cc 2023 AR 06/01 update on strategic plan to address homelessness

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® CITY COUNCIL
AGENDA ❑ COMMUNITY DEVELOPMENT COMMISSION
❑ SUCCESSOR AGENCY
REPORT ❑ BUENA SANITATION DISTRICT
❑ JOINT POWERS FINANCING AUTHORITY
Department: City Manager Item No: D1
Prepared by: Jonathan Lung, Homeless Services Program Manager Meeting Date: June 1, 2023 Approved by: John Conley, City Manager Agenda Location: Workshop SUBJECT: UPDATE ON THE IMPLEMENTATION OF THE STRATEGIC PLAN TO ADDRESS

HOMELESSNESS
RECOMMENDATION: Receive an update on the implementation of the Strategic Plan to Address Homelessness.

CORRELATION TO CITY COUNCIL GOALS: (1) Homelessness and Housing, and (2) Public Safety.

PRIOR ACTION: On April 25, 2023, adopted City Council Resolution No. 2023-67, approving the First Amendment to the Agreement with Jewish Family Service of San Diego to provide Safe Parking Operator Services; and adopted City Council Resolution No. 2023-68, authorizing participation in the Capital Emergency Housing Solutions Grant Program (Vote: 4-0, O'Donnell Absent).

On February 14, 2023, adopted City Council Resolution No. 2023 -9, authorizing the application for the Encampment Resolution Funding Round 2 (ERF-R2) grant from the Interagency Council on Homelessness (CAL ICH) (Vote: 5-0).

A comprehensive list of prior actions is included as Exhibit 1.

STATEMENT ON THE SUBJECT: On March 10, 2020, the City Council adopted the Strategic Plan to Address Homelessness (Strategic Plan) to address factors contributing to individuals and families at-risk of and experiencing homelessness through programs and practices that have proven successful in other places but are tailored to Vista. The Strategic Plan is a living document that is updated and developed on an ongoing basis depending on funding sources, legislative changes, community need, and program outcomes. The Strategic Plan utilizes a three-pronged approach, blending services, resources, and enforcement to address the following primary goals:
1) Prevent Homelessness;
2) Improve Quality of Life; and
3) Reduce the number of people experiencing Homelessness.

The Strategic Plan was created through extensive community outreach and input including four community meetings, two business community meetings, four City Council meetings, one public workshop and 14 one-on-one meetings with various homeless service providers and community groups.

ACTION: Received an update on the implementation of the Strategic Plan to Address Homelessness.

Directed staff to include rental assistance program in the Strategic Plan to Address Homelessness, investigate all funding sources available and bring back to Council.

Vote: 5-0
Clerk/S .cretary
06/01/2023 D 1 Page 1 of 59

MEETING DATE: June 1, 2023 PAGE 2
SUBJECT: UPDATE ON THE IMPLEMENTATION OF THE STRATEGIC PLAN TO ADDRESS

HOMELESSNESS
Since the adoption of the Strategic Plan and the contracted work, the City's understanding of the needs of the community has evolved. As noted above, the Strategic Plan is a living document with flexibility to best meet community needs. The body of work to address homelessness has expanded and now includes ancillary resources, including housing navigation and a state funded encampment resolution grant program that supplements contracted programs. Over the last 36 months, the cumulative resources invested in the Strategic Plan activities have significantly increased with the addition of the new state grant funds. The chart below identifies the cumulative amount of funds currently contracted for each goal within the Strategic Plan.

Strategic Plan Goal Amount Contracted
Prevent Homelessness $ 355,000.00
Improve Quality of Life $ 440,000.00
Reduce Homelessness $ 2,331,563.00
Total $ 3,126,563.00
Strategic Plan Funding Contract
Activity Service Provider Goal Source Amount Expended Encampment Resolution City of Vista Public Improve Quality Grant- Restoration and Works of Life ERF1 $125,000 $70,900 Mitigation
Safe Parking Jewish Family Improve Quality Cannabis $315,000 $ - Service of San Diego of Life YEFB
Encampment Resolution Reduce
Grant- Outreach and Exodus Recovery Homelessness ERF1 $695,824 $459,575 Engagement
Social Worker- Outreach Exodus Recovery Reduce PLHA3 $985,739 $554,850 and Engagement Homelessness
Shelter Beds Alliance for Regional Reduce PLHA $600,000 $450,000 Solutions Homelessness
Motel Voucher Program Interfaith Community Reduce PLHA $50,000 $50,000 Solutions Homelessness
Homeshare Elderhelp of San Prevent HSA4 $105,000 $90,416 Diego Homelessness
Homeless Prevention North County Lifeline Prevent State Budget $250,000 $250,000 Pilot Program Homelessness Earmark
TOTAL $3,126,563 $1,925,742

1. ERF = Encampment Resolution Funding

2. YEFB =Year End Fund Balance

3. PLHA= Permanent Local Housing Allocation

4. HSA = Housing Set-Aside
Internal Homelessness Working Group. The Internal Homelessness Working Group includes City staff from Code Enforcement, Public Works, Fire, Stormwater, Recreation & Community Services, Building & Planning, Economic Development, City Attorney's Office, Housing and Homeless Services, the Community Improvement Team, and the City Manager's Office. The City's social work contractor, Exodus Recovery, Inc. (Exodus), members of the City's Homeshare contractor, Elderhelp of San Diego (Elderhelp), members 06/01/2023 D 1 Page 2 of 59

MEETING DATE: June 1, 2023 PAGE 3
SUBJECT: UPDATE ON THE IMPLEMENTATION OF THE STRATEGIC PLAN TO ADDRESS

HOMELESSNESS
of the Vista Sheriff's Community Oriented Policing and Problem Solving (COPPS) team, and representatives from Caltrans also participate in Group meetings. The Group meets bi-monthly to discuss how each division and agency uniquely addresses homelessness and identifies opportunities to collaborate with information, strategize, and initiate cross-department and/or cross-agency deployment of resources.

Since the last update in December 2022, the group has identified the need for increased outreach and encampment clean up in and around the Sycamore Avenue area. Generally, when an encampment is identified within the City's right-of-way (ROW), a 72-hour Notice of Property Removal is posted, the encampment is cleaned after 72 hours, and any unhoused individuals on site are offered services by City social workers. With these notices being posted regularly in the Sycamore Avenue area, permanent Notice of Cleanup signage was recommended to be installed. City Attorney's staff developed language for the sign and the City's Communications Officer rendered the final draft, which is attached as Exhibit 2. On April 18, 2023, the Public Works Department printed and installed the signs in hot spots along Sycamore Avenue and University Drive. The sign locations are illustrated in Exhibit 3.

In accordance with the permanent postings, these areas are visited weekly by the Community Improvement Maintenance Workers (Community Improvement Team). This schedule mirrors Caltrans' schedule of Vista encampment cleanups, including the state ROWs around the Sycamore ramps off State Route 78. As these areas are visited, Community Improvement Maintenance Workers remove any property that is found within the City's ROW area. Social workers from Exodus are on-call during these days to come to the area and engage with unsheltered individuals as they are identified. COPPS deputies are also on-call during these times to engage with trespassers on private properties adjacent to the noticed cleanup areas. Letters of Agency (Trespass Arrest Authorization) are submitted by these private property owners and filed with the Sheriff's Department to authorize the COPPS deputies to continuously enforce trespassing violations.

These letters must be updated every 30 days.

Between April 21, 2023, and May 19, 2023, City crews removed eleven bags of trash and nine shopping carts and engaged one unsheltered individual. The Sycamore Encampment Cleanup Tracker log is included as Exhibit 4.

Homeless Prevention Pilot Program. In Fiscal Year (FY) 2019/20 the City received a $250,000 state budget allocation for homeless prevention and intervention funding. As a result of this funding, between August 2020 and August 2022, the City contracted with North County Lifeline to provide Homeless Prevention resources for Vista families and individuals. The Homeless Prevention Pilot Program (HPP Program) provided short-term financial assistance with case management to help participants increase self- sufficiency. The HPP Program distributed $191,922 to assist 59 families, totaling 173 Vista residents who were at risk of becoming or returning to homelessness. The HPP Program enabled the City's social workers and housing navigator to assist families in need by providing supplemental resources, such as rental and utility assistance, security deposit costs, and application fees after they had been matched to housing vouchers.

In response to the COVID-19 Pandemic, the City of Vista received Community Development Block Grant (CDBG) Coronavirus Aid Relief and Economic Security (CDBG-CV) Act funding. With the first round of CDBG-CV funding, the City of Vista allocated $230,000 to North County Lifeline to provide additional rental assistance. During the program, $142,561 of rental assistance was administered to 37 Vista families, totaling 121 individuals, before this program ended in response to the County of San Diego Emergency Rental Assistance Program.

Data based on responses from rental assistance recipients who participated in a follow-up survey via phone calls or email conducted by North County Lifeline show that at six months after the end of the programs, 88 06/01/2023 D 1 Page 3 of 59

MEETING DATE: June 1, 2023 PAGE 4
SUBJECT: UPDATE ON THE IMPLEMENTATION OF THE STRATEGIC PLAN TO ADDRESS

HOMELESSNESS
percent were able to retain their housing. After thirteen months from the end of the program, 75 percent of rental assistance recipients were able to retain their housing. Additionally, client satisfaction surveys collected show that 87.5 percent of recipients were satisfied with their experience. The HPP Program and CDBG-CV Rental Assistance program reports are included as Exhibit 5 and the client satisfaction survey is included as Exhibit 6.

From March 2021 to December 2022, the County of San Diego offered the Emergency Rental Assistance Program with a greater financial capacity for longer term rental and deposit assistance. A total of 4,131 applications were submitted by Vista households, of which 1,465 awards were made totaling $16.1 million to assist 1,445 Vista households. In total, $244,208,955 were administered countywide, excluding the City of San Diego and Chula Vista, who each administered their own rental assistance programs.

Homeshare Coordination Services. The City of Vista is in its third year of a contract with Elderhelp of San Diego to conduct outreach and education for their Homeshare program, which matches people seeking affordable housing with home providers, primarily older adults, who wish to continue living in their homes.

Elderhelp conducts outreach and education to various Vista organizations, presenting to local service groups, parishes, and ongoing outreach at the Gloria McClellan Adult Activity Center. Since the last Strategic Plan Update in December 2022, Elderhelp has provided additional outreach to Mobile Home Parks and faith-based organizations in Vista. An additional housing navigator, dedicated to the City of Vista, has been onboarded since the last update. Elderhelp's marketing materials are included as Exhibit 7.

The Homeshare strategy is a unique affordable housing option that requires a significant amount of program and relationship building, which was why a three-year contract was encouraged. Currently in Vista, there is one active match that has been in place since October 2022. There are also two Vista providers pending matches with seekers and 19 Vista seekers on the interest list.

Encampment Clean-Up. Between October 1, 2022, and March 31, 2023, a total of 268 homeless encampments on private property were reported to Code Enforcement and 133 of those encampments were resolved by the property owner. The Public Works Department has strengthened collaboration with Code Enforcement, Stormwater Division, Sheriffs Department, Fire Department, and Community Improvement Team to ensure encampments do not interfere with pedestrian mobility along City ROWs and enforce environmental protection of the biological preserve overlay (BPO) areas. Between October 1, 2022, and March 31, 2023, 38 tons of trash were collected from the BPO areas along Hacienda Drive and 3 tons of trash were collected in the remaining areas of the city. Between June 2022 and March 2023, a total of 100 unduplicated individuals were engaged by social workers in the Hacienda BPO. Of those 100 individuals engaged, 31 were placed into either shelter or housing.

Existing fencing along the City's ROW surrounding a portion of the Hacienda BPO consists of traditional 2- 3/8-inch chain link weave that is consistently compromised using simple hand tools to access the BPO area.

The City has contracted to have improved fencing installed along this portion of the BPO perimeter with one-inch galvanized chain link weaved fence that improves the defensibility of the fence to deter illicit access to the area. The area where the fencing will be improved is illustrated in Exhibit 8.

Since the last Strategic Plan Update, both Community Improvement Maintenance Worker positions have been filled and beginning in June 2023, at least one Community Improvement Team (CIT) member will be scheduled to work on Saturday and Sunday. CIT staff have taken responsibility for completing work orders for encampment cleanups and citywide beautification duties that were previously coordinated by the Public Works Department. This includes removing shopping carts and debris in public areas; scheduling and leading the Hacienda BPO walkthroughs; posting and cleaning encampments throughout the city, including 06/01/2023 D 1 Page 4 of 59

MEETING DATE: June 1, 2023 PAGE 5
SUBJECT: UPDATE ON THE IMPLEMENTATION OF THE STRATEGIC PLAN TO ADDRESS

HOMELESSNESS
the Sycamore Avenue cleanups as discussed above; and coordinating with Exodus and COPPS for social outreach as necessary.

Governmental and Legislative Advocacy. Staff continues to monitor federal, state, and local funding opportunities in alignment with the Strategic Plan to Address Homelessness. In February 2022, the City was awarded $1,828,394 from what would be the first round of the Encampment Resolution Funding (ERF1) Grant Program administered by the California Interagency Council on Homelessness (Cal ICH). The ERF1-funded project features targeted outreach, housing navigation services, and restoration to the original-intended use of the 24-acre City-owned parcel along Hacienda Drive that runs parallel to State Route 78 along Buena Vista Creek within the Buena Vista Watershed and surrounding areas.

SB 197 and AB 178 amended the program to allocate an additional $300 million for Round 2 of ERF funding (ERF2). On December 1, 2022, Cal ICH released a Notice of Funding Availability (NOFA) for ERF2 programs that will fund actionable, person-centered local proposals that resolve the experience of unsheltered homelessness for people residing in encampments. Awards made towards resolving these experiences of homelessness must address the safety and wellness of people within encampments, resolve critical encampment concerns, and transition individuals into interim shelter with clear pathways to permanent housing or directly into permanent housing, using data-informed, non-punitive, low-barrier, person-centered, Housing First, and coordinated approaches. The NOFA also called for coordinated efforts with state agencies in resolving encampments that occupy both local and state ROWs.

On February 28, 2023, staff submitted a proposal for ERF2 funding for $4,079,054. The proposal includes targeted encampment outreach in conjunction with Caltrans and the master lease of two adjacent buildings on S. Santa Fe Avenue that each contain two stories. Each story of each building contains six bedrooms, two bathrooms, and a kitchen, for a total of 24 single-occupancy units. Each building's bedrooms will be furnished with a bed, nightstand, and locking storage. Additional beds will also be acquired and kept in storage for use when accommodating couples in the same unit and both buildings will accommodate pets.

One building will be utilized as an emergency non-congregate shelter. The units will be available for single occupancy and provide shelter for individuals with trauma that inhibits their willingness or ability to accept a bed at a congregate shelter. The ability to expand each room to accommodate partners alleviates the refusal of shelter when couples are not able to shelter together. The second building will be utilized as interim housing for clients whose cases have developed to include a housing stability plan. Clients enrolled in this interim housing will have the ability to stay up to 24 months as they continue to develop a housing stability plan and household budget that will include, but is not limited to, rental payments, items needed in the household to maintain safe and sanitary conditions, and essential household items. Once a plan is in place, the housing navigator will assist in identifying and securing permanent housing opportunities.

The proposed program will center an individual's choice by prioritizing their autonomy and agency in decision-making regarding their own care and support. This will be achieved through a person-centered approach that recognizes the unique needs, values, and preferences of each individual. Trauma-informed services and support will be provided by creating a safe and supportive environment that recognizes the potential impact of past trauma on an individual's well-being. The provision of non-congregate shelter and accommodation of pets will be paramount in the ability and willingness for encampment residents to accept shelter who have previously refused current congregate shelter opportunities.

Secure Shelter Beds. The City is in the third year of a contract with the North County Alliance for Regional Solutions (ARS). The contract was initiated in August 2020 to prioritize up to ten shelter beds per night in ARS' existing low-barrier shelters for people experiencing homelessness in Vista. The City social workers coordinate with the ARS shelters to place individuals at local shelters including Haven House located in 06/01/2023 D 1 Page 5 of 59

MEETING DATE: June 1, 2023 PAGE 6
SUBJECT: UPDATE ON THE IMPLEMENTATION OF THE STRATEGIC PLAN TO ADDRESS

HOMELESSNESS
Escondido and La Posada located in Carlsbad. Between October 1, 2022, and March 31, 2023, a total of 23 unduplicated individuals from Vista have been placed in shelters, staying for 595 nights. The Year 3 quarterly reports from ARS are included as Exhibit 9.

During these six months, five Vista residents have found stable housing and one Vista resident has moved into a hotel that he is paying for himself. In addition, seven Vista residents were exited from shelters due to difficulty abiding by shelter regulations.

Safe Parking. January 10, 2023, the City Council adopted Resolution No. 2023-2, approving an agreement with Jewish Family Service of San Diego (JFS), to provide Safe Parking Operator Services (Safe Parking Agreement), with Phase I providing site selection consultation services. On April 25, 2023, the City Council adopted Resolution No. 2023-67, approving the First Amendment to the Agreement with JFS to provide Safe Parking Operator Services, authorized an additional $111,000 to increase security personnel to cover the full hours of operation of the program and for two ADA compliant portable restrooms; directed staff to move the location of the program to the Eucalyptus parking lot; and adopted Resolution No. 2023-68, authorizing participation in the Capital Emergency Housing Solutions Grant Program. This was part of Phase ll, which includes program implementation and operation. The Safe Parking map is included as Exhibit 10.

The Safe Parking Program will host up to 25 vehicles for individuals and families living in their vehicles to park safely at night. The Safe Parking program will provide a welcoming environment, meaningful resources and tools, and dignified support to help families stabilize and transition back into permanent housing. The program will operate seven days a week and provide reasonable accommodation for pets and certain types of comfort animals.

Staff are currently working with JFS to obtain pricing for the changes directed by City Council Resolution No. 2023-67 to finalize the First Amendment to the Safe Parking Agreement. A 12-week implementation timeline will begin upon final approval of the Safe Parking Agreement and the lot is expected to be open to enrolled clients in August 2023.

Social Worker Outreach and Housing Navigation. The City is in the third year of a contract with Exodus Recovery for a social worker, housing navigator, and community health worker to conduct outreach, case management, and housing placement for Vista's unsheltered community. This is supplemented by the two additional social workers, housing navigator, and community health worker provided with the ERF1 grant. The social workers, housing navigators, and community health workers work in close coordination with the City's Code Enforcement, Community Improvement Team, City Manager's Office, Public Works, Stormwater, Housing & Homeless Services staff, the Sheriffs COPPS unit, California Highway Patrol, Caltrans, County of San Diego Health and Human Services Agency (HHSA), medical providers, substance abuse resources, social services, and shelters. The social workers continue to perform targeted outreach and scheduled appointments to encampment sites and individuals experiencing homelessness throughout the city through direct referrals. The social workers also assist clients in accessing basic needs, making relevant referrals and linkages throughout the community, and completing the Vulnerability Index - Service Prioritization Decision Assistance Tool (VI-SPDAT) in the field. This VI-SPDAT assists in determining risk and prioritization when aiding unsheltered and at-risk of homelessness individuals.

