cc 2024 AR 01/09 bcnc operator agreement — Vista City Council, January 9, 2024 (part 1 of 2)

ACTION:
____________________________
Clerk/Secretary
Department: City Manager’s Office Item No: D2
Prepared by: Jonathan Lung, Homeless Services Program Manager Meeting Date: January 9, 2024 Approved by:

Imelda M. Huerta, Assistant City Manager
John Conley, City Manager Agenda Location: Discussion
SUBJECT: AGREEMENT WITH RETREAD INC. FOR BUENA CREEK NAVIGATION CENTER

OPERATOR SERVICES
RECOMMENDATION: Adopt City Council Resolution No. 2024- , approving an agreement with Retread Inc. to provide Buena Creek Navigation Center operator services.

CORRELATION TO CITY COUNCIL GOALS: Homelessness and Housing.

PRIOR ACTION: On September 26, 2023, adopted City Council Resolution No. 2023-172, approving a master lease and request for proposals for the Buena Creek Navigation Center subject to property inspection and proof of Section One clearance and with the addition of an annual accountability clause, transit passes upon request, pre-entry health screenings, lockers for medications, security cameras, and pest management in the RFP; and adopted City Council Resolution No. 2023-173, amending the Operating Budget for Fiscal Years 2023/24 and 24/25 (Vote: 5-0).

On September 12, 2023, discussed the status of the City’s homeless shelter program, proposed changes to the agreement for shelter beds, and options for expediting the opening of the non-congregate shelter and directed staff to bring necessary items to the City Council at the September 26, 2023 meeting (Vote:

No Vote).

STATEMENT ON THE SUBJECT: On March 27, 2023, the City of Vista submitted a proposal for a non- congregate interim housing project in response to a call for programmatic requests in the state budget appropriations. On April 25, 2023, City staff met virtually with Senator Catherine Blakespear and her staff to discuss the details of the project further and on July 14, 2023, a tour was held at the proposed site.

Later that same day, Senator Blakespear’s office published a press release which identified $10 million in state funding for community projects that were approved with the 2023-2024 state budget proposal, which included $5 million for the City of Vista’s proposed non-congregate interim housing project. During this process, Vista staff worked with Encinitas staff and discussed the shared need of additional shelter beds for each city’s unsheltered residents. Encinitas staff provided an introduction and overview for Vista staff to the proposed navigation center properties, and Vista and Encinitas staff developed a joint Request for Proposals for an operator of the navigation center. Additionally, a Memorandum of Understanding (MOU) was executed between both cities to cooperate on the establishment of the navigation center (Exhibit 3).

Request for Proposals. The Cities of Vista and Encinitas jointly solicited proposals from qualified service providers for the operation of the Buena Creek Navigation Center (BCNC or Center), which will be a low- barrier semi-congregate navigation center, located in an unincorporated area of San Diego County just AGENDA
REPORT

CITY COUNCIL

COMMUNITY DEVELOPMENT COMMISSION

SUCCESSOR AGENCY

BUENA SANITATION DISTRICT

JOINT POWERS FINANCING AUTHORITY
Approved above recommendation, adopted City Council Resolution No. 2024-7. Vote: 5-0.

MEETING DATE: January 9, 2024 PAGE 2

SUBJECT: AGREEMENT WITH RETREAD INC. FOR BUENA CREEK NAVIGATION CENTER

OPERATOR SERVICES
outside Vista. The Center will operate with 24 single room occupancy (SRO) units, 18 allocated to the City of Vista and 6 allocated to the City of Encinitas, to help individuals experiencing homelessness or that are living in conditions not suitable for habitation. The proposed Center is intended to operate year-round.

Upon approval of the Request for Proposals (RFP) by Vista City Council on September 26, 2023, and Encinitas City Council on September 27, 2023, the joint RFP was publicly noticed and published on Friday, September 29, 2023. The RFP closed for submissions on Wednesday, November 29, 2023. An interview was held with Retread Inc., on Wednesday, December 13, 2023, and a notice of award was provided to Retread Inc. on Friday, December 15, 2023.

Operator Services. Retread Inc.’s proposal for operator services includes a comprehensive design which addresses key considerations for the successful delivery of services for Vista and Encinitas residents experiencing homelessness with onsite services at the BCNC.

Support services and case management for clients include the development of an Individualized Service Plan (ISP) upon intake and continued case management and assessment of the ISP throughout the client’s stay, provision of a clean sleeping space and three meals a day for each client, benefits navigation and housing search and placement services provided directly by program staff or external service partners by referral, coordination of and transportation to and from medical care appointments, development and coordination of support groups for peer support and fostering of community within the BCNC, and more as outlined in the Scope of Work of the recommended contract.

Operational functions Retread will be responsible for include the procurement, installation, and maintenance of infrastructure, including furnishings and security equipment throughout the BCNC; provision of program and security staff 24 hours a day, seven days a week, 365 days a year; adherence to client admission criteria and procedures, including screening and intake requirements, bed reservation system, hours of operation, criminal convictions deemed inadmissible by the cities; and more as outlined in the Scope of Work of the recommended contract.

Implementation. Upon approval of the recommended contract, the operator anticipates a six- to eight- week timeline for implementation and start up. This implementation period will include the procurement and installation of all BCNC infrastructure, procurement of subcontracted operations, and hiring of staff.

Retread Inc. has proposed a Grand Opening of the BCNC for Monday, March 4, 2024, but is committed to opening the BCNC sooner if the implementation work is completed sooner.

FISCAL IMPACT: The agreement with Retread, Inc. for BCNC operator services totals $1,050,180 for 12 months, which is appropriated in the Homeless Services Special Department Expense account (0010355.531500.BCNC). The agreement allows for two additional 12-month extensions, for a total not to exceed $3,150,540 for three years of operator services.

EXHIBITS:

1. City Council Resolution No. 2024- , approving an agreement with Retread Inc. to provide Buena Creek Navigation Center operator services

2. Agreement with Retread Inc. for Buena Creek Navigation Center Operator Services

3. MOU between City of Encinitas and City of Vista
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00029213 7
RESOLUTION NO. 2024-

A RESOLUTION OF THE CITY COUNCIL OF THE CHARTERED CITY OF VISTA, CALIFORNIA, APPROVING AN AGREEMENT WITH RETREAD, INC.

TO PROVIDE BUENA CREEK NAVIGATION CENTER OPERATOR

SERVICES
The City Council of the City of Vista does resolve as follows:

1. Findings. The City Council hereby finds and declares the following:

A. On September 26, 2023, the City Council approved a master lease between Santa Fe House LLC and the City of Vista, and approved the release of a Request for Proposals for Buena Creek Navigation Center Operator Services.

B. On September 29, 2023, the City published an RFP to solicit for operator services of the Buena Creek Navigation Center.

C. The City desires to contract with Retread, Inc. to provide operator services for the Buena Creek Navigation Center

2. Action.

A. The agreement with Retread, Inc. to provide Buena Creek Navigation Center operator services is approved.

B. On behalf of the City, the Mayor is authorized to execute the agreement, and the City Manager is authorized to execute any amendments and related documents to the agreement.

3. Adoption. PASSED AND ADOPTED at a meeting of the City Council of the City of Vista held on January 9, 2024, by the following vote:

AYES:

NOES:

ABSTAIN:

APPROVED AS TO FORM:

WALTER CHUNG, CITY ATTORNEY
By:

APPROVED
Walter C. Chung
20240103084313
JOHN B. FRANKLIN, MAYOR
ATTEST:

KATHY VALDEZ, CITY CLERK
By:
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EXHIBIT 1

CONTRACT FOR SERVICES
THIS “CONTRACT” is entered into by and between the “Parties” as of ___________________ (“Contract Date”).

1.0 THE “PARTIES”
The “City”:

CITY OF VISTA, a chartered municipal
corporation
200 Civic Center Drive
Vista, CA 92084
Contact: Jonathan Lung
The “Contractor”
RETREAD, INC., a California nonprofit
corporation
1237 Green Oak Road
Vista, CA 92081
Contact: Hannah Gailey

2.0 BASIC TERMS

2.1 Certain services to be performed by Contractor are set forth in City’s Request for Proposals (“Exhibit F”).

2.2 Contractor desires to enter into this “Contract” with City for the Services.

2.3 The “Project” for which the “Services” are required is described in Exhibit A.

2.4 Contractor has submitted to City a Proposal to perform the services dated November 29, 2023 (“Exhibit B”).

2.5 The “Contract Ceiling Price” is $1,050,180.00 per year.

2.6 Contractor shall not begin work on the Project or provide any Services unless and until it provides City with adequate proof of the insurance required per Exhibit C.

3.0 CONTRACT TERM

3.1 This Contract shall take effect as of the Contract Date.

3.2 This Contract shall be in effect for 12 calendar months (“Term”). The Term may be extended at the City’s option for an additional 24 months, in increments of City’s choice, for a maximum Term of 36 months from the Contract Date provided that the Term does not extend past December 31, 2026.

3.3 City may terminate this Contract upon 30-days’ written notice to Contractor. In such event, or upon request of City, Contractor shall assemble all City documents in the Contractor's possession, put them in order for proper filing and closing, and deliver the documents to City. In the event of termination, Contractor shall be paid for work performed to the termination date. City shall make the final determination as to the portion of tasks completed and the compensation to be paid.
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EXHIBIT 2

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4.0 SCOPE
Contractor shall perform all Services including, labor, materials, software, supplies, reports, and documents for as may be required from time to time, in accordance with Exhibit A. The Services shall be complete, and all work, material and services not expressly called for in the Proposal which may be necessary to carry out the Contract in good faith, shall be performed by the Contractor at no increase in cost to City. In the event of a conflict between the provisions of Exhibit A and Exhibit B, the provisions of Exhibit A shall control.

5.0 COMPENSATION

5.1 City shall pay Contractor on a time and material rate as set forth in Exhibit A for the Services to be performed.

5.2 An invoice for payment shall be submitted in a form satisfactory to City. At a minimum, the invoice shall include: the purchase order number, the work order number, a description of the work performed, and a total amount.

5.3 Changes in, additions to, or deductions from the Services, including increases or decreases in the quantity of any item or portion of the Services, shall be set forth in a written change order executed by City and by the Contractor which shall specify:

5.3.1 The changes, additions, and deductions to be made.

5.3.2 The increase or decrease in compensation due the Contractor, if any.

5.3.3 Adjustment in the time of completion, if any.

5.4 Contract Ceiling Price

5.4.1 In no event shall City be liable for paying more than the Contract Ceiling Price for Contractor's services rendered under this Contract.

5.4.2 If it becomes foreseeable that Contractor will need to perform services such that the cumulative total of costs to City will exceed the maximum permitted by this Contract, any such cost overrun will be handled pursuant to the change order procedure in Chapter 3.08. City and Contractor recognize that City lacks authority to exceed the cost ceiling without the express authorization of the City Council. If the maximum cost to City for this Contract is exceeded unexpectedly, payment shall be made as mutually agreeable and disputes shall be handled pursuant to this Contract, but work shall cease as soon as is reasonably feasible once the cost ceiling plus allowable change orders, if any, is exceeded.

5.5 Except as provided in Exhibit A, Contractor shall not be reimbursed for any expenses incurred in rendering services under this Contract.

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6.0 CONTRACT DOCUMENTS
The Contract comprises the following documents including all additions, deletions, modifications and appendices and all addenda setting forth any modifications or interpretations of any of these documents: Documents required under Exhibits A–F.

7.0 TIME FOR COMPLETION AND COMMENCEMENT OF SERVICES
All Services under the Contract must be completed in compliance with the schedule in Exhibit A.

8.0 ASSISTANCE BY CITY
All information, data, records, reports, and maps as are in possession of City and necessary for the carrying out of this work shall be available to Contractor without charge. City shall make available to Contractor members of its staff for consultation with Contractor in the performance of this Contract. City does not warrant that the information data, records, reports, and maps heretofore or to be provided to Contractor are complete or accurate and Contractor should satisfy itself as to accuracy and completeness. City and Contractor agree that City shall have no liability should any information, data, records, reports, and maps be inaccurate, incomplete, or misleading. Unless provided in Exhibit A, no other assistance shall be provided by City to Contractor.

9.0 STANDARD OF PERFORMANCE

9.1 Contractor represents and warrants that it has the training, qualifications, experience, and facilities necessary to properly perform the Services required under this Contract in a thorough, competent, and professional manner. At all times Contractor shall faithfully, competently and to the best of its ability, experience, and talent, perform all services described herein. In meeting its obligations under this Contract, Contractor shall employ, at a minimum, generally accepted standards and practices utilized by persons engaged in providing services similar to those required of Contractor under this Contract.

9.2 Contractor shall keep itself informed of and comply with all applicable federal, state, and local laws, statutes, codes, ordinances, regulations, and rules in effect during the Term of this Contract. Contractor shall obtain any and all licenses, permits and authorizations necessary to perform the services set forth in this Contract, including any business licenses required by City. Neither City, nor any elected or appointed boards, officers, officials, employees, or agents of City, shall be liable, at law or in equity, as a result of any failure of Contractor to comply with this Section.

10.0 CONTRACTOR’S STATUS; CONTRACTOR’S EMPLOYEES

10.1 Contractor shall perform the services provided for herein in Contractor's own way as an independent contractor and in pursuit of Contractor's independent calling. Contractor is not to be considered an employee of City, nor shall any employees of Contractor be considered employees of City, for any purpose. Contractor shall be under the direction and control of City staff only as to the results to be accomplished. This Contract is not intended to create the relationship of partnership, joint venture, or association between City and Contractor.

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10.2 Contractor represents and warrants that all design professional services, if any, shall be provided by a person or persons duly licensed by the State of California to provide the type of services described in Exhibit A.

10.3 Neither Contractor, nor any of Contractor's officers, employees, or agents, shall obtain any rights to retirement, health care or any other benefits which may otherwise accrue to City’s employees. Contractor expressly waives any claim Contractor may have to any such rights.

10.4 Contractor is aware of the requirements of the Immigration Reform and Control Act of 1986 and shall comply with those requirements, including, but not limited to, verifying the eligibility for employment of all of Contractor’s officers, employees, agents, and subcontractors that are included in this Contract.

10.5 The payment made to Contractor pursuant to this Contract shall be the full and complete compensation to which Contractor and Contractor’s officers, employees, agents, and subcontractors are entitled for performance of any work under this Contract. Neither Contractor nor Contractor’s officers or employees are entitled to any salary or wages, or retirement, health, leave or other fringe benefits applicable to employees of the City. City will not make any federal or state tax withholdings on behalf of Contractor. City shall not be required to pay any workers' compensation insurance on behalf of Contractor.

10.6 Contractor agrees to defend and indemnify City for any obligation, claim, suit or demand for tax, retirement contribution including any contribution to the Public Employees Retirement System (PERS), social security, salary or wages, overtime payment, or workers' compensation payment which City may be required to make on behalf of Contractor or any employee of Contractor, or any employee of Contractor construed to be an employee of City, for work done under this Contract. This is a continuing obligation that survives the termination of this Contract.

11.0 CIVIL RIGHTS

11.1 Contractor agrees to comply with Title VII of the Civil Rights Act of 1964, as amended, the California Fair Employment Practices Act, the Americans with Disabilities Act of 1990, any other applicable federal and state laws and regulations hereinafter enacted.

11.2 Contractor shall not knowingly deny an opportunity or benefit, discriminate against or harass, any employee or applicant for employment on account of the person’s race, color, ethnicity, national origin, ancestry, religion, creed, veteran status, physical disability, mental disability, medical condition, marital status, sex, sexual orientation, age, or other status protected from workplace discrimination by state or federal law.

11.3 Contractor shall not knowingly give preferential treatment to any applicant for employment on the basis of race, color, ethnicity, national origin, ancestry, religion, creed, physical disability, mental disability, medical condition, marital status, sex, or sexual orientation.

11.4 This section shall be interpreted in a manner that is consistent with the California and United States Constitutions and applicable state and federal statutes governing workplace discrimination. The terms used in this section shall have the same meaning as defined in state statutes governing the same subject matter.

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11.5 Nothing in this section shall be interpreted as prohibiting bona fide occupational qualifications consistent with applicable state and federal law and reasonably necessary to the normal operation of Contractor. Nothing in this section shall be interpreted as prohibiting regulations and policies to prevent nepotism or conflicts of interest.

11.6 Nothing in this Section shall be interpreted as prohibiting action taken to establish or maintain eligibility for any federal program, where ineligibility would result in a loss of federal funds to City.

11.7 To the fullest extent permitted by law and without limitation by the other provisions of this Contract relating to indemnification and insurance, Contractor shall also indemnify, defend and hold harmless City, and its directors, officers, employees and agents from and against all liability (including without limitation all claims, damages, penalties, fines, and judgments, associated investigation and administrative expenses, and defense costs, including but not limited to reasonable attorneys' fees, court costs, and costs of alternative dispute resolution) resulting from any claim of discrimination or harassment, including but not limited to sexual harassment, arising from the conduct of the Contractor or any of the Contractor’s officers, employees, agents, licensees, or subcontractors. In the event of a discrimination or harassment complaint against any employee, agent, licensee or subcontractors of Contractor or its subcontractors, Contractor shall take immediate and appropriate action in response to such complaint, including, but not limited to termination or appropriate discipline of any responsible employee, agent, licensee or subcontractors. The provisions of this Section survive completion of the services or termination of the Contract.

12.0 CONTROL OF SERVICES
Each Party shall appoint a representative who shall have the authority to represent and act for that Party (“Representative”). Any written or verbal directions or requests of City's Representative delivered to the Contractor’s Representative shall have the same force and effect as if delivered to the Contractor. The Contractor's Representative shall have the authority to sign any change order, coordinate the work of all subcontractors and make other decisions pertaining to the Contract.

13.0 ASSIGNMENT AND SUBCONTRACTING

13.1 Neither this Contract nor any interest herein may be transferred, assigned, conveyed, hypothecated, or encumbered voluntarily or by operation of law, whether for the benefit of creditors or otherwise, without the prior written approval of the City. Transfers restricted hereunder shall include the transfer to any person or group of persons acting in concert of more than twenty-five percent (25%) of the present ownership and/or control of Contractor, taking all transfers into account on a cumulative basis. In the event of any such unapproved transfer, including any bankruptcy proceeding, this Contract shall be void. No approved transfer shall release the Contractor or any surety of Contractor of any liability hereunder without the express consent of City.

13.2 Contractor shall be fully responsible to the City for any acts and omissions of Contractor's subcontractor, including persons either directly or indirectly employed by subcontractor, in the event Contractor subcontracts any of the work to be performed under this contract. Contractor's responsibility under this paragraph shall be identical to Contractor's liability for acts and omissions of Contractor and employees of the Contractor. Nothing contained in this Contract shall create any contractual relationship between City and any 01/09/2024 D2 8 of 339

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subcontractor of Contractor, but Contractor shall bind every subcontractor and every subcontractor of a subcontractor by the terms of this contract applicable to Contractor's work, unless such change, omission, or addition is approved in advance in writing by the City Manager or the City Manager’s designee. All subcontractors are subject to the prior written review and approval of the City Manager or the City Manager’s designee.

14.0 LICENSES
If a license of any kind, which term is intended to include evidence of registration, is required of Contractor, its employees, agents, or subcontractors by federal, state, or local law, Contractor warrants that such license has been obtained, is valid and in good standing, and that any required bond has been posted in accordance with all applicable laws and regulations.

15.0 FINANCIAL RECORDS

15.1 Contractor shall maintain any and all documents, ledgers, books of account, invoices, vouchers, canceled checks, or records demonstrating or relating to Contractor’s performance of services pursuant to this Contract or evidencing or relating to expenditures and disbursements charged to City pursuant to this Contract. Any and all such documents or records shall be maintained in accordance with generally accepted accounting principles and shall be sufficiently complete and detailed so as to permit an accurate evaluation of the services provided by Contractor pursuant to this Contract. Any and all such documents or records shall be maintained for three years from the date of execution of this Contract and to the extent required by laws relating to audits of public agencies and their expenditures. It is expressly understood and agreed that the provisions of this Section will survive termination of this Contract.

15.2 Any and all records or documents required to be maintained pursuant to this Section shall be made available for inspection, audit and copying, at any time during regular business hours, upon request by City or its Representative. Copies of such documents or records shall be provided directly to the City for inspection, audit and copying when it is practical to do so; otherwise, unless an alternative is mutually agreed upon, such documents and records shall be made available at Contractor's address indicated for receipt of notices in this Contract or the primary location from which services are rendered, whichever is closer.

16.0 OWNERSHIP OF DOCUMENTS, FURNITURE, FIXTURES AND EQUIPMENT

16.1 Upon delivery, the work product, including without limitation, all original reports, writings, recordings, drawings, files, computer code, and detailed calculations developed under this contract, are the property of City. Contractor agrees that all copyrights which arise from creation of the work pursuant to this contract shall be vested in City and hereby assigns, waives, and relinquishes all claims to copyright or other intellectual property rights in favor of City. City acknowledges that its use of the work product is limited to the purposes contemplated by the scope of Services and that Contractor makes no representation of the suitability of the work product for use in or application to circumstances not contemplated by the scope of Services. If Contractor is providing copyrighted, proprietary materials in the performance of the Services, then the intellectual property provisions of Exhibit A shall prevail over the provisions of this section.

16.2 During the Term of this Contract, any and all furniture, fixtures and/or equipment purchased by Contractor and/or Contractor’s agents that is used in whole or in part in 01/09/2024 D2 9 of 339

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connection with the Project shall be the sole property of the City. To the extent necessary, Contractor agrees to work with City to take all necessary steps to formalize City’s ownership of said furniture, fixtures and/or equipment.

16.3 Contractor represents that it has secured all necessary licenses, consents, or approvals to use the components of any intellectual property, including computer software, used in the rendering of services and the production of the work product produced under this Contract, and that City has full legal title to and the right to reproduce such materials. The Contractor covenants to defend, indemnify and hold City harmless of any loss, claim or liability in any way related to a claim that they are violating or have violated any federal, state or local laws, or any contractual provisions, relating to trade names, licenses, franchises, patents or other means of protecting interests in products or inventions. Contractor shall bear all costs arising from the use of patented, copyrighted, trade secret or trademarked materials, equipment, devices, or processes used on or incorporated in the services and materials produced under this Contract. In case such materials, equipment, devices, or processes are held to constitute an infringement and their use is enjoined, Contractor, at its expense, shall: (a) secure for City the right to continue using the materials by suspension of any injunction or by procuring a license or licenses for the City; or (b) modify the materials so that they become non-infringing.

17.0 CONFIDENTIALITY

17.1 Contractor shall treat all information obtained from City in the performance of this Contract as confidential and proprietary to City. Contractor shall treat all records and work product prepared or maintained by Contractor in the performance of this Contract as confidential.

17.2 Contractor agrees that it will not use any information obtained as a consequence of the performance of work for any purpose other than fulfillment of Contractor’s scope of Services. Contractor will not disclose any information prepared for City or obtained from City or obtained as a consequence of the performance of work to any person other than City, or its own employees, agents or subcontractors who have a need for the information for the performance of Services under this Contract unless such disclosure is specifically authorized in writing by City.

18.0 CONFLICT OF INTEREST REQUIREMENT
Contractor agrees that, to the extent applicable, it shall comply with and be bound by all laws and regulations deriving from the relationship of the Contractor to the City, including the Political Reform Act (Government Codes Section 87100 et seq.) Chapters 2.32 or 2.33 of the Vista Municipal Code, the Community Redevelopment Act (Health & Safety Code 33000 et seq.) and all regulations promulgated thereunder (collectively “Conflict Laws”). As a condition precedent to the formation of this Contract, Contractor warrants and covenants that it is adequately informed regarding the obligations and duties imposed by the Conflict Laws and that to the best of Contractor's knowledge and belief, there exists no conflict of interest (under the laws) that would disqualify the Contractor from participation in any decisions arising out of the performance of this Contract. Prior to commencement of any work in the performance of this Contract, Contractor shall comply with any applicable requirements of Chapter 2.32 of the Vista Municipal Code, including any requirement to file a financial disclosure statement with the City Clerk.

Contractor further agrees that no employee, agent or subcontractor for Contractor shall perform any work for the City pursuant to this Contract which will violate the Conflict Laws.

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19.0 PROHIBITION OF FINANCIAL INTEREST BY CITY OFFICIAL Contractor warrants and covenants to City that no City Official has or will have any current or future financial interest in this Contract as of the date approved, nor shall Contractor promise, offer, or enter into any written, oral or implied Contract, to provide any financial interest or remuneration of any kind or manner to any City official with respect to this Contract. For purposes of this Section, the term “City Official” shall mean and include any elected or appointed officer of City, any employee of City, or any spouse or financial dependent of a City official or employee. A violation of this provision shall render this Contract null and void and Contractor shall be subject to restitution of all fees or money paid or earned under this Contract.

20.0 INDEMNIFICATION

20.1 Contractor shall defend, indemnify and hold City and its officers, officials, employees, and volunteers (collectively, “Indemnitees”) harmless against any and all liability, loss, damage, fine, penalty, expense, claim or cost (including without limitation costs and fees of litigation) of every nature (collectively, “Liability”) arising out of or in connection with this Contract or its performance, including defects in design, except: (1) Liability caused by Indemnitees’ sole negligence or willful misconduct; or (2) for Liability caused by Indemnitees’ active negligence, in which case the indemnity received by Indemnitees shall be reduced by the amount: (i) that Indemnitees’ active negligence contributed to the Liability on a comparative basis; or (ii) such other amount as may be required by law (“Duty of Indemnification”).

20.2 Contractor, on behalf of itself and all parties claiming under or through it, hereby waives all rights of subrogation and contribution against Indemnitees, while acting within the scope of their duties, from all claims, losses and liabilities arising out of or incident to activities or operations performed by or on behalf of the Contractor regardless of any prior, concurrent, or subsequent active or passive negligence by the Indemnitees. In the event there is more than one person or entity named in the Agreement as a Contractor, then all obligations, liabilities, covenants, and conditions under this instrument shall be joint and several.

21.0 INSURANCE AND BONDS
Contractor shall comply with the insurance provisions set forth in Exhibit C.

22.0 SERVICE OF NOTICE

22.1 Any notice, which either Party may desire to give to the other Party, must be in writing and may be given by personal delivery to the Party’s Representative or by overnight courier service to the Party’s address set forth in Section 1.0. Notice may also be given by mailing it by registered or certified mail, return receipt requested, to the other Party at the address set forth in Section 1.0. Any notice given by mail will be deemed given 48 hours after such notice is deposited in the United States mail, addressed as provided with postage fully prepaid.

22.2 A Party may change its address by giving notice as provided above, and the changed address shall thereafter be deemed to be the address set forth in Section 1.0.

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23.0 LABOR LAW COMPLIANCE
California Labor Code Sections 1860 and 3700 provide that every contractor will be required to secure the payment of compensation to its employees. In accordance with the provisions of California Labor Code Section 1861, Contractor hereby certifies as follows:
“I am aware of the provisions of Section 3700 of the Labor Code which require every employer to be insured against liability for worker’s compensation or to undertake self- insurance in accordance with the provisions of that code, and I will comply with such provisions before commencing the performance of the work of this contract.”

24.0 SURVIVAL OF COVENANTS
Contractor’s obligations under Sections 16, 17 and 20 shall survive the termination of this Contract.

25.0 SPECIAL PROVISIONS
This Contract is subject to, and Contractor shall comply with, the special provisions referenced in Exhibit E, if any.

26.0 EXHIBITS
All documents referenced as exhibits in this Contract, or referenced in an exhibit to this Contract, are incorporated herein.

27.0 APPLICABLE LAW, VENUE
This Contract shall be construed and enforced under the laws of the State of California. If any action is commenced by any Party to this Contract, such action shall be filed in a court of competent jurisdiction within the County of San Diego, California.

28.0 COUNTERPARTS; ELECTRONIC SIGNATURES; ELECTRONIC DELIVERY This Agreement may be executed in separate counterparts, none of which need contain the signatures of both Parties, and each of which, when so executed, shall be deemed an original and all together shall constitute and be one of the same instrument. The Parties agree that this Agreement, whether executed by electronic signature, digital signature, or constituting a scanned or electronically reproduced copy or image of this Agreement bearing the signatures of the Parties, will be deemed an original and will represent competent evidence of the execution, terms and existence of this Agreement notwithstanding the failure or inability to produce an original executed Agreement or counterpart thereof, and without the requirement that the unavailability of such original executed Agreement or counterpart thereof first be proven.

Further, the exchange of this entire executed Agreement (and/or such exhibit(s) or document(s)) that is in photostatic or portable document format (.pdf) form by electronic mail or by another electronic means shall be considered original(s) and shall constitute effective execution and delivery of the original(s).

29.0 MODIFICATIONS
This Contract contains the entire agreement, between the Parties and supersedes all prior negotiations, discussions, obligations, and rights of the Parties in respect of each other 01/09/2024 D2 12 of 339

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regarding the subject matter of this Contract. There is no other written or oral understanding between the Parties. No modification, amendment, or alteration of this Contract shall be valid unless it is in writing and signed by all Parties.

30.0 EXECUTION
IN WITNESS WHEREOF; the Parties hereto have executed this Contract as of the Contract Date.

“City”

CITY OF VISTA, a chartered municipal
corporation

By:

JOHN B. FRANKLIN, MAYOR

ATTEST:

KATHY VALDEZ, CITY CLERK

By:

APPROVED AS TO FORM:

WALTER CHUNG, CITY ATTORNEY

By:

RISK MANAGEMENT REVIEW:

DOLORES GASCON, RISK MANAGER

By:
“Contractor”

RETREAD INC., a California nonprofit
corporation

By:

Name/Title

By:

Name/Title

APPROVED
Walter C. Chung
20240103083528

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EXHIBIT A

SCOPE OF WORK

EXHIBIT A

SCOPE OF WORK

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1 SCOPE OF WORK

Contractor: Retread, Inc.

Address: 1237 Green Oak Road, Vista, CA 92081

Contact Person: Hannah Gailey, Executive Director

Phone: (760) 525-8919

Project Name: Buena Creek Navigation Center Operator Services

PROJECT OBJECTIVE

The Cities of Vista and Encinitas (“Collaborative Partners”) have established the Buena Creek Navigation Center (BCNC or “Center”), located at 2170-2172, 2162-2164, and 2148 S. Santa Fe Avenue, Vista, CA 92084 (APNs 184-131-04-00, 184-131-03-00, and 184-131-09-00; respectively), as an adult only semi-congregate low-barrier navigation center. Retread, Inc. will provide onsite services to provide a secure environment where people experiencing homelessness in Vista and Encinitas may shelter, heal, and get on a path towards self- sufficiency. The Center will operate with the highest standards in safety, sanitation, and public services, creating a positive environment both inside the Center and in the surrounding neighborhood.

SCOPE OF SERVICES

Support Services/Case Management. Contractor must provide Housing First, trauma- informed care, supportive services, and case management to BCNC clients. Included in these services are the following required, but not limited services.

a) Intake and assessment to include a check-in with a Case Manager within 48 hours of intake and an Individual Service Plan (ISP) to create a customized service plan that “meets people where they are at” and addresses housing, financial, education, employment, and self-sufficiency, among other needs, within five days of client’s intake.

A Multiparty Authorization to Use and/or Disclose Information and any other Release of Information as directed by the Collaborative Partners shall be completed by the client. a. ISPs to be developed utilizing the Navigator Curriculum 1 included herein as Attachment A.
b) Verification that clients are free from infectious disease upon intake. If a client referred to the Center displays symptoms of any infectious disease that does not require immediate medical attention, a plan for isolation upon intake and before direct contact with other clients and staff should be made.
c) Provide at a minimum clean sleeping spaces with bed/mattress coverings, blankets, sheets, pillows, and pillowcases, as appropriate for each client. d) Initial hygiene kit to include at minimum, soap, towel, toothbrush, and toothpaste for each client.
e) Three daily meals with meal schedule clearly communicated and advertised to clients. 01/09/2024 D2 15 of 339

2 f) Ongoing case management to support the goals of clients’ ISPs. Contractor shall review and update the ISP at the first Case Management meeting and weekly thereafter. g) Ongoing Case Coordination and collaboration with Access Points *, including CalAIM and other services and service providers, such as Rapid Rehousing and Permanent Supportive Housing Provider, to coordinate housing search, placement, and transition for clients.
h) Participation in case conferencing as coordinated and directed by the Collaborative Partners with service partners to discuss client goals, services needed, and to track progress and support clients with meeting ISP goals.
i) Housing Search and Placement support by assisting clients with identifying strengths and needs in relation to searching for and obtaining housing. This may include, but is not limited to, reviewing credit reports and any eviction history, advocating on behalf of clients with landlords, notifying clients of housing opportunities, and assistance with housing applications.
j) Retention Services to follow up with clients; track and report clients’ stabilization outcomes, 30, 60, 90, and 365 days after they have exited the Center to a housing solution. Reporting information should include the following: current housing situation, employment status and/or income, and location of the client. k) Address behavioral health, both mental health and substance use, needs by referral to the level of appropriate care through the County of San Diego’s Behavioral Health Department.
l) Conduct community meetings for clients and the surrounding residential and business communities where they may discuss building/program concerns and program ideas as requested by the Collaborative Partners.
m) Coordination of medical and dental visits.
n) Assistance with clients in obtaining and maintaining income, identification, public benefits such as cash aid (e.g., CalWORKS, Social Security Income, etc.), CalFresh, and other food programs and/or Medi-Cal health coverage. o) Development of clients’ budgetary and financial literacy and assist clients in securing employment when ready.
p) Development of support groups to allow clients the opportunity for participation in organized gatherings for peer support that are appropriate for the facility’s hours of operation.
q) Daily wellness checks for clients.
r) Support services staff who are trained to respond to emergency situations and provide de-escalation and conflict resolution. All staff must be trained in CPR, AED, and the administration of NARCAN.

