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Attachment C - GSA Contract #GS-35F-0315X

Victorville City Council
February 4, 2025

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Attachment C - GSA Contract #GS-35F-0315X
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February 4, 2025
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Victorville City Council
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Text extracted from the city's file for reading and search. Open the original on victorvilleca.primegov.com. That file is the official record.

ATTACHMENT C
GSA Contract #GS-35F-0315X

GENERAL SERVICES ADMINISTRATION Federal Supply Service Authorized Federal Supply Schedule Price List On-line access to contract ordering information, terms and conditions, up-to-date pricing, and the option to create an electronic delivery order are available through GSA Advantage!®, a menu-driven database system. The INTERNET address GSA Advantage!® is: GSAAdvantage.gov. Multiple Award Schedule FSC Group: Information Technology FSC Class: Contract number: GS-35F-0315X Contract period: April 6, 2011 through April 5, 2026 Selectron Technologies, Inc. 12323 SW 66th Avenue Portland OR 97223-8056 503-443-1400 – Phone 503-443-2052 - Fax https://www.selectron.com Matthew Corbin, Executive Vice President [email protected] 503-443-1400 - Phone Business size: Small For more information on ordering from Federal Supply Schedules go to the GSA Schedules page at GSA.gov. Price list current as of Modification PA-0025 effective March 23, 2023 Prices Shown Herein are Net (discount deducted)