Between October 1, 2022, and March 31, 2023, the City's Social Worker engaged a total of 281 unique individuals experiencing homelessness in Vista, resulting in 278 referrals. Overall, 58 percent of referrals resulted in successful linkages, 9 percent were declined, and 32 percent are pending. The comprehensive biannual report for the Exodus outreach programs is included as Exhibit 11. 06/01/2023 D 1 Page 6 of 59

MEETING DATE: June 1, 2023 PAGE 7
SUBJECT: UPDATE ON THE IMPLEMENTATION OF THE STRATEGIC PLAN TO ADDRESS

HOMELESSNESS
Awards. As mentioned in the December update, in September 2022, the City was honored by the International City/County Management Association (ICMA) as the recipient of the ICMA Program Excellence Award for Community Health and Safety for Vista's Strategic Plan to Address Homelessness. This is a prestigious honor and staff have been selected by ICMA to provide a presentation on the Strategic Plan at the ICMA Annual Conference this year in October.

FISCAL IMPACT: Discussion of the Strategic Plan to Address Homelessness does not have a direct fiscal impact. Staff will return to the City Council before proceeding with any items presented which would require additional contracting or budget allocation.

EXHIBITS:

1. Prior City Council Actions

2. Notice of Clean Up Signage

3. Locations of Clean Up Signs

4. Tracking Log of Sycamore Encampments Cleaning

5. Homeless Prevention Pilot Program & CV Rental Assistance Reports

6. Rental Assistance Client Satisfaction Survey

7. Elderhelp Marketing Materials

8. Map of Improved Fencing Area

9. Alliance for Regional Solutions Shelter Bed Report

10. Safe Parking Map

11. Exodus Outreach Biannual Program Report
06/01/2023 D 1 Page 7 of 59

STRATEGIC PLAN TO ADDRESS HOMELESSNESS
Prior City Council Actions
On April 25, 2023, adopted City Council Resolution No. 2023-67, approving the First Amendment to the Agreement with Jewish Family Service of San Diego to provide Safe Parking Operator Services; and adopted City Council Resolution No. 2023-68, authorizing participation in the Capital Emergency Housing Solutions Grant Program (Vote: 4-0, O'Donnell Absent).

On January 10, 2023, adopted City Council Resolution No. 2023-2, approving an agreement with Jewish Family Service of San Diego,to provide Safe Parking Operator Services (Vote: 5-0).

On December 13, 2022, adopted City Council Resolution No. 2022-180, authorizing application and adopting the PLHA Plan for the Permanent Local Housing Allocation Program; and received an update on the implementation of the Strategic Plan to Address Homelessness (Vote: 5-0).

On September 27, 2022, adopted City Council Resolutions No. 2022- 142, approving an agreement with Exodus Recovery, Inc to provide case management and outreach services to address homelessness in Vista; and adopted City Council Resolution No. 2022-143, approving an agreement with Interfaith Community Services, Inc. to provide shelter beds to address homelessness in Vista (Vote: 5-0).

On June 28, 2022, discussed the Safe Parking Program Request for Proposals and provided direction to staff(Vote: No vote).

On April 26, 2022, directed staff to develop an RFP for a safe parking program and to allocate up to$250,000 for the establishment of a safe parking site (Vote: 4-1, Ritter opposed).

On January 25, 2022, directed staff to review safe camping and safe parking and bring back recommendations at a future City Council meeting(Vote: 4-1, Ritter opposed).

On September 27, 2022, adopted the following City Council Resolutions:
• No. 2022-141, approving an agreement with Exodus Recovery, Inc.to provide case management and outreach services to address homelessness in Vista (Vote: 5-0). • No. 2022-143, approving an agreement with Interfaith Community Services, Inc.,to provide shelter beds to address homelessness in Vista (Vote: 5-0).

On September 13, 2022, discussed a permanent supportive housing request for qualifications and, by consensus, directed staff to move forward (No Vote).

On May 24, 2022, received an update on the implementation of the Strategic Plan to Address Homelessness (No Vote).

On April 26, 2022, Council directed staff to develop an RFP or RFQ for a Permanent Supportive Housing Development and to define a portion of City Funds to assist in this project (Vote 5-0).

On January 25, 2022, Council directed staff to review safe camping and safe parking and bring back recommendations at a future City Council meeting (Vote 4-1, Ritter opposed).

EXHIBIT 1
06/01/2023 D 1 Page 8 of 59

STRATEGIC PLAN TO ADDRESS HOMELESSNESS
Prior City Council Actions
On September 28, 2021, received an update on the implementation of the Strategic Plan to Address Homelessness and adopted the following City Council Resolutions:
• No. 2021- 165, approving the first amendment to the contract with Exodus Recovery, Inc. to provide a full-time social worker and a part-time housing navigator to address homelessness in Vista (Vote 5-0).
• No. 2021- 166, approving an amendment to the agreement with Interfaith Community Services, Inc.to provide shelter beds to address homelessness in Vista (Vote 5-0). • No 2021- 167, approving an amendment to the agreement with North County lifeline for the Homeless Prevention Pilot Program for the Strategic Plan to Address Homelessness Vote 5-0).

Additionally, on September 28, 2021, City Council approved staff's recommendation to include Housing under the Reduce Homelessness Strategy and directed Staff to come back with more information and plans for workshops, community outreach, and funding options for shelters/ housing.

On April 27, 2021, received an update on the implementation of the Strategic Plan to Address Homelessness and approved staff recommendation to continue programs and activities as outlined in the Strategic Plan to Address Homelessness (No Vote).

On August 11, 2020, adopted the following City Council Resolutions:
• No. 2020- 138, approving an agreement with North County Lifeline for the Homeless Prevention Pilot Program for the Strategic Plan to Address Homelessness (Vote: 5-0). • No. 2020- 140, approving an agreement with Interfaith Community Services, Inc.to provide shelter beds to address homelessness in Vista (Vote:5-0). • No. 2020- 141, approving an agreement with Exodus Recovery, Inc.to provide a full-time Social Worker to address homelessness in Vista (Vote: 5-0). • No. 2020- 142, amending the Operating Budget for Fiscal Years 2019/20 and 2020/21 Vote: 5-0).

On June 23, 2020, adopted City Council Resolution No. 2020-115, authorizing application to the Permanent Housing Local Allocation Program and Administration of Program Activities.

On March 10, 2020, approved the Strategic Plan to Address Homelessness and directed staff to begin plan implementation (Vote: 5-0).

On January 28, 2020, provided direction to staff to include all eight strategies identified in the Strategic Plan to Address Homelessness with recommended adjustments to reporting schedules, funding allocation amounts and provisional delayed implementation for one strategy (No Vote).

On January 14, 2020, adopted City Council Resolution No. 2020-4, accepting an allocation of 250,000 from the California Department of Housing and Community Development for homelessness prevention and intervention services, authorizing the City Manager to execute all documents related to the funding, and amending the Operating Budget for the 2019/20 Fiscal Year (Vote: 5-0).

On November 12, 2019, directed staff to include a full-scope social worker led homeless outreach team, and a plan to "rent" shelter beds in existing shelters, in the Strategic Plan to Address Homelessness (No Vote).
06/01/2023 D 1 Page 9 of 59

STRATEGIC PLAN TO ADDRESS HOMELESSNESS
Prior City Council Actions
On October 22, 2019, discussed quality of life, community outreach and education, and legislative advocacy, and by consensus, directed staff to include encampment clean-up activities,the Historic Downtown Outreach Program,the proposed community outreach and education activities, and efforts to engage federal, state, and local representatives in the Strategic Plan to Address Homelessness (No Vote).

On September 24, 2019, discussed prevention and diversion services, and by consensus, directed staff to proceed with attaining one-time state funding for prevention and diversion services, and to include financial assistance and home share components in the Strategic Plan to Address Homelessness (No Vote).

On June 4, 2019, held a workshop to discuss potential strategies to address homelessness and, by consensus, provided direction to staff(No Vote).

On December 11, 2018, discussed the City Council Goals Action Plan for 2018-2020 (No Vote).

On June 12, 2018, discussed the City Council Goals Action Plan for 2018- 2020 (No Vote).

On March 6, 2018, held a workshop and, by consensus, identified top priority goals for Fiscal Years 2018/ 19 and 2019/20 (No Vote).
06/01/2023 D 1 Page 10 of 59

NOTICE 1:3F
CLEAN Li P
City of Vista crews will cleanup trash ,
litter, and unattended items left on this
block on the following days:

TUESDAY AND FRIDAY
starting as early as 8 : 00 a . m .

Please remove any personal belongings
before that time, so that crews can
complete their work.

During the cleanup, the crews will save personal items that appear to be of value. The City of Vista will store the item(s) for 90 days. To claim property, call 760.639.6177 and the City will coordinate the return of your item(s).

If you are experiencing homelessness and would like to be connected to housing and financial assistance, please call 2- 1 - 1*

CITY OF VISTA

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I Encampment Cleanup Tracker
Date Time Personnel Present Individuals Contacted Trash/Debris Collected Notes 4/21/2023 8:00 AM CIT 0 1 Cart CIT(Community Improvement Team) 4/21/2023 1:30 PM CIT 0 1 Cart
4/25/2023 8:30 AM CIT/COPPS/Exodus 0 1 Cart/2 full bags of trash One dead body located under the Shadowridge tunnel 4/25/2023 1:40 PM CIT 0 half a bag of trash
5/2/2023 8:00 AM CIT 0 half a bag of trash
5/2/2023 2:30 PM CIT 0 2 bags of trash Car crash on Sycamore off ramp/called 911 5/5/2023 8:30 AM CIT 0 1 bag of trash
5/5/2023 1:45 PM CIT 0 0 Locations stayed the same from the morning 5/9/2023 8:00 AM CIT 0 2 bags of trash
5/9/2023 1:45 PM CIT 0 1 Cart
5/12/2023 8:00 AM Code Enf. 0 0 No Debris observed 5/16/2023 10:30 AM CIT 0 2 Carts Only able to go out once due to other job duties 5/19/2023 8:15 AM CIT 1 3 Bags of trash,1 Cart,2 Car bumpers 5/19/2023 2:00 PM CIT 0 2 Carts
5/23/2023 9:30 AM CIT 0 1 Cart 3 bags of trash 5/23/2023 2:30 PM CIT 0 1 Cart
EXHIBIT 4
06/01/2023 D 1 Page 13 of 59

Vista CDBG-CV Rental Assistance Program
Total Rental Assitance Amount
Applicant Family Size Reason for Financial Loss Race Ethnicity (Hispanic Y/N) Months Household Income Provided
3 $48,249.99 Loss Job Black/African American No $3,847.24 September-November 2020 3 $49,050.00 Loss Job White No $4,185.00 June-August 2020 4 $36,480.00 Loss Job White Yes $3,450.00 September&October 2020 4 $48,708.84 Loss Job Other Multi-Racial Yes $4,382.32 June-August 2020 3 $47,066.40 Reduction in Hours Other Multi-Racial Yes $4,180 August-October 2020 2 $34,970.32 Loss Job Other Multi-Racial Yes $2,615.00 September&October 2020 4 $42,790.12 Loss lob Other Multi-Racial Yes $3,350.00 September&October 2020 1 $21,600.00 Loss Job American Indian/Alaska Na No $1,475.00 October 2020 7 $47,731.00 Loss Job White No $3,700.00 August&September 2020 S $28,992.00 Tested Positive for CO Other Multi-Racial Yes $3,390.00 September&October 2020 2 $44,550.60 Reduction in Hours White No $4,620.00 August-October 2020 S $84,312.00 Reduction in Hours Black/African American No $4,020.00 May&June 2020 4 $28,800.00 Reduction in Hours Other Multi-Racial Yes $1,655 September 2020 2 $57,240.00 Loss Job White No $4,324.00 June-August 2020 3 $43,968.96 Loss Job Black/African American No $5,000.00 September-November 2020 4 $47,263.56 Loss Job Other Multi-Racial Yes $3,350.00 October&November 2020 4 $9,512.00 Loss Job Other Multi-Racial No $3,747.61 September-November 2020 2 $30,444.00 Loss Job White Yes $4,185 July,September&October 2020 4 $43,481.28 Loss Job White No $5,000.00 September-November 2020 6 $48,845.52 Reduction in Hours Other Multi-Racial Yes $5,000.00 October-December 2020 4 $59,344.00 Loss Job Other Multi-Racial No $2,550.00 November 2020 1 $27,824.52 Loss Job White No $4,852.00 September-November 2020 1 $21,103.99 Loss Job White No $4,475.00 June-August 2020 2 $45,679.20 Loss Job White No $5,000.00 April&May 2020 4 $55,926.24 Reduction in Hours Other Multi-Racial Yes $1,828.50 December 2020&January 2021 7 $59,029.08 Loss Job Other Multi-Racial Yes $4,569.33 December 2020-February 2021 2 $4,469,976.00 Loss Job White No $2,750.00 Partial September&December 2020,Full January 2021 4 $83,724.00 Loss Job White Yes $3,200 January&February 2021 1 $22,512.00 Reduction in Hours White No $1,228.80 February 2021 2 $65,287.08 Loss Job Other Multi-Racial No 54,749.67 November 2020,Parial December 2020&January 2021 4 $46,660.00 Tested Positive for CO Asian No $3,390 January&February 2021 3 $24,311.88 Reduction in Hours White Yes $5,000 December 2020-February 2021 1 $7,626.00 Loss Job Asian No $4,592.00 July-August 2020 1 $46,267.46 Reduction in Hours Other Multi-Racial No $5,000.00 November&December 2020,partial January 2021 5 $57,031.68 Loss lob White No $5,000 January&February 2021,partial March 2021 1 $21,600.00 Loss Job White No $5,000.00 November&December 2020,partial January 2021 6 $26,410.00 Loss Job White Yes $3,900 December 2020,January&February 2021 TOTAL: 121 TOTAL: $ 142,561.47
EXHIBIT 5
06/01/2023 D 1 Page 14 of 59

Vista Homeless Prevention Pilot Program
Applicant Family Size Total Reason for Financial Race Ethnicity(Hispanic Y/N) Rental Assitance Amount Months Household Income Loss Provided
$22,479.36 Reduction in Hours Black/African American No $2,402.00 August-October 2020 5 $32,963.16 Loss Job Other Multi-Racial Yes $2,900.00 September&October 2020 4 $16,416.00 Loss Job Other Multi-Racial Yes $4,860.00 December 2020-February 2021 4 $19,200.00 Reduction in Hours Pacific Islander $5,000.00 August-October 2020 3 $11,110.56 Loss Job Other Multi-Racial Yes $2,141.68 August-October 2020 5 $26,400.00 Loss Job White Yes $5,000.00 August-October 2020 4 $27,144.00 Reduction in Hours Other Multi-Racial Yes $3,267.00 August-October 2020 6 $40,130.55 Reduction in Hours Other Multi-Racial Yes $3,771.00 October-December 2020 8 $30,033.00 Loss Job Other Multi-Racial Yes $4,905.00 September-November 2020 6 $35,004.99 Reduction in Hours Other Multi-Racial Yes $3,680.00 September-November 2020 3 $12,967.00 Reduction in Hours White Yes $4,884.00 Septembper-November 2020 4 $21,203.04 Loss Job Other Multi-Racial Yes $4,612.28 October-December 2020 7 $28,776.00 Loss Job Other Multi-Racial Yes $2,385.00 December 2020 2 $15,744.00 Loss Job Other Multi-Racial Yes $1,583.00 December 2020&January 2021,June 2021 6 $36,509.04 Reduction in Hours Other Multi-Racial Yes $2,361.50 Partial February and full March 2021 2 $14,984.64 Other White No $5,000.00 October&November,partial December 2020 3 $6,028.28 Other Black/African American No $1,557.00 Partial January&Full February&March 2021 5 $35,928.00 Loss Job Other Multi-Racial Yes $3,267.00 November 2020-January 2021 2 $6,000.00 Loss Job Black/African American No $5,000.00 November 2020-January 2021 3 $18,840.00 Reduction in Hours White Yes $1,969.16 February 2021 7 $36,000.00 Loss Job Native Hawaiian/Other Pac No $5,000.00 October&November 2020 and January 2021 1 $5,276.88 Loss Job Other Multi-Racial No $1,320.00 February 2021 3 $ -Loss Job White Yes $5,000.00 January-March 2021 3 $15,852.00 Reduction in Hours Other Multi-Racial No $1,638.50 Deposit 3 $9,360.00 Other White Yes $4,200.00 December 2020-February 2021 1 $12,033.46 Reduction in Hours White Yes $2,190.00 partial March 2021&full April 2021 2 $9,120.00 Loss lob Other Multi-Racial Yes $4,960.99 Partial pri , Partia May 2021 and full June 2021
1 $10,504.80 Other Other Multi-Racial No $2,963.00 April&May 2021,July 2022 3 $22,692.00 Loss Job White No $1,795.00 June 2021 3 $ -Loss Job White Yes $5,000.00 Mach-May 2021 1 $12,492.00 Other White No $586.62 Deposit&June 2021 5 $19,455.82 Other White Yes $3,050.00 August 2021&November 2021 2 $11,456.00 Reduction in Hours Black/African American No $3,600.00 June 2021,September 2021&October 2021 2 $13,920.00 Reduction in Hours White Yes $5,000.00 July-September 2021 5 $1,400.00 loss of job White Yes $5,000.00 partial April 2020-March 2021 1 $ -reduction in hours wite es $5,000.00 January-April 2021 2 $21,600.00 Reduction in Hours White No $2,218.95 December 2021 2 $ -loss of job Black No $650.00 Hotel Stay 1 $ -Reduction in Hours white No $286.99 Bus pass to go home(Greyhound) 3 $4,000.00 Loss lob White No $2,900.00 artial February-April 2022 3 $12,800.00 Loss Job lWhite I Yes $3,120.00 February&March 2022 06/01/2023 D 1 Page 15 of 59

Total Reason for Financial Rental Assitance Amount Applicant Family Size Race Ethnicity(Hispanic Y/N) Months Household Income Loss Provided
6 $ Reduction in Hours White Yes $5,000.00 December 2021-February 2022 1 $ loss of job White Yes $1,800.00 December 2021-February 2022 3 $ 8,796.00 Tested Positive for C White Yes $3,430.00 January&February 2022 4 $ 32,400.00 loss of job White Yes $3,700.00 Deposity&January 2022 1 $ Reduction in Hours White No $4,815.00 October 2021-December 2021 4 $ 18,145.08 loss of job Other Multi-Racial Yes $5,000.00 February-April 2022 1 $ 2,400.00 Loss Job White No $5,000.00 January-March 2022 1 $ 1,620.00 loss of job White No $5,000.00 October-December 2021 partial 5 $ 35,376.12 Tested Positive for C White Yes $4,950.00 Aril-June 2022 2 $ 21,600.00 Other White No $2,341.40 Furniture&delivery fees&home furnishings 1 $ 5,664.00 Other Black/African American No $1,202.20 Aril 2022&June 2022 1 $ 5,664.00 Other White No $1,600.00 March&April 2022 1 $ 1,188.00 Other White No $707.94 Utilities 1 $ 4,200.00 Other White No $3,900.00 May-July 2022 1 $ Other White No $1,361.01 Tires&Storage fees 1 $ 8,084.00 Other White No $3,789.00 May-July 2022 1 $ - Other White No $1,600.00 April&May 2022 1 $ 37,506.00 Other White No $700.00 Hotel Stay TOTAL: 173 TOTAL: $ 191,922.22
06/01/2023 D 1 Page 16 of 59

Rental Assistance Program Survey (Vista)
Please answer the following questions so we can learn more about your experience with North County Lifeline's Rental Assistance Program for Vista, CA residents. We plan to use this information to better understand the impact of the housing program during the pandemic. This survey is anonymous, please do not include your name. Thank you for your time.