Operations. The Contractor is responsible for securing the facility and ensuring proper furnishing and maintenance of the Center. Basic operations must include but not be limited to the following operations.

a) Provide staff coverage on a 24 hours a day, seven days a week, and 365 days a year basis.
b) Hiring and training of program staff as outlined in the Organizational Chart1 included herein as Attachment B and Employee Training Guide1 included herein as Attachment C.

* https://www.sandiegocounty.gov/content/dam/sdc/hhsa/programs/phs/Epidemiology/covid19/Community_Sector_Su pport/Homeless/Access%20Sites%20-%20Housing%20Resources.pdf 01/09/2024 D2 16 of 339

3 a. Case Managers must have a minimum of two years of experience working in emergency shelter and/or with the Coordinated Entry System. c) Maintenance of client admission criteria and procedures, including screening and intake requirements utilizing the Intake Questionnaire1 included herein as Attachment D; bed reservation system; and hours of operation, including curfew hours. a. Individuals who have been convicted of California Penal Code § 290 shall be admitted on a case-by-case basis as approved by the Collaborative Partners. b. No individual who has been convicted of California Penal Code § 451 shall be admitted.
d) Procure, install, and maintain all furnishings in living units (e.g., bed, dresser, nightstand, locking storage) and any additional furniture in common areas as identified by the proposal. Locking storage furniture will be required for each client to store medication and documents subject to HIPAA.
e) Develop, maintain, and document janitorial schedules performed by staff and subcontracted professional service provider(s) for the Center, including, but not limited to cleaning floors; restrooms (e.g., floors, tile, showers, toilets, urinals, sinks); laundry machines (e.g., dryer vents); and kitchens (e.g., floors, sinks, counters, appliances); water fountains. Contractor will ensure that bathrooms are fully stocked with toilet paper, soap, and paper towels.
f) Washing and cleaning of bed linens (sheets, pillowcases, comforters, etc.), towels, etc. weekly and upon new intake. Washer and dryer facilities are provided in common space at the Center.
g) Necessary furnishings and amenities to provide reasonable pet accommodations. h) Transportation coordination for clients onto and off the property, including the provision of transit passes for the North County Transit District systems for clients without their own means of transportation.
i) Provide, oversee, and coordinate site security 24 hours per day, including the installation and monitoring of a closed-circuit camera system.
j) Consistently monitor the physical condition of all property and report maintenance concerns immediately to the Collaborative Partners.
k) Other tasks as required to fulfill the requirements of managing and operating an adult- only low-barrier Navigation Center.

PERFORMANCE MEASURES

1. By the end of the contract period, the BCNC will provide shelter and services to a minimum of 190 unduplicated Vista residents experiencing homelessness.

2. By the end of the contract period, 12% of Vista residents served at the BCNC will exit to a permanent housing solution.

3. By the end of the contract period, 48% of Vista residents served at the BCNC will be placed in a temporary housing program, such as bridge housing or a recovery program.

REPORTING AND OTHER REQUIREMENTS

1. Submit performance reports monthly, by the 15th day of the month following the end of the reporting month. The format of reporting forms will be determined by the City and may be 01/09/2024 D2 17 of 339

4 revised from time to time. Monthly reports must be submitted regardless of whether any activity took place during the reporting period. Reporting metrics to be included with monthly reports shall include, but not be limited to:
a. Total number and date of referrals received from Vista HOT. i. Total number of such referrals that resulted in successful placement of a client in the Center.
ii. Total number of such referrals that did not result in a successful placement of a client in the Center and description of why the client could not be placed.
b. Details of sheltered Vista residents which include basic demographics information, dates of entry and exit, exit destination, and other information as requested by the City of Vista.

2. Submit expenditure reports and reimbursement requests with appropriate backup monthly, by the 15th day of the month following the end of the expenditure period.

3. Develop and submit reports as requested by the City of Vista.

4. Ensure program/agency information is included on 211 San Diego.

COST OF SERVICES

Payment for services will be paid in accordance with the Budget1 attached herein at Attachment E. The final three months of budgeted costs (October, November, and December) shall be paid in advance and included with the first reimbursement request.

1 As amended from time to time as agreed upon by the Collaborative Partners and Contractor in writing. 01/09/2024 D2 18 of 339

Navigator
Buena Vista Creek Navigation Center

ATTACHMENT A
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Welcome to the Buena Vista Creek Navigation Center
We are so glad you’re here.

Let’s figure this sh*% out together.

The Ten Commandments of Retread

No substances on site.

No weapons.

No violence, threats of violence, or intimidation.

Don’t smoke ANYTHING inside.

If you want a bed, be home by ten.

Quiet time is 10 p.m. – 6 a.m.

If you mess it up, clean it up.

Be respectful.

Be ontoptuous.

Be kind.

ATTACHMENT A
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Fire & Earthquake Safety
Adapted from the USGS and CA Fire Safety Council

What do I do DURING an earthquake?
If you are INDOORS -- STAY THERE! Get under a desk or table and hang on to it (Drop, Cover, and Hold on!) or move into a hallway or against an inside wall. STAY CLEAR of windows, heavy furniture or appliances. GET OUT of the kitchen, which is a dangerous place (things can fall on you). DON'T run downstairs or rush outside while the building is shaking.

What should I NOT do during an earthquake?
DO NOT turn on the gas; let the gas company do it. DO NOT use matches, lighters, camp stoves or barbecues, electrical equipment, appliances until you are sure there are no gas leaks. They may create a spark that could ignite leaking gas and cause an explosion and fire. DO NOT use your telephone; keep cell phone lines clear for emergencies. If emergency services are needed, the Navigation Coach on your floor will contact the appropriate authorities.

What do I do AFTER an earthquake?
WEAR SHOES to avoid injury from broken glass and debris. EXPECT AFTERSHOCKS.

If someone near you is injured or bleeding, do not move them. The Navigation Coach on your floor has been trained in First Aid and CPR and will direct participants to the best course of action. If the Navigation Coach on your floor has been injured or is otherwise unavailable, alert a supervisor immediately.

What do I do during a FIRE?
In the event of a fire on your floor, make your way safely to the nearest exit. Fire Exits are clearly marked on the map located on each floor. Leave doors to the outside propped open so any animals may easily escape harm. If you are already outside of your floor, do not attempt to go inside for any reason. Gather outside the building in the weight area. The Navigation Coaches on duty will confirm that all participants and animals are accounted for. Walk together to the street side of the buildings and await further instructions.

ATTACHMENT A
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Preventing Fires: Don’t start them.

Most home fires begin in the kitchen. Here’s what to do:

Oven Fire: If you detect a fire in the oven, turn the oven OFF and KEEP THE DOOR SHUT. Most oven fires will burn themselves out. If the fire escapes the oven or seems to be growing instead of shrinking, alert the Navigation Coach on your floor and grab the nearest FIRE EXTINGUISHER.

Stove Top Fire: Most stove top fires are grease fires. DO NOT USE WATER. If the fire is small and contained in a pan, turn off the heat source and cover the fire with a lid.

DO NOT attempt to put the fire out using a towel, sponge, paper towel or other flammable item. If the fire cannot be contained, use BAKING SODA and/or the closest FIRE EXTINGUISHER.

If the fire continues to spread, evacuate immediately and call 911.

Outdoor Fire: Outdoor fires are only permitted under the direct supervision of a staff member and must be contained in a designated and approved fire pit. No outdoor fires of any kind will be permitted during Santa Ana winds or while the County of San Diego is under a heightened fire alert. A fire extinguisher should always be nearby. If an outdoor fire gets out of control, call 911 immediately.

IN CASE OF MEDICAL EMERGENCY, FIRE OR NATURAL DISASTER, CONTACT A SUPERVISOR IMMEDIATELY. IF YOU ARE THE FIRST PERSON TO CALL 911, PLEASE INFORM YOUR FLOOR AND SUPERVISOR IMMEDIATELY.

ATTACHMENT A
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Time Management Wheel

“A little sleep, a little slumber, a little folding of the hands to rest--- an poverty will come on you like a thief and scarcity like an armed man.”

One of the resources we can steward well is our time. Think about how you spend your time RIGHT NOW. Assign a color to each thing you spend your time on. For example, sleep might be blue, eating green, spending time with friends yellow.

Red:

Blue:

Green:

Yellow:

Orange:

Brown:

Now, place colored m&m’s on the chart to show how you spend each hour of your day. (Navigation Coaches have m&m’s for you!)

ATTACHMENT A
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ATTACHMENT A
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Which colors show up the most on your chart?

Are there any activities you would like to give more or less time to?

Fill in the chart again, but this time think about how you would like to spend your time in the future.

What challenges do you forsee?

Talk to a case manager or Navigation Coach about how you might be able to meet those challenges head on!

ATTACHMENT A
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______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________

ATTACHMENT A
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Smart Goals

Future Tripping, or anticipatory anxiety is worrying about something that hasn’t happened yet. It stems from fear.

Anxiety is Apprehensive Expectation of the future.

Goal setting is rooted in HOPE for the future.

Goal setting is not apprehensive or expectant. We are merely setting our sights on what we would like to accomplish and working towards the accomplishment through manageable tasks.

The following chart provides a guide for goal setting. Try writing ONE goal. Take a moment to think about a goal you would like to accomplish in the next YEAR. For example, you may want to have your driver’s license reinstated in the next year. Now break that goal up into manageable pieces. You may need to complete DUI classes, take a driving test, get a voucher, install a breathalyzer in your car, etc.

Using the SMART Goal template below, practice setting a goal that is Specific, Measurable, Achievable, Relevant and Time-Bound.

Here is an example…

Specific: I want to sign up for DUI classes.

Measurable: I will know I have accomplished my goal when I am enrolled.

Achievable: This is definitely something I can accomplish.

Relevant: This is the first step to getting my license back.

Time-Bound: I will sign up this month.

At the Navigation Center, we would like to help you set a housing specific goal.

What is ONE achievable piece of the housing puzzle you can accomplish this week? Ask a supervisor for help if needed.

Using the chart, practice setting a goal for yourself. Are there any barriers to achieving this goal? Talk through them with your Case Manager, a Navigation Coach or group.

ATTACHMENT A
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Specific

Measurable

Achievable

Relevant

Time-Bound

ATTACHMENT A
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Budgeting
One of the most obvious things we need to steward well is money. It seems like there is never enough of it. Today we’ll talk about how much we have, what we are doing with it, and how we can be better stewards of this very precious resource!

On the next pages, there are some budgeting worksheets to get you started. Fill out the first round with your actual income now. Save the second set of worksheets for a future time when you might have more money to manage.

Wage Calculation Sheet

Hourly Wage 40 hours/wk 4.3 wks/month Annual Wages
16 640 2752 33280

16.5 660 2838 34320
17 680 2924 35360

17.5 700 3010 36400
18 720 3096 37440

18.5 740 3182 38480
19 760 3268 39520
20 800 3440 41600
22 880 3784 45760
24 960 4128 49920
26 1040 4472 54080
28 1120 4816 58240

What are some of the ways you receive income? Government assistance? A part time job? Recycling?

ATTACHMENT A
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ATTACHMENT A
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Coping Mechanisms
Sometimes life is OVERWHELMING. We can easily be overcome by our circumstances, emotions, feelings of helplessness, reminders of trauma, or a million other things that life might throw at us. When you feel like using substances, anger, sleep or withdrawal to “numb out,” you might be able to use a coping mechanism instead.

Why do we need coping mechanisms?

In the past, what did you do when things got hard?

What about now? When things are difficult at the Navigation Center, what do you do?

In the future, when do you think you might need some strategies to cope?

ATTACHMENT A
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Describe a time recently that you needed to cope with a difficult situation and how you handled it in a healthy way.

The following are some good strategies to get you started:

Circular Breathing- Breath in through
your nose for a count of five. Breath out
through your mouth for a count of five.

Repeat several times.

Lay on the Floor
Emotional Support Potatoes
Take a Walk or a Drive
Journal
Gratitude List
Bible Study or Devotional
12 Step Meeting
Introverts: Alone Time
Extraverts: Time with People
Read a Book you Enjoy
Meditate on an Encouraging Quote
Listen to Calming Music

Talk to someone!
*friend, therapist, pastor, mentor,
sponsor*
WHO WILL YOU CALL???
_______________________________
________________________________
_______________________________
________________________________
_______________________________
________________________________
_______________________________
________________________________

ATTACHMENT A
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Brainstorm More Ideas Below:

ATTACHMENT A
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Time Management Matrix

Urgent Not Urgent
Important

Crises
Emergencies
Last Minute Preparations
Emergency Calls

Preparation
Planning
Building Relationships
Personal Growth
True Self Care
Rest
Not
Important

Interruptions
Some Phone Calls

Busy Work
Social Media
Some Phone Calls and Emails
TV

Make a list of your activities for the week.

Next, let’s put your tasks into the quadrants on the next page.

ATTACHMENT A
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Urgent

Not Urgent
Important

Not
Important

ATTACHMENT A
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Which tasks do you have a hard time classifying?

Which quadrant do you think is more important, Important & Not Urgent or Not Important & Urgent? Why?

Next, think about your goals for the next few months. What tasks will help you achieve those goals. List some of those tasks below.

On the next page, put your next few months of tasks into the time quadrant. You can use this method anytime you feel stuck or unsure about how to get things accomplished.

ATTACHMENT A
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Urgent

Not Urgent
Important

Not
Important

ATTACHMENT A
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JOURNALING

Journaling is a rewarding discipline. You might be surprised at how much your mental health, clarity, and connection to a higher power improve just by writing a few thoughts down on paper. If you have never journaled or kept a diary, this can be difficult in the beginning. Below are some ideas to help you get started.

Journal trauma.

Write down difficult memories and then tear them up and throw them away Write letters.

Letters to your higher power, apology letters to family. You never need to send them Vent
Frustrations, conflict, thoughts about using, stressful situations Dreams
dreams from the night, hopes for the future
Anytime there is a significant moment of breakthrough in your life, write a “receipt” Write down a question and write down any answers that come to mind Prayers, petitions or wishes for yourself, family members or friends Anytime someone compliments or encourages you, ask them to repeat it.

Believe it. Write it down.

Gratitude.

Make a list of things you are grateful for in your life.

Whether you are a songwriter, or just love to sing, try writing a song Write down meaningful quotes and your responses to them Turn on your favorite music. Listen while you write or just jot now the lyrics to your favorite song.

ATTACHMENT A
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Read through your journal occasionally to see how far you have come. As you begin to heal from the physical and emotional pain of your past, you will be encouraged to remember how far you have come.

Don’t forget to date your entries!

CHALLENGE: This week, try journaling every day for 5-10 minutes.

On the following pages , and throughout this book, you will find blank sheets for journaling. You are encouraged to use them. If you love to write, ask a staff member for a journal!

ATTACHMENT A
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Planning
Keeping a calendar can help you remember important dates and generally stay organized. The following pages have some templates to get you started.

A Time for Everything
There is a time for everything,
and a season for every activity under the heavens:
a time to be born and a time to die,
a time to plant and a time to uproot,
a time to kill and a time to heal,
a time to tear down and a time to build,
a time to weep and a time to laugh,
a time to mourn and a time to dance,
a time to scatter stones and a time to gather them,
a time to embrace and a time to refrain from embracing, a time to search and a time to give up,
a time to keep and a time to throw away,
a time to tear and a time to mend,
a time to be silent and a time to speak,
a time to love and a time to hate,
a time for war and a time for peace.

This is your time.

ATTACHMENT A
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On the next page, plan out your typical week here at the Navigation Center. Fill in a few of the activities you would like to attend.

Then take a look at the monthly calendars. Fill in the dates for this month, using the calendar above for help. You might enter an appointment that you have scheduled, a special event, or a meal you are looking forward to.

ATTACHMENT A
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ATTACHMENT A
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ATTACHMENT A
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Retread Org Chart
reports to
executive director 45,000
program manager 85,000 executive director 45,000
admin manager 85,000 executive director 45,000
CM 1 55,000 program manager 85,000
CM 2 55,000 program manager 85,000
CM/ intake 70,000 program manager 85,000
NC 1 38,000 CM 1 55,000
NC 2 38,000 CM 1 55,000
NC 3 38,000 CM 1 55,000
NC 4 38,000 CM 2 55,000
NC 5 38,000 CM 2 55,000
NC 6 38,000 CM/ intake 70,000
NC 7 38,000 CM/ intake 70,000
p/t F&B 35,000 admin manager 85,000
p/t maint 35,000 admin manager 85,000
contract finance 35,000 admin manager 85,000
security super 70,000 admin manager 85,000

ATTACHMENT B
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Employee Training Guide
The mission of Retread is to serve the unhoused in the City of Vista and the City of Encinitas with dignity and respect. We will provide safe shelter, restore hope, and truly love our neighbors as ourselves, lighting the path to restoration.

The goal of this guide is to provide you with a very basic introduction to the goals of the Buena Vista Creek Navigation Center and offer a few tools that might be useful along the way. This manual is meant to serve as a n overview. You will receive additional training while working at the Navigation Center.

The Buena Vista Creek Navigation Center is a non-congregate, 30 day homeless shelter. We follow a harm reduction, housing first, person centered, trauma informed model, and aim to connect unhoused adults with permanent supportive housing solutions.

That was a lot of words. Let’s break it down.

Non-Congregate means the men and women at the Navigation Center are not being housed in one big room full of bunk beds, or in a congregational living environment. Our participants are in rooms with roommates. It’s incredibly unique.

Person Centered means our clients are experts on their own experiences. Their knowledge, experience and expertise should be considered when developing an individualized housing plan and setting goals for the future.

Harm Reduction is the commitment to helping people who use substances stay as healthy as possible. The goal of a harm reduction model is not to get someone to stop using drugs, but rather to help them improve their life regardless of substance use.

The following free training will be vital to your understanding of harm reduction:

National Harm Reduction Coalition
Overdose Prevention and Response
Engaging People Who Use Drugs

ATTACHMENT C
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Foundations of Harm Reduction
https://nhrclearninglab.thinkific.com/bundles/three-course-bundle Housing First is an initiative that focuses on putting a roof over someone’s head BEFORE addressing substance use or other limiting factors in a person’s life. Think of the story of the good Samaritan. When the Samaritan found a man, naked and beaten on the side of the road, he did not ask the man what happened. He did not drug test the guy, he did not ask if he was gainfully employed, and he didn’t ask if it was his fault that someone beat him up. The Samaritan simply picked the man up, put him on the back of his own donkey, brought him to an inn, and paid for a two months’ stay. That is literally what we are doing here when we pick people up on the side of the road and give them shelter at the Navigation Center. Our job is not to fix them. It is to create a place of safety and connect them with the resources to change their lives..

We highly recommend the following books for case studies on meeting people exactly where they are at:

Pretreatment Guide for Homeless Outreach & Housing First, by Jay S. Levy Tattoos on the Heart, by Father Greg Boyle
Trauma Informed Care means we are aware of trauma, and we are sensitive to it. Every single person who walks through those doors has experienced trauma. They may have childhood trauma, trauma from living on the street, PTSD, sexual harm, or any number of traumatic events in their suitcase. Trauma informed means we know that it’s there and we are going to cut everyone a little extra slack because life can be really difficult.

The five tenets of Trauma Informed Care are:
● Safety.
● Trustworthiness.
● Choice.
● Collaboration.
● Empowerment.

As a Navigation Coach, you are required to have training in Trauma informed care.

We recommend the following sources:

Effective Trauma Care, www.theallendercenter.org
www.traumaresourceinstitue.com

ATTACHMENT C
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ACE
Adverse Childhood Experience Questionnaire for Adults
The ACE test is an assessment of childhood trauma that can help us understand ourselves and each other. Find your own ACE score below. Remember, there are many experiences in our lives that affect our mental health. This measures only the trauma that occured in our home/ family of origin. It is a useful tool both for self-assessment and in understanding and connecting with participants.

Instructions: On the next page is a list of 10 categories of Adverse Childhood Experiences (ACEs). From the list below, please place a checkmark next to each ACE category that you experienced prior to your 18th birthday. Then, please add up the number of categories of ACEs you experienced and put the total number at the bottom.

1. Did you feel that you didn’t have enough to eat, had to wear dirty clothes, or had no one to protect or take care of you?

2. Did you lose a parent through divorce, abandonment, death, or other reason?

3. Did you live with anyone who was depressed, mentally ill, or attempted suicide?

4. Did you live with anyone who had a problem with drinking or using drugs, including prescription drugs?

5. Did your parents or adults in your home ever hit, punch, beat, or threaten to harm each other?

6. Did you live with anyone who went to jail or prison?

7. Did a parent or adult in your home ever swear at you, insult you, or put you down?

8. Did a parent or adult in your home ever hit, beat, kick, or physically hurt you in any way?

9. Did you feel that no one in your family loved you or thought you were special?

10. Did you experience unwanted sexual contact (such as fondling or oral/anal/vaginal intercourse/penetration)?
Your ACE score is the total number of checked responses. _______________________

ATTACHMENT C
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Studies have shown that test takers with a score of four or more have a 60% chance of developing a substance abuse disorder later in life. How do you think the ACE Assessment might be helpful to your understanding of yourself or the participants at the Navigation Center? Motivational Interviewing
Express Empathy
Empathy is the ability to understand and share the feelings of another. When you empathize with a participant, you are creating connection and showing that you care about their situation.

Example: It really sucks that your buddy left you in Vista with no money. I am so sorry that happened to you.

Develop Discrepancy
Discrepancy is a lack of compatibility or similarity between two or more facts. Help participants see the gap between what they are doing now and their goals for the future.

Example: You mentioned that you want to have a family someday. Are the things you are doing now getting you closer to that goal?
Roll with Resistance
Resistance is the refusal to accept or comply with something; the attempt to prevent something by action or argument. Encourage participants to look at the WHY behind their mindset.

Example: I know you don’t like showering everyday. What’s going on there? What is it about showering that you dislike?
Support Self-Efficacy
Self- Efficacy is a person’s belief in their ability to complete a task or achieve a goal. Our job is to help develop a sense of self-efficacy in participants- encourage and build up your team. They can achieve their goals!!!
Example: You are an incredible guitar player. I know if you put your heart into this job interview, you will be just as successful as you are with your guitar.

Stages of Change
Precontemplation
Participant does not acknowledge a problem with their behavior and does not see a need to change.

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Contemplation
Participants can see there is a problem, but they aren’t sure if they are ready to change yet.

Preparation/Determination
Your participant can see there is a problem, and is getting ready to make a change.

Action
This participant is changing their behavior!
Maintenance
Making a change last can be the hardest part. Make sure the participant has the tools to keep it going.

Secondary Trauma
We all know about trauma. You have probably personally had to heal from a ton of it.

Secondary trauma is when we see, hear about, or experience someone ELSE’S trauma and it has a lingering effect on us. We are experiencing trauma as well and this can take a massive toll on our bodies and souls. As you enter this job, be aware of how you are taking in the trauma of your participants. After hearing about or witnessing severe trauma or something that hits close to home, be aware of what’s happening in your body, mind, and soul.

Here are some things you can do to alleviate the toll of the stories and situations you WILL encounter in this position:

Pause.

Take a walk.

Eat or drink something that nourishes your body.

Take a bath or a long shower.

Read an uplifting book.

Remember to fully feel your emotions and then move through them.

Inhale deeply and exhale slowly.

If something is really staying with you, take a mental health day.

Talk to a coworker, friend, supervisor or counselor.

Journal. Why is this particular story resonating so deeply with you? Do something fun. It’s okay to enjoy your life, even in the midst of heartbreaking situations.

Seek professional help. Check with a supervisor to see if you are eligible for EAP benefits.

Remember:

We cannot fix someone’s life. We can only hand them the tools.

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Prayer and Meditation
At Retread, we come from a variety of faith backgrounds or none at all. Before entering the Navigation Center each day, you are encouraged to pray or meditate in whatever way feels grounding and centering to you. You may find it helpful to join with others of a similar faith to pray or meditate together. If you have a practice that has been helpful for you, we would love to hear about it!
Tips & Tools For Engagement
● Stress Balls, Fidget Toys, a Blanket, or a Snack might help a participant to focus on a conversation with you. A basket of these items is available in the Garage. Please use them as needed and encourage your participants to use them as well. ● Below are some examples of open-ended conversation starters that we have gathered from trauma therapists. These might help you gain insight into a participant’s life before homelessness. Over time you will develop your own questions and style of relating. “Describe your childhood in one word.”
“Describe a typical dinner in your house.”
● Participants are more likely to act out or use when they are BLASTED. When you are supervising a Navigation Center floor, watch out for signs of the following:

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Floor Supervision
Every Navigation Coach will spend a significant amount of time supervising the Navigation Center Housing Floors. This guide will help you understand your responsibilities while on a supervisory shift. One of our goals at the Navigation Center is for each floor to begin to feel like a family. Participants are with us for a short time, but we would like to foster a sense of pride in the space and build community on each floor. And you will be there to facilitate! Check ins:Each time you begin or end a shift, you will be required to have eyes on every participant on your floor and log your visual assessment. Each morning and evening a Navigation Coach will facilitate a voluntary group check in on each floor. This is a great time to see how each person is doing, answer questions, read an encouraging quote, share important information and create connections.

Breakfast is available to participants from 6-10 am on a serve-yourself basis. There are yogurts, cereal, bagels, etc available at all times and participants may access breakfast whenever they are ready. Please make sure coffee is available during this time. Participants MUST clean up after their own breakfast.

Lunch at the Center is prepared by the Navigation Coach on each floor OR in the Garage..

Ingredients, menu, recipe, prep list and detailed instructions are located in each kitchen and your job will be to follow the instructions to prepare the simple pre-planned meal for your floor.

You may include participants in the preparation and serving of meals provided they are interested, safe, and not exhibiting any signs of communicable disease. Lunch will be available to-go for participants as needed.

Navigation Coaches are responsible for cleaning up after each meal, washing dishes and restoring the kitchen to its starting condition. Participants will be encouraged to help as much as they are willing and able.

Snacking is always allowed! Navigation Coaches will be responsible for making sure snacks are cleaned up properly and food is prepared and consumed only in designated areas.

Food is never allowed in client rooms.

Dinner will be provided by Green Oak Ranch. Please make sure everyone on your floor is in the courtyard for dinner between 5:00 and 6:00 pm each evening. In the event of inclement weather, dinner will be prepared by Green Oak Ranch and served on each floor. To-go style meals will be available for participants who are not able to make the meal time.

Note: ALL Navigation Coaches must hold a valid Food Handlers card. Our Food and Beverage Manager will facilitate your training and on site testing if you do not already have one.

Cleaning:Many cleaning tasks will be completed by our cleaning service. However, if a mess does occur in between scheduled weekly cleanings, the Navigation Coach on duty will

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supervise participants and assist in the cleanup. Navigation Coaches will have regular cleaning responsibilities on a daily basis.

Participants are required to take animals outside on a regular basis. Any pet messes must be cleaned up by the animal owner under the supervision of the on duty Navigation Coach.

Animals will not be allowed in the kitchen area at any time, and participants are encouraged to feed pets outside. No pets are allowed in the showers at any time. A pet washing station has been provided outside.

Multi-tasking:If you find you have consistent down time during your Supervisory shifts, you are encouraged to use this time to meet with participants, take shift notes, clean the common areas, etc.

Fire & Earthquake Safety
Adapted from the USGS and CA Fire Safety Council
What do I do DURING an earthquake?
If you are INDOORS -- STAY THERE! Get under a desk or table and hang on to it (Drop, Cover, and Hold on!) or move into a hallway or against an inside wall. STAY CLEAR of windows, heavy furniture or appliances. GET OUT of the kitchen, which is a dangerous place (things can fall on you). DON'T run downstairs or rush outside while the building is shaking.

What should I NOT do during an earthquake?
DO NOT PANIC. The participants are watching you and depending on your leadership. Stay calm.

DO NOT turn on the gas; let the gas company do it.

DO NOT use matches, lighters, camp stoves or barbecues, electrical equipment, appliances until you are sure there are no gas leaks. They may create a spark that could ignite leaking gas and cause an explosion and fire.

DO NOT use your cell phone except in cases of extreme emergency. Remember your First Aid and CPR training.

What do I do AFTER an earthquake?
WEAR SHOES to avoid injury from broken glass and debris. EXPECT AFTERSHOCKS.

Make sure you have accounted for every participant on your floor. When it is safe, carefully lead your participants outside and away from the buildings.

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Confirm that all participants and animals are accounted for. Walk together to the street side of the buildings and await further instructions.

Preventing Fires: Don’t start them.

Most home fires begin in the kitchen. Here’s what to do:

Oven Fire:If you detect a fire in the oven, turn the oven OFF and KEEP THE DOOR SHUT.

Most oven fires will burn themselves out. If the fire escapes the oven or seems to be growing instead of shrinking, grab the nearest FIRE EXTINGUISHER.

Stove Top Fire:Most stove top fires are grease fires. DO NOT USE WATER. If the fire is small and contained in a pan, turn off the heat source and cover the fire with a lid. DO NOT attempt to put the fire out using a towel, sponge, paper towel or other flammable item. If the fire cannot be contained, use BAKING SODA and/or the closest FIRE EXTINGUISHER.

If the fire continues to spread, evacuate immediately and call 911.

Outdoor Fire:Outdoor fires are only permitted under the direct supervision of a staff member and must be contained in a designated and approved fire pit. Never leave a bonfire unless another staff member is present. No outdoor fires of any kind will be permitted during Santa Ana winds or while the County of San Diego is under a heightened fire alert. A fire extinguisher should always be nearby. If an outdoor fire gets out of control, call 911 immediately.

Crisis & De-escalation
As an employee of the Buena Vista Creek Navigation Center, you will, without a doubt, encounter people in crisis.
● Always be alert and aware of your surroundings.
○ Take note of your environment.
○ Hope for the best, but prepare for the worst.
○ Trust your gut.
● Learn to take the emotional temperature of a room.
○ Do people seem agitated or angry?
○ Are the people in the room relaxed on the couch or standing at attention?

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● Recognize when a participant or guest is high, stressed, angry, or at risk of becoming violent.

In the event of a crisis, including an outburst from a participant, stay calm and keep the following de-escalation techniques from NSW Health in mind:
●Listen to what the issue is and the person's concerns. ●Offer reflective comments to show that you have heard what their concerns are. ●Wait until the person has released their frustration and explained how they are feeling.
●Look and maintain appropriate eye contact to connect with the person. ●Incline your head slightly, to show you are listening and give you a non-threatening posture.
●Nod to confirm that you are listening and have understood. ●Express empathy to show you have understood.

Frequently Used Terms and Acronyms:

SUD: Substance Use Disorder. Instead of referring to participants as “drug users” or “addicts,” we are encouraged to refer to drug use as a Substance Use Disorder, that is, the disordered use of substances such as alcohol, cannabis or illegal substances.

COD: Co-Occurring Disorders. Addiction combined with a mental health diagnoses Lived Experience: If you, a Navigation Coach, have experienced homelessness or addiction and are currently in recovery, you have lived experience. Your experience is incredibly valuable; you are an expert. Use your lived experience to encourage, support and inform.

HMIS: Homeless Management Information System
RTFH: Regional Task Force on Homelessness
CoC: Continuum of Care
ADL: Activities of Daily Living
VISPDAT: Vulnerability Index- Service Prioritization Decision Assistance Tool BHS: Behavioral Health Services
SMI: Serious Mental Illness

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Navigation Center Schedule and Staffing Plan
The Navigation Center will operate 24 hours per day, 365 days per year. There are three typical shifts for Navigation Coaches, each with a one hour meal break and a cross over time for a pass down of information between staff.

