Cities Index.
Agenda packet

Visalia City Council
September 5, 2023

Document
Agenda packet
Meeting
September 5, 2023
Body
Visalia City Council
Pages
116
Original file
156.8 MB
Text extracted from the city's file for reading and search. Open the original on visalia.legistar.com. That file is the official record.

Date Printed: 6/22/2021
Drought Response Tool
© 2015 Erler & Kalinowski, Inc. 1338
Visalia
1 - Home
Drought Response Tool
Home Input Baseline
Year Water Use
Baseline Year
Water Use
Profile
Drought
Response
Actions
Estimated
Water Savings
Drought
Response
Tracking
Enter agency information
Enter Baseline Year production and use
Review and confirm entered information
Select Drought Response Actions and input estimated water savings and implementation rates.

Review estimated water production and compare estimated savings to conservation target.

Track production and water savings against the conservation target.

Navigation
Download and read the guide before using this Tool
1 - HOME
2 - INPUT BASELINE

YEAR WATER USE
3 - BASELINE YEAR

WATER USE

PROFILE
4 - DROUGHT

RESPONSE ACTIONS
5 - ESTIMATED

WATER SAVINGS
6 - DROUGHT

RESPONSE TRACKING

USER'S GUIDE
Worksheet 1 - Home

Page 1 of 1 ends

Date Printed: 6/22/2021
Drought Response Tool
© 2015 Erler & Kalinowski, Inc. 1339
Visalia
1 - Home
Drought Response Tool
Home Input Baseline
Year Water Use
Baseline Year
Water Use
Profile
Drought
Response
Actions
Estimated
Water Savings
Drought
Response
Tracking
For questions about this tool or for additional information, contact:

Anona Dutton, P.G., C.Hg.
[email protected]
(650) 292-9100
Disclaimer: This electronic file is being provided by EKI Environment & Water Inc. (EKI; fomerly Erler & Kalinowski, Inc.) at the request of (CLIENT). The Drought Response Tool was transmitted to CLIENT in electronic format, on a CD dated [DATE] (Original Document). Only the Original Document, provided to, and for the sole benefit of, CLIENT constitutes EKI’s professional work product. An electronic copy of the Drought Response Tool is provided to CLIENT’s Customer Agencies, for use only by CLIENT-designated Customer Agencies. The Drought Response Tool is copyrighted by EKI. All rights are reserved by EKI, and content may not be reproduced, downloaded, disseminated, published, or transferred in any form or by any means, except with the prior written permission of EKI. Customer Agencies may use the Drought Response Tool for reviewing potential drought response alternatives. The delivery to, or use by, Customer Agencies of the Drought Response Tool does not provide rights of reliance by Client Agencies or other third parties without the express written consent of EKI and subject to the execution of an agreement between such Customer Agency or other third party and EKI. EKI makes no warranties, either express or implied, of the electronic media or regarding its merchantability, applicability, compatibility with the recipients’ computer equipment or software; of the fitness for any particular purpose; or that the electronic media contains no defect or is virus free. Use of EKI’s Drought Response Tool, other electronic media, or other work product by Client Agency or others shall be at the party’s sole risk. Further, by use of this electronic media, the user agrees, to the fullest extent permitted by law, to defend, indemnify and hold harmless EKI, CLIENT, and their officers, directors, employees, and subconsultants against all damages, liabilities or costs, including reasonable attorneys’ fees and defense costs, arising from any use, modification or changes made to the electronic files by anyone other than EKI or from any unauthorized distribution or reuse of the electronic files without the prior written consent of EKI. © 2015 Erler & Kalinowski, Inc.

Worksheet 1 - Home

Page 1 of 1 ends

Date Printed: 6/22/2021
Drought Response Tool
© 2015 Erler & Kalinowski, Inc. 1340
Units: (mg)
Date
Total Production
(mg)
Residential
Water Use
(mg)

COM-GOV
Water Use
(mg)
Industrial Water
Use
(mg)
Non-Revenue
Water Use
(mg) Total R-GPCD Comments
October 920 659 302 19 -60 145
November 709 544 230 11 -77 124
December 458 436 187 14 -179 96
January 442 321 134 20 -33 71
February 495 314 126 9 46 77
March 576 364 148 9 54 80
April 603 394 160 8 41 90
May 950 499 164 8 279 110
June 1,074 728 250 11 85 166
July 1,216 865 297 19 34 190
August 1,211 861 317 13 20 189
September 1,044 752 270 17 4 171
Select the units to input monthly production and use data. Enter the total monthly potable water production for the Baseline Year. Next, enter monthly water use data by sector for the Baseline Year. If you bill on a bi-monthly basis, divide your billing data between the months that the billing cycle includes. If your single-family and multi-family accounts are tracked separately, enter the combined water use for both sectors in the Residential Water Use column. If your commercial, industrial, and institutional (CII) accounts are tracked separately, enter the combined water use for each sector in the CII Water Use column. Your non-revenue water use is calculated by subtracting your monthly residential, CII, and dedicated irrigation water uses from your monthly production. Your monthly residential gallons per capita per day (R-GPCD) is calculated by dividing your monthly residential water use by your population entered in Worksheet 1 - Home. 2 - Input Baseline Year (2020) Water Use
Input Baseline Year (2020) Production and Water Use
Visalia
Drought Response Tool
Home Input Baseline Year
Water Use
Baseline Year Water
Use Profile
Drought Response
Actions
Estimated Water
Savings
Drought Response
Tracking
Worksheet 2 - Input Baseline Year Water Use

Page 1 of 1 ends

Date Printed: 6/22/2021
Drought Response Tool
© 2015 Erler & Kalinowski, Inc. 1341
Units: (mg)
Residential CII Dedicated Irrigation Non-Revenue
Total 9,696 6,738 2,744 0 215
Total Indoor 4,249 2,878 1,371 -- --
Total Outdoor 5,232 3,860 1,372 0 --
Total Non-Revenue 215 -- -- -- 215
Total Indoor % 44% 43% 50% 0% --
Total Outdoor % 54% 57% 50% 100% --
Total Non-Revenue % 2% -- -- -- 100%
3 - Baseline Year (2020) Water Use Profile
Visalia
Baseline Year (2020) Annual Water Use Summary
Water Use (mg)
Water Use Comments
A summary of your Baseline Year water use by sector and major end use category is shown below. Select the units in which your production and use data are displayed.

Total Production
(mg)
Residential
70%
CII
28%
Non-Revenue
2%
Baseline Year (2020) Percent Annual Water Use
by Sector
Residential CII Non-Revenue
43%
50%
44%
57%
50%
100%
54%
100%
2%
0 2,000
4,000
6,000
8,000
10,000
12,000
Residential CII Dedicated Irrigation Non-Revenue Total
(mg)
Baseline Year (2020) Annual Water Use by Sector and End Use Indoor Outdoor Non-Revenue
Annual Water
Drought Response Tool
Home Input Baseline Year
Water Use
Baseline Year
Water Use Profile
Drought Response
Actions
Estimated Water
Savings
Drought Response
Tracking
Worksheet 3 - Baseline Year Water Use Profile

Page 1 of 1 ends

Date Printed: 6/22/2021
Drought Response Tool
© 2015 Erler & Kalinowski, Inc. 1342
3 - Baseline Year (2020) Water Use Profile
Visalia
Drought Response Tool
Home Input Baseline Year
Water Use
Baseline Year
Water Use Profile
Drought Response
Actions
Estimated Water
Savings
Drought Response
Tracking
-400
-200
0 200
400
600
800
1,000
1,200
1,400
October November December January February March April May June July August September (mg)
Baseline Year (2020) Monthly Total Water Use by Sector
Residential CII Dedicated Irrigation Non-Revenue
Water Use -400
-200
0 200
400
600
800
1,000
1,200
1,400
October November December January February March April May June July August September (mg)
Baseline Year (2020) Monthly Indoor vs. Outdoor Water Use Indoor Outdoor Non-Revenue
Water Use
Worksheet 3 - Baseline Year Water Use Profile

Page 1 of 1 ends

Date Printed: 6/22/2021
Drought Response Tool
© 2015 Erler & Kalinowski, Inc. 1343
Units: (mg)
Month
Baseline Year
(2020) Production
(mg)
Estimated Drought
Year Production
(mg)
Estimated Potential
Monthly Savings
Potential
Cumulative
Savings Conservation Goal Comments
October 920 820 11% 11% 5%
November 709 634 11% 11% 5%
December 458 405 12% 11% 5%
January 442 412 7% 10% 5%
February 495 464 6% 10% 5%
March 576 539 6% 9% 5%
April 603 559 7% 9% 5%
May 950 892 6% 8% 5%
June 1,074 971 10% 9% 5%
July 1,216 1,088 11% 9% 5%
August 1,211 1,081 11% 9% 5%
September 1,044 934 10% 9% 5%
Visalia
Estimated Monthly Water Use and Savings Summary
5 - Estimated Water Savings - Stage 1
This provides a summary of the estimated production relative to Baseline Year production and potential water savings, assuming implementation of selected actions at the water savings and implementation rates indicated in the Drought Response Actions worksheet. Select the units that your production data are displayed in. 11% 11%
12%
7%
6% 6%
7%
6%
10%
11% 11% 10% 11% 11% 11%
10%
10%
9% 9%
8% 9% 9% 9% 9%
Conservation Goal, 5%
0%
2%
4%
6%
8%
10%
12%
14%
October
NovemberDecember
January
February
March
April
May
June
July
August
September
Estimated Potential Monthly Water Savings
Estimated Potential Monthly Savings Potential Cumulative Savings 0 200
400
600
800
1,000
1,200
1,400
October
NovemberDecember
January
February
March
April
May
June
July
August
September
(mg)
Baseline Year(s) Production vs. Estimated Production
Baseline Year (2020) Production (mg) Estimated Drought Year Production (mg) Production
Drought Response Tool
Home Input Baseline Year
Water Use
Baseline Year Water
Use Profile
Drought Response
Actions
Estimated Water
Savings
Drought Response
Tracking
Worksheet 5 - Estimated Water Savings

Page 1 of 1 ends

Date Printed: 6/22/2021
Drought Response Tool
© 2015 Erler & Kalinowski, Inc. 1344
Agency Name Visalia
Total Population Served 146,639
Conservation Goal (%) 15%
Drought Stage Stage 2
Number of Residential Accounts 41,251
Number of Commercial, Industrial, and
Institutional (CII) Accounts 4,124
Number of Dedicated Irrigation Accounts 0
Baseline Year(s) 2020
Percentage of Residential Indoor Use
During Minimum Month (%) 76%
Percentage of Comm-Gov Indoor Use
During Minimum Month (%) 77%
Comments VIS
Enter Agency Information
Visalia
1 - Home
Drought Response Tool
Home Input Baseline
Year Water Use
Baseline Year
Water Use
Profile
Drought
Response
Actions
Estimated
Water Savings
Drought
Response
Tracking
Worksheet 1 - Home

Page 1 of 1 ends

Date Printed: 6/22/2021
Drought Response Tool
© 2015 Erler & Kalinowski, Inc. 1345
Units: (mg)
Month
Baseline Year
(2020) Production
(mg)
Estimated Drought
Year Production
(mg)
Estimated Potential
Monthly Savings
Potential
Cumulative
Savings Conservation Goal Comments
October 920 748 19% 19% 15%
November 709 580 18% 18% 15%
December 458 369 20% 19% 15%
January 442 393 11% 17% 15%
February 495 444 10% 16% 15%
March 576 514 11% 15% 15%
April 603 529 12% 15% 15%
May 950 850 11% 14% 15%
June 1,074 894 17% 15% 15%
July 1,216 992 18% 15% 15%
August 1,211 984 19% 16% 15%
September 1,044 853 18% 16% 15%
Visalia
Estimated Monthly Water Use and Savings Summary
5 - Estimated Water Savings - Stage 2
This provides a summary of the estimated production relative to Baseline Year production and potential water savings, assuming implementation of selected actions at the water savings and implementation rates indicated in the Drought Response Actions worksheet. Select the units that your production data are displayed in. 19% 18%
20%
11%
10% 11%
12%
11%
17%
19% 18% 19% 18% 19% 18%
17%
16%
15% 15%
14% 15% 15% 16% 16%
Conservation Goal,
15%
0%
5%
10%
15%
20%
25%
October
NovemberDecember
January
February
March
April
May
June
July
August
September
Estimated Potential Monthly Water Savings
Estimated Potential Monthly Savings Potential Cumulative Savings 0 200
400
600
800
1,000
1,200
1,400
October
NovemberDecember
January
February
March
April
May
June
July
August
September
(mg)
Baseline Year(s) Production vs. Estimated Production
Baseline Year (2020) Production (mg) Estimated Drought Year Production (mg) Production
Drought Response Tool
Home Input Baseline Year
Water Use
Baseline Year Water
Use Profile
Drought Response
Actions
Estimated Water
Savings
Drought Response
Tracking
Worksheet 5 - Estimated Water Savings

Page 1 of 1 ends

Date Printed: 6/22/2021
Drought Response Tool
© 2015 Erler & Kalinowski, Inc. 1346
Agency Name Visalia
Total Population Served 146,639
Conservation Goal (%) 25%
Drought Stage Stage 3
Number of Residential Accounts 41,251
Number of Commercial, Industrial, and
Institutional (CII) Accounts 4,124
Number of Dedicated Irrigation Accounts 0
Baseline Year(s) 2020
Percentage of Residential Indoor Use
During Minimum Month (%) 76%
Percentage of Comm-Gov Indoor Use
During Minimum Month (%) 77%
Comments VIS
Enter Agency Information
Visalia
1 - Home
Drought Response Tool
Home Input Baseline
Year Water Use
Baseline Year
Water Use
Profile
Drought
Response
Actions
Estimated
Water Savings
Drought
Response
Tracking
Worksheet 1 - Home

Page 1 of 1 ends

Date Printed: 6/22/2021
Drought Response Tool
© 2015 Erler & Kalinowski, Inc. 1347
Units: (mg)
Month
Baseline Year
(2020) Production
(mg)
Estimated Drought
Year Production
(mg)
Estimated Potential
Monthly Savings
Potential
Cumulative
Savings Conservation Goal Comments
October 920 650 29% 29% 25%
November 709 510 28% 29% 25%
December 458 339 26% 28% 25%
January 442 350 21% 27% 25%
February 495 385 22% 26% 25%
March 576 445 23% 26% 25%
April 603 458 24% 25% 25%
May 950 717 25% 25% 25%
June 1,074 769 28% 26% 25%
July 1,216 857 29% 26% 25%
August 1,211 849 30% 27% 25%
September 1,044 739 29% 27% 25%
Visalia
Estimated Monthly Water Use and Savings Summary
5 - Estimated Water Savings - Stage 3
This provides a summary of the estimated production relative to Baseline Year production and potential water savings, assuming implementation of selected actions at the water savings and implementation rates indicated in the Drought Response Actions worksheet. Select the units that your production data are displayed in. 29%
28%
26%
21%
22% 23%
24% 25%
28%
29% 30% 29% 29% 29% 28%
27% 26% 26% 25% 25% 26% 26% 27% 27%
Conservation Goal,
25%
0%
5%
10%
15%
20%
25%
30%
35%
October
NovemberDecember
January
February
March
April
May
June
July
August
September
Estimated Potential Monthly Water Savings
Estimated Potential Monthly Savings Potential Cumulative Savings 0 200
400
600
800
1,000
1,200
1,400
October
NovemberDecember
January
February
March
April
May
June
July
August
September
(mg)
Baseline Year(s) Production vs. Estimated Production
Baseline Year (2020) Production (mg) Estimated Drought Year Production (mg) Production
Drought Response Tool
Home Input Baseline Year
Water Use
Baseline Year Water
Use Profile
Drought Response
Actions
Estimated Water
Savings
Drought Response
Tracking
Worksheet 5 - Estimated Water Savings

Page 1 of 1 ends

Date Printed: 6/22/2021
Drought Response Tool
© 2015 Erler & Kalinowski, Inc. 1348
Agency Name Visalia
Total Population Served 146,639
Conservation Goal (%) 35%
Drought Stage Stage 4
Number of Residential Accounts 41,251
Number of Commercial, Industrial, and
Institutional (CII) Accounts 4,124
Number of Dedicated Irrigation Accounts 0
Baseline Year(s) 2020
Percentage of Residential Indoor Use
During Minimum Month (%) 76%
Percentage of Comm-Gov Indoor Use
During Minimum Month (%) 77%
Comments VIS
Enter Agency Information
Visalia
1 - Home
Drought Response Tool
Home Input Baseline
Year Water Use
Baseline Year
Water Use
Profile
Drought
Response
Actions
Estimated
Water Savings
Drought
Response
Tracking
Worksheet 1 - Home

Page 1 of 1 ends

Date Printed: 6/22/2021
Drought Response Tool
© 2015 Erler & Kalinowski, Inc. 1349
Units: (mg)
Month
Baseline Year
(2020) Production
(mg)
Estimated Drought
Year Production
(mg)
Estimated Potential
Monthly Savings
Potential
Cumulative
Savings Conservation Goal Comments
October 920 568 38% 38% 35%
November 709 446 37% 38% 35%
December 458 289 37% 38% 35%
January 442 315 29% 36% 35%
February 495 352 29% 35% 35%
March 576 406 30% 34% 35%
April 603 415 31% 34% 35%
May 950 663 30% 33% 35%
June 1,074 684 36% 34% 35%
July 1,216 755 38% 34% 35%
August 1,211 747 38% 35% 35%
September 1,044 650 38% 35% 35%
Visalia
Estimated Monthly Water Use and Savings Summary
5 - Estimated Water Savings - Stage 4
This provides a summary of the estimated production relative to Baseline Year production and potential water savings, assuming implementation of selected actions at the water savings and implementation rates indicated in the Drought Response Actions worksheet. Select the units that your production data are displayed in. 38% 37% 37%
29% 29% 30%
31% 30%
36%
38% 38% 38% 38% 38% 38%
36% 35% 34% 34% 33% 34% 34% 35% 35%
Conservation Goal,
35%
0%
5%
10%
15%
20%
25%
30%
35%
40%
45%
October
NovemberDecember
January
February
March
April
May
June
July
August
September
Estimated Potential Monthly Water Savings
Estimated Potential Monthly Savings Potential Cumulative Savings 0 200
400
600
800
1,000
1,200
1,400
October
NovemberDecember
January
February
March
April
May
June
July
August
September
(mg)
Baseline Year(s) Production vs. Estimated Production
Baseline Year (2020) Production (mg) Estimated Drought Year Production (mg) Production
Drought Response Tool
Home Input Baseline Year
Water Use
Baseline Year Water
Use Profile
Drought Response
Actions
Estimated Water
Savings
Drought Response
Tracking
Worksheet 5 - Estimated Water Savings

Page 1 of 1 ends

Date Printed: 6/22/2021
Drought Response Tool
© 2015 Erler & Kalinowski, Inc. 1350
Agency Name Visalia
Total Population Served 146,639
Conservation Goal (%) 45%
Drought Stage Stage 5
Number of Residential Accounts 41,251
Number of Commercial, Industrial, and
Institutional (CII) Accounts 4,124
Number of Dedicated Irrigation Accounts 0
Baseline Year(s) 2020
Percentage of Residential Indoor Use
During Minimum Month (%) 76%
Percentage of Comm-Gov Indoor Use
During Minimum Month (%) 77%
Comments VIS
Enter Agency Information
Visalia
1 - Home
Drought Response Tool
Home Input Baseline
Year Water Use
Baseline Year
Water Use
Profile
Drought
Response
Actions
Estimated
Water Savings
Drought
Response
Tracking
Worksheet 1 - Home

