STRATEGIC PLAN COMMITTEE:
STRATEGIC PLAN IMPLEMENTATION UPDATE
MAY 14, 2025
4:30 PM
STRATEGIC PLAN
COMMITTEE AGENDA
S T R A T E G I C P L A N C O M M I T T E E R E V I E W 2 I. Call Meeting to Order
II. Roll Call
III. Flag Salute
IV. Welcome &
Introductions
V. Items For Discussion
VI. Public Comment
VII. Closing Remarks
VIII. Adjournment
ROLL CALL
S T R A T E G I C P L A N C O M M I T T E E R E V I E W 3 ❑ CHAIR SHEIKH
❑ MEMBER KAJI
❑ MEMBER GERSON
FLAG SALUTE
S T R A T E G I C P L A N C O M M I T T E E R E V I E W 4
WELCOME &
INTRODUCTIONS
S T R A T E G I C P L A N C O M M I T T E E R E V I E W 5 ❑ CHAIR SHEIKH
❑ MEMBER KAJI
❑ MEMBER GERSON
❑ PRESENTING STAFF
ITEMS FOR DISCUSSION:
STRATEGIC PLAN IMPLEMENTATION UPDATE
AGENDA ITEM 5A
MAY 14, 2025
STRATEGIC PLAN BACKGROUND
• Strategic Plan requires a Strategic
Implementation approach
• In 2023 City Council & Strategic
Plan Committee approved:
• Sub-Goal update frequency of
Strategic (monthly) &
Operational (quarterly)
• Semi-Annual Committee Review
S T R A T E G I C P L A N C O M M I T T E E R E V I E W 7 PUBLIC FACING
DASHBOARD
Link: AchieveIt | City of
Torrance (torranceca.gov)
8S T R A T E G I C P L A N C O U N C I L C O M M I T T E E
PROGRESS UPDATE
10/1/2024 – 3/30/2025
S T R A T E G I C P L A N C O M M I T T E E R E V I E W 9 PROGRESS UPDATE: BY STATUS
S T R A T E G I C P L A N C O M M I T T E E R E V I E W 10
PROGRESS UPDATE: BY STATUS
S T R A T E G I C P L A N C O M M I T T E E R E V I E W 11
PROGRESS UPDATE:
4/1/25 STATUS
S T R A T E G I C P L A N C O M M I T T E E R E V I E W Strategic
• Achieved: 42 to 58 (61%)
• On-Track: 51 to 36 (38%)
Operational
• Achieved: 89 to 110 (71%)
• On-Track: 65 to 44 (29%)
12 95
154
36 58
44 110
13S T R A T E G I C P L A N C O M M I T T E E R E V I E W 37 ACHIEVED SUB-GOALS
• 21 Operational sub-goals have been achieved in the
following priority areas:
• Communication & Civic Involvement
• Economic Development
• Responsive, Accountable and Cost-Effective
Government
• Reliable Revenue Base and Effective Asset Management
• Responsive, Accountable & Cost Effective Government
• Safe, Secure & Equitable Community
• Stewardship of the Environment
14S T R A T E G I C P L A N C O M M I T T E E R E V I E W
ACHIEVED SUB-GOALS
• Of the 37 sub-goals that have been achieved;
• 16 Strategic sub-goals have been achieved in the following priority areas:
• Appearance, Character and Quality of the Community
• Communication & Civic Involvement
• Economic Development
• Education, Diversity and Enrichment
• Safe, Secure & Equitable Community
• Stewardship of the Environment
STRATEGIC AND
OPERATIONAL SUB-
GOALS: 5 TAGS
S T R A T E G I C P L A N C O M M I T T E E R E V I E W 10 Achieved Sub-Goals
-Real Time Response Center: 1
-Signage & Wayfinding: 1
-Social Media Comm. Strategy:
• 8 sub-goals
15 95
154
Downtown Gateway Signs
S T R A T E G I C P L A N C O M M I T T E E R E V I E W 16 • Appearance, Character
& Quality of the
Community/Attractive,
identifiable, distinct ,
unifying signage as
part of overall City
branding strategy
ECONOMIC DEVELOPMENT
S T R A T E G I C P L A N C O M M I T T E E R E V I E W 17 • Provide opportunities for dialogue on the
future economic development of Torrance area
• Seek cooperation among regional entities to
build and strengthen the economy
ECONOMIC DEVELOPMENT
S T R A T E G I C P L A N C O M M I T T E E R E V I E W 18 • Aggressively pursue Torrance's growth in e-
commerce, international trade, technologies,
and emerging markets
• Actively market the City's economic
development program to encourage and
recruit new businesses.
