8C
Date: January 13, 2026
To: Honorable Mayor and Members of the City Council
From: Civil Service Commission
Hedieh Khajavi, Human Resources Director
By: Leallani Stewart, Human Resources Analyst | [email protected] Subject: Civil Service Commission and Human Resources – Approve Proposed Class Specification for Wireless and Radio Services Supervisor. Expenditure: None.
RECOMMENDATION
Recommendation of the Civil Service Commission and Human Resources Director that City Council approve the proposed class specification for Wireless and Radio Services Supervisor.
FUNDING
None required.
DISCUSSION
The Information Technology Department is undergoing a comprehensive reorganization aimed at enhancing operational efficiency to support the City's growing digital needs. This strategic overhaul includes the introduction of several new class specifications, all designed to address the evolving demands of a rapidly changing technological landscape. These new class specifications will help clarify roles and establish well-defined responsibilities for each position within the divisions. The Wireless and Radio Services Supervisor will plan, organize, coordinate, and supervise the City's wireless telecommunications and radio operations. This position manages technical staff, vendors, and contractors while overseeing complex communications infrastructure that supports critical City operations, and is responsible for maintaining, supporting, and upgrading voice, data, and radio systems used across the City including public safety. At the meeting on December 22, 2025, the Civil Service Commission approved the proposed class specification which is submitted for your review and approval.
ATTACHMENT
1. Civil Service Commission Item – December 22, 2025
1 Commission Meeting
December 22, 2025
Honorable Chair and Members
of the Civil Service Commission
City Hall
Torrance, CA
Honorable Members:
SUBJECT: APPROVE PROPOSED CLASS SPECIFICATION FOR WIRELESS AND
RADIO SERVICES SUPERVISOR
RECOMMENDATION
Recommendation of the Human Resources Director that your Honorable Body approve the proposed class specification for Wireless and Radio Services Supervisor and forward it to the City Council for approval.
BACKGROUND
The Information Technology Department is undergoing a comprehensive reorganization aimed at enhancing operational efficiency to support the city's growing digital needs. This strategic overhaul includes the introduction of several new class specifications, all designed to address the evolving demands of a rapidly changing technological landscape. These new class specifications will help clarify roles and establish well-defined responsibilities for each position within the divisions. The proposed class specification for Wireless and Radio Services Supervisor is submitted for your review and approval.
ANALYSIS
The Wireless and Radio Services Supervisor will plan, organize, coordinate, and supervise the City's wireless telecommunications and radio operations. This position manages technical staff, vendors, and contractors while overseeing complex communications infrastructure that supports critical City operations, and is responsible for maintaining, supporting, and upgrading voice, data, and radio systems used across the city including public safety.
The Examples of Duties section reflects principal job
duties
such as:
• Plans, organizes, and supervises installation, maintenance, and repair of wireless telecommunications and radio equipment.
• Oversees operation and support of public safety and non-public safety radio systems, including base stations, repeaters, consoles, and portable/mobile radios. • Ensures compliance with FCC regulations and other applicable standards. • Manages administration and support of cloud and on-premises voice systems, VoIP, and unified communications solutions.
• Coordinates installation and maintenance of structured cabling, fiber, and related telecommunications infrastructure.
• Administers the City's cellular and over-the-head paging services, including device management, contracts, and policies.
• Evaluates, recommends, and implements new technologies to improve operational efficiency and service delivery.
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CITY OF TORRANCE
Organizational Chart
Communications & Information Technology
C
O
MMUNICATIONS &
CUSTOMER SUPPORT
IT Manager
( 1)
Wir eless & Radio
Services
Wireless & Radin
Supervisor
(1)
Wireless
Technician
(6)
-
CMO/C AO/Council
Support
Systems Analyst
(1)
Customer Support
Team
Systems Analyst --
Supervisor
(1)
11 Specialist
(5)
r
Intern I
(1)
Project IVlanager
( 1)
IT M,rnager
(1)
-
-
Andrei Yermakov
IT Director
INFRASTR UCTURE &
CYBERSECURITY
IT Manager
(1)
I
nfrastruc
tu re Sup po
Systems Analyst
(3)
Analyst
3)
IT Analyst
(2)
1alyst
(2)
Cybersecurity
Systems Analyst
( 1)
Sr. Administrative
An,ilyst
(l)
PUBLIC SAFETY
IT IVla nager
(1)
Systems Analyst
(2)
IT Analyst
( 1)
IT Specialist
(2)
Sr. Administrative
Assistant
(1)
APPLICATION &
ANALYllCS
IT Manager
(1)
Systems Analyst
(4)
IT Analyst
(4)
Intern II
(1)
10/21/2025
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