Attachment A
Community Services Department Quarterly
Report – FY2025 Q2
Community Services
Quarterly Report
October-December
2024
DepartmentOverview
Community Services October-December 2024
The Community Services Department is committed to enhancing residents’ lives through programs, parks, and facilities that meet the community’s educational, recreational, and cultural needs.
Library provides access to educational resources, technology, and lifelong learning opportunities.
Recreation offers programs and activities to promote health, wellness, culture, and community engagement.
Parks maintains and enriches Victorville’s beautiful green spaces, sports fields, and playgrounds to create inviting spaces.
Facilities ensures efficient operation and maintenance of all public buildings to support City services and community engagement.
Quarter 1 Quarter 2
0102030405060
Quarter 1 Quarter 2
0102030405060
Quarter 1 Quarter 2
0 100
200
300
400
Quarter 1Quarter 2
05001000150020002500
Community Impact
Facilities
Parks
Electrical Repairs HVAC Repairs Plumbing Repairs Event Set-Ups 48 50 43 41
400 320
Joshua Tree Inspections Trees Trimmed orRemoved
Vandalism Repairs Emergency Standby Calls
6 45 49 14
Graffiti Removed Service Requests Ballfields Dragged Acres Mowed 311 664 365 2,362
Work Orders Routine Maintenance Orders
34 58 39 53
395 265
10 49 60 16
405 686 324 1,829
Flag Football142
Pee Wee Soccer80
Adult Participants for Fall Sports
0 20
40 60
80 100
120
140
Toys 4 Kids Tournament Participat…
Men's Softball Coed Softball0
20 40
60 80
Sport Field Permits Private Rentals0
10 20
30 40
50 Community Impact
Youth Sport Participants
Recreation
35 132 9660
Men's Basketball 18+ Men's Basketball 35+ Men's Softball Coed Softball 66 77
40 41 4026
Quarter 1 RentalsQuarter 2 Rentals
Pee Wee Soccer80
Flag Football142
Quarter 1 Quarter 2
0 200
400
600
800
Quarter 1 Quarter 2
Checkouts Visitors0
5000
10000
15000
20000
25000
010203040506070
Community Impact
Library
12,82413,70220,01916,231
38 220 520 712 704
Total
Programs
Passports Adult Attendees
Children/Teen Attendees New Library Cards
227 444 684 625
61 Quarter 1 Quarter 2
Community Impact
Fall Festival
Hallow-Boo
Cars
325
Attendees
15,000
Community Impact
Veterans Day Celebration
Festival of Lights & Tree Lighting
Attendees
2,000
Attendees
1,000
Before
After
Accomplishments
Hook Park Soccer Track LightingHook Park Soccer Track Lighting Addition of HR OfficesAddition of HR Offices
Our Facilities Division has
successfully added two new
offices to our HR Department,
enhancing the workspace to
better support our growing
team and operational needs.
Tree Lighting Electrical Tree Lighting Electrical
Before
After
Accomplishments
Animal Care & Adoption CenterAnimal Care & Adoption Center Funded by Measure P
Before
After
Before
After
Mojave Vista
Accomplishments
Trash Can ReplacementTrash Can Replacement
Fencing Replacement Center St. & Hook Park Fencing Replacement Center St. & Hook Park Parking Lot Slurry at Eva Dell & Mojave Vista ParkParking Lot Slurry at Eva Dell & Mojave Vista Park Eva Dell
Funded by Measure P
OctoberOctober
EMPLOYEE SPOTLIGHT
“John’s exceptional work ethic,
communication skills, and dedication
to going above and beyond make him
a valuable asset and a great example
for the division and the City.”
“Chelsee is friendly, willing to help,
has a positive attitude, and is an
invaluable team member.”
Chelsee Sandoval
Library
Chelsee Sandoval
Library
John Gemel
Facilities
John Gemel
Facilities
A message from their supervisor.
A message from their supervisor.
EMPLOYEE SPOTLIGHT
“Brandon Escobar consistently shows
dedication, hard work, and a positive
attitude. He recently was recognized by
Parks Supervisor Ed for his exceptional work
in the revitalization of the CYE restrooms.”
“Gwen has exceptional cataloging
skills, dedication, and willingness to
share her expertise. Her professionalism
and commitment make her an
invaluable asset to our team.”
Gwen Niblett
Library
Gwen Niblett
Library
Brandon Escobar
Facilities
Brandon Escobar
Facilities
November November
A message from their supervisor.
A message from their supervisor.
EMPLOYEE SPOTLIGHT
“Trey has expertise in inventory,
troubleshooting skills, and dedication to
helping colleagues and patrons. His
positive attitude and willingness to assist
make him a valuable asset to our team. ”
Trey Schutten
Library
Trey Schutten
Library
Great JobGreat JobEveryone!Everyone!
December December
A message from their supervisor.
B.E.A.R.S. Bike Give Away
164164
RecipientsRecipients
76 Girls
76 Boys
12 Kids
76 Girls
76 Boys
12 Kids
Bikes and helmets were
awarded to 164 youth,
continuing our
commitment to fostering
youth development.
Programs
PreschoolPreschool
311Enrollees
Storytime with SantaStorytime with Santa
119
Participants
Partnerships
Kiwanis Club of VictorvilleKiwanis Club of Victorville
The Kiwanis Club of Victorville
hosted the beer garden at the Fall
Festival and Concerts In The Park,
raising funds to support the
community service initiatives and
fostering local engagement.
CSAC Adopt-A-ParkCSAC Adopt-A-Park
We are proud to introduce our new
Adopt-A-Park Program to our
Community Services Advisory
Committee. This initiative is designed
to enhance the beauty, safety, and
sustainability of our local parks.
Green Tree Golf CourseGreen Tree Golf Course
Quarter 1 Quarter 2
Visitors Rounds of Golf0500100015002000250030003500
1,295 3,204
1,044 2,469
Department Goals Based on
Employee Survey Results
Implemented an anonymous
suggestion box.
We’re Listening
Implemented an employee
recognition program.
Implemented Team Building
Opportunities.
Implemented a focus on
training opportunities.
Implemented internal training on
communication and leadership.