Management
Aide Program
(MAP)
S T R A T E G I C P L A N C O M M I T T E E R E V I E W • Education, Diversity &
Enrichment/Identify and mentor
qualified candidates from a
representative population for
initial hire and promotional
opportunities in order to build,
maintain and enhance a
workforce that reflects the
inclusive and diverse character
of the city
19 Communication & Civic
Involvement/Develop
mechanisms to assess and monitor
community perspectives regarding
equity and inclusion from a diverse
array of residents and develop
programs based on this feedback
to enhance social equity and
ensure equal access to quality of
life and opportunity
20S T R A T E G I C P L A N C O U N C I L C O M M I T T E E 81%
Frequently/occasionally
use Y ouTube
50%
Great Deal/Just Some rely
on T orranceAlerts
55%
Often utilize the City’s
website less than once a
month
71%
Over the last 12 months,
have not watched original
CitiCABLE programming
TORRANCEALERTS
It is the preferred method of receiving
information from the City.
COMMUNITY ENGAGEMENT
SURVEY
Social Media
Communications Strategy
21S T R A T E G I C P L A N C O U N C I L C O M M I T T E E
Communication & Civic Involvement/Implement
alternative ways to effectively increase public
engagement when in-person meetings are not
possible, as well as to supplement civic engagement
when in-person meetings are possible.
S T R A T E G I C P L A N C O M M I T T E E R E V I E W • ???
22 ZENCITY
Reliable Revenue Base & Effective Asset Management /Emphasize Employee Health, Wellness & Safety
S T R A T E G I C P L A N C O M M I T T E E R E V I E W 23
Economic Development/
Explore emerging opportunities
in collaboration with Torrance
Unified School District, El
Camino College, Southern
California Regional Occupational
Center, Torrance Area Chamber
of Commerce, and other entities.
24S T R A T E G I C P L A N C O U N C I L C O M M I T T E E
CAREER TECHNICAL EDUCATION
S T R A T E G I C P L A N C O M M I T T E E R E V I E W • As of May 2025,we have completed three
speaking events
25 Career Technical Education Partnership Program
Education, Diversity & Enrichment/Pursue regional coordination for the provision of social services among all public, private, non -profit, religious interests, & other groups S T R A T E G I C P L A N C O M M I T T E E R E V I E W 26 • On March 19th, the 88 Cities Summit
convened in the Cultural Arts Center
Safe, Secure & Equitable Community/Develop regular/diverse engagement to ensure safety for all
27S T R A T E G I C P L A N C O U N C I L C O M M I T T E E
Safe, Secure & Equitable Community/Ensure physical security of our schools with proven programs such as SROs
28S T R A T E G I C P L A N C O U N C I L C O M M I T T E E
Safe, Secure & Equitable Community/Seek opportunities to leverage technology to enhance safety
29S T R A T E G I C P L A N C O M M I T T E E R E V I E W
REAL TIME RESPONSE CENTER
Safe, Secure & Equitable Community/Regional Collaboration w/ entities on issues that impact local crime & Continue to provide education & enforcement regarding existing & emerging economic crime
30S T R A T E G I C P L A N C O U N C I L C O M M I T T E E
31 CHAMPIONS
S T R A T E G I C P L A N C O M M I T T E E R E V I E W
CI TY ST RAT EG IC
Jillian Wade
IT
Gabriella Imai
City Manager’s Office
Caleb Cho
Public Works
Michelle Masak
Fire
Lauren Allen
City Manager’s Office
Andrei Yermakov
IT
Michelle Ramirez
Community Development
Ian Dailey
Finance
Feature: Strategic Plan Department
Performance Indicators
S T R A T E G I C P L A N C O M M I T T E E R E V I E W • GFOA Best Practice to link Strategic Plans with
Budget Planning
• Fund priorities efforts and areas, aligned
with Strategic Plan, objectively measure success
• Researched example cities for consistent
themes; assist with benchmarking
• Collaborated with Departments to determine
alignment to our Strategic Plan and data sources
32 Dept. Performance
Indicators
S T R A T E G I C P L A N C O M M I T T E E R E V I E W • Prioritize metrics that
demonstrate achievement in efforts
that move/maintain progress of the
Strategic Plan efforts
• Creates focus for staff to measure
success
• Initial version; to be appended and
edited in time
• Leverage AchieveIt for updates
33 MID-POINT REVIEW
Update
S T R A T E G I C P L A N C O M M I T T E E R E V I E W CDD Update:
● PlaceWorks/Conducting an
Environmental Scan and
Community Profile
● FM3 Research/Statistically
Valid Public Opinion
Survey
34 RECOMMENDATION
• Staff recommends that the Committee Accept and File the Update on the Council’s Strategic Plan Implementation
Program; and
• Recommend to City Council to Accept and File the Strategic Plan Implementation Program update.
S T R A T E G I C P L A N C O M M I T T E E R E V I E W 35 QUESTIONS?
S T R A T E G I C P L A N C O M M I T T E E R E V I E W 36
PUBLIC COMMENT
S T R A T E G I C P L A N C O M M I T T E E R E V I E W 37
CLOSING REMARKS
S T R A T E G I C P L A N C O M M I T T E E R E V I E W 38
ADJOURNMENT
S T R A T E G I C P L A N C O M M I T T E E R E V I E W 39