1. The location and/or hours of services
C Unsatisfied
E-- Satisfied
E-- Very Satisfied

2. The staff s knowledge of my language and/or culture
Unsatisfied
Satisfied
E-- Very Satisfied

3. The accessibility of support
E-- Unsatisfied
E-- Satisfied
C Very Satisfied

4. Your overall experience with the program
E-- Unsatisfied
E-- Satisfied
E-- Very Satisfied

5. I learned about 1 or more new resources
Disagree
Agree
Strongly Agree

6. I utilized 1 or more resources
Disagree
Agree
Strongly Agree
EXHIBIT 6
06/01/2023 D 1 Page 17 of 59

7. I know how to find resources for myself and my family Disagree
Agree
Strongly Agree

8. Do you currently have housing?
Yes
No

9. What did you like about the services you received?

10. What would you change about the services you received? 06/01/2023 D 1 Page 18 of 59

ELDERHELP

SOLUTIONS FOR LIVING I A NONPROFIT
HomeShare: ON of Vista
roommate I • service for people 1 all ages.

Do you have a spare room in your house, apartment, mobile home, or ADU? We can help you rent it out! We take care of the screening, vetting and oversight of the entire process. You have final say on who moves in.

SECURITY0 4
0 cl
FINANCIAL • CIAL CONNECTION PEACE OF
Rent out a room for i • •• of participants • • • • extra income their quality of life is and ongoing support better with a roommate is provided
re you looking or an a or a e iving option?
Rent a room through HomeShare! Average monthly rent is $700.

Our service exchange option can reduce your monthly rent cost even more. include:Services can
ErrandsYardwork Meal Prep Companionship Transportation TO LEARN MORE: ,It couldn't be any better. We're both very t an ul for each other and yet we still give each other our own space, which is needed . . . elderhelpofsandiego.org, I can't believe it's going on 4 or 5 years that he's been here! -Matched HomeProvider
(858) 748-9675

CITY OF VISTA
C A L I F 0 R N I A
• DderHelp proudly oversees Vista Hor„z5hare in partnership with theA age 19 of • Please note: There are no set fees for this service

ELDERHELP
SOLUTIONS FOR LIVING I A NONPROFITHomeShare: - La Ciudad
Un • I ' b6squeda I ' compaheros I ' habitaci6n II I personasI ' • 11 I edades.
jiene un cuarto vacio en su casa, apartamento, casa movil o ADU? iPodemos ayudarle a alquilarlo! Nos encargamos de la seleccion, verificacion y supervision de todo el proceso. Tienes la ultima
palabra sobre quien se muda.
00 SEGURIDAD FINANCIERACONEXION SOCIAL • •
Alquile un cuarto para i . • - participantes sienten Se proporciona adicionales con un cornpa�ero de cuarto apoyo continuo.

ZEsta buscando una opcion de vivienda asequible?
iAlquile un cuarto a traves de HomeShare! El alquiler mensual promedio es de $700. Nuestra opcion de intercambio de servicios puede reducir aun mas el costo de su alquiler mensual.

Servicios pueden
. .
comida . - - -
APRENDER MAS: "No to podria ser mejor. Las dos somos muy agradecido por cada otra pero nos damos cada otra nuestro espacio propio, cual es necesario. elderhelpofsandiego.org, iNo puedo a creer que sera 4 o 5 anos que el ha vivido aqui!" -un Proveedor Emparejado en la programa
(858) 748-9675
CITY OF VISTA pr -w Im
C A L I F 0 R N I A
06/01/20ZIp es orgulloso a supervisar Vista I :omeShare en asociacion con laof 59 , • •
Tenga en cuenta: No hay tarifas fijas para este servicio

(Mr)m ELDER HELP
1500
■■
SOLUTIONS FOR LIVING I A NONPROF1 )
HomeShare: a practica ution for the housing shortage Older adults are at the center of our housing crisis.

Older Adults and Seniors living on low and fixed incomes are forced to choose between paying rent, eating, or buying medications.

Homelessness Older adults are the fastest growing group experiencing homelessness in San Diego County — 1 of 4 of San Diego's homeless adults are over the age of 55. We can't build our way out of this problem.

Benefits of a HomeShare program in your community ip Shared housing is a viable solution that can effectively meet the needs of all populations at-risk of homelessness.
nn
$' ^
0_ ri
.00,
Stability
Cost savings � d.

Shared housing Bringing in a roommate
No expensive can keep people in
reduces rent. construction their homes.

HomeShare uses
existing housing stock.
20% of homeowners 41)
(65+) in San Diego
County have an
Companionship available Security
Reduces isolation and room to rent. Roommates improves other social feel safer and age
determinants of health. in place longer.

ElderHelp has been operating HomeShare in San Diego for more than 30 years. Our compatibility matching process is designed to meet the unique needs of older adults.

ElderHelp's average match lasts 6 years, 3 times longer than the average of 2 years.

TO LEARN r ElderHelp proudly oversees HomeShare in partnership M.M. with the cities of Vista, Powav and San Diego. i••�
\v/
Contact • . • • your city to this growing

r � ELDERHELP

SOLUTIONS FOR LIVING I A NONPROFIT
Information & Referral
Eligible Areas: All of San Diego County
Community members can call ElderHelp to
be connected to local resources and social
support services. '
N
R-U-OK Calls
Eligible Areas: All of San Diego County -f
To ensure the safety of seniors who live
alone, we offer routine, brief wellbeing • • • • • ' check-in calls on business days asking if • - • • - • - - • • they are "OK." If we cannot reach the
senior, we reach out to their emergency
contact.
• • - • •
Family Caregiver Support
Eligible Areas: All of San Diego County
Through online tools and education, --
ElderHelp provides support to individuals
caring for an aging loved one. Webinars
v
cover a variety of topics and self-paced
online courses offer assessment tools,
helpful tips for creating care plans, and
more.
06/01/2023 D 1 age 22 f 5

HomeSharr-
Eligible Areas: Now Serving all North County
Communities
HomeShare is a roommate matching service
that matches individuals who wish to rent out
a room in their home for extra income or helps '
around the house, with individuals seeking a
room to live in. This program is for all ages
18+, with one person in each match age 60+.

Participants complete a thorough vetting
process and receive ongoing support by staff.

Volunteer Opportunities*
Home Safety & Maintenance
Help seniors with minor home safety related "I felt like for awhile no one projects and repairs such as home safety car, • Now, overwhelmed assessments, installation of safety bars, with • , that I can be
replacing lightbulbs/smoke detectors, and
more. • • i
Partnership with Alzheimer's San Diego I can't thank you enough." -EiderHelp Client
Support seniors who are living alone with the
beginning signs and symptoms of dementia.

Help with grocery shopping, rides to '—
appointments or home safety related projects.
ti
*Volunteers must complete a vetting process and
additional training depending on the opportunity.

For more information:
© 619-284-9281
® elderhelpofsandiego.org 1
ElderHelp is proud to offer our services at
no cost to clients thanks to financial gifts
from the community. If you would like to
donate, please visit our website!
06/01/2023 D 1 ge 23

a
N � ELDERHELP

SOLUTIONS FOR LIVING I A NONPROFIT
HOMES ARE

PROGRAM

HOME PROVIDER INFORMATION
06/01/2023 D 1 Page 24 of 59

WHAT IS
HOMESHARE ?
Home sharing is simple concept in which two (or more) people share a home for mutual benefit. Our HomeShare program is a roommate matching service which connects individuals who want to share their homes with others who are seeking alternative housing options. Each person has a 1 , private bedroom and access to a bathroom(which may or may not be shared), along with access to the common living areas (i.e. kitchen, living Vl✓KA GE
room, etc.). HomeShare staff helps potential roommates to negotiate the R TAL PAYMENT terms of a match and to develop a shared living agreement to sea] the deal.

Home sharing can be a rewarding way to find housing, reduce expenses, or even make a new friend. For over 25 years, our HomeShare program has served as an innovative solution to San Diego's affordable housing shortage, and has offered great benefit to the clients we've served.

Home Providers are individuals who want to share their homes and have a AVERAGE LENGTH spare bedroom to offer. Home Providers may reside in a house, apartment, OF MATCH manufactured home, condominium/townhouse, or senior community, and they may rent or own their residence. Many Home Providers are seniors or adults with disabilities. They may be working (or retired)professionals, couples, or even students. Some Home Providers are looking for a companion to chat with or someone who can lend a helping hand. Other Home Providers may not require any assistance at all, but may charge rent. AVERA E AGE OF

HOME SEEKER
Home Providers must be mentally, emotionally, financially, and physically self-sufficient, or have help in place to address any caregiving needs. (Note:

When Home Providers require personal caregiving or hands-on care, it is never the responsibility of a Home Seeker to serve in this capacity, and Home Providers must arrange to receive that care from another source.) Home Seekers are individuals who are looking for housing and are AVERAGE E OF interested in moving into someone else's home. They may be students, HOME PROVIDER working or retired professionals, or other adults who don't wish to live alone or are unable to afford to do so. Home Seekers must be mentally, emotionally, physically, and financially self-sufficient.

The Home Seekers who tend to have the most success finding a match through HomeShare are those who are: flexible, agreeable, willing to help, and able to allow time to find the right match.
06/01/2023 61 lwwwof 59

Types of HomeShare
RF
For Home Providers who would like to supplement their income, a rental arrangement can greatly increase their financial stability and help them to continue living independently at home.

For Home Seekers, renting a room in someone else's home can be a much more affordable housing option than having a place of their own, especially with the rapidly increasing rental rates throughout San Diego.

In rental arrangements, Home Providers establish the rental rate and the cost of any utilities, which may include cable, telephone, and/or internet service. In some cases, a security deposit may also be required.

Once a match has been initiated, HomeShare staff will provide a Match Agreement which upholds California's fair housing laws and is meant to protect both parties. The Match Agreement outlines the rental amount, move-in date, and other relevant details of the match, including agreed upon house rules and the responsibilities of each roommate.

AVERAGE ADDITIONAL

INCOME IN RENT
per month ($8,580 annually)
$ 609 with no service exchange
3 06/01/2023 D 1 Page 26 of 59

SERVICE EXCHANGE

SOME EXAMPLES OF
For Home Providers who are in need of help around the house, a THE SERVICES YOU service exchange offers the opportunity to receive help from a Home Seeker, in exchange for a reduced rental rate. MAY PROVIDE IN

EXCHANGE FOR FREE
Some home providers may offer free rent in exchange for services, OR REDUCED RENT while others require a mixture of both rent and services. Every service exchange arrangement is unique and requires finding "the right fit" in order to create a lasting, successful match. Meal h Preperation&
You and your housemate will negotiate all aspects of your Cooking arrangement directly with one another. Here are some guidelines Y that may help you to do so:

Transportation
• Over 20 hours per week in services = a rent-free room &Errands • Personal time is negotiated between the parties
• When transportation is provided in a Home Seeker's vehicle, the parties should determine whether mileage/gasoline costs will be reimbursed by the Home Provider. Housekeeping &Laundry
Note: These are not set rules. They are merely guidelines to help with the negotiation and matching process. All aspects of a HomeShare match are to be negotiated between the Home Provider and Home Seeker, prior to _ram•. moving in together or completing a match agreement. Yard Work
HomeShare is not meant to be a home health service, and Home Seekers are not expected to provide personal care services. r Therefore, Home Seekers are not authorized to help with:

Companionship
•
Dressing or grooming
• Bathing or assistance with bathing
• Bathroom assistance
• Turning, lifting, or transferring
• Services that involve contact with bodily fluids
• Medical service (i.e. injections or administering medications) Medication Reminders
Home Providers are responsible for arranging to receive any caregiving help they may need.
• Pet
Care

MIXED ARRANGEMENT
The Home Provider will offer a severely reduced rent in addition to services such as transportation, cooking, housekeeping, laundry, running errands, yard work, handyperson, companionship, pet care, Handyperson hands-on care (transferring, etc), or medication reminders to name a few.
4 06/01/2023 D 1 Page 27 of 59

A SELF - QUESTIONNAIRE FOR THOSE

CONSIDERING SHARING THEIR HOMES

1. Why do I want to HomeShare with someone?

2. What are your greatest concerns about bringing in a housemate?

3. Do you have a family member or trusted friend available to provide guidance and support if needed?

4. What are your expectations about sharing your home with another person?

5. What kind of relationship do you want with your housemate?

6. Do you have any particular interests or activities you would like to share with your housemate?

7. How adaptable, flexible, and willing are you to compromise if necessary?

8. Do you like the idea of eating meals together?

9. Are you comfortable with your housemate using your kitchen?

10. Are you willing and able to express your needs easily, or is it difficult for you to speak to someone when something is bothering you?

11. How do you generally resolve differences or conflicts?

12. How important is your private time? Would you enjoy someone around the house? 175% 89Vo___7
Net less lonely than they feel their quai:zy.of hfe is reel happier:han they they are able to live use-J to Leiter usa'd to rn&rV affordably
41omeShare Panicipant Survey
06/01/2023 D 1 Page 28 of 59

ELIGIBILITY CR1r" ERIA & REQUIREMENTS
• You like the idea of a housemate and • You reside in the City of San Diego, want to participate in HomeShare. Poway or La Jolla. • You are able to participate in the ■ Your home must be safe and clean. interview and assessment process
without the help of a third party. A You must have private bedroom(s) for family member or trusted friend may you and your housemate(s), as well as, be present; however, you must answer a private or shared bathroom inside all of the questions yourself. your home.

You are able to provide for your own You must be willing to share the personal care, or have other help in common areas of your home, to place to assist you with your personal include kitchen privileges. care needs.
• Proof of monthly income (for
■ You are able to transfer on your own if statistical purposes only). you use a wheelchair.
► A signed release giving E1derHelp
■ You do not need assistance during the permission to send a questionnaire to night, except in a case of an your healthcare provider, or providers, emergency. is usually required.
• You do not need 24-hour care and/or • Three (3) personal references who supervision. have known you at least five (5) years and with whom you have regular
You can advocate for yourself and contact.
communicate openly and clearly. 0 References may not be family members, significant others, or life
■ You are a person of good character, partners. o References may be friends,
• Pass a criminal background check (no neighbors, professional colleagues, convictions of any felony, pastors, and others with whom you misdemeanor crimes involving bodily have regular contact with. injury, assault, elder abuse, sexual
offenses, possession or distribution of
an illegal substance, or theft of
personal property).
6 06/01/2023 D 1 Page 29 of 59

ACATION & ENROLLMENT PROCESS
Following are the steps involved in the process to enroll you in the HomeShare Program, which generally takes two to four weeks.

1. Complete the Application and submit by mail, fax, or drop off at one of the locations listed on the Application.

Please note, at the discretion of the HomeShare Coordinator, a telephone interview may be conducted in lieu of the Application.

2. The HomeShare Coordinator will schedule a one (1) hour home visit to interview you and assess your home. Interviews will only be scheduled once either a Application is turned in, or a phone interview has been conducted.

3. During the home visit, you will be asked to sign various documents, as well as, provide the names and phone numbers of your personal references, primary care physician(s), and any other health care providers (if applicable).

4. After the home visit, the HomeShare Coordinator will check your references, obtain a doctor's report (if applicable), and finish all necessary paperwork. When your file is complete, you will be advised whether or not you have been admitted into the program.

5. Upon acceptance into the HomeShare program, you will begin the Referral & Matching Process to start connecting with potential roommates. "My housemate living . , ►' --! ,-4A.
here increased m ability y a ty ..,�
to be independent. t
I feel like I still have a -"
reason to live."
yr�
HOMESHARE HOME PROVIDER i -. 1_
7 06/01/2023 D 1 Page 30 of 59

Although HomeShare staff will assist with this process, it is the responsibility of the Home Seeker to contact any Home Providers they are interested in to learn more about the housing opportunity. Once both parties believe that a match may be a possibility, HomeShare staff will help with finalizing the arrangement and drafting a roommate match agreement.
sRIEVANCE POLICY
If your enrollment in the HomeShare Program is terminated or denied and you wish to dispute the decision, please submit a signed letter outlining your concerns and address it to the HomeShare Program. Any written complaints will be reviewed by the HomeShare team and responded to within 10 business days.

NON - DISCRIMINATION POLICY
ElderHelp of San Diego does not discriminate based on sex, race, color, religion, sexual orientation, national origin, ancestry, citizenship, pregnancy, marital status, age, physical disability, mental disability, medical condition, genetic information, or any other consideration made unlawful by federal, state or local laws, ordinances, or regulations.

All such discrimination is unlawful and violates ElderHelp's core values. ElderHelp is committed to complying with all applicable laws providing equal housing opportunities.

DONATI T - BASED � ERVICES
ElderHelp offers services with a donation-based option. We believe that our members should determine their price points for our services and pay what they can, knowing that your donations are responsible for us being able to continue doing what we do.

There are a variety of ways that you can make a contribution for the services you receive.

Some members make periodic donations or contribute on a monthly basis, and others may donate a vehicle or make a bequest. Once you are enrolled into the program, we will periodically mail you information about donation opportunities that you are welcomed to participate in. If you would like to donate on a monthly basis, we would be happy to send monthly gift reminders or set up an automatic gift using your debit or credit card. All donations directly support the program and allow us to continue to provide you with services at no cost.

