis and key findings of this report are based on the Main sample findings only—not the forthcoming Supplemental sample.
MARGIN OF ERROR DUE TO SAMPLING By using a random sample and monitoring the sample characteristics as data collection pr oceeded, True North ensured that the Main sam- ple was representative of adult residents who liv e in the City of Thousand Oaks. The results of the sample can thus be used to estimate the opinions of all adult residents of the City. Because not every adult resident of the City participated in the survey, however, the results have what is known as a statistical margin of error due to sampling. The margin of error refers to the differ- ence between what was found in the survey of 1,071 adult residents for a particular question and what would have been found if all of the estimated 100,054 adult residents9 had been surveyed.
Figure 42 on the next page provides a graphic plot of the maximum margin of error for this study. The maximum margin of error for a dichotomous percentage result occurs when the answers are evenly split such that 50% provide one response and 50% provide the alternative response. For this survey, the maximum margin of error is ± 3.0% for questions answered by all 1,071 respondents.
Within this report, figures and tables show how responses to ce rtain questions varied by demo- graphic characteristics such as age of the respon dent and presence of a child in the home. Fig- ure 42 is thus useful for understanding how the maximum margin of error for a percentage estimate will grow as the number of individuals asked a question (or in a particular subgroup) shrinks. Because the margin of error grows expo nentially as sample size decreases, the reader should use caution when generalizing and interpreting the results for small subgroups.
9. United States Census estimate for City of Thousand Oaks adult population (18+), 2024 ACS 5-Year Estimate.
Methodology
True North Research, Inc. © 2026 44City of Thousand Oaks . . . . . . . . . . . . . . . .
FIGURE 42 MAXIMUM MARGIN OF ERROR
DATA PROCESSING Data processing consisted of checking the data for errors or inconsis- tencies, coding and recoding responses, weighting, and preparing frequency analyses and cross- tabulations.
ROUNDING Numbers that end in 0.5 or higher are rounded up to the nearest whole num- ber, whereas numbers that end in 0.4 or lower are rounded down to the nearest whole number.
These same rounding rules are also applied, when needed, to arrive at numbers that include a decimal place in constructing figures and tables. Occasionally, these rounding rules lead to small discrepancies in the first decimal place when comparing tables and charts for a given question. 1,071 Respondents
± 3.0%
0%
2%
4%
6%
8%
10%
12%
14%
0 200 400 600 800 1000 1200 1400 1600 1800 2000
Sample Size (Number of Respondents)
Margin of Error
Questionnaire & Toplines
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City of Thousand Oaks
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Q UESTIONNAIRE & T OPLINES
True North Research, Inc. © 2026 Page 1
City of Thousand Oaks
Community Opinion Survey
Final Toplines (n=1,071)
January 2026
Section 1: Introduction to Study
Hi, may I please speak to _____? Hi, my name is _____ and Im calling from TNR on behalf of the City of Thousand Oaks. Were conducting a survey about important issues in Thousand Oaks and we would like to get your opinions.
If needed: This is a survey about community issues in Thousand Oaks Im NOT trying to sell anything and I wont ask for a donation.
If needed: The survey should take about 12 minutes to complete.
If needed: If now is not a convenient time, can you let me know a better time so I can call back?
If needed: Your responses to the survey will be confidential.
If the person says they are an elected official or is somehow associated with the survey, politely explain that this survey is designed to measure the opinions of those not closely associated with the study, thank them for their time, and terminate the interview.
Section 2: Land Line (only) Screener for Inclusion in the Study SC1 To begin, are you at least 18 years of age?
1 Yes Qualified
2 No Ask to speak to someone in household
that is at least 18 years of age
99 Prefer not to answer Terminate
Section 3: Quality of Life
Id like to begin by asking you a few questions about what it is like to live in the City of Thousand Oaks.
Q1 How long have you lived in Thousand Oaks?
1 Less than 1 year 1%
2 1 to 4 years 13%
3 5 to 9 years 17%
4 10 to 14 years 10%
5 15 years or longer 58%
99 Prefer not to answer 0%
Questionnaire & Toplines
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Thousand Oaks Resident Survey 1/19/2026
True North Research, Inc. © 2026 Page 2
Q2 How would you rate the overall quality of life in Thousand Oaks? Would you say it is excellent, good, fair, poor or very poor?
1 Excellent 40%
2 Good 51%
3 Fair 8%
4 Poor 0%
5 Very poor 1%
98 Not sure 0%
99 Prefer not to answer 0%
Only ask Q3 if Q1=(3,4,5).
Q3
Over the past five years, would you say that the quality of life in Thousand Oaks has improved, stayed about the same, or gotten worse? If better or worse, ask: Would that be much (improved/worse) or somewhat (better/worse)?
1 Much improved 3%
2 Somewhat improved 13%
3 About the same 50%
4 Somewhat worse 28%
5 Much worse 4%
98 Not sure 1%
99 Prefer not to answer 0%
Q4
If the city government could change one thing to make Thousand Oaks a better place to live now and in the future, what change would you like to see? Verbatim responses recorder and later grouped into categories shown below.
Not sure / Cannot think of anything specific 18%
Limit growth, preserve open spaces 12%
Reduce traffic congestion 10%
Provide more affordable housing 9%
Address homeless issues 8%
No changes needed / Everything is fine 6%
Improve, maintain streets, roads 5%
Improve, provide walkable downtown area 5%
Improve public transportation 4%
Improve public safety 4%
Provide more bike lanes, walking paths 4%
Beautify city, landscaping 4%
Provide more restaurants, shopping
opportunities 4%
Enforce traffic laws 4%
Questionnaire & Toplines
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Thousand Oaks Resident Survey 1/19/2026
True North Research, Inc. © 2026 Page 3
Reduce cost of living 4%
Increase recreational facilities, programs 3%
Provide more events, rec activities for all
ages 3%
Address rent control issues 3%
Improve traffic light synchronization 2%
Reduce noise pollution 2%
Improve city planning 2%
Address e-bike issues 2%
Address ICE-related issues 2%
Provide more support for small businesses 2%
Section 4: City Services
Next, I would like to ask a series of questions about services provided by the City of Thousand Oaks.
Q5
Generally speaking, are you satisfied or dissatisfied with the job the City of Thousand Oaks is doing to provide city services? Get answer, then ask: Would that be very (satisfied/dissatisfied) or somewhat (satisfied/dissatisfied)? 1 Very satisfied 31%
2 Somewhat satisfied 50%
3 Somewhat dissatisfied 8%
4 Very dissatisfied 3%
98 Not sure 7%
99 Prefer not to answer 1%
Q6 For each of the services I read, please tell me whether the service is extremely important to you, very important, somewhat important, or not at all important.
Randomize
Extremely
important
Very
important
Somewhat
important
Not at all
important
Not sure
Prefer not to
answer
A Providing police services 54% 26% 15% 4% 1% 0%
B Providing fire protection and emergency
medical services 74% 23% 3% 0% 0% 0%
C Providing support to local public schools 48% 33% 12% 4% 2% 1% D Maintaining city streets and roads 54% 39% 6% 0% 0% 0% E Managing traffic congestion in the city 39% 35% 22% 3% 0% 0% F Maintaining public landscape areas 35% 40% 23% 1% 0% 0% G Providing library services 36% 35% 24% 4% 1% 0%
H Providing trash collection, recycling and
household hazardous waste services 49% 40% 9% 1% 0% 0%
Questionnaire & Toplines
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Thousand Oaks Resident Survey 1/19/2026
True North Research, Inc. © 2026 Page 4
I Promoting economic development to
support local businesses 31% 41% 22% 4% 2% 0%
J Managing growth and development 38% 36% 19% 4% 2% 0%
K Providing recreation programs for all ages 29% 38% 27% 4% 1% 0% L Maintaining park areas 46% 43% 10% 1% 0% 0%
M Providing cultural, performing arts and live
entertainment 23% 32% 35% 9% 1% 0%
N Protecting the local environment 49% 33% 15% 2% 0% 0% O Preserving and protecting open space 52% 32% 13% 2% 0% 0% P Providing services to seniors 32% 40% 23% 4% 1% 0%
Q Providing services to youth 32% 41% 22% 3% 1% 1%
R Protecting oaks and landmark trees 32% 31% 28% 8% 1% 0% S Providing housing and shelter for the
homeless 24% 26% 28% 17% 3% 2%
T Facilitating the development of affordable
housing 33% 20% 23% 20% 3% 1%
U Providing access and information about city
events, services, and policies 22% 39% 34% 3% 1% 0%
Q7
For the same list of services I just read, Id like you to tell me how satisfied you are with the job the city is doing to provide the service.
Are you satisfied or dissatisfied with the citys efforts to: _____, or do you not have an opinion? Get answer. If satisfied or dissatisfied, then ask: Would that be very (satisfied/dissatisfied) or somewhat (satisfied/dissatisfied)? Randomize
Very
satisfied
Somewhat
satisfied
Somewhat
dissatisfied
Very
dissatisfied
Not sure
Prefer not to
answer
A Provide police services 45% 36% 7% 3% 8% 2%
B Provide fire protection and emergency
medical services 53% 34% 4% 1% 8% 1%
C Provide support to local public schools 19% 44% 8% 4% 23% 3% D Maintain city streets and roads 32% 47% 15% 5% 1% 1%
E Manage traffic congestion in the city 18% 44% 23% 10% 4% 1% F Maintain public landscape areas 37% 48% 5% 3% 6% 1%
G Provide library services 48% 38% 3% 0% 10% 2%
H Provide trash collection, recycling and
household hazardous waste services 47% 39% 7% 2% 4% 1%
I Promote economic development to support
local businesses 12% 42% 14% 5% 25% 2%
J Manage growth and development 14% 40% 17% 9% 18% 2%
K Provide recreation programs for all ages 32% 43% 6% 2% 15% 2% L Maintain park areas 44% 43% 6% 2% 4% 1%
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M Provide cultural, performing arts and live
entertainment 27% 46% 8% 3% 12% 3%
N Protect the local environment 30% 47% 9% 2% 11% 2%
O Preserve and protect open space 40% 39% 7% 3% 9% 2%
P Provide services to seniors 18% 37% 8% 2% 32% 3%
Q Provide services to youth 22% 42% 7% 2% 25% 3%
R Protect oaks and landmark trees 36% 38% 6% 2% 14% 3%
S Provide housing and shelter for the
homeless 10% 23% 21% 12% 27% 7%
T Facilitate the development of affordable
housing 9% 22% 21% 18% 23% 6%
U Provide access and information about city
events, services, and policies 22% 50% 11% 2% 12% 2%
Section 5: City of Thousand Oaks Downtown Plan
Q8
The City is investing in the creation of a downtown in Thousand Oaks which will provide a number of community amenities.
As I read each of the following items, please indicate whether you think the item should be a high priority, a medium priority, or a low priority for inclusion in the downtown area. If you feel the item should not be included, just say so. Please keep in mind that not all of the items can be high priorities.
Here is the (first/next) one: _____. Should this item be a high, medium or low priority for downtown Thousand Oaks or should it not be included?
Randomize
High priority
Medium
priority
Low priority
Should not
include
Not sure
Prefer not to
answer
A Showcasing local businesses 43% 41% 10% 3% 2% 1%
B Providing housing 38% 24% 20% 14% 3% 1%
C Live performances 24% 46% 25% 3% 1% 1%
D Public art 21% 42% 30% 4% 1% 1%
E Farmers Market 42% 41% 14% 2% 1% 0%
F Community Gathering Spaces 41% 41% 13% 2% 2% 1%
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Section 6: Spending Priorities
The City of Thousand Oaks has limited financial resources to provide local services, programs and projects desired by residents. Because it cant fund every service, program and project, however, the City must set priorities.
Q9
As I read each of the following items, please indicate whether you think the City should make the item a high priority, a medium priority, or a low priority for future city spending. If you feel the City should not spend any money on this item, just say so.
Please keep in mind that not all of the items can be high priorities.
Here is the (first/next) one:_____. Should this item be a high, medium or low priority for the City or should the City not spend any money on this item? Randomize
High
priority
Medium
priority
Low priority
Should not
spend
money
Not sure
Prefer not
to answer
A Support job growth in Thousand Oaks 47% 38% 10% 3% 1% 0% B Invest in road maintenance 57% 37% 4% 0% 0% 0%
C Maintain parks and recreation facilities 53% 42% 4% 1% 0% 0% D Maintain library services 41% 42% 13% 2% 2% 0%
E Maintain police services 66% 20% 7% 6% 1% 0%
F Protect and maintain natural open space 55% 35% 7% 2% 1% 0% G Protect water quality in creeks and streams 63% 28% 7% 1% 1% 0% H Support homeless services 30% 31% 19% 16% 3% 1%
I Invest in sustainability, such as solar 35% 33% 19% 11% 2% 0% J Enhance cultural arts facilities and
programming 20% 42% 29% 7% 1% 1%
K Maintain fire protection services 87% 12% 1% 0% 0% 0% L Support the development of affordable
housing 40% 23% 16% 17% 3% 1%
M Expand and improve the local trail system 28% 42% 24% 4% 2% 0% N Invest in local public infrastructure 49% 39% 7% 1% 4% 1%
Section 7: Emergency Preparedness
Q10
How prepared would you say your household is to be self-sufficient in the event of a natural disaster or other city-wide emergency? Would you say you are well prepared, somewhat prepared, slightly prepared, or not at all prepared? 1 Well prepared 17%
2 Somewhat prepared 43%
3 Slightly prepared 26%
4 Not at all prepared 12%
98 Not sure 1%
99 Prefer not to answer 1%
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Q11 Does your household have: _____?
Randomize A-G. Ask items H & I last (in
that order).
Yes
No
Not sure
Prefer not
to answer
A A 72-hour supply of emergency food and
water for family members and pets 65% 27% 6% 2%
B
A 72-hour supply of prescription
medications for all family members and
pets
78% 16% 4% 2%
C A First-Aid kit 85% 11% 3% 1%
D Emergency lighting & flashlights with
extra batteries 86% 10% 2% 1%
E Tools that are required to shut off water,
gas and electricity 68% 17% 13% 2%
F A plan to reunite family members at a
particular location if you are separated 36% 53% 8% 3%
G
An evacuation plan that includes at least
two evacuation routes out of your
neighborhood
53% 38% 7% 2%
H A family emergency plan that you
annually review or practice 30% 61% 6% 3%
I
An Emergency Supply Kit with all
essentials that is easily accessible and can
be taken with you if you are evacuated
47% 44% 7% 2%
J The ability to leave your home by vehicle in
less than 5 minutes if ordered to evacuate 64% 24% 10% 2% Q12 Are you currently signed up for the Countys emergency alert system (VC Alert)? 1 Yes 60%
2 No 17%
98 Not sure 22%
99 Prefer not to answer 1%
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Section 8: Staff & Governance
Q13
For each of the items I read next, please tell me how good of a job you think the City of Thousand Oaks is doing.
Here is the (first/next) one: _____. Would you say the City does an excellent, good, fair, poor or very poor job in this area?
Randomize
Excellent
Good
Fair
Poor
Very poor
Not sure
Prefer not to
answer
A Being responsive to residents and
businesses 7% 31% 26% 7% 2% 26% 1%
B Managing development and effectively
planning for the future 6% 32% 25% 9% 4% 23% 1%
C Working through critical issues facing the
City 6% 30% 24% 7% 3% 28% 1%
D Engaging with residents to get their
feedback 11% 35% 25% 12% 3% 14% 1%
E Providing access to information 9% 42% 26% 8% 2% 13% 0% F Budgeting tax dollars wisely 5% 26% 22% 9% 4% 33% 1%
Q14 In the past 12 months, have you been in contact with staff from the City of Thousand Oaks?
1 Yes 27% Ask Q15
2 No 69% Skip to Q16
98 Not sure 4% Skip to Q16
99 Prefer not to answer 1% Skip to Q16
Q15 In your opinion, was the staff at the City very _____, somewhat _____, or not at all _____.
Read one item at a time, continue until all items are read.
Randomize
Very
Somewhat
Not at all
Not sure
Prefer not
to answer
A Helpful 51% 34% 12% 2% 1%
B Professional 67% 24% 7% 1% 0%
C Accessible 50% 38% 9% 2% 0%
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Section 9: City-Resident Communication
Q16
Overall, are you satisfied or dissatisfied with the Citys efforts to communicate with residents through newsletters, the Internet, social media and other means? Get answer, then ask: Would that be very (satisfied/dissatisfied) or somewhat (satisfied/dissatisfied)? 1 Very satisfied 17%
2 Somewhat satisfied 49%
3 Somewhat dissatisfied 13%
4 Very dissatisfied 5%
98 Not sure 16%
99 Prefer not to answer 1%
Q17 What information sources do you use to find out about City of Thousand Oaks news, services, programs and events? Dont read list. Record up to first 3 responses. 1 City Scene/City Newsletter 8%
2 Ventura County Star/(daily
newspaper) 15%
3 Ventura County Reporter/weekly
newspaper 1%
4 LA Daily News/daily newspaper 1%
5 The Acorn (weekly newspaper) 48%
6 Bank of America Performing Arts
Center correspondence 6%
7 Channel 10 or Channel 3, TOTV
Government Access TV 1%
8 Television (general) 5%
9 City Council Meetings 2%
10 Radio 4%
11 Citys website 20%
12 Internet (not Citys site) 15%
13 Social Media like Facebook, Twitter or
Instagram 32%
14 Nextdoor 19%
15 Utility bill insert 4%
16 Email notification from City 14%
17 Flyers, brochures or posters
(displayed at public facilities) 5%
18 Postcards, letters, flyers or brochures
(mailed to home) 7%
19 Street banners 4%
20 Friends/Family/Associates 13%
21 Other 2%
22 Do not receive information about City 7%
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98 Not sure 3%
99 Prefer not to answer 1%
Section 10: Background & Demographics
Thank you so much for your participation. I have just a few background questions for statistical purposes.
D1 In what year were you born? Year recoded into age groups shown below.
18 to 24 11%
25 to 34 13%
35 to 44 17%
45 to 54 15%
55 to 64 17%
65 or older 27%
Prefer not to answer 0%
D2 How do you define your gender?
1 Male 48%
2 Female 46%
3 Other including non-binary and
transgender 2%
99 Prefer not to answer 4%
D3 How many children under the age of 18 live in your household? 0 None 63%
1 One 14%
2 Two 11%
3 Three 3%
4 Four or more 2%
99 Prefer not to answer 7%
D4 Do you own or rent your residence in Thousand Oaks?
1 Own 74%
2 Rent 23%
99 Prefer not to answer 3%
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D5
Which of the following best describes your employment status? Would you say you are employed full-time, part-time, a student, a homemaker, retired, or are you in-between jobs right now?
1 Employed full-time 44% Ask D6
2 Employed part-time 7% Ask D6
3 Self-employed 9% Ask D6
4 Student 6% Ask D6
5 Homemaker 3% Skip to D8
6 Retired 23% Skip to D8
7 In-between jobs 3% Skip to D8
98 Not sure 0% Skip to D8
99 Prefer not to answer 5% Skip to D8
D6 Do you commute outside of Thousand Oaks on a regular basis for (your job/school)? Pipe from 0.
1 Yes 47% Ask D7
2 No 50% Skip to D8
99 Prefer not to answer 0% Skip to D8
D7 How much time does it typically take you to commute to (your job/school), round-trip? Minutes recorded and grouped into categories shown below. 20 or less 11%
21 to 39 18%
40 to 59 17%
60 or more 37%
Not sure 7%
Prefer not to answer 10%
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D8 What ethnic group do you consider yourself a part of or feel closest to? Read list if respondent hesitates
1 Latino/Hispanic 21%
2 Asian American Cambodian,
Chinese, Filipino, Korean, Japanese,
Vietnamese, or other Asian
8%
3 Caucasian/White 57%
4 African-American/Black 3%
5 American Indian or Alaskan Native <1%
6 Pacific Islander <1%
7 Middle Eastern 1%
8 Mixed Ethnicity 2%
98 Other 1%
99 Prefer not to answer 7%
Those are all of the questions that I have for you! Thanks so much for participating in this important survey! This survey was conducted for the City of Thousand Oaks.
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 1Page 1 Q1 Years in Thousand Oaks
Base
Overall
Years in Thousand Oaks (Q1)
Less t han 5 5 t o 9 10 t o 14 15 or more
Children Under 18 in Hsld (QD3)
None One Two
Three or
more
Less t han 1
1 t o 4
5 t o 9
10 t o 14
15 or more
Prefer not t o
answer
1071 149 186 110 622 691 139 125 49
11 1.0%
11 7.4%
-
-
-
-
-
-
6 0.9%
3 2.2%
2 1.6%
-
-
138
12.9%
138
92.6%
-
-
-
-
-
-
83 12.0%
21 15.1%
19 15.2%
9 18.4%
186
17.4%
-
-
186
100.0%
-
-
-
-
100
14.5%
35 25.2%
31 24.8%
11 22.4%
110
10.3%
-
-
-
-
110
100.0%
-
-
56 8.1%
14 10.1%
27 21.6%
8 16.3%
622
58.1%
-
-
-
-
-
-
622
100.0%
444
64.3%
65 46.8%
46 36.8%
21 42.9%
4 0.4%
-
-
-
-
-
-
-
-
2 0.3%
1 0.7%
-
-
-
-
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 2Page 2 Q1 Years in Thousand Oaks
Base
Quality of Life (Q2)
Excellent Good
Fair, poor,
very poor
Age (QD1)
18 t o 24 25 t o 34 35 t o 44 45 t o 54 55 t o 64 65 or older Less t han 1
1 t o 4
5 t o 9
10 t o 14
15 or more
Prefer not t o
answer
454 531 84 74 109 177 166 172 369
4 0.9%
7 1.3%
-
-
-
-
2 1.8%
3 1.7%
1 0.6%
2 1.2%
3 0.8%
54 11.9%
77 14.5%
7 8.3%
6 8.1%
24 22.0%
36 20.3%
15 9.0%
20 11.6%
37 10.0%
90 19.8%
82 15.4%
14 16.7%
9 12.2%
14 12.8%
50 28.2%
45 27.1%
30 17.4%
38 10.3%
41 9.0%
58 10.9%
11 13.1%
8 10.8%
5 4.6%
29 16.4%
32 19.3%
15 8.7%
20 5.4%
265
58.4%
304
57.3%
51 60.7%
50 67.6%
64 58.7%
59 33.3%
72 43.4%
105
61.0%
269
72.9%
-
-
3 0.6%
1 1.2%
1 1.4%
-
-
-
-
1 0.6%
-
-
2 0.5%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 3Page 3 Q1 Years in Thousand Oaks
Base
Employment St at us (QD5)
Full t ime Part t ime
Self-
employed Retired Other
Overall Satisfact ion
(Q5)
Satisfied
Dis-
sat isfied
C on tact W i th C i ty
Staff (Q14)
Yes No
Less t han 1
1 t o 4
5 t o 9
10 t o 14
15 or more
Prefer not t o
answer
452 63 97 312 93 885 109 297 733
6 1.3%
-
-
2 2.1%
1 0.3%
2 2.2%
7 0.8%
1 0.9%
4 1.3%
7 1.0%
65 14.4%
3 4.8%
12 12.4%
41 13.1%
10 10.8%
124
14.0%
5 4.6%
31 10.4%
99 13.5%
110
24.3%
8 12.7%
20 20.6%
34 10.9%
10 10.8%
155
17.5%
20 18.3%
57 19.2%
124
16.9%
56 12.4%
6 9.5%
10 10.3%
19 6.1%
13 14.0%
87 9.8%
12 11.0%
36 12.1%
68 9.3%
213
47.1%
46 73.0%
53 54.6%
216
69.2%
58 62.4%
510
57.6%
70 64.2%
169
56.9%
431
58.8%
2 0.4%
-
-
-
-
1 0.3%
-
-
2 0.2%
1 0.9%
-
-
4 0.5%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 4Page 4 Q1 Years in Thousand Oaks
Base
Satis f action W ith
Communicat ion (Q16)
Satisfied
Dis-
sat isfied
Home Ownership
Status (QD4)
Own Rent
Ty pical Commut e Minut es (QD7)
No
commut e 20 or less 21 t o 39 40 t o 59 60 or more
Less t han 1
1 t o 4
5 t o 9
10 t o 14
15 or more
Prefer not t o
answer
718 179 860 186 702 36 52 56 108
9 1.3%
-
-
6 0.7%
4 2.2%
9 1.3%
1 2.8%
-
-
-
-
-
-
94 13.1%
20 11.2%
87 10.1%
45 24.2%
91 13.0%
3 8.3%
4 7.7%
7 12.5%
20 18.5%
121
16.9%
35 19.6%
148
17.2%
34 18.3%
117
16.7%
9 25.0%
9 17.3%
13 23.2%
27 25.0%
73 10.2%
19 10.6%
82 9.5%
26 14.0%
61 8.7%
7 19.4%
11 21.2%
3 5.4%
10 9.3%
419
58.4%
105
58.7%
534
62.1%
77 41.4%
423
60.3%
16 44.4%
28 53.8%
33 58.9%
51 47.2%
2 0.3%
-
-
3 0.3%
-
-
1 0.1%
-
-
-
-
-
-
-
-
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 5Page 5 Q1 Years in Thousand Oaks
Base
Et hnicit y (QD8)
Lat ino /
Hispanic
Asian
American
Caucasian
/ White
African
American /
Black
Other /
Mixed
Gender (QD2)
Male Female
Signed up for County's
Emergency Alert
Syst em (Q12)
Yes No
Less t han 1
1 t o 4
5 t o 9
10 t o 14
15 or more
Prefer not t o
answer
132 89 684 36 43 524 492 665 166
-
-
-
-
10 1.5%
-
-
-
-
5 1.0%
6 1.2%
2 0.3%
5 3.0%
17 12.9%
15 16.9%
87 12.7%
6 16.7%
4 9.3%
61 11.6%
69 14.0%
63 9.5%
29 17.5%
29 22.0%
14 15.7%
118
17.3%
6 16.7%
9 20.9%
90 17.2%
88 17.9%
111
16.7%
30 18.1%
18 13.6%
7 7.9%
64 9.4%
4 11.1%
5 11.6%
52 9.9%
49 10.0%
79 11.9%
13 7.8%
67 50.8%
53 59.6%
403
58.9%
20 55.6%
25 58.1%
315
60.1%
278
56.5%
407
61.2%
88 53.0%
1 0.8%
-
-
2 0.3%
-
-
-
-
1 0.2%
2 0.4%
3 0.5%
1 0.6%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 6Page 6 Q1 Years in Thousand Oaks
Base
C om m u te Ou ts i de C i ty ( QD 6 )
Yes,
commut e
Do not
commut e
No job or
school
Less t han 1
1 t o 4
5 t o 9
10 t o 14
15 or more
Prefer not t o
answer
300 338 364
1 0.3%
7 2.1%
2 0.5%
39 13.0%
42 12.4%
49 13.5%
65 21.7%
77 22.8%
40 11.0%
39 13.0%
36 10.7%
25 6.9%
155
51.7%
176
52.1%
247
67.9%
1 0.3%
-
-
1 0.3%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 7Page 7 Q2 Quality of life
Base
Overall
Years in Thousand Oaks (Q1)
Less t han 5 5 t o 9 10 t o 14 15 or more
Children Under 18 in Hsld (QD3)
None One Two
Three or
more
Excellent
Good
Fair
Poor
Very poor
Not sure
Prefer not to
answer
1071 157 190 115 603 671 154 122 49
430
40.2%
59 37.3%
86 45.3%
39 33.8%
246
40.8%
280
41.7%
56 36.2%
57 46.8%
18 36.6%
544
50.8%
89 56.3%
89 46.9%
63 54.6%
301
49.8%
331
49.3%
91 59.0%
56 45.8%
26 52.4%
84 7.8%
8 5.0%
14 7.5%
12 10.8%
47 7.9%
57 8.5%
6 4.0%
8 6.6%
4 8.4%
4 0.3%
-
-
-
-
-
-
4 0.6%
1 0.1%
-
-
-
-
-
-
7 0.7%
2 1.3%
1 0.3%
1 0.8%
3 0.6%
2 0.2%
-
-
1 0.8%
1 2.6%
2 0.2%
-
-
-
-
-
-
2 0.3%
1 0.1%
1 0.8%
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 8Page 8 Q2 Quality of life
Base
Quality of Life (Q2)
Excellent Good
Fair, poor,
very poor
Age (QD1)
18 t o 24 25 t o 34 35 t o 44 45 t o 54 55 t o 64 65 or older Excellent
Good
Fair
Poor
Very poor
Not sure
Prefer not to
answer
430 544 95 118 139 179 158 186 288
430
100.0%
-
-
-
-
38 32.3%
44 32.1%
61 34.0%
73 45.9%
77 41.3%
136
47.3%
-
-
544
100.0%
-
-
60 50.4%
77 55.2%
105
58.8%
74 46.7%
88 47.3%
139
48.2%
-
-
-
-
84 88.7%
18 15.5%
15 11.2%
10 5.4%
12 7.3%
16 8.8%
12 4.3%
-
-
-
-
4 3.8%
-
-
-
-
1 0.5%
-
-
3 1.5%
-
-
-
-
-
-
7 7.4%
1 0.9%
1 0.7%
2 1.3%
-
-
2 1.1%
1 0.2%
-
-
-
-
-
-
1 0.8%
1 0.9%
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 9Page 9 Q2 Quality of life
Base
Employment St at us (QD5)
Full t ime Part t ime
Self-
employed Retired Other
Overall Satisfact ion
(Q5)
Satisfied
Dis-
sat isfied
C on tact W i th C i ty
Staff (Q14)
Yes No
Excellent
Good
Fair
Poor
Very poor
Not sure
Prefer not to
answer
476 74 93 250 117 872 116 287 736
178
37.5%
33 45.1%
39 41.4%
119
47.4%
42 36.2%
401
46.0%
14 11.8%
124
43.1%
292
39.6%
241
50.7%
35 47.6%
49 52.5%
120
47.8%
64 54.7%
435
49.9%
56 48.7%
140
48.6%
383
52.0%
47 9.9%
5 7.3%
6 6.1%
12 4.6%
9 7.6%
35 4.0%
38 32.5%
20 7.1%
55 7.5%
4 0.8%
-
-
-
-
-
-
-
-
2 0.2%
2 1.7%
2 0.7%
1 0.1%
4 0.9%
-
-
-
-
1 0.3%
1 0.8%
-
-
6 5.3%
1 0.4%
5 0.7%
1 0.2%
-
-
-
-
-
-
1 0.8%
-
-
-
-
-
-
1 0.2%
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 10Page 10 Q2 Quality of life
Base
Satis f action W ith
Communicat ion (Q16)
Satisfied
Dis-
sat isfied
Home Ownership
Status (QD4)
Own Rent
Ty pical Commut e Minut es (QD7)
No
commute 20 or less 21 t o 39 40 t o 59 60 or more
Excellent
Good
Fair
Poor
Very poor
Not sure
Prefer not to
answer
702 188 794 246 662 37 59 58 123
326
46.4%
38 20.4%
339
42.8%
84 33.9%
285
43.0%
19 51.9%
19 32.1%
18 31.6%
45 36.4%
348
49.6%
104
55.2%
394
49.6%
134
54.4%
324
49.0%
16 42.6%
35 58.7%
34 59.1%
71 58.1%
27 3.8%
39 20.8%
53 6.7%
28 11.2%
51 7.6%
2 5.4%
5 7.6%
4 7.3%
5 3.9%
2 0.2%
2 1.0%
4 0.5%
-
-
1 0.1%
-
-
-
-
-
-
2 1.6%
-
-
5 2.6%
3 0.4%
-
-
2 0.2%
-
-
-
-
-
-
-
-
-
-
-
-
1 0.1%
1 0.5%
-
-
-
-
1 1.6%
1 2.1%
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 11Page 11 Q2 Quality of life
Base
Et hnicit y (QD8)
Lat ino /
Hispanic
Asian
American
Caucasian
/ White
African
American /
Black
Other /
Mixed
Gender (QD2)
Male Female
Signed up for Count y's
Emergency Alert
Syst em (Q12)
Yes No
Excellent
Good
Fair
Poor
Very poor
Not sure
Prefer not to
answer
225 86 605 35 41 510 495 642 182
65 29.1%
38 44.2%
276
45.6%
10 27.9%
19 46.4%
213
41.7%
199
40.2%
269
41.9%
65 35.6%
128
56.8%
42 49.4%
289
47.7%
21 59.7%
17 41.6%
258
50.6%
254
51.3%
318
49.5%
99 54.5%
26 11.7%
5 6.3%
35 5.8%
4 12.3%
5 12.0%
35 6.9%
35 7.1%
45 7.1%
18 9.9%
2 0.9%
-
-
2 0.3%
-
-
-
-
2 0.3%
-
-
4 0.6%
-
-
3 1.5%
-
-
2 0.3%
-
-
-
-
2 0.4%
5 1.0%
6 0.9%
-
-
-
-
-
-
2 0.3%
-
-
-
-
-
-
2 0.4%
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 12Page 12 Q2 Quality of life
Base
C om m u te Ou ts i de C i ty ( QD 6 )
Yes,
commut e
Do not
commut e
No job or
school
Excellent
Good
Fair
Poor
Very poor
Not sure
Prefer not to
answer
332 355 307
121
36.6%
144
40.5%
141
45.9%
177
53.3%
174
49.0%
150
49.0%
25 7.6%
35 10.0%
15 4.9%
3 0.8%
1 0.2%
-
-
3 1.0%
1 0.3%
1 0.2%
2 0.6%
-
-
-
-
-
-
-
-
-
-
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 13Page 13 Q3 Quality of life over past 5 years
Base
Overall
Years in Thousand Oaks (Q1)
Less t han 5 5 t o 9 10 t o 14 15 or more
Children Under 18 in Hsld (QD3)
None One Two
Three or
more
Much improved
Somewhat
improved
About t he same
Somewhat
worse
Much worse
Not sure
Prefer not to
answer
909 - 190 115 603 572 130 102 40
28 3.1%
-
-
4 2.1%
5 4.5%
19 3.1%
14 2.5%
11 8.7%
1 0.8%
-
-
118
13.0%
-
-
28 14.7%
13 11.6%
77 12.8%
75 13.1%
17 13.3%
16 15.9%
5 12.1%
459
50.5%
-
-
111
58.1%
66 57.5%
282
46.8%
303
53.0%
53 40.6%
64 62.5%
19 47.3%
256
28.2%
-
-
41 21.3%
28 24.0%
188
31.1%
155
27.2%
42 32.5%
19 18.3%
10 26.3%
39 4.3%
-
-
5 2.7%
2 1.8%
32 5.3%
20 3.5%
3 2.2%
3 2.5%
5 12.4%
6 0.7%
-
-
-
-
1 0.6%
6 0.9%
4 0.8%
1 0.9%
-
-
1 2.0%
2 0.2%
-
-
2 1.2%
-
-
-
-
-
-
2 1.7%
-
-
-
-
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 14Page 14 Q3 Quality of life over past 5 years
Base
Quality of Life (Q2)
Excellent Good
Fair, poor,
very poor
Age (QD1)
18 t o 24 25 t o 34 35 t o 44 45 t o 54 55 t o 64 65 or older Much improved
Somewhat
improved
About t he same
Somewhat
worse
Much worse
Not sure
Prefer not to
answer
372 453 83 104 105 141 141 162 253
19 5.0%
9 2.0%
-
-
11 10.3%
2 2.0%
2 1.1%
6 4.2%
2 1.5%
5 2.0%
73 19.5%
40 8.9%
6 6.8%
11 10.8%
20 19.4%
22 15.5%
16 11.2%
13 8.0%
34 13.6%
209
56.3%
225
49.7%
24 28.7%
56 53.6%
55 52.6%
74 52.3%
74 52.6%
74 45.8%
124
49.1%
65 17.4%
159
35.2%
32 39.2%
22 21.5%
16 15.7%
36 25.2%
40 28.3%
62 38.4%
80 31.6%
4 1.2%
14 3.1%
21 25.3%
4 3.8%
7 7.1%
8 5.8%
4 3.1%
9 5.4%
6 2.5%
2 0.6%
3 0.6%
-
-
-
-
1 1.1%
-
-
1 0.6%
1 0.8%
3 1.2%
-
-
2 0.5%
-
-
-
-
2 2.1%
-
-
-
-
-
-
-
-
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 15Page 15 Q3 Quality of life over past 5 years
Base
Employment St at us (QD5)
Full t ime Part t ime
Self-
employed Retired Other
Overall Satisfact ion
(Q5)
Satisfied
Dis-
sat isfied
C on tact W i th C i ty
Staff (Q14)
Yes No
Much improved
Somewhat
improved
About t he same
Somewhat
worse
Much worse
Not sure
Prefer not to
answer
395 68 80 213 101 732 109 254 617
4 1.1%
4 6.6%
3 3.7%
4 2.0%
8 8.1%
28 3.8%
-
-
8 3.2%
18 2.9%
50 12.6%
12 18.0%
10 12.9%
28 13.1%
13 13.2%
105
14.4%
6 5.1%
32 12.8%
83 13.4%
197
49.8%
38 56.2%
37 46.6%
112
52.9%
58 57.7%
390
53.3%
25 23.0%
112
44.2%
331
53.7%
110
27.8%
12 18.1%
27 33.3%
63 29.6%
20 20.1%
192
26.2%
53 48.5%
84 33.2%
158
25.6%
29 7.4%
-
-
3 3.5%
3 1.4%
1 0.9%
10 1.4%
25 23.3%
15 5.8%
20 3.3%
3 0.9%
1 1.1%
-
-
2 1.0%
-
-
4 0.5%
-
-
2 0.9%
4 0.7%
2 0.6%
-
-
-
-
-
-
-
-
2 0.3%
-
-
-
-
2 0.4%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 16Page 16 Q3 Quality of life over past 5 years
Base
Satis f action W ith
Communicat ion (Q16)
Satisfied
Dis-
sat isfied
Home Ownership
Status (QD4)
Own Rent
Ty pical Commut e Minut es (QD7)
No
commute 20 or less 21 t o 39 40 t o 59 60 or more
Much improved
Somewhat
improved
About t he same
Somewhat
worse
Much worse
Not sure
Prefer not to
answer
592 164 708 180 560 32 54 51 101
26 4.5%
1 0.5%
17 2.5%
10 5.7%
18 3.1%
1 2.1%
-
-
-
-
6 5.7%
88 14.9%
13 8.2%
96 13.5%
22 12.1%
80 14.2%
9 27.2%
6 11.7%
3 5.3%
11 10.7%
300
50.6%
75 45.7%
370
52.3%
80 44.6%
296
52.9%
9 28.7%
24 45.1%
32 63.5%
53 51.9%
155
26.1%
60 36.3%
198
27.9%
50 27.8%
143
25.5%
13 39.5%
20 37.9%
13 25.3%
26 25.8%
16 2.7%
15 9.3%
23 3.3%
13 7.2%
18 3.3%
1 2.5%
3 5.3%
1 2.1%
6 6.0%
4 0.7%
-
-
4 0.5%
2 1.4%
3 0.6%
-
-
-
-
2 3.9%
-
-
2 0.4%
-
-
-
-
2 1.2%
2 0.4%
-
-
-
-
-
-
-
-
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 17Page 17 Q3 Quality of life over past 5 years
Base
Et hnicit y (QD8)
Lat ino /
Hispanic
Asian
American
Caucasian
/ White
African
American /
Black
Other /
Mixed
Gender (QD2)
Male Female
Signed up for Count y's
Emergency Alert
Syst em (Q12)
Yes No
Much improved
Somewhat
improved
About t he same
Somewhat
worse
Much worse
Not sure
Prefer not to
answer
193 69 513 28 37 439 413 571 144
11 5.8%
3 4.6%
11 2.1%
1 4.1%
2 4.2%
17 3.8%
9 2.3%
19 3.3%
7 5.1%
16 8.1%
12 16.7%
80 15.7%
2 7.2%
8 21.1%
66 15.1%
50 12.1%
73 12.8%
18 12.5%
88 45.7%
41 58.5%
266
51.8%
18 64.6%
18 48.5%
219
49.9%
213
51.5%
286
50.1%
70 48.3%
63 32.9%
13 18.6%
133
26.0%
6 20.7%
9 24.1%
116
26.3%
118
28.6%
166
29.1%
35 24.1%
12 6.4%
1 1.5%
17 3.2%
1 3.4%
1 2.1%
17 4.0%
18 4.3%
22 3.9%
12 8.5%
-
-
-
-
6 1.2%
-
-
-
-
1 0.3%
5 1.2%
4 0.8%
-
-
2 1.2%
-
-
-
-
-
-
-
-
2 0.5%
-
-
-
-
2 1.5%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 18Page 18 Q3 Quality of life over past 5 years
Base
C om m u te Ou ts i de C i ty ( QD 6 )
Yes,
commut e
Do not
commut e
No job or
school
Much improved
Somewhat
improved
About t he same
Somewhat
worse
Much worse
Not sure
Prefer not to
answer
284 300 260
6 2.3%
13 4.4%
4 1.6%
34 12.0%
47 15.6%
33 12.6%
137
48.2%
152
50.6%
144
55.5%
88 30.9%
70 23.4%
72 27.9%
16 5.6%
14 4.7%
4 1.5%
3 1.0%
1 0.4%
2 0.8%
-
-
2 0.7%
-
-
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 19Page 19 Q4 Changes to improve City
Base
Overall
Years in Thousand Oaks (Q1)
Less t han 5 5 t o 9 10 t o 14 15 or more
Children Under 18 in Hsld (QD3)
None One Two
Three or
more
Reduce traffic
congestion
Improve,
maint ain
streets, roads
Increase
recreational
facilities,
programs
L im it growth ,
preserve open
spaces
Improve public
tran s portati on
Improve
environmental
efforts
Address
homeless issues
Engage in
economic
development
1071 157 190 115 603 671 154 122 49
108
10.1%
9 5.9%
14 7.6%
14 11.9%
71 11.8%
69 10.3%
15 9.9%
9 7.2%
4 7.2%
50 4.6%
5 3.0%
9 4.6%
6 5.3%
29 4.8%
29 4.3%
9 5.8%
4 3.2%
1 2.6%
34 3.2%
5 3.1%
9 4.7%
2 1.9%
18 3.0%
24 3.6%
4 2.9%
1 0.7%
3 6.7%
125
11.7%
6 4.0%
13 6.7%
18 15.6%
88 14.6%
81 12.1%
12 7.7%
12 9.7%
8 16.0%
40 3.8%
10 6.6%
10 5.2%
2 1.9%
18 3.0%
26 3.8%
7 4.8%
5 3.7%
3 5.1%
9 0.8%
1 0.5%
-
-
-
-
8 1.4%
7 1.1%
1 0.5%
1 0.9%
-
-
84 7.8%
4 2.4%
13 6.6%
15 13.5%
52 8.6%
41 6.2%
14 9.4%
12 9.8%
6 12.7%
8 0.7%
-
-
3 1.4%
1 0.9%
3 0.5%
7 1.0%
-
-
1 0.7%
-
-
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 20Page 20 Q4 Changes to improve City
Base
Quality of Life (Q2)
Excellent Good
Fair, poor,
very poor
Age (QD1)
18 t o 24 25 t o 34 35 t o 44 45 t o 54 55 t o 64 65 or older Reduce traffic
congestion
Improve,
maint ain
streets, roads
Increase
recreational
facilities,
programs
L im it growth ,
preserve open
spaces
Improve public
tran s portati on
Improve
environmental
efforts
Address
homeless issues
Engage in
economic
development
430 544 95 118 139 179 158 186 288
39 9.0%
58 10.7%
12 12.2%
2 1.4%
7 5.4%
13 7.1%
17 10.5%
29 15.5%
40 14.0%
14 3.3%
33 6.0%
3 2.8%
8 7.0%
3 2.0%
9 5.2%
9 5.4%
7 3.5%
14 4.9%
14 3.2%
19 3.4%
2 1.8%
1 1.1%
9 6.7%
4 2.0%
7 4.3%
5 2.5%
8 2.8%
46 10.7%
64 11.7%
15 16.2%
5 3.9%
9 6.7%
17 9.5%
18 11.5%
26 13.8%
50 17.3%
13 2.9%
25 4.6%
3 2.9%
15 12.9%
8 5.7%
4 2.4%
5 3.1%
4 2.0%
3 1.2%
3 0.7%
5 0.8%
2 1.6%
1 0.9%
2 1.1%
1 0.5%
2 1.1%
1 0.6%
3 1.0%
20 4.6%
53 9.7%
11 12.1%
5 4.4%
5 3.3%
20 11.1%
19 12.2%
18 9.8%
17 5.8%
3 0.7%
5 0.9%
-
-
-
-
-
-
3 1.6%
2 1.0%
1 0.5%
2 0.8%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 21Page 21 Q4 Changes to improve City
Base
Employment St at us (QD5)
Full t ime Part t ime
Self-
employed Retired Other
Overall Satisfact ion
(Q5)
Satisfied
Dis-
sat isfied
C on tact W i th C i ty
Staff (Q14)
Yes No
Reduce traffic
congestion
Improve,
maint ain
streets, roads
Increase
recreational
facilities,
programs
L im it growth ,
preserve open
spaces
Improve public
tran s portati on
Improve
environmental
efforts
Address
homeless issues
Engage in
economic
development
476 74 93 250 117 872 116 287 736
47 9.9%
3 4.4%
10 10.8%
36 14.6%
4 3.2%
81 9.3%
21 18.5%
35 12.1%
71 9.7%
18 3.8%
2 2.4%
6 6.0%
14 5.6%
6 5.4%
37 4.3%
9 8.1%
13 4.6%
34 4.7%
16 3.4%
2 3.0%
5 5.5%
6 2.4%
4 3.0%
28 3.2%
1 0.7%
7 2.4%
26 3.5%
49 10.2%
1 1.1%
13 13.4%
42 16.6%
10 8.5%
93 10.6%
24 20.3%
38 13.3%
83 11.3%
12 2.6%
10 13.0%
5 5.8%
4 1.8%
9 7.3%
33 3.8%
4 3.0%
10 3.3%
28 3.8%
4 0.9%
-
-
1 0.8%
3 1.2%
1 1.0%
7 0.8%
2 2.0%
1 0.4%
8 1.1%
48 10.0%
7 10.1%
9 9.4%
7 2.7%
7 6.1%
61 7.0%
16 13.9%
26 8.9%
53 7.2%
6 1.2%
-
-
1 0.7%
1 0.3%
1 0.7%
6 0.7%
1 0.9%
2 0.7%
6 0.8%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 22Page 22 Q4 Changes to improve City
Base
Satis f action W ith
Communicat ion (Q16)
Satisfied
Dis-
sat isfied
Home Ownership
Status (QD4)
Own Rent
Ty pical Commut e Minut es (QD7)
No
commut e 20 or less 21 t o 39 40 t o 59 60 or more
Reduce traffic
congestion
Improve,
maint ain
streets, roads
Increase
recreational
facilities,
programs
L im it growth ,
preserve open
spaces
Improve public
tran s portati on
Improve
environmental
efforts
Address
homeless issues
Engage in
economic
development
702 188 794 246 662 37 59 58 123
74 10.5%
16 8.3%
89 11.2%
18 7.3%
63 9.5%
5 13.7%
7 11.3%
2 2.9%
19 15.5%
29 4.1%
12 6.2%
39 4.9%
7 2.7%
33 5.0%
4 10.7%
1 1.6%
-
-
3 2.2%
16 2.2%
9 4.8%
28 3.5%
6 2.4%
22 3.3%
1 2.1%
2 2.7%
1 1.9%
8 6.5%
75 10.6%
28 14.7%
101
12.8%
19 7.8%
81 12.3%
4 10.9%
10 17.3%
2 4.0%
8 6.8%
34 4.8%
3 1.4%
31 3.9%
9 3.8%
28 4.2%
1 2.4%
2 2.7%
2 3.1%
7 6.0%
7 1.1%
1 0.4%
7 0.9%
2 0.6%
8 1.2%
-
-
-
-
1 1.4%
-
-
58 8.3%
12 6.5%
57 7.2%
19 7.7%
41 6.3%
4 11.9%
6 10.0%
9 16.4%
7 5.9%
8 1.1%
-
-
6 0.7%
2 0.8%
5 0.7%
-
-
2 3.1%
-
-
1 0.9%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 23Page 23 Q4 Changes to improve City
Base
Et hnicit y (QD8)
Lat ino /
Hispanic
Asian
American
Caucasian
/ White
African
American /
Black
Other /
Mixed
Gender (QD2)
Male Female
Signed up for Count y's
Emergency Alert
Syst em (Q12)
Yes No
Reduce traffic
congestion
Improve,
maint ain
streets, roads
Increase
recreational
facilities,
programs
L im it growth ,
preserve open
spaces
Improve public
tran s portati on
Improve
environmental
efforts
Address
homeless issues
Engage in
economic
development
225 86 605 35 41 510 495 642 182
27 12.1%
6 6.8%
59 9.7%
2 4.6%
4 9.9%
44 8.6%
52 10.6%
67 10.5%
16 8.7%
11 4.8%
5 6.4%
26 4.3%
1 1.8%
1 2.0%
34 6.7%
13 2.6%
30 4.7%
8 4.6%
7 3.0%
2 1.9%
23 3.8%
-
-
3 6.5%
17 3.4%
17 3.3%
17 2.6%
8 4.4%
29 12.8%
2 1.9%
68 11.2%
4 11.2%
4 9.2%
67 13.1%
47 9.5%
85 13.2%
19 10.4%
4 1.6%
5 5.5%
26 4.3%
2 5.9%
2 4.9%
16 3.2%
18 3.7%
22 3.4%
4 2.1%
2 0.8%
1 1.2%
3 0.6%
1 2.3%
2 4.6%
1 0.3%
8 1.5%
6 0.9%
3 1.7%
24 10.4%
7 8.6%
39 6.4%
6 16.2%
1 2.2%
35 6.9%
43 8.7%
59 9.2%
11 6.3%
-
-
