Attachment A
Fire Department
Quarterly Report - Third
Quarter
Quarterly Report
VICTORVILLE FIRE DEPARTMENT
FY 26 THIRD QUARTER REPORT
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Quarterly Report
MESSAGE FROM THE FIRE CHIEF
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The Victorville Fire Department entered 2026 with a continued focus on operational excellence, personnel development, and strengthening service delivery to the community. During the months of January through March, the department made significant progress across several key areas, including fiscal planning, workforce development, training, and technological advancement. The department has finalized its budget with the executive team, ensuring alignment with the City’s strategic priorities while maintaining a strong emphasis on operational readiness, personnel investment, and long-term fiscal responsibility.
A major accomplishment during this reporting period was the completion of department-wide CARE Team training for all fire personnel. This training focused on individual and group incident debriefing, crisis management, and peer support resources, reinforcing the department’s commitment to the mental and emotional well-being of its members. By equipping personnel with these tools, the department continues to foster a resilient workforce capable of effectively managing the challenges associated with emergency response.
Quarterly Report
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2 MESSAGE FROM THE FIRE CHIEF CONTINUED
The department also conducted recruitment processes for the positions of Captain, Engineer and Firefighter, resulting in both internal promotions and the onboarding of new personnel. Mr. Carlos Torres was successfully promoted to Captain and Mr. Jim McGee was promoted to Engineer. In addition, job offers were extended to nine Firefighter EMTs (FF/EMT) and Firefighter Paramedics (FF/PM), strengthening frontline staffing and enhancing the department’s ability to meet increasing service demands.
These efforts reflect a balanced approach to developing internal talent while attracting highly qualified candidates to serve the Victorville community.
In support of modernizing operations, the department secured and implemented ImageTrend Continuum, a comprehensive data collection and management platform.
This system will significantly improve incident tracking, reporting accuracy, and data- driven decision-making, positioning the department to better analyze trends, allocate resources efficiently, and continuously improve service delivery.
The department also takes great pride in recognizing the outstanding efforts of its personnel. Engineer Shara Aivazi and Captain Carlos Torres were honored by the Rotary Club for their heroic actions during an incident that occurred in Green Tree Blvd. Their professionalism, courage, and dedication exemplifying the highest standards of the fire service and reflect positively on the entire organization.
The Victorville Fire Department continues to work diligently each day to serve the community with professionalism, integrity, and commitment. Building on the progress achieved during this reporting period, the department remains focused on advancing its mission and maintaining the trust and safety of the residents it serves.
Quarterly Report
3RD QUARTER CALL VOLUME
RESPONSE HEAT MAP
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3 Quarterly Report
4 PROMOTIONS:
Congratulations to our new recent promotions:
Carlos Torres - Captain
James McGee - Engineer
Carlos Meza - Firefighter Paramedic (FF/PM)
NEW TO THE TEAM:
We are happy to welcome, Ms. Summer Virgilio our new Fire Management Technician and Mr. Mario Lopez, our new EMS
Management Technician to the team.
OPEN RECRUITMENTS:
EMS Specialist
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PROMOTIONS/RECRUITMENT
Quarterly Report
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OPERATIONS
D u r i n g t h e t h i r d q u a r t e r , t h e V i c t o r v i l l e F i r e D e p a r t m e n t m a i n t a i n e d a h i g h o p e r a t i o n a l t e m p o , a v e r a g i n g a p p r o x i m a t e l y o n e w o r k i n g s t r u c t u r e f i r e ( F S W / F C W ) p e r w e e k . N o t a b l e i n c i d e n t s d u r i n g t h i s p e r i o d i n c l u d e d a r e s i d e n t i a l s t r u c t u r e f i r e o n H e s p e r i a R o a d o n F e b r u a r y 2 , i n w h i c h r e s u l t e d w i t h o n e o f o u r F i r e f i g h t e r / P a r a m e d i c s r e s c u i n g a k i t t e n . O n F e b r u a r y 7 , a m o t o r h o m e o n R o d e o D r i v e r e s u l t e d i n m u l t i p l e b u r n v i c t i m s a n d w e r e t r a n s p o r t e d t o l o c a l h o s p i t a l s . M e d i c a l E n g i n e ( M E ) 3 1 1 , M T ( M e d i c T r u c k ) 3 1 1 , a s s i s t i n g e n g i n e , M E 2 2 a n d B C 4 3 1 2 A - S h i f t , r e s p o n d e d t o t h e m o t o r h o m e o n f i r e . A s w e t r a n s i t i o n i n t o t h e s u m m e r m o n t h s , i t i s a n t i c i p a t e d t h a t t h i s t r e n d w i l l c o n t i n u e .