Thank you in advance for your support!
8 06/01/2023 D 1 Page 31 of 59

. ELDERHELP

SOLUTIONS FOR LIVING I A NONPROFIT
HOMES ARE

PROGRAM

HOME SEEKER INFORMATION
06/01/2023 D 1 Page 32 of 59

WHAT IS
HOMESHARE ?
Home sharing is simple concept in which two (or more) people share a home for mutual benefit. Our HomeShare program is a roommate matching service which connects individuals who want to share their homes with others who are seeking alternative housing options. Each person has a private bedroom and access to a , bathroom (which may or may not be shared), along with access to the common living areas (i.e. kitchen, living room, etc.). HomeShare staff helps potential roommates to negotiate the terms of a match and to develop a shared living RENTAL PAYMENT agreement to seal the deal.

Home sharing can be a rewarding way to find housing, reduce expenses, or even make a new friend. For over 25 years, our HomeShare program has served as an , innovative solution to San Diego's affordable housing shortage, and has offered great benefit to the clients we've served.

Home Providers are individuals who want to share their homes and have a spare AVERAGE I. bedroom to offer. Home Providers may reside in a house, apartment, manufactured OF MATCH home, condominium/townhouse, or senior community, and they may rent or own their residence. Many Home Providers are seniors or adults with disabilities. They may be working (or retired) professionals, couples, or even students. Some Home Providers are looking for a companion to chat with or someone who can lend a helping hand. Other Home Providers may not require any assistance at all, but may _- charge rent. AVERAGE AGE OF

HOME SEEKER
Home Providers must be mentally, emotionally, financially, and physically self- sufficient, or have help in place to address any caregiving needs. (Note: When Home Providers require personal caregiving or hands-on care, it is never the responsibility of a Home Seeker to serve in this capacity, and Home Providers must arrange to receive that care from another source.)
i
Home Seekers are individuals who are looking for housing and are interested in AVE GE OF moving into someone else's home. They may be students, working or retired HOME PROVIDER professionals, or other adults who don't wish to live alone or are unable to afford to do so. Home Seekers must be mentally, emotionally, physically, and financially self-sufficient.

Types of HomeShare

RF, NTAL
For Home Providers who would like to supplement their income, a rental arrangement can greatly increase their financial stability and help them to continue living independently at home.

AVERAGE

SAVINGS

IN RENT
per month
$ 71 5 ($8,580 annually)
3 06/01/2023 D 1 Page 34 of 59

SERVICE EXCHANGE SOME EXAMPLES OF

THE SERVICES YOU
For Home Providers who are in need of help around the house, a MAY PROVIDE IN service exchange offers the opportunity to receive help from a EXCHANGE FOR FREE Home Seeker, in exchange for a reduced rental rate. OR REDUCED RENT Some home providers may offer free rent in exchange for services, while others require a mixture of both rent and services. Every service exchange arrangement is unique and requires finding "the Meal right fit" in order to create a lasting, successful match. Preperation & Cooking
You and your housemate will negotiate all aspects of your arrangement directly with one another. Here are some guidelines that may help you to do so:

Transportation
+ Over 20 hours per week in services = a rent-free room j &Errands • Personal time is negotiated between the parties
+ When transportation is provided in a Home Seeker's vehicle, the parties should determine whether mileage/gasoline costs will be reimbursed by the Home Provider. Housekeeping &Laundry
Note: These are not set rules. They are merely guidelines to help with the _ negotiation and matching process. All aspects of a HomeShare match are to be negotiated between the Home Provider and Home Seeker, prior to moving in together or completing a match agreement.

Yard
HomeShare is not meant to be a home health service, and Home L4] Work Seekers are not expected to provide personal care services.

Therefore, Home Seekers are not authorized to help with:
r �
■ Dressing or grooming
• Bathing or assistance with bathing Companionship • Bathroom assistance
• Turning, lifting, or transferring
• Services that involve contact with bodily fluids
• Medical service (i.e. injections or administering medications) Home Providers are responsible for arranging to receive any Medication caregiving help they may need. -n
Reminders

MIXED ARRANGEMENT
Pet
The Home Provider will offer a severely reduced rent in addition Care to services such as transportation, cooking, housekeeping, laundry, running errands, yard work, handyperson,
companionship, pet care, hands-on care (transferring, etc), or medication reminders to name a few.

Handyperson
4 06/01/2023 D 1 Page 35 of 59

ELIGIBILITY REQUIREMENTS
• Physically, mentally, emotionally, and financially self-sufficient • No evictions within the last two years (applications with three or more evictions are not eligible)
• Reside in the County of San Diego with a valid telephone number and local mailing address
• Photo identification and Social Security number
• Proof of income (2 recent bank statements, paycheck stub, letter from Social Security Administration)
a Pass a criminal background check (no convictions of any felony, misdemeanor crimes involving bodily injury, assault, elder abuse, sexual offenses, possession or distribution of an illegal substance, or theft of personal property • Signed statement confirming sobriety for at least one year • Healthcare questionnaire signed by healthcare providers including physician, psychiatrist, social worker, or therapist
• References (supervisor, landlord, and personal references not related to you) • Copy of driving record from Department of Motor Vehicles Must be able to afford at least $650 per month in rent
;�,;:;•,::e: �y r.ael their duality of?ife it feel happier Lhan thrp believe they are able t❑ live better used to more affodably
-HomeShare Pam d pant Survey
06/01/2023 D 1 Page 36 of 59

, ICATION & ENROLLMENT PROCESS
Following are the steps involved in the enrollment process for the HomeShare Program:

1. Complete the "Home Seeker Application" and submit by mail, fax, or drop off at one of the locations listed on the Application.

2. HomeShare staff will review your application and use your responses to gauge your eligibility and suitability for the Home Providers that are available. Once the review is complete, you will receive a letter (via mail) informing you of the status of your application.

3. If your application is approved, you will be added to the Home Seeker Interest List, while HomeShare staff works behind-the-scenes to locate a housing arrangement that fits your needs.

Note: We will not contact you regarding any next steps until we have a home provider in the program who may be a compatible roommate for you. Also, there is no need for you to contact us during this stage of the process, unless you'd like to make changes or updates to your application.

4. Once you are identified as a potential match for an available home provider, you will be contacted by HomeShare staff to schedule a one-hour personal interview at the nearest ElderHelp office.

During the personal interview, you will be expected to submit all relevant information and documentation to satisfy the Eligibility Requirements. To avoid delays in the process, it is important that you review the list of requirements thoroughly, and arrive at your interview prepared.

5. Following the personal interview, HomeShare staff will work to complete your file and contact you regarding any status updates along the way. Once the vetting process is complete, HomeShare staff will inform you of the final enrollment decision—whether your enrollment has been approved or denied.

6. Upon acceptance into the HomeShare program, you will begin the Referral & Matching Process to start connecting with potential roommates.

Please note: Home Seeker candidates greatly outnumber the amount of homes that are available in the program. Therefore, enrollment in HomeShare does not guarantee that you will find housing through the program.
6 06/01/2023 D 1 Page 37 of 59

REFERRAL & MATCHING PROCESS
During the referral process, enrolled Home Seekers connect with compatible Home Providers to begin exploring their roommate options. This is an opportunity for both parties to build rapport and get to know one another, in hopes of finding a suitable match. Although HomeShare staff will assist with this process, it is the responsibility of the Home Seeker to contact any Home Providers they are interested in to learn more about the housing opportunity. Once both parties believe that a match may be a possibility, HomeShare staff will help with finalizing the arrangement and drafting a roommate match agreement.

GRIEVANCE POLICY
If your enrollment in the HomeShare Program is terminated or denied and you wish to dispute the decision, please submit a signed letter outlining your concerns and address it to the HomeShare Program. Any written complaints will be reviewed by the HomeShare team and responded to within 10 business days.

NON DISCRIMINATION POLICY
ElderHelp of San Diego does not discriminate based on sex, race, color, religion, sexual orientation, national origin, ancestry, citizenship, pregnancy, marital status, age, physical disability, mental disability, medical condition, genetic information, or any other consideration made unlawful by federal, state or local laws, ordinances, or regulations. All such discrimination is unlawful. ElderHelp of San Diego is committed to complying with all applicable laws providing equal housing opportunities.

DONATION - BASED SERVICES
ElderHelp offers services with a donation-based option. We believe that our members should determine their price points for our services and pay what they can, knowing that your donations are responsible for us being able to continue doing what we do.

There are a variety of ways that you can make a contribution for the services you receive. Some members make periodic donations or contribute on a monthly basis, and others may donate a vehicle or make a bequest. Once you are enrolled into the program, we will periodically mail you information about donation opportunities that you are welcomed to participate in. If you would like to donate on a monthly basis, we would be happy to send monthly gift reminders or set up an automatic gift using your debit or credit card. All donations directly support the program and allow us to continue to provide you with services at no cost.

Thank you in advance for your support!
7 06/01/2023 D 1 Page 38 of 59

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EXHIBIT 8
06/01/2023 D 1 Page 39 of 59

ZIIZZ-ZtZS Alliance tor • • • &eport
October- January- April-June July-
Case December March Total Total September Total Client ID Number Gender Age Veteran Referral Management Date of Entry Date of Exit Total Nights Nights Nights Total Nights Nights Current Housing Status Notes Haven House

No No Yes 2/22/2023 Pending 38 38 Sheltered La Posada W-

NO Yes 3/23/2023 Pending 91 9 At La Posada EXHIBIT 9
06/01/2023 D 1 Page 40 of 59

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E30DUS
REC;OVERY

ABSTRACT
A review of outreach activities and
fthe pathway accomplishments by the Exodus Recovery City freedom ,begins of Vista Homeless Outreach Team. withyou."
Written by: Noelani Dizon-Oathout
Presented by: Elizabeth Galorio

CITY OF VISTA

HOMELESS OUTREACH

PROGRAMS
Comprehensive Bi-annual Report
EXHIBIT 11
06/01/2023 D 1 Page 42 of 59

List of Operational Definitions
Outreach and Engagement (O&E) vs. Enrollment
• Outreach and Engagement (O&E): The O&E Phase is initiated from the date that the outreach team first attempts contact with the client. A contact is defined as an interaction through in-person, telephone, or email between the outreach worker and the client. The outreach worker may also work with community service providers to link clients to services or refer clients to more appropriate resources. These interactions may be conducted during street outreach, at a clinic, hospital, office, or residence. • Enrollment:The enrollment date reflects the date on which a client deliberately provides consent to participate in on-going case management services. Enrollment into services is followed by the co-creation of a case plan between the outreach worker and the client. Once a client is enrolled, they can be referred to a Housing Navigator by their Care Manager for housing navigation services.

Disengagement
• Disengagement date directly correlates with a client in O&E exiting the program. This may occur due to inability to locate the client within 30-days of date of first contact, successful or unsuccessful, or if the client declines services.

Disenrollment
• Disenrollment date directly correlates with a client in the Enrollment Phase exiting the program. This may occur due to accomplishing goals in case plan (graduation); inability to locate the client within 60-days of last contact; incarceration lasting 30+ days; IMD stays lasting 30+ days; transition to long-term care facility; enrollment in duplicative program; by client request; or death.

Unduplicated Individuals
• Clients that were served by the Homeless Outreach Team since inception of the program regardless of phase (O&E or Enrolled).

Unique Individuals
• Clients that were served by the Homeless Outreach Team within a reporting period of the program regardless of phase (O&E or Enrolled). Unique individuals may be duplicate individuals from a previous reporting period.

Bridge Housing
• The Bridge Housing model is transitional housing used as a short-term stay when a household has been offered and accepted a housing intervention, but access to that housing is still being arranged.
06/01/2023 D 1 Page 43 of 59

Permanent Supportive Housing
• Permanent Housing that offers housing assistance and supportive services to households with at least one member (adult or child) with a verified disability.

Rapid Re-Housing
• Permanent Housing program that provides short-term (maximum of three months) and medium-term (4-24 months) tenant-based rental assistance and supportive services to households experiencing homelessness.

Triage
• In the contact of a homeless outreach program, refers to the process of assessing and prioritizing individuals experiencing homelessness based on their immediate needs and the available resources. The goal of triage is to efficiently allocate limited resources to those who require the most urgent assistance, considering factors such as safety, health conditions, vulnerability, and immediate risks. The primary objective is to ensure that the most vulnerable and at-risk individuals receive the assistance they urgently need while working towards providing support for all individuals seeking help.

Care Managers conduct initial screenings/assessments to gather information about individuals' circumstances. This may involve interviews, observations or collaboration with community supports and partner to determine the overall situation, including the individual's living conditions, health conditions, access to food and water, mental health issues, substance abuse problems, and any immediate risks or emergencies. Triage is not a one-time process; it should be regularly reviewed and adjusted as circumstances change.

VI-SPDAT
• The VI-SPDAT (Vulnerability Index—Service Prioritization Decision Assistance Tool) is a survey administered both to individuals and families to determine risk and prioritization when providing assistance to homeless and at-risk of homelessness persons. In order to qualify for a VI-SPDAT assessment, the individual (or household) must be experiencing literal homelessness or be at imminent risk of homelessness (will lose housing within 14- days) and is completed under the expectation that the service provider administering the assessment will maintain contact with the client until they find housing. 06/01/2023 D 1 Page 44 of 59

Exodus Recovery City of Vista Homeless Outreach Team Overview In March 2018, the City of Vista developed the Strategic Plan to Address Homelessness and the plan was officially adopted in March 2020. The three primary goals of this plan were to prevent homelessness, improve quality of life, and reduce homelessness within the City of Vista. In August 2020, Exodus Recovery became an approved homeless service provider to provide tailored case management services to the city's residents that are at-risk or currently experiencing homelessness. The Homeless Outreach Team collaborates with the City Manager's Office, Code Enforcement, Planning, Public Works, Recreation, Stormwater, Vista Sheriff's Department, City Attorney's Office, and Economic Development to put the Strategic Plan into action. Since the inception of the City of Vista Homeless Outreach Team (HOT), additional funding has helped expand the team from one Care Manager and one Program Director to three Care Managers, two Housing Navigators, two Community Health Workers, one Program Support Assistant, and one Program Director. The Homeless Outreach Team provides comprehensive case management and housing navigation services to individuals 18+years old and families with children 0-17 years old that are experiencing homelessness or at imminent risk of homelessness within the city limits. Case management services include screening and needs assessment, linkage to County benefits, emergency shelter services, physical health coordination, mental health coordination, substance abuse/use referrals, identification documents, and basic needs. Housing navigation services include screening for housing needs, housing navigation, housing tenancy education, landlord mediation, linkage to rental assistance, support with Section 8, entry into the Coordinated Entry System, and VI-SPDATs.

Operational Overview
Referral pathways to the City of Vista Homeless Outreach Team include self-referral by contacting the office or via e-mail, street outreach, 211, local businesses, and contact with City departments including Sheriff, Code Enforcement, CalTrans, Stormwater/Engineering, Economic Development, Housing and Homeless Services, Community Improvement, and Public Works. Once the outreach team receives a referral, clients are entered into the Exodus Recovery Database under a period of engagement previously known as Referred Phase. In current and future reports, this phase will be cited as the Outreach and Engagement (0&E) phase. Per program policy, outreach staff have 30-days to locate, engage, and enroll clients in the 0&E phase. The purpose of the 0&E phase is to provide ample time for outreach staff to locate referred clients through a combination of street outreach, telephone, text, and e-mail. If a referred client cannot be located within 30-days of the date of referral, they are disengaged in the Exodus Recovery Database and attempts to locate will cease. There is no limit to how many times someone may be referred for services. Referred clients who are located and actively engage with outreach staff within 30-days of the date of referral can either provide consent to enroll for continued services or may decline services and request to disengage from the Homeless Outreach Team.
06/01/2023 D 1 Page 45 of 59

Clients who consent to program enrollment will continue to receive case management services and will be entered into the Homeless Management Information System (HMIS). Enrolled clients are then referred to a Housing Navigator by their Care Manager. A VI-SPDAT cannot be completed until a client is enrolled in the program (see List of Operational Definitions for more information). Program policy and procedures are currently being updated to require completion of a BioPsychoSocial (BPS) assessment within the first 30-days of program enrollment. The BPS is an assessment that collects historical and current data on several categories including physical health, mental health, substance use, transportation, support system, quality of life, housing, income, and legal issues. The information collected in this assessment helps inform outreach staff of the most appropriate resources to provide clients with based on their history and current needs. Program policy and procedures are currently being updated to require completion of a case plan for all enrolled outreach clients within 30- days of completion date of BioPsychoSocial assessment. The client and their Case Manager co- create a case plan which outlines specific goals that the client would like to achieve. These goals include but are not limited to procuring personal identification, connecting with mental health services and/or physical health services, pursuing education opportunities, employment, obtaining income, applying for government benefits, building a healthy support system, and securing stable housing. The case plan will be reviewed every 90-days to check on progress towards these goals.

Clients who achieve their goals, are stably housed, and are self-sufficient are eligible for graduation from program services. Other reasons that clients may be disenrolled include incarceration lasting longer than 30-days, taking residence outside of San Diego County, transition to long-term care, referred out to a higher level of care/specialty case-management, by client request, no contact within 90-days, safety concerns, or death. Clients who are disenrolled due to incarceration lasting longer than 30-days, no contact within 90-days, or by their request may be re-referred. Clients that have moved outside of San Diego County and then return to the city can also be re-referred. Clients disenrolled due to safety concerns may re-engage with the Homeless Outreach Team on a case-by-case basis.

Program Updates
As of April 2023, Exodus Recovery is actively searching for candidates to fill three positions on the Homeless Outreach Team. These positions include one Care Manager, one Community Health Worker, and one Program Support Assistant.

During the current reporting period, the most significant strength and asset to client success has been access to funding for bridge housing through the Hotel/Motel Voucher Program. The Hotel/Motel Voucher Program was previously funded by the Community Development Block Grant (CDBG) Program and was used in full through August 2022. Fortunately, the Homeless Outreach Team was able to utilize the Encampment Resolution Funding (ERF) Program to continue providing this service to eligible individuals. The Bridge Housing model provides short- term stays in temporary housing to help unsheltered individuals and families transition into 06/01/2023 D 1 Page 46 of 59

stable housing. This type of interim housing provides clients with a stable location and access to consistent telephone communication for outreach staff to locate them as well as access to hygiene facilities and a place to securely store vital documents required for housing. Homeless Outreach Teams have utilized the Hotel/Motel Voucher program to support nine households transition into permanent housing opportunities.

The Homeless Outreach Team saw an increase in referrals for families with minor children and single women with children who were literally homeless or at imminent risk of homelessness.

Although outreach services are primarily geared towards serving adults 18+, Exodus Recovery recognizes the importance of collecting data on the entire makeup of households served. As a result, demographic information on minor children in households began to be collected. The Homeless Outreach Team provided services to 13 households with a total of 15 adults and 44 minor children between October 2022 and March 2023.

