City of Union City, City Council Meeting
August 12, 2025
1 Alameda County Water District
2025 Strategic Plan Update
Jackie McCloud, Special Assistant to the General
Manager
Ethan Burch, Senior Administrative Analyst
• Introductions
• Brief Review of ACWD 2018 Strategic Plan
• ACWD Board Priorities for the 2025 Strategic Plan Update • Progress on the 2025 Strategic Plan
• Vision, Values, and Mission
• Internal and External Stakeholder Engagement
• Board input to the Update
• Next Steps and Considerations for Plan Update
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August 12, 2025 2
Agenda
3 Brief Review of 2018 Strategic
Plan & Board Priorities for
2025 Update
City of Union City, City Council Meeting
August 12, 2025
Review of 2018 Strategic Plan
• 5-year plan
• 2018 Plan Priorities:
• Cost Effectiveness & Value
• Water Supply
• Finance
• Workforce
• Communication
Review!
4 Board Input during prior Workshop
• Reflecting on things we may have “missed” in
our 2018 Strategic Plan?
• Resource loading only broadly considered
• Affordability is an emerging issue not directly addressed in the prior Plan
• Greater emphasis on groundwater management
initiatives
• Workplace and Employee Health & Safety drives many
priorities but not specifically addressed in prior Plan • Workforce Development opportunities with local school districts
• Vision and Values Statements
5 City of Union City, City Council Meeting
August 12, 2025
Review!
6 ACWD Priorities for the Strategic
Plan Update
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• 2018 Goals are still appropriate for the 2025
Update
• Cost Effectiveness & Value
• Water Supply
• Finance
• Workforce
• Communication
• Incorporate Emergency Preparedness
• Incorporate enhanced Workforce and Staff
Development
• Develop a Vision Statement and
Core Values for the District.
Key Themes and Priorities for the Plan
Update
8 Progress and Status of the 2025
Strategic Plan Update
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Progress and Status of 2025 Plan Update
City of Union City, City Council Meeting
August 12, 2025
Strategic Plan Update-Internal Employee
Engagement
10 Ambitious approach to internal interested party engagement • Development of a Communication Plan with pathways for internal engagement on Strategic Plan
• Presented and received input at two department meetings • Initiated “The Wave Challenge” to gain more insight from staff
• Scheduled two strategic planning open houses for staff • Employee Feedback from the
open houses included:
• Service to our customers is a core
value and key to building trust with
our customers
• Stewardship matters to employees –
Employees value their stewardship
of:
• Customer interests and trust
• Financial resources
• Groundwater resources
• Values can be subjective, and should
be carefully considered
Open House Employee Engagement and Input
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• Development of Implementation Action Plan, including:
• Staff/Stakeholder engagement
• Defining Tactics, Strategic Initiatives, Core Metrics, other elements • Status update at August 2025 ACWD Legal, Intergovernmental, and Community Affairs Committee
• Additional Internal and External Engagement
• Draft Strategic Plan Document development
• Strategic Planning Workshop No. 4, September 25
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Next Steps
City of Union City, City Council Meeting
August 12, 2025
Strategic Plan Journey
MARCH
’25
• Board Workshop #1
• Strategic Plan Kickoff
• Team interviews
APRIL ’25
• Inform Board
• Summarize key themes
JUNE ’25
• Board Workshop #2
• Unpack insights
• Discuss plan elements
JULY ’25
• Board Workshop #3
• Share drafts of elements
• Collect input
AUGUST ’25
• Staff and stakeholder
outreach
• Revise elements
SEPTEMBER ’25
• Board Workshop #4
• Provide stakeholder insights
• Share revised final draft plan
• Seek approval
13 City of Union City, City Council Meeting
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