1 1.7%
5 0.9%
-
-
1 2.0%
6 1.1%
2 0.4%
6 0.9%
-
-
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 24Page 24 Q4 Changes to improve City
Base
C om m u te Ou ts i de C i ty ( QD 6 )
Yes,
commut e
Do not
commut e
No job or
school
Reduce traffic
congestion
Improve,
maint ain
streets, roads
Increase
recreational
facilities,
programs
L im it growth ,
preserve open
spaces
Improve public
tran s portati on
Improve
environmental
efforts
Address
homeless issues
Engage in
economic
development
332 355 307
36 10.8%
23 6.4%
40 13.1%
10 3.0%
15 4.2%
18 5.9%
11 3.4%
12 3.4%
10 3.1%
30 9.2%
33 9.4%
48 15.7%
13 3.8%
22 6.2%
6 1.9%
1 0.2%
5 1.5%
3 1.0%
34 10.4%
28 7.8%
14 4.5%
3 0.9%
3 0.9%
1 0.5%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 25Page 25 Q4 Changes to improve City
Base
Overall
Years in Thousand Oaks (Q1)
Less t han 5 5 t o 9 10 t o 14 15 or more
Children Under 18 in Hsld (QD3)
None One Two
Three or
more
Cit y Council
change,
improvement
Provide more
affordable
housing
Reduce taxes,
fees
Address wat er
issues,
conservation
Improve
schools,
education
Lower utilit ies
rates
Improve public
safet y
Improve
communication,
outreach efforts
Provide
assistant to
disabled, seniors
1071 157 190 115 603 671 154 122 49
5 0.4%
1 0.5%
1 0.4%
1 0.6%
2 0.4%
4 0.6%
1 0.5%
-
-
-
-
100
9.3%
15 9.2%
11 5.9%
6 4.9%
68 11.3%
68 10.1%
16 10.1%
8 6.7%
3 5.1%
8 0.7%
-
-
4 2.1%
-
-
4 0.7%
5 0.7%
-
-
-
-
1 1.8%
5 0.4%
2 1.0%
1 0.5%
-
-
2 0.3%
4 0.6%
1 0.5%
-
-
-
-
12 1.1%
-
-
5 2.8%
1 0.7%
5 0.9%
3 0.4%
4 2.8%
3 2.2%
2 3.5%
6 0.6%
2 1.3%
1 0.4%
1 1.0%
2 0.4%
5 0.7%
-
-
2 1.4%
-
-
47 4.4%
-
-
10 5.1%
7 5.9%
31 5.1%
26 3.8%
9 5.7%
8 6.8%
3 5.4%
5 0.4%
-
-
-
-
2 1.6%
3 0.5%
3 0.4%
-
-
-
-
-
-
6 0.5%
1 0.5%
1 0.4%
1 0.7%
3 0.6%
3 0.4%
-
-
1 0.6%
2 4.2%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 26Page 26 Q4 Changes to improve City
Base
Quality of Life (Q2)
Excellent Good
Fair, poor,
very poor
Age (QD1)
18 t o 24 25 t o 34 35 t o 44 45 t o 54 55 t o 64 65 or older Cit y Council
change,
improvement
Provide more
affordable
housing
Reduce taxes,
fees
Address wat er
issues,
conservation
Improve
schools,
education
Lower utilit ies
rates
Improve public
safet y
Improve
communication,
outreach efforts
Provide
assistant to
disabled, seniors
430 544 95 118 139 179 158 186 288
1 0.3%
3 0.6%
-
-
-
-
-
-
1 0.5%
-
-
-
-
4 1.3%
34 8.0%
53 9.7%
13 13.5%
14 12.0%
21 15.4%
21 11.7%
10 6.3%
16 8.9%
17 5.9%
3 0.7%
3 0.6%
2 1.6%
-
-
3 1.8%
-
-
-
-
3 1.9%
2 0.7%
2 0.5%
2 0.5%
-
-
-
-
-
-
3 1.5%
-
-
1 0.6%
1 0.3%
7 1.6%
3 0.5%
2 1.8%
-
-
1 0.8%
6 3.4%
-
-
3 1.5%
2 0.5%
2 0.4%
2 0.3%
3 3.3%
-
-
1 0.7%
-
-
1 0.5%
2 1.3%
2 0.8%
9 2.0%
29 5.4%
8 8.5%
2 1.8%
7 5.0%
6 3.3%
8 5.0%
15 8.0%
9 3.3%
1 0.3%
3 0.6%
-
-
-
-
-
-
-
-
-
-
1 0.6%
4 1.2%
2 0.4%
3 0.6%
1 1.3%
1 1.0%
-
-
1 0.4%
-
-
1 0.5%
3 1.0%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 27Page 27 Q4 Changes to improve City
Base
Employment St at us (QD5)
Full t ime Part t ime
Self-
employed Retired Other
Overall Satisfact ion
(Q5)
Satisfied
Dis-
sat isfied
C on tact W i th C i ty
Staff (Q14)
Yes No
Cit y Council
change,
improvement
Provide more
affordable
housing
Reduce taxes,
fees
Address wat er
issues,
conservation
Improve
schools,
education
Lower utilit ies
rates
Improve public
safet y
Improve
communication,
outreach efforts
Provide
assistant to
disabled, seniors
476 74 93 250 117 872 116 287 736
2 0.3%
-
-
1 1.0%
2 0.8%
-
-
4 0.4%
1 0.7%
1 0.5%
3 0.4%
58 12.1%
9 12.3%
8 8.2%
14 5.5%
7 5.8%
83 9.5%
11 9.3%
18 6.2%
79 10.8%
6 1.2%
-
-
-
-
2 0.9%
-
-
2 0.3%
3 2.8%
5 1.8%
3 0.4%
5 1.0%
-
-
-
-
-
-
-
-
4 0.4%
1 0.7%
-
-
4 0.5%
8 1.7%
1 1.1%
1 1.1%
2 0.6%
-
-
10 1.1%
2 1.5%
4 1.3%
7 1.0%
5 1.0%
-
-
1 0.7%
1 0.3%
-
-
4 0.5%
2 1.7%
3 1.0%
4 0.5%
25 5.3%
5 7.4%
5 5.7%
9 3.6%
2 1.7%
35 4.0%
10 8.9%
18 6.3%
28 3.8%
1 0.1%
-
-
-
-
2 0.9%
-
-
5 0.5%
-
-
1 0.4%
3 0.4%
2 0.4%
1 0.9%
-
-
3 1.3%
-
-
3 0.3%
3 2.5%
2 0.8%
2 0.3%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 28Page 28 Q4 Changes to improve City
Base
Satis f action W ith
Communicat ion (Q16)
Satisfied
Dis-
sat isfied
Home Ownership
Status (QD4)
Own Rent
Ty pical Commut e Minut es (QD7)
No
commut e 20 or less 21 t o 39 40 t o 59 60 or more
Cit y Council
change,
improvement
Provide more
affordable
housing
Reduce taxes,
fees
Address wat er
issues,
conservation
Improve
schools,
education
Lower utilit ies
rates
Improve public
safet y
Improve
communication,
outreach efforts
Provide
assistant to
disabled, seniors
702 188 794 246 662 37 59 58 123
3 0.4%
1 0.8%
3 0.3%
2 0.7%
5 0.7%
-
-
-
-
-
-
-
-
66 9.4%
20 10.8%
51 6.4%
45 18.1%
62 9.4%
4 12.2%
7 11.6%
4 7.1%
13 10.6%
5 0.7%
3 1.7%
5 0.7%
3 1.0%
3 0.5%
-
-
-
-
-
-
3 2.6%
2 0.3%
-
-
5 0.6%
-
-
1 0.1%
-
-
-
-
2 3.2%
2 1.6%
5 0.8%
3 1.4%
8 1.0%
4 1.6%
11 1.6%
-
-
-
-
-
-
1 0.7%
5 0.7%
1 0.4%
5 0.7%
1 0.5%
2 0.4%
1 3.2%
1 1.9%
-
-
1 0.7%
25 3.5%
14 7.6%
35 4.5%
10 4.1%
28 4.2%
2 4.6%
5 7.9%
6 11.0%
4 2.9%
3 0.4%
2 1.1%
5 0.6%
-
-
3 0.4%
-
-
-
-
-
-
-
-
4 0.6%
1 0.4%
4 0.5%
2 0.7%
5 0.7%
-
-
-
-
-
-
-
-
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 29Page 29 Q4 Changes to improve City
Base
Et hnicit y (QD8)
Lat ino /
Hispanic
Asian
American
Caucasian
/ White
African
American /
Black
Other /
Mixed
Gender (QD2)
Male Female
Signed up for Count y's
Emergency Alert
Syst em (Q12)
Yes No
Cit y Council
change,
improvement
Provide more
affordable
housing
Reduce taxes,
fees
Address wat er
issues,
conservation
Improve
schools,
education
Lower utilit ies
rates
Improve public
safet y
Improve
communication,
outreach efforts
Provide
assistant to
disabled, seniors
225 86 605 35 41 510 495 642 182
-
-
-
-
4 0.6%
-
-
1 1.6%
5 0.9%
-
-
5 0.7%
-
-
24 10.7%
5 6.1%
58 9.5%
2 6.6%
7 16.4%
44 8.7%
47 9.5%
59 9.1%
17 9.5%
4 1.9%
-
-
2 0.3%
-
-
-
-
6 1.1%
2 0.5%
4 0.6%
-
-
-
-
-
-
3 0.5%
1 2.3%
-
-
3 0.6%
2 0.3%
2 0.3%
1 0.4%
2 0.8%
1 1.7%
7 1.1%
2 4.6%
-
-
9 1.7%
3 0.6%
7 1.0%
4 2.3%
-
-
-
-
6 1.0%
-
-
-
-
4 0.8%
2 0.5%
5 0.7%
1 0.4%
12 5.3%
7 8.4%
18 3.0%
3 7.4%
1 1.9%
17 3.3%
27 5.5%
26 4.0%
13 7.3%
-
-
1 0.8%
1 0.2%
-
-
1 2.1%
1 0.1%
3 0.6%
2 0.4%
1 0.5%
-
-
-
-
5 0.8%
-
-
-
-
2 0.4%
3 0.6%
4 0.6%
1 0.7%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 30Page 30 Q4 Changes to improve City
Base
C om m u te Ou ts i de C i ty ( QD 6 )
Yes,
commut e
Do not
commut e
No job or
school
Cit y Council
change,
improvement
Provide more
affordable
housing
Reduce taxes,
fees
Address wat er
issues,
conservation
Improve
schools,
education
Lower utilit ies
rates
Improve public
safet y
Improve
communication,
outreach efforts
Provide
assistant to
disabled, seniors
332 355 307
-
-
3 0.7%
2 0.6%
31 9.3%
43 12.1%
20 6.4%
5 1.5%
1 0.2%
2 0.7%
4 1.1%
1 0.2%
-
-
1 0.2%
9 2.6%
2 0.5%
3 1.0%
2 0.5%
1 0.3%
20 5.9%
16 4.6%
11 3.6%
-
-
1 0.2%
2 0.7%
1 0.4%
1 0.4%
3 1.0%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 31Page 31 Q4 Changes to improve City
Base
Overall
Years in Thousand Oaks (Q1)
Less t han 5 5 t o 9 10 t o 14 15 or more
Children Under 18 in Hsld (QD3)
None One Two
Three or
more
Improve parking
Improve
budgeting,
spending
Enforce City
codes
Improve cit y
WiFi
Underground
ut ilities
Allow medical
marijuana
dispensaries
Provide more
bike lanes,
walking paths
Improve,
provide
walkable
downtown area
Improve t raffic
light
synchronizat ion
1071 157 190 115 603 671 154 122 49
15 1.4%
1 0.6%
3 1.4%
-
-
11 1.8%
12 1.8%
1 0.5%
1 0.6%
-
-
4 0.4%
-
-
1 0.4%
-
-
3 0.5%
2 0.2%
-
-
-
-
2 3.2%
9 0.8%
2 1.0%
-
-
2 2.1%
5 0.8%
8 1.2%
-
-
-
-
-
-
5 0.5%
2 1.2%
1 0.4%
-
-
3 0.5%
2 0.3%
1 0.9%
1 0.6%
-
-
7 0.7%
1 0.7%
-
-
-
-
6 1.0%
6 0.9%
1 0.6%
-
-
-
-
2 0.2%
-
-
-
-
-
-
2 0.3%
1 0.2%
1 0.6%
-
-
-
-
40 3.7%
7 4.5%
9 4.7%
4 3.8%
19 3.2%
22 3.3%
5 3.3%
8 6.4%
3 6.8%
56 5.2%
10 6.2%
9 4.6%
6 5.3%
31 5.2%
31 4.6%
14 9.2%
7 5.9%
-
-
19 1.8%
2 1.3%
-
-
2 1.8%
15 2.5%
11 1.6%
2 1.1%
3 2.3%
-
-
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 32Page 32 Q4 Changes to improve City
Base
Quality of Life (Q2)
Excellent Good
Fair, poor,
very poor
Age (QD1)
18 t o 24 25 t o 34 35 t o 44 45 t o 54 55 t o 64 65 or older Improve parking
Improve
budgeting,
spending
Enforce City
codes
Improve cit y
WiFi
Underground
ut ilities
Allow medical
marijuana
dispensaries
Provide more
bike lanes,
walking paths
Improve,
provide
walkable
downtown area
Improve t raffic
light
synchronizat ion
430 544 95 118 139 179 158 186 288
4 1.0%
4 0.8%
6 6.6%
3 2.2%
2 1.5%
2 1.0%
2 1.0%
2 1.0%
5 1.6%
1 0.2%
3 0.6%
-
-
-
-
-
-
-
-
2 1.0%
-
-
2 0.8%
2 0.4%
4 0.8%
3 2.8%
-
-
1 0.8%
2 0.9%
1 0.5%
1 0.5%
4 1.5%
2 0.5%
3 0.6%
-
-
-
-
-
-
1 0.4%
1 0.5%
-
-
4 1.3%
5 1.1%
2 0.4%
-
-
3 2.6%
1 0.9%
1 0.6%
-
-
1 0.5%
1 0.3%
-
-
2 0.4%
-
-
-
-
1 0.8%
-
-
-
-
1 0.5%
-
-
14 3.2%
21 3.8%
5 5.2%
2 2.0%
8 5.9%
6 3.6%
10 6.2%
8 4.5%
4 1.5%
25 5.7%
29 5.3%
3 3.1%
6 5.1%
10 6.9%
13 7.0%
11 6.6%
9 5.0%
8 2.8%
9 2.0%
10 1.9%
-
-
-
-
1 0.8%
3 1.6%
2 1.5%
5 2.7%
8 2.6%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 33Page 33 Q4 Changes to improve City
Base
Employment St at us (QD5)
Full t ime Part t ime
Self-
employed Retired Other
Overall Satisfact ion
(Q5)
Satisfied
Dis-
sat isfied
C on tact W i th C i ty
Staff (Q14)
Yes No
Improve parking
Improve
budgeting,
spending
Enforce City
codes
Improve cit y
WiFi
Underground
ut ilities
Allow medical
marijuana
dispensaries
Provide more
bike lanes,
walking paths
Improve,
provide
walkable
downtown area
Improve t raffic
light
synchronizat ion
476 74 93 250 117 872 116 287 736
6 1.3%
3 3.5%
-
-
5 1.8%
-
-
9 1.1%
1 0.8%
4 1.3%
10 1.3%
2 0.3%
-
-
-
-
2 0.7%
-
-
4 0.4%
-
-
1 0.3%
3 0.4%
4 0.8%
-
-
1 1.6%
3 1.1%
-
-
6 0.7%
2 1.9%
4 1.4%
5 0.6%
3 0.6%
-
-
-
-
2 1.0%
-
-
5 0.6%
-
-
4 1.4%
1 0.1%
2 0.5%
1 1.2%
2 2.3%
1 0.3%
1 0.8%
5 0.6%
2 1.9%
3 1.0%
4 0.5%
2 0.4%
-
-
-
-
-
-
-
-
1 0.1%
-
-
-
-
2 0.3%
21 4.4%
3 3.4%
8 8.2%
5 2.0%
2 1.7%
37 4.2%
-
-
14 4.9%
23 3.1%
30 6.3%
6 8.4%
4 4.0%
9 3.6%
5 4.0%
52 6.0%
2 1.5%
20 7.0%
34 4.6%
4 0.9%
-
-
4 4.0%
7 2.7%
2 1.4%
19 2.2%
-
-
6 2.0%
13 1.8%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 34Page 34 Q4 Changes to improve City
Base
Satis f action W ith
Communicat ion (Q16)
Satisfied
Dis-
sat isfied
Home Ownership
Status (QD4)
Own Rent
Ty pical Commut e Minut es (QD7)
No
commut e 20 or less 21 t o 39 40 t o 59 60 or more
Improve parking
Improve
budgeting,
spending
Enforce City
codes
Improve cit y
WiFi
Underground
ut ilities
Allow medical
marijuana
dispensaries
Provide more
bike lanes,
walking paths
Improve,
provide
walkable
downtown area
Improve t raffic
light
synchronizat ion
702 188 794 246 662 37 59 58 123
7 1.0%
3 1.8%
11 1.4%
3 1.1%
8 1.2%
1 2.1%
1 1.8%
-
-
-
-
4 0.6%
-
-
4 0.5%
-
-
2 0.3%
-
-
-
-
1 1.4%
1 0.6%
4 0.6%
4 1.9%
8 1.0%
1 0.4%
7 1.0%
-
-
-
-
-
-
-
-
2 0.2%
4 2.1%
5 0.7%
-
-
4 0.6%
-
-
1 2.5%
-
-
-
-
6 0.9%
1 0.5%
7 0.9%
-
-
6 0.9%
-
-
1 1.6%
-
-
-
-
1 0.2%
-
-
2 0.2%
-
-
1 0.1%
-
-
1 1.9%
-
-
-
-
27 3.9%
8 4.4%
36 4.5%
3 1.2%
25 3.8%
1 2.1%
3 4.3%
2 2.8%
7 5.7%
42 6.0%
6 3.3%
48 6.0%
7 2.9%
35 5.3%
1 2.2%
1 1.7%
3 5.9%
9 7.4%
14 1.9%
3 1.5%
17 2.1%
2 1.0%
13 1.9%
-
-
-
-
1 1.6%
2 1.9%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 35Page 35 Q4 Changes to improve City
Base
Et hnicit y (QD8)
Lat ino /
Hispanic
Asian
American
Caucasian
/ White
African
American /
Black
Other /
Mixed
Gender (QD2)
Male Female
Signed up for Count y's
Emergency Alert
Syst em (Q12)
Yes No
Improve parking
Improve
budgeting,
spending
Enforce City
codes
Improve cit y
WiFi
Underground
ut ilities
Allow medical
marijuana
dispensaries
Provide more
bike lanes,
walking paths
Improve,
provide
walkable
downtown area
Improve t raffic
light
synchronizat ion
225 86 605 35 41 510 495 642 182
3 1.2%
1 0.9%
10 1.7%
-
-
1 2.3%
7 1.3%
8 1.6%
8 1.3%
1 0.4%
-
-
-
-
2 0.3%
-
-
2 4.0%
2 0.5%
2 0.3%
3 0.5%
1 0.5%
-
-
2 2.5%
4 0.7%
1 2.6%
1 2.3%
5 1.0%
4 0.8%
7 1.1%
1 0.8%
1 0.6%
-
-
3 0.5%
-
-
-
-
4 0.8%
-
-
5 0.8%
-
-
2 0.9%
-
-
5 0.8%
-
-
-
-
4 0.8%
3 0.6%
5 0.8%
-
-
-
-
-
-
1 0.2%
-
-
-
-
1 0.2%
1 0.2%
1 0.2%
-
-
8 3.4%
2 2.0%
27 4.4%
1 2.5%
2 3.8%
16 3.1%
22 4.5%
27 4.2%
5 2.8%
11 4.7%
6 6.8%
34 5.6%
-
-
3 6.8%
27 5.3%
29 5.9%
42 6.5%
4 2.0%
2 0.8%
2 2.0%
14 2.4%
-
-
-
-
12 2.3%
6 1.1%
13 2.0%
1 0.5%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 36Page 36 Q4 Changes to improve City
Base
C om m u te Ou ts i de C i ty ( QD 6 )
Yes,
commut e
Do not
commut e
No job or
school
Improve parking
Improve
budgeting,
spending
Enforce City
codes
Improve cit y
WiFi
Underground
ut ilities
Allow medical
marijuana
dispensaries
Provide more
bike lanes,
walking paths
Improve,
provide
walkable
downtown area
Improve t raffic
light
synchronizat ion
332 355 307
5 1.4%
4 1.0%
5 1.5%
2 0.5%
-
-
2 0.5%
1 0.3%
4 1.1%
3 0.9%
1 0.4%
2 0.4%
2 0.8%
1 0.3%
5 1.5%
1 0.3%
1 0.3%
1 0.2%
-
-
13 3.9%
19 5.5%
6 2.0%
16 4.8%
23 6.4%
13 4.2%
3 1.0%
5 1.3%
8 2.7%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 37Page 37 Q4 Changes to improve City
Base
Overall
Years in Thousand Oaks (Q1)
Less t han 5 5 t o 9 10 t o 14 15 or more
Children Under 18 in Hsld (QD3)
None One Two
Three or
more
Provide more
street light ing
Beautify city,
landscaping
Reduce noise
pollut ion
Improve
economy, jobs
Provide more
restaurants,
shopping
opport unit ies
Improve cit y
planning
Enforce t raffic
laws
Provide more
police
Address t rash
services issues
Reduce cost of
living
1071 157 190 115 603 671 154 122 49
9 0.9%
2 1.2%
2 1.2%
1 0.7%
4 0.7%
4 0.6%
1 0.5%
2 1.5%
1 1.6%
45 4.2%
4 2.6%
14 7.5%
4 3.9%
22 3.7%
29 4.3%
5 3.4%
3 2.3%
3 6.3%
17 1.6%
5 3.2%
3 1.7%
1 1.1%
8 1.3%
13 1.9%
1 0.8%
1 0.7%
-
-
5 0.4%
2 1.3%
1 0.4%
1 0.9%
1 0.1%
2 0.3%
1 0.5%
-
-
1 1.6%
45 4.2%
9 5.9%
7 3.5%
6 5.5%
23 3.8%
27 4.0%
6 3.8%
5 4.3%
4 8.1%
23 2.2%
2 1.3%
2 0.8%
4 3.3%
16 2.6%
12 1.7%
8 5.5%
2 1.8%
1 1.9%
42 4.0%
8 4.8%
9 5.0%
7 5.8%
19 3.1%
27 4.0%
5 3.1%
8 6.5%
1 2.1%
13 1.2%
2 1.2%
3 1.5%
1 0.9%
7 1.2%
8 1.2%
2 1.0%
2 1.8%
1 1.9%
5 0.5%
-
-
-
-
-
-
5 0.8%
4 0.6%
-
-
1 0.8%
-
-
38 3.5%
3 2.2%
6 3.3%
6 5.4%
22 3.6%
22 3.3%
10 6.3%
2 1.7%
1 2.1%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 38Page 38 Q4 Changes to improve City
Base
Quality of Life (Q2)
Excellent Good
Fair, poor,
very poor
Age (QD1)
18 t o 24 25 t o 34 35 t o 44 45 t o 54 55 t o 64 65 or older Provide more
street light ing
Beautify city,
landscaping
Reduce noise
pollut ion
Improve
economy, jobs
Provide more
restaurants,
shopping
opport unit ies
Improve cit y
planning
Enforce t raffic
laws
Provide more
police
Address t rash
services issues
Reduce cost of
living
430 544 95 118 139 179 158 186 288
2 0.4%
5 0.9%
3 2.7%
3 2.2%
-
-
3 1.9%
2 1.0%
-
-
2 0.6%
15 3.5%
25 4.5%
6 6.0%
7 5.6%
4 2.6%
5 2.8%
5 3.1%
12 6.4%
12 4.3%
5 1.1%
11 2.0%
2 1.6%
-
-
2 1.5%
1 0.5%
2 1.3%
5 2.8%
7 2.4%
1 0.2%
4 0.7%
-
-
-
-
1 0.9%
1 0.5%
2 1.0%
1 0.6%
-
-
24 5.5%
16 2.9%
6 5.9%
7 5.9%
3 2.2%
10 5.8%
7 4.4%
10 5.6%
7 2.5%
11 2.6%
9 1.7%
2 2.5%
4 3.3%
1 0.7%
3 1.7%
8 5.0%
-
-
7 2.5%
18 4.2%
22 4.0%
2 2.6%
2 1.3%
1 0.7%
6 3.2%
12 7.8%
8 4.3%
14 4.8%
5 1.1%
8 1.5%
-
-
-
-
-
-
2 1.0%
2 1.4%
4 2.3%
5 1.6%
1 0.2%
4 0.8%
-
-
-
-
-
-
-
-
1 0.6%
2 0.9%
2 0.8%
13 3.1%
21 3.9%
3 2.9%
8 6.6%
7 4.9%
9 4.8%
5 3.4%
5 2.6%
4 1.5%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 39Page 39 Q4 Changes to improve City
Base
Employment St at us (QD5)
Full t ime Part t ime
Self-
employed Retired Other
Overall Satisfact ion
(Q5)
Satisfied
Dis-
sat isfied
C on tact W i th C i ty
Staff (Q14)
Yes No
Provide more
street light ing
Beautify city,
landscaping
Reduce noise
pollut ion
Improve
economy, jobs
Provide more
restaurants,
shopping
opport unit ies
Improve cit y
planning
Enforce t raffic
laws
Provide more
police
Address t rash
services issues
Reduce cost of
living
476 74 93 250 117 872 116 287 736
3 0.7%
3 4.6%
-
-
1 0.3%
-
-
4 0.5%
-
-
1 0.3%
8 1.1%
13 2.7%
3 3.5%
9 9.2%
11 4.5%
6 5.4%
35 4.0%
9 8.0%
22 7.5%
22 3.0%
6 1.2%
1 1.8%
2 1.7%
7 2.6%
-
-
15 1.8%
1 0.7%
5 1.9%
10 1.4%
2 0.4%
-
-
1 0.9%
-
-
1 0.7%
4 0.4%
-
-
2 0.7%
3 0.4%
23 4.9%
3 3.6%
4 4.6%
6 2.4%
7 6.1%
39 4.5%
3 2.7%
11 4.0%
31 4.2%
10 2.1%
1 2.0%
5 4.9%
5 1.8%
1 0.8%
17 1.9%
5 4.6%
5 1.9%
16 2.2%
20 4.2%
3 3.5%
2 1.9%
14 5.7%
4 3.2%
37 4.2%
5 4.0%
16 5.6%
25 3.5%
4 0.8%
1 1.2%
3 3.0%
4 1.8%
1 0.7%
9 1.1%
3 3.0%
5 1.8%
7 0.9%
1 0.2%
-
-
3 2.7%
2 0.6%
-
-
4 0.5%
1 0.8%
2 0.8%
3 0.4%
24 5.0%
3 4.2%
3 2.7%
6 2.3%
1 1.1%
32 3.6%
6 5.3%
10 3.4%
24 3.2%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 40Page 40 Q4 Changes to improve City
Base
Satis f action W ith
Communicat ion (Q16)
Satisfied
Dis-
sat isfied
Home Ownership
Status (QD4)
Own Rent
Ty pical Commut e Minut es (QD7)
No
commut e 20 or less 21 t o 39 40 t o 59 60 or more
Provide more
street light ing
Beautify city,
landscaping
Reduce noise
pollut ion
Improve
economy, jobs
Provide more
restaurants,
shopping
opport unit ies
Improve cit y
planning
Enforce t raffic
laws
Provide more
police
Address t rash
services issues
Reduce cost of
living
702 188 794 246 662 37 59 58 123
6 0.8%
1 0.4%
4 0.5%
3 1.4%
5 0.8%
1 2.3%
1 1.3%
-
-
1 0.6%
20 2.9%
18 9.5%
30 3.8%
13 5.2%
29 4.4%
1 2.1%
-
-
3 4.6%
4 3.3%
11 1.6%
3 1.6%
12 1.5%
5 2.2%
12 1.8%
2 6.7%
-
-
-
-
1 0.9%
4 0.5%
1 0.4%
2 0.3%
2 0.9%
2 0.3%
-
-
-
-
-
-
2 1.3%
28 4.0%
8 4.4%
34 4.3%
11 4.5%
29 4.4%
2 5.2%
3 4.6%
1 1.6%
7 5.5%
15 2.1%
7 3.5%
21 2.6%
1 0.4%
13 1.9%
3 7.1%
1 2.2%
-
-
1 1.0%
32 4.5%
6 3.1%
38 4.8%
4 1.6%
33 5.0%
2 4.9%
1 1.4%
2 2.7%
4 3.3%
6 0.9%
4 2.3%
10 1.3%
3 1.1%
9 1.4%
2 4.8%
-
-
1 1.7%
-
-
2 0.3%
1 0.5%
3 0.4%
2 0.7%
4 0.6%
-
-
-
-
-
-
1 0.8%
25 3.6%
10 5.1%
26 3.3%
12 4.8%
17 2.5%
2 6.0%
5 7.9%
3 5.3%
8 6.5%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 41Page 41 Q4 Changes to improve City
Base
Et hnicit y (QD8)
Lat ino /
Hispanic
Asian
American
Caucasian
/ White
African
American /
Black
Other /
Mixed
Gender (QD2)
Male Female
Signed up for Count y's
Emergency Alert
Syst em (Q12)
Yes No
Provide more
street light ing
Beautify city,
landscaping
Reduce noise
pollut ion
Improve
economy, jobs
Provide more
restaurants,
shopping
opport unit ies
Improve cit y
planning
Enforce t raffic
laws
Provide more
police
Address t rash
services issues
Reduce cost of
living
225 86 605 35 41 510 495 642 182
4 1.9%
2 2.1%
3 0.5%
-
-
-
-
1 0.1%
8 1.7%
4 0.7%
2 0.9%
12 5.2%
3 3.7%
23 3.7%
1 2.9%
3 6.5%
18 3.4%
26 5.3%
19 3.0%
15 8.0%
1 0.6%
-
-
12 1.9%
-
-
2 6.0%
10 1.9%
6 1.2%
11 1.7%
5 2.5%
-
-
1 0.9%
2 0.3%
-
-
-
-
1 0.2%
2 0.3%
3 0.5%
1 0.7%
3 1.2%
4 5.0%
31 5.1%
2 5.1%
3 6.8%
16 3.2%
28 5.7%
26 4.0%
5 2.8%
7 3.3%
-
-
12 1.9%
1 2.2%
1 1.6%
16 3.2%
7 1.4%
17 2.6%
3 1.8%
4 1.9%
5 6.1%
27 4.4%
2 4.5%
3 8.5%
22 4.2%
20 4.0%
27 4.2%
8 4.5%
3 1.2%
2 2.4%
6 1.1%
1 2.8%
-
-
6 1.2%
6 1.1%
8 1.2%
4 2.2%
2 0.8%
1 0.8%
3 0.4%
-
-
-
-
3 0.5%
2 0.5%
3 0.5%
2 1.0%
10 4.3%
4 4.9%
20 3.4%
1 2.3%
2 3.7%
19 3.8%
16 3.2%
23 3.6%
5 2.7%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 42Page 42 Q4 Changes to improve City
Base
C om m u te Ou ts i de C i ty ( QD 6 )
Yes,
commut e
Do not
commut e
No job or
school
Provide more
street light ing
Beautify city,
landscaping
Reduce noise
pollut ion
Improve
economy, jobs
Provide more
restaurants,
shopping
opport unit ies
Improve cit y
planning
Enforce t raffic
laws
Provide more
police
Address t rash
services issues
Reduce cost of
living
332 355 307
2 0.7%
4 1.3%
1 0.3%
11 3.3%
12 3.4%
17 5.4%
4 1.1%
5 1.4%
7 2.1%
2 0.5%
1 0.3%
1 0.3%
13 4.0%
19 5.3%
11 3.4%
8 2.5%
8 2.3%
5 1.5%
8 2.5%
15 4.3%
18 5.9%
3 1.0%
5 1.4%
4 1.5%
1 0.3%
3 0.7%
2 0.5%
20 5.9%
11 3.2%
6 1.8%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 43Page 43 Q4 Changes to improve City
Base
Overall
Years in Thousand Oaks (Q1)
Less t han 5 5 t o 9 10 t o 14 15 or more
Children Under 18 in Hsld (QD3)
None One Two
Three or
more
Improve
diversity efforts
Provide more
ment al healt h
services
Address
immigrat ion
issues
Provide fire
prevention,
preparedness
Provide, improve
hospit als,
healt hcare
Priorit ize
resident s needs
Address
pedestrian
safet y issues
Improve,
simplified
permit process
Address power
outages
1071 157 190 115 603 671 154 122 49
6 0.5%
-
-
2 1.1%
-
-
3 0.6%
3 0.4%
3 1.7%
-
-
-
-
5 0.5%
2 1.4%
-
-
-
-
3 0.5%
3 0.4%
1 0.8%
1 0.9%
-
-
7 0.7%
-
-
-
-
1 1.3%
6 1.0%
5 0.7%
2 1.3%
1 0.7%
-
-
16 1.5%
3 1.7%
5 2.7%
1 0.9%
7 1.1%
11 1.6%
4 2.5%
-
-
-
-
1 0.1%
1 0.6%
-
-
-
-
-
-
1 0.1%
-
-
-
-
-
-
5 0.5%
-
-
1 0.4%
1 0.6%
4 0.6%
3 0.4%
-
-
-
-
1 1.6%
5 0.5%
-
-
-
-
2 1.5%
4 0.6%
2 0.2%
-
-
2 2.0%
-
-
11 1.0%
1 0.8%
1 0.7%
1 0.7%
7 1.2%
7 1.0%
1 0.9%
2 1.3%
-
-
10 1.0%
4 2.5%
2 0.9%
-
-
5 0.8%
6 0.9%
2 1.2%
1 0.8%
-
-
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 44Page 44 Q4 Changes to improve City
Base
Quality of Life (Q2)
Excellent Good
Fair, poor,
very poor
Age (QD1)
18 t o 24 25 t o 34 35 t o 44 45 t o 54 55 t o 64 65 or older Improve
diversity efforts
Provide more
ment al healt h
services
Address
immigrat ion
issues
Provide fire
prevention,
preparedness
Provide, improve
hospit als,
healt hcare
Priorit ize
resident s needs
Address
pedestrian
safet y issues
Improve,
simplified
permit process
Address power
outages
430 544 95 118 139 179 158 186 288
2 0.5%
4 0.7%
-
-
-
-
2 1.3%
1 0.6%
1 0.5%
-
-
2 0.7%
3 0.7%
1 0.2%
1 1.2%
-
-
3 2.4%
-
-
1 0.6%
-
-
1 0.2%
-
-
4 0.7%
2 2.4%
1 1.3%
1 0.9%
-
-
2 1.0%
2 0.9%
1 0.5%
7 1.6%
8 1.5%
1 0.9%
-
-
4 3.1%
4 2.0%
-
-
2 1.2%
6 1.9%
-
-
1 0.2%
-
-
-
-
-
-
-
-
-
-
1 0.5%
-
-
1 0.2%
5 0.8%
-
-
-
-
-
-
2 1.4%
1 0.5%
1 0.5%
1 0.4%
-
-
4 0.7%
2 1.8%
2 1.3%
-
-
-
-
4 2.4%
-
-
-
-
2 0.5%
8 1.6%
-
-
-
-
-
-
2 0.9%
3 1.8%
3 1.8%
2 0.7%
6 1.3%
4 0.7%
1 1.3%
-
-
2 1.4%
3 1.6%
-
-
4 2.1%
2 0.6%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 45Page 45 Q4 Changes to improve City
Base
Employment St at us (QD5)
Full t ime Part t ime
Self-
employed Retired Other
Overall Satisfact ion
(Q5)
Satisfied
Dis-
sat isfied
C on tact W i th C i ty
Staff (Q14)
Yes No
Improve
diversity efforts
Provide more
ment al healt h
services
Address
immigrat ion
issues
Provide fire
prevention,
preparedness
Provide, improve
hospit als,
healt hcare
Priorit ize
resident s needs
Address
pedestrian
safet y issues
Improve,
simplified
permit process
Address power
outages
476 74 93 250 117 872 116 287 736
2 0.4%
-
-
-
-
2 0.8%
2 1.5%
3 0.3%
3 2.4%
-
-
6 0.8%
2 0.4%
-
-
2 2.3%
1 0.3%
-
-
5 0.6%
-
-
2 0.6%
3 0.4%
4 0.9%
-
-
-
-
2 0.7%
1 1.3%
4 0.5%
2 2.0%
2 0.6%
4 0.6%
6 1.2%
1 0.9%
5 5.4%
3 1.4%
-
-
14 1.6%
2 1.7%
5 1.8%
10 1.3%
-
-
-
-
-
-
-
-
1 0.7%
1 0.1%
-
-
1 0.3%
-
-
4 0.9%
-
-
-
-
1 0.5%
-
-
4 0.4%
2 1.4%
2 0.6%
3 0.4%
2 0.5%
2 2.1%
-
-
-
-
-
-
5 0.6%
-
-
2 0.5%
4 0.5%
3 0.7%
1 1.2%
1 1.4%
3 1.1%
1 1.3%
10 1.1%
1 0.9%
5 1.6%
6 0.8%
6 1.2%
-
-
1 1.0%
1 0.3%
1 0.9%
8 0.9%
2 1.8%
3 1.2%
7 0.9%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 46Page 46 Q4 Changes to improve City
Base
Satis f action W ith
Communicat ion (Q16)
Satisfied
Dis-
sat isfied
Home Ownership
Status (QD4)
Own Rent
Ty pical Commut e Minut es (QD7)
No
commut e 20 or less 21 t o 39 40 t o 59 60 or more
Improve
diversity efforts
Provide more
ment al healt h
services
Address
immigrat ion
issues
Provide fire
prevention,
preparedness
Provide, improve
hospit als,
healt hcare
Priorit ize
resident s needs
Address
pedestrian
safet y issues
Improve,
simplified
permit process
Address power
outages
702 188 794 246 662 37 59 58 123
4 0.5%
2 1.0%
5 0.6%
1 0.4%
2 0.3%
1 2.7%
1 1.3%
-
-
2 1.5%
3 0.4%
1 0.5%
2 0.2%
3 1.3%
5 0.7%
-
-
-
-
-
-
-
-
3 0.4%
2 0.9%
5 0.6%
3 1.1%
4 0.6%
-
-
1 1.4%
1 2.1%
2 1.4%
14 2.0%
1 0.7%
13 1.6%
3 1.2%
12 1.8%
-
-
-
-
-
-
2 1.4%
1 0.1%
-
-
1 0.1%
-
-
1 0.1%
-
-
-
-
-
-
-
-
1 0.1%
4 2.1%
5 0.7%
-
-
3 0.4%
-
-
2 2.7%
-
-
1 0.7%
4 0.5%
2 0.9%
5 0.7%
-
-
2 0.3%
1 2.1%
-
-
2 2.7%
-
-
8 1.1%
1 0.7%
9 1.2%
1 0.6%
7 1.0%
-
-
2 2.8%
-
-
-
-
8 1.1%
1 0.6%
9 1.2%
-
-
6 0.9%
1 3.2%
-
-
-
-
1 0.9%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 47Page 47 Q4 Changes to improve City
Base
Et hnicit y (QD8)
Lat ino /
Hispanic
Asian
American
Caucasian
/ White
African
American /
Black
Other /
Mixed
Gender (QD2)
Male Female
Signed up for Count y's
Emergency Alert
Syst em (Q12)
Yes No
Improve
diversity efforts
Provide more
ment al healt h
services
Address
immigrat ion
issues
Provide fire
prevention,
preparedness
Provide, improve
hospit als,
healt hcare
Priorit ize
resident s needs
Address
pedestrian
safet y issues
Improve,
simplified
permit process
Address power
outages
225 86 605 35 41 510 495 642 182
3 1.3%
1 1.0%
1 0.1%
1 2.9%
-
-
-
-
6 1.1%
4 0.6%
2 1.0%
-
-
-
-
4 0.6%
1 3.3%
-
-
1 0.1%
4 0.9%
1 0.1%
3 1.8%
-
-
-
-
6 1.0%
1 2.3%
-
-
4 0.8%
4 0.7%
3 0.5%
1 0.5%
-
-
2 2.0%
10 1.7%
-
-
-
-
10 2.0%
5 1.0%
11 1.7%
1 0.4%
-
-
-
-
1 0.1%
-
-
-
-
-
-
1 0.2%
-
-
-
-
2 0.7%
-
-
2 0.4%
-
-
1 1.6%
1 0.3%
4 0.8%
3 0.5%
-
-
5 2.0%
-
-
1 0.1%
-
-
-
-
-
-
4 0.7%
4 0.6%
2 0.8%
1 0.6%
1 0.9%
8 1.3%
1 2.6%
-
-
7 1.4%
2 0.5%
7 1.1%
2 1.1%
-
-
1 1.1%
9 1.4%
-
-
-
-
6 1.2%
3 0.5%
6 0.9%
2 1.0%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 48Page 48 Q4 Changes to improve City
Base
C om m u te Ou ts i de C i ty ( QD 6 )
Yes,
commut e
Do not
commut e
No job or
school
Improve
diversity efforts
Provide more
ment al healt h
services
Address
immigrat ion
issues
Provide fire
prevention,
preparedness
Provide, improve
hospit als,
healt hcare
Priorit ize
resident s needs
Address
pedestrian
safet y issues
Improve,
simplified
permit process
Address power
outages
332 355 307
4 1.1%
-
-
2 0.7%
-
-
4 1.2%
1 0.2%
4 1.1%
1 0.2%
3 1.0%
3 0.9%
9 2.4%
3 1.1%
-
-
-
-
1 0.3%
2 0.8%
2 0.4%
1 0.4%
2 0.7%
2 0.5%
-
-
3 0.9%
2 0.7%
4 1.4%
2 0.7%
4 1.2%
2 0.6%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 49Page 49 Q4 Changes to improve City
Base
Overall
Years in Thousand Oaks (Q1)
Less t han 5 5 t o 9 10 t o 14 15 or more
Children Under 18 in Hsld (QD3)
None One Two
Three or
more
Address e-bike
issues
Address ICE-
relat ed issues
Provide more
events, rec
activities for all
ages
Address rent
control issues
Address short
term rentals
issues
Provide more
support for
small businesses
Fix, upgrade
rundown, empt y
buildings, mall
Tougher
sent ences for
criminal
activities
1071 157 190 115 603 671 154 122 49
23 2.1%
5 3.2%
2 1.0%
4 3.2%
11 1.8%
15 2.2%
4 2.5%
2 1.5%
2 3.4%
23 2.2%
1 0.8%
5 2.4%
-
-
15 2.5%
19 2.9%
1 0.4%
2 1.4%
-
-
34 3.2%
2 1.5%
8 4.4%
-
-
23 3.9%
24 3.5%
7 4.3%
2 1.7%
-
-
28 2.6%
3 2.1%
3 1.4%
3 2.7%
19 3.1%
21 3.1%
5 3.4%
1 1.0%
-
-
1 0.1%
-
-
-
-
-
-
1 0.1%
1 0.1%
-
-
-
-
-
-
23 2.1%
2 1.4%
10 5.2%
2 1.5%
9 1.4%
14 2.1%
4 2.5%
3 2.4%
2 3.2%
15 1.4%
1 0.8%
3 1.5%
4 3.5%
7 1.1%
7 1.1%
2 1.0%
3 2.8%
1 2.6%
2 0.2%
-
-
2 0.8%
1 0.7%
-
-
1 0.1%
1 0.5%
1 0.7%
-
-
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 50Page 50 Q4 Changes to improve City
Base
Quality of Life (Q2)
Excellent Good
Fair, poor,
very poor
Age (QD1)
18 t o 24 25 t o 34 35 t o 44 45 t o 54 55 t o 64 65 or older Address e-bike
issues
Address ICE-
relat ed issues
Provide more
events, rec
activities for all
ages
Address rent
control issues
Address short
term rentals
issues
Provide more
support for
small businesses
Fix, upgrade
rundown, empt y
buildings, mall
Tougher
sent ences for
criminal
activities
430 544 95 118 139 179 158 186 288
13 3.0%
9 1.6%
1 1.1%
2 1.5%
1 1.0%
3 1.9%
2 1.1%
5 2.7%
9 3.2%
9 2.0%
12 2.2%
3 2.9%
9 7.8%
4 2.9%
2 1.2%
3 1.6%
2 1.3%
3 0.9%
15 3.5%
16 3.0%
3 3.1%
6 4.8%
11 7.6%
7 3.8%
4 2.3%
4 2.3%
3 1.1%
7 1.6%
14 2.5%
7 7.4%
2 1.8%
4 3.2%
7 3.7%
7 4.4%
3 1.5%
4 1.5%
-
-
1 0.2%
-
-
-
-
-
-
-
-
-
-
1 0.5%
-
-
14 3.3%
8 1.4%
1 0.7%
4 3.2%
4 2.5%
5 2.7%
5 3.4%
4 2.0%
1 0.5%
8 1.8%
7 1.3%
-
-
1 1.0%
1 0.7%
4 2.5%
4 2.7%
1 0.5%
3 1.0%
1 0.2%
2 0.3%
-
-
-
-
-
-
1 0.5%
1 0.5%
-
-
1 0.3%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 51Page 51 Q4 Changes to improve City
Base
Employment St at us (QD5)
Full t ime Part t ime
Self-
employed Retired Other
Overall Satisfact ion
(Q5)
Satisfied
Dis-
sat isfied
C on tact W i th C i ty
Staff (Q14)
Yes No
Address e-bike
issues
Address ICE-
relat ed issues
Provide more
events, rec
activities for all
ages
Address rent
control issues
Address short
term rentals
issues
Provide more
support for
small businesses
Fix, upgrade
rundown, empt y
buildings, mall
Tougher
sent ences for
criminal
activities
476 74 93 250 117 872 116 287 736
9 1.9%
2 2.7%
3 2.8%
6 2.2%
1 1.2%
18 2.0%
4 3.1%
12 4.3%
10 1.4%
11 2.3%
1 1.3%
1 1.4%
1 0.6%
7 6.0%
15 1.7%
5 4.6%
9 3.2%
14 1.9%
18 3.8%
3 4.7%
3 3.0%
4 1.4%
6 4.9%
25 2.9%
5 4.0%
7 2.3%
27 3.6%
12 2.4%
3 4.3%
4 4.0%
5 1.8%
3 2.9%
20 2.3%
5 4.1%
4 1.4%
21 2.9%
-
-
-
-
-
-
1 0.4%
-
-
1 0.1%
-
-
1 0.3%
-
-
7 1.5%
5 6.9%
3 3.1%
3 1.2%
4 3.7%
18 2.0%
2 1.8%
12 4.3%
10 1.4%
5 1.0%
2 2.4%
2 2.0%
2 0.9%
4 3.6%
15 1.7%
-
-
6 2.0%
9 1.2%
2 0.3%
-
-
-
-
1 0.3%
-
-
2 0.3%
-
-
2 0.6%
-
-
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 52Page 52 Q4 Changes to improve City
Base
Satis f action W ith
Communicat ion (Q16)
Satisfied
Dis-
sat isfied
Home Ownership
Status (QD4)
Own Rent
Ty pical Commut e Minut es (QD7)
No
commut e 20 or less 21 t o 39 40 t o 59 60 or more
Address e-bike
issues
Address ICE-
relat ed issues
Provide more
events, rec
activities for all
ages
Address rent
control issues
Address short
term rentals
issues
Provide more
support for
small businesses
Fix, upgrade
rundown, empt y
buildings, mall
Tougher
sent ences for
criminal
activities
702 188 794 246 662 37 59 58 123
16 2.3%
4 2.4%
18 2.2%
4 1.6%
15 2.3%
2 4.6%
-
-
2 2.9%
2 1.5%
16 2.3%
3 1.6%
16 2.0%
6 2.4%
4 0.6%
-
-
-
-
4 7.4%
6 4.6%
23 3.3%
7 3.7%
28 3.5%
6 2.6%
16 2.5%
2 4.6%
5 9.1%
1 1.9%
9 7.3%
18 2.6%
6 3.2%
11 1.4%
16 6.6%
18 2.8%
-
-
1 1.4%
2 3.1%
4 3.6%
1 0.1%
-
-
1 0.1%
-
-
1 0.1%
-
-
-
-
-
-
-
-
15 2.1%
6 3.1%
19 2.4%
4 1.5%
15 2.3%
-
-
-
-
2 2.6%
5 3.9%
9 1.2%
1 0.7%
11 1.4%
3 1.4%
14 2.1%
-
-
-
-
1 1.3%
-
-
2 0.2%
-
-
2 0.2%
1 0.3%
2 0.2%
-
-
-
-
-
-
1 0.7%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 53Page 53 Q4 Changes to improve City
Base
Et hnicit y (QD8)
Lat ino /
Hispanic
Asian
American
Caucasian
/ White
African
American /
Black
Other /
Mixed
Gender (QD2)
Male Female
Signed up for Count y's
Emergency Alert
Syst em (Q12)
Yes No
Address e-bike
issues
Address ICE-
relat ed issues
Provide more
events, rec
activities for all
ages
Address rent
control issues
Address short
term rentals
issues
Provide more
support for
small businesses
Fix, upgrade
rundown, empt y
buildings, mall
Tougher
sent ences for
criminal
activities
225 86 605 35 41 510 495 642 182
1 0.5%
2 2.5%
19 3.2%
-
-
-
-
8 1.5%
15 3.0%
12 1.9%
6 3.3%
6 2.5%
1 1.7%
15 2.5%
1 2.2%
-
-
10 2.0%
11 2.3%
5 0.8%
9 4.9%
9 3.8%
4 4.3%
18 3.0%
1 2.6%
-
-
11 2.2%
21 4.3%
19 2.9%
6 3.1%
7 3.1%
2 2.3%
18 2.9%
-
-
-
-
14 2.8%
13 2.7%
20 3.1%
3 1.8%
-
-
-
-
-
-
-
-
-
-
-
-
1 0.2%
1 0.1%
-
-
5 2.4%
1 1.1%
14 2.4%
-
-
-
-
7 1.3%
16 3.2%
13 2.0%
6 3.3%
1 0.6%
1 1.7%
11 1.8%
-
-
1 2.9%
3 0.5%
12 2.4%
13 2.1%
-
-
-
-
-
-
2 0.3%
1 2.3%
-
-
1 0.2%
2 0.3%
2 0.2%
-
-
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 54Page 54 Q4 Changes to improve City
Base
C om m u te Ou ts i de C i ty ( QD 6 )
Yes,
commut e
Do not
commut e
No job or
school
Address e-bike
issues
Address ICE-
relat ed issues
Provide more
events, rec
activities for all
ages
Address rent
control issues
Address short
term rentals
issues
Provide more
support for
small businesses
Fix, upgrade
rundown, empt y
buildings, mall
Tougher
sent ences for
criminal
activities
332 355 307
5 1.6%
10 2.8%
6 1.8%
16 4.8%
3 0.8%
1 0.5%
17 5.1%
11 3.0%
6 1.9%
8 2.5%
12 3.5%
6 1.9%
-
-
-
-
1 0.3%
8 2.3%
9 2.5%
6 2.0%
1 0.2%
10 2.7%
4 1.4%
1 0.2%
1 0.2%
1 0.3%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 55Page 55 Q4 Changes to improve City
Base
Overall
Years in Thousand Oaks (Q1)
Less t han 5 5 t o 9 10 t o 14 15 or more
Children Under 18 in Hsld (QD3)
None One Two
Three or
more
Reduce bike
lanes
Ot her (unique
responses)
No changes
needed /
Every t hing is
fine
Not sure /
Cannot think of
any t hing
specific
Prefer not to
answer
1071 157 190 115 603 671 154 122 49
3 0.3%
1 0.4%
1 0.6%
-
-
1 0.2%
1 0.1%
-
-
1 0.9%
-
-
23 2.1%
5 2.9%
4 2.0%
1 0.6%
14 2.2%
16 2.4%
3 1.8%
3 2.5%
-
-
66 6.2%
17 10.7%
17 9.2%
5 4.2%
27 4.5%
43 6.4%
11 7.4%
8 6.8%
2 5.0%
189
17.6%
28 18.0%
30 15.6%
25 21.5%
106
17.6%
117
17.5%
27 17.4%
25 20.5%
12 23.8%
34 3.2%
7 4.2%
7 3.7%
6 5.4%
14 2.4%
16 2.3%
7 4.6%
3 2.1%
4 9.0%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 56Page 56 Q4 Changes to improve City
Base
Quality of Life (Q2)
Excellent Good
Fair, poor,
very poor
Age (QD1)
18 t o 24 25 t o 34 35 t o 44 45 t o 54 55 t o 64 65 or older Reduce bike
lanes
Ot her (unique
responses)
No changes
needed /
Every t hing is
fine
Not sure /
Cannot think of
any t hing
specific
Prefer not to
answer
430 544 95 118 139 179 158 186 288
-
-
3 0.5%
-
-
-
-
-
-
-
-
2 1.4%
-
-
1 0.2%
13 3.1%
5 1.0%
3 3.3%
1 0.8%
4 2.7%
4 2.2%
3 1.7%
4 1.9%
8 2.7%
45 10.3%
22 4.0%
-
-
6 4.7%
9 6.8%
10 5.4%
11 6.9%
10 5.3%
21 7.2%
84 19.5%
94 17.3%
11 11.4%
33 27.9%
25 18.0%
34 19.2%
20 12.7%
24 12.9%
53 18.3%
5 1.1%
25 4.6%
4 4.4%
-
-
6 4.7%
5 2.9%
3 1.8%
9 4.6%
11 3.9%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 57Page 57 Q4 Changes to improve City
Base
Employment St at us (QD5)
Full t ime Part t ime
Self-
employed Retired Other
Overall Satisfact ion
(Q5)
Satisfied
Dis-
sat isfied
C on tact W i th C i ty
Staff (Q14)
Yes No
Reduce bike
lanes
Ot her (unique
responses)
No changes
needed /
Every t hing is
fine
Not sure /
Cannot think of
any t hing
specific
Prefer not to
answer
476 74 93 250 117 872 116 287 736
1 0.2%
-
-
-
-
1 0.3%
-
-
2 0.2%
1 1.0%
1 0.4%
2 0.2%
11 2.3%
2 2.9%
3 3.1%
4 1.5%
2 1.5%
16 1.9%
1 1.3%
5 1.8%
17 2.2%
21 4.5%
3 4.5%
4 4.2%
24 9.6%
10 8.8%
65 7.4%
-
-
13 4.7%
50 6.8%
70 14.8%
13 17.4%
10 11.2%
46 18.3%
39 33.6%
156
17.9%
10 9.1%
37 12.7%
140
19.0%
20 4.2%
-
-
1 1.6%
9 3.5%
2 1.3%
26 3.0%
5 4.7%
6 2.1%
24 3.2%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 58Page 58 Q4 Changes to improve City
Base
Satis f action W ith
Communicat ion (Q16)
Satisfied
Dis-
sat isfied
Home Ownership
Status (QD4)
Own Rent
Ty pical Commut e Minut es (QD7)
No
commut e 20 or less 21 t o 39 40 t o 59 60 or more
Reduce bike
lanes
Ot her (unique
responses)
No changes
needed /
Every t hing is
fine
Not sure /
Cannot think of
any t hing
specific
Prefer not to
answer
702 188 794 246 662 37 59 58 123
-
-
2 1.0%
3 0.4%
-
-
1 0.1%
-
-
1 1.8%
-
-
-
-
12 1.7%
4 2.1%
18 2.3%
4 1.5%
12 1.8%
-
-
3 5.7%
2 3.7%
4 2.9%
58 8.3%
4 1.9%
48 6.1%
18 7.2%
48 7.3%
2 4.6%
2 3.1%
1 1.5%
6 4.8%
119
16.9%
25 13.1%
140
17.6%
43 17.3%
111
16.8%
7 19.3%
9 15.5%
18 30.9%
17 13.6%
16 2.3%
9 4.8%
25 3.1%
5 2.2%
19 2.8%
1 1.7%
2 2.6%
2 3.2%
6 5.3%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 59Page 59 Q4 Changes to improve City
Base
Et hnicit y (QD8)
Lat ino /
Hispanic
Asian
American
Caucasian
/ White
African
American /
Black
Other /
Mixed
Gender (QD2)
Male Female
Signed up for Count y's
Emergency Alert
Syst em (Q12)
Yes No
Reduce bike
lanes
Ot her (unique
responses)
No changes
needed /
Every t hing is
fine
Not sure /
Cannot think of
any t hing
specific
Prefer not to
answer
225 86 605 35 41 510 495 642 182
-
-
1 0.8%
2 0.4%
-
-
-
-
2 0.4%
1 0.1%
1 0.2%
1 0.4%
4 1.9%
1 0.9%
14 2.4%
-
-
1 2.1%
11 2.1%
10 2.1%
16 2.5%
3 1.6%
15 6.9%
6 6.9%
42 7.0%
-
-
2 4.0%
35 6.8%
31 6.3%
38 5.9%
14 7.7%
41 18.4%
14 16.3%
104
17.2%
6 18.5%
9 23.0%
88 17.3%
86 17.4%
101
15.7%
38 20.7%
16 7.2%
3 3.8%
8 1.4%
2 5.9%
1 2.5%
20 3.8%
12 2.4%
17 2.6%
8 4.5%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 60Page 60 Q4 Changes to improve City
Base
C om m u te Ou ts i de C i ty ( QD 6 )
Yes,
commut e
Do not
commut e
No job or
school
Reduce bike
lanes
Ot her (unique
responses)
No changes
needed /
Every t hing is
fine
Not sure /
Cannot think of
any t hing
specific
Prefer not to
answer
332 355 307
1 0.3%
-
-
1 0.2%
9 2.7%
7 2.1%
5 1.5%
15 4.4%
19 5.5%
29 9.3%
63 19.1%
52 14.6%
59 19.3%
13 4.0%
8 2.3%
10 3.3%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 61Page 61 Q5 Overall satisfaction
Base
Overall
Years in Thousand Oaks (Q1)
Less t han 5 5 t o 9 10 t o 14 15 or more
Children Under 18 in Hsld (QD3)
None One Two
Three or
more
Very sat isfied
Somewhat
sat isfied
Somewhat
dissatisfied
Very dissatisfied
Not sure
Prefer not to
answer
1071 157 190 115 603 671 154 122 49
334
31.2%
80 50.7%
67 35.2%
28 24.1%
158
26.2%
219
32.6%
46 30.0%
42 34.2%
13 26.7%
538
50.3%
59 37.4%
89 46.6%
62 54.0%
328
54.3%
336
50.1%
81 52.6%
66 54.0%
24 48.2%
84 7.8%
4 2.4%
17 9.1%
8 7.3%
54 9.0%
48 7.1%
13 8.1%
2 1.4%
6 11.9%
32 3.0%
3 1.8%
6 3.0%
4 3.5%
19 3.1%
13 1.9%
5 3.5%
5 4.2%
3 6.0%
72 6.7%
10 6.6%
10 5.1%
12 10.5%
40 6.6%
48 7.1%
8 5.2%
7 5.7%
4 7.2%
11 1.0%
2 1.1%
2 1.0%
1 0.6%
4 0.7%
8 1.2%
1 0.5%
1 0.5%
-
-
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 62Page 62 Q5 Overall satisfaction
Base
Quality of Life (Q2)
Excellent Good
Fair, poor,
very poor
Age (QD1)
18 t o 24 25 t o 34 35 t o 44 45 t o 54 55 t o 64 65 or older Very sat isfied
Somewhat
sat isfied
Somewhat
dissatisfied
Very dissatisfied
Not sure
Prefer not to
answer
430 544 95 118 139 179 158 186 288
225
52.3%
102
18.7%
8 7.9%
35 29.8%
42 30.3%
44 24.5%
58 36.7%
57 30.8%
98 33.9%
176
40.9%
333
61.3%
29 30.3%
55 46.1%
59 42.6%
99 55.6%
77 48.4%
101
54.1%
146
50.6%
11 2.5%
43 7.9%
30 31.8%
14 12.1%
15 10.6%
9 5.0%
7 4.4%
16 8.6%
22 7.5%
3 0.7%
14 2.5%
16 16.5%
2 2.0%
5 3.7%
7 4.1%
8 5.0%
6 3.1%
4 1.3%
14 3.2%
47 8.7%
9 9.3%
10 8.2%
15 10.5%
19 10.8%
8 4.8%
6 3.3%
14 5.0%
2 0.4%
5 0.9%
4 4.1%
2 1.8%
3 2.2%
-
-
1 0.6%
-
-
4 1.6%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 63Page 63 Q5 Overall satisfaction
Base
Employment St at us (QD5)
Full t ime Part t ime
Self-
employed Retired Other
Overall Satisfact ion
(Q5)
Satisfied
Dis-
sat isfied
C on tact W i th C i ty
Staff (Q14)
Yes No
Very sat isfied
Somewhat
sat isfied
Somewhat
dissatisfied
Very dissatisfied
Not sure
Prefer not to
answer
476 74 93 250 117 872 116 287 736
137
28.9%
28 38.3%
24 25.6%
89 35.4%
42 35.6%
334
38.3%
-
-
94 32.5%
231
31.3%
243
51.1%
31 42.4%
58 62.6%
127
50.7%
50 42.6%
538
61.7%
-
-
144
50.1%
371
50.4%
37 7.8%
5 6.9%
3 3.5%
17 6.7%
14 12.0%
-
-
84 72.1%
31 10.7%
44 6.0%
20 4.2%
2 2.8%
3 3.3%
3 1.3%
-
-
-
-
32 27.9%
13 4.4%
18 2.4%
33 7.0%
7 9.5%
4 3.9%
11 4.4%
11 9.7%
-
-
-
-
6 2.0%
63 8.6%
5 1.0%
-
-
1 1.1%
4 1.5%
-
-
-
-
-
-
1 0.2%
10 1.4%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 64Page 64 Q5 Overall satisfaction
Base
Satis f action W ith
Communicat ion (Q16)
Satisfied
Dis-
sat isfied
Home Ownership
Status (QD4)
Own Rent
Ty pical Commut e Minut es (QD7)
No
commut e 20 or less 21 t o 39 40 t o 59 60 or more
Very sat isfied
Somewhat
sat isfied
Somewhat
dissatisfied
Very dissatisfied
Not sure
Prefer not to
answer
702 188 794 246 662 37 59 58 123
271
38.6%
26 13.7%
240
30.2%
87 35.2%
217
32.8%
10 27.2%
13 22.7%
16 27.9%
44 36.0%
356
50.7%
92 48.8%
424
53.4%
104
42.1%
343
51.7%
18 50.1%
36 60.4%
29 49.9%
56 45.7%
28 4.0%
38 20.1%
62 7.8%
19 7.7%
40 6.0%
5 14.1%
3 5.6%
9 16.1%
10 8.0%
13 1.9%
15 8.1%
22 2.8%
6 2.5%
13 2.0%
1 3.2%
2 3.6%
1 1.4%
4 3.4%
30 4.3%
14 7.3%
40 5.0%
27 11.0%
45 6.8%
2 5.3%