Page 1 of 1 ends

Date Printed: 6/22/2021
Drought Response Tool
© 2015 Erler & Kalinowski, Inc. 1351
Units: (mg)
Month
Baseline Year
(2020) Production
(mg)
Estimated Drought
Year Production
(mg)
Estimated Potential
Monthly Savings
Potential
Cumulative
Savings Conservation Goal Comments
October 920 418 55% 55% 45%
November 709 336 53% 54% 45%
December 458 214 53% 54% 45%
January 442 278 37% 51% 45%
February 495 312 37% 48% 45%
March 576 356 38% 47% 45%
April 603 354 41% 46% 45%
May 950 582 39% 45% 45%
June 1,074 533 50% 46% 45%
July 1,216 565 54% 47% 45%
August 1,211 552 54% 48% 45%
September 1,044 488 53% 49% 45%
Visalia
Estimated Monthly Water Use and Savings Summary
5 - Estimated Water Savings - Stage 5
This provides a summary of the estimated production relative to Baseline Year production and potential water savings, assuming implementation of selected actions at the water savings and implementation rates indicated in the Drought Response Actions worksheet. Select the units that your production data are displayed in. 55%
53% 53%
37% 37% 38%
41%
39%
50%
54% 54% 53% 55% 54% 54%
51%
48% 47% 46% 45% 46% 47% 48% 49%
Conservation Goal,
45%
0%
10%
20%
30%
40%
50%
60%
October
NovemberDecember
January
February
March
April
May
June
July
August
September
Estimated Potential Monthly Water Savings
Estimated Potential Monthly Savings Potential Cumulative Savings 0 200
400
600
800
1,000
1,200
1,400
October
NovemberDecember
January
February
March
April
May
June
July
August
September
(mg)
Baseline Year(s) Production vs. Estimated Production
Baseline Year (2020) Production (mg) Estimated Drought Year Production (mg) Production
Drought Response Tool
Home Input Baseline Year
Water Use
Baseline Year Water
Use Profile
Drought Response
Actions
Estimated Water
Savings
Drought Response
Tracking
Worksheet 5 - Estimated Water Savings

Page 1 of 1 ends

Date Printed: 6/22/2021
Drought Response Tool
© 2015 Erler & Kalinowski, Inc. 1352
Agency Name Visalia
Total Population Served 146,639
Conservation Goal (%) 55%
Drought Stage Stage 6
Number of Residential Accounts 41,251
Number of Commercial, Industrial, and
Institutional (CII) Accounts 4,124
Number of Dedicated Irrigation Accounts 0
Baseline Year(s) 2020
Percentage of Residential Indoor Use
During Minimum Month (%) 76%
Percentage of Comm-Gov Indoor Use
During Minimum Month (%) 77%
Comments VIS
Enter Agency Information
Visalia
1 - Home
Drought Response Tool
Home Input Baseline
Year Water Use
Baseline Year
Water Use
Profile
Drought
Response
Actions
Estimated
Water Savings
Drought
Response
Tracking
Worksheet 1 - Home

Page 1 of 1 ends

Date Printed: 6/22/2021
Drought Response Tool
© 2015 Erler & Kalinowski, Inc. 1353
Units: (mg)
Month
Baseline Year
(2020) Production
(mg)
Estimated Drought
Year Production
(mg)
Estimated Potential
Monthly Savings
Potential
Cumulative
Savings Conservation Goal Comments
October 920 371 60% 60% 55%
November 709 297 58% 59% 55%
December 458 192 58% 59% 55%
January 442 248 44% 56% 55%
February 495 276 44% 54% 55%
March 576 315 45% 53% 55%
April 603 313 48% 52% 55%
May 950 506 47% 51% 55%
June 1,074 460 57% 52% 55%
July 1,216 486 60% 53% 55%
August 1,211 478 61% 54% 55%
September 1,044 422 60% 55% 55%
Visalia
Estimated Monthly Water Use and Savings Summary
5 - Estimated Water Savings - Stage 6
This provides a summary of the estimated production relative to Baseline Year production and potential water savings, assuming implementation of selected actions at the water savings and implementation rates indicated in the Drought Response Actions worksheet. Select the units that your production data are displayed in. 60% 58% 58%
44% 44% 45%
48% 47%
57%
60% 59% 59% 60% 61% 60%
56% 54% 53% 52% 51% 52% 53% 54% 55%
Conservation Goal,
55%
0%
10%
20%
30%
40%
50%
60%
70%
October
NovemberDecember
January
February
March
April
May
June
July
August
September
Estimated Potential Monthly Water Savings
Estimated Potential Monthly Savings Potential Cumulative Savings 0 200
400
600
800
1,000
1,200
1,400
October
NovemberDecember
January
February
March
April
May
June
July
August
September
(mg)
Baseline Year(s) Production vs. Estimated Production
Baseline Year (2020) Production (mg) Estimated Drought Year Production (mg) Production
Drought Response Tool
Home Input Baseline Year
Water Use
Baseline Year Water
Use Profile
Drought Response
Actions
Estimated Water
Savings
Drought Response
Tracking
Worksheet 5 - Estimated Water Savings

Page 1 of 1 ends

Date Printed: 6/22/2021
Drought Response Tool
© 2015 Erler & Kalinowski, Inc. 1354
Attachment B
CPUC Rule and Schedule 14.1
1355
CALIFORNIA WATER SERVICE COMPANY Revised Cal. P.U.C. Sheet No. xxxxx -W 1720 North First Street, San Jose, CA 95112
(408) 367-8200 Canceling Cal. P.U.C. Sheet No. 10202 -W Rule No. 14.1
WATER SHORTAGE CONTINGENCY PLAN (continued)
(Page 1) ( T )
A. APPLICABILITY ( N )

1. This schedule applies to all of California Water Service’s regulated ratemaking areas in California, | as well as Grand Oaks Water. |
|
B. GENERAL INFORMATION |

1. All expenses incurred by utility to implement Rule 14.1, and Schedule 14.1, and requirements | of the California State Water Resources Control Board (“Water Board”) that have not been | considered in a General Rate Case or other proceeding shall be accumulated by Cal Water in a | separate memorandum account, authorized in Resolution W-4976, for disposition as directed | or authorized from time to time by the Commission. |

2. To the extent that a Stage of Mandatory Water Use Restrictions in Schedule 14.1 has | been activated, and a provision in this Rule is inconsistent with the activated Stage in | Schedule 14.1, the provisions of Schedule 14.1 apply. | C. DEFINITIONS |
For the purposes of this Rule, the following terms have the meanings set forth in this section. |

1. “Commercial nursery” means the use of land, buildings or structures for the growing and/or storing | of flowers, fruit trees, ornamental trees, vegetable plants, shrubs, trees and similar vegetation for the | purpose of transplanting, for use as stock or grafting, and includes the retail sale or wholesale | distribution of such items directly from the premises/lot. |

2. “Drip irrigation system” means a non-spray, low-pressure, and low volume irrigation system utilizing | emission devices with a precipitation or flow rate measured in gallons per hour (GPH), designed | to slowly apply small volumes of water at or near the root zone of plants or other landscaping. |

3. “Flow rate” means the rate at which water flows through pipes, valves, and emission devices, measured in | gallons per minute (GPM), gallons per hour (GPH), inches per hour (IPH), hundred cubic feet (Ccf), | or cubic feet per second (CFS). |

4. “Flow-restricting device” means valves, orifices, or other devices that reduce the flow of potable water | through a service line, which are capable of passing a minimum of 3 Ccf per person, per month, based | upon the U.S. Census calculation of the average number of people in a household in the area. |

5. “High-efficiency sprinkler systems” means an irrigation system with emission devices, | such as sprinkler heads or nozzles, with a precipitation or flow rate no greater than one IPH. |

6. “Irrigation” means the application of potable water by artificial means to landscape. |

7. “Irrigation system” means the components of a system meant to apply water to an area for the purpose | of irrigation, including, but not limited to, piping, fittings, sprinkler heads or nozzles, drip tubing, | valves, and control wiring. |

8. “Landscape” means all of the outdoor planting areas, turf areas, and water features at a particular location. |

9. “Measureable rainfall” means any amount of precipitation of more than one-tenth of an inch (0.1”). |

10. “Micro spray irrigation system” means a low-pressure, low-volume irrigation system utilizing | emission devices that spray, mist, sprinkle, or drip with a precipitation or flow rate measured | in GPH, designed to slowly apply small volumes of water to a specific area. ( N ) (To be inserted by utility) (To be inserted by Cal. P.U.C.) Advice Letter No. Date Filed
Decision No. Effective
Resolution No.

TITLE
-
NAME
Vice President
PAUL G. TOWNSLEY
Issued by
(continued)
2167-A
This tariff has been approved by the
California Public Utilities Commission.
1356
CALIFORNIA WATER SERVICE COMPANY Revised Cal. P.U.C. Sheet No. xxxxx -W 1720 North First Street, San Jose, CA 95112
(408) 367-8200 Canceling Cal. P.U.C. Sheet No. 10203 -W Rule No. 14.1
WATER SHORTAGE CONTINGENCY PLAN (continued)
(Page 2) ( T )
C. DEFINITIONS (Continued) ( N )

11. “Ornamental landscape” means shrubs, bushes, flowers, ground cover, turf, lawns, and | grass planted for the purpose of improving the aesthetic appearance of property, but does not | include crops or other agricultural products or special landscape areas. |

12. "Ornamental turf" means a ground cover surface of grass that can be mowed and is planted for | the purpose of improving the aesthetic appearance of the property, but does not include crops | or other agricultural products or special landscape areas. |

13. “Plumbing fixture” means a receptacle or device that is connected to a water supply system, | including, but not limited to, pipes, toilets, urinals, showerheads, faucets, washing machines, | water heaters, tubs, and dishwashers. |

14. “Potable water” means water supplied by Cal Water which conforms to the federal and state | standards for human consumption. |

15. “Properly programmed” means a smart irrigation controller that has been programmed | according to the manufacturer’s instructions and site-specific conditions. |

16. “Real-time water measurement device” means a device or system that provides regularly | updated electronic information regarding the customer’s water use. |

17. “Runoff” means water which is not absorbed by the soil or landscape to which it is applied | and flows from the landscape onto other areas. |

18. “Smart irrigation controller” means an automatic device used to remotely control valves that | operate an irrigation system that has been tested by an American National Standards Institute | accredited third-party certifying body or laboratory in accordance with the Environmental | Protection Agency’s WaterSense program (or an analogous successor program), and certified by | such body or laboratory as meeting the performance and efficiency requirements of such program, | or the more stringent performance and efficiency requirements of another similar program. |

19. “Special landscape area” means an area of the landscape dedicated solely to edible plants and areas | dedicated to active play such as parks, sports fields, golf courses, and where turf provides a | playing surface. |

20. “Turf” means a ground cover surface of grass that can be mowed. |

21. “Water feature” means a design element where open, artificially supplied water performs an aesthetic | or recreation feature, including, but not limited to, ponds, lakes, waterfalls, fountains, and streams. |

22. “Water use evaluation” means an evaluation of the efficiency of indoor water-using devices, | including, but not limited to, measurement of flow rates for all existing showerheads, faucets, and | toilets, inspection for leaks, and providing written recommendations to improve the efficiency | of the indoor water-using fixtures and devices and/or an evaluation of the performance of an | irrigation system, including, but not limited to, inspection for leaks, reporting of overspray or runoff, | and providing written recommendations to improve the performance of the irrigation system. ( N ) (To be inserted by utility) (To be inserted by Cal. P.U.C.) Advice Letter No. Date Filed
Decision No. Effective
Resolution No.
- Vice President TITLE
NAME
(continued)
Issued by
2167-A PAUL G. TOWNSLEY
This tariff has been approved by the
California Public Utilities Commission.
1357
CALIFORNIA WATER SERVICE COMPANY Revised Cal. P.U.C. Sheet No. xxxxx -W 1720 North First Street, San Jose, CA 95112
(408) 367-8200 Canceling Cal. P.U.C. Sheet No. 10204 -W Rule No. 14.1
WATER SHORTAGE CONTINGENCY PLAN (continued)
(Page 3) ( T )
D. ENFORCEMENT ( N )
Each Stage of this Rule establishes certain restrictions on the use of potable water. Violating the restrictions | set forth in a particular Stage while it is in effect is declared a non-essential, wasteful use of potable water. | Subject to the schedule and conditions outlined below, Cal Water is authorized to install a flow-restricting | device on the service line of any customer when its personnel verify a customer is using potable water | for non-essential, wasteful uses. No person shall have any right or claim in law or in equity, against Cal Water | because of, or as a result of, any matter or thing done or threatened to be done pursuant to the restrictions on | using potable water for non-essential, wasteful uses. |

1. FIRST VIOLATION: Cal Water shall provide the customer with a written notice of | violation. |

2. SECOND VIOLATION: If Cal Water verifies that the customer has used potable water for | non-essential, wasteful uses after having been notified of the first violation, Cal Water | shall provide the customer with a second written notice of violation and is authorized to | install a flow-restricting device on the customer’s service line. Cal Water shall not be | held liable for any injuries, damages, and/or consequences arising from the installation | of a flow restricting device. |
|

3. NOTICES OF VIOLATION: |
|
A. Written notices of violation provided to customers pursuant to this Rule shall | document the verified violation and alert the customer to the fact that future | violations of the restricted uses of potable water may result in the installation of | a flow-restricting device on the customer’s service line or the discontinuation of | the customer’s service. |
B. If Cal Water elects to install a flow-restricting device on a customer’s service line, | the written notice of violation shall explain that a flow-restricting device has or | will be installed on the customer’s service line, document the steps the customer | must take in order for the flow-restricting device to be removed, and explain | that after the flow-restricting device is removed, it may be reinstalled, without | further notice, if the customer is again verified by Cal Water’s personnel to be | using potable water for non-essential, wasteful uses. |

4. FLOW RESTRICTING DEVICE CONDITIONS: The installation of a flow-restricting | devide on a customer’s service line is subject to the following conditions: | a. The device shall be capable of providing the premise with a minimum of 3 Ccf per person, per month, | based upon the U.S. Census calculation of the average number of people in a household in the area. | b. The device may only be removed by Cal Water, and only after a minimum three-day period has elapsed. | |
c. Any tampering with the device may result in the discontinuation of the customer’s water service and the | customer being charged for any damage to Cal Water’s equipment or facilities and any required service | visits. ( N )
(To be inserted by utility) (To be inserted by Cal. P.U.C.) Advice Letter No. Date Filed
Decision No. Effective
Resolution No.

NAME
- Vice President TITLE
(continued)
Issued by
2167-A PAUL G. TOWNSLEY
This tariff has been approved by the
California Public Utilities Commission.
1358
CALIFORNIA WATER SERVICE COMPANY New Cal. P.U.C. Sheet No. xxxxx -W 1720 North First Street, San Jose, CA 95112
(408) 367-8200 Canceling Cal. P.U.C. Sheet No. 10205 -W Rule No. 14.1
WATER SHORTAGE CONTINGENCY PLAN (continued)
(Page 4) ( T )
D. ENFORCEMENT (Continued) ( N ) |
d. After the removal of the device, if Cal Water verifies that the customer is using potable water | for non-essential, wasteful uses, Cal Water may install another flow-restricting device | without prior notice. This device may remain in place until water supply conditions | warrant its removal. If, despite the installation of the device, Cal Water verifies that the | customer is using potable water for non-essential and, unauthorized wasteful uses, then | Cal Water may discontinue the customer’s water service, as provided in its Rule No. 11. |

5. FLOW-RESTRICTING DEVICE REMOVAL CHARGES: The charge to customers for removal | of a flow-restricting device installed pursuant to this Rule is $100 during normal business | hours, and $150 for the device to be removed outside of normal business hours. | E. WASTEFUL USES OF WATER |
Except where necessary to address an immediate health or safety need or to comply with a term or | condition in a permit issued by a state or federal agency, customers are prohibited, at all times, from | using potable water for the following actions, as each is declared a non-essential, wasteful use of water: |

1. Use of potable water through a broken or defective plumbing fixture or irrigation | system when Cal Water has notified the customer in writing to repair the broken or | defective plumbing fixture or irrigation system, and the customer has failed to effect | such repairs within seven (7) business days of receipt of such notice; |

2. The application of potable water to landscapes in a manner that causes runoff such that | water flows onto adjacent property, non-irrigated areas, private and public walkways, | roadways, parking lots, or structures; |

3. The use of a hose that dispenses potable water to wash vehicles, including cars, trucks, | buses, boats, aircraft, and trailers, whether motorized or not, except where the hose is | fitted with a shut-off nozzle or device attached to it that causes it to cease dispensing | water immediately when not in use. |
|
F. MANDATORY STAGED RESTRICTIONS OF WATER USE |
|

1. ADOPTION OF STAGED MANDATORY RESTRICTIONS: Cal Water may implement the | following staged mandatory restrictions of water use, after notifying the Director of the | Commission’s Division of Water and Audits (DWA), by a Tier 1 advice letter in both | hard-copy and emailed formats, of Cal Water’s intent to implement a particular stage, if: | a. Water supplies are projected to be insufficient to meet normal customer | demand by Cal Water; or |
b. A water supply shortage or threatened shortage exists; or | c. Water supplies are curtailed by a wholesale water supplier; or | d. Directed to do so under a duly adopted emergency regulation by the | Commission or other authorized government agencies. ( N ) (To be inserted by utility) (To be inserted by Cal. P.U.C.) Advice Letter No. Date Filed
Decision No. Effective
Resolution No.

NAME
- Vice President TITLE
(continued)
Issued by
2167-A PAUL G. TOWNSLEY
This tariff has been approved by the
California Public Utilities Commission.
1359
CALIFORNIA WATER SERVICE COMPANY New Cal. P.U.C. Sheet No. 1720 North First Street, San Jose, CA 95112
(408) 367-8200 Canceling Cal. P.U.C. Sheet No.

Rule No. 14.1 ( N )
WATER SHORTAGE CONTINGENCY PLAN (continued) |
(Page 5) |
|
F. MANDATORY STAGED RESTRICTIONS OF WATER USE (Continued) | |

2. PUBLIC NOTICE: Thirty (30) days prior to implementing a mandatory staged reduction in water | use in this Rule, Cal Water shall notify its customer of the requirements of the particular stage | implemented by Cal Water by bill insert, direct mailing, email, or bill message directing | the customer to additional information on Cal Water’s website. |

3. STAGE 1 WATER SHORTAGE: A Stage 1 Water Shortage occurs when Cal Water, the | Commission, a wholesale water supplier, or other authorized government agency | determines that measures are needed to reduce water consumption by customers | served by public water suppliers. In addition to the prohibitions outlined in Section E, | the following restrictions may be imposed by Cal Water, except where necessary to | address an immediate health or safety need or to comply with a term or condition in a | permit issued by a state or federal agency: |
a. Outdoor Irrigation Restrictions (Stage 1) |
i. Irrigating ornamental landscapes with potable water is limited to no | more than three (3) days per week, on a schedule established and posted | by Cal Water on its website or otherwise provided to customers by bill | message, bill insert, direct mail, or email, or as follows: |

1. Customers with even-numbered addresses may irrigate on Saturdays, Tuesdays, and | Thursdays. |

2. Customers with odd-numbered addresses may irrigate on Sundays, Wednesdays, and Fridays. |

3. Customers without a street address may irrigate on Saturdays, Tuesdays, and Thursdays. |

4. Notwithstanding the foregoing restrictions, irrigation of special landscape areas or | commercial nurseries may occur as needed, provided that the customer who wishes | to irrigate a special landscape area or commercial nursery presents Cal Water with a | plan to achieve water use reductions commensurate with those that would be achieved by | complying with foregoing restrictions. |

5. Notwithstanding the foregoing restrictions, when a city, county, or other local public agency | in one of Cal Water’s service areas duly adopts restrictions on the number of days or hours | of the day that customers may irrigate which are different than those adopted by Cal Water, | Cal Water may enforce the city, county, or other local public agency’s restrictions. | ii. Irrigating ornamental landscape with potable water is prohibited during the hours between | 8:00 a.m. and 6:00 p.m. |
iii. The foregoing restrictions do not apply to: |

1. Landscape irrigation zones that exclusively use drip irrigation systems and/or micro spray | irrigation system; ( N )
(To be inserted by utility) (To be inserted by Cal. P.U.C.) Advice Letter No. Date Filed
Decision No. Effective
Resolution No.

NAME
- Vice President TITLE
(continued)
Issued by
2167-A PAUL G. TOWNSLEY
This tariff has been approved by the
California Public Utilities Commission.
1360
CALIFORNIA WATER SERVICE COMPANY New Cal. P.U.C. Sheet No. 1720 North First Street, San Jose, CA 95112
(408) 367-8200 Canceling Cal. P.U.C. Sheet No.