2 CUSTOMER INFORMATION 1a. Table of awarded special item number(s) with appropriate cross-reference to item descriptions and awarded price(s). SIN Description 511210 Software Licenses – Includes both Term and Perpetual software licenses and Maintenance. 54151S Information Technology Professional Services OLM Order-Level Materials (OLM) 1b. Identification of the lowest priced model number and lowest unit price for that model for each special item number awarded in the contract. This price is the Government price based on a unit of one, exclusive of any quantity/dollar volume, prompt payment, or any other concession affecting price. Those contracts that have unit prices based on the geographic location of the customer, should show the range of the lowest price, and cite the areas to which the prices apply. SIN Part Number Description Net GSA Price 511210 ATLC-UL-100 Atlas Locations Additional Annual User License (100+ users) $86.15 54151S Project Manager $167.51 54151S Software Development Manager $167.51 54151S Software Development Engineer $167.51 54151S Installation & Training Specialist $167.51 54151S Customer Support Engineer $167.51 54151S PS-WSSLS Standard Labor rate - w/active support $167.51 1c. If the Contractor is proposing hourly rates, a description of all corresponding commercial job titles, experience, functional responsibility and education for those types of employees or subcontractors who will perform services shall be provided. If hourly rates are not applicable, indicate “Not applicable” for this item. PROJECT MANAGER Minimum/General Experience Minimum five years’ experience leading multiple technical projects in a software development environment, with successful on-time and on-budget completion. Strong organizational and detail tracking skills, as well as thorough familiarity with a broad array of project and program management tools and processes. Excellent written and spoken communication skills required, including strong negotiation skills. 3 Functional Responsibility Manages projects and works with diversified teams of software engineers and technicians to deliver successful client solutions. Responsible for multiple ongoing internal and customer projects. Drives continual improvement of practices and tools. Fosters innovation in project management operations. Minimum Education Bachelor's degree (B.S.) or equivalent from four-year college or university. SOFTWARE DEVELOPMENT MANAGER Minimum/General Experience Minimum seven years of related software development experience, with a minimum of four years of proven experience in establishing, supervising, and managing successful development team(s). Strong interpersonal, communication, organizational, mentoring, and leadership skills required. Functional Responsibility Manages all activities of the software development teams, leading a highly skilled technical group. Holds overall responsibility for development, maintenance, and implementation of software development processes and products. Directly supervises 10 to 20 employees, which includes interviewing, hiring, and training; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees as necessary; and resolving problems. Minimum Education Bachelor's degree (B.S.) or equivalent from four-year college or university. Education in a technical field that includes exposure to software development methodologies and practices, as well as modern software languages and technologies. SOFTWARE DEVELOPER ENGINEER Minimum/General Experience Minimum 2 years of related software development/engineering experience with a track record of delivering commercial quality software products and solutions. Demonstrable industry track record of delivering commercial quality software products and scenarios. Strong communication skills, including the ability to communicate effectively in person, in writing, and in small groups. Proficiency with 4 and/or expert knowledge of the following programs: C#, ASP.NET, and IIS; Web technologies (HTTP, HTML, CSS, XML); SQL Server 2005/2008; Visual Studio 2008/2010; .NET 3.5/4.0; Web Services; Silverlight; Expression Blend; Windows Communication Foundation; Office 2007/2010. Functional Responsibility Works as a member of an experienced and highly productive engineering team that delivers software using an agile development process. Develops applications in support of Selectron Technologies’ customers and business strategy. Minimum Education Bachelor's degree (B.S.) or equivalent from four-year college or university. INSTALLATION & TRAINING SPECIALIST Minimum/General Experience Minimum two years’ experience working with computers, including knowledge of basic computer hardware components, troubleshooting, and general computer configuration. Strong working knowledge of Microsoft Office Suite. Functional Responsibility Installs all Selectron Technologies-provided equipment, performing any configuration required and testing system installations. Ensures system configurations are performed according to established guidelines, and according to production schedules as defined by the Project Management team. Responsible for managing, maintaining, and reporting on proper inventory levels. Minimum Education Associate's degree (A.A.) or equivalent from two-year college or technical school; or two years related experience; or equivalent combination of education and experience. BS preferred. A+, MS, or similar network certification desired. CUSTOMER SUPPORT ENGINEER Minimum/General Experience Three (3) or more years of experience providing customer software support for automated response systems. Experience supporting highly technical products and services. Excellent written and verbal skills. 5 Functional Responsibility Maintains overall responsibility for all front-line phone, web, and e-mail support provided to customers, which includes tracking support issues, researching reported issues, and working with other team members to identify solutions. Minimum Education Bachelor's degree (BA/BS) or equivalent from four-year college or university, preferably in a technical field. 2. Maximum order: SINs Maximum Order 511210 $500,000 54151S $500,000 OLM $250,000 3. Minimum order: $1,000.00 4. Geographic coverage (delivery area). Domestic 5. Point(s) of production (city, county, and State or foreign country). Selectron Technologies, Inc. 12323 SW 66th Avenue Portland OR 97223-8056 6. Discount from list prices or statement of net price. Government Net Prices (discounts already deducted.) 7. Quantity discounts. • SelecTxT and Atlas Software - 2.0% Additional discount on orders exceeding $100,000.00 • Interactive Voice Response Software – 2.5% Additional discount on orders exceeding $100,000.00 All other products/labor categories: None 8. Prompt payment terms. Information for Ordering Offices: Prompt payment terms cannot be negotiated out of the contractual agreement in exchange for other concessions. Net 30 days 9. Foreign items (list items by country of origin). Not Applicable 6 10a. Time of delivery. (Contractor insert number of days.) SIN DELIVERY TIME (Days ARO) SIN 511210 90 Days SIN 54151S To Be Determined at Task Order Level 10b. Expedited Delivery. Items available for expedited delivery are noted in this price list. Contact Contractor 10c. Overnight and 2-day delivery. Contact Contractor 10d. Urgent Requirements. Contact Contractor 11. F.O.B. point(s). Destination 12a. Ordering address(es). Selectron Technologies, Inc. 12323 SW 66th Avenue Portland OR 97223-8056 12b. Ordering procedures: For supplies and services, the ordering procedures, information on Blanket Purchase Agreements (BPA’s) are found in Federal Acquisition Regulation (FAR) 8.405-3. 13. Payment address(es). Selectron Technologies, Inc. 12323 SW 66th Avenue Portland OR 97223-8056 14. Warranty provision. Standard Commercial Warranty Terms & Conditions Selectron Product Warranty Every Selectron Technologies installation includes a twelve-month warranty which consists of PremierPro Support of all software and hardware that comprises the solution. Technical support beyond the first year is available through an annual Support and Maintenance Agreement. b. The Contractor warrants and implies that the items delivered hereunder are merchantable and fit for use for the particular purpose described in this contract. c. Limitation of Liability. Except as otherwise provided by an express or implied warranty, the Contractor will not be liable to the ordering activity for consequential damages resulting from any defect or deficiencies in accepted items. 7 15. Export packing charges, if applicable. Not Applicable 16. Terms and conditions of rental, maintenance, and repair (if applicable). Not Applicable 17. Terms and conditions of installation (if applicable). Not Applicable 18a. Terms and conditions of repair parts indicating date of parts price lists and any discounts from list prices (if applicable). Not Applicable 18b. Terms and conditions for any other services (if applicable). Not Applicable 19. List of service and distribution points (if applicable). Selectron Technologies, Inc. 12323 SW 66th Avenue Portland OR 97223-8056 20. List of participating dealers (if applicable). Not Applicable 21. Preventive maintenance (if applicable). Not Applicable 22a. Special attributes such as environmental attributes (e.g., recycled content, energy efficiency, and/or reduced pollutants). Not Applicable 22b. If applicable, indicate that Section 508 compliance information is available on Electronic and Information Technology (EIT) supplies and services and show where full details can be found (e.g. contractor’s website or other location.) The EIT standards can be found at: www.Section508.gov/. Not Applicable 23. Unique Entity Identifier (UEI) number. MMUAN8RFJDZ7 24. Notification regarding registration in System for Award Management (SAM) database. Contractor registered and active in SAM PERPETUAL SOFTWARE LICENSES (SIN 511210) 1. INSPECTION/ACCEPTANCE The Contractor shall only tender for acceptance those items that conform to the requirements of this contract. The ordering activity reserves the right to inspect or test any software that has been tendered for acceptance. The ordering activity may require repair or replacement of nonconforming software at no increase in contract price. The ordering activity must exercise its post acceptance rights (1) within a reasonable time after the defect was discovered or should have been discovered; and (2) before any substantial change occurs in the condition of the software, unless the change is due to the defect in the software. 8 2. ENTERPRISE USER LICENSE AGREEMENTS REQUIREMENTS (EULA) The Contractor shall provide all Enterprise User License Agreements in an editable Microsoft Office (Word) format. 3. GUARANTEE/WARRANTY a. Unless specified otherwise in this contract, the Contractor’s standard commercial guarantee/warranty as stated in the contract’s commercial pricelist will apply to this contract. Selectron Product Warranty Every Selectron Technologies installation includes a twelve-month warranty which consists of PremierPro Support of all software and hardware that comprises the solution. Technical support beyond the first year is available through an annual Support and Maintenance Agreement. PremierPro Support and Maintenance Plan Selectron’s PremierPro Support and Maintenance Plan includes full replacement of any failed hardware component, with overnight shipping as required; a toll-free support hotline and dial-in technical support for all software provided with the solution; as well as a quarterly system review and support for application database updates. • 24-hour, 7-days-per-week, 365-days-per-year support for emergency calls • Toll-free telephone support hotline • Telephone support for installation and general use questions during normal business hours • Online technical diagnostic support • Software correction updates • Relief goal of one business day • Online Customer Support Center • Development work as required to support standard updates to the Client’s application database(s). To accommodate the scheduling of resources, it is required that the Client provide Selectron with two (2) weeks’ notice prior to the planned system update • Quarterly proactive system review that includes system diagnostics, history file creation, and Client notification of the review results o Assess the machine resources, including memory, processor, and disk-space utilization o Examine log files, including error logs, to identify any anomalous entries o Apply current validated software updates to the operating system, device drives, and application database* o Identify items that need further attention for follow-up by the Client and the Project Manager 9 • Implement “out-of-cycle” critical updates. These updates are to resolve failures that may cause hardware damage, system unavailability, data corruption, or severe data vulnerability* Customer Support Center A Customer Support Engineer (CSE) is available to handle all support calls during Selectron’s normal business hours 6:00 a.m. – 5:00 PM Pacific Time. Emergency calls will be promptly resolved by the CSE or escalated to a Software Developer. Selectron guarantees that all non-emergency support calls will be responded to within one business day. Most emergency and non-emergency calls are handled within one to two hours of receipt. During non-business hours, Selectron’s answering service dispatches calls based on issue priority. Emergency calls are dispatched to on-call support staff and are responded to within four (4) hours. Non-emergency calls are also directed to support personnel and responses are based on the Jurisdiction’s requirements. The answering service is operational 24 hours per day/seven days per week and employs staff who are trained in responding to routine and emergency support issues. In addition, Selectron maintains an Online Customer Support Center that is available to all Selectron Clients. This resource provides answers to frequently asked questions, “how to” guides, and an index of common error messages as well as other technical documentation, including product white papers. b. The Contractor warrants and implies that the items delivered hereunder are merchantable and fit for use for the particular purpose described in this contract. If no implied warranties are given, an express warranty of at least 60 days must be given in accordance with FAR 12.404(b)(2) c. Limitation of Liability. Except as otherwise provided by an express or implied warranty, the Contractor will not be liable to the ordering activity for consequential damages resulting from any defect or deficiencies in accepted items. 4. TECHNICAL SERVICES The Contractor, without additional charge to the ordering activity, shall provide a hot line technical support number 503-443-1400 for the purpose of providing user assistance and guidance in the implementation of the software. The technical support number is available from 6:00 AM to 5:00 PM Pacific time.

