ATTACHMENT A
Professional Services Provider Agreement
Amendment Number One
1 Consultant/PSA /Symba Center/ Wellness Center Consol. Project No. JM23-065-1/Amendment No. 1
AMENDMENT NUMBER: ONE
TO
CONSULTANT/PROFESSIONAL SERVICES PROVIDER AGREEMENT
BY AND BETWEEN
THE CITY OF VICTORVILLE
AND
SYMBA CENTER
FOR
WELLNESS CENTER WRAPAROUND, SHELTER OPERATOR, AND ERF-3 SERVICES PROJECT NO. JM23-065-1 (CONSOLIDATED PROJECT)
THIS AMENDMENT NUMBER ONE (“Amendment No. 1”) dated September 26, 2025, for reference purposes only, is made by and between The City of Victorville, a California municipal corporation and charter city, hereinafter referred to as the “City”, and SYMBA CENTER, a California non-profit corporation hereinafter referred to as “ Consultant”. City and Consultant are sometimes hereinafter referred to individually as a “Party” and collectively as the “Parties”.
RECITALS
WHEREAS, the City has a Consultant/Professional Services Provider Agreement with Consultant dated June 26, 2025, under which Consultant currently provides Wellness Center Wraparound, Shelter Operator, and ERF- 3 Services to residents/clients of the City's Wellness Center, those unhoused, and those at risk of homelessness in the City (hereinafter the “Original Agreement”); and
WHEREAS, the City recently received and reviewed information related to the sustainability of operations at the Wellness Center; and
WHEREAS, City staff have carefully assessed the sustainability modality and determined that certain adjustments are necessary to ensure continued operations and the appropriate use of available funding; and
WHEREAS, City staff have further identified opportunities to reallocate or adjust specific budget line items in order to better align funding with operational needs, maintain service continuity, and maximize the efficient use of limited resources; and
WHEREAS, the City seeks to align the staffing model with an efficiency framework designed to promote long- term sustainability, while ensuring that essential services remain available to residents/clients; and
WHEREAS, the City also seeks to provide Consultant, with an opportunity to access funding swiftly so that critical and necessary services at the Wellness Center can be delivered without interruption; and
WHEREAS, the City and Consultant desire to amend the Original Agreement in order to incorporate these adjustments and sustainability measures, while reaffirming their mutual commitment to serving unhoused and at-risk residents of the City.
2 Consultant/PSA /Symba Center/ Wellness Center Consol. Project No. JM23-065-1/Amendment No. 1
NOW THEREFORE, in consideration of the covenants, conditions, and promises contained herein and for such other good and valuable consideration, receipt of which is hereby acknowledged, the Parties hereby agree to amend the Original Agreement as stated below.
AGREEMENT AMENDMENT
1. Recitals. The Recitals set forth above are true and correct and are made a part of this Amendment by this reference.
2. Replacement of Operating Budget and Staffing List for Non-ERF-3 funded Services (Exhibit “B-1”). As of the effective date of this Amendment No. 1, the amended Operating Budget and Staffing List (the “First Amended Exhibit “B-1””) attached hereto and made a part hereof by this reference, shall supersede and replace Exhibit “B-1” attached to the Original Agreement. As of such effective date, all references to Exhibit “B-1” in the Original Agreement and herein shall mean and refer to the First Amended Exhibit “B-1”.
3. Replacement of Operating Budget and Staffing List f or ERF -3 funded Services (Exhibit “B-2”). As of the effective date of this Amendment No. 1, the amended Operating Budget and Staffing List (the “First Amended Exhibit “B-2””) attached hereto and made a part hereof by this reference, shall supersede and replace Exhibit “B-2” attached to the Original Agreement. As of such effective date, all references to Exhibit “B-2” in the Original Agreement and herein shall mean and refer to the First Amended Exhibit “B-2”.
