8E
Date: December 16, 2025
To: Honorable Mayor and Members of the City Council
From: Robert Dunn, Chief of Police
By: John Newman, Police Services Supervisor | [email protected] Subject: Police – Approve Amendment to Contract Services Agreement for Supplemental Parking Enforcement Services. Expenditure: $708,103 (General Fund) .
RECOMMENDATION
Recommendation of the Chief of Police that City Council approve a first amendment to the contract services agreement with ACE Parking Management, Inc. of San Diego, CA (C2024-292), in the amount of $708,103, for a new total not-to-exceed amount of $1,273,697, for supplemental parking enforcement services, and extend the term for a one-year (1) period beginning January 1, 2026 and ending December 31, 2026, with two additional one-year (1) extension options.
FUNDING
Funding will be available in Fiscal Year 2025-26 General Fund Operating Budget upon approval of the Fiscal Year 2025-26 First Quarter Budget Program Modification and is anticipated to be available in subsequent years.
DISCUSSION
On December 17, 2024, your Honorable Body approved a contract services agreement with ACE Parking Management, Inc. of San Diego, CA (RFP B2024-11) in the amount of $565,594, for supplemental parking enforcement services for a one-year period beginning January 1, 2025 and ending December 31, 2025 with the options to extend the term for two (2) one-year terms.
During the term of the agreement, ACE Parking Management has demonstrated consistent performance, professionalism and reliability, issuing over 96% of all street sweeping citations and maintaining a high level of compliance and customer service. Extending the contract will allow the City to maintain program continuity while implementing the proposed staffing and operation enhancements. The combination of extending ACE’s contract, adding one additional Ambassador, and providing a dedicated vehicle will ensure the continued success and stability of the City’s parking enforcement operations, while improving coverage, responsiveness, and program oversight.
The addition of one more ACE Ambassador is necessary to improve efficiency, maintain high service standards, and allow the current supervisor to routinely focus on essential leadership duties. At present, the supervisor is counted as one of the five ACE Ambassadors, which limits 1 City Council
December 16, 2025
the time available to perform critical supervisory responsibilities such as scheduling, training, performance management, reporting, and vehicle oversight. While ACE already issues 96% of all street sweeping citations and generates a comparable percentage of fine revenue, the workload and administrative requirements placed on the supervisor reduce her ability to provide consistent oversight and proactive team management. By adding an additional Ambassador, the supervisor will no longer be forced to divide their time between enforcement duties and supervisory obligations, ensuring greater accountability, better training and development for staff, and stronger operation support. Furthermore, an additional Ambassador will provide flexibility to cover last-minute absences and assist with enforcement of all street sweeping routes, ultimately leading to sustained high levels of citation coverage, revenue collection, and customer service.
The current workload further justifies the addition of one more ACE Ambassador and a vehicle for that person. In the attached quote, Version 3 assumes our supervisor – who currently patrols as a regular Ambassador, would function as a dedicated supervisor overseeing five enforcement Ambassadors, with the addition of a sixth vehicle. By adding a fifth dedicated ACE Ambassador, the supervisor will have the capacity to provide additional field support on larger street sweeping routes and continue to issue citations, increasing the total area covered and the overall number of violations addressed. The sixth vehicle will allow the supervisor to assist in the field and serve as a backup for any enforcement vehicle that must be taken out of service for maintenance. This operational enhancement will ensure uninterrupted coverage, expand enforcement capabilities, and strengthen the overall efficiency and effectiveness of the parking enforcement program.
Staff recommends that City Council approve a first amendment to the contract services agreement with ACE Parking Management, Inc. of San Diego, CA, in the amount of $708,103, beginning January 1, 2026, and ending December 31, 2026.
ATTACHMENTS
1. First Amendment to Contract Services Agreement (C2024-292)
2. Contract Services Agreement (C2024-292)
2 FIRST AMENDMENT TO CONSULTANT SERVICES AGREEMENT
(C2024-292)
This First Amendment to Consulting Services Agreement C2024-292 (“First Amendment”) is made effective as of December 31, 2025 (the “Effective Date”), by and between the CITY OF TORRANCE (“CITY”), a municipal corporation, and Ace Parking Management, Corporation (“CONSULTANT”).
RECITALS:
A. The CITY previously circulated a Request for Proposal (“RFP”) for Parking Enforcement Services, RFP No. B2024-11 (the “RFP”).
B. CONSULTANT submitted a Proposal in response to the RFP. In its Proposal, the CONSULTANT represented that it was qualified to perform those services requested in the RFP. Based upon its review of all Proposals submitted in response to the RFP, the CITY awarded the Agreement to CONSULTANT.
C. On December 17, 2024, CITY and CONSULTANT entered into Consulting Services Agreement C2024-292 (the "Agreement"), to perform those services in an amount not to exceed $565,594.00, through December 31, 2025.
D. The CITY is satisfied with the level of service provided by CONSULTANT and now wishes to enter into this First Amendment to increase the amount of the Agreement by $708,103.00 for a not to exceed sum of $1,273,697.00.
E. The CITY and CONSULTANT further wish to extend term of the Agreement by twelve months through December 31, 2026, and to include two additional one-year extension options, to be exercised exclusively by the CITY.
AGREEMENT:
1. Paragraph 2, of the Agreement, entitled “TERM” is amended to read in its entirety as follows:
“ 2. TERM
Unless earlier terminated in accordance with Paragraph 4 below, this Agreement will continue in full force and effect from the Effective Date through December 31, 2026. This Agreement includes two additional one- year extension options. The option to extend can be exercised only by the City.”
2. Paragraph 3 “COMPENSATION” is amended to read in its entirety as follows:
“ 3. COMPENSATION
A. CONSULTANT’s Fee.
ATTACHMENT 1
3 For services rendered pursuant to this Agreement, CONSULTANT will be paid in accordance with the Compensation Schedule set forth in the Proposal, provided, however, that in no event will the total amount of the money paid CONSULTANT, for services initially contemplated by this Agreement, exceed the sum of $1,273,697 (“Agreement Sum”), unless otherwise first approved in writing by CITY.”
3. In all other respects, the Agreement between the CITY and CONSULTANT is ratified and reaffirmed as amended and remains in full force and effect.
CITY OF TORRANCE, ACE PARKING MANAGEMENT
a municipal corporation a Corporation
By: By:
George K. Chen, Mayor John Baumgardner
President
ATTEST:
By:
Rebecca Poirier, MMC
City Clerk
APPROVED AS TO FORM
PATRICK Q. SULLIVAN
City Attorney
By:
Jeanne-Marie K. Litvin
Deputy City Attorney
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1 CONSULTING SERVICES AGREEMENT
This CONSULTING SERVICES AGREEMENT ("Agreement") is made and entered into as of December 17,2024 (the "Effective Date"), by and between the CITY OF TORRANCE, a municipal corporation ("ClTY"), and Ace Parking Management, Corporation ("CO NSULTANT").
RECITALS:
CITY wishes to retain the services of an experienced and qualified CONSULTANT to provide supplemental parking enforcement services ln order to obtain the desired services, CITY has circulated its Request for Proposal for Parking Enforcement Services, RFP No. 82024-11 (the "RFP") CONSULTANT has submitted a Proposal (the "Proposal") in response to the RFP. ln its Proposal CONSULTANT represents that it is qualified to perform those services requested in the RFP. Based upon its review of all proposals submitted in response to the RFP, CITY is willing to award this Agreement to CONSULTANT.
AGREEMENT:
SERVICES TO BE PERFORMED BY CONSULTANT
CONSULTANT will provide the services and install those materials listed in CONSULTANT's Proposal submitted in response to the RFP. A copy of the RFP is attached as Exhibit A. A copy of the Proposal is attached as Exhibit B. CONSULTANÏ warrants that allwork and services set forth in the Proposalwill be performed in a competent, professional and satisfactory manner.
TERM
Unless earlier terminated in accordance with Paragraph 4 below, this Agreement will continue in fullforce and effect from the Effective Date through December 31, 2025.
COMPENSATION
A. CONSULTANT's Fee.
For services rendered pursuant to this Agreement, CONSULTANT will be paid in accordance with the Compensation Schedule set forth in the Proposal; provided, however, that in no event will the total amount of money paid CONSULTANT, for services initially contemplated by this Agreement, exceed the sum of $565,594.00 ("Agreement Sum"), unless otherwise first approved in writing by CITY.
B. Schedule of Payment.
2 3
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ATTACHMENT 2
5 Provided that CONSULTANT is not in default under the terms of this Agreement, upon presentation of an invoice, CONSULTANT will be paid the fees described in Paragraph 3.A. above, according to the Compensation Schedule. Payment will be due within 30 days after the date of the invoice.
4. TERMINATION OF AGREEMENT
A. Termination by CITY for Convenience
CITY may, at any time, terminate the Agreement for CITY's convenience and without cause.
2 Upon receipt of written notice from CITY of such termination for CITY's convenience, CONSULTANT will:
cease operations as directed by CITY in the notice;
take actions necessary, or that CITY may direct, for the protection and preservation of the work; and
except for work directed to be performed prior to the
effective date of termination stated in the notice, terminate all existing subcontracts and purchase orders and enter into no further subcontracts and purchase orders.
ln case of termination for CITY's convenience, CONSULTANT will be entitled to receive payment for work executed, together with costs incurred by reason of the termination, along with reasonable overhead and profit on work not executed.
B. Termination for Cause
lf either party fails to perform any term, covenant or condition in this Agreement and that failure continues for 15 calendar days after the nondefaulting party gives the defaulting party written notice of the failure to perform, this Agreement may be terminated for cause; provided, however, that if during the notice period the defaulting party has promptly commenced and continues diligent efforts to remedy the default, the defaulting party will have such additional time as is reasonably necessary to remedy the default.
ln the event this Agreement is terminated for cause by the default of CONSULTANT, CITY may, at the expense of CONSULTANT
and its surety, complete this Agreement or cause it to be completed. Any check or bond delivered to the CITY in connection with this Agreement, and the money payable thereon, will be forfeited to and remain the property of the CITY. All moneys due CONSULTANT under the terms of this Agreement will be retained by CITY, but the retention will not release CONSULTANT and its surety from liability for the default. Under these circumstances, however, CONSULTANT and its surety will be credited with the 2 1
a.
b,
c.
3 1
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6 amount of money retained, toward any amount by which the cost of completion exceeds the Agreement Sum and any amount
authorized for extra services.
Termination for cause will not affect or terminate any of the rights of CITY as against CONSULTANT or its surety then existing, or that may thereafter accrue because of the default; this provision is in addition to all other rights and remedies available to the CITY under law.
C. Termination for Breach of Law
ln the event CONSULTANT or any of its officers, directors, shareholders, employees, agents, subsidiaries or affiliates is convicted (i) of a criminal offense as an incident to obtaining or attempting to obtain a public or private contract or subcontract, or in the performance of a contract or subcontract; (ii) under state or federal statutes of embezzlement, theft, forgery, bribery, falsification or destruction of records, receiving stolen property, or any other offense indicating a lack of business integrity or business honesty that currently, seriously, and directly affects responsibility as a public consultant or CONSULTANT; (iii) under state or federal antitrust statutes arising out of the submission of bids or proposals; or (iv) of violation of Paragraph 19 of this Agreement; or for any other cause CITY determines to be so serious and compelling as to affect CONSULTANT's responsibility as a public consultant or CONSULTANT, including but not limited to, debarment by another governmental agency, then CITY reserves the unilateral right to terminate this Agreement or to impose such other sanctions (which may include financial sanctions, temporary suspensions or any other condition deemed appropriate short of termination) as it deems proper. CITY will not take action until CONSULTANT has been given notice and an opportunity to present evidence in mitigation.
FORCE MAJEURE
lf any party fails to perform its obligations because of strikes, lockouts, labor disputes, embargoes, acts of God, inability to obtain labor or materials or reasonable substitutes for labor or materials, governmental restrictions, governmental regulations, governmental control, judicial orders, enemy or hostile governmental action, civil commotion, fire or other casualty, or other causes beyond the reasonable control of the party obligated to perform, then that party's performance will be excused for a period equal to the period of that cause for failure to perform.
RETENTION OF FUNDS
CONSULTANT authorizes CITY to deduct from any amount payable to CONSULTANT (whether or not arising out of this Agreement) any amounts the payment of which may be in dispute or that are necessary to compensate CITY for any losses, costs, liabilities, or damages suffered by CITY, and all amounts for which CITY may be liable to third parties, by reason of CONSULTANT's acts 3 5.
