Parts Manager: Tim Dvorak; [email protected]
Sr. Parts Specialist: Keith Kult; [email protected] Replacement Parts for Municipal Customers
DATE: 6/4/2025
Dear City of Visalia,
I am writing to inform you that Ray Gaskin Service is our sole source distributor of New Way® & ROTO PAC® parts and service, for your area.
Our distributor territories are protected, and we do not allow other distributors to ship into areas that they do not service. If you have any questions on this matter, please feel free to call us.
Keep in mind that the use of parts and other assemblies from another manufacturer as substitutes for New Way original equipment manufacturer (OEM) products WILL void a unit’s limited warranty.
Sincerely,
Keith Kult
Senior Parts Specialist