10 5. SOFTWARE MAINTENANCE a. Software maintenance as it is defined: (select software maintenance type) : X 1. Software Maintenance as a Product (SIN 511210) Software maintenance as a product includes the publishing of bug/defect fixes via patches and updates/upgrades in function and technology to maintain the operability and usability of the software product. It may also include other no charge support that are included in the purchase price of the product in the commercial marketplace. No charge support includes items such as user blogs, discussion forums, on-line help libraries and FAQs (Frequently Asked Questions), hosted chat rooms, and limited telephone, email and/or web-based general technical support for user’s self-diagnostics. Software maintenance as a product does NOT include the creation, design, implementation, integration, etc. of a software package. These examples are considered software maintenance as a service. Software Maintenance as a product is billed at the time of purchase. 2. Software Maintenance as a Service (SIN 511210) Software maintenance as a service creates, designs, implements, and/or integrates customized changes to software that solve one or more problems and is not included with the price of the software. Software maintenance as a service includes person-to-person communications regardless of the medium used to communicate: telephone support, online technical support, customized support, and/or technical expertise which are charged commercially. Software maintenance as a service is billed arrears in accordance with 31 U.S.C. 3324. Software maintenance as a service is billed in arrears in accordance with 31 U.S.C. 3324. b. Invoices for maintenance service shall be submitted by the Contractor on a quarterly or monthly basis, after the completion of such period. Maintenance charges must be paid in arrears (31 U.S.C. 3324). PROMPT PAYMENT DISCOUNT, IF APPLICABLE, SHALL BE SHOWN ON THE INVOICE.

