Cities Index.
Agenda Item 5C

Citizen Development and Enrichment Council Committee
March 26, 2025

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Agenda Item 5C
Meeting
March 26, 2025
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Citizen Development and Enrichment Council Committee
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5C
Date: March 26, 2025
To: Chair and Members of the Citizen Development and Enrichment Committee From: Aram Chaparyan, City Manager
By: Jamie Le, Assistant to the City Manager | [email protected] Subject: City Manager – Review and Provide Direction on Proposed City Website Design and Concepts. Expenditure: None.

RECOMMENDATION
Recommendation of the City Manager that the Citizen Development and Enrichment Committee review and provide direction on the proposed City website design and concepts.

BACKGROUND

The City of Torrance website serves as a critical communication tool for residents, businesses, and visitors, providing access to important city information, services, and resources. The current website has become outdated and lacks key functionalities needed to meet the growing demands of its users.

A website redesign is essential to ensure that it remains a user-friendly, accessible, and engaging platform for all stakeholders. The redesign process has been informed by user feedback, internal assessments, and industry best practices. The new website will focus on:

1. Improving navigation and user experience

2. Enhancing accessibility for people with disabilities (ADA compliance)

3. Streamlining content management for city staff

4. Optimizing mobile device compatibility

5. Updating the visual design to reflect the City’s brand and identity

The City has worked with a team of web design experts to create an initial concept for the new website. The design incorporates elements that prioritize simplicity, accessibility, and ease of navigation, while also ensuring that the website meets technical and legal standards. Staff will present the proposed website redesign to the Committee, including:

1. A preview of design concepts

2. An overview of the new website features and functionalities

3. A timeline for the development and rollout of the redesigned site

Staff recommends that the Citizen Development and Enrichment Committee review the proposed redesign concepts, provide feedback, and offer direction on the website’s development.

Additionally, the Committee is asked to approve the next steps for the project including approval of design concepts.
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