4. Amendment of Section 4 – COMPENSATION. Subsection 4.a (Non-ERF-3 Services) of the Original Agreement is hereby amended by replacing subparagraph (3) with the following:
(3) Insurance Costs. Based upon Consultant's initial estimate of the increased costs of procuring and maintaining CGL insurance coverage with the per occurrence and aggregate limits specified in Section 15.a(1) of this Agreement, the total “not to exceed” compensation amount in Section 4.a has been increased by approximately $125,000 per year to reflect such estimated increased cost (see the “ Facility Insurance” line item in Exhibit “B-1”). The foregoing notwithstanding, Consultant acknowledges and agrees that the increased Facility Insurance amount is an estimate only and that Consultant must provide documentation satisfactory to the City demonstrating the increased cost before the City w ill pay or reimburse Consultant for any increased amount. Should the actual cost to Consultant for procuring and maintaining the additional limits required for the Wellness Center Consolidated Project be less than the amount shown in Exhibit “B-1”, the City shall only be obligated to reimburse Consultant for such actual costs and the compensation amount and budget line item shall be adjusted downward accordingly and the excess amount shall be re-allocated to another budget line item as approved in writing by the City Manager or his/her designee. In the event Consultant's insurance coverage is not project-specific to the Wellness Center, Consultant shall be required to provide documentation to the City showing the total costs of its insurance policy premiums and the amount that has been fairly apportioned and is attributable to the costs associated with the increased coverage required for the Wellness Center. The City shall only be responsible to pay or reimburse Consultant for the increased costs attributable the Wellness Center.
3 Consultant/PSA /Symba Center/ Wellness Center Consol. Project No. JM23-065-1/Amendment No. 1
5. Amendment of Section 4 – COMPENSATION. Subsection 4.a (Non-ERF-3 Services) of the Original Agreement is further amended by adding a new subparagraph (4) to read as follows:
(4) Advances. Notwithstanding any other provision of this Agreement, the City may, at its sole discretion, authorize advance payments to Consultant for Non- ERF 3 Services to be performed under this Agreement under the following terms and conditions:
(a) Such advances shall be limited to Consultant’s reasonable estimated costs necessary to ensure timely and efficient performance of the Non -ERF-3 Services and shall not exceed $ 225,000.00 per month for the N on-ERF-3 services specified in Subsection 4.a unless otherwise approved in writing by the City.
(b) Any request for an advance payment must be made in writing and shall specify (i) the Services for which the advance is sought, (ii) the estimated costs to be covered by the advance, and (iii) the necessity of such advance to maintain continuity of Services.
(c) No subsequent advance shall be issued unless and until Consultant has submitted detailed invoices and supporting documentation, in the form described in this Agreement or otherwise specified by the City, sufficient to demonstrate that the prior advance has been fully applied to eligible costs for Services performed. Consultant shall submit such proof of performance, invoices, and documentation for all Wellness Center operations to the City within fifteen (15) days of receiving an advance payment, unless the City specifies an alternative period in writing.
(d) Consultant shall account for the expenditure of all advanced funds in accordance with applicable federal, state, and local laws, regulations, and policies, including but not limited to the cost principles and audit requirements set forth in 2 CFR. Part 200, as applicable. Any unexpended or improperly expended funds shall be returned to the City within thirty (30) days of demand.
(e) The City reserves the right to reconcile all advance payments against the budget attached hereto as Exhibit “ B-2,” and to adjust future payments accordingly. The City further reserves the right to deny any advance request, require reimbursement -only payments, or withhold further advances if Consultant fails to comply with the requirements of this Section, misuses funds, or otherwise breaches this Agreement.