Fire Engineer Jim McGee
with rescued kitten
Mobile home fire that occured on February 7
Quarterly Report
6 ADMINISTRATIVE EVENTS
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J a n 8 : C a r d i a c a r r e s t s a v e r e c o g n i t i o n t h
J a n 2 1 : C a p t a i n ’ s W o r k s h o p
s t
J a n 2 1 : S t a t i c d i s p l a y h e l d f o r D i s c o v e r y S c h o o l o f A r t s s t
J a n 2 2 : S t a t i c d i s p l a y h e l d f o r c a r e e r d a y a t L a k e v i e w L e a d e r s h i p n d
J a n 2 3 : S t a t i o n t o u r a t F S 3 1 1 f o r e l e m e n t a r y s t u d e n t s r d
J a n 2 9 : S t a t i o n t o u r a t F S 3 1 2 f o r e l e m e n t a r y s t u d e n t s t h
J a n 3 0 : C a p t a i n ’ s W o r k s h o p
t h
F e b 4 : S t a t i o n t o u r h e l d f o r e l e m e n t a r y s c h o o l s t u d e n t s / S t a t i c d i s p l a y a t G a l i l e o A c a d e m y ’ s c a r e e r d a y t h
F e b 1 1 : C a p t a i n ’ s W o r k s h o p
t h
Cardiac Arrest save recognition - VFD personnel along with AMR staff Quarterly Report
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ADMINISTRATIVE EVENTS
Feb 17 : Static display for Child Care Resource
Center
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Feb 18 & Feb 19 : Captain’s Workshopth th
Feb 26 : Station tour for Endeavour Schoolth
Mar 18 : Station tour held for VIP Solutionsth
Mar 25 : Station tour held for elementary studentsth
8 Quarterly Report
EMERGENCY MEDICAL SERVICES
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January:
Jan. 1 : Fire Department staff ride was conducted with City Executive leaders City Manager Keith Metzler, Deputy City Manager Tony Camargo, Chief Officers and managers.
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Jan 15 : Advanced Airway Management Training, a training focused on airway management and utilization of the new Video Laryngoscope (VL) “Glidescope Go 2", which is a tool used to intubate a patient requiring advanced airway management. th
Jan 26 : Training and review was conducted by our EMS Manager on the use of ImageTrend to include Public Record Requests (PRRs) and running reports through Report Writer.
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Jan 27 : The EMS Division met with VendNovation to transition from IQ Technology software, which was previously utilized to inventory EMS supplies in the UCapIT machines we have at City Hall and each of our fire stations. This machine allows for vending and tracking of EMS Supplies.
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February:
Feb 6 : Advanced Airway Management Trainingth
Feb 27 : Firefighter/Paramedic, Carlos Meza, graduated from the Moorpark CollegeParamedic program. th
March:
Mar 5 : EMS Steering Committee - agreement was made for new Pelican drug boxesand new BLS airway bag decision was reached with majority votes. th
Mar 9 : ICEMA unit inspections were conducted resulting in passing inspections for allunits th
Mar 30 : North End QI (Quality Improvement) meeting was held with all pre-hospitaland hospital agencies who come together to discuss improvement in overall care andcommunication for the high desert. th
Mar 31 : Zoll machine annual preventative maintenance performed on all cardiacmonitors. st