Rule No. 14.1 ( N )
WATER SHORTAGE CONTINGENCY PLAN (continued) |
(Page 6) |
|
F. MANDATORY STAGED RESTRICTIONS OF WATER USE (Continued) | [Stage 1 (cont.)] |

2. Irrigating ornamental landscapes with the use of a hand-held | bucket or similar container, with a continuously monitored hose | which is fitted with an automatic shut-off nozzle or device | attached to it that causes it to cease dispensing water | immediately when not in use or monitored, or for the express | purpose of adjusting or repairing an irrigation system. | b. Obligation to Fix Leaks, Breaks or Malfunctions: All leaks, breaks, or other | malfunctions in the customer’s plumbing fixture(s) or irrigation system(s) must | be repaired within five (5) business days of written notification by Cal Water, | unless other arrangements are made with Cal Water. |
c. Prohibited Uses of Water: Customers are prohibited from using potable water | for the following actions: |
i. The application of potable water to driveways and sidewalks; | ii. The use of potable water in a water feature, except where the water is | part of a recirculating system; |
iii. The application of potable water to outdoor landscapes during and within | forty-eight (48) hours after measurable rainfall. |
d. Other duly adopted restrictions on the use potable water as prescribed from | time to time by the Commission or other authorized government agencies are | incorporated herein by reference. |

4. STAGE 2 WATER SHORTAGE: A Stage 2 Water Shortage occurs when the Stage 1 Water | Shortage restrictions are deemed insufficient to achieve identified water use goals established by | Cal Water, the Commission, a wholesale water supplier, or other authorized government agency. | In addition to the prohibited wasteful water use practices listed in Section D, the following | restrictions may be imposed by Cal Water, except where necessary to address an immediate | health or safety need or to comply with a term or condition in a permit issued by a state or federal | agency. Differences from or additions to the previous Stage are underlined. | a. Outdoor Irrigation Restrictions (Stage 2) |
i. Irrigating ornamental landscapes with potable water is limited to no more than three (3) days | per week, on a schedule established and posted by Cal Water on its website or otherwise | provided to customers by bill message, bill insert, direct mail, or email, or as follows: |

1. Customers with even-numbered addresses may irrigate on | Saturdays, Tuesdays, and Thursdays. |

2. Customers with odd-numbered addresses may irrigate on | Sundays, Wednesdays, and Fridays. ( N )
(To be inserted by utility) (To be inserted by Cal. P.U.C.) Advice Letter No. Date Filed
Decision No. Effective
Resolution No.

NAME
- Vice President TITLE
(continued)
2167-A PAUL G. TOWNSLEY
Issued by
This tariff has been approved by the
California Public Utilities Commission.
1361
CALIFORNIA WATER SERVICE COMPANY New Cal. P.U.C. Sheet No. 1720 North First Street, San Jose, CA 95112
(408) 367-8200 Canceling Cal. P.U.C. Sheet No.

Rule No. 14.1 ( N )
WATER SHORTAGE CONTINGENCY PLAN (continued) |
(Page 7) |
|
F. MANDATORY STAGED RESTRICTIONS OF WATER USE (Continued) | [Stage 2 (cont.)] |

3. Customers without a street address may irrigate on Saturdays, Tuesdays, and Thursdays. |

4. Notwithstanding the foregoing restrictions, irrigation of special landscape areas or | commercial nurseries may occur as needed, provided that the customer who wishes | to irrigate a special landscape area or commercial nursery presents Cal Water with a | plan to achieve water use reductions commensurate with those that would be achieved | by complying with foregoing restrictions. |

5. Notwithstanding the foregoing restrictions, when a city, county, or other public agency in one | of Cal Water’s service areas duly adopts restrictions on the number of days or hours of | the day that customers may irrigate which are different than those adopted by Cal Water, | Cal Water may enforce the city, county, or other local public agency’s restrictions. | ii. Irrigating ornamental landscape with potable water is prohibited during | the hours between 8:00 a.m. and 6:00 p.m. |
iii. The foregoing restrictions do not apply to: |

1. Landscape irrigation zones that exclusively use drip irrigation | systems and/or micro spray irrigation system; |

2. Irrigating ornamental landscapes with the use of a hand-held bucket or similar | container, a continuously monitored hose which is fitted with an automatic | shut-off nozzle or device attached to it that causes it to cease dispensing water | immediately when not in use or monitored, or for the express purpose of adjusting | or repairing an irrigation system. |
b. Obligation to Fix Leaks, Breaks or Malfunctions: All leaks, breaks, or other malfunctions in the | customer’s plumbing fixture(s) or irrigation system(s) must be repaired within three (3) business | days of written notification by Cal Water, unless other arrangements are made with Cal Water. | c. Prohibited Uses of Water: Customers are prohibited from using potable water | for the following actions: |
i. The application of potable water to driveways and sidewalks; | ii. The use of potable water in a water feature, except where the water is | part of a recirculating system; |
iii. The application of potable water to outdoor landscapes during and within | forty-eight (48) hours after measurable rainfall; |
iv. The serving of drinking water other than upon request in eating or | drinking establishments, including but not limited to restaurants, hotels, | cafes, cafeterias, bars, or other public places where food or drink are | served and/or purchased; ( N )
(To be inserted by utility) (To be inserted by Cal. P.U.C.) Advice Letter No. Date Filed
Decision No. Effective
Resolution No.

NAME
- Vice President TITLE
(continued)
Issued by
2167-A PAUL G. TOWNSLEY
This tariff has been approved by the
California Public Utilities Commission.
1362
CALIFORNIA WATER SERVICE COMPANY New Cal. P.U.C. Sheet No. 1720 North First Street, San Jose, CA 95112
(408) 367-8200 Canceling Cal. P.U.C. Sheet No.

Rule No. 14.1 ( N )
WATER SHORTAGE CONTINGENCY PLAN (continued) |
(Page 8) |
|
F. MANDATORY STAGED RESTRICTIONS OF WATER USE (Continued) | [Stage 2 (cont.)] |
v. Irrigation of ornamental landscape on public street medians; | vi. Irrigation outside of newly constructed homes and buildings with potable water in a manner | inconsistent with regulations or other requirements established by the California Building | Standards Commission and the Department of Housing and Community Development. | d. Operators of hotels and motels shall provide guests with the option of choosing | not to have towels and linens laundered daily. The hotel or motel shall | prominently display notice of this option in each guest room using clear and | easily understood language. |
e. Limits on Filling Ornamental Lakes or Ponds: Filling or re-filling ornamental lakes | or ponds with potable water is prohibited, except to the extent needed to | sustain aquatic life, provided that such animals are of significant value and have | been actively managed within the water feature prior to the implementation of | any staged mandatory restrictions of water use as described in this Rule. | f. Other duly adopted restrictions on the use of potable water as prescribed from | time to time by the Commission or other authorized government agencies are | incorporated herein by reference. |

5. STAGE 3 WATER SHORTAGE: A Stage 3 Water Shortage occurs when the Stage 2 Water | Shortage restrictions are deemed insufficient to achieve identified water use goals | established by Cal Water, the Commission, a wholesale water supplier, or other | authorized government agency. In addition to the prohibited wasteful water use | practices listed in Section D, the following restrictions may be imposed by Cal Water, | except where necessary to address an immediate health or safety need or to comply | with a term or condition in a permit issued by a state or federal agency. Differences | from or additions to the previous Stages are underlined. | a. Outdoor Irrigation Restrictions |
i. Irrigating ornamental landscapes with potable water is limited to no more than two (2) days | per week, on a schedule established and posted by Cal Water on its website or otherwise | provided to customers by bill message, bill insert, direct mail, or email, or as follows: |

1. Customers with even-numbered addresses may irrigate on Saturdays and Tuesdays | (previous Stages allowed Thursdays as well). |

2. Customers with odd-numbered addresses may irrigate on Sundays and Wednesdays | (previous Stages allowed Fridays as well). |

3. Customers without a street address may irrigate on Saturdays and Tuesdays | (previous Stages allowed Thursdays as well). ( N )
(To be inserted by utility) (To be inserted by Cal. P.U.C.) Advice Letter No. Date Filed
Decision No. Effective
Resolution No.

NAME
- Vice President TITLE
(continued)
Issued by
2167-A PAUL G. TOWNSLEY
This tariff has been approved by the
California Public Utilities Commission.
1363
CALIFORNIA WATER SERVICE COMPANY New Cal. P.U.C. Sheet No. 1720 North First Street, San Jose, CA 95112
(408) 367-8200 Canceling Cal. P.U.C. Sheet No.

Rule No. 14.1 ( N )
WATER SHORTAGE CONTINGENCY PLAN (continued) |
(Page 9) |
|
F. MANDATORY STAGED RESTRICTIONS OF WATER USE (Continued) | [Stage 3 (cont.)] |

4. Notwithstanding the foregoing restrictions, irrigation of special landscape areas or | commercial nurseries may occur as needed, provided that the customer who wishes to | irrigate a special landscape area or commercial nursery presents Cal Water with a | plan to achieve water use reductions commensurate with those that would be achieved by | complying with foregoing restrictions. |

5. Notwithstanding the foregoing restrictions, when a city, county, or other local public agency | in one of Cal Water’s service areas duly adopts restrictions on the number of days or hours | of the day that customers may irrigate which are different than those adopted by Cal Water, | Cal Water may enforce the city, county, or other local public agency’s restrictions. | ii. Irrigating ornamental landscape with potable water is prohibited during the hours between | 8:00 a.m. and 6:00 p.m. |
iii. The foregoing restrictions do not apply to: |

1. Landscape irrigation zones that exclusively use drip irrigation systems and/or micro spray | irrigation system; |

2. Irrigating ornamental landscapes with the use of a hand-held bucket or similar container, | a continuously monitored hose which is fitted with an automatic shut-off nozzle or | device attached to it that causes it to cease dispensing water immediately when not in | use or monitored, or for the express purpose of adjusting or repairing an irrigation system. | b. Obligation to Fix Leaks, Breaks or Malfunctions: All leaks, breaks, or other malfunctions in the | customer’s plumbing fixtures and/or irrigation system must be repaired within two (2) business days | of written notification by Cal Water, unless other arrangements are made with Cal Water. | c. Prohibited Uses of Water: Customers are prohibited from using potable water for the following actions: | i. The application of potable water to driveways and sidewalks; | ii. The use of potable water in a water feature, except where the water is part of a recirculating system; | iii. The application of potable water to outdoor landscapes during and within | forty-eight (48) hours after measurable rainfall; |
iv. The serving of drinking water other than upon request in eating or drinking establishments, including | but not limited to restaurants, hotels, cafes, cafeterias, bars, or other public places where food or | drink are served and/or purchased; |
v. Irrigation of ornamental turf on public street medians; | vi. Irrigation outside of newly constructed homes and buildings with potable water in a manner | inconsistent with regulations or other requirements established by the California Building | Standards Commission and the Department of Housing and Community Development. | vii. Use of potable water for street cleaning with trucks, except for initial | wash-down for construction purposes (if street sweeping is not feasible); ( N ) (To be inserted by utility) (To be inserted by Cal. P.U.C.) Advice Letter No. Date Filed
Decision No. Effective
Resolution No.

NAME
- Vice President TITLE
(continued)
Issued by
2167-A PAUL G. TOWNSLEY
This tariff has been approved by the
California Public Utilities Commission.
1364
CALIFORNIA WATER SERVICE COMPANY New Cal. P.U.C. Sheet No. 1720 North First Street, San Jose, CA 95112
(408) 367-8200 Canceling Cal. P.U.C. Sheet No.

Rule No. 14.1 ( N )
WATER SHORTAGE CONTINGENCY PLAN (continued) |
(Page 10) |
|
F. MANDATORY STAGED RESTRICTIONS OF WATER USE (Continued) | [Stage 3 (cont.)] |
viii. Use of potable water for construction purposes, such as consolidation of | backfill, dust control, or other uses unless no other source of water or | other method can be used. |
d. Operators of hotels and motels shall provide guests with the option of choosing not to have towels | and linens laundered daily. The hotel or motel shall prominently display notice of this option in each | guest room using clear and easily understood language. | e. Limits on Filling Ornamental Lakes or Ponds: Filling or re-filling ornamental lakes or ponds with | potable water is prohibited, except to the extent needed to sustain aquatic life, provided that such | animals are of significant value and have been actively managed within the water feature prior to the | implementation of any staged mandatory restrictions of water use as described in this Rule. | f. Other duly adopted restrictions on the use of potable water as prescribed from time to time by the | Commission or other authorized government agencies are incorporated herein by reference. |

6. STAGE 4 WATER SHORTAGE: A Stage 4 Water Shortage occurs when the Stage 3 Water | Shortage restrictions are deemed insufficient to achieve identified water use goals established by Cal Water, the Commission, a wholesale water supplier, or other | authorized government agency. In addition to the prohibited wasteful water use practices listed in Section D, the following restrictions may be imposed by Cal Water, | except where necessary to address an immediate health or safety need or to comply | with a term or condition in a permit issued by a state or federal agency. Differences | from or additions to the previous Stage are underlined. | a. Irrigating ornamental landscape with potable water is prohibited, except when a | hand-held bucket or a similar container, or a continuously monitored hose which | is fitted with an automatic shut-off nozzle or device attached to it that causes it | to cease dispensing water immediately when not in use or monitored is used to | maintain vegetation, including trees and shrubs. |
b. Obligation to Fix Leaks, Breaks or Malfunctions: All leaks, breaks, or other | malfunctions in the customer’s plumbing fixtures or irrigation system must be | repaired within one (1) business day of written notification by Cal Water, unless | other arrangements are made with Cal Water. |
Prohibited Uses of Water: Customers are prohibited from using potable water for the following actions: | i. The application of potable water to driveways and sidewalks; | ii. The use of potable water in a water feature, except where the water is part of a recirculating system; | iii. The application of potable water to outdoor landscapes during and within forty-eight (48) hours after | measurable rainfall; (N)
(To be inserted by utility) (To be inserted by Cal. P.U.C.) Advice Letter No. Date Filed
Decision No. Effective
Resolution No.

NAME
- Vice President TITLE
(continued)
Issued by
2167-A PAUL G. TOWNSLEY
This tariff has been approved by the
California Public Utilities Commission.
1365
CALIFORNIA WATER SERVICE COMPANY New Cal. P.U.C. Sheet No. 1720 North First Street, San Jose, CA 95112
(408) 367-8200 Canceling Cal. P.U.C. Sheet No.

Rule No. 14.1 ( N )
WATER SHORTAGE CONTINGENCY PLAN (continued) |
(Page 11) |
|
F. MANDATORY STAGED RESTRICTIONS OF WATER USE (Continued) | [Stage 4 (cont.)] |
iv. The serving of drinking water other than upon request in eating or | drinking establishments, including but not limited to restaurants, hotels, | cafes, cafeterias, bars, or other public places where food or drink are | served and/or purchased; |
[Note that items previously identified as (v) and (vi) in Stage 3 have been eliminated.] | v. Use of potable water for street cleaning with trucks (the previous Stage | allowed certain exceptions); |
vi. Use of potable water for construction purposes, such as consolidation of | backfill, dust control, or other uses (the previous Stage allowed certain | exceptions). |
c. Operators of hotels and motels shall provide guests with the option of choosing | not to have towels and linens laundered daily. The hotel or motel shall | prominently display notice of this option in each guest room using clear and | easily understood language. |
d. Limits on Filling Ornamental Lakes or Ponds: Filling or re-filling ornamental lakes | or ponds with potable water is prohibited, except to the extent needed to | sustain aquatic life, provided that such animals are of significant value and have | been actively managed within the water feature prior to the implementation of | any staged mandatory restrictions of water use as described in this Rule. | f. Other duly adopted restrictions on the use of utility-supplied potable water as | prescribed from time to time by the Commission or other authorized | government agencies, commissions, or officials are incorporated herein by reference. | |
G. ADOPTION OF STAGED MANDATORY WATER USE REDUCTIONS (for Schedule 14.1) |

1. ADDITION OF SCHEDULE 14.1: If, in the opinion of Cal Water, more stringent water | conservation measures are required due to supply conditions or government directive, | Cal Water may request the addition of a Schedule No. 14.1 – Staged Mandatory Water | Use Reductions, via a Tier 2 advice letter. |
A. Cal Water may not activate Schedule No. 14.1 until it has been authorized to do | so by the California Public Utilities Commission, as delegated to its Division of | Water and Audits. |
B. A Schedule No. 14.1 that has been authorized by the California Public Utilities | Commission shall remain dormant until triggered by specific conditions detailed | in the Schedule 14.1 tariff and Cal Water has requested and received | authorization for activating a stage by the California Public Utilities Commission. ( N ) (To be inserted by utility) (To be inserted by Cal. P.U.C.) Advice Letter No. Date Filed
Decision No. Effective
Resolution No.

NAME
- Vice President TITLE
(continued)
2167-A PAUL G. TOWNSLEY
Issued by
This tariff has been approved by the
California Public Utilities Commission.
1366
CALIFORNIA WATER SERVICE COMPANY New Cal. P.U.C. Sheet No. 1720 North First Street, San Jose, CA 95112
(408) 367-8200 Canceling Cal. P.U.C. Sheet No.

Rule No. 14.1 ( N )
WATER SHORTAGE CONTINGENCY PLAN (continued) |
(Page 12) |
G. ADOPTION OF STAGED MANDATORY WATER USE REDUCTIONS (for Schedule 14.1) (continued) | c. Notice of the Tier 2 advice letter and associated public participation hearing, if | required, shall be provided to customers through a bill insert or a direct mailing, | as set forth in Subsection 5 (Public Notice) below. |
d. Cal Water shall comply with all requirements of Sections 350-358 of the | California Water Code. |
e. The Tier 2 advice letter requesting the addition of a Schedule No. 14.1 shall | include, but not be limited to: |
i. A proposed Schedule No. 14.1 tariff, which shall include but not be limited to: |

1. Applicability, |

2. Territory applicable to, |

3. A detailed description of each stage of water budgets (the | number of stages requested for a ratemaking area may vary | depending on the specifics of the water shortage event), |

4. A detailed description of the trigger(s) that activates each stage of | water budgets, |

5. A detailed description of each water use restriction for each stage | of water budgets, |

6. Water use violation levels, written warning levels, associated | fines, if applicable, and exception procedures, |

7. Conditions for installation of a flow restrictor, |

8. Charges for removal of flow restrictors, and |

9. Special conditions |
ii. Justification for, and documentation and calculations in support of the | water budgets. |

2. Conditions for Activating Schedule No. 14.1: Cal Water may file a Tier 1 advice letter to | request activation of a particular stage of its Schedule No. 14.1 tariff if: | a. Cal Water, the California Public Utilities Commission, wholesale water supplier, | or other government agency declares an emergency requiring mandatory water | budgets, mandatory water rationing, or mandatory water allocations; or | b. A government agency declares a state of emergency in response to severe | drought conditions, earthquake or other catastrophic event that severely | reduces Cal Water’s water supply; or |
c. Cal Water is unable to achieve water conservation targets set by itself; or | d. Water conservation targets set by itself or a governing agency are insufficient; or | e. Cal Water chooses to subsequently activate a different stage of its Schedule No. 14.1 tariff. | (continued)
(To be inserted by utility) (To be inserted by Cal. P.U.C.) Advice Letter No. Date Filed
Decision No. Effective
Resolution No.

Issued by
2167-A PAUL G. TOWNSLEY NAME
- Vice President TITLE
This tariff has been approved by the
California Public Utilities Commission.
1367
CALIFORNIA WATER SERVICE COMPANY New Cal. P.U.C. Sheet No. 1720 North First Street, San Jose, CA 95112
(408) 367-8200 Canceling Cal. P.U.C. Sheet No.

