ATTACHMENT B
Current Staff Levels 1 Code Enforcement Official1 Enforcement Manager (Animal ServicesDivision)2 Animal Care & Control Supervisors6 Animal Control Officers2 Animal Control Technicians - Admin4 Maintenance Aide - Kennel Technicians1 Temp Maintenance Aide - Kennel Technician Staff Positions in Process1 Registered Veterinary Technician2 Maintenance Aide - Kennel Technicians
STAFFING LEVELS
ANIMAL SERVICES ACTIVITIES AND
TRENDS
ANIMAL LICENSING AND
PET PROGRAMS
EVENTS AND ADOPTIONS
SHELTER PROGRESS UPDATE
What’s New?
Growth & Success
Using QR Code
Technology, we
are connecting
more people to
the animals in our
shelter.
QUARTERLY
REPORT
ANIMAL SERVICES DIVISION
1 JULY - SEPTEMBER
2024
ANIMAL SERVICES
ACTIVITIES & TRENDS
Around the City
This quarter, Animal Control Officers drove
15,556 miles, completing 2,063 inspections
within 1,625 unique animal cases. These
inspections resulted in 84 citations for
violations such as leash law, license and
rabies requirements, prohibited animals,
and exceeding animal limitations.
Abandoned Animals
There has been a 140% increase in
incoming calls to dispatch reporting
abandoned animals left at residences
due to housing instability, evictions,
and out-of-state relocations compared
to previous years.
Public Safety Officers continue to raise the bar forenhanced public safety. Since July1st, officers have investigated 42 dogbites and 79 aggressive animalreports. Officers found sufficientevidence to take 7 dogs toadministrative hearings to declarethem potentially dangerous or viciousand invoke additional safety andcontainment requirements. Thesehearings resulted in 6 dogs beingdeclared Potentially Dangerous and 1dog was declared Vicious. 2 Quarter 1 Shelter Animal Intake
Stray
Owner Turn In
Abandoned
Born in Care
Seizure Owner Arrested
Seizure Eviction
Seizure Other0
50 100
150
200
250
300
This quarter, in partnership with the
San Bernardino County Sheriff’s
Department Victorville Station
Deputies, Animal Control Officers
have submitted 4 cases of Penal
Code 597 (Animal Cruelty) to the
District Attorney’s Office for filing.
This partnership has created a
valuable collaboration for the
advocacy of animal welfare during a
time when abuse and neglect cases
are sharply on the rise.
Animal Control call intake
reported a 20% increase in
animal hoarding reports this
quarter over the reports in the
first quarter last year. Animal
hoarding impacts the health of
the animals and animals coming
into the shelter from hoarding
situations usually require
veterinary care and medications.
In July, three staff members
represented Victorville Animal
Services at the 2024 Best Friends
National Conference in Orlando,
Florida. The annual conference is a
collaboration of organizations sharing
proven methods and ideas to achieve
a 90% sheltered animal save rate,
reduce the length of stay through pet
pathway planning, creation of new
programs for animals in the
community, and the utilization of data
to marketing to help more animals
find homes.
Animal Abuseon the Rise
Hoarding
Best Friends 2024
National
Conference
Congratulations to
Officer Ruiz in receiving
his badge.
269
57 32 13 21 15
45 ANIMAL SERVICES
ACTIVITIES & TRENDS CONTINUED
3 ANIMAL LICENSING
AND PROGRAMS
WELLNESS CENTER
PET HOUSING
This quarter, 20 clients with
pets entered the Wellness
Center. With funding from the
Pet Assistance and Support
Grant through the state of
California, these animals
received wellness checks,
vaccinations, microchips,
licenses, and two received
spay/neuter services.
Licensing and microchipping
events are held monthly at the
Animal Services office on
Amargosa Road. This quarter,
more than 179 dogs received
licenses and 158 dogs received
microchips at these events.
Since June of 2023, in an effort
to increase dog identification
and ensure they are returned to
their owners, the City has
continued to offer free first
time licenses and microchips
for Victorville dogs.
A new Pet Resources page has
been added to the Animal
Services area of the City
website. Here, information for
low cost Vet care, financial
assistance, and spay and
neuter assistance can be
found. 94 vouchers were
issued this quarter to help
residents with spay and neuter
costs.
New Licenses Per Year Q1
0100200300400500
FY 2019FY 2020FY 2021FY 2022FY 2023FY 2024FY 2025
LICENSES
453
342
486
403
290
319
391
4 RESOURCES
Animal Service’s staff held
successful adoption events in
front of Victorville Costco. The
events are well attended by
residents of Victorville and
surrounding communities
resulting in 46 great dogs
being adopted to new homes
in FY 24/25 Q1.
Events
Costco Adoptions
Animal Service’s staff members
have been hard at work around
town holding 8 adoption events,
3 free licensing and microchip
events, and also had a booth at
National Night Out.
Fostered
Rescued
Returned to Owner
Adopted
10 13
108
146
Remain in Shelter 188
Quarter 1 Stats
5 ANIMAL KENNELS
Staff has been familiarizing themselves with the
new kennels for ease of assembly and proper
maintenance. The first round of kennels will be
installed in early November. The second set of
kennels are due to arrive soon.
Plumbing is an essential part of
sanitary sheltering. Phase 1 of
plumbing has been completed on
the west side of the shelter
campus during this quarter.
VICTORVILLE ANIMAL CARE ANDADOPTION CENTER UPDATES
Asbestos and lead abatement was completed in August, framing and FRP installation began in the first 3 kennel rooms and new flooring is being installed throughout. 6 Due to the termination of the Animal sheltering contract with VVAPL (Victor Valley Animal Protection League), the City of Victorville found the need to establish our own animal shelter facility. On December 20, 2023 the City signed a lease agreement with the Victor Valley School District to repurpose their vacant Goodwill School site at 16648 E St to a City Animal Care and Adoption Center. This site not only provides adequate space to shelter the large number of animals taken in by the Animal Services staff, but also provides adequate space for staff occupancy.