6 300485609.docx
7 7
or omissions in performing or failing to perform CONSULTANT's obligations under this Agreement. ln the event that any claim is made by a third party, the amount or validity of which is disputed by CONSULTANT, or any indebtedness exists that appears to be the basis for a claim of lien, CITY may withhold from any payment due, without liability for interest because of the withholding, an amount sufficient to cover the claim. The failure of CITY to exercise the right to deduct or to withhold will not, however, affect the obligations of CONSULTANT to insure, indemnify, and protect CITY as elsewhere provided in this Agreement.
CITY REPRESENTATIVE
The Chief of Police is designated as the "City Representative," authorized to act in its behalf with respect to the work and services specified in this Agreement and to make all decisions in connection with this Agreement. Whenever approval, directions, or other actions are required by CITY under this Agreement, those actions will be taken by the City Representative, unless otheruvise stated. The City Manager has the right to designate another City Representative at any time, by providing notice to CONSULTANT.
CONSULTANT REPRESENTATIVEIS)
The following principal(s) of CONSULTANT are designated as being the principal(s) and representative(s) of CONSULTANT authorized to act in its behalf with respect to the work specified in this Agreement and make all decisions in connection with this Agreement:
Tom Pesce
Mark Raymond
I NDEPEN DENT CONTRACTOR
CONSULTANT is, and at alltimes will remain as to CITY, a wholly independent contractor. Neither CITY nor any of its agents will have control over the conduct of CONSULTANT or any of CONSULTANT's employees, except as otherwise set forth in this Agreement. CONSULTANT's agents and employees are not and shall not be considered employees of CITY for any purpose. CONSULTANT may not, at any time or in any manner, represent that it or any of its agents or employees are in any manner agents or employees of CITY. CITY has no duty, obligation, or responsibility to CONSULTANT's agents or employees under the Affordable Care Act. CONSULTANT is solely responsible for any tax penalties associated with the failure to offer affordable coverage to its agents and employees under the Affordable Care Act and any other liabilities, claims and obligations regarding compliance with the Affordable Care Act with respect to CONSULTANT's agents and employees. CITY is not responsible and shall not be held liable for CONSULTANT's failure to comply with CONSULTANT's duties, obligations, and responsibilities under the Affordable Care Act. CONSULTANT agrees to defend, indemnify and hold CITY harmless for any and alltaxes and penalties that may be assessed against CITY as a result of CONSULTANT's obligations under the Affordable Care Act relating to CONSULTANT's agents and employees.
9 400485609.docx
8 10 BUSINESS LICENSE
CONSULTANT must obtain a City business license prior to the start of work under this Agreement, unless CONSULTANT is qualified for an exemption.
11. OTHER L¡CENSES AND PERMITS
CONSULTANT warrants that it has allprofessional, contracting and other permits and licenses required to undertake the work contemplated by this Agreement.
12. FAMILIARITY WITH WORK
By executing this Agreement, CONSULTANT warrants that CONSULTANT (a) has thoroughly investigated and considered the scope of services to be performed, (b) has carefully considered how the services should be performed, and (c) fully understands the facilities, difficulties and restrictions attending performance of the services required under this Agreement. lf the services involve work upon any site, CONSULTANT warrants that CONSULTANT has or will investigate the site and is or will be fully acquainted with the conditions there existing, prior to commencement of the services set forth in this Agreement.
Should CONSULTANT discover any latent or unknown conditions that will materially affect the performance of the services set forth in this Agreement, CONSULTANT must immediately inform CITY of that fact and may not proceed except at CONSULTANT's risk untilwritten instructions are received from CITY.
I3. CARE OF WORK
CONSULTANT must adopt reasonable methods during the term of the Agreement to furnish continuous protection to the work, and the equipment, materials, papers, documents, plans, studies and other components to prevent losses or damages, and will be responsible for all damages to persons or property, until acceptance of the work by CITY, except those losses or damages as may be caused by CITY's own negligence.
14. CONSULTANT'S AGCOUNTING RECORDS: OTHER PROJECT RECORDS Records of CONSULTANT's time pertaining to the project, and records of accounts between CITY and CONSULTANT, will be kept on a generally recognized accounting basis. CONSULTANT will also maintain allother records, including without limitation, specifications, drawings, progress reports and the like, relating to the work and services identified in Exhibit A. All records will be available to CITY during normalworking hours. CONSULTANT will maintain these records for three years after final payment.
15. INDEMNIFICATION
CONSULTANT will indemnify, defend, and hold harmless CITY, the Successor Agency to the Former Redevelopment Agency of the City of Torrance, the City Council, each member thereof, present and future, members of boards and commissions, their officers, agents, employees and volunteers (collectively "City Affiliates") from and against any and all liability, expenses, including defense costs and legalfees, and claims for damages whatsoever, including, but not limited to, those arising from breach of contract, bodily injury, death, personal injury, property damage, loss of use, or property loss however the same may be 00485609.docx 5
9 caused and regardless of the responsibility for negligence. The obligation to indemniñ7, defend and hold harmless includes, but is not limited to, any liability or expense, including defense costs and legal fees, arising from the negligent acts or omissions, or willful misconduct of CONSULTANT, its officers, employees, agents, subCONSULTANTs or vendors. CONSULTANT's obligations to indemnify, defend and hold harmless will apply even in the event of concurrent negligence on the part of City Affiliates, except for liability resulting solely from the negligence or willful misconduct of City Affiliates. Payment by CITY is not a condition precedent to enforcement of this indemnity. ln the event of any dispute between CONSULTANT and CITY, as to whether liability arises from the sole negligence of City Affiliates, CONSULTANT will be obligated to pay for the defense of City Affiliates until such time as a finaljudgment has been entered adjudicating City Affiliates as solely negligent. CONSULTANT will not be entitled in the event of such a determination to any reimbursement of defense costs including but not limited to attorney's fees, expert fees and costs of litigation. t6 NON-LIABILITY OF CLTY OFFICERS AND EMPLOYEES
No officer or employee of CITY will be personally liable to CONSULTANT, in the event of any default or breach by the CITY or for any amount that may become due to CONSULTANT.
17. INSURANCE
A. CONSULTANT and its sUbCONSULTANTS must maintain for the duration of the Agreement at their sole expense the following insurance, which will be full coverage not subject to self-insurance provisions:
1 Automobile Liability, including owned, non-owned and hired vehicles, with at least the following limits of liability:
a Primary Bodily lnjury with limits of at least $500,000 per person, $1,000,000 per occurrence; and
Primary Property Damage of at least $250,000 per
occurrence; or
c. Combined single limits of $1,000,000 per occurrence
Commercial General Liability including coverage for premises, products and completed operations, independent
CONSULTANTs/vendors, personal injury and contractual
obligations with combined single limits of coverage of at least $2,000,000 per occurrence, $4,000,000 aggregate.
Workers' Compensation coverage as required by the Labor Code of the State of California and, if workers' compensation is required, employer's liability insurance with minimum limits of ($t,000,000) per occurrence or occupational illness. The Workers' Compensation policy shall be endorsed with a waiver of subrogation in favor of the b
2 J
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10 CITY for allwork performed by the CONSULTANT, its employees, agents and subconsultants.
The insurance provided by CONSULTANT will be primary and non- contributory.
CITY, the Successor Agency to the Former Redevelopment Agency of the City of Torrance, the City Council and each member thereof, members of boards and commissions, every officer, agent, official, employee and volunteer must be named as additional insureds under the automobile and general liability policies.
CONSULTANT must provide certificates of insurance including all required amendatory endorsements (or copies of the applicable policy language effecting coverage required by this clause) indicating appropriate coverage, to the City Clerk of the City of Torrance before the commencement of work.
Each insurance policy required by this Paragraph must contain a provision that no termination, cancellation or change of coverage can be made without notice to the CITY.
lf the CONSULTANT maintains broader coverage and/or higher limits than the minimums shown above, the CITY requires and shall be entitled to the broader coverage and/or the higher limits maintained by the CONSULTANT. Any available insurance proceeds in excess of the specified minimum limits of insurance and coverage shall be available to the CITY.
The procuring of insurance shall not be construed as a limitation on liability nor as full performance of the indemnification provisions of the CONSULTANT.
CONSULTANT hereby grants to CITY a waiver of any right to subrogation which any insurer of said CONSULTANT may acquire against the CITY by virtue of the payment of any loss under such insurance. CONSULTANT agrees to obtain any endorsement that may be necessary to affect this waiver of subrogation, but this provision applies regardless of whether or not the CITY has received a waiver of subrogation endorsement from the insurer.
Self-insured retentions must be declared to and approved by the CITY.
The CITY may require the CONSULTANT to provide proof of ability to pay losses and related investigations, claim administration, and defense expenses within the retention. The policy language shall provide, or be endorsed to provide, that the self-insured retention may be satisfied by either the named insured or CITY.
18. SUFFICIENCY OF INSURERS
D
B
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E
F
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700485609.docx
11 lnsurance required by this Agreement will be satisfactory only if issued by companies admitted to do business in California, rated "4" or better in the most recent edition of Best's Key Rating Guide, and only if they are of a financial category Class Vll or better, unless these requirements are waived by the Risk Manager of CITY ("Risk Manager") due to unique circumstances. ln the event the Risk Manager determines that the work or services to be performed under this Agreement creates an increased or decreased risk of loss to CITY, the CONSULTANT agrees that the minimum limits of any insurance policies or performance bonds required by this Agreement may be changed accordingly upon receipt of written notice from the Risk Manager; provided that CONSULTANT will have the right to appeal a determination of increased coverage by the Risk Manager to the City Council of CITY within 10 days of receipt of notice from the Risk Manager.
19. CONFLICT OF INTEREST
A. No officer or employee of the CITY may have any financial interest, direct or indirect, in this Agreement, nor may any officer or employee participate in any decision relating to the Agreement that affects the officer or employee's financial interest or the financial interest of any corporation, partnership or association in which the officer or employee is, directly or indirectly interested, in violation of any law, rule or regulation.
No person may offer, give, or agree to give any officer or employee or former officer or employee, nor may any officer or employee solicit, demand, accept, or agree to accept from another person, a gratuity or an offer of employment in connection with any decision, approval, disapproval, recommendation, preparation or any part of a program requirement or a purchase request, influencing the content of any specification or procurement standard, rendering of advice, investigation, auditing, or in any other advisory capacity in any way pertaining to any program requirement, contract or subcontract, or to any solicitation or proposal.
20 NOTICE
A. All notices, requests, demands, or other communications under this Agreement will be in writing. Notice will be sufficiently given for all purposes as follows:
Personal delivery. When personally delivered to the recipient, notice is effective on delivery.
First Class mail. When mailed first class to the last address of the recipient known to the party giving notice, notice is effective three mail delivery days after deposit in a United States Postal Service office or mailbox.
B
1 2
Certified mail. When mailed certified mail, return receipt requested, notice is effective on receipt, if delivery is confirmed by a return receipt.
800485609.docx
J
12 Overnight delivery. When delivered by an overnight delivery service, charges prepaid or charged to the sender's account, notice is effective on delivery, if delivery is confirmed by the delivery service.
Facsimile transmission. When sent by fax to the last fax number of the recipient known to the party giving notice, notice is effective on receipt. Any notice given by fax will be deemed received on the next business day if it is received after 5:00 p.m. (recipient's time) or on a non-business day.
6. Addresses for purpose of giving notice are as follows
CONSULTANT ACE PARKING MANAGEMENT, INC
645 ASH STREET, SAN DIEGO, CA
619-223-6624
Fax:
CITY: City Clerk
City of Torrance
3031 Torrance Boulevard
Torrance, CA 90503
Fax: (310) 618-2931
Any correctly addressed notice that is refused, unclaimed, or undeliverable because of an act or omission of the party to be notified, will be deemed effective as of the first date the notice was refused, unclaimed or deemed undeliverable by the postal authorities, messenger or overnight delivery service.
c Either party may change its address or fax number by giving the other party notice of the change in any manner permitted by this Agreement.
PROHIBITION AGAINST ASSIGNMENT AND SUBCONTRACTING
This Agreement and all exhibits are binding on the heirs, successors, and assigns of the parties. The Agreement may not be assigned or subcontracted by either CITY or CONSULTANT without the prior written consent of the other.
INTEGRATION : AMENDMENT
This Agreement represents the entire understanding of CITY and CONSULTANT as to those matters contained in it. No prior oral or written understanding will be of any force or effect with respect to the terms of this Agreement. The Agreement may not be modified or altered except in writing signed by both parties.
23. INTERPRETATION
4 5
B
21 22
I00485609.docx
13 The terms of this Agreement should be construed in accordance with the meaning of the language used and should not be construed for or against either party by reason of the authorship of this Agreement or by any other rule of construction that might othenruise apply. To the extent that the terms of the RFP or Proposal are inconsistent with the terms of this Agreement, the terms of this Agreement shall control.