Morning: 6 a.m. to 3 p.m.
6:00-8:00 Visual wellness checks
Check bathrooms, kitchen, common areas for trash, clutter, spills Review any notes from the evening before
Make coffee
Supervise breakfast
Meet with participants if possible
8:00-11:00 Floor wide morning check ins
Supervise breakfast and cleanup
1 hour lunch break
11:30-1:00 Lunch preparation
Supervise lunch and cleanup
1:00-3:00 Visual wellness checks
Shift notes
Clean common spaces
Evening: 2 p.m. to 11 p.m.
2:00-4:00 Visual wellness checks
Review notes from previous shift
Check bathrooms, kitchen, common areas for trash, clutter, spills 5:00-6:00 Dinner in the Courtyard
6:00-8:00 Floor wide evening check ins
Meet with participants
1 hour dinner break
8:00-11:00 Games, snacks, movies
10:00 Curfew, Quiet hours begin
Visual wellness checks
Shift notes
Clean common spaces
Graveyard: 10 p.m. to 7 a.m.

Review all shift notes from the day
Monitor security cameras
Wash, dry and fold laundry

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Wellness checks as needed
Take notes of any activity
Contact the Security Supervisor in emergencies
Hourly property walks
2:00-4:00 1 hour required meal break

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General Information
______________________________________________________________________ First name Last Name Middle
______________________________________________________________________ Date of Birth Gender Identification Pronouns
______________________________________________________________________ Phone Number Emergency Contact Phone Number
Welcome to the Buena Vista Creek Navigation Center. If you need assistance filling out this form, or would like to receive this form in another language, please let the Intake Coordinator know. We understand that many of the questions may be uncomfortable to answer. Your answers will be kept confidential and will not be shared with any other participants or persons outside of the Navigation Center.

These questions will help us match you with the right housing unit and Case Manager for your stay AND help create a plan for your time here. Please be as honest as you possibly can be. If you need to take a break or save a section for another time, we get it.

Let’s figure this sh$& out together.

Do you have any pets with you today?_____yes _____no
Registered Service Animal(s)?_____yes _____no

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If you brought a pet or pets with you, please tell us a little bit about them:
______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ Are you physically able to care for your pet(s)?_____yes _____no Are you allergic to animals?_____yes _____no
Do you need to be placed on a pet free floor?_____yes _____no Are you able to climb a flight of stairs?_____yes _____no Are you able to navigate a steep incline over uneven terrain? _____yes _____no
Do you need help walking 100 feet?_____yes _____no
Do you need help walking 300 feet?_____yes _____no
Are you a registered sex offender?_____yes _____no
Are you a registered arsonist?_____yes _____no
If you arrived at the center with another individual, do you feel safe with that person? _____yes _____no
If space permits, would you prefer to be housed in a room with that person? _____yes _____no
Do you have children?_____yes _____no
If so, do you have custody of any minor children?_____yes _____no Do you have any open custody cases?_____yes _____no
Did you bring anything with you today that will require storage? _____yes _____no
Do you have any weapons to be placed in our locked safe? _____yes _____no

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Intake Questionnaire
Which services are you interested in receiving? (Check all that apply) _____CA ID _____Birth Certificate
_____First Time CA Driver’s License _____Reinstate/Renew DL _____EBT/CalFresh Benefits _____GED/ Higher Education
_____Social Security Card _____Housing Assistance
_____MediCal _____SSI/ SSDI
_____MediCare (55+)_____Cash Assistance/General Relief
_____Dental care _____Cell Phone
_____WIC _____Psych Evaluation
_____VA Benefits _____Job Training
_____Wellness Check _____Resume Building
Other:________________________________
What classes are you interested in attending? (Check all that apply) _____Trauma _____Celebrate Recovery
_____Addiction _____AA or NA
_____Mental Health _____Alanon
_____Anger Management _____Life Skills
_____Church Services
Other:________________________________
Are you positive for any communicable disease that could be transferred to others at the Navigation Center?_____ yes _____ no

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Are you positive for any of the following (Optional, Check all the that apply):
_____Hep A _____STD _____Broken Bone(s)
_____TB _____Cancer _____Infection/Abscess
_____Hep C _____HIV _____Pneumonia
_____Bronchitis _____Strep Throat _____Covid
_____Parkinson’s _____Asthma _____Flu/Cold
Other Injury, Illness or Disability:____________________________________________ ______________________________________________________________________ ______________________________________________________________________ Women Only (Optional)
While we cannot guarantee placement in any particular room, if space permits, would you prefer to be housed on an all-female floor?_____yes _____no Are you pregnant?_____yes _____no
If so, have you seen a doctor?_____yes _____no
What trimester of pregnancy are you in? _____1st _____2nd _____3rd Would you like to take a pregnancy test today?_____yes _____no Substance Use
The following questions are for informational purposes only. Retread does not drug test, nor will we require participants of the Navigation Center to abstain from off site drug use during their stay. Only prescribed medications are allowed on site. Out of control behavior will not be tolerated on the grounds. Inappropriate, threatening, or incoherent behavior due to substances or any other reason will be cause for exit.

What meds are you currently taking? (Optional, Please include prescribed and over the counter)
______________________________ ________________________________ ______________________________ ________________________________ ______________________________ ________________________________

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What drugs have you used recreationally in the past 30 days? (Optional, Check all that apply)
_____Nicotine (cigarettes, vape, smokeless tobacco)
_____Alcohol
_____Methamphetamines
_____Heroin _____Fentanyl
_____Cocaine _____Crack Cocaine
_____Ecstasy _____Xanax
_____Vicodin _____Oxycontin
Other:_________________________________________________________________ If you are under the care of a methadone clinic, how often are you required to receive in person services?
______________________________________________________________________ Have you ever received psychiatric services? _____yes _____no Have you received psychiatric services in the past 6 months? _____yes _____no
To the best of your knowledge, when was the date of your last psych evaluation? _____________________________________________________________________ To the best of your knowledge, when was the date of your last physical evaluation? _____________________________________________________________________ If you have a current or preferred primary care provider, specialty provider, clinic, urgent care or hospital, please list below:
_____________________________________________________________________ _____________________________________________________________________ _____________________________________________________________________

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Criminal History
Optional, but please be as honest as possible. Retread will do our very best to work with you, even if you have a record.

Are you currently on parole/probation?_____yes _____no
If so, please list your parole/probation officer below:
_____________________________________________________________________ Do you have any outstanding warrants?_____yes _____no
Open Cases?_____yes _____no
Violent Crime?_____yes _____no
Felony Charge?_____yes _____no
If you answered “yes” to any of the questions above, please briefly explain the circumstances below:
______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ Do you have any job training or special skills you would like to share with us? ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________

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Goals
And most importantly, what are your goals for your time here at the Navigation Center? ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ What was the last job you ENJOYED?
______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ Where do you see yourself in six months? DREAM BIG!!!
______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ A year? DREAM BIGGER!!!
______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________

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Is there anyone you would like to get back in touch with? (Family? Someone back home?)
______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________

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January February March April May June July August SeptembOctober NovembDecember

STARTUP COSTS
AED- 5 9500
Lockers 4500
security system- cctv 30,000
48 medical mattresses 14,400
48 metal bed frames 2,880
48 dressers 0
6 tablets 1200
2 laptops 2400
software 1200
training expenses 3400 Total Startup Cost Estimation 77560 printer 400
payroll implementation 400
safe 2000
heat treating container 1600
radios 100
lock sets & keys 2000
6 fire extinguishers 340
3 smoke stacks 240
bike rack (s)1000

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RECURRING EXPENSES
Dues & Subscritpions
Encinitas Chamber of Commerce 350 350
Vista Chamber of Commerce 400 400
Quickbooks 300 300
Clarity 1250 250 250 250 250 250 250 250 250 250 250 250 4000 Continuum of Care Member 100 100
Office Supplies 400 400 100 100 100 100 100 100 100 100 100 100 1800 Printing and Copying 400 400 100 100 100 100 100 100 100 100 100 100 1800 Food Service
GORM dinner service 6000 6000 6000 6000 6000 6000 6000 6000 6000 6000 6000 6000 72000 breakfast & lunch food c 8000 8000 8000 8000 8000 8000 8000 8000 8000 8000 8000 8000 96000 disposables 600 600 600 600 600 600 600 600 600 600 600 600 7200 food service cleaning sup 100 100 100 100 100 100 100 100 100 100 100 100 1200 Special Events/ Holiday Meals 1200 600 800 2400 2000 7000 Cleaning Service
cleaning supplies 600 600 600 600 600 600 600 600 600 600 600 600 7200 outside cleaning service 4000 4000 4000 4000 4000 4000 4000 4000 4000 4000 4000 4000 48000 Security
security system 200 200 200 200 200 200 200 200 200 200 200 200 2400 locks for lockers 250 250 50 50 50 50 50 50 50 50 50 50 1000 Insurance
Commercial/ Liability 25000 25000
Directors and Officers 4000 4000

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Payroll
Executive Director 3750 3750 3750 3750 3750 3750 3750 3750 3750 3750 3750 3750 45000 Program Manager 7083 7083 7083 7083 7083 7083 7083 7083 7083 7083 7083 7083 84996 Admin Manager 7083 7083 7083 7083 7083 7083 7083 7083 7083 7083 7083 7083 84996 Security Coordinator 5833 5833 5833 5833 5833 5833 5833 5833 5833 5833 5833 5833 69996 p/t F&B 2916 2916 2916 2916 2916 2916 2916 2916 2916 2916 2916 2916 34992 p/t maintenance 2916 2916 2916 2916 2916 2916 2916 2916 2916 2916 2916 2916 34992 case managers 15000 15000 15000 15000 15000 15000 15000 15000 15000 15000 15000 15000 180000 Navigation Coaches 22000 22000 22000 22000 22000 22000 22000 22000 22000 22000 22000 22000 264000 contract finance 2916 2916 2916 2916 2916 2916 2916 2916 2916 2916 2916 2916 34992 Payroll Taxes 4000 4000 4000 4000 4000 4000 4000 4000 4000 4000 4000 4000 48000 Worker's Compensation 1300 1300 1300 1300 1300 1300 1300 1300 1300 1300 1300 1300 15600 Payroll Service 200 200 200 200 200 200 200 200 200 200 200 200 2400 Benefits
Kaiser Health Care 6000 6000 6000 6000 6000 6000 6000 6000 6000 6000 6000 6000 72000 Co Power Dental 400 400 400 400 400 400 400 400 400 400 400 400 4800 Employee Uniform Shirts 450 450 900
Staff Mental Health 600 600 600 600 600 600 600 600 600 600 600 600 7200 Contract Labor- Classes
Anger Management 500 500 500 500 500 500 500 500 500 500 500 500 6000 trauma/addiction SECUL 1250 1250 1250 1250 1250 1250 1250 1250 1250 1250 1250 1250 15000 Celebrate Recovery
AA/NA
Transportation
Weekly Shuttle 1200 1200 1200 1200 1200 1200 1200 1200 1200 1200 1200 1200 14400 Transit Passes 200 200 200 200 200 200 200 200 200 200 200 200 2400

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Other
First Aid & Sundries 100 100 100 100 100 100 100 100 100 100 100 100 1200 Fire inspection 240 240
Educational Materials 300 300 150 150 150 150 150 150 150 150 200 200 2200 Contingency 2569 2569 2569 2569 2569 2569 2569 2569 2569 2569 2569 2573 30832 Repairs & Maintenance
Pest Control 400 400 400 400 400 600 600 600 400 400 400 400 5400 Incidental Repairs & Mai 800 800 800 800 800 800 800 800 800 800 800 800 9600 Equipment Repair 400 400 800
Computer Hardware Replace 800 800
Phone/Internet
Wifi 400 400 400 400 400 400 400 400 400 400 400 400 4800 Cell Phones 350 350 350 350 350 350 350 350 350 350 350 350 4200 email hosting 100 100 100 100 100 100 100 100 100 100 100 100 1200 Clickup 100 100 100 100 100 100 100 100 100 100 100 100 1200 Relocation 500 500 500 500 500 500 500 500 500 500 500 500 6000 TOTAL MONTHLY EXPEN 138256 116616 111016 111816 111216 110816 111616 112016 111066 110716 113066 112670 1370886 1370886
Three Year Total Budget
$4,190,218

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EXHIBIT B
CONTRACTOR’S PROPOSAL

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1237 Green Oak Road Vista, CA 92081
To the City of Vista and the City of Encinitas,
Retread Inc. was created in 2023 to address the growing needs of our community, specifically the unhoused and housing insecure members of our community. The staff of Green Oak Ranch Ministries recognizes that while we are successfully graduating men from our nine-month faith-based drug and alcohol recovery program, we are still seeing frequent recidivism and barriers to growth due to the prohibitive cost of housing. Retread will allow us to expand our impact in the County of San Diego without compromising the Christ-Centered mission of Green Oak Ranch.

Green Oak Ranch Ministries is excited to launch Retread into a broader conversation about addiction recovery, permanent sustainable housing, and the health of our community. We understand that the Buena Vista Creek Navigation Center is intended to provide a housing first, low barrier transitional solution resulting in connections between unhoused adults and mental health services, addiction treatment facilities and permanent sustainable housing solutions.

While Retread is a brand new organization, Green Oak Ranch Ministries has been serving the homeless in North County for 73 years. Green Oak Ranch operates a Camp & Retreat Center, which provides income for our program, helping to keep our recovery fees to $500 per month.

The men in our nine month recovery program spend their days in meaningful work maintaining the grounds, cleaning cabins, and providing three meals per day to program residents and campers. Of the 55 men currently in our program, 23 experienced homelessness within a year of joining our program. In the last 12 months, Green Oak Ranch Ministries welcomed 100 men through our gates. Of those 100 intakes, 30 have graduated and another 32 are still currently living on the ranch in our program. Historically, of residents who make it through the first thirty days, 40% graduate from our nine month program and half of those go on to our six month Transitional Living Program. Eventually, most of our graduates are reunited with family members and find jobs off site. Many move into sober living houses in the area, usually with a friend or two that they made while in program. A few stay living on site and are employed as Recovery Coaches, kitchen or maintenance staff. While permanent sustainable housing continues to be an enormous concern, we are usually able to help our graduates find a place to live.

In addition to our recovery program, Green Oak Ranch is home to an RV park which houses 24 low income families, including recovery program graduates, domestic violence survivors, and 01/09/2024 D2 70 of 339

seniors . We also have three rooms available for transitional housing for single women with their children. In October, we received a call from Dr. Bronner’s, looking for a short term home for 7 Haitian refugee families facing homelessness. We invited them into a large house on Green Oak Ranch, and are happy to say we have 26 refugees residing in the “Yellow House” through March of 2024. Next summer, Green Oak Ranch will convert the Yellow House into a 12-month residential recovery program for women and children.

Green Oak Ranch serves homeless individuals in our local area on a consistent basis simply because we like them. On a typical outreach night, we will load up our 12 passenger van with guys from the ranch, fill a cooler with burritos or lasagna, and drive out to whatever parking lot will have us. Our program guys will scour the streets and yell down into the tunnels to bring people out to join us. We sit and talk, hear people’s stories, eat, distribute hygiene items or blankets, pray for people, and occasionally bring someone back to Green Oak Ranch. Two years ago, Michael McShea wandered over to our outreach for a burrito and prayer. We told Michael, “If you want to get clean, show up at our gate tomorrow at 7:00.” Michael slept outside the gate that night, and at 7:00 am, he had a bed in our program. In October, Michael McShea, a chronically homeless individual who we met through our street outreaches, graduated and is now living and working at Green Oak Ranch. Michael is one of many men that have entered Green Oak Ranch from a position of homelessness, successfully completed the program, and found meaningful work and stable housing.

Many of our previously unhoused residents are referred by We See You San Diego, an organization serving San Diego County by hosting weekly dinners and fully funding recovery programs for unhoused adults experiencing addiction. Many of our We See You residents have gone on to sober living homes or have graduated and been reunited with family members.

Green Oak Ranch also participates in the monthly Homeless Resource Fair hosted by the County of San Diego. Jonathan showed up to a Homeless Resource Fair at the Vista Transit Center after literally walking from Orange County. He helped us load up our pop-up and has gone on to a local sober living home.

Green Oak Ranch prides itself on running a peer-led program where lived experience is highly valued. We believe, as Dan Allender of the Seattle School says, “You can only take someone as far as you are willing to go yourself,” and our staff have gone the distance. Twelve of sixteen employees, or 75% of the Green Oak Ranch staff have graduated from the Green Oak Ranch Recovery Program. Retread believes strongly in the value of personal recovery, and we will pull heavily from the personnel resources at Green Oak Ranch. Many of the key staff members at Retread have extensive lived experience in addiction and homelessness. Retread also plans to hire Green Oak Ranch Recovery Coaches to be Navigation Coaches at the Buena Vista Creek Navigation Center. We will also make an effort to hire graduates of other similar programs such as Interfaith, San Diego Rescue Mission and Solutions for Change.

All employees of Retread will be trained in Housing First, Trauma-Informed Care, and Harm-Reduction Practices. While Green Oak Ranch Ministries does not follow a harm reduction model, Retread is committed to best practices and ongoing training in this area. Key staff 01/09/2024 D2 71 of 339

members have already completed harm reduction courses through the National Harm Reduction Coalition, Effective Trauma Care through the Allender Center, and Housing First Training through our employee training curriculum. Retread recognizes that the concept of a Navigation Center is still new to the County of San Diego, and we are committed to completing any licensing and training requirements that may arise. Retread has been approved for membership to the Coordinated Entry System (CES), San Diego County Continuum of Care, and Homeless Management Information Services (HMIS). Our access is currently limited, but we are actively working with HMIS to resolve this. On December 5th and 6th, 2023, six key staff members of Retread and Green OAk Ranch Ministries will attend the annual RTFH San Diego Conference on Homelessness: Peers, Partners and Practices.

While Green Oak Ranch Ministries has a thriving , financially stable program, Retread has no financial resources. In order for Retread to take on the operation of the Buena Vista Creek Navigation Center on a reimbursement basis, we will require a three month advance of funding, as well as an initial $251,000 for startup costs.

Neither Green Oak Ranch Ministries nor Retread Housing Services have ever filed for bankruptcy. Neither is on the Office of Federal Contract Compliance Programs (OPCCP) debarred or suspended contractors list, and both entities and all employees are qualified to do business and are in good standing with the California Secretary of State and the California Franchise Tax Board.

In the event that Retread is awarded the contract to operate the Buena Vista Creek Navigation Center, we propose a Grand Opening on Sunday, March 3rd, 2024. Executive Services Director Hannah Gailey will be in Hong Kong for most of January visiting the St. Stephen’s Society, a Christ-Centered addiction recovery program endorsed by the Hong Kong government. Upon Hannah’s return, we will put all of our well laid plans to work and be ready to welcome our first participants in March.

Retread is a grassroots organization, and we bring with us all of the expertise, experience and care of Green Oak Ranch Ministries. We are leaning heavily on the good name of Green Oak Ranch Ministries, and are excited that Retread has the opportunity to create something brand new. We are aware of the potential pitfalls of a non-congregate shelter without a requirement of sobriety. We will be risking violence, overdoses and community push back just as a start. We will also be providing a place of safety for our unhoused neighbors; one where they can finally release the tension of living in fear and scarcity to focus on a new hope and a new future. I do not hesitate to say, this proposal was birthed on our knees in prayer. We believe in a God that transforms, and we believe in the dignity and worth of every human being He placed on this earth regardless of age, race, religion, sexual orientation, gender identification, socioeconomic status, substance use or any other qualifying or disqualifying trait. The Retread staff is committed to providing dignified care for the unhoused community. We believe solutions exist.

And we believe, Lord willing, we will find them.
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Hannah Gailey
760-525-8919
[email protected]
www.GreenOakRanch.org
Executive Director, Green Oak Ranch Ministries
[email protected]
Executive Director, Retread Housing Services
Professional References:

To Whom this may concern,
I am a recovery coordinator for an outreach program that sponsors people off the streets and into recovery programs. One of the programs we entrust our friends (and family) to is Green Oaks Ranch. I have had the honor and privilege of uniting with Hannah, Misty, Kara and many others as we battle this epidemic of homelessness and drug addiction. Not only am I in recovery but my husband and my son walked through recovery at Green Oaks Ranch. Not only do I have the utmost confidence in them to place my friends on the streets, but I entrusted my own family to them.

I have absolutely no doubt that these fine men and women will run a successful and kind Navigation Center.

Thank You for your time.

Sincerely,
Candace Barrett
We See You San Diego
760-896-7258
Chase Feindel
Senior Pastor, Anthem Church
[email protected]
760-519-6774
John Mok-Lamme
Executive Director, Karis, Inc.
[email protected]
970-234-1810
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Buena Vista Creek Navigation Center: Narrative Description Program
a. Experience working with local government, businesses, other providers and non-profits Green Oak Ranch Ministries (GORM) is a camp and retreat center as well as a faith-based drug and alcohol recovery program in Vista, CA. Green Oak originally started Retread, Inc. to extend our reach to the unhoused individuals in our community and address the housing needs of the men graduating from our program. GORM has 73 years of experience partnering with churches, government organizations and local businesses.

Planning:Each year, GORM is a host site for hundreds of events and retreats including North County Stand Down, Royal Family Kids’ Camps, Experience Camps, Boy Scouts of America, North Coast Church and dozens more. GORM works collaboratively with these organizations to provide excellent, personalized service and participate in the planning process to customize our spaces for each group.

Design Implementation:GORM has worked closely with “Say Yes to the Dress” for the filming of an on site wedding, maintain a large open space to meet the specifications of monthly dog agility shows, and collaborate with organizations such as Dr. Bronner’s for service projects and corporate events. Green Oak Ranch also works closely with organizations such as We See You San Diego, local churches and businesses to raise support for previously unhoused residents in our recovery program who are unable to meet the $500 per month fee. We have an excellent relationship with the Department of Justice and have worked closely with probation officers, Homeless Court, and other local programs to negotiate “time served” for the men in our recovery program.

Property Management:Green Oak Ranch does not own the land we operate on, but collaborate with a land board, Hilltop Inc, and a private party who collectively own the property.

We maintain the 146 acres, are responsible for the upkeep of 38 buildings, and manage an RV Park for low income families on site.

While Retread is a new organization and our experience is ‘borrowed’ from our good work at GOR we have worked diligently to prepare ourselves for this project: we met with the San Diego Rescue Mission’s Oceanside Navigation Center to get a sense of how an existing Navigation Center operates. San Diego Rescue Mission gave an excellent overview of their Navigation Center as well as detailed information about curfews, security, and intake requirements. We have several Green Oak Ranch graduates volunteering and applying for jobs at the Oceanside Center, and we hope to have a close partnership with them in the future. 01/09/2024 D2 74 of 339

Retread contracted with several consultants for the project, and will continue to draw on their expertise moving forward.

John Mok-Lamme
Founder/Executive Director, Karis, Inc.

Formed a continuum of services of homeless youth - including housing-first programs, transitional programs and an emergency shelter in Grand Junction, Colorado Greg Moore
Executive Director, HomeWardBound
Shelter for homeless individuals and their pets.

Pete Haggard
2021 Mid-Cities Hero of the District, District 9
2022 RTFH Outreach Specialist of the Year, City and County of San Diego People Assisting The Homeless (PATH)
Felisha Chatham
Graduate, GORM
Extensive lived experience in addiction and chronic homelessness b. Shelter and Social Services Programs
GORM is located 2 miles from the Buena Vista Creek Navigation Center and operates a year round nine-month drug and alcohol recovery program serving 55 men, half of whom experienced at least one term of homelessness before entering our program. Green Oak Ranch operates 24 hours a day, 7 days a week, 365 days a year serving over 100 unduplicated adults each year and has been operating as a camp and recovery program for 73 years.

Three of the families living in our RV park are graduates of GORM, and two are survivors of domestic violence. We also have three studios onsite reserved as temporary housing for women with children and five participants in our senior living program. Additionally, we have 26 Haitian Refugees that were at risk of becoming homeless staying in a large multipurpose home on site through March, 2024.

GORM is host to the annual North County Veterans Stand Down, and often veterans choose to stay at Green Oak for our nine month program after the event. We have also met unhoused individuals at the monthly homeless resource events hosted by San Diego County who have chosen to enter our program immediately.
c. Explain how the Center will be integrated into the larger Continuum of Care.

CoC- Participants arriving at the Buena Vista Creek Navigation Center will be entered into the HMIS integrated housing placement database. This will allow our participants and Navigation Coaches to access all resources available in the Continuum of Care as well as provide other CoC partners access to all services provided by Retread. We are confident that the HMIS system will be successful in pairing many of our participants with appropriate supportive and permanent housing solutions.
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Retread is a current member of the CoC and participates in monthly CoC zoom meetings. On December 5-6, six key representatives from Retread will be attending the 2023 RTFH Conference on Homelessness, and we anticipate participation in many future RTFH, CoC and HMIS events.

Mission- Retread shares the mission of the Collaborative to end homelessness for those who come through our doors. We will partner with the City of Vista and the City of Encinitas by utilizing all resources available including but not limited to law enforcement, social services, protective services, healthcare, case management, and employment services. We anticipate a strong partnership with both cities.

Business- The Collaborative Partners are committed to providing safety and maintaining quality of life for all citizens. Retread will assist in these goals by helping to solve the social problem of homelessness for those we encounter, keeping the community safe and increasing the quality and dignity of life for those experiencing homelessness.

Budget- Retread will be using taxpayer funds to operate the Navigation Center, and we are committed to fiscal responsibility and long term sustainability.

Funding Commitments- We understand that current and future funding depends on maintaining a housing first, low barrier shelter that successfully pairs participants with permanent housing solutions. Retread will work closely with the Collaborative partners to ensure that the project meets all requirements and funding commitments.

Capacity- GORM is confident that we have the capacity to launch Retread as a separate entity addressing homelessness and housing solutions. Retread will hire many key staff members from GORM including a Food & Beverage Manager and at least four Navigation Coaches.

Green Oak has the capacity to prepare up to 400 meals per day in our commercial kitchen for the Navigation Center each day, and the financial reserves to assist in the event of an emergency. GORM and the Navigation Center will be close neighbors and we anticipate a close partnership between the two entities. GORM plans to expand our RV park to include spaces for additional low income housing solutions. Our men’s program can house 55 individuals currently, but we have plans to expand our program as well. The San Diego Rescue Mission’s Navigation Center estimates that approximately 8% of their clients are a good fit for the SDRM’s long term program. Likewise, GORM will plan to have beds available for 8% of Buena Vista Creek Navigation Center Participants.

GORM also anticipates that a high percentage of ranch graduates will express interest in working for the Navigation Center as Coaches, and we will encourage them to apply. Caring for others in need is an incredibly rewarding and important part of recovery, and the lived experience they will bring to the Navigation Center will be invaluable. d. Prior experience with “persons experiencing homelessness and chronic homelessness”.

Over the last 12 months, GORM has graduated 30 individuals, 7 of whom met the HUD definition of chronically homeless before entering our program. Of those graduates, 67% have successfully transitioned to permanent housing or are living on site. The following chart shows where this year’s graduates are currently:
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Permanent Sustainable Housing off site 9 30%
Returned to Green Oak Ranch 2 7%
GOR Staff, Living on site 5 17%
GOR Transitional Living on site 6 20%
Homeless 1 3%
Active Addiction 2 7%
Hospitalized 1 3%
Deceased, Overdose 1 3%
Incarcerated 1 3%
Unknown 2 7%
Total Graduates 30 100%
In addition to our Men’s Recovery Program, Green Oak Ranch operates a transitional living program for graduates, offering six months of affordable, supportive housing while men work off site. We also offer three temporary shelter rooms for young couples and single mothers.

Additionally, we have a large house currently serving 26 Haitian refugees at risk of homelessness. This group will move off of the ranch in March, and at that time, the house will be remodeled with the help of Dr. Bronner’s and converted into supportive housing for 16 women children.

Target Goals/Expected Outcomes
a. Describe the target goals and how they adhere to the guidelines set forth in the HEARTH Act.

The following chart shows our target goals and expected outcomes for the Buena Vista Creek Navigation Center. These goals are optimistic when compared to similar programs, and they will need to be adjusted over time as we learn more about our target population.

Expected to leave
within 30 days without a
permanent housing
solution
Expected to be
matched with a
program or permanent
housing within 30-60
days
Expected to stay
between 90-120 days
with or without a
housing placement
Will request an
extension of stay
40%30%25%5%
Expected annual
capacity for high
turnover individuals
Expected annual
capacity for mid-range
housing placement time
Annual capacity for the
expected percentage of
participants staying
90-120 days
Expected number of
participants staying
beyond 120 days
230 86 36 7
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Given the expectations above, Retread should be able to find housing solutions for 100 previously unhoused individuals.

In 2022, the PIT count was 113 in the City of Encinitas and 117 in the City of Vista. Twenty five percent of beds are allocated for Encinitas and 75% of beds are allocated for Vista. If Retread is able to place 100 unhoused individuals in permanent housing, we will assume that 25 will be for Encinitas and 75 for Vista. If we were also to assume static rates of homelessness between 2022 and 2024, housing 100 people would mean a 22% decrease in the total number of homeless individuals each year in the City of Encinitas and a 64% decrease in the City of Vista.

Unfortunately, we know rates of homelessness are not static. In fact, between 2020 and 2022, Vista’s overall homeless count increased by 17% and Encintas’s increased by 74%.

For each person that walks through our doors, we intend to provide supportive services and do everything possible within the limits of San Diego County to find the best permanent supportive housing, rapid rehousing, and independent affordable housing solutions available, and significantly reduce the number of homeless individuals in the City of Encinitas and the City of Vista.

In adherence to the Hearth Act, our goal is to reduce the overall number of persons experiencing homelessness by finding 25 homeless residents of Encintas housing and 75 homeless residents of Vista housing. We will aim for a decrease in the number of people returning to homelessness of 20% each year, and a reduction of the average term of homelessness by 10%, as explained by the definition of high performing communities set forth in the Hearth Act.
b. Describe how the Center will provide support to the entire regional CoC.

Higher level of system performance- Retread is committed to making sure every person who enters the Navigation Center is entered into HMIS. By adding to this HMIS, we will help to improve the overall data pool and coordinate our services with the greater San Diego County efforts to solve homelessness.

Reduction in persons experiencing homelessness- We have full confidence that the Navigation Center will successfully place many people experiencing homelessness into permanent supportive housing through HMIS and creative problem solving solutions. Once people have a roof over their heads, three meals in front of them, and a safe place to sleep, we believe they will be able to start imagining a new life for themselves. See item a.

Increased access- The Navigation Center will assist participants with filling out complicated government forms, connect them with services specific to their needs, and pair them with organizations they would not otherwise have access to.

Performance Indicators
i. Reduction in First Time Homelessness
Retread will use HMIS to track first time homelessness and determine whether the adults using the Navigation Center are indeed homeless as defined by the HEARTH Act, having no safe 01/09/2024 D2 78 of 339

housing option appropriate for habitation. We expect the number of first-time homeless individuals to decline as the Navigation Center will act as an emergency shelter. ii. Overall Reduction in Number of Persons Who Experience Homelessness, Street Homelessness and Chronic Homelessness.

Retread will use the 2024 PIT data to determine a starting point for overall homelessness and will expect this number to decline significantly between 2024 and 2026. HMIS will allow us to track whether individuals have been homeless on the street and if they qualify as chronically homeless under the definitions set forth in the HEARTH Act. iii. Reduction in the Length of Time experiencing Homelessness Approximate length of time for homelessness will be tracked using HMIS, with an expected decrease. The standards set forth in the HEARTH Act determine that a High-Performing Community will demonstrate a term of homelessness as less than 20 days, or that individuals are experiencing a 10% reduction in the length of time homeless as compared to the previous year. Retread will aim to meet or exceed these standards by entering homeless individuals into HMIS immediately for connection to rapid rehousing programs or placement in permanent supportive housing. Connecting people to housing and services quickly will decrease the amount of time individuals experience homelessness and will allow the Navigation Center to serve a greater number of people.
iv. Successful Resolution of Housing/Homelessness Crisis Every willing person who enters the Navigation Center will be entered into HMIS. While at the Navigation Center, participants will be connected with ongoing support systems outside of the program and will be encouraged to continue receiving community-based support. When we follow up with participants 30, 60, 90 and 365 days after they leave the center, we will update HMIS with the most current information available to help the entire regional Continuum of Care move forward. We anticipate that previously unhoused individuals will be twice as likely to succeed in permanent housing if they stay connected to community based supports. v. Reduction in Recidivism
Repeat occurrences of homelessness will be tracked by HMIS. The standard for a High-Performing Community is that less than 5% of people who leave homelessness become homeless again in the next two years, or that the percentage of people who become homeless again in the next two years declines by 20%. The goal of Retread, and will be a 20% reduction in recidivism.

Staffing
a. Develop a staffing and management plan.

