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Attachment B - Euna Solutions, Inc. Proposal

Victorville City Council
February 3, 2026

Document
Attachment B - Euna Solutions, Inc. Proposal
Meeting
February 3, 2026
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Victorville City Council
Original file
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Text extracted from the city's file for reading and search. Open the original on victorvilleca.primegov.com. That file is the official record.

Attachment B
Euna Solutions, Inc.

Proposal

Euna Solutions Kiosk Pricing Proposal for:

The City of Victorville, CA

January 9, 2026

Proposer
Euna Solutions

Proposer Address
1155 Perimeter Center West, Suite 500
Sandy Springs, GA 30338

Proposal Representative Contact
Kevin Dinh
Senior Account Executive
[email protected]
713-992-7885

Euna Solutions + City of Victorville Pricing for 4 (Kiosk) SaaS + Repairs Software Products Qty Unit Price Total Fees Notes
Year 1 Fees
Kiosk (1 Integration)
Software Fee 4 $8,595 $34,380
(Kiosk) software-as-a-service fee;
Preferred pricing included - 10%
reduction to the annual software fee;
Preferred pricing applies for the
duration that Euna remains the
payment processor
Indoor Kiosk
Full Maintenance and
Warranty Package
2 $3,000 $6,000
Indoor Kiosk Year 1 Fees; any
additional kiosks will incur added
software/hardware fees
Outdoor Kiosk
Full Maintenance and
Warranty Package
2 $4,200 $8,400
Outdoor Kiosk Year 1 Fees; any
additional kiosks will incur added
software/hardware fees.

Kiosk Implementation
& Integration: Flat File 4 $2,250 $9,000
Implementation and integration with
Tyler Munis via flat file. Additional
integration services will incur added
fees.

Indoor & Outdoor
Kiosk Repairs 1 $15,900 $15,900
Pricing does not include optional
security straps. Full breakdown of
pricing below
Revenue Management
Dashboard
Subscription
1 $0 $0 Euna Payments Reporting
Dashboard
Sub-total - Year 1 Fees: $73,680.00
Sub-total – Year 1 Fees includes
Preferred pricing 10% reduction to
the annual software fee
Subsequent Annual Fees - Y2 & Y3
Kiosk (1 Integration)
Software Fee 4 $8,595 $34,380
Kiosk software-as-a-service fee;
Preferred pricing included - 10%
reduction to the annual software fee;
Preferred pricing applies for the

duration that Euna remains the
payment processor
Indoor Kiosk
Full Maintenance and
Warranty Package

2 $3,000 $6,000
Indoor Kiosk Year 2 and Year 3
Fees; any additional kiosks will incur
added software/hardware fees.

Outdoor Kiosk
Full Maintenance and
Warranty Package

2 $4,200 $8,400
Outdoor Kiosk Year 2 and Year 3
Fees; any additional kiosks will incur
added software/hardware fees.

Revenue Management
Dashboard
Subscription
1 $0 $0 Euna Payments Reporting
Dashboard
Total Subsequent Annual Fees $48,780.00
Total Subsequent Annual Fees
includes Preferred pricing 10%
reduction to annual software fee

Other Products / Services Fees
Professional Services / Custom Development $ 225.00 per hour Chargebacks $ 20.00 each
Returned Checks $ 10.00 each

Transaction Fees - (Kiosk)
Debit/Credit Cards: Customer is Charged a
Service Fee- (UTILITY) 2.37% per Transaction
Debit/Credit Cards: Customer is Charged a
Service Fee (NON-UTILITY) 2.86% per Transaction
Check/ACH $0.95 per transaction

Replacement Part Qty Unit Price Total Fees Notes
Hardware Repairs
Safe Door
Replacement
2 $390 $780 Indoor Units
Safe Door Rebuild 2 $325 $650 Outdoor Units
Cashbox Assembly
Replacement 4 $1,700 $6,800 All Units
Check Reader
Replacement 2 $325 $650 Outdoor Units
Wiring Harness
Rebuild 2 $195 $390 Outdoor Units
Centronics Monitor 2 $845 $1,690 Outdoor Units – if necessary OPTIONAL Security
Straps 4 $2,210 $8,840 All Units
Labor 1 $4,940 $4,940 All Units
Sub-total – Without Security Straps: $15,900
Sub-total – With Security Straps: $24,740
Payment Processing and Merchant Services:

Service Fee: Euna Solutions will implement and charge a service fee for credit/debit card transactions. Service fees collected by Euna Solutions will be used to pay all interchange, card brand fees, dues and assessments that result from processing card transactions. Service fees will be a percentage of the amount of the transaction, as specified in “Transaction Fees” above. Euna Solutions will assess the Service Fee as a separate transaction at the time of payment.

ACH Transaction Fee: Euna Solutions will charge Client a service fee for check/ACH transactions as specified in “Transaction Fees” above. Service fees collected by Euna Solutions will be used to pay the processing of check/ACH transactions. Euna Solutions will bill Client directly for all Check/ACH transactions via a monthly invoice for transactions incurred in the prior month.

Key Terms and Conditions

1. Credit/debit card and check/ACH payments processed via JP Morgan Chase Bank.

2. Online and Kiosk payment terms are net 30 from contract signing.

3. Software applications included: Euna Solutions Kiosk Payment Platform and Euna Solutions Revenue Management.

4. Service Includes: Training and documentation, Euna Solutions Revenue Management Dashboard, software updates, Amazon Web Services hosting, Cellular network service costs.

5. Integration/Implementation fees include Tyler Munis Flat File integration, software configuration, site survey, training, and documentation. Euna Solutions assumes integrations are facilitated by an API or a file exchange and are supported by complete documentation and a test environment.

6. Armory: Cash pick up is the responsibility of Client.

7. Pricing effective through 2/28/2026

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