24. SEVERABILITY
lf any part of this Agreement is found to be in conflict with applicable laws, that part will be inoperative, null and void insofar as it is in conflict with any applicable laws, but the remainder of the Agreement will remain in full force and effect.
25. TIME OF ESSENCE
Time is of the essence in the performance of this Agreement. 26 GOVERNING LAW: JURLSDICTION
This Agreement will be administered and interpreted under the laws of the State of California. Jurisdiction of any litigation arising from the Agreement will be in Los Angeles County, California.
27. COMPLIANCE WITH STATUTES AND REGULATIONS
CONSULTANT will be knowledgeable of and will comply with all applicable federal, state, county and city statutes, rules, regulations, ordinances and orders.
28. WAIVER OF BREACH
No delay or omission in the exercise of any right or remedy by a nondefaulting party on any default will impair the right or remedy or be construed as a waiver.
A party's consent or approval of any act by the other party requiring the first party's consent or approvalwill not be deemed to waive or render unnecessary the other party's consent to or approval of any subsequent act. Any waiver by either party of any default must be in writing and will not be a waiver of any other default concerning the same or any other provision of this Agreement.
29. ATTORNEY'S FEES
Except as provided for in Paragraph 15, in any dispute, litigation, arbitration, or other proceeding by which one party either seeks to enforce its rights under this Agreement (whether in contract, tort or both) or seeks a declaration of any rights or obligations under this Agreement, the prevailing party will be awarded reasonable attorney's fees, together with any costs and expenses, to resolve the dispute and to enforce any judgment.
30. EXHIBITS
Allexhibits identified in this Agreement are incorporated into the Agreement by this reference.
31. CONSULTANT'S AUTHORITY TO EXECUTE
The persons executing this Agreement on behalf of CONSULTANT warrant that (i) CONSULTANT is duly organized and existing; (ii) they are duly authorized to execute this Agreement on behalf of CONSULTANT; (iii) by so executing this o04856o9.docx l0
14 Docusign Envelope lD: CEB6F1 65-5606459A-8C42-2C0BFFD863E1
32. Agreement, CONSULTANT is formally bound to the provisions of this Agreement; and (iv) the entering into this Agreementjoeg not violate any provision of any other Agreement to which CONSULTANT is bound.
PUBLIC RECORDS ACT
p.ny OoCuments submitted by the CONSULTANT; all information obtained in coñnection with the CITY's right to audit and inspect the CONSULTANT's documents, books, and accounting records pursuant to paragraph 14 CONSULTANT's Accounting Records; Other Project Records; as well as those documents which were requ¡red to be submitted in response to the Request for proposals (RFP) used in the solicitation process for this Contract become the exciusive property of the City. All such documents become a matter of public record and shall be regarded as public records. Exceptions will be those elements in the California Government Code Section 7920.000 et seq. (Public Records Act) and which are marked "trade secret", "confidential", or "proprietary" The CITY shall not in any way be liable or responsible for the disclosure of any such records including, without limitation, those so marked, if disclosure is required by law, or by en order issued by a court of competent jurisdiction. ln the event the CITY is required to defend an action on a Public Records Act request for any of the aforementioned documents, information, books, records, and/Or COntentS of a propOSal marked "trade Secret", "confidential", Or "proprietary", the CONSULTANT agrees to defend and indemniff the CITY from allcosts and expenses, including reasonable attorney's fees, in action or liability arising under the Public Records Act.
CITY OF TORRANCE,
a mun¡cipal corPoration
(.
ATTEST:
City Clerk
APPROVED AS TO FORM
PATRICK Q. SULLIVAN
City by:
E} (.dit*'
Deputy City AttorneY
ACE PARKING MANAGEMENÏ
a corporation
by:
By:
John EO
by:
by:
00¡t85609.docx 11
15 Attachments
Rev. 0424
Exhibit A
Exhibit B
Request for Proposals
Proposal
00485609.docx 12
16 EXHIBIT A
REQUEST FOR PROPOSALS
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17 EXHIBIT B
PROPOSAL
[To be attached]
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Proposal for Parking Enforcement Services
RFP No 82024-11
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20 RFP No.82024-11 RFP for Parking Enforcement Services
SECTION III PROPOSAL SUBMITTAL
FAILURE TO COMPLETÊ ALL ITEMS IN ÏHIS SECTION MAY INVALIDATE PROPOSAL. ln accordance with your "Request for Proposals (RFP)", the following proposal is submitted to the City of Torrance.
RFP Submitted By:
ACE Parking Management, lnc.
Name of Company
645 Ash Street San Diego 92101
Street Address
619-223-6624
City Zip Code
N/A
Telephone Number
Tom Pesce, Vice President
Fax Number
tpesce@acepa rki ng. com
Printed Name/Title
Signature
Form of Business Organization: Please indicate the following (check one) E-Mail Address
8t30t24
Date
! Corporation f Parlnership I Sole Proprietorship I Other Do you have a Parent Company? M ¡lo f, Ves,
N/A
(Name of Parent Company)
Do you have any Subsidiaries? M lt¡o ! Yes,
N/A
(Name of Subsidiary Company)
Business History
Years in business under your current name and form of business organization? 74 Years lf less than three (3) years and your company was in business under a different name, what was that name?
Contact for Additional lnformation:
Please provide the name of the individual at your company to contact for any additional information Mark Raymond Director of Business Development
Printed Name
914-57
Title
m raymond loacepa rki ng. com
E-Mail AddressTelephone
2 @ POWEREû 8Y PEI}PIE
3-1 985
21 Proposa I Submittal (continued) :
Payment Terms: The City of Torrance Payment terms are Net 30. The City does not make pre- payments, or pay upon receipt.
Do you offer any discounted invoice terms? ACE can comply with Net 30 Project Start and Completion:
The City requires the project to start as soon as possible from the award of a contract and the project completed as soon as possible. Specific periods that are mutually agreed upon will be established after award of a contract.
Project Managen
Please provide the name of the individualatyourcompanywhowillserve as Project Managerforthis contract.
Tom Pesce Vice President
Title
tpesce@aceparking. com
Name
424-298-0536 N/A
Telephone Number Fax Number EmailAddress
Co nt ract Representative:
Please provide the name of the individual at your company who will be responsible for administering this contract.
Tom Pesce Vice President
Name
424-298-0536 N/A
Title
tpesce@aceparking. com
Telephone Number Fax Number EmailAddress
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VENDOR BACKGROUND AND QUALIFICATION
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September 3,2024
City of Torrarrce
Purchasing Divrsron
3031 Torrance Blr¡d
Torrance, CA 90503
Dear Selection Comnrrttee
ACE Parkrng is pleased to present a proposal for parkirrg enforcement services to the City of Torrance Our proposal will outline an ambassador approach to our enforcement operations that wrll help ensure the safety of your citizens and visitors while allowirrg a ccllaborative parlnership to develop and thrtve betweett your city ancl ACE Parking
About ACE
Srnce 1950 ACE has grorvn to be one of the natron's largest parking managernent and mobility service providers in the countr-y serving nearly half a million custorlers per day ACE operates in many malor markets across the U S. partnering wtth murricipal and governnrent agencies. comnlercial property management firms rnajor hotel brands properly owners. developers anci spectal event companies ancl entertainment venues. ACE nranages over 750 locatrons collectively senrices 450 000 customers per day and controls more than 175 000 off-street parktng stalls Gross revenLte fronr all operatiolrs exceecls $500 milliorr annually i,vhile employìttg more than 5 00û ieanr nrembers 'rvith an annual payroll of SJ 00 nrillion YEARS tlF
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ACE has burlt a reputation for prorriclrrrg effioent operattons atrd innovatitre ccnsulting seryrces for clozens cf rilunicroaiities actclss the colintry Our nrunicrpal experience starteil'¡rith the City of Sari Dtego a rei:riior-rship lvhtch rt.'lS ûontirrrieCJ $ltthùt-ìt l;rterrur-trt,l-t fcrlhe past irt)* y'ealS Base,-l cri or.lt r--u-nsisterrt i¡'ai;k recl;r-r,1 iisterrinq trr the sì.;ecilÌc;lr¡:rrt priorities for erreiy Ltiìr(jLle parkrriq anci enirlr'cerilertl cperatrori ¡ûE has arrrlt :l r"epLttatictt ktr rrrrplernerrtlrg serrrìces anLl delr\/ei'inq results alrgned'rviir lhe goals oie.ar;n oi- our rlunicipai pärtnels AtlE s ÐrJitioiro oi i-nrtntctp;tl clients has grctvtt to rncrude orrer 4C oper.ìlions ihrougñoril the coLtntry and jrrclt¡des exteiisive experiertce rxanaqing portfoiios sinltlar to Ine il)ttr¡ ¡i T,:,.rarrc: s ctty-"ritde ,r,ì f ir,l :¡if,¡¡'-¿¡rr¿,1r ì^D¡il:,:)i'
Enforcement Experience
AilE ilas Jrö,r1ln orlr Er:fr,rr;er'rìertt li,risi'rn to ailcltes.. tite LtrriqLte lir,l s¡.1-.'f ¡ n::il: lf or.ir':liellt i:lilrtlets 'l-ii,r' ¡r.rit:rcenleiri l-reþ'artti'le,-rt lscl bi Srtatt C i-:ii;,rl,i l-r.1,ìii),;'iij.:ìill:r¡r:ìj(j.rrrf jiteiìì.ìi.]-:t.ìliliìí1-ì\,'ri-lilij Ilrr',ì.:ìii'1,'j,)1ì'ìij.)ì:ì,.llì.j ,j'1.;'.1:,1':,'i i,: '-,rr'ì'i :- r.,:ji' 'l .ì : .''l'...i¡ 'r ìr.r- .ì' -,r'; i.'.1' r'ì,'-i .1.-j'j ':1/jl 4i ifjij St-ìri-lejrrr/iilì:ì ir'¿lrìì,_)i ìi c¡i'rp',1i)y¡¡r:_ì iìir,,l -r ¡lt::-.i -:i |jÍr.{j¡c:l jrl ttl,ril+,1 iii ttn l-ictsr'l .ìe Plate Fìi:tlrlt¡rrtÌi,tr, rl PtÌ, s/'.qtr=ilrìs :íri'¡ ö;irä<)"ì $,¡r1.'.f{ ( r rutr.r
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24 Experienced Local Management Team
Tom Pesce will be the City of Torrance's executive point of contact for this project. Tom has over 15 years of experience in the parking industry where he has been involvecl in almost every type of parking operation including municipal enforcement services where he currently serves as the contract executive for both the City of Santa Clarita and the City of San Gabriel citywide parking enforcement programs forACE As a Regional Vice
President Tom is responsible for all day-to-clay operat¡ons and financial performance of our parking operations in the Los Angeles and Orange County markets. His experience. knowledge of client priorities. and his proven team of parking and enforcement staff is unsurpasseci Tom will provide the necessan/ support and operational knowledge to ensure our enforcement teanr are set up for success Toi¡ is a cletail-oriented rnanager and has quickly transformecl the sites in his portfolio into first class parking operations Tom has been instrumental rn ensiiring our clients' operational expectations are consistently being achieved without sacrificing customer service
lVorkrng wrth ïorn to implement ACEIs services to the City of Torrarrce wrll be Laura Vallelo, whose managemeni ancl r:perations experience with our enforcement operations for the City of Santa Clarita project will make her a perfect fit for onboarding the servrces to the City of Torrance. ln addition to theACE team thatwill be directly rnvolved in the day-to-day operations our service-centric parkrng and enforcement services will be sLrppor-ted by one of the most accomplished team of parking management and enforcement execL¡tives in the country fVlr.