11 6. PERIODS OF TERM LICENSES AND MAINTENANCE (SIN 511210) Term Software Licenses and Software Maintenance as a Service are not offered by Selectron Technologies. a. The Contractor shall honor orders for periods for the duration of the contract period or a lessor period of time. b. Term licenses and/or maintenance may be discontinued by the ordering activity on thirty (30) calendar days written notice to the Contractor. c. Annual Funding. When annually appropriated funds are cited on an order for term licenses and/or maintenance, the period of the term licenses and/or maintenance shall automatically expire on September 30 of the contract period, or at the end of the contract period, whichever occurs first. Renewal of the term licenses and/or maintenance orders citing the new appropriation shall be required, if the term licenses and/or maintenance is to be continued during any remainder of the contract period. d. Cross-Year Funding Within Contract Period. Where an ordering activity’s specific appropriation authority provides for funds in excess of a 12 month (fiscal year) period, the ordering activity may place an order under this schedule contract for a period up to the expiration of the contract period, notwithstanding the intervening fiscal years. e. Ordering activities should notify the Contractor in writing thirty (30) calendar days prior to the expiration of an order, if the term licenses and/or maintenance is to be terminated at that time. Orders for the continuation of term licenses and/or maintenance will be required if the term licenses and/or maintenance is to be continued during the subsequent period. 7. CONVERSION FROM TERM LICENSE TO PERPETUAL LICENSE Selectron Technologies, Inc. does not offer Term software licenses. a. The ordering activity may convert term licenses to perpetual licenses for any or all software at any time following acceptance of software. At the request of the ordering activity the Contractor shall furnish, within ten (l0) calendar days, for each software product that is contemplated for conversion, the total amount of conversion credits which have accrued while the software was on a term license and the date of the last update or enhancement. b. Conversion credits which are provided shall, within the limits specified, continue to accrue from one contract period to the next, provided the software remains on a term license within the ordering activity. c. The term license for each software product shall be discontinued on the day immediately preceding the effective date of conversion from a term license to a perpetual license. d. The price the ordering activity shall pay will be the perpetual license price that prevailed at the time such software was initially ordered under a term license, or the perpetual license price prevailing at the time of conversion from a term license to a perpetual license, whichever is the less, minus an amount equal to % of all term license payments during the period that the software was under a term license within the ordering activity.