5 7.7%
3 4.7%
7 5.4%
4 0.6%
4 1.9%
7 0.9%
4 1.6%
5 0.7%
-
-
-
-
-
-
2 1.5%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 65Page 65 Q5 Overall satisfaction
Base
Et hnicit y (QD8)
Lat ino /
Hispanic
Asian
American
Caucasian
/ White
African
American /
Black
Other /
Mixed
Gender (QD2)
Male Female
Signed up for Count y's
Emergency Alert
Syst em (Q12)
Yes No
Very sat isfied
Somewhat
sat isfied
Somewhat
dissatisfied
Very dissatisfied
Not sure
Prefer not to
answer
225 86 605 35 41 510 495 642 182
54 24.1%
37 43.5%
202
33.3%
8 24.1%
19 45.6%
171
33.5%
154
31.1%
205
32.0%
65 35.4%
114
50.8%
38 43.9%
309
51.0%
18 50.2%
16 38.5%
249
48.9%
257
51.9%
331
51.5%
76 41.9%
23 10.2%
2 2.1%
41 6.7%
5 14.2%
4 9.2%
39 7.7%
28 5.7%
46 7.2%
17 9.2%
10 4.3%
1 0.9%
12 1.9%
2 6.7%
1 1.9%
15 3.0%
14 2.8%
22 3.4%
8 4.1%
20 8.8%
7 8.4%
39 6.4%
2 4.8%
2 4.7%
32 6.3%
37 7.4%
32 5.0%
13 6.9%
4 1.7%
1 1.2%
4 0.6%
-
-
-
-
3 0.7%
6 1.2%
5 0.8%
5 2.5%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 66Page 66 Q5 Overall satisfaction
Base
C om m u te Ou ts i de C i ty ( QD 6 )
Yes,
commut e
Do not
commut e
No job or
school
Very sat isfied
Somewhat
sat isfied
Somewhat
dissatisfied
Very dissatisfied
Not sure
Prefer not to
answer
332 355 307
102
30.8%
108
30.5%
109
35.4%
162
48.9%
188
52.8%
155
50.5%
33 10.0%
19 5.4%
20 6.6%
12 3.7%
10 2.8%
3 1.0%
18 5.5%
29 8.1%
16 5.2%
4 1.2%
1 0.3%
4 1.3%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 67Page 67 Q6a Providing police services
Base
Overall
Years in Thousand Oaks (Q1)
Less t han 5 5 t o 9 10 t o 14 15 or more
Children Under 18 in Hsld (QD3)
None One Two
Three or
more
Extremely
import ant
Very important
Somewhat
import ant
Not at all
import ant
Not sure
Prefer not to
answer
1071 157 190 115 603 671 154 122 49
578
54.0%
86 54.9%
103
54.2%
57 50.0%
330
54.7%
362
54.0%
80 52.0%
56 45.9%
30 60.2%
279
26.0%
37 23.6%
48 25.4%
35 30.6%
158
26.2%
179
26.8%
35 22.4%
39 31.8%
11 22.2%
156
14.6%
26 16.4%
34 17.7%
15 13.4%
80 13.3%
90 13.5%
31 20.1%
22 18.0%
5 9.4%
47 4.4%
7 4.4%
5 2.6%
6 5.0%
29 4.8%
29 4.3%
8 5.4%
5 4.3%
4 8.2%
7 0.6%
1 0.8%
-
-
1 1.0%
4 0.7%
5 0.7%
-
-
-
-
-
-
5 0.4%
-
-
-
-
-
-
2 0.3%
5 0.7%
-
-
-
-
-
-
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 68Page 68 Q6a Providing police services
Base
Quality of Life (Q2)
Excellent Good
Fair, poor,
very poor
Age (QD1)
18 t o 24 25 t o 34 35 t o 44 45 t o 54 55 t o 64 65 or older Extremely
import ant
Very important
Somewhat
import ant
Not at all
import ant
Not sure
Prefer not to
answer
430 544 95 118 139 179 158 186 288
260
60.4%
272
50.0%
46 48.8%
30 25.0%
60 43.4%
90 50.5%
93 58.6%
124
66.7%
180
62.5%
114
26.5%
143
26.4%
20 21.3%
32 26.6%
30 21.4%
44 24.7%
40 25.2%
39 21.2%
92 32.1%
46 10.8%
95 17.5%
14 15.2%
36 30.1%
33 23.9%
36 20.3%
17 10.6%
20 11.0%
14 4.7%
8 1.8%
28 5.2%
11 11.4%
17 14.7%
12 9.0%
8 4.6%
7 4.4%
1 0.6%
1 0.2%
2 0.5%
3 0.5%
1 1.2%
2 1.7%
1 0.9%
-
-
2 1.2%
1 0.5%
1 0.2%
-
-
3 0.5%
2 2.2%
2 1.8%
2 1.5%
-
-
-
-
-
-
1 0.2%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 69Page 69 Q6a Providing police services
Base
Employment St at us (QD5)
Full t ime Part t ime
Self-
employed Retired Other
Overall Satisfact ion
(Q5)
Satisfied
Dis-
sat isfied
C on tact W i th C i ty
Staff (Q14)
Yes No
Extremely
import ant
Very important
Somewhat
import ant
Not at all
import ant
Not sure
Prefer not to
answer
476 74 93 250 117 872 116 287 736
252
53.1%
26 35.3%
49 52.9%
160
64.0%
48 41.3%
467
53.6%
74 63.7%
169
58.7%
382
51.9%
119
25.1%
26 35.2%
20 21.2%
75 29.9%
29 24.4%
239
27.4%
23 19.7%
65 22.5%
205
27.9%
76 16.1%
13 17.7%
20 21.7%
13 5.0%
28 23.9%
126
14.4%
13 11.2%
43 14.8%
106
14.3%
23 4.9%
9 11.8%
3 3.1%
1 0.3%
10 8.7%
36 4.1%
5 4.4%
10 3.6%
34 4.6%
1 0.2%
-
-
-
-
2 0.6%
2 1.7%
2 0.2%
1 1.0%
1 0.3%
5 0.7%
3 0.6%
-
-
1 1.2%
1 0.3%
-
-
3 0.3%
-
-
-
-
5 0.6%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 70Page 70 Q6a Providing police services
Base
Satis f action W ith
Communicat ion (Q16)
Satisfied
Dis-
sat isfied
Home Ownership
Status (QD4)
Own Rent
Ty pical Commut e Minut es (QD7)
No
commut e 20 or less 21 t o 39 40 t o 59 60 or more
Extremely
import ant
Very important
Somewhat
import ant
Not at all
import ant
Not sure
Prefer not to
answer
702 188 794 246 662 37 59 58 123
382
54.3%
96 51.4%
440
55.5%
118
47.9%
354
53.5%
25 68.1%
31 52.8%
30 52.4%
58 47.4%
199
28.4%
44 23.6%
216
27.3%
58 23.7%
179
27.1%
7 18.6%
18 31.4%
14 25.1%
33 26.6%
86 12.2%
37 20.0%
95 12.0%
57 23.1%
91 13.8%
5 13.3%
6 10.3%
10 17.7%
27 22.2%
32 4.6%
8 4.0%
34 4.2%
12 4.8%
33 5.0%
-
-
2 4.1%
3 4.8%
4 3.0%
2 0.3%
1 0.6%
4 0.5%
1 0.5%
3 0.4%
-
-
1 1.6%
-
-
-
-
2 0.3%
1 0.5%
5 0.6%
-
-
2 0.3%
-
-
-
-
-
-
1 0.8%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 71Page 71 Q6a Providing police services
Base
Et hnicit y (QD8)
Lat ino /
Hispanic
Asian
American
Caucasian
/ White
African
American /
Black
Other /
Mixed
Gender (QD2)
Male Female
Signed up for Count y's
Emergency Alert
Syst em (Q12)
Yes No
Extremely
import ant
Very important
Somewhat
import ant
Not at all
import ant
Not sure
Prefer not to
answer
225 86 605 35 41 510 495 642 182
115
51.3%
49 57.6%
324
53.5%
14 41.4%
21 50.5%
265
52.0%
277
56.0%
389
60.6%
86 47.4%
56 25.1%
24 28.3%
160
26.5%
12 35.3%
8 20.3%
145
28.5%
123
24.8%
170
26.5%
49 27.1%
41 18.4%
8 9.6%
85 14.1%
6 16.6%
9 21.4%
77 15.1%
69 13.9%
59 9.2%
34 18.8%
8 3.4%
4 4.5%
32 5.3%
1 3.3%
1 3.0%
18 3.4%
22 4.4%
21 3.3%
8 4.4%
2 0.8%
-
-
2 0.4%
1 3.4%
1 2.7%
3 0.6%
2 0.5%
1 0.1%
1 0.7%
2 0.9%
-
-
2 0.3%
-
-
1 2.2%
2 0.3%
2 0.4%
2 0.3%
3 1.7%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 72Page 72 Q6a Providing police services
Base
C om m u te Ou ts i de C i ty ( QD 6 )
Yes,
commut e
Do not
commut e
No job or
school
Extremely
import ant
Very important
Somewhat
import ant
Not at all
import ant
Not sure
Prefer not to
answer
332 355 307
174
52.6%
160
45.0%
195
63.4%
85 25.7%
93 26.1%
86 28.1%
57 17.0%
71 20.0%
20 6.6%
12 3.5%
29 8.2%
4 1.2%
1 0.3%
1 0.3%
2 0.5%
3 0.9%
1 0.3%
1 0.2%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 73Page 73 Q6b Providing fire protection and emergency medical services
Base
Overall
Years in Thousand Oaks (Q1)
Less t han 5 5 t o 9 10 t o 14 15 or more
Children Under 18 in Hsld (QD3)
None One Two
Three or
more
Extremely
import ant
Very important
Somewhat
import ant
Not at all
import ant
Not sure
Prefer not to
answer
1071 157 190 115 603 671 154 122 49
793
74.0%
122
77.3%
146
76.5%
79 69.0%
444
73.6%
502
74.9%
114
73.7%
83 68.0%
38 77.2%
245
22.9%
33 21.1%
40 20.9%
32 28.0%
139
23.0%
151
22.4%
35 22.7%
34 27.6%
10 20.3%
30 2.8%
2 1.6%
5 2.6%
3 3.0%
20 3.2%
16 2.4%
5 3.1%
5 4.5%
1 2.5%
1 0.1%
-
-
-
-
-
-
1 0.1%
-
-
1 0.5%
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
2 0.2%
-
-
-
-
-
-
-
-
2 0.3%
-
-
-
-
-
-
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 74Page 74 Q6b Providing fire protection and emergency medical services
Base
Quality of Life (Q2)
Excellent Good
Fair, poor,
very poor
Age (QD1)
18 t o 24 25 t o 34 35 t o 44 45 t o 54 55 t o 64 65 or older Extremely
import ant
Very important
Somewhat
import ant
Not at all
import ant
Not sure
Prefer not to
answer
430 544 95 118 139 179 158 186 288
341
79.3%
386
71.0%
63 67.0%
71 59.7%
100
72.5%
136
76.3%
117
73.9%
140
75.5%
226
78.6%
82 19.2%
138
25.4%
24 25.6%
41 34.7%
33 23.9%
38 21.1%
39 24.7%
39 21.0%
53 18.6%
6 1.4%
20 3.6%
5 5.1%
5 3.8%
5 3.7%
5 2.6%
2 1.0%
7 3.5%
8 2.8%
1 0.2%
-
-
-
-
-
-
-
-
-
-
1 0.5%
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
2 2.2%
2 1.8%
-
-
-
-
-
-
-
-
-
-
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 75Page 75 Q6b Providing fire protection and emergency medical services
Base
Employment St at us (QD5)
Full t ime Part t ime
Self-
employed Retired Other
Overall Satisfact ion
(Q5)
Satisfied
Dis-
sat isfied
C on tact W i th C i ty
Staff (Q14)
Yes No
Extremely
import ant
Very important
Somewhat
import ant
Not at all
import ant
Not sure
Prefer not to
answer
476 74 93 250 117 872 116 287 736
355
74.7%
47 63.8%
69 73.7%
193
77.1%
82 70.1%
648
74.2%
88 76.3%
224
77.8%
535
72.7%
101
21.2%
27 36.2%
23 24.8%
52 20.9%
30 25.3%
200
22.9%
23 19.8%
56 19.6%
179
24.3%
17 3.5%
-
-
1 1.5%
5 2.0%
5 4.7%
24 2.8%
5 3.9%
7 2.3%
20 2.7%
1 0.2%
-
-
-
-
-
-
-
-
1 0.1%
-
-
1 0.3%
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
2 0.4%
-
-
-
-
-
-
-
-
-
-
-
-
-
-
2 0.3%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 76Page 76 Q6b Providing fire protection and emergency medical services
Base
Satis f action W ith
Communicat ion (Q16)
Satisfied
Dis-
sat isfied
Home Ownership
Status (QD4)
Own Rent
Ty pical Commut e Minut es (QD7)
No
commut e 20 or less 21 t o 39 40 t o 59 60 or more
Extremely
import ant
Very important
Somewhat
import ant
Not at all
import ant
Not sure
Prefer not to
answer
702 188 794 246 662 37 59 58 123
522
74.2%
138
73.7%
595
75.0%
174
70.6%
499
75.3%
27 72.1%
45 76.4%
43 75.1%
82 67.1%
161
22.9%
44 23.5%
170
21.4%
69 28.1%
146
22.0%
10 27.9%
12 20.3%
14 24.9%
34 27.6%
19 2.7%
5 2.9%
26 3.3%
3 1.4%
17 2.5%
-
-
2 3.3%
-
-
7 5.3%
1 0.1%
-
-
1 0.1%
-
-
1 0.1%
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
2 0.3%
-
-
-
-
-
-
-
-
-
-
-
-
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 77Page 77 Q6b Providing fire protection and emergency medical services
Base
Et hnicit y (QD8)
Lat ino /
Hispanic
Asian
American
Caucasian
/ White
African
American /
Black
Other /
Mixed
Gender (QD2)
Male Female
Signed up for Count y's
Emergency Alert
Syst em (Q12)
Yes No
Extremely
import ant
Very important
Somewhat
import ant
Not at all
import ant
Not sure
Prefer not to
answer
225 86 605 35 41 510 495 642 182
143
63.6%
60 70.5%
472
77.9%
26 74.8%
28 68.0%
367
72.0%
382
77.2%
494
76.9%
121
66.4%
71 31.7%
23 26.8%
120
19.7%
8 22.6%
9 22.7%
121
23.7%
106
21.4%
130
20.3%
55 30.1%
9 3.8%
2 2.7%
14 2.3%
1 2.5%
3 7.4%
21 4.2%
5 1.0%
17 2.7%
4 2.4%
-
-
-
-
-
-
-
-
1 1.8%
1 0.1%
-
-
1 0.1%
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
2 0.9%
-
-
-
-
-
-
-
-
-
-
2 0.4%
-
-
2 1.1%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 78Page 78 Q6b Providing fire protection and emergency medical services
Base
C om m u te Ou ts i de C i ty ( QD 6 )
Yes,
commut e
Do not
commut e
No job or
school
Extremely
import ant
Very important
Somewhat
import ant
Not at all
import ant
Not sure
Prefer not to
answer
332 355 307
236
71.2%
259
73.1%
239
77.9%
82 24.6%
84 23.7%
62 20.1%
12 3.6%
11 3.0%
6 2.0%
-
-
1 0.2%
-
-
-
-
-
-
-
-
2 0.6%
-
-
-
-
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 79Page 79 Q6c Providing support to local public schools
Base
Overall
Years in Thousand Oaks (Q1)
Less t han 5 5 t o 9 10 t o 14 15 or more
Children Under 18 in Hsld (QD3)
None One Two
Three or
more
Extremely
import ant
Very important
Somewhat
import ant
Not at all
import ant
Not sure
Prefer not to
answer
1071 157 190 115 603 671 154 122 49
517
48.3%
81 51.6%
86 45.3%
58 50.3%
290
48.1%
282
42.1%
99 64.2%
83 68.1%
26 52.8%
353
32.9%
54 34.3%
70 36.9%
37 32.4%
191
31.7%
254
37.9%
38 24.8%
25 20.5%
11 23.3%
132
12.4%
16 10.3%
23 12.1%
11 9.3%
82 13.6%
95 14.2%
11 7.3%
8 6.9%
6 12.3%
43 4.0%
1 0.8%
5 2.7%
6 5.4%
30 4.9%
24 3.5%
3 2.1%
5 3.7%
4 7.9%
20 1.8%
4 2.4%
4 2.1%
3 2.6%
9 1.5%
11 1.7%
1 0.4%
1 0.8%
2 3.7%
6 0.6%
1 0.6%
2 1.0%
-
-
1 0.2%
4 0.6%
2 1.3%
-
-
-
-
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 80Page 80 Q6c Providing support to local public schools
Base
Quality of Life (Q2)
Excellent Good
Fair, poor,
very poor
Age (QD1)
18 t o 24 25 t o 34 35 t o 44 45 t o 54 55 t o 64 65 or older Extremely
import ant
Very important
Somewhat
import ant
Not at all
import ant
Not sure
Prefer not to
answer
430 544 95 118 139 179 158 186 288
228
53.1%
241
44.2%
46 48.6%
72 60.6%
76 54.5%
103
57.8%
87 54.7%
67 36.3%
111
38.8%
134
31.0%
199
36.7%
20 20.9%
35 30.0%
45 32.7%
54 30.4%
42 26.7%
72 38.8%
101
35.0%
51 11.9%
68 12.4%
13 14.1%
6 4.9%
11 7.9%
9 4.9%
18 11.2%
39 21.1%
50 17.3%
13 3.0%
22 4.0%
8 8.8%
2 1.8%
5 3.5%
8 4.3%
9 5.8%
5 2.6%
14 5.0%
3 0.6%
12 2.2%
5 5.3%
1 0.9%
-
-
4 2.5%
3 1.6%
2 1.3%
9 3.1%
2 0.4%
3 0.5%
2 2.2%
2 1.8%
2 1.4%
-
-
-
-
-
-
2 0.8%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 81Page 81 Q6c Providing support to local public schools
Base
Employment St at us (QD5)
Full t ime Part t ime
Self-
employed Retired Other
Overall Satisfact ion
(Q5)
Satisfied
Dis-
sat isfied
C on tact W i th C i ty
Staff (Q14)
Yes No
Extremely
import ant
Very important
Somewhat
import ant
Not at all
import ant
Not sure
Prefer not to
answer
476 74 93 250 117 872 116 287 736
243
51.1%
44 59.3%
41 44.2%
100
39.9%
68 57.7%
422
48.4%
56 48.3%
135
47.1%
353
47.9%
155
32.6%
27 37.2%
31 33.3%
85 33.9%
36 30.9%
304
34.9%
22 19.0%
85 29.5%
262
35.6%
45 9.5%
2 2.3%
17 18.2%
49 19.5%
8 7.2%
107
12.3%
20 17.2%
45 15.6%
79 10.7%
21 4.4%
-
-
3 3.5%
12 4.7%
4 3.4%
27 3.1%
12 10.5%
18 6.4%
20 2.8%
7 1.4%
1 1.3%
1 0.7%
4 1.8%
1 0.8%
10 1.2%
4 3.3%
4 1.4%
16 2.1%
5 1.0%
-
-
-
-
1 0.3%
-
-
2 0.2%
2 1.7%
-
-
6 0.9%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 82Page 82 Q6c Providing support to local public schools
Base
Satis f action W ith
Communicat ion (Q16)
Satisfied
Dis-
sat isfied
Home Ownership
Status (QD4)
Own Rent
Ty pical Commut e Minut es (QD7)
No
commut e 20 or less 21 t o 39 40 t o 59 60 or more
Extremely
import ant
Very important
Somewhat
import ant
Not at all
import ant
Not sure
Prefer not to
answer
702 188 794 246 662 37 59 58 123
342
48.6%
87 46.5%
374
47.1%
129
52.5%
328
49.6%
16 44.2%
30 51.7%
27 47.4%
61 49.7%
241
34.3%
61 32.3%
266
33.5%
79 32.1%
211
31.9%
15 39.3%
16 26.7%
22 38.7%
44 35.9%
82 11.7%
27 14.4%
104
13.0%
23 9.4%
87 13.1%
5 14.3%
8 13.6%
6 10.0%
10 8.1%
29 4.2%
8 4.3%
37 4.6%
6 2.6%
26 3.9%
1 2.2%
2 3.8%
1 1.7%
4 3.3%
7 1.0%
5 2.4%
10 1.3%
6 2.6%
8 1.2%
-
-
2 4.2%
1 2.2%
2 1.4%
1 0.2%
-
-
3 0.4%
2 0.8%
1 0.2%
-
-
-
-
-
-
2 1.6%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 83Page 83 Q6c Providing support to local public schools
Base
Et hnicit y (QD8)
Lat ino /
Hispanic
Asian
American
Caucasian
/ White
African
American /
Black
Other /
Mixed
Gender (QD2)
Male Female
Signed up for Count y's
Emergency Alert
Syst em (Q12)
Yes No
Extremely
import ant
Very important
Somewhat
import ant
Not at all
import ant
Not sure
Prefer not to
answer
225 86 605 35 41 510 495 642 182
110
48.9%
42 49.6%
293
48.4%
15 44.0%
26 62.5%
216
42.4%
267
53.9%
299
46.5%
91 49.7%
65 28.9%
33 39.1%
205
33.9%
13 36.3%
9 22.3%
173
34.0%
165
33.4%
217
33.8%
62 33.9%
29 12.7%
5 5.9%
79 13.0%
5 14.0%
5 11.5%
76 14.8%
45 9.2%
92 14.4%
18 9.6%
13 5.6%
4 4.5%
17 2.9%
2 5.7%
2 3.8%
33 6.4%
8 1.6%
25 3.8%
8 4.1%
5 2.0%
1 0.9%
8 1.4%
-
-
-
-
10 1.9%
6 1.2%
8 1.2%
3 1.4%
4 1.8%
-
-
2 0.4%
-
-
-
-
2 0.4%
3 0.7%
1 0.2%
2 1.1%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 84Page 84 Q6c Providing support to local public schools
Base
C om m u te Ou ts i de C i ty ( QD 6 )
Yes,
commut e
Do not
commut e
No job or
school
Extremely
import ant
Very important
Somewhat
import ant
Not at all
import ant
Not sure
Prefer not to
answer
332 355 307
161
48.6%
198
55.7%
131
42.5%
115
34.7%
113
31.9%
98 32.0%
33 10.0%
31 8.6%
56 18.4%
13 3.8%
10 2.8%
16 5.1%
5 1.6%
3 0.8%
5 1.7%
4 1.2%
1 0.2%
1 0.2%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 85Page 85 Q6d Maintaining city streets and roads
Base
Overall
Years in Thousand Oaks (Q1)
Less t han 5 5 t o 9 10 t o 14 15 or more
Children Under 18 in Hsld (QD3)
None One Two
Three or
more
Extremely
import ant
Very important
Somewhat
import ant
Not at all
import ant
Not sure
Prefer not to
answer
1071 157 190 115 603 671 154 122 49
578
53.9%
98 62.5%
93 48.7%
64 55.9%
320
53.0%
354
52.8%
81 52.8%
69 56.6%
33 66.0%
421
39.3%
49 31.2%
79 41.4%
46 40.2%
247
40.9%
281
41.9%
52 34.0%
46 37.9%
13 25.8%
65 6.1%
10 6.3%
18 9.5%
4 3.1%
33 5.6%
31 4.7%
18 11.9%
7 5.5%
3 5.7%
4 0.4%
-
-
1 0.5%
-
-
3 0.5%
1 0.2%
2 1.2%
-
-
1 2.5%
1 0.1%
-
-
-
-
1 0.8%
-
-
1 0.1%
-
-
-
-
-
-
2 0.2%
-
-
-
-
-
-
-
-
2 0.3%
-
-
-
-
-
-
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 86Page 86 Q6d Maintaining city streets and roads
Base
Quality of Life (Q2)
Excellent Good
Fair, poor,
very poor
Age (QD1)
18 t o 24 25 t o 34 35 t o 44 45 t o 54 55 t o 64 65 or older Extremely
import ant
Very important
Somewhat
import ant
Not at all
import ant
Not sure
Prefer not to
answer
430 544 95 118 139 179 158 186 288
249
57.8%
275
50.7%
53 56.2%
48 40.8%
76 55.1%
99 55.5%
96 60.8%
105
56.6%
151
52.6%
157
36.4%
239
43.9%
25 26.2%
50 42.5%
49 35.3%
64 35.8%
55 34.7%
74 39.8%
126
43.9%
24 5.5%
28 5.1%
13 13.2%
16 13.1%
10 7.4%
16 8.7%
7 4.5%
7 3.6%
10 3.4%
1 0.3%
2 0.3%
1 1.3%
2 1.8%
2 1.5%
-
-
-
-
-
-
-
-
-
-
-
-
1 1.0%
-
-
1 0.7%
-
-
-
-
-
-
-
-
-
-
-
-
2 2.2%
2 1.8%
-
-
-
-
-
-
-
-
-
-
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 87Page 87 Q6d Maintaining city streets and roads
Base
Employment St at us (QD5)
Full t ime Part t ime
Self-
employed Retired Other
Overall Satisfact ion
(Q5)
Satisfied
Dis-
sat isfied
C on tact W i th C i ty
Staff (Q14)
Yes No
Extremely
import ant
Very important
Somewhat
import ant
Not at all
import ant
Not sure
Prefer not to
answer
476 74 93 250 117 872 116 287 736
268
56.4%
29 39.9%
51 54.3%
137
54.7%
59 50.1%
469
53.8%
71 61.6%
157
54.7%
388
52.7%
163
34.2%
37 50.3%
38 40.6%
106
42.5%
51 43.2%
355
40.7%
30 26.3%
111
38.5%
302
41.0%
40 8.3%
7 9.7%
5 5.1%
7 2.8%
6 5.1%
45 5.2%
13 11.1%
19 6.5%
42 5.7%
3 0.7%
-
-
-
-
-
-
1 0.8%
3 0.4%
1 1.0%
1 0.3%
2 0.3%
-
-
-
-
-
-
-
-
1 0.8%
-
-
-
-
-
-
-
-
2 0.4%
-
-
-
-
-
-
-
-
-
-
-
-
-
-
2 0.3%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 88Page 88 Q6d Maintaining city streets and roads
Base
Satis f action W ith
Communicat ion (Q16)
Satisfied
Dis-
sat isfied
Home Ownership
Status (QD4)
Own Rent
Ty pical Commut e Minut es (QD7)
No
commut e 20 or less 21 t o 39 40 t o 59 60 or more
Extremely
import ant
Very important
Somewhat
import ant
Not at all
import ant
Not sure
Prefer not to
answer
702 188 794 246 662 37 59 58 123
386
54.9%
96 51.2%
428
53.9%
133
54.1%
370
55.8%
22 58.4%
27 46.1%
32 54.8%
60 49.1%
278
39.6%
78 41.5%
316
39.8%
94 38.1%
261
39.4%
14 38.3%
23 39.4%
24 40.8%
45 36.7%
34 4.8%
13 6.7%
45 5.6%
18 7.3%
30 4.5%
1 3.2%
9 14.5%
3 4.3%
16 13.3%
4 0.6%
-
-
3 0.4%
1 0.5%
2 0.3%
-
-
-
-
-
-
1 1.0%
-
-
1 0.5%
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
2 0.3%
-
-
-
-
-
-
-
-
-
-
-
-
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 89Page 89 Q6d Maintaining city streets and roads
Base
Et hnicit y (QD8)
Lat ino /
Hispanic
Asian
American
Caucasian
/ White
African
American /
Black
Other /
Mixed
Gender (QD2)
Male Female
Signed up for Count y's
Emergency Alert
Syst em (Q12)
Yes No
Extremely
import ant
Very important
Somewhat
import ant
Not at all
import ant
Not sure
Prefer not to
answer
225 86 605 35 41 510 495 642 182
109
48.6%
48 56.5%
325
53.8%
21 60.0%
30 71.4%
268
52.6%
273
55.2%
359
55.9%
94 51.6%
98 43.6%
33 38.8%
237
39.1%
12 33.1%
9 22.8%
209
41.1%
188
37.9%
244
38.0%
80 43.8%
15 6.8%
4 4.7%
38 6.2%
2 6.9%
2 5.8%
29 5.6%
30 6.1%
37 5.8%
5 2.8%
-
-
-
-
4 0.7%
-
-
-
-
3 0.7%
1 0.2%
1 0.1%
1 0.7%
-
-
-
-
1 0.2%
-
-
-
-
-
-
1 0.2%
1 0.1%
-
-
2 0.9%
-
-
-
-
-
-
-
-
-
-
2 0.4%
-
-
2 1.1%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 90Page 90 Q6d Maintaining city streets and roads
Base
C om m u te Ou ts i de C i ty ( QD 6 )
Yes,
commut e
Do not
commut e
No job or
school
Extremely
import ant
Very important
Somewhat
import ant
Not at all
import ant
Not sure
Prefer not to
answer
332 355 307
164
49.5%
194
54.8%
175
57.0%
129
39.0%
136
38.3%
125
40.7%
34 10.1%
23 6.4%
7 2.3%
2 0.7%
2 0.5%
-
-
-
-
-
-
-
-
2 0.6%
-
-
-
-
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 91Page 91 Q6e Managing traffic congestion in the city
Base
Overall
Years in Thousand Oaks (Q1)
Less t han 5 5 t o 9 10 t o 14 15 or more
Children Under 18 in Hsld (QD3)
None One Two
Three or
more
Extremely
import ant
Very important
Somewhat
import ant
Not at all
import ant
Not sure
Prefer not to
answer
1071 157 190 115 603 671 154 122 49
418
39.0%
62 39.6%
55 28.9%
46 39.6%
253
41.9%
260
38.8%
52 33.9%
43 35.1%
24 48.8%
379
35.4%
51 32.5%
70 36.9%
42 36.8%
216
35.7%
238
35.5%
58 37.3%
47 38.2%
14 28.8%
231
21.6%
34 21.9%
56 29.3%
23 20.4%
118
19.5%
143
21.4%
37 24.1%
29 23.5%
10 20.8%
35 3.3%
9 6.0%
9 4.5%
3 2.5%
14 2.3%
22 3.2%
7 4.7%
4 3.2%
1 1.6%
5 0.5%
-
-
1 0.5%
1 0.8%
3 0.6%
5 0.8%
-
-
-
-
-
-
2 0.2%
-
-
-
-
-
-
-
-
2 0.3%
-
-
-
-
-
-
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 92Page 92 Q6e Managing traffic congestion in the city
Base
Quality of Life (Q2)
Excellent Good
Fair, poor,
very poor
Age (QD1)
18 t o 24 25 t o 34 35 t o 44 45 t o 54 55 t o 64 65 or older Extremely
import ant
Very important
Somewhat
import ant
Not at all
import ant
Not sure
Prefer not to
answer
430 544 95 118 139 179 158 186 288
178
41.4%
198
36.5%
42 43.9%
34 28.4%
48 34.9%
63 35.5%
66 41.6%
79 42.6%
127
44.1%
154
35.8%
197
36.3%
28 29.5%
42 35.6%
53 38.0%
57 31.9%
55 34.5%
68 36.4%
105
36.6%
86 19.9%
128
23.4%
17 17.6%
33 27.5%
29 21.2%
49 27.6%
34 21.3%
34 18.1%
50 17.3%
12 2.8%
17 3.2%
6 5.8%
7 5.9%
7 5.2%
8 4.4%
4 2.6%
4 2.0%
5 1.7%
-
-
3 0.6%
1 1.0%
1 0.8%
1 0.7%
1 0.6%
-
-
2 1.0%
1 0.2%
-
-
-
-
2 2.2%
2 1.8%
-
-
-
-
-
-
-
-
-
-
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 93Page 93 Q6e Managing traffic congestion in the city
Base
Employment St at us (QD5)
Full t ime Part t ime
Self-
employed Retired Other
Overall Satisfact ion
(Q5)
Satisfied
Dis-
sat isfied
C on tact W i th C i ty
Staff (Q14)
Yes No
Extremely
import ant
Very important
Somewhat
import ant
Not at all
import ant
Not sure
Prefer not to
answer
476 74 93 250 117 872 116 287 736
198
41.5%
18 25.1%
34 36.2%
104
41.7%
34 29.0%
330
37.9%
55 47.4%
114
39.7%
285
38.8%
155
32.6%
37 50.4%
26 28.0%
94 37.7%
49 41.9%
316
36.2%
34 29.6%
94 32.8%
264
35.8%
101
21.2%
14 19.6%
29 30.6%
47 18.8%
29 24.6%
195
22.3%
23 19.9%
68 23.6%
159
21.6%
17 3.6%
4 4.9%
4 4.5%
5 1.8%
4 3.0%
30 3.4%
2 1.7%
11 3.8%
23 3.2%
3 0.6%
-
-
1 0.7%
-
-
2 1.6%
2 0.2%
2 1.4%
1 0.2%
3 0.4%
2 0.4%
-
-
-
-
-
-
-
-
-
-
-
-
-
-
2 0.3%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 94Page 94 Q6e Managing traffic congestion in the city
Base
Satis f action W ith
Communicat ion (Q16)
Satisfied
Dis-
sat isfied
Home Ownership
Status (QD4)
Own Rent
Ty pical Commut e Minut es (QD7)
No
commut e 20 or less 21 t o 39 40 t o 59 60 or more
Extremely
import ant
Very important
Somewhat
import ant
Not at all
import ant
Not sure
Prefer not to
answer
702 188 794 246 662 37 59 58 123
280
39.9%
69 36.9%
320
40.3%
87 35.3%
253
38.2%
14 37.5%
23 38.6%
22 37.3%
46 37.7%
247
35.2%
63 33.6%
274
34.5%
93 37.7%
240
36.3%
10 26.9%
21 35.3%
21 36.8%
47 38.4%
153
21.7%
42 22.2%
170
21.4%
56 22.6%
146
22.1%
10 27.2%
12 20.3%
12 20.9%
26 20.8%
21 2.9%
11 6.0%
25 3.2%
10 4.0%
22 3.4%
2 5.8%
2 4.2%
3 5.1%
2 1.6%
2 0.3%
3 1.3%
3 0.4%
1 0.4%
-
-
1 2.7%
1 1.6%
-
-
2 1.5%
-
-
-
-
2 0.3%
-
-
-
-
-
-
-
-
-
-
-
-
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 95Page 95 Q6e Managing traffic congestion in the city
Base
Et hnicit y (QD8)
Lat ino /
Hispanic
Asian
American
Caucasian
/ White
African
American /
Black
Other /
Mixed
Gender (QD2)
Male Female
Signed up for Count y's
Emergency Alert
Syst em (Q12)
Yes No
Extremely
import ant
Very important
Somewhat
import ant
Not at all
import ant
Not sure
Prefer not to
answer
225 86 605 35 41 510 495 642 182
84 37.3%
30 35.5%
235
38.8%
14 40.9%
17 41.3%
194
38.0%
198
40.0%
265
41.2%
64 34.8%
73 32.4%
33 38.3%
218
36.1%
10 28.1%
16 38.2%
175
34.3%
185
37.4%
221
34.5%
69 37.9%
59 26.4%
18 21.0%
130
21.4%
9 25.9%
8 18.6%
118
23.1%
93 18.9%
136
21.2%
39 21.4%
7 2.9%
4 5.2%
19 3.2%
1 2.2%
1 1.9%
22 4.4%
12 2.4%
17 2.6%
8 4.3%
-
-
-
-
3 0.6%
1 2.9%
-
-
1 0.2%
4 0.9%
3 0.4%
1 0.4%
2 0.9%
-
-
-
-
-
-
-
-
-
-
2 0.4%
-
-
2 1.1%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 96Page 96 Q6e Managing traffic congestion in the city
Base
C om m u te Ou ts i de C i ty ( QD 6 )
Yes,
commut e
Do not
commut e
No job or
school
Extremely
import ant
Very important
Somewhat
import ant
Not at all
import ant
Not sure
Prefer not to
answer
332 355 307
127
38.4%
130
36.7%
123
40.0%
116
34.9%
120
33.9%
120
39.1%
71 21.5%
88 24.7%
59 19.1%
11 3.3%
17 4.7%
6 1.8%
4 1.3%
-
-
-
-
2 0.6%
-
-
-
-
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 97Page 97 Q6f Maintaining public landscape areas
Base
Overall
Years in Thousand Oaks (Q1)
Less t han 5 5 t o 9 10 t o 14 15 or more
Children Under 18 in Hsld (QD3)
None One Two
Three or
more
Extremely
import ant
Very important
Somewhat
import ant
Not at all
import ant
Not sure
Prefer not to
answer
1071 157 190 115 603 671 154 122 49
375
35.0%
68 43.5%
58 30.3%
35 30.8%
212
35.2%
229
34.1%
61 39.3%
38 31.1%
22 44.0%
432
40.3%
56 35.5%
71 37.3%
55 48.1%
249
41.3%
283
42.1%
51 33.1%
56 46.1%
13 26.7%
248
23.1%
30 19.0%
57 30.2%
23 20.3%
136
22.6%
148
22.1%
39 25.6%
28 22.8%
13 26.8%
12 1.1%
2 1.0%
3 1.8%
1 0.8%
6 1.0%
7 1.0%
3 2.1%
-
-
1 2.5%
2 0.2%
2 1.0%
1 0.4%
-
-
-
-
2 0.4%
-
-
-
-
-
-
2 0.2%
-
-
-
-
-
-
-
-
2 0.3%
-
-
-
-
-
-
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 98Page 98 Q6f Maintaining public landscape areas
Base
Quality of Life (Q2)
Excellent Good
Fair, poor,
very poor
Age (QD1)
18 t o 24 25 t o 34 35 t o 44 45 t o 54 55 t o 64 65 or older Extremely
import ant
Very important
Somewhat
import ant
Not at all
import ant
Not sure
Prefer not to
answer
430 544 95 118 139 179 158 186 288
168
39.0%
172
31.6%
33 35.1%
49 41.1%
57 41.3%
69 38.9%
60 37.8%
49 26.5%
88 30.7%
184
42.7%
221
40.6%
27 28.8%
35 29.4%
49 35.4%
59 32.9%
60 38.0%
88 47.4%
140
48.6%
73 17.1%
144
26.5%
30 32.0%
28 23.3%
30 21.7%
48 26.8%
38 24.2%
46 24.6%
58 20.2%
3 0.7%
7 1.3%
2 2.0%
4 3.1%
2 1.5%
2 1.0%
-
-
3 1.6%
1 0.5%
2 0.5%
-
-
-
-
2 1.3%
-
-
1 0.4%
-
-
-
-
-
-
-
-
-
-
2 2.2%
2 1.8%
-
-
-
-
-
-
-
-
-
-
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 99Page 99 Q6f Maintaining public landscape areas
Base
Employment St at us (QD5)
Full t ime Part t ime
Self-
employed Retired Other
Overall Satisfact ion
(Q5)
Satisfied
Dis-
sat isfied
C on tact W i th C i ty
Staff (Q14)
Yes No
Extremely
import ant
Very important
Somewhat
import ant
Not at all
import ant
Not sure
Prefer not to
answer
476 74 93 250 117 872 116 287 736
175
36.8%
23 31.0%
33 35.9%
71 28.4%
44 37.7%
298
34.1%
49 42.0%
100
34.8%
253
34.4%
166
34.8%
32 43.4%
42 45.6%
127
50.7%
43 36.7%
358
41.1%
40 34.7%
120
41.8%
298
40.5%
128
26.8%
16 22.4%
17 18.5%
49 19.5%
28 23.6%
205
23.5%
25 21.6%
63 21.9%
176
23.9%
5 1.1%
-
-
-
-
4 1.5%
2 2.1%
9 1.0%
2 1.6%
3 1.1%
5 0.7%
-
-
2 3.2%
-
-
-
-
-
-
2 0.3%
-
-
1 0.3%
2 0.2%
2 0.4%
-
-
-
-
-
-
-
-
-
-
-
-
-
-
2 0.3%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 100Page 100 Q6f Maintaining public landscape areas
Base
Satis f action W ith
Communicat ion (Q16)
Satisfied
Dis-
sat isfied
Home Ownership
Status (QD4)
Own Rent
Ty pical Commut e Minut es (QD7)
No
commut e 20 or less 21 t o 39 40 t o 59 60 or more
Extremely
import ant
Very important
Somewhat
import ant
Not at all
import ant
Not sure
Prefer not to
answer
702 188 794 246 662 37 59 58 123
252
35.9%
61 32.4%
257
32.3%
107
43.6%
236
35.6%
12 31.4%
15 25.7%
21 35.9%
36 29.1%
287
40.9%
69 36.6%
345
43.4%
76 30.6%
273
41.2%
20 53.1%
23 38.3%
21 37.2%
51 41.6%
153
21.8%
55 29.2%
180
22.6%
60 24.3%
149
22.5%
5 12.8%
20 33.4%
15 25.6%
31 25.5%
8 1.2%
3 1.4%
10 1.2%
2 0.9%
4 0.5%
1 2.7%
-
-
1 1.4%
5 3.7%
2 0.2%
1 0.4%
1 0.1%
2 0.6%
1 0.1%
-
-
2 2.7%
-
-
-
-
-
-
-
-
2 0.3%
-
-
-
-
-
-
-
-
-
-
-
-
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 101Page 101 Q6f Maintaining public landscape areas
Base
Et hnicit y (QD8)
Lat ino /
Hispanic
Asian
American
Caucasian
/ White
African
American /
Black
Other /
Mixed
Gender (QD2)
Male Female
Signed up for Count y's
Emergency Alert
Syst em (Q12)
Yes No
Extremely
import ant
Very important
Somewhat
import ant
Not at all
import ant
Not sure
Prefer not to
answer
225 86 605 35 41 510 495 642 182
83 37.0%
29 33.9%
205
33.8%
13 36.0%
21 51.0%
161
31.6%
196
39.5%
221
34.4%
75 41.2%
80 35.7%
38 43.9%
253
41.8%
14 39.4%
10 24.2%
196
38.4%
206
41.6%
262
40.9%
68 37.6%
57 25.3%
17 20.3%
141
23.2%
6 17.9%
10 24.8%
145
28.4%
88 17.8%
151
23.6%
35 18.9%
2 1.1%
-
-
6 1.1%
2 6.7%
-
-
6 1.2%
2 0.5%
5 0.8%
2 1.2%
-
-
2 1.9%
1 0.1%
-
-
-
-
2 0.3%
1 0.2%
2 0.4%
-
-
2 0.9%
-
-
-
-
-
-
-
-
-
-
2 0.4%
-
-
2 1.1%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 102Page 102 Q6f Maintaining public landscape areas
Base
C om m u te Ou ts i de C i ty ( QD 6 )
Yes,
commut e
Do not
commut e
No job or
school
Extremely
import ant
Very important
Somewhat
import ant
Not at all
import ant
Not sure
Prefer not to
answer
332 355 307
107
32.2%
140
39.4%
96 31.2%
129
38.8%
123
34.8%
150
48.7%
85 25.6%
91 25.6%
58 18.9%
8 2.3%
-
-
4 1.2%
2 0.5%
1 0.2%
-
-
2 0.6%
-
-
-
-
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 103Page 103 Q6g Providing library services
Base
Overall
Years in Thousand Oaks (Q1)
Less t han 5 5 t o 9 10 t o 14 15 or more
Children Under 18 in Hsld (QD3)
None One Two
Three or
more
Extremely
import ant
Very important
Somewhat
import ant
Not at all
import ant
Not sure
Prefer not to
answer
1071 157 190 115 603 671 154 122 49
383
35.8%
61 38.8%
63 33.1%
42 36.7%
216
35.8%
225
33.5%
64 41.8%
48 39.4%
19 39.0%
380
35.5%
54 34.4%
64 33.5%
41 36.1%
220
36.5%
246
36.7%
50 32.4%
45 37.2%
17 34.0%
253
23.6%
33 20.8%
53 27.6%
22 19.5%
145
24.0%
164
24.5%
37 23.9%
25 20.3%
10 19.3%
39 3.7%
6 4.1%
9 4.7%
5 3.9%
19 3.1%
23 3.5%
3 1.9%
2 1.3%
4 7.7%
11 1.0%
3 1.9%
1 0.6%
2 2.2%
4 0.7%
7 1.1%
-
-
2 1.8%
-
-
5 0.5%
-
-
1 0.6%
2 1.6%
-
-
5 0.7%
-
-
-
-
-
-
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 104Page 104 Q6g Providing library services
Base
Quality of Life (Q2)
Excellent Good
Fair, poor,
very poor
Age (QD1)
18 t o 24 25 t o 34 35 t o 44 45 t o 54 55 t o 64 65 or older Extremely
import ant
Very important
Somewhat
import ant
Not at all
import ant
Not sure
Prefer not to
answer
430 544 95 118 139 179 158 186 288
171
39.8%
180
33.0%
30 31.6%
49 41.5%
62 44.8%
80 44.7%
67 42.3%
47 25.3%
77 26.8%
145
33.7%
208
38.3%
27 28.3%
41 35.0%
41 29.7%
61 34.1%
48 30.6%
66 35.3%
120
41.7%
105
24.3%
127
23.3%
21 22.5%
24 20.7%
30 21.6%
31 17.6%
35 22.3%
57 30.5%
75 26.1%
8 1.9%
20 3.7%
11 11.6%
1 1.0%
3 2.4%
5 2.7%
7 4.1%
14 7.3%
10 3.4%
-
-
8 1.5%
3 2.8%
-
-
1 0.8%
1 0.5%
-
-
3 1.6%
6 1.9%
1 0.2%
1 0.2%
3 3.2%
2 1.8%
1 0.7%
1 0.5%
1 0.7%
-
-
-
-
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 105Page 105 Q6g Providing library services
Base
Employment St at us (QD5)
Full t ime Part t ime
Self-
employed Retired Other
Overall Satisfact ion
(Q5)
Satisfied
Dis-
sat isfied
C on tact W i th C i ty
Staff (Q14)
Yes No
Extremely
import ant
Very important
Somewhat
import ant
Not at all
import ant
Not sure
Prefer not to
answer
476 74 93 250 117 872 116 287 736
178
37.5%
27 37.3%
35 38.0%
66 26.3%
49 41.6%
312
35.7%
37 32.0%
112
38.9%
245
33.3%
149
31.3%
27 36.1%
32 34.1%
110
43.9%
50 42.9%
317
36.4%
33 28.2%
89 30.8%
279
37.8%
123
25.9%
19 25.7%
22 24.1%
58 23.1%
16 13.6%
211
24.2%
30 25.5%
66 22.9%
180
24.4%
18 3.8%
-
-
2 2.7%
12 4.8%
1 1.0%
25 2.8%
12 10.5%
19 6.5%
21 2.8%
4 0.9%
1 0.9%
-
-
5 1.9%
-
-
6 0.7%
3 3.0%
1 0.5%
9 1.2%
3 0.6%
-
-
1 1.1%
-
-
1 0.8%
1 0.1%
1 0.8%
1 0.4%
3 0.4%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 106Page 106 Q6g Providing library services
Base
Satis f action W ith
Communicat ion (Q16)
Satisfied
Dis-
sat isfied
Home Ownership
Status (QD4)
Own Rent
Ty pical Commut e Minut es (QD7)
No
commut e 20 or less 21 t o 39 40 t o 59 60 or more
Extremely
import ant
Very important
Somewhat
import ant
Not at all
import ant
Not sure
Prefer not to
answer
702 188 794 246 662 37 59 58 123
268
38.2%
62 33.0%
271
34.2%
99 40.0%
236
35.7%
7 18.7%
24 40.0%
19 33.6%
46 37.3%
244
34.7%
71 37.7%
295
37.2%
73 29.4%
255
38.5%
14 38.1%
16 27.5%
17 30.0%
39 32.2%
160
22.8%
44 23.5%
183
23.1%
66 26.9%
141
21.3%
13 35.6%
16 27.7%
21 36.5%
32 25.8%
25 3.6%
8 4.5%
35 4.5%
3 1.3%
21 3.2%
3 7.5%
3 4.8%
-
-
4 2.9%
5 0.8%
1 0.8%
5 0.6%
6 2.4%
7 1.1%
-
-
-
-
-
-
2 1.7%
-
-
1 0.5%
4 0.5%
-
-
2 0.3%
-
-
-
-
-
-
-
-
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 107Page 107 Q6g Providing library services
Base
Et hnicit y (QD8)
Lat ino /
Hispanic
Asian
American
Caucasian
/ White
African
American /
Black
Other /
Mixed
Gender (QD2)
Male Female
Signed up for Count y's
Emergency Alert
Syst em (Q12)
Yes No
Extremely
import ant
Very important
Somewhat
import ant
Not at all
import ant
Not sure
Prefer not to
answer
225 86 605 35 41 510 495 642 182
75 33.4%
37 43.1%
229
37.8%
5 15.4%
19 47.1%
138
27.0%
222
44.8%
226
35.2%
60 33.2%
84 37.3%
33 38.6%
207
34.2%
13 37.9%
12 30.0%
183
35.8%
180
36.5%
229
35.7%
70 38.1%
58 25.6%
15 17.4%
140
23.1%
14 41.1%
7 16.3%
156
30.6%
80 16.1%
152
23.6%
40 22.0%
6 2.7%
1 0.9%
22 3.7%
1 2.3%
3 6.7%
28 5.5%
5 0.9%
29 4.4%
6 3.4%
-
-
-
-
6 0.9%
1 3.3%
-
-
5 1.0%
3 0.7%
4 0.6%
4 2.1%
2 0.9%
-
-
2 0.3%
-
-
-
-
-
-
5 1.0%
3 0.5%
2 1.1%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 108Page 108 Q6g Providing library services
Base
C om m u te Ou ts i de C i ty ( QD 6 )
Yes,
commut e
Do not
commut e
No job or
school
Extremely
import ant
Very important
Somewhat
import ant
Not at all
import ant
Not sure
Prefer not to
answer
332 355 307
113
33.9%
145
40.8%
91 29.7%
108
32.5%
120
33.7%
135
44.1%
95 28.7%
77 21.7%
64 20.7%
12 3.7%
9 2.5%
12 3.9%
2 0.6%
3 0.7%
5 1.5%
2 0.6%
2 0.6%
-
-
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 109Page 109 Q6h Providing trash collection, recycling, hsld hazardous waste services
Base
Overall
Years in Thousand Oaks (Q1)
Less t han 5 5 t o 9 10 t o 14 15 or more
Children Under 18 in Hsld (QD3)
None One Two
Three or
more
Extremely
import ant
Very important
Somewhat
import ant
Not at all
import ant
Not sure
Prefer not to
answer
1071 157 190 115 603 671 154 122 49
521
48.7%
89 56.4%
82 43.0%
54 47.0%
295
48.8%
319
47.5%
81 52.2%
58 47.5%
28 56.4%
433
40.5%
50 31.9%
87 45.9%
52 45.6%
242
40.2%
286
42.7%
61 39.3%
43 35.4%
17 34.5%
100
9.3%
16 10.4%
18 9.5%
8 6.7%
58 9.5%
56 8.3%
12 7.9%
18 14.7%
4 9.0%
9 0.9%
-
-
3 1.6%
-
-
6 1.1%
3 0.5%
1 0.5%
2 1.7%
-
-
5 0.5%
2 1.2%
-
-
1 0.7%
2 0.4%
4 0.6%
-
-
1 0.7%
-
-
2 0.2%
-
-
-
-
-
-
-
-
2 0.3%
-
-
-
-
-
-
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 110Page 110 Q6h Providing trash collection, recycling, hsld hazardous waste services
Base
Quality of Life (Q2)
Excellent Good
Fair, poor,
very poor
Age (QD1)
18 t o 24 25 t o 34 35 t o 44 45 t o 54 55 t o 64 65 or older Extremely
import ant
Very important
Somewhat
import ant
Not at all
import ant
Not sure
Prefer not to
answer
430 544 95 118 139 179 158 186 288
241
55.9%
242
44.4%
37 39.1%
54 45.3%
70 50.4%
100
55.9%
81 51.1%
71 38.0%
145
50.3%
156
36.3%
238
43.8%
39 41.4%
48 40.4%
55 39.7%
60 33.5%
60 37.9%
93 50.2%
116
40.2%
30 7.0%
56 10.3%
14 14.8%
15 12.6%
14 9.9%
15 8.2%
16 10.0%
18 9.8%
22 7.8%
4 0.8%
3 0.6%
2 2.5%
-
-
-
-
4 2.0%
2 1.0%
2 1.1%
2 0.8%
-
-
5 0.9%
-
-
-
-
-
-
1 0.5%
-
-
2 0.9%
3 0.9%
-
-
-
-
2 2.2%
2 1.8%
-
-
-
-
-
-
-
-
-
-
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 111Page 111 Q6h Providing trash collection, recycling, hsld hazardous waste services
Base
Employment St at us (QD5)
Full t ime Part t ime
Self-
employed Retired Other
Overall Satisfact ion
(Q5)
Satisfied
Dis-
sat isfied
C on tact W i th C i ty
Staff (Q14)
Yes No
Extremely
import ant
Very important
Somewhat
import ant
Not at all
import ant
Not sure
Prefer not to
answer
476 74 93 250 117 872 116 287 736
229
48.1%
33 45.1%
44 47.3%
126
50.4%
60 51.0%
439
50.3%
50 42.9%
148
51.4%
347
47.2%
189
39.8%
33 45.0%
39 41.6%
102
40.8%
46 39.3%
351
40.2%
45 38.6%
104
36.2%
314
42.7%
48 10.2%
6 7.5%
9 9.6%
20 7.8%
11 9.7%
75 8.6%
18 15.8%
31 10.8%
63 8.5%
6 1.3%
-
-
1 0.8%
2 0.7%
-
-
5 0.6%
2 2.1%
2 0.8%
7 1.0%
1 0.2%
2 2.3%
1 0.7%
1 0.3%
-
-
3 0.3%
1 0.6%
2 0.8%
3 0.4%
2 0.4%
-
-
-
-
-
-
-
-
-
-
-
-
-
-
2 0.3%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 112Page 112 Q6h Providing trash collection, recycling, hsld hazardous waste services
Base
Satis f action W ith
Communicat ion (Q16)
Satisfied
Dis-
sat isfied
Home Ownership
Status (QD4)
Own Rent
Ty pical Commut e Minut es (QD7)
No
commut e 20 or less 21 t o 39 40 t o 59 60 or more
Extremely
import ant
Very important
Somewhat
import ant
Not at all
import ant
Not sure
Prefer not to
answer
702 188 794 246 662 37 59 58 123
354
50.4%
85 45.1%
383
48.2%
123
49.8%
336
50.7%
13 34.1%
26 44.5%
28 49.0%
55 44.8%
283
40.3%
75 39.9%
321
40.4%
100
40.5%
258
39.0%
21 57.6%
24 41.1%
24 40.8%
59 48.5%
58 8.2%
24 12.7%
75 9.5%
22 9.0%
63 9.5%
2 6.1%
4 7.4%
5 8.8%
6 5.2%
6 0.8%
3 1.3%
8 1.1%
1 0.4%
4 0.6%
1 2.2%
2 2.7%
1 1.3%
2 1.5%
2 0.2%
2 0.9%
4 0.5%
1 0.3%
1 0.1%
-
-
3 4.3%
-
-
-
-
-
-
-
-
2 0.3%
-
-
-
-
-
-
-
-
-
-
-
-
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 113Page 113 Q6h Providing trash collection, recycling, hsld hazardous waste services
Base
Et hnicit y (QD8)
Lat ino /
Hispanic
Asian
American
Caucasian
/ White
African
American /
Black
Other /
Mixed
Gender (QD2)
Male Female
Signed up for Count y's
Emergency Alert
Syst em (Q12)
Yes No
Extremely
import ant
Very important
Somewhat
import ant
Not at all
import ant
Not sure
Prefer not to
answer
225 86 605 35 41 510 495 642 182
97 43.2%
46 54.2%
307
50.6%
13 38.6%
24 57.2%
233
45.8%
259
52.4%
311
48.4%
89 48.7%
98 43.6%
37 43.0%
242
40.0%
15 42.5%
14 34.8%
204
40.0%
203
41.1%
263
41.0%
75 41.1%
23 10.3%
2 2.8%
49 8.1%
7 18.9%
3 8.0%
66 12.9%
24 4.9%
61 9.4%
14 7.8%
2 0.7%
-
-
5 0.9%
-
-
-
-
5 1.0%
3 0.5%
6 0.9%
1 0.4%
3 1.3%
-
-
2 0.4%
-
-
-
-
2 0.3%
3 0.7%
2 0.3%
1 0.8%
2 0.9%
-
-
-
-
-
-
-
-
-
-
2 0.4%
-
-
2 1.1%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 114Page 114 Q6h Providing trash collection, recycling, hsld hazardous waste services
Base
C om m u te Ou ts i de C i ty ( QD 6 )
Yes,
commut e
Do not
commut e
No job or
school
Extremely
import ant
Very important
Somewhat
import ant
Not at all
import ant
Not sure
Prefer not to
answer
332 355 307
150
45.1%
177
50.0%
158
51.5%
145
43.6%
136
38.3%
122
39.9%
27 8.2%
39 11.1%
24 7.8%
5 1.5%
2 0.6%
2 0.6%
3 1.0%
-
-
1 0.3%
2 0.6%
-
-
-
-
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 115Page 115 Q6i Promoting economic development to support local businesses
Base
Overall
Years in Thousand Oaks (Q1)
Less t han 5 5 t o 9 10 t o 14 15 or more
Children Under 18 in Hsld (QD3)
None One Two
Three or
more
Extremely
import ant
Very important
Somewhat
import ant
Not at all
import ant
Not sure
Prefer not to
answer
1071 157 190 115 603 671 154 122 49
330
30.8%
67 42.8%
49 25.5%
34 29.4%
180
29.8%
190
28.4%
58 37.8%
44 35.9%
18 35.5%
442
41.2%
61 39.1%
86 45.0%
48 41.5%
246
40.7%
292
43.5%
60 39.2%
44 36.0%
17 35.4%
232
21.7%
26 16.8%
46 23.9%
24 20.8%
136
22.5%
150
22.4%
28 17.9%
24 19.6%
11 21.5%
45 4.2%
-
-
9 4.8%
7 5.8%
29 4.8%
24 3.5%
5 3.1%
9 7.2%
2 4.5%
18 1.7%
2 1.3%
1 0.8%
3 2.5%
12 1.9%
