Attachment A
VICTOR
Victorville
LIFOR
QUARTERLY
REPORT
CODE COMPLIANCE DIVISION
JANUARY - MARCH 2025
STAFF LEVELS &
FISCAL YEAR STATS
CURRENT STAFF
LEVELS
• 1 Code Enforcement Official
• 1 Enforcement Manager
• 2 Code Enforcement Supervisors
• 11 Code Enforcement Officer II
(4 assigned to Homeless Engagement Team)
• 3 Code Enforcement Officer l
• 2 Code Compliance Technicians
• 1 Management Specialist
• 1 Administrative Intern
Vacant Positions
• Code Enforcement Supervisor
• Code Enforcement Technician
TOTAL CASES PER CALENDAR YEAR
5000 4926
4000
3656
3211
3000
2457
2000
1530
1000
FY25 FY24 FY23 FY22 FY21
TOTAL OPENED &
CLOSED CASES PER
QUARTER FY 24/25
OPENED
Q3
1530
Q1
1991
Q2
1535
CLOSED
03 859
Q1
FY 1500
24/25
22 1168
CASE TYPE
COMPARISON
QUARTER 3
BUSINESS LICENSE WEED ABATEMENT PROPERTY MAINTENANCE
120 113 35 300 286
32 100 30 250
27 25 207
80 200
20 60 150
51 15
40 100
10 20 50
FY24/25 Q3 FY23/24 Q3 FY 24/25 Q3 FY23/24 Q3 FY24/25 Q3 FY23/24 Q3
PARKING ENFORCEMENT ENCAMPMENT CLEARANCE PUBLIC NUISANCE 250 244 500
500 476
415
200 195 400 400
346
308
150 300 300
100 200 200
50 100 100
FY 24/25 Q3 FY 23/24 Q3 FY 24/25 Q3 FY 23/24 Q2 FY24/25 Q3 FY23/24 Q3
RECENTLY IMPROVED PROPERTY
BEFORE AFTER
COMPLETED
INSPECTIONS
COMPARISON Q3
• Inspections FY 24/ 25 Q3 • Inspections FY 23/24 Q3
3000 3000 2786
2595
2500 2500
2000 2000
1500 1500
1000 1000
636
593
500 310 500
258 298
39 55
21 Property Compliance Inspections Business License Inspections Parking Inspections FOGS Service Compliance Court Arraignments Property Compliance Inspections Business License Inspections Parking Inspections FOGS Service Compliance Court Arraignment Total Inspections FY 24/25 Q3 Total Inspections FY 23/24 Q3 3,838 4,291
PARKING ENFORCEMENT
COMPARISON Q3
TOTAL PARKING CITATIONS ISSUED
During FY 24/25 Quarter 3, a total of 559 600 559
citations were issued in response to
500
parking complaints. This outcome
reflects the ongoing collaborative 400
efforts between the City's Code
300
Compliance and Police Department. By 261
working together, both departments
200
continue to address parking-related
concerns to improve compliance and 100
enhance quality of life in our
neighborhoods. FY 24/25 Q3 FY 23/24 Q3
TOP 5 PARKING VIOLATIONS Q3
29 48
86 CVC4000(A)
EXPIRED REGISTRATION
VMC12.28.250(A)
337 COM. VEHICLE PARKED WITHIN
1000 FT OF RESIDENTIAL ZONE
VMC12.36.040
PARKING OFF TRUCK ROUTE
VMC12.28.090
USE OF STREET FOR STORAGE
OF VEHICLES
COMMUNITY ENHANCEMENT
PROGRAM Q3
The Community Enhancement Program (CEP) continues to improve our communities! Compliance efforts start with public education providing residents with a self inspection checklist and explaining the community benefits of improving aesthetics.
Benefits include:
• Enhanced neighborhood safety
• Improved community appeal
• Sustained property values
Time extensions and assistance with low-cost landscape information and inspections are offered to our residents coordinated by the City's, Water Conservation Division.
Performance statistics for CEP vary quarterly due to voluntary compliance results and the need to manage case workloads for Code Compliance Officers assigned to assist non-compliant property owners to achieve compliance.
BEFORE
500
409
400
300
AFTER
200
132
126
100
Properties Surveyed CEP Cases Opened CEP Cases Closed
HOMELESS ENGAGEMENT
HOMELESS ENGAGEMENT Q3 FY24/25
• 291 encampments were posted and cleared
• 134 individuals were sheltered
Active Pending
• 35 criminal citations were issued
163
• 25 stored property from arrests
• 51 shopping carts picked up
• 161 active Trespass Agreements
Opened
415
During Quarter 3 of FY 2024/25, the Homeless
Engagement Team (HET) responded to 415
homeless-related calls initiating casework and
outreach for each call. While some cases were Closed
252
resolved, others require follow-up inspections to
ensure compliance. Active cases continue to be
monitored in coordination with property owners
to support resolution efforts.
POINT IN TIME COUNT
On January 23, 2025, the City completed its
annual Point In Time Count, identifying a total of
140 individuals experiencing homelessness. The
effort was supported by the Code Compliance
Department, including Code Enforcement and
Animal Control Officers, along with a couple
dozen volunteers. This initiative was coordinated
by the Homeless Solutions Division in partnership
with the City's Police Department and Homeless
Engagement Team. Officers utilized their
experience and familiarity with Victorville's
desert areas to efficiently and accurately carry
out the count.
HOMELESS ENGAGEMENT
CONTINUED
MOTEL VOUCHER PROGRAM
Through a grant provided by San Bernardino County, the City launched its first-ever Motel Voucher Program (MVP), administered by the Homeless Solutions Division in partnership with the Homeless Engagement Team and the City's Police Department.
This program offers immediate shelter solutions ranging from one to seven days for individuals and families awaiting placement at the City's Wellness Center.
Utilizing this resource, the Homeless Engagement Team successfully secured a one- week emergency motel stay for a family following outreach and case management efforts. The family was later transitioned into one of the family pods at the Wellness Center.
WORKING TOGETHER
In coordination with the City's Sanitation and Public Works teams, the Police Department and Homeless Engagement Team carried out compliance actions to clear debris and encampments from sidewalks, bus stops, and open space areas near Plaza Drive, 7th Street, and Palmdale Road. The Sanitation and Public Works teams play a vital role in promptly removing trash and other public nuisances to support local businesses and promote a cleaner, safer Victorville.
FY 24/25 Q3
HIGHLIGHTS
QUARTERLY TRAINING
In February, the Code Compliance Department conducted its quarterly training session. Both Animal Control and Code Enforcement Officers participated in interactive, scenario-based exercises focused on key operational topics including:
• Customer service
• Officer safety protocols
• Effective communication and message delivery
• Proper issuance of Notices of Violation and citations These trainings reflect the department's ongoing commitment to high-quality service, public education, and voluntary compliance. Topics covered included:
• Animal Adoption Protocols
• Updates on the Motel Voucher Program and Wellness Center • Proper procedures for grant documentation
WEED ABATEMENT
This quarter, the department resumed proactive weed abatement efforts in high- visibility and populated areas, including Civic Center Drive and Amargosa Road near the I-15 freeway. Officers continue to target parcels with weed growth over 12 inches, prioritizing those near populated zones. A 60% compliance rate was achieved following initial orders, and seven parcels were referred to the City's contractor for clearance. Cost recovery fees are secured through a Notice of Pendency and tax lien.