Rule No. 14.1 (N)
WATER SHORTAGE CONTINGENCY PLAN (continued) |
(Page 13) |
G. ADOPTION OF STAGED MANDATORY WATER USE REDUCTIONS (for Schedule 14.1) (continued) | a. Include, but not be limited to, a justification for activating the particular stage of | mandatory water use reductions, as well as the period during which the | particular stage will be in effect. |
b. Be accompanied by the customer notification measures detailed in sub-section 5 (Public Notice) below. |

4. De-Activating Schedule No. 14.1: When Schedule No. 14.1 is activated and Cal Water | determines that water supplies are again sufficient to meet normal demands, and | mandatory water use reductions are no longer necessary, Cal Water shall seek the | approval of the California Public Utilities Commission, via a Tier 1 advice letter, to de- | activate the particular stage of mandatory water use reductions that had been | authorized. |

5. Public Notice |
a. When Cal Water requests the addition of a Schedule 14.1 – Staged Mandatory | Water Use Reductions Tariff, via a Tier 2 advice letter, it shall provide notice of | the Tier 2 advice letter and associated public hearing provided to customers | through bill inserts or direct mailing, and it shall comply with all requirements of | Sections 350-358 of the California Water Code (CWC), including but not limited | to the following: |
i. In order to be in compliance with both the General Order 96-B and CWC, | notice shall be provided via both newspaper and bill insert/direct mailing. | ii. One notice shall be provided for each advice letter filed, that includes | both notice of the filing of the Tier 2 advice letter as well as the details of | the public hearing (date, time, place, etc.). |
iii. The public meeting shall be held after the Tier 2 advice letter is filed, and | before the Commission authorizes the addition of Schedule 14.1 to the | tariff except in cases of emergency water shortages approved by DWA. | iv. Cal Water shall consult with Division of Water and Audits staff prior to | filing advice letter, in order to determine details of public meeting. | b. In the event that Schedule No. 14.1- Staged Mandatory Water Use Reductions | Tariff is triggered, and Cal Water requests activation through the filing of a Tier 1 | advice letter, Cal Water shall notify its customers and provide each customer | with a summary of Schedule No. 14.1 by means of bill insert or direct mailing. | Notification shall take place prior to imposing any penalties associated with this | plan. If activation of Schedule No. 14.1 occurs one year or more since the public | hearing associated with adding Schedule 14.1 to its tariffs, then Cal Water shall | conduct a public hearing pursuant to California Water Code Section 351 prior to | activating a stage of its Mandatory Water Use Reduction Tariff. | c. During the period that a stage of Schedule No. 14.1 is activated, Cal Water shall | provide customers with updates in at least every other bill, regarding its water | supply status and the results of customers' conservation efforts. (N) (To be inserted by utility) (To be inserted by Cal. P.U.C.) Advice Letter No. Date Filed
Decision No. Effective
Resolution No.

NAME
2167-A PAUL G. TOWNSLEY
Issued by
[end]
- Vice President TITLE
This tariff has been approved by the
California Public Utilities Commission.
1368
CALIFORNIA WATER SERVICE COMPANY Revised Cal. P.U.C. Sheet No. 11049-W 1720 North First Street, San Jose, CA 95112
(408) 367-8200 Canceling Cal. P.U.C. Sheet No. 10761-W
Schedule No. 14.1

WATER SHORTAGE CONTINGENCY PLAN

WITH STAGED MANDATORY REDUCTIONS AND DROUGHT SURCHARGES

Page 1 ends

A. APPLICABILITY

1. This schedule applies to all of California Water Service’s regulated ratemaking areas in California, as well as Grand Oaks Water.

B. GENERAL INFORMATION

1. All expenses incurred by California Water Service to implement Rule 14.1, and Schedule 14.1, and requirements of the California State Water Resources Control Board (“Water Board”) that have not been considered in a General Rate Case or other proceeding shall be accumulated by Cal Water in a separate memorandum account, authorized in Resolution W-4976, for disposition as directed or authorized from time to time by the Commission.

2. All monies collected by Cal Water through waste of water penalties established in this schedule shall be recorded in the appropriate memorandum account and used to offset the expenses described in Section 1 above.

3. Except in the case of Grand Oaks, all monies collected by Cal Water through drought surcharges, as established by the Mandatory Water Budgets found in Schedule 14.1, shall be recorded in the appropriate Water Revenue Adjustment Mechanism (“WRAM”) account and used to offset under-collected revenues.

4. To the extent that any provision in this Schedule is inconsistent with Rule 14.1, the provisions of this Schedule apply. (D)

5. On April 1, 2015, the Governor of the State of California issued Executive Order B-29-15 due to severe drought (L) conditions. The Executive Order, among other requirements, directs the State Water Resources Control Board | (“Water Board”) to impose restrictions on urban water suppliers like Cal Water to achieve a statewide 25% reduction | in potable urban usage, as compared with the amount used in 2013, through February 2016. (L) (D)
Urban water suppliers must develop rate structures and other pricing mechanisms, such as surcharges and (L) penalties, to achieve 25% water conservation. |

6. On May 5, 2015, the Water Board issued an Emergency Regulation by Resolution No. 2015-0032 due to continuing | drought conditions with specific water use reductions, by service area, and prohibitions on how end-use customers | can use potable water. On May 7, 2015, the California Public Utilities Commission (“Commission”) issued Resolution | W-5041 ordering compliance with the mandates of the Governor and the Water Board. (L) W-5041 ordering compliance with the mandates of the Governor and the Water Board. 7. On November 13, 2015, the Governor of the State of California issued Executive Order B-36-15 that directed the Water (N) Board to, if drought conditions persist through January 2016, extend until October 31, 2016 restrictions to achieve a | statewide reduction in potable usage. |
W-5041 ordering compliance with the mandates of the Governor and the Water Board. 8. On February 2, 2016, the Water Board adopted an extended and revised Emergency Regulation due to continuing | drought conditions. On February 11, 2016, the Commission issued Resolution W-5082 ordering compliance with the | mandates of the Governor and the Water Board. (N)
W-5041 ordering compliance with the mandates of the Governor and the Water Board.

C. DEFINITIONS
For the purposes of this Schedule, the following terms have the meanings set forth in this section. (These are the same as in Rule 14.1, unless otherwise specified.)

1. “Commercial nursery” means the use of land, buildings or structures for the growing and/or storing of flowers, fruit trees, ornamental trees, vegetable plants, shrubs, trees and similar vegetation for the purpose of transplanting, for use as stock or grafting, and includes the retail sale or wholesale distribution of such items directly from the premises/lot.
(To be inserted by utility) (To be inserted by Cal. P.U.C.) Advice Letter No. Date Filed
Decision No. Effective
Resolution No.

TITLE
-
NAME
Vice President March 31, 2016
PAUL G. TOWNSLEY
Issued by
(continued)
2211 March 25, 2016
This tariff was approved by the CPUC.

An original stamped version is
available upon request.
1369
CALIFORNIA WATER SERVICE COMPANY New Cal. P.U.C. Sheet No. 10760 -W 1720 North First Street, San Jose, CA 95112
(408) 367-8200 Canceling Cal. P.U.C. Sheet No.

Schedule No. 14.1 ( N )
WATER SHORTAGE CONTINGENCY PLAN |
WITH STAGED MANDATORY REDUCTIONS AND DROUGHT SURCHARGES |

Page 2 ends

C. DEFINITIONS (Continued) |

2. “Drip irrigation system” means a non-spray, low-pressure, and low volume irrigation system utilizing emission devices | with a precipitation or flow rate measured in gallons per hour (GPH), designed to slowly apply small volumes of water | at or near the root zone of plants or other landscaping. |

3. “Flow rate” means the rate at which water flows through pipes, valves, and emission devices, measured in gallons per | minute (GPM), gallons per hour (GPH), inches per hour (IPH), hundred cubic feet (Ccf), or cubic feet per second | (CFS). |

4. “Flow-restricting device” means valves, orifices, or other devices that reduce the flow of potable water through a | service line, which are capable of passing a minimum of 3 Ccf per person, per month, based upon the U.S. Census | calculation of the average number of people in a household in the area. |

5. “High-efficiency sprinkler systems” means an irrigation system with emission devices, such as sprinkler heads | or nozzles, with a precipitation or flow rate no greater than one IPH. |

6. “Irrigation” means the application of potable water by artificial means to landscape. |

7. “Irrigation system” means the components of a system meant to apply water to an area for the purpose of irrigation, | including, but not limited to, piping, fittings, sprinkler heads or nozzles, drip tubing, valves, and control wiring. |

8. “Landscape” means all of the outdoor planting areas, turf areas, and water features at a particular location. |

9. “Measureable rainfall” means any amount of precipitation of more than one-tenth of an inch (0.1”). |

10. “Micro spray irrigation system” means a low-pressure, low-volume irrigation system utilizing emission devices | that spray, mist, sprinkle, or drip with a precipitation or flow rate measured in GPH, designed to slowly apply small | volumes of water to a specific area. |

11. “Ornamental landscape” means shrubs, bushes, flowers, ground cover, turf, lawns, and grass planted for the purpose | of improving the aesthetic appearance of property, but does not include crops or other agricultural products or | special landscape areas. |

12. "Ornamental turf" means a ground cover surface of grass that can be mowed and is planted for the purpose of | improving the aesthetic appearance of the property, but does not include crops or other agricultural products or | special landscape areas. |

13. “Plumbing fixture” means a receptacle or device that is connected to a water supply system, including, but not limited | to, pipes, toilets, urinals, showerheads, faucets, washing machines, water heaters, tubs, and dishwashers. |

14. “Potable water” means water supplied by Cal Water which conforms to the federal and state standards for human | consumption. |

15. “Properly programmed” means a smart irrigation controller that has been programmed according to the manufacturer’s | instructions and site-specific conditions. |

16. “Real-time water measurement device” means a device or system that provides regularly updated electronic information | regarding the customer’s water use. |

17. “Runoff” means water which is not absorbed by the soil or landscape to which it is applied and flows from the | landscape onto other areas. |

18. “Smart irrigation controller” means an automatic device used to remotely control valves that operate an irrigation | system that has been tested by an American National Standards Institute accredited third-party certifying body or (N) (To be inserted by utility) (To be inserted by Cal. P.U.C.) Advice Letter No. Date Filed
Decision No. Effective
Resolution No.

NAME
- Vice President June 1, 2015
TITLE
(continued)
Issued by
2168-A PAUL G. TOWNSLEY May 27, 2017
This tariff was approved by the CPUC.

An original stamped version is
available upon request.
1370
CALIFORNIA WATER SERVICE COMPANY Revised Cal. P.U.C. Sheet No. 11048-W 1720 North First Street, San Jose, CA 95112
(408) 367-8200 Canceling Cal. P.U.C. Sheet No. 10758-W -W Schedule No. 14.1

WATER SHORTAGE CONTINGENCY PLAN
WITH STAGED MANDATORY REDUCTIONS AND DROUGHT SURCHARGES (continued)

Page 3 ends

C. DEFINITIONS (Continued)
laboratory in accordance with the Environmental Protection Agency’s WaterSense program (or an analogous successor program), and certified by such body or laboratory as meeting the performance and efficiency requirements of such program, or the more stringent performance and efficiency requirements of another similar program.

19. “Special landscape area” means an area of the landscape dedicated solely to edible plants and areas dedicated to active play such as parks, sports fields, golf courses, and where turf provides a playing surface.

20. “Turf” means a ground cover surface of grass that can be mowed.

21. “Water feature” means a design element where open, artificially supplied water performs an aesthetic or recreation feature, including, but not limited to, ponds, lakes, waterfalls, fountains, and streams.

22. “Water use evaluation” means an evaluation of the efficiency of indoor water-using devices, including, but not limited to, measurement of flow rates for all existing showerheads, faucets, and toilets, inspection for leaks, and providing written recommendations to improve the efficiency of the indoor water-using fixtures and devices and/or an evaluation of the performance of an irrigation system, including, but not limited to, inspection for leaks, reporting of overspray or runoff, and providing written recommendations to improve the performance of the irrigation system.

D. WASTE OF WATER PENALTIES
Each Stage of this Schedule establishes certain restrictions on the use of potable water. Violating the restrictions set forth in a particular Stage while it is in effect is declared a non-essential, wasteful use of potable water. Cal Water is authorized to take the following actions when its personnel verify a customer is using potable water for non-essential, wasteful uses. No person shall have any right or claim in law or in equity, against Cal Water because of, or as a result of, any matter or thing done or threatened to be done pursuant to the restrictions on using potable water for non-essential, wasteful uses.

Note: When a Stage in this Schedule has been activated, Section D in this Schedule supersedes Section D (Enforcement) in Rule 14.1.

1. FIRST VIOLATION: Cal Water shall provide the customer with a written notice of violation. In addition, Cal Water is authorized to take the following actions:
a. If the customer currently receives service through a metered connection, install a real-time water measurement device on the customer’s service line and provide the customer with access to information from the device.

The cost of the device, including installation and ongoing operating costs, may be billed to the customer, and (C) nonpayment may result in discontinuance of service.
b. If the customer does not currently receive service through a metered connection, install a water meter on the customer’s service line, charge the customer for water use pursuant to Cal Water’s metered service tariffs and rules, and install a real-time water measurement device on the customer’s service line and provide the customer with access to information from the device. The cost of the device, including installation and ongoing operating costs, may be billed to the customer, and nonpayment may result in discontinuance of service. (C)

2. SECOND VIOLATION: If Cal Water verifies that the customer has used potable water for non-essential, wasteful uses after having been notified of the first violation, Cal Water shall provide the customer with a second written notice of violation. In addition to the actions prescribed under the first violation above, Cal Water is authorized to take the following actions:
a. Apply the following waste of water penalties, which are in addition to any other charges authorized by this Schedule or other Cal Water tariffs.
i. If Stage 1 is in effect, $25 (Stage 1 is detailed below in Section E). ii. If Stage 2 is in effect, $50 (Stage 2 is detailed below in Section F). (continued)
(To be inserted by utility) (To be inserted by Cal. P.U.C.) Advice Letter No. Date Filed
Decision No. Effective
Resolution No.
2211 March 25, 2016
- Vice President March 31, 2016
Issued by
NAME
PAUL G. TOWNSLEY
TITLE
This tariff was approved by the CPUC.

An original stamped version is
available upon request.
1371
CALIFORNIA WATER SERVICE COMPANY New Cal. P.U.C. Sheet No. 10758 -W 1720 North First Street, San Jose, CA 95112
(408) 367-8200 Canceling Cal. P.U.C. Sheet No.

Schedule No. 14.1 ( N )
WATER SHORTAGE CONTINGENCY PLAN |
WITH STAGED MANDATORY REDUCTIONS AND DROUGHT SURCHARGES (continued) |

Page 4 ends

D. WASTE OF WATER PENALTIES (Continued) |
iii. If Stage 3 is in effect, $100 (Stage 3 is detailed below in Section G). | iv. If Stage 4 is in effect, $200 (Stage 4 is detailed below in Section H). | b. At its sole discretion, waive the waste of water penalty if the customer participates in a water use evaluation | provided by Cal Water and/or provides documentation to Cal Water proving that a drip irrigation system, | micro spray irrigation system, high-efficiency sprinkler system, or properly programmed smart irrigation | controller has been installed, after a notice of violation was delivered, and is in use at the customer’s service | address. |

3. THIRD VIOLATION: If Cal Water verifies that the customer has used potable water for non-essential, wasteful | uses after having been notified of the second violation, Cal Water shall provide the customer with a third written | notice of violation. In addition to the actions prescribed under the first and second violation above, Cal Water | is authorized to take the following actions: |
a. Apply the following waste of water penalties, which are in addition to any other charges authorized by this | Schedule or other Cal Water tariffs. |
i. If Stage 1 is in effect, $50 (Stage 1 is detailed below in Section E). | ii. If Stage 2 is in effect, $100 (Stage 2 is detailed below in Section F). | iii. If Stage 3 is in effect, $200 (Stage 3 is detailed below in Section G). | iv. If Stage 4 is in effect, $400 (Stage 4 is detailed below in Section H). | b. At its sole discretion, waive the waste of water surcharge if the customer participates in a water use | evaluation provided by Cal Water and/or provides documentation to Cal Water proving that a drip irrigation | system, micro spray irrigation system, high-efficiency sprinkler system, or properly programmed smart | irrigation controller has been installed, after notice of violations have been delivered, and is in use at the | customer’s service address. |

4. FOURTH VIOLATION: If Cal Water verifies that the customer has used potable water for non-essential, | wasteful uses after having been notified of the third violation, Cal Water shall provide the customer with a | fourth written notice of violation. In addition to actions set forth in previous violations prescribed above, Cal Water | is authorized to install a flow-restricting device on the customer’s service line. Cal Water shall not be held liable | for any injuries, damages, and/or consequences arising from the installation of a flow restricting device. |

5. EGREGIOUS VIOLATIONS: Notwithstanding the foregoing framework for penalties, customers who Cal Water | has verified are egregiously using potable water for non-essential, wasteful uses are subject to having a flow- | restricting device installed on their service line. After providing the customer with one notice of egregious violation, | either by direct mail or door hanger, which documents the egregious use of potable water for non-essential, | wasteful uses and explains that failure to correct the violation may result in the installation of a flow-restricting | device on the customer’s service line, Cal Water is authorized to install a flow-restricting device on the customer’s | service line. Cal Water shall not be held liable for any injuries, damages, and/or consequences arising from the | installation of a flow restricting device. |
|

6. NOTICES OF VIOLATION: |
a. Unless otherwise specified, written notices of violation provided to customers pursuant to this Schedule | shall document the verified violation and alert the customer to the fact that future violations of the restricted | uses of potable water may result in a real-time water measurement device being installed on the customer’s | service line at the customers expense, waste of water surcharges being applied to the customer’s bill, the | installation of a flow-restricting device on the customer’s service line, or the discontinuation of the | customer’s service. ( N )
(To be inserted by utility) (To be inserted by Cal. P.U.C.) Advice Letter No. Date Filed
Decision No. Effective
Resolution No.

NAME
- Vice President June 1, 2015
TITLE
(continued)
Issued by
2168-A PAUL G. TOWNSLEY May 27, 2017
This tariff was approved by the CPUC.

An original stamped version is
available upon request.
1372
CALIFORNIA WATER SERVICE COMPANY New Cal. P.U.C. Sheet No. 10757 -W 1720 North First Street, San Jose, CA 95112
(408) 367-8200 Canceling Cal. P.U.C. Sheet No.

Schedule No. 14.1 ( N )
WATER SHORTAGE CONTINGENCY PLAN |
WITH STAGED MANDATORY REDUCTIONS AND DROUGHT SURCHARGES (continued) |

Page 5 ends

D. WASTE OF WATER PENALTIES (Continued) |
b. If Cal Water elects to install a flow-restricting device on a customer’s service line, the written notice shall | document the steps the customer must take in order for the flow-restricting device to be removed, and shall | explain that after the flow-restricting device is removed, it may be reinstalled, without further notice, | if the customer is again verified by Cal Water to be using potable water for non-essential, wasteful | uses. |
|

7. FLOW RESTRICTING DEVICE CONDITIONS: The installation of a flow-restricting device on a customer’s | service line is subject to the following conditions: |
a. The device shall be capable of providing the premise with a minimum of 3 Ccf per person, per month, based | upon the U.S. Census calculation of the average number of people in a household in the area. | b. The device may only be removed by Cal Water, and only after a minimum three-day period has elapsed. | c. Any tampering with the device may result in the discontinuation of the customer’s water service and the | customer being charged for any damage to Cal Water’s equipment or facilities and any required service visits. | d. After the removal of the device, if Cal Water’s personnel verify that the customer is using potable water for non- | essential, wasteful uses, Cal Water may install another flow-restricting device without prior notice. This device | shall remain in place until water supply conditions warrant its removal. If, despite the installation of the device, | Cal Water’s personnel verifies that the customer is using potable water for non-essential, wasteful uses, | then Cal Water may discontinue the customer’s water service, as provided in its Rule No. 11. |

8. FLOW-RESTRICTING DEVICE REMOVAL CHARGES: The charge to customers for removal of a flow- | restricting device installed pursuant to this Schedule is $100 during normal business hours, and $150 for the | device to be removed outside of normal business hours. | E. STAGE ONE WATER USE RESTRICTIONS |

1. WASTEFUL USES OF WATER (STAGE 1) |
The following restrictions may be imposed by Cal Water, except where necessary to address an immediate health | or safety need, or to comply with a term or condition in a permit issued by a state or federal agency: | a. Outdoor Irrigation Restrictions (Stage 1) |
i. Irrigating ornamental landscapes with potable water is limited to no more than three (3) days per week, | on a schedule established and posted by Cal Water on its website or otherwise provided to customers by | bill message, bill insert, direct mail, or email, or as follows: |

1. Customers with even-numbered addresses may irrigate on Saturdays, Tuesdays, and | Thursdays. |

2. Customers with odd-numbered addresses may irrigate on Sundays, Wednesdays, and | Fridays. |

3. Customers without a street address may irrigate on Saturdays, Tuesdays, and Thursdays. (N) (To be inserted by utility) (To be inserted by Cal. P.U.C.) Advice Letter No. Date Filed
Decision No. Effective
Resolution No.
- Vice President June 1, 2015
TITLE
(continued)
Issued by
2168-A PAUL G. TOWNSLEY May 27, 2017
NAME
This tariff was approved by the CPUC.