11 1.6%
3 2.1%
2 1.3%
2 3.2%
4 0.4%
-
-
-
-
-
-
2 0.3%
4 0.6%
-
-
-
-
-
-
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 116Page 116 Q6i Promoting economic development to support local businesses
Base
Quality of Life (Q2)
Excellent Good
Fair, poor,
very poor
Age (QD1)
18 t o 24 25 t o 34 35 t o 44 45 t o 54 55 t o 64 65 or older Extremely
import ant
Very important
Somewhat
import ant
Not at all
import ant
Not sure
Prefer not to
answer
430 544 95 118 139 179 158 186 288
153
35.4%
148
27.2%
28 29.4%
32 26.8%
47 34.1%
67 37.6%
55 34.9%
58 31.2%
71 24.6%
180
41.7%
233
42.8%
29 31.0%
51 43.4%
51 36.9%
70 39.2%
64 40.1%
81 43.7%
122
42.3%
79 18.4%
129
23.7%
24 25.6%
32 26.9%
35 25.0%
32 18.1%
26 16.4%
38 20.4%
70 24.2%
10 2.3%
24 4.4%
11 11.9%
-
-
6 4.1%
6 3.2%
10 6.6%
6 3.3%
16 5.4%
9 2.1%
9 1.6%
-
-
1 1.1%
-
-
3 1.8%
3 2.0%
1 0.5%
10 3.3%
-
-
2 0.3%
2 2.2%
2 1.8%
-
-
-
-
-
-
2 1.0%
-
-
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 117Page 117 Q6i Promoting economic development to support local businesses
Base
Employment St at us (QD5)
Full t ime Part t ime
Self-
employed Retired Other
Overall Satisfact ion
(Q5)
Satisfied
Dis-
sat isfied
C on tact W i th C i ty
Staff (Q14)
Yes No
Extremely
import ant
Very important
Somewhat
import ant
Not at all
import ant
Not sure
Prefer not to
answer
476 74 93 250 117 872 116 287 736
173
36.4%
23 31.5%
29 31.6%
54 21.6%
33 28.1%
277
31.7%
31 26.7%
86 29.7%
224
30.5%
178
37.5%
37 50.6%
43 45.9%
108
43.2%
53 45.5%
365
41.8%
40 34.5%
120
41.6%
309
41.9%
92 19.4%
12 15.6%
18 19.3%
66 26.5%
29 24.9%
183
21.0%
32 27.9%
64 22.2%
162
21.9%
22 4.6%
-
-
2 2.4%
15 5.8%
1 0.9%
32 3.7%
10 8.6%
14 5.0%
26 3.6%
8 1.7%
1 1.1%
1 0.7%
6 2.5%
1 0.6%
15 1.7%
3 2.4%
3 1.2%
13 1.7%
2 0.4%
1 1.2%
-
-
1 0.4%
-
-
2 0.2%
-
-
1 0.3%
3 0.4%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 118Page 118 Q6i Promoting economic development to support local businesses
Base
Satis f action W ith
Communicat ion (Q16)
Satisfied
Dis-
sat isfied
Home Ownership
Status (QD4)
Own Rent
Ty pical Commut e Minut es (QD7)
No
commut e 20 or less 21 t o 39 40 t o 59 60 or more
Extremely
import ant
Very important
Somewhat
import ant
Not at all
import ant
Not sure
Prefer not to
answer
702 188 794 246 662 37 59 58 123
223
31.7%
55 29.3%
224
28.3%
99 40.2%
203
30.7%
15 41.2%
21 35.9%
14 24.4%
40 32.4%
298
42.4%
74 39.2%
338
42.6%
89 35.9%
276
41.8%
16 42.4%
26 43.3%
25 43.4%
51 41.6%
148
21.0%
41 22.1%
173
21.7%
53 21.3%
136
20.6%
6 16.5%
11 18.1%
18 30.9%
29 23.9%
25 3.6%
13 7.1%
42 5.3%
1 0.5%
32 4.9%
-
-
-
-
-
-
2 1.5%
7 1.0%
4 2.3%
13 1.7%
5 2.0%
12 1.9%
-
-
2 2.6%
1 1.4%
1 0.6%
2 0.3%
-
-
4 0.5%
-
-
2 0.3%
-
-
-
-
-
-
-
-
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 119Page 119 Q6i Promoting economic development to support local businesses
Base
Et hnicit y (QD8)
Lat ino /
Hispanic
Asian
American
Caucasian
/ White
African
American /
Black
Other /
Mixed
Gender (QD2)
Male Female
Signed up for Count y's
Emergency Alert
Syst em (Q12)
Yes No
Extremely
import ant
Very important
Somewhat
import ant
Not at all
import ant
Not sure
Prefer not to
answer
225 86 605 35 41 510 495 642 182
54 24.2%
26 30.7%
189
31.3%
11 30.3%
23 56.3%
157
30.9%
157
31.7%
206
32.1%
58 31.9%
106
47.2%
41 48.2%
241
39.7%
14 40.5%
12 28.2%
194
38.0%
221
44.7%
259
40.4%
77 42.3%
51 22.7%
13 14.8%
139
23.0%
8 22.5%
6 13.6%
122
24.0%
94 18.9%
134
20.9%
37 20.2%
11 5.0%
5 5.3%
21 3.4%
2 4.8%
1 1.9%
30 6.0%
9 1.8%
30 4.7%
7 3.8%
-
-
1 1.0%
15 2.4%
1 2.0%
-
-
6 1.2%
10 2.1%
11 1.7%
1 0.7%
2 0.9%
-
-
1 0.2%
-
-
-
-
-
-
4 0.8%
1 0.1%
2 1.1%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 120Page 120 Q6i Promoting economic development to support local businesses
Base
C om m u te Ou ts i de C i ty ( QD 6 )
Yes,
commut e
Do not
commut e
No job or
school
Extremely
import ant
Very important
Somewhat
import ant
Not at all
import ant
Not sure
Prefer not to
answer
332 355 307
103
31.1%
133
37.4%
70 22.9%
141
42.6%
135
38.2%
141
45.9%
75 22.5%
64 18.0%
72 23.5%
7 2.0%
17 4.7%
16 5.1%
4 1.2%
5 1.5%
7 2.3%
2 0.6%
1 0.3%
1 0.3%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 121Page 121 Q6j Managing growth and development
Base
Overall
Years in Thousand Oaks (Q1)
Less t han 5 5 t o 9 10 t o 14 15 or more
Children Under 18 in Hsld (QD3)
None One Two
Three or
more
Extremely
import ant
Very important
Somewhat
import ant
Not at all
import ant
Not sure
Prefer not to
answer
1071 157 190 115 603 671 154 122 49
409
38.2%
62 39.6%
47 24.4%
39 34.2%
260
43.1%
262
39.1%
57 37.2%
39 31.9%
19 38.0%
391
36.5%
54 34.2%
77 40.3%
48 41.4%
211
35.0%
244
36.4%
52 34.0%
57 46.8%
19 38.2%
201
18.7%
31 19.4%
51 26.8%
19 16.8%
100
16.5%
127
18.9%
34 22.1%
17 14.3%
7 13.7%
40 3.7%
8 4.9%
10 5.1%
5 4.5%
16 2.7%
17 2.6%
6 3.6%
6 5.0%
5 10.1%
26 2.5%
3 1.8%
6 3.0%
4 3.1%
14 2.3%
15 2.2%
5 3.1%
2 2.0%
-
-
5 0.5%
-
-
1 0.4%
-
-
2 0.4%
5 0.8%
-
-
-
-
-
-
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 122Page 122 Q6j Managing growth and development
Base
Quality of Life (Q2)
Excellent Good
Fair, poor,
very poor
Age (QD1)
18 t o 24 25 t o 34 35 t o 44 45 t o 54 55 t o 64 65 or older Extremely
import ant
Very important
Somewhat
import ant
Not at all
import ant
Not sure
Prefer not to
answer
430 544 95 118 139 179 158 186 288
180
41.8%
194
35.7%
34 36.3%
26 22.2%
48 34.6%
58 32.6%
58 36.7%
85 45.7%
131
45.7%
154
35.7%
209
38.4%
27 28.6%
52 43.8%
50 36.0%
72 40.2%
63 39.5%
58 31.1%
96 33.4%
80 18.6%
106
19.4%
15 15.4%
27 22.7%
29 21.0%
36 20.3%
25 15.5%
32 17.3%
50 17.5%
7 1.7%
19 3.5%
13 13.5%
2 1.8%
6 4.6%
9 5.2%
8 5.0%
8 4.3%
6 2.0%
8 1.9%
14 2.6%
3 3.0%
9 7.7%
5 3.8%
2 1.2%
5 3.3%
2 1.2%
2 0.9%
1 0.2%
1 0.3%
3 3.1%
2 1.8%
-
-
1 0.4%
-
-
1 0.5%
1 0.5%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 123Page 123 Q6j Managing growth and development
Base
Employment St at us (QD5)
Full t ime Part t ime
Self-
employed Retired Other
Overall Satisfact ion
(Q5)
Satisfied
Dis-
sat isfied
C on tact W i th C i ty
Staff (Q14)
Yes No
Extremely
import ant
Very important
Somewhat
import ant
Not at all
import ant
Not sure
Prefer not to
answer
476 74 93 250 117 872 116 287 736
189
39.7%
22 29.2%
31 33.5%
115
46.1%
30 25.7%
341
39.0%
45 38.7%
114
39.7%
274
37.2%
167
35.1%
33 44.7%
40 42.8%
80 31.8%
52 44.6%
333
38.1%
30 25.7%
101
35.2%
276
37.4%
82 17.2%
15 20.5%
18 19.7%
44 17.6%
26 22.1%
163
18.6%
20 16.9%
55 19.1%
138
18.7%
25 5.2%
-
-
2 1.7%
9 3.7%
1 0.8%
19 2.1%
17 15.1%
13 4.5%
25 3.4%
10 2.1%
3 4.6%
2 2.3%
1 0.3%
8 6.9%
15 1.7%
4 3.7%
4 1.3%
20 2.7%
3 0.6%
1 1.0%
-
-
1 0.6%
-
-
3 0.4%
-
-
1 0.3%
4 0.6%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 124Page 124 Q6j Managing growth and development
Base
Satis f action W ith
Communicat ion (Q16)
Satisfied
Dis-
sat isfied
Home Ownership
Status (QD4)
Own Rent
Ty pical Commut e Minut es (QD7)
No
commut e 20 or less 21 t o 39 40 t o 59 60 or more
Extremely
import ant
Very important
Somewhat
import ant
Not at all
import ant
Not sure
Prefer not to
answer
702 188 794 246 662 37 59 58 123
264
37.6%
80 42.4%
316
39.8%
88 35.6%
272
41.2%
14 38.1%
21 35.9%
16 28.1%
41 33.6%
273
38.9%
55 29.4%
287
36.2%
93 37.7%
236
35.7%
15 40.2%
25 43.0%
28 47.9%
43 34.8%
132
18.8%
34 18.1%
141
17.7%
50 20.1%
117
17.7%
6 17.1%
9 15.8%
9 15.7%
31 25.0%
19 2.7%
13 7.2%
28 3.6%
8 3.4%
21 3.2%
1 1.7%
1 1.1%
4 6.2%
6 4.5%
13 1.8%
5 2.5%
17 2.1%
8 3.2%
12 1.8%
1 2.9%
3 4.2%
1 2.1%
3 2.1%
1 0.1%
1 0.4%
5 0.7%
-
-
3 0.5%
-
-
-
-
-
-
-
-
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 125Page 125 Q6j Managing growth and development
Base
Et hnicit y (QD8)
Lat ino /
Hispanic
Asian
American
Caucasian
/ White
African
American /
Black
Other /
Mixed
Gender (QD2)
Male Female
Signed up for Count y's
Emergency Alert
Syst em (Q12)
Yes No
Extremely
import ant
Very important
Somewhat
import ant
Not at all
import ant
Not sure
Prefer not to
answer
225 86 605 35 41 510 495 642 182
88 39.2%
29 33.7%
228
37.7%
16 45.3%
15 35.4%
197
38.7%
188
38.0%
255
39.8%
66 36.1%
72 31.9%
29 33.9%
233
38.4%
13 36.9%
15 37.4%
179
35.1%
191
38.6%
244
38.1%
65 35.5%
43 19.1%
22 26.3%
110
18.1%
5 15.5%
10 25.1%
90 17.7%
94 19.1%
110
17.2%
36 19.8%
15 6.6%
3 3.3%
15 2.4%
1 2.2%
1 2.2%
28 5.5%
8 1.6%
21 3.2%
9 4.8%
4 1.6%
2 2.8%
18 3.1%
-
-
-
-
13 2.5%
10 2.1%
8 1.2%
5 2.5%
4 1.6%
-
-
2 0.3%
-
-
-
-
2 0.5%
3 0.6%
3 0.5%
2 1.1%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 126Page 126 Q6j Managing growth and development
Base
C om m u te Ou ts i de C i ty ( QD 6 )
Yes,
commut e
Do not
commut e
No job or
school
Extremely
import ant
Very important
Somewhat
import ant
Not at all
import ant
Not sure
Prefer not to
answer
332 355 307
109
32.7%
134
37.7%
138
45.1%
130
39.3%
132
37.1%
105
34.1%
65 19.7%
66 18.7%
51 16.5%
15 4.4%
12 3.3%
9 3.0%
11 3.2%
9 2.6%
3 0.9%
2 0.6%
2 0.5%
1 0.5%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 127Page 127 Q6k Providing recreation programs for all ages
Base
Overall
Years in Thousand Oaks (Q1)
Less t han 5 5 t o 9 10 t o 14 15 or more
Children Under 18 in Hsld (QD3)
None One Two
Three or
more
Extremely
import ant
Very important
Somewhat
import ant
Not at all
import ant
Not sure
Prefer not to
answer
1071 157 190 115 603 671 154 122 49
314
29.3%
54 34.4%
47 24.8%
34 29.7%
178
29.5%
175
26.1%
56 36.4%
45 36.9%
23 46.5%
406
37.9%
67 42.4%
79 41.7%
48 41.5%
211
35.0%
260
38.7%
60 38.8%
44 35.7%
17 34.9%
294
27.5%
31 19.6%
50 26.3%
25 22.1%
188
31.1%
197
29.4%
35 22.5%
31 25.3%
8 16.0%
47 4.4%
4 2.3%
13 6.6%
6 5.3%
24 4.0%
33 5.0%
2 1.0%
1 0.6%
1 2.6%
6 0.5%
2 1.3%
1 0.7%
2 1.4%
1 0.1%
3 0.5%
1 0.6%
-
-
-
-
5 0.5%
-
-
-
-
-
-
2 0.3%
2 0.3%
1 0.7%
2 1.5%
-
-
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 128Page 128 Q6k Providing recreation programs for all ages
Base
Quality of Life (Q2)
Excellent Good
Fair, poor,
very poor
Age (QD1)
18 t o 24 25 t o 34 35 t o 44 45 t o 54 55 t o 64 65 or older Extremely
import ant
Very important
Somewhat
import ant
Not at all
import ant
Not sure
Prefer not to
answer
430 544 95 118 139 179 158 186 288
129
29.9%
153
28.1%
31 32.8%
49 41.2%
52 37.6%
64 36.1%
48 30.4%
40 21.6%
60 20.9%
175
40.7%
201
37.0%
29 30.9%
47 40.1%
48 34.7%
58 32.7%
63 39.7%
78 42.1%
108
37.5%
113
26.1%
163
30.1%
17 18.2%
19 15.9%
33 24.1%
49 27.2%
40 25.0%
54 29.0%
100
34.7%
12 2.8%
21 3.8%
14 15.0%
1 1.1%
1 0.9%
7 4.0%
8 4.9%
13 6.8%
16 5.5%
2 0.5%
3 0.5%
1 1.0%
-
-
2 1.4%
-
-
-
-
1 0.6%
3 0.9%
-
-
3 0.5%
2 2.2%
2 1.8%
2 1.3%
-
-
-
-
-
-
1 0.4%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 129Page 129 Q6k Providing recreation programs for all ages
Base
Employment St at us (QD5)
Full t ime Part t ime
Self-
employed Retired Other
Overall Satisfact ion
(Q5)
Satisfied
Dis-
sat isfied
C on tact W i th C i ty
Staff (Q14)
Yes No
Extremely
import ant
Very important
Somewhat
import ant
Not at all
import ant
Not sure
Prefer not to
answer
476 74 93 250 117 872 116 287 736
132
27.7%
29 39.3%
30 32.3%
56 22.2%
50 42.6%
251
28.8%
36 30.8%
86 30.0%
211
28.7%
180
37.9%
35 48.0%
32 34.8%
95 37.9%
43 36.8%
341
39.1%
35 29.9%
108
37.4%
283
38.4%
135
28.5%
9 12.6%
26 27.5%
83 33.1%
23 19.8%
244
27.9%
29 25.0%
72 25.1%
209
28.4%
23 4.8%
-
-
4 4.5%
15 6.0%
-
-
29 3.3%
17 14.3%
21 7.2%
24 3.3%
2 0.4%
-
-
1 0.7%
2 0.8%
1 0.8%
5 0.5%
-
-
1 0.2%
4 0.5%
4 0.8%
-
-
-
-
-
-
-
-
3 0.3%
-
-
-
-
5 0.7%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 130Page 130 Q6k Providing recreation programs for all ages
Base
Satis f action W ith
Communicat ion (Q16)
Satisfied
Dis-
sat isfied
Home Ownership
Status (QD4)
Own Rent
Ty pical Commut e Minut es (QD7)
No
commut e 20 or less 21 t o 39 40 t o 59 60 or more
Extremely
import ant
Very important
Somewhat
import ant
Not at all
import ant
Not sure
Prefer not to
answer
702 188 794 246 662 37 59 58 123
208
29.6%
62 33.1%
209
26.3%
96 39.1%
190
28.8%
11 29.0%
11 18.9%
21 35.8%
42 34.2%
276
39.3%
59 31.6%
304
38.3%
86 34.9%
250
37.8%
16 42.2%
29 49.4%
18 31.5%
45 36.4%
196
27.9%
48 25.4%
234
29.4%
57 23.3%
191
28.9%
8 21.5%
16 27.1%
17 29.3%
30 24.4%
22 3.1%
15 8.0%
39 5.0%
6 2.3%
27 4.0%
3 7.2%
3 4.7%
1 1.7%
4 3.6%
1 0.2%
2 0.9%
4 0.5%
1 0.4%
2 0.3%
-
-
-
-
1 1.7%
2 1.4%
-
-
2 1.0%
4 0.5%
-
-
2 0.3%
-
-
-
-
-
-
-
-
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 131Page 131 Q6k Providing recreation programs for all ages
Base
Et hnicit y (QD8)
Lat ino /
Hispanic
Asian
American
Caucasian
/ White
African
American /
Black
Other /
Mixed
Gender (QD2)
Male Female
Signed up for Count y's
Emergency Alert
Syst em (Q12)
Yes No
Extremely
import ant
Very important
Somewhat
import ant
Not at all
import ant
Not sure
Prefer not to
answer
225 86 605 35 41 510 495 642 182
65 28.7%
27 31.9%
175
29.0%
8 22.5%
21 50.1%
124
24.4%
171
34.5%
174
27.1%
60 32.8%
95 42.2%
36 41.8%
220
36.4%
18 50.2%
11 26.5%
186
36.5%
193
39.0%
245
38.2%
72 39.2%
52 23.1%
18 21.1%
180
29.7%
8 21.7%
9 21.6%
160
31.5%
119
24.0%
185
28.8%
44 24.1%
8 3.6%
4 5.2%
26 4.3%
1 3.7%
1 1.8%
34 6.7%
7 1.4%
33 5.2%
4 2.2%
1 0.6%
-
-
3 0.4%
1 2.0%
-
-
3 0.5%
2 0.3%
3 0.5%
1 0.6%
4 1.7%
-
-
1 0.2%
-
-
-
-
2 0.4%
3 0.6%
1 0.2%
2 1.1%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 132Page 132 Q6k Providing recreation programs for all ages
Base
C om m u te Ou ts i de C i ty ( QD 6 )
Yes,
commut e
Do not
commut e
No job or
school
Extremely
import ant
Very important
Somewhat
import ant
Not at all
import ant
Not sure
Prefer not to
answer
332 355 307
103
31.0%
106
30.0%
84 27.4%
130
39.2%
137
38.6%
113
36.8%
80 24.0%
98 27.6%
93 30.3%
15 4.4%
12 3.3%
15 4.9%
3 0.8%
-
-
2 0.6%
2 0.6%
2 0.5%
-
-
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 133Page 133 Q6l Maintaining park areas
Base
Overall
Years in Thousand Oaks (Q1)
Less t han 5 5 t o 9 10 t o 14 15 or more
Children Under 18 in Hsld (QD3)
None One Two
Three or
more
Extremely
import ant
Very important
Somewhat
import ant
Not at all
import ant
Not sure
Prefer not to
answer
1071 157 190 115 603 671 154 122 49
490
45.8%
82 52.0%
81 42.7%
52 44.9%
274
45.5%
288
42.9%
83 53.8%
55 45.1%
32 64.2%
458
42.7%
62 39.5%
89 47.0%
49 42.6%
256
42.5%
308
46.0%
54 34.7%
61 49.7%
14 28.0%
110
10.3%
13 8.5%
19 9.8%
14 12.6%
63 10.4%
64 9.5%
18 11.5%
6 5.2%
4 7.7%
10 0.9%
-
-
1 0.5%
-
-
9 1.4%
7 1.1%
-
-
-
-
-
-
1 0.1%
-
-
-
-
-
-
1 0.1%
1 0.1%
-
-
-
-
-
-
3 0.3%
-
-
-
-
-
-
1 0.1%
3 0.4%
-
-
-
-
-
-
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 134Page 134 Q6l Maintaining park areas
Base
Quality of Life (Q2)
Excellent Good
Fair, poor,
very poor
Age (QD1)
18 t o 24 25 t o 34 35 t o 44 45 t o 54 55 t o 64 65 or older Extremely
import ant
Very important
Somewhat
import ant
Not at all
import ant
Not sure
Prefer not to
answer
430 544 95 118 139 179 158 186 288
228
53.0%
216
39.7%
44 46.6%
61 51.9%
65 47.1%
95 53.1%
80 50.5%
78 41.9%
111
38.6%
166
38.5%
262
48.2%
30 31.3%
46 38.7%
63 45.4%
65 36.5%
59 37.2%
83 44.9%
139
48.3%
34 7.9%
61 11.2%
15 15.7%
9 7.7%
7 5.0%
18 10.3%
20 12.3%
22 12.0%
33 11.3%
2 0.4%
4 0.7%
4 4.3%
-
-
3 2.5%
-
-
-
-
2 1.1%
4 1.4%
1 0.2%
-
-
-
-
-
-
-
-
-
-
-
-
-
-
1 0.2%
-
-
1 0.1%
2 2.2%
2 1.8%
-
-
-
-
-
-
-
-
1 0.2%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 135Page 135 Q6l Maintaining park areas
Base
Employment St at us (QD5)
Full t ime Part t ime
Self-
employed Retired Other
Overall Satisfact ion
(Q5)
Satisfied
Dis-
sat isfied
C on tact W i th C i ty
Staff (Q14)
Yes No
Extremely
import ant
Very important
Somewhat
import ant
Not at all
import ant
Not sure
Prefer not to
answer
476 74 93 250 117 872 116 287 736
220
46.3%
34 45.7%
48 51.6%
99 39.7%
58 49.9%
400
45.9%
58 49.7%
142
49.5%
324
43.9%
204
42.8%
37 50.6%
35 37.7%
115
46.0%
49 41.9%
381
43.6%
39 33.8%
115
40.2%
328
44.6%
46 9.6%
3 3.7%
9 10.1%
30 12.1%
10 8.2%
85 9.7%
15 13.0%
27 9.4%
75 10.1%
4 0.8%
-
-
1 0.7%
4 1.7%
-
-
6 0.6%
4 3.4%
2 0.8%
7 1.0%
-
-
-
-
-
-
1 0.3%
-
-
1 0.1%
-
-
-
-
1 0.1%
2 0.4%
-
-
-
-
1 0.3%
-
-
1 0.1%
-
-
1 0.2%
2 0.3%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 136Page 136 Q6l Maintaining park areas
Base
Satis f action W ith
Communicat ion (Q16)
Satisfied
Dis-
sat isfied
Home Ownership
Status (QD4)
Own Rent
Ty pical Commut e Minut es (QD7)
No
commut e 20 or less 21 t o 39 40 t o 59 60 or more
Extremely
import ant
Very important
Somewhat
import ant
Not at all
import ant
Not sure
Prefer not to
answer
702 188 794 246 662 37 59 58 123
324
46.1%
85 45.5%
357
44.9%
118
48.0%
308
46.6%
15 40.4%
23 39.8%
25 43.1%
57 46.2%
303
43.1%
72 38.5%
344
43.3%
105
42.5%
279
42.2%
19 52.2%
34 57.0%
27 47.1%
51 41.7%
70 10.0%
25 13.4%
83 10.5%
21 8.6%
67 10.1%
3 7.4%
2 3.2%
6 9.8%
13 10.4%
6 0.9%
3 1.8%
7 0.9%
2 1.0%
6 0.9%
-
-
-
-
-
-
2 1.7%
-
-
1 0.3%
1 0.1%
-
-
1 0.1%
-
-
-
-
-
-
-
-
-
-
1 0.4%
3 0.3%
-
-
1 0.1%
-
-
-
-
-
-
-
-
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 137Page 137 Q6l Maintaining park areas
Base
Et hnicit y (QD8)
Lat ino /
Hispanic
Asian
American
Caucasian
/ White
African
American /
Black
Other /
Mixed
Gender (QD2)
Male Female
Signed up for Count y's
Emergency Alert
Syst em (Q12)
Yes No
Extremely
import ant
Very important
Somewhat
import ant
Not at all
import ant
Not sure
Prefer not to
answer
225 86 605 35 41 510 495 642 182
97 43.2%
41 47.9%
286
47.2%
13 36.6%
22 54.3%
218
42.8%
253
51.2%
299
46.5%
82 45.0%
100
44.5%
32 38.0%
260
42.9%
16 45.9%
17 42.0%
220
43.1%
204
41.3%
266
41.5%
82 45.2%
26 11.4%
10 12.0%
54 8.9%
5 15.5%
2 3.7%
64 12.5%
34 6.9%
71 11.1%
13 7.3%
-
-
2 2.2%
5 0.9%
-
-
-
-
7 1.4%
1 0.1%
4 0.7%
2 1.3%
-
-
-
-
1 0.1%
-
-
-
-
1 0.1%
-
-
1 0.1%
-
-
2 0.9%
-
-
-
-
1 2.0%
-
-
-
-
3 0.6%
1 0.1%
2 1.1%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 138Page 138 Q6l Maintaining park areas
Base
C om m u te Ou ts i de C i ty ( QD 6 )
Yes,
commut e
Do not
commut e
No job or
school
Extremely
import ant
Very important
Somewhat
import ant
Not at all
import ant
Not sure
Prefer not to
answer
332 355 307
148
44.6%
177
49.7%
132
42.9%
151
45.6%
142
40.1%
137
44.7%
28 8.3%
34 9.7%
33 10.6%
3 0.8%
2 0.5%
4 1.4%
-
-
-
-
1 0.2%
2 0.6%
-
-
1 0.2%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 139Page 139 Q6m Providing cultural, performing arts and live entertainment
Base
Overall
Years in Thousand Oaks (Q1)
Less t han 5 5 t o 9 10 t o 14 15 or more
Children Under 18 in Hsld (QD3)
None One Two
Three or
more
Extremely
import ant
Very important
Somewhat
import ant
Not at all
import ant
Not sure
Prefer not to
answer
1071 157 190 115 603 671 154 122 49
250
23.4%
47 29.9%
33 17.4%
30 25.9%
140
23.3%
143
21.3%
44 28.2%
34 27.8%
12 24.5%
343
32.0%
52 32.9%
67 35.3%
34 29.7%
188
31.2%
224
33.4%
47 30.7%
41 33.2%
15 29.9%
370
34.5%
45 28.4%
68 35.9%
35 30.7%
221
36.6%
247
36.9%
47 30.2%
35 28.5%
18 37.3%
93 8.7%
10 6.4%
20 10.8%
13 11.4%
49 8.1%
46 6.9%
14 8.8%
12 9.8%
3 6.8%
10 0.9%
4 2.4%
1 0.6%
2 1.5%
3 0.5%
6 0.9%
3 2.1%
-
-
1 1.6%
5 0.4%
-
-
-
-
1 0.8%
2 0.3%
4 0.6%
-
-
1 0.6%
-
-
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 140Page 140 Q6m Providing cultural, performing arts and live entertainment
Base
Quality of Life (Q2)
Excellent Good
Fair, poor,
very poor
Age (QD1)
18 t o 24 25 t o 34 35 t o 44 45 t o 54 55 t o 64 65 or older Extremely
import ant
Very important
Somewhat
import ant
Not at all
import ant
Not sure
Prefer not to
answer
430 544 95 118 139 179 158 186 288
109
25.4%
118
21.8%
21 21.8%
43 36.4%
44 31.5%
42 23.3%
38 24.3%
34 18.4%
49 17.2%
155
36.0%
173
31.8%
15 15.7%
38 31.9%
31 22.3%
57 32.0%
56 35.5%
62 33.4%
97 33.8%
135
31.4%
200
36.7%
35 36.4%
25 21.3%
51 36.5%
66 37.2%
47 29.6%
66 35.4%
114
39.6%
26 5.9%
47 8.6%
21 22.1%
6 5.4%
12 8.4%
11 6.3%
15 9.7%
23 12.4%
25 8.6%
4 0.8%
6 1.1%
1 0.7%
4 3.2%
1 0.7%
2 1.2%
1 0.5%
1 0.5%
1 0.5%
2 0.4%
-
-
3 3.2%
2 1.8%
1 0.7%
-
-
1 0.5%
-
-
1 0.3%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 141Page 141 Q6m Providing cultural, performing arts and live entertainment
Base
Employment St at us (QD5)
Full t ime Part t ime
Self-
employed Retired Other
Overall Satisfact ion
(Q5)
Satisfied
Dis-
sat isfied
C on tact W i th C i ty
Staff (Q14)
Yes No
Extremely
import ant
Very important
Somewhat
import ant
Not at all
import ant
Not sure
Prefer not to
answer
476 74 93 250 117 872 116 287 736
107
22.6%
19 25.1%
19 20.8%
42 16.7%
46 39.5%
197
22.5%
33 28.8%
59 20.6%
172
23.4%
144
30.4%
39 53.0%
35 37.4%
78 31.3%
32 27.4%
306
35.1%
15 13.3%
89 30.9%
240
32.6%
171
36.0%
14 18.7%
28 30.5%
106
42.4%
33 28.3%
299
34.2%
37 32.3%
105
36.6%
255
34.7%
45 9.6%
-
-
11 11.3%
21 8.3%
4 3.2%
62 7.1%
27 23.5%
33 11.5%
57 7.8%
5 1.1%
2 2.1%
-
-
2 0.9%
1 0.8%
7 0.9%
3 2.2%
-
-
9 1.3%
2 0.4%
1 1.1%
-
-
1 0.4%
1 0.8%
2 0.2%
-
-
1 0.3%
3 0.4%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 142Page 142 Q6m Providing cultural, performing arts and live entertainment
Base
Satis f action W ith
Communicat ion (Q16)
Satisfied
Dis-
sat isfied
Home Ownership
Status (QD4)
Own Rent
Ty pical Commut e Minut es (QD7)
No
commut e 20 or less 21 t o 39 40 t o 59 60 or more
Extremely
import ant
Very important
Somewhat
import ant
Not at all
import ant
Not sure
Prefer not to
answer
702 188 794 246 662 37 59 58 123
163
23.2%
49 26.1%
163
20.5%
80 32.5%
158
23.8%
7 19.9%
13 21.5%
15 25.8%
24 19.3%
246
35.0%
40 21.2%
258
32.5%
74 30.1%
206
31.1%
18 48.2%
20 34.0%
13 23.3%
43 35.4%
240
34.2%
71 37.9%
294
37.0%
65 26.5%
243
36.8%
9 23.6%
18 30.8%
21 35.9%
45 36.7%
48 6.8%
25 13.5%
68 8.6%
24 9.8%
48 7.3%
2 5.0%
5 9.3%
8 13.3%
11 8.6%
4 0.6%
2 0.8%
7 0.9%
3 1.2%
5 0.8%
1 3.3%
3 4.3%
1 1.7%
-
-
2 0.2%
1 0.5%
4 0.5%
-
-
2 0.3%
-
-
-
-
-
-
-
-
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 143Page 143 Q6m Providing cultural, performing arts and live entertainment
Base
Et hnicit y (QD8)
Lat ino /
Hispanic
Asian
American
Caucasian
/ White
African
American /
Black
Other /
Mixed
Gender (QD2)
Male Female
Signed up for Count y's
Emergency Alert
Syst em (Q12)
Yes No
Extremely
import ant
Very important
Somewhat
import ant
Not at all
import ant
Not sure
Prefer not to
answer
225 86 605 35 41 510 495 642 182
60 26.5%
22 25.7%
135
22.3%
8 21.5%
16 39.2%
100
19.6%
133
26.9%
149
23.2%
42 23.3%
67 29.8%
27 31.9%
208
34.4%
14 40.6%
10 24.8%
145
28.5%
180
36.3%
194
30.3%
59 32.6%
72 31.9%
28 32.2%
216
35.7%
10 30.0%
13 30.4%
201
39.5%
154
31.2%
235
36.6%
59 32.5%
24 10.8%
7 8.4%
39 6.5%
3 7.9%
2 5.6%
58 11.4%
19 3.8%
55 8.5%
17 9.3%
-
-
2 1.9%
5 0.8%
-
-
-
-
5 0.9%
5 1.0%
7 1.1%
2 1.2%
2 0.9%
-
-
3 0.4%
-
-
-
-
1 0.2%
4 0.8%
2 0.3%
2 1.1%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 144Page 144 Q6m Providing cultural, performing arts and live entertainment
Base
C om m u te Ou ts i de C i ty ( QD 6 )
Yes,
commut e
Do not
commut e
No job or
school
Extremely
import ant
Very important
Somewhat
import ant
Not at all
import ant
Not sure
Prefer not to
answer
332 355 307
72 21.8%
91 25.7%
66 21.6%
115
34.7%
114
32.0%
92 30.0%
107
32.3%
120
33.9%
123
40.1%
31 9.2%
26 7.3%
22 7.2%
5 1.4%
3 0.8%
2 0.7%
2 0.6%
1 0.2%
1 0.3%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 145Page 145 Q6n Protecting the local environment
Base
Overall
Years in Thousand Oaks (Q1)
Less t han 5 5 t o 9 10 t o 14 15 or more
Children Under 18 in Hsld (QD3)
None One Two
Three or
more
Extremely
import ant
Very important
Somewhat
import ant
Not at all
import ant
Not sure
Prefer not to
answer
1071 157 190 115 603 671 154 122 49
528
49.3%
86 54.6%
83 43.5%
53 45.8%
306
50.6%
331
49.4%
94 61.1%
51 42.0%
20 40.0%
352
32.8%
48 30.2%
77 40.6%
42 36.9%
184
30.5%
226
33.8%
38 24.4%
49 40.4%
17 34.3%
160
14.9%
22 14.2%
23 12.0%
18 15.7%
97 16.0%
93 13.9%
21 13.5%
20 16.2%
11 21.6%
24 2.3%
2 1.0%
6 3.0%
2 1.7%
14 2.3%
14 2.0%
2 1.0%
2 1.3%
2 4.2%
4 0.4%
-
-
2 0.9%
-
-
2 0.4%
3 0.5%
-
-
-
-
-
-
3 0.3%
-
-
-
-
-
-
1 0.1%
3 0.4%
-
-
-
-
-
-
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 146Page 146 Q6n Protecting the local environment
Base
Quality of Life (Q2)
Excellent Good
Fair, poor,
very poor
Age (QD1)
18 t o 24 25 t o 34 35 t o 44 45 t o 54 55 t o 64 65 or older Extremely
import ant
Very important
Somewhat
import ant
Not at all
import ant
Not sure
Prefer not to
answer
430 544 95 118 139 179 158 186 288
235
54.6%
244
44.8%
47 50.0%
80 67.8%
80 57.6%
90 50.6%
77 48.6%
75 40.6%
125
43.3%
129
29.9%
202
37.1%
21 22.5%
29 24.8%
38 27.3%
54 30.3%
45 28.7%
69 36.9%
113
39.4%
61 14.2%
85 15.6%
14 14.7%
7 5.7%
20 14.2%
29 16.2%
31 19.3%
32 17.4%
42 14.6%
6 1.3%
11 2.0%
8 8.1%
-
-
1 0.9%
5 3.0%
6 3.5%
9 4.6%
4 1.3%
-
-
3 0.5%
2 1.7%
-
-
-
-
-
-
-
-
1 0.5%
3 1.1%
-
-
-
-
3 3.0%
2 1.8%
-
-
-
-
-
-
-
-
1 0.3%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 147Page 147 Q6n Protecting the local environment
Base
Employment St at us (QD5)
Full t ime Part t ime
Self-
employed Retired Other
Overall Satisfact ion
(Q5)
Satisfied
Dis-
sat isfied
C on tact W i th C i ty
Staff (Q14)
Yes No
Extremely
import ant
Very important
Somewhat
import ant
Not at all
import ant
Not sure
Prefer not to
answer
476 74 93 250 117 872 116 287 736
229
48.2%
38 51.3%
51 55.0%
108
43.1%
71 61.0%
430
49.3%
58 49.8%
136
47.4%
362
49.2%
145
30.4%
29 38.8%
28 29.8%
98 39.4%
38 32.5%
293
33.6%
33 28.2%
90 31.3%
251
34.1%
84 17.7%
7 9.9%
11 12.0%
37 14.6%
7 5.8%
135
15.5%
13 11.1%
48 16.7%
105
14.3%
13 2.8%
-
-
3 3.2%
4 1.7%
1 0.7%
14 1.6%
9 8.2%
12 4.3%
12 1.6%
2 0.4%
-
-
-
-
2 0.9%
-
-
1 0.1%
2 2.1%
1 0.3%
3 0.4%
2 0.4%
-
-
-
-
1 0.3%
-
-
-
-
1 0.7%
-
-
3 0.4%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 148Page 148 Q6n Protecting the local environment
Base
Satis f action W ith
Communicat ion (Q16)
Satisfied
Dis-
sat isfied
Home Ownership
Status (QD4)
Own Rent
Ty pical Commut e Minut es (QD7)
No
commut e 20 or less 21 t o 39 40 t o 59 60 or more
Extremely
import ant
Very important
Somewhat
import ant
Not at all
import ant
Not sure
Prefer not to
answer
702 188 794 246 662 37 59 58 123
353
50.2%
92 48.8%
374
47.1%
139
56.3%
331
49.9%
11 29.9%
33 55.9%
31 53.2%
58 47.3%
239
34.0%
51 27.4%
270
34.0%
70 28.2%
226
34.1%
21 57.9%
14 24.6%
15 25.6%
42 34.2%
103
14.7%
30 16.2%
125
15.7%
32 13.1%
94 14.1%
5 12.2%
8 13.4%
12 21.2%
17 14.0%
7 1.0%
12 6.4%
19 2.4%
5 2.0%
9 1.3%
-
-
4 6.1%
-
-
4 3.1%
1 0.1%
2 0.8%
3 0.4%
1 0.3%
2 0.4%
-
-
-
-
-
-
2 1.5%
-
-
1 0.4%
3 0.4%
-
-
1 0.1%
-
-
-
-
-
-
-
-
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 149Page 149 Q6n Protecting the local environment
Base
Et hnicit y (QD8)
Lat ino /
Hispanic
Asian
American
Caucasian
/ White
African
American /
Black
Other /
Mixed
Gender (QD2)
Male Female
Signed up for Count y's
Emergency Alert
Syst em (Q12)
Yes No
Extremely
import ant
Very important
Somewhat
import ant
Not at all
import ant
Not sure
Prefer not to
answer
225 86 605 35 41 510 495 642 182
114
50.6%
36 42.0%
312
51.5%
13 36.1%
22 53.7%
218
42.8%
283
57.2%
309
48.2%
92 50.3%
65 28.7%
35 40.6%
199
32.8%
15 42.5%
13 31.8%
171
33.6%
157
31.8%
216
33.6%
57 31.3%
37 16.3%
14 16.6%
79 13.0%
7 21.4%
5 12.6%
100
19.7%
47 9.4%
98 15.2%
28 15.6%
8 3.4%
1 0.8%
13 2.1%
-
-
1 1.9%
19 3.8%
2 0.4%
16 2.6%
2 1.2%
-
-
-
-
3 0.4%
-
-
-
-
-
-
3 0.5%
2 0.4%
-
-
2 0.9%
-
-
1 0.1%
-
-
-
-
-
-
3 0.6%
-
-
3 1.6%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 150Page 150 Q6n Protecting the local environment
Base
C om m u te Ou ts i de C i ty ( QD 6 )
Yes,
commut e
Do not
commut e
No job or
school
Extremely
import ant
Very important
Somewhat
import ant
Not at all
import ant
Not sure
Prefer not to
answer
332 355 307
161
48.6%
187
52.7%
143
46.7%
107
32.1%
111
31.2%
115
37.5%
48 14.5%
52 14.7%
41 13.4%
12 3.5%
5 1.3%
4 1.3%
2 0.5%
-
-
2 0.8%
2 0.6%
-
-
1 0.3%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 151Page 151 Q6o Preserving and protecting open space
Base
Overall
Years in Thousand Oaks (Q1)
Less t han 5 5 t o 9 10 t o 14 15 or more
Children Under 18 in Hsld (QD3)
None One Two
Three or
more
Extremely
import ant
Very important
Somewhat
import ant
Not at all
import ant
Not sure
Prefer not to
answer
1071 157 190 115 603 671 154 122 49
561
52.4%
85 53.7%
87 45.9%
61 52.8%
328
54.3%
355
52.9%
85 55.3%
59 48.0%
25 51.3%
340
31.7%
44 28.2%
69 36.0%
37 32.0%
190
31.5%
213
31.8%
41 26.5%
46 37.7%
17 34.0%
139
12.9%
23 14.6%
28 14.9%
17 14.5%
70 11.6%
83 12.4%
25 16.0%
15 12.6%
5 10.5%
23 2.2%
6 3.5%
4 2.3%
-
-
13 2.1%
13 2.0%
2 1.0%
2 1.7%
2 4.2%
5 0.5%
-
-
2 1.0%
1 0.7%
2 0.4%
3 0.5%
2 1.3%
-
-
-
-
3 0.3%
-
-
-
-
-
-
1 0.1%
3 0.4%
-
-
-
-
-
-
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 152Page 152 Q6o Preserving and protecting open space
Base
Quality of Life (Q2)
Excellent Good
Fair, poor,
very poor
Age (QD1)
18 t o 24 25 t o 34 35 t o 44 45 t o 54 55 t o 64 65 or older Extremely
import ant
Very important
Somewhat
import ant
Not at all
import ant
Not sure
Prefer not to
answer
430 544 95 118 139 179 158 186 288
258
59.9%
254
46.7%
48 50.4%
63 53.4%
78 56.4%
94 52.8%
84 53.1%
97 52.3%
144
50.2%
126
29.3%
189
34.8%
24 25.6%
33 28.2%
34 24.8%
50 28.0%
55 34.7%
56 30.1%
107
37.3%
41 9.5%
85 15.7%
12 12.9%
18 15.6%
21 15.0%
26 14.6%
17 10.6%
27 14.5%
29 10.2%
5 1.1%
12 2.1%
7 7.4%
1 1.0%
3 2.4%
8 4.6%
2 1.0%
6 3.0%
3 1.1%
1 0.2%
4 0.7%
1 0.7%
-
-
2 1.4%
-
-
1 0.5%
-
-
2 0.9%
-
-
-
-
3 3.0%
2 1.8%
-
-
-
-
-
-
-
-
1 0.3%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 153Page 153 Q6o Preserving and protecting open space
Base
Employment St at us (QD5)
Full t ime Part t ime
Self-
employed Retired Other
Overall Satisfact ion
(Q5)
Satisfied
Dis-
sat isfied
C on tact W i th C i ty
Staff (Q14)
Yes No
Extremely
import ant
Very important
Somewhat
import ant
Not at all
import ant
Not sure
Prefer not to
answer
476 74 93 250 117 872 116 287 736
254
53.5%
37 50.1%
53 56.5%
125
50.1%
60 51.5%
461
52.8%
59 50.8%
162
56.3%
367
49.8%
131
27.5%
27 37.0%
32 34.4%
90 36.0%
40 34.4%
280
32.1%
36 30.7%
88 30.7%
242
32.8%
71 14.9%
9 12.9%
7 7.2%
29 11.4%
15 13.0%
113
13.0%
11 9.4%
28 9.6%
107
14.5%
13 2.7%
-
-
2 1.8%
5 1.8%
1 1.0%
17 1.9%
6 5.5%
10 3.4%
13 1.7%
5 1.0%
-
-
-
-
1 0.3%
-
-
2 0.2%
3 3.0%
-
-
5 0.7%
2 0.4%
-
-
-
-
1 0.3%
-
-
-
-
1 0.7%
-
-
3 0.4%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 154Page 154 Q6o Preserving and protecting open space
Base
Satis f action W ith
Communicat ion (Q16)
Satisfied
Dis-
sat isfied
Home Ownership
Status (QD4)
Own Rent
Ty pical Commut e Minut es (QD7)
No
commut e 20 or less 21 t o 39 40 t o 59 60 or more
Extremely
import ant
Very important
Somewhat
import ant
Not at all
import ant
Not sure
Prefer not to
answer
702 188 794 246 662 37 59 58 123
375
53.4%
90 48.1%
413
52.1%
131
53.0%
356
53.7%
16 43.4%
30 51.7%
27 47.4%
61 49.6%
224
31.9%
55 29.6%
266
33.5%
65 26.3%
221
33.4%
14 37.7%
20 34.7%
19 33.5%
29 23.3%
89 12.7%
32 17.1%
95 12.0%
40 16.3%
75 11.4%
6 16.2%
6 9.5%
8 14.3%
26 21.6%
14 2.0%
8 4.4%
14 1.7%
9 3.5%
8 1.2%
1 2.7%
2 4.2%
3 4.8%
4 3.3%
-
-
1 0.3%
3 0.4%
2 0.8%
1 0.2%
-
-
-
-
-
-
3 2.3%
-
-
1 0.4%
3 0.4%
-
-
1 0.1%
-
-
-
-
-
-
-
-
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 155Page 155 Q6o Preserving and protecting open space
Base
Et hnicit y (QD8)
Lat ino /
Hispanic
Asian
American
Caucasian
/ White
African
American /
Black
Other /
Mixed
Gender (QD2)
Male Female
Signed up for Count y's
Emergency Alert
Syst em (Q12)
Yes No
Extremely
import ant
Very important
Somewhat
import ant
Not at all
import ant
Not sure
Prefer not to
answer
225 86 605 35 41 510 495 642 182
115
51.3%
43 50.4%
322
53.1%
14 40.0%
27 64.4%
238
46.6%
294
59.3%
351
54.7%
89 48.9%
65 28.7%
32 37.3%
194
32.1%
13 38.3%
9 21.7%
172
33.8%
148
29.9%
199
31.0%
65 35.5%
36 16.0%
7 8.6%
77 12.7%
5 14.2%
5 11.0%
82 16.1%
46 9.2%
73 11.3%
23 12.6%
5 2.1%
2 2.8%
10 1.6%
3 7.6%
1 2.9%
14 2.8%
4 0.7%
16 2.6%
3 1.5%
2 0.9%
1 0.9%
2 0.3%
-
-
-
-
4 0.7%
1 0.2%
2 0.4%
-
-
2 0.9%
-
-
1 0.1%
-
-
-
-
-
-
3 0.6%
-
-
3 1.6%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 156Page 156 Q6o Preserving and protecting open space
Base
C om m u te Ou ts i de C i ty ( QD 6 )
Yes,
commut e
Do not
commut e
No job or
school
Extremely
import ant
Very important
Somewhat
import ant
Not at all
import ant
Not sure
Prefer not to
answer
332 355 307
166
50.1%
196
55.2%
160
52.0%
94 28.4%
113
31.9%
108
35.1%
53 16.1%
42 11.8%
33 10.9%
12 3.7%
3 0.9%
5 1.5%
4 1.1%
1 0.2%
1 0.2%
2 0.6%
-
-
1 0.3%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 157Page 157 Q6p Providing services to seniors
Base
Overall
Years in Thousand Oaks (Q1)
Less t han 5 5 t o 9 10 t o 14 15 or more
Children Under 18 in Hsld (QD3)
None One Two
Three or
more
Extremely
import ant
Very important
Somewhat
import ant
Not at all
import ant
Not sure
Prefer not to
answer
1071 157 190 115 603 671 154 122 49
341
31.8%
61 38.9%
42 22.1%
35 30.0%
201
33.3%
226
33.6%
45 28.9%
35 28.6%
12 23.6%
428
40.0%
49 31.1%
91 48.0%
44 38.6%
244
40.4%
284
42.4%
64 41.3%
37 30.1%
16 31.6%
246
23.0%
38 24.1%
49 25.7%
23 20.1%
136
22.6%
134
20.0%
38 24.8%
43 35.0%
16 32.3%
40 3.7%
7 4.1%
7 3.7%
8 6.8%
18 3.0%
17 2.6%
7 4.4%
6 4.9%
5 9.1%
12 1.1%
3 1.9%
1 0.5%
5 4.3%
3 0.5%
7 1.0%
1 0.5%
2 1.4%
2 3.4%
4 0.4%
-
-
-
-
-
-
2 0.3%
3 0.4%
-
-
-
-
-
-
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 158Page 158 Q6p Providing services to seniors
Base
Quality of Life (Q2)
Excellent Good
Fair, poor,
very poor
Age (QD1)
18 t o 24 25 t o 34 35 t o 44 45 t o 54 55 t o 64 65 or older Extremely
import ant
Very important
Somewhat
import ant
Not at all
import ant
Not sure
Prefer not to
answer
430 544 95 118 139 179 158 186 288
149
34.6%
160
29.5%
29 31.1%
39 32.8%
52 37.7%
48 27.1%
46 29.2%
58 31.2%
96 33.4%
175
40.7%
225
41.4%
28 29.5%
50 42.5%
47 34.2%
57 32.0%
58 36.9%
89 48.0%
124
43.2%
90 20.9%
133
24.4%
24 25.1%
23 19.3%
30 21.8%
59 32.9%
40 25.0%
33 18.0%
61 21.3%
12 2.7%
21 3.8%
8 8.0%
4 3.6%
7 5.0%
11 5.9%
10 6.0%
4 2.4%
3 1.1%
5 1.1%
4 0.7%
3 3.2%
-
-
2 1.3%
4 2.1%
3 2.1%
1 0.5%
2 0.7%
-
-
1 0.2%
3 3.0%
2 1.8%
-
-
-
-
1 0.8%
-
-
1 0.3%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 159Page 159 Q6p Providing services to seniors
Base
Employment St at us (QD5)
Full t ime Part t ime
Self-
employed Retired Other
Overall Satisfact ion
(Q5)
Satisfied
Dis-
sat isfied
C on tact W i th C i ty
Staff (Q14)
Yes No
Extremely
import ant
Very important
Somewhat
import ant
Not at all
import ant
Not sure
Prefer not to
answer
476 74 93 250 117 872 116 287 736
140
29.4%
25 34.4%
30 32.4%
84 33.5%
38 32.2%
271
31.1%
44 38.4%
96 33.4%
225
30.5%
177
37.2%
35 47.2%
35 37.2%
105
41.9%
54 45.7%
361
41.4%
38 32.9%
119
41.5%
297
40.3%
122
25.7%
14 18.3%
23 25.1%
54 21.7%
23 19.4%
202
23.1%
24 20.4%
57 19.7%
179
24.3%
26 5.5%
-
-
4 4.5%
5 1.8%
2 1.9%
26 3.0%
9 7.6%
12 4.2%
27 3.6%
8 1.7%
-
-
1 0.9%
2 0.8%
1 0.8%
11 1.2%
-
-
4 1.2%
6 0.9%
2 0.4%
-
-
-
-
1 0.3%
-
-
1 0.1%
1 0.7%
-
-
3 0.4%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 160Page 160 Q6p Providing services to seniors
Base
Satis f action W ith
Communicat ion (Q16)
Satisfied
Dis-
sat isfied
Home Ownership
Status (QD4)
Own Rent
Ty pical Commut e Minut es (QD7)
No
commut e 20 or less 21 t o 39 40 t o 59 60 or more
Extremely
import ant
Very important
Somewhat
import ant
Not at all
import ant
Not sure
Prefer not to
answer
702 188 794 246 662 37 59 58 123
222
31.5%
63 33.8%
223
28.0%
100
40.6%
215
32.5%
12 33.4%
21 35.0%
17 29.8%
28 22.6%
300
42.6%
66 35.0%
323
40.6%
98 39.6%
268
40.5%
14 39.1%
27 45.9%
21 35.9%
54 44.1%
157
22.4%
43 22.8%
201
25.3%
41 16.7%
150
22.6%
9 25.4%
9 15.9%
19 33.1%
33 26.9%
22 3.1%
10 5.5%
35 4.4%
5 2.2%
21 3.2%
1 2.2%
2 3.2%
1 1.3%
5 4.3%
2 0.3%
5 2.5%
9 1.1%
2 0.9%
7 1.1%
-
-
-
-
-
-
3 2.0%
-
-
1 0.4%
4 0.5%
-
-
1 0.1%
-
-
-
-
-
-
-
-
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 161Page 161 Q6p Providing services to seniors
Base
Et hnicit y (QD8)
Lat ino /
Hispanic
Asian
American
Caucasian
/ White
African
American /
Black
Other /
Mixed
Gender (QD2)
Male Female
Signed up for Count y's
Emergency Alert
Syst em (Q12)
Yes No
Extremely
import ant
Very important
Somewhat
import ant
Not at all
import ant
Not sure
Prefer not to
answer
225 86 605 35 41 510 495 642 182
73 32.6%
25 29.0%
193
31.9%
14 40.0%
15 36.1%
127
25.0%
193
39.0%
195
30.3%
62 33.9%
88 39.1%
38 44.7%
244
40.3%
13 36.2%
17 41.1%
188
36.8%
214
43.1%
260
40.5%
77 42.2%
45 20.1%
16 19.1%
147
24.3%
6 18.4%
7 16.8%
165
32.3%
71 14.3%
151
23.5%
35 19.2%
13 5.8%
4 5.2%
14 2.4%
2 5.5%
2 6.0%
23 4.5%
10 2.0%
30 4.7%
5 2.7%
2 0.9%
2 2.0%
6 1.0%
-
-
-
-
7 1.4%
5 0.9%
5 0.7%
1 0.4%
3 1.5%
-
-
1 0.1%
-
-
-
-
-
-
3 0.6%
1 0.2%
3 1.6%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 162Page 162 Q6p Providing services to seniors
Base
C om m u te Ou ts i de C i ty ( QD 6 )
Yes,
commut e
Do not
commut e
No job or
school
Extremely
import ant
Very important
Somewhat
import ant
Not at all
import ant
Not sure
Prefer not to
answer
332 355 307
97 29.1%
110
30.9%
105
34.3%
135
40.6%
139
39.1%
129
42.1%
83 24.9%
84 23.8%
65 21.3%
13 4.0%
17 4.7%
5 1.5%
3 0.8%
5 1.5%
2 0.6%
2 0.6%
-
-
1 0.3%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 163Page 163 Q6q Providing services to youth
Base
Overall
Years in Thousand Oaks (Q1)
Less t han 5 5 t o 9 10 t o 14 15 or more
Children Under 18 in Hsld (QD3)
None One Two
Three or
more
Extremely
import ant
Very important
Somewhat
import ant
Not at all
import ant
Not sure
Prefer not to
answer
1071 157 190 115 603 671 154 122 49
348
32.5%
68 43.4%
48 25.2%
36 31.4%
194
32.1%
195
29.1%
59 38.1%
54 44.4%
21 42.7%
439
40.9%
60 38.3%
85 44.7%
51 44.3%
241
40.0%
283
42.2%
67 43.7%
45 37.2%
14 28.7%
235
21.9%
20 12.9%
50 26.3%
20 17.2%
144
23.8%
158
23.5%
26 16.6%
22 17.8%
10 20.7%
35 3.3%
3 2.2%
5 2.8%
6 5.1%
20 3.4%
22 3.3%
2 1.0%
1 0.6%
3 6.3%
9 0.8%
4 2.4%
1 0.4%
1 1.2%
3 0.5%
6 1.0%
1 0.6%
-
-
1 1.6%
6 0.6%
1 0.8%
1 0.6%
1 0.8%
1 0.2%
6 0.9%
-
-
-
-
-
-
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 164Page 164 Q6q Providing services to youth
Base
Quality of Life (Q2)
Excellent Good
Fair, poor,
very poor
Age (QD1)
18 t o 24 25 t o 34 35 t o 44 45 t o 54 55 t o 64 65 or older Extremely
import ant
Very important
Somewhat
import ant
Not at all
import ant
Not sure
Prefer not to
answer
430 544 95 118 139 179 158 186 288
154
35.8%
158
29.1%
33 35.3%
45 37.9%
63 45.7%
70 38.9%
50 31.3%
50 27.2%
69 23.9%
177
41.2%
235
43.2%
26 27.9%
50 42.3%
42 30.4%
60 33.5%
73 45.8%
76 40.8%
135
47.0%
89 20.8%
125
23.0%
20 21.4%
20 16.9%
29 20.6%
39 21.6%
31 19.4%
49 26.3%
68 23.6%
6 1.4%
17 3.1%
12 12.6%
1 1.1%
2 1.7%
8 4.6%
4 2.8%
10 5.2%
9 3.2%
1 0.3%
7 1.3%
1 0.7%
-
-
1 0.7%
2 0.9%
-
-
1 0.6%
5 1.9%
2 0.5%
2 0.4%
2 2.2%
2 1.8%
1 0.9%
1 0.5%
1 0.7%
-
-
1 0.4%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 165Page 165 Q6q Providing services to youth
Base
Employment St at us (QD5)
Full t ime Part t ime
Self-
employed Retired Other
Overall Satisfact ion
(Q5)
Satisfied
Dis-
sat isfied
C on tact W i th C i ty
Staff (Q14)
Yes No
Extremely
import ant
Very important
Somewhat
import ant
Not at all
import ant
Not sure
Prefer not to
answer
476 74 93 250 117 872 116 287 736
166
35.0%
31 42.5%
31 33.4%
57 22.6%
44 37.2%
286
32.7%
42 36.5%
91 31.6%
235
31.9%
172
36.1%
36 48.8%
42 45.3%
117
46.6%
52 44.0%
362
41.4%
38 32.7%
112
39.1%
311
42.3%
113
23.8%
6 8.8%
15 15.8%
62 24.9%
21 17.9%
193
22.1%
