8J
Date: December 2, 2025
To: Honorable Mayor and Members of the City Council
From: David Dumais, Fire Chief
By: Adam Brown, EMS Assistant Chief | [email protected] Subject: Fire – Approve First Amendment to Contract Services Agreement to Provide Emergency Medical Services (EMS) Billing Services for the City of Torrance Fire Department. Expenditure: Not-to-Exceed $1,764,340 (General Fund: Approximately $352,868 Per Year).
RECOMMENDATION
Recommendation of the Fire Chief that City Council:
1. Approve a first amendment to the contract services agreement with Wittman Enterprises, LLC of Rancho Cordova, CA (C2021-004), in the amount of $1,764,340, for a new not-to-exceed contract total of $2,957,303, to provide Emergency Medical Services (EMS) billing services for the City of Torrance Fire Department and exercise the option to extend the term for a five-year period beginning January 12, 2026 and ending January 11, 2031 with the same terms and conditions; and
2. Authorize the City Manager as the City’s signatory for the agreement.
FUNDING
Funding is available from the Fire Department’s fiscal year 2025-26 Operating Budget and is anticipated to be available in subsequent fiscal years.
DISCUSSION
In January 2021, City Council awarded a five-year contract services agreement (C2021-004) to Wittman Enterprises, LLC of Rancho Cordova, CA through January 11, 2026 for an amount not to exceed $1,192,963 to provide EMS billing services for the City of Torrance Fire Department, with an option for the City to extend the agreement for one (1) additional 5-year extension with the same terms and conditions. The City Council also authorized the City Manager as the City’s signatory for the agreement.
In January 2021, City Council also approved a City operated EMS transportation program within the Torrance Fire Department (TFD) and in April 2021, TFD staffed ambulances began transporting patients.
The contract with Wittman Enterprises, LLC, which was awarded as a result of the City’s request for proposals (RFP# B2020-34), has been providing the needed EMS billing services for the emergency patient transport Advanced Life Support/Basic Life Support fees since 2021. EMS 1 City Council
December 2, 2025
medical billing is heavily regulated and companies specializing in these complex services adhere to current standards in medical billing compliance, which minimizes risk to the City. With 35 years of experience and about 100 clients in California, Wittman is one of the most (if not the most) experienced EMS billing company in California, whose billing services comply to federal, state, and local laws/statutes/programs, and best billing practices while maximizing revenue recovery.
The Fire Department is satisfied with the contractor’s services and its competent and professional performance and requests that the City exercise the option to extend the contract for an additional five-year period.
The proposed Amendment will increase the total contract expenditure by $1,764,340 (approximately $352,868 per year) to a new not-to-exceed contract total of $2,957,303 and will extend the contract term for an additional five-year period (January 12, 2026, to January 11, 2031) with the same terms and conditions. The Contract with Wittman Enterprises provides billing services for EMS fees at a cost of 3.49% of net collections. The Contractor’s compensation fee is paid monthly after the City receives and Finance confirms the remittances, from which the 3.49% fee is calculated, upon presentation of an invoice.
The Fire Department has notified Wittman Enterprises LLC that the City is exercising its option to extend the Agreement. The option is not effective until it is exercised by the Council by approving an amendment to the Agreement. A new RFP will be completed at least 1-year prior to the next expiration to assess options.
ATTACHMENTS
1. First Amendment to Contract Services Agreement
2. Contract Services Agreement C2021-004
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FIRST AMENDMENT TO CONTRACT SERVICES AGREEMENT (C2021-004) This First Amendment to Contract Services Agreement C2021-004 (“First Amendment”) is made and entered into as of December 2, 2025, by and between the CITY OF TORRANCE, a municipal corporation (“CITY”), and Wittman Enterprises, LLC, a California Limited Liability Company (“CONTRACTOR”).
RECITALS:
A. CITY previously circulated its Request for Proposals for EMS Billing Services for the City of Torrance Fire Department, RFP No. B2020-34 (the “RFP”).
B. In response to the RFP, CONTRACTOR submitted a Proposal (the “Proposal”).
In its Proposal, CONTRACTOR represented it was qualified to perform those services requested in the RFP.
C. CITY awarded Contract Services Agreement C2021-004 (“Agreement”) to CONTRACTOR with a five-year term from January 12, 2021 through January 11, 2026, with the option to extend for one additional 5-year term with the same terms and conditions
D. CITY is satisfied with the level of service provided by CONTRACTOR.
E. CITY and CONTRACTOR now wish to increase the Agreement amount by $1,764,340.00 for a new not to exceed amount of $2,957,303.00 and exercise the option to extend the term of the Agreement for one additional 5-year term through January 11, 2031.
F. CITY and CONTRACTOR further wish to amend the CITY and CONTRACTOR representatives.
AGREEMENT:
1. Section 2 of the Agreement, which is entitled “TERM”, is amended to read in its entirety as follows:
“ 2. TERM
Unless earlier terminated in accordance with Paragraph 4 below, this Agreement will continue in full force and effect from the Effective Date through January 11, 2031.”
2. Subsection A of Section 3 of the Agreement which is entitled “COMPENSATION”, is amended to read in its entirety as follows:
“ 3. COMPENSATION
A. CONTRACTOR’s Fee
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For services rendered pursuant to this Agreement, CONTRACTOR will be paid 3.49% of net collections in accordance with the compensation set forth in the Proposal and Cost Proposal Clarification, provided, however, that in no event will the total amount of money paid the CONTRACTOR, for services initially contemplated by this Agreement, exceed the sum of $2,957,303.00 (“Agreement Sum”), unless otherwise first approved in writing by CITY. The fee 3.49% NET COLLECTIONS INCLUDES MAILING
Notices of Privacy Practices, the cost of lockbox, and any other billing and collections expenses as per the Cost Proposal Clarification and RFP Addendum #1.”
3. Section 7 of the Agreement which is entitled “CITY REPRESENTATIVE” is amended to read in its entirety as follows:
“ 7 . CITY REPRESENTATIVE
The Fire Chief is designated as the “City Representative,” authorized to act in its behalf with respect to the work and services specified in this Agreement and to make all decisions in connection with this Agreement.
Whenever approval, directions, or other actions are required by CITY under this Agreement, those actions will be taken by the City Representative, unless otherwise stated. The City Manager has the right to designate another City Representative at any time, by providing notice to CONTRACTOR.”
4. Section 8 of the Agreement which is entitled “CONTRACTOR REPRESENTATIVE(S)” is amended to read in its entirety as follows:
“ 8. CONTRACTOR REPRESENTATIVE(S)
The following principal(s) of CONTRACTOR are designated as being the principal(s) and representative(s) of CONTRACTOR authorized to act in its behalf with respect to the work specified in this Agreement and make all decisions in connection with this Agreement:
Corinne Wittman-Wong, CEO
Judy Vang, Client Liaison”
5. In all other respects, the Agreement dated July 1, 2025, between CITY and CONTRACTOR, is ratified and reaffirmed and remains in full force and effect. //
//
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CITY OF TORRANCE,
a municipal corporation
__________________________
Aram Chaparyan
Wittman Enterprises, LLC
a California Limited Liability Company
By: ______________________
George Abatjoglou
Sole Director
APPROVED AS TO FORM:
PATRICK Q. SULLIVAN
City Attorney
By: ____________________
Jeanne-Marie K. Litvin
Deputy City Attorney
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