6. Amendment of Section 4 – COMPENSATION. A new Subsection f. shall be added to Section 4 which new Subsection shall read as follows:
f. Third-Party Funding. In the event that operational revenues received by the Consultant from third-party sources increase to support additional staffing, the City may, at its sole discretion, require the Consultant to incrementally restore staffing positions in proportion to the additional revenues received, up to but not exceeding the staffing model in effect prior to the reductions authorized under this
4 Consultant/PSA /Symba Center/ Wellness Center Consol. Project No. JM23-065-1/Amendment No. 1
amendment. The Consultant shall implement such staffing adjustments within forty-five (45) days of written notice from the City.
7. No Other Terms and Conditions. Except as specifically amended by this Amendment No. 1, all the terms and conditions of and exhibits to the Original Agreement remain in full force and effect.
8. Effective Date. This Amendment No. 1 shall become effective on the date when it has been fully executed by the Parties, with City being the Party signing last in time.
[SIGNATURES ON FOLLOWING PAGE]
5 Consultant/PSA /Symba Center/ Wellness Center Consol. Project No. JM23-065-1/Amendment No. 1
IN WITNESS WHEREOF, the Parties hereto have caused this Amendment No. 1 to the Original Agreement to be executed as of the dates following their respective signatures below.
CITY OF VICTORVILLE SYMBA CENTER
By: ______________________________ By: ________________________ Keith C. Metzler, Dr. Shawn Smith,
City Manager Executive Director
Dated: ___________________________ Dated: ______________________
ATTEST
By: ______________________________
Jennifer Thompson,
City Clerk
APPROVED AS TO STANDARD FORM
By: _______________________________
Andre de Bortnowsky, City Attorney
RISK MANAGEMENT
By: ________________________________
Sandra Bostick, Risk Manager
P:\APPS\WPDATA\VVCA\0001-45 AGREEMENTS REVIEW & TEMPLATES \WELLNESS CENTER OPERATORS \SYMBA NEW CONSOLIDATED WCWS AND CENTER OPERATOR AGMT 2025 \1000.3-AMEND 1 SYMBA CONSOLIDATED 10.01.25.DOCX
6 Consultant/PSA /Symba Center/ Wellness Center Consol. Project No. JM23-065-1/Amendment No. 1
FIRST AMENDED EXHIBIT “B-1”
Operating Budget and Staffing List For Non-ERF-3 funded Services
[INSERTED BEHIND THIS PAGE]
FIRST AMENDED EXHIBIT “B-1”
Organization Name: Symba Center
Project Title: Wellness Center Year 1 Shelter and Supportive Services
Contracted Balances Updated Budget
Expenses
PERSONNEL/STAFFING FTE Per Hour Total
Budgeted
FTE Per
Hour
Total
Budgeted
Intake Specialist 1 $28.00 $58,240.00 1 $28.00 $58,240.00
Case Managers/HN 8 $28.00 $465,920.00 8 $28.00 $465,920.00 Occupational Therapist 0.5 $50.00 $52,000.00 0.0 $50.00 $0.00 Peer Support Specialists 21 $20.00 $890,240.00 21 $20 - $22
$890,240.00
Licensed Vocational Nurse 4 $28.50 $237,120.00 3 $31.00 $193,440.00 Medical Assistants 5 $20.00 $208,000.00 3 $20.00 $124,800.00 LMFT Therapist 1 $75.00 $156,000.00 1 $74.52 $155,001.60 LMFT Associate 1 $40.00 $83,200.00 1 $38.63 $80,350.40
Medical Director 0.2 $0.00 0.2
$0.00
Pharmacist 0.5 $85.00 $88,400.00 0.2 $78.00 $32,448.00