25 21.4%
67 23.1%
158
21.5%
16 3.4%
-
-
3 3.6%
11 4.4%
1 0.9%
24 2.8%
8 7.3%
15 5.2%
19 2.6%
5 0.9%
-
-
1 0.7%
3 1.0%
-
-
5 0.6%
1 1.2%
2 0.5%
7 1.0%
4 0.9%
-
-
1 1.1%
1 0.4%
-
-
3 0.4%
1 0.8%
1 0.4%
5 0.7%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 166Page 166 Q6q Providing services to youth
Base
Satis f action W ith
Communicat ion (Q16)
Satisfied
Dis-
sat isfied
Home Ownership
Status (QD4)
Own Rent
Ty pical Commut e Minut es (QD7)
No
commut e 20 or less 21 t o 39 40 t o 59 60 or more
Extremely
import ant
Very important
Somewhat
import ant
Not at all
import ant
Not sure
Prefer not to
answer
702 188 794 246 662 37 59 58 123
238
33.9%
56 30.0%
230
29.0%
101
41.0%
211
31.9%
13 35.5%
17 29.5%
20 34.0%
41 33.4%
285
40.6%
79 42.3%
339
42.7%
93 37.6%
273
41.2%
16 44.5%
30 50.9%
21 35.6%
48 39.2%
157
22.3%
36 19.2%
182
22.9%
45 18.3%
147
22.2%
7 17.8%
10 16.8%
16 27.4%
30 24.7%
18 2.6%
13 6.8%
30 3.7%
5 2.2%
23 3.4%
1 2.2%
2 2.8%
-
-
2 1.3%
2 0.4%
3 1.7%
8 1.0%
1 0.4%
3 0.5%
-
-
-
-
2 3.0%
2 1.4%
2 0.3%
-
-
5 0.7%
1 0.5%
4 0.6%
-
-
-
-
-
-
-
-
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 167Page 167 Q6q Providing services to youth
Base
Et hnicit y (QD8)
Lat ino /
Hispanic
Asian
American
Caucasian
/ White
African
American /
Black
Other /
Mixed
Gender (QD2)
Male Female
Signed up for Count y's
Emergency Alert
Syst em (Q12)
Yes No
Extremely
import ant
Very important
Somewhat
import ant
Not at all
import ant
Not sure
Prefer not to
answer
225 86 605 35 41 510 495 642 182
73 32.3%
26 30.5%
210
34.7%
8 23.5%
16 38.9%
140
27.4%
185
37.4%
190
29.6%
63 34.6%
94 41.6%
39 45.4%
243
40.2%
14 41.3%
18 43.7%
207
40.5%
209
42.2%
276
43.1%
71 39.0%
47 20.7%
16 18.3%
131
21.7%
8 23.3%
7 17.4%
133
26.0%
87 17.5%
145
22.6%
38 20.6%
8 3.4%
4 5.0%
15 2.5%
3 8.5%
-
-
26 5.1%
4 0.9%
25 3.9%
5 2.5%
1 0.5%
1 0.8%
5 0.8%
-
-
-
-
3 0.7%
5 1.0%
2 0.3%
3 1.4%
3 1.4%
-
-
1 0.2%
1 3.4%
-
-
1 0.2%
5 1.0%
3 0.5%
3 1.8%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 168Page 168 Q6q Providing services to youth
Base
C om m u te Ou ts i de C i ty ( QD 6 )
Yes,
commut e
Do not
commut e
No job or
school
Extremely
import ant
Very important
Somewhat
import ant
Not at all
import ant
Not sure
Prefer not to
answer
332 355 307
112
33.7%
132
37.2%
80 25.9%
137
41.3%
132
37.1%
141
46.0%
68 20.4%
77 21.6%
71 23.0%
9 2.6%
11 3.0%
12 3.9%
4 1.3%
1 0.2%
3 0.9%
2 0.6%
3 0.9%
1 0.4%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 169Page 169 Q6r Protecting oaks and landmark trees
Base
Overall
Years in Thousand Oaks (Q1)
Less t han 5 5 t o 9 10 t o 14 15 or more
Children Under 18 in Hsld (QD3)
None One Two
Three or
more
Extremely
import ant
Very important
Somewhat
import ant
Not at all
import ant
Not sure
Prefer not to
answer
1071 157 190 115 603 671 154 122 49
346
32.3%
52 33.0%
64 33.8%
34 29.2%
196
32.4%
212
31.6%
61 39.6%
30 24.5%
17 33.8%
330
30.8%
53 33.8%
64 33.7%
33 28.6%
179
29.6%
224
33.4%
43 27.8%
36 29.4%
12 24.8%
299
27.9%
46 29.4%
46 24.1%
37 32.1%
168
27.9%
180
26.8%
38 24.6%
49 40.3%
10 20.6%
84 7.8%
6 3.8%
14 7.3%
8 7.1%
56 9.2%
47 7.0%
11 7.4%
6 5.0%
9 17.7%
8 0.8%
-
-
2 1.1%
2 2.2%
4 0.6%
4 0.6%
1 0.6%
1 0.8%
2 3.1%
4 0.4%
-
-
-
-
1 0.8%
1 0.2%
4 0.7%
-
-
-
-
-
-
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 170Page 170 Q6r Protecting oaks and landmark trees
Base
Quality of Life (Q2)
Excellent Good
Fair, poor,
very poor
Age (QD1)
18 t o 24 25 t o 34 35 t o 44 45 t o 54 55 t o 64 65 or older Extremely
import ant
Very important
Somewhat
import ant
Not at all
import ant
Not sure
Prefer not to
answer
430 544 95 118 139 179 158 186 288
157
36.5%
157
28.8%
30 31.2%
47 40.1%
59 42.2%
55 31.0%
50 31.4%
55 29.8%
79 27.5%
132
30.8%
176
32.4%
22 22.7%
46 38.5%
46 32.9%
45 25.2%
40 25.3%
52 28.0%
99 34.5%
113
26.3%
161
29.5%
25 26.6%
19 16.2%
27 19.4%
66 37.1%
47 29.7%
56 30.2%
83 29.0%
24 5.5%
47 8.6%
13 13.7%
2 1.6%
5 3.9%
11 6.2%
20 12.6%
22 12.0%
22 7.7%
3 0.7%
4 0.7%
2 1.7%
2 1.8%
1 0.9%
1 0.5%
2 1.0%
-
-
2 0.8%
1 0.2%
-
-
4 4.0%
2 1.8%
1 0.7%
-
-
-
-
-
-
1 0.5%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 171Page 171 Q6r Protecting oaks and landmark trees
Base
Employment St at us (QD5)
Full t ime Part t ime
Self-
employed Retired Other
Overall Satisfact ion
(Q5)
Satisfied
Dis-
sat isfied
C on tact W i th C i ty
Staff (Q14)
Yes No
Extremely
import ant
Very important
Somewhat
import ant
Not at all
import ant
Not sure
Prefer not to
answer
476 74 93 250 117 872 116 287 736
149
31.4%
27 36.9%
28 30.0%
71 28.2%
48 40.7%
286
32.8%
38 32.6%
89 31.0%
229
31.1%
129
27.0%
28 38.0%
30 32.1%
86 34.2%
42 36.2%
271
31.1%
28 24.2%
78 27.0%
244
33.2%
146
30.6%
14 19.5%
27 28.7%
72 28.8%
23 20.0%
253
29.0%
27 23.6%
88 30.5%
202
27.4%
44 9.2%
4 5.7%
9 9.2%
19 7.6%
3 2.3%
55 6.3%
20 17.5%
31 10.9%
52 7.0%
6 1.2%
-
-
-
-
1 0.6%
-
-
6 0.7%
2 1.4%
2 0.6%
6 0.8%
2 0.4%
-
-
-
-
1 0.6%
1 0.8%
1 0.1%
1 0.7%
-
-
4 0.5%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 172Page 172 Q6r Protecting oaks and landmark trees
Base
Satis f action W ith
Communicat ion (Q16)
Satisfied
Dis-
sat isfied
Home Ownership
Status (QD4)
Own Rent
Ty pical Commut e Minut es (QD7)
No
commut e 20 or less 21 t o 39 40 t o 59 60 or more
Extremely
import ant
Very important
Somewhat
import ant
Not at all
import ant
Not sure
Prefer not to
answer
702 188 794 246 662 37 59 58 123
230
32.7%
61 32.4%
222
27.9%
112
45.3%
212
32.0%
11 30.9%
18 30.9%
16 28.1%
41 33.7%
231
32.9%
39 21.0%
245
30.9%
75 30.6%
218
32.9%
13 34.6%
22 36.8%
17 28.9%
30 24.7%
189
26.8%
67 35.7%
245
30.8%
47 18.9%
174
26.3%
9 24.3%
12 20.8%
21 36.3%
43 35.1%
50 7.1%
17 8.9%
72 9.0%
12 4.9%
51 7.7%
3 7.0%
7 11.4%
3 5.4%
8 6.6%
3 0.4%
2 1.0%
7 0.8%
1 0.3%
5 0.8%
1 3.3%
-
-
1 1.3%
-
-
-
-
2 0.9%
4 0.4%
-
-
1 0.2%
-
-
-
-
-
-
-
-
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 173Page 173 Q6r Protecting oaks and landmark trees
Base
Et hnicit y (QD8)
Lat ino /
Hispanic
Asian
American
Caucasian
/ White
African
American /
Black
Other /
Mixed
Gender (QD2)
Male Female
Signed up for Count y's
Emergency Alert
Syst em (Q12)
Yes No
Extremely
import ant
Very important
Somewhat
import ant
Not at all
import ant
Not sure
Prefer not to
answer
225 86 605 35 41 510 495 642 182
89 39.6%
24 28.1%
187
30.8%
8 23.3%
16 37.8%
129
25.3%
202
40.8%
197
30.7%
59 32.4%
63 28.2%
28 33.0%
191
31.6%
17 49.9%
12 28.7%
144
28.3%
165
33.3%
206
32.2%
56 30.7%
58 25.9%
23 26.8%
178
29.5%
7 19.7%
12 29.6%
175
34.3%
104
20.9%
177
27.5%
52 28.6%
12 5.5%
9 10.7%
44 7.3%
2 7.1%
2 3.8%
56 11.0%
19 3.9%
57 8.9%
10 5.6%
-
-
1 1.5%
3 0.4%
-
-
-
-
5 1.0%
2 0.3%
4 0.6%
2 1.1%
2 0.9%
-
-
2 0.4%
-
-
-
-
1 0.1%
4 0.8%
1 0.1%
3 1.6%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 174Page 174 Q6r Protecting oaks and landmark trees
Base
C om m u te Ou ts i de C i ty ( QD 6 )
Yes,
commut e
Do not
commut e
No job or
school
Extremely
import ant
Very important
Somewhat
import ant
Not at all
import ant
Not sure
Prefer not to
answer
332 355 307
106
31.8%
117
32.9%
95 31.1%
94 28.3%
109
30.7%
109
35.4%
103
31.1%
94 26.5%
80 26.2%
25 7.5%
31 8.8%
20 6.4%
2 0.6%
4 1.1%
1 0.5%
2 0.6%
-
-
1 0.5%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 175Page 175 Q6s Providing housing and shelter for the homeless
Base
Overall
Years in Thousand Oaks (Q1)
Less t han 5 5 t o 9 10 t o 14 15 or more
Children Under 18 in Hsld (QD3)
None One Two
Three or
more
Extremely
import ant
Very important
Somewhat
import ant
Not at all
import ant
Not sure
Prefer not to
answer
1071 157 190 115 603 671 154 122 49
255
23.8%
37 23.5%
37 19.4%
28 24.2%
153
25.3%
175
26.0%
43 27.8%
20 16.1%
8 15.8%
283
26.4%
39 24.8%
54 28.6%
36 31.1%
153
25.4%
186
27.8%
43 27.7%
34 27.9%
6 11.6%
296
27.7%
52 33.2%
57 30.0%
28 24.0%
159
26.4%
180
26.9%
41 26.4%
40 33.1%
16 32.2%
182
17.0%
25 15.7%
33 17.1%
19 16.4%
105
17.4%
91 13.5%
24 15.7%
25 20.8%
17 35.0%
32 3.0%
3 2.0%
5 2.7%
5 4.4%
18 3.1%
19 2.9%
2 1.0%
3 2.1%
3 5.5%
23 2.1%
1 0.7%
4 2.2%
-
-
15 2.5%
19 2.9%
2 1.3%
-
-
-
-
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 176Page 176 Q6s Providing housing and shelter for the homeless
Base
Quality of Life (Q2)
Excellent Good
Fair, poor,
very poor
Age (QD1)
18 t o 24 25 t o 34 35 t o 44 45 t o 54 55 t o 64 65 or older Extremely
import ant
Very important
Somewhat
import ant
Not at all
import ant
Not sure
Prefer not to
answer
430 544 95 118 139 179 158 186 288
108
25.2%
115
21.2%
30 31.4%
55 46.1%
42 30.2%
46 25.9%
22 13.9%
37 20.1%
52 18.2%
117
27.3%
147
27.0%
19 19.8%
34 29.1%
38 27.6%
37 20.9%
49 30.7%
41 22.1%
83 28.9%
120
27.8%
164
30.1%
13 13.6%
18 15.2%
33 23.8%
59 32.9%
46 29.0%
56 30.2%
83 28.9%
68 15.8%
85 15.7%
28 29.9%
6 5.1%
20 14.5%
33 18.3%
32 19.9%
44 23.7%
46 16.1%
14 3.2%
17 3.2%
1 0.7%
3 2.8%
3 2.4%
4 2.0%
7 4.4%
3 1.4%
12 4.2%
3 0.7%
15 2.8%
4 4.6%
2 1.8%
2 1.5%
-
-
3 2.1%
5 2.5%
11 3.7%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 177Page 177 Q6s Providing housing and shelter for the homeless
Base
Employment St at us (QD5)
Full t ime Part t ime
Self-
employed Retired Other
Overall Satisfact ion
(Q5)
Satisfied
Dis-
sat isfied
C on tact W i th C i ty
Staff (Q14)
Yes No
Extremely
import ant
Very important
Somewhat
import ant
Not at all
import ant
Not sure
Prefer not to
answer
476 74 93 250 117 872 116 287 736
109
23.0%
26 35.9%
20 21.7%
44 17.4%
40 34.5%
204
23.4%
28 23.8%
64 22.2%
176
23.9%
111
23.4%
25 34.4%
24 25.5%
78 31.3%
34 29.1%
241
27.7%
20 17.6%
67 23.4%
205
27.8%
136
28.5%
17 22.5%
24 25.8%
76 30.5%
30 25.6%
253
29.0%
25 21.8%
74 25.7%
211
28.7%
99 20.8%
1 1.2%
19 20.3%
36 14.4%
11 9.2%
130
14.9%
38 32.7%
64 22.4%
114
15.4%
12 2.5%
4 4.8%
4 3.9%
8 3.2%
2 1.5%
28 3.2%
2 2.1%
13 4.6%
16 2.2%
9 1.8%
1 1.2%
3 2.8%
8 3.2%
-
-
16 1.8%
2 2.1%
5 1.7%
15 2.1%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 178Page 178 Q6s Providing housing and shelter for the homeless
Base
Satis f action W ith
Communicat ion (Q16)
Satisfied
Dis-
sat isfied
Home Ownership
Status (QD4)
Own Rent
Ty pical Commut e Minut es (QD7)
No
commut e 20 or less 21 t o 39 40 t o 59 60 or more
Extremely
import ant
Very important
Somewhat
import ant
Not at all
import ant
Not sure
Prefer not to
answer
702 188 794 246 662 37 59 58 123
172
24.5%
42 22.2%
162
20.4%
82 33.1%
160
24.1%
7 18.4%
16 26.7%
15 25.5%
22 18.0%
192
27.3%
51 26.9%
212
26.7%
63 25.4%
194
29.3%
11 28.5%
16 27.2%
9 16.0%
33 26.8%
200
28.5%
45 23.8%
228
28.7%
64 26.1%
186
28.0%
8 22.9%
9 14.8%
20 35.1%
40 32.3%
109
15.6%
41 22.0%
145
18.3%
31 12.8%
91 13.8%
9 24.5%
14 24.2%
11 19.9%
25 20.3%
20 2.8%
5 2.5%
26 3.3%
4 1.8%
19 2.9%
2 5.8%
3 5.8%
-
-
2 1.4%
9 1.3%
5 2.6%
21 2.6%
2 0.8%
13 1.9%
-
-
1 1.3%
2 3.6%
1 1.2%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 179Page 179 Q6s Providing housing and shelter for the homeless
Base
Et hnicit y (QD8)
Lat ino /
Hispanic
Asian
American
Caucasian
/ White
African
American /
Black
Other /
Mixed
Gender (QD2)
Male Female
Signed up for Count y's
Emergency Alert
Syst em (Q12)
Yes No
Extremely
import ant
Very important
Somewhat
import ant
Not at all
import ant
Not sure
Prefer not to
answer
225 86 605 35 41 510 495 642 182
47 20.7%
21 24.5%
162
26.7%
10 28.4%
9 20.7%
90 17.7%
150
30.2%
140
21.9%
45 24.7%
72 32.1%
27 31.5%
152
25.1%
7 19.6%
14 32.8%
124
24.4%
144
29.1%
161
25.1%
59 32.3%
55 24.3%
25 29.1%
172
28.4%
11 30.8%
10 23.1%
151
29.7%
136
27.4%
199
31.1%
38 20.6%
34 15.2%
10 12.2%
96 15.9%
7 18.8%
8 19.0%
123
24.1%
38 7.6%
110
17.1%
33 18.0%
7 3.2%
2 2.8%
17 2.7%
-
-
2 4.4%
16 3.2%
13 2.6%
17 2.7%
4 2.0%
10 4.6%
-
-
7 1.2%
1 2.4%
-
-
5 1.0%
15 3.0%
14 2.2%
4 2.4%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 180Page 180 Q6s Providing housing and shelter for the homeless
Base
C om m u te Ou ts i de C i ty ( QD 6 )
Yes,
commut e
Do not
commut e
No job or
school
Extremely
import ant
Very important
Somewhat
import ant
Not at all
import ant
Not sure
Prefer not to
answer
332 355 307
75 22.6%
97 27.5%
62 20.3%
78 23.4%
102
28.8%
92 29.8%
94 28.4%
92 25.9%
94 30.5%
69 20.9%
49 13.9%
42 13.7%
8 2.4%
9 2.6%
10 3.2%
8 2.3%
5 1.3%
8 2.6%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 181Page 181 Q6t Facilitating the development of affordable housing
Base
Overall
Years in Thousand Oaks (Q1)
Less t han 5 5 t o 9 10 t o 14 15 or more
Children Under 18 in Hsld (QD3)
None One Two
Three or
more
Extremely
import ant
Very important
Somewhat
import ant
Not at all
import ant
Not sure
Prefer not to
answer
1071 157 190 115 603 671 154 122 49
355
33.1%
61 38.8%
51 26.8%
28 24.2%
213
35.3%
236
35.2%
62 40.4%
27 22.5%
13 25.8%
219
20.4%
33 21.2%
46 23.9%
25 21.9%
115
19.1%
150
22.4%
37 23.7%
18 14.8%
4 7.7%
249
23.3%
32 20.2%
38 20.0%
32 27.8%
147
24.4%
161
24.1%
26 16.8%
35 28.7%
11 21.6%
210
19.6%
24 15.4%
50 26.2%
24 20.6%
111
18.4%
101
15.1%
27 17.5%
34 27.9%
20 39.9%
30 2.8%
6 3.8%
6 3.0%
5 4.2%
13 2.2%
15 2.2%
3 1.6%
7 5.4%
2 3.2%
8 0.8%
1 0.7%
-
-
2 1.4%
4 0.6%
7 1.0%
-
-
1 0.6%
1 1.9%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 182Page 182 Q6t Facilitating the development of affordable housing
Base
Quality of Life (Q2)
Excellent Good
Fair, poor,
very poor
Age (QD1)
18 t o 24 25 t o 34 35 t o 44 45 t o 54 55 t o 64 65 or older Extremely
import ant
Very important
Somewhat
import ant
Not at all
import ant
Not sure
Prefer not to
answer
430 544 95 118 139 179 158 186 288
138
32.1%
175
32.1%
40 42.3%
78 66.0%
65 46.7%
63 35.1%
33 20.9%
54 29.1%
61 21.2%
95 22.1%
113
20.8%
11 11.4%
27 22.7%
30 21.5%
22 12.4%
31 19.5%
31 16.9%
78 27.1%
108
25.1%
125
23.0%
16 17.1%
5 4.1%
29 21.1%
47 26.3%
44 27.7%
44 23.8%
78 27.2%
76 17.5%
112
20.7%
22 23.1%
4 3.0%
14 10.0%
40 22.6%
45 28.4%
51 27.2%
57 19.7%
11 2.5%
16 3.0%
3 3.0%
3 2.4%
1 0.7%
6 3.2%
5 3.0%
5 2.6%
11 3.8%
3 0.8%
2 0.4%
3 3.1%
2 1.8%
-
-
1 0.4%
1 0.6%
1 0.5%
3 1.0%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 183Page 183 Q6t Facilitating the development of affordable housing
Base
Employment St at us (QD5)
Full t ime Part t ime
Self-
employed Retired Other
Overall Satisfact ion
(Q5)
Satisfied
Dis-
sat isfied
C on tact W i th C i ty
Staff (Q14)
Yes No
Extremely
import ant
Very important
Somewhat
import ant
Not at all
import ant
Not sure
Prefer not to
answer
476 74 93 250 117 872 116 287 736
158
33.1%
33 44.8%
29 31.4%
56 22.3%
63 53.6%
285
32.7%
33 28.7%
71 24.8%
263
35.7%
85 17.9%
23 31.3%
13 13.4%
69 27.7%
22 18.8%
185
21.2%
19 16.4%
51 17.8%
160
21.7%
108
22.8%
13 18.0%
19 20.5%
73 29.3%
21 18.2%
214
24.5%
20 17.1%
75 26.1%
161
21.8%
109
22.8%
4 4.8%
28 29.7%
41 16.5%
9 7.3%
161
18.4%
41 35.5%
81 28.0%
127
17.2%
11 2.3%
1 1.1%
4 4.1%
9 3.6%
2 2.1%
24 2.7%
3 2.3%
8 2.9%
19 2.6%
5 1.0%
-
-
1 0.8%
2 0.7%
-
-
5 0.6%
-
-
1 0.3%
7 1.0%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 184Page 184 Q6t Facilitating the development of affordable housing
Base
Satis f action W ith
Communicat ion (Q16)
Satisfied
Dis-
sat isfied
Home Ownership
Status (QD4)
Own Rent
Ty pical Commut e Minut es (QD7)
No
commut e 20 or less 21 t o 39 40 t o 59 60 or more
Extremely
import ant
Very important
Somewhat
import ant
Not at all
import ant
Not sure
Prefer not to
answer
702 188 794 246 662 37 59 58 123
235
33.4%
58 30.9%
198
25.0%
142
57.7%
220
33.3%
11 30.5%
20 33.7%
21 35.9%
42 34.2%
158
22.5%
31 16.6%
172
21.6%
42 17.0%
146
22.0%
6 17.1%
9 15.7%
13 21.7%
27 21.8%
165
23.5%
46 24.3%
207
26.1%
37 14.9%
172
26.0%
9 24.7%
14 23.7%
11 19.9%
22 17.8%
122
17.4%
47 25.3%
184
23.1%
22 8.8%
105
15.8%
8 21.9%
14 24.2%
10 18.0%
29 23.9%
17 2.4%
4 2.3%
25 3.2%
3 1.3%
17 2.5%
2 5.8%
2 2.7%
2 3.0%
2 1.5%
5 0.7%
1 0.6%
7 0.9%
1 0.3%
3 0.4%
-
-
-
-
1 1.5%
1 0.8%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 185Page 185 Q6t Facilitating the development of affordable housing
Base
Et hnicit y (QD8)
Lat ino /
Hispanic
Asian
American
Caucasian
/ White
African
American /
Black
Other /
Mixed
Gender (QD2)
Male Female
Signed up for Count y's
Emergency Alert
Syst em (Q12)
Yes No
Extremely
import ant
Very important
Somewhat
import ant
Not at all
import ant
Not sure
Prefer not to
answer
225 86 605 35 41 510 495 642 182
87 38.9%
32 37.7%
200
33.0%
14 39.3%
15 35.7%
145
28.4%
192
38.8%
197
30.7%
58 32.0%
47 20.9%
25 29.5%
115
18.9%
8 22.5%
9 22.1%
98 19.3%
107
21.7%
122
19.0%
55 29.9%
49 21.9%
14 16.1%
158
26.1%
4 12.4%
10 24.8%
115
22.6%
124
25.2%
168
26.3%
35 19.4%
35 15.6%
12 13.9%
113
18.6%
6 16.7%
7 17.4%
138
27.0%
49 9.9%
135
21.1%
30 16.6%
3 1.4%
1 1.7%
18 3.0%
2 6.8%
-
-
12 2.3%
15 3.1%
15 2.3%
2 1.0%
3 1.4%
1 1.1%
3 0.4%
1 2.4%
-
-
2 0.3%
7 1.3%
4 0.7%
2 1.1%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 186Page 186 Q6t Facilitating the development of affordable housing
Base
C om m u te Ou ts i de C i ty ( QD 6 )
Yes,
commut e
Do not
commut e
No job or
school
Extremely
import ant
Very important
Somewhat
import ant
Not at all
import ant
Not sure
Prefer not to
answer
332 355 307
113
34.0%
139
39.2%
81 26.5%
63 19.0%
67 19.0%
78 25.5%
61 18.4%
83 23.3%
89 29.1%
80 24.0%
58 16.3%
47 15.3%
11 3.2%
7 1.9%
10 3.1%
5 1.4%
1 0.2%
2 0.5%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 187Page 187 Q6u Providing access and information about city events, services, and policies
Base
Overall
Years in Thousand Oaks (Q1)
Less t han 5 5 t o 9 10 t o 14 15 or more
Children Under 18 in Hsld (QD3)
None One Two
Three or
more
Extremely
import ant
Very important
Somewhat
import ant
Not at all
import ant
Not sure
Prefer not to
answer
1071 157 190 115 603 671 154 122 49
236
22.0%
46 29.2%
32 16.7%
19 16.3%
139
23.1%
152
22.7%
36 23.4%
17 14.0%
11 22.4%
420
39.2%
65 41.0%
74 39.0%
52 45.6%
227
37.6%
261
38.9%
59 38.2%
56 46.2%
19 39.3%
369
34.5%
42 26.4%
76 40.1%
37 31.9%
214
35.5%
235
35.0%
54 35.0%
45 36.8%
14 29.4%
34 3.2%
5 3.3%
5 2.8%
4 3.5%
19 3.1%
12 1.8%
5 3.5%
3 2.3%
4 8.9%
8 0.8%
-
-
1 0.4%
3 2.7%
4 0.7%
7 1.1%
-
-
1 0.7%
-
-
4 0.4%
-
-
2 1.0%
-
-
-
-
4 0.6%
-
-
-
-
-
-
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 188Page 188 Q6u Providing access and information about city events, services, and policies
Base
Quality of Life (Q2)
Excellent Good
Fair, poor,
very poor
Age (QD1)
18 t o 24 25 t o 34 35 t o 44 45 t o 54 55 t o 64 65 or older Extremely
import ant
Very important
Somewhat
import ant
Not at all
import ant
Not sure
Prefer not to
answer
430 544 95 118 139 179 158 186 288
96 22.3%
110
20.2%
29 30.1%
35 29.3%
45 32.2%
40 22.2%
26 16.3%
39 21.1%
51 17.7%
186
43.3%
204
37.5%
30 31.4%
45 37.6%
45 32.5%
64 36.0%
76 47.8%
70 37.7%
118
41.2%
140
32.4%
204
37.5%
26 27.2%
34 28.6%
46 33.1%
64 35.7%
47 29.9%
69 37.0%
109
37.8%
7 1.6%
19 3.4%
9 9.0%
2 1.8%
1 0.9%
8 4.7%
7 4.4%
7 3.8%
8 2.9%
1 0.3%
6 1.0%
-
-
1 0.8%
-
-
2 1.4%
2 1.6%
1 0.5%
1 0.5%
-
-
2 0.3%
2 2.2%
2 1.8%
2 1.3%
-
-
-
-
-
-
-
-
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 189Page 189 Q6u Providing access and information about city events, services, and policies
Base
Employment St at us (QD5)
Full t ime Part t ime
Self-
employed Retired Other
Overall Satisfact ion
(Q5)
Satisfied
Dis-
sat isfied
C on tact W i th C i ty
Staff (Q14)
Yes No
Extremely
import ant
Very important
Somewhat
import ant
Not at all
import ant
Not sure
Prefer not to
answer
476 74 93 250 117 872 116 287 736
109
22.9%
22 30.4%
20 21.5%
44 17.5%
26 22.3%
182
20.8%
36 31.1%
67 23.2%
151
20.6%
179
37.6%
28 37.3%
32 34.2%
104
41.6%
52 44.5%
354
40.6%
33 28.8%
107
37.4%
303
41.2%
158
33.3%
24 32.3%
39 41.8%
95 38.0%
37 31.6%
310
35.5%
38 32.5%
102
35.5%
251
34.1%
20 4.3%
-
-
1 0.8%
6 2.6%
1 0.8%
21 2.4%
9 7.6%
10 3.6%
20 2.8%
5 1.0%
-
-
2 1.7%
1 0.3%
1 0.8%
6 0.6%
-
-
1 0.3%
6 0.9%
4 0.8%
-
-
-
-
-
-
-
-
-
-
-
-
-
-
4 0.5%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 190Page 190 Q6u Providing access and information about city events, services, and policies
Base
Satis f action W ith
Communicat ion (Q16)
Satisfied
Dis-
sat isfied
Home Ownership
Status (QD4)
Own Rent
Ty pical Commut e Minut es (QD7)
No
commut e 20 or less 21 t o 39 40 t o 59 60 or more
Extremely
import ant
Very important
Somewhat
import ant
Not at all
import ant
Not sure
Prefer not to
answer
702 188 794 246 662 37 59 58 123
150
21.3%
53 28.4%
147
18.5%
81 32.9%
143
21.7%
5 14.3%
15 25.6%
19 33.0%
24 19.6%
298
42.4%
56 29.8%
321
40.4%
84 34.1%
262
39.6%
14 37.3%
21 35.5%
18 31.9%
46 37.5%
234
33.3%
68 36.3%
287
36.2%
75 30.4%
231
35.0%
18 48.3%
20 33.8%
20 33.7%
46 37.4%
19 2.7%
7 3.6%
30 3.8%
3 1.2%
20 3.0%
-
-
1 2.1%
1 1.4%
4 3.4%
2 0.3%
2 0.9%
6 0.8%
2 0.7%
6 0.9%
-
-
2 2.9%
-
-
1 0.6%
-
-
2 1.0%
2 0.3%
2 0.7%
-
-
-
-
-
-
-
-
2 1.5%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 191Page 191 Q6u Providing access and information about city events, services, and policies
Base
Et hnicit y (QD8)
Lat ino /
Hispanic
Asian
American
Caucasian
/ White
African
American /
Black
Other /
Mixed
Gender (QD2)
Male Female
Signed up for Count y's
Emergency Alert
Syst em (Q12)
Yes No
Extremely
import ant
Very important
Somewhat
import ant
Not at all
import ant
Not sure
Prefer not to
answer
225 86 605 35 41 510 495 642 182
61 26.9%
18 21.4%
123
20.3%
6 18.1%
14 34.8%
97 19.0%
118
23.8%
127
19.8%
47 25.8%
79 35.3%
40 47.1%
238
39.4%
15 43.7%
16 38.9%
181
35.6%
221
44.7%
264
41.1%
69 37.6%
69 30.5%
24 28.2%
226
37.4%
12 33.6%
11 26.3%
204
40.1%
144
29.1%
225
35.1%
58 31.8%
9 4.0%
2 2.4%
15 2.5%
2 4.6%
-
-
20 3.8%
7 1.5%
22 3.4%
3 1.8%
3 1.5%
1 0.9%
3 0.5%
-
-
-
-
5 1.1%
3 0.5%
3 0.5%
2 0.9%
4 1.7%
-
-
-
-
-
-
-
-
2 0.4%
2 0.4%
-
-
4 2.2%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 192Page 192 Q6u Providing access and information about city events, services, and policies
Base
C om m u te Ou ts i de C i ty ( QD 6 )
Yes,
commut e
Do not
commut e
No job or
school
Extremely
import ant
Very important
Somewhat
import ant
Not at all
import ant
Not sure
Prefer not to
answer
332 355 307
74 22.4%
81 22.9%
62 20.2%
127
38.3%
135
38.0%
127
41.5%
117
35.2%
121
34.1%
110
36.0%
7 2.2%
13 3.7%
6 2.1%
2 0.7%
5 1.4%
1 0.2%
4 1.2%
-
-
-
-
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 193Page 193 Q7a Provide police services
Base
Overall
Years in Thousand Oaks (Q1)
Less t han 5 5 t o 9 10 t o 14 15 or more
Children Under 18 in Hsld (QD3)
None One Two
Three or
more
Very sat isfied
Somewhat
sat isfied
Somewhat
dissatisfied
Very dissatisfied
Not sure
Prefer not to
answer
1071 157 190 115 603 671 154 122 49
480
44.8%
64 40.6%
87 45.9%
53 46.0%
274
45.4%
305
45.5%
66 42.9%
61 49.9%
19 38.2%
388
36.2%
61 38.6%
65 34.3%
38 33.0%
223
36.9%
245
36.5%
48 31.4%
45 37.0%
20 40.5%
72 6.7%
3 2.1%
17 9.0%
10 8.5%
42 6.9%
43 6.5%
9 6.1%
8 6.6%
2 4.6%
28 2.6%
4 2.5%
4 2.1%
6 5.5%
13 2.2%
19 2.8%
2 1.3%
2 1.4%
2 4.2%
83 7.8%
21 13.5%
14 7.6%
7 6.4%
40 6.7%
44 6.6%
26 16.9%
6 5.1%
4 8.2%
20 1.9%
4 2.6%
2 1.0%
1 0.7%
11 1.9%
14 2.1%
2 1.5%
-
-
2 4.2%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 194Page 194 Q7a Provide police services
Base
Quality of Life (Q2)
Excellent Good
Fair, poor,
very poor
Age (QD1)
18 t o 24 25 t o 34 35 t o 44 45 t o 54 55 t o 64 65 or older Very sat isfied
Somewhat
sat isfied
Somewhat
dissatisfied
Very dissatisfied
Not sure
Prefer not to
answer
430 544 95 118 139 179 158 186 288
260
60.4%
194
35.7%
25 26.7%
44 36.9%
60 43.3%
82 45.9%
75 47.1%
71 38.4%
146
50.9%
125
29.1%
234
42.9%
29 30.9%
35 29.6%
39 28.4%
57 31.7%
62 39.4%
84 45.0%
109
38.0%
15 3.4%
44 8.1%
13 14.1%
11 9.2%
15 11.1%
12 6.7%
5 3.2%
17 8.9%
12 4.2%
3 0.7%
13 2.3%
12 13.0%
8 6.8%
5 3.5%
1 0.6%
6 3.7%
5 2.6%
3 1.1%
25 5.7%
47 8.7%
10 10.1%
16 13.6%
11 7.9%
22 12.3%
11 6.7%
10 5.1%
14 5.0%
3 0.6%
12 2.3%
5 5.3%
5 3.9%
8 5.8%
5 2.9%
-
-
-
-
2 0.8%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 195Page 195 Q7a Provide police services
Base
Employment St at us (QD5)
Full t ime Part t ime
Self-
employed Retired Other
Overall Satisfact ion
(Q5)
Satisfied
Dis-
sat isfied
C on tact W i th C i ty
Staff (Q14)
Yes No
Very sat isfied
Somewhat
sat isfied
Somewhat
dissatisfied
Very dissatisfied
Not sure
Prefer not to
answer
476 74 93 250 117 872 116 287 736
212
44.5%
30 40.7%
34 36.6%
130
51.9%
50 42.6%
414
47.5%
43 37.0%
137
47.5%
328
44.6%
173
36.3%
29 39.5%
38 40.6%
93 37.1%
33 27.8%
322
36.9%
37 32.1%
89 30.9%
283
38.5%
33 7.0%
1 1.5%
5 5.1%
13 5.1%
14 11.7%
52 6.0%
15 12.7%
32 11.0%
35 4.8%
13 2.8%
3 4.1%
3 3.2%
2 1.0%
3 2.7%
13 1.5%
14 11.7%
10 3.4%
11 1.5%
35 7.4%
5 7.4%
10 11.1%
12 4.7%
18 15.1%
58 6.6%
5 3.9%
16 5.7%
63 8.5%
10 2.0%
5 6.8%
3 3.4%
1 0.3%
-
-
13 1.5%
3 2.6%
4 1.4%
16 2.2%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 196Page 196 Q7a Provide police services
Base
Satis f action W ith
Communicat ion (Q16)
Satisfied
Dis-
sat isfied
Home Ownership
Status (QD4)
Own Rent
Ty pical Commut e Minut es (QD7)
No
commut e 20 or less 21 t o 39 40 t o 59 60 or more
Very sat isfied
Somewhat
sat isfied
Somewhat
dissatisfied
Very dissatisfied
Not sure
Prefer not to
answer
702 188 794 246 662 37 59 58 123
358
51.0%
53 28.0%
361
45.5%
109
44.4%
307
46.3%
17 46.9%
25 43.1%
25 42.9%
59 48.2%
252
35.8%
77 41.2%
295
37.2%
79 32.1%
235
35.5%
18 47.5%
22 37.7%
21 36.4%
37 30.1%
36 5.1%
29 15.7%
55 7.0%
16 6.4%
40 6.1%
1 2.7%
6 9.9%
6 10.1%
9 7.3%
12 1.6%
14 7.3%
14 1.8%
13 5.2%
19 2.9%
-
-
1 1.9%
-
-
1 1.2%
35 5.0%
10 5.3%
53 6.7%
25 10.2%
52 7.9%
1 2.9%
4 7.4%
6 10.7%
11 9.2%
10 1.4%
5 2.5%
15 1.9%
4 1.6%
9 1.3%
-
-
-
-
-
-
5 4.1%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 197Page 197 Q7a Provide police services
Base
Et hnicit y (QD8)
Lat ino /
Hispanic
Asian
American
Caucasian
/ White
African
American /
Black
Other /
Mixed
Gender (QD2)
Male Female
Signed up for Count y's
Emergency Alert
Syst em (Q12)
Yes No
Very sat isfied
Somewhat
sat isfied
Somewhat
dissatisfied
Very dissatisfied
Not sure
Prefer not to
answer
225 86 605 35 41 510 495 642 182
100
44.5%
37 43.7%
276
45.7%
12 33.5%
23 55.7%
229
44.9%
227
45.8%
331
51.6%
71 39.2%
82 36.5%
36 42.5%
211
34.9%
15 43.9%
10 24.1%
193
38.0%
176
35.5%
217
33.8%
75 41.4%
23 10.2%
3 3.6%
36 5.9%
2 4.7%
1 2.8%
36 7.2%
27 5.5%
38 5.9%
10 5.6%
5 2.2%
1 1.1%
19 3.2%
1 2.6%
-
-
12 2.3%
10 2.1%
14 2.2%
9 5.0%
10 4.4%
7 8.2%
51 8.5%
5 15.3%
6 15.2%
34 6.6%
43 8.7%
34 5.2%
10 5.6%
5 2.3%
1 0.9%
11 1.9%
-
-
1 2.2%
6 1.1%
12 2.3%
8 1.3%
6 3.3%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 198Page 198 Q7a Provide police services
Base
C om m u te Ou ts i de C i ty ( QD 6 )
Yes,
commut e
Do not
commut e
No job or
school
Very sat isfied
Somewhat
sat isfied
Somewhat
dissatisfied
Very dissatisfied
Not sure
Prefer not to
answer
332 355 307
143
43.2%
149
42.0%
157
51.3%
124
37.5%
124
34.9%
111
36.2%
24 7.4%
24 6.7%
16 5.3%
4 1.3%
15 4.1%
5 1.5%
27 8.1%
35 9.9%
17 5.5%
8 2.5%
8 2.3%
1 0.2%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 199Page 199 Q7b Provide fire protection and emergency medical services
Base
Overall
Years in Thousand Oaks (Q1)
Less t han 5 5 t o 9 10 t o 14 15 or more
Children Under 18 in Hsld (QD3)
None One Two
Three or
more
Very sat isfied
Somewhat
sat isfied
Somewhat
dissatisfied
Very dissatisfied
Not sure
Prefer not to
answer
1071 157 190 115 603 671 154 122 49
568
53.0%
83 52.7%
99 51.8%
62 53.9%
323
53.5%
362
53.9%
77 49.9%
71 58.1%
28 56.4%
360
33.6%
48 30.2%
67 35.4%
38 33.0%
205
34.0%
228
34.0%
47 30.7%
41 33.5%
15 29.7%
40 3.7%
2 1.3%
7 3.4%
3 2.3%
29 4.8%
27 4.0%
2 1.6%
1 0.8%
2 5.0%
10 1.0%
1 0.6%
4 2.0%
1 1.3%
4 0.7%
6 0.9%
2 1.1%
-
-
1 1.8%
84 7.8%
21 13.5%
13 6.7%
11 9.5%
39 6.5%
43 6.4%
25 16.3%
9 7.6%
2 4.5%
9 0.8%
3 1.7%
1 0.7%
-
-
3 0.5%
5 0.8%
1 0.5%
-
-
1 2.6%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 200Page 200 Q7b Provide fire protection and emergency medical services
Base
Quality of Life (Q2)
Excellent Good
Fair, poor,
very poor
Age (QD1)
18 t o 24 25 t o 34 35 t o 44 45 t o 54 55 t o 64 65 or older Very sat isfied
Somewhat
sat isfied
Somewhat
dissatisfied
Very dissatisfied
Not sure
Prefer not to
answer
430 544 95 118 139 179 158 186 288
279
64.9%
260
47.9%
28 29.3%
66 56.1%
67 48.6%
93 52.0%
86 54.2%
90 48.7%
162
56.3%
114
26.4%
203
37.4%
42 44.1%
36 30.4%
47 34.2%
60 33.4%
50 31.6%
73 39.4%
93 32.2%
7 1.7%
24 4.4%
9 9.1%
3 2.3%
8 6.1%
3 1.5%
4 2.4%
10 5.4%
12 4.3%
3 0.6%
4 0.7%
4 4.1%
1 1.3%
1 0.7%
1 0.5%
3 2.0%
3 1.8%
1 0.2%
27 6.3%
47 8.6%
9 9.2%
10 8.2%
13 9.1%
21 11.5%
16 9.9%
7 4.0%
18 6.3%
-
-
5 0.9%
4 4.2%
2 1.8%
2 1.4%
2 1.1%
-
-
1 0.7%
2 0.6%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 201Page 201 Q7b Provide fire protection and emergency medical services
Base
Employment St at us (QD5)
Full t ime Part t ime
Self-
employed Retired Other
Overall Satisfact ion
(Q5)
Satisfied
Dis-
sat isfied
C on tact W i th C i ty
Staff (Q14)
Yes No
Very sat isfied
Somewhat
sat isfied
Somewhat
dissatisfied
Very dissatisfied
Not sure
Prefer not to
answer
476 74 93 250 117 872 116 287 736
232
48.8%
48 64.6%
48 51.5%
151
60.5%
60 51.3%
499
57.2%
39 34.0%
153
53.3%
395
53.6%
175
36.8%
19 25.4%
32 33.8%
75 29.9%
41 35.0%
288
33.0%
46 39.7%
90 31.3%
249
33.8%
20 4.1%
1 2.0%
4 4.4%
7 2.8%
3 2.3%
23 2.6%
11 9.5%
17 5.8%
19 2.6%
3 0.6%
-
-
2 2.0%
2 0.9%
1 1.3%
4 0.4%
7 5.6%
6 2.3%
2 0.3%
39 8.3%
6 7.9%
8 8.2%
15 5.8%
12 10.1%
55 6.3%
10 8.6%
20 6.8%
64 8.6%
7 1.5%
-
-
-
-
-
-
-
-
4 0.5%
3 2.6%
1 0.4%
8 1.1%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 202Page 202 Q7b Provide fire protection and emergency medical services
Base
Satis f action W ith
Communicat ion (Q16)
Satisfied
Dis-
sat isfied
Home Ownership
Status (QD4)
Own Rent
Ty pical Commut e Minut es (QD7)
No
commut e 20 or less 21 t o 39 40 t o 59 60 or more
Very sat isfied
Somewhat
sat isfied
Somewhat
dissatisfied
Very dissatisfied
Not sure
Prefer not to
answer
702 188 794 246 662 37 59 58 123
420
59.8%
78 41.7%
425
53.5%
130
52.8%
370
55.9%
20 54.5%
30 51.0%
31 54.4%
61 49.9%
227
32.3%
78 41.5%
270
34.1%
75 30.4%
212
32.0%
14 37.3%
23 38.4%
17 28.9%
44 36.1%
19 2.7%
13 6.7%
29 3.6%
11 4.3%
20 3.1%
1 2.9%
2 3.6%
2 4.0%
5 4.3%
4 0.5%
5 2.9%
8 1.0%
2 1.0%
7 1.0%
-
-
1 1.5%
-
-
-
-
32 4.5%
12 6.2%
56 7.1%
25 10.1%
53 7.9%
2 5.3%
3 5.5%
6 10.6%
10 8.2%
1 0.2%
2 1.0%
6 0.7%
3 1.3%
1 0.1%
-
-
-
-
1 2.2%
2 1.5%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 203Page 203 Q7b Provide fire protection and emergency medical services
Base
Et hnicit y (QD8)
Lat ino /
Hispanic
Asian
American
Caucasian
/ White
African
American /
Black
Other /
Mixed
Gender (QD2)
Male Female
Signed up for Count y's
Emergency Alert
Syst em (Q12)
Yes No
Very sat isfied
Somewhat
sat isfied
Somewhat
dissatisfied
Very dissatisfied
Not sure
Prefer not to
answer
225 86 605 35 41 510 495 642 182
120
53.4%
47 55.0%
330
54.5%
12 33.6%
22 54.2%
273
53.5%
269
54.4%
370
57.6%
97 53.4%
68 30.2%
29 33.8%
208
34.4%
14 41.4%
11 26.8%
165
32.4%
165
33.4%
197
30.8%
60 32.7%
11 4.7%
3 3.0%
17 2.9%
1 3.8%
3 7.9%
24 4.7%
10 2.0%
23 3.6%
10 5.5%
3 1.2%
-
-
5 0.8%
1 2.6%
1 1.8%
6 1.2%
4 0.9%
6 1.0%
2 0.8%
18 8.1%
7 8.2%
43 7.1%
6 18.6%
4 9.2%
40 7.9%
40 8.1%
43 6.7%
10 5.4%
5 2.3%
-
-
2 0.3%
-
-
-
-
1 0.3%
6 1.2%
3 0.4%
4 2.2%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 204Page 204 Q7b Provide fire protection and emergency medical services
Base
C om m u te Ou ts i de C i ty ( QD 6 )
Yes,
commut e
Do not
commut e
No job or
school
Very sat isfied
Somewhat
sat isfied
Somewhat
dissatisfied
Very dissatisfied
Not sure
Prefer not to
answer
332 355 307
164
49.4%
187
52.7%
183
59.5%
120
36.2%
118
33.3%
94 30.5%
15 4.4%
12 3.5%
8 2.5%
2 0.5%
3 0.8%
4 1.2%
25 7.6%
33 9.4%
19 6.3%
7 2.0%
1 0.2%
-
-
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 205Page 205 Q7c Provide support to local public schools
Base
Overall
Years in Thousand Oaks (Q1)
Less t han 5 5 t o 9 10 t o 14 15 or more
Children Under 18 in Hsld (QD3)
None One Two
Three or
more
Very sat isfied
Somewhat
sat isfied
Somewhat
dissatisfied
Very dissatisfied
Not sure
Prefer not to
answer
1071 157 190 115 603 671 154 122 49
207
19.3%
30 18.9%
36 18.9%
25 21.8%
115
19.1%
128
19.1%
33 21.6%
27 21.8%
7 14.3%
468
43.7%
58 36.7%
72 37.9%
49 42.3%
287
47.6%
295
43.9%
60 38.8%
61 49.7%
21 42.1%
81 7.6%
6 3.7%
16 8.4%
14 12.2%
45 7.5%
38 5.6%
13 8.7%
19 15.6%
8 15.6%
42 4.0%
3 1.6%
10 5.1%
5 4.2%
25 4.2%
18 2.7%
11 7.2%
4 3.0%
6 12.0%
246
22.9%
57 36.3%
55 28.8%
22 18.8%
112
18.6%
175
26.1%
36 23.2%
11 9.2%
7 13.4%
27 2.6%
4 2.8%
2 1.0%
1 0.7%
18 3.0%
17 2.6%
1 0.5%
1 0.6%
1 2.6%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 206Page 206 Q7c Provide support to local public schools
Base
Quality of Life (Q2)
Excellent Good
Fair, poor,
very poor
Age (QD1)
18 t o 24 25 t o 34 35 t o 44 45 t o 54 55 t o 64 65 or older Very sat isfied
Somewhat
sat isfied
Somewhat
dissatisfied
Very dissatisfied
Not sure
Prefer not to
answer
430 544 95 118 139 179 158 186 288
122
28.2%
77 14.2%
8 8.3%
32 27.4%
33 23.7%
30 17.0%
27 17.2%
30 16.2%
54 18.7%
197
45.7%
242
44.5%
29 30.5%
38 32.4%
58 42.1%
75 42.0%
78 49.2%
82 44.0%
133
46.4%
21 4.9%
49 9.1%
11 11.3%
20 16.9%
5 3.4%
19 10.4%
19 11.7%
8 4.4%
11 3.9%
4 1.0%
24 4.4%
14 14.9%
8 6.4%
9 6.4%
7 3.9%
7 4.6%
8 4.2%
4 1.3%
81 18.8%
139
25.6%
24 25.0%
18 15.1%
34 24.4%
43 23.9%
25 15.9%
53 28.4%
73 25.5%
6 1.4%
12 2.2%
9 10.0%
2 1.8%
-
-
5 2.7%
2 1.4%
5 2.8%
12 4.2%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 207Page 207 Q7c Provide support to local public schools
Base
Employment St at us (QD5)
Full t ime Part t ime
Self-
employed Retired Other
Overall Satisfact ion
(Q5)
Satisfied
Dis-
sat isfied
C on tact W i th C i ty
Staff (Q14)
Yes No
Very sat isfied
Somewhat
sat isfied
Somewhat
dissatisfied
Very dissatisfied
Not sure
Prefer not to
answer
476 74 93 250 117 872 116 287 736
89 18.6%
17 22.8%
13 13.5%
49 19.7%
26 22.1%
195
22.4%
6 4.9%
66 22.9%
133
18.1%
207
43.5%
37 50.4%
44 47.0%
115
45.8%
44 37.2%
404
46.3%
39 33.5%
120
41.7%
333
45.2%
46 9.7%
2 3.3%
5 5.2%
11 4.3%
14 12.2%
59 6.7%
16 14.1%
21 7.4%
54 7.3%
22 4.7%
3 3.6%
5 5.3%
4 1.7%
6 4.9%
22 2.5%
17 14.5%
13 4.4%
21 2.8%
102
21.5%
14 18.5%
24 25.5%
65 25.9%
26 22.2%
178
20.4%
30 26.1%
59 20.6%
179
24.3%
9 2.0%
1 1.4%
3 3.5%
6 2.5%
1 1.3%
15 1.7%
8 6.8%
8 2.9%
17 2.3%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 208Page 208 Q7c Provide support to local public schools
Base
Satis f action W ith
Communicat ion (Q16)
Satisfied
Dis-
sat isfied
Home Ownership
Status (QD4)
Own Rent
Ty pical Commut e Minut es (QD7)
No
commut e 20 or less 21 t o 39 40 t o 59 60 or more
Very sat isfied
Somewhat
sat isfied
Somewhat
dissatisfied
Very dissatisfied
Not sure
Prefer not to
answer
702 188 794 246 662 37 59 58 123
167
23.7%
18 9.3%
154
19.4%
49 19.9%
129
19.5%
7 18.1%
13 21.3%
10 16.8%
25 20.7%
331
47.2%
76 40.3%
355
44.7%
98 39.8%
290
43.7%
20 53.5%
20 33.5%
26 45.9%
57 46.6%
45 6.4%
22 11.7%
65 8.2%
14 5.9%
43 6.4%
2 5.6%
8 13.5%
7 11.8%
10 7.9%
16 2.3%
20 10.5%
26 3.2%
16 6.4%
27 4.1%
-
-
4 7.2%
2 3.9%
4 3.3%
133
18.9%
44 23.4%
175
22.0%
61 24.8%
159
24.0%
8 21.1%
13 22.9%
13 21.6%
26 21.5%
10 1.5%
9 4.8%
19 2.4%
8 3.3%
15 2.3%
1 1.7%
1 1.6%
-
-
-
-
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 209Page 209 Q7c Provide support to local public schools
Base
Et hnicit y (QD8)
Lat ino /
Hispanic
Asian
American
Caucasian
/ White
African
American /
Black
Other /
Mixed
Gender (QD2)
Male Female
Signed up for Count y's
Emergency Alert
Syst em (Q12)
Yes No
Very sat isfied
Somewhat
sat isfied
Somewhat
dissatisfied
Very dissatisfied
Not sure
Prefer not to
answer
225 86 605 35 41 510 495 642 182
46 20.4%
20 23.8%
112
18.5%
6 17.4%
10 24.0%
101
19.9%
94 19.0%
134
20.8%
40 22.1%
93 41.5%
38 44.7%
265
43.8%
15 43.5%
18 42.6%
218
42.9%
225
45.4%
285
44.4%
81 44.3%
21 9.2%
4 4.9%
45 7.5%
4 12.2%
2 5.3%
37 7.2%
39 7.9%
47 7.3%
12 6.4%
15 6.7%
2 2.5%
13 2.1%
1 3.7%
5 12.0%
22 4.4%
13 2.6%
24 3.7%
8 4.6%
43 19.3%
17 20.4%
157
26.0%
8 23.1%
6 14.2%
122
24.0%
111
22.5%
139
21.7%
36 19.7%
6 2.9%
3 3.7%
13 2.2%
-
-
1 1.9%
9 1.7%
13 2.6%
14 2.1%
5 2.9%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 210Page 210 Q7c Provide support to local public schools
Base
C om m u te Ou ts i de C i ty ( QD 6 )
Yes,
commut e
Do not
commut e
No job or
school
Very sat isfied
Somewhat
sat isfied
Somewhat
dissatisfied
Very dissatisfied
Not sure
Prefer not to
answer
332 355 307
62 18.8%
68 19.1%
61 19.9%
149
45.0%
155
43.8%
134
43.7%
34 10.3%
27 7.5%
16 5.2%
12 3.6%
21 6.0%
6 1.9%
68 20.4%
76 21.5%
82 26.8%
6 1.9%
7 2.1%
8 2.5%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 211Page 211 Q7d Maintain streets and roads
Base
Overall
Years in Thousand Oaks (Q1)
Less t han 5 5 t o 9 10 t o 14 15 or more
Children Under 18 in Hsld (QD3)
None One Two
Three or
more
Very sat isfied
Somewhat
sat isfied
Somewhat
dissatisfied
Very dissatisfied
Not sure
Prefer not to
answer
1071 157 190 115 603 671 154 122 49
338
31.6%
65 41.3%
65 33.9%
38 33.4%
170
28.2%
210
31.3%
53 34.6%
47 38.4%
19 37.7%
499
46.6%
72 45.4%
84 44.1%
50 43.9%
292
48.5%
321
47.9%
68 44.0%
56 45.8%
18 37.3%
158
14.8%
12 7.6%
27 14.3%
18 15.9%
100
16.6%
96 14.2%
23 14.7%
13 10.7%
9 17.4%
56 5.3%
6 3.8%
11 6.0%
8 6.8%
30 5.0%
36 5.3%
4 2.8%
5 4.3%
3 5.1%
11 1.0%
3 1.9%
1 0.4%
-
-
7 1.1%
4 0.7%
5 3.3%
1 0.8%
-
-
8 0.8%
-
-
3 1.4%
-
-
4 0.6%
4 0.6%
1 0.5%
-
-
1 2.6%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 212Page 212 Q7d Maintain streets and roads
Base
Quality of Life (Q2)
Excellent Good
Fair, poor,
very poor
Age (QD1)
18 t o 24 25 t o 34 35 t o 44 45 t o 54 55 t o 64 65 or older Very sat isfied
Somewhat
sat isfied
Somewhat
dissatisfied
Very dissatisfied
Not sure
Prefer not to
answer
430 544 95 118 139 179 158 186 288
189
44.0%
140
25.7%
9 9.2%
42 35.7%
50 35.8%
63 35.3%
53 33.7%
54 29.2%
75 26.2%
188
43.8%
278
51.1%
33 35.2%
49 41.6%
67 48.7%
79 44.0%
70 44.2%
78 42.1%
153
53.3%
46 10.6%
91 16.8%
21 22.2%
19 15.8%
10 7.1%
27 15.0%
23 14.5%
39 20.8%
40 13.9%
7 1.6%
23 4.3%
27 28.0%
5 4.3%
7 5.4%
6 3.4%
9 5.8%
14 7.4%
15 5.1%
-
-
7 1.4%
1 1.0%
1 0.8%
2 1.7%
3 1.6%
-
-
1 0.5%
4 1.2%
-
-
4 0.8%
4 4.2%
2 1.8%
2 1.3%
1 0.7%
3 1.6%
-
-
1 0.2%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 213Page 213 Q7d Maintain streets and roads
Base
Employment St at us (QD5)
Full t ime Part t ime
Self-
employed Retired Other
Overall Satisfact ion
(Q5)
Satisfied
Dis-
sat isfied
C on tact W i th C i ty
Staff (Q14)
Yes No
Very sat isfied
Somewhat
sat isfied
Somewhat
dissatisfied
Very dissatisfied
Not sure
Prefer not to
answer
476 74 93 250 117 872 116 287 736
156
32.9%
33 44.9%
21 23.1%
72 28.9%
44 37.7%
311
35.6%
18 15.8%
98 34.0%
227
30.8%
203
42.7%
36 48.5%
48 51.8%
127
50.8%
57 48.6%
419
48.0%
36 30.6%
126
43.8%
353
47.9%
75 15.8%
3 4.2%
17 18.6%
36 14.3%
10 8.7%
118
13.5%
25 21.8%
43 14.8%
110
15.0%
29 6.2%
2 2.4%
5 5.8%
11 4.6%
5 4.3%
19 2.2%
34 29.3%
17 6.0%
33 4.4%
6 1.3%
-
-
-
-
4 1.4%
1 0.8%
5 0.6%
1 0.8%
3 1.0%
7 0.9%
5 1.1%
-
-
1 0.8%
-
-
-
-
1 0.1%
2 1.7%
1 0.4%
7 1.0%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 214Page 214 Q7d Maintain streets and roads
Base
Satis f action W ith
Communicat ion (Q16)
Satisfied
Dis-
sat isfied
Home Ownership
Status (QD4)
Own Rent
Ty pical Commut e Minut es (QD7)
No
commut e 20 or less 21 t o 39 40 t o 59 60 or more
Very sat isfied
Somewhat
sat isfied
Somewhat
dissatisfied
Very dissatisfied
