5A
Date: June 2, 2025
To: Chair and Members of the Citizen Development and Enrichment Committee From: Aram Chaparyan, City Manager
By: Jamie Le, Assistant to the City Manager | [email protected] Subject: City Manager - Accept and File the City Website Redesign Project Update.
Expenditure: None.
RECOMMENDATION
Recommendation of the City Manager that the Citizen Development and Enrichment Committee accept and file the City Website Redesign Project update.
DISCUSSION
The City of Torrance official website (TorranceCA.Gov) serves as a critical communication tool for residents, businesses, and visitors, providing access to important city information, services, and resources. The current website has become outdated and lacks key functionalities needed to meet the growing demands of its users. Over the past year, the City has undertaken an initiative to redesign the official City website to enhance usability, improve accessibility, and align with modern design standards.
A website redesign is essential to ensure that it remains a user-friendly, accessible, and engaging platform for all stakeholders. The redesign process has been informed by user feedback which started with a Community Engagement Survey that launched in June 2024, internal assessments, and industry best practices.
The new website will focus on the following:
1. Improving navigation and user experience
2. Enhancing accessibility for people with disabilities (ADA compliance)
3. Streamlining content management for city staff
4. Optimizing mobile device compatibility
5. Updating the visual design to reflect the City’s brand and identity The City has worked with a team of web design experts to create the new website. The design incorporates elements that prioritize simplicity, accessibility, and ease of navigation, while also ensuring that the website meets technical and legal standards.
Staff recommends that the Citizen Development and Enrichment Committee accept and file the City Website Redesign Project update.