Brian Tarbell lvho has over 30 years of experience in lar¡r enforcement and parking/enforcement operatiorrs Our Commitment to the City of Torrance
ACE seeks to create a longstanding relationship v.rith the City of Torrance and can offer competitive pricing withoL¡t compromrsrng service and integrity Your ACE team wrll brrng a forr,vard-thinking mrnclset to our partnershrp lvith the City of Torrance by taking a proactrve approaclr to achreving your goals. We fully commit that dLrring our partrìershrp, that we',vill be your parking anr-1 enforcement management experts and wrll dralv on the experrence ar¡r1 knowleclge of or¡r entire company to operate manage. enhance arrd impror.re the City of Toi"rance's parking ancl enforcement management services \;\/e are pleased to sribnrrt the followrng resporlse for yorrr rerrier,'r and consrderation ancl ',ve look fonvarcl to the possrbrlity of ',.rorking wrth the City of Torrance to provicle ycu ',vith tiìû \/ery best parking alld eniorcement rnanagenrent sen¡ices available \iVìth otl"siqrlatui-e on the Prc¡ro-ial Sub¡uÍtai Dot:ttnrct¡t arrrj AÍlach¡nent 1 -- Pio¡rr,'ser s Aifttlav¡t rl rsÅCF Parkrng t\rìarragenrent lnc s fuil intentro¡l to aclhele tc¡ the provtsroÍls of the P.FP aicj oLr fLlli intention io enter rnto a birrding corrtractshor¡lrj you select Lis as yor/r servrce provir:ler Should yoti have any c¡rtestions regarding oLir proposal cr ri yort ',vould liKe to rneet with ct¡r team please feei free t,-r cr:ntact us at any trnre
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25 ','i:.:i.,ltji,jl-¡ r,irli,i ìi..r jl ìi.ri,,illl") , 'i.'jl r r.ìi.j,r'\l ii:ìlìt\ i-it )i'.1 a. ABOUT ACE
Srnce 1950 ACE has grown to he one of the natron s largest parking service and technology solut¡on providers irr the courrtry serrrìng rreariy haif a rl¡lliorr clrstomers claily Heaclc¡uartered in San Drego ACE rs privately & farrrrly owrred and of,rers clirect access to our top executirres:lrrr,l experts',vhile rn;rintarnng trartsparency ancl a tr Lre partrtei'ship v'irth'or,¡r clients \l\le operate in rîarly nr;ìJOr markets across the U S p.rrlnerrng vr¡itlr r¡unicroalitres governr¡ent agencies comnrer'cial propert'l managerrerrt fir¡s. malor'hoiel brancls. properly owners der.relopers. specral eveni companies arrd enterlarnnrerrt venries 74-'y'e;'rr F:anrily-O'.n.rireci Hislor-7 500 ù00 Palking Sialì:; Baser,l in Soutnern ilalrl,:r ¡ri¿l 5 iiO0 Teil¡l ùrieriroers 1 000 Locations Co¿lsi lo Lìoast 3lB .-\nnL.ial Re'renue
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AL,Ë s Lrnrqrie blend of experence resor-rrces reiatrorrsirrps ¿rnd culture nlake ris the parkrng ancj rnobility servrces provicler for oper artions of all s¡zes and desigrrs. Belor,v are sorre cf ¡rCE s core skiil areas arrd our approacir to each *
MOBILITY SOLUTIONS
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26 b ACE LOCAL EXPERIENCE
Our presence in the Los Angeles area inclucles long-ternr parlnerships with doeens of prestigious brands ancl companies. inclLrdrng rnunrcipalrties Vt/ith trlo regiorral Losangeles offices and ol¡r corporate headqtiatlers based ln Southerrr Calrfornia the City of Torrance lvill benefit fronr ACE's investrnerrts in our sup¡rort team which inclucles cleclicatecl local,Àuclit. Human Resources and Recrrirting i\iìartagers ,*9-." ;.-
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27 C. ACE MUNICIPAL EXPERIENCE
ACE has built a reputatiorr orrer the last60 years of provrclirrg efficrent operations and innovatit¡e consL¡lting services for dozens of mLrnicipalìties across the courrtry ACE takes prtcle itt its collaborative approach to eniorcement proviclrng serr¡ices for nrany nrurricipalities and governrnent agencies Or:r rnunicipal experience starleci r,vith the Crty oi San Diego a reiationship whrch iras continr¡ed lviihor¡t interrLrptron for the past 60 years Based orr oLtr consisterrt track recorcl listenirrg to the specific clierrt prioritres for every Lrnique parking operation ACE has bililt ¿r reputation for irnplenrentinç¡ serrrices ancj deliverrng results aligneri r¡rrth the goals of each of our Crty client pariners ACË s porlfr:lio of rrurricipal clients iras Eror,vn to rnclude over 40 operatiotrs througltout the coLrntry anci inclr-rcles extensirre experrence prorlrcliirg ser'¡ices like the Ctty oi Tr:rrance s parktrig enforcerrent program
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28 d ACE ENFORCEMENT EXPERIENCE
ACE s hrstory enforcrrrg ancl administratrng parkìng operations originates to cur very fìrst locatiorr Startìng with one clirl lot across fronr San Drego s City Hall. ACE founder Evan V. Jones began the corrrpany rn 1 950 to rneet a conrr-llunity need The pirblic was seekrng convenient places to park rn the bustling clovrrniovr¡n distrct anclwe soon learired tirat our pard parking operations requirecl enforcernent aucliting. anci administrative services. BLrilt on thrs legacy of provrclrrrg soiutir:ns ACE has grovvn or-rr Enforcelrent Dìvision to aclciress the unìqire arrd specrfic rreecls of our munrcip¿ri and prrr.rate client partners Totlay our Ënforcerlent Divrsron led by Brtarr Tarbell. \/ice Presiclent a retired Sarr Drego police officer who specializes in provrcJirrg norr-gated controls enforcement, and adnrinistration solutions supportrng a porlfolio that rnciLrdes or¡er 80 000 spaces r¡lith a team of orler 50 Enforcenlent Arnbassadors and a fleet of over 20 vehicles Evan V. Jones
Founder of
ACE Parking
Brian Tarbell
Senior Vice President of Enforcement
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Deiirrei-rng erìilrcelnerrt services r,','r1h fr'ìenclly sen¡ice-orierlied Erriorcernent .\trb;ìs:ìiì(iùrs has ireen tire hallrnark of ÀCE s eniori:erTrerrt seriilcgs for the past 50'years Each.ÅClE e¡¡iori;erlle,ìt trlarl rrerlber i:; tr.rinei-i t(r i¿ke ùrl:ì lj()iìlnrr.rrtrl'i,i.iriJ:rss¡ldi)r rí.)i'.:',rritii ¿r iiIn but not ioit aggressrrie appr'c;lcir l() 3iìfotrl¿rr.ltlt.i .ìt.lai C¡,rrtr¡'nr.inrlv jilppil;i '1-htl 1,ob of itr. i:¡ritlri--tlritÕ¡ri-\rlûa';s::ìiJoí
i_t¿l¡ ll¿ 'jì'l..tiiilrlrlrlì(.1 SLI \r,tê ril¡ìli !ì/!lít .ltl e;<terl:ìlrlr .,;èli:i.:ii,j,t l-)r'()(j:rif, i,,.r,L.r:jer-j i);r irjr;,liiiri'rlìi-j ,:-¿-ìilrliil:l¡r.lS ,.,/ri;, .,1 iìrd,ì,-ì;ìi,i ,..],:jíl r::),ìlì,.rr' i1'1.-ti iltìr,,Í,' lir..,, iil¡..;l.i sklil' tl¡.:,)ij,ji.i i¡:.: :ji,,ì'i tl:ìlr':ì ,1riìi:.tiì :ìrrrìia.)rìitr(ì ,.,r',iiì ¡,'ir3li¡1i'.;rrriì Slllr:li:iri'S Enforcement Equipment Experience
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it-ìi.-: j:lfri(r./,:!l 1., -ìtrírl ,.1: l,-, . ,r' .iiì I t.,¡i'i.i.- ¡frr,-.,,1i:r;;,1:iìe ili;,t.t¡l'r', EEE| ro*r*Eo BY PE'PLE.
29 Handheld LPR Equipment Experience
ACE has over i0 years of experience utrlìzirtg handheld LPR citatrorr eqiriprnent soluitons tlrroughoirt our portfolio to support oLrr enforcenrent operaiions l-lantihelci enforcernent rs helpfLrl ai Iarge-scale operations to sr-rpply vehicle patrols wrth tarqeted fcot patrols Utilizing hanclheld LPR clevrces r,ve efficiently scan all plates in areas tlrat are noi siroported iry nrobile LPR lf a tirne violation is iderrtrfred or tlre plate is not registered rn the systenr vrol.atiorl inior.mation wrll be drsplayecl cn the hanciheld Lrr-rit \rV-- patrtner r,vtth rlirlttple h¿r¡ltlheld ÊJrriorcerÌrèrrt partirers throrrgirout tire i:ountr-y irrr--lriciincl Crr¡rc Lirrart which rs the r:uri-e¡ll technology berrtg uttltzed by the i)tt,¡ of Tr-irratrce {àcívics,'i:irii P/åf{f" I T}åTATICKËî,,
Mobile LPR Equipment Experience
\i\ls r,ri¡¡[,¡llth ¿lil r¡ajor. l-PR systent suppliers io oLrtÍit olir enforcetler¡t r;ehicles r,vrth canreras rnourrte,] on the r-oof to provrde ootir.rlai co\ierìlge a¡onE \.v¡tir r;orriprirters ',vhich ere installed rnside the rrehir;les prorrriJrtrg íLrli tnt':t¡tation ei-ll'lit}rrerli The s'rstenr:;','l+ i¡ttlrz.l '::'ttl:iso pli--rcir-i(je iri:k¿i lr'¡r:Kllti'1 .tttd !rIì,Jli-;'¡¡'3¿ sif riï feports W VvItr¡ÕL ILANT LOCOT{OBtU'TIÐN5
Vigilant Mobile LPR Experience
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30 l
E. YOUR ACE PROJECT TEAM
Your ACE lilanagenrent Tearn wilf errergize the parrkìng operation rn the Crty of Torrarrce by enrphasizing arr anrbassaclor approerclr to create a r¡¡elcor¡rng experierrce for resitlents and tris¡tors '/out local tearl has,lver 25 years of ccnrbinecl r-rìarragemerrt experience to bring to the Crty's parkrng enforcenrent operatron Your ACE Team
Gen€fac *tläl
ftt;!:r.ÌnTlw
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[r, r lÞATA rlcKE:'f '
a,^"'sLlVlt-,t^íli.:'l-
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Brian C. Tarbell
Senior Vice President Enforcement Operations
30 Years of P:rrkrng & Law Enforcenrent
Ëxperience iForr¡er Crty oi SD P,rlrce Officer'i
Sper;i:rlizrng in ErrlorL;enrent Services & Ter-hitolcrqy En ftllceilerr t'f ecn r rology I n teg ratron S peci;rl ist Cr.¡site Ênforcenlerrt'f r:rirrer-
Tom Pesce
Vice President, Los Angeles/Orange County
I 5 ì'.--.lr ri oi Parrltq iit'lrisll,¿ F:<Qeiterlr:e
,.-.rr73¡g¿¡:-'¡; ali t-,:rrly ,.lfle¡.ltrr,rt.rs l:ir 45 ir.;r,:¿tlr,tnl' ili,,:i'rti¡t,.tl lr¿,:uti'¡:t l,-;l ,.lti i or Sji:lirt:l t,ìi¿rit¡ ¿ti.,i i-ì,'t,I, ìI I iir:r: I i) 1 tr, r,r¡,¡'i,: -:' ì fiìl'.la)tt Iil l-ì i iìêr,'-rl:-tiirì,r iì illili.ì ,,il¡.: r'ri;r'i' i; i--:tl:iiì ?. i-i13¡i:lrl',j , l;1¡.t;:¡ ¡; r.ìr,t,i]::
Laura Vallejo
Field Superv¡sor
,iì';,r :i¡ ;'.r; i:-;rl,)i.-:r';ìr:;¡r, ¡. 1¡,r.1, i.:1¡'i¡.1 F.-t-<i.,-.1ì.tìil,lr: i,,r i.iii -l¡;.-1¡-¡r.1 ;-rf l.ri i.ll,r ,;'i:ì,-rl-r':¡ . l''',1 i''lt,,i ',,1:",,r ') ,j i iì
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@ POWEREO 8Y PEOPLE.
31 f. ACE CORPORATE SUPPORT
Southern California Enforcement Operations Team
W¡th ACE Parking as your enforcement managemeni company, the City of Torrance will receive a cled¡cated Enforcement Division
Los Angeles Operations Team
lhe City of Torrance,¡irli also benefit frorl the seasoneci management experrence. local presetrce and a'¡aliable emlllovees cf oirr local Lcs Àngeles area operatroi'ls ie¡m --r-
srrJlÐffilkræffi
ffi
ry
MIKE GAULIN
Vice President
Enforcement 0perations
OSCAR JORDAN
Ciiy of Chula Vista
Enforcement
Superviær
RICK RODRIGUEZ
City of San Diego
Enforcement
Manager
ERIC WRINKLE
City of San Gabnel
Enforcement
Manager
LAURA VALLEJO
City of Santa Clarita
Enforcement
Manager
ENFORCEMENT
AMBASSADORS
MARK RAYMOND
Director of Business
Development, LA/OC
BRIAN TARBELL
Senior Vice President
Enforcement Operations
CITY OF SANTA CLARITA
CITY OF SAN GABRIEL
VINNY
PURI
Eastside
Los Angeles
Area Manager
CLAUDIA
CAMPOS
Downtown
Los Angeles
Area Manager
AUGUSTO
ALVAREZ
Central
Los Angeles
Area Manager
EFRAIN
ANDRADE
Westside
Los Angeles
Area Manager
HENRY
HERNANDEZ
Orange County
Director of
0perations
SCOTT
LUDLOW
Recruitinq
li,4anager
JOSH
lzlGz0t¡
Audit
lVanager
Human Resources
Recruiting
ISAIAH
MONTENEGRO
Recruiting Manager
Self Park & Valet 0perations
JONATHAN
KHA
Recruiter
.Ii-) irO 42.C?.1 i I P!"iJD!.lSa, t", ;:ArN.lq ãr.fC;lC¿,:lg¡r $¿i,,ri3g 13 [E ro*roEo BY PEopLE.