See: Employee Handbook, Employee Training Guide
During the hiring process, emphasis will be placed on Lived Experience and Fair Hiring Practices. No applicant will be discriminated against for age, race, gender identification, sexual orientation, socio-economic status, religion, faith or any other factor. Justice impacted 01/09/2024 D2 79 of 339

individuals and addiction recovery graduates are encouraged to apply. Retread will not require applicants to hold any certifications or licensures before hire. Retread will take our staff members through a comprehensive series of training programs to ensure they are prepared for the difficult work ahead. We will encourage our staff to engage in lifelong learning and will make every effort to accommodate employees who wish to attend classes while working.

All staff members must complete training in Trauma Informed Care, Harm Reduction, and Housing First approaches.
b. Describe the proposed staffing for the Center.

Executive Director:Oversee the Buena Vista Creek Navigation Center. Report to the Retread Board of Directors on a quarterly basis to ensure alignment of goals, financial stability and adherence to the Retread Mission Statement. Develop and maintain good standing with all community partners. Analyze data and provide recommendations to collaborative partners and Retread staff. Prepare quantitative results and case studies for the collaborative partners and Board of Directors. Report progress to the City of Vista and the City of Encinitas on an annual and as needed basis. Maintain insurance and licensing requirements. *The Executive Director also serves 32 hours per week as the Executive Director of GORM. $60,000 per year
Program Director
Work closely with outreach teams from the City of Vista and the City of Encinitas to bring unhoused community members to the Navigation Center. Coordinate with local churches, community groups and homeless outreach teams for events at the Center. Develop relationships with local organizations for additional financial support. Hire, fire and train Navigation Coaches. Manage the day to day operations of the program. Develop and maintain records of intakes, exits and successful placements. Will be provided with a vehicle in order to transport people and donations to and from the Navigation Center. $80,000-100,000 per year
Finance Officer:Maintain Quickbooks records of donations, grant funding and expenses.

Coordinate repayment of expenses through the Collaborative Partners. Provide monthly, quarterly and annual financial reports to the Retread Board of Directors. Payroll, coordination of insurance benefits.
$60,000- 80,000 per year
Intake Coordinator:Coordinate initial meeting with a participant. Assist in the completion and review of all required intake documents including Intake Questionnaire and Release of Information. Assign the participant to an appropriate Navigation Coach and housing floor, taking into account all criteria indicated in the Intake Questionnaire. Develop an ISP for each participant in collaboration with the assigned Navigation Coach. Monthly meetings with each participant and Navigation Coach to assess goals and progress. $60,000-80,000 per year
Security Coordinator:Monitor closed circuit security footage of mens and mixed gender floors.

Train and manage supervisory staff for each floor including overnight shifts. Develop a strong presence at the Navigation Center. Maintain and monitor all security cameras and equipment. 01/09/2024 D2 80 of 339

Develop and maintain relationships with local law enforcement. May require an on-call and/or overnight presence.
$60,000-80,000 per year
Food & Beverage Manager:Coordination of all meals. Maintain good standing with the North County Food Bank and all service providers. Post menus that utilize food bank offerings on a weekly basis. Plan menus, prep lists and detailed instructions for the preparation of meals.

Must be in good standing with GORM. Prepare and deliver dinner from Green Oak Ranch to the Navigation Center. Coordinate volunteers for food donations and community meals. Train Navigation Coaches in Food Handler Safety and administer the Food Handler’s exam.

Responsible for the safe storage of all food on site through training, monitoring, and management of inventory and personnel.
$60,000- 80,000 per year
Maintenance Manager:Responsible for small repairs in the apartments and surrounding buildings, pest control, small construction projects (ie, sheds, french drain for pet washing station). Installation of security cameras and keyless entry systems. Will be able to fix drywall, repaint, install furniture, etc. Future projects may include development of parking spaces in the upper lot, a small dog park, and outdoor picnic table construction. Must work well with the target population and volunteers. Coordinate volunteer service projects. Must be willing and able to respond to emergency maintenance issues 24/7.
$60,000 per year
Navigation Coaches (12):Enter assigned participants into the HMIS database to begin the coordinated search for affordable housing. Weekly meetings with each assigned participant to review the ISP, set goals, coordinate needed appointments, and work through the Navigator Curriculum. Weekly shifts on each floor of the Navigation Center will include supervision, regular wellness checks, preparation of meals, and case management as needed. Follow up with participants after completion or exit from the program at 30, 60, 90 and 365 days. Must complete Food Safety Training and hold a valid Food Handlers card. Individuals applying for the Women’s only floor are required to complete the 40 Hour Domestic Violence Advocate Training Certification program and/or the 40 Hour Human Trafficking Advocate Training program within six months of hire.

Navigation Coaches may at times be hired for a supervisory only or case management only position. If in a supervisory position NC will require extensive training in de-escalation and floor management, while Navigation Coaches serving as case managers will be required to complete a more thorough training program in HMIS, trauma care, and coaching.

Residential $17-24 per hour
Off Site $24-27 per hour
Contracted Facilitators:

Fausto Castellanos,CCAPP
Masters in Theology
Bachelors in Social Work
Certified Alcohol & Drug Counselor
Patrick Thomas, CATC
Certified Addiction Treatment Counselor
Certified Anger Management Provider
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Administration
a. Describe your organization’s financial policies.

See: Financial Policies and Procedures Manual
Accounts payable, bookkeeping and reimbursements will be the responsibility of the Finance Officer, while approval of expenses and purchasing will be handled by the Program Director. All checks will require signatures from two of the following: Executive Director, Program Director, Board of Directors Treasurer.
b. Financial requests from clients
Retread’s monthly budget includes financial resources for the needs of our participants. Funds will only be released for purposes in compliance with a participant’s ISP and with approval from the Program Director. Any petty cash needs (pet food, special meals, etc.) may be submitted to the Finance Officer and items will be purchased for participants on a case by case basis and depending on funding availability. Approval will be required for amounts greater than $100.

When possible, funds will be paid directly to the service provider.

Appropriate uses for funds include the following:
● DMV fees
● Social Security documentation fees
● Plane, train or bus tickets for the express purpose of permanent relocation to a confirmed housing location outside of San Diego County. A confirmed housing location will be one where a support system already exists for the participant and may include reunification with supportive and compliant friends or family, a confirmed job opportunity, and/or an existing housing opportunity that has confirmed receptiveness to the participant’s transfer.
● First month’s payment/intake fees for a supportive long term addiction or mental health treatment facility.
● Rental assistance outside of the scope or availability of Continuum of Care/ HMIS funds. ● Vehicle maintenance or repair where a vehicle requires a modest amount of repair in order to be used for transportation to and from a place of employment or where modest repairs would allow a participant to qualify for a safe parking program. ● Bicycle repairs and maintenance
c. Safety Policy
Retread will comply with all city and county requirements for safety and fire safety inspections.

Fire and earthquake safety and emergency procedures are included in the Employee Training Guide and Navigator Curriculum and will be integrated into the regular training of staff and education of Navigation Center participants. Fire Evacuation Route maps will be posted on each floor of the Navigation Center, staff housing and support buildings.

Retread is deeply committed to keeping the neighborhood safe and maintaining good relationships with our neighbors and community. An open community meeting will be held monthly in the Navigation Center Community Room, and information for the monthly meetings 01/09/2024 D2 82 of 339

will be posted. Meetings will address key points, any complaints that have been brought to our attention and will allow ample time for discussion.

Retread will employ an outside cleaning service three times per week to maintain high standards of cleanliness and sanitation of all Navigation Center apartment floors and common spaces. If a need for cleaning arises between scheduled cleaning services, the Navigation Coach supervising will be responsible for making sure the cleaning is performed swiftly and adequately. Participants with pets are always responsible for taking their pets outside regularly and cleaning up any messes that are made. Staff housing will be maintained by a regular schedule of chores agreed upon and posted in the staff housing and to be completed by the residential Navigation Coaches.

A full cleaning schedule including tasks and frequency is provided with the cleaning service proposal.
d. Safety & Security Plan
Secured Entrances- All exterior doors will be equipped with keyless entry, and supervising Navigation Coaches will be notified of all successful and attempted entry and exit.

Onsite Security Personnel- Retread will not hire a security guard unless it proves absolutely necessary, but we will provide qualified overnight and on call staff.

Alarms- Outside doors will be alarmed, and participants will not be permitted to leave the premises during the hours of 10:00 pm and 6:00 am.

Cameras- Twenty Four Closed Circuit Video and Sound Security cameras will be installed indoors and outdoors. Cameras will be recorded at all times and footage will be available in real time in both the Community Room and Staff House. Cameras will be monitored 24 hours a day.

Lighting- Lights will be on outside each door from dusk to dawn, with additional lighting in outside common areas and parking lots.

Loitering- Guests will be welcome with a pre approved visitor pass. Any unauthorized persons will be asked to leave the Navigation Center immediately. If an unauthorized person refuses to leave, they will be considered trespassing and the Sheriff will be called.

De-escalation- Provided by the buddhists.

Entrance and Exit- Entry and exit from a NC floor will be monitored by the keyless entry system. Participants are free to come and go as they please between the hours of 6am and 10 pm, but are required to return “home” by 10:00 pm. Participants who are late may be denied entry to the Center unless previous arrangements have been made. If a participant does not return for a period of 48 hours, they will be asked to leave the program.

Client Storage- Personal items will be limited to a backpack, a standard clear plastic bin and a personal locker with lock. Any additional belongings must be stored in an outside shed.

Weapons- No weapons will be permitted on site. If weapons are found in the possession of a participant, they will be confiscated immediately and stored in a locked safe. 01/09/2024 D2 83 of 339

Procedure for contacting police- Staff will be responsible for contacting the Sheriff’s department should any event arise that is outside of the scope of the de escalation training.

Incidents involving verbal assaults, throwing things, physical expressions of aggression, sexual violence or threatening behavior will result in a call to 911. e. Health Policies
The Buena Vista Creek Navigation Center is a drug and alcohol free zone.

No controlled substances will be allowed onsite. Controlled substances that are discovered at the time of intake or anytime during a participant’s stay at the Navigation Center will be confiscated.

Prescription medications- will be allowed on site, provided they are being used by the person they have been prescribed to. Participants must be able to administer their own medication as directed by a physician. No medical staff will be present on site.

Over the counter medications- Staff will provide over the counter medication such as Ibuprofen and Aspirin, cough drops, ear plugs, etc. upon request.

Medical Care- The Live Well Mobile Healthcare service will be onsite weekly or as necessary. If a participant requires immediate medical care they will be encouraged to use Urgent Care. Staff will arrange transportation via a low cost shuttle service or transportation pass.

Medical emergency- In the event of a heart attack, gunshot, knife wound, overdose, or similar, staff will contact 911 immediately.

First Aid-First Aid training will be provided by Lauren Feindel of HSI and will include emergency first aid, CPR, AED, and NARCAN administration.On each floor and in the Community Room, near an outside door, Retread will install an AED, Fire Extinguisher and First Aid Cabinet. First Aid cabinets will remain unlocked for ease of access. Each First Aid Cabinet will contain at least the following items:
12 units of Naloxone
Bandages
Antibacterial Ointment
Gauze, scissors
Medical tape
Allergy medication
Pain relievers
Cough drops
Eye drops
Non-alcoholic cough syrup
Hand Sanitizer
Disease prevention- Sanitization of all surfaces will be performed on a daily basis, and personal hygiene will be strongly encouraged. If a participant exhibits signs of communicable disease, they may be asked to wear a mask or be placed in a separate room for quarantine. If necessary, NC floors will be sprayed daily with a sanitizing mist, as per standard covid procedure.
f. Food Policies: Nutrition, Health Department Standards, Sanitation GORM has a health department certified commercial kitchen with the capacity to provide 400 meals per day. Retread has contracted Green Oak Ranch to prepare and deliver dinner each evening for up to 48 participants at the Navigation Center. Dinner will be served by Retread 01/09/2024 D2 84 of 339

staff each evening at 5:00-5:30 pm outside of the apartments in the courtyard if weather permits, or inside on each floor in the event of rain or extreme heat or cold.

Breakfast will be served continental style on each floor of the Navigation Center. Participants will be welcome to help themselves to a variety of muffins, bagels, toast, hard boiled eggs, cereal, juice, milk coffee, fruit and yogurt each morning between the hours of 6:00 am and 10:00 am. Participants will be required to clean up after themselves.

Lunch will be prepared by the Navigation Coaches and served family style on each floor. Lunch may consist of soups, salads, sandwiches or pastas and will always include a protein and vegetable or fruit. Participants will be invited to assist with planning, preparation, serving and cleaning up of lunchtime meals, provided they are free of any communicable disease (including Hep C, tuberculosis, the common cold, etc). Lunch will be served each day from 12:00-12:30 pm, and to-go, sack lunches will be available in the morning with prior notice.

Our Food and Beverage Director has been working at Green Oak Ranch for several years and is familiar with dietary restrictions including diabetes and celiac disease. Retread will store frozen meals in the freezer on each floor for participants with food allergies, food sensitivities, diabetes, and any other dietary restrictions. Each kitchen of the Navigation Center will be required to uphold Food Safety standards at all times. Each Navigation Coach will be required to hold a valid food handler’s card, which will be administered by the F&B Director g. Annual audit and financial
The Retread Board of Directors is committed to annual financial audits, and will begin the practice as soon as we have funding.

Client Services
a. Describe the admission criteria and procedures including:

I. Client rules and guidelines and identify how clients are involved.

Client rules are clearly stated in the Navigation Curriculum and will be posted on each floor.

Based on expertise and feedback from Greg Moore and the Buena Vista Creek landlord, we are committed to keeping rules as simple and as few as possible. We are always open to collaboration with participants! Retread rules are as follow:

No drugs, No weapons, No violence. No smoking cigarettes inside.

If you want a bed, be home by ten. No dogs in the shower. If you mess it up, clean it up.

Be respectful, Be ontoptuous, Be kind.

II. Identification requirements.

Participants will not be turned away for a lack of identification. All efforts will be made to assist all participants in obtaining identification including but not limited to a social security card, birth certificate, CA DL or CA ID. When confirmation of identity is pending, a background check will be performed based on a participant’s self reported identity.

III. Screening requirements.
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Retread has adapted the following intake guidelines based on the model developed by the San Diego Rescue Mission’s Oceanside Navigation Center:

INTAKE ELIGIBILITY
- Non Combative verbally and physically: Must be able to follow directions from an authority figure without arguing, yelling or other inflammatory behavior. - Cognizant: Must be able to communicate coherently and comprehend basic conversation.
- Cannot require physical or medical assistance: This includes dressing, using the bathroom (cannot be incontinent), monitoring and administering medication and physical mobility to complete basic program functions.
- Cannot be a registered sex offender*
*Individuals with a 290 charge on their record will not be permitted to stay at the Navigation Center as we are committed to the safety of all participants, particularly in this case women who have experienced sexual abuse and/or domestic violence. Any potential participants who are registered 290 offenders will be referred to the landlord for placement in an appropriately designated 290 apartment across the street.

Participants that exhibit symptoms requiring immediate medical attention will be immediately transported to emergency services. Likewise, participants exhibiting signs of mental health instability will be referred to Exodus Recovery for mental health evaluation and stabilization.

Upon return, participants will be monitored closely for 48 hours or longer depending on the severity and prescribed medical followup procedures. Navigation Coaches will be informed immediately of any conditions that require monitoring and the follow up will be integrated into the participant’s ISP.

In the event that a potential or current participant has symptoms of a disease, illness or injury that does not require emergency services but poses a threat of infection to other guests or staff, the participant will be placed in a quarantine room until symptoms have subsided and it has been determined by staff that the participant no longer carries a threat of infecting the community. If necessary, to-go style meals will be delivered to the participant by a Navigation Coach. Cleaning staff will be notified of any potential threat of infection, and every effort will be made to contain infection for the protection of staff and other participants.

IV. Bed reservation system.

If a bed is available, intake can be arranged by the Retread Outreach Team, or the Outreach Teams employed by the collaborative partners through a simple phone call to the Intake Coordinator. Once a participant has been accepted into the Navigation Center, their bed is guaranteed for a period of up to 120 days provided the participant complies with return policy and non-violence guidelines.

V. Intaking new clients.

Within 48 hours of a participant’s arrival at the Buena Vista Creek Navigation Center, they will go through a comprehensive Intake Process with the Intake Coordinator. At the time of Intake, 01/09/2024 D2 86 of 339

participants will complete the RTFH Release of Information and Multiparty Authorization to Use and/or Disclose Information, Release of Personal Property, Retread Intake Questionnaire, and any required information for entry in HMIS. Any paper documents will be kept in a confidential, secure location and only shared with key personnel as needed for case management. The Intake Coordinator will engage the participant in goal setting for the future, develop an ISP and assign the guest to a room, locker and Navigation Coach.

Participants will be offered a clean set of clothes to change into and required to wash and/or heat treat all existing clothing and bedding before it will be allowed into the Navigation Center.

Storage sheds will be available in the field area behind the Center for short term storage of any excess belongings. Participants will be encouraged to bring only the necessities into the Navigation Center apartments.

Each participant will receive a hygiene kit including a towel, washcloth, soap, toothbrush, toothpaste, razor, shampoo and conditioner for each participant. Anthem Church has committed to providing an initial donation of 60 hygiene kits, with more to be provided on a monthly basis as needed.

Retread will make every effort to keep the intake process as simple as possible.

VI. Day leave and returning clients.

Participants are allowed but not required to leave the Navigation Center between the hours of 6:00 am and 10:00 pm. Participants will never be denied entry for being under the influence of drugs or alcohol, unless they return in a state of agitation, and are deemed dangerous to themselves or others, in which case they will be asked to leave.

VII. Hours of operation.

The Navigation Center will be open from 6:00am - 10:00pm, 7 days a week, 365 days a year. b. Provide a brief summary of the types of services available for clients including:

I. Type of service to be provided and expected outcomes to be achieved.

The objective of Retread in operating the Buena Vista Creek Navigation Center is to provide emergency shelter and services to the homeless populations of the City of Vista and the City of Encinitas through intensive case management and wrap-around services.

Retread will assist unhoused adults in obtaining necessary documentation, completing housing-related financial assistance, and setting short-term and long-term goals for a stabilization plan leading to self-sufficiency.

A successful outcome is when a previously unhoused adult comes through the Navigation Center, is entered into HMIS, completes the life skills curriculum, and moves on to permanent or supportive housing.

Retread anticipates a positive placement rate of 40% of all participants. We will consider any of the following to be successful transitions for participants of the Buena Vista Creek Navigation Center, provided they remain housed for an entire 365 days after leaving the Center:
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● Transition to a long term residential addiction treatment program such as those operated by Green Oak Ranch, Restoration Ranch or San Diego Rescue Mission. ● State or County Subsidized Housing
● VA Housing
● Long term residential mental health care
● Assisted Living Programs
● Family Reunification resulting in long term housing solution within or outside of California ● Job Training and Placement allowing a participant to afford independent housing ● Sober Living
● Negotiations with a landlord that result in a participant returning to a previous place of residency.

II. Length of stay for clients and any ability to extend.

Participants of the Buena Vista Creek Navigation Center will be welcomed for a period of up to 120 days. In the event that participants are involved in an egregious offense, such as violence towards a staff member or fellow participant, they may be asked to leave prior to the 120 day limit. In the event that a participant has been unable to be matched with suitable housing resources within the 120 day period, may be eligible for an extension of stay. Priority will be given to participants who are actively seeking to improve their life as demonstrated by regular meetings with their Navigation Coach and support staff, setting and working towards goals, and general compliance with and respect for the program and facilities. Extensions will be approved by the Program Manager.

III. Indicate level and type of supportive services (both on and off site).

Retread has curated a basic curriculum for the Navigation Center participants based on the internally developed curriculum for the nine-month program at Green Oak Ranch. The workbooks are easily adapted to a group setting or studied between a Navigation Coach and participant. The Retread Curriculum is a compilation of simple lessons which include budgeting, smart goals, coping mechanisms, and time management.

Participants will be strongly encouraged to attend a number of classes held in the Basement including but not limited to AA, NA, Celebrate Recovery, Anger Management, Addiction, Trauma, and Nutrition. Faith based programs will be available as well.

Mental Health Services will be provided through Exodus Recovery.

IV. Location of services.

Daily participant check-ins will be held on each floor of the Navigation Center. Each floor of the Navigation Center will be considered a cohort, and Retread will be intentional about creating a familial environment on each floor. Participants will be encouraged to join in daily gatherings on their floor for small group check-ins with the Navigation Coach on duty. Participants will be invited to gather in the living room area for check-ins at 8:00 am and 8:00 pm. The Navigation Coach on supervisory duty will sit down with participants and offer them a chance to talk about how they are doing, what they are struggling with, and offer a supportive presence. Coaches 01/09/2024 D2 88 of 339

will be encouraged to share a word of encouragement and any important news about the Navigation Center, schedule changes, etc.

Support Groups will be held in “The Basement” or Community Room.

Weekly meetings between a Navigation Coach and participant may be held anywhere that feels comfortable for the participant and safe for the NC. These meetings may be held on a residential floor during a NC’s supervisory shift, outside in the grass, in “The Garage” meeting room, or anywhere else that the two agree on. Some participants may be more forthcoming while on a walk, while others may prefer the safety of their residential floor.

Monthly meetings between a participant, NC, Intake Coordinator and support staff will be more formal in nature and will usually be held inside the Community Room or in the basement if more privacy is desired or necessary.

V. Proposed source of any additional funding for the services.

No additional funding at this time.

VI. Describe the level and frequency of case management.

Participants will have weekly meetings with their Navigation Coach, who will facilitate an ACE assessment and enter the participant into the HMIS database to begin the process of housing and program matching. Navigation Coaches will have the responsibility of setting weekly smart goals with the guest, help them schedule appointments, and assist with transportation by helping them sign up for the shuttle or obtain transit passes, and walk through the Navigator Curriculum. Each month, the participant will have an additional meeting with their Navigation Coach, Intake Coordinator and any other members of their support team to assess progress and update the ISP.

The Navigation Coaches will be responsible for monitoring the HMIS database for potential housing matches for their participants. They will also work closely with any and all VA representatives, social workers, case workers, homeless outreach personnel or other official members of a participant’s support team. Retread is prepared to offer emergency one time support to help a participant qualify for Permanent Supportive Housing (for example, a security deposit), vehicle repairs (especially if the vehicle will allow the participant to participate in a Safe Parking program), addiction treatment intake fees, and emergency diversion funds as available.

Retread is also committed to connecting participants with programs such as PATH, which are well equipped to help with rapid rehousing and in some cases will pay for up to 12 months of rent and provide supportive services.

Housing Search and Placement support will be provided by Navigation Coaches who may review credit reports, rental history reports, write letters to landlords advocating for participants and assist with housing applications. NCs will address behavioral health, mental health and substance abuse history and make referrals through the County of San Diego’s Behavioral Health Department as necessary.
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Navigation Coaches will also be responsible for following up with participants after they have exited the Navigation Center. They will make every effort to maintain good contact information for the participant and for any program the guest enters. Navigation Coaches will update HMIS with location and status of former participants 30, 60, 90 and 365 days after departure. c. Transportation Policies
After discussions with the San Diego Rescue Mission’s Oceanside Navigation Center, we have determined that we will be most successful if services are brought on site. LiveWell San Diego has agreed to provide mobile medical services at the Buena Vista Creek Navigation Center as needed. Initially, Retread will schedule weekly visits with the LiveWell mobile care unit, and services may be adjusted in frequency as needed. If participants would prefer to see a different provider, we will assist them and provide a transit pass if needed.

Transit Passes will be provided free of cost to our participants and may be used for any reason.

Transit passes may be limited to five per person per month if necessary.

Free Resources for rides via Medi-Cal and Out & About Senior Transport and United Ways will be posted in the Community Room..

Weekly Shuttle Services will take participants to social services offices in order to obtain public benefits such as CalWorks, CalFresh, Medi-Cal, and DMV services. The GORM Shuttle will provide transportation to social services offices on a rotating basis. The shuttle schedule will be adapted to meet the changing needs of participants and a monthly route schedule will be posted in the Community Room. Navigation Coaches will assist in any required paperwork and the coordination of appointments with the posted shuttle schedule. Proposed stops include the following:

Escondido
● San Diego County Public Health, 649 W Mission Ave #2
● HHSA North Inland Family Resource Center, 649 W Mission Ave #3 Oceanside
● North Coastal Public Health Center, 3609 Ocean Ranch Boulevard Suite #104 ● North Coastal Family Resource Center, 3708 Ocean Ranch Blvd San Marcos
● Social Security Administration,367 Via Vera Cruz
●San Marcos DMV, 590 Rancheros Dr
Community donations-Will be transported by the donors or picked up by Retread. Food will be delivered by US Foods on a Will Call basis, purchased and transported by the Food & Beverage Director, or picked up from the North County Food Bank using, if necessary, the GORM Cargo Van.

Staff Transportation of Clients-Participants may be transported by the staff in an official Navigation Center Outreach Vehicle. If necessary, the outreach team or a Navigation Coach may pick up an individual who is ready for intake.
d. Bed Storage
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Each room will be equipped with two sets of the following items: bed frame, medical grade mattress, dresser, nightstand, lamp, clean linens, pillow, area rug and laundry basket. Many of the items (lamps, linens, pillows, laundry baskets, rugs) will be donated by local churches and community organizations. Retread has confirmed participation with The Hills Community Church, The Furnace and GORM.

While Retread will keep two beds in each room at all times, we will replace the interior bedroom doors with curtains. The doors will be stored underneath the apartment buildings in designated space as instructed by the landlord. Visual wellness checks for participants will be performed four times daily by the Navigation Coaches supervising each floor. Curtains will simplify visual checks and deter on site drug use while still providing a sense of privacy e. Pet Policy
Pets are welcome at the Buena Vista Creek Navigation Center. At the time of intake, pets will be evaluated for safety. Any animals deemed by the intake coordinator as posing a potential danger to facility or to participants therein will not be allowed to reside on site. Pets belonging to participants will be required to have up to date shot records, and if needed, shots will be provided through the Humane Society’s mobile unit. Ongoing care of animals will be provided by the Humane Society on an as needed basis. All pets will be required to be kept clean, and an outdoor pet washing station will be provided on site. This will consist of a hose and french drain. Intake of pets will include a mandatory bath and flea treatment. Participants will be required to keep their pets contained, and leashes will be required on the premises. Supplies will be provided by MOU and participants will be required to provide their own animal food where they are able. Retread has included a budget for pet food, but it will be provided only as a backup measure. No animals will be allowed in the kitchen areas at any time. If necessary for the safety of participants with extreme allergies, a pet-free apartment floor will be designated.
f. Describe how your organization will work with each Collaborative Partner’s project manager and staff to influence the design of the Center.

Retread is incredibly pleased with the outcome of recent renovations, and we are so grateful for the willingness of the landlord to make extensive improvements. We are looking forward to seeing improvements to the Yellow House. Retread proposes using the Yellow House as staff housing. We suggest the creation of as many bedroom spaces as possible, keeping the two front window rooms open for A. 24 hour Security Surveillance and B. Prayer and Meditation for Navigation Coaches.

GORM will offer housing privileges to Navigation Coaches who have graduated from Green Oak Ranch Recovery Program and who remain in good standing with the ranch. We believe the partnership between the Navigation Center and Green Oak Recovery Program lends itself well to reciprocity in housing. Navigation Coaches in Retread or Green Oak Ranch housing will be compensated in a different manner from Navigation Coaches who are subject to market rent.

Retread proposes that the basement of the staff house be converted into a meeting space, where all of our support groups, recovery meetings and worship services will be held. “The 01/09/2024 D2 91 of 339

Basement” will be the only space in the staff house open to program participants, and only during scheduled meeting times.

The Community Room or “Garage” will be a congregate workspace for our Finance Officer, Intake Coordinator, Program Director, Navigation Coaches, and any other staff members in need of a workspace. Intakes will be done in the Basement for the sake of privacy. Staff meetings will be held in the Community for surveillance purposes. The Executive Director will retain an office at GORM, located three minutes away, and split their time as needed. g. Describe how clients will be connected to permanent affordable housing.

Retread will take a multi-faceted approach to finding permanent affordable housing solutions.

All participants will be assessed and placed in the HMIS database. Retread will also make every effort to reunite participants with family members or friends where helpful and appropriate.

While we will look at each case individually, we expect that there will be categories that our guests fall into. Retread is committed to finding housing solutions for our participants. We are also aware that we will not be able to help every person. But we believe everyone is valuable and no one is beyond transformation.

Veterans
This group is eligible for a host of affordable housing services in the County of San Diego. Each Veteran will be assigned a case worker from the VA who is well versed in veteran’s services and who will work with our team to determine the best plan of action.

Alcohol or Drug Dependent
While the center will follow a housing first, harm reduction model, if a participant is ready to stop using drugs and willing to join a faith based program, we will send as many eligible participants to Green Oak Ranch as possible. We will also encourage joining programs such as Serenity House, San Diego Rescue Mission, or Solutions for Change. Retread will pay for the intake fee if required and reasonable.

Dual Diagnosis
Many of our participants will present with both substance abuse and mental health concerns. If the participant is willing to seek treatment, we will suggest a dual diagnosis program such as The McAlister Institute. Furthermore, any participants that would benefit from mental health services will be referred to Exodus Mental Health, Vista Community Clinic, and/or we have an agreement with Dr. Valentin Isacescu, a psychiatry specialist in Oceanside who has agreed to see our participants provided they have MediCal coverage.

First-Time Homeless
In the event that our participant is newly homeless and/or homeless for the first time, Retread will encourage individuals to use their 120 days at the shelter to work and save money while we help them find suitable housing. This group might be great candidates for one-time rental assistance.

Originally From Other States
San Diego is expensive. Very expensive. Not everyone will be able to afford to live in San Diego. When we spoke with Donnie Dee from the San Diego Rescue Mission, he pointed out 01/09/2024 D2 92 of 339

that the solution is not always housing in San Diego. Some of our unhoused neighbors would be better off reconnecting to housing, employment and community in other states. If participants are willing, and provided there is a suitable plan in place, we will purchase one way transportation for a participant to return home.

Victims of Trafficking
Retread will take extreme care with victims of trafficking and domestic violence. We will join with programs such as Alabaster Jar and ToGetHer in order to find safe places for these participants to land.

Pregnant Women
Green Oak Ranch will be opening a 12-month program for women and children. If a woman is willing to commit to a sober living environment and is willing to join a faith based program, this will be an ideal place for single, pregnant women.

Chronically Homeless
The most difficult people to place will be the chronically homeless. These include participants who are comfortable living unhoused, may be unwilling to reduce drug or alcohol use, and may only be using the Navigation Center for a temporary shelter. We will connect them to as many services as are applicable and prioritize permanent supportive housing through HMIS and the coordinated entry system. Individuals will have an updated VI SPDAT Housing Assessment done, will receive assistance in applying for SSDI to build income, and will be connected to community partners that provide longer shelter or street based case management for those unable to find housing after 120 days and do not yet have a PSH match in Clarity.

6. Proposed Annual Operating Budget
The proposed three year total for the Navigation Center including one-time starting costs is $5,657,604. This breaks down to $1,794,668 per year with an additional $273,600 in start-up costs. This model assumes a January 1st start date for all services. Retread recommends a “soft start” to allow time for the implementation of security systems and staff training. a. Financial System
Retread will use Quickbooks to maintain accurate records of donations and expenses.

Separate accounts will be kept for grant funding and any other undesignated funds the program may receive. Monthly reports will be generated detailing the profits and losses in comparison with the proposed budget. The Finance Officer will be responsible for tracking all expenses and submitting them to the collaborative partners for reimbursement.

Retread does not currently have any funding, and if our proposal is chosen, we will request three months of expenses in advance in order to operate the Navigation Center on a reimbursement basis.