An original stamped version is
available upon request.
1373
CALIFORNIA WATER SERVICE COMPANY New Cal. P.U.C. Sheet No. 10756 -W 1720 North First Street, San Jose, CA 95112
(408) 367-8200 Canceling Cal. P.U.C. Sheet No.

Schedule No. 14.1 ( N )
WATER SHORTAGE CONTINGENCY PLAN |
WITH STAGED MANDATORY REDUCTIONS AND DROUGHT SURCHARGES (continued) |

Page 6 ends

E. STAGE ONE WATER USE RESTRICTIONS (Continued) |

4. Notwithstanding the foregoing restrictions, irrigation of special landscape areas or commercial nurseries | may occur as needed, provided that the customer who wishes to irrigate a special landscape area or | commercial nursery presents Cal Water with a plan to achieve water use reductions commensurate with | those that would be achieved by complying with foregoing restrictions. |

5. Notwithstanding the foregoing restrictions, when a city, county, or other local public agency in one of | Cal Water’s service areas duly adopts restrictions on the number of days or hours of the day that | customers may irrigate that are different than those adopted by Cal Water, Cal Water may enforce the | city, county, or other local public agency’s restrictions. | ii. Irrigating ornamental landscape with potable water is prohibited during the hours between 8:00 a.m. and | 6:00 p.m. |
iii. The foregoing restrictions do not apply to: |

1. Landscape irrigation zones that exclusively use drip irrigation systems and/or micro spray irrigation | system; |

2. Irrigating ornamental landscapes with the use of a hand-held bucket or similar container, with a | continuously monitored hose which is fitted with an automatic shut-off nozzle or device attached to it | that causes it to cease dispensing water immediately when not in use or monitored, or for the express | purpose of adjusting or repairing an irrigation system. | b. Obligation to Fix Leaks, Breaks or Malfunctions: All leaks, breaks, or other malfunctions in the customer’s | plumbing fixtures and/or irrigation system must be repaired within five (5) business days of written | notification by Cal Water, unless other arrangements are made with Cal Water. | c. Prohibited Uses of Water: Customers are prohibited from using potable water for the following actions: | i. The application of potable water to landscapes in a manner that causes runoff such that water flows onto | adjacent property, non-irrigated areas, private and public walkways, roadways, parking lots, or structures; | ii. The use of a hose that dispenses potable water to wash vehicles, including cars, trucks, buses, boats, aircraft, | and trailers, whether motorized or not, except where the hose is fitted with a shut-off nozzle or device | attached to it that causes it to cease dispensing water immediately when not in use. | iii. The application of potable water to driveways and sidewalks; | iv. The use of potable water in a water feature, except where the water is part of a recirculating system; | v. The application of potable water to outdoor landscapes during and within forty-eight (48) hours after | measurable rainfall (see Definitions); |
vi. The serving of drinking water other than upon request in eating or drinking establishments, including but | not limited to restaurants, hotels, cafes, cafeterias, bars, or other public places where food or drink are served | and/or purchased; |
vii. Irrigation of ornamental turf on public street medians with potable water; | viii. Irrigation outside of newly constructed homes and buildings with potable water in a manner inconsistent with | regulations or other requirements established by the California Building Standards Commission and the | Department of Housing and Community Development. |
d. Operators of hotels and motels shall provide guests with the option of choosing not to have towels and linens | laundered daily. The hotel or motel shall prominently display notice of this option in each guest room using clear | and easily understood language. ( N )
(To be inserted by utility) (To be inserted by Cal. P.U.C.) Advice Letter No. Date Filed
Decision No. Effective
Resolution No.

NAME
- Vice President June 1, 2015
TITLE
(continued)
Issued by
2168-A PAUL G. TOWNSLEY May 27, 2017
This tariff was approved by the CPUC.

An original stamped version is
available upon request.
1374
CALIFORNIA WATER SERVICE COMPANY Revised Cal. P.U.C. Sheet No. 11047-W 1720 North First Street, San Jose, CA 95112
(408) 367-8200 Canceling Cal. P.U.C. Sheet No. 10754-W
Schedule No. 14.1

WATER SHORTAGE CONTINGENCY PLAN
WITH STAGED MANDATORY REDUCTIONS AND DROUGHT SURCHARGES (continued)

Page 7 ends

E. STAGE ONE WATER USE RESTRICTIONS (Continued)
[Stage 1 (cont.)]
e. Limits on Filling Ornamental Lakes or Ponds: Filling or re-filling ornamental lakes or ponds with potable water is prohibited, except to the extent needed to sustain aquatic life, provided that such animals are of significant value and have been actively managed within the water feature prior to the implementation of any staged mandatory restrictions of water use as described in this Schedule. f. Other duly adopted restrictions on the use of potable water as prescribed from time to time by the Commission or other authorized government agencies are incorporated herein by reference.

F. STAGE TWO WATER USE RESTRICTIONS

1. MANDATORY WATER BUDGETS AND BANKING (STAGE 2)
As described in greater detail below, the Water Board has mandated reductions in potable urban usage, as compared (T) with the amount used in 2013, in each of Cal Water’s service areas. Water suppliers must develop rate structures and | other pricing mechanisms, such as surcharges and penalties, to achieve these mandated reductions | a. Mandatory Reduction Percentages: The Water Board has established increasing levels of required water | reduction for each service areas based upon the residential per capita per day use (R-GPCD) in that service | area for the three summer months of July through September 2014. The Water Board’s approach considers the | relative per capita water usage in each service area and requires that those areas with high per-capita use achieve | proportionally greater reductions than those with low use. The Water Board has also allowed for adjustments to | these required water reductions based on specific criteria. | Each month, the Water Board determines whether a service area has met its mandatory reduction percentage by | calculating cumulative savings in the service area since June 2015, and comparing those with the amount of water | used during the same months in 2013. (T)
b. Customer Water Budgets: Each customer with metered potable water service (residential and nonresidential customers) will receive an individualized “Water Budget” for each billing period. (T) i. The Water Budget will be based on the units of water (CCF) that customer used in the same billing period in | 2013, minus the Mandatory Reduction Percentage established by the Water Board for that customer’s service (T) area. A customer’s Water Budget will vary according to their monthly water usage in 2013. Cal Water shall (C) notify its customers of any changes to the Mandatory Reduction Percentage by the Water Board through bill | inserts or direct mailings prior to applying the changed percentage in the requirements in this Schedule, | consistent with the "Update" process described in Section F.1.d.(iv) of this Schedule. Cal Water shall also | include the current Mandatory Reduction Percentage in effect for each service area on its website. (C) ii. If a customer was not in his or her current location in 2013, the average monthly consumption will be used as a starting budget. If customers have a unique situation and the average budget is not appropriate, they can file an appeal to have their Water Budget increased. Cal Water may also modify the starting budget to reflect (T) suitable use.
iii. The Water Budget for the following billing period will appear on each customer’s water bill. Customers will (T) also be able to find their Water Budgets, and their individual water use history dating back to 2013, by going (T) to usage.calwater.com (do not include “www”), and entering their account number, street (or house) number, and ZIP code.
(D)
(To be inserted by utility) (To be inserted by Cal. P.U.C.) Advice Letter No. Date Filed
Decision No. Effective
Resolution No.

Issued by
2211 PAUL G. TOWNSLEY
(continued)
March 25, 2016
NAME
- Vice President March 31, 2016
TITLE
This tariff was approved by the CPUC.

An original stamped version is
available upon request.
1375
CALIFORNIA WATER SERVICE COMPANY Revised Cal. P.U.C. Sheet No. 11046-W 1720 North First Street, San Jose, CA 95112
(408) 367-8200 Canceling Cal. P.U.C. Sheet No. 10753-W
Schedule No. 14.1

WATER SHORTAGE CONTINGENCY PLAN
WITH STAGED MANDATORY REDUCTIONS AND DROUGHT SURCHARGES (continued)

Page 8 ends

F. STAGE TWO WATER USE RESTRICTIONS (continued) (T)

1. MANDATORY WATER BUDGETS AND BANKING (STAGE 2) (continued) (T) c. Minimum Water Budgets: A minimum monthly amount of water that protects the health and safety of customers will be established for each service area as a Minimum Water Budget for single-family residential customers.
i. No single-family residential customer will have a water budget that is below the threshold of the monthly Minimum Water Budget, even if applying the Mandatory Reduction Percentage to that customer’s 2013 usage would result in a lower amount.
ii. The Minimum Water Budget for each service area is identified in Appendix A. (For areas with bi-monthly billing and bi-monthly water budgets, the Minimum Water Budget in Appendix A should be doubled for the billing period.)
d. Drought Surcharges: If a customer uses more units of potable water (CCF) than their Water Budget in a (T) billing period, that customer’s water bill may reflect an additional “Drought Surcharge” for each unit of (C) water over the Water Budget, depending on the amount of excess usage (according to usage tiers described below). | i. Tier A and Tier B Excess Water Usage: Excess water usage above a customer’s Water Budget may fall into | one or both of two tiers – Tier A and Tier B. The amount of usage in Tiers A and B varies by service area, and | depends upon whether an area has met its Mandatory Reduction Percentage on a cumulative basis. | For the purposes of Drought Surcharges, each service area will fall into one of two categories – those in | compliance with the Mandatory Reduction Percentage, and those not in compliance. There are two sample tables | in the last section of this Schedule (Section I). The first sample table identifies the Tier A and B usage amounts for | those service areas that are in compliance with their Mandatory Reduction Percentage, as of the date specified in | Appendix A. The second sample table identifies the Tier A and B usage amounts for those service areas that | are not in compliance with their Mandatory Reduction Percentage, as of the date specified in Appendix A. (C) ii. Current Surcharges and Tiers: Appendix A to this schedule provides the Drought Surcharge rate per unit of (T) water and the excess water usage in Tiers A and B that are currently in effect for each service area. (C) At this time, Drought Surcharges only apply to excess water usage that falls within “Tier B.” Excess | water usage in Tier A constitutes a “courtesy” tier to which Drought Surcharges are not applied. As stated | below under Water Banking, however, all excess water usage will be applied against a customer’s “banked” water | amounts, regardless of whether the usage falls within Tier A or Tier B. (C) Customers will continue to pay the normal tariffed rates for potable water, in addition to any applicable Drought (T) Surcharges. Cal Water retains the right to increase the surcharges if there are changes to the rates in the future. (T) iii. Current Compliance Status of Service Area: Appendix B to this schedule provides the Mandatory Reduction (C) Percentage adopted by the Water Board for each area, and the actual cumulative savings for each area, as of the | date specified in Appendix A. Drought Surcharges will be applied based on Tier A and B excess water usage | beginning with the first day of each billing period that starts on or after March 31, 2016. | iv. Updates: An increase in the excess usage designated in Tier A, an increase in Customer Water Budgets, or a decrease | in Drought Surcharge rates, are “less restrictive” tariff changes that may be implemented via a Tier 1 advice letter. | A decrease in the excess usage designated in Tier A, a decrease in Customer Water Budgets, or an increase in Drought | Surcharge rates are “more restrictive” tariff changes that shall be implemented by filing a Tier 2 advice letter. Cal | Water shall notify its customers, and provide each customer with a summary of the changes by means of a bill insert | or direct mailing, prior to the effective date of a more restrictive tariff change. | A service area's compliance status, which determines the amount of excess usage designated for Tiers A and B, shall | be updated no more than once every 90 days, or to implement different requirements of the Water Board as needed. (C) (continued)
(To be inserted by utility) (To be inserted by Cal. P.U.C.) Advice Letter No. Date Filed
Decision No. Effective
Resolution No.
2211 March 25, 2016
Issued by
PAUL G. TOWNSLEY
NAME
Vice President
TITLE
- March 31, 2016
This tariff was approved by the CPUC.

An original stamped version is
available upon request.
1376
CALIFORNIA WATER SERVICE COMPANY Revised Cal. P.U.C. Sheet No. 11045-W 1720 North First Street, San Jose, CA 95112
(408) 367-8200 Canceling Cal. P.U.C. Sheet No. 10752-W
Schedule No. 14.1

WATER SHORTAGE CONTINGENCY PLAN
WITH STAGED MANDATORY REDUCTIONS AND DROUGHT SURCHARGES (continued)

Page 9 ends

F. STAGE TWO WATER USE RESTRICTIONS (continued) |

1. MANDATORY WATER BUDGETS AND BANKING (STAGE 2) (continued) (T) e. Water Banking: Customers will be able to “bank” unused units of water from their water budget for use in (L) future billing periods. |
|
i. Should a customer exceed his or her monthly budget, any banked units of water will be applied to the | overage before drought surcharges are imposed. |
ii. Banked water units can only offset future usage that exceeds a water budget. | |
f. Water Budget Appeals: If specified criteria are met, a customer can file an appeal to have his or her water | budget increased. |
i. The reasons appeals may be considered include: water use necessary for health and safety; business or | economic needs, including process-water requirements; significant long-term savings achieved since 2011; | average monthly water use in 2014 that is at least 50% lower than district average; and large animal care | (e.g. horse). |
ii. All appeals must be submitted online at www.calwater.com/appeal or via a written application form | (available at www.calwater.com/appeal or from our local Customer Center). | iii. Surcharges incurred during the appeal review period may be waived if the review takes an extended | period of time. |
|
|

2. WASTEFUL USES OF WATER (STAGE 2) |
Cal Water may continue to impose the restrictions on the wasteful use of water as outlined in Stage One, | except where necessary to address an immediate health or safety need or to comply with a term or | condition in a permit issued by a state or federal agency. | |
|
|
G. STAGE THREE WATER USE RESTRICTIONS |
|

1. MANDATORY WATER BUDGETS AND BANKING (STAGE 3) |
|
Water budgets will be based on a customer’s consumption during a historical base period and will include a percentage | reduction designed to meet necessary water-use reductions. Cal Water may include provisions such as minimum | water budgets to protect the health and safety of customers, and water banking allowing customers additional | flexibility with regard to their required reductions. | |
In addition to the normal rate paid for the unit of water, a drought surcharge will be charged to a customer for each | unit of water used over the established water budget for the billing period. Cal Water may implement surcharges up to | three (3) times those charged in Stage 2. Cal Water will establish an appeals process for customers that will allow for | requests for increased water budgets. (L)
(continued)
(To be inserted by utility) (To be inserted by Cal. P.U.C.) Advice Letter No. Date Filed
Decision No. Effective
Resolution No.

Issued by
2211 PAUL G. TOWNSLEY March 25, 2016
NAME
- Vice President March 31, 2016
TITLE
This tariff was approved by the CPUC.

An original stamped version is
available upon request.
1377
CALIFORNIA WATER SERVICE COMPANY Revised Cal. P.U.C. Sheet No. 11044-W 1720 North First Street, San Jose, CA 95112
(408) 367-8200 Canceling Cal. P.U.C. Sheet No. 10751-W
Schedule No. 14.1

WATER SHORTAGE CONTINGENCY PLAN
WITH STAGED MANDATORY REDUCTIONS AND DROUGHT SURCHARGES (continued)

Page 10 ends

G. STAGE THREE WATER USE RESTRICTIONS (Continued)
[Stage 3 (cont.)]

2. WASTEFUL USES OF WATER (STAGE 3)
The following restrictions may be imposed by Cal Water, except where necessary to address an immediate health or safety need or to comply with a term or condition in a permit issued by a state or federal agency.

Differences from or additions to previous Stages are underlined. (The following restrictions are the same as those provided in Stage 3 of Rule 14.1.)
a. Outdoor Irrigation Restrictions (Stage 3)
i. Irrigating ornamental landscapes with potable water is limited to no more than two (2) days per week, on a schedule established and posted by Cal Water on its website or otherwise provided to customers by bill message, bill insert, direct mail, or email, or as follows:

1. Customers with even-numbered addresses may irrigate on Saturdays and Tuesdays (previous Stages allowed Thursdays as well).

2. Customers with odd-numbered addresses may irrigate on Sundays and Wednesdays (previous Stages allowed Fridays as well).

3. Customers without a street address may irrigate on Saturdays and Tuesdays (previous Stages allowed Thursdays as well).

4. Notwithstanding the foregoing restrictions, irrigation of special landscape areas or commercial nurseries may occur as needed, provided that the customer who wishes to irrigate a special landscape area or commercial nursery presents Cal Water with a plan to achieve water use reductions commensurate with those that would be achieved by complying with foregoing restrictions.

5. Notwithstanding the foregoing restrictions, when a city, county, or other local public agency in one of Cal Water’s service areas duly adopts restrictions on the number of days or hours of the day that customers may irrigate which are different than those adopted by Cal Water, Cal Water may enforce the city, county, or other local public agency’s restrictions. ii. Irrigating ornamental landscape with potable water is prohibited during the hours between 8:00 a.m. and 6:00 p.m.
iii. The foregoing restrictions do not apply to:

1. Landscape irrigation zones that exclusively use drip irrigation systems and/or micro spray irrigation system;

2. Irrigating ornamental landscapes with the use of a hand-held bucket or similar container, a continuously monitored hose which is fitted with an automatic shut-off nozzle or device attached to it that causes it to cease dispensing water immediately when not in use or monitored, or for the express purpose of adjusting or repairing an irrigation system.
b. Obligation to Fix Leaks, Breaks or Malfunctions: All leaks, breaks, or other malfunctions in the customer’s plumbing fixtures and/or irrigation system must be repaired within two (2) business days of written notification by Cal Water, unless other arrangements are made with Cal Water. c. Prohibited Uses of Water: Customers are prohibited from using potable water for the following actions:
i. The application of potable water to landscapes in a manner that causes runoff such that water flows onto adjacent property, non-irrigated areas, private and public walkways, roadways, parking lots, or structures (note: this provision appears under Section E in Rule 14.1); (continued)
(To be inserted by utility) (To be inserted by Cal. P.U.C.) Advice Letter No. Date Filed
Decision No. Effective
Resolution No.

NAME
- Vice President March 31, 2016
TITLE
Issued by
2211 PAUL G. TOWNSLEY March 25, 2016
This tariff was approved by the CPUC.

An original stamped version is
available upon request.
1378
CALIFORNIA WATER SERVICE COMPANY Revised Cal. P.U.C. Sheet No. 11043-W 1720 North First Street, San Jose, CA 95112
(408) 367-8200 Canceling Cal. P.U.C. Sheet No. 10750-W
Schedule No. 14.1

WATER SHORTAGE CONTINGENCY PLAN
WITH STAGED MANDATORY REDUCTIONS AND DROUGHT SURCHARGES (continued)

Page 11 ends

G. STAGE THREE WATER USE RESTRICTIONS (Continued)
[Stage 3 (cont.)]
ii. The use of a hose that dispenses potable water to wash vehicles, including cars, trucks, buses, boats, aircraft, and trailers, whether motorized or not, except where the hose is fitted with a shut-off nozzle or device attached to it that causes it to cease dispensing water immediately when not in use (note: this provision appears under Section E in Rule 14.1).
iii. The application of potable water to driveways and sidewalks; iv. The use of potable water in a water feature, except where the water is part of a recirculating system; v. The application of potable water to outdoor landscapes during and within forty-eight (48) hours after measurable rainfall;
vi. The serving of drinking water other than upon request in eating or drinking establishments, including but not limited to restaurants, hotels, cafes, cafeterias, bars, or other public places where food or drink are served and/or purchased;
vii. Irrigation of ornamental turf on public street medians with potable water; viii. Irrigation outside of newly constructed homes and buildings with potable water in a manner inconsistent with regulations or other requirements established by the California Building Standards Commission and the Department of Housing and Community Development.
ix. Use of potable water for street cleaning with trucks, except for initial wash-down for construction purposes (if street sweeping is not feasible);
x. Use of potable water for construction purposes, such as consolidation of backfill, dust control, or other uses unless no other source of water or other method can be used. d. Operators of hotels and motels shall provide guests with the option of choosing not to have towels and linens laundered daily. The hotel or motel shall prominently display notice of this option in each guest room using clear and easily understood language.
e. Limits on Filling Ornamental Lakes or Ponds: Filling or re-filling ornamental lakes or ponds with potable water is prohibited, except to the extent needed to sustain aquatic life, provided that such animals are of significant value and have been actively managed within the water feature prior to the implementation of any staged mandatory restrictions of water use as described in this Schedule. f. Other duly adopted restrictions on the use of potable water as prescribed from time to time by the Commission or other authorized government agencies are incorporated herein by reference.

