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Date: January 13, 2026
To: Honorable Mayor and Members of the City Council
From: Civil Service Commission
Hedieh Khajavi, Human Resources Director
By: Leallani Stewart, Human Resources Analyst | [email protected] Subject: Civil Service Commission and Human Resources – Approve Proposed Class Specifications for Systems Analyst Classifications. Expenditure: None.
RECOMMENDATION
Recommendation of the Civil Service Commission and Human Resources Director that City Council:
1. Approve the proposed class specification for Systems Analyst – Applications and Analytics; and
2. Approve the proposed class specification for Systems Analyst – Customer Support; and
3. Approve the proposed class specification for Systems Analyst – Cybersecurity; and
4. Approve the proposed class specification for Systems Analyst – Infrastructure.
FUNDING
None required.
DISCUSSION
The Information Technology Department is undergoing a comprehensive reorganization aimed at enhancing operational efficiency to support the City's growing digital needs. This strategic overhaul includes the introduction of several new class specifications, all designed to address the evolving demands of a rapidly changing technological landscape. These new class specifications will help clarify roles and establish well-defined responsibilities for each position within the divisions. The Systems Analysts perform advanced duties in the design, implementation, and support of the City's information and communication technologies. These positions serve as subject matter experts in their respective areas, providing technical leadership, systems integration expertise, and operational guidance. At the meeting on December 22, 2025, the Civil Service Commission approved the proposed class specifications for Systems Analyst - Applications and Analytics, Systems Analyst - Customer Support, Systems Analyst - Cybersecurity, and Systems Analyst - Infrastructure.
ATTACHMENT
1. Civil Service Commission Item – December 22, 2025
1 Commission Meeting
December 22, 2025
Honorable Chair and Members
of the Civil Service Commission
City Hall
Torrance, CA
Honorable Members:
SUBJECT: APPROVE PROPOSED CLASS SPECIFICATIONS FOR SYSTEMS ANALYST
CLASSIFICATIONS
RECOMMENDATION
Recommendation of the Human Resources Director that your Honorable Body:
1. Approve the proposed class specification for Systems Analyst -Applications and Analytics and forward it to the City Council for approval; and
2. Approve the proposed class specification for Systems Analyst -Customer Support and forward it to the City Council for approval; and
3. Approve the proposed class specification for Systems Analyst - Cybersecurity and forward it to the City Council for approval; and
4. Approve the proposed class specification for Systems Analyst-Infrastructure and forward it to the City Council for approval.
BACKGROUND
The Information Technology Department is undergoing a comprehensive reorganization aimed
at
enhancing operational efficiency to support the city's growing digital needs. This strategic overhaul includes the introduction of several new class specifications, all designed to address the evolving demands of a rapidly changing technological landscape. These new class specifications will help clarify roles and establish well-defined responsibilities for each position within the divisions. The proposed class specifications for Systems Analyst - Applications and Analytics, Systems Analyst - Customer Support, Systems Analyst - Cybersecurity, and Systems Analyst - Infrastructure are submitted for your review and approval.
ANALYSIS
The Systems Analysts perform
advanced
duties in the design, implementation, and support of the City's information and communication technologies. These positions serve as subject matter experts in their respective areas, providing technical leadership, systems integration expertise, and operational guidance.
The Examples of Duties section reflects principal job duties of the positions.
Systems Analyst -Applications and Analytics:
• Administers, supports, and maintains enterprise applications (e.g., ERP, CRM, and permitting) and systems to ensure availability, performance, security, and compliance with City standards.
• Designs, builds, and maintains secure APls and system interfaces to enable efficient data exchange between City systems and external platforms, including cloud-based (SaaS) applications and data pipelines.
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