Retread recommends payroll begin on February 1st for key staff members and all staff on February 15th for training and orientation. Retread proposes a Grand Opening Ceremony for the Buena Vista Creek Navigation Center on Sunday, March 3rd, 2024. 01/09/2024 D2 93 of 339

January February March April May June July August SeptemberOctober NovembDecember

STARTUP COSTS
AED- 5 9500
Lockers 4500
security system- cctv 60,000
keyless entry 24,000
48 medical mattresses 48,000
48 metal bed frames 3,600
48 dressers 7200
6 tablets 1200
2 laptops 2400
software 1200
training expenses 3400 Total Startup Cost Estimation 273600 industrial freezer 3600
outreach vehicle 14000
insurance policy 25000
3 printers 1200
payroll implementation 400
website development 8000
consultation fees 12000
safe 2000
employee shirts 800
"weight pit" equipment 4000
heat treating container 1600
other starting costs 14000
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pet wash bay 2000
storage sheds 20000

RECURRING EXPENSES
Dues & Subscritpions
Encinitas Chamber of Commerce 350 350
Vista Chamber of Commerce 400 400
Quickbooks 300 300
Continuum of Care Member 100 100
Office Supplies 400 400 100 100 100 100 100 100 100 100 100 100 1800 Printing and Copying 400 400 100 100 100 100 100 100 100 100 100 100 1800 Food Service
GORM dinner service 6000 6000 6000 6000 6000 6000 6000 6000 6000 6000 6000 6000 72000 lunch and dinner food cos 8000 8000 8000 8000 8000 8000 8000 8000 8000 8000 8000 8000 96000 disposables 1600 1600 1600 1600 1600 1600 1600 1600 1600 1600 1600 1600 19200 food service cleaning supp 750 750 750 750 750 750 750 750 750 750 750 750 9000 Special Events/ Holiday Meals 1200 600 800 2400 2000 7000 Cleaning Service
cleaning supplies 900 900 900 900 900 900 900 900 900 900 900 900 10800 outside cleaning service 8200 8200 8200 8200 8200 8200 8200 8200 8200 8200 8200 8200 98400 Community Outreach
auto maintenance 100 100 100 100 100 100 100 100 100 100 1200 100 2300 fuel 600 600 600 600 600 600 600 600 600 600 600 600 7200 license & registration 0
hygeine items 100 100 100 100 100 100 100 100 100 100 100 100 1200 01/09/2024 D2 95 of 339

Security
security system 600 600 600 600 600 600 600 600 600 600 600 600 7200 locks for lockers 250 250 50 50 50 50 50 50 50 50 50 50 1000 background checks 400 400 400 400 400 400 400 400 400 400 400 400 4800 keyless entry fobs 300 300 300 300 300 300 300 300 300 300 300 300 3600 Insurance
Commercial/ Liability 6000 6000 6000 6000 6000 6000 6000 6000 6000 6000 6000 6000 72000 Directors and Officers 4000 4000
Payroll
Executive Director 7000 7000 7000 7000 7000 7000 7000 7000 7000 7000 7000 7000 84000 Finance Officer 6250 6250 6250 6250 6250 6250 6250 6250 6250 6250 6250 6250 75000 Intake Coordinator 6250 6250 6250 6250 6250 6250 6250 6250 6250 6250 6250 6250 75000 Security Coordinator 5000 5000 5000 5000 5000 5000 5000 5000 5000 5000 5000 5000 60000 Program Manager 7000 7000 7000 7000 7000 7000 7000 7000 7000 7000 7000 7000 84000 F&B Manager 5000 5000 5000 5000 5000 5000 5000 5000 5000 5000 5000 5000 60000 Maintenance Manager 5000 5000 5000 5000 5000 5000 5000 5000 5000 5000 5000 5000 60000 Navigation Coaches 46000 46000 46000 46000 46000 46000 46000 46000 46000 46000 46000 46000 552000 Payroll Taxes 4000 4000 4000 4000 4000 4000 4000 4000 4000 4000 4000 4000 48000 Worker's Compensation 1200 1200 1200 1200 1200 1200 1200 1200 1200 1200 1200 1200 14400 Payroll Service 200 200 200 200 200 200 200 200 200 200 200 200 2400 Benefits
Kaiser Health Care 6800 6800 6800 6800 6800 6800 6800 6800 6800 6800 6800 6800 81600 Co Power Dental 400 400 400 400 400 400 400 400 400 400 400 400 4800 Employee Uniform Shirts 450 450 900
Staff Mental Health 600 600 600 600 600 600 600 600 600 600 600 600 7200 Contract Labor- Classes
Addiction/Trauma 1250 1250 1250 1250 1250 1250 1250 1250 1250 1250 1250 1250 15000 Anger Management 500 500 500 500 500 500 500 500 500 500 500 500 6000 Celebrate Recovery
AA/NA
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Transportation
Weekly Shuttle 1200 1200 1200 1200 1200 1200 1200 1200 1200 1200 1200 1200 14400 Transit Passes 864 864 864 864 864 864 864 864 864 864 864 864 10368 Other
First Aid & Sundries 300 300 150 150 150 150 150 150 150 150 150 150 2100 Educational Materials 300 300 150 150 150 150 150 150 150 150 200 200 2200 Incidentals 1200 1200 1200 1200 1200 1200 1200 1200 1200 1200 1200 1200 14400 Repairs & Maintenance
Pest Control 600 600 600 600 800 1000 1000 1000 800 600 600 600 8800 Landscaping 400 400 100 100 100 100 100 100 100 100 100 100 1800 Incidental Repairs & Main 800 800 800 800 800 800 800 800 800 800 800 800 9600 Equipment Repair 400 400 800
Computer Hardware Replace 800 800
Phone/Internet
Wifi 400 400 400 400 400 400 400 400 400 400 400 400 4800 Cell Phones 4000 350 350 350 350 350 350 350 350 350 350 350 7850 website hosting 100 100 100 100 100 100 100 100 100 100 100 100 1200 Services
relocation (train, bus, plan 1800 1800 1800 1800 1800 1800 1800 1800 1800 1800 1800 1800 21600 housing assistance 2800 2800 2800 2800 2800 2800 2800 2800 2800 2800 2800 2800 33600 ID, SS Card, DMV fees, etc 800 800 800 800 800 800 800 800 800 800 800 800 9600 TOTAL MONTHLY EXPENS 152614 154014 148414 148764 148364 147964 148764 149164 148214 147664 151114 149614 1794668 1794668
Three Year Total Budget "Soft Start" subracts about $150,000 $5,657,604
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Budget Narrative
The total proposed budget for three full years of operating costs and start-up expenses is $5,657,604. Retread recommends a “soft open” where services and staff are put in place incrementally. This approach will save approximately $150,000. A soft start will allow time for completion of all required security systems, furniture installations and the completion of the staff house remodel.

With that in mind, Retread proposes a Grand Opening on Sunday, March 3rd and a total three year budget of $5,507,604.

Start-up
Expenses
Year 1
Soft Open
Year 2 Year 3 Total
City of Vista
75%
205,200 1,233,501 1,346,001 1,346,001 4,130,703
City of
Encinitas
25%
68,400 411,167 448,667 448,667 1,376,901
Total 273,600 1,644,668 1,794,668 1,794,668 $5,507,604
Startup Cost Details
AED- units for each floor and the Community Room
Lockers- 1 set of 12 half-length lockers on each floor, 1 set in the staff house and one in the Community Room/Garage
Security System- the quoted price plus room for incidentals/overages Keyless Entry- estimated based on market. No quote in hand Medical Mattresses- this proposal was written, from the start, assuming double occupancy rooms. This Navigation Center is NICE. It will be in high demand. 01/09/2024 D2 98 of 339

Metal Bed Frames- avoiding wood for the sake of bedbugs.

Dressers- will attempt to have these donated, but will likely purchase from IKEA and have staff/volunteers assemble.

Tablets will be used by Navigation Coaches- We will likely need 12 Laptops will be used by Intake Coordinator and Finance Officer- will need a third or fourth for Program Director and other staff
Software includes basics such as Microsoft, Clickup, etc Training Expenses will include facilitators and video training An industrial freezer will be purchased to place in the Community Room for alternate meals for those with allergies and general food storage.

Company Vehicle will be used for outreach, transporting participants for intake/ emergencies Consultation fees will include reimbursement for preparatory consultant costs as well as ongoing support and training
Safe will hold confiscated weapons during the duration of a participant’s stay Weight Pit will provide needed recreation- this has been extremely helpful at Green Oak Ranch.

Will be supervised by the Security Coordinator
Heat Treatment will be necessary to keep bed bugs at bay Storage Sheds will be placed in the back field area for storage of surplus participant belongings Food
Breakfast and lunch costs are based on GORM numbers of $2-3/meal for 48 participants.

Dinner will be higher, $4/meal, as it will be hot, pre-prepared and transported to the Navigation Center. These numbers have the potential to increase dramatically with rising food costs.

Disposables will be used for the evening meal and to-go items Special Holiday Meals are an important part of building a familial culture at the Center.

Cleaning Service quotes are included for review
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All Insurance Payroll and Benefits costs are based on GORM providers, all of whom have confirmed that they will provide services for Retread.

Repairs, Maintenance, Landscaping will be done in house. We anticipate needing services at all hours of the day and night. Will use volunteers for service projects as often as possible.

Phone/ Internet costs are only estimates. We may need to provide phones for all Navigation Coaches.

Services are intended for one time assistance for participants. Wherever possible, we will draw on community resources.

We would be delighted to discuss any of these items further. There is definitely flexibility in the budget and there are areas that may cost more than we have planned. 01/09/2024 D2 100 of 339

Navigation Center Cleaning Tasks
Item Frequency
Laundry, including sheets, pillow cases, towels 2x/week** Sweep and mop floors 3x/week
Clean any glass doors or surfaces (interior)3x/week
Disinfect furniture that is touched often, including door handles, light switches and phones
3x/week
Disinfect the sink and clean the drain of any food debris 3x/week Clean and disinfect the microwave 3x/week
Clean toilets and urinals with bathroom cleaners 3x/week Tidy and disinfect all surfaces, countertops and sinks 3x/week Refill all paper products, including toilet paper, paper towels 3x/week Check and refill hand soap and dispensers 3x/week
Wipe/disinfect outside of cabinets 3x/week
Clean small appliances 3x/week
Wipe light switches, door handles, frames, and doors 3x/week Clean inside refrigerator 3x/week
Clean outside pet area 3x/week
Clean smoking area(s)3x/week
Empty wastebaskets (interior and exterior) and refill with a new bag Daily* Clean and dry any dirty dishes Daily*
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Item Frequency
Power wash outside sidewalks and common areas Monthly
HAZMAT training Quarterly
Exterior windows and screens Quarterly
Dust and polish furniture Weekly
Remove cobwebs Weekly
Clean outside sidewalks and common areas Weekly
*These items can be completed by a mix of Navigation Center staff and cleaning company staff. For example, the trash should be removed by cleaning company staff anytime they’re on site for a regularly scheduled cleaning and the Navigation Center staff could take care of it on the off days.
**Laundry will be pulled by cleaning company staff but washed throughout the week by Navigation Center staff. The Navigation Center will keep enough extra bedding and towels so that the cleaning company staff can fully swap out dirty linens for clean leaving the dirties for Navigation Center staff to launder.

Other notes
●One of the four floors will be pet free
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Oxeda Top Master
Technical support Team

Subject: Camera and installation System Quote

Dear Hannah,

Thank you for considering Oxeda Top Master Technical Team, for your security needs. We are pleased to provide you with a quote for the Purchase and installation of common area a comprehensive camera system tailored to your requirements.

**Scope of Work:**
- [24] of 8 MP [4K] Cameras
- [Type of Cameras 8mp nigh color vision and 3 x optical zoom/audio] - [Indoor/Outdoor] Cameras.
- [Will all around no blind spaces at all 24/7 color night vision.,motion detection]

**DVR/4 System:**
- [32] of Channels
- [4 POE Switch and routers, 12tb HDD]
- 4p2p mesh connect remote Viewing Capability via [Mobile App/Online Portal]

**Installation Services:**
- Professional installation by certified technicians
- Cable routing and concealment
- System setup and configuration

**Training:**
- Comprehensive training on system usage
- User manuals and documentation

**Maintenance and Support:**
- [Specify duration, e.g., 3 year] of free technical support - Optional maintenance plans for extended support

**Cost Breakdown:**

1. Camera System Components: $[28,478]

2. Installation Services: $[9,889]

3. Training: $[0]

4. Maintenance and Support: $[?]

5. Taxes and Fees: $[?]

**Total Quote: $[38,367]**

01/09/2024 D2 103 of 339

Please note that this quote is valid until [April 2024].

If you have any questions or would like to discuss specific requirements, please feel free to contact us at [(619)586-2068].

Thank you for considering Oxeda Top Master Technical Support for your security needs. We look forward to the opportunity to provide you with a reliable and advanced camera system.

Best Regards,

Dr Johny Oxeda
[email protected]
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Exhibit A
Cleaning maintenance
Cleaning Schedule
Address:2148 S Santa Fe Ave Named Areas:

Building A (Apartment Shelter 1)
Building B (Apartment Shelter 2)
Building C (Hangout room/laundry)
Building D (Employment Apartment)
Item Frequenc
y
Laundry, including sheets, pillowcases, towels 1x/week** Sweep and mop floors 3x/week
Clean any glass doors or surfaces (interior)3x/week
Disinfect furniture that is touched often, including door handles, light switches and phones
3x/week
Disinfect the sink and clean the drain of any food debris 3x/week Clean and disinfect the microwave 3x/week
Clean toilets and urinals with bathroom cleaners 3x/week Tidy and disinfect all surfaces, countertops, and sinks 3x/week Refill all paper products, including toilet paper, paper towels 3x/week Check and refill hand soap and dispensers 3x/week
Wipe/disinfect outside of cabinets 3x/week
Clean small appliances 3x/week
Wipe light switches, door handles, frames, and doors 3x/week Clean inside refrigerator 3x/week
Clean outside pet area 3x/week
Clean smoking area(s)3x/week
Empty wastebaskets (interior and exterior) and refill with a new bag Daily* 01/09/2024 D2 120 of 339

Item Frequenc
y
Clean and dry any dirty dishes 3x/week*
Power wash outside sidewalks and common areas 2x/Monthl y

N/A N/A
Exterior windows and screens 1x/Monthly
Dust and polish furniture 1x/Monthly
Remove cobwebs 1x/monthly
Clean outside sidewalks and common areas Weekly
*These items can be completed by a mix of Navigation Center staff and cleaning company staff. For example, the trash should be removed by cleaning company staff anytime they’re on site for a regularly scheduled cleaning and the Navigation Center staff could take care of it on the off days. **Laundry will be pulled by cleaning company staff but washed throughout the week by Navigation Center staff. The Navigation Center will keep enough extra bedding and towels so that the cleaning company staff can fully swap out dirty linens for clean leaving the dirties for Navigation Center staff to launder.

Other notes
●One of the four floors will be pet free.
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JO enterprises
Cleaning Services Quote
Service Overview:

JOenterprises provides comprehensive interior cleaning services for Retread Housing Services. Our team will employ EPA List N certified disinfectants to ensure a thorough clean, adhering to high standards of hygiene and cleanliness.

Detailed Cleaning Services:

Daily Cleaning (3 times per week):
●Each cleaning session will involve a team of professional cleaners. ●Each floor consists of 6 bedrooms and 2 bathrooms, along with an open dining area. ●Cleaning tasks will include All services detailed above.

Schedule Update:

Retread Housing Services
Unit Type Heavy Cleaning Medium Cleaning
Floor Plan A&B Monday/Friday Wednesday
Floor Plan C Wednesday/Friday
Floor Plan D N/A N/A
Extra Cleaning/ ONE time Cleaning Duties
Unit Type Light Cleaning Medium Cleaning Heavy/Eviction Cleaning Per Apartment $90.00/Hr $154.00 $254.00
$100.00 $164.00 $308.00
Additional Services:
●Electrostatic Spray Unit: $150 per occurrence.
●Strip, reseal, and refinish tile floors: $1.95 per square foot (600 sq minimum). ●Power Washing (every 2 weeks) ($450)
Total Cost Calculation:The total cost will be calculated based on the revised cleaning schedule, the number of cleaners, and the frequency of services, including the additional $50 to each base price.

Terms and Conditions:
●This quote is valid for 90 days from the date issued.
●Payment terms: Net 30 days from the date of invoice.
●Services will commence upon signing of the agreement and receipt of the first month's payment.

JOenterprises looks forward to providing top-tier cleaning services to the retread Housing Services, ensuring a clean, healthy, and comfortable environment for all residents. 01/09/2024 D2 123 of 339

Account Bid Sheet
Bid Date Due: 11/22/2023.

Company Name:Retread Housing
Services.

Client Name:Hannah Gailey
Current Services:N/A Location Address:2148 S Santa Fe Ave, Vista Ca, 92084
Phone Number: 760-525-8919
Billing Address:

Service Details and Pricing
FREQUENCY OPTION 1:Base Monthly Option 1:

BASED MONTHLY: $10,080
Special Instructions:Power washing is not included in the base monthly Billing.

Carpet Care Monthly: $0 Floor Care Monthly: $0
Special Instructions:

Power Washing: $450 Periodic Services:
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Special Instructions:

Porter Services:

Special Instructions: For any additional information or responsibilities, please reach out to JOenterprises..

Janitorial Minimum Wage Check:

Gross Monthly Billing:

Power Washing:

Grand Total Monthly Billing:

At JOenterprises, we excel in delivering top-tier cleaning services with exceptional efficiency. Our skilled cleaners use premium, eco-friendly products to ensure thorough and safe cleanliness for every space. Here’s a brief overview of our monthly services:

Comprehensive Cleaning: Covering all key areas including floors, carpets, and windows, with special attention to high-traffic zones.

Our commitment is not just to clean, but to enhance your environment, ensuring a spotless and welcoming space for everyone.
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Pete Haggard
3707 Hilltop Dr. #8 Lemon Grove, Ca. 91945, (816) 799-8392 [email protected]

Objectives
To continue developing a career in Social Work, especially with a focus on guiding and encouraging individuals into a healthier and happy future! Whether that be through helping them find housing resulting in ending their homelessness or encouraging them through the process of breaking free from an addiction, to just assisting them through their own trauma and mental health. I am most satisfied with life when I am helping others.

Experience Costco Wholesale, Independence, Missouri
March 2011 to April 2014
During my time at Costco my roles included the following: Cart Pusher, Front end assistant, Gas Station, Night Stocker, Self-check-out cashier. Culvers, Lees Summit, Missouri August 2014 to August 2015
At Culvers I quickly became the restaurant's Kitchen opening manager Monday through Friday. Major Painting, Lees Summit, Missouri August 2015 to April 2017
My various skills I developed at Major Painting include the following: Cutting in, Rolling, Spraying, sanding, Taping, Power washing, etc. YMCA Prime Time, San Diego, California May 2017 to April 2018.

I was a staff teacher of the 5th grade for the YMCA before and after school program. I use various skills daily to organize and plan projects, Overseer/Supervisor, and behavioral management. Sycuan Education, San Diego, California April 2018 to April 2020
Tutor for the Sycuan Tribe of the Kumeyaay Nation’s education department. A hands-on tutor of k-5th grade students in Math, English, Science, and History.

PATH (People Assisting the Homeless) San Diego, California April 2020 to April 2023 (District 9’s Hero of the District in 2021, and Outreach Specialist of the Year for the entire City and County of San Diego in 2022)
I was a Team Lead Outreach Specialist for the enhanced outreach program of PATH San Diego. I connected individuals experiencing homelessness to resources available to them, as well as case managing them to an end goal of housing. Providing basic needs, mental health counseling, financial advisory, Case Management, goal setting and, as well as just being a friendly trustworthy person of consistency in the client’s life. 01/09/2024 D2 130 of 339

Pete Haggard
3707 Hilltop Dr. #8 Lemon Grove Ca 91945 (816) 799-8392 [email protected]
2 Education Longview Community College, Lees Summit Missouri, General Associates Degree I graduated with a cumulative GPA of 3.65
Leadership & Communication
• Mid-City’s Hero of the District in 2021
• Outreach Specialist of the Year presented by the Regional Task Force on Homelessness during the First ever Convention to End Homelessness. Permanently housing 36 formerly homeless individuals in stable housing in 2022.
• Kitchen Manager and store opener at Culvers.
• Quarterback and Team Captain of my High school Football team 2010, 2011 • Lead multiple Faith based nonprofit outreaches overseas. Where my roles including giving public Speeches, building houses, as well as leading a team of young adults. • Volunteered at Iris Ministries Orphanage in Mozambique April 2014 to August 2014. (Reason for the Gap in my work experience)
References Chase Derrouse, Major Painting
(816) 877-3670
Aisha Daniels, PATH
(619) 602-5542
Sharon Johnson, PATH
(619) 655-9897
Sonya Brown, Sycuan Education
(619) 672-4044
Jason Owens, Mentor from “The Furnace” Church
(619) 212-1346

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Misty Raley Cover Letter
I am writing to you to express my deep desire to see lives restored and to see emotional,physical and spiritual healing take place in the lives of others.

I myself, was homeless as a child,and grew up in and out of the foster care system. I personally know the stigma, challenges, and hopelessness this situation can bring. I also know what it is like to struggle between a desire to overcome my past and continuing in drug use. I was also a person who used drugs and my own children were taken into foster care for a short time. I was abused as a child and was a victim of domestic violence as an adult.

I share this only to show that there is hope. I am a living testimony. In the midst of adversity, abuse, trauma and drug use, I was able to obtain a high school diploma, receive college level education, and excel in the workforce managing a busy private practice Optometry office. I am now able to have healthy relationships and to be a loving and supportive mother, wife,and friend. I am free from the compulsion to use drugs or alcohol and I have received healing from the trama I onced experienced. I have a safe home and am free from the fear, regret, and self harm I was once chained to.

This did not happen overnight. There were many people, organizations, and much help along the way. A group home as a teen, where I received my diploma. A domestic violence shelter that took us in, and a Victims of Violent Crime program that helped to relocate us to a home safe from harm. A drug rehabilitation center when I was finally ready to live a life without using drugs, Individual Counseling where I received DBT and CBT skills to deal with anxiety and trauma. A church program that helped with food and Christmas presents, and this list goes on. It was a process. Looking back I see where the patient, persistent, love of Christ and the practical help of others met hand in hand. They were all bridges to a blessing.

If you decide to bring me onboard your team, I will use the skills I have obtained both professional and personal to facilitate a staff that is educated and equipped, and clients that are 01/09/2024 D2 132 of 339

offered the assistance, direction and help they deserve. Together we can be that bridge. 01/09/2024 D2 133 of 339

Misty Raley
16060 Angela Ct, Valley Center,CA 92082
(760)877-5434
[email protected]
Professional Objective
To achieve a rewarding and challenging position, helping to find more permanent solutions for our communities most at risk populations by using the exceptional communication, administrative, and managerial skills I have obtained, in combination with compassion, life experience,hope and determination.

Academic Background
●(C.H.S.P.E) California High School Proficiency Exam Fullerton, CA 1991 ●Antelope Valley College, Lancaster, CA ( Medical Assisting, Front Back Office) 2000-2002
●National Opticianry Competency Examination San Diego, CA.; CA LIC 187097 ABO 2010
●Yearly Continuing Education 2010-2021
Relevant Certifications and Training
●Harm Reduction

1. Engaging People Who Use Drugs

2. Foundations of Harm Reduction

3. Overdose Prevention and Response
●SAMHSA (Substance Abuse Mental Health Services Administration)

1. Creating Safe Scenes

2. Responding to a Mental Health Crisis
●First Aid and CPR
●HIPPA Compliance,Workplace Violence & Sexual Harassment Training Professional Background
2022-Present In Home Health Care Valley Center, CA
2016-2020 Office Manager Dr. Garrick Sit, O.D Escondido, CA 2015-2016 Dispensing Optician Carmel Mountain Vision Care Center, San Diego California. 2007- 2015 Senior Optician Dr. Michael J Cooper Optometry, Escondido California 01/09/2024 D2 134 of 339

Relevant Professional Responsibilities
Without direct supervision, oversee all daily office practices and staff to ensure tasks are completed in a timely manner while adhering to all company policies and procedures. New hire training. Opening and closing procedures. Coordinating and facilitating staff continuing education. Quality of life care. Time management. Assist staff to prioritize workload. Problem resolution. EMR EHR and Electronic Records Management. Networking and Coordination of care with speciality providers. Staff Scheduling. Organizing team building activities. Patient history,intake and assessment.

Volunteer Work
●Hope in the Streets
●Alternatives Pregnancy Center
●Homeless Outreach

REFERENCES
Jason Owens -Pastor/Business Owner/Family Friend (619)212-1346 Shawn Stone -Pastor/Family Friend (858)442-1992
George Smith -Cornerstone Charter School Founder/Business Owner/ Family Friend (602)653-6652
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CERTIFICATE NUMBER EXAM FORM NUMBER
This document cannot be reproduced or altered.
17110811 v.1711 Contact us with questions at 233 S. Wacker Drive, Suite 3600, Chicago, IL. 60606-6383 or [email protected].

DATE OF EXAMINATION
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DATE OF EXPIRATION
©2017 National Restaurant Association Educational Foundation (NRAEF). All rights reserved. ServSafe® and the ServSafe logo are trademarks of the NRAEF. National Restaurant Association® and the arc design are trademarks of the National Restaurant Association.

In accordance with Maritime Labour Convention 2006, Resolution ADM N 068-2013 (Regulation 3.2, Standard A3.2). for successfully completing the standards set forth for the ServSafe® Food Protection Manager Certification Examination, which is accredited by the American National Standards Institute (ANSI)–Conference for Food Protection (CFP).

Sherman Brown
Executive Vice President, National Restaurant Association Solutions ServSafe®

CERTIFICATION

CLAYTON CUNNINGHAM
24046773 5610
5/16/2023 5/16/2028
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Kara Knufman
Vista, CA 92084 | 760-583-7195 | [email protected]

October 7, 2023

RE: Experienced Project Manager for hire
Dear Recruiter,
My attached resume shows the highlights from my years of professional experience in project management. My passion for the homeless community combined with my respect and honor for Green Oak Ranch, make me eager to get on board. I honestly believe that this job is what I was meant to do. It's the perfect match for my skillset combined with something I have true passion in partnering with.

I bring a comprehensive set of skills that I believe will be valuable to you. In my Project Manager role, I honed my abilities in communication and leadership, providing myself a firm foundation to take with me for future endeavors. My compassion, people-centric nature and risk management have afforded me excellent problem-solving skills.

The compassion inside me has been built by my own difficult times in life. There was a period where myself and my 2 year old daughter experienced homelessness. It was a time of complete isolation, desolation and turmoil. I was never given an opportunity to out by someone lending a helping hand. That lasted for about 2 years before I was able to climb my way out on my own.

No one should ever have to do this alone. Because of that, I have dedicated my life to serving my community of the homeless and addicted population for the last 5 years independently. For the last 3 years, I have partnered with We See You San Diego, the largest homeless feed in the county. My role has been to refer individuals stuck in homelessness and addiction to the organization for potential long-term, in-patient recovery and treatment sponsorship. I have also dedicated the last 3 years to assisting at Green Oak Ranch and their current program attendees, ministering and assisting in building them up to be hardworking and impactful men in their community.

My life's mission is to continue to serve the city of Vista and to aid in the homeless and addicted community in a positive way. I desire to assist people in building back up their sense of self-worth and their true value. Everyone deserves to be seen and not forgotten, and our communities deserve to be clean and safe for families. I'll continue to strive to make an impact in those areas for my community for as long as I can.

Reference: Laura Cieslukowski 1-336-324-5556; Executive Director and Founder of We See You San Diego

Sincerely,
Kara Knufman

KK
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Kara Knufman
Vista, CA 92084 760-583-7195 [email protected]

PROFESSIONAL

SUMMARY
Resourceful Project Manager with 7 years of expertise in organizing business operations, financial oversight and resource management to achieve a smooth flow and project operations. Monitors projects by adhering to production schedule and budget, managing production team, identifying problems and providing targeted solutions. Knowledgeable in accounting principles, bookkeeping, budget and financial management.

SKILLS Word Processing
Office Management
Administrative Experience
Accounting
Microsoft Excel and Microsoft
PowerPoint
Project Planning
Conflict Management
Budgeting and Forecasting
WORK HISTORY PROJECT MANAGER 04/2017 to CURRENT
Weiland Sliding Doors and Windows | Oceanside, CA
Coordinated with cross-functional teams to resolve project issues and mitigate risks.
Monitoring project performance on 10 or more projects at once and helped identify areas of improvement to make adjustments.
Planned, designed, and scheduled phases for large projects. Achieve project deadlines by coordinating with production to manage performance. Coordinated material procurement and required services for projects within budget requirements.

FRONT DESK RECEPTIONIST 02/2015 to 04/2017
Legoland Hotel | Carlsbad, CA
Kept records of guest interactions or transactions, recording details of inquiries and/or comments as well as actions taken
Confirmed important personal and payment information for compliance with security and payment card industry standards of over 100 guests per evening. Determine charges for all services requested, collect deposits or payments, and/or arrange billing routing.

REFERENCES AND CERTIFICATIONS
SAMHSA First Response Certification
SAMHSA Creating Safe Scenes Training
SAMHSA Crisis Counseling Assistance and Training Program SAMHSA Service to Self Training
“What’s Good About Anger” 17 Course Anger Management Certification 3 years partnership with the Executive Director, Laura Cieslukowski, of “We See You San Diego”
3 years partnership with Green Oak Ranch
5 years of independent homeless ministry
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Hannah Gailey
Executive Director, Green Oak Ranch Ministries
1237 Green Oak Road Vista, CA 92081
To the Collaborative Partners: the City of Vista and the City of Encinitas, What an incredible opportunity this is. I have lived in North County my entire life. I was born in Escondido, raised in San Marcos, and have been living in Vista on Green Oak Ranch for the past 14 years. My husband's family opened Hollandia Dairy back when most of North County was rural farmland, and his Great Grandfather was the first mayor of Escondido. Our roots here are deep. We love North County, and we are proud to be raising our four children in this community.

In 2014 I began working for Green Oak Ranch Ministries and in 2021, I became the Executive Director. I was an unlikely candidate for the position, having no formal training in leadership or addiction, but my heart for the men in recovery must have been evident to our discerning Board of Directors. Over the past few years, I have worked incredibly hard to grow our program, extending services to many who would have previously been turned away for a lack of funding or an assumption that they were simply beyond help. We have refined our program by adding a curriculum, expanding services, and creating a culture of attunement and care for our residents.

Green Oak Ranch is a faith based program, and we originally created Retread to receive funding for sustainable housing solutions for Green Oak Ranch graduates. When the Buena Vista Creek Navigation Center was proposed, we jumped at the opportunity to expand our reach and make a greater impact on our unhoused neighbors. Green Oak is on a first name basis with many of the homeless individuals in our area, particularly those who are chronically homeless and staying on the street near Sycamore Avenue in Vista.

Roger and Ashley have been on the street together for years. We watched Ashley’s belly grow over nine months and sat with her as she struggled to stay clean for her unborn baby. We prayed over her on countless nights, and we watched her heart break as she gave up her child to be raised by Roger’s sister. Ashley named her baby Hope. Ashley and Roger have expressed interest, over the years, in a shelter, but Roger is not ready to give up substances and there is nowhere that will take them as a couple. We see first hand the complicated difficulties of being homeless, and we would LOVE the opportunity to provide shelter and services for people like Ashley and Roger.

We have assembled an incredible group of people who truly have a heart for the homeless.

Many spend their nights and weekends independently reaching out to the homeless community with food, blankets and prayer. Green Oak Ranch often gets calls late at night from our friends, asking, “Do you have a place for a guy RIGHT NOW? He’s ready to get clean!” We ALWAYS answer the call and provide clothing, a bed, and nine months of recovery for anyone who is ready to begin a new life.
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I was taught once “Shelter is Healthcare,” and I truly believe it. When people are given a safe place to stay, their central nervous system calms down enough for them to envision a hope and a future for their lives. This is the beautiful thing about a housing first shelter. We will be able to welcome people off the street, in whatever condition they are in, and help them dream for the future. We will have the tools to increase each person's capacity for change, and we will help them open the door to a new life. We believe that every person deserves a peaceful and good life, no one is beyond help, and every life can be transformed.

WIth great sincerity,
Hannah Gailey
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Hannah Gailey
1237 Green Oak Road Vista, CA 92081 (760) 525- 8919 [email protected] ______________________________________________________________________________ Work Experience
Executive Director, Green Oak Ranch Ministries, Inc.

May 2021- Present
Staff & Program Development: Hire, train and develop staff positions. Creation and development of the Recovery Coach position to provide peer-led program support under the Men’s Program Director.

Counseling: Facilitate trauma informed, story-based care for program residents and staff.

Fundraising: Manage and grow donor base, oversee an annual giving campaign, event planning.

Resource Development: Write and, teach and implement curriculum including Identity, Discipleship, and Transition.

Board Development: Prepare quarterly financial statements and reports, lead quarterly meetings, and recruit new board members.

Community Relations: Organize participation in citywide events including the City of Vista Strawberry Festival and the City of Vista Christmas Parade. Manage the Green Oak Ranch “Mighty Oaks” City of Vista recreational softball team, Attend monthly County of San Diego Homeless Outreach Events.

Develop relationships with local churches, non-profits, and government agencies.

Finance Officer, Green Oak Ranch Ministries, Inc.

May 2014- May 2021

Finance Office Management: Manage all accounts, complete payroll, prepare monthly financial reports for ownership group and Board of Directors, maintain all local, state and federal certifications and filings. Prepare audits as needed.

Human Resources: Maintain confidential employee records, assist employees with benefits, process employee applications.

Resource Development: Oversee GOR mentoring program, develop relationships with off-site mentors, connect residents to social service resources. Assist with online GED courses, testing, and career development. Provide teaching support as needed.