H. STAGE FOUR WATER USE RESTRICTIONS

1. MANDATORY WATER BUDGETS AND BANKING (STAGE 4)
Water budgets will be based on a customer’s consumption during a historical base period and will include a percentage reduction designed to meet necessary water-use reductions. Cal Water may include provisions such as minimum water budgets to protect the health and safety of customers, and water banking allowing customers additional flexibility with regard to their required reductions.

In addition to the normal rate paid for the unit of water, a drought surcharge will be charged to a customer for each unit of water used over the established water budget for the billing period. For Stage 4, Cal Water may implement surcharges up to three (3) times those charged in Stage 2. Cal Water may require customer consumption reductions of up to 50%.

Cal Water will establish an appeals process for customers that will allow for requests for increased water budgets. (continued)
(To be inserted by utility) (To be inserted by Cal. P.U.C.) Advice Letter No. Date Filed
Decision No. Effective
Resolution No.

NAME
- Vice President March 31, 2016
TITLE
Issued by
2211 PAUL G. TOWNSLEY March 25, 2016
This tariff was approved by the CPUC.

An original stamped version is
available upon request.
1379
CALIFORNIA WATER SERVICE COMPANY Revised Cal. P.U.C. Sheet No. 11042-W 1720 North First Street, San Jose, CA 95112
(408) 367-8200 Canceling Cal. P.U.C. Sheet No. 10749-W
Schedule No. 14.1

WATER SHORTAGE CONTINGENCY PLAN
WITH STAGED MANDATORY REDUCTIONS AND DROUGHT SURCHARGES (continued)

Page 12 ends

H. STAGE FOUR WATER USE RESTRICTIONS (Continued)
[Stage 4 (cont.)]

2. WASTEFUL USES OF WATER (STAGE 4)
The following restrictions may be imposed by Cal Water, except where necessary to address an immediate health or safety need or to comply with a term or condition in a permit issued by a state or federal agency. Differences from or additions to previous Stages are underlined. (The following restrictions are the same as those provided in Stage 4 of Rule 14.1.)
a. Irrigating ornamental landscape with potable water is prohibited, except when a hand-held bucket or a similar container, or a continuously monitored hose which is fitted with an automatic shut-off nozzle or device attached to it that causes it to cease dispensing water immediately when not in use or monitored is used to maintain vegetation, including trees and shrubs.
b. Obligation to Fix Leaks, Breaks or Malfunctions: All leaks, breaks, or other malfunctions in the customer’s plumbing fixtures or irrigation system must be repaired within one (1) business day of written notification by Cal Water, unless other arrangements are made with Cal Water.
c. Prohibited Uses of Water: Customers are prohibited from using potable water for the following actions:
i. The application of potable water to landscapes in a manner that causes runoff such that water flows onto adjacent property, non-irrigated areas, private and public walkways, roadways, parking lots, or structures; ii. The use of a hose that dispenses potable water to wash vehicles, including cars, trucks, buses, boats, aircraft, and trailers, whether motorized or not, except where the hose is fitted with a shut-off nozzle or device attached to it that causes it to cease dispensing water immediately when not in use. iii. The application of potable water to driveways and sidewalks; iv. The use of potable water in a water feature, except where the water is part of a recirculating system; v. The application of potable water to outdoor landscapes during and within forty-eight (48) hours after measurable rainfall;
vi. The serving of drinking water other than upon request in eating or drinking establishments, including but not limited to restaurants, hotels, cafes, cafeterias, bars, or other public places where food or drink are served and/or purchased;
[Note that items previously identified as (ix) and (x) in Stage 3 have been eliminated.] vii. Use of potable water for street cleaning with trucks (previous Stage allowed certain exceptions); viii. Use of potable water for construction purposes, such as consolidation of backfill, dust control, or other uses (previous Stages allowed certain exceptions).
d. Operators of hotels and motels shall provide guests with the option of choosing not to have towels and linens laundered daily. The hotel or motel shall prominently display notice of this option in each guest room using clear and easily understood language.
e. Limits on Filling Ornamental Lakes or Ponds: Filling or re-filling ornamental lakes or ponds with potable water is prohibited, except to the extent needed to sustain aquatic life, provided that such animals are of significant value and have been actively managed within the water feature prior to the implementation of any staged mandatory restrictions of water use as described in this Schedule. f. Other duly adopted restrictions on the use of potable water as prescribed from time to time by the Commission or other authorized government agencies are incorporated herein by reference. (continued)
(To be inserted by utility) (To be inserted by Cal. P.U.C.) Advice Letter No. Date Filed
Decision No. Effective
Resolution No.

Issued by
2211 PAUL G. TOWNSLEY March 25, 2016
NAME
- Vice President March 31, 2016
TITLE
This tariff was approved by the CPUC.

An original stamped version is
available upon request.
1380
CALIFORNIA WATER SERVICE COMPANY Revised Cal. P.U.C. Sheet No. 11041-W 1720 North First Street, San Jose, CA 95112
(408) 367-8200 Canceling Cal. P.U.C. Sheet No. 10748-W
Schedule No. 14.1

WATER SHORTAGE CONTINGENCY PLAN
WITH STAGED MANDATORY REDUCTIONS AND DROUGHT SURCHARGES (continued)

Page 13 ends

I. SAMPLE TABLES WITH TIER A AND TIER B EXCESS USAGE AMOUNTS ( N )

1. FOR DISTRICTS IN COMPLIANCE WITH MANDATORY REDUCTIONS | For the purposes of applying Drought Surcharges, the sample table below identifies the number of units over a | customer's Water Budget (the excess usage) that falls within Tiers A and B in a district whose cumulative savings | meet the Water Board's Mandatory Reduction Percentage as of the date identified in Appendix A. | |
|
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|
|
|
|
|
|
|
|
|
|
|
|
Tier A -
No Surcharges
Units Over Water
Budget
Units Over
Water Budget
Surcharge per unit
(Non-LIRA
Customers)
Surcharge per unit
(LIRA
Customers)
Fremont Valley
& Lake Hughes 1-6 7+ $4.5200 $2.2600 5 RSF Area
Lancaster 1-5 6+ $7.1180 $3.5590 5
Leona Valley 1-4 5+ $4.5200 $2.2600 5 RSF Area
Bakersfield 1-6 7+ $4.1868 $2.0934 7
Mid-Peninsula 1-3 4+ $10.0000 $5.0000 6
1-3 4+ $5.6492 $2.8246 6
Bayshore
For Districts in Compliance with
Mandatory Water Reduction Targets
District Service Area
Tier B - Drought Surcharges Applied
Antelope Valley
Minimum
Water Budget
(Ccf per
month)
Rate Support
Fund Area
(RSF)
|
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|
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|
( N )
(continued)
(To be inserted by utility) (To be inserted by Cal. P.U.C.) Advice Letter No. Date Filed
Decision No. Effective
Issued by
2211 PAUL G. TOWNSLEY March 25, 2016
- Vice President March 31, 2016
NAME
South San Francisco 1-3 4+ $5.6492 $2.8246 6
Bear Gulch 1-5 6+ $10.0000 $5.0000 6
Chico 1-6 7+ $3.1314 $1.5657 6
Dixon 1-3 4+ $7.9402 $3.9701 7
Dominguez 1-3 4+ $6.9934 $3.4967 7
East Los Angeles 1-4 5+ $3.7605 $1.8803 9
Grand Oaks 1-6 7+ $2.1236 $1.0618 5
Hermosa Redondo 1-3 4+ $9.1586 $4.5793 5
Kern River Valley 1-3 4+ $4.5200 $2.2600 4 RSF Area
King City 1-4 5+ $6.7536 $3.3768 9
Livermore 1-4 5+ $7.6194 $3.8097 6
Los Altos 1-5 6+ $8.1608 $4.0804 6
Marysville 1-4 5+ $5.1470 $2.5735 6
Oroville 1-5 6+ $6.1840 $3.0920 6
Palos Verdes 1-6 7+ $9.5358 $4.7679 6
Redwood Valley 1-4 5+ $4.5200 $2.2600 4 RSF Area
Salinas 1-3 4+ $5.7776 $2.8888 7
Selma 1-5 6+ $3.0122 $1.5061 8
Stockton 1-4 5+ $5.5506 $2.7753 7
Visalia 1-5 6+ $2.9796 $1.4898 7
Westlake 1-6 7+ $9.2378 $4.6189 6
Willows 1-5 6+ $4.1356 $2.0678 6
Bayshore
Decision No. Effective
Resolution No.
- Vice President March 31, 2016
TITLE
This tariff was approved by the CPUC.

An original stamped version is
available upon request.
1381
CALIFORNIA WATER SERVICE COMPANY New Cal. P.U.C. Sheet No. 11040-W 1720 North First Street, San Jose, CA 95112
(408) 367-8200 Canceling Cal. P.U.C. Sheet No.

Schedule No. 14.1

WATER SHORTAGE CONTINGENCY PLAN
WITH STAGED MANDATORY REDUCTIONS AND DROUGHT SURCHARGES (continued)

Page 14 ends

I. SAMPLE TABLES WITH TIER A AND TIER B EXCESS USAGE AMOUNTS ( N )

2. FOR DISTRICTS NOT IN COMPLIANCE WITH MANDATORY REDUCTIONS | For the purposes of applying Drought Surcharges, the sample table below identifies the number of units over a | customer's Water Budget (the excess usage) that falls within Tiers A and B in a district whose cumulative savings | do NOT meet the Water Board's Mandatory Reduction Percentage as of the date identified in Appendix A. | |
|
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|
|
Tier A -
No Surcharges
Units Over Water
Budget
Units Over
Water Budget
Surcharge per unit
(Non-LIRA
Customers)
Surcharge per unit
(LIRA
Customers)
Fremont Valley
& Lake Hughes 1 2+ $4.5200 $2.2600 5 RSF Area
Lancaster 1 2+ $7.1180 $3.5590 5
Leona Valley 1 2+ $4.5200 $2.2600 5 RSF Area
Bakersfield 1 2+ $4.1868 $2.0934 7
Mid-Peninsula 1 2+ $10.0000 $5.0000 6
Antelope Valley
Bayshore
For Districts not in Compliance with
Mandatory Water Reduction Targets
Tier B - Drought Surcharges Applied
District Service Area
Minimum
Water Budget
(Ccf per
month)
Rate Support
Fund Area
(RSF)
(CCF per
month)
|
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( N )
(continued)
(To be inserted by utility) (To be inserted by Cal. P.U.C.) Advice Letter No. Date Filed
Decision No. Effective
Issued by
2211 PAUL G. TOWNSLEY March 25, 2016
- Vice President March 31, 2016
NAME
South San Francisco 1 2+ $5.6492 $2.8246 6
Bear Gulch 1 2+ $10.0000 $5.0000 6
Chico 1 2+ $3.1314 $1.5657 6
Dixon 1 2+ $7.9402 $3.9701 7
Dominguez 1 2+ $6.9934 $3.4967 7
East Los Angeles 1 2+ $3.7605 $1.8803 9
Grand Oaks 1 2+ $2.1236 $1.0618 5
Hermosa Redondo 1 2+ $9.1586 $4.5793 5
Kern River Valley 1 2+ $4.5200 $2.2600 4 RSF Area
King City 1 2+ $6.7536 $3.3768 9
Livermore 1 2+ $7.6194 $3.8097 6
Los Altos 1 2+ $8.1608 $4.0804 6
Marysville 1 2+ $5.1470 $2.5735 6
Oroville 1 2+ $6.1840 $3.0920 6
Palos Verdes 1 2+ $9.5358 $4.7679 6
Redwood Valley 1 2+ $4.5200 $2.2600 4 RSF Area
Salinas 1 2+ $5.7776 $2.8888 7
Selma 1 2+ $3.0122 $1.5061 8
Stockton 1 2+ $5.5506 $2.7753 7
Visalia 1 2+ $2.9796 $1.4898 7
Westlake 1 2+ $9.2378 $4.6189 6
Willows 1 2+ $4.1356 $2.0678 6
Bayshore
Decision No. Effective
Resolution No.
- Vice President March 31, 2016
TITLE
This tariff was approved by the CPUC.

An original stamped version is
available upon request.
1382
CALIFORNIA WATER SERVICE COMPANY Revised Cal. P.U.C. Sheet No. 11119-W 1720 North First Street, San Jose, CA 95112
(408) 367-8200 Canceling Cal. P.U.C. Sheet No. 11039-W
Schedule No. 14.1

WATER SHORTAGE CONTINGENCY PLAN
WITH STAGED MANDATORY REDUCTIONS AND DROUGHT SURCHARGES (continued)

Page 15 ends

APPENDIX A to Schedule 14.1 - NOT IN EFFECT ( C )
Drought Surcharge Tiers (applies to all metered customers of potable water) ( C ) Tier A - No
Surcharges
As of 2/1/16
Antelope Valley Fremont Val.
/Lake Hughes 1-6 7+ $4.5200 $2.2600 5 RSF Area
Lancaster 1-5 6+ $7.1180 $3.5590 5
Leona Valley 1-4 5+ $4.5200 $2.2600 5 RSF Area
Bakersfield 1-6 7+ $4.1868 $2.0934 7
Bayshore Mid-Peninsula 1-3 4+ $10.0000 $5.0000 6
South San Francisco 1-3 4+ $5.6492 $2.8246 6
Bear Gulch 1-5 6+ $10.0000 $5.0000 6
Chico 1-6 7+ $3.1314 $1.5657 6
Dixon 1-3 4+ $7.9402 $3.9701 7
Dominguez 1-3 4+ $6.9934 $3.4967 7
East Los Angeles 1-4 5+ $3.7605 $1.8803 9
Grand Oaks 1-6 7+ $2.1236 $1.0618 5
Hermosa Redondo No 1 2+ $9.1586 $4.5793 5
Kern River Valley No 1 2+ $4.5200 $2.2600 4 RSF Area
King City 1-4 5+ $6.7536 $3.3768 9
Tier B - Drought Surcharges Applied
District Service Area
In Compliance
with Mandatory
Reduction?
Minimum
Water
Budget
(Ccf per
month)
Rate
Support
Fund Area
(RSF)
Units Over
Water Budget
Units Over
Water Budget
Surcharge per unit
(Non-LIRA
Customers)
Surcharge per unit
(LIRA
Customers)
(CCF per
month)
(a) The Drought Surcharge is equal to two (2) times the highest residential tier rate with a $10.00 maximum EXCEPT:

The Drought Surcharge in Rate Support Fund (RSF) areas is equal to $4.52.

The Drought Surcharge for districts with a 10% or less water reduction requirement is equal to the highest residential tier rate. (b) The Drought Surcharge for LIRA customers is 50% of the Drought Surcharge for Non-LIRA customers. (c) The Minimum Water Budget is set at 55 gpcd (gallons per capita per day) multiplied by the number of people per household for the area according to the U.S. Census.
(d) A district is determined to be in compliance if it has met or is within one percent of its Mandatory Reduction requirement. (continued)
(To be inserted by utility) (To be inserted by Cal. P.U.C.) Advice Letter No. Date Filed 7/15/16
Decision No. Effective 7/29/16
Resolution No.

NAME
- Vice President
TITLE
Issued by
2225 PAUL G. TOWNSLEY
King City 1-4 5+ $6.7536 $3.3768 9
Livermore 1-4 5+ $7.6194 $3.8097 6
Los Altos 1-5 6+ $8.1608 $4.0804 6
Marysville 1-4 5+ $5.1470 $2.5735 6
Oroville 1-5 6+ $6.1840 $3.0920 6
Palos Verdes No 1 2+ $9.5358 $4.7679 6
Redwood Valley (all) 1-4 5+ $4.5200 $2.2600 4 RSF Area
Salinas 1-3 4+ $5.7776 $2.8888 7
Selma 1-5 6+ $3.0122 $1.5061 8
Stockton 1-4 5+ $5.5506 $2.7753 7
Visalia No 1 2+ $2.9796 $1.4898 7
Westlake No 1 2+ $9.2378 $4.6189 6
Willows 1-5 6+ $4.1356 $2.0678 6
This tariff was approved by the CPUC.

An original stamped version is
available upon request.
1383
CALIFORNIA WATER SERVICE COMPANY New Cal. P.U.C. Sheet No. 11038-W 1720 North First Street, San Jose, CA 95112
(408) 367-8200 Canceling Cal. P.U.C. Sheet No.

Schedule No. 14.1

WATER SHORTAGE CONTINGENCY PLAN
WITH STAGED MANDATORY REDUCTIONS AND DROUGHT SURCHARGES (continued)

Page 16 ends

APPENDIX B to Schedule 14.1 ( T )

CUMULATIVE WATER SAVED COMPARED TO MANDATORY REDUCTIONS ( C ) Cumulative Percentage
Saved
Water Board's
Target Percentage In Compliance? |
Jun. 2015 to Jan. 2016 (as
compared to 2013) *
Mandatory
Reduction *
As of
Feb. 1, 2016 ** |
California Water Service Company Antelope Valley 47.8% 36% | California Water Service Company Bakersfield 31.1% 32% | California Water Service Company Bear Gulch 35.0% 36% | California Water Service Company Chico District 38.3% 32% | California Water Service Company Dixon, City of 30.2% 28% | California Water Service Company Dominguez 16.8% 16% |
California Water Service Company East Los Angeles 15.5% 8% | California Water Service Company Hermosa Redondo 18.3% 20% No | California Water Service Company Kern River Valley 20.1% 28% No | California Water Service Company King City 21.8% 12% |
California Water Service Company Livermore 39.9% 24% |
California Water Service Company Los Altos/Suburban 38.1% 32% | California Water Service Company Marysville 26.2% 24% | California Water Service Company Mid Penninsula 26.6% 16% | California Water Service Company Oroville 28.5% 28% |
Urban Water Supplier
California Water Service Company Palos Verdes 28.9% 36% No | California Water Service Company Redwood Valley 31.7% 16% | California Water Service Company Salinas District 24.9% 16% | California Water Service Company Selma 39.0% 32% |
California Water Service Company South San Francisco 20.8% 8% | California Water Service Company Stockton 22.6% 20% |
California Water Service Company Visalia 25.6% 32% No | California Water Service Company Westlake 33.5% 36% No | California Water Service Company Willows 30.1% 28% ( C ) * The figures in Appendix B are from the State Water Resources Control Board's website at:
http://www.waterboards.ca.gov/water_issues/programs/conservation_portal/docs/2016feb/suppliercompliance_022516.pdf ( C ) ( D )
** A district is determined to be in compliance if it has met or is within one percent of its Mandatory Reduction requirement. ( N ) [end]
(To be inserted by utility) (To be inserted by Cal. P.U.C.) Advice Letter No. 2211 Date Filed
Decision No. - Effective
Resolution No.

TITLE
PAUL G. TOWNSLEY March 25, 2016
NAME
Vice President March 31, 2016
Issued by
This tariff was approved by the CPUC.

An original stamped version is
available upon request.
1384
California Water Service 2020 Urban Water Management Plan Visalia District
June 2021
Printed 6/24/2021
Page H-1
EKI Environment & Water, Inc.