32 Corporate Team
The City of -lorrance r,,¡rll benefit lrorn our local Soutlrern California-based corporate teanl r¡¡lro have over 100 years of conri:ined experience OLrr Executirres nrake freqLrent site vrsits to or¡er'¡ie'uv orir operations as','rell as rraintain rneaninçlftrl lastrrtg relationshrps',vith our clients KEITH B. JONES
Executive Charrman
& Owner
25 Yrs. Experience
JOHN BAUMGARDNER
Chief Execr¡tive Officer
35 Yrs. Experience
STEVE BURTON
President
35 Yrs. Experience
ROSS SEIBERT
Chief Financial Officer
30 Yrs. Experience
JON GJERSET
Chief lnformation Officer
25 Yrs. Experience
BILL KEPP
EVP, Marketing & Sales
35 Yrs Experience
MIKE TWEETEN
President, Hospitality
25 Yrs Experience
BRIAN TARBELL
S\/P of Enforcement Divrsion
30+ Yrs. Experience
BRIAN GANSERT
President. Operat¡ons
25 Yrs. Experience
TOIVIPESCE.
Regronal Vice President
15 Yrs Experience
MICHELLE DENTE
EVP Member Services
30 Yrs. Experience
HENRY HERNANDEZ'
Director of Operations
25 Yrs Experience
CLAYADAMS
EVP Auclit & Revenue
20 Yrs. Experrence
fir
[E ro*r*Eo BY PE'PLE
14 33
Proposa I Submittal (continued) :
Vendor Name: ACE Parking
Background and Recent Experience with Similar Projects:
ln the space below, please provide a narrative explaining your background and recent experience with similar projects as the scope of work identified in this RFP. (Please attach additional sheet if needed.) ACE has built a reputation over the last 60 years of providing efficient operations and innovative consulting services for dozens of municipalities across the country. ACE takes pride in its collaborative approach to enforcement, providing services for many municipalities and government agencies. Our municipal experience started with the City of San Diego, a relationship which has continued without interruption for the past 60 years. Based on our consistent track record listening to the specific client priorities for every unique parking operation, ACE has built a reputation for implementing services and delivering results aligned with the goals of each of our City client partners ACE's portfolio of municipal clients has grown to include over 40 operations throughout the country and includes extensive experience providing services like the City of Torrance's parking enforcement program. Our Enforcement Division, led by Brian Tarbell, Senior Vice President, a retired San Diego police officer who specializes in providing non-gated controls, enforcement, and administration solutions supporting a portfolio that includes over 80,000 spaces with a team of over 50 Enforcement Ambassadors and a fleet of over 20 vehicles. ln the local market, ACE provides city-wide parking enforcement services to the City of Santa Clarita and the City of San Gabriel. We have been the Enforcement vendor in Santa Clarita since 2018, and our operations include providing24lT enforcement of the California Vehicle Code and the Santa Clarita municipal code encompassing 74 square miles. We were recently awarded the City of San Gabriel Enforcement contract, where we likewise provide full municpal code and state of California code enforcement. We have experience in transitioning Enforcement operations from law enforcement entities, something we have done at Santa Clarita, City of Encinitas and the City of Chula Vista. Our strong Enforcement background and bountiful experience will make ACE a great partner for the City of Torrance :: : .ì : ) ::; lt,f lti ' | ' ir._-..tlj 1t .r)t' l:'r,¡;<tt.il i:':. lt:,.'.j--,',:,1: 'j::1, .l):.i 15 @ POWEREII 8Y PEÍ¡PLE"
34 Proposa I Submitta I (continued) b C iJ i,t ij Ëj \,û/t) F;Ìi.<. vendor Name: ACE Parking
Work Plan for Each Required Task:
ln the space below, please describe in detailthe methodology you will be utilizing to conduct for each task. (Please attach additional sheets if needed.)
We have provided an in-depth narrative regarding our approach to the scope of work on pages 18-32, however, the core operating principle ACE embodies throughout all of our parking enforcement operations is to take on the role of Ambassadors for your city. AIIACE Enforcement staff are carefully vetted to ensure they have the perfect combination of "thick skin" and friendly, positive, demeanor to interact with your residents and visitors. ACE employs local Recruiting Managers to find the best talent available to ensure the City of Torrance is well represented in every interaction we have with you residents and visitors. Once our staff have undergone and been cleared in the background check process, they will undergo extensive, site-specific training on-location. This training will feature acclimating them to the streets of the City of Torrance, training on Enforcement technology (Civic Smart) and safe driving training. Additionally, ourACE Enforcement personnel must be able to demonstrate a masterful understanding of the California Vehicle Code and the City of Torrance Municipal Code before they are able to be in the field on their own. Ourteam will have a full understanding of the 5 different street sweeping routes and will be able to enforce all localTorrance and California codes. We will be providing 6 new Toyota Corolla Hybrid vehicles to service this operation so that each Enforcement Ambassador can have a vehicle to accomplish their assigned route. We have found throughout our operations that it always helps to have a spare vehicle for when one of our vehicles requires maintenance, or in the event of an emergency. We will issue our staff city-approved uniforms, as well as all necessary supplies to achieve the scope of work including cell phones for communication purposes. lf selected as your vendor for this project, ACE will be fully staffed and ready to take over the operation at the start of the contract term. Please find our pledge to the City of Torrance's scope of work on the following page 'i"-,-- \,, -'1-¿,r¡,1 ' i ::':,r),)-,,1 i-ìi .:).1¡r,,r.i-l t:-i::'ìr'''jiírì!rr'r" ,ì¡, ,,!j:j.-ì 16 @ P{]WEREÍ¡ 8Y PEOPLE.
35 SC)OPË OF WOTìK
b. SCOPE OF WORK OVERVIEW
i. Provide five (5) dedicated parking enforcement staff to enforce the regulations and ordinances in the City of Torrance. i¡. Provide Enforcement of street sweeping regulations. iii. Provide Additional enforcement activities as requested at the discretion of the Torrance Police Department Traffic Division. iv. Provide Enforcement of five (5) street sweeping routes per day v. Provide enforcement staff to work all assigned shifts Monday- Thursday, 8:00am-5:00pm (8 hours per day, 32 hours per
week).
vi. Provide enforcement vehicle with company markings and amber rear warning system such as a colored light bar or directional arrow.
vii. Provide uniforms for the parking enforcement staff that identiff themselves as an employee of the company.
viii. Hire and train all enforcement staff and ensure that each employee receives sufficient job-related training to successfully perform their duties.
ix. Coordinate with City staff on developing coverage schedules to maximize effectiveness and prevent duplication of effort. x. Provide staff and be operational at the start of the contract term.
xi. Prior to the beginning of the work, the successful proposer must provide the City a schedule and work plan for approval. xii. Ongoing consultation and support for the City of Torrance.
TASK ACE ACKNOWLEDGEMENT
@ oo*r*Eo BY p'opLË. 17
36 C. ENFORCEMENT PERSONNEL
Job Duties
The following are descri¡rtrons of the 1ob dirties ior both rele,¡¡nt roles to be fillecl ior enforcement operaiions rn the Crty of Torrance i Crty ì Please note we are comfortable nlo'¡inq forward without the Proiect Manager if the citv desires.
E nforcement Project Manager
Whrle the Scope of Work dic'l not specifìcally call lor this position in ACE s experience across our rrurri,:ipal enforcerrent operations a strong local Eniorcenrent [r'lanager is necessary for on-site prolect mällagerïerrt and adminrstration of staff Às an Enforcernent l\rlarrager, the ACE team rnet¡ber oversees all Enforcenrent ¡mbassador's ancl operations at the srte-lerrel and '¡rill serrze as the ntain poitrt of local co¡rtact for lhe City of Torrance The Errforcenrent i\/lenager is responsible fi"ir ensurrrtg that EnforcernentAi¡bassadors ale properlrT traineil anrJ eqr-¡ippsci to fulfil their ilL¡ires ancl i,vill reportto the Crty'and Tcr¡ Pesce i-eeardirrg enforcenrent operations, challerrges and necessarv adjustrnents L)Lrr proposecl base pay for thts posrlrorr rs $32 Per Hour Enforcement Ambassador
EniorcementAr¡bassadors w¡ll rrake up the bLrlk of necessary staffing for parkrng errforcerlrent ciperatrorrs rrr the City of Torrance These team mernbers are the inrt¡al portrt of contact for residents rn the Crty ancl ','¡rll be responsible for patrollrng chalkrng. trcketing, and r¡¡riting citations ln arJclrtron Enforcer¡entAmbassaclr¡rs are r-ecluirecl to fill clrrlvntirre',vith administiatrr¡e ancl other non-fielcl cjLrties inclrrclìnq court time and other legal necessrties ìf rec¡Lirreci by the Crty of .forrance Cr-rr proposed base pav ior tiris pre5¡1¡¡¡r rs $24 Per Hor¡r Required Staff and Staffing Plan
.-rCF r.y1l1 r.r,16¡r¡ t,rTjfh iìi1;,'oi [orraili)e t¡.1ff ¡nri tn: irrrl'ance Pclrce Der:artrlerrl sì fr",lfíìr: f)rr/rqi¡ r tr; ile'lelo!¡ lrfe oi titis Ciiirii'¡ì(li ir; :l¿Leliitiir.r ilij,.i ia ì-r.ta¡t::iCla ifìi:ì,,,rvr:Ìr-ttlíjrt rrlost efiicie,ttl I Project Manager f.û 1.0 t0 t.0 {-û 1-0 1.0 {.0
5.0Enf orcement Ambassadors 5-0 5.0 5.0 å0 5.0 5.0, 5-0 i'r:.r \¿. :),.: .),a:.',' r);.,i,..,.¡.ì ::l:' .,t :,tr,,j ::,.:._rr .lL),..r.1,,,,)._rr r lt1.r.l 1B EEE| oo*rrEo BY PEoPrE.
37 t
L
U1
I
d. HIRING AND RECRUITING
Hiring Criteria & Recruitment
Your ACE lVlarragernent Tearn wrll energize the City of Torrance s parking operatton by ernphasizing the custonrel experience ancj leading each of your ottsite tearn rnembers to embrace en anlb¿lssaclor role and create a r,velcoming experience for errery r¡isitot Thrs starts with hrring the best tearrr rrenrbers and rernforcrng traìning prograrïs Recruiting
Ourapprcach is sinple \r\/e rer:rr-¡it and contirlually Lrpdate our pool of outstandittg canclidates ancl lve nratch them to lobs that ch:rllenge and nrotir;ate ihenr We do this by combinirtg the lartest iechnologres an,l online tools,¡rith our unìque taleni a{lc[lisition stl.ateqy This âllor¡is us to quirckly target passirre and acti'.¡e1ob seeker's '¡lho Ërosses.s specific beira'riors and targeted srrll sets th¿-rt rnatch our ieclLrirenìenls AllÀCE elnplcyees inr-rst pi:ìSS ârrd go through.
Ci-ir¡rnal Backgrourrd Checks
ACE i\,ler¡r l-lire Orientatron
Role Specrfic Certrficatrr:n & Crentatron
Background Checks & Screening
Àfast hrre nreans nothrng rf ¡ts not the right hrre Errsurinq quality hrres is otir io¡-r priority lrl r¡ri-ler to be considerecl ior er"nploynrent every apolrcant nrLrst first cr:rrplelte ån exti?nsi're erlploynrerrt applrcaiion anii sucr:essiLrlly pass a senes of pre-,:rrtpk:ylÌìeni asse-ìs¡lents Pr=-enrpl,-ryrlelrt arld posl'ttr0loyntenl sr:;.eerrìr'tgs inclticle
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I ii e I l I r i) \,':,ì I ì ri ¿l t r o r- i iì r tiz ¡ ri s n i o i .ii,)t.;i.r i ;ìr1-!.¡ ì rl,l ii,l :l i¡:il
,.,r,.irrtl'¡ Si.,rt':,i) !.lLj,.;r ¡1 l.ri.-ri¡,li r:ì:¡:r:r:js iì.:1 ,1¡1¡ir i _ì 1,.::, j r r f-i : O ç i t, ir. lt i ¡ ¡t ¡,l i r,-',,ì t,, i t¡ i:' ì jr i rr,'r ¡ t S r ,-+T ..ri.:.'i.)'-ì jJ i: ,
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a.
