8E
Date: August 11, 2026
To: Honorable Mayor and Members of the City Council
From: Kimberly Turner, Transit Director
By: Ryan Plumb, Senior Business Manager | [email protected] Subject: Transit – Supplemental Material #1 to Agenda Item #8E
DISCUSSION
A scrivener’s error was identified in the Recommendation section of Agenda Item #8E. The Recommendation incorrectly states the not-to-exceed amount is $2,260,280.85. The correct not- to-exceed amount is $2,260,280.25. The Staff Report has been revised to reflect the correct not- to-exceed amount.
ATTACHMENT
1. Staff Report – Revised
1 Date: August 11, 2026
To: Honorable Mayor and Members of the City Council
From: Kimberly Turner, Transit Director
By: Ryan Plumb, Senior Business Manager | [email protected] Subject: Transit – Award Contract Service Agreement to Operate the Torrance Community Transit Program (TCTP) For a Three-Year (3) Period Beginning August 1, 2026 and ending July 31, 2029. Expenditure: Not -to-Exceed $2,260,280.25 (Non-General Fund: Approximately $753,426.75 Annually).
RECOMMENDATION
Recommendation of the Transit Director that City Council approve a contract services agreement to Administrative Services Cooperative, Inc. of Torrance, CA (RFP B2026 -10), in the amount of $753,426.75 annually, for a total not-to-exceed amount of $2,260,280.25, to operate the Torrance Community Transit Program (TCTP) for a three-year (3) period beginning August 1, 2026 and ending July 31, 2029.
FUNDING
Funding is available in the FY2026-27 Transit Department Operating Budget and is expected to available in subsequent fiscal years.
DISCUSSION
The Torrance Community Transit Program (TCTP) has been in operation for several decades for the residents of Torrance. The Dial -A-Ride program was consolidated with the Torrance Senior Ride program in October of 2003, creating the Torrance Community Transit Program (TCTP). For the Senior Taxi program, participants must be a resident of Torrance and be 65 years or older.
Seniors pay either $1, $3, or $5 per trip depending on income level. The Dial -A-Taxi program is for residents of Torrance with a medical disability and rides can be purchased for $1 regardless of income. The City wishes to utilize the same fare structure for the new agreement. The program had operated as a multi-provider system where three transportation providers provide services to senior and disabled patrons who reside in Torrance. Transit had invited taxicab companies who operate in the Torrance area to participate, with the vendors previously providing service in the City via the taxi franchise agreement.
The TCTP program provides 24/7 service to approximately 3,500 Torrance active participants in the program. For many participants in the TCTP program, this service has been their primary method of transportation to medical appointments, grocery stores, and other essential needs in and around the Torrance area.
2 City Council
August 11, 2026
Staff released a Request for Proposals (RFP) on May 28, 2026, in which transportation providers were invited to submit proposals to operate the TCTP. A pre-proposal walkthrough was conducted on June 15, 2026, in which seven (7) interested providers participated. A total of four (4) proposals were received and opened by the City on June 29, 2026.
Below is a listing of the evaluation team and advisors that were established:
Evaluation Team
• Ryan Plumb, Senior Business Manager
• Melody Lawrence, Transit Services Manager
• Hashaam Younis, Transit Planning & Design Staff Assistant
Upon Reviewing and evaluating the proposals using the established criteria, the scores below were awarded:
Criteria Description Maximum
Points
Administrative
Services
Cooperative,
Inc.
Nomad
Transit,
LLC.
GoGo Technologies,
Inc.
Uber
Technologies,
Inc.
Cost Proposal 30 28.7 23.7 19.0 14.0
Technical Experience 25 23.7 22.3 22.3 17.3
Relevant Experience 25 24.0 22.7 19.0 18.0
References and previous
performance 20 18.7 18.7 16.0 16.0
Total Points 100 95.0 87.3 76.3 65.3
The final ranking of proposals is as follows:
RESULTS
RANKING VENDOR NAME CITY STATE EVALUATION
SCORE
PROPOSAL
PRICE
1 Administrative Services
Cooperative, Inc. Torrance CA 95.0 $2,260,280.25
2 Nomad Transit, LLC. New York NY 87.3 $3,149,368.00
3 GoGo Technologies, Inc. Wilmington DE 76.3 $5,362,932.00 4 Uber Technologies, Inc. San Francisco CA 65.3 $713,359.00
3 City Council
August 11, 2026
While all proposers demonstrated, to some extent, knowledge and experience in providing transportation service , the evaluation team selected to recommend contract award to Administrative Services Cooperative, Inc. due to their experience providing similar programs to several other cities in the region. Administrative Services Cooperative also had much lower fixed costs due to having no startup costs for call center/support. With 1,070 vehicles available at their disposal for services, Administrative Services Cooperative, Inc. has the fleet size and capability to handle the demand of the program. In the vendor’s pro posal, Administrative Services Cooperative acknowledged they would agree to add two (2) additional years to the agreement as amendments.
The City has been using a card swipe system and database (CardONE/Cabconnect) for the Torrance Community Transit Program since 2015. Transit will work with Administrative Services Cooperative, Inc. to evaluate and potentially implement a fully automated, GPS -enabled, QR card-based ride management platform that automatically captures trip, passenger, and vehicle data in real time.
ATTACHMENTS
1. Contract Services Agreement with Administrative Services Cooperative, Inc.
2. RFP Torrance Community Transit Program
3. Admin Services Coop. Proposal
4