Affordable and low-income housing inventory in San Diego County has become increasingly difficult to locate. Despite these challenges, the Homeless Outreach Team has helped 15 households, a total of 21 adults and 14 minor children, obtain or maintain stable housing.

Between October 2022 and March 2023, 11 individuals were placed into permanent housing with Emergency Housing Vouchers; four individuals were housed with Rapid Re-Housing funds; and six individuals received rental assistance through the City of Vista Homeless Outreach Team. Of these 15 households, 35 individuals including adults and minor children, six percent returned to homelessness compared to data provided by Regional Task Force on Homelessness which reported 12% of people who were housed returning to homelessness within 6 months.

Reason reported for the six percent that returned to homelessness was eviction. The housing success rate can be attributed in part to the high level of support provided to tenants and landlords by Care Managers and Housing Navigators. Outreach staff offer support with mediation between clients/tenants and landlords to reconcile concerns impacting housing. This may look like helping clients/tenants maintain their housing or supporting clients transition to another housing opportunity.

Program Improvements
The Exodus Recovery City of Vista Homeless Outreach Team has shifted in the last six months to make adjustments for state requirements with the addition of Encampment Resolution Funding (ERF) which was awarded in April 2022. Through collaboration with City staff and in accordance with ERF reporting requirements, changes in report formatting and data collection have evolved and expanded to better understand program strengths, weaknesses, and opportunities. Weaknesses and opportunities are discussed in the "Challenges and Recommendations" portion of this report.

Historically, there has been two separate Exodus Recovery databases to track data based on funding sources. The first database was created when Exodus Recovery was granted the original City of Vista contract funded by PLHA in 2020. The second database was created when Exodus Recovery was granted the City of Vista contract funded by the Encampment Resolution Funding 06/01/2023 D 1 Page 47 of 59

(ERF) Program in 2022. In order to streamline data collection and reporting requirements between the two funding sources, Exodus Recovery has collapsed both databases into one. This singular database will also assist with strategic program planning and resource allocation using comprehensive data derived from both programs/funding sources.

During this reporting period, Exodus Recovery staff noted that there were several services under Referrals data previously categorized as "Other" that had increased. As a result, Exodus Recovery is working with its Data Management Team to create new categories that will capture these services independently from the "Other" category to be included in future reports. These new categories include Veteran or Military Related Services, Personal Identification, Regional Center, Housing Navigation Services, Case Management-Specialty Services, Domestic Violence Services, Pet-Related Services, and Mail Services. New subcategories will also be added and include Family PAC Program, Courage to Call, VA Homeless Outreach, Veterans Affairs Office, DID 214, Green Card (Permanent Residence Card), Work Permit, Native American Tribal Document, Visa, COV Housing Navigation, ERP Housing Navigation, Immigration Services, Take Me Home portal, PATH Outreach, Oceanside HOT, Carlsbad HOT, One Safe Place, WRC, DV Hotline, Rancho Coastal Human Society, San Diego Humane Society, ESA Letter, VOA Hawley Veterans Services Center, Brother Benno's Mailbox, and Interfaith Community Services Mailbox.

Demographics Analysis
The City of Vista Homeless Outreach Teams have contacted 281 unique individuals between October 2022 and March 2023 and 532 unduplicated individuals since inception in October 2020. The highest served age ranges for this period were individuals ages 25-59. Age-specific resources for youth (under 17), transitional age youth (18-24), and seniors (55+) advance their opportunities to make quicker, meaningful linkages. Most commonly, these resources are housing-related drawn from age specific funding. For example, youth can access temporary housing through Olive Crest; transitional age youth can access temporary or permanent housing through YMCA; and seniors are eligible for subsidized permanent senior housing. This leaves individuals ages 25 to 54 at a disadvantage unless they have a verified disability or are connected to an Emergency Housing Voucher. Majority of clients encountered by the Homeless Outreach Team did not report a mental health diagnosis or substance use disorder, and substance use disorders are no longer recognized by the Social Security Administration as a qualifying disability.

Below is a comprehensive data analysis sourced from the Exodus Recovery Vista Homeless Outreach Team Database. The data represents unique clients that outreach staff engaged with during the reporting period, not enrollment status.
06/01/2023 D 1 Page 48 of 59

Table 1
Age Range—Oct 2022 thru Mar 2023
100 93
90 80
70 65
60 50
40 36
30 28 25
20 17
12 10 ■
18-24 25-39 40-59 60+
■O&E Clients ■Enrolled Clients
Note:Clients who started in O&E phase but were enrolled during this period are only reported as being in Enrolled phase.

Table 2
Gender Identity—Oct 2022 thru Mar 2023
120
100
97 98
80 60
48 40 37
20 1 p
0 Female Male Unknown or missing
■O&E Clients ■Enrolled Clients
06/01/2023 D1 Page 49 of 59

Table 3
Race of O&E Clients—Oct 2022 thru Mar 23
26%
■White
■Black or African American
■Asian
■American Indian or Alaskan Native 51%
■ Native Hawaiian or Pacific Islander
■Other Multi-Racial Combination
■Unknown or Missing 14%
1%
0 I 2,0% 1 6%
Table 4
Race of Enrolled Clients—Oct 2022 thru Mar 2023
3%
10%
1%\
2%�
■White 0%�
■ Black or African American
■Asian
15%
■American Indian or Alaskan Native
■ Native Hawaiian or Pacific Islander
■Other Multi-Racial Combination
■ Unknown or Missing
69%
Table 5
06/01/2023 D 1 Page 50 of 59

Ethnicity—Oct 2022 thru Mar 2023
124
80 67
60 42
40 29
20 1s
0 W 4
Hispanic or Latino Not Hispanic or Latino Unknown or missing ■O&E Clients ■Enrolled Clients
Table 6
Veteran Status—Oct 2022 thru Mar 2023
140
119
120
100
80 72 69
60 14
3 4
Veteran Non-Military Unknown or Missing
■O&E ClientsEnrolled Clients ■Enrolled Clients
Table 7
Self-report of Substance Use Disorder—Oct 2022 thru Mar 2023 06/01/2023 D 1 Page 51 of 59

140 129
120
100
80 77
66 60
40 20 9
Yes No
■O&E Clients ■Enrolled Clients
Table 8
Self-report of Mental Health Diagnoses—Oct 2022 thru Mar 2023 Mental Health Diagnoses O&E Enrolled
Oct 2022- Mar 2023 Clients Clients
Anxiety Disorders 1 0
Bipolar Disorders 0 4
Major Depression Disorders 1 5
Schizophrenia and Schizoaffective 3 5
Other/Unknown 1 3
PTSD 1 11
None Reported 79 167
Grand Total 86 195
Note:Clients may report more than one mental health diagnosis. 06/01/2023 D 1 Page 52 of 59

Table 9
Self-reported Reasons for Homelessness—Oct 2022 thru Mar 2023 Reason Count
Domestic Violence 10
Housing 51
Income 56
Legal Issues 15
Mental Health 16
Physical Health 14
Substance Use 28
Support System 28
Transportation 10
Other 1
Grand Total 230
Note:Clients may report more than one reason.This graph includes data on clients in O&E Phase and Enrolled Phase.

Table 10
Self-reported Reasons for Homelessness—Oct 2020 thru Mar 2023 Reason Count
Domestic Violence 43
Housing 168
Income 141
Legal Issues 70
Mental Health 73
Physical Health 43
Substance Use 138
Support System 98
Transportation 21
Other 74
Grand Total 869
Note:Clients may report more than one reason.This graph includes data on clients in O&E Phase and Enrolled Phase. 06/01/2023 D 1 Page 53 of 59

Referrals to Services and Other Programs
Between October 2022 and March 2023, the City of Vista Homeless Outreach Team made 54 referrals for 0&E clients and 224 referrals for Enrolled clients for a total of 278 community referrals. These include referrals for personal identification documents, VI-SPDAT, emergency shelter, transportation, rental assistance, benefit assistance, legal services, mental health services, and substance abuse services. Of the 53 referrals made during the O&E Phase, 53% resulted in successful linkage and 19%were declined. At the time of this report, 28% are pending. Of the 226 referrals made during the Enrolled Phase, 59%were successful excluding pending and declined referrals. Overall, 58% of community referrals resulted in successful linkage and 9% were declined. At the time of this report, 32% are pending. Most commonly denied were those to emergency shelter services. Reasons reported for declining shelter include separation from pets, separation from household members, proximity to service providers and support systems, access to transportation, and unfavorable past experiences in shelters. Between January and March 2023, there has been a decline in successful linkage to shelters due to inaccessibility at the time a client expresses interest and the referral is made.

Pending referrals represent services that clients were interested in but a successful linkage had not been confirmed at the time of this report. These referrals include personal identification, VI-SPDAT, rental assistance, benefit assistance, monthly bus passes, and specialty case- management. Below is a comprehensive analysis of community referrals by O&E clients (Table 11) and Enrolled clients (Table 12).

Table 11
O&E Client Referrals to Services-Oct 2022 thru Mar 2023 Declined/Denied Linked Pending Total Count Total% CLIENT REFERRALS Count % Count % Count % Personal identification 0 0.0% 9 32.1% 4 26.7% 13 24.5% Driver's License/ID 0 0.0% 8 28.6% 4 26.7% 12 22.6% Birth Certificate 0 0.W. 1 3.6% 0 0.W. 1 1.9Y Transportation 0 0.W. 10 35.7% 0 0.0Y, 10 18.9% Metro Bus Tokens 0 0.0% 6 21.4% 0 0.0Ya 6 11.3% Metro Bus Pass 0 0.W. 4 14.3% 0 0.0% 4 7.5% Transition 10 100.0% 0 0.0Y, 0 0.0% 10 18.9% La Posada 6 60.0% 0 0.W. 0 0.0% 6 11.3% Haven House 4 40.DYc 0 0.01Ya 0 0.0% 4 7.5Y Rental Assistance 0 0.0% 1 3.6% 6 40.OY, 7 13.2% Emergency Housing Voucher 0 0.W. 1 3.6% 2 13.3% 3 5.7% Mainstream Voucher 0 0.0Y, 0 0.01Y, 3 20.0Y, 3 5.7Y VASH 0 0.0% 0 0.0Ye 1 6.7% 1 1.9Y Benefit Assistance 0 0.0% 5 17.9% 1 6.7Ye 6 11.3% CalFresh/food Stamps 0 0.W. 4 14.3% 0 0.W. 4 7.5% General Relief 0 0.0% 1 3.6% 1 6.7% 2 3.8Y Housing Navigation Services 0 0.0% 1 3.6% 4 26.7Y, 5 9.4% ERP Housing Navigation 0 0.W. 0 0.0Ya 3 20.0% 3 5.7% VI-SPDAT 0 0.0Yo 1 3.6% 1 6.7% 2 3.81Y.

Legal Services 0 0.0% 1 3.6% 0 0.0% 1 1.9% Immigration Services 0 0.W. 1 3.6% 0 0.W. 1 1.9Y ther 0 0.0Ye 1 3.6% 0 0.0Ye 1 1.9% Other Services 0 OA% 1 3.6% 0 0.W. 1 1.9Ye rand Total 10 100.0% 28 100.0% 15 100.0Ye 53 100.0% 06/01/2023 D 1 Page 54 of 59

Table 12
Enrolled Client Referrals to Services-Oct 2022 thru Mar 2023 Benmefic Assistance 2 10A% 26 ISA96 19 26 a% 47 20.8! C*Frc:n/F000 Sump; 1 3.09b 6 4.3% 9 :2 31> :6 7 General Relief 1 3.0% 10 7.3% 2 2:'> 13 SSI)SSDI 0 0.0% 9 6.7% 2 2 '> :1 a 5':

Free Cell Phone ProvkW 0 0.0% 0 0.0% 3 6 91, 3 2 Car>VORKS 0 0.0% 1 0.7% 0 J J'> 1 04':

Neoi{a' 0 0.0% 0 OA% 1 > 1 04>:
using Navigation Services 0 GA% 19 14.2% 26 36.1% 4S 19.9% VI SoDAT 0 0.0% 19 142% 13 20 c'> 33 13 C°:

ERP HOu:ing Navigation 0 0.0% 0 0.0% 11 :3 3'> :1 4 5':

Personal l0entititstio� 1 SA% 27 20.1% 7 9.7% 3S 1S5! Driver's iicen;e/i0 0 0.0911 17 SL7% 3 6 91> .. 5 71:

Binh Certriate 5.0% 10 7.3% 2 ..> .3 3 E':
rendition 12 60.0% 11 a2% 0 0.0% 23 10.2% Haven Hou;e B 40.0% 2 1.3% 0 J J', 44°- ca►o-.aaa 3 13.0911 6 43% 0 J J'> 9 4 C':

Operation HOPE 1 3.0911 1 0.7% 0 J J'> 2 0 5':

PACE 0 0.0% 2 LA 0 J J'> 2 0 54:

Transportation 0 OA% 20 14.9% 3 42% 23 102! Metro Bus Pas: 0 0.09b 12 9.0% 3 =2% :3 6 6':

Metro Bus Tokens 0 0.09b 3 6.0% 0 J J'> 3 3 1"; Rental Attv{alKe 0 OA% 3 22% 14 19.4% 17 7.S Emergency Hou;ing Voucher 0 0.09b 1 0.7% 7 E.71> 8 3 3% Mtain;trewm Voucher 0 0.0% 0 0.0% 7 9 7% 7 3:°:

VASH 0 0.0911 1 0.7% 0 0.0% 1 0 4':

Ehaer 0 0.0911 1 0.7% 0 0.0% 1 04':

Other 2 10016 3 22% 2 24% 7 3.1% Other Service: 1 3.09b 2 1.391 1 14% 4 ..

Legal Service: I 3.09b 1 0.7% 1 LA 3 :3 :
ail Services 0 OA% 6 4.5% O OA% 6 2.7% nte-+aitn Community Service: 0 0.09b 4 3A% 0 0.0% 4 :2% Brotner Benno';hlailDo, 0 0.0% 2 LA 0 0.0% 2 0 5':

Mental Health Center 2 10A% 3 22% 0 OA% S 22% %mingPorr. 2 10.09111 1 0.7% 0 0.0% 3 13>:
-sr:it onal Age Youth Service: 0 0.0% 1 0.7% 0 0.0% 1 0 4':

Domestic Violence Shelter 0 0.09b 1 0.7% 0 0.0% 1 0 4°:

Substaimce Abuse 1 SA% 4 3A% 0 OA% S 22 Alpha rr*ct 0 0.0% 2 1.3% 0 a0% 2 0 91:

Feuow:K2 0 0.09b 1 0.7% 0 0.0% 1 04':

McAllister 0 0.0911 1 0.7% 0 0.0% 1 04..

Solution:4 Change . 3.0% 0 0.0% 0 0.0% i 0 44:

Physical Health 0 CA% S 3.7% 0 OA% S 2.2% HrV/AIDS 0 0.09b 3 2.2% 0 0.0% 3 1 P:

CCC:"-m Community Clinic 0 0.09b 2 LA 0 0.09b 2 0 51:
mestK Violence Services 0 OA% 2 LS% 1 1A% 3 13 One Safe Place 0 0 0% 1 0.7% 1 14% 2 0 54:

DV mmine 0 0 O% 1 0.7% 0 0.0% 1 0 4°:

Case Mpnagement-Specialty Service; 0 0.0% 2 iSli 0 OA% 2 0.9 PATH outreach 0 0.0% 1 0.79b 0 0 O% 1 0 4':

CaIAIM 0 0.0% 1 0.7% 0 00% 1 041:

Veteran or Military Reiatec Service: 0 OA% 1 0.7% 0 OA% 1 0.4 Fami y PAC►rogram 0 0.09b 1 0.79b 0 0 0% 1 0 4°:

It Related Services 0 GA% 1 0.7% 0 0.0% 1 0.4 i
ncor Coastal Humane Society 0 0.0% 1 0.7% 0 0 0% 1 0 4':

Services 0 OA% 1 0.7% 0 0.0% 1 0.4% te Me Nome l 0 0.0% 1 0.7% 0 0 O% 1 G 4°:
a Total 20 100A% 134 100.6916 72 100.0% 226 :00.o% 06/01/2023 D1 Page 55 of 59

Challenges and Recommendations
Families Experiencing Homelessness
During the reporting period, the City of Vista Homeless Outreach Team has observed an increase in families with children and women with children experiencing homelessness or at imminent risk of homelessness. The excessive stress that comes with experiencing homelessness or the fear of being on the edge of becoming homeless negatively impacts the entire family. Growing up in a low-income household, growing up in a family with a low level of education, chronic stress, economic stress, and residing in a community with limited access to resources for youth also contribute to adverse childhood experiences. Factors such as institutionalized and systemic racism, immigration status, and generational poverty further compound the stress of homelessness and may contribute to adverse childhood experiences (ACES).

Access to trauma-informed and low-barrier shelter, affordable housing, and low-income housing has been a challenge for this population, particularly in the North San Diego County area. Relocating outside of this area is difficult when a family's social systems are located nearby including employment, healthcare, school, and social support. North San Diego County only has one emergency family shelter located in Vista and wait times to enter this facility can take 2-3 months due to the increased need for this service. Vista is also home to one provider that offers transitional housing (Solutions for Change) to homeless families which also experiences significant wait times due to high demand. Exodus Recovery recommends increasing availability of emergency family shelter services to provide families with a safe opportunity to work towards stabilization. This can be accomplished either by securing funding to increase bed availability at the current sole provider of this service in Vista or seeking funding to develop an additional facility within the North San Diego County area. Additionally, Exodus Recovery recommends a strong focus on increasing inventory of low-income housing opportunities within the city. Affordable housing which is adjusted for area median income does not adequately meet the needs of the growing number of low-income households experiencing or vulnerable to experiencing homelessness.

One significant barrier to entering local emergency family shelter or family transitional housing is the maximum bed capacity per family which on average is five members or one adult head of household and four children. The Homeless Outreach Team has seen an increase of families with more than five members experiencing homelessness or at imminent risk of experiencing homelessness. Of the 13 households with children that the Homeless Outreach Team served during this reporting period, three of these families who were experiencing homelessness were unable to access emergency family shelters due to having more than five members. One household has six members, a second household has seven members, and a third household has eight members. A fourth household with six members was at imminent risk of homelessness and only through rental assistance funded by PLHA was the family able to avoid becoming literally homeless. Had the family not received rental assistance, they would have 06/01/2023 D 1 Page 56 of 59

been street homeless as their household size would have disqualified them from accessing emergency family shelter. The three households experiencing homelessness that were not eligible for emergency family shelter based on household size represent 23% of the families served during this period. This is a new trend that Exodus Recovery will continue to monitor and collect data on. Based on available data, Exodus Recovery recommends opening a dialogue around increasing emergency family shelter bed capacity for households with more than five members. This conversation may include expanding bed capacity with current emergency family shelter providers based on community need and funding availability.