Hiring & Training
,lril[: ,rrl ¡)r'r;r,r, i r ii'rei-ri-iì',' .ltìij L,;?il.ii,-titi,trl irii.]f,lgrlr?rl; ,\rrtil:lSi-ì l...ir,)r.,; liì,-ìi ::rf.,, i.ì,''ì,i,::ìr'-r,rl¡r ti,,:, )',i,',;i'-,.ti.iìi.rt.:).j..1;r¡l r,.j EaCh Staff membef Will be specifically trained by your ACE team to deliver exceptional levels of service with a firm but calm approach to enforcement and community SUppcft, i'irrl; -,i,ìi)¿'ìa;s¿í-lilr :ì0flr1,';,i,;ll:lì':ir,¡ r,r7il¡ 2ç[iv:' li]LJ,:ì,-l :-i'ì'irll;, ,.lriì ' '' ' ì ì, , '.lt ¡ r'r ': l' rìrl.l Il ''' i ;
r, r":r'l:ji,Ìljr ,') ,tì:r:)t''. ':::ì::ì!.,-t :',,,ì1.! '.i i)i'.',t ,,liÌ l' ,, ) 'lr l i ,. .:' ' :.i;- . t ,l:r:r i, . i,., :. :i ,
i: J-..,, :r.ii.l:,..i,ii :/ ,i t'..''-..: .:'i:'.)'..,):. ìt: ì \¡,) :i r., Ì i ' l .r 'ìr'.'r:,.ì ')i" rii.-¡t;:r .j ,:r'r:.,)' )-'li ''-'': .:;a, ,,ii-ai 19 IEB ro*r*Eo BY PE'PLE.
38 The following rs the onboarcling training plan forACE team members Customer Experience Training
Ar,vard-Win n ing ACE Trai n in g Prog rams inclucle.
Every Thank You Earned f" service philosophy
We See ttre People. Not The Cars trarnrng program
DEEP BLUE Trarning Statistìcs and lVlonitorirtg
ACE New Hire Orientation
lntroclLlce nev'¡ associates to our company culture
Outline job responsrbilitres and expectations
Address protocol and prr:cedures. including payroll unifornr anci gLiest serrrice and experience Site-Specific Certification and Orientation
Specific trarning to integrate area anrl site-specific knor,vlecjge durrng orientatrorr Prepare each member of staff on proper arrcl safe equipment operatiorr Address specific prooerty hazarcis ihat st¿rft r,vill cor¡e across Reduce rrsk of injury or damage to property
Train siaff on all role-specific functions ancl starrdards Ambassador Cross-Train ing
,À.CE has de,,¿eloped specializecl trarning progranrs iol our errf(rrcement teain r¡er¡bers to ensrlre r,ve rieliver on our commitments to excellerrt service These inclt¡,Ce
Role-specrfic c¡¡51¡¡¡6¡ sen¡ice
L F- R E c1 u r ¡r rle n t ir,l ;r i n te r r a n ce Tra i n t t. ! S er- u ri t'l I ¡t rl rcl e ir I R eS pLr i..,ìe f ra I r-t I it lJ Comprehensive Enforcement Trai ning
-fler corlpietrnq oi ientelion. each tearr nler¡oer.reciir\res litMlr;t¡tttt. Crl- Ii ¡t--i,l-r f,.ttntni.¡ al therr j,¡ir locairorl. ror a irrirtir¡rrm ol five ,1ays a cerliiìeC trairrer'rvili lvaik the ¡re',¡ ::mpioy,..lo througir litetr datiV roles arld res¡rorrsib'ilìttes Ëar;h Enlorcenrerrl ,-.i'rìbassaclor'rs rlede larnriiarr,vitn soecrfic Ciiv prroriti€s cìlrci p,-rltcres erliilrcenrerlt zi:)rìes Site Specific Certification and Orientation
i .ì Jìlì,: i'..Ì.ì-,'ìl.; ,i:i.l=;.1." 1 .r..jr'..j.'' Or":Joar'eS (lr.lr"st¿lTÍ iL)r'iir=.ti rliÐ :l-:',veil :t; Tci,lr-irì irij ii';ì,'i,lk:-ii irjilr"l ilrr" ai:lt"leaJi) ill, rlr.ilOt-rly' 'r:r.,) \i ì ll;2 I 1 ' :Jt.,;Ci)i¿, :'ja .:,,lii(,íìij a,r;....r .)i-ì,ììÊi,i 3et',; ;eS 20 [!E| ro*r*Eo BY pEoPLE
39 Personal Safety Training
Employees undergo a personal safety tratning r,vhich teaches employees the followrng safety habits.
Never jump in front of a moving vehicle to stop it.
Do not stancl behind stopped t¡ehicles.
Be aware of one s surrounrlirrgs at all tlmes
[/ake yourself visible to other drivers
Never stand rn the way of traffic
Allvays \ rear a reflective vest
Enforcement Ambassadors Must Demonstrate Job-Specific Knowledge Before Enforcentent Offìcers ai'e allor,'¡etJ to ri¡ork on tlreir own they mLrst denronstrate to thetr institrcirrr that l.hey are comfortal¡le and coniiclenl r,'¡tth the follovltrrg tasKs E.xer:uting establrshed rlethods practices arrd procedures associatecl ,¡rith parktng control and en forcenrent
Publlc contact protocol ethnrc ancl clisabriity sensrtrvrty trarning iin cornpliance v'rith the American vtrith Drsabilitres Act of 1990 i
Proceclures ancl precairtrons related to safe operatìorr of vehicles ancl farriliarity tvith Californta drivrng laws C¿llifonria \/ehrcle Code. Torrance itrìLinrcipal Cocies and orclinances related to parkttrg enforcetnent Kno'¡¿leCge of assigned patrol areas
lJse r¡f [\/'iri-',vay i-adios rirci pr'r:per raLlio etrqLrette as',vell as p[opet cell phone usa,JÈ Cbsenre arnd report an7 si.rspìcious lookirt¡l ',¡ehicles ol actir¡ily.
Ensrire ù'lrl rights lal.iS ait,-j priicetliireS rnClrrdirrg grr;rng ldStilTrûrt! in Corr¡-trrOrn ail(.1 i'Ìe.ìilnq procr-.rii¡r3s 1ob orocedrrtls::lncl erlìergerr,c'/ prr':toccls ;ob siaiety;s t:qttiretl by (-lSi1.\,'r;\il .ìH,\ arrd .¡--rr erå i i¡r-i ii i ic sa fet,/
-r._¡,7.:¡r¡rr,:i 1t:.
t'il¿liiltairr re:orcis ar'ìil ur-âp¡tr3 l:çllcie reüit¡'t:ì inclt¡ijrn,j li.lr!(rt-rrJ J:lìl!,+ctrvrty Re¡rorts F'iac¡: id+ntii'71¡g nt.arks or'r r;rr\3{i veirir:les trr,.i ;rr|rsetlirerrtly clleck íoi'these nra¡ks;1s,1 ¡¡q¡.1ir5 tf irli':rtiifyii-ti1 ri eÌ-ltCieS tii;rt .¡rl. p.trked ireyr.--r.i.j tnl i*qai ilile lì¡lli iile,,'t:|,i:i-t
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@ P{]WEREO BY PEOPLE.
40 E. ENFORCEMENT METHODOLOGY
Whrle the bulk of this project will inr¡olve proriiclrrrg enforcenrent for street sweeping, we have also provided the follor,ving sarnple of ACE s typical operating rnethodology for holv we will hancjle request calls as well as pro-active patrols \¡Ve separate our enforcernent services into two silos Re-Actir¡e and Pro-Active lf the Crty of Torrance ( .City') desires ¿ì more proactive approach we can easily rearrange this SOP to better address the Ctty s prtolties Typical Standard Procedures for Required Staff
RE.ACTIVE ENFORCEMENT
Resident ReqLrestsiConrplaints Hotline Due Dates or City Staff clrir¡en complaints or issues to acldress Overnight Parking (ONP) - permit rer;uirecl
Lawn Parking
R\/ or oversizecl vehrcles prohrbrte<1 to park orrern j,Jht \/ahrcles parktng ilr excess ol72 hoilrs
(lonrnrercial r¡ehicles parked orrerrrrght
Posted trnle zones
Peddlers and r¡endors- time ltt¡tt
\/ehrcles íor sale on priblic streets
Parkrng rn Dìsai:lecl space
Bus loaclrrtr'¡ zones
PRO.ACTIVE ENFORCEMENT
Å(-ìE Enf,:rr:enrent ,*.rrbassacio¡s ,,'irl1 pairci kiloLvn iepre.lt oralb¡en'ì' ancl ',,itll arlilii pric'r fiscai yea¡ \,r/.3n'ln/js.rrr,-i vì,¡iati,¡tìs i,J,.ie:-'rtttrrle \¡/h¿re an'/ ¡dditirlrlal pro0letr..ìi'e¡ìs ai'e Enforcernent of Street S oincl Routes lPrir¡arv Task)
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41 iii/i ì! I l
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1 f PROGRAM MONITORING
Enforcerlent¡\nìbassador prr:ductrvrty \Jvill be r¡onitored carefLrlly by our team Ttre'i'¡irìl L¡tilize lirre:rncj historical route tracking reporls iìnd enforcÊnlent heat-rnapprng to continuousiy nronrtor'ancl opt¡rnize progratr perforirtance \i'"/e rrtilrze thrs repr6¡1¡'.,t to reiine enforcerlrerrt roLrtes ¿rnd r"nonrtor the prorlui:irvity oi oLrr officets Enforcenrent route statjstic:; ìnclLrrjrng patrol tinies ¡lrrd citation rssuarrce heat rnappinq ',vill be provtcled to the City r:rlTolrance on a nlonthlv b¿rsrs along',vith any recorìrillendiltions to revise our Staffirtg Plart Enforcement Heat Maps
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23 42
g. ENFORCEMENT VEHTCLES
ACE errrployees will be trained and required to nraintain the appeairance and cleanliness of the enforcenrent vehicles At nrinimurrr. erlplor¡ees will clean the floor and seating sudaces at the end of each shift FreqLrent mechanical checks r'¡ill be conducted by orrr'staff arrd arìy cause for coni;ern v'¡ill be reportecl to the clealer for a professional assessnrent Any in-service cars,¡rith identifiable issr-¡es r¡rill be taken out oloperation ancl replaced i'rith ¿r wor.kirrg rrehicle Detaileci records of the rlairrtenance and repairs or¡ each riehicle t'lill be trackecl by tne [:rrforcenrerrt i\¡'lanaqer and prorriileij to the Crty oi Torrarrc'e at theìr request Fcrthrsprolect -\CFisproposngtopurchase6rle','¡?024Tcyoi'aCoroilallybrrr,istofLtlfill thescoper:flvork Vtihrle the scope of r¡rork requires a r¡inimunr oi 5 veiricles to be cornpleieci ALìE rs proposrng to purchase a sixth vehrcle to h¿rr,¡e for our Enforcemerrt ùrlanager to r¡tilrze in the field to check on ernployees or attend ctty rneetings lf ACE is hirecl for this proiect and the citv elects to not mÕve forward with the Proiect Man âct er rìosition we woulcl remove this 6th vehicle and on use the re uested 5lrr at hicles PARKIHç
ry
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43 h ENFORCEMENT EQUIPMENT
Drar,vingonoLlrT4-yearexperienceutilizingequiprnenttoaclcl valLreiorenforcerrerttoperations yourACE tearn will keep you inforrned about cost-effectir¡e solL¡tions to refine your enforcernent operation wtth the t¡ost efficient technology and eqLripnrent while also prorliding the best user and custorner experierrce CivicSmart Parking Citation lssuance Devices
ÀCE has extensive experience l'rorking with a r,vide variety of handhelcl citation eqLriprrent prorrrciers throughout the coLrntry VVe parlner r,vith oi¡t ntunicipal anci prtvate enforcement clients to source the best technology for a given orolect Often that eqLripnrent may already be irt place r,'/hen ',ve take otler a ne\rv operation
Qcivics mr rt
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i-::.i:) :.¡¡. :, rr.j.!. I I lr..-;¡_r,-),:_ìcl, i,_t. 'l)-ìtt ¡r¡_; i- .¡r-r¡.,:-,t.;1r;; ,-r.3 ¡ r;--1; 25 \;',ie lvrll use hantilielii crtation issi.r;rnt;e clerrces by ,.itvicSmarl ACE has partnerecl ,,vith Ci,rìcSrrart to tntplemetrt L.PR eniorcemelrt at marty of our parktng lots thr,:ughoLtt the U S Thrs system allo,,,¡s orlr attendalrts to scarn plates track rosters arrd issue warningslcit¿rtiorrs as neecled
CivicSmart Prod uct Overview