Women’s Program Volunteer: Lead a weekly Bible Study, organize a monthly worship night, and provide one-on-one support as needed for women in Green Oak Ranch Recovery and Sober Living Programs.

Education
Johns Hopkins University, Baltimore, Maryland
Bachelor of Arts, Applied Mathematics & Statistics 2006, Minor: Economics

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Continuing Education in Counseling, Addiction and Navigation Studies

Narrative Focused Trauma Care Level I, The Allender Center September 2022- May 2023 Effective Trauma Care, The Allender Center 2023
Housing Models, Housing Navigation & Engagement, SAMHSA 2023 National Harm Reduction Coalition (3 courses) 2023
Criminal Justice Information Services Awareness Training, Level 2 2023 Sexual Abuse Awareness Training, MinistrySafe 2023
18-hour Culinary Coaching, The Institute of Lifestyle Medicine & Harvard Medical School (CME) 2022 Addictions 2021, Harvard Medical School (CME) Spring 2021 Story Workshop, The Allender Center (Counseling) 2021
40-hour Domestic Violence Advocate Certification, WTLC 2020 Story Sage, The Allender Center (Counseling) 2020
Understanding Addiction, Harvard Medical School (CME) 2018

Volunteer Work

Calvin Christian School Service Group
President 2020/2021 Co-Chair, Dutch Festival 2020
Vice President 2019/2020 Co-Chair, Fellowship Dinner 2018 Treasurer 2015-2019 Chair, Staff & Teacher Appreciation 2018-2020

Crossroads Christian Reformed Church
Assistant to the Youth Pastor September 2019- 2022
Attend Wednesday night youth meetings, lead Junior High lesson discussions, chaperone youth retreats, develop relationships between Crossroads and Green Oak Ranch for service projects and resident speaking opportunities.

Pastor Search Committee October 2019- June 2020
Worked with a committee to develop hiring criteria, solicit applications, research candidates, conduct virtual and in-person interviews, host candidates, and select a new Senior Pastor for Crossroads, CRC.

Escondido Library Endowment Foundation (ELEF)
Board Member, 2009-2011
Implemented a “Giving Tree” at the Escondido Library to honor donors. Research and Development for a new library, including site visits, virtual tours and architecture firm selection.

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The goal of this guide is to provide you with a very basic introduction to the goals of the Buena Vista Creek Navigation Center and offer a few tools that might be useful along the way.

The Buena Vista Creek Navigation Center is a non-congregate, 120 day homeless shelter. We follow a harm reduction, housing first, trauma informed model, and aim to connect unhoused adults with permanent supportive housing solutions.

That was a lot of words. Let’s break it down.

The following free training will be vital to your understanding of harm reduction:

National Harm Reduction Coalition
Overdose Prevention and Response
Engaging People Who Use Drugs
Foundations of Harm Reduction
https://nhrclearninglab.thinkific.com/bundles/three-course-bundle 01/09/2024 D2 144 of 339

Housing First is an initiative that focuses on putting a roof over someone’s head BEFORE addressing substance use or other limiting factors in a person’s life. Think of the story of the good Samaritan in the Bible. When the Samaritan found a man, naked and beaten on the side of the road, he did not ask the man what happened. He did not drug test the guy, he did not ask if he was gainfully employed, and he didn’t ask if it was his fault that someone beat him up. The Samaritan simply picked the man up, put him on the back of his own donkey, brought him to an inn, and paid for a two months’ stay. That is literally what we are doing here when we pick people up on the side of the road and give them shelter at the Navigation Center. Our job is not to fix them. It is to create a place of safety and connect them with the resources to change their lives..

We highly recommend the following books for case studies on meeting people exactly where they are at:

The five tenets of Trauma Informed Care are:
● Safety.
● Trustworthiness.
● Choice.
● Collaboration.
● Empowerment.

As a Navigation Coach, you are required to have training in Trauma informed care. One of the recommended sources for this training is Dr. Dan Allender’s online course,Effective Trauma Care.

family of origin. It is a useful tool both for self-assessment and in understanding and connecting with participants.

Instructions: Below is a list of 10 categories of Adverse Childhood Experiences (ACEs). From the list below, please place a checkmark next to each ACE category that you experienced prior to your 18th birthday. Then, please add up the number of categories of ACEs you experienced and put the total number at the bottom.

1. Did you feel that you didn’t have enough to eat, had to wear dirty clothes, or had no one to protect or take care of you?

2. Did you lose a parent through divorce, abandonment, death, or other reason?

3. Did you live with anyone who was depressed, mentally ill, or attempted suicide?

4. Did you live with anyone who had a problem with drinking or using drugs, including prescription drugs?

5. Did your parents or adults in your home ever hit, punch, beat, or threaten to harm each other?

6. Did you live with anyone who went to jail or prison?

7. Did a parent or adult in your home ever swear at you, insult you, or put you down?

8. Did a parent or adult in your home ever hit, beat, kick, or physically hurt you in any way?

9. Did you feel that no one in your family loved you or thought you were special?

10. Did you experience unwanted sexual contact (such as fondling or oral/anal/vaginal intercourse/penetration)?
Your ACE score is the total number of checked responses. _______________________ Studies have shown that test takers with a score of four or more have a 60% chance of developing a substance abuse disorder later in life. How do you think the ACE Assessment might be helpful to your understanding of yourself or the participants at the Navigation Center? 01/09/2024 D2 146 of 339

Motivational Interviewing
Express Empathy
Empathy is the ability to understand and share the feelings of another. When you empathize with a participant, you are creating connection and showing that you care about their situation.

Example: It really sucks that your buddy left you in Vista with no money. I am so sorry that happened to you.

Develop Discrepancy
Discrepancy is a lack of compatibility or similarity between two or more facts. Help participants see the gap between what they are doing now and their goals for the future.

Stages of Change
Precontemplation
Participant does not acknowledge a problem with their behavior and does not see a need to change.

Contemplation
Participants can see there is a problem, but they aren’t sure if they are ready to change yet.

Preparation/Determination
Your participant can see there is a problem, and is getting ready to make a change.

Action
This participant is changing their behavior!
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Maintenance
Making a change last can be the hardest part. Make sure the participant has the tools to keep it going.

Secondary Trauma
We all know about trauma. You have probably personally had to heal from a ton of it.

Here are some things you can do to alleviate the toll of the stories and situations you WILL encounter in this position:

Pause.

Take a walk.

Eat or drink something that nourishes your body.

Take a bath or a long shower.

Pray! Both for yourself and for your participants.

Read a Psalm or an uplifting book.

Remember to fully feel your emotions and then move through them.

Inhale deeply and exhale slowly.

If something is really staying with you, take a mental health day.

Talk to a coworker or friend.

Get some Inner Healing or deliverance from someone you trust.

Journal. Why is this particular story resonating so deeply with you? Do something fun. It’s okay to enjoy your life, even in the midst of heartbreaking situations.

Remember:

It is the Lord’s job to change hearts, it is our job to set the table.

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Prayer and Meditation
At Retread, many of us believe in the Living God, Jesus Christ. You may be coming from a different faith background or none at all, and that is okay. Before entering the Navigation Center each day, you are encouraged to pray or meditate in whatever way feels grounding and centering to you. If you are a believer, we recommend putting on the Armor of God.

The Armor of God
Ephesians 6:10-18
10 Finally, be strong in the Lord and in his mighty power.11 Put on the full armor of God, so that you can take your stand against the devil’s schemes.12 For our struggle is not against flesh and blood, but against the rulers, against the authorities, against the powers of this dark world and against the spiritual forces of evil in the heavenly realms. 13 Therefore put on the full armor of God, so that when the day of evil comes, you may be able to stand your ground, and after you have done everything, to stand.14 Stand firm then, with the belt of truth buckled around your waist, with the breastplate of righteousness in place,15 and with your feet fitted with the readiness that comes from the gospel of peace.16 In addition to all this, take up the shield of faith, with which you can extinguish all the flaming arrows of the evil one.17 Take the helmet of salvation and the sword of the Spirit, which is the word of God.18 And pray in the Spirit on all occasions with all kinds of prayers and requests. With this in mind, be alert and always keep on praying for all the Lord’s people.

Tips & Tools For Engagement
● Stress Balls, Fidget Toys, a Blanket, or a Snack might help a participant to focus on a conversation with you. A basket of these items is available in the Garage. Please use them as needed and encourage your participants to use them as well. ● Below are some examples of open-ended conversation starters that we have gathered from trauma therapists. These might help you gain insight into a participant’s life before homelessness. Over time you will develop your own questions and style of relating. “Describe your childhood in one word.”
“Describe a typical dinner in your house.”
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● Participants are more likely to act out or use when they are BLASTED. When you are supervising a Navigation Center floor, watch out for signs of the following:

Bored
Lonely
Angry
Stressed
Tired
Remember, our goal is to provide a safe place where people can begin to reregulate their nervous systems and make healthier choices for their lives. How can you help people avoid getting BLASTED?
Floor Supervision
Every Navigation Coach will be required to spend time supervising the Navigation Center Housing Floors. This guide will help you understand your responsibilities while on a supervisory shift. One of our goals at the Navigation Center is for each floor to begin to feel like a family.

Participants are with us for up to four months, and during that time, they will hopefully begin to take a sense of pride in the space and build community on their floor. And you will be there to facilitate!
Check ins:Each time you begin or end a shift, you will be required to have eyes on every participant on your floor and log your visual assessment. Each morning at 8:00 am and each evening at 8:00 pm, we will have a group check in on each floor. This is a great time to see how each person is doing, answer questions, read an encouraging verse or quote, share important information and create connections.

Food Prep: Lunch at the Center is prepared by the Navigation Coach on each floor.

Ingredients, menu, recipe, prep list and detailed instructions are located in each kitchen and your job will be to follow the instructions to prepare the simple pre-planned meal for your floor.

You may include participants in the preparation and serving of meals provided they are interested, safe, and not exhibiting any signs of communicable disease.

Snacking is always allowed, but it is the responsibility of the Navigation Coach to make sure only the designated SNACKS are being eaten. Please be aware of the INGREDIENTS and make sure they are not being eaten between meals. For example, if there are 12 bell peppers on the counter for dinner, make sure they aren’t eaten at 2:00 by someone looking for a snack.

Offer them a piece of fruit instead.

Dinner will be provided by Green Oak Ranch. Please make sure everyone on your floor is in the courtyard for dinner by 5:00 pm. In the event of inclement weather, dinner will be prepared by Green Oak Ranch and served on each floor.

Note: ALL Navigation Coaches must hold a valid Food Handlers card. Our Food and Beverage Manager will facilitate your training and on site testing if you do not already have one.

Cleaning:Most cleaning tasks will be completed by our cleaning service. However, if a mess does occur in between scheduled cleanings, the Navigation Coach on duty will supervise participants and assist in the cleanup.

Participants are required to take animals outside on a regular basis. Any pet messes must be cleaned up by the animal owner under the supervision of the on duty Navigation Coach.

Animals will not be allied in the kitchen area at any time, and participants are encouraged to feed pets outside. No pets are allowed in the showers at any time. A pet washing station has been provided outside.

Multi-tasking:If you find you have consistent down time during your Supervisory shifts, you are encouraged to use this time to meet with participants whose cases have been assigned to you.

We understand that this may not always be possible, but it will be encouraged.

What should I NOT do during an earthquake?
DO NOT PANIC. The participants are watching you and depending on your leadership. Stay calm.

DO NOT turn on the gas; let the gas company do it.

DO NOT use your cell phone except in cases of extreme emergency. Remember your First Aid and CPR training.

What do I do AFTER an earthquake?
WEAR SHOES to avoid injury from broken glass and debris. EXPECT AFTERSHOCKS.

Make sure you have accounted for every participant on your floor. When it is safe, carefully lead your participants outside and away from the buildings.

Confirm that all participants and animals are accounted for. Walk together to the street side of the buildings and await further instructions.

Preventing Fires: Don’t start them.

Most home fires begin in the kitchen. Here’s what to do:

Oven Fire:If you detect a fire in the oven, turn the oven OFF and KEEP THE DOOR SHUT.

Most oven fires will burn themselves out. If the fire escapes the oven or seems to be growing instead of shrinking, grab the nearest FIRE EXTINGUISHER.

If the fire continues to spread, evacuate immediately and call 911. 01/09/2024 D2 152 of 339

Frequently Used Terms and Acronyms:

Lived Experience: If you, a Navigation Coach, have experienced homelessness or addiction and are currently in recovery, you have lived experience. Your experience is incredibly valuable; you are an expert. Use your lived experience to encourage, support and inform.

Navigation Center Schedule and Staffing Plan
The Navigation Center will operate 24 hours per day, 365 days per year. Below is a sample of a typical workday schedule for Navigation Coaches.
6-10 10-2 2-6 6-10
NC1 Floor 1 Office Hours
NC2 Floor 2 Floor 2
NC3 Floor 3 Floor 3
NC4 Floor 4 Floor 4
NC5 Floor 1 Floor 1
NC6 Floor 2 Floor 2
NC7 Office Hours Floor 1
NC8 Floor 3 Floor 3
NC9 Floor 4 Floor 4
NC10 —---—---—---—---
NC11 —---—---—---—---
NC12 —---—---—---—---
With 12 Navigation Coaches on staff, each will be required to work 5 days per week, will have two office hour shifts, and will be assigned 4 participants for weekly case management and coaching. When possible, NCs will be assigned to work on the floor where their cases are staying. Office Hours are flexible and can be scheduled to accommodate the schedules of participants. When possible, NCs are encouraged to incorporate their meetings with participants during their supervisory shifts. Each NC will be scheduled weekly office hours for the facilitation of weekly case management meetings with participants and monthly ISP review meetings with the Intake Coordinator, participants and relevant support personnel. NCs working an office hour shift will also be well placed to relieve others for mandatory breaks. 01/09/2024 D2 154 of 339

1st shift 6am-10am
6:00-8:00 Visual wellness checks
Check bathrooms, kitchen, common areas for trash, clutter, spills Review any notes from the evening before
Make coffee
Supervise breakfast
Meet with participants if possible
8:00 Floor wide morning check in
9:00-10 Take a mandatory 30 minute break if staying for 2nd shift 2nd shift 10am-2pm
10:00 Visual Wellness checks
Review notes from previous shift
Check bathrooms, kitchen, common areas for trash, clutter, spills Encourage participants to clean up, make beds, etc
11:00 Begin lunch preparation
12:00 Serve lunch, clean up
1:00-2:00 Take a mandatory 30 minute break if staying for third shift 3rd shift 2pm-6pm
2:00- 4:00 Visual Wellness checks
Review notes from previous shift
Check bathrooms, kitchen, common areas for trash, clutter, spills 4:00 Begin preparing for dinner
5:00 Serve dinner, clean up
4th shift 6pm-10:30pm
6:00 Take a mandatory 30 minute break if arriving from 3rd shift 7:00 Visual Wellness checks
Review notes from previous shift
Check bathrooms, kitchen, common areas for trash, clutter, spills 8:00 All floor evening check in
Games, snacks, movies
10:00 Curfew.
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Executive Director
Hannah Gailey
Program Director
Pete Haggard
Intake
Coordinator Misty
Raley
Finance Officer
Kara Knufman
Security
Coordinator
Adam Raley
Navigation Coach
Lead
Navigation Coach Navigation Coach Navigation Coach Navigation Coach Navigation Coach Navigation Coach
Lead
Navigation Coach Navigation Coach Navigation Coach Navigation Coach Navigation Coach Food & Beverage
Director Clay
Cunningham
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______________________________________________________________________ First name Last Name Middle
______________________________________________________________________ Date of Birth Gender Identification Pronouns
______________________________________________________________________ Phone Number Emergency Contact Phone Number
Welcome to the Buena Vista Creek Navigation Center. If you need assistance filling out this form, or would like to receive this form in another language, please let the Intake Coordinator know. We understand that many of the questions may be uncomfortable to answer. Your answers will be kept confidential and will not be shared with any other participants or persons outside of the Navigation Center.

These questions will help us match you with the right housing unit and Navigation Coach for your stay AND help create a plan for your time here. Please be as honest as you possibly can be. If you need to take a break or save a section for another time, we get it.

Let’s figure this out together.

Do you have any pets with you today?_____yes _____no
Registered Service Animal(s)?_____yes _____no
If you brought a pet or pets with you, please tell us a little bit about them:
______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ 01/09/2024 D2 157 of 339

Are you physically able to care for your pet(s)? _____yes _____no Are you allergic to animals?_____yes _____no
Do you need to be placed on a pet free floor? _____yes _____no Are you able to lift a jug of milk?_____yes _____no
Are you able to climb a flight of stairs?_____yes _____no Do you need help walking 100 feet?_____yes _____no
Do you need help walking 300 feet?_____yes _____no
Are you comfortable being prayed for by staff? _____yes _____no Which services are you interested in receiving? (Check all that apply) _____CA ID _____Birth Certificate
_____First Time CA Driver’s License _____Reinstate/Renew DL _____EBT/CalFresh Benefits _____GED
_____Social Security Card _____Housing Assistance
_____MediCal _____SSI
_____MediCare (55+)_____Cash Assistance/General Relief
_____Dental care _____Cell Phone
_____Disability/SCI _____WIC
_____VA Benefits _____Job Training
_____Wellness Check _____Resume Building
_____Psych Evaluation
Other:________________________________
What classes are you interested in attending? (Check all that apply) _____Trauma _____Celebrate Recovery
_____Addiction _____AA or NA
_____Mental Health _____Alanon
_____Anger Management _____Life Skills
_____Church Services
Other:________________________________
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Are you positive for any of the following (Check all the that apply):
_____Hep A _____STD _____Broken Bone(s)
_____TB _____Cancer _____Infection/Abscess
_____Hep C _____HIV _____Pneumonia
_____Bronchitis _____Strep Throat _____Covid
_____Parkinson’s _____Asthma _____Flu/Cold
Other Injury, Illness or Disability:____________________________________________ ______________________________________________________________________ ______________________________________________________________________ Do you have any job training or special skills you would like to share with us? ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ If you arrived at the center with another individual, do you feel safe with that person? _____yes _____no
If space permits, would you prefer to be housed in a room with that person? _____yes _____no
Do you have children?_____yes _____no
If so, do you have custody of any minor children?_____yes _____no Do you have any open custody cases?_____yes _____no
Women Only
While we cannot guarantee placement in any particular room, if space permits, would you prefer to be housed on an all-female floor?_____yes _____no Are you pregnant?_____yes _____no
If so, have you seen a doctor?_____yes _____no
What trimester of pregnancy are you in? _____1st _____2nd _____3rd Would you like to take a pregnancy test today?_____yes _____no 01/09/2024 D2 159 of 339

Drug Use
The following questions are for informational purposes only. Retread does not drug test, nor will we require participants of the Navigation Center to abstain from drug use during their stay. No drugs are allowed on property, but you don’t gotta be clean to stay.

What meds are you currently taking?
______________________________ ________________________________ ______________________________ ________________________________ ______________________________ ________________________________ ______________________________ ________________________________ If you have been prescribed psychiatric medication, to the best of your knowledge, when was the date of your last evaluation?
______________________________
If you are taking other prescription drugs, to the best of your knowledge, when was the date of your last evaluation?
______________________________
What drugs have you used recreationally in the past 30 days? (Check all that apply) _____Nicotine (cigarettes, vape, smokeless tobacco)
_____Alcohol
_____Methamphetamines
_____Heroin _____Fentanyl
_____Cocaine _____Crack Cocaine
_____Ecstasy _____Xanax
_____Vicodin _____Oxycontin
Other:_________________________________________________________________ 01/09/2024 D2 160 of 339

Criminal History
The following questions will be verified by a Live Scan background check. Please be as honest as possible. Retread will do our very best to work with you, even if you have a record.

Are you currently on probation?_____yes _____no
Do you have any outstanding warrants? _____yes _____no
Open Cases?_____yes _____no
Violent Crime?_____yes _____no
Felony Charge?_____yes _____no
Arson?_____yes _____no
Crimes against children?_____yes _____no
290?_____yes _____no
If you answered “yes” to any of the questions above, please briefly explain the circumstances below:
______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ Goals
And most importantly, what are your goals for your time here at the Navigation Center? ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ 01/09/2024 D2 161 of 339

What was the last job you ENJOYED?
______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ Where do you see yourself in six months? DREAM BIG!!!
______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ A year? DREAM BIGGER!!!
______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ Is there anyone you would like to get back in touch with? (Family? Someone back home?)
______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ 01/09/2024 D2 162 of 339

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Last printed 29/11/2023 12:27:00 PM Page 1 of 15

Finance Policy and Procedure Manual
Table of Contents
Finance Policy and Procedure Manual.............................................................................................1 Introduction ......................................................................................................................................3 Finance Authorization Policy ............................................................................................................4 Purpose of the Policy .................................................................................................................. 4 Procedures ................................................................................................................................. 4 Bank Account Policy ........................................................................................................................6 Purpose of the Policy .................................................................................................................. 6 Procedures .............................................................................................................................. 6 Variations to Bank Account Terms and Conditions ..................................................................... 6 Closing Bank Accounts ............................................................................................................... 6 Bank Account Transactions ........................................................................................................ 7 Petty Cash Policy ............................................................................................................................8 Purpose of the Policy .................................................................................................................. 8 Procedures ................................................................................................................................. 8 Issuing Petty Cash ................................................................................................................... 8 Reconciling Petty Cash............................................................................................................ 8 Use of Business Credit Card Policy .................................................................................................9 Purpose of the Policy .................................................................................................................. 9 Procedures ................................................................................................................................. 9 New Supplier Policy .......................................................................................................................10 Purpose of the Policy ................................................................................................................ 10 Procedures ............................................................................................................................... 10 Choosing a New Supplier ...................................................................................................... 10 01/09/2024 D2 163 of 339

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Supplier Selection Background Information ........................................................................... 10 Supplier Selection Review Checklist ...................................................................................... 10 Appointment of Supplier ........................................................................................................ 11 Supplier Payment Terms ....................................................................................................... 11 Purchasing Policy ..........................................................................................................................12 Purpose of the Policy ................................................................................................................ 12 Procedures ............................................................................................................................... 12 Request for Purchase ............................................................................................................ 12 Equipment Asset Purchases ..................................................................................................... 12 Service Agreements .............................................................................................................. 13 Receipt of Purchases ................................................................................................................ 13 Stock Control Policy.......................................................................................................................14 Purpose of the Policy ................................................................................................................ 14 Procedures ............................................................................................................................... 14 Purchase of Stock ................................................................................................................. 14 Receiving Stock ........................................................................................................................ 14

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Introduction
The Retread Financial Policy and Procedure Manual provides the policies and procedures for financial transactions within the business which must be followed by all staff. It also provides guidelines Retread will use to administer these policies, with the correct procedure to follow.

Retread will keep all financial policies current and relevant. From time to time it will be necessary to modify and amend some sections of the policies and procedures, or to add new procedures.

Any suggestions, recommendations or feedback on the policies and procedures in this manual are welcome.

These policies and procedures apply to all employees.
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Finance Authorization Policy
Purpose of the Policy
All finance transactions as noted in this policy are to be authorized by the noted authorized person prior to the transaction being undertaken.

This policy is to be read in conjunction with other specific finance policies where relevant.

Procedures
Prior to any of the following finance transactions being undertaken, the authorizing person noted must authorize the transaction.

Where additional policy is noted, this policy must also be adhered to when undertaking the finance transaction.

Finance Transaction Authorized Person
Bank Accounts Finance Officer
Executive Director
Program Director
Issuing Petty Cash Finance Officer
Business Credit Card Finance Officer
Program Director
Executive Director
Intake Coordinator
Outreach Coordinator
Food & Beverage
Manager
Authorizing New Suppliers Program Director
Purchasing Stock Program Director
Food & Beverage
Manager
Purchasing Assets/ Equipment Executive Director
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Finance Transaction Authorized Person
Payment of Invoices Finance Officer
Request for Reimbursements Finance Officer
Program Director
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Bank Account Policy
Purpose of the Policy
This policy sets out the requirements for use of bank accounts, including opening, closing authorization, variations to terms and conditions, reconciliation of bank accounts and bank account transactions.

Procedures
Opening Bank Accounts
Any new bank accounts to be opened for the business must have the authorization of the Executive Director.

For each new bank account opened, the financial system must be updated, and the bank account registered by the Executive Director.

Bank Account Authorizations
For monies withdrawn from any bank account, whether by check, EFT or other online payment method, there must be two persons authorizing for each payment.

The authorized persons for bank account payments are:

Executive Director
Finance Officer
Board of Directors Treasurer
Each payment made must be supported by invoice, receipt or other appropriate documentation and the authorizations must be attached to this documentation prior to payment.

Variations to Bank Account Terms and Conditions
Any variations to banking arrangements can be made or varied by the Executive Director.

The Executive Director is responsible for updating the financial system and/or bank account register with the new information.

Closing Bank Accounts
Where it is decided that a bank account is no longer necessary, the Executive Director will authorize the closure of the bank account.
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The Finance Officer will then be required to complete the following:
• ensure all transactions with respect to the account (including checks drawn) have been completed;
• lodge with the bank a letter, signed by two authorized signatories advising of the closure of the account;
• meet the bank's requirements with respect to account closure; and • update the financial system and bank account register.

Bank Account Transactions
All deposits received must be banked within seven days.

Unallocated direct deposits of more than one month will be investigated fully to determine source of deposit. Where the source cannot be identified, the deposit will be allocated to a separate holding account.

Checks outstanding for more than twelve months will be reallocated back to the business through the financial system.

Where a payment stop on a check is required, this will be authorized by the Finance Officer.

The Finance Officer will be responsible for carrying out the following duties regarding payment stop on a check:
• ensuring the check has not already been presented at the bank • getting authorization to action the stop payment using appropriate forms from the bank • ensuring the bank receives notification of the stop payment notice • receiving confirmation of action from the bank of the stop payment • ensuring the details of the stop payment are kept in the stop payment folder. 01/09/2024 D2 169 of 339

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Petty Cash Policy
Purpose of the Policy
Petty cash should be used to pay for small business expenses up to $100 where payments through accounts payable or credit card are not justified or appropriate.

Procedures
Issuing Petty Cash
Petty cash vouchers must be completed before any cash is taken from the petty cash float.

Only up to $100 can be disbursed at any one time.

All petty cash vouchers issued must be approved by the Program Director.

Once the petty cash is spent, a receipt or invoice should be attached to the voucher and returned to petty cash with any balance of monies unspent.

All completed vouchers must have the following details included:
• issue date of voucher
• name of person issued the voucher
• amount of monies disbursed
• details of expense
• tax invoice or receipt
• signature of approval person.

Reconciling Petty Cash
Petty cash float is to be reconciled monthly. This is the responsibility of the Finance Officer.

All petty cash expenditures must be entered into the financial system once the petty cash has been reconciled.

The balance of monies and vouchers must equal the petty cash float amount before reimbursement can be made.

Reimbursement of petty cash will be authorized by the Program Director. 01/09/2024 D2 170 of 339

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Use of Business Credit Card Policy
Purpose of the Policy
This policy provides guidelines for the issue and use of business credit cards.

Procedures
An employee will only be issued a credit card once the Credit Card Authorization Form has been completed.

The business credit card can only be used for travel, authorized entertainment and purchases of small value expenses or equipment up to the value of $850.

No cash advances are to be taken using the business credit card unless authorized by the Executive Director.

Where a business credit card is lost or stolen, then the owner of this card is to notify the Finance Officer who is responsible for notifying the issuing agency and ensuring the card is cancelled.

The use of the business credit card is not to be used for personal expenses.

All holders of business credit cards are required to reconcile the monthly credit card statement to the expense form, attach all receipts for payments made on the credit card and have the expense statement authorized by an immediate supervisor.

Upon completion and authorization of the monthly expense statement, these documents are to be forwarded to the Finance Officer for payment of the credit card statement.

All business credit cards are to be returned to the business when the person is requested to by the Finance Officer or where they cease employment with the business. 01/09/2024 D2 171 of 339

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New Supplier Policy
Purpose of the Policy
All new suppliers to the business must be reviewed and accepted in accordance with this policy to ensure that the supplier service is aligned with the business objectives.

Procedures
Choosing a New Supplier
A new supplier must provide our business with quality product, efficient service and competitive pricing.

For each new supplier the following information table must be completed prior to agreeing services.

Supplier Selection Background Information
Business Name of Supplier: _________________________________________________ Location of Supplier: _______________________________________________________ Products/Services provided by supplier: ________________________________________ (Attach a list if necessary)
Name of business owner/ sales representative: ___________________________________ How many years has the supplier been trading?: _________________________________ Supplier Selection Review Checklist
For each new supplier being considered the following checklist must be completed Is the supplier pricing competitive? Attach list to this checklist: _______________________ What are the payment terms for this supplier? ___________________________________ What is the return policy for this supplier: _______________________________________ Does the supplier provide warranties, guarantees etc.?: ____________________________ Are the suppliers representatives knowledgeable of the products/ services and industry?: __ Is there an alternative to this supplier, has the alternative supplier been considered?: _____ What are the delivery services of the supplier?: __________________________________ Has a credit check been undertaken for the supplier (attach to this checklist) : ___________ 01/09/2024 D2 172 of 339

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Has the Personal Property Securities Register (PPSR). been reviewed: ________________ Has the supplier been trade checked (attach this to this checklist): ___________________ Appointment of Supplier
The appointment of a new supplier will be authorized by the Program Director.

All relevant details of the supplier will be entered into the financial system by the Finance Officer once approval is obtained from the Program Director.

The Finance Officer will review information entered into the financial system and independently verify the bank account or other payment details of the supplier to ensure payments made are to the correct supplier.

The purchasing department will be notified within one week of the new supplier being approved.

Supplier Payment Terms
All purchases from suppliers must be supported by a purchase order – refer to the Purchasing and Stock control policy.

Payment terms for all suppliers must be reviewed by the Finance Officer every year. Following this review each supplier must be approached to seek improved payment terms by the Finance Officer.

All supplier payment terms must be a minimum of 14 days.

Any variation to the above must be authorized by the Program Manager.

All supplier payments are to be reviewed quarterly to ensure that payment terms are adhered to.

For payments made to any suppliers earlier or later than the agreed terms the Finance Officer will prepare a report that details the reasons why payment terms have not been adhered to.

This report will be reviewed and authorized by the Executive Director. 01/09/2024 D2 173 of 339

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Purchasing Policy
Purpose of the Policy
This policy provides guidelines for the purchase of goods, services, equipment and assets for the business.

This policy is applicable for all purchases over $100.

Where items to be purchased are less than $100, then the petty cash policy is to be used.

Procedures
Request for Purchase
All purchases for business items must be requested through a purchase order.

All items over the value of $100 must be supplied by authorized suppliers – refer to the New Suppliers Policy where the supplier is not an existing supplier.

All purchase orders must be authorized within the following guidelines:

Items Purchased Persons Authorized Second Authorization Office Supplies Finance Officer Intake Coordinator
Outreach Supplies Finance Officer Program Director
Kitchen Equipment Food & Beverage Manager Executive Director Replacement Furniture Program Director Executive Director Sheets, pillows, etc Program Director Intake Coordinator Before a purchase is authorized, the Program Director must first evaluate the following criteria:

Can the item be donated?
Is there a higher quality or better value item available? Could the item be borrowed?
Does the item qualify for reimbursement?
Equipment Asset Purchases
All equipment and asset purchases must be entered in the financial system by the Finance Officer with the following details included:
• date of purchase
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• supplier
• make, model, warranty/guarantee information.

Service Agreements
All agreements for the provision of services to the business in excess of $100 are to abide by this policy.

Receipt of Purchases
All purchases received are to be checked against purchase order and noted as correctly supplied.

Once correct receipt has been recorded, this will be recorded on purchase order and forwarded to accounts payable for payment of purchase.
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Stock Control Policy
Purpose of the Policy
This policy provides guidelines for monitoring and managing the amount of stock within the Navigation Center to ensure that there are suitable levels of stock available to participants at all times. This policy covers food, bedding, hygiene kits, clothing, fuel, locks, etc.

It is the Program Director’s responsibility to ensure that the stock control policy is adhered to by all employees.

Procedures
Purchase of Stock
It is the Program Director’s responsibility to:
1) identify core stock and ensure that appropriate levels are held at all times 2) monitor all stock levels and ‘stock turn’ (how many times stock turns over in a year) 3) for fast-moving stock negotiate with suppliers for ‘just in time’ deliveries where possible 4) regularly review sales budgets and order necessary stock in line with budgets 5) negotiate with suppliers for best price, quality, delivery methods and returns policy 6) order all stock required or coordinate donations
7) maintain “preferred suppliers” list
8) keep up to date with customer and market trends and seek out new products for recommendation to the Executive Director
Purchase of all stock must be authorized by Finance Officer and Program Director.

All stock purchases must be requested by using a purchase order form and adhere to the purchasing policy.