Safe Parking
With the increase of individuals experiencing homelessness for the first time across San Diego County, access to a personal vehicle can be the last means of shelter before becoming street homeless. The last time that RVs were counted in the regional Point-In-Time Count was 2018 and raw data recorded 21 in the North County Coastal area. The 2022 Point-In-Time Count did not specifically provide these data points. Currently there is one Safe Parking Program service provider for personal vehicles in North San Diego County located in Encinitas. The location is approximately 12 miles away from the epicenter of the Hacienda Biological Preserve area and with rising gas costs, travel to and from local support systems including this service can be costly. The Homeless Outreach Team has encountered more families living in an RV or an over- sized vehicle and the only safe parking program that can accommodate these is located in Mission Valley. Exodus Recovery will be monitoring this trend by collecting information on clients deemed ineligible for safe parking due to vehicle size. Additional financial barriers to the unsheltered population maintaining their personal vehicles are car registration fees, drivers license fees, and parking citations/tickets. A single traffic ticket costs on average approximately $65 and can go up to $250 depending upon the infraction. Multiple unpaid citations may result in a vehicle being impounded and the cost to recover a vehicle from an impound lot can range between $75 and $300 on top of the costs incurred by the towing company. These costs disproportionately impact low-income individuals and families.

The Encinitas Safe Parking Program hosts a maximum of 25 vehicles and served an average of

25.2 enrolled individuals every night with a service utilization rate of 81.5% between October 24, 2022 and April 2, 2023. Exodus Recovery recommends creating a local safe parking program to reduce the financial burden on unsheltered individuals and families while providing a safe place for them to sleep at night and access to needed services. Typical services include access to bathroom facilities, handwashing stations, hygiene supplies, meals/food, and case management support. These facilities can be hosted by either social service providers or religious organizations of which there are more than 40 institutions under both of these categories within city limits. The cost of developing this program could be met through intercity collaboration with neighboring cities in the North San Diego County area to serve individuals and families while preventing their displacement to Central and South San Diego.

Appendix A: Demographic Report of O&E Clients—October 2022 thru March 2023 06/01/2023 D 1 Page 57 of 59

19-24 5 5.9% riff Department 30 34.9%

25.39 28 32.6Y Eaodu:Staff 14 16.3% Street 28 32.6%

40.59 36 41.9% Family/Friend 13 15.1% private Property 23 26.7%

60. 17 19.88 lf-referral 8 93% Shopping Center 21 24.4% Greed Taal 86 100.0% Internal Homeks Group 6 7.0% Encampment 9 30.5% Bran: 4 4.7% (blanks 7 8.1%
local 8u6ne:: 3 33% Vak Terr-e Conservancy 1 12% e Enforcement 3 33% Vista Vdlage Dr/kV878 1 12%
Male 48 55.8% VO..... 2 23% anti;5tation 3 35% Female 37 43A% 211 2 23% Unknown 1 12% Unknown 1 12% Mouinc Department 1 12% Perk 1 12% Grand Taal 86 100.0% Taal 86 100.0% Grand Total 86 100.0% No 77 395%
7Amencan
Wino 42 48J% ez 9 103%
30 34.9% Toth 86 300.0%
s sBx
ve 2 2.3%2 2.3%1 12% Nane Reported r 79 913% Samoan 1 1.2% SchmophrenmandSchizoaffective 3 333f Other Asia nor Pa6ficlslande, 1 1.2% .iety Disorder•. 1 1.

Hspanic or latiw 29 33.7% her/Unknown 1 12% White 13 151% PT5O 1 32%
Other 10 11.6% Major Depression Disorder, 1 12X Unknown 6 7.0% G,.W Total 86 100A%
Unknown Is 17A%
Unknown 14 16.3%
W n.ie 1 1.2%
Grand Taal 86 100.0% Domenic Vioknoe Token SC HouvrK 7 Food water
Income 8 GA Card C
Lepl Issues 1 Ht6<ne Item: 1
Non-Al:liory ld 16.31• IAental Neahh 0 :her Resouroe Unknown 69 80.2'. Phyacal Heahh 2 B.. Need: 1 Veteran 3 3.5% Substance U. 3 Grand Total 19 Grand Taal 86 100.0% Support symm
ranzportation 0
r 0
Total 25
Unknown 51 $93%
Medial 28 32.6%
None 4 4.7%
Med i•Medi 2 23%
Cal Medi{o-.a 1 12%
Grand Taal 86 SOOAY
06/01/2023 D 1 Page 58 of 59

Appendix B: Demographic Report of Enrolled Clients-October 2022 thru March 2023

18.2A .. 62% sheri!r Depwt ht a5 271', 2};9 333% FBmily,ttitrq _ 133% Encampment 75 38.5% 79 93 377% 'wou:SMr., .. 128% ;want) SO 2S.6% 60a 27 :28% CaTFtn. 23 11.1% Otnv Enpmphb." t0 S.1% rand Total 19S 100A% Lop,B,Lirk:: 11 9.2% :,`an+arcw t-.,s 3 13% Sera-re'errt, .7 2.7% :,evhore.'0a S. ihSmn 2 1 w Coae Error -ht 13 6.7% :,--.!Ow 1 0 7%
Cov OINRKh 7 3.6% -8 EB uhao Chu Cvev 0vv=: 1 03 Mak 93 50.3% M0VS Depertmem 7 3.6% :rpmo2 n trOK of Slihsto, 1 03% Fm Tlale 97 39.7% �hten,a,mo ew:Group 6 3.1% &1.:e will 4a 1 01% nu4 Toth 19S 100A% 2:: 3 1.7% '8 EB Slca„arc Of:Ramp 0 7% Soa AT 1 0.3% NKitl,a Enn V htF a 2.1%
Grant Tool 195 10"% V,t p DIAS 78 a 2.1% .M.V,p6e 00"78 a 2.1%
Bmhgle TenKe hrk 1 0.5%
Not H4wmc nK Latino 12a 63.6% 7t/Emeral0 Df 1 0.5% White 89 676% No 129 66.2% vale Terwe COrssenarKy 1 0.5% BIKE 30 171% ye: 66 33.8% Street S2 26.7% OMer 2 10% Gt ld Tool 19S 100.0% P K.►openy 31 1S.9% FiipnO i 07% Cenkv :6 t.2%
Amenpn Wti,e 1 0 7% GRran:PropeRy 10 S.1% W van Nab. 1 03% UNnaww 9 4.6%
MRpon,c Or latim 67 34.4% None Reported 167 87.6% �artt 2 1.0% Whitt ti 226% M0 .. 7.6% ..Tool 1n 100.0% Othv 17 87% SU:oprenit aM SN-ft-m tive 7 2.6%
Unknown 3 .3% Nlalor Deoly:ion DiWftff. 7 2.6� AnfeML,NW. 2 10% B.oolar Di:OrOM. i 2.1%
Other A i W Of Pw'k IMMer 1 03% ouw►:ychotic C),OMer. 1 0.3% Unb O a 2.1% Other Dex aw,'Acilrtment 1 0.3% Unknown 3 :7% OTer;UrknOwn 1 0.3%
White 1 07% Gpna TOM 19S IOOA%
rar10_ i9S too.0%
0O11emc VidenCe 1C BW To-w al
NOtrMatlr •.72 36.9% No.6i,6 Y Food W Kv 8 Urju 119 61.0% income a. Gig GM 9
veteran A 2.1% Lepa,,::ue: 13 Ntptne Me- 17 rRnd Tool 195 1-.a% Nleml Neagh 1E rRGwp 8 "p..l Neal+ Baac Need: v
""Me U. 2 &WW TOM 96
Support Systm
IA"_CA, 100 3.3% TMh:OOrtaOw 1C
Unknown 85 41.1% 07+ee 3
Noce 6 3.1% Grant TOM
IAeuiidt0 1 0.3%
GmnO TOM 19S lODA%
06/01/2023 D 1 Page 59 of 59

May 31, 2023
City of Vista Strategic Plan to Address Homelessness
Community Stakeholder Meeting
Virtual
Meeting Minutes
Meeting begins at 3:03p
Introductions- 22 people in attendance at the start of the meeting including Vista residents, Vista business owners, homeless service providers, homeless advocates
Presentation- Council Member Katie Melendez provided a presentation regarding the Strategic Plan to Address Homelessness Update
Q&A/Comments- Council Member Katie Melendez responded to questions and the group held a discussion including:
●What is being done to address mental health and substance abuse? ●What happens if someone does not accept treatment?
●Will the future non- congregate shelter have drug testing? ●How long will the lease agreement be for the non- congregate shelter? ●What is being done to address encampments on sidewalks/POW? ●Is there a plan to expand tenant protections?
●What is considered affordable housing?
Brainstorm Session- participants entered their suggestions into a survey platform. Below are their responses to the prompt "What are the tools and resources you believe are important for the Strategic Plan to Address Homelessness?" Image 1 provides a visualization of the submissions into a "word cloud." ●emergency housing
●community protection
●dignity/hygiene resources
●feminine hygiene products
●clear pathway
●food access
●mobile health care
●job focus
●shower facilities
●transportation vouchers
●long term affordability
●internet access
●stable funding
●job training
●affordable housing
●transition from recovery

ADD TO PACKET
D1

●community spaces
●results
●tenant protections
●improved data
●recovery services
●more oversight
●low barrier shelters
●affordable studios
●outcomes
●metrics
●sober living
●tiny home communities
●non-congregate housing
●definition
●child care
●legalities
●studios
●accountability
Final comments and meeting end at 4:25p
Image 1

G,ZV OF VJST40000
CITY OF VISTA oy� �tioti
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Update on the Implementation
9 STRATEGIC PLAN TO

ADDRESS HOMELESSNESS
of Strategic Plan
Address Homelessness
June 1, 2023
CITY OF V15TA
C A L k f C A M I A
CITYOFVISTA.COM

Update on the Implementation of the Strategic Plan to
CITY OF VISTA Address Homelessness
August September September
March 2020 2020 2021 March 2022 2022 April 2023 Adopted Approved Added Housing Received $1.8M Increased Housing Approved Safe Strategic Plan Strategic Plan Navigator& Allocation for Navigator from PTE Parking Operator to Address Service Removed Encampment to FTE and Added Services Downtown Resolution in and Community Health Agreement Homelessness Providers Daytime around the Buena Worker Outreach Vista Creek and
Program from Watershed areas
Strategic Plan (Hacienda BPO)
CITYOFVISTA.COM

Update on the Implementation of the Strategic Plan to

VISTACITY OF
Address Homelessness
• Encampment Resolution Fund, Round 1 (ERF1) — ---3 • Granting Agency—California Interagency Council on Homelessness(Cal ICH) • Year-End Fund Balance (YEFB)
• Local funds
• Permanent Local Housing Allocation (PLHA)
• Granting Agency—CA Dept of Housing and Community Development(HCD) 00000 • Housing Set-Aside (HSA)
• Vista Successor Agency _ - • State Budget Earmark Funding
• Assemblymember Tasha Boerner Horvath
Strategic Plan Goal Amount Contracted
Prevent Homelessness $ 355,000.00
Improve Quality of Life $ 440,000.00
Reduce Homelessness $ 2,331 ,563.00
Total $ 3,126,563.00
CITYDFVISTA.COM

Update on the Implementation of the Strategic Plan to

VISTACITY OF
Address Homelessness
Activity Service Provider Strategic Plan Funding Contract Amount Expended Goal Source
Encampment Resolution Improve Quality of
Grant-Restoration and City of Vista Public Works Life ERF1 $125,000.00 $70,900.00 Mitigation
Safe Parking Jewish Family Service of Improve Quality of Cannabis $315,000.00 $ San Diego Life YEFB
Encampment Resolution Reduce
Grant-Outreach and Exodus Recovery Homelessness ERF1 $695,824.00 $459,575.19 Engagement
Social Worker-Outreach Exodus Recovery Reduce PLHA $985,739.00 $554,850.22 and Engagement Homelessness
Shelter Beds Alliance for Regional Reduce PLHA $600,000.00 $450,000.00 Solutions Homelessness
Motel Voucher Program Interfaith Community Reduce PLHA $50,000.00 $50,000.00 Solutions Homelessness
Homeshare Elderhelp of San Diego Prevent HSA $105,000.00 $90,416.77 Homelessness
Homeless Prevention North County Lifeline Prevent State Budget $250,000.00 $250,000.00 Pilot Program Homelessness Earmark
TOTAL $3,126,563.00 $1,925,742.18
0 Update on the Implementation of the Strategic Plan to CITY OF VISTA Address Homelessness
Strategic Plan Updates
Internal
Working Group Additional - - Providers Includ - • Social Worker Encampmentin Homelessness • • Group Outreach Clean-Up
Improved • Surrounding
Hacienda BPO
Homeless
Secure Shelter Prevention Encampment Resolution Fun • Beds Pilot Program
Round • • •
GovernmentalSafe Parking Implementation
and Legislative Home Share
or
Advocacy
CITYOFVISTA.COM

VISTAUpdate on the Implementation of the Strategic Plan to

CITY OF
Address Homelessness
Internal Homelessness Working Group
EXODUS Additional service providers in
RECOVERY attendance
The pathway to freedom begins with you.

Alpha Project
nE LD E R H E LP People Assisting the Homeless (PATH) SOLUTIONS FOR LIVING I K ---IT County of San Diego Department of Q�'eH�PRO�FC, Homeless Solutions and Equitable COUNTY OF SAN DIEGO E Communities
VHH
SERVICES AGENCY LIVE WELL Where Miracles Happen! • E I d e r H e I p

SAN DIEGO
• Homeless Court & Resource Fair in Vista
• Permanent Notice of Cleanup Signage
CITY OF VISTA o � p
c a L i F o R N I A MAKING IT HOME
CITYDFVISTA.COM

VISTAUpdate on the Implementation of the Strategic Plan to

CITY OF
Address Homelessness
dw
I . �
' r -• W.M.r
NOTICE OF NOIrANUP
CLEANUP oAY:or �, wkz ,. w
City of Vista crews will cleanup trash,
litter,and unattended items left on this
block on the following days:

TUESDAY AND FRIDAY
starting as early as 8:00 a.m.

Please remove any personal belongings Ac. - ` G .4M, before that time,so that crews can
complete their work.

During the cleanup,the crews will save personal items
that appear to be of value.The City of Vista will store r r y br r.a the item(s)for 90 days.To claim property,call
760.639.6177 and the City will coordinate the return
of your item(s)•
ya-
1/you are experiencing homelessness and would like to be {F*41 ' ar+aui;A
connected to housing and financial assistance,please calls +`!y CITY OF VI$

Update on the Implementation of the Strategic Plan to

VISTACITY OF
Address Homelessness
Encampment Clean-Up
Between October 1, 2022, and March 31, 2023:
• 268 encampments reported on private
property
• 133 resolved by property owners
43 tons of trash removed from City
V properties
• 38 tons from Hacienda BPO
100 individuals engaged through
Encampment Resolution Fund work
• 31 placed in either shelter or housing

VISTAUpdate on the Implementation of the Strategic Plan to

CITY OF
Address Homelessness
Encampment Clean-Up

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Update on the Implementation of the Strategic Plan to

VISTACITY OF
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Homelessness Prevention Pilot Program
One-time state allocation
• $191,922 Supported
co°�ty Lifelin
• 59 Families
Housing Retained Housing Retained
• 173 Vista residents After 6 Months After 13 Months

CDBG-CV
• $142,561 Supported
• 37 Families
• 121 Vista residents

Update on the Implementation of the Strategic Plan to

VISTACITY OF
Address Homelessness
Home Share
ElderHelp of San Diego
Expands affordable housing stock
• Open for both renters and
homeowners _
• Only one party in match must be a
senior ,
• Rental or service exchange or both
• North County Housing Coordinator

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■ ELDERHELP

SOLUTIONS FOR LIVING A NONPROFIT
ti.

HOMESHARE FOR VISTA
June 1 , 2023 1 Vista City Workshop

ElderHelp ' s MISSION
r- to provide personalized
services and information that
help seniors remain
independent and live with
- ,
dignity in their own homes
�s
In nearly 50 years of serving San
Diego we have assisted over
253,000 seniors and their families
Iri ELDERHELP

SOLUTIONS FOR LIVING I A NONPROFIT

ElderHelp ' s CORE SERVICES
INFORMATION FAMILY CAREGIVER
& REFERRAL* RUOK CALLS* SUPPORT*
sr
20=,.,,,•,;

NUTRITION SERVICES
.� ,.

SENIORS A GO GO CARE COORDINATION HOUSING SERVICES* *CURRENTLY IN NORTH COUNTY

ELDERHELP

SOLUTIONS FOR LIVING I A NONPROFIT

Seniors and the Housing Crisis
70/o!'
23% area seniors do not
2have enough income to 90 0 of seniors want to a e in meet basic needs. g
place.
• 25% rely on Social Security • 1 in 4 newly unhoused are as their only source of seniors.
revenue (Average
$1 ,496/month). • 1 in 5 seniors 55+ are 4,00^0 55.8% are renters. experiencing homelessness or The average rent seniors at risk.
pay is $1 ,622.

GIELDERHELP
SOLUTIONS FOR LIVING I A NONPROFIT Aik

ELDERHELP ' S HOMESHARE PROGRAM
A roommate matching service that involves two or more people sharing a dwelling to meet economical, independence, and social needs.

Each party has a private bedroom w/shared or private bath and access to common areas in home (such as the kitchen).

ElderHelp facilitates matches, providing support throughout the entire process.

Trials, quarterly check-ins, home visits, and conflict resolution available.

MATCH AGREEMENTS OPTIONS
tit Rental exchange
• Service exchange
• Combination - reduced rent with some
services exchanged
Ir'l ELDERHELP

SOLUTIONS FOR LIVING I A NONPROFIT

ELDERHELP ' S HOMESHARE TEAM
Director, ElderHelp North
• Sarah Two Housing Coordinators
Housing Services Manager • Brooke - North County Inland • Robin (Vista lead)
• Kelly - North County Coastal
Housing Navigation
o � „
• Fernando (bilingual support)
0 Irl ELDERHELP
SOLUTIONS FOR LIVING I A NONPROFIT Aik

Why HomeShare ?
Reduces isolation Stability: bringing in a
and improves other $ roommate can keep
social determinants people in their homes. Cost
of health. savings: reduces rent.
n No expensive construction:
• Security: roommates � HomeShare uses existing feel safer and age in housing stock.
20% of homeowners (65+) in
place longer.

San Diego County have an
available room to rent.