Crviç5,.'',"r, offers a ',vide rrariety of Airdroid and l'\/indo',vs-basecl nandheld crtation issuance cie'lrces fl'otn the r,,rorld s leacirng rrani-rfactirr-ers lo acclrrnrnoclate youi" parking enforcenrent pro,,¡r-arl needs Facfi tugi-;et1 r:iiatron isstralrc.: i-lei,,ice':1/otks seantlessly',vrth i-)r'llcSri'¡.rrts.ìiil,)iSSUF soit';¡ar"e solutiorr r,¡þ¡¡il :¡ll¡1.,7s trs til prcr.rrde corlprehensiire enfùrcsrlent i:apabilrtres tir.,rt',,¡iil rr.ri:i'r:ase clfrcars effioency anci a,,--curlc,/ si:tertgtner'ì errfcrcement prodrictirritT n.iinintize crrsis arrrl incr:.lse r'everlirÊs CivicSmart Enforcement Hardware
N521 Handheld
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44 i. RECOMMENDED EQU¡PMENT
MOBILE LPR SYSTEMS
\;Vhile not reqLrireci Lrnder the scope of 'u'rork. ACE has provicleo additlonal rnforrnation for the Crty oí Torlance regardrng Nlobile LPR (Lii:ense Plate Recognitiorr) systenrs i\¡lobrle LPR featLrres a vehrcle with a r-nùunted LPR camera and onboarcl computer systerl th¿rt transits tlrrough each c¡tv street or lot and collects the license plate of :rll r¡ehrcles This information ìs thetl uploaded into the parking systerl ser-ver erther through a dockrrrg station or r,virelessly, V\ie Lrtilrze thìs techrrologv at nrlrltiple,+CE enforcerlent operation:i as it heips to rlore effectir¡ely track'¡rolatrng vehìcles '¡¡l-rile allowing its to nlore elficientfy schedr-ile our Iabc;r hotrrs
R e I ia ti o n s h r p s r,,i ì l lr L Fr R S Lr p p I i e r s i'..l ¿r t i o n t,r; i cl e Compr.rters lirside \,¡ehicles Provicle Fuli lrrtegratìon r¡ith Cameras Seelnrlessly I den trfies Titre a nr-i Scofflalv triolations Ticket Trackinci and Enrployee Sirift Reports
.À tri/ide Selectron of Setups Fquiomerrt and Systenrs
nw
Brian C. Tarbell with ACE
Enforcement Vehicle
Recommended ALPR Equipment
li tire City ciTorrairce r,v.as interÐsted rn exploring a frlobrle LPR solirtion for this or'r)Ject, ÀCË r¡roufcl reùonll:enil ihe \iilJrl¿¡rrt ,ji.PR systern ior crty-ivrrle errforcerlerrt lf lile {lì1,¡ rs rri-lr"tststi:ri .ÀLlË ùan pto;irie .-t quote ior oiitïitirrrg our rrehicles ',vith t/içJrlant systerrs V YLFIL4\FJï
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45 j ENFORCEMENT UNIFORMS
ACË r¡¡ill provide all team menrbers with a conspicuous I D. baclge ancl clistinct uniform that is appropriate for their job clilties Your ACE team r¡¡ill review uniform options ',rrith City of Torrance representative and obtain thetr approval for our uniform arrcl plroto I D. badge desigrrs The uniforms will be replacecl anttually or on an as- needed basis. We recomr¡end uniforms that rnclude a name tag the words 'Enforcernent Anrbassador' placed on the front and back of the uniforrns along with a friendly 'How Can I Help?" buttotr prominetttly dtsplayecl otr the flont ACE v'rill ensr¡re uniforms are complete clean pressecl anci professional in appearance AIIACE tearn mernbers r,vill be in cornplete uniforr¡s at any tirle they are engaged tn enforcenrerlt and cr:llection clLtties or appearing in court in matters relattrtg tc ot¡r setvices Sample Uniform Options
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46 Additional Sample Uniform Options
PÅRKING
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@ PflWEREÍl BY PE{]PLE
47 I
K. ACE VALUE.ADDED SERVICES
Here are some of the urays ACE beats the corrpetition by adding rralue to our clients'enforcement operations Community Outreach
As the errforcement service provrder for many mLrnrcipalities around the United States. ACE has developed a keen unclerstancling for public relations and conrnrunrty outreach Our focus on aclopting an arnbassaclor role towards the public lneans increasing trarrsparency provicling informative conrnrunication. and hearing concenls so vve rlay adapt operations to overcome challenges r,vith the conrnrunities \¿ve serve. ACE marntains several practices to encourage thrs open dialogue inclucling:
, Program lnforrnation Flyers Custor¡rzecl Program Webs¡tes ' Town Hall Cornmunity Forums Program FAQs
Ccnrnrunity t,Vebinar iVeetings Postecl Office Hours
Program lnformation Flyers
¡iCE r¡tilizes custom program information flyers to alert residents and visitors to updates, changes, artd exceptions to enforcement Fxatlples are rncluded belov,¡ ffi{
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Pirirn{, PrÕqrâm t:óiir
. WelÇÕrnirq Lrûìs]1túrn
, ílûre'irislcì¡¡er ù.ìlf lüç
' l\rlor¿ *pàÇê) totSlrorljle!,!r P,rrLgJt
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ln!-{ji]q_PrqSI.{A,S_,¿!!1r_fìå|l
' Pcrtrilr t¡r,:tcl & Frtñ Irmf, i.,!n!iti:d ira.kirl.J ODt¡ün¡; . t:ürtirìl,ililg .$rltr¡tô{ ¡r¡'¡¡¡¿ç¡ tô l:ûil¡1l.r,nrr,ììt i r1ãiltlll ;ir¡l ltf n gIiü¡a?rt¡,rì!i i' -ìirtrti
sóii lmt¡f¡tìc-úlá1i¡.,'Ê 9Ìiri!r(¡ ;i lrrj:lìr¡iy
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Community Parking Solution
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Parking Permits Are Available Now
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Annual Consulting
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48 I. TRANSITION PLAN AND TIMELINE
We develop cr¡stornized plarrs for every transrtron baseci c¡rr the irnplementatiort scope ancl the requested tirneiine from our clients Although we typtcally recom¡nend 30-ctay transitio¡r plans ,Jve can accontplish errìergerìcy trarrsitiorrs rn as little as 24 hours and rnay recornmend longer periods for htghly cornplex or pharseil operrinEs OLrr ti"ansition plans cover over 10û irldividual tasks ranqnìg fronr holdrng tenailtistakeholcler nreetirrgs to inrl;lenrenting rrew lechnology solt-rtiorrs. We r,vill custornize a three-phasecl ti'ansrtion plan for the Crty of lbrrence v';hrch ,,,rill focLls orr clelìr¡ering a snrooth transition ior' your residents anci existing staff anci ',''zill rnclude the follo',,¡lng phases Timeline
9íalo
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Site Tour & lmplementation
Meeting
Staff Notice & Outreach
Employee Engagement
Coordinate with Torrance Police
Department's Traffic Division
Review Community Outreach
Needs
Purchase Enforcement Vehicles
Coordinate New Technology
Draft Proposed Agreement
License & Permit Applications
Establish Weekly Client Updates
Manager Meetings with City and
Torrance Police Department's
Traffic Division
Hand-Deliver Department
lnformation
lnterview Employees
Distribute ACE Employee Benefits
I nitiate Community Outreach
Complete Location Data Sheets
Review Statement Requirements
Plan Opening Day
Employee Onboarding & Training
lssue Employee Uniforms & lDs
Equipment Testing
Pre-Opening Role Play Training
Ongoing Community Outreach
Confirm Supplies & Tickets
Establish Audit Controls
Update Passwords & Locks
Delivering Successful Transitions
.,' ..:-.r, -,-.,, : :, :- ,,ì ì ,:.
: .:- )1 :;.::(:,Ì.; r; rri .) - , I I oVerg0% of our46 new clients inclicated that we deltvered ALL the rmprovemen ts vve proposed. @ PÍ]WEREB BY PE{¡PLE.
30 49
Brian Tarbell, S\/P - Enforcenrertt
TOnt PeSCe \iP Of i_ t_s -tr¡;ll,-:ìs ij'':itü,: ,11)itÍìl; ¡ltS í\/ a rk R ayrlo tlcf D I r:1,-: 1,.¡ I l i B L I s rì tij \ s r:r,-ì r iì i'.1 Lr Iìl e 1r t ftrlichelle Dente Et/P
Stephanre Her'nandez Payroll
Clay Aclams E\/P
Joslr lzrc¡zon ltnaiytrcs
Bill Kepp E\/P
Dar¡e Chan Director
Sha,.vrr Gallivan
Director of Trainrng ON.SITE TEAM
Branl Tarbell
Larira \iallejo
Cliris Lyrrch Dir-ector ol lnfo
Secrrrity
iun Gterset CIO
Bon ,.laífet-. S,rS Gù,,1
.iu i.r l fl¿li,¡ ¡l-i,-l¿ r'l n..: r, r.lÊ..l
-; I I ì ìiì.ì.rrt ')r -;r¿-ic ì'
ENFORCEMENT/LOCAL OPS TEAM
HUMAN RESOURCES AUDIT/REV CONTROL
TRAINING MARKETING
EXECUTIVE TEAM
TECHNOLOGY/PARCS tT/PCt
Transition Team
\lVith our experierrced industrv leaders heatlìng your trairsitrorr you wrll benefit frorn ACE's committlent to clean eificrent. and irrnely charrges l.ì rxanagement Belo,,v rs a cnart of yor-ir ¡lCE trartsit¡on team Corporate Tra nsition Team
i:lïìili:i)/ ?r-r,-j .)r-r:irl,'r rt'cCli. il't:r: ìSliìa,r;¡1.r-i ;l- ii.ju ,.'i.''(,'jl:ì.loìl lltii¡ r ;'-i;¡ r:;¡lr'i
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ill)íii ii a i.,riíliii,.l
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TOTAL EXECUTIVE HOURS 30
r:rr:.i.- ,:l-., 1.i,I :;..r:)Ì>t,i;..-..t.\t.,i ..t.)i.ì.::':',i.,..:1,.::.t:,:,::,; 3'1 4 4
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Position Onsite Hours Remole Hours Tolal HoursRoleExeculive IEB ro*r*Eo BY pEoPLE.
50 FIËFËRENCTS
Proposal Submittal (continued)
vendor Name: ACE Parking
References
Please supply the names of companies/agencies for which you recently supplied comparable goods/services as requested in this RFP. A minimum of three (3) references is required; additional references are optional. References from public agencies are preferred. Do not include the City of Torrance as a reference for this RFP.
Name of CompanylAgency City of Santa Clarita
Street Address 23920 Valencia Boulevard
City:
State z Code Santa Clarita, CA , 91355
1 What Product/Service did you
provide to this Company/Agency?
2417 Citywide Parking Enforcement services
encompassingT4 square miles. We utilize 3
enforcement vehicles and a staff of 10 employees
Name of Person to Contact Tracy Sullivan
Phone Number of Contact 661-255-4960
Email Address of Contact tsL¡ l livarl'@san ta-cla rita. conr Name of Company/Agency City of Encinitas
Street Address 505 S. Vulcan Avenue
City, State Zip Code Encinitas, CA,92024
2 What Product/Servlce did you
provide to this Company/Agency?
Citywide parking enforcement services enforcing
time restricted parking for commercial and
residential areas.
Name of Person to Contact Bryant Jemison
Phone Number of Contact 760- 633-2688
Email Address of Contact bienlrson e)en ClnttSSil¿ ij')r.¡ 3 Name of Company/Agency City of Chula Vista
Street Address 276 4th Avenue
City, State Zip Code Chula Vista, CA , 91990
What Product/Service did you
provide to this CompanyiAgency?
We enforce the 500 single-space parking meters
and 11 paid surface lots with pay stations. We
perform meter collections and customer service for
oarkers needino assistance with oaid oarkino.