Not sure
Prefer not to
answer
702 188 794 246 662 37 59 58 123
264
37.6%
38 20.1%
249
31.4%
81 32.9%
218
32.9%
11 31.1%
17 28.4%
19 32.1%
42 34.6%
339
48.3%
70 37.6%
376
47.3%
111
45.0%
309
46.7%
21 57.0%
26 44.5%
29 49.5%
58 47.6%
75 10.7%
50 26.9%
119
15.0%
36 14.5%
96 14.6%
4 11.9%
8 14.3%
8 14.2%
15 12.1%
19 2.7%
26 14.0%
41 5.1%
12 5.0%
31 4.6%
-
-
7 11.2%
1 2.1%
4 3.5%
3 0.5%
1 0.5%
5 0.6%
5 1.9%
8 1.2%
-
-
1 1.6%
1 2.1%
1 0.6%
1 0.2%
2 1.0%
5 0.6%
2 0.7%
1 0.1%
-
-
-
-
-
-
2 1.5%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 215Page 215 Q7d Maintain streets and roads
Base
Et hnicit y (QD8)
Lat ino /
Hispanic
Asian
American
Caucasian
/ White
African
American /
Black
Other /
Mixed
Gender (QD2)
Male Female
Signed up for Count y's
Emergency Alert
Syst em (Q12)
Yes No
Very sat isfied
Somewhat
sat isfied
Somewhat
dissatisfied
Very dissatisfied
Not sure
Prefer not to
answer
225 86 605 35 41 510 495 642 182
61 27.1%
32 37.9%
196
32.3%
13 35.8%
20 48.4%
151
29.6%
175
35.4%
211
32.8%
57 31.4%
99 43.9%
45 52.1%
295
48.7%
12 35.2%
11 27.1%
229
45.0%
239
48.3%
298
46.4%
88 48.1%
42 18.6%
4 4.9%
78 12.9%
7 20.3%
10 24.4%
91 17.9%
48 9.7%
92 14.3%
23 12.6%
16 7.3%
3 3.1%
29 4.8%
3 8.6%
-
-
29 5.6%
24 4.8%
34 5.3%
9 5.1%
-
-
2 2.0%
6 1.1%
-
-
-
-
5 0.9%
6 1.2%
6 0.9%
1 0.7%
7 3.1%
-
-
1 0.1%
-
-
-
-
5 1.0%
3 0.6%
2 0.3%
4 2.2%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 216Page 216 Q7d Maintain streets and roads
Base
C om m u te Ou ts i de C i ty ( QD 6 )
Yes,
commut e
Do not
commut e
No job or
school
Very sat isfied
Somewhat
sat isfied
Somewhat
dissatisfied
Very dissatisfied
Not sure
Prefer not to
answer
332 355 307
108
32.4%
122
34.3%
96 31.2%
155
46.6%
154
43.5%
154
50.3%
42 12.8%
56 15.8%
40 13.1%
19 5.8%
18 5.0%
13 4.2%
3 0.9%
4 1.2%
4 1.1%
5 1.6%
1 0.2%
-
-
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 217Page 217 Q7e Manage traffic congestion in the city
Base
Overall
Years in Thousand Oaks (Q1)
Less t han 5 5 t o 9 10 t o 14 15 or more
Children Under 18 in Hsld (QD3)
None One Two
Three or
more
Very sat isfied
Somewhat
sat isfied
Somewhat
dissatisfied
Very dissatisfied
Not sure
Prefer not to
answer
1071 157 190 115 603 671 154 122 49
197
18.4%
39 24.5%
44 23.3%
25 22.0%
89 14.7%
123
18.3%
29 18.8%
26 21.5%
10 20.9%
468
43.7%
78 49.7%
96 50.2%
42 36.7%
252
41.8%
291
43.3%
75 48.6%
59 48.6%
21 42.1%
243
22.6%
22 13.9%
29 15.0%
28 24.7%
161
26.7%
157
23.5%
31 20.3%
25 20.2%
9 18.2%
105
9.8%
5 3.4%
12 6.3%
16 13.6%
71 11.8%
61 9.1%
11 7.4%
8 6.2%
5 10.6%
46 4.3%
12 7.4%
8 4.2%
2 2.0%
24 4.0%
30 4.5%
7 4.9%
4 3.5%
3 5.6%
13 1.2%
2 1.0%
2 1.0%
1 0.8%
6 1.0%
9 1.3%
-
-
-
-
1 2.6%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 218Page 218 Q7e Manage traffic congestion in the city
Base
Quality of Life (Q2)
Excellent Good
Fair, poor,
very poor
Age (QD1)
18 t o 24 25 t o 34 35 t o 44 45 t o 54 55 t o 64 65 or older Very sat isfied
Somewhat
sat isfied
Somewhat
dissatisfied
Very dissatisfied
Not sure
Prefer not to
answer
430 544 95 118 139 179 158 186 288
113
26.2%
75 13.7%
10 10.2%
33 27.9%
37 26.4%
29 16.1%
28 17.9%
29 15.4%
42 14.4%
201
46.7%
246
45.3%
21 21.8%
42 35.8%
60 43.6%
89 50.0%
75 47.3%
77 41.5%
122
42.5%
83 19.2%
139
25.5%
21 22.4%
28 23.4%
27 19.7%
28 15.6%
35 22.1%
46 24.6%
78 27.2%
16 3.7%
56 10.3%
32 34.2%
6 5.1%
6 4.5%
20 11.3%
12 7.3%
26 14.1%
34 12.0%
17 3.8%
22 4.1%
5 5.4%
5 4.6%
5 3.9%
11 6.2%
9 5.5%
8 4.4%
7 2.6%
2 0.4%
5 1.0%
6 5.9%
4 3.1%
3 2.0%
1 0.7%
-
-
-
-
4 1.3%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 219Page 219 Q7e Manage traffic congestion in the city
Base
Employment St at us (QD5)
Full t ime Part t ime
Self-
employed Retired Other
Overall Satisfact ion
(Q5)
Satisfied
Dis-
sat isfied
C on tact W i th C i ty
Staff (Q14)
Yes No
Very sat isfied
Somewhat
sat isfied
Somewhat
dissatisfied
Very dissatisfied
Not sure
Prefer not to
answer
476 74 93 250 117 872 116 287 736
81 17.1%
22 29.3%
15 15.8%
38 15.3%
29 24.7%
184
21.1%
7 5.8%
55 19.1%
132
17.9%
201
42.2%
36 48.9%
43 46.5%
110
44.1%
56 47.6%
400
45.8%
31 26.6%
123
42.8%
326
44.3%
111
23.3%
10 13.9%
18 19.2%
68 27.3%
25 21.0%
194
22.2%
31 27.1%
62 21.6%
171
23.2%
54 11.4%
-
-
10 11.0%
24 9.5%
4 3.6%
60 6.8%
38 32.8%
37 13.0%
64 8.6%
23 4.9%
4 5.8%
7 7.5%
7 3.0%
3 2.2%
32 3.6%
4 3.6%
7 2.6%
35 4.8%
5 1.1%
2 2.1%
-
-
2 0.8%
1 0.8%
3 0.3%
5 4.1%
2 0.8%
9 1.3%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 220Page 220 Q7e Manage traffic congestion in the city
Base
Satis f action W ith
Communicat ion (Q16)
Satisfied
Dis-
sat isfied
Home Ownership
Status (QD4)
Own Rent
Ty pical Commut e Minut es (QD7)
No
commut e 20 or less 21 t o 39 40 t o 59 60 or more
Very sat isfied
Somewhat
sat isfied
Somewhat
dissatisfied
Very dissatisfied
Not sure
Prefer not to
answer
702 188 794 246 662 37 59 58 123
154
21.9%
23 12.2%
134
16.8%
61 24.9%
130
19.6%
5 13.6%
7 11.5%
10 17.0%
24 19.6%
325
46.2%
63 33.4%
348
43.8%
105
42.5%
285
43.1%
23 61.3%
28 47.7%
28 48.4%
56 46.1%
149
21.2%
52 27.6%
196
24.7%
43 17.6%
157
23.8%
7 19.6%
7 12.2%
16 27.3%
21 17.0%
50 7.1%
42 22.4%
80 10.1%
18 7.5%
54 8.2%
2 5.6%
13 22.0%
-
-
16 12.9%
22 3.2%
5 2.7%
28 3.5%
15 6.2%
33 5.0%
-
-
2 3.8%
4 7.3%
4 2.9%
2 0.3%
3 1.8%
8 1.0%
3 1.4%
2 0.3%
-
-
2 2.7%
-
-
2 1.5%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 221Page 221 Q7e Manage traffic congestion in the city
Base
Et hnicit y (QD8)
Lat ino /
Hispanic
Asian
American
Caucasian
/ White
African
American /
Black
Other /
Mixed
Gender (QD2)
Male Female
Signed up for Count y's
Emergency Alert
Syst em (Q12)
Yes No
Very sat isfied
Somewhat
sat isfied
Somewhat
dissatisfied
Very dissatisfied
Not sure
Prefer not to
answer
225 86 605 35 41 510 495 642 182
46 20.5%
21 24.0%
107
17.6%
4 12.5%
11 26.4%
90 17.6%
100
20.1%
118
18.3%
35 19.0%
101
44.8%
39 45.9%
264
43.7%
18 51.8%
15 36.9%
229
44.9%
213
43.1%
285
44.4%
78 42.6%
45 19.9%
20 23.7%
139
22.9%
6 17.7%
11 26.6%
121
23.7%
106
21.4%
145
22.6%
46 25.3%
24 10.5%
2 1.9%
59 9.7%
5 15.7%
1 3.4%
43 8.4%
49 9.9%
69 10.8%
11 6.1%
3 1.4%
2 2.6%
35 5.8%
1 2.2%
3 6.6%
20 4.0%
24 4.9%
18 2.9%
9 4.9%
7 3.0%
2 1.9%
2 0.3%
-
-
-
-
7 1.3%
3 0.6%
7 1.1%
4 2.2%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 222Page 222 Q7e Manage traffic congestion in the city
Base
C om m u te Ou ts i de C i ty ( QD 6 )
Yes,
commut e
Do not
commut e
No job or
school
Very sat isfied
Somewhat
sat isfied
Somewhat
dissatisfied
Very dissatisfied
Not sure
Prefer not to
answer
332 355 307
54 16.3%
77 21.6%
53 17.3%
157
47.3%
149
42.0%
136
44.4%
68 20.5%
78 22.1%
79 25.8%
35 10.5%
27 7.7%
27 8.8%
11 3.3%
24 6.7%
9 3.0%
7 2.0%
-
-
2 0.7%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 223Page 223 Q7f Maintain public landscape areas
Base
Overall
Years in Thousand Oaks (Q1)
Less t han 5 5 t o 9 10 t o 14 15 or more
Children Under 18 in Hsld (QD3)
None One Two
Three or
more
Very sat isfied
Somewhat
sat isfied
Somewhat
dissatisfied
Very dissatisfied
Not sure
Prefer not to
answer
1071 157 190 115 603 671 154 122 49
399
37.3%
66 42.0%
69 36.2%
43 37.4%
221
36.7%
246
36.7%
65 41.9%
51 42.0%
18 36.5%
512
47.8%
72 45.7%
87 45.5%
62 54.1%
290
48.0%
333
49.7%
65 41.9%
59 48.1%
20 40.6%
56 5.2%
6 3.7%
11 5.7%
1 0.6%
38 6.3%
31 4.6%
9 5.8%
2 1.9%
7 13.4%
29 2.7%
1 0.5%
5 2.7%
4 3.4%
19 3.1%
16 2.3%
3 1.7%
3 2.7%
2 4.0%
63 5.9%
11 7.0%
14 7.4%
5 4.4%
32 5.3%
39 5.8%
11 6.9%
6 4.6%
3 5.6%
12 1.1%
2 1.0%
5 2.4%
-
-
4 0.6%
6 0.9%
3 1.8%
1 0.6%
-
-
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 224Page 224 Q7f Maintain public landscape areas
Base
Quality of Life (Q2)
Excellent Good
Fair, poor,
very poor
Age (QD1)
18 t o 24 25 t o 34 35 t o 44 45 t o 54 55 t o 64 65 or older Very sat isfied
Somewhat
sat isfied
Somewhat
dissatisfied
Very dissatisfied
Not sure
Prefer not to
answer
430 544 95 118 139 179 158 186 288
222
51.6%
161
29.6%
17 17.5%
45 37.7%
70 50.7%
70 39.3%
58 36.9%
63 34.1%
91 31.7%
180
41.8%
288
53.0%
43 45.6%
48 41.0%
46 32.9%
81 45.6%
79 49.9%
103
55.6%
151
52.5%
6 1.5%
34 6.2%
16 16.7%
6 5.2%
4 2.7%
9 5.1%
9 5.5%
12 6.4%
16 5.7%
4 0.9%
15 2.8%
10 10.4%
3 2.3%
3 1.8%
4 2.0%
7 4.3%
4 2.1%
9 3.2%
16 3.7%
39 7.1%
7 7.0%
10 8.4%
15 10.6%
14 7.6%
5 3.3%
3 1.7%
17 5.8%
2 0.5%
7 1.3%
3 2.9%
6 5.4%
2 1.3%
1 0.4%
-
-
-
-
3 1.1%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 225Page 225 Q7f Maintain public landscape areas
Base
Employment St at us (QD5)
Full t ime Part t ime
Self-
employed Retired Other
Overall Satisfact ion
(Q5)
Satisfied
Dis-
sat isfied
C on tact W i th C i ty
Staff (Q14)
Yes No
Very sat isfied
Somewhat
sat isfied
Somewhat
dissatisfied
Very dissatisfied
Not sure
Prefer not to
answer
476 74 93 250 117 872 116 287 736
190
39.9%
32 43.8%
34 36.7%
84 33.7%
43 37.0%
363
41.7%
19 16.1%
98 34.0%
287
39.0%
211
44.3%
33 44.3%
47 50.0%
137
54.6%
53 45.6%
417
47.8%
48 41.3%
140
48.6%
354
48.0%
25 5.3%
3 4.3%
6 6.8%
12 4.9%
6 5.1%
35 4.0%
20 17.4%
24 8.4%
28 3.9%
18 3.7%
-
-
2 2.5%
4 1.7%
-
-
13 1.5%
15 12.8%
12 4.1%
14 1.9%
27 5.6%
4 5.4%
3 3.3%
13 5.1%
12 10.0%
38 4.3%
12 10.3%
13 4.5%
43 5.8%
5 1.1%
2 2.1%
1 0.7%
-
-
3 2.3%
6 0.7%
2 2.1%
1 0.5%
11 1.5%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 226Page 226 Q7f Maintain public landscape areas
Base
Satis f action W ith
Communicat ion (Q16)
Satisfied
Dis-
sat isfied
Home Ownership
Status (QD4)
Own Rent
Ty pical Commut e Minut es (QD7)
No
commut e 20 or less 21 t o 39 40 t o 59 60 or more
Very sat isfied
Somewhat
sat isfied
Somewhat
dissatisfied
Very dissatisfied
Not sure
Prefer not to
answer
702 188 794 246 662 37 59 58 123
305
43.5%
41 22.0%
294
37.0%
96 39.1%
256
38.6%
15 41.8%
17 29.4%
22 38.5%
50 41.0%
329
46.8%
97 51.7%
385
48.5%
113
45.9%
328
49.6%
16 42.6%
27 45.1%
24 41.5%
56 45.4%
26 3.7%
24 12.6%
43 5.5%
9 3.8%
28 4.3%
3 7.1%
6 9.9%
5 9.5%
4 2.9%
13 1.9%
12 6.2%
21 2.7%
7 3.0%
15 2.3%
1 2.8%
2 3.5%
-
-
3 2.8%
27 3.8%
11 5.7%
41 5.2%
17 6.7%
34 5.1%
2 5.7%
3 4.8%
5 9.2%
8 6.4%
3 0.4%
3 1.7%
9 1.1%
3 1.4%
1 0.1%
-
-
4 7.3%
1 1.4%
2 1.5%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 227Page 227 Q7f Maintain public landscape areas
Base
Et hnicit y (QD8)
Lat ino /
Hispanic
Asian
American
Caucasian
/ White
African
American /
Black
Other /
Mixed
Gender (QD2)
Male Female
Signed up for Count y's
Emergency Alert
Syst em (Q12)
Yes No
Very sat isfied
Somewhat
sat isfied
Somewhat
dissatisfied
Very dissatisfied
Not sure
Prefer not to
answer
225 86 605 35 41 510 495 642 182
81 36.2%
36 42.5%
230
37.9%
12 34.3%
21 50.7%
187
36.7%
198
40.0%
252
39.3%
64 35.1%
110
48.8%
39 45.9%
289
47.8%
18 50.2%
15 36.0%
244
48.0%
230
46.6%
306
47.7%
83 45.8%
13 5.9%
2 2.1%
29 4.8%
2 5.0%
3 8.1%
31 6.1%
20 4.0%
39 6.1%
9 4.8%
1 0.5%
1 0.9%
19 3.2%
1 2.6%
-
-
13 2.5%
13 2.6%
15 2.3%
9 4.9%
13 5.6%
6 6.8%
36 5.9%
3 7.9%
2 5.3%
27 5.3%
31 6.2%
27 4.1%
10 5.3%
7 3.0%
2 1.9%
2 0.3%
-
-
-
-
8 1.5%
3 0.6%
3 0.5%
7 4.0%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 228Page 228 Q7f Maintain public landscape areas
Base
C om m u te Ou ts i de C i ty ( QD 6 )
Yes,
commut e
Do not
commut e
No job or
school
Very sat isfied
Somewhat
sat isfied
Somewhat
dissatisfied
Very dissatisfied
Not sure
Prefer not to
answer
332 355 307
127
38.3%
147
41.4%
109
35.4%
143
43.0%
166
46.8%
162
52.8%
24 7.1%
13 3.7%
15 4.9%
8 2.5%
11 3.1%
4 1.4%
20 6.1%
17 4.8%
17 5.4%
10 2.9%
1 0.2%
-
-
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 229Page 229 Q7g Provide library services
Base
Overall
Years in Thousand Oaks (Q1)
Less t han 5 5 t o 9 10 t o 14 15 or more
Children Under 18 in Hsld (QD3)
None One Two
Three or
more
Very sat isfied
Somewhat
sat isfied
Somewhat
dissatisfied
Very dissatisfied
Not sure
Prefer not to
answer
1071 157 190 115 603 671 154 122 49
511
47.7%
80 50.6%
92 48.5%
61 53.0%
276
45.8%
294
43.8%
95 61.4%
69 56.3%
23 45.7%
410
38.3%
49 31.0%
69 36.1%
40 35.2%
251
41.6%
265
39.6%
49 31.9%
44 36.0%
21 41.7%
27 2.5%
-
-
7 3.8%
3 2.2%
17 2.8%
20 3.0%
2 1.3%
2 2.0%
1 1.6%
3 0.3%
-
-
1 0.4%
1 0.6%
2 0.3%
2 0.3%
-
-
-
-
1 2.5%
103
9.6%
24 15.2%
19 10.2%
10 9.1%
49 8.1%
79 11.8%
8 5.5%
6 5.0%
2 4.0%
17 1.6%
5 3.2%
2 1.0%
-
-
8 1.4%
11 1.6%
-
-
1 0.6%
2 4.5%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 230Page 230 Q7g Provide library services
Base
Quality of Life (Q2)
Excellent Good
Fair, poor,
very poor
Age (QD1)
18 t o 24 25 t o 34 35 t o 44 45 t o 54 55 t o 64 65 or older Very sat isfied
Somewhat
sat isfied
Somewhat
dissatisfied
Very dissatisfied
Not sure
Prefer not to
answer
430 544 95 118 139 179 158 186 288
252
58.6%
236
43.4%
23 23.9%
63 53.2%
70 50.7%
98 54.8%
82 51.7%
76 41.0%
119
41.4%
135
31.3%
234
43.1%
40 42.3%
39 33.4%
45 32.3%
65 36.4%
57 36.2%
73 39.5%
129
44.7%
8 1.8%
10 1.8%
9 9.9%
3 2.3%
6 4.4%
2 1.2%
7 4.2%
6 3.1%
4 1.2%
1 0.2%
1 0.2%
1 1.3%
1 1.0%
-
-
-
-
-
-
-
-
2 0.7%
30 7.0%
57 10.5%
15 15.5%
8 7.0%
16 11.3%
12 6.5%
11 7.2%
27 14.3%
29 10.2%
5 1.2%
5 1.0%
7 7.2%
4 3.1%
2 1.4%
2 1.2%
1 0.6%
4 2.1%
5 1.7%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 231Page 231 Q7g Provide library services
Base
Employment St at us (QD5)
Full t ime Part t ime
Self-
employed Retired Other
Overall Satisfact ion
(Q5)
Satisfied
Dis-
sat isfied
C on tact W i th C i ty
Staff (Q14)
Yes No
Very sat isfied
Somewhat
sat isfied
Somewhat
dissatisfied
Very dissatisfied
Not sure
Prefer not to
answer
476 74 93 250 117 872 116 287 736
225
47.3%
43 58.9%
39 41.8%
110
43.9%
66 56.4%
455
52.1%
26 22.1%
142
49.5%
348
47.2%
179
37.6%
24 32.0%
41 44.5%
101
40.5%
41 35.3%
320
36.7%
57 49.0%
108
37.4%
284
38.6%
16 3.5%
-
-
2 2.0%
6 2.4%
3 2.3%
15 1.7%
11 9.1%
9 3.0%
15 2.0%
1 0.3%
-
-
1 1.5%
1 0.3%
-
-
1 0.1%
2 2.2%
1 0.2%
1 0.2%
48 10.0%
3 4.5%
9 9.2%
31 12.4%
7 6.1%
72 8.2%
15 12.9%
25 8.7%
75 10.2%
7 1.4%
3 4.7%
1 1.0%
1 0.6%
-
-
9 1.1%
6 4.8%
3 1.1%
13 1.8%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 232Page 232 Q7g Provide library services
Base
Satis f action W ith
Communicat ion (Q16)
Satisfied
Dis-
sat isfied
Home Ownership
Status (QD4)
Own Rent
Ty pical Commut e Minut es (QD7)
No
commut e 20 or less 21 t o 39 40 t o 59 60 or more
Very sat isfied
Somewhat
sat isfied
Somewhat
dissatisfied
Very dissatisfied
Not sure
Prefer not to
answer
702 188 794 246 662 37 59 58 123
381
54.3%
68 36.1%
384
48.4%
112
45.4%
327
49.4%
16 43.9%
24 40.3%
21 37.0%
63 51.7%
250
35.6%
83 44.1%
314
39.6%
85 34.6%
248
37.5%
15 40.9%
26 44.2%
28 49.3%
42 34.5%
13 1.9%
12 6.3%
19 2.3%
8 3.3%
18 2.7%
-
-
-
-
-
-
3 2.6%
2 0.3%
1 0.3%
2 0.3%
1 0.3%
1 0.2%
-
-
-
-
-
-
-
-
50 7.2%
20 10.9%
64 8.1%
34 13.9%
65 9.8%
5 12.7%
7 11.3%
7 11.9%
12 9.6%
6 0.8%
4 2.2%
10 1.3%
6 2.5%
3 0.4%
1 2.5%
3 4.2%
1 1.8%
2 1.5%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 233Page 233 Q7g Provide library services
Base
Et hnicit y (QD8)
Lat ino /
Hispanic
Asian
American
Caucasian
/ White
African
American /
Black
Other /
Mixed
Gender (QD2)
Male Female
Signed up for Count y's
Emergency Alert
Syst em (Q12)
Yes No
Very sat isfied
Somewhat
sat isfied
Somewhat
dissatisfied
Very dissatisfied
Not sure
Prefer not to
answer
225 86 605 35 41 510 495 642 182
102
45.1%
48 56.6%
294
48.5%
10 29.1%
22 53.2%
213
41.9%
271
54.7%
323
50.4%
82 45.1%
96 42.8%
28 32.5%
224
36.9%
15 42.7%
16 37.9%
208
40.8%
175
35.4%
238
37.0%
72 39.5%
7 3.1%
4 4.8%
13 2.1%
1 2.2%
2 4.0%
16 3.1%
10 2.1%
16 2.5%
10 5.6%
-
-
-
-
2 0.4%
-
-
1 1.9%
2 0.4%
1 0.3%
1 0.2%
2 1.0%
13 5.8%
4 4.2%
67 11.1%
8 23.8%
1 3.0%
61 12.0%
35 7.0%
54 8.4%
13 7.3%
7 3.2%
2 1.9%
6 1.0%
1 2.2%
-
-
9 1.8%
3 0.6%
10 1.5%
3 1.5%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 234Page 234 Q7g Provide library services
Base
C om m u te Ou ts i de C i ty ( QD 6 )
Yes,
commut e
Do not
commut e
No job or
school
Very sat isfied
Somewhat
sat isfied
Somewhat
dissatisfied
Very dissatisfied
Not sure
Prefer not to
answer
332 355 307
144
43.4%
182
51.3%
145
47.2%
134
40.4%
130
36.8%
118
38.3%
9 2.7%
9 2.6%
9 2.8%
2 0.6%
1 0.2%
1 0.2%
33 10.0%
31 8.7%
34 11.0%
10 2.9%
1 0.4%
1 0.5%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 235Page 235 Q7h Provide trash collection, recycling, hsld hazardous waste services
Base
Overall
Years in Thousand Oaks (Q1)
Less t han 5 5 t o 9 10 t o 14 15 or more
Children Under 18 in Hsld (QD3)
None One Two
Three or
more
Very sat isfied
Somewhat
sat isfied
Somewhat
dissatisfied
Very dissatisfied
Not sure
Prefer not to
answer
1071 157 190 115 603 671 154 122 49
507
47.3%
81 51.1%
89 47.0%
50 43.4%
286
47.4%
326
48.5%
80 51.7%
56 45.6%
21 42.6%
419
39.2%
52 32.9%
83 43.7%
41 35.6%
241
40.0%
262
39.0%
55 36.0%
49 40.3%
22 44.2%
80 7.5%
11 6.9%
8 4.1%
19 16.2%
43 7.1%
48 7.1%
10 6.8%
10 8.4%
4 8.0%
18 1.7%
3 1.7%
2 1.0%
1 0.9%
13 2.1%
7 1.1%
3 1.9%
2 1.3%
1 2.6%
40 3.8%
10 6.1%
8 4.2%
5 4.0%
18 3.0%
25 3.7%
6 3.7%
5 4.4%
1 2.5%
6 0.6%
2 1.2%
-
-
-
-
2 0.4%
4 0.5%
-
-
-
-
-
-
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 236Page 236 Q7h Provide trash collection, recycling, hsld hazardous waste services
Base
Quality of Life (Q2)
Excellent Good
Fair, poor,
very poor
Age (QD1)
18 t o 24 25 t o 34 35 t o 44 45 t o 54 55 t o 64 65 or older Very sat isfied
Somewhat
sat isfied
Somewhat
dissatisfied
Very dissatisfied
Not sure
Prefer not to
answer
430 544 95 118 139 179 158 186 288
265
61.5%
222
40.9%
19 20.5%
58 48.8%
56 40.3%
85 47.4%
74 46.7%
89 48.0%
143
49.9%
123
28.6%
250
45.9%
46 48.2%
33 28.3%
61 44.2%
75 41.8%
58 36.7%
77 41.5%
113
39.3%
30 6.9%
39 7.1%
12 12.2%
13 10.8%
13 9.5%
7 4.1%
16 10.0%
10 5.2%
21 7.3%
2 0.4%
11 2.0%
6 6.3%
3 2.2%
-
-
3 1.9%
6 3.9%
4 2.1%
2 0.8%
10 2.4%
22 4.1%
7 7.0%
9 7.3%
8 6.1%
8 4.7%
4 2.7%
4 2.2%
6 2.2%
1 0.2%
-
-
6 5.8%
3 2.6%
-
-
-
-
-
-
2 1.0%
1 0.5%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 237Page 237 Q7h Provide trash collection, recycling, hsld hazardous waste services
Base
Employment St at us (QD5)
Full t ime Part t ime
Self-
employed Retired Other
Overall Satisfact ion
(Q5)
Satisfied
Dis-
sat isfied
C on tact W i th C i ty
Staff (Q14)
Yes No
Very sat isfied
Somewhat
sat isfied
Somewhat
dissatisfied
Very dissatisfied
Not sure
Prefer not to
answer
476 74 93 250 117 872 116 287 736
205
43.0%
45 61.3%
40 42.8%
134
53.6%
59 50.5%
453
51.9%
28 24.1%
148
51.6%
344
46.8%
198
41.7%
21 28.1%
42 44.6%
90 36.0%
45 38.5%
328
37.5%
57 49.5%
106
37.0%
289
39.2%
36 7.6%
4 5.5%
7 7.7%
19 7.7%
9 7.4%
60 6.8%
17 14.8%
21 7.4%
51 7.0%
12 2.5%
-
-
2 2.2%
1 0.5%
-
-
10 1.2%
8 7.1%
6 2.0%
11 1.5%
23 4.8%
4 5.2%
2 2.0%
6 2.2%
3 2.8%
20 2.3%
3 2.5%
5 1.8%
35 4.8%
2 0.4%
-
-
1 0.7%
-
-
1 0.8%
2 0.2%
2 1.9%
1 0.2%
6 0.8%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 238Page 238 Q7h Provide trash collection, recycling, hsld hazardous waste services
Base
Satis f action W ith
Communicat ion (Q16)
Satisfied
Dis-
sat isfied
Home Ownership
Status (QD4)
Own Rent
Ty pical Commut e Minut es (QD7)
No
commut e 20 or less 21 t o 39 40 t o 59 60 or more
Very sat isfied
Somewhat
sat isfied
Somewhat
dissatisfied
Very dissatisfied
Not sure
Prefer not to
answer
702 188 794 246 662 37 59 58 123
378
53.8%
59 31.4%
390
49.1%
110
44.7%
340
51.4%
17 44.8%
28 47.5%
24 42.0%
50 40.5%
263
37.4%
84 44.9%
317
39.9%
88 35.7%
243
36.7%
11 29.9%
25 42.1%
26 44.8%
56 45.7%
38 5.4%
26 13.9%
54 6.8%
23 9.2%
44 6.7%
6 17.2%
5 7.7%
6 9.7%
10 7.8%
3 0.5%
11 5.9%
13 1.6%
4 1.5%
9 1.3%
-
-
-
-
-
-
3 2.6%
19 2.7%
4 2.4%
17 2.1%
20 8.1%
25 3.8%
3 8.0%
2 2.7%
2 3.5%
4 3.4%
1 0.2%
3 1.5%
4 0.5%
2 0.8%
2 0.2%
-
-
-
-
-
-
-
-
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 239Page 239 Q7h Provide trash collection, recycling, hsld hazardous waste services
Base
Et hnicit y (QD8)
Lat ino /
Hispanic
Asian
American
Caucasian
/ White
African
American /
Black
Other /
Mixed
Gender (QD2)
Male Female
Signed up for Count y's
Emergency Alert
Syst em (Q12)
Yes No
Very sat isfied
Somewhat
sat isfied
Somewhat
dissatisfied
Very dissatisfied
Not sure
Prefer not to
answer
225 86 605 35 41 510 495 642 182
100
44.4%
45 52.9%
298
49.3%
10 27.3%
25 61.0%
235
46.2%
241
48.7%
318
49.6%
83 45.8%
91 40.3%
34 39.8%
228
37.7%
18 52.0%
10 24.7%
209
40.9%
194
39.1%
245
38.2%
73 40.1%
19 8.6%
6 6.4%
45 7.4%
-
-
4 8.6%
35 6.9%
34 6.8%
49 7.7%
14 7.6%
5 2.3%
-
-
8 1.2%
2 4.5%
1 2.8%
8 1.6%
8 1.7%
12 1.8%
4 2.0%
6 2.7%
1 0.9%
25 4.1%
6 16.2%
1 3.0%
22 4.3%
16 3.2%
15 2.3%
6 3.4%
4 1.8%
-
-
2 0.3%
-
-
-
-
-
-
3 0.6%
3 0.4%
2 1.1%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 240Page 240 Q7h Provide trash collection, recycling, hsld hazardous waste services
Base
C om m u te Ou ts i de C i ty ( QD 6 )
Yes,
commut e
Do not
commut e
No job or
school
Very sat isfied
Somewhat
sat isfied
Somewhat
dissatisfied
Very dissatisfied
Not sure
Prefer not to
answer
332 355 307
138
41.5%
175
49.5%
164
53.6%
142
42.9%
131
36.8%
112
36.6%
31 9.4%
21 5.8%
23 7.6%
7 2.0%
7 2.0%
1 0.4%
12 3.6%
19 5.5%
6 1.8%
2 0.6%
2 0.5%
-
-
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 241Page 241 Q7i Promote economic development to support local businesses
Base
Overall
Years in Thousand Oaks (Q1)
Less t han 5 5 t o 9 10 t o 14 15 or more
Children Under 18 in Hsld (QD3)
None One Two
Three or
more
Very sat isfied
Somewhat
sat isfied
Somewhat
dissatisfied
Very dissatisfied
Not sure
Prefer not to
answer
1071 157 190 115 603 671 154 122 49
129
12.1%
19 11.8%
23 11.8%
16 14.0%
72 12.0%
80 11.9%
23 14.9%
13 10.9%
5 9.8%
447
41.7%
58 37.0%
75 39.4%
47 40.9%
266
44.0%
281
41.9%
60 38.8%
50 41.1%
24 48.4%
146
13.7%
13 8.2%
21 11.2%
18 15.3%
94 15.6%
83 12.3%
23 14.9%
20 16.4%
7 14.9%
54 5.0%
7 4.2%
13 6.9%
4 3.8%
29 4.9%
35 5.3%
6 4.0%
1 0.6%
3 7.0%
272
25.4%
60 38.3%
51 26.8%
28 24.5%
131
21.7%
178
26.6%
40 25.7%
35 28.3%
9 17.3%
23 2.1%
1 0.5%
7 3.8%
2 1.5%
11 1.8%
14 2.1%
3 1.8%
3 2.7%
1 2.6%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 242Page 242 Q7i Promote economic development to support local businesses
Base
Quality of Life (Q2)
Excellent Good
Fair, poor,
very poor
Age (QD1)
18 t o 24 25 t o 34 35 t o 44 45 t o 54 55 t o 64 65 or older Very sat isfied
Somewhat
sat isfied
Somewhat
dissatisfied
Very dissatisfied
Not sure
Prefer not to
answer
430 544 95 118 139 179 158 186 288
74 17.1%
49 8.9%
7 7.5%
18 15.5%
25 18.1%
16 8.7%
11 7.0%
21 11.1%
39 13.5%
193
44.9%
230
42.2%
23 24.7%
50 42.6%
54 38.7%
65 36.6%
78 49.3%
84 45.4%
113
39.3%
35 8.1%
90 16.6%
21 22.4%
10 8.9%
18 13.3%
39 21.7%
20 12.8%
27 14.3%
32 11.0%
9 2.2%
27 5.0%
18 18.7%
10 8.3%
9 6.6%
8 4.2%
7 4.5%
9 4.6%
12 4.1%
115
26.7%
135
24.9%
21 21.7%
23 19.6%
32 23.3%
48 27.0%
39 24.8%
43 23.2%
85 29.5%
5 1.1%
13 2.5%
5 5.1%
6 5.1%
-
-
3 1.7%
2 1.6%
3 1.4%
8 2.6%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 243Page 243 Q7i Promote economic development to support local businesses
Base
Employment St at us (QD5)
Full t ime Part t ime
Self-
employed Retired Other
Overall Satisfact ion
(Q5)
Satisfied
Dis-
sat isfied
C on tact W i th C i ty
Staff (Q14)
Yes No
Very sat isfied
Somewhat
sat isfied
Somewhat
dissatisfied
Very dissatisfied
Not sure
Prefer not to
answer
476 74 93 250 117 872 116 287 736
66 13.9%
10 13.6%
4 3.9%
30 12.0%
12 10.1%
123
14.1%
3 2.6%
33 11.5%
91 12.3%
188
39.6%
33 44.3%
41 44.2%
107
42.6%
52 44.6%
388
44.5%
35 30.4%
130
45.4%
296
40.2%
70 14.7%
8 10.5%
21 22.1%
26 10.4%
11 9.3%
117
13.4%
21 18.3%
36 12.4%
103
14.0%
26 5.4%
4 5.6%
4 4.0%
7 2.8%
8 7.0%
27 3.1%
22 19.3%
19 6.7%
30 4.0%
117
24.5%
17 23.6%
23 25.1%
75 30.1%
30 25.7%
203
23.3%
30 25.5%
62 21.7%
201
27.2%
9 1.9%
2 2.5%
1 0.7%
5 2.0%
4 3.4%
13 1.5%
4 3.8%
7 2.3%
16 2.2%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 244Page 244 Q7i Promote economic development to support local businesses
Base
Satis f action W ith
Communicat ion (Q16)
Satisfied
Dis-
sat isfied
Home Ownership
Status (QD4)
Own Rent
Ty pical Commut e Minut es (QD7)
No
commut e 20 or less 21 t o 39 40 t o 59 60 or more
Very sat isfied
Somewhat
sat isfied
Somewhat
dissatisfied
Very dissatisfied
Not sure
Prefer not to
answer
702 188 794 246 662 37 59 58 123
109
15.5%
8 4.1%
88 11.1%
40 16.2%
83 12.6%
5 12.8%
7 11.7%
5 8.8%
15 12.0%
335
47.8%
54 29.0%
341
43.0%
93 37.6%
286
43.1%
18 49.5%
15 25.3%
23 39.0%
53 42.9%
80 11.4%
45 24.0%
109
13.7%
31 12.5%
80 12.0%
4 11.7%
16 26.9%
8 13.7%
15 12.3%
18 2.5%
32 17.1%
26 3.3%
24 9.9%
29 4.4%
2 5.3%
3 5.7%
3 5.3%
7 6.1%
152
21.6%
44 23.6%
211
26.6%
54 21.9%
173
26.1%
8 20.8%
15 25.8%
18 31.0%
33 26.7%
8 1.1%
4 2.3%
18 2.3%
5 1.8%
11 1.7%
-
-
3 4.7%
1 2.2%
-
-
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 245Page 245 Q7i Promote economic development to support local businesses
Base
Et hnicit y (QD8)
Lat ino /
Hispanic
Asian
American
Caucasian
/ White
African
American /
Black
Other /
Mixed
Gender (QD2)
Male Female
Signed up for Count y's
Emergency Alert
Syst em (Q12)
Yes No
Very sat isfied
Somewhat
sat isfied
Somewhat
dissatisfied
Very dissatisfied
Not sure
Prefer not to
answer
225 86 605 35 41 510 495 642 182
27 12.2%
11 13.0%
76 12.6%
4 12.5%
3 6.7%
68 13.3%
54 10.9%
82 12.7%
24 13.3%
102
45.3%
36 42.6%
239
39.5%
11 30.9%
21 50.7%
215
42.1%
201
40.6%
284
44.2%
68 37.6%
30 13.5%
9 10.1%
86 14.3%
2 6.7%
9 20.8%
63 12.3%
74 15.0%
89 13.9%
28 15.2%
15 6.7%
3 3.1%
25 4.1%
2 5.5%
3 7.1%
27 5.3%
24 4.7%
30 4.7%
14 7.5%
42 18.7%
24 28.6%
168
27.7%
15 42.2%
6 14.8%
126
24.8%
134
27.0%
144
22.5%
41 22.7%
8 3.5%
2 2.5%
11 1.8%
1 2.2%
-
-
11 2.2%
8 1.7%
13 2.0%
7 3.7%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 246Page 246 Q7i Promote economic development to support local businesses
Base
C om m u te Ou ts i de C i ty ( QD 6 )
Yes,
commut e
Do not
commut e
No job or
school
Very sat isfied
Somewhat
sat isfied
Somewhat
dissatisfied
Very dissatisfied
Not sure
Prefer not to
answer
332 355 307
39 11.6%
48 13.5%
35 11.4%
128
38.6%
157
44.1%
129
42.0%
53 16.1%
46 13.1%
33 10.9%
19 5.6%
17 4.8%
12 4.0%
86 25.9%
82 23.0%
91 29.7%
7 2.2%
5 1.5%
6 2.0%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 247Page 247 Q7j Manage growth and development
Base
Overall
Years in Thousand Oaks (Q1)
Less t han 5 5 t o 9 10 t o 14 15 or more
Children Under 18 in Hsld (QD3)
None One Two
Three or
more
Very sat isfied
Somewhat
sat isfied
Somewhat
dissatisfied
Very dissatisfied
Not sure
Prefer not to
answer
1071 157 190 115 603 671 154 122 49
151
14.1%
25 15.7%
33 17.3%
23 19.7%
71 11.8%
92 13.6%
26 16.9%
19 15.4%
9 18.8%
430
40.1%
58 37.1%
72 37.7%
38 33.4%
260
43.1%
277
41.3%
61 39.8%
44 35.8%
18 36.8%
179
16.7%
18 11.4%
26 13.7%
18 15.3%
116
19.3%
111
16.6%
22 14.0%
24 19.6%
9 17.7%
91 8.5%
2 1.5%
12 6.1%
12 10.3%
66 10.9%
53 7.9%
12 7.8%
7 6.1%
6 12.3%
195
18.2%
50 31.5%
42 21.9%
25 21.3%
78 12.9%
121
18.1%
29 18.8%
28 23.1%
6 11.7%
25 2.3%
4 2.8%
6 3.3%
-
-
12 2.0%
16 2.4%
4 2.8%
-
-
1 2.6%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 248Page 248 Q7j Manage growth and development
Base
Quality of Life (Q2)
Excellent Good
Fair, poor,
very poor
Age (QD1)
18 t o 24 25 t o 34 35 t o 44 45 t o 54 55 t o 64 65 or older Very sat isfied
Somewhat
sat isfied
Somewhat
dissatisfied
Very dissatisfied
Not sure
Prefer not to
answer
430 544 95 118 139 179 158 186 288
91 21.0%
61 11.1%
-
-
25 20.9%
23 16.5%
23 12.7%
28 17.4%
22 11.6%
32 11.0%
187
43.4%
221
40.6%
22 23.4%
54 45.9%
48 34.5%
63 35.5%
61 38.6%
82 43.9%
119
41.4%
65 15.1%
96 17.7%
18 18.6%
10 8.7%
17 12.6%
28 15.5%
30 19.1%
34 18.1%
60 20.7%
15 3.5%
49 8.9%
28 29.2%
4 3.5%
14 9.9%
18 10.0%
11 6.8%
18 9.7%
27 9.3%
68 15.7%
104
19.1%
22 22.7%
18 15.5%
34 24.3%
43 24.0%
29 18.1%
29 15.5%
43 14.8%
5 1.3%
13 2.5%
6 6.1%
6 5.4%
3 2.2%
4 2.3%
-
-
2 1.2%
8 2.7%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 249Page 249 Q7j Manage growth and development
Base
Employment St at us (QD5)
Full t ime Part t ime
Self-
employed Retired Other
Overall Satisfact ion
(Q5)
Satisfied
Dis-
sat isfied
C on tact W i th C i ty
Staff (Q14)
Yes No
Very sat isfied
Somewhat
sat isfied
Somewhat
dissatisfied
Very dissatisfied
Not sure
Prefer not to
answer
476 74 93 250 117 872 116 287 736
66 13.9%
17 23.3%
13 14.5%
29 11.5%
17 14.4%
143
16.4%
3 2.9%
45 15.7%
101
13.7%
184
38.7%
31 42.4%
34 36.6%
103
41.0%
57 48.5%
377
43.2%
36 30.7%
117
40.8%
295
40.0%
75 15.8%
11 15.4%
19 20.7%
57 22.6%
7 5.9%
149
17.1%
19 16.6%
53 18.5%
114
15.5%
52 10.9%
-
-
5 5.5%
20 8.0%
5 4.6%
53 6.1%
32 27.3%
24 8.4%
63 8.5%
89 18.8%
10 14.2%
19 20.8%
37 14.9%
28 24.3%
133
15.2%
21 17.9%
40 13.9%
149
20.2%
9 1.9%
3 4.7%
2 1.9%
5 1.9%
3 2.3%
17 2.0%
5 4.7%
8 2.7%
16 2.2%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 250Page 250 Q7j Manage growth and development
Base
Satis f action W ith
Communicat ion (Q16)
Satisfied
Dis-
sat isfied
Home Ownership
Status (QD4)
Own Rent
Ty pical Commut e Minut es (QD7)
No
commut e 20 or less 21 t o 39 40 t o 59 60 or more
Very sat isfied
Somewhat
sat isfied
Somewhat
dissatisfied
Very dissatisfied
Not sure
Prefer not to
answer
702 188 794 246 662 37 59 58 123
130
18.5%
11 5.8%
107
13.5%
42 16.8%
95 14.4%
8 20.4%
9 15.5%
6 11.1%
18 14.8%
319
45.5%
58 30.8%
326
41.1%
92 37.2%
269
40.6%
17 45.9%
16 27.8%
27 47.2%
53 43.3%
102
14.5%
50 26.5%
140
17.6%
37 14.8%
114
17.3%
5 14.0%
10 17.5%
6 10.7%
20 16.2%
47 6.7%
37 19.6%
62 7.9%
25 10.0%
52 7.8%
2 5.6%
9 14.6%
1 1.8%
10 8.1%
94 13.4%
31 16.3%
140
17.7%
46 18.8%
125
18.8%
5 14.2%
10 17.3%
15 26.0%
20 16.0%
10 1.4%
2 1.0%
18 2.2%
6 2.3%
7 1.1%
-
-
4 7.3%
2 3.2%
2 1.5%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 251Page 251 Q7j Manage growth and development
Base
Et hnicit y (QD8)
Lat ino /
Hispanic
Asian
American
Caucasian
/ White
African
American /
Black
Other /
Mixed
Gender (QD2)
Male Female
Signed up for Count y's
Emergency Alert
Syst em (Q12)
Yes No
Very sat isfied
Somewhat
sat isfied
Somewhat
dissatisfied
Very dissatisfied
Not sure
Prefer not to
answer
225 86 605 35 41 510 495 642 182
34 15.2%
17 20.4%
84 13.9%
4 10.3%
7 17.9%
73 14.3%
71 14.4%
89 13.8%
33 18.1%
84 37.3%
43 49.9%
241
39.8%
10 29.6%
19 46.0%
195
38.2%
210
42.4%
261
40.7%
78 43.0%
35 15.4%
9 10.8%
106
17.6%
8 22.7%
9 22.1%
88 17.2%
81 16.3%
121
18.8%
24 13.3%
20 9.0%
3 3.2%
48 7.9%
3 7.2%
2 4.8%
49 9.6%
34 6.9%
58 9.0%
12 6.5%
43 18.9%
12 13.9%
118
19.4%
10 28.0%
4 9.2%
92 18.1%
90 18.2%
99 15.4%
29 16.1%
9 4.2%
2 1.9%
8 1.4%
1 2.2%
-
-
13 2.5%
9 1.8%
14 2.2%
5 3.0%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 252Page 252 Q7j Manage growth and development
Base
C om m u te Ou ts i de C i ty ( QD 6 )
Yes,
commut e
Do not
commut e
No job or
school
Very sat isfied
Somewhat
sat isfied
Somewhat
dissatisfied
Very dissatisfied
Not sure
Prefer not to
answer
332 355 307
47 14.3%
58 16.2%
38 12.3%
135
40.7%
140
39.6%
128
41.7%
53 16.0%
53 15.0%
61 19.9%
26 7.8%
28 8.0%
24 7.7%
57 17.2%
73 20.4%
52 17.0%
13 4.0%
3 0.7%
5 1.6%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 253Page 253 Q7k Provide recreation programs for all ages
Base
Overall
Years in Thousand Oaks (Q1)
Less t han 5 5 t o 9 10 t o 14 15 or more
Children Under 18 in Hsld (QD3)
None One Two
Three or
more
Very sat isfied
Somewhat
sat isfied
Somewhat
dissatisfied
Very dissatisfied
Not sure
Prefer not to
answer
1071 157 190 115 603 671 154 122 49
344
32.1%
60 37.9%
72 37.9%
34 29.5%
177
29.3%
212
31.6%
57 36.8%
41 33.8%
21 42.7%
456
42.6%
58 36.6%
72 37.7%
52 45.2%
274
45.4%
281
41.8%
65 42.5%
59 48.4%
20 40.3%
65 6.1%
8 5.3%
7 3.7%
7 5.9%
43 7.1%
42 6.3%
9 6.1%
1 0.7%
3 6.8%
22 2.0%
1 0.7%
7 3.6%
3 2.8%
10 1.7%
11 1.6%
3 2.0%
2 1.6%
-
-
161
15.0%
27 17.3%
32 16.7%
18 15.6%
83 13.7%
108
16.1%
19 12.6%
19 15.5%
4 7.6%
24 2.2%
3 2.2%
1 0.4%
1 1.0%
16 2.7%
17 2.5%
-
-
-
-
1 2.6%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 254Page 254 Q7k Provide recreation programs for all ages
Base
Quality of Life (Q2)
Excellent Good
Fair, poor,
very poor
Age (QD1)
18 t o 24 25 t o 34 35 t o 44 45 t o 54 55 t o 64 65 or older Very sat isfied
Somewhat
sat isfied
Somewhat
dissatisfied
Very dissatisfied
Not sure
Prefer not to
answer
430 544 95 118 139 179 158 186 288
187
43.4%
144
26.6%
12 13.0%
43 36.0%
46 32.9%
61 33.9%
59 37.2%
58 31.2%
76 26.5%
171
39.7%
254
46.8%
31 32.7%
40 34.0%
55 39.6%
76 42.6%
65 41.2%
77 41.4%
142
49.4%
11 2.6%
38 7.0%
16 16.7%
13 11.3%
14 10.3%
5 2.8%
6 3.8%
15 8.1%
11 4.0%
2 0.4%
10 1.8%
10 10.4%
4 3.1%
3 2.4%
4 2.4%
5 3.0%
3 1.8%
2 0.8%
54 12.6%
85 15.7%
19 20.3%
15 12.5%
14 10.3%
31 17.6%
22 14.0%
31 16.6%
47 16.5%
6 1.3%
12 2.1%
7 6.9%
4 3.1%
6 4.5%
1 0.7%
1 0.8%
2 1.0%
8 2.9%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 255Page 255 Q7k Provide recreation programs for all ages
Base
Employment St at us (QD5)
Full t ime Part t ime
Self-
employed Retired Other
Overall Satisfact ion
(Q5)
Satisfied
Dis-
sat isfied
C on tact W i th C i ty
Staff (Q14)
Yes No
Very sat isfied
Somewhat
sat isfied
Somewhat
dissatisfied
Very dissatisfied
Not sure
Prefer not to
answer
476 74 93 250 117 872 116 287 736
149
31.3%
32 43.5%
28 30.3%
76 30.2%
46 39.6%
316
36.2%
16 13.7%
98 34.2%
234
31.8%
212
44.5%
27 37.0%
44 47.2%
112
44.6%
38 32.8%
381
43.7%
39 33.8%
120
41.7%
318
43.2%
24 5.1%
5 7.2%
4 3.9%
12 4.8%
16 13.4%
37 4.2%
24 20.5%
17 6.1%
42 5.7%
9 2.0%
-
-
1 0.7%
3 1.3%
4 3.8%
12 1.4%
7 5.7%
9 3.1%
11 1.5%
76 15.9%
4 4.8%
17 17.9%
42 17.0%
12 10.4%
113
12.9%
24 20.4%
36 12.7%
118
16.0%
6 1.3%
6 7.5%
-
-
5 2.1%
-
-
14 1.6%
7 5.9%
6 2.3%
13 1.8%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 256Page 256 Q7k Provide recreation programs for all ages
Base
Satis f action W ith
Communicat ion (Q16)
Satisfied
Dis-
sat isfied
Home Ownership
Status (QD4)
Own Rent
Ty pical Commut e Minut es (QD7)
No
commut e 20 or less 21 t o 39 40 t o 59 60 or more
Very sat isfied
Somewhat
sat isfied
Somewhat
dissatisfied
Very dissatisfied
Not sure
Prefer not to
answer
702 188 794 246 662 37 59 58 123
280
39.9%
30 16.2%
250
31.5%
86 34.8%
220
33.3%
17 45.9%
16 27.9%
20 34.7%
39 31.5%
307
43.8%
84 44.8%
349
44.0%
93 37.9%
287
43.3%
15 41.3%
26 44.0%
18 31.1%
61 50.0%
29 4.1%
31 16.3%
42 5.3%
20 8.1%
33 5.0%
-
-
4 7.0%
6 10.0%
6 5.1%
7 0.9%
11 5.6%
11 1.3%
9 3.7%
12 1.7%
-
-
3 5.5%
1 2.1%
1 0.8%
68 9.7%
29 15.7%
123
15.5%
33 13.4%
102
15.5%
4 11.0%
8 12.9%
11 19.9%
14 11.2%
12 1.6%
3 1.3%
19 2.3%
5 2.2%
8 1.2%
1 1.7%
2 2.7%
1 2.2%
2 1.5%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 257Page 257 Q7k Provide recreation programs for all ages
Base
Et hnicit y (QD8)
Lat ino /
Hispanic
Asian
American
Caucasian
/ White
African
American /
Black
Other /
Mixed
Gender (QD2)
Male Female
Signed up for Count y's
Emergency Alert
Syst em (Q12)
Yes No
Very sat isfied
Somewhat
sat isfied
Somewhat
dissatisfied
Very dissatisfied
Not sure
Prefer not to
answer
225 86 605 35 41 510 495 642 182
70 31.1%
29 33.5%
200
33.0%
9 26.9%
13 32.6%
150
29.4%
178
35.9%
214
33.4%
65 35.5%
96 42.5%
44 51.4%
260
42.9%
11 32.8%
17 40.4%
209
41.1%
225
45.4%
282
44.0%
70 38.2%
20 9.1%
1 1.0%
28 4.6%
3 8.8%
6 14.1%
26 5.1%
29 5.9%
37 5.7%
13 7.0%
7 2.9%
1 1.4%
12 1.9%
1 3.3%
-
-
10 2.1%
9 1.9%
8 1.2%
2 1.0%
21 9.1%
9 10.9%
101
16.6%
10 28.3%
5 12.9%
98 19.3%
52 10.5%
85 13.2%
29 16.1%
12 5.3%
2 1.9%
6 0.9%
-
-
-
-
16 3.1%
2 0.4%
15 2.4%
4 2.2%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 258Page 258 Q7k Provide recreation programs for all ages
Base
C om m u te Ou ts i de C i ty ( QD 6 )
Yes,
commut e
Do not
commut e
No job or
school
Very sat isfied
Somewhat
sat isfied
Somewhat
dissatisfied
Very dissatisfied
Not sure
Prefer not to
answer
332 355 307
106
31.8%
116
32.6%
105
34.1%
142
42.9%
155
43.5%
132
43.0%
25 7.5%
19 5.3%
14 4.7%
6 1.8%
6 1.7%
5 1.8%
44 13.3%
57 16.1%
45 14.7%
9 2.6%
3 0.8%
5 1.7%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 259Page 259 Q7l Maintain park areas
Base
Overall
Years in Thousand Oaks (Q1)
Less t han 5 5 t o 9 10 t o 14 15 or more
Children Under 18 in Hsld (QD3)
None One Two
Three or
more
Very sat isfied
Somewhat
sat isfied
Somewhat
dissatisfied
Very dissatisfied
Not sure
Prefer not to
answer
1071 157 190 115 603 671 154 122 49
476
44.5%
85 53.8%
88 46.2%
54 46.6%
250
41.4%
292
43.5%
80 52.0%
59 48.7%
20 40.9%
458
42.8%
58 36.6%
72 37.7%
47 40.6%
281
46.5%
291
43.4%
60 39.2%
55 44.8%
17 35.4%
66 6.1%
4 2.3%
15 8.0%
9 7.6%
37 6.2%
40 6.0%
5 3.5%
4 3.7%
8 15.5%
16 1.5%
-
-
6 3.0%
2 1.6%
9 1.5%
11 1.6%
1 1.0%
-
-
2 3.1%
44 4.2%
11 7.3%
8 4.2%
4 3.6%
21 3.4%
30 4.5%
7 4.3%
3 2.8%
1 2.5%
10 0.9%
-
-
2 1.0%
-
-
6 1.0%
7 1.0%
-
-
-
-
1 2.6%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 260Page 260 Q7l Maintain park areas
Base
Quality of Life (Q2)
Excellent Good
Fair, poor,
very poor
Age (QD1)
18 t o 24 25 t o 34 35 t o 44 45 t o 54 55 t o 64 65 or older Very sat isfied
Somewhat
sat isfied
Somewhat
dissatisfied
Very dissatisfied
Not sure
Prefer not to
answer
430 544 95 118 139 179 158 186 288
253
58.8%
208
38.2%
15 16.2%
63 53.1%
68 49.1%
88 49.3%
73 46.2%
73 39.1%
110
38.1%
147
34.3%
267
49.1%
44 46.4%
31 26.3%
50 36.2%
70 39.0%
68 43.1%
93 50.1%
144
50.2%
12 2.9%
39 7.1%
15 15.5%
12 10.1%
9 6.5%
9 4.9%
12 7.3%
12 6.2%
13 4.5%
1 0.3%
8 1.5%
7 7.2%
3 2.3%
2 1.1%
2 1.3%
2 1.2%
3 1.4%
5 1.8%
14 3.3%
19 3.5%
9 9.9%
8 6.5%
6 4.2%
8 4.7%
4 2.2%
6 3.3%
13 4.5%
2 0.5%
3 0.5%
5 4.9%
2 1.8%
4 2.8%
1 0.7%
-
-
-
-
2 0.8%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 261Page 261 Q7l Maintain park areas
Base
Employment St at us (QD5)
Full t ime Part t ime
Self-
employed Retired Other
Overall Satisfact ion
(Q5)
Satisfied
Dis-
sat isfied
C on tact W i th C i ty
Staff (Q14)
Yes No
Very sat isfied
Somewhat
sat isfied
Somewhat
dissatisfied
Very dissatisfied
Not sure
Prefer not to
answer
476 74 93 250 117 872 116 287 736
222
46.6%
44 60.4%
35 37.7%
98 39.0%
55 46.6%
437
50.1%
15 12.8%
136
47.2%
326
44.3%
191
40.1%
20 27.5%
49 52.3%
124
49.7%
47 39.8%
363
41.6%
58 49.7%
117
40.9%
323
43.8%
33 7.0%
4 5.7%
6 6.6%
12 4.6%
6 4.8%
41 4.7%
21 17.7%
18 6.3%
42 5.7%
6 1.3%
1 2.0%
1 1.4%
5 2.1%
-
-
6 0.6%
10 8.8%
7 2.4%
7 0.9%
19 4.1%
1 1.7%
2 1.9%
11 4.3%
10 8.8%
26 2.9%
7 6.0%
8 2.8%
33 4.4%
5 1.1%
2 2.8%
-
-
1 0.3%
-
-
-
-
6 4.9%
1 0.4%
6 0.9%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 262Page 262 Q7l Maintain park areas
Base
Satis f action W ith
Communicat ion (Q16)
Satisfied
Dis-
sat isfied
Home Ownership
Status (QD4)
Own Rent
Ty pical Commut e Minut es (QD7)
No
commut e 20 or less 21 t o 39 40 t o 59 60 or more
Very sat isfied
Somewhat
sat isfied
Somewhat
dissatisfied
Very dissatisfied
Not sure
Prefer not to
answer
702 188 794 246 662 37 59 58 123
369
52.5%
51 27.0%
348
43.9%
118
47.8%
292
44.1%
17 44.7%
25 41.9%
32 55.8%
65 53.4%
286
40.7%
89 47.5%
359
45.3%
84 34.2%
294
44.5%
19 50.1%
23 38.3%
19 32.9%
42 34.1%
26 3.7%
28 15.1%
44 5.5%
18 7.5%
36 5.5%
1 2.1%
5 8.7%
2 3.9%
8 6.2%
6 0.9%
10 5.1%
12 1.5%
5 1.9%
9 1.4%
-
-
3 4.9%
1 2.6%
-
-
13 1.8%
8 4.1%
23 2.9%
20 7.9%
28 4.2%
1 3.1%
4 6.2%
3 4.8%
6 4.8%
3 0.4%
2 1.3%
8 1.0%
2 0.7%
3 0.4%
-
-
-
-
-
-
2 1.5%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 263Page 263 Q7l Maintain park areas
Base
Et hnicit y (QD8)
Lat ino /
Hispanic
Asian
American
Caucasian
/ White
African
American /
Black
Other /
Mixed
Gender (QD2)
Male Female
Signed up for Count y's
Emergency Alert
Syst em (Q12)
Yes No
Very sat isfied
Somewhat
sat isfied
Somewhat
dissatisfied
Very dissatisfied
Not sure
Prefer not to
answer