Irl ELDERHELP
SOLUTIONS FOR LIVING I A NONPROFIT Ak

HomeShare in Vista
a� , , ❖ One match (started in November) ❖ Two pending new home providers
❖ 19 seekers on the interest list
AA
❖ More than 20 Vista seniors assisted
with Housing Navigation (fiscal year)
}�..f ❖ 133 Vista residents assisted with information and referral

ELDERHELP
SOLUTIONS FOR LIVING I A NONPROFIT Alik

Outreach in Vista
160
140 We are a long-term solution.
120
Longest match: 16 years
100 Ln
r 0
D a
80 725 Average match length: 6 years
0 60
0 0
40 0 Over 30 years, ElderHelp
20 z z has matched more than
° 1,800 people in
&R Outreach HomeShare.

FY 20-21 FY 21-22 FY 22-23
Irl ELDERHELP
SOLUTIONS FOR LIVING I A NONPROFIT Ak

WHAT OUR CLIENTS REPORT
0 89% feel / g3% feel believe
their they are
quality of more more likely
life is financially to remain
better secure independe
n,ELDERHELP Aik

STAY CONNECTED
General Inquiries & Referrals
info@elderhel ofsandie o.or
p g g
(619) 284-9281
r� North County Contact
.or sbenson@elderhel ofsandie o
p g g
o
,ra Learn more and sign up for our newsletter rj
— Ol '� -° e► elderhel p oisanaie g o.or Lj Ka
` ELDER4EL
1 A ,

Update on the Implementation of the Strategic Plan to
CITY OF VISTA Address Homelessness
Governmental • •
February1 ' •
Encampment • • • •
February 28, 2023, City submitted
proposal for ■ Round ■
.... ERF2 proposed • • • e of I v
non-
congregate emergency
• 12 interim housing units
CITYOFVISTA.COM

VISTAUpdate on the Implementation of the Strategic Plan to

CITY OF
Address Homelessness
ERF2 Proposal
�. r 24 total single-occupant
e.,,.�� v ,tea, 1 •
Mx�
g rooms
BEDROOM 8 � BE pROOM
Ability to accommodate
1 rn f p dkE
couples
u.' Ability to accommodate
�� 8p�0 ROOM BEDROOM � i
pets
4 g Secure storage
EAFClose proximity to public
transportation
A
LIYIN6 AREA
,5,z5q FT

Update on the Implementation of the Strategic Plan to

VISTACITY OF
Address Homelessness
Shelter Beds
Last Six Months: 595 nights of
shelter for 23 unduplicated
individuals
�._ V. 5 residents have found permanent
d
► � housing, and 1 resident has
transitioned into bridge housing.
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Update on the Implementation of the Strategic Plan to
CITY OF VISTA Address Homelessness
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CITYOFVISTA.COM

CITY OF VISTA

HOMELESS OUTREACH TEAMS
10/U2022 - 03/31/2023
Exodus Recovery, Inc

010 PROGRAM UPDATES
02 DEMOGRAPHIC ANALYSIS
030 REFERRALS TO SERVICES
040 CHALLENGES AND
RECOMMENDATIONS TABLE OF

CONTENT

01 .

PROGRAM

UPDATES
l��Jll

PROGRAM OVERVIEW

AND UPDATES
The City of Vista Homeless Outreach
Team (HOT) has been fully operational
since October 2020 and has expanded
with the Encampment Resolution Funding
Grant which was awarded in May of
2022. Today, the HOT Program is able to
provide one Program Director, three Care
Managers, two Housing Navigators, two
Community Health Workers, and one
Program Support Assistant to support
the city's Strategic Plan to Address
Homelessness.

. . . . . . . . . .
. . . . . . . . . .

Housing Trainings ,
All staff have completed or are in '
the process of completing training
to have access to the Homeless
Management Information System
(HMIS). Housing Navigators have
attended the Shared Housing
Training.

SOAR Training
" The Community Health Worker
- - , has completed the SSI/SSDI
' Outreach, �Access and Recovery
a<s�-�S�a'ess'�
OQ< SQC%SL Paa QS
(SOAR) Training to assist clients
• , ` with the SSI/SSDI application TRAININGS process.

BRIDGE HOUSING UPDATES
The most significant strength and asset to client
success has been access to funding for bridge housing
through the Hotel/Motel Voucher Program.

HOTEL/ MOTEL

VOUCHER PROGRAM
UNIQUE CLIENTS Na
OA,-
ON SER BY U CLIENTS TO HOUSING*
84 •

HOUSING PLACEMENTS
10/1 /2022 - 3 /31 / 2023
The Homeless Outreach Team has Emergency Housing Vouche� 0 helped 15 households, a total of 21 11 Unique Clients p adults and 14 minor children, obtain or 0
maintain stable housing. Increased
program funding has supported the
addition of both staff and rental
assistance capabilities which have Rapid Re-Housing helped increase housing placements. 4 Unique Clients Rental Assistance
6 Unique Clients
Cnnnnn t1k
. . . . . . . . . .
. . . . . . . . . .

HOUSING PLACEMENTS
10/1 /2020 - 3/31 /2023
Rental Assistance to Prevent Common Barriers to Housing Homelessness Poor credit or no credit
6 History of eviction(s)
• Criminal background
Family Reunification Income requirements
5 Lack of low-income and
affordable housing
• Lack of studio and 1-bedroom
Permanent Housing to End housing inventory
Homelessness
29 DATA COLLECTION UPDATES
The Homeless Outreach Team has witnessed an increase in referrals for families with minor children and single women with children who were/are literally homeless or at imminent risk of homelessness. As a result, the Exodus Recovery database was updated to collect information on households with minor children.

FAMILIES
HOUSEHOLDS ADULTS MINOR CHILDREN
////)17777777
/ /

02. DEMOGRAPHIC

ANALYSIS
l��ll

PYl PY2 Partial PY3
10/2020 - 9/2021 10/2021 - 9/2022 10/2022 - 3/2023 197 Unduplicated Clients 207 Unduplicated Clients 128 Unduplicated Clients 1030 Total Contacts 2229 Total Contacts 1780 Total Contacts

AGE RANGE
O&E Clients ■ Enrolled Clients
100
O&E Clients: 5
Enrolled Clients:12
75 10 . 011
O&E Clients: 28
Enrolled Clients: 65
50 10��
O&E Clients:36
Enrolled Clients: 93
25 10�011
O&E Clients:17
Enrolled Clients: 25
0 18-24 25-39 40-59 60+
F*No notable trends in age range compared to data since inception

GENDER IDENTITY
O&E Clients ■ Enrolled Clients
100
MALE
O&E Clients: 37
Enrolled Clients: 97 75
10�011
O&E Clients:48 50
Enrolled Clients: 98
10��
O&E Clients:1 25
Enrolled Clients:0
0 Female Male Unknown or Missing
Fatas- hows a 5% increase in female clients and a 4% decrease in male clients since inception

RACE
O&E CLIENTS ENROLLED CLIENTS
3%
10%
26% 1%
■White �
■White 1
2%�
_\
\\
■Black or African American ■Black or African American ■Asian ■Asian
■American Indian or Alaskan Native ■American Indian orAlaskan Native 15%
51%
■Native Hawaiian or Pacific Islander ■Native Hawaiian or Pacific Islander ■Other Multi-Racial Combination ■Other Multi-Racial Combination ■Unknown or Missing 14% ■Unknown or Missing 69%
1%�/
2%J
0% 6%
L
FDa' 7taduring reporting period shows -10% decrease in White; -4% increase in Other Multi-Racial; and -4% increase in Unknown compared to data since inception

ETHNICITY 0&E Clients ■ Enrolled Clients
125
100
HISPANIC O.

LATINO
O&E Clients:29
Enrolled Clients: 67 75
All• ••
50 O&E Clients:42
Enrolled Clients:124
25 O&E Clients:15
Enrolled Clients:4 0
`o01 \0 0
0� J
*Data during reporting period shows -4% increase in Hispanic or Latino and -4% decrease in Not Hispanic or Latino compared to data since inception

VETERAN STATUS
O&E Clients ■ Enrolled Clients
125

VETERAN
• 100
O&E Clients: 3
Enrolled Clients:4
10�� 75 -
O&E Clients:14
Enrolled Clients:72
50 O&E Clients: 69 25
Enrolled Clients:119
0 -
Veteran Non-Military Unknown or Missing
F'7onctable trends in veteran status compared to data since inception

SUBSTANCE USE
O&E Clients ■ Enrolled Clients
DISORDER 150
100
O&E Clients: 9
Enrolled Clients: 66
IV
O&E Clients:77
Enrolled Clients:129 50
0 Yes No
F*Data during reporting period shows -7% decrease in positive report of SUD and -7% increase in negative report UD compared to data since inception

MENTAL HEALTH
■O&E Clients ■Enrolled Clients
200
ANXIETY OTHER/UNKNOWN
O&E Clients: 1 O&E Clients:I
Enrolled Clients: 0 Enrolled Clients: 3 150

BIPOLAR
O&E Clients: 0 O&E Clients:1 100
Enrolled Clients:4 Enrolled Clients:11
MAJOR •
DEPRESSIONREPORTED 50
O&E Clients: 1 O&E Clients:79
Enrolled Clients: 5 Enrolled Clients:167
SCHIZOPHRENIA 0
AND
Sp
O&E Clients: 3
Enrolled Clients: 5 +,e`� o�a� yo° cti°
aQ a°a
otp c`a
GRAND TOTAL OF O&E CLIENTS: 3%
GRAND TOTAL OF ENROLLED CLIENTS: 8%
*Data during reporting period -4% decrease in self-report of mental health compared to data since inception

REASONS LEADING TO HOMELESSNESS
Program Inception ■ PY3 to Date
300
265
200
168
141 138
118
98 100
70 73 74
56 43 43
10 15 16 14 28 28 21 10
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e�°e Jy\�� °fie yJey ea\�r ea\r `Jy y�e� ate`°� ret �eQ°Z� 0 J�

03 .

REFERRALS TO

SERVICES
l��ll

O&E CLIENT

REFERRALS TO SERVICES
Declined/Denied Linked Pending Total Count Total% CLIENT REFERRALS Count % Count % Count % Personal ldentirMBtlon 0 0.0% 9 32.1% 4 26.7% 13 24.5 Driver's LicenserlD 0 0-0% 8 29.6% 4 26-7% 12 22-6%G Total Birth Certificate 0 0-0% 1 3.6% 0 OA4. 1 1-9% Transportation 0 0.0% 10 35.7% 0 0.0% 10 18.9% Metro Bus Tokens 0 0-0% 6 21.4% 0 O-W. 6 11-3% Metro Bus Pass 0 0-0% 4 14.3% 0 O-W. 4 7S% Transition 10 100.0% 0 0.0% 0 0.ff 10 18.9y� La Posada 5 50-0% 0 DAY. 0 OA4. 6 11-3 Haven House 4 40-0% 0 0.0% 0 O-0% 4 7-5 Rental Assistance 0 0.0% 1 3.6% 6 40.0% 7 13.2 • •
Emergency Housing Voucher 0 0-0% 1 3.5% 2 13-3% 3 5-7% Mainstream Voucher 0 0.0% 0 0.0% 3 20A90 3 5.7% Successful VASH 0 0-O% 0 0.0% 1 6-7% 1 1-9% linkages Benefit Assistance 0 0.0% 5 17.9% 1 6.7% 6 11.3%' CalEresh/Food Stamps 0 0-D% 4 14.3% 0 OA4. 4 7-5% General Relief 0 0-0% 1 3.6% 1 6-7% 2 3-8% Housing Navigation Services 0 0.0% 1 3.6% 4 26.7% 5 9A% ERP Housing Navigation 0 0-0% 0 0.OY 3 20A9. 3 5-7% VI-SPDAT 0 0.0% 1 3.6% 1 6.7% 2 3.8% PERSONAL legal Services 0 0.0% 1 3.6% 0 0.0% 1 1.9 Immigration Services 0 0.0% 1 3.6% 0 0.0Y. 1 1.9% IDENTIFICATION her 0 0.0% 1 3.6% 0 DA% 1 1.9 Other Services 0 0-0% 1 3.5% 0 O-0Y. 1 1-9% Most common rand Total 10 100.0% 28 100.0% 15 104A% 53 1D4.0 *Categories above are listed in descending order with most common referral listed first.

ENROLLED CLIENT
{efR�J Rootl-Ps L ].D% E 4.]% 9 SL]% SE ].L 6en[ral Reliel L ].� ].]% 2 LD% 13 ].a 1 REFERRALS TO SERVICES
ssllssoi D ❑.D% 9 EJ% 2 Lek 1 a rtee ccn Phone Prusitl_r D ❑.W. ❑ ❑A% ] asU. ] x eeel'D DEs D a.D% 1 a.]% ❑ DA% 1 a Netli{e D ❑.D% ❑ ❑A% 1 L4% 1 D mina Ha,�li[❑s[D'i� o- aA% 19 iiltii zs 3ss% ss u vls=DS- D 6.D% 19 54.1% ]S m.E% 3A - ERP Ho3sin6 Hevipti- D ❑.D% ❑ ❑A% 11 15.3% 11 0. rsmel ld<nlitim Hon 1 sA% n 241k a s.1% 35 15 S'ze H[mse.'ID D ❑.D% 13 Sx]% ]
DiM CertiAmte 1 ].P% Sa ].]% 2 La% 13 ].D sRim 12 661❑% IS LL14 C D�]L 23 fa HE'rcr D 4❑.D% i L]% 0 S❑]i 10 0.0.

IA=osatlso� 3 -% 6 4.1% 0 am 9 b ❑p a nrton HOPE 1 I 1 ❑.]% 0 a.% 2 D P. E D a i 1.]% a 0.a% ] G.5 226
elide D DA% m ui% s b3k x3 1❑ uctrD eus Pass D ❑.O% 12 9A% s ari. 1] cb IAMODus T[teiss D 6.0% a 6A% ❑ 0.ak a 3.] Total ee4l Msi•eeo• D DA1Y 3 2bi 1♦ 19.ek 1] 3 EmemJen[�r H[usin6Vwdier D a.D% 1 a.]% a 9.7% D 13 IAafnstraam 4audies D 8.D% 8 aA% a -% ] 3.1 YASH D ❑.D% 1 ❑.]% 0 DA% 1 0.0 El , D a.D% 1 a.]% o ac% 1 a4 NQ 2 -.% 3 Ll% 2 xi% ] 3 ❑Vier Ssyi[c 1 ].D% i L]% 1 -% 4 LD lesel5 m= 1 ].D% 1 6.7% S LAY. 3 13 eil3enires D D.% 6 -% i DA% E 2- YrEerfeilM1[bmmunRyServfxs D a.D% 4 3A% P on.,. 4 L& &other Demo's Meilhrn D n.D% "% a 00?'. ] 0. rnlel IlealVi�n9n 2 IDA% 3 -% a DA% 5 2 • -ins Purtl 2 .A 1 a.]% d on, 3 1311 T rtk'el Abe YOYVi Sn`ioes D ❑.A 1 ❑.]% a o.." 1 1W DonVeti[Yideixe 9ieVs D a.D% 1 4.]% 9 PD?'a 1 GJ': Successful Rsbnx llYes 1 SA% 4
-F"Prrye[[ D ❑.D% i 1.3% ❑ 0.a% 2 C=:

Fell[wsltio D a.D% 1 a.]% a a.a% 1 linkages IAcalfsRr D ❑.D% 1 ❑.]% ❑ ❑A% 1 E J':

SolbGons4CMsae L ].D% ❑ ❑A% ❑ a❑]i 1 14':

IHeeeR D DA74 5 3]k C DA% 5 2]4 HOffAI❑5 D ❑.D% 3 3.1% ❑ ❑A%
CnC:'fo-�Wmmurdy{lini[ D a.D% i 1.]% a am% ] G inesli[1Rolenoe Se�[es D DA74 ] ]S% 1 -% 3 1 an[Seh Pq P . D a.D% 1 a.]% 1 L4% ] a.

Pf Hoairc D 8.0% 1 8.]% ❑ 0.❑k 1 Ob Merxigemenl3pewlty'srnio[e D DA% ]! ]S% i DA% 2 ❑ PATH 1]Jtrxed 6 a.0% 1 a.]% a 6.0?'. 1 ❑bBENEFIT CeWIIA D ❑.D% 1 ❑.]% ❑ 0.0?'a 1 0.b a Mitt•]'e Se rvioes D aA% 1 4% 9 -% 1 9 Po gynrnnnn
-Pro5sem D &A 1 8.1% 0 -% 1 0.b ASSISTANCE 1 ReleLee 5er+si[ss D -% 1 .7% i D.% 1 9 Rendio CbosmlHumerc 5.Lty D n.D% 1 a.]% o aA% 1 Ob • • • • • • • • • • �15ervioss D _% 1 .1% a D.% 1 0 • common iaie Me Home D ❑.D% 1 ❑.]% 0 -% 1 0.0 tl Tabu SD -.% - ]..An n SDDA% 326 la0 • • • • • • • • • • *Categories above are listed in descending order with most common referral listed first.
. . . . . . . . . .

SHELTER UTILIZATION
* Data below includes all clients regardless of phase (O&E and Enrolled) * Clients attempting to access shelter services within 6-months of discharge date from previous stay at that shelter are deemed ineligible 10/1/2020 -3/31/2023 10/1/2022 - 3/31/2023 Client Ineligible
Agency Denied
11 Successfully Linked Client Ineligible 1 Service Inaccessible 23 2
11 Successfully Linked
Pending 9
10 Service Inaccessible
11 Pending
0 Declined
Declined 8
113

UNFAVORABLE PAST

EXPERIENCES IN SHELTERS

SEPARATION FROM

HOUSEHOLD MEMBERS
SEPARATION FROM PETS REASONS
� PROXIMITY TO SERVICE FOR

PROVIDERS & SUPPORT SYSTEMS
ACCESS TO TRANSPORTATION DECLINING

SHELTER

03 .

CHALLENGES AND

RECOMMENDATIONS
/
i
l��Jll

STORAGE NEEDS

RECOMMENDATION
Exodus Recovery proposes creating a
storage program utilizing ERF funding
CHALLENGE to bridge this gap in services. Similar Clients have refused services such as programs have been created in the shelter, housing, and referrals that would downtown San Diego area and have require them to abandon their belongings helped unsheltered individuals attend due to fear of items being lost or stolen. appointments, gain employment, work Local storage facilities have been on housing options, and meet with unwilling to sign W9s in order for Exodus service providers.

Recovery to render third party payments.