Receiving Stock
When stock is received from the supplier, it is the Program Director’s responsibility to:
• review delivered items to delivery docket, including quantity, quality and completeness of order
• match delivery docket to purchase order
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• follow up and ensure correct stock order will be received where there is an under/over- supply, damaged goods etc.
• store the stock securely and in appropriate area
• update all stock records for receipt of goods
• inform Executive Director of any under/over supply or damaged goods.

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Employee Handbook
October 2023
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Purpose of Retread
To provide housing first, harm reduction, trauma informed solutions for the unhoused populations of North County. Retread aims to serve the unhoused with grace, dignity and love, providing case management services with the goal of connecting participants to long term, life transforming services including but not limited to permanent sustainable housing, employment, behavioral health services and addiction recovery.

Our Mission Statement
To serve the unhoused with dignified care, truly loving our neighbors as ourselves.

At Retread, our mission is to provide compassionate support to unhoused individuals in North San Diego County. We offer transitional care and temporary housing, empowering our neighbors in need to rebuild their lives by connecting them with essential services. Together we strive to create a community where everyone has the opportunity for a fresh start and a brighter future.

Non discriminatory policy
All people have been created equal and are deserving of love and respect regardless of age, gender identification, sexual orientation, drug use, faith, race or socioeconomic status.

Not a contract
All employment with Retread is considered at-will which means that either Retread or an employee may terminate the employment relationship at any time with or without notice.

Nothing in this handbook creates or is intended to create a promise or representation of continued employment, and no manager, supervisor or employee of Retread has any authority to enter into an agreement for employment for any specified period of time or to make an agreement for employment other than at-will. Only the Executive Director of Retread has the authority to make such an agreement and then only in writing.

Equal Employment Opportunity
Retread practices and promotes equal opportunity for all staff and applicants in all aspects of employment. It is our firm belief that strength is drawn from the diversity of our staff. Retread will not discriminate on the basis of race, color, gender identification, pregnancy, childbirth, breastfeeding and/or related medical conditions, national origin (including language use restrictions, and other characteristics as defined by FEHA), ancestry, citizenship status, uniformed service member or veteran status, marital status, age, medical condition (genetic characteristics, cancer related), physical or mental disability. We apply these principles in all matters regarding hiring, training, promotions, 01/09/2024 D2 179 of 339

compensation, layoffs, benefits and treatment on the job. Employee understanding and support of our fair employment practices will enable us to continue to make Retread an outstanding place to work.

Staff with questions or concerns about discrimination in the workplace should bring these issues to the attention of their supervisor or the Executive Director of Retread.

Staff can raise concerns, report problems, or make complaints without fear of reprisal.

Anyone found to be engaging in any kind of unlawful discrimination will be subject to corrective action up to and including discharge.

Working with disabilities
Retread is fully committed to complying with the Americans with Disabilities ACt as amended as with the State of California’s Fair EMployment and Housing ACt. Retread ensures equal opportunity in employment for qualified persons who may have physical or mental disabilities. All employment decisions involving hiring, promotions, compensation and benefits are made on a non discriminatory basis.

Any applicant or employee who requires an accommodation, should contact Retread’s Executive Director and request such an accommodation, being specific in what accommodation they need to perform the job. Retread will investigate and respond to the request. An evaluation by the applicant’s or the employee’s healthcare provider may be necessary. Retread will identify and provide reasonable accommodations that will enable them to perform the essential job functions, unless the accommodation(s) would create an undue hardship for our organization.

Confidential Information
As a member of our organization, each employee shares the responsibility for protecting Retread’s confidential information, most importantly, the privacy of our guests and coworkers. Certain business information and know who may need confidentiality.

Confidential information refers not only to patents, inventions and trade secrets, but a wide range of Retread materials, which we all have access to during the normal course of doing business.. This includes but is not limited to business records, notebooks, creative ideas, computer stored data and storage devices, specifications, customer and donor lists, strategies, devices, designs, systems, spreadsheets, programs, policies, processes, and procedures. Prohibited disclosures may occur through oral or written material, demonstrations, or samples of technology. This information, no matter how it is disclosed, reproduced, summarized or stored is confidential and remains the property of retread. Staff members are not to divulge any such information to any outside party except as specifically required in the performance of their duties. If in doubt as to whether information is of a confidential nature, staff should check with their supervisor or a member of management. Because of the importance of protecting this type of 01/09/2024 D2 180 of 339

property, all Retread staff are required to sign a standard Retread Confidentiality Agreement.

Conflicts of Interest
The reputation and business standing of Retread within the community deped upon our staff. Each of us plays an important role in how Retread is perceived by all of our service partners and participants.

It is therefore important that we meet the highest standards of ethical conduct in business related, personal and financial activities because our organization’s reputation is a matter of perception, it is important to avoid even the appearance of inpropro=iety or conflict of interest.

While no specific rules of conduct can be all inclusive, the following guideline have been identified to assist our staff:
●Inducements and incentives.Retread maintains a competitive position through the value, excellence and quality of our services. Our staff should neither offer nor accept inducements or incentives to gain or increase business from partners or potential partners. If questions arise in specific competitive situations, they should discuss the appropriate response with a member of management. ●Gifts and gratuities.We discourage the giving or accepting of gifts or gratuities in business dealings with partners, potential partners, vendors and suppliers. AN exception applies when such gifts are recognized as a custom of the trade and are of insignificant value and could not reasonably be expected to cause staff or Retread to be embarrassed or obligated.
●Outside Business Interests.If any employee or their relative, including a significant other has an employment, consulting, ownership or investment relationship with a partner or competitor of Retread, this may constitute a conflict of interest. Staff must disclose this information to their supervisor or Retread’s Executive Director. Also, staff may not accept a retainer, commission, consulting fee or any remuneration in related business without full disclosure to their supervisor or to Retread’s Executive Director.
●Use of Retread for non-Retread activity.All work performed during business hours and all retread facilities, equipment and supplies are considered to be the property of Retread and should not be used for any outside activity without the express written approval (received in advance, with copy to Retread’s Executive Director) from either the employee’s supervisor or management member. If staff have any question that even the appearance of a conflict may exist, the appropriate action is to discuss the concern with their supervisor. Most situations can be routinely handled to the satisfaction of both Retread and the employee. 01/09/2024 D2 181 of 339

●Internal Job Opportunities.While Retread is committed to fair hiring practices, we prefer to promote from within whenever possible. When an open position becomes available, Retread’s Executive Director will communicate the details to eligible existing staff. Staff who meet the qualifications are encouraged to apply within the time stated. Although we may first consider current staff with the necessary qualifications and skills to fill vacancies, we reserve the right to conduct outside recruitment if it is in the interest of Retread. ●Open Door Policy.Retread has an open door policy based upon respect for the individual and our belief that every person should have an opportunity to discuss any matter with someone besides their immediate supervisor. This policy offers the opportunity for every individual to discuss ideas or problems with any appropriate person within the organization although it is not required, we encourage staff to talk with their supervisor before contacting Retread’s Executive Director or any other appropriate person.
●Employee Relations.Retread values its staff and wants them to succeed both professionally and personally. It is our intention to provide staff with the best possible compensation, benefits and working conditions. When staff members have concerns, comments or suggestions, they are encouraged to share them! Employment Guidelines
Employment Categories
The following clarifies the various definitions of employment classifications so that staff understand their employment status and benefits eligibility. These classifications are employment employment elements to consistently follow Retread’s guidelines for our benefit plans. These classifications do not guarantee employment for any specified period.

Full time staff will normally work at least 32 hours per week on a regularly scheduled basis unless notified otherwise. Retread provided benefits described in the following pages will be made available upon meeting length of service requirements as described for each particular benefit.

Part time staff are normally scheduled to work less than 32 hours per week. Part time staff are not eligible for most of the ranch sponsored benefits described on the following pages unless otherwise provided by law.
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Temporary or seasonal staff may be hired for specific projects or as temporary replacement staff.. Temporary staff as designated at time of hire are only eligible for legally mandated benefits
Exempt and nonexempt staff are classified as exempt (non payment of overtime) or nonexempt (payment of overtime) in accordance with the fair labor standards act (FLSA) and applicable state laws. In general, exempt staff are those staff whose duties and responsibilities are either of an executive, administrative, professional or outside sales nature and who meet the established criteria for exemption. Exempt staff receive a set salary that is not affected by the hours worked. All other staff are classified as non exempt and receive overtime for all hours worked in excess of eight hours in a day, 40 hours in a week or 6 consecutive days.

Introductory period
When staff are hired, Retread considers the first 90 days an introductory period. This period allows the supervisor to determine if a new employee’s performance successfully meets the expectations of the role, as well as allowing the employee to determine if the requirements of the position meet their expectations. At the conclusion of the introductory period, the supervisor will conduct a written evaluation with the employee to discuss performance expectations, issues and goals. Completion of the introductory period does not change the at-will status and either the employee or Retread retains the right to terminate the employment relationship at any time for any or no reason.

Employee Files
As an employee of Retread, the staff’s right to [privacy is not only respected, but also safeguarded by Retread. All employment information, including performance reviews, salary history, transfers and promotions are kept in a confidential personnel file. In the normal course business, access to an employee’s personnel file is limited to Retread’s Executive Director, Human Resources Manager and Financial Officer, who will enforce strict guidelines for confidentiality. A supervisor wishing to examine an employee file must submit a written request to Human Resources. Included in the request should be the purpose for wishing to see the employee’s file. Staff wishing to review their own employee files must submit a written request to Human Resources. Such appointments should be made during normal working hours and an appointment will be made within 30 days of completing the request. Files will be reviewed under the supervision of the Human Resources Manager. Staff may take notes related to documents in their employee file, however no alterations of records are permitted nor can a document be added to or removed from the file at the time of an employee’s review. Staff may request and receive copies of any documents in their files. 01/09/2024 D2 183 of 339

Employee Personal Information
Having correct, updated information for every employee is important to Retread’s payroll record keeping obligations. Staff must submit changes to Retread’s Human Resources department within ten days of any change to their file including phone number, address, email address, marital status, dependents, education or certification status, or any other relevant information.

Eligibility for Rehire
Former staff may be eligible for rehire depending on the circumstances of their initial separation. If staff are rehired within six months of their separation, they will retain employment seniority for purposes of vacations, PTO, Mental Health days or other accruals. For insurance and retirement fund eligibility, current benefit plan documents and practices will prevail. Staff who are discharged or quit without notice are not eligible for reemployment.

Employment Verification
Requests for information and salary verifications for mortgages or personal loans or for employment verification purposes regarding past or present staff should be forwarded to Retread’s financial department. JOb reference information provided by Retread will be limited to dates of employment and job title. Retread will only disclose salary information with sighed permission by the employee. Only Retread’s Executive Director and finance personnel are authorized to respond to requests for employee information on behalf of Retread.

Termination of Employment
Upon termination, staff will receive a final paycheck for all time worked including vacation time and PTO accrued but not taken. In the event that a staff member quits without notice, checks will be issued within 72 hours, in accordance with California law.

All benefits will cease in accordance with the various plans as described. Staff with any questions about benefits coverage should contact the Finance Department. Exit interviews are ideally conducted on or before the effective termination date.

Work Environment
Preventing Harassment and Abusive Conduct
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Retread does not tolerate harassment of any of our staff, visitors, participants, vendors or suppliers. Any form of harassment which violates federal, state or local law, including, but not limited to harassment related to an individual’s race, color, gender identification, pregnancy, childbirth, breastfeeding and/or related medical conditions, national origin (including language use restrictions, and other characteristics as defined by FEHA), ancestry, citizenship status, uniformed service member or veteran status, marital status, age, medical condition (genetic characteristics, cancer related), physical or mental disability is a violation of this policy and will be treated as a disciplinary matter.

The term “harassment,” includes slurs and any other offensive remarks, jokes, or other verbal, graphic or physical conduct. In addition to the above listed conduct, “sexual harassment” can also include the following examples of unacceptable behavior:
●unwanted sexual advances
● offering an employment benefit (such as a raise or promotion or assistance with one’s career) in exchange for sexual favors, or threatening an employment detriment (such as termination, demotion, or disciplinary action) for an employee’s failure to engage in sexual activity
● visual conduct, such as leering, making sexual gestures, displaying of sexually suggestive objects or pictures, text messages or emails, cartoons or posters
● verbal sexual advances, propositions or requests
● verbal abuse of a sexual nature, graphic verbal commentaries about an individual’s body, sexually degrading words used to describe an individual, use of profanity
● physical conduct, such as touching, assault, rubbing up against, impeding or blocking movements
Staff with any questions about what constitutes harassing behavior should ask their supervisor or another senior manager. Violation of this policy will subject an employee to disciplinary action, up to and including immediate discharge.

Abusive Conduct
In addition to illegal harassment, Retread prohibits any type of repeated bullying or abusive conduct in the workplace. “Abusive conduct” includes behavior that a reasonable person would find hostile or offensive and unrelated to Retread’s business interests.
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Complaint Procedure
Staff who feel that they are being harassed or repeatedly abused by another individual should immediately notify their supervisor. If staff do not feel that the matter can be discussed with their supervisor, they should contact Retread’s Executive Director or any member of the Board of Directors to discuss their complaint. All individuals may be assured that they will not be penalized in any way for reporting a harassment problem.

All Ranch supervisors are required to report all complaints of misconduct or harassing and abusive behavior to Retread’s Executive Director and Chairman of the Board. In addition, supervisors are specifically prohibited from entering into any intimate, romantic or sexual relationships with any subordinates who report directly to them. As covered in our Employment of Relatives policy, if staff begin a dating relationship or become relatives, partners or members of the same household and one party is in a supervisory position, that person must inform management and Retread’s Executive Director of the relationship. An employee transfer may be required.

All complaints of harassment and/or repeated abuse that are reported to management will be followed by a fair, complete and timely investigation, and corrective action will be taken where warranted. Retread prohibits staff from hindering our own internal investigations and our internal complaint procedure. All complaints of harassment and repeated abuse which are reported to management will be treated with as much confidentiality as possible, consistent with the need to conduct an adequate investigation.

Harassment of staff in connection with their work by non-staff may also be a violation of this policy. Any employee who experiences harassment by a non-employee, or who observes harassment of an employee by a non-employee should report such harassment to his or her supervisor or to a member of management. Appropriate action will be taken against violation of this policy by any non-employee.

Harassment or repeated abuse of participants, clients, volunteers, vendors, or suppliers by our staff is also strictly prohibited. Any such harassment or abuse will subject any employee to disciplinary action, up to and including immediate discharge.

Notification of the problem is essential to us. We cannot resolve a harassment or abusive conduct problem unless we know about it. Therefore, it is every employee’s responsibility to bring those kinds of problems to our attention so that we can take whatever steps are necessary to correct the problem.
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Additional resources available include California’s Department of Fair Employment and Housing (DFEH) at 800-884-1684 or [email protected], or the Equal Employment Opportunity Commission (EEOC) at 800-669-4000 or locating an EEOC local field office as listed at www.eeoc.gov .

Protection from Retaliation
Retaliation against any employee for reporting or opposing discrimination, harassment, or repeated abuse, or who in good faith uses the internal complaint procedure or any external complaint procedure described in this policy, for assisting in the investigation of such a complaint, or for otherwise assisting in such a complaint is strictly prohibited.

If discrimination, harassment, abusive conduct or retaliation is established, the Ranch will take prompt and appropriate remedial measures, which may include, for example, training or referral to counseling. Disciplinary action may range from a verbal or written warning to termination of employment, depending on the circumstances.

PERSONAL APPEARANCE AND BEHAVIOR
In addition to our Policy Against Harassment, Retread maintains a Personal Appearance and Behavior policy. It is our policy that each employee’s clothing, grooming and personal hygiene should be appropriate for the work situation.

All staff are expected to dress appropriately for their position, meaning that attire should be conservative, clean and neat. At all times, staff must use good taste in their selection of clothing. Flashy, skimpy or revealing outfits and other non-conservative clothing are unacceptable.

Staff are always expected to observe Retread’s personal appearance and behavior policy. However, staff should contact the Executive Director if they need reasonable accommodation in work attire due to religious beliefs, observances or practices.

Likewise, unprofessional behavior in the workplace, such as sexually related conversations, use of foul language; inappropriate touching (i.e., kissing, hugging, massaging) of another associate, and any other behavior of a sexual nature is prohibited. Staff who fail to observe these standards will be subject to disciplinary action, up to and including termination.
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POLICY ON VOLUNTEER SERVICE
Non-exempt personnel are specifically not allowed to "volunteer" hours in performing their regular job assignment. This restriction is based on Department of Labor -- Wage and Hour standards. This restriction does not apply to exempt employees.

Non-exempt employees are allowed to volunteer their time to serve in positions at Retread, but the position cannot be related in any way to the employee’s normal job responsibilities and duties.

POLICY ON SUBSTANCE ABUSE
Retread has a critical interest in assuring the health, safety, and well-being of its staff and the maintenance of a safe and efficient work environment. The possession, use, or sale of controlled substances (such as cocaine, heroin and other drugs), as well as alcohol or marijuana in the workplace, or individuals who are under the influence of these substances, pose unacceptable risks for safe, healthful, and efficient operations.

All staff must report to work in a fit condition to perform their jobs safely and well.

The manufacture, use, sale, purchase, possession, or distribution of alcoholic beverages and/or illegal drugs or controlled substances by any employee while on Retread property or in a vehicle while performing Retread business is strictly prohibited.

An illegal drug is any drug that is not legally obtainable or that is legally obtainable but has not been legally obtained. Coming to work with illegal drugs in the employee’s system or being under the influence of alcohol or drugs while performing Retread business or while on Retread property is prohibited.

This policy covers illegal drugs, as well as prescribed or over-the-counter drugs that are not legally obtained or are not being used for prescribed purposes. Using or being under the influence of any legally obtained drug, including marijuana, while performing Retread business while in a Retread operated facility or on Retread property, or while operating a Retread vehicle or equipment is prohibited to the extent that such use or influence affects job safety or efficiency. Impairment from the use of alcohol or drugs may affect the safety of co-workers, clients or members of the public, job performance, and the safe and efficient operation of the Retread facility.

Staff who are or will be using legally prescribed drugs, including medical marijuana, that may affect their performance or impair their judgment should immediately inform their manager. Retread may consult with the prescribing physician to learn if the drug would be safe to use when working. A written statement may be required. An employee may continue to work if Retread determines that the employee does not pose a safety threat 01/09/2024 D2 188 of 339

and/or that job performance is not affected by use of the drug. Otherwise, the employee may be required to take a leave of absence or comply with other appropriate measures.

Violation of this policy will result in corrective action, including discharge, even for a first offense.

Drug and Alcohol Testing
Potential hires must submit to a drug test. Refusal to submit or a positive confirmed drug test may be used as a basis for refusal to hire the applicant.

Post-incident drug testing may be done to discover the root cause of any workplace injuries. When this occurs, other staff whose conduct may have contributed to the incident may also be tested.

If Retread has reason to suspect that an employee may be using drugs or alcohol, or may be under the influence of or impaired while at work, or when reporting for work, that employee may be ordered to submit to a drug test conducted by a professional medical staff and laboratory.

Such examinations and/or tests, when requested, will be on Retread time, are considered a condition of employment, and will be at the sole expense of Retread.

Transportation will be provided to and from the medical facility. If the employee tests positive, the employee may be subject to immediate discharge. Should an employee refuse to submit to the requested examination or test, the employee will be subject to corrective action, up to and including discharge.

Retread Inspections
Retread retains the right to search and inspect all Retread owned or operated property and premises, including common areas used by staff to detect the presence of drugs, controlled substances, or alcohol. Employees may be subject to search upon entering and leaving Retread operated facilities. No weapons, illegal or controlled substances or alcohol may be present at any Retread operated facility. Inspections may occur at any time, with or without notice. As a condition of employment, every employee is expected and required to fully cooperate with any search being conducted to detect the presence of drugs or alcohol on Retread operated property.

Lockers
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Lockers will be provided on Retread operated property for the storage of personal property. Items should not be left in unlocked lockers. Lockers are subject to search at any time. Retread is not responsible for items left in vehicles OR lockers. In the event that an employee is terminated, items left in a locker beyond 48 hours may be deemed abandoned property and disposed of.

Alcohol and Drug Rehabilitation
An employee who may have an alcohol or drug problem is encouraged to seek treatment before his/her performance or conduct is affected. Retread will reasonably accommodate any employee who wishes to voluntarily enter and participate in an alcohol or drug rehabilitation program, unless it imposes an undue hardship on the organization. Staff may use any available sick leave as well as any accrued, unused vacation benefits for the purpose of entering and participating in such a rehabilitation program.

A request by an employee for assistance or participation in an alcohol or drug rehabilitation program may not be used by the employee as means of avoiding any corrective action, up to and including discharge, when there has been a violation of this policy.

POLICY ON COMPUTERS, VOICEMAIL, E-MAIL AND THE INTERNET The following policy governs the use of all Retread-owned computers, voicemail, e-mail systems, and internet access viaRetread computers and/or data lines.

Retread Property
Retread computers, tablets, cell phones, voicemail, e-mail facilities, and internet access accounts are the property of Retread. In addition, all software that has been installed on Retread computers, tablets or phones and any data collected, downloaded and/or created on Retread computers, tablets or phones is the exclusive property of Retread and may not be copied or transmitted to any outside party or used for any purpose not directly related to the business of Retread. Only software that has been approved by management may be installed on Retread-owned devices. Upon termination of employment, no employee shall remove any software or data from Retread-owned devices.
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Proper Use
Staff are strictly prohibited from using Retread computers, tablets, cell phones, voicemail systems, e-mail systems, and internet access accounts for any improper purpose. Some specific examples of prohibited uses include but are not limited to:
· Transmitting, retrieving, downloading, or storing messages or images that are offensive, derogatory, off-color, sexual in content or otherwise inappropriate in a business environment.
· Making threatening or harassing statements to another employee, or to a vendor, customer or other outside party.
· Transmitting, retrieving, downloading, or storing messages or images relating to race, religion, color, sex, national origin, citizenship status, age, handicap, disability, sexual orientation or any other status, protected under federal, state and local laws. · Sending or receiving copyrighted materials, without prior authorization. · Disclosing trade secrets and proprietary Retread information. · Scrolling or maintaining personal social media accounts. · Soliciting personal business opportunities or personal advertising. · Gambling, monitoring sports scores or playing electronic games. · Performing work for another employer or performing tasks for another organization during working hours.

Passwords
Passwords are the entry point to our information technology resources and at times online accounts and bill paying. Protecting access to our computer resources is pivotal in ensuring that our systems and the confidential information they contain remain secure. While we have not been exploited, nor do we expect to be, we must be diligent in guarding access to our resources and protecting them from threats both inside and outside our organization.

All Retread issued equipment including cell phones, computers, tablets and online accounts need to have the passwords recorded with Retread’s Finance Officer. Every time the password is updated by the user or employee, they must communicate with the Finance Officer to ensure that all Retread equipment remains accessible.

Passwords for all systems are subject to the following rules: 1) No passwords are to be spoken, written, e-mailed, hinted at, shared, or in any way known to anyone other than the user involved. This includes supervisors and personal assistants. 2) No passwords are to be shared in order to "cover" for someone out of the office. Contact the 01/09/2024 D2 191 of 339

Technological Services Director for access or to create a new account. 3) Passwords are not to be displayed or concealed on your workspace.

Monitoring
Staff should expect that all information created, transmitted, downloaded, received or stored in Retread computers, tablets or phones may be accessed by Retread at any time without prior notice. Staff should not assume that they have an expectation of privacy or confidentiality in such messages or information (whether or not such messages or information is password-protected) or that deleted messages are necessarily removed from the system. Retread reserves the right to remove inappropriate or unnecessary files or programs from the system.

System Integrity
Because outside disks may contain viruses, staff are not permitted to use personal disks or copies of software or data in any form on any Retread device without first:
· Obtaining specific authorization from management
· Scanning the data for viruses.

Any employee who introduces a virus into Retread’s system via use of personal software or data shall be deemed guilty of gross negligence and/or willful misconduct and will be held responsible for the consequences, including cost of repair and lost productivity.

Retread prohibits any downloading of streaming media, or any other bandwidth intensive application not approved for business purposes.

Security Procedures
Hardware and software security tools protect access to Retread confidential information.

Any attempt to access or tamper with unauthorized files will not be tolerated under any circumstances.

Enforcement
Violations of this policy may result in disciplinary action, up to and including termination of employment. Staff who damage Retread computer devices or the computer network through its unauthorized use may additionally be liable for the costs resulting from such damage. Staff who misappropriate copyrighted or confidential and proprietary 01/09/2024 D2 192 of 339

information, or who distribute harassing messages or information, may additionally be subject to criminal prosecution and/or substantial civil money damages.

Storage of Electronic Work, Files, and Contacts
All Retread business stored on Retread computers or phones must be backed up on the approved storage system set-up by the Director of Technological Services. Work done by employees during work hours is considered Retread property and cannot be downloaded or moved without consent of the Executive Director. Contacts on Retread issued and supported cell phones are also considered Retread property and may not be deleted when an employee leaves employment and surrenders all Retread issued equipment.

PERSONAL PHONE USE
Due to the volume of business needs throughout the workday, personal calls on Retread phones during working hours are to be kept to a minimum.

Likewise, use of personal mobile phones, such as calls, texts, social media, shopping, streaming or use for any other reason should be handled during non-work time (i.e., rest and meal periods). Unless staff are required to use their mobile phones as part of their regular job duties, they should be silenced and stored away while in the office during regular working hours in order not to disturb others.

SOCIAL MEDIA POLICY
At Retread, we understand that social media can be a fun and rewarding way to share life and opinions with family, friends and co-workers around the world. We ask, however, that each employee keep in mind the risks and responsibilities that the use of social media carries.

Guidelines
Before creating online content, staff should consider some of the risks and rewards that are involved, keeping in mind that any of their conduct that adversely affects their job performance, the performance of fellow staff or otherwise adversely affects participants, suppliers, competitors or other business associates may result in disciplinary action up to and including termination.
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Know and Follow the Rules
Staff must carefully read these guidelines and ensure that their postings are consistent with our policies on Confidentiality, Discrimination, Harassment and Abusive Conduct Prevention, and Conflicts of Interest. Inappropriate postings that may include discriminatory remarks, harassment, and threats of violence or similar inappropriate or unlawful conduct will not be tolerated and may subject staff to disciplinary action up to and including termination.

Be Respectful
Staff must always be fair and courteous to participants, competitors, suppliers or other business associates on behalf of Retread. Also, staff should keep in mind that they are more likely to resolve work-related complaints by speaking directly with their co-workers or by utilizing our Open-Door Policy than by posting complaints to a social media outlet.

Nevertheless, if an employee decides to post complaints or criticism, they must avoid using statements, photographs, video or audio that reasonably could be viewed as malicious, obscene, threatening or intimidating, that disparage customers, competitors, co-workers, or suppliers, or that might constitute harassment or bullying. Examples of such conduct might include offensive posts meant to intentionally harm someone’s reputation or posts that could contribute to a hostile work environment on the basis of race, sex, age, disability, religion or any other status protected by law or Retread policy.

Be Honest and Accurate
Staff should make sure they are always honest and accurate when posting information or news, and if they make a mistake, they should correct it quickly and be open about any previous posts they have altered. Everyone should remember that the Internet archives almost everything; therefore, even deleted postings can be searched. Staff should never post any information or rumors that they know to be false about Retyread, staff, participants, suppliers, business associates or competitors.

Post only Appropriate and Respectful Content
· All staff are expected to maintain the confidentiality of Retread trade secrets and proprietary information. Trade secrets may include information regarding the development of systems, processes, products, know-how and technology. Internal 01/09/2024 D2 194 of 339

reports, policies, procedures or other internal business-related confidential communications should never be posted.
· Financial disclosure laws must be respected. It is illegal to communicate or give a “tip” on inside information to others so that they may buy or sell stocks or securities.

Such online conduct may also violate the Insider Trading Policy. · Staff should never create a link from their blog, website or other social networking site to our Ranch website without identifying themselves as Retread staff. · Only personal opinions should be expressed. No employee should ever represent himself/herself as a spokesperson for Retread. If Retread is a subject of the content an employee is creating, he/she must be clear and open about the fact that he/she is an employee and must make it clear that his/her views do not represent those of Retread, fellow staff, participants, suppliers or other business associates. If any employee publishes a blog or post online related to the work they do or subjects associated with Retread, they must make it clear that they are not speaking on behalf of Retread. It is best to include a disclaimer such as “The postings on this site are my own and do not necessarily reflect the views of Retread Inc. or staff.” · Staff must be sensitive in posting pictures of residents and campers who might be staying at Retread. We are committed to maintaining the privacy of Retread participants. No pictures of Retread participants should be posted without their express permission. Participants sign a general consent waiver during their intake to Retread programming, but this only applies to Retread’s social media pages and not your personal social media outlets.

Using Social Media at Work
Staff should refrain from using social media while on work time, unless it is work-related as authorized by their manager or consistent with the Retread Equipment Policy.

Retread email addresses should not be used to register on social networks, blogs or other online tools utilized for personal use.

Retaliation is Prohibited
Retread prohibits taking negative action against any employee for reporting a possible deviation from this policy or for cooperating in an investigation. Any employee who retaliates against another employee for reporting a possible deviation from this policy or for cooperating in an investigation will be subject to disciplinary action, up to and including termination.
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Media Contacts
Staff should not speak to the media, including answering questions from the news media, on Retread’s behalf without contacting the Executive Director or Board of Directors. Retread will respond to the news media only through designated spokespersons.

Retread Monitoring
Staff are cautioned that they should have no expectation of privacy while using the Internet. All postings can be reviewed by anyone, including Retread. Retread reserves the right to monitor comments or discussions about Retread, its staff, participants, suppliers and other business associates posted on the Internet by anyone, including staff or non-staff. Retread may use blog-search tools and software to monitor forums such as blogs and other types of personal journals, diaries, personal and business discussion forums, and social networking sites.

For more Information: Staff should contact their supervisor, human resources or Retread’s Executive Director for clarification or further guidance.

ATTENDANCE AND PUNCTUALITY
Regular attendance and punctuality are expected of every employee. When staff are absent or tardy, other team members must perform the extra work, and this threatens our ability to care for participants well.

Staff who are sick or experience a situation that prevents them from coming to work must contact their immediate supervisor. If their supervisor is not available when they call, they should leave a message and then follow up later to ensure that the message was received.

Excessive absences or failure to report to work on time on a regular basis is unacceptable, and subject to disciplinary action up to and including termination of employment.
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JOB ABANDONMENT
If an employee fails to report to work or contact his/her supervisor to report the absence for three (3) or more days, that employee will be considered to have voluntarily resigned, and an employment termination will be processed.

EMPLOYMENT STANDARDS / WORKPLACE CONDUCT
In order for the Retread to maintain high professional and Christ-like standards and attain its goals for the ministry and its future, it is important that all staff understand and meet the Retread’s expectations regarding ethical, faith-focused, businesslike behavior and job performance. All staff are expected to communicate clearly and effectively with co- workers, management, customers, vendors, and everyone with whom they must interact while performing their jobs.

While conflicts may occasionally occur between co-workers, Retread expects that everyone treat each other with respect and professionalism. If a situation cannot be resolved among team members, the supervisor or another person in management should be consulted.

Through timely and frank dialog, Retread believes that staff and management can often solve small problems before they become large ones. In the process of performance counseling, managers will make every reasonable effort to assure that an employee understands the nature of the problem and how it can be corrected. Frequent outbursts or conflicts that disrupt Retread operations will be subject to corrective action.

Retread hopes that in most cases, formal disciplinary action will not be required.

However, if an employee fails to adhere to the Retread’s standards for conduct and performance, corrective action and/or termination may become necessary. The type of action taken will depend on the seriousness of the infraction.

It is not possible to list all the forms of behavior that are considered acceptable or unacceptable in the workplace. Some examples of personal conduct that may result in disciplinary action, suspension, or termination are listed below.

Job Performance
Staff may be disciplined for poor job performance, including the following:
● Below average work quality or quantity
● Failure to follow instructions or Retread procedures
● Failure to follow established safety or security rules 01/09/2024 D2 197 of 339

Other work-related deficiencies may also result in disciplinary action.

