ATTACHMENT C
VALID OBJECTIONS AND
DISTRICT
RESPONSES
Objection Letter 1
District Response
to Objection Letter 1
That same section of the Notice also contained a phone number property owners may call to receive additional information about the proposed water rates, and callers were advised that they could receive a copy of the Rate Study by mail at no charge. The Rat e Study (copy enclosed for your convenience) was also available for review in the District Offices at City Hall as indicated in the Notice.
In addition, the District held a public workshop on April 24, 2026 regarding the proposed water rates, and a second meeting was held regarding adoption of the proposed water rates on June 2, 2026, both of which were noticed via agenda as required by the Brown Act. Materials from these meetings are available for review o n the District’s website at the following link:
https://www.victorvilleca.gov/Government/City-Departments/Water/Studies-and-Plans/Water- Rate-Study (or by clicking on the “Water Rate Study” button on page indicated in the Notice).
Should you so desire, the District will mail you copies of these materials as well.
In other words, the Notice alone was never intended to be the sole source of information relating to the proposed water rates. The District’s detailed information regarding the cost of providing water service to its customers and how the water rates were s tructured to apportion those costs among property owners/parcels was provided by the enclosed Rate Study, as required by Government Code Section 53759.1. For example:
• Identifying the actual cost of running the water system. Section 3 (“Financial Plan,” p. 9) shows operating costs, capital needs, reserves, and inflation projections. Page 11 lists the cost inflation factors, and Appendix Table 5 shows how those factors were applied. • Showing how customer data was used to divide costs fairly. Section 4 (“Cost of Service Analysis and Rate Derivation”) explains how costs were allocated based on water use, meter size, number of customers, and system capacity needs. Appendix Tables 11 - 14 show customer counts, water use by class, meter‑equivalent factors, and consumption used to calculate volumetric rates.
• Providing the step‑by‑step calculations used to develop the rates. Section 4 includes the formulas and tables used to determine fixed meter charges and volumetric rates, including how costs were grouped (commodity, capacity, customer, recycled water, fire service) and assigned proportionally.
• Showing how the proposed rates align with the cost of serving each customer type.
The Study includes tables comparing current and proposed rates, customer bill impacts, and regional comparisons, allowing property owners to see how calculated costs match the rates they would pay.
The District appreciates that you took the time to reach out, express your concerns, and participate in the public process. Please feel free to contact us at (760) 245 -6424 if you require additional information.
Respectfully,
Doug Mathews
Director of Public Works & Water
City of Victorville/ Victorville Water District
Enclosure: 2026 Rate Study