12 8. TERM LICENSE CESSATION Selectron Technologies, Inc. does not offer Term software licenses a. After a software product has been on a continuous term license for a period of months, a fully paid-up, non-exclusive, perpetual license for the software product shall automatically accrue to the ordering activity. The period of continuous term license for automatic accrual of a fully paid-up perpetual license does not have to be achieved during a particular fiscal year; it is a written Contractor commitment which continues to be available for software that is initially ordered under this contract, until a fully paid-up perpetual license accrues to the ordering activity. However, should the term license of the software be discontinued before the specified period of the continuous term license has been satisfied, the perpetual license accrual shall be forfeited. b. The Contractor agrees to provide updates and maintenance service for the software after a perpetual license has accrued, at the prices and terms of Special Item Number l32-34, if the licensee elects to order such services. Title to the software shall remain with the Contractor. 9. UTILIZATION LIMITATIONS - (SIN 511210) a. Software acquisition is limited to commercial computer software defined in FAR Part 2.101. b. When acquired by the ordering activity, commercial computer software and related documentation so legend shall be subject to the following: (1) Title to and ownership of the software and documentation shall remain with the Contractor, unless otherwise specified. (2) Software licenses are by site and by ordering activity. An ordering activity is defined as a cabinet level or independent ordering activity. The software may be used by any subdivision of the ordering activity (service, bureau, division, command, etc.) that has access to the site the software is placed at, even if the subdivision did not participate in the acquisition of the software. Further, the software may be used on a sharing basis where multiple agencies have joint projects that can be satisfied by the use of the software placed at one ordering activity's site. This would allow other agencies access to one ordering activity's database. For ordering activity public domain databases, user agencies and third parties may use the computer program to enter, retrieve, analyze and present data. The user ordering activity will take appropriate action by instruction, agreement, or otherwise, to protect the Contractor's proprietary property with any third parties that are permitted access to the computer programs and documentation in connection with the user ordering activity's permitted use of the computer programs and documentation. For purposes of this section, all such permitted third parties shall be deemed agents of the user ordering activity. (3) Except as is provided in paragraph 8.b(2) above, the ordering activity shall not provide or otherwise make available the software or documentation, or any portion thereof, in any form, to any third party without the prior written approval of the Contractor. Third parties do not include prime Contractors, subcontractors and agents of the ordering activity who have the ordering activity's permission to use the licensed software and documentation at the facility, and who have agreed to use the licensed software and documentation only in accordance with these restrictions. This provision does not limit the right of the ordering activity to use software, documentation, or information therein, which the ordering activity may already have or obtains without restrictions.

