ATTACHMENT A
Community Services
Quarterly Report
July - September
2024
DepartmentOverview
Community Services
02 July-September 2024
The Community Services Department is committed to enhancing residents’ lives through programs, parks, and facilities that meet the community’s educational, recreational, and cultural needs.
Library provides access to educational resources, technology, and lifelong learning opportunities.
Recreation offers programs and activities to promote health, wellness, culture, and community engagement.
Parks maintains and enriches Victorville’s beautiful green spaces, sports fields, and playgrounds to create inviting spaces.
Facilities ensures efficient operation and maintenance of all public buildings to support City services and community engagement.
Community Impact
Quarter 1
0 10
20 30
40 50
Quarter 1
0 10
20 30
40 50
03 Facilities
Parks
Quarter 1
0 100
200
300
400
Quarter 1
05001000150020002500
Electrical Repairs HVAC Repairs Plumbing Repairs Event Set-Ups 48 50 43 41
400 320
Joshua Tree Inspections Trees Trimmed Vandalism Repairs Emergency Standby Calls 6 45 49 14
Graffiti Removed Service Requests Ballfields Dragged Acres Mowed 311 664 365 2,362
Work Orders Routine Maintenance Orders
Previous Season Current Season
Private LessonsGroup Lessons Rec Swim0
500
1000
1500
2000
2500
Previous Season Current Season
0 1
2 3
4 5
6 7
Community Impact
04 Recreation
Concert SeriesConcert Series
2,4002,400AttendeesAttendees
Junior Lifeguard
Program
Lifeguard Training
Program
1,978810325
5 7
222 821 2,388
76 Summer Basketball610
Flag Football141
Pee Wee Soccer79
Adult Participants for Summer Sports
Men's Soccer Men's Softball Coed Softball0
20 40
60 80
100
120
140
Community Impact
05 Youth Sport Participants
Sports Sampler
23 Recreation
84 132 108
Quarter 1 Rentals
Sport Field Permits Private Rentals0
10 20
30 40
50 40 41
Community Impact
06 Library
Quarter 1
0 200
400
600
800
Previous Quarter Quarter 1
Checkouts Visitors0
5000
10000
15000
20000
25000
Attendees
0 20
40 60
80 100
120
20,01916,23117,20016,589
60 112 77 44 14
220 520 712 704
Craft
Time
Special
Events
Storytime Kinder
Prep
Teen Tech
Space
Passports Adult Attendees
Children/Teen Attendees New Library Cards
Before
After
Accomplishments
Brentwood Park Shade Replacement Brentwood Park Shade Replacement 07 Library Kiosk Library Kiosk
Sunset Ridge Park's
new 24-hour library
kiosk offers round-
the-clock access to
books, promoting
literacy in a
convenient location.
Before
After
08 Accomplishments
West Winds Sports Center RenovationsWest Winds Sports Center Renovations
JulyJuly
EMPLOYEE SPOTLIGHT
Andrew Duran
Facilities
Andrew Duran
Facilities
09 “Andrew ensures everything is done correctly
and timely. He never has to be asked twice to
get the job done and is a big team player.”
“Connor has good work ethics and takes pride
in his work. Connor goes above and beyond
and helps without being asked. Connor is a
valuable addition to our crew.”
“Mrs. Maryo consistently provides patrons with
accurate, detailed information. Her upbeat
demeanor and willingness to assist truly sets her
apart. Her remarkable service and enthusiasm
make her an invaluable asset to our team.”
Cynthia Maryo
Library
Cynthia Maryo
Library
Connor Fitzer
Facilities
Connor Fitzer
Facilities
A message from their supervisor.
A message from their supervisor.
A message from their supervisor.
EMPLOYEE SPOTLIGHT
Monique Ramirez
Facilities
Monique Ramirez
Facilities
10 “Monique consistently goes above and
beyond when coordinating the custodial
staff. She makes herself readily available
and her team highly respects her
commitment to the job.”
“Mike did a fantastic job leading the West
Winds Sports Center Project. He is a great
mentor to the younger staff teaching
skills, the importance of attention to
detail, and being a team player.”
“Evelyn has consistently gone above and
beyond by taking on the critical role of
training new employees with unwavering
patience and enthusiasm. Evelyn’s dedication
has made a profound impact on our team.”
Evelyn Martinez
Library
Evelyn Martinez
Library
Mike Warren
Facilities
Mike Warren
Facilities
AugustAugust
A message from their supervisor.
A message from their supervisor.
A message from their supervisor.
EMPLOYEE SPOTLIGHT
Cesar Iniquez
Facilities
Cesar Iniquez
Facilities
11 “Cesar’s hard work, dedication,
helpfulness, and meticulous attention
to detail provides a great example for
all of our maintenance staff.”
“Brandon consistently goes above and
beyond to ensure patrons feel valued and
heard. His ability to connect with patrons
has enhanced our customer relations.”
Brandon Thompson
Library
Brandon Thompson
Library
Great JobGreat JobEveryone!Everyone!
SeptemberSeptember
A message from their supervisor.
A message from their supervisor.
B.E.A.R.S. Scholarships
12 2626
RecipientsRecipients
$1,578
Awarded
$1,578
Awarded
$1,578 awarded to 26
youth, continuing our
commitment to fostering
youth development.
Programs
Kids Club Kids Club
142Participants
Summer Reading ProgramSummer Reading Program
822
Participants
Partnerships
Kiwanis Club of VictorvilleKiwanis Club of Victorville The Kiwanis Club of Victorville hosted the beer garden at the Fall
Festival and Concerts In The Park,
raising funds to support the
community service initiatives and
fostering local engagement.
San Bernardino County Sheriff’s Dept.San Bernardino County Sheriff’s Dept. 2024 National Night Out brought
residents and law enforcement
together through games,
giveaways, and safety awareness
activities, promoting community
unity and public safety.
13 Partnerships
Helping Hands for Young WomanHelping Hands for Young Woman Helping Hands for Young
Woman hosted a summer
lunch program for children
and teens at Hook and
Center Street Park.
Institute for Public Strategies (IPS)Institute for Public Strategies (IPS) Institute for Public Strategies
organized Narcan Training events,
to educate the community on
overdose response and also
provided free Narcan kits.
14 Green Tree Golf CourseGreen Tree Golf Course
Quarter 1
Visitors Rounds of Golf0500100015002000250030003500
1,295 3,204
Department Employee Survey Results
94%
Stated they knowwhat is expected ofthem at work.
88%Feel Appreciated.
82%Stated they receivedproper training.
76%Believe their opinionmatters.
We’re Listening
15