Conduct
Depending upon the circumstances, staff may be subject to discipline, up to and including immediate termination for any of the following:
● Insubordination
● Dishonesty, including falsification of records or theft. Falsification of information on employment forms, insurance claims, or expense accounts ● Misuse or destruction of Retread property or the property or Retread premises ● Violation of Confidential Information Policy contained herein ● Violation of the Policy on Computers, Phones, Devices, Voicemail. Email and the Internet contained herein
● Violation of Retread’s Code of Conduct
● Roughhousing, practical jokes and pranks
● Threatening another person on Retread operated premises ● Harassment of another person on Retread premises
● Discourtesy to participants, staff, members of the public or vendors ● Having in their system, using or possessing alcohol or illegal substances on Retread premises
● Gross violation of safety rules
● Sleeping on the job
● Possession of a firearm or other dangerous weapon on Retread premises. ● Conviction of or arrest pending trial for a crime that indicates unfitness for the job, or that raises a threat to the safety or well-being of the organization, its staff, participants, vendors or property
● Excessive absenteeism, lateness, or consistent refusal to notify Retread in advance
● Failing to comply with the standards and policies within this handbook This list represents some basic guidelines only and is not intended to cover every possible policy violation or inappropriate behavior. Other types of unacceptable conduct (such as harassment) which can result in disciplinary action or termination are discussed elsewhere in this handbook.

Corrective Action
Supervisors will address with their staff any performance or behavior that is not satisfactory. Based on the circumstances involved, a corrective action plan may be deemed necessary.
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Retread reserves the right to determine the appropriate level of discipline for any inappropriate conduct or unsatisfactory performance, including verbal and written warnings, performance improvement plans, and suspension with or without pay, demotion and discharge.

Letters of Recommendation
Letters of Recommendation for Retread employees and former employees should only be written by the employee’s immediate supervisor or former immediate supervisor, director of human resources or the Executive Director. No other employee shall write a letter of recommendation on Retread letterhead (which is any letterhead that is used for ministry business, even if it was designed by a specific ministry or department), or if the letter is going to be signed with an employee name, title and/or Retread phone number or address.

An employee may however write a personal letter of recommendation. That letter may not be on Retread letterhead.

COMPENSATION POLICY
Total compensation from Retread includes a package of benefits in addition to regular paychecks. While this handbook covers many of the benefits, such as sick leave, various leave opportunities, health benefits, more detailed information is available from supervisors, human resources or the Executive Director.

The objectives of Retread’s compensation policy are:
· To attract, retain, and develop individuals capable of making outstanding contributions to Retread’s success.
· To encourage, recognize, and reward individual, team, Retread performance toward achieving long-term goals
· To share the success of Retread with our staff by rewarding performers who contribute to those goals.
· To provide a total compensation package (base pay, variable pay, and benefits) that is competitive in the industry and marketplace, and to encourage a career commitment to Retread.
· To support Retread values and policies and to our approach to organizing and managing people.
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Compensation is established by many factors. There are state, federal, and local guidelines, budgetary obligations to factor in, and a position's influence and impact on the organization to consider. Compensation will be determined through an employee review and budgetary process with the Board of Directors having the final approval of the budget.

CATEGORY OF EMPLOYEE
Assignment to a specific classification category will, in part, determine the degree of remuneration and benefits that will accrue to an individual employee. The purpose of this section of the manual is to establish the various classification categories and provide direction for the preparation of position descriptions and the establishment of new positions.
·Category 1
Exempt employees who carry the responsibility to oversee the entire mission of Retread. This category is hired by and reports directly to the Board of Directors. This category consists of the following classification: Executive Director. ·Category 2
Exempt employees who report to the Executive Director in a leadership capacity over Retread’s mission and staff. This category is hired by the Board of Directors with recommendations coming from the Executive Director.
·Category 3
Exempt and/or non-exempt employees in supervisory or specialty/technical positions who report to the Executive Director or a person in Category II. This category is hired by the Executive Director.
·Category 4
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PERFORMANCE REVIEWS
Retread conducts performance evaluations after the Introductory Period, on an annual basis, or as needed. The purpose of the evaluation is to communicate to the employee how he/she is doing, to set goals for the next review period, and/or to focus on areas that may need improvement. Employee feedback is crucial to the process, and staff are encouraged to discuss any questions, concerns, or comments with their supervisors.

While a merit increase may be made based on an excellent performance evaluation, increases are not guaranteed and should not be expected by the employee. In addition to the employee’s performance, other factors considered when granting an increase include budget allocations, Retread performance, and the pay range assigned to the position.

TIME REPORTING
In accordance with federal and state requirements, all non-exempt staff must record all time worked. Staff are responsible to maintain accurate and complete time records which include the time they begin, and end work each day, including the times they leave and return for meal periods. We currently use paper timecards for time recording. · Staff should not clock in more than 10 minutes prior to their scheduled start time, unless the earlier start time has been approved in advance by their supervisor. · Likewise, staff should not clock out more than 10 minutes later than their scheduled quit time, unless this overtime has been approved in advance by their supervisor.
· Staff who forget to record time in or out should immediately contact their supervisor to correct the time record.
· Staff must never attempt to record or revise another employee’s time record. · Falsifying time records is a violation of Retread policy, subject to disciplinary action, up to and including employment discharge.
· If staff are using vacation or sick leave, a Time-Off Request form must be submitted in addition to being noted on the time record entry.

MEAL AND REST PERIODS
Rest breaks and meal periods are scheduled during each work shift by the supervisors and communicated with staff.
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A fifteen-minute paid rest break will be scheduled during each four hours of continuous work, as close as possible to the middle of the four-hour period. Retread expects that each staff member will take his or her allowed breaks without reminder. These are legally required paid breaks that must be taken to provide rest from work.

A thirty (30) minute unpaid meal period is scheduled during each eight-hour shift. Non- exempt staff are required to take a meal break of at least thirty minutes, and meal periods must be taken by the end of the 5th hour worked. staff must show the time they left for lunch on their time records, as well as the time they returned.

During rest breaks and meal periods, staff are prohibited from being available for work of any kind, including checking emails or phone messages. Should a rest or meal period be interrupted for any reason, the employee should contact his/her supervisor so that a replacement break can be provided.

Staff may waive their meal periods only under the following circumstances. If an employee will complete their workday in six hours, the employee may waive their meal period. Additionally, depending upon your occupation, staff who work more than ten hours in a day may be able to waive their second meal period, but only if they take their first meal period and they do not work more than 12 hours that day. Please speak to the Executive Director for clarification on whether you are entitled to waive your second meal period. Anytime you elect to waive a meal period you must submit a written request and receive prior written authorization from the Executive Director. Staff may not waive meal periods to shorten their workday or to accumulate meal periods for any other purpose.

In limited situations, certain designated staff may be required to work an on-duty meal period due to the nature of the employee's duties. Unless a supervisor directs you to take an on-duty meal period due to the nature of your job duties and you agree to an on-duty meal period in writing, you will not be permitted to take an on-duty meal period.

WORK WEEK
For timekeeping purposes and overtime calculations, Retread’s workweek begins at 12:01 a.m. on Sunday and ends at 12:00 midnight on Saturday. All non- exempt staff who work more than 6 hours/day are entitled to one day of rest per workweek. While they may choose to work all seven days in the workweek, if offered, they are not required to do so and may decline without fear of retaliation. 01/09/2024 D2 202 of 339

OVERTIME
Non-exempt staff will be paid overtime at the rate of one and one-half (1 ½) times the regular rate of pay for all hours worked in excess of eight (8) per day or forty (40) per week. Double time will be paid for all hours worked in excess of twelve (12) per day.

In addition, should a non-exempt employee work on the seventh consecutive day of the workweek, overtime at the rate of one and one-half (1 ½) times the regular rate will be paid for the first eight (8) hours, and double time will be paid for all hours in excess of eight (8).

PAY PERIODS
Staff are paid semi-monthly, with pay periods as follows:
• 1st of month – 15th of month. Paid on the 20th of the month • 16th of month – end (last day of the month). Paid on the 5th of the following month.

Exceptions to Pay Dates
· If Pay Date falls on Saturday, the pay date will be the preceding Friday; · If Pay Date falls on Sunday, the pay date will be the following Monday; · If Pay Date falls on Holiday, the pay date will be the preceding business day.

PAYCHECKS
Federal and state laws require certain deductions from employee paychecks, including federal and state income taxes, Social Security (FICA) taxes, and short-term disability insurance in some states.

Additional deductions may be taken, if authorized by the employee, to cover the employee’s share of the premium for certain Retread group benefits. Each paycheck stub will show all deductions from gross pay. We recommend that staff keep their check stubs for future reference and tax purposes.
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Staff may be paid by check or through direct deposit of funds to either a savings or checking account at the financial institution of their choice. Paychecks will not be distributed to anyone other than the employee, unless written permission to give the check to another individual is signed and submitted by the employee. All employees of Retread, for federal income tax purposes, will be issued an IRS Form W-2 at the end of each year to report taxable income less any properly authorized housing allowances, tax withholdings and miscellaneous required information.

Ministerial employees are exempt by law from the withholding of federal income taxes.

Additionally, those who qualify as Ministers may have a designated portion of their salary designated as “housing allowance.” This allowance is not an extra payment but rather a portion of the already agreed to salary for the minister serving at Retread.

Retread will never withhold FICA taxes nor match the employer portion of federal income tax on a minister.

CONFIDENTIALITY OF SALARY AND WAGES
Employee salary and wages are considered extremely confidential. Salary and wage information is not published for public disclosure at Retread. The Board of Directors along with the Executive Director desire to protect the privacy of staff members while at the same time demonstrate high levels of integrity over ministry finances.

Salaries are part of the budgetary process and are known to the Board of Directors, the Executive Director, human resources and the Finance Officer. A supervisor is entitled to know the pay rate of the staff in his/her department only. Employees must not seek to ascertain information about a fellow worker's compensation. If such information is inadvertently related to an employee, he or she is not to discuss it. Information that is Retread business, especially information relating to financial data and/or pay for employees, is considered sensitive and confidential. Therefore, employees are required to prevent the release of such information outside acceptable bounds as stated above.

WAGE GARNISHMENTS
When we receive a court-ordered wage garnishment, we are legally obligated to deduct from an employee’s pay in accordance with the court order, and state and federal laws governing deductions from pay. When we receive a garnishment order, the affected employee will be given a copy. At that time, staff are encouraged to contact the agency.

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SPECIAL PAY PROVISIONS
There are some instances where special pay provisions apply, as detailed below:

Reporting Time Pay
If an employee reports to work at his/her regularly scheduled time, but we find it necessary to send him/her home because there is no work, the employee will be paid for at least half of the hours scheduled to work, but in no case, less than 2 hours nor more than 4 hours at his/her regular rate of pay. These reporting pay requirements do not apply when: (1) the work is interrupted due to an Act of God or other cause not within Retread’s control; (2) operations of the business cannot commence or continue due to threats to Staff or property or upon advice of authorities; or (3) public utilities fail.

Call-Back Pay
If called back to work due to a business emergency or critical need, call-back pay guarantees that non-exempt staff will be paid a minimum of two hours pay, even if they are on-site for a shorter period of time.

On-Call Pay
Depending on the position held and job responsibilities, some staff may be “on-call” to report back to work. When that occurs, the affected staff will be provided with a mobile phone to notify them. Unless staff are confined to one location or otherwise restricted subject to restrictions, on-call time is not compensable.

Travel Time Pay
When non-exempt staff are required to travel between job sites or business locations, they will be paid a specific “travel time” rate that may differ from their regular rate of pay.

A different travel time rate will be provided to the employee prior to the actual travel.

Advance Pay
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Final Paycheck
The final paycheck for voluntary terminated (resignation) employees will be available within 72 hours of knowledge of resignation, or if requested under the normal payroll pay cycle. The final paycheck for involuntary terminated employees will be prepared in advance and will be issued to the employee, under most circumstances, immediately after the exit interview has been successfully completed.

BUSINESS EXPENSE REIMBURSEMENTS
Staff who incur travel or other business expenses, while performing their jobs will be reimbursed in accordance with Retread policies and procedures. Our policy includes mileage reimbursement when driving one’s own vehicle for Retread business. First preference is for the approved and insured employee to use a Retread vehicle to conduct Retread business. When not possible, the employee will be reimbursed accordingly for using their own vehicle for Retread business. For required forms and procedures, staff should contact human resources.

HOUSING
For some of the staff, housing is provided as part of the condition of their employment.

Housing is only provided while they are employees of Retread. Within three (3) days of leaving employment of Retread, the employee is required to vacate any housing, sheds, and other buildings they may have occupied during their employment at Retread. Employees are also required to remove all personal possessions and vehicles from the property within three days of leaving employment. Anything left behind by the former employee will be considered abandoned, and after an appropriate period of item, disposed or redeployed by current Retread staff.

Any modification to staying in employee housing after employment must be provided in writing by the Executive Director of Retread.

BENEFITS
Retread currently provides benefits as outlined below. Please remember that this is only a brief overview. Our Summary of Benefits provides more detailed information on each 01/09/2024 D2 206 of 339

benefit provided. Should there be any discrepancies in the information provided in this handbook and actual insurance plan documents, Staff should rely on the actual plan documents.

Benefits may be revised, suspended or terminated at any time, and all changes will be communicated through memos or email communication. For clarifications or questions, staff should contact human resources.

GROUP INSURANCE
Retread provides regular, full-time staff who work at least 32 hours/week with a comprehensive benefits package. Part-time and temporary staff may be eligible for benefits depending on length of employment and work schedule, as applicable under federal and state law. Our benefits package includes the following:
· Medical through Kaiser
· Dental
· Vision
· Life insurance / AD&D
Insurance benefits begin following the passing of the Probationary Period. For more detailed information, please refer to the appropriate plan documents and/or see human resources or the Executive Director. Failure to enroll within 30 days of becoming eligible for benefits may result in having to wait until Retread’s next annual Open Enrollment. It is the employee’s obligation to submit enrollment forms within the 30-day eligibility period.

Eligible staff may select insurance plans through our chosen carriers. Due to rising costs of medical insurance, it may be necessary to ask participating staff to contribute toward the cost of coverage. This amount is a pre-tax deduction from wages, scheduled through our regular payroll system, and described in the plan documents provided at time of eligibility. Actual contributions are listed in the Summary of Benefits document distributed to staff each plan year. At time of enrollment, participants receive additional information describing covered services and co-payment amounts.

PRE-TAX OPTIONS (when offered)
Section 125 of the Internal Revenue Code provides staff with tax savings for payment of their benefits. By having their share of insurance premiums deducted “pretax,” less 01/09/2024 D2 207 of 339

money is withheld for Social Security, federal and state taxes. Retread’s Executive Director will provide the necessary forms for staff to authorize this pre-tax option.

CONSOLIDATED OMNIBUS RECONCILIATION ACT (COBRA)
Staff who are covered by Retread’s Group Health Plan have the right to choose continuation coverage if they lose their group health coverage because of a reduction in hours or termination of employment (for reasons other than gross misconduct). Eligible dependents may also have the right to elect and pay for continuation coverage for a temporary period in certain circumstances where their coverage under the Plan would otherwise end. Staff and their dependents will receive complete COBRA information upon enrollment into our Group Health Plan, and at the time of a Qualifying Event. Any questions concerning COBRA rights should be directed to the Retread Executive Director for complete details.

INCOME PROTECTION
Retread, in accordance with federal and state laws, pays into the following programs for staff protection:

Unemployment Compensation
Retread contributes to the State Unemployment Compensation fund through employment taxes. This fund is designed to provide income benefits if an employee is laid off or otherwise loses employment or experiences a reduction in hours through no fault of their own.

Social Security
Both the employee and Retread contribute to providing retirement and disability benefits under the Federal Social Security program.

WORKERS COMPENSATION INSURANCE
Workers’ Compensation insurance provides coverage to all staff for work-related accidents and illnesses. Every employee is covered from their first day of work and will 01/09/2024 D2 208 of 339

receive detailed information about their benefits and the medical providers we use. In order to ensure prompt coverage, staff must immediately report any and all work- related injuries or illnesses to their supervisor or Retread Director. Even minor accidents should be immediately reported. For questions about this important coverage, staff should contact their supervisor or Retread Director.

Retirement plan
Retread offers a pre tax retirement plan through CalSavers. You will receive an introductory email directly from CalSavers after receiving an initial paycheck from Retread. For assistance or more information about this program, please contact the Executive Director.

VACATION and HOLIDAYS at Retread
It has long been understood that employees do their best work when they are well rested and healthy. Therefore, having the option to take a day off when needed is an excellent benefit to the work environment. While offering any type of vacation is not a mandatory benefit, Retread offers a non-traditional vacation policy that provides flexibility to the staff members and the facility management. Additionally, due to the nature of Retread’s schedule and its 365 days per year activity, the organization adopts an Unlimited Vacation plan. This means that upon approval, a staff member may take time off as needed and requested. The request must be approved by the supervisor or Retread’s Executive Director.
• All time off must be approved at least 30 days in advance. • Submittal of the request must be made in writing, email is acceptable. • Requests for time off should be accompanied by the plan to accommodate daily and regular responsibilities while the staff member is away.

The unlimited vacation plan does not accrue time off or pay out upon discharge. It is not a supplemental wage; it is a culture decision to honor Staff’s own understanding of when and how to take time off from work. It is a mutual understanding that the requests are reasonable and fair to co-workers, participants and Retread’s productivity. Time off requests may be refused.
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SICK LEAVE
All staff, including part-time and temporary workers who are employed for at least 30 days, are eligible for paid sick leave benefits of up to three (3) days or 24 hours for each calendar year, based on their regularly scheduled hours.

On January 1 of each year, staff will have their annual sick leave allotment available to them. Staff hired after the first of the year will receive their annual sick leave allotment upon date of hire. Sick leave cannot be taken until the employee completes 90 days of employment.

Sick leave may be used in minimum increments of two (2) hours, unless otherwise provided by law. Unused sick leave does not carry over to the next year, has no cash value, and is not paid out upon termination. All sick leave payments will be based on an employee’s regular pay rate in effect at the time such payments are made.

Paid sick leave may only be used for themselves or a family member for the diagnosis, care or treatment of an existing health condition or preventive care, or specified purposes for an employee who is a victim of domestic violence, sexual assault, or stalking. For purposes of this policy, “family member” includes parents, spouse, children, foster and stepchildren, grandparents, grandchildren, siblings, registered domestic partners and the children of domestic partners.

MENTAL HEALTH DAYS
Retread recognizes the heavy emotional toll that working with unhoused individuals takes on our staff. Secondary trauma is very real and it is likely that all of our staff will be affected by it at some point. As such, Retread offers (3) paid mental health days per year, which are accrued in the same way as sick days and may be used in the same manner.

If you are feeling the effects of secondary trauma or are otherwise experiencing negative mental health impacts from your work at Retread, we encourage you to speak to a supervisor or the Executive Director. The mental and emotional well being of our staff is of great importance to us and we would love to get you connected to a qualified mental health expert, counselor or pastor. Retread will never discriminate based on a staff member’s mental health needs, and strives to create a supportive environment that promotes mental and emotional health and stability.

STATE MANDATED COVERAGE
California staff pay a mandated tax for the purpose of two compensatory programs.

Both programs are administered by California’s Employment Development Department. 01/09/2024 D2 210 of 339

Detailed information about each plan is available through human resources or online at www.edd.ca.gov .

State Disability Insurance (SDI) is a partial wage-replacement insurance plan, funded through employee payroll deductions. SDI provides affordable, short-term benefits to eligible workers who suffer a loss of wages when they are unable to work due to a non- work-related illness or injury, or due to pregnancy or childbirth.

Paid Family Leave (PFL) provides partial wage-replacement benefits to eligible workers when they need to take time off from work to care for a seriously ill child, spouse, parent, registered domestic partner, sibling, grandchild, grandparent, or parent- in-law, or to bond with a new child.

RETREAD LEAVE POLICIES
We understand that events occur which require staff to be gone for more than a few days. Retread will grant leaves of absence to staff in full compliance with all federal, state and local laws. Any employee who may need a leave of absence should do the following:
• Request the leave as far in advance as possible
• Communicate with his/her supervisor and keep him/her advised of their status and needs during the request for time away
• Advise his/her supervisor promptly if there is any change in the anticipated return to work date
Benefit accruals for sick leave will stop accruing during any unpaid leave of absence.

Although accruals will stop, staff will be required to use all available time off balances in conjunction with an unpaid leave of absence, unless otherwise prohibited by law.

Insurance benefits may be continued during the approved leave, depending on the type of leave for which the employee qualifies. If staff currently pay a share of the monthly premium, they will be required to maintain those monthly payments while on leave, and arrangements will need to be made with the Rtetread Director.

In some cases, there may be two or more leaves for which an employee qualifies at the same time. When that occurs, the leaves will run concurrently, as allowed by local, state and federal law.
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Retread will attempt to accommodate Staff who are returned to work with limited duties.

Based on recommendations by the employee’s treating healthcare provider, Retread will determine if a reasonable accommodation can be made.

Any employee who fails to return to work at the end of the approved leave and fails to notify Retread within three (3) days of the return date will be considered to have abandoned his/her position and will be treated as a voluntary resignation. Any employee who uses a leave of absence for other employment may be terminated from Retread.

FAMILY AND MEDICAL LEAVE ACT (FMLA)
The Family and Medical Leave Act (FMLA) is a federal law that entitles eligible staff of covered employers (private employers with 50 or more staff on payroll) to take unpaid, job-protected leave for specified family and medical reasons with continuation of group health insurance coverage under the same terms and conditions as if the employee had not taken leave. Retread does not fall under this obligation but will offer other types of leaves as needed.

PREGNANCY DISABILITY LEAVE (PDL)
Staff who are disabled by a pregnancy-related medical condition are entitled to an unpaid pregnancy disability leave (PDL) for the duration of the disability, as determined by the employee’s health care provider, up to four (4) months. The maximum PDL is the number of days the employee would normally work within four calendar months (one-third (1/3) of a year, or 17 1/3 weeks.) Part-time staff are entitled to leave on a pro-rata basis.

Leave does not need to be taken all at once but can be taken on an as-needed basis, as required by the employee’s health care provider. Intermittent leave or a reduced work schedule may be provided, and all time taken will be counted against the four-month entitlement. If the employee’s schedule varies from month to month, a monthly average of the hours worked over the four months prior to the beginning of the leave will be used for calculating the employee’s normal work schedule.

Retread will reasonably accommodate an employee’s medical needs related to pregnancy, childbirth or related conditions, which may include a transfer to a less strenuous or less hazardous position, if medically necessary, as determined by the employee’s health care provider. In addition, a reasonable amount of break time and 01/09/2024 D2 212 of 339

use of a room or other private location in close proximity to the employee’s work area will be provided in order to express breast milk.

Employee Notification Requirements
To ensure the least amount of disruption to the department and the organization, staff must provide reasonable notification of the need for leave and/or the need for reasonable accommodation or transfer. A minimum 30-day advance notice is required.

Should the need for transfer or reasonable accommodation be unforeseeable or an emergency, then the employee must notify her supervisor as soon as practicable. Once Retread is notified of a need for reasonable accommodation, an interactive process will be conducted to determine the appropriate job modifications.

In addition to notifying their supervisor, an employee must contact human resources to complete the necessary forms, which may include a leave request form and written medical certification by the health care provider. Failure to provide advance notice and/or the written medical certification may delay Retread’s ability to provide reasonable accommodation, transfer, or PDL.

Written medical certification by the health care provider must contain all of three of the following guidelines:

1. The date on which the employee became disabled due to pregnancy

2. The probable duration of the period or periods of disability

3. A statement that, due to the disability, the employee is unable to perform one or more of the essential functions of her position
without undue risk to themself, the successful completion of their pregnancy, or to other persons.

Benefits During Leave
Group health coverage during PDL will be continued under the same conditions as provided prior to the need for leave. If the employee currently shares in the cost of the premiums, she must contact the Executive Director to arrange continued premium payments while on leave. In some cases, Retread may allow the employee to repay the premium payments upon returning to work.

If staff fail to make their premium payments timely, or to arrange for retroactive payment, insurance benefits may be terminated. If this occurs, Retread will provide at least 15 days’ advance notice, in writing, prior to canceling health insurance coverage. 01/09/2024 D2 213 of 339

Staff will be allowed [or may be required] to use accrued sick time (if otherwise eligible to take the time) during a pregnancy disability leave. In addition, the employee will be allowed to use accrued vacation or personal time (if otherwise eligible to take the time) during a pregnancy disability leave.

Under most circumstances, upon submission of a medical certification that an employee is able to return to work from a pregnancy disability leave, she will be reinstated to her same position held at the time the leave began. An employee returning from a pregnancy disability leave has no greater right to reinstatement than if the employee had been continuously employed. If the employee wants a written guarantee of the right to return to work, they should contact the Ranch’s Executive Director.

LACTATION PROVISIONS
Staff who are lactating will be provided break time and a private room to express breast milk. The break time for lactation purposes will run concurrently to the employee’s regular break time, but time will be extended to a 30-minute rest period. Should additional break time be required, it will be unpaid.

MEDICAL DISABILITY LEAVE
Staff who are temporarily disabled by a medical condition should contact their supervisor and request a leave of absence. Medical reasons may include illness, injury, or related medical and surgical procedures. A statement indicating the inability to perform job functions and the anticipated date of return from the employee’s health care provider is required prior to the start of the leave. In the event the leave exceeds the anticipated date of return, it is the employee’s responsibility to provide further verification of continued disability and the revised anticipated date of return. A written medical release will be required before the employee is allowed to resume his or her duties.

Once Retread is notified of the request for leave, this begins the interactive process, where together the employee, healthcare provider and Retread determine the appropriate and reasonable job accommodations.
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Staff must provide at least thirty (30) days’ advance notice of the need for leave. In case of an unforeseen circumstance in which thirty (30) days’ prior notice is not possible, as much notice as practicable is required.

Although Retread is unable to guarantee reinstatement, an employee who returns to work at the end of his or her leave of absence will be returned to his or her former position, if available, or will be offered the first available opening in a comparable position for which he or she is qualified. Such an employee will be credited with all service prior to the commencement of his or her disability. Any employee who fails to report for work immediately following the expiration of an approved leave will be deemed to have voluntarily resigned.

An employee who is granted a medical leave of absence must utilize all accrued vacation and sick leave benefits during the period of his or her leave. Any portion of a leave that occurs after all accrued hours have been exhausted shall be without pay.

However, staff may be eligible for State Disability Insurance, administered through California’s Employment Development Department.

WORKERS’ COMPENSATION LEAVE
Staff who are totally disabled due to a work-related illness or injury will be granted a leave of absence until released by the treating physician. Workers’ compensation insurance will pay for all medical expenses and compensate the injured worker with disability benefits. If the employee is eligible for FMLA/CFRA, the leave will be designated as such.

Prior to returning to work, an employee must obtain and provide his/her manager with a health care provider’s written release. The release must include specific restrictions, if any, that affect the employee’s ability to return to work, and the anticipated duration of such restriction. Failure to provide a health care provider’s release will result in the employee not being allowed to begin work. In some cases, another medical release at the Retread’s expense may be required from a physician appointed by Retread.

BEREAVEMENT / FUNERAL LEAVE
In the event of death in an employee’s immediate family, and provided the employee has been employed for at least ninety (90) days, he/she may be permitted up to three 01/09/2024 D2 215 of 339

(3) working days off for the purpose of attending the funeral and taking care of personal matters relating to the death of such family members. An absence of this nature will be paid at a straight time rate for days the employee would normally work. “Immediate family,” for purposes of this policy include parent, spouse or domestic partner, spouse’s parent, child, stepchild, brother, sister, stepbrother, stepsister, grandparent, or grandchild.

An employee may be excused for up to one (1) full day without pay to attend funerals of other relatives and friends, with the supervisor’s approval.

JURY DUTY
To provide income protection while an employee carries out his/her civic responsibility, Retread provides jury duty pay of up to five (5) days for time spent serving on jury duty.

When an employee receives a jury summons, his/her immediate supervisor should be notified in order to make advance arrangements to cover the absence. In order to be paid for jury duty, a copy of the summons must be forwarded to human resources.

On any day the employee is not required to serve on the jury, he/she is expected to return to work for the remainder of their normal work shift that day.

Witness Duty
Staff who are subpoenaed as a witness will be provided the necessary time off. If an employee is testifying as a witness for Retread, they will receive regular compensation.

Non-exempt staff who must appear in court may request time off if desired, unpaid.

Exempt staff will continue to receive their regular weekly salary if they perform any work within that week.

TIME OFF TO VOTE OR SERVE AS AN ELECTION OFFICIAL
Retread encourages staff to fulfill their civic responsibilities by participating in elections.

Generally, staff are able to find time to vote either before or after their regular work schedule. If staff are unable to reach a polling place during their non-working hours, Retread will grant up to two hours of paid time off to vote. 01/09/2024 D2 216 of 339

Staff must request time off to vote from their supervisor at least two working days prior to Election Day. Advance notice is required so that the necessary time off can be scheduled at the beginning or end of the work shift, whichever provides the least disruption to the normal work schedule. Staff must submit a voter's receipt on the first working day following the election to qualify for paid time off.

Staff may take unpaid time off to serve as an election official on an election day. Any request for time off to serve as an election official must have the prior approval of the employee’s supervisor. Staff may use available vacation for time off to serve as an election official.

MILITARY LEAVE
Unpaid leaves of absence will be granted to staff for military service, in complete compliance with local, state, and federal laws. As soon as the employee becomes aware of the need for leave, he/she should notify his/her supervisor, as well as human resources. A copy of the military orders must be submitted with the leave request.

Staff returning from military duty will be offered re-employment in accordance with the Uniformed Services Employment and Re-Employment Rights Act of 1994 (USERRA). If an employee fails to notify the Ranch of his/her intent to return to work within the time period allowed by law, the employee will be considered to have resigned.

For more information about USERRA or leaves for military service, Staff should contact Retread Director.

VOLUNTEER CIVIL SERVICE LEAVE
Staff who are required to perform emergency duty as volunteer firefighters, reserve peace officers, or emergency rescue personnel will be provided unpaid leave to perform these services. Emergency rescue personnel include an officer, employee, or member of a disaster medical response entity sponsored or requested by the state. The immediate supervisor must be contacted as soon as the employee becomes aware of the need for leave.
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LEAVE FOR CRIME VICTIMS
Retread will provide unpaid time off for the following reasons:
· An employee who is a victim, the immediate family member of a victim, the registered partner of a victim, or child of a registered domestic partner of a victim of a serious or violent felony to attend judicial proceedings related to the crime. · An employee who is the victim of domestic violence, sexual assault, or stalking to obtain a restraining order or other injunctive relief to ensure the safety of the employee or his/her child.

Staff needing time off for these reasons must provide as much notice to their supervisor as possible, and may be required to provide documentation, such as a copy of court records establishing the hearing date, or other related notices. Time off will be unpaid, but staff may use accrued vacation, sick leave, or PTO.

In addition, any employee who requires accommodation to ensure safety should contact human resources and request such accommodation, being specific in what he or she may need. The Ranch will investigate and respond to the request. The Ranch will consider reasonable accommodations that will protect victims, unless the accommodation(s) would create an undue hardship for our organization.

Information provided in regard to these absences will be kept confidential by the Ranch, to the maximum extent possible.

SCHOOL ACTIVITIES/PARENTAL LEAVE
Should an employee who is the legal parent or guardian of a child need time off to go to school in connection with a suspension, he/she should notify the supervisor as far in advance as possible. Time off will be unpaid.

PERSONAL LEAVES OF ABSENCE
Should staff have a personal situation requiring time off from work that is otherwise not covered by any state or federal guidelines, they should discuss the need for leave with their immediate supervisor or Retread Director. Personal leaves of absence will be 01/09/2024 D2 218 of 339

considered, based on the circumstances, as well as the impact to the department of the employee’s extended absence. Generally, leaves will only be approved for up to thirty (30) days.

Staff who are granted a personal leave of absence may return to their regular job if it is possible. If it is not available, we will attempt to place the employee in a similar job for which he or she is deemed by management to be qualified, if such a job is available. If no jobs are available at the time, we will give the employee consideration for any position for which he or she applies and is deemed by management to be qualified. A returning employee will be considered for a 30-day period following notification to Retread in writing that they are ready to return to work. If the employee does not return within this 30-day period, they will be terminated.

SAFETY AND SECURITY
Retread endeavors to provide a healthy work environment and health promotion programs for its staff. This will include ongoing monitoring of workplaces, health promotion activities, and training in cardiopulmonary resuscitation (CPR), first aid, and administration of Naloxone.

SMOKING
All Retread buildings are designated non- smoking areas, and smoking is only permissible outside of buildings during normal break or mealtimes.

Vaping is allowed inside of Retread common areas, but must be done with the utmost respect for the participants, other staff members, volunteers, or vendors in the room.

SAFETY AND THE ENVIRONMENT
Environmental protection and staff protection are the responsibility of every Retread employee and volunteer. We are committed to providing and maintaining safe working conditions and to complying with all federal, state, and local safety codes and laws.

All staff are expected to follow safe work practices. Accident prevention is part of every employee’s job. When working in an area in which protective devices are required, staff are always expected to use the devices.
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As a matter of course, we insist on the highest level of concern for our staff, our participants, our communities, and our environment. We operate according to the following principles:
· We promote the health and safety of our staff and the communities in which we operate