13 (4) The ordering activity shall have the right to use the computer software and documentation with the computer for which it is acquired at any other facility to which that computer may be transferred, or in cases of Disaster Recovery, the ordering activity has the right to transfer the software to another site if the ordering activity site for which it is acquired is deemed to be unsafe for ordering activity personnel; to use the computer software and documentation with a backup computer when the primary computer is inoperative; to copy computer programs for safekeeping (archives) or backup purposes; to transfer a copy of the software to another site for purposes of benchmarking new hardware and/or software; and to modify the software and documentation or combine it with other software, provided that the unmodified portions shall remain subject to these restrictions. (5) "Commercial Computer Software" may be marked with the Contractor's standard commercial restricted rights legend, but the schedule contract and schedule pricelist, including this clause, "Utilization Limitations" are the only governing terms and conditions, and shall take precedence and supersede any different or additional terms and conditions included in the standard commercial legend. 10. SOFTWARE CONVERSIONS - (SIN 511210) Full monetary credit will be allowed to the ordering activity when conversion from one version of the software to another is made as the result of a change in operating system , or from one computer system to another. Under a perpetual license, the purchase price of the new software shall be reduced by the amount that was paid to purchase the earlier version. Selectron Technologies, Inc. does not offer Term software licenses. Under a term license, conversion credits which accrued while the earlier version was under a term license shall carry forward and remain available as conversion credits which may be applied towards the perpetual license price of the new version. 11. DESCRIPTIONS AND EQUIPMENT COMPATIBILITY The Contractor shall include, in the schedule pricelist, a complete description of each software product and a list of equipment on which the software can be used. Also, included shall be a brief, introductory explanation of the modules and documentation which are offered. Selectron’s solutions utilize industry standard open architecture components. Our solutions and their underlying components are thoroughly tested for compatibility with vmWare virtual server for the ESXi 5.1 (and above) virtual host environment. If virtualization is not an option for our customers, our solutions can also be installed on a dedicated physical server. We have provided the minimum specification requirements below. Selectron uses industry standard programming languages and practices in the design and development of our interactive solutions. Our solutions are all built on Microsoft .NET, which provides great flexibility when integrating with any database for any application or department. The application software is written in the C# programming language. C# is an object-oriented programming language used with XML-based web services on the .NET platform and is designed for improving productivity in the

14 development of web-based applications. C# boasts type-safety, garbage collection, simplified type declarations, and versioning and scalability support, in addition to other features that help expedite development. CLIENT-PROVIDED HARDWARE REQUIREMENTS If an agency chooses to provide its own hardware, we have specifically tested against the HP ProLiant DL380 Gen9 - Xeon E5-2620V3 2.4 GHz - 16 GB. For other server models, the following are the minimum configuration requirements: • Quad-Core Intel processor with processor fan • Network Interface Card • 16 GB memory RAID 5 hard drive configuration (to support 250 GB disk space) • Video Controller • Standard DVD ROM • Keyboard/monitor/mouse or KVM switch • Windows 2012 R2 64 bit Server operating system • Microsoft SQL Server 2012 64 bit

12. RIGHT-TO-COPY PRICING The Contractor shall insert the discounted pricing for right-to-copy licenses. Selectron Technologies, Inc. does not offer right-to-copy licenses. PRODUCT PRICING Selectron Technologies, Inc. 12323 SW 66th Avenue Portland, OR 97223-8568 Phone: 503-443-1400 Fax: 503-443-2052 www.selectrontechnologies.com Part Number Description NET GSA Price SIN 511210 VU-BCPS VoiceUtility Base Application (4-ports with Customer Provided Server) $31,491.18 VU-BSTD VoiceUtility Base Application (4-ports with Standard Server) $31,491.18 VU-BADV VoiceUtility Base Application (4-ports with Advanced Server) $34,362.72