225 86 605 35 41 510 495 642 182
99 43.8%
41 47.9%
278
46.0%
13 37.6%
24 57.7%
223
43.7%
234
47.2%
288
44.9%
87 47.8%
93 41.1%
37 43.5%
260
42.9%
18 52.0%
12 28.4%
217
42.6%
211
42.6%
287
44.7%
67 36.9%
15 6.9%
2 2.2%
35 5.7%
1 2.7%
3 7.3%
35 7.0%
25 5.0%
35 5.5%
14 7.5%
3 1.4%
-
-
9 1.5%
1 2.0%
1 3.6%
8 1.6%
5 1.1%
10 1.5%
2 1.2%
8 3.5%
6 6.5%
24 3.9%
2 5.7%
1 3.0%
20 3.9%
18 3.7%
18 2.7%
8 4.4%
7 3.2%
-
-
-
-
-
-
-
-
6 1.1%
2 0.4%
4 0.6%
4 2.2%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 264Page 264 Q7l Maintain park areas
Base
C om m u te Ou ts i de C i ty ( QD 6 )
Yes,
commut e
Do not
commut e
No job or
school
Very sat isfied
Somewhat
sat isfied
Somewhat
dissatisfied
Very dissatisfied
Not sure
Prefer not to
answer
332 355 307
159
47.9%
165
46.6%
126
41.2%
127
38.3%
148
41.7%
146
47.6%
21 6.3%
23 6.4%
13 4.4%
5 1.5%
4 1.1%
5 1.7%
15 4.4%
13 3.6%
15 4.9%
5 1.6%
2 0.6%
1 0.2%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 265Page 265 Q7m Provide cultural, performing arts and live entertainment
Base
Overall
Years in Thousand Oaks (Q1)
Less t han 5 5 t o 9 10 t o 14 15 or more
Children Under 18 in Hsld (QD3)
None One Two
Three or
more
Very sat isfied
Somewhat
sat isfied
Somewhat
dissatisfied
Very dissatisfied
Not sure
Prefer not to
answer
1071 157 190 115 603 671 154 122 49
293
27.4%
40 25.1%
56 29.3%
33 28.9%
164
27.2%
188
28.0%
37 24.1%
35 28.3%
20 41.0%
495
46.3%
72 45.5%
76 39.9%
55 48.2%
292
48.3%
323
48.1%
61 39.4%
59 48.6%
17 34.5%
90 8.4%
10 6.2%
18 9.2%
7 5.8%
56 9.3%
47 7.0%
19 12.2%
11 9.3%
4 8.3%
27 2.6%
3 2.0%
6 3.4%
4 3.5%
14 2.3%
14 2.1%
9 5.7%
1 0.7%
2 3.3%
133
12.4%
26 16.7%
26 13.8%
14 11.9%
65 10.8%
79 11.7%
25 16.1%
15 12.4%
5 10.2%
32 3.0%
7 4.5%
8 4.4%
2 1.7%
13 2.1%
20 3.0%
4 2.5%
1 0.6%
1 2.6%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 266Page 266 Q7m Provide cultural, performing arts and live entertainment
Base
Quality of Life (Q2)
Excellent Good
Fair, poor,
very poor
Age (QD1)
18 t o 24 25 t o 34 35 t o 44 45 t o 54 55 t o 64 65 or older Very sat isfied
Somewhat
sat isfied
Somewhat
dissatisfied
Very dissatisfied
Not sure
Prefer not to
answer
430 544 95 118 139 179 158 186 288
175
40.6%
111
20.4%
7 7.9%
30 25.2%
32 23.3%
49 27.3%
49 31.2%
51 27.4%
81 28.3%
182
42.3%
272
50.0%
42 44.1%
47 39.6%
69 49.6%
72 40.4%
77 48.3%
91 48.9%
138
48.1%
18 4.3%
58 10.6%
14 14.7%
14 11.9%
11 8.1%
20 11.4%
13 8.3%
13 7.2%
18 6.2%
4 1.0%
15 2.8%
8 8.2%
-
-
7 5.0%
7 4.0%
7 4.6%
1 0.5%
5 1.8%
45 10.4%
72 13.2%
14 15.1%
20 16.6%
16 11.2%
28 15.8%
11 6.9%
24 12.9%
34 12.0%
7 1.5%
16 2.9%
9 10.0%
8 6.7%
4 2.7%
2 1.2%
1 0.6%
6 3.1%
11 3.7%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 267Page 267 Q7m Provide cultural, performing arts and live entertainment
Base
Employment St at us (QD5)
Full t ime Part t ime
Self-
employed Retired Other
Overall Satisfact ion
(Q5)
Satisfied
Dis-
sat isfied
C on tact W i th C i ty
Staff (Q14)
Yes No
Very sat isfied
Somewhat
sat isfied
Somewhat
dissatisfied
Very dissatisfied
Not sure
Prefer not to
answer
476 74 93 250 117 872 116 287 736
132
27.6%
20 27.4%
22 24.1%
73 29.2%
31 26.2%
275
31.5%
13 11.4%
89 31.1%
193
26.2%
221
46.4%
35 48.1%
39 42.3%
121
48.5%
52 44.5%
405
46.4%
49 41.9%
130
45.1%
347
47.2%
38 8.0%
12 16.8%
13 13.8%
15 6.0%
6 5.1%
65 7.4%
21 17.7%
28 9.7%
50 6.8%
14 3.0%
1 1.3%
4 4.3%
3 1.2%
4 3.1%
15 1.8%
9 7.4%
7 2.6%
17 2.4%
62 13.0%
1 1.7%
11 11.5%
32 12.8%
20 17.5%
92 10.6%
16 13.7%
25 8.5%
106
14.4%
9 1.9%
3 4.7%
4 4.0%
6 2.3%
4 3.6%
20 2.3%
9 7.8%
9 3.0%
23 3.1%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 268Page 268 Q7m Provide cultural, performing arts and live entertainment
Base
Satis f action W ith
Communicat ion (Q16)
Satisfied
Dis-
sat isfied
Home Ownership
Status (QD4)
Own Rent
Ty pical Commut e Minut es (QD7)
No
commut e 20 or less 21 t o 39 40 t o 59 60 or more
Very sat isfied
Somewhat
sat isfied
Somewhat
dissatisfied
Very dissatisfied
Not sure
Prefer not to
answer
702 188 794 246 662 37 59 58 123
245
34.9%
24 12.6%
223
28.0%
63 25.6%
191
28.9%
10 27.5%
15 25.5%
16 27.2%
33 27.0%
344
49.0%
78 41.4%
373
47.0%
107
43.3%
316
47.7%
19 52.3%
27 46.1%
21 36.1%
48 39.4%
41 5.9%
31 16.5%
69 8.7%
20 8.0%
49 7.4%
2 4.6%
5 8.0%
8 14.3%
10 8.5%
8 1.1%
17 9.2%
19 2.4%
8 3.1%
11 1.7%
1 2.2%
2 2.8%
-
-
9 7.3%
54 7.7%
28 14.9%
93 11.7%
36 14.6%
84 12.6%
4 11.6%
5 8.7%
12 19.9%
18 14.8%
10 1.5%
10 5.5%
18 2.2%
13 5.5%
11 1.7%
1 1.7%
5 8.9%
1 2.6%
4 3.1%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 269Page 269 Q7m Provide cultural, performing arts and live entertainment
Base
Et hnicit y (QD8)
Lat ino /
Hispanic
Asian
American
Caucasian
/ White
African
American /
Black
Other /
Mixed
Gender (QD2)
Male Female
Signed up for Count y's
Emergency Alert
Syst em (Q12)
Yes No
Very sat isfied
Somewhat
sat isfied
Somewhat
dissatisfied
Very dissatisfied
Not sure
Prefer not to
answer
225 86 605 35 41 510 495 642 182
50 22.2%
26 30.0%
181
30.0%
9 25.6%
11 26.8%
118
23.1%
162
32.7%
195
30.5%
40 21.9%
109
48.6%
41 48.3%
272
45.0%
12 35.0%
21 50.6%
246
48.2%
222
44.9%
299
46.6%
78 42.7%
18 8.0%
4 5.2%
49 8.1%
6 16.3%
7 16.1%
42 8.2%
38 7.8%
50 7.7%
17 9.5%
9 4.1%
2 2.3%
13 2.2%
-
-
1 3.5%
13 2.6%
13 2.7%
18 2.8%
6 3.5%
25 11.2%
9 11.1%
78 12.9%
7 20.8%
1 3.0%
74 14.5%
50 10.1%
64 10.0%
30 16.2%
13 5.9%
3 3.0%
11 1.8%
1 2.2%
-
-
17 3.4%
9 1.8%
15 2.4%
11 6.2%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 270Page 270 Q7m Provide cultural, performing arts and live entertainment
Base
C om m u te Ou ts i de C i ty ( QD 6 )
Yes,
commut e
Do not
commut e
No job or
school
Very sat isfied
Somewhat
sat isfied
Somewhat
dissatisfied
Very dissatisfied
Not sure
Prefer not to
answer
332 355 307
84 25.3%
99 28.0%
92 29.9%
145
43.8%
166
46.8%
149
48.7%
32 9.6%
30 8.5%
19 6.1%
13 4.1%
7 2.1%
4 1.3%
42 12.7%
46 13.0%
37 12.2%
15 4.6%
5 1.5%
6 1.9%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 271Page 271 Q7n Protect the local environment
Base
Overall
Years in Thousand Oaks (Q1)
Less t han 5 5 t o 9 10 t o 14 15 or more
Children Under 18 in Hsld (QD3)
None One Two
Three or
more
Very sat isfied
Somewhat
sat isfied
Somewhat
dissatisfied
Very dissatisfied
Not sure
Prefer not to
answer
1071 157 190 115 603 671 154 122 49
316
29.5%
49 30.9%
65 33.9%
36 31.2%
166
27.6%
191
28.5%
47 30.7%
44 36.0%
14 29.1%
499
46.6%
68 43.1%
83 43.6%
56 48.7%
291
48.3%
327
48.7%
68 44.1%
50 41.1%
21 43.0%
95 8.9%
7 4.4%
12 6.4%
11 9.6%
65 10.8%
54 8.0%
15 9.8%
8 6.3%
7 13.5%
23 2.2%
-
-
6 3.3%
1 1.1%
16 2.6%
15 2.2%
2 1.5%
2 1.7%
1 2.5%
121
11.3%
29 18.7%
22 11.5%
11 9.5%
58 9.6%
75 11.1%
21 13.4%
18 14.8%
5 9.3%
17 1.5%
5 3.0%
3 1.4%
-
-
7 1.2%
10 1.5%
1 0.5%
-
-
1 2.6%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 272Page 272 Q7n Protect the local environment
Base
Quality of Life (Q2)
Excellent Good
Fair, poor,
very poor
Age (QD1)
18 t o 24 25 t o 34 35 t o 44 45 t o 54 55 t o 64 65 or older Very sat isfied
Somewhat
sat isfied
Somewhat
dissatisfied
Very dissatisfied
Not sure
Prefer not to
answer
430 544 95 118 139 179 158 186 288
174
40.5%
136
25.1%
6 6.2%
46 39.0%
41 29.7%
56 31.4%
48 30.3%
50 26.8%
74 25.8%
184
42.7%
281
51.8%
34 35.6%
40 33.9%
60 43.2%
79 44.1%
77 48.8%
90 48.2%
152
52.7%
20 4.7%
51 9.5%
24 24.9%
19 15.9%
11 7.7%
18 10.2%
9 5.9%
20 10.6%
19 6.4%
3 0.6%
9 1.7%
11 12.0%
2 2.0%
5 3.6%
2 1.4%
4 2.6%
2 1.0%
7 2.6%
49 11.4%
58 10.7%
12 12.6%
9 7.5%
18 13.2%
22 12.2%
19 11.9%
22 12.0%
31 10.7%
1 0.2%
7 1.4%
8 8.7%
2 1.8%
4 2.7%
1 0.7%
1 0.5%
3 1.5%
5 1.7%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 273Page 273 Q7n Protect the local environment
Base
Employment St at us (QD5)
Full t ime Part t ime
Self-
employed Retired Other
Overall Satisfact ion
(Q5)
Satisfied
Dis-
sat isfied
C on tact W i th C i ty
Staff (Q14)
Yes No
Very sat isfied
Somewhat
sat isfied
Somewhat
dissatisfied
Very dissatisfied
Not sure
Prefer not to
answer
476 74 93 250 117 872 116 287 736
132
27.7%
30 40.8%
24 26.1%
67 26.7%
47 39.7%
294
33.7%
11 9.7%
91 31.7%
215
29.2%
219
46.0%
32 43.9%
52 55.8%
127
50.7%
40 34.1%
414
47.4%
43 37.3%
135
47.1%
342
46.5%
42 8.7%
6 7.8%
8 8.7%
21 8.6%
15 12.7%
62 7.1%
27 23.4%
19 6.8%
70 9.5%
15 3.1%
-
-
1 1.4%
4 1.6%
1 1.0%
7 0.8%
16 14.1%
13 4.6%
6 0.8%
61 12.8%
6 7.5%
7 7.2%
29 11.6%
15 12.5%
89 10.2%
11 9.8%
23 8.2%
91 12.4%
8 1.7%
-
-
1 0.8%
2 0.9%
-
-
6 0.7%
6 5.6%
5 1.7%
12 1.6%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 274Page 274 Q7n Protect the local environment
Base
Satis f action W ith
Communicat ion (Q16)
Satisfied
Dis-
sat isfied
Home Ownership
Status (QD4)
Own Rent
Ty pical Commut e Minut es (QD7)
No
commut e 20 or less 21 t o 39 40 t o 59 60 or more
Very sat isfied
Somewhat
sat isfied
Somewhat
dissatisfied
Very dissatisfied
Not sure
Prefer not to
answer
702 188 794 246 662 37 59 58 123
257
36.6%
29 15.6%
232
29.2%
80 32.3%
200
30.2%
15 39.8%
21 34.9%
11 18.8%
36 29.4%
341
48.6%
87 46.2%
386
48.7%
98 39.8%
319
48.1%
16 43.6%
24 40.0%
31 53.9%
52 42.5%
40 5.7%
38 20.0%
64 8.0%
23 9.3%
54 8.1%
2 5.7%
4 7.3%
7 12.0%
9 7.4%
8 1.1%
13 7.1%
14 1.8%
9 3.6%
11 1.7%
-
-
4 6.3%
-
-
4 3.7%
54 7.7%
13 7.0%
88 11.0%
31 12.7%
76 11.5%
4 10.8%
6 10.0%
8 13.9%
17 14.0%
2 0.3%
8 4.2%
10 1.3%
6 2.3%
2 0.3%
-
-
1 1.6%
1 1.3%
4 3.0%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 275Page 275 Q7n Protect the local environment
Base
Et hnicit y (QD8)
Lat ino /
Hispanic
Asian
American
Caucasian
/ White
African
American /
Black
Other /
Mixed
Gender (QD2)
Male Female
Signed up for Count y's
Emergency Alert
Syst em (Q12)
Yes No
Very sat isfied
Somewhat
sat isfied
Somewhat
dissatisfied
Very dissatisfied
Not sure
Prefer not to
answer
225 86 605 35 41 510 495 642 182
70 31.3%
25 29.4%
179
29.6%
10 28.5%
16 37.6%
158
31.0%
141
28.4%
204
31.8%
53 29.2%
101
44.9%
44 51.6%
281
46.3%
15 42.6%
16 39.3%
226
44.3%
244
49.2%
313
48.8%
78 42.6%
27 11.8%
5 6.4%
50 8.2%
3 8.5%
5 12.1%
41 8.0%
47 9.5%
56 8.7%
13 7.0%
5 2.0%
-
-
14 2.3%
2 6.7%
-
-
13 2.6%
9 1.8%
13 2.0%
8 4.1%
14 6.0%
11 12.5%
78 12.9%
5 13.6%
5 11.1%
66 12.9%
50 10.1%
49 7.6%
25 13.5%
9 4.0%
-
-
4 0.6%
-
-
-
-
6 1.2%
5 1.0%
7 1.1%
7 3.6%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 276Page 276 Q7n Protect the local environment
Base
C om m u te Ou ts i de C i ty ( QD 6 )
Yes,
commut e
Do not
commut e
No job or
school
Very sat isfied
Somewhat
sat isfied
Somewhat
dissatisfied
Very dissatisfied
Not sure
Prefer not to
answer
332 355 307
97 29.4%
107
30.3%
93 30.2%
144
43.4%
174
48.9%
145
47.2%
32 9.8%
29 8.0%
25 8.2%
10 3.0%
7 2.0%
4 1.3%
39 11.8%
38 10.8%
38 12.4%
9 2.6%
-
-
2 0.7%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 277Page 277 Q7o Preserve and protect open space
Base
Overall
Years in Thousand Oaks (Q1)
Less t han 5 5 t o 9 10 t o 14 15 or more
Children Under 18 in Hsld (QD3)
None One Two
Three or
more
Very sat isfied
Somewhat
sat isfied
Somewhat
dissatisfied
Very dissatisfied
Not sure
Prefer not to
answer
1071 157 190 115 603 671 154 122 49
433
40.4%
63 40.0%
81 42.4%
51 44.5%
237
39.3%
265
39.6%
63 41.1%
62 50.9%
21 42.0%
421
39.3%
59 37.3%
71 37.0%
47 41.0%
243
40.3%
270
40.3%
60 39.1%
43 35.6%
16 31.9%
72 6.7%
4 2.5%
13 6.9%
6 5.3%
49 8.1%
42 6.2%
11 7.0%
8 6.5%
3 6.0%
28 2.6%
1 0.6%
8 4.2%
3 2.4%
16 2.7%
17 2.6%
6 3.8%
1 0.6%
2 4.2%
99 9.3%
26 16.2%
15 7.8%
8 6.9%
51 8.4%
64 9.5%
14 9.0%
8 6.3%
7 13.3%
18 1.7%
5 3.4%
3 1.7%
-
-
7 1.2%
12 1.8%
-
-
-
-
1 2.6%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 278Page 278 Q7o Preserve and protect open space
Base
Quality of Life (Q2)
Excellent Good
Fair, poor,
very poor
Age (QD1)
18 t o 24 25 t o 34 35 t o 44 45 t o 54 55 t o 64 65 or older Very sat isfied
Somewhat
sat isfied
Somewhat
dissatisfied
Very dissatisfied
Not sure
Prefer not to
answer
430 544 95 118 139 179 158 186 288
230
53.5%
193
35.6%
9 9.5%
53 44.5%
69 49.9%
74 41.7%
72 45.3%
72 38.7%
92 31.9%
143
33.2%
241
44.3%
37 38.6%
41 34.3%
41 29.9%
64 35.9%
54 34.2%
81 43.5%
139
48.2%
17 4.0%
41 7.5%
14 15.1%
7 5.5%
1 0.7%
13 7.4%
15 9.7%
15 8.2%
21 7.2%
5 1.2%
9 1.6%
14 14.9%
1 1.3%
7 4.9%
2 1.3%
7 4.4%
3 1.6%
7 2.6%
33 7.6%
51 9.4%
14 15.0%
13 11.4%
17 11.9%
22 12.4%
10 6.4%
13 7.0%
24 8.3%
2 0.5%
9 1.7%
7 6.9%
4 3.1%
4 2.7%
2 1.3%
-
-
2 1.0%
5 1.8%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 279Page 279 Q7o Preserve and protect open space
Base
Employment St at us (QD5)
Full t ime Part t ime
Self-
employed Retired Other
Overall Satisfact ion
(Q5)
Satisfied
Dis-
sat isfied
C on tact W i th C i ty
Staff (Q14)
Yes No
Very sat isfied
Somewhat
sat isfied
Somewhat
dissatisfied
Very dissatisfied
Not sure
Prefer not to
answer
476 74 93 250 117 872 116 287 736
195
41.0%
36 48.5%
38 40.4%
86 34.5%
57 48.6%
400
45.8%
12 10.7%
120
41.7%
299
40.6%
174
36.6%
22 29.8%
43 45.7%
119
47.5%
41 34.7%
337
38.6%
49 42.5%
118
41.2%
283
38.5%
34 7.2%
3 4.6%
9 10.0%
18 7.1%
2 1.7%
50 5.7%
19 16.2%
18 6.2%
50 6.7%
18 3.7%
1 2.0%
-
-
6 2.3%
1 0.8%
12 1.3%
15 13.2%
12 4.3%
11 1.5%
47 9.9%
8 11.5%
3 3.2%
19 7.8%
17 14.2%
66 7.6%
15 12.8%
14 5.0%
80 10.8%
8 1.6%
3 3.6%
1 0.7%
2 0.8%
-
-
8 1.0%
5 4.7%
4 1.5%
13 1.8%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 280Page 280 Q7o Preserve and protect open space
Base
Satis f action W ith
Communicat ion (Q16)
Satisfied
Dis-
sat isfied
Home Ownership
Status (QD4)
Own Rent
Ty pical Commut e Minut es (QD7)
No
commut e 20 or less 21 t o 39 40 t o 59 60 or more
Very sat isfied
Somewhat
sat isfied
Somewhat
dissatisfied
Very dissatisfied
Not sure
Prefer not to
answer
702 188 794 246 662 37 59 58 123
331
47.1%
50 26.7%
324
40.8%
99 40.3%
271
41.0%
21 56.0%
18 30.0%
19 33.5%
58 47.0%
275
39.1%
80 42.6%
327
41.2%
83 33.5%
267
40.3%
11 28.8%
26 44.9%
25 44.0%
44 35.9%
38 5.5%
20 10.6%
55 7.0%
11 4.6%
40 6.0%
2 5.3%
7 11.5%
7 11.6%
2 1.9%
14 2.0%
13 7.2%
16 2.0%
11 4.5%
14 2.2%
-
-
4 6.0%
1 2.6%
6 4.5%
41 5.8%
16 8.7%
61 7.7%
35 14.1%
66 9.9%
4 9.9%
3 4.9%
5 8.3%
9 7.6%
4 0.5%
8 4.2%
11 1.3%
7 2.9%
4 0.6%
-
-
2 2.7%
-
-
4 3.0%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 281Page 281 Q7o Preserve and protect open space
Base
Et hnicit y (QD8)
Lat ino /
Hispanic
Asian
American
Caucasian
/ White
African
American /
Black
Other /
Mixed
Gender (QD2)
Male Female
Signed up for Count y's
Emergency Alert
Syst em (Q12)
Yes No
Very sat isfied
Somewhat
sat isfied
Somewhat
dissatisfied
Very dissatisfied
Not sure
Prefer not to
answer
225 86 605 35 41 510 495 642 182
88 39.0%
40 46.9%
247
40.8%
12 33.4%
23 56.5%
210
41.2%
203
41.1%
271
42.2%
77 42.5%
87 38.8%
30 34.9%
240
39.7%
14 40.9%
13 31.5%
189
37.2%
205
41.5%
257
40.0%
65 35.5%
16 7.0%
4 5.0%
42 6.9%
2 7.0%
1 1.8%
32 6.2%
30 6.0%
50 7.7%
10 5.7%
7 3.1%
1 1.0%
14 2.4%
3 7.2%
1 3.6%
15 2.9%
11 2.2%
15 2.4%
6 3.4%
18 8.2%
8 9.1%
59 9.7%
4 11.5%
3 6.5%
57 11.2%
40 8.0%
41 6.4%
16 8.8%
9 4.0%
3 3.1%
3 0.5%
-
-
-
-
7 1.3%
6 1.3%
9 1.3%
7 4.1%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 282Page 282 Q7o Preserve and protect open space
Base
C om m u te Ou ts i de C i ty ( QD 6 )
Yes,
commut e
Do not
commut e
No job or
school
Very sat isfied
Somewhat
sat isfied
Somewhat
dissatisfied
Very dissatisfied
Not sure
Prefer not to
answer
332 355 307
134
40.5%
152
42.9%
119
38.8%
127
38.3%
136
38.3%
131
42.7%
24 7.3%
21 5.9%
19 6.1%
11 3.2%
9 2.4%
6 1.9%
26 7.9%
35 10.0%
30 9.8%
9 2.8%
2 0.5%
2 0.7%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 283Page 283 Q7p Provide services to seniors
Base
Overall
Years in Thousand Oaks (Q1)
Less t han 5 5 t o 9 10 t o 14 15 or more
Children Under 18 in Hsld (QD3)
None One Two
Three or
more
Very sat isfied
Somewhat
sat isfied
Somewhat
dissatisfied
Very dissatisfied
Not sure
Prefer not to
answer
1071 157 190 115 603 671 154 122 49
193
18.0%
22 14.2%
38 19.9%
18 15.9%
114
18.9%
122
18.2%
32 20.7%
16 12.8%
11 23.1%
401
37.5%
47 29.9%
63 33.1%
47 40.6%
245
40.5%
274
40.8%
40 26.3%
42 34.8%
12 25.2%
81 7.5%
10 6.1%
14 7.1%
8 7.0%
49 8.1%
60 8.9%
11 7.3%
-
-
1 2.5%
19 1.7%
4 2.5%
4 1.9%
1 0.9%
10 1.7%
11 1.6%
4 2.3%
-
-
1 1.8%
345
32.3%
68 42.9%
69 36.3%
39 34.2%
168
27.9%
186
27.8%
64 41.7%
61 49.7%
21 41.7%
32 3.0%
7 4.4%
3 1.6%
2 1.5%
18 2.9%
18 2.6%
3 1.7%
3 2.7%
3 5.8%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 284Page 284 Q7p Provide services to seniors
Base
Quality of Life (Q2)
Excellent Good
Fair, poor,
very poor
Age (QD1)
18 t o 24 25 t o 34 35 t o 44 45 t o 54 55 t o 64 65 or older Very sat isfied
Somewhat
sat isfied
Somewhat
dissatisfied
Very dissatisfied
Not sure
Prefer not to
answer
430 544 95 118 139 179 158 186 288
113
26.2%
74 13.7%
6 6.6%
33 27.8%
25 18.0%
21 11.8%
27 16.7%
29 15.5%
58 20.2%
150
35.0%
213
39.2%
38 39.7%
34 28.8%
51 36.9%
54 30.4%
49 31.0%
73 39.2%
138
48.0%
14 3.3%
52 9.6%
13 14.0%
13 10.8%
9 6.5%
14 7.9%
8 5.2%
11 6.1%
25 8.8%
4 0.9%
10 1.7%
5 5.6%
3 2.8%
1 0.9%
3 1.4%
2 1.3%
4 2.2%
6 1.9%
138
32.0%
181
33.3%
26 27.0%
31 26.5%
45 32.8%
84 46.8%
68 43.2%
63 33.7%
54 18.7%
12 2.7%
13 2.4%
7 7.2%
4 3.3%
7 5.0%
3 1.6%
4 2.6%
6 3.2%
7 2.4%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 285Page 285 Q7p Provide services to seniors
Base
Employment St at us (QD5)
Full t ime Part t ime
Self-
employed Retired Other
Overall Satisfact ion
(Q5)
Satisfied
Dis-
sat isfied
C on tact W i th C i ty
Staff (Q14)
Yes No
Very sat isfied
Somewhat
sat isfied
Somewhat
dissatisfied
Very dissatisfied
Not sure
Prefer not to
answer
476 74 93 250 117 872 116 287 736
79 16.7%
20 26.7%
15 16.3%
51 20.2%
18 14.9%
177
20.3%
9 7.8%
53 18.5%
133
18.1%
156
32.7%
25 33.8%
37 40.1%
114
45.4%
44 37.3%
333
38.2%
42 36.0%
104
36.1%
277
37.6%
35 7.3%
-
-
2 2.2%
30 11.8%
9 7.6%
58 6.7%
18 15.9%
24 8.2%
53 7.2%
8 1.6%
1 2.0%
2 2.0%
4 1.6%
2 1.3%
8 0.9%
10 9.0%
9 3.2%
8 1.1%
182
38.2%
23 31.0%
36 38.3%
50 20.1%
45 38.1%
275
31.5%
29 25.2%
93 32.3%
243
33.0%
16 3.5%
5 6.4%
1 1.2%
2 0.8%
1 0.8%
21 2.4%
7 6.1%
5 1.7%
23 3.1%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 286Page 286 Q7p Provide services to seniors
Base
Satis f action W ith
Communicat ion (Q16)
Satisfied
Dis-
sat isfied
Home Ownership
Status (QD4)
Own Rent
Ty pical Commut e Minut es (QD7)
No
commut e 20 or less 21 t o 39 40 t o 59 60 or more
Very sat isfied
Somewhat
sat isfied
Somewhat
dissatisfied
Very dissatisfied
Not sure
Prefer not to
answer
702 188 794 246 662 37 59 58 123
158
22.5%
15 8.2%
145
18.3%
45 18.2%
123
18.7%
4 11.9%
12 20.9%
6 9.7%
23 19.1%
286
40.7%
74 39.4%
297
37.4%
91 36.8%
260
39.3%
16 43.3%
16 27.8%
18 32.0%
42 34.1%
41 5.9%
29 15.5%
52 6.5%
23 9.5%
51 7.8%
2 5.4%
8 14.2%
4 7.0%
1 0.7%
7 0.9%
12 6.4%
7 0.9%
9 3.7%
11 1.7%
1 2.7%
-
-
1 2.6%
-
-
198
28.2%
52 27.6%
271
34.1%
70 28.4%
204
30.8%
13 34.9%
21 35.6%
26 44.7%
53 43.0%
13 1.8%
5 2.9%
22 2.8%
8 3.4%
12 1.8%
1 1.7%
1 1.6%
2 4.0%
4 3.1%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 287Page 287 Q7p Provide services to seniors
Base
Et hnicit y (QD8)
Lat ino /
Hispanic
Asian
American
Caucasian
/ White
African
American /
Black
Other /
Mixed
Gender (QD2)
Male Female
Signed up for Count y's
Emergency Alert
Syst em (Q12)
Yes No
Very sat isfied
Somewhat
sat isfied
Somewhat
dissatisfied
Very dissatisfied
Not sure
Prefer not to
answer
225 86 605 35 41 510 495 642 182
40 18.0%
13 15.4%
115
18.9%
4 12.6%
9 21.2%
87 17.1%
95 19.2%
120
18.7%
41 22.5%
68 30.4%
44 51.3%
224
37.1%
12 33.6%
15 37.1%
186
36.4%
194
39.2%
242
37.8%
67 36.8%
30 13.2%
5 6.0%
38 6.2%
2 5.4%
3 7.3%
44 8.7%
33 6.7%
51 7.9%
14 7.9%
5 2.4%
-
-
10 1.6%
1 2.9%
1 3.6%
1 0.2%
15 3.1%
11 1.8%
4 2.0%
65 29.0%
23 27.3%
208
34.3%
15 43.3%
13 30.7%
176
34.5%
151
30.5%
200
31.2%
52 28.6%
16 7.0%
-
-
11 1.9%
1 2.2%
-
-
16 3.1%
7 1.3%
17 2.6%
4 2.2%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 288Page 288 Q7p Provide services to seniors
Base
C om m u te Ou ts i de C i ty ( QD 6 )
Yes,
commut e
Do not
commut e
No job or
school
Very sat isfied
Somewhat
sat isfied
Somewhat
dissatisfied
Very dissatisfied
Not sure
Prefer not to
answer
332 355 307
58 17.5%
65 18.3%
59 19.1%
109
32.9%
125
35.4%
135
43.8%
23 6.9%
18 5.0%
34 11.0%
5 1.6%
6 1.6%
6 1.8%
125
37.6%
132
37.1%
72 23.6%
12 3.6%
10 2.7%
2 0.7%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 289Page 289 Q7q Provide services to youth
Base
Overall
Years in Thousand Oaks (Q1)
Less t han 5 5 t o 9 10 t o 14 15 or more
Children Under 18 in Hsld (QD3)
None One Two
Three or
more
Very sat isfied
Somewhat
sat isfied
Somewhat
dissatisfied
Very dissatisfied
Not sure
Prefer not to
answer
1071 157 190 115 603 671 154 122 49
231
21.5%
34 21.8%
46 23.9%
32 27.6%
118
19.6%
116
17.4%
48 31.2%
40 33.1%
15 29.7%
448
41.8%
52 33.3%
68 35.9%
49 42.9%
277
46.0%
274
40.9%
62 40.4%
59 48.0%
21 42.8%
74 6.9%
6 3.9%
12 6.3%
12 10.3%
44 7.3%
45 6.7%
13 8.5%
4 3.4%
6 11.8%
18 1.6%
1 0.7%
3 1.7%
-
-
13 2.2%
6 0.9%
6 4.1%
2 1.6%
2 3.3%
270
25.2%
57 36.3%
55 29.0%
21 18.5%
135
22.4%
206
30.8%
24 15.3%
16 13.3%
5 9.8%
31 2.9%
6 3.9%
6 3.2%
1 0.7%
16 2.6%
23 3.4%
1 0.5%
1 0.6%
1 2.6%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 290Page 290 Q7q Provide services to youth
Base
Quality of Life (Q2)
Excellent Good
Fair, poor,
very poor
Age (QD1)
18 t o 24 25 t o 34 35 t o 44 45 t o 54 55 t o 64 65 or older Very sat isfied
Somewhat
sat isfied
Somewhat
dissatisfied
Very dissatisfied
Not sure
Prefer not to
answer
430 544 95 118 139 179 158 186 288
128
29.6%
98 18.0%
6 5.9%
30 25.7%
31 22.1%
48 26.6%
46 29.1%
30 15.9%
46 15.9%
183
42.4%
236
43.5%
29 30.6%
40 34.1%
61 44.3%
67 37.3%
74 46.7%
75 40.4%
130
45.1%
10 2.3%
44 8.1%
20 20.7%
23 19.1%
8 5.5%
12 6.9%
6 3.9%
10 5.6%
15 5.1%
1 0.2%
7 1.3%
10 10.1%
4 3.6%
3 2.1%
2 0.9%
3 1.7%
5 2.9%
1 0.2%
98 22.9%
144
26.6%
25 26.5%
17 14.4%
30 21.8%
47 26.5%
28 17.4%
60 32.3%
87 30.3%
11 2.5%
14 2.6%
6 6.2%
4 3.1%
6 4.2%
3 1.7%
2 1.2%
5 2.9%
10 3.5%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 291Page 291 Q7q Provide services to youth
Base
Employment St at us (QD5)
Full t ime Part t ime
Self-
employed Retired Other
Overall Satisfact ion
(Q5)
Satisfied
Dis-
sat isfied
C on tact W i th C i ty
Staff (Q14)
Yes No
Very sat isfied
Somewhat
sat isfied
Somewhat
dissatisfied
Very dissatisfied
Not sure
Prefer not to
answer
476 74 93 250 117 872 116 287 736
109
22.9%
22 29.7%
15 16.1%
45 18.1%
30 25.3%
216
24.7%
8 6.6%
63 21.8%
163
22.1%
199
41.8%
35 47.0%
43 46.4%
109
43.6%
41 34.9%
379
43.4%
42 35.9%
125
43.6%
307
41.7%
35 7.4%
1 1.0%
7 7.4%
12 4.7%
16 13.5%
48 5.5%
21 17.7%
25 8.7%
39 5.3%
7 1.5%
1 2.0%
1 0.7%
3 1.0%
4 3.3%
8 0.9%
8 7.0%
5 1.8%
9 1.3%
113
23.7%
10 13.8%
24 25.8%
77 30.9%
27 23.0%
203
23.3%
31 26.8%
61 21.3%
199
27.0%
13 2.8%
5 6.4%
3 3.6%
4 1.6%
-
-
19 2.2%
7 5.9%
8 2.8%
19 2.6%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 292Page 292 Q7q Provide services to youth
Base
Satis f action W ith
Communicat ion (Q16)
Satisfied
Dis-
sat isfied
Home Ownership
Status (QD4)
Own Rent
Ty pical Commut e Minut es (QD7)
No
commut e 20 or less 21 t o 39 40 t o 59 60 or more
Very sat isfied
Somewhat
sat isfied
Somewhat
dissatisfied
Very dissatisfied
Not sure
Prefer not to
answer
702 188 794 246 662 37 59 58 123
189
26.9%
18 9.6%
172
21.6%
55 22.1%
142
21.4%
9 25.3%
12 20.2%
11 18.5%
35 28.7%
322
45.8%
74 39.4%
345
43.4%
90 36.5%
286
43.2%
19 51.5%
26 43.5%
19 33.7%
47 38.7%
37 5.2%
25 13.1%
45 5.7%
25 10.1%
46 6.9%
1 2.1%
6 9.7%
3 5.3%
7 5.5%
3 0.4%
13 6.7%
11 1.4%
7 2.7%
8 1.2%
-
-
-
-
3 4.7%
4 3.4%
139
19.8%
51 27.2%
202
25.5%
59 23.9%
170
25.6%
7 19.4%
14 23.8%
19 32.4%
25 20.7%
13 1.9%
7 3.9%
19 2.5%
11 4.6%
11 1.6%
1 1.7%
2 2.7%
3 5.4%
4 3.0%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 293Page 293 Q7q Provide services to youth
Base
Et hnicit y (QD8)
Lat ino /
Hispanic
Asian
American
Caucasian
/ White
African
American /
Black
Other /
Mixed
Gender (QD2)
Male Female
Signed up for Count y's
Emergency Alert
Syst em (Q12)
Yes No
Very sat isfied
Somewhat
sat isfied
Somewhat
dissatisfied
Very dissatisfied
Not sure
Prefer not to
answer
225 86 605 35 41 510 495 642 182
50 22.1%
18 21.4%
128
21.1%
7 19.6%
9 21.5%
111
21.8%
110
22.1%
153
23.8%
40 21.8%
94 41.6%
46 54.1%
247
40.8%
8 22.4%
20 49.4%
203
39.9%
222
44.8%
267
41.7%
72 39.4%
23 10.1%
2 2.4%
36 6.0%
2 5.4%
5 12.3%
39 7.6%
26 5.2%
43 6.7%
19 10.6%
5 2.2%
-
-
8 1.4%
2 5.9%
1 3.6%
3 0.5%
13 2.5%
6 0.9%
5 2.8%
43 19.2%
16 19.0%
175
29.0%
16 44.5%
5 13.1%
137
26.9%
116
23.5%
157
24.4%
37 20.5%
11 4.9%
3 3.1%
10 1.7%
1 2.2%
-
-
17 3.3%
9 1.8%
16 2.5%
9 4.8%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 294Page 294 Q7q Provide services to youth
Base
C om m u te Ou ts i de C i ty ( QD 6 )
Yes,
commut e
Do not
commut e
No job or
school
Very sat isfied
Somewhat
sat isfied
Somewhat
dissatisfied
Very dissatisfied
Not sure
Prefer not to
answer
332 355 307
76 22.8%
80 22.7%
61 20.0%
133
40.0%
156
43.9%
130
42.4%
23 7.0%
27 7.5%
19 6.1%
8 2.3%
5 1.3%
3 1.1%
78 23.5%
81 22.7%
89 29.0%
15 4.4%
7 1.9%
4 1.3%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 295Page 295 Q7r Protecting oaks and landmark trees
Base
Overall
Years in Thousand Oaks (Q1)
Less t han 5 5 t o 9 10 t o 14 15 or more
Children Under 18 in Hsld (QD3)
None One Two
Three or
more
Very sat isfied
Somewhat
sat isfied
Somewhat
dissatisfied
Very dissatisfied
Not sure
Prefer not to
answer
1071 157 190 115 603 671 154 122 49
387
36.1%
55 35.1%
76 39.8%
46 40.4%
208
34.5%
239
35.7%
56 36.4%
48 39.4%
20 40.7%
406
37.9%
60 38.3%
67 35.2%
42 36.3%
236
39.2%
265
39.5%
53 34.4%
47 38.8%
13 27.0%
69 6.4%
3 1.6%
11 5.5%
6 5.1%
50 8.2%
46 6.8%
11 7.3%
4 3.1%
5 10.5%
26 2.5%
1 0.6%
7 3.5%
2 1.8%
17 2.8%
11 1.6%
5 3.3%
3 2.2%
4 8.4%
149
14.0%
33 20.7%
26 13.6%
14 11.9%
76 12.6%
93 13.8%
25 16.4%
15 12.6%
5 10.8%
34 3.1%
6 3.7%
5 2.4%
5 4.4%
16 2.7%
17 2.5%
4 2.3%
5 3.8%
1 2.6%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 296Page 296 Q7r Protecting oaks and landmark trees
Base
Quality of Life (Q2)
Excellent Good
Fair, poor,
very poor
Age (QD1)
18 t o 24 25 t o 34 35 t o 44 45 t o 54 55 t o 64 65 or older Very sat isfied
Somewhat
sat isfied
Somewhat
dissatisfied
Very dissatisfied
Not sure
Prefer not to
answer
430 544 95 118 139 179 158 186 288
215
50.0%
156
28.6%
16 16.7%
47 39.4%
51 36.9%
68 37.9%
68 42.9%
68 36.4%
85 29.5%
140
32.5%
234
43.1%
32 33.7%
38 32.0%
51 37.0%
65 36.4%
47 29.5%
74 39.7%
130
45.1%
17 4.0%
40 7.4%
11 11.8%
10 8.1%
5 3.9%
8 4.6%
11 6.9%
12 6.3%
23 8.0%
8 1.9%
11 2.0%
7 7.3%
-
-
4 2.8%
5 2.8%
9 5.4%
3 1.8%
6 2.0%
43 10.0%
87 16.0%
17 18.1%
19 16.5%
23 16.6%
27 15.1%
19 11.8%
24 12.7%
38 13.2%
7 1.5%
16 2.9%
12 12.3%
5 4.1%
4 2.9%
6 3.1%
6 3.6%
6 3.1%
7 2.4%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 297Page 297 Q7r Protecting oaks and landmark trees
Base
Employment St at us (QD5)
Full t ime Part t ime
Self-
employed Retired Other
Overall Satisfact ion
(Q5)
Satisfied
Dis-
sat isfied
C on tact W i th C i ty
Staff (Q14)
Yes No
Very sat isfied
Somewhat
sat isfied
Somewhat
dissatisfied
Very dissatisfied
Not sure
Prefer not to
answer
476 74 93 250 117 872 116 287 736
180
37.9%
39 52.6%
32 34.7%
77 30.9%
37 31.3%
352
40.4%
15 12.6%
110
38.4%
263
35.7%
160
33.7%
26 35.2%
41 43.7%
112
44.8%
45 38.7%
339
38.8%
39 33.7%
110
38.3%
275
37.4%
29 6.2%
1 1.2%
5 5.9%
22 8.6%
9 7.7%
47 5.3%
20 16.9%
17 5.9%
49 6.6%
16 3.3%
-
-
1 0.9%
4 1.6%
1 0.7%
12 1.3%
13 11.4%
12 4.1%
15 2.0%
73 15.4%
6 8.4%
12 12.4%
31 12.5%
22 18.4%
103
11.9%
20 17.6%
31 11.0%
109
14.8%
17 3.6%
2 2.5%
2 2.5%
4 1.6%
4 3.1%
20 2.3%
9 7.9%
7 2.5%
26 3.5%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 298Page 298 Q7r Protecting oaks and landmark trees
Base
Satis f action W ith
Communicat ion (Q16)
Satisfied
Dis-
sat isfied
Home Ownership
Status (QD4)
Own Rent
Ty pical Commut e Minut es (QD7)
No
commut e 20 or less 21 t o 39 40 t o 59 60 or more
Very sat isfied
Somewhat
sat isfied
Somewhat
dissatisfied
Very dissatisfied
Not sure
Prefer not to
answer
702 188 794 246 662 37 59 58 123
304
43.2%
42 22.4%
280
35.3%
98 39.9%
234
35.4%
19 51.3%
23 39.3%
24 42.4%
47 38.0%
266
37.9%
78 41.9%
312
39.3%
82 33.2%
263
39.8%
12 32.0%
17 28.5%
19 33.2%
45 36.9%
40 5.7%
12 6.2%
56 7.1%
12 5.0%
45 6.8%
2 4.9%
3 4.9%
4 6.1%
8 6.6%
9 1.3%
13 6.9%
16 2.0%
9 3.5%
14 2.1%
1 4.0%
3 5.9%
-
-
3 2.1%
75 10.6%
28 15.0%
106
13.4%
38 15.3%
93 14.1%
3 7.9%
9 15.3%
9 15.6%
18 14.3%
9 1.2%
14 7.6%
23 2.9%
8 3.1%
12 1.9%
-
-
4 6.2%
2 2.7%
3 2.2%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 299Page 299 Q7r Protecting oaks and landmark trees
Base
Et hnicit y (QD8)
Lat ino /
Hispanic
Asian
American
Caucasian
/ White
African
American /
Black
Other /
Mixed
Gender (QD2)
Male Female
Signed up for Count y's
Emergency Alert
Syst em (Q12)
Yes No
Very sat isfied
Somewhat
sat isfied
Somewhat
dissatisfied
Very dissatisfied
Not sure
Prefer not to
answer
225 86 605 35 41 510 495 642 182
95 42.4%
29 34.3%
222
36.6%
7 20.4%
17 40.3%
175
34.2%
192
38.8%
249
38.8%
65 35.7%
79 35.2%
32 37.1%
228
37.7%
14 40.3%
17 42.0%
192
37.7%
189
38.2%
241
37.5%
72 39.3%
14 6.3%
5 5.8%
37 6.1%
3 8.4%
3 7.4%
35 6.9%
30 6.0%
42 6.6%
12 6.7%
7 2.9%
1 0.9%
12 2.0%
3 9.8%
-
-
14 2.7%
11 2.3%
21 3.2%
2 1.3%
15 6.5%
16 18.4%
98 16.1%
7 21.1%
3 8.5%
79 15.5%
59 12.0%
72 11.1%
20 11.1%
15 6.8%
3 3.5%
9 1.6%
-
-
1 1.9%
15 3.0%
14 2.8%
18 2.8%
11 5.9%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 300Page 300 Q7r Protecting oaks and landmark trees
Base
C om m u te Ou ts i de C i ty ( QD 6 )
Yes,
commut e
Do not
commut e
No job or
school
Very sat isfied
Somewhat
sat isfied
Somewhat
dissatisfied
Very dissatisfied
Not sure
Prefer not to
answer
332 355 307
127
38.2%
133
37.5%
101
32.9%
115
34.6%
129
36.3%
134
43.8%
21 6.4%
20 5.6%
26 8.3%
7 2.3%
9 2.5%
5 1.6%
46 13.9%
56 15.8%
37 12.1%
16 4.7%
8 2.4%
4 1.3%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 301Page 301 Q7s Provide housing and shelter for the homeless
Base
Overall
Years in Thousand Oaks (Q1)
Less t han 5 5 t o 9 10 t o 14 15 or more
Children Under 18 in Hsld (QD3)
None One Two
Three or
more
Very sat isfied
Somewhat
sat isfied
Somewhat
dissatisfied
Very dissatisfied
Not sure
Prefer not to
answer
1071 157 190 115 603 671 154 122 49
112
10.5%
16 10.4%
19 10.1%
15 13.0%
61 10.1%
63 9.4%
21 13.6%
13 10.4%
8 15.7%
241
22.5%
38 24.1%
34 17.7%
25 21.9%
144
23.8%
156
23.2%
36 23.1%
26 21.6%
5 10.2%
227
21.2%
14 9.1%
37 19.5%
28 24.4%
147
24.4%
163
24.3%
24 15.9%
23 18.9%
5 10.0%
128
12.0%
12 7.9%
22 11.3%
20 17.5%
74 12.3%
81 12.1%
15 9.9%
14 11.3%
12 23.9%
287
26.8%
63 40.2%
62 32.7%
22 19.0%
138
22.9%
164
24.5%
48 31.3%
38 30.9%
16 33.0%
76 7.1%
13 8.3%
17 8.7%
5 4.1%
39 6.5%
43 6.5%
10 6.3%
8 6.9%
4 7.2%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 302Page 302 Q7s Provide housing and shelter for the homeless
Base
Quality of Life (Q2)
Excellent Good
Fair, poor,
very poor
Age (QD1)
18 t o 24 25 t o 34 35 t o 44 45 t o 54 55 t o 64 65 or older Very sat isfied
Somewhat
sat isfied
Somewhat
dissatisfied
Very dissatisfied
Not sure
Prefer not to
answer
430 544 95 118 139 179 158 186 288
65 15.0%
41 7.6%
6 6.7%
15 12.3%
19 13.5%
15 8.4%
18 11.3%
19 10.2%
27 9.4%
106
24.6%
125
23.1%
10 10.3%
20 16.8%
40 29.0%
32 18.0%
27 16.8%
49 26.5%
71 24.8%
85 19.7%
121
22.3%
20 20.8%
43 36.0%
27 19.2%
35 19.5%
31 19.3%
33 17.7%
59 20.6%
25 5.8%
71 13.1%
32 34.2%
18 15.2%
17 12.2%
31 17.6%
22 13.7%
17 9.3%
23 8.0%
129
30.0%
143
26.2%
14 14.7%
16 13.5%
28 20.3%
56 31.6%
49 30.7%
53 28.4%
84 29.2%
21 4.8%
42 7.8%
13 13.2%
7 6.1%
8 5.8%
9 4.9%
13 8.2%
15 7.9%
23 8.0%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 303Page 303 Q7s Provide housing and shelter for the homeless
Base
Employment St at us (QD5)
Full t ime Part t ime
Self-
employed Retired Other
Overall Satisfact ion
(Q5)
Satisfied
Dis-
sat isfied
C on tact W i th C i ty
Staff (Q14)
Yes No
Very sat isfied
Somewhat
sat isfied
Somewhat
dissatisfied
Very dissatisfied
Not sure
Prefer not to
answer
476 74 93 250 117 872 116 287 736
40 8.3%
8 11.2%
13 13.5%
26 10.3%
18 15.3%
103
11.8%
8 6.6%
30 10.5%
77 10.5%
105
22.1%
20 26.6%
18 19.5%
66 26.4%
16 13.6%
214
24.6%
15 13.2%
72 24.9%
159
21.6%
93 19.6%
23 31.6%
21 22.5%
51 20.5%
30 25.3%
187
21.4%
23 19.5%
58 20.2%
161
21.9%
73 15.4%
5 7.4%
13 13.9%
16 6.2%
17 14.8%
86 9.8%
35 30.1%
44 15.2%
76 10.3%
129
27.0%
17 23.3%
22 23.7%
78 31.2%
28 24.1%
229
26.2%
22 19.4%
64 22.3%
213
28.9%
36 7.5%
-
-
6 6.9%
13 5.3%
8 6.9%
54 6.2%
13 11.1%
20 7.0%
50 6.8%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 304Page 304 Q7s Provide housing and shelter for the homeless
Base
Satis f action W ith
Communicat ion (Q16)
Satisfied
Dis-
sat isfied
Home Ownership
Status (QD4)
Own Rent
Ty pical Commut e Minut es (QD7)
No
commut e 20 or less 21 t o 39 40 t o 59 60 or more
Very sat isfied
Somewhat
sat isfied
Somewhat
dissatisfied
Very dissatisfied
Not sure
Prefer not to
answer
702 188 794 246 662 37 59 58 123
91 12.9%
12 6.4%
83 10.5%
29 11.8%
72 10.8%
6 17.1%
1 1.8%
5 9.0%
11 8.8%
186
26.5%
40 21.2%
179
22.5%
53 21.3%
154
23.3%
6 16.8%
13 21.2%
10 16.5%
31 25.3%
154
21.9%
39 20.6%
162
20.4%
56 22.6%
143
21.6%
5 13.8%
17 29.1%
12 21.3%
22 17.7%
65 9.3%
43 22.8%
80 10.1%
45 18.1%
81 12.2%
5 13.6%
13 21.8%
8 13.7%
13 10.3%
174
24.7%
38 20.1%
228
28.7%
52 21.2%
181
27.3%
13 34.7%
9 15.9%
17 29.1%
39 32.0%
33 4.7%
17 8.8%
62 7.8%
12 4.9%
31 4.7%
1 4.0%
6 10.2%
6 10.4%
7 6.0%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 305Page 305 Q7s Provide housing and shelter for the homeless
Base
Et hnicit y (QD8)
Lat ino /
Hispanic
Asian
American
Caucasian
/ White
African
American /
Black
Other /
Mixed
Gender (QD2)
Male Female
Signed up for Count y's
Emergency Alert
Syst em (Q12)
Yes No
Very sat isfied
Somewhat
sat isfied
Somewhat
dissatisfied
Very dissatisfied
Not sure
Prefer not to
answer
225 86 605 35 41 510 495 642 182
28 12.6%
11 13.2%
52 8.6%
3 8.3%
8 19.6%
48 9.5%
54 10.8%
74 11.5%
19 10.2%
50 22.1%
27 32.0%
131
21.6%
6 15.8%
10 23.5%
128
25.1%
103
20.7%
158
24.6%
39 21.3%
51 22.5%
18 21.4%
136
22.4%
6 18.6%
5 13.2%
91 17.9%
125
25.3%
132
20.5%
38 20.6%
35 15.4%
6 6.7%
63 10.4%
6 18.5%
8 19.3%
58 11.5%
62 12.5%
70 11.0%
28 15.3%
42 18.8%
22 25.6%
185
30.6%
13 36.4%
7 17.3%
151
29.6%
119
24.1%
163
25.3%
41 22.7%
19 8.5%
1 1.2%
39 6.4%
1 2.4%
3 7.1%
32 6.3%
33 6.6%
46 7.1%
18 9.9%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 306Page 306 Q7s Provide housing and shelter for the homeless
Base
C om m u te Ou ts i de C i ty ( QD 6 )
Yes,
commut e
Do not
commut e
No job or
school
Very sat isfied
Somewhat
sat isfied
Somewhat
dissatisfied
Very dissatisfied
Not sure
Prefer not to
answer
332 355 307
32 9.6%
36 10.1%
36 11.6%
71 21.3%
77 21.7%
77 25.1%
71 21.3%
82 23.2%
61 19.7%
42 12.6%
55 15.4%
26 8.6%
87 26.3%
91 25.7%
90 29.2%
30 8.9%
14 3.8%
18 5.8%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 307Page 307 Q7t Facilitate the development of affordable housing
Base
Overall
Years in Thousand Oaks (Q1)
Less t han 5 5 t o 9 10 t o 14 15 or more
Children Under 18 in Hsld (QD3)
None One Two
Three or
more
Very sat isfied
Somewhat
sat isfied
Somewhat
dissatisfied
Very dissatisfied
Not sure
Prefer not to
answer
1071 157 190 115 603 671 154 122 49
101
9.5%
14 9.1%
26 13.7%
11 9.8%
49 8.1%
54 8.0%
15 9.9%
13 10.7%
7 14.1%
238
22.2%
31 19.7%
43 22.6%
34 29.3%
130
21.5%
156
23.3%
32 20.5%
29 23.3%
6 12.0%
230
21.4%
27 16.8%
42 22.1%
21 18.3%
140
23.2%
160
23.8%
33 21.6%
21 16.8%
7 13.5%
196
18.3%
29 18.4%
29 15.2%
21 17.9%
117
19.3%
120
17.9%
31 20.1%
13 10.9%
15 29.9%
242
22.6%
49 31.2%
44 22.9%
22 18.7%
127
21.0%
146
21.8%
35 22.5%
37 30.1%
11 21.5%
65 6.0%
8 4.8%
7 3.5%
7 6.0%
41 6.9%
35 5.3%
8 5.5%
10 8.1%
4 9.1%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 308Page 308 Q7t Facilitate the development of affordable housing
Base
Quality of Life (Q2)
Excellent Good
Fair, poor,
very poor
Age (QD1)
18 t o 24 25 t o 34 35 t o 44 45 t o 54 55 t o 64 65 or older Very sat isfied
Somewhat
sat isfied
Somewhat
dissatisfied
Very dissatisfied
Not sure
Prefer not to
answer
430 544 95 118 139 179 158 186 288
58 13.6%
37 6.8%
6 6.4%
12 10.1%
16 11.9%
10 5.4%
18 11.5%
16 8.8%
29 10.0%
117
27.3%
113
20.7%
7 7.1%
19 16.3%
34 24.6%
33 18.4%
32 20.4%
43 23.0%
74 25.6%
79 18.3%
139
25.5%
13 13.2%
36 30.6%
37 26.9%
35 19.8%
24 15.3%
39 21.2%
57 19.9%
48 11.1%
100
18.4%
48 50.8%
39 32.9%
33 23.6%
44 24.6%
29 18.5%
23 12.6%
27 9.6%
108
25.2%
120
22.0%
13 13.3%
9 7.3%
13 9.5%
47 26.6%
43 27.0%
54 28.9%
76 26.5%
20 4.6%
36 6.6%
9 9.1%
3 2.8%
5 3.5%
9 5.2%
12 7.4%
10 5.5%
24 8.4%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 309Page 309 Q7t Facilitate the development of affordable housing
Base
Employment St at us (QD5)
Full t ime Part t ime
Self-
employed Retired Other
Overall Satisfact ion
(Q5)
Satisfied
Dis-
sat isfied
C on tact W i th C i ty
Staff (Q14)
Yes No
Very sat isfied
Somewhat
sat isfied
Somewhat
dissatisfied
Very dissatisfied
Not sure
Prefer not to
answer
476 74 93 250 117 872 116 287 736
41 8.6%
5 6.7%
8 8.6%
23 9.1%
14 11.5%
93 10.6%
4 3.4%
30 10.4%
66 8.9%
96 20.2%
17 22.7%
15 15.7%
71 28.2%
25 21.2%
206
23.6%
18 15.1%
72 25.1%
153
20.8%
107
22.5%
18 24.4%
19 20.6%
51 20.4%
27 23.0%
196
22.5%
18 15.5%
62 21.4%
160
21.8%
94 19.8%
15 20.3%
23 24.3%
26 10.3%
26 21.8%
131
15.0%
49 41.9%
49 17.1%
135
18.4%
113
23.8%
14 19.3%
19 20.6%
65 26.0%
23 19.3%
202
23.1%
15 12.7%
60 21.0%
176
23.9%
25 5.2%
5 6.6%
10 10.2%
15 6.1%
4 3.2%
45 5.2%
13 11.5%
14 5.0%
46 6.2%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 310Page 310 Q7t Facilitate the development of affordable housing
Base
Satis f action W ith
Communicat ion (Q16)
Satisfied
Dis-
sat isfied
Home Ownership
Status (QD4)
Own Rent
Ty pical Commut e Minut es (QD7)
No
commut e 20 or less 21 t o 39 40 t o 59 60 or more
Very sat isfied
Somewhat
sat isfied
Somewhat
dissatisfied
Very dissatisfied
Not sure
Prefer not to
answer
702 188 794 246 662 37 59 58 123
78 11.1%
13 6.8%
72 9.1%
28 11.4%
61 9.2%
4 10.1%
3 4.5%
4 7.7%
13 10.7%
193
27.5%
25 13.2%
192
24.2%
39 15.9%
157
23.7%
10 28.0%
11 18.9%
6 10.3%
26 21.6%
159
22.7%
40 21.6%
167
21.1%
54 22.0%
135
20.5%
5 14.4%
18 29.8%
18 31.2%
31 25.5%
99 14.1%
62 33.2%
102
12.9%
82 33.2%
119
18.0%
4 12.2%
13 21.5%
10 17.2%
24 19.2%
138
19.7%
36 19.4%
206
26.0%
33 13.3%
156
23.5%
11 30.0%
13 21.3%
15 26.8%
22 18.2%
35 5.0%
11 5.9%
54 6.8%
10 4.2%
34 5.1%
2 5.4%
2 4.0%
4 6.8%
6 4.8%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 311Page 311 Q7t Facilitate the development of affordable housing
Base
Et hnicit y (QD8)
Lat ino /
Hispanic
Asian
American
Caucasian
/ White
African
American /
Black
Other /
Mixed
Gender (QD2)
Male Female
Signed up for Count y's
Emergency Alert
Syst em (Q12)
Yes No
Very sat isfied
Somewhat
sat isfied
Somewhat
dissatisfied
Very dissatisfied
Not sure
Prefer not to
answer
225 86 605 35 41 510 495 642 182
22 9.9%
12 14.2%
48 7.9%
2 5.1%
5 12.3%
53 10.4%
41 8.3%
67 10.5%
20 10.7%
44 19.6%
25 29.0%
135
22.2%
7 20.3%
13 31.5%
117
23.1%
104
20.9%
149
23.3%
44 24.3%
50 22.4%
19 21.8%
141
23.3%
3 7.2%
8 18.3%
98 19.1%
123
24.8%
130
20.3%
36 19.8%
60 26.5%
13 15.5%
90 14.8%
11 31.8%
8 20.2%
86 17.0%
96 19.5%
105
16.3%
36 20.0%
33 14.6%
17 19.5%
162
26.8%
11 30.9%
4 10.7%
130
25.5%
101
20.4%
149
23.2%
37 20.1%
16 7.0%
-
-
30 5.0%