M.Cubed
Gary Fiske and Associates
Appendix H: Conservation Master Plan
1385

CONSERVATION
MASTER
PLAN
2021 – 2025
April 2021 Visalia District
California Water Service
Prepared by M.Cubed
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Table of Contents
List of Acronyms.....................................................................................................................................iii 1 Introduction ....................................................................................................................................1

1.1 Master Plan Scope and Objectives ..................................................................................1

1.2 Relationship to GRC and UWMP......................................................................................1

1.3 Relationship to Water Shortage Contingency Plan ..................................................2

1.4 Report Organization.............................................................................................................2 2 District Overview...........................................................................................................................3 3 Conservation Goals and Progress ...........................................................................................6

3.1 Conservation Program Activity and Water Savings.................................................6

3.2 Plumbing Codes and Water Use Efficiency Standards ............................................6

3.3 Compliance with State Urban Water Use Target.......................................................8

3.4 Compliance with CPUC Conservation Goals................................................................9

3.5 Making Water Conservation a California Way of Life .......................................... 10 4 Water Conservation Program................................................................................................ 13

4.1 Conservation Program Drivers ..................................................................................... 13

4.2 Customer Conservation Programs............................................................................... 13

4.2.1 Plumbing Fixture Replacement............................................................................ 14

4.2.2 Irrigation Equipment/Landscape Upgrades ................................................... 14

4.2.3 Customer Assistance ................................................................................................ 15

4.2.4 Summary of Customer Programs ........................................................................ 16

4.3 School Education and Public Information Programs ........................................... 16

4.4 Water System Efficiency.................................................................................................. 17 1387
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4.4.1 System Water Loss Management......................................................................... 17

4.4.2 Metering and Pricing................................................................................................ 17

4.5 Conservation Partnerships............................................................................................. 18 5 Conservation Budget................................................................................................................. 18 6 Performance Metrics................................................................................................................. 22 7 Program Monitoring and Reporting.................................................................................... 22 1388
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List of Acronyms
AB Assembly Bill
AF Acre-feet (one AF equals 325,851 gallons)
AMI Advanced metering infrastructure
AMR Automatic meter reading
AWE Alliance for Water Efficiency
BCR Benefit Cost Ratio
BMP Best Management Practice
CalWEP California Water Efficiency Partnership
CII Commercial, industrial, and institutional
CPUC California Public Utilities Commission
CUWCC California Urban Water Conservation Council
EO Executive Order
GPCD Gallons per capita per day
GPF Gallons per flush
GPM Gallons per minute
GRC General Rate Case
HET High efficiency toilet
HEU High efficiency urinal
HEW High efficiency clothes washer
IOU Investor-owned utility
MaP Maximum performance toilet testing program
MGD Million gallons per day
MOU Memorandum of Understanding Regarding Urban Water Conservation in California
SB Senate Bill
SB X7-7 Senate Bill X7-7 Water Conservation Act of 2009 ULFT Ultra low flow toilet
UWMP Urban Water Management Plan
WF Water Factor
WSCP Water Shortage Contingency Plan
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1 Introduction

1.1 Master Plan Scope and Objectives
Cal Water is committed to helping its customers use water efficiently and has developed a range of water conservation programs to support this goal. To ensure that it is providing the right mix of programs in a cost-effective manner, Cal Water routinely conducts comprehensive conservation program analysis and planning. This is done on a five-year cycle in tandem with the Urban Water Management Plan (UWMP). The results of this planning for the Visalia District are summarized in this report, which covers the period 2021 to 2025.

The main purposes of this Conservation Master Plan are to:
• Serve as a broad guidance document that helps inform annual conservation activities, such as program levels, staffing, and budget needs both internally and for stakeholders.
• Summarize the mix of conservation measures that Cal Water plans to implement going forward, including the estimated water savings, costs, and effects on water demand.
• Explain the evaluation process and factors considered in selecting conservation measures.
• Provide an update to the 2016-20 Conservation Master Plan as part of a fiveyear review cycle to assess program performance and identify the need for any adjustments; and
• Ensure Cal Water districts are positioned to comply with the state’s Making Water Conservation a California Way of Life regulations.

1.2 Relationship to GRC and UWMP
Cal Water’s operations are regulated by the California Public Utilities Commission (CPUC), which approves the budgets and rates for each Cal Water district every three years in a General Rate Case (GRC) proceeding. The district’s conservation programs and expenditures are part of the GRC proceeding. The last GRC covered the threeyear period 2020-22 and a new GRC covering the period 2023-25 is presently underway. The conservation programs and budgets for 2021 in this plan reflect those authorized in the last GRC while those recommended for 2023-25 reflect programs and budgets being proposed by Cal Water in the current GRC. 1390
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This plan is an update to the Conservation Master Plan Cal Water completed in 2016 covering the period 2016-20. It constitutes the primary source of information on historical and proposed implementation of conservation programs reported in the Visalia District’s 2020 UWMP. A copy of this plan is provided as an appendix to the UWMP.

1.3 Relationship to Water Shortage Contingency Plan
The Water Conservation Master Plan is distinct from Cal Water’s Water Shortage Contingency Plan (WSCP), which is also part of each district’s UWMP. While the main purpose of the WSCP is to provide a blue-print for responding to water shortage emergencies caused by drought or other events resulting in temporary disruption to water supplies, the goal of the Water Conservation Master Plan is to provide a blueprint for providing education, assistance, and incentives to help customers use water efficiently all the time. Regardless of drought, water in California is an increasingly scarce resource. Investing in water use efficiency has repeatedly been shown to be a cost-effective way to ensure adequate supply of water for the future. While the conservation programs Cal Water implements are critically important during periods of water shortage, their primary purpose is to help make sure Cal Water can reliably serve customer water needs far into the future.

1.4 Report Organization
The remainder of this report is organized as follows:
• Section 2 provides a brief overview of the District, including the communities it serves, its sources of water supply, and its customer water demands. • Section 3 discusses Cal Water’s conservation goals and accomplishments, in particular with respect to the Water Conservation Act of 2009, CPUC conservation requirements, and the state’s pending Making Water Conservation a California Way of Life regulations.
• Section 4 describes the conservation programs Cal Water currently offers to its customers and discusses new programs Cal Water intends to offer. • Section 5 presents the water savings, costs, and benefits expected from the recommended conservation programs.
• Section 6 discusses metrics used to assess program performance. • Section 7 addresses program monitoring and future updates to the Conservation Master Plan.
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2 District Overview
The Visalia District was formed in 1926
with the purchase of the Visalia Water
Company. It is in Tulare County, serving
the City of Visalia and segments of
unincorporated Tulare County including
the communities of Goshen, Mullen, and
Tulco. The District delivers local
groundwater and operates 72 wells
across four service areas. It delivers up
to 51 million gallons of water per day to
more than 45,000 service connections. A
map of the service area boundaries is
shown in Figure 1.

Figure 1. Visalia District Service Area Boundaries
Cal Water estimates the service area population was 147,032 in 2020. Service area population has been growing at an annual rate of more than one percent for the past 15 years. Between 2016 and 2020, the District’s population grew at an average rate of 1.2 percent per year.

District Quick Facts:
• Communities Served: City of Visalia and
segments of unincorporated Tulare County
including the communities of Goshen, Mullen,
and Tulco
• Population served in 2020: 147,032
• Residential Customers: 91% of total services and
70% of total use
• Sources of Supply: 100% local groundwater
• Average Annual Water
Deliveries Last Five Years: 28,400 AF
• Average Per Capita
Water Use Last Five Years: 176 GPCD
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Groundwater is the District’s sole source of water supply. The District delivers water to residential, commercial, industrial, and governmental customers. Residential customers account for 91 percent of water services in the District. The share of services in 2020 by customer category is shown in Figure 2. The share of total water sales by customer category over the period 2016-2020 is shown in Figure 3.

Residential customers accounted for 70 percent of water use over this period.

Annual demand has averaged 28,400 acre-feet (AF) over the five-year period 2016- 2020. Total annual demands since 1980 are shown in Figure 4.

Figure 2. Share of Services in 2020 by Customer Category 1393
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Figure 3. Share of Water Sales by Customer Category: 2016-2020 Figure 4. Total Demand and Sources of Supply: 1980 - 2020 1394
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3 Conservation Goals and Progress
In this section, conservation goals and progress for the Visalia District are presented.

3.1 Conservation Program Activity and Water Savings
Cal Water uses the Alliance for Water Efficiency’s Water Conservation Tracking Tool to track program activity and estimate water savings. Conservation program activity for 2016-20 is shown in Table 1. This activity is expected to generate water savings of 142 AF/year and cumulative lifetime savings of 2,130 AF.

Table 1. Conservation Program Activity and Water Savings: 2016-20

1. Plumbing Fixture Replacement
2016 – 2020
Total Activity
Toilets & Urinals (number distributed) 1,521
Clothes Washers (number distributed) 333
Consv. Kits (number distributed) 412

2. Irrigation Equip./Landscape Upgrades
Smart Controllers (number distributed) 553
Nozzles & Spray Bodies (number distributed) 3,014
Turf Replacement (sq ft removed) 167,436

3. Residential Customer Assistance
Surveys/Audits (homes receiving) 25

4. Non-Residential Customer Assistance
Surveys/Audits (sites receiving) 12
Large Landscape Reports (sites receiving) 111
Average Annual Water Savings (AF) 142
Cumulative Lifetime Water Savings (AF) 2,130

3.2 Plumbing Codes and Water Use Efficiency Standards
Cal Water’s conservation programs are operated within the context of existing plumbing codes and water use efficiency standards that are designed to improve the future water use efficiency of major water using appliances and fixtures, such as toilets and clothes washers, as well as water used outdoor for landscaping. Cal Water estimates that plumbing codes and water use efficiency standards will cumulatively save more than 22,200 AF in the District over the next 25 years. The primary drivers for the expected water savings are as follows:
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• AB 715, enacted in 2007, requires that any toilet or urinal sold or installed in California on or after January 1, 2014 cannot have a flush rating exceeding 1.28 and 0.5 gallons per flush, respectively. AB 715 superseded the state’s previous standards for toilet and urinal water use set in 1991 of 1.6 and 1.0 gallons per flush, respectively. On April 8, 2015, in response to the Governor’s Emergency Drought Response Executive Order (EO B-29-15), the California Energy Commission approved new standards for urinals requiring that they not use more than 0.125 gallons per flush, 75% less than the standard set by AB 715. • Water use standards for residential and commercial clothes washers and dishwashers are established by the U.S. Department of Energy through its authority under the federal Energy Policy and Conservation Act. Water use efficiency is summarized by the water factor for the appliance which measures the gallons of water used per cycle per cubic foot of capacity. A typical toploading residential clothes washer manufactured in the 1990s had a water factor of around 12. In 2015, the allowable water factor for top- and frontloading residential clothes was reduced to 8.4 and 4.7, respectively. In 2018, the water factor standard for top-loading residential clothes washers was reduced to 6.5. In 2010 the allowable water factor for top- and front-loading commercial clothes washers was reduced to 8.5 and 5.5, respectively. The maximum water factor for Energy Star compliant top- and front-loading washers is 3.7 and 4.3, respectively. An Energy Star compliant washer uses about two-thirds less water per cycle than washers manufactured in the 1990s.

There also are federal dishwasher efficiency standards. The maximum water use for standard and compact sized dishwashers is 5.0 and 3.5 gallons per cycle, respectively.
• New construction and renovations in California are subject to CalGreen Code requirements. CalGreen includes prescriptive indoor provisions for maximum water consumption of plumbing fixtures and fittings in new and renovated properties. CalGreen also allows for an optional performance path to compliance, which requires an overall aggregate 20% reduction in indoor water use from a calculated baseline using a set of worksheets provided with the CalGreen guidelines.
• SB 407, enacted in 2009, mandates that existing buildings in California come up to current state plumbing fixture standards. This law establishes requirements that residential and commercial property built and available for use on or before January 1, 1994 replace plumbing fixtures that are not water conserving, defined as “noncompliant plumbing fixtures” as follows:
o any toilet manufactured to use more than 1.6 gallons of water per flush; o any urinal manufactured to use more than one gallon of water per flush; 1396
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o any showerhead manufactured to have a flow capacity of more than 2.5 gallons of water per minute; and
o any interior faucet that emits more than 2.2 gallons of water per minute. • For single-family residential property, the SB 407 compliance date was January 1, 2017. For multi-family and commercial property, it was January 1, 2019.
• The law does not include enforcement mechanisms ensuring conversion by these dates. However, it does require retrofit upon resale of property. SB 837, passed in 2011, reinforced this requirement by requiring the transfer disclosure statement include disclosure of compliance with SB 407.

California also has adopted regulations governing future use of water for landscape. • The California Water Commission approved the State’s updated Model Water Efficient Landscape Ordinance (MWELO) in 2015. MWELO or a locally adopted equivalent ordinance limits how much water new and rehabilitated residential and commercial landscapes can use. For residential landscapes, the maximum allowed water allowance (MAWA) is 55% of the amount of water that healthy cool season turf grass would require given the local climate. For commercial landscapes, it is 45%. Variances are allowed for special landscaping, such as play fields and parks, or landscaping irrigated with recycled water.
• CalGreen requires that automatic irrigation controllers for new landscaping installed by a builder be weather- or soil moisture-based controllers that automatically adjust irrigation in response to changes in plant water needs as weather or soil conditions change.
• Starting October 1, 2020, spray sprinkler bodies sold or offered for sale in California are required to use the WaterSense test procedure (Version 1.0, September 21, 2017) and must meet state standards (California Code of Regulations, Title 20, section 1605.3(x)(1)(A)). The new standards establish limits on maximum and average flow rate and minimum outlet pressure.

Statewide, the new standards are estimated to save 15 billion gallons of water in the first year the standard is in effect and 152 billion gallons per year at full stock turnover. Consumers are expected to save about $22 per spray sprinkler body over the life of the device through reduced water use.

3.3 Compliance with State Urban Water Use Target
The Water Conservation Act of 2009, also known as SB X7-7, mandated a 20% reduction in per capita water use by 2020. Every urban retail water supplier was 1397
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required to establish a 2020 per capita water use target based on their historical water use. Water suppliers could also form a Regional Alliance with other retail water suppliers and meet the requirement jointly. The District formed a Regional Alliance with other Cal Water districts in the Tulare Lake Hydrologic Region. As long as either the District’s or the Regional Alliance’s 2020 per capita water use is below target, the District will have met the act’s requirements.

Figure 5 demonstrates the District’s compliance with the Water Conservation Act of 2009. Both the District’s and the Regional Alliance’s 2020 water use were below their respective targets. Through the concerted efforts of Cal Water and its customers, District per capita water use is now 30% below its peak reached in the mid-2000s (see Figure 6).

Figure 5. 2020 Target and Actual Per Capita Water Use

3.4 Compliance with CPUC Conservation Goals
In 2008, the California Public Utilities Commission (CPUC) established water conservation goals of 1-2% per year for Class A utilities, which includes California Water Service Company.1 As shown in Figure 6, the District has consistently met or exceeded these goals since their adoption.
1 CPUC Decision 08-02-036, dated February 29, 2008.
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Figure 6. District Per Capita Water Use Relative to CPUC Conservation Goals

3.5 Making Water Conservation a California Way of Life
The state adopted legislation in 2018 establishing a new framework for setting urban water conservation standards and objectives.2 This legislation built upon the April 2017 report entitled Making Water Conservation a California Way of Life, Implementing Executive Order B-37-16, prepared by state agencies, including the CPUC. The legislation directs the state to establish water use efficiency standards for:
• Residential Indoor Water Use
• Residential Outdoor Water Use
• Dedicated Landscape Meter Water Use
• Utility Distribution System Water Losses
Once adopted, these standards will provide the basis for a new urban water use target, or in the vernacular of the legislation, an aggregate urban water use objective. In one way, the Making Water Conservation a California Way of Life legislation carries on where the Water Conservation Act of 2009 left off – it will establish a new set of water use objectives for retail urban water suppliers. However, there are important 2 Senate Bill 606 (Hertzberg) and Assembly Bill 1668 (Friedman). 1399
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differences. First, whereas the 2009 legislation established a long-term reduction target, under the new regulations, urban water suppliers will report water use relative to the new target annually starting in 2023 and will need to achieve the new target by January 1, 2027. Second, while the 2009 legislation applied to all urban water uses, the new legislation excludes non-residential uses other than water served by dedicated landscape meters from the target setting process. Instead, it requires DWR and the State Water Board to propose best management practices, including water audits and water management plans for non-residential customers above a certain size or volume of use, by October 1, 2021. Third, whereas the 2009 legislation set the same objective for all urban water suppliers (reduce water use by 20%), the new legislation varies the objective based on local conditions and existing levels of water use.3
Figure 7 shows the components of an urban water supplier’s water use objective. The first four components will be based on the efficiency standards the state sets for indoor and outdoor residential water use, dedicated landscape meter water use, and utility distribution system losses. The fifth component allows for special circumstances, such as a large seasonal population or significant water use for fire protection, while the sixth component provides credit for water recycling. Added together, the six components establish the water suppliers water use objective.

For water suppliers failing to meet their water use objective, the legislation specifies progressive enforcement, as follows:
• Starting November 1, 2023, the State Water Board may issue information orders to obtain information to determine technical assistance needs for compliance (CWC 10609.26(a))
• Starting November 1, 2024, the State Water Board may issue written notices to warn suppliers of violation and request corrective actions by the next annual reporting (CWC 10609.26(b))
• Starting November 1, 2025, the State Water Board may issue conservation orders that may include referral to DWR for technical assistance and other local enforcement actions, including imposition of civil liability (CWC 10609.26(c)
Cal Water conducted a risk assessment to determine which of its districts may require additional resources to meet the new conservation regulations. The risk assessment considered current and projected level of overall water use, level of indoor residential water use, extent of residential and non-residential landscape area and water use, and 3 For additional information, see Making Water Conservation a California Way of Life: Primer of 2018 Legislation on Water Conservation and Drought Planning Senate Bill 606 (Hertzberg) and Assembly Bill 1668 (Friedman).
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condition of distribution system and level of water loss. Using a scoring system, the assessment ranked each district in terms of its risk of non-compliance with the individual components of the water use objective as well as the aggregate objective.

The results of this assessment provided the basis for the conservation program budgets put forward in Cal Water’s 2018 and 2021 general rate cases.

Figure 7. Making Water Conservation a California Way of Life Water Use Objective Aggregate estimated efficient dedicated
landscape meter water use
Aggregate estimated efficient indoor
residential water use
Aggregate estimated efficient outdoor
residential water use
Aggregate estimated efficient water utility
distribution system water losses
Aggregate water use variances approved by
State Water Board
Recycled Water Bonus Allowance
(cannot exceed 15% of Water Use Objective)
Urban Retail Supplier Water Use Objective
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4 Water Conservation Program
Cal Water centrally administers the conservation programs for its service districts.

This creates both constraints and opportunities in terms of program design and implementation. The key constraint is the need to have consistent program offerings across districts. Except under unique circumstances, it is generally not logistically feasible or cost-effective to customize programs for individual districts. Also, if Cal Water offers a program in one district, customers in other districts generally expect it to also be available in their district. This puts a premium on offering a relatively small set of programs that can benefit all Cal Water customers. The advantage of central administration, however, is that it gives Cal Water scale economies and purchasing power that helps it keep program costs down, thereby improving costeffectiveness.

4.1 Conservation Program Drivers
While Cal Water strives to develop programs that can be deployed in any of its districts, it tailors marketing, customer targeting, and implementation focus based on the needs of each district. In the Visalia District, the main drivers shaping the conservation program are summarized in Table 2.

Table 2. Main Conservation Program Drivers in Visalia District Driver Explanation
Groundwater Management
Groundwater is the sole source of water supply for the District.

The groundwater basins from which the District pumps are designated as critically overdrafted by the state and subject to the requirements of the Ground Water Sustainability Act of 2014.

Residential Water Use
The state’s Making Conservation a California Way of Life water use regulations are focused on reducing indoor and outdoor residential water use.

Landscape Water Use
The state’s Making Conservation a California Way of Life water use efficiency regulations may require the District to start serving some non-residential landscapes through dedicated landscape meters and annually report water use relative to new landscape water use efficiency standards.

4.2 Customer Conservation Programs
Cal Water’s conservation programs are grouped into four categories:
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• Plumbing Fixture Replacement
• Irrigation Equipment/Landscape Upgrades
• Residential Customer Assistance
• Non-Residential Customer Assistance
A description of current programs in each of these categories follows. Where rebate amounts are listed, these are current rebate levels. Readers should note that rebate amounts may be adjusted in the future in response to CPUC requirements or changes to program design.

4.2.1 Plumbing Fixture Replacement
High-Efficiency Toilet Replacement – This program replaces old toilets with MaP certified high-efficiency toilets via financial rebates, direct installation, or direct distribution.
4 Current rebate amounts are up to $50/toilet for residential toilet replacement and up to $100/toilet for commercial toilet replacement.

High-Efficiency Urinal Replacement – This program replaces old urinals with highefficiency urinals meeting the state’s 0.125 gallon per flush water use standard via financial rebates and direct installation. While available to all non-residential customers, the program targets sites with higher-than-average bathroom utilization, such as restaurants and office buildings. The current rebate amount is up to $150/urinal.