Nurse Practitioner (medical recup) 0.5 $85.00 $88,400.00 0.4 $87.55 $72,841.60 Nurse Practitioner (psych recup) 0.5 $85.00 $88,400.00 0.2 $82.40 $34,278.40 Kitchen Manager 1 $30.00 $62,400.00 1 $25.00 $52,000.00 Kitchen Staff 6 $20.00 $249,600.00 5 $20.00 $208,000.00 Registered Nurse Case Manager 1 $55.00 $114,400.00 1 $55.00 $114,400.00 Security 8 $25.00 $416,000.00 10 $25.00 $494,000.00
Substance Abuse Counselor 1 $27.00 $56,160.00 1 $27.00 $56,160.00 Wellness Center Manager 1 $50.00 $104,000.00 1 $43.50 $90,480.00 Assistant Manager 1 $41.00 $85,280.00 1 $41.00 $85,280.00 Data Coordinator 1 $27.00 $56,160.00 1 $27.00 $56,160.00 Drivers 2.5 $27.00 $140,400.00 2.5 $27.00 $140,400.00
Subtotal, Personnel/Staffing $3,700,320.00
$3,404,440.00
Fringe @16% $592,051.20
$544,710.40
Payroll Taxes $409,492.21
$409,492.21
TOTAL, PERSONNEL $4,701,863.41
$4,358,642.61
FIRST AMENDED EXHIBIT “B-1”
PROGRAM/OPERATING
Office & Janitorial Supplies $40,000.00
$17,500.00
Medical Supplies $20,000.00
$15,000.00
FF&E $37,750.35
$37,750.35
Meals $887,675.00
$573,050.00
Client Supplies (Laundry & Hygiene) $39,775.00
$16,000.00
Misc (Client) $30,600.00
$15,000.00
Vehicle Gas and Maint. $10,000.00
$10,000.00
Vehicle Lease $22,632.00
$22,632.00
Vehicle Washing $10,200.00
$6,000.00
Pest Control $2,000.00
$2,000.00
Mileage $20,000.00
$20,000.00
Supportive Services Operations
TOTAL, PROGRAM $1,120,632.35
$734,932.35
INDIRECT/OVERHEAD $387,032.75 $193,537.20
Professional Development $10,000.00
$5,000.00
Meals and Team Engagement $42,000.00
$5,000.00
Vehicle Depreciation $12,000.00
$12,000.00
Miscellaneous Expenses $20,000.00
$10,000.00
Subcontracts (Billing Services) @ 7% $248,032.75
$106,537.20
Capital/Equipment Van $55,000.00
$55,000.00
INSURANCE $184,930.82
$184,930.82
Facility Insurance $34,930.82
$34,930.82
Vehicle Insurance $25,000.00
$25,000.00
Section 4 (3) Insurance Costs $125,000.00 $125,000.00 TOTAL, INDIRECT $571,963.57
$378,468.02
Administrative 10% of Expenses $ 639,445.93
$ 383,043.01
TOTAL EXPENSES
(Personnel + Program + Indirect)
$7,033,905.26
$5,855,085.99
Funding from Victorville $2,825,000.00 $2,825,000.00 Cost to Symba Center $4,208,905.26
$3,030,085.99
7 Consultant/PSA /Symba Center/ Wellness Center Consol. Project No. JM23-065-1/Amendment No. 1
FIRST AMENDED EXHIBIT “B-2”
Operating Budget and Staffing List for ERF-3 funded Services
[INSERTED BEHIND THIS PAGE]
Category Description Original Contracted
Am
ount
Amended without
advance
Rapid Re-Housing (RRH) $776,800 $859,920
- Rental Subsidies Monthl y rental assistance $520,000 $339,781.21 - Security Deposits One-time deposit support $80,000 $0.00 - Landlord Incentives Landlord engagement $60,000 $0.00 - Housing Search Assistance Staff support and transportation $60,000 $157,386.23 - Community-Based Services
Case management and facilitating access to
essential services $56,800 $362,752.56
Contingency Fund Reserve for unexpected costs $10,000 $0 Outreach Case Management $302,848Case Management Services LVN Medical Services $133,848
Medical Services for Clients
Housing Navigator $151,424
Housing Navigation
Total $1,374,920 $1,374,920
Landlord engagement, aftercare
Basic health services $156,000
ERF PROJECT BUDGET
$135,000
$224,000Trauma-informed, client-centered support