2 4.6%
3 7.1%
25 5.0%
30 6.1%
41 6.4%
9 5.1%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 312Page 312 Q7t Facilitate the development of affordable housing
Base
C om m u te Ou ts i de C i ty ( QD 6 )
Yes,
commut e
Do not
commut e
No job or
school
Very sat isfied
Somewhat
sat isfied
Somewhat
dissatisfied
Very dissatisfied
Not sure
Prefer not to
answer
332 355 307
28 8.6%
30 8.5%
31 10.0%
65 19.7%
76 21.4%
81 26.3%
82 24.8%
70 19.7%
66 21.3%
61 18.4%
87 24.4%
33 10.7%
72 21.8%
77 21.8%
78 25.5%
23 6.8%
15 4.2%
19 6.2%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 313Page 313 Q7u Provide access and information about city events, services, and policies
Base
Overall
Years in Thousand Oaks (Q1)
Less t han 5 5 t o 9 10 t o 14 15 or more
Children Under 18 in Hsld (QD3)
None One Two
Three or
more
Very sat isfied
Somewhat
sat isfied
Somewhat
dissatisfied
Very dissatisfied
Not sure
Prefer not to
answer
1071 157 190 115 603 671 154 122 49
239
22.3%
33 21.0%
48 25.4%
37 32.0%
120
19.8%
140
20.9%
45 29.0%
25 20.4%
16 31.8%
532
49.6%
80 50.9%
87 45.6%
51 44.1%
313
51.9%
358
53.3%
64 41.5%
62 50.5%
22 43.7%
123
11.5%
22 13.9%
17 8.7%
9 7.7%
76 12.6%
67 9.9%
25 16.2%
13 10.2%
3 6.5%
25 2.4%
-
-
8 4.3%
1 0.9%
16 2.6%
18 2.6%
4 2.8%
-
-
-
-
130
12.2%
19 12.0%
24 12.7%
18 15.4%
68 11.3%
77 11.4%
14 8.8%
22 18.2%
8 15.3%
22 2.1%
3 2.2%
6 3.2%
-
-
10 1.7%
12 1.8%
3 1.8%
1 0.6%
1 2.6%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 314Page 314 Q7u Provide access and information about city events, services, and policies
Base
Quality of Life (Q2)
Excellent Good
Fair, poor,
very poor
Age (QD1)
18 t o 24 25 t o 34 35 t o 44 45 t o 54 55 t o 64 65 or older Very sat isfied
Somewhat
sat isfied
Somewhat
dissatisfied
Very dissatisfied
Not sure
Prefer not to
answer
430 544 95 118 139 179 158 186 288
134
31.1%
97 17.9%
8 8.0%
21 17.6%
31 22.5%
38 21.2%
50 31.5%
40 21.6%
59 20.4%
212
49.2%
284
52.3%
36 37.8%
55 46.5%
73 52.6%
78 43.7%
70 44.2%
94 50.6%
161
55.9%
29 6.8%
76 13.9%
18 19.1%
22 19.0%
14 10.0%
25 13.8%
17 10.5%
19 10.3%
26 8.9%
5 1.2%
7 1.4%
12 13.1%
3 2.5%
5 3.5%
5 2.8%
2 1.6%
5 2.9%
4 1.5%
45 10.4%
68 12.6%
15 15.8%
11 9.1%
12 8.7%
30 16.7%
19 12.2%
25 13.6%
32 11.2%
5 1.2%
11 2.0%
6 6.2%
6 5.4%
4 2.7%
3 1.7%
-
-
2 1.0%
6 2.1%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 315Page 315 Q7u Provide access and information about city events, services, and policies
Base
Employment St at us (QD5)
Full t ime Part t ime
Self-
employed Retired Other
Overall Satisfact ion
(Q5)
Satisfied
Dis-
sat isfied
C on tact W i th C i ty
Staff (Q14)
Yes No
Very sat isfied
Somewhat
sat isfied
Somewhat
dissatisfied
Very dissatisfied
Not sure
Prefer not to
answer
476 74 93 250 117 872 116 287 736
115
24.1%
19 25.9%
12 12.4%
56 22.2%
25 21.4%
217
24.9%
15 13.3%
61 21.4%
168
22.8%
223
46.9%
35 47.7%
53 56.8%
139
55.5%
59 50.1%
450
51.6%
40 34.7%
144
50.1%
364
49.4%
63 13.3%
5 6.5%
11 12.3%
19 7.5%
14 12.3%
90 10.3%
28 23.8%
36 12.6%
80 10.9%
16 3.3%
1 2.0%
2 2.0%
4 1.5%
1 0.8%
13 1.5%
10 8.5%
9 3.1%
13 1.7%
51 10.7%
9 11.7%
15 16.5%
31 12.4%
15 13.0%
88 10.1%
19 16.1%
32 11.2%
94 12.8%
8 1.7%
5 6.1%
-
-
2 0.9%
3 2.3%
14 1.6%
4 3.6%
5 1.6%
18 2.4%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 316Page 316 Q7u Provide access and information about city events, services, and policies
Base
Satis f action W ith
Communicat ion (Q16)
Satisfied
Dis-
sat isfied
Home Ownership
Status (QD4)
Own Rent
Ty pical Commut e Minut es (QD7)
No
commut e 20 or less 21 t o 39 40 t o 59 60 or more
Very sat isfied
Somewhat
sat isfied
Somewhat
dissatisfied
Very dissatisfied
Not sure
Prefer not to
answer
702 188 794 246 662 37 59 58 123
200
28.5%
18 9.4%
171
21.6%
60 24.5%
156
23.5%
8 21.9%
10 17.7%
11 18.4%
30 24.6%
396
56.4%
70 37.5%
404
50.9%
114
46.1%
341
51.6%
24 63.8%
25 43.0%
27 47.6%
52 42.8%
51 7.2%
55 29.6%
91 11.5%
28 11.2%
71 10.7%
1 2.1%
9 14.8%
9 16.4%
14 11.3%
4 0.6%
20 10.8%
13 1.6%
12 5.1%
10 1.6%
-
-
3 5.5%
2 4.0%
7 5.5%
44 6.2%
18 9.8%
100
12.6%
25 10.2%
78 11.8%
4 12.1%
7 11.7%
8 13.7%
16 12.8%
8 1.1%
6 2.9%
15 1.9%
7 2.9%
6 0.9%
-
-
4 7.3%
-
-
4 3.0%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 317Page 317 Q7u Provide access and information about city events, services, and policies
Base
Et hnicit y (QD8)
Lat ino /
Hispanic
Asian
American
Caucasian
/ White
African
American /
Black
Other /
Mixed
Gender (QD2)
Male Female
Signed up for Count y's
Emergency Alert
Syst em (Q12)
Yes No
Very sat isfied
Somewhat
sat isfied
Somewhat
dissatisfied
Very dissatisfied
Not sure
Prefer not to
answer
225 86 605 35 41 510 495 642 182
47 20.9%
26 30.4%
128
21.1%
6 17.0%
16 38.6%
111
21.8%
118
23.8%
163
25.4%
37 20.2%
104
46.2%
40 46.3%
321
52.9%
18 52.9%
13 31.3%
249
48.9%
256
51.6%
325
50.6%
89 48.8%
34 15.3%
7 8.7%
61 10.1%
4 10.4%
6 14.9%
55 10.7%
56 11.2%
71 11.1%
21 11.6%
7 3.2%
2 2.2%
11 1.9%
-
-
2 5.5%
11 2.2%
11 2.2%
11 1.7%
6 3.3%
21 9.2%
8 9.3%
81 13.4%
6 17.5%
4 9.7%
70 13.7%
52 10.5%
60 9.4%
22 11.9%
12 5.2%
3 3.1%
4 0.6%
1 2.2%
-
-
14 2.7%
4 0.8%
12 1.9%
8 4.2%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 318Page 318 Q7u Provide access and information about city events, services, and policies
Base
C om m u te Ou ts i de C i ty ( QD 6 )
Yes,
commut e
Do not
commut e
No job or
school
Very sat isfied
Somewhat
sat isfied
Somewhat
dissatisfied
Very dissatisfied
Not sure
Prefer not to
answer
332 355 307
67 20.1%
87 24.4%
69 22.5%
160
48.3%
175
49.3%
166
54.1%
41 12.2%
45 12.7%
26 8.4%
13 3.9%
6 1.6%
5 1.5%
40 12.0%
39 10.9%
39 12.8%
11 3.4%
4 1.1%
2 0.7%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 319Page 319 Q8a Showcasing local businesses
Base
Overall
Years in Thousand Oaks (Q1)
Less t han 5 5 t o 9 10 t o 14 15 or more
Children Under 18 in Hsld (QD3)
None One Two
Three or
more
High priority
Medium priority
Low priorit y
Should not
include
Not sure
Prefer not to
answer
1071 157 190 115 603 671 154 122 49
466
43.5%
77 49.2%
94 49.4%
45 39.4%
248
41.1%
274
40.9%
83 54.0%
48 39.5%
30 61.0%
435
40.6%
71 45.2%
72 38.0%
53 45.9%
238
39.4%
285
42.5%
57 37.0%
61 50.0%
13 26.9%
112
10.4%
6 3.8%
19 10.0%
9 7.9%
78 12.9%
72 10.7%
9 6.1%
10 8.4%
4 7.3%
30 2.8%
1 0.5%
3 1.8%
3 2.7%
22 3.7%
18 2.7%
1 0.4%
1 0.6%
2 3.1%
23 2.2%
2 1.4%
1 0.4%
2 1.4%
18 3.0%
17 2.5%
2 1.4%
2 1.4%
1 1.6%
6 0.6%
-
-
1 0.4%
3 2.8%
-
-
5 0.7%
2 1.0%
-
-
-
-
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 320Page 320 Q8a Showcasing local businesses
Base
Quality of Life (Q2)
Excellent Good
Fair, poor,
very poor
Age (QD1)
18 t o 24 25 t o 34 35 t o 44 45 t o 54 55 t o 64 65 or older High priority
Medium priority
Low priorit y
Should not
include
Not sure
Prefer not to
answer
430 544 95 118 139 179 158 186 288
204
47.5%
219
40.3%
41 43.5%
55 46.6%
73 52.4%
90 50.3%
76 48.3%
78 41.9%
93 32.3%
176
40.8%
232
42.6%
26 27.6%
53 44.8%
48 35.0%
74 41.2%
55 34.6%
82 44.1%
122
42.4%
31 7.1%
67 12.4%
13 14.3%
7 5.7%
15 10.8%
8 4.2%
19 12.3%
15 8.2%
48 16.6%
11 2.5%
10 1.8%
9 9.5%
1 1.1%
1 0.8%
4 2.0%
3 2.2%
9 4.7%
10 3.4%
9 2.0%
12 2.1%
3 2.9%
-
-
2 1.1%
3 1.4%
3 2.1%
2 1.1%
14 4.8%
-
-
4 0.7%
2 2.2%
2 1.8%
-
-
2 0.9%
1 0.5%
-
-
2 0.6%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 321Page 321 Q8a Showcasing local businesses
Base
Employment St at us (QD5)
Full t ime Part t ime
Self-
employed Retired Other
Overall Satisfact ion
(Q5)
Satisfied
Dis-
sat isfied
C on tact W i th C i ty
Staff (Q14)
Yes No
High priority
Medium priority
Low priorit y
Should not
include
Not sure
Prefer not to
answer
476 74 93 250 117 872 116 287 736
221
46.5%
35 46.9%
55 58.8%
78 31.3%
58 49.9%
380
43.5%
51 44.3%
126
43.9%
315
42.8%
190
40.0%
35 47.7%
27 29.0%
109
43.4%
51 43.4%
367
42.0%
33 28.2%
117
40.6%
306
41.6%
40 8.4%
3 4.4%
9 9.3%
40 16.0%
8 6.7%
83 9.5%
22 18.9%
27 9.2%
78 10.5%
13 2.7%
-
-
1 1.6%
9 3.8%
-
-
21 2.4%
7 6.1%
11 3.8%
16 2.2%
7 1.5%
1 1.1%
1 1.4%
12 4.8%
-
-
18 2.1%
3 2.5%
5 1.8%
17 2.3%
5 0.9%
-
-
-
-
2 0.6%
-
-
4 0.5%
-
-
2 0.6%
5 0.6%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 322Page 322 Q8a Showcasing local businesses
Base
Satis f action W ith
Communicat ion (Q16)
Satisfied
Dis-
sat isfied
Home Ownership
Status (QD4)
Own Rent
Ty pical Commut e Minut es (QD7)
No
commut e 20 or less 21 t o 39 40 t o 59 60 or more
High priority
Medium priority
Low priorit y
Should not
include
Not sure
Prefer not to
answer
702 188 794 246 662 37 59 58 123
308
43.8%
87 46.6%
329
41.5%
123
50.0%
287
43.4%
14 39.2%
21 35.4%
19 33.1%
67 54.4%
290
41.3%
63 33.6%
318
40.0%
105
42.5%
266
40.2%
19 52.6%
31 53.0%
24 41.2%
49 39.6%
64 9.1%
29 15.3%
98 12.4%
11 4.6%
70 10.6%
2 5.3%
6 9.7%
11 19.6%
6 4.7%
18 2.6%
6 3.0%
24 3.0%
4 1.7%
17 2.5%
1 2.8%
1 1.9%
1 1.7%
1 0.7%
19 2.7%
3 1.5%
21 2.7%
2 0.7%
18 2.6%
-
-
-
-
3 4.3%
1 0.5%
4 0.6%
-
-
4 0.5%
1 0.3%
4 0.6%
-
-
-
-
-
-
-
-
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 323Page 323 Q8a Showcasing local businesses
Base
Et hnicit y (QD8)
Lat ino /
Hispanic
Asian
American
Caucasian
/ White
African
American /
Black
Other /
Mixed
Gender (QD2)
Male Female
Signed up for Count y's
Emergency Alert
Syst em (Q12)
Yes No
High priority
Medium priority
Low priorit y
Should not
include
Not sure
Prefer not to
answer
225 86 605 35 41 510 495 642 182
97 43.2%
40 47.4%
251
41.5%
15 43.5%
24 59.0%
195
38.3%
241
48.7%
273
42.5%
90 49.2%
95 42.3%
29 33.5%
260
42.9%
16 45.0%
13 32.0%
220
43.3%
199
40.1%
260
40.6%
71 39.0%
17 7.4%
11 12.8%
66 10.9%
2 7.1%
3 7.2%
64 12.5%
34 6.8%
67 10.4%
16 8.7%
9 4.0%
1 0.9%
16 2.6%
-
-
1 1.9%
19 3.7%
5 1.1%
23 3.6%
2 0.9%
3 1.4%
4 4.5%
12 1.9%
2 4.5%
-
-
9 1.8%
13 2.5%
15 2.4%
2 1.1%
4 1.6%
1 0.9%
1 0.1%
-
-
-
-
2 0.5%
4 0.7%
3 0.5%
2 1.1%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 324Page 324 Q8a Showcasing local businesses
Base
C om m u te Ou ts i de C i ty ( QD 6 )
Yes,
commut e
Do not
commut e
No job or
school
High priority
Medium priority
Low priorit y
Should not
include
Not sure
Prefer not to
answer
332 355 307
156
46.9%
176
49.6%
111
36.3%
139
41.9%
134
37.6%
132
43.1%
27 8.1%
30 8.5%
40 13.0%
5 1.6%
7 2.0%
9 3.1%
3 1.0%
5 1.5%
12 3.9%
2 0.6%
2 0.7%
2 0.5%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 325Page 325 Q8b Providing housing
Base
Overall
Years in Thousand Oaks (Q1)
Less t han 5 5 t o 9 10 t o 14 15 or more
Children Under 18 in Hsld (QD3)
None One Two
Three or
more
High priority
Medium priority
Low priorit y
Should not
include
Not sure
Prefer not to
answer
1071 157 190 115 603 671 154 122 49
409
38.2%
62 39.6%
73 38.2%
39 33.9%
234
38.7%
276
41.1%
66 42.8%
36 29.8%
14 29.1%
258
24.1%
46 28.9%
48 25.1%
24 20.7%
141
23.4%
171
25.5%
37 23.8%
27 21.8%
11 22.3%
216
20.1%
30 18.8%
38 20.0%
26 22.9%
122
20.1%
122
18.1%
23 15.2%
39 32.3%
10 19.3%
149
13.9%
15 9.4%
26 13.9%
22 19.5%
84 14.0%
73 10.9%
24 15.5%
15 12.6%
14 29.3%
31 2.9%
4 2.6%
5 2.5%
3 2.3%
19 3.1%
23 3.4%
4 2.7%
3 2.9%
-
-
9 0.8%
1 0.7%
1 0.4%
1 0.7%
4 0.6%
7 1.0%
-
-
1 0.6%
-
-
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 326Page 326 Q8b Providing housing
Base
Quality of Life (Q2)
Excellent Good
Fair, poor,
very poor
Age (QD1)
18 t o 24 25 t o 34 35 t o 44 45 t o 54 55 t o 64 65 or older High priority
Medium priority
Low priorit y
Should not
include
Not sure
Prefer not to
answer
430 544 95 118 139 179 158 186 288
161
37.5%
202
37.2%
43 45.7%
81 68.1%
77 55.6%
61 34.4%
44 27.9%
60 32.2%
84 29.3%
122
28.3%
124
22.8%
13 13.8%
20 16.6%
26 19.0%
47 26.1%
37 23.4%
45 24.1%
83 29.0%
81 18.7%
119
21.9%
16 16.8%
15 12.6%
20 14.1%
40 22.5%
37 23.4%
41 22.2%
63 21.8%
55 12.7%
75 13.7%
19 20.6%
-
-
14 10.4%
26 14.7%
35 22.0%
33 17.8%
40 14.0%
11 2.5%
19 3.5%
1 0.9%
1 1.0%
1 0.9%
4 2.2%
4 2.8%
7 3.7%
12 4.3%
1 0.3%
5 0.9%
2 2.2%
2 1.8%
-
-
-
-
1 0.5%
-
-
5 1.6%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 327Page 327 Q8b Providing housing
Base
Employment St at us (QD5)
Full t ime Part t ime
Self-
employed Retired Other
Overall Satisfact ion
(Q5)
Satisfied
Dis-
sat isfied
C on tact W i th C i ty
Staff (Q14)
Yes No
High priority
Medium priority
Low priorit y
Should not
include
Not sure
Prefer not to
answer
476 74 93 250 117 872 116 287 736
186
39.1%
38 51.5%
28 30.3%
75 29.9%
64 54.2%
335
38.4%
36 31.3%
84 29.1%
309
41.9%
108
22.7%
15 20.2%
23 24.2%
78 31.1%
25 21.1%
225
25.8%
18 15.7%
71 24.8%
175
23.7%
93 19.4%
17 22.5%
18 19.2%
53 21.2%
22 18.6%
164
18.7%
37 32.2%
71 24.6%
135
18.4%
74 15.5%
3 4.6%
21 22.1%
30 11.8%
6 5.0%
122
13.9%
21 18.5%
55 19.1%
86 11.7%
12 2.6%
1 1.3%
4 4.2%
11 4.6%
1 1.1%
24 2.7%
2 1.3%
5 1.8%
25 3.4%
3 0.6%
-
-
-
-
4 1.4%
-
-
4 0.4%
1 0.9%
2 0.6%
7 0.9%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 328Page 328 Q8b Providing housing
Base
Satis f action W ith
Communicat ion (Q16)
Satisfied
Dis-
sat isfied
Home Ownership
Status (QD4)
Own Rent
Ty pical Commut e Minut es (QD7)
No
commut e 20 or less 21 t o 39 40 t o 59 60 or more
High priority
Medium priority
Low priorit y
Should not
include
Not sure
Prefer not to
answer
702 188 794 246 662 37 59 58 123
278
39.5%
66 35.0%
241
30.4%
154
62.3%
260
39.2%
17 44.9%
20 34.7%
23 39.3%
48 39.2%
197
28.0%
31 16.6%
207
26.1%
44 18.0%
168
25.3%
7 19.2%
12 20.0%
14 24.1%
33 27.2%
123
17.5%
51 27.4%
187
23.6%
23 9.2%
136
20.5%
7 20.3%
11 19.1%
9 16.1%
25 20.0%
81 11.6%
36 19.2%
124
15.6%
22 8.8%
73 11.1%
5 12.5%
13 22.2%
11 19.2%
14 11.8%
21 2.9%
2 1.2%
26 3.2%
4 1.7%
21 3.2%
1 3.1%
2 4.0%
1 1.4%
2 1.9%
3 0.4%
1 0.6%
9 1.1%
-
-
4 0.7%
-
-
-
-
-
-
-
-
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 329Page 329 Q8b Providing housing
Base
Et hnicit y (QD8)
Lat ino /
Hispanic
Asian
American
Caucasian
/ White
African
American /
Black
Other /
Mixed
Gender (QD2)
Male Female
Signed up for Count y's
Emergency Alert
Syst em (Q12)
Yes No
High priority
Medium priority
Low priorit y
Should not
include
Not sure
Prefer not to
answer
225 86 605 35 41 510 495 642 182
96 42.5%
33 38.9%
231
38.1%
16 44.6%
22 53.2%
173
34.0%
208
42.1%
225
35.1%
81 44.2%
37 16.6%
28 32.3%
160
26.5%
8 23.0%
8 20.6%
123
24.2%
126
25.4%
165
25.7%
43 23.4%
51 22.5%
18 21.2%
116
19.2%
6 16.2%
7 18.1%
112
22.0%
90 18.3%
133
20.7%
35 19.4%
33 14.8%
3 3.7%
78 12.8%
3 7.7%
3 8.1%
83 16.2%
51 10.2%
95 14.8%
16 8.8%
5 2.2%
3 3.0%
17 2.9%
3 8.6%
-
-
16 3.2%
15 3.0%
20 3.2%
5 3.0%
3 1.4%
1 0.9%
3 0.5%
-
-
-
-
2 0.5%
5 1.1%
3 0.5%
2 1.1%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 330Page 330 Q8b Providing housing
Base
C om m u te Ou ts i de C i ty ( QD 6 )
Yes,
commut e
Do not
commut e
No job or
school
High priority
Medium priority
Low priorit y
Should not
include
Not sure
Prefer not to
answer
332 355 307
124
37.4%
156
44.0%
104
33.8%
79 23.7%
81 22.9%
87 28.2%
64 19.1%
67 19.0%
68 22.2%
55 16.6%
40 11.3%
33 10.9%
8 2.5%
9 2.7%
11 3.7%
2 0.6%
1 0.2%
4 1.2%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 331Page 331 Q8c Live performances
Base
Overall
Years in Thousand Oaks (Q1)
Less t han 5 5 t o 9 10 t o 14 15 or more
Children Under 18 in Hsld (QD3)
None One Two
Three or
more
High priority
Medium priority
Low priorit y
Should not
include
Not sure
Prefer not to
answer
1071 157 190 115 603 671 154 122 49
258
24.1%
51 32.3%
41 21.6%
26 22.8%
139
23.1%
132
19.7%
52 33.9%
35 28.5%
18 36.8%
497
46.4%
70 44.5%
90 47.5%
53 46.3%
282
46.7%
335
49.9%
60 38.7%
58 47.3%
19 38.2%
270
25.2%
31 19.9%
54 28.3%
26 22.4%
157
26.1%
173
25.7%
36 23.3%
29 23.5%
12 23.5%
28 2.6%
2 1.4%
4 2.3%
7 6.4%
14 2.4%
16 2.4%
4 2.4%
1 0.7%
1 1.6%
12 1.2%
3 2.0%
-
-
2 1.5%
8 1.3%
10 1.5%
3 1.7%
-
-
-
-
6 0.6%
-
-
1 0.4%
1 0.7%
3 0.4%
5 0.8%
-
-
-
-
-
-
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 332Page 332 Q8c Live performances
Base
Quality of Life (Q2)
Excellent Good
Fair, poor,
very poor
Age (QD1)
18 t o 24 25 t o 34 35 t o 44 45 t o 54 55 t o 64 65 or older High priority
Medium priority
Low priorit y
Should not
include
Not sure
Prefer not to
answer
430 544 95 118 139 179 158 186 288
99 22.9%
138
25.4%
19 19.8%
32 27.3%
36 25.9%
52 29.1%
47 29.4%
45 24.2%
46 16.0%
213
49.6%
250
46.0%
33 35.1%
57 48.0%
61 43.7%
77 43.0%
68 43.1%
92 49.6%
139
48.5%
104
24.1%
136
25.0%
30 31.8%
25 20.9%
39 27.8%
44 24.6%
37 23.1%
42 22.6%
84 29.2%
7 1.7%
12 2.2%
9 9.4%
1 0.9%
2 1.6%
6 3.3%
5 3.1%
6 3.1%
8 2.9%
7 1.6%
5 0.9%
1 0.9%
1 1.1%
1 1.1%
-
-
1 0.7%
1 0.5%
8 2.7%
1 0.2%
3 0.5%
3 3.0%
2 1.8%
-
-
-
-
1 0.5%
-
-
2 0.8%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 333Page 333 Q8c Live performances
Base
Employment St at us (QD5)
Full t ime Part t ime
Self-
employed Retired Other
Overall Satisfact ion
(Q5)
Satisfied
Dis-
sat isfied
C on tact W i th C i ty
Staff (Q14)
Yes No
High priority
Medium priority
Low priorit y
Should not
include
Not sure
Prefer not to
answer
476 74 93 250 117 872 116 287 736
118
24.8%
25 34.6%
30 31.8%
34 13.5%
33 28.2%
214
24.5%
23 19.6%
71 24.6%
175
23.7%
212
44.5%
38 51.5%
40 42.9%
127
50.6%
58 49.7%
419
48.1%
44 38.2%
142
49.2%
336
45.7%
128
26.9%
9 12.2%
19 20.4%
75 29.9%
25 21.3%
209
24.0%
39 33.3%
59 20.4%
197
26.8%
14 2.8%
-
-
3 3.6%
5 2.1%
1 0.8%
19 2.1%
8 6.6%
11 4.0%
15 2.0%
1 0.3%
1 1.7%
1 1.2%
8 3.0%
-
-
9 1.1%
1 0.7%
3 1.1%
9 1.3%
3 0.6%
-
-
-
-
2 0.9%
-
-
2 0.3%
2 1.6%
2 0.6%
4 0.6%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 334Page 334 Q8c Live performances
Base
Satis f action W ith
Communicat ion (Q16)
Satisfied
Dis-
sat isfied
Home Ownership
Status (QD4)
Own Rent
Ty pical Commut e Minut es (QD7)
No
commut e 20 or less 21 t o 39 40 t o 59 60 or more
High priority
Medium priority
Low priorit y
Should not
include
Not sure
Prefer not to
answer
702 188 794 246 662 37 59 58 123
168
23.9%
45 24.2%
185
23.3%
67 27.0%
154
23.2%
10 25.9%
14 24.3%
11 19.1%
30 24.6%
339
48.3%
79 42.3%
367
46.2%
114
46.4%
315
47.5%
20 53.0%
23 38.9%
25 43.1%
60 48.7%
170
24.2%
51 27.4%
208
26.2%
56 22.9%
167
25.2%
7 18.3%
20 33.5%
19 33.5%
30 24.3%
14 2.0%
10 5.2%
20 2.5%
6 2.4%
15 2.3%
1 2.8%
2 3.3%
1 1.7%
2 1.4%
9 1.4%
1 0.5%
8 1.1%
3 1.2%
9 1.3%
-
-
-
-
1 2.6%
1 1.0%
2 0.3%
1 0.4%
6 0.8%
-
-
3 0.5%
-
-
-
-
-
-
-
-
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 335Page 335 Q8c Live performances
Base
Et hnicit y (QD8)
Lat ino /
Hispanic
Asian
American
Caucasian
/ White
African
American /
Black
Other /
Mixed
Gender (QD2)
Male Female
Signed up for Count y's
Emergency Alert
Syst em (Q12)
Yes No
High priority
Medium priority
Low priorit y
Should not
include
Not sure
Prefer not to
answer
225 86 605 35 41 510 495 642 182
53 23.6%
16 18.7%
148
24.5%
10 28.4%
13 32.6%
119
23.4%
125
25.2%
144
22.4%
52 28.3%
105
46.7%
45 52.1%
281
46.3%
16 46.4%
22 53.4%
232
45.5%
243
49.1%
306
47.7%
74 40.8%
55 24.3%
19 21.8%
155
25.6%
9 25.2%
6 14.0%
134
26.3%
109
22.0%
164
25.5%
48 26.5%
7 3.1%
4 4.3%
12 1.9%
-
-
-
-
18 3.5%
8 1.7%
18 2.9%
4 2.0%
3 1.3%
2 2.1%
8 1.3%
-
-
-
-
4 0.8%
7 1.5%
6 0.9%
1 0.8%
2 0.9%
1 0.9%
3 0.4%
-
-
-
-
2 0.5%
3 0.6%
3 0.5%
3 1.6%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 336Page 336 Q8c Live performances
Base
C om m u te Ou ts i de C i ty ( QD 6 )
Yes,
commut e
Do not
commut e
No job or
school
High priority
Medium priority
Low priorit y
Should not
include
Not sure
Prefer not to
answer
332 355 307
84 25.3%
99 27.8%
55 17.8%
154
46.5%
162
45.8%
152
49.6%
82 24.7%
82 23.1%
85 27.7%
7 2.1%
10 2.8%
5 1.7%
3 0.8%
1 0.3%
8 2.5%
2 0.6%
1 0.2%
2 0.8%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 337Page 337 Q8d Public art
Base
Overall
Years in Thousand Oaks (Q1)
Less t han 5 5 t o 9 10 t o 14 15 or more
Children Under 18 in Hsld (QD3)
None One Two
Three or
more
High priority
Medium priority
Low priorit y
Should not
include
Not sure
Prefer not to
answer
1071 157 190 115 603 671 154 122 49
230
21.4%
41 25.8%
38 19.8%
21 18.7%
128
21.2%
133
19.8%
37 24.3%
27 21.7%
14 27.6%
452
42.2%
67 42.7%
88 46.1%
47 40.7%
250
41.4%
294
43.8%
59 38.0%
60 49.1%
18 37.1%
324
30.2%
45 28.9%
54 28.5%
36 31.2%
187
31.0%
202
30.1%
50 32.6%
33 27.0%
17 33.7%
43 4.1%
2 1.3%
8 4.2%
7 5.7%
27 4.4%
24 3.5%
5 3.1%
3 2.2%
1 1.5%
14 1.3%
2 1.3%
2 0.9%
-
-
10 1.6%
11 1.7%
1 1.0%
-
-
-
-
9 0.8%
-
-
1 0.4%
4 3.6%
2 0.3%
7 1.1%
2 1.0%
-
-
-
-
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 338Page 338 Q8d Public art
Base
Quality of Life (Q2)
Excellent Good
Fair, poor,
very poor
Age (QD1)
18 t o 24 25 t o 34 35 t o 44 45 t o 54 55 t o 64 65 or older High priority
Medium priority
Low priorit y
Should not
include
Not sure
Prefer not to
answer
430 544 95 118 139 179 158 186 288
94 21.9%
114
21.0%
19 20.1%
33 27.6%
44 31.7%
42 23.3%
41 25.9%
32 17.3%
38 13.3%
194
45.2%
229
42.1%
29 30.2%
50 42.1%
52 37.2%
76 42.7%
69 43.5%
80 42.9%
123
42.8%
120
27.9%
175
32.1%
29 30.5%
34 28.6%
37 27.0%
52 28.9%
42 26.4%
60 32.3%
98 34.1%
13 2.9%
17 3.0%
14 15.1%
-
-
3 2.5%
8 4.2%
6 3.6%
13 7.0%
14 4.8%
8 1.8%
5 0.9%
1 1.1%
-
-
1 1.1%
-
-
-
-
1 0.6%
11 3.9%
1 0.2%
5 0.9%
3 3.0%
2 1.8%
1 0.7%
2 0.9%
1 0.5%
-
-
3 1.1%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 339Page 339 Q8d Public art
Base
Employment St at us (QD5)
Full t ime Part t ime
Self-
employed Retired Other
Overall Satisfact ion
(Q5)
Satisfied
Dis-
sat isfied
C on tact W i th C i ty
Staff (Q14)
Yes No
High priority
Medium priority
Low priorit y
Should not
include
Not sure
Prefer not to
answer
476 74 93 250 117 872 116 287 736
94 19.8%
26 35.3%
26 28.2%
31 12.5%
35 29.5%
188
21.5%
26 22.4%
59 20.5%
157
21.4%
213
44.8%
28 38.0%
39 42.0%
113
45.1%
49 41.4%
386
44.2%
29 25.2%
122
42.6%
313
42.5%
140
29.5%
20 26.7%
22 23.9%
86 34.3%
32 27.6%
252
28.9%
48 41.6%
79 27.4%
229
31.1%
22 4.6%
-
-
4 4.7%
9 3.5%
1 0.7%
31 3.5%
11 9.4%
20 7.0%
22 3.0%
1 0.3%
-
-
1 1.2%
8 3.3%
-
-
11 1.2%
1 0.8%
5 1.7%
9 1.2%
5 0.9%
-
-
-
-
3 1.3%
1 0.8%
6 0.7%
1 0.7%
3 0.9%
6 0.8%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 340Page 340 Q8d Public art
Base
Satis f action W ith
Communicat ion (Q16)
Satisfied
Dis-
sat isfied
Home Ownership
Status (QD4)
Own Rent
Ty pical Commut e Minut es (QD7)
No
commut e 20 or less 21 t o 39 40 t o 59 60 or more
High priority
Medium priority
Low priorit y
Should not
include
Not sure
Prefer not to
answer
702 188 794 246 662 37 59 58 123
152
21.7%
44 23.5%
158
19.8%
67 27.2%
147
22.3%
7 19.6%
8 13.4%
5 9.1%
24 19.7%
306
43.6%
60 32.1%
340
42.8%
99 40.0%
288
43.5%
17 46.9%
32 53.4%
24 41.4%
54 44.1%
210
29.9%
65 34.5%
244
30.7%
72 29.2%
193
29.2%
9 24.9%
12 20.9%
23 40.5%
43 35.4%
19 2.8%
16 8.5%
35 4.4%
7 2.8%
18 2.8%
3 8.6%
7 12.4%
4 6.4%
1 0.8%
10 1.4%
1 0.6%
12 1.5%
1 0.4%
9 1.4%
-
-
-
-
1 2.6%
-
-
5 0.7%
2 0.9%
6 0.8%
1 0.3%
6 0.9%
-
-
-
-
-
-
-
-
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 341Page 341 Q8d Public art
Base
Et hnicit y (QD8)
Lat ino /
Hispanic
Asian
American
Caucasian
/ White
African
American /
Black
Other /
Mixed
Gender (QD2)
Male Female
Signed up for Count y's
Emergency Alert
Syst em (Q12)
Yes No
High priority
Medium priority
Low priorit y
Should not
include
Not sure
Prefer not to
answer
225 86 605 35 41 510 495 642 182
54 23.8%
17 20.0%
125
20.7%
7 20.7%
12 28.8%
93 18.2%
123
24.9%
125
19.5%
46 25.5%
91 40.5%
33 38.3%
276
45.6%
13 36.0%
19 45.3%
214
42.0%
222
44.8%
277
43.2%
74 40.8%
61 27.0%
31 35.8%
179
29.6%
15 43.3%
9 21.7%
165
32.3%
129
26.2%
198
30.9%
48 26.2%
10 4.7%
3 4.0%
17 2.8%
-
-
1 1.9%
27 5.4%
10 2.1%
30 4.8%
6 3.6%
5 2.4%
-
-
6 1.0%
-
-
-
-
6 1.3%
6 1.1%
7 1.1%
3 1.9%
4 1.6%
2 2.0%
2 0.3%
-
-
1 2.2%
4 0.8%
4 0.9%
4 0.6%
4 2.1%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 342Page 342 Q8d Public art
Base
C om m u te Ou ts i de C i ty ( QD 6 )
Yes,
commut e
Do not
commut e
No job or
school
High priority
Medium priority
Low priorit y
Should not
include
Not sure
Prefer not to
answer
332 355 307
61 18.5%
95 26.9%
52 16.9%
150
45.1%
149
42.0%
139
45.3%
101
30.3%
98 27.7%
95 30.9%
16 4.7%
9 2.4%
10 3.1%
1 0.4%
1 0.3%
8 2.7%
3 0.9%
2 0.7%
3 1.1%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 343Page 343 Q8e Farmers Market
Base
Overall
Years in Thousand Oaks (Q1)
Less t han 5 5 t o 9 10 t o 14 15 or more
Children Under 18 in Hsld (QD3)
None One Two
Three or
more
High priority
Medium priority
Low priorit y
Should not
include
Not sure
Prefer not to
answer
1071 157 190 115 603 671 154 122 49
450
42.0%
81 51.4%
74 38.8%
53 45.9%
242
40.1%
280
41.8%
63 40.7%
45 36.5%
29 58.2%
436
40.7%
50 31.8%
84 44.3%
44 38.0%
257
42.5%
272
40.5%
65 42.1%
59 48.5%
13 26.1%
150
14.0%
24 15.2%
26 13.9%
10 9.0%
88 14.6%
99 14.7%
18 11.4%
16 13.3%
8 15.7%
24 2.2%
1 0.8%
3 1.7%
5 4.3%
14 2.4%
13 2.0%
5 3.0%
2 1.7%
-
-
7 0.6%
1 0.7%
3 1.4%
1 0.7%
2 0.3%
4 0.6%
3 1.8%
-
-
-
-
5 0.4%
-
-
-
-
2 2.1%
-
-
3 0.4%
2 1.0%
-
-
-
-
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 344Page 344 Q8e Farmers Market
Base
Quality of Life (Q2)
Excellent Good
Fair, poor,
very poor
Age (QD1)
18 t o 24 25 t o 34 35 t o 44 45 t o 54 55 t o 64 65 or older High priority
Medium priority
Low priorit y
Should not
include
Not sure
Prefer not to
answer
430 544 95 118 139 179 158 186 288
188
43.6%
222
40.8%
38 40.5%
45 38.0%
75 54.1%
85 47.6%
56 35.2%
85 45.7%
105
36.4%
184
42.8%
220
40.4%
32 34.1%
57 48.0%
39 28.3%
71 39.8%
68 42.9%
78 42.1%
121
42.1%
52 12.1%
78 14.4%
20 20.7%
6 4.9%
23 16.7%
19 10.4%
30 18.7%
19 10.2%
54 18.7%
5 1.1%
18 3.3%
2 1.6%
6 5.0%
1 0.9%
3 1.4%
4 2.7%
4 2.0%
4 1.5%
2 0.4%
4 0.7%
1 0.9%
3 2.3%
-
-
-
-
-
-
-
-
4 1.3%
-
-
2 0.4%
2 2.2%
2 1.8%
-
-
2 0.9%
1 0.5%
-
-
-
-
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 345Page 345 Q8e Farmers Market
Base
Employment St at us (QD5)
Full t ime Part t ime
Self-
employed Retired Other
Overall Satisfact ion
(Q5)
Satisfied
Dis-
sat isfied
C on tact W i th C i ty
Staff (Q14)
Yes No
High priority
Medium priority
Low priorit y
Should not
include
Not sure
Prefer not to
answer
476 74 93 250 117 872 116 287 736
203
42.7%
30 40.6%
43 45.6%
89 35.5%
59 50.4%
373
42.7%
49 42.0%
134
46.7%
297
40.3%
189
39.8%
36 49.3%
37 40.1%
105
42.2%
43 37.0%
354
40.6%
49 41.9%
111
38.5%
303
41.2%
70 14.8%
7 10.1%
9 9.8%
49 19.7%
7 5.7%
122
13.9%
13 11.6%
32 11.2%
112
15.2%
7 1.5%
-
-
3 3.3%
4 1.5%
7 6.0%
20 2.2%
4 3.7%
10 3.3%
14 1.9%
2 0.3%
-
-
1 1.2%
3 1.1%
1 1.0%
2 0.2%
1 0.7%
1 0.3%
6 0.8%
5 0.9%
-
-
-
-
-
-
-
-
2 0.3%
-
-
-
-
5 0.6%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 346Page 346 Q8e Farmers Market
Base
Satis f action W ith
Communicat ion (Q16)
Satisfied
Dis-
sat isfied
Home Ownership
Status (QD4)
Own Rent
Ty pical Commut e Minut es (QD7)
No
commut e 20 or less 21 t o 39 40 t o 59 60 or more
High priority
Medium priority
Low priorit y
Should not
include
Not sure
Prefer not to
answer
702 188 794 246 662 37 59 58 123
302
43.0%
80 42.8%
322
40.6%
112
45.4%
280
42.2%
15 40.3%
23 38.8%
18 31.1%
53 43.1%
288
41.0%
63 33.7%
331
41.7%
94 38.2%
268
40.4%
19 52.2%
27 46.4%
26 45.4%
47 38.3%
93 13.2%
35 18.8%
116
14.6%
32 13.0%
92 13.8%
2 4.6%
9 14.8%
13 21.8%
19 15.7%
13 1.8%
8 4.1%
19 2.4%
5 1.9%
14 2.1%
1 2.8%
-
-
1 1.7%
4 2.9%
4 0.6%
1 0.6%
3 0.4%
3 1.4%
7 1.0%
-
-
-
-
-
-
-
-
2 0.3%
-
-
3 0.4%
-
-
2 0.4%
-
-
-
-
-
-
-
-
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 347Page 347 Q8e Farmers Market
Base
Et hnicit y (QD8)
Lat ino /
Hispanic
Asian
American
Caucasian
/ White
African
American /
Black
Other /
Mixed
Gender (QD2)
Male Female
Signed up for Count y's
Emergency Alert
Syst em (Q12)
Yes No
High priority
Medium priority
Low priorit y
Should not
include
Not sure
Prefer not to
answer
225 86 605 35 41 510 495 642 182
91 40.6%
32 37.9%
259
42.7%
12 34.2%
23 55.6%
178
34.9%
247
49.8%
280
43.6%
80 43.9%
94 42.0%
34 39.7%
243
40.2%
15 44.3%
15 35.6%
219
43.0%
188
38.0%
256
39.9%
70 38.1%
25 11.2%
16 18.6%
87 14.4%
8 21.5%
4 8.7%
89 17.6%
51 10.4%
85 13.3%
24 13.2%
9 4.0%
1 1.5%
12 2.0%
-
-
-
-
19 3.8%
3 0.6%
14 2.1%
7 3.6%
1 0.5%
1 1.4%
4 0.7%
-
-
-
-
3 0.6%
2 0.4%
4 0.7%
-
-
4 1.6%
1 0.9%
-
-
-
-
-
-
1 0.2%
4 0.7%
2 0.4%
2 1.1%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 348Page 348 Q8e Farmers Market
Base
C om m u te Ou ts i de C i ty ( QD 6 )
Yes,
commut e
Do not
commut e
No job or
school
High priority
Medium priority
Low priorit y
Should not
include
Not sure
Prefer not to
answer
332 355 307
136
40.8%
160
45.1%
120
39.0%
138
41.7%
143
40.2%
125
40.7%
49 14.8%
40 11.3%
52 16.8%
7 2.1%
6 1.7%
8 2.7%
-
-
4 1.1%
3 0.9%
2 0.6%
2 0.7%
-
-
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 349Page 349 Q8f Community Gathering Spaces
Base
Overall
Years in Thousand Oaks (Q1)
Less t han 5 5 t o 9 10 t o 14 15 or more
Children Under 18 in Hsld (QD3)
None One Two
Three or
more
High priority
Medium priority
Low priorit y
Should not
include
Not sure
Prefer not to
answer
1071 157 190 115 603 671 154 122 49
444
41.5%
76 48.4%
70 36.9%
46 40.2%
251
41.6%
268
39.9%
77 49.7%
51 41.4%
22 45.2%
440
41.1%
62 39.5%
81 42.5%
38 33.0%
257
42.7%
294
43.9%
52 33.5%
50 41.2%
21 43.0%
143
13.4%
15 9.4%
32 16.7%
24 20.4%
73 12.0%
75 11.2%
22 14.3%
21 17.4%
6 11.8%
19 1.7%
1 0.6%
4 2.2%
4 3.5%
10 1.6%
12 1.7%
2 1.4%
-
-
-
-
18 1.7%
3 2.2%
3 1.4%
-
-
12 1.9%
17 2.5%
-
-
-
-
-
-
7 0.6%
-
-
1 0.4%
3 2.8%
1 0.1%
5 0.8%
2 1.0%
-
-
-
-
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 350Page 350 Q8f Community Gathering Spaces
Base
Quality of Life (Q2)
Excellent Good
Fair, poor,
very poor
Age (QD1)
18 t o 24 25 t o 34 35 t o 44 45 t o 54 55 t o 64 65 or older High priority
Medium priority
Low priorit y
Should not
include
Not sure
Prefer not to
answer
430 544 95 118 139 179 158 186 288
180
41.8%
221
40.7%
41 43.7%
68 57.5%
81 58.7%
85 47.5%
62 39.2%
69 37.1%
78 27.2%
196
45.5%
214
39.3%
29 31.0%
37 30.9%
42 30.0%
69 38.8%
65 41.2%
77 41.5%
148
51.5%
42 9.7%
89 16.3%
13 13.6%
8 7.2%
15 10.6%
19 10.7%
28 17.8%
28 15.2%
45 15.5%
4 0.9%
7 1.3%
8 8.0%
1 1.3%
1 0.7%
4 2.1%
1 0.7%
8 4.1%
4 1.3%
9 2.0%
8 1.5%
1 0.7%
2 1.3%
-
-
-
-
1 0.6%
4 2.1%
11 3.7%
-
-
4 0.7%
3 3.0%
2 1.8%
-
-
2 0.9%
1 0.5%
-
-
2 0.8%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 351Page 351 Q8f Community Gathering Spaces
Base
Employment St at us (QD5)
Full t ime Part t ime
Self-
employed Retired Other
Overall Satisfact ion
(Q5)
Satisfied
Dis-
sat isfied
C on tact W i th C i ty
Staff (Q14)
Yes No
High priority
Medium priority
Low priorit y
Should not
include
Not sure
Prefer not to
answer
476 74 93 250 117 872 116 287 736
209
43.9%
44 59.5%
41 44.1%
66 26.4%
62 52.8%
354
40.6%
42 36.6%
104
36.2%
319
43.3%
185
38.9%
23 31.8%
37 39.2%
135
54.1%
41 34.7%
381
43.6%
38 32.8%
126
44.0%
296
40.2%
66 13.8%
5 6.5%
13 14.0%
35 14.1%
12 10.0%
108
12.4%
27 23.1%
42 14.6%
94 12.8%
9 1.8%
-
-
-
-
4 1.8%
1 1.3%
13 1.5%
6 4.9%
9 3.0%
10 1.4%
3 0.7%
2 2.1%
3 2.8%
7 2.7%
2 1.3%
12 1.4%
2 1.9%
5 1.6%
12 1.7%
5 0.9%
-
-
-
-
2 1.0%
-
-
4 0.5%
1 0.7%
2 0.6%
5 0.7%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 352Page 352 Q8f Community Gathering Spaces
Base
Satis f action W ith
Communicat ion (Q16)
Satisfied
Dis-
sat isfied
Home Ownership
Status (QD4)
Own Rent
Ty pical Commut e Minut es (QD7)
No
commut e 20 or less 21 t o 39 40 t o 59 60 or more
High priority
Medium priority
Low priorit y
Should not
include
Not sure
Prefer not to
answer
702 188 794 246 662 37 59 58 123
291
41.4%
75 40.2%
299
37.7%
129
52.2%
276
41.7%
17 45.2%
18 30.7%
16 27.9%
56 46.0%
309
44.1%
61 32.7%
345
43.5%
82 33.1%
280
42.3%
14 39.2%
29 49.6%
30 51.5%
46 37.6%
78 11.1%
42 22.4%
120
15.2%
23 9.3%
83 12.5%
5 12.8%
7 12.2%
9 16.3%
16 12.9%
10 1.4%
6 3.0%
12 1.5%
6 2.6%
7 1.1%
1 2.8%
3 4.7%
2 4.3%
1 0.8%
10 1.4%
2 1.3%
12 1.5%
6 2.3%
11 1.6%
-
-
2 2.7%
-
-
3 2.8%
4 0.6%
1 0.4%
4 0.6%
1 0.3%
5 0.7%
-
-
-
-
-
-
-
-
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 353Page 353 Q8f Community Gathering Spaces
Base
Et hnicit y (QD8)
Lat ino /
Hispanic
Asian
American
Caucasian
/ White
African
American /
Black
Other /
Mixed
Gender (QD2)
Male Female
Signed up for Count y's
Emergency Alert
Syst em (Q12)
Yes No
High priority
Medium priority
Low priorit y
Should not
include
Not sure
Prefer not to
answer
225 86 605 35 41 510 495 642 182
93 41.3%
36 41.8%
251
41.5%
11 30.3%
31 75.6%
182
35.7%
230
46.5%
251
39.1%
79 43.6%
86 38.1%
34 39.4%
263
43.5%
18 50.9%
9 22.2%
224
43.9%
202
40.8%
280
43.7%
68 37.3%
33 14.5%
12 14.1%
74 12.2%
6 16.0%
1 2.2%
80 15.7%
48 9.8%
83 12.9%
27 14.8%
4 2.0%
1 0.8%
9 1.5%
1 2.8%
-
-
11 2.2%
4 0.8%
13 2.0%
3 1.4%
6 2.5%
2 2.9%
7 1.1%
-
-
-
-
10 1.9%
6 1.2%
11 1.8%
3 1.4%
4 1.6%
1 0.9%
2 0.3%
-
-
-
-
2 0.5%
4 0.9%
3 0.5%
3 1.6%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 354Page 354 Q8f Community Gathering Spaces
Base
C om m u te Ou ts i de C i ty ( QD 6 )
Yes,
commut e
Do not
commut e
No job or
school
High priority
Medium priority
Low priorit y
Should not
include
Not sure
Prefer not to
answer
332 355 307
134
40.5%
180
50.9%
96 31.2%
138
41.5%
127
35.7%
153
49.9%
46 13.7%
40 11.2%
43 14.0%
7 2.2%
3 0.8%
4 1.4%
5 1.5%
2 0.7%
8 2.7%
2 0.6%
2 0.7%
2 0.8%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 355Page 355 Q9a Support job growth in Thousand Oaks
Base
Overall
Years in Thousand Oaks (Q1)
Less t han 5 5 t o 9 10 t o 14 15 or more
Children Under 18 in Hsld (QD3)
None One Two
Three or
more
High priority
Medium priority
Low priorit y
Should not
spend money
Not sure
Prefer not to
answer
1071 157 190 115 603 671 154 122 49
504
47.1%
83 52.4%
88 46.1%
49 42.6%
283
46.9%
314
46.8%
83 53.7%
51 42.0%
24 49.3%
402
37.5%
55 34.8%
64 33.3%
49 43.0%
234
38.8%
260
38.7%
53 34.7%
52 42.6%
11 23.0%
111
10.4%
17 10.7%
23 12.2%
10 8.9%
60 9.9%
64 9.5%
14 8.9%
10 8.4%
9 18.3%
36 3.4%
2 1.1%
14 7.4%
4 3.5%
17 2.8%
22 3.3%
3 1.8%
4 2.9%
5 9.4%
14 1.3%
2 1.0%
2 0.9%
2 2.1%
9 1.5%
9 1.3%
1 1.0%
4 3.4%
-
-
3 0.3%
-
-
-
-
-
-
1 0.1%
2 0.3%
-
-
1 0.6%
-
-
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 356Page 356 Q9a Support job growth in Thousand Oaks
Base
Quality of Life (Q2)
Excellent Good
Fair, poor,
very poor
Age (QD1)
18 t o 24 25 t o 34 35 t o 44 45 t o 54 55 t o 64 65 or older High priority
Medium priority
Low priorit y
Should not
spend money
Not sure
Prefer not to
answer
430 544 95 118 139 179 158 186 288
202
46.9%
255
46.9%
46 48.5%
73 61.5%
77 55.5%
85 47.7%
76 48.0%
79 42.4%
113
39.1%
179
41.5%
192
35.3%
30 31.7%
40 33.7%
40 29.1%
62 34.5%
53 33.6%
85 46.0%
121
42.0%
32 7.5%
71 13.0%
8 8.4%
1 1.0%
18 13.2%
23 12.9%
21 13.3%
15 8.1%
32 11.3%
11 2.6%
19 3.4%
7 7.3%
2 2.0%
3 2.2%
6 3.5%
5 3.0%
4 2.2%
15 5.1%
6 1.5%
6 1.2%
2 1.9%
-
-
-
-
2 1.0%
3 2.1%
2 1.3%
7 2.4%
-
-
1 0.1%
2 2.2%
2 1.8%
-
-
1 0.4%
-
-
-
-
-
-
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 357Page 357 Q9a Support job growth in Thousand Oaks
Base
Employment St at us (QD5)
Full t ime Part t ime
Self-
employed Retired Other
Overall Satisfact ion
(Q5)
Satisfied
Dis-
sat isfied
C on tact W i th C i ty
Staff (Q14)
Yes No
High priority
Medium priority
Low priorit y
Should not
spend money
Not sure
Prefer not to
answer
476 74 93 250 117 872 116 287 736
240
50.5%
48 65.0%
36 39.0%
88 35.3%
66 56.1%
407
46.6%
53 45.8%
118
41.2%
359
48.8%
164
34.4%
21 28.7%
37 39.5%
114
45.5%
43 36.3%
339
38.8%
35 30.0%
122
42.4%
266
36.2%
52 11.0%
5 6.2%
17 17.8%
26 10.5%
4 3.8%
90 10.4%
15 12.9%
31 10.7%
75 10.2%
11 2.3%
-
-
3 2.9%
15 5.8%
5 3.8%
24 2.8%
10 9.0%
14 5.0%
21 2.8%
6 1.2%
-
-
1 0.8%
7 2.8%
-
-
12 1.4%
2 1.6%
2 0.8%
12 1.6%
3 0.6%
-
-
-
-
-
-
-
-
-
-
1 0.7%
-
-
3 0.4%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 358Page 358 Q9a Support job growth in Thousand Oaks
Base
Satis f action W ith
Communicat ion (Q16)
Satisfied
Dis-
sat isfied
Home Ownership
Status (QD4)
Own Rent
Ty pical Commut e Minut es (QD7)
No
commut e 20 or less 21 t o 39 40 t o 59 60 or more
High priority
Medium priority
Low priorit y
Should not
spend money
Not sure
Prefer not to
answer
702 188 794 246 662 37 59 58 123
344
48.9%
81 43.1%
340
42.9%
146
59.1%
306
46.2%
18 49.0%
31 53.0%
29 49.8%
63 51.6%
266
37.9%
63 33.7%
318
40.0%
77 31.2%
252
38.1%
15 40.2%
24 41.4%
21 36.0%
41 33.3%
64 9.1%
32 17.3%
93 11.7%
14 5.6%
67 10.1%
4 10.8%
2 2.9%
6 11.2%
15 12.2%
21 3.0%
8 4.4%
31 3.9%
6 2.4%
27 4.0%
-
-
-
-
2 3.0%
3 2.2%
7 1.0%
2 1.1%
9 1.2%
4 1.7%
10 1.6%
-
-
2 2.7%
-
-
1 0.6%
-
-
1 0.4%
3 0.4%
-
-
-
-
-
-
-
-
-
-
-
-
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 359Page 359 Q9a Support job growth in Thousand Oaks
Base
Et hnicit y (QD8)
Lat ino /
Hispanic
Asian
American
Caucasian
/ White
African
American /
Black
Other /
Mixed
Gender (QD2)
Male Female
Signed up for Count y's
Emergency Alert
Syst em (Q12)
Yes No
High priority
Medium priority
Low priorit y
Should not
spend money
Not sure
Prefer not to
answer
225 86 605 35 41 510 495 642 182
117
52.2%
46 53.7%
262
43.3%
22 62.0%
25 59.4%
223
43.8%
253
51.1%
297
46.3%
99 54.5%
80 35.5%
26 30.7%
244
40.3%
10 29.1%
13 32.6%
189
37.0%
185
37.3%
247
38.4%
58 31.6%
14 6.3%
10 11.7%
72 11.9%
2 4.4%
3 6.1%
69 13.5%
35 7.2%
64 10.0%
16 8.5%
11 5.1%
2 2.2%
17 2.8%
1 2.5%
-
-
21 4.1%
13 2.6%
25 3.9%
5 2.6%
-
-
1 1.7%
11 1.7%
1 2.0%
-
-
8 1.6%
6 1.3%
8 1.3%
2 1.3%
2 0.9%
-
-
-
-
-
-
1 1.9%
-
-
3 0.6%
-
-
3 1.6%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 360Page 360 Q9a Support job growth in Thousand Oaks
Base
C om m u te Ou ts i de C i ty ( QD 6 )
Yes,
commut e
Do not
commut e
No job or
school
High priority
Medium priority
Low priorit y
Should not
spend money
Not sure
Prefer not to
answer
332 355 307
164
49.5%
181
50.9%
125
40.8%
122
36.6%
123
34.6%
129
42.1%
34 10.2%
38 10.8%
29 9.3%
6 1.9%
10 2.8%
17 5.4%
3 1.0%
3 0.9%
7 2.3%
3 0.9%
-
-
-
-
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 361Page 361 Q9b Invest in road maintenance
Base
Overall
Years in Thousand Oaks (Q1)
Less t han 5 5 t o 9 10 t o 14 15 or more
Children Under 18 in Hsld (QD3)
None One Two
Three or
more
High priority
Medium priority
Low priorit y
Should not
spend money
Not sure
Prefer not to
answer
1071 157 190 115 603 671 154 122 49
614
57.4%
91 57.9%
88 46.0%
69 60.2%
364
60.3%
388
57.8%
83 53.8%
62 50.6%
31 62.6%
397
37.1%
59 37.5%
84 43.9%
41 35.5%
214
35.4%
244
36.4%
61 39.9%
53 43.6%
16 33.3%
45 4.2%
6 3.9%
15 7.9%
3 2.7%
21 3.5%
29 4.4%
8 4.9%
6 5.0%
1 1.6%
5 0.4%
-
-
4 1.9%
-
-
1 0.2%
4 0.5%
-
-
-
-
1 2.5%
5 0.5%
1 0.7%
-
-
1 0.7%
3 0.5%
1 0.1%
2 1.5%
1 0.8%
-
-
4 0.4%
-
-
1 0.4%
1 0.8%
1 0.1%
4 0.7%
-
-
-
-
-
-
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 362Page 362 Q9b Invest in road maintenance
Base
Quality of Life (Q2)
Excellent Good
Fair, poor,
very poor
Age (QD1)
18 t o 24 25 t o 34 35 t o 44 45 t o 54 55 t o 64 65 or older High priority
Medium priority
Low priorit y
Should not
spend money
Not sure
Prefer not to
answer
430 544 95 118 139 179 158 186 288
261
60.7%
301
55.4%
52 54.9%
51 42.8%
72 51.9%
93 52.0%
97 61.5%
110
59.4%
187
65.2%
146
33.9%
218
40.0%
31 33.0%
52 44.2%
50 36.0%
77 43.4%
51 32.5%
73 39.1%
93 32.4%
20 4.6%
20 3.7%
5 5.7%
12 10.3%
13 9.4%
5 3.0%
7 4.7%
3 1.5%
5 1.6%
1 0.2%
3 0.5%
1 1.3%
1 1.0%
2 1.3%
1 0.4%
1 0.6%
-
-
-
-
2 0.5%
1 0.2%
2 1.9%
-
-
1 0.7%
2 1.2%
1 0.7%
-
-
1 0.3%
1 0.2%
1 0.1%
3 3.2%
2 1.8%
1 0.7%
-
-
-
-
-
-
1 0.5%
Appendix AAppendix A Thousand Oaks Resident Survey 2026Thousand Oaks Resident Survey 2026 Crosstabulations Crosstabulations True North Research, Inc. © 2026True North Research, Inc. © 2026 Page 363Page 363 Q9b Invest in road maintenance