Clothes Washer Replacement – This program provides a financial rebate to replace an old inefficient clothes washer with a new high-efficiency washer. The program is available to all residential and multi-family customers. The current rebate amount is up to $150/washer.

Residential Conservation Kit Distribution – This program offers residential customers conservation kits featuring a range of water-saving plumbing retrofit devices. The kits are available at no charge and include two high-efficiency showerheads (1.5 gpm), two bathroom faucet aerators (1.0 gpm), one kitchen faucet aerator (1.5 gpd), toilet leak tablets, and an outside multi-function, full-stop hose nozzle.

4.2.2 Irrigation Equipment/Landscape Upgrades
Smart Irrigation Controller Installation – This program provides a financial rebate for the installation of a smart irrigation controller that automatically adjusts watering 4 For information on MaP certified toilets, see: https://www.map-testing.com/ 1403
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schedule in response to changing weather conditions. The current rebate amount is $125/controller for residential customers and $25/station for commercial customers.

High-Efficiency Sprinkler Nozzle Rebate – This program provides a financial rebate for the installation of high-efficiency sprinkler nozzles. This program is available to all Cal Water customers. The current rebate amount is $5/nozzle.

Large Rotary Nozzle Rebate – This program provides a financial rebate for the installation of high-efficiency large rotary nozzles. This program is available to all Cal Water customers. The current rebate amount is up to $30/nozzle toward the nozzle purchase cost and up to $8/spray body toward installation cost, if installed by a C-27 licensed landscape contractor.

Spray Body with Integrated Pressure Regulation and Check Valve Rebate – This program provides a financial rebate for the installation of high-efficiency spray bodies with integrated pressure regulation. This program is available to all Cal Water customers. The current rebate amount is up to $10/body toward the spray body purchase cost and up to $8/spray body toward installation cost, if installed by a C-27 licensed landscape contractor.

Turf Replacement Rebate – This program provides a financial rebate for replacement of turf with approved drought-tolerant landscaping. Cal Water operated this program in 2015/16 as a drought response measure. The program will be restarted as part of Cal Water’s irrigation equipment/landscape upgrade program offerings.

4.2.3 Customer Assistance
Smart Landscape Tune-Up Program – This program provides customers with an irrigation system evaluation and installation of approved efficient irrigation system equipment, such as a smart irrigation controller and high-efficiency sprinkler nozzles.

The program also includes irrigation system adjustments and detection and repair of irrigation system leaks. This program is available to all Cal Water customers at no charge.

Residential Customer Portal – Through its residential customer portal, Cal Water provides tailored assistance to each residential customer via customized waterefficiency targets, water savings calculators, and customer-specific recommendations for programs and water-saving tips.

Non-Residential Customer Assistance – Cal Water provides tailored assistance to commercial customers through customized incentives, commercial water surveys, and large landscape water use surveys. The non-residential assistance program helps commercial customers efficiently use water for sanitation/cleaning, heating/cooling, process, and landscape purposes.
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4.2.4 Summary of Customer Programs
The customer conservation programs offered to customers in Visalia District are summarized in Table 3 by customer class.

Table 3. Cal Water Conservation Programs Available to Visalia District Customers Programs
(Rebate, Direct Install, and Free Distribution
Programs)
Customer Eligibility
SingleFamilyMultiFamily Commercial
Plumbing Fixture Replacement
High-Efficiency Toilet Replacement ✓ ✓ ✓
High-Efficiency Urinal Replacement ✓
High-Efficiency Clothes Washer Rebate ✓ ✓
Conservation Kits ✓ ✓
Irrigation Equipment/Landscape Upgrades
Smart Irrigation Controller Rebate ✓ ✓ ✓
High-Efficiency Sprinkler Nozzle Rebate ✓ ✓ ✓
Large Rotary Nozzle Rebate ✓ ✓
Spray Body Rebate ✓ ✓
Turf Replacement Rebate ✓ ✓ ✓
Customer Assistance
Smart Landscape Tune-Up Program ✓ ✓ ✓
Residential Customer Portal ✓
Non-Residential Customer Assistance ✓ ✓

4.3 School Education and Public Information Programs
Public Information Program – Cal Water operates an extensive public information program to provide information to customers on ways to use water efficiently and to market its conservation programs through multiple media outlets, including the Cal Water website, direct mail and bills, digital media, social media, and email.

School Education Program - Cal Water’s school education program includes the Cal Water H2O Challenge, a project-based learning competition for grades 4-6, individual student competitions for grades K-12 and general information and learning materials for students and teachers. Cal Water deploys its school education program in all its districts. Cal Water H2O Challenge is a project-based competition for classrooms, grades 4-6. The program is offered in partnership with DoGoodery, the California Association of Science Educators (CASE), and the WestEd K-12 Alliance. The program aligns with the Common Core State Standards and the Next Generation Science 1405
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Standards. The Cal Water H2O Challenge offers a unique opportunity for upper elementary teachers to facilitate their students’ learning of standards-based content, while developing the core understanding of environmental principles necessary to becoming science-literate citizens.

4.4 Water System Efficiency

4.4.1 System Water Loss Management
As discussed above, reducing distribution system losses is one of the main focuses of the new Making Water Conservation a California Way of Life regulations. In preparation for these new requirements, Cal Water took part in the California Water Loss Technical Assistance Program (TAP) in both 2016 and 2017. Cal Water annually conducts distribution system audits using the American Water Works Association (AWWA) Free Water Audit Software. It has also developed a Water Loss Control Plan and Water Loss Control Policy to guide future water loss management with respect to:
• Meeting CPUC and state water loss standards and regulations • Improving audit data and validity scores
• Implementing cost-effective water loss control actions To coordinate and oversee water loss management actions across its multiple districts, Cal Water has added a Water Loss Program Analyst position to its conservation staff.

4.4.2 Metering and Pricing
Cal Water has deployed conservation-oriented rate designs in all its districts since 2008. The CPUC reviews these rate designs every three years as part of a general rate case. Cal Water is continuously seeking ways to improve the efficiency and equity of the rates and charges paid by customers. One example is Cal Water’s Customer Assistance Program (CAP), which provides bill discounts to qualifying lower income households.

All service connections in the District are metered. In addition to its use for billing, Cal Water uses meter data in the management of its conservation programs, including using it to analyze water use trends and identify customers that may benefit from Cal Water conservation programs. Cal Water is also piloting automatic meter reading (AMR) and advanced metering infrastructure (AMI) in several of its districts. Broad adoption of AMI would allow Cal Water in the future to detect and alert households of leaks and other possible problems as well as provide customers with tailored water use information to help them use water more efficiently. 1406
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4.5 Conservation Partnerships
Cal Water collaborates with organizations at the local, state, and national level to promote and advance water use efficiency, including as a member of the following organizations and initiatives.

California Water Efficiency Partnership (CalWEP) – CalWEP’s mission is to maximize urban water efficiency and conservation throughout California by supporting and integrating innovative technologies and practices; encouraging effective public policies; advancing research, training, and public education; and building collaborative approaches and partnerships. In addition to being a CalWEP member, Cal Water serves on the organization’s board of directors.

Alliance for Water Efficiency - The Alliance for Water Efficiency (AWE) is a national non-profit organization dedicated to efficient and sustainable use of water. In addition to being an AWE member, Cal Water uses the AWE Water Conservation Tracking Tool to evaluate conservation programs and track water savings.

EPA WaterSense - As an EPA WaterSense partner, Cal Water has committed to educating its customers about the value of water, water efficiency, and the WaterSense brand. Products and services earning the WaterSense label have been certified to be at least 20 percent more efficient without sacrificing performance. 5 Conservation Budget
The District’s recommended conservation budget for the period 2021-2025 is presented in Figure 8.5 Cal Water used the three-step process shown in Figure 9 to develop the conservation budget. In the first step, a wide range of possible conservation programs are qualitatively screened in terms of their potential savings, implementation feasibility, customer receptivity, and cost. The program screening filters used in this step are listed in Table 4. In the second step, the programs passing through the screen are quantitatively analyzed using the AWE’s Water Conservation Tracking Tool. In the third step, a portfolio of programs is developed based on the results of the second step. As discussed earlier, in its two most recent general rate cases Cal Water has further refined the conservation budget based on the results of a risk assessment used to determine which districts may require additional resources to meet the state’s new conservation regulations.
5 This is a composite of the conservation budget the CPUC approved in Cal Water’s 2018 general rate case, which covers the period 2020-2022, and the budget Cal Water is proposing in its 2021 general rate case, which covers the period 2023-2025. Depending on the outcome of the general rate case, the adopted 2023-2025 budget may differ from Cal Water’s recommended budget. 1407
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Figure 8. Recommend Conservation Budget and Allocation: 2021-2025 1408
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Figure 9. Conservation Program Assessment Method
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Table 4. Conservation Measure Qualitative Screening Filters Filter Description
Water Savings
Potential
The amount of water a measure can potentially save over its lifespan or over a certain period after an action that encourages behavioral change (such as receipt of a home water survey). This filter screens out measures where potential savings are too low to make it worthwhile.

Certainty of
Water Savings
The certainty of the water savings estimated in Water Savings Potential.

Some measures have high potential but low certainty because they are new and untested or because they rely on uncertain behavioral actions of participants. Other measures have low potential but high certainty. This filter screens out measures that have low expected savings (i.e., measures with high certainty but low potential or measures with high potential but low certainty) or flags these measures as candidates for pilot programs.

Implementation
Feasibility
The ease with which a measure can be implemented, such as adequate budget and staff resources to handle outreach and ongoing administrative needs. This filter screens out measures than are considered infeasible to implement.

Customer
Receptivity
The degree to which customers are receptive to a measure, such as how easy or difficult it is for a customer to apply for a certain rebate or arrange for a water survey. This filter screens out measures that are unlikely to be favored by customers.

Adaptability
The ease with which a measure can be scaled to react to a changing market (e.g., increasing or decreasing a toilet rebate to ramp up/down the participation rate), or adjusted to accommodate a different market sector (e.g., redesigning the incentives or other parameters of a singlefamily landscape turf replacement program to target the multi-family or commercial sectors). This filter screens out measures that cannot be readily adapted to changing circumstances of the market.

Cost
The expected cost-effectiveness of the measure relative to other measures. This filter screens out measures that are unlikely to be costeffective or would crowd out other desirable measures because of its expense.
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6 Performance Metrics
Cal Water periodically evaluates program savings potential and cost-effectiveness using the AWE Water Conservation Tracking Tool. Based on the most recent evaluation, the expected water savings and cost-effectiveness of Visalia’s conservation program are as follows:
• Water Savings – Up to 600 AF/year and cumulatively up to 9,000 AF over the useful life of the measures. Program water savings will help the District comply with new state water conservation and groundwater management regulations.
• Unit Cost – $400/AF (rounded to nearest $100), which is cost competitive with alternative sources of water supply.
7 Program Monitoring and Reporting
Cal Water regularly reviews its conservation programs to ensure they are performing as expected. This includes the following:

Program Tracking - Cal Water uses the AWE Water Conservation Tracking tool to track program participation, cost, and water savings. This data helps Cal Water monitor program performance, analyze water use trends, and forecast future water demand.

Research and Evaluation – Cal Water regularly evaluates program performance and undertakes pilot projects to assess the effectiveness of its programs. Examples include:
• Comprehensive statistical evaluations of bathroom retrofit programs operated between 2013 and 2018
• Statistical evaluations of water savings associated with high-efficiency irrigation nozzle replacement, smart irrigation controller installation, and turf replacement programs.
• Development of statistical models of customer program participation that help Cal Water target programs based on household and neighborhood attributes. • AMR and AMI pilot projects.

Annual Conservation Report – Cal Water annually reports on the conservation program’s progress and accomplishments, and posts public reports for each of its 1411
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districts on its public website (https://www.calwater.com/conservation/waterconservation-reports/).

CPUC Reporting – Cal Water reports to the CPUC annually on the implementation, cost, and performance of its conservation programs.

State Reporting – Starting in 2023, Cal Water will annually report District water use relative to its water use objective as part of the new Making Water Conservation a California Way of Life regulations.
1412
California Water Service 2020 Urban Water Management Plan Visalia District
June 2021
Printed 6/24/2021
Page I-1
EKI Environment & Water, Inc.

M.Cubed
Gary Fiske and Associates
Appendix I: Resolution to Adopt UWMP
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APPENDIX C
PRATT FAMILY RANCH WSA – CONSISTENCY WITH DWR GUIDELINES 1416
Pratt Family Ranch WSA – Consistency with DWR Guidelines Guidelines Section Number and
Title (DWR, 2003)
Guidelines Direction Relevant WSA Section and
Response
Section 1 (page 2). Does SB 610
or SB221 apply to the proposed
project?
Is the project subject to SB 610?
Is the project subject to CEQA
(Water Code §10910(a)? If yes,
continue.

WSA Section 1.1. Yes, the
project is subject to SB610 and
CEQA.

Is it a “Project” as defined by
Water Code §10912(a) or (b)?
If yes, to comply with SB 610 go
to Section 2.0, page 4.

WSA Section 1.1. Yes, the
Project is considered to meet
the definition of “project” per
Water Code §10912(a) or (b).

Is the project subject to SB 221?
Does the tentative map include
a “subdivision” as defined by
Government Code
§66473.7(a)(1)? If no, stop.

No, the Project does not include
a “subdivision”, SB 221 does not
apply to the Project, and no
further action relevant to SB
221 is required.

Section 2.0 (page 4). Who will
prepare the SB 610 analysis?
Is there a public water system
(“water supplier”) for the
project (Water Code
§10910(b)? If no, go to Section

3.0, page 6.

WSA Section 2.1. Yes, the
project site will connect to a
public water system.

Section 3.0 (page 6). Has an
assessment already been
prepared that includes this
project?
Has this project already been
the subject of an assessment
(Water Code §10910(h)? If no,
go to Section 4.0, page 8.

No, the Project has not been the
subject of an assessment.

Section 4.0 (page 8). Is there a
current Urban Water
Management Plan?
Is there an adopted urban water
management Plan (Water Code
§10910(c)? If yes, continue. If
yes, the information from the
UWMP related to the proposed
water demand for the project
may also be used for carrying
out Section 5.0, Steps 1 and 2,
Section 7; proceed to Section 5,
page 10 of the Guidelines.

Yes, there is an Urban Water
Management Plan (UWMP) for
the proposed project location
described in WSA Section 3.2.

Is the project water demand for
the project accounted for in the
most recent UWMP (Water
Code §10910(c)(2)? If no, go to
Section 5.0, page 10.

No
Section 5.0 (page 10). What
information should be included
in an assessment?
Step One (page 13).

Documenting wholesale water
supplies.

The Project is not a retail water
supplier and would not include
the use of wholesale water
supplies.

Step Two (page 17).

Documenting Supply if
Groundwater is a Source.

The proposed water supply
wells are located within the
California Water Service -
Visalia Water District. WSA
Sections 1.3, 2.3 and 3.2.
1417
Guidelines Section Number and
Title (DWR, 2003)
Guidelines Direction Relevant WSA Section and
Response
Specify if a groundwater
management plan or any other
specific authorization for
groundwater management for
the basin has been adopted and
how it affects the water
supplier’s use of the basin.

WSA Section 3.2
The water supply wells are
located within the Mid-Kaweah
and Greater Kaweah
Groundwater Sustainability
Agencies which includes the
California Water Service -
Visalia Water District.

Description and analysis of the
amount and location of
groundwater pumped by the
water supplier for the past five
years. Include information on
proposed pumping locations
and quantities. The description
and analysis is to be based on
information that is reasonably
available, including, but not
limited to, historic use records
from DWR.

California Water Service -
Visalia Water District historic
records included in WSA
Section 3.0. WSA Section 1.3
provides a description of the
Project’s water requirements.

Analysis of the location,
amount, and sufficiency of
groundwater that is projected
to be pumped by the water
supplier.

WSA Section 3.2. The quantity
of water available in California
Water Service - Visalia Water
District is sufficient for the
Project.

Step 3 (page 21). Documenting
project demand (Project
Demand Analysis).

WSA Section 1.3. Construction
of the Project will require 38-
acre feet per year.

Step 4 (page 26). Documenting
dry year(s) supply.

WSA Section 3.2. Addresses
water supply availability
including during dry years.

Step 5 (page 31). Documenting
dry year(s) demand.

WSA Section 3.2 addresses
annual demands, including dry
year scenarios.

Section 6.0 (page 33). Is the
projected water supply
sufficient or insufficient for the
proposed project
WSA Section 4.0 summarizes
how the identified water
supply/supplies are considered
sufficient for the Project.

Section 7.0 (page 35). If the
projected supply is determined
to be insufficient.

Does the assessment conclude
that supply is “sufficient”? If no,
continue.

WSA Section 4.0 concludes that
sufficient water supplies are
available for the Project.

Section 8.0 (page 38). Final SB
610 assessment actions by lead
agencies.

The lead agency shall review
the WSA and must decide
whether additional water
supply information is needed
for its consideration of the
proposed project. The lead
agency “shall determine, based
on the entire record, whether
The WSA for the Project must
be approved prior to or in
concurrence with the EIR.
1418
Guidelines Section Number and
Title (DWR, 2003)
Guidelines Direction Relevant WSA Section and
Response
projected water supplies will be
sufficient to satisfy the demands
of the project, in addition to
existing and planned future
uses.”
The description of the
groundwater basin may be
excerpted from the
groundwater management plan,
from DWR Bulleting 118,
California’s Ground Water, or
from some other document that
has been published and that
discusses the basin boundaries,
type of rock that constitutes the
aquifer, variability of the
aquifer material, and total
groundwater in storage
(average specific yield times the
volume of the aquifer).

WSA Section 2.2 provides a
description of the groundwater
basin characteristics using all
available resources, including
DWR Bulletin 118.

In an adjudicated basin the
amount of water the urban
supplier has the legal right to
pump should be enumerated in
the court decision.

Basin is not adjudicated.

The Department of Water
Resources has projected
estimates of overdraft, or
“water shortage”, based on
projected amounts of water
supply and demand (basin
management) are projected by
the Watermaster agency
(AVEK) in WSA Section 3.2, the
hydrologic region level in
Basin groundwater resources
are discussed in WSA Section

2.3. Bulletin 160, California Water
Plan Update. Estimates at the
basin or subbasin level will be
projected for some basins in
Bulletin 118. If the basin has
not been evaluated by DWR,
data that indicate groundwater
level trends over a period of
time should be collected and
evaluated.

If the evaluation indicates an
overdraft due to existing
WSA Section 3.2. The
referenced and Appendicized
1419
Guidelines Section Number and
Title (DWR, 2003)
Guidelines Direction Relevant WSA Section and
Response
groundwater extraction, or
projected increases in
groundwater extraction,
describe actions and/or
program designed to eliminate
the long term overdraft
condition.

California Water Service -
Visalia Water District 2020
Urban Water Master Plan
describes in detail the subject
actions and programs.
1420
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419 West Murray Avenue, Visalia, CA 93291
August 30, 2023
RE: Pratt Family Ranch – Development Agreement
Dear Mr. Smith:

We have reviewed the proposed development agreement and request modifications to Article 2.2 to read:

Before the City allows for the recording of a final subdivision map pertaining to any portion of the tentative subdivision map within the portion of the Property situated within Tier III, building permits for new dwelling units shall be issued for 85% of lots in Tier II, which equates 209 residential lots.

We believe applying the 85% rule against the overall Tier II property would be consistent with the City’s interest in having concentric growth. The development agreement proposes measures that would control when we could take our Tier III tentative map to Planning Commission and when we could record the Tier III final map, further enabling the City to manage growth consistent with the General Plan.

Thank you for your consideration. I’m available to discuss further at 661-381-8176.

Sincerely,
Richelle C. Cariño
1424
Visalia City Council
Staff Report
Visalia City Council
707 W. Acequia
Visalia, CA 93291
File #: 23-0306 Agenda Date: 9/5/2023 Agenda #: 1.

Agenda Item Wording:

UPCOMING COUNCIL MEETINGS
Monday, September 18, 2023 @ 707 W. Acequia at 7:00 p.m.

Monday, October 2, 2023 @ 707 W. Acequia at 7:00 p.m.

If you have a disability and require a reasonable accommodation to fully participate in the meeting, please contact Michelle Nicholson, on or before Tuesday, September 5, 2023 to discuss your accessibility needs: 559-713-4512 or email at [email protected] <mailto:[email protected]> .

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