Name of Person to Contact: Jimmy Vasquez
Phone Number of Contact 61 9-585-5688
Email Address of Contact ivrì:ìiìti':l r .Ì.i-liiLtiit i si,,ìit,,ì .1r.,'r :.ri;1,-1 \j'a .)2,'.:),.1.", ll)r'.-,t) )-ì.li i1, ::,:1.y¡ r:r'i :-,ti';t ,tC¡ìì¿ril !j.,,, ,--.. 32 EEE| ro*rrEo BY PE'PLE
51 0'
cr¡
s9(
MUNICIPAL REFERENCES
ACE is proLtd of oLtr continued partnershrp with the following rnurricipalitres These munrcipal references can speak to ACE's track recorcl of parking managerrìent and enforcement successes Many of these references including the City of Santa Clarita, City of Chula Vista and City of Encinitas are all operations where we took over management of Enforcement services from local Law Enforcement.
City of Santa Clarita, CA - Operating Since 2018
,lCË provicles crtyr,vide enforce¡lerrt services that cover /4 sc¡uare rniles rrsing 3 enforcement velricles and 10 erlployees ln a.riidition to providrng trrne-iimit enforcement our tearn also enforces all applicable corles throughoLrt ,1esignated enfor.cernent zones The ACE tearr also prorrides traffic corrtrol atr¿rndoned i¡ehicle iietail ancl the re¡rortirrg oi rel¿rtecl actjvities rrrcluding r¡nl¿,r,¡rful acti';ities haz¿lrcls and parkrng issi-res CLrr Sarltia Clarita trnfr:rcenrent teanr is trainer-l in custr¡nler service ¿rnd corrflict resolutìon to errsure they are fully preparecl in the are¿rs of parking control publìc contact protocol knowleclge of their assignecl oatrol areas ancl personal and r¡ehicle safety Durirrg the first year the Enforcernent Teanr issued 24 23ð citations and towed 947 rrelrir;les
$,s¡K-inq Ct.nRI"rn
\\{/4
æ-cln or
CHUTA VISTA
Contact:
Phone
E-mail
Tracy S L: ll lran - Co rn rlu n rty P reservatron i\.il ¿rnarJer 23920 \/:iienc¡a Bi'¡d Santa Clarta C¡t 91355
i661 r 255-4960
tsu{l¡larr.Osiln ia-cla' rt¿l cur'r,
City of Chula Vista, CA - Operating Since 2010
1ìi;iii.iìiii-) l
Contact
Phone
E-mail ',''ì j,.i'. jl,:i.'r" i
.'ll¡ .rr.i'..1 J.ì:
.l r.-:l i,L,ì ,1.,1 ,.'): I I ' -.: ,.,r).-ì)-.1 ,,1t -)-t -.. .i ,t it _Ìt )--:rì'r.j¡ri .:,C. , t,;-: 33 ir'rlr'L)iirri'.(i EV & Hybrid Vehicles
iil I tf';, . Jril,l ;'rlríì, : !-.rÌratJ.t ,_¡tj,)r ìlillíì v
,¡. i:,r:iil.r rfìrllj.ìi i.iLit!ìitirr' .)a
'..ir)iìl irf :ì '.'¡llÞrl
22,000
$839,622
¡\ t.:t :liJar ì¡ ti rL i¡tl i: il'.-' I lri),tii.,¡
EE ro*rrEo BY PE'PTE
52 City of Encinitas, CA - Operating Since 2022
The local city government needed extra support to monitor tlrrs popular beach town ACE took over operations from local lav'¡ enforcer¡ent, or¡erseerng parking rn the busrness clistrict for a maximum of 2 hours ancl issues parking fees rangrng kor¡ $24 to $75 To issue citatrons lve use Park Loyalty and for patrol purposes, we Llse Chevy Volt EV We also L¡se the \/igilant LPR systern to rlrgitally track the locat¡on of parked vehrcles anrl determine rf they lrave exceecied the 2-hour limit
Coastal city r,vith 63 000 residents
Mor¡itor the streets of rnain source of tour¡sm
lrrcludes commercral and residential areas
Prorrrdrng staffrng trarrsportation eq Lripnrent, softr¡¡are and reporling €nß¿nitâß
Contact:
Phone:
E-mail:
Contact:
Phone:
E-mail:
Contact
Phone
E-mail
Sryant Jer¡ison - Cccle Errfcrcerlent Sr-rpervisor Developrnertt Services 505 S \/ulcan Arren¡-re Errcinrtas CA 92024
(7ô0) 633-2688
b ier¡rsc.n (Oencin itasca.qorr
3 tLt a i ì C rt'.,,r l r -- Ci-r t"rt n.i L.t l. i ty Lìer.ri: ic c n : e,r i l,) t rectcri 1-l{lil :i- i.)i-:irll.ts ;\\r'i:)irLit) lì:sei:ll 3 iJ" ii47ii , l¿-l i r ,+-_r_ ;r '¡l,r
Si,,:tvic. Ocilr,'c irose bu r'il or"Q
:i:1,.ì':ì.1i . ì,.:ì ì i', ;)'¡"jì:' l
,1.:-rr ::' i,l'...';t)tl irli'r:,; -ìrì,r'ìiì:;t',:;:
iì¿i-ì ir 'rl 2iji-ìr)
r--',-'I ¡Ê ;;,.-,,-.-/ -.-,-,:_, .-J i * .r,L- ) -l j! r -!/ i , City of Roseburg, OR - Operating Since 2022
ACE supporls the Crty of RosebLrrg r,vith narkirrg eniorcemenl servrces iocr¡secl on cout'leous r;ustorner servrce ccrmprehensive trarrrinc¡. efficrent patrols pernrittrrrg and citatiorrs revenue c,rllection reportÌttg cL¡stotler selrrrce nrurrrcipalrty collabor¿rt¡ons arrd conrnrurrity engagemerrt V\ie regularly rev'ier,'r perfornrance to intprove operation s rlaxi nr ize reveil Lres altcJ etr h altce'.ìost effect ir¡eness City of San Gabriel, CA - Operating Since 2024 ' "
,:;orje ¡s '.,iell a,:1,:cai il t,r Oi S:,trl i:ì,;1:';eì r.lr.ili¡;in;,rl c0,-le San Gabriel
arft s'trlt \ ql\(lr)!
.':'11,' ì
r'-r:t: 'ri : ::ì2.,..i. ' I ;; 'i,i:j.ì i:jr l.ìi,i.r'rì i:i,,rti :::¡r¡c.¡; ¡.::' , t:;¡ , 34 [E ro*ro'o BY PEopLE.
53 ProposalSubmittal (continued): i;ìi f) :jLJiiJr\,;1i I l'¿\i" Fì.lr;.jitìl.i\,lt-"|.j I ,i ¡ìi;Fl1\,,,11-i.i/\l* vendor Name: ACE Parking
RFP Submittal Reouirement and Acknowledcement
Vendors are required to answer each of the questions listed below. You must indícate below that you have provided this information in your proposal submittal. You rnust attach additional sheets to vour RFP submittal describing in detailthe service vou are proposing.
RFP Scope of Work Questions lndicate what page in your
proposal you have
answered this question.
MvesnNoDid you include a signed Affidavit Form with your RFP Submittal? MvesIruo
PageT-15 of our submittal
Did you attach additional sheets to answer the Background and Recent Experience with Similar Projects information on page 16 of this RFP?
Did you complete a project proposalas described in the Technical Requirements?
MYesINo
Did you review all addenda, if any, issued by the City? M Yes I t¡o M ves ü ¡¡o
Pa ge32-14 qf our submittal
Did you include References?
Are your Wage Rates (Non-Prevailing) lncluded? M ves [ ¡lo
14 54
Proposa I Submittal (continued) :
vendor Name: ACE Parking
RFP Submittal Reouirement and Acknowledoement Continued Vendors are required to ansnver each of the questions listed below. You must indicate belowthat you have provided this information in your proposal submittal. You must attach additional sheets to vour RFP submittal describins in detailthe service you are proposing.
RFP Scope of Work Questions lndicate what page in your
proposal you have answered
this question.
Please indicate your price to provide monthly services as indicated in this RFP
$ 57,415 onth
Did you describe your experience with providing parking enforcement services for a municipal government? M Yes tr t'lo Pags 7'15 of our submittal
Did you provide at least five (5) years of references?
MYesINo
Pags 32-¡¿ of our submittal
Price proposal submittalto complete the work described in this RFP
$ 688,980 (Year 1)
i:ìiì,ì :trù a2)¿.,\ t' r:)r";l)r.r:!r i'jT lr,lfk rì,_J : ìi¡rf ilì'ïrÈ.1 le ,r,iì¿S 36 @ P{IWEREO 8Y PEOPLE.
55 Proposal Submittal (continued)
vendor Name: ACE Parking
CCS'I PIìTPCSAL.
I To Provide uired in this RFP
Position No. of Hours Labor CosVhr ($) Cost
Project Manager 1,664 $ 74.15 $ 123,386 (Year 1)
8,320 $ 67.98 $ 565,594 (Year 1)Enforcement Ambassadors $ $
$ $
Total Price Proposal $ 688,980 (Year 1)
i:.)rrir ).¡,..) ¿2r:)24. I i Pripi-.rsai Í1,r¡ tr¿¡(;a,_i irìi,lj.;ðrìtent ,je'',rces 37 @ PI}IIÛEREII 8Y PEOPLE
56 1. T
STATE OF CALIFORNIA
ATTACHMENT 1
PROPOSER'S AFFIDAVIT
COUNTY OF LOS ANGELES
Tom Pesce being first duly sworn deposes and says
hat@she is the Vice President of ACE Parking
(Title of Office) (Name of Company)
Hereinafrer called "propose/', who has submitted to the City of Torrance a proposal for RFP No. 82024-11 RFP for Parking Enforcement Services
(Title of RFP)
2. That the proposal is genuine; that all statements of fact in the proposal are true;
3. That the proposal u¡as not made in the interest or behalf of any person, partnership, company, association, organization or corporation not named or disclosed;
4. That the Proposer did not, directly or indirectly, induce solicit or agree with anyone else to submit a false or sham proposal, to refrain from proposing, or to withdraw his proposal, to raise or fix the proposal price of the Proposer or of anyone else, or to raise or fix any overhead, profit or cost element of the Propose/s price or the price of anyone else; and did not attempt to induce action prejudicial to the interest of the City of Torrance, or of any other Proposer, or anyone else interested in the proposed contracl;
5. ïhat the Proposer has not in any other manner sought by collusion to secure for itself an advantage over the other Proposer or to induce action prejudicial to the interests of the City of Torrance, or of any other Proposer or of anyone else interested in the proposed contract;
6. ïhat the Proposer has not accepted any proposal from any subcontractor or materialman through any proposal depository, the bylaws, rules or regulations of which prohibit or prevent the Proposer from considering any proposalfrom any subcontractor or material man, which is not processed through that proposal depository, or which prevent any subcontractor or materialman from proposing to any contractor who does not use the facilities of or accept proposals from or through such proposal depository;
7. That the Proposer did not, directly or indirectly, submit the Proposeds proposal price or any breakdown thereof, or the contents thereof, or divulge information or data relative thereto, to any corporation, padnership, company, association, organization, proposal depository, or to any member or agent thereof, orto any individual or group of individuals, except to the City of Torrance, orto any person or persons who have a partnership or other financial interest with said Proposer in its business.
8. That the Proposer has not been debarred from participation in any State or Federal works project.
Dated 1¡¡5 30th day of August
-- _.- /
,20 24
(Proposer Signature)
Vice President
(Title)
17 57
ADDITIONAL SERVICES COST PROPOSAL
While the page preceding shows ACE's hor-rrly rates for performíng the Scope of \rVork for this project. we did want to provide our estrnrated rates if the Crty of Torrance elected to have ACE perfornr addrtional work outside of the Scope of Vl/ork
lf the City of Torrance chose to have Lis move fon¡¡ard lvith having the Project Manager position and vrre coulcl erlploy this person tt/onclay-Friclay for 40 hor¡rs per week as opposeci to the currently budgeted 32 hours per week. r¡re coulcl provide this position at 567 69 per hour as opposed to the currenlly budgeted $74 15 per hour
Additionaily if there were a need or desire fronr the City of Torrance for us to prorrrde acldìtional Enforcernent services outsicie the currerrt Scope of riVork (i\tlonday-Thursday, E 00anr-5 00pnr¡ we could provirle Eniorcement ¡\r-nbassaclors at an hourly rate of S44 14 per hour .1.:r:\iij :),'.'; .,. 1 : ' il'.;ì¡)i_t.1.ì ii-r¡:11¡:,.i,i:rì'Jr'),:1,::,' :;-:, I t;--':.; 38 @ PÍ]I^IEREO BY PEOPTE
58