15 VP-BCPS VoicePermits Base Application (4-ports with Customer Provided Server) $31,491.18 VP-BSTD VoicePermits Base Application (4-ports with Standard Server) $31,491.18 VP-BADV VoicePermits Base Application (4-ports with Advanced Server) $34,362.72 VC-CI-CPS VoiceCourt Citation Base Application (4-ports with Customer Provided Server) $31,491.18 VC-CI-STD VoiceCourt Citation Base Application (4-ports with Standard Server) $31,491.18 VC-CI-ADV VoiceCourt Citation Base Application (4-ports with Advanced Server) $34,362.72 VC-JU-CPS VoiceCourt Jury Base Application (4-ports with Customer Provided Server) $31,491.18 VC-JU-STD VoiceCourt Jury Base Application (4-ports with Standard Server) $31,491.18 VC-JU-ADV VoiceCourt Jury Base Application (4-ports with Advanced Server) $34,362.72 VC-FM-CPS VoiceCourt Family Base Application (4-ports with Customer Provided Server) $31,491.18 VC-FM-STD VoiceCourt Family Base Application (4-ports with Standard Server) $31,491.18 VC-FM-ADV VoiceCourt Family Base Application (4-ports with Advanced Server) $34,362.72 VT-BCPS VoiceTax Base Application (4-ports with Customer Provided Server) $31,491.18 VT-BSTD VoiceTax Base Application (4-ports with Standard Server) $31,491.18 VT-BADV VoiceTax Base Application (4-ports with Advanced Server) $34,362.72 VH-BCPS VoiceHouse Base Application (4-ports with Customer Provided Server) $31,491.18 VH-BSTD VoiceHouse Base Application (4-ports with Standard Server) $31,491.18 VH-BADV VoiceHouse Base Application (4-ports with Advanced Server) $34,362.72 VL-BCPS VoiceLottery Base Application (4-ports with Customer Provided Server) $31,491.18 VL-BSTD VoiceLottery Base Application (4-ports with Standard Server) $31,491.18 VL-BADV VoiceLottery Base Application (4-ports with Advanced Server) $34,362.72 VE-BCPS VoiceEngine Base Application (4-ports with Customer Provided Server) * $31,491.18 VE-BSTD VoiceEngine Base Application (4-ports with Standard Server) * $31,491.18

16 VE-BADV VoiceEngine Base Application (4-ports with Advanced Server) * $34,362.72 IVR-AN-4 Additional Production/Test VoicePorts - Analog (4-ports) * $7,657.43 IVR-T1-4 Additional Production/Test VoicePorts - Digital (4-ports) * $7,657.43 IVR-IP-4 Additional Production VoicePorts - VoIP (4-ports) * $7,657.43 IVR-MG-4 Additional Production VoicePorts - Media Gateway (4-ports) * $8,614.61 IVR-UN-4 Additional Unlicensed Port Capacity (4-ports) * $957.18 CTI-ENG CTI Screen Pop Engine $19,143.58 CTI-SPL CTI Screen Pop Single License $478.59 CTI-SPL-10 CTI Screen Pop 10-pack license $4,307.30 CTI-SPL-25 CTI Screen Pop 25-pack license $9,571.79 CTI-SPL-100 CTI Screen Pop 100-pack license $33,501.26 CTI-DDE Computer Telephony Desktop Delivery Engine $9,571.79 CTI-DDL DesktopDelivery Single License $478.59 CTI-DDL-10 DesktopDelivery 10-pack license $4,307.30 CTI-DDL-25 DesktopDelivery 25-pack license $9,571.79 CTI-DDL-100 DesktopDelivery 100-pack license $33,501.26 ODS-ENG Outbound Delivery Services Engine * $8,136.02 VP-ENG VoicePay Engine Includes VoicePay Selectron Payment Gateway $9,093.20 VP-NGW VoicePay Non-Selectron Payment Gateway Integration $2,392.95 VP-CCM VoicePay Credit Card Module $5,264.48 VP-ECM VoicePay e-Check Module $5,264.48 VP-EXT VoicePay Payment Extensions $3,350.13 CS-ENG CommunitySelect Engine * $7,178.84 WE-Base WebEngine Base Application * $23,929.47 SR-MOD-ENG Selectron Speech Recognition Module - English (4-ports) * $10,050.38 SR-MOD-SPN Selectron Speech Recognition Module - Spanish (4-ports) * $10,050.38 SR-MOD-LNG Selectron Speech Recognition Module - Alternate Language (4-ports) * $14,357.68 TTS-MOD-ENG Selectron Text to Speech Module - English (4-ports) * $5,264.48 TTS-MOD-SPN Selectron Text to Speech Module - Spanish (4-ports) * $5,264.48 TTS-MOD-LNG Selectron Text to Speech Module - Alternate Language (4-ports) * $7,657.43 SM-DEL-2 SmartDelivery (2 fax ports) $5,743.07 SM-DEL-4 SmartDelivery (4 fax ports) $8,614.61 PP-SM PremierPro Support & Maintenance 16.27%