The most commonly reported reason is a
lack of company policy. Additional
reasons may include previous negative •
experiences serving the homeless •
population, however, this is speculation. •

CHALLENGE RECOMMENDATIONS
• Lack of shelter bed Fund current
capacity for families shelters to expand
with more than 5 bed capacity
members Increase affordable
• Lack of low-income housing inventory
and affordable housing
• Increasing cost of
available housing

CHALLENGE RECOMMENDATIONS
• Lack of safe parking Develop safe parking
areas in North San program that can
Diego County, accommodate RVs
specifically for RVs and and over-sized
over-sized vehicles vehicles in North San
• Financial barriers Diego County*
associated with Designate safe
maintenance and safe parking areas within
parking of personal city limits pending
vehicles Safe Parking Program

THANK YOU
Have any questions?
Elizabeth Galorio
Program Director
[email protected]

G,ZV OF VJST40000
CITY OF VISTA oy� �tioti
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Update on the Implementation
9 STRATEGIC PLAN TO

ADDRESS HOMELESSNESS
of Strategic Plan
Address Homelessness
June 1, 2023
CITY OF V15TA
C A L k f C A M I A
CITYOFVISTA.COM

Update on the Implementation
of the Strategic Plan to
Address Homelessness
June 1, 2023

Update on the Implementation of the Strategic Plan to Address Homelessness Timeline of Milestones for the Strategic Plan to Address Homelessness March 2020 August
2020
September
2021 March 2022 September
2022 April 2023
Received $1.8M
Allocation for
Encampment
Resolution in and
around the Buena
Vista Creek and
Watershed areas
(Hacienda BPO)
Increased Housing
Navigator from PTE
to FTE and Added
Community Health
Worker
Added Housing
Navigator &
Removed
Downtown
Daytime
Outreach
Program from
Strategic Plan
Approved
Strategic Plan
Service
Providers
Adopted
Strategic Plan
to Address
Homelessness
Approved Safe
Parking Operator
Services
Agreement

Update on the Implementation of the Strategic Plan to Address Homelessness •Encampment Resolution Fund, Round 1 (ERF1)
•Granting Agency – California Interagency Council on Homelessness (Cal ICH) •Year -End Fund Balance (YEFB)
•Local funds
•Permanent Local Housing Allocation (PLHA)
•Granting Agency – CA Dept of Housing and Community Development (HCD) •Housing Set-Aside (HSA)
•Vista Successor Agency
•State Budget Earmark Funding
•Assemblymember Tasha Boerner Horvath

Update on the Implementation of the Strategic Plan to Address Homelessness Activity Service Provider Strategic Plan
Goal
Funding
Source Contract Amount Expended
Encampment Resolution
Grant - Restoration and
Mitigation
City of Vista Public Works Improve Quality of
Life ERF1 $125,000.00 $70,900.00
Safe Parking Jewish Family Service of
San Diego
Improve Quality of
Life
Cannabis
YEFB $315,000.00 $ -
Encampment Resolution
Grant - Outreach and
Engagement
Exodus Recovery Reduce
Homelessness ERF1 $695,824.00 $459,575.19
Social Worker - Outreach
and Engagement Exodus Recovery Reduce
Homelessness PLHA $985,739.00 $554,850.22
Shelter Beds Alliance for Regional
Solutions
Reduce
Homelessness PLHA $600,000.00 $450,000.00
Motel Voucher Program Interfaith Community
Solutions
Reduce
Homelessness PLHA $50,000.00 $50,000.00
Homeshare Elderhelp of San Diego Prevent
Homelessness HSA $105,000.00 $90,416.77
Homeless Prevention
Pilot Program North County Lifeline Prevent
Homelessness
State Budget
Earmark $250,000.00 $250,000.00
TOTAL $3,126,563.00 $1,925,742.18

Update on the Implementation of the Strategic Plan to Address Homelessness Strategic Plan Updates
Internal
Working Group
Homeless
Prevention
Pilot Program
Home Share
Encampment
Clean-Up
Governmental
and Legislative
Advocacy
Secure Shelter
Beds
Social Worker
Outreach
•Additional Service Providers Included
in Homelessness Working Group
•Improved Fencing Surrounding
Hacienda BPO
•Encampment Resolution Funding,
Round 2 Application
•Safe Parking Implementation

Update on the Implementation of the Strategic Plan to Address Homelessness •Additional service providers in
attendance
•Alpha Project
•People Assisting the Homeless (PATH)
•County of San Diego Department of
Homeless Solutions and Equitable
Communities
•ElderHelp
•Homeless Court & Resource Fair in Vista
•Permanent Notice of Cleanup Signage
Internal Homelessness Working Group

Update on the Implementation of the Strategic Plan to Address Homelessness

Update on the Implementation of the Strategic Plan to Address Homelessness Encampment Clean-Up
Between October 1, 2022, and March 31, 2023:
•268 encampments reported on private
property
•133 resolved by property owners
•43 tons of trash removed from City
properties
•38 tons from Hacienda BPO
•100 individuals engaged through
Encampment Resolution Fund work
•31 placed in either shelter or housing

Update on the Implementation of the Strategic Plan to Address Homelessness Encampment Clean-Up

Update on the Implementation of the Strategic Plan to Address Homelessness Homelessness Prevention Pilot Program
Housing Retained
After 6 Months
Housing Retained
After 13 Months
75%88%
One-time state allocation
•$191,922 Supported
•59 Families
•173 Vista residents

CDBG-CV
•$142,561 Supported
•37 Families
•121 Vista residents

Update on the Implementation of the Strategic Plan to Address Homelessness Home Share
ElderHelp of San Diego
•Expands affordable housing stock
•Open for both renters and
homeowners
•Only one party in match must be a
senior
•Rental or service exchange or both
•North County Housing Coordinator

HOMESHARE FOR VISTA
June 1, 2023 | Vista City Workshop

ElderHelp’s MISSION
to provide personalized
services and information that
help seniors remain
independent and live with
dignity in their own homes
In nearly 50 years of serving San
Diego, we have assisted over
253,000 seniors and their families

ElderHelp’s CORE SERVICES
SENIORS A GO GO HOUSING SERVICES*CARE COORDINATION

INFORMATION
& REFERRAL*

FAMILY CAREGIVER
SUPPORT*RUOK CALLS*

NUTRITION SERVICES
*CURRENTLY IN NORTH COUNTY

Seniors and the Housing Crisis
23% area seniors do not
have enough income to
meet basic needs.
25% rely on Social Security
as their only source of
revenue (Average
$1,496/month).

55.8% are renters.

The average rent seniors
pay is $1,622.
•90% of seniors want to age in
place.
•1 in 4 newly unhoused are
seniors.
•1 in 5 seniors 55+ are
experiencing homelessness or
at risk.

ELDERHELP’S HOMESHARE PROGRAM

MATCH AGREEMENTS OPTIONS
•Rental exchange
•Service exchange
•Combination – reduced rent with some
services exchanged
–A roommate matching service that involves two or more people sharing a dwelling to meet economical, independence, and social needs.
–Each party has a private bedroom w/shared or private bath and access to common areas in home (such as the kitchen).
–ElderHelp facilitates matches, providing support throughout the entire process. –Trials, quarterly check-ins, home visits, and conflict resolution available.

ELDERHELP’S HOMESHARE TEAM
Two Housing Coordinators
•Brooke – North County Inland
(Vista lead)
•Kelly – North County Coastal
Housing Navigation
•Fernando (bilingual support)
Director, ElderHelp North
•Sarah
Housing Services Manager
•Robin

Why HomeShare?
Reduces isolation
and improves other
social determinants
of health.

Stability: bringing in a
roommate can keep
people in their homes. Cost
savings: reduces rent.

Security: roommates
feel safer and age in
place longer.

No expensive construction:

HomeShare uses existing
housing stock.
20% of homeowners (65+) in
San Diego County have an
available room to rent.

HomeShare in Vista
One match (started in November)
Two pending new home providers
19 seekers on the interest list
More than 20 Vista seniors assisted
with Housing Navigation (fiscal year)
133 Vista residents assisted with
information and referral

Outreach in Vista
Over 30 years, ElderHelp
has matched more than
1,800 people in
HomeShare.

We are a long-term solution.

Longest match: 16 years
Average match length: 6 years
0 20
40 60
80 100
120
140
160
I&R Outreach
FY 20-21 FY 21-22 FY 22-23
Nu
m
b
e
r

o
f

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n
d
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i
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u
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l
s
Nu
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WHAT OUR CLIENTS REPORT
94%
believe
they are
more likely
to remain
independe
nt
83% feel
more
financially
secure
89% feel
their
quality of
life is
better

STAY CONNECTED
General Inquiries & Referrals
[email protected]
(619) 284-9281
North County Contact
[email protected]
Learn more and sign up for our newsletter
elderhelpofsandiego.org

Update on the Implementation of the Strategic Plan to Address Homelessness Governmental & Legislative Advocacy
•February 2022, City received $1.8M in
Encampment Resolution Funding (ERF1)
•February 28, 2023, City submitted
proposal for ERF, Round 2 (ERF2)
•ERF2 proposed budget of $4M
•Master lease project to provide 12 non-
congregate emergency shelter units
and 12 interim housing units

Update on the Implementation of the Strategic Plan to Address Homelessness ERF2 Proposal
•24 total single-occupant
rooms
•Ability to accommodate
couples
•Ability to accommodate
pets
•Secure storage
•Close-proximity to public
transportation

Update on the Implementation of the Strategic Plan to Address Homelessness Shelter Beds
•Last Six Months: 595 nights of
shelter for 23 unduplicated
individuals
•5 residents have found permanent
housing, and 1 resident has
transitioned into bridge housing.

Update on the Implementation of the Strategic Plan to Address Homelessness Safe Parking
•Eucalyptus parking lot of Vista
Civic Center
•Operates from 6 p.m. to 7 a.m.
•Up to 25 vehicles
•Overnight security
•Development of personal
goals with focus on housing
and income stability
•Anticipated opening in August
2023

CITY OF VISTA

HOMELESS OUTREACH TEAMS
Exodus Recovery, Inc
10/1/2022 - 03/31/2023

TABLE OF

CONTENT

01. 02.

PROGRAM UPDATES

DEMOGRAPHIC ANALYSIS

03.REFERRALS TO SERVICES

04.CHALLENGES AND

RECOMMENDATIONS

PROGRAM

UPDATES

01. PROGRAM OVERVIEW

TRAININGS
Housing Trainings
SOAR Training
All staff have completed or are in
the process of completing training
to have access to the Homeless
Management Information System
(HMIS). Housing Navigators have
attended the Shared Housing
Training.

The Community Health Worker
has completed the SSI/SSDI
Outreach, Access, and Recovery
(SOAR) Training to assist clients
with the SSI/SSDI application
process.

HOTEL/MOTEL

VOUCHER PROGRAM

UNIQUE CLIENTS
SERVED
14 HOUSEHOLDS
SERVED
10 TOTAL # OF NIGHTS

BY UNIQUE CLIENTS
284

BRIDGE HOUSING UPDATES
The most significant strength and asset to client
success has been access to funding for bridge housing
through the Hotel/Motel Voucher Program.

HOUSEHOLD EXITS
TO HOUSING*
9 *During the reporting period.

HOUSING PLACEMENTS
10/1/2022 - 3/31/2023
Emergency Housing Voucher
Rapid Re-Housing
11 Unique Clients
4 Unique Clients
Rental Assistance
6 Unique Clients
The Homeless Outreach Team has
helped 15 households, a total of 21
adults and 14 minor children, obtain or
maintain stable housing. Increased
program funding has supported the
addition of both staff and rental
assistance capabilities which have
helped increase housing placements.

Permanent Housing to End
Homelessness
29 Common Barriers to Housing
•Poor credit or no credit
•History of eviction(s)
•Criminal background
•Income requirements
•Lack of low-income and
affordable housing
•Lack of studio and 1-bedroom
housing inventory

HOUSING PLACEMENTS
10/1/2020 - 3/31/2023
Family Reunification
5 Rental Assistance to Prevent
Homelessness
6 FAMILIES SERVED

HOUSEHOLDS
13 ADULTS
15 MINOR CHILDREN
44 DATA COLLECTION UPDATES
The Homeless Outreach Team has witnessed an increase in referrals for families with minor children and single women with children who were/are literally homeless or at imminent risk of homelessness. As a result, the Exodus Recovery database was updated to collect information on households with minor children.

DEMOGRAPHIC

ANALYSIS

02. PY1
10/2020 - 9/2021
PY2
10/2021 - 9/2022
Partial PY3
10/2022 - 3/2023
197 Unduplicated Clients 207 Unduplicated Clients 128 Unduplicated Clients 1030 Total Contacts 2229 Total Contacts 1780 Total Contacts

WHO WE SERVED
*PY1 = 197 Unique Clients; PY2 = 358 Unique Clients; PY3 = 281 Unique Clients. Refer to Unique Clients definition.

AGE RANGE
O&E Clients Enrolled Clients
18-24 25-39 40-59 60+
100
75 50
25 0
18-24
O&E Clients: 5
Enrolled Clients: 12
25-39
O&E Clients: 28
Enrolled Clients: 65
40-59
O&E Clients: 36
Enrolled Clients: 93
60+
O&E Clients: 17
Enrolled Clients: 25
*No notable trends in age range compared to data since inception

GENDER IDENTITY
O&E Clients Enrolled Clients
Female Male Unknown or Missing
100
75 50
25 0
FEMALE
O&E Clients: 37
Enrolled Clients: 97
MALE
O&E Clients: 48
Enrolled Clients: 98

UNKNOWN OR MISSING
O&E Clients: 1
Enrolled Clients: 0
*Data shows a 5% increase in female clients and a 4% decrease in male clients since inception

RACE

O&E CLIENTS ENROLLED CLIENTS
*Data during reporting period shows ~10% decrease in White; ~4% increase in Other Multi-Racial; and ~4% increase in Unknown compared to data since inception

ETHNICITY O&E Clients Enrolled Clients
125
100
75 50
25 0

HISPANIC OR
LATINO
O&E Clients: 29
Enrolled Clients: 67

NOT HISPANIC OR
LATINO
O&E Clients: 42
Enrolled Clients: 124

UNKNOWN OR MISSING
O&E Clients: 15
Enrolled Clients: 4
*Data during reporting period shows ~4% increase in Hispanic or Latino and ~4% decrease in Not Hispanic or Latino compared to data since inception

VETERAN STATUS
O&E Clients Enrolled Clients
Veteran Non-Military Unknown or Missing
125
100
75 50
25 0

VETERAN
O&E Clients: 3
Enrolled Clients: 4

NON-MILITARY
O&E Clients: 14
Enrolled Clients: 72

UNKNOWN OR MISSING
O&E Clients: 69
Enrolled Clients: 119
*No notable trends in veteran status compared to data since inception

SUBSTANCE USE
DISORDER O&E Clients Enrolled Clients
Yes No
150
100
50 0
YES
O&E Clients: 9
Enrolled Clients: 66
NO
O&E Clients: 77
Enrolled Clients: 129
*Data during reporting period shows ~7% decrease in positive report of SUD and ~7% increase in negative report of SUD compared to data since inception

MENTAL HEALTH
O&E Clients Enrolled Clients
200
150
100
50 0

ANXIETY
O&E Clients: 1
Enrolled Clients: 0

BIPOLAR
O&E Clients: 0
Enrolled Clients: 4
MAJOR

DEPRESSION
O&E Clients: 1
Enrolled Clients: 5

SCHIZOPHRENIA
AND

SCHIZOAFFECTIVE
O&E Clients: 3
Enrolled Clients: 5

OTHER/UNKNOWN
O&E Clients: 1
Enrolled Clients: 3
PTSD
O&E Clients: 1
Enrolled Clients: 11
NONE

REPORTED
O&E Clients: 79
Enrolled Clients: 167
GRAND TOTAL OF O&E CLIENTS: 3%
GRAND TOTAL OF ENROLLED CLIENTS: 8%
*Data during reporting period ~4% decrease in self-report of mental health compared to data since inception

REASONS LEADING TO HOMELESSNESS
Program Inception PY3 to Date
300
200
100
0 43
10 168
51 141
56 70
15 73
16 43
14 138
28 98
28 21 10
74 1
265
118

REFERRALS TO

SERVICES

03. 53
53%

PERSONAL

IDENTIFICATION
Total referrals
Successful
linkages
Most common

O&E CLIENT

REFERRALS TO SERVICES
*Categories above are listed in descending order with most common referral listed first.

226
59%

BENEFIT

ASSISTANCE
Total referrals
Successful
linkages
Most common

ENROLLED CLIENT

REFERRALS TO SERVICES
*Categories above are listed in descending order with most common referral listed first.

SHELTER UTILIZATION
10/1/2020 -3/31/2023 10/1/2022 - 3/31/2023
Declined
113
Successfully Linked
23Service Inaccessible
11 Client Ineligible
11 Pending
10 Service Inaccessible
11 Successfully Linked
9 Declined
8 Client Ineligible
2 Agency Denied
1 Pending
0 * Data below includes all clients regardless of phase (O&E and Enrolled) * Clients attempting to access shelter services within 6-months of discharge date from previous stay at that shelter are deemed ineligible

REASONS
FOR

DECLINING

SHELTER

SEPARATION FROM PETS

SEPARATION FROM

HOUSEHOLD MEMBERS

PROXIMITY TO SERVICE

PROVIDERS & SUPPORT SYSTEMS

ACCESS TO TRANSPORTATION

UNFAVORABLE PAST

EXPERIENCES IN SHELTERS

CHALLENGES AND

RECOMMENDATIONS

03. CHALLENGE

RECOMMENDATION
Clients have refused services such as
shelter, housing, and referrals that would
require them to abandon their belongings
due to fear of items being lost or stolen.

Local storage facilities have been
unwilling to sign W9s in order for Exodus
Recovery to render third party payments.

The most commonly reported reason is a
lack of company policy. Additional
reasons may include previous negative
experiences serving the homeless
population, however, this is speculation.

Exodus Recovery proposes creating a
storage program utilizing ERF funding
to bridge this gap in services. Similar
programs have been created in the
downtown San Diego area and have
helped unsheltered individuals attend
appointments, gain employment, work
on housing options, and meet with
service providers.

STORAGE NEEDS

CHALLENGE
•Lack of shelter bed
capacity for families
with more than 5
members
•Lack of low-income
and affordable housing
•Increasing cost of
available housing
•Fund current
shelters to expand
bed capacity
•Increase affordable
housing inventory

FAMILY NEEDS

RECOMMENDATIONS

CHALLENGE
•Lack of safe parking
areas in North San
Diego County,
specifically for RVs and
over-sized vehicles
•Financial barriers
associated with
maintenance and safe
parking of personal
vehicles
•Develop safe parking
program that can
accommodate RVs
and over-sized
vehicles in North San
Diego County*
•Designate safe
parking areas within
city limits pending
Safe Parking Program

SAFE PARKING NEEDS

RECOMMENDATIONS
* Size of vehicles is a new piece of data that will be collected moving forward to gauge need for Safe Parking Program that accommodates RVs and over-sized vehicles.

THANK YOU
Have any questions?
Elizabeth Galorio
Program Director
[email protected]

Update on the Implementation
of the Strategic Plan to
Address Homelessness
June 1, 2023

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Vista City CouncilJune 1, 2023

Vista City Council
June 1, 2023