17 SelecTXT / Atlas Software STXT-BASE SelecTXT Base Application with Setup $7,178.84 STXT-AL SelecTXT Annual Platform License Fee $4,785.89 STXT -IPB SelecTXT Inspector Postback $4,785.89 STXT-SA-PF SelecTXT Relay Platform Fee and Setup $14,357.68 ATIS-BASE Atlas Insight Base Application with Setu $9,571.79 ATIS-UL-10 Atlas Insight Annual Subscription Fee (i $11,964.74 ATIS-UL-24 Atlas Insight Additional Annual User Lic $430.73 ATIS-UL-49 Atlas Insight Additional Annual User Lic $382.87 ATIS-UL-99 Atlas Insight Additional Annual User Lic $335.01 ATIS-UL-100 Atlas Insight Additional Annual User Lic $287.15 ATIN-BASE Atlas Inspections Base Application with $19,143.58 ATIN-SS Atlas Inspections Split Screen Feature $9,571.79 ATIN-IN Atlas Inspections Notice Setup $3,828.72 ATIN-DA Atlas Inspections Digital Attachments Se $4,785.89 ATIN-GIS Atlas Inspections GIS Setup $4,785.89 ATIN-CHK Atlas Inspections Checklist Setup $2,871.54 ATIN-UL-10 Atlas Inspections Annual Subscription Fe $19,143.58 ATIN-UL-24 Atlas Inspections Additional Annual User $574.31 ATIN-UL-49 Atlas Inspections Additional Annual User $526.45 ATIN-UL-99 Atlas Inspections Additional Annual User $478.59 ATIN-UL-100 Atlas Inspections Additional Annual User $430.73 ATLC-BASE Atlas Locations Application with Setup $2,871.54 ATLC-UL-10 Atlas Locations Annual Subscription Fee $2,871.54 ATLC-UL-24 Atlas Locations Additional Annual User L $143.58 ATLC-UL-99 Atlas Locations Additional Annual User L $114.86 ATLC-UL-100 Atlas Locations Additional Annual User L $86.15 SIN 54151S IT Professional Engineering Services Project Manager $167.51 Software Development Manager $167.51 Software Development Engineer $167.51 Installation & Training Specialist $167.51 Customer Support Engineer $167.51 PS-WSSLS Standard Labor rate - w/active support $167.51 PS-WSAHS After hours labor rate - w/active support $251.26 PS-WOSLS Standard Labor rate - w/o active support $335.01 PS-WOAHS After hours labor rate - w/o active support $502.52

18 Service Contract Labor Standards: The Service Contract Labor Standards (SCLS), formerly known as the Service Contract Act (SCA), is applicable to this contract as it applies to the entire Multiple Award Schedule (MAS) and all services provided. While no specific labor categories have been identified as being subject to SCLS/SCA due to exemptions for professional employees (FAR 22.1101, 22.1102 and 29 CRF 541.300), this contract still maintains the provisions and protections for SCLS/SCA eligible labor categories. If and / or when the contractor adds SCLS/SCA labor categories to the contract through the modification process, the contractor must inform the Contracting Officer and establish a SCLS/SCA matrix identifying the GSA labor category titles, the occupational code, SCLS/SCA labor category titles and the applicable WD number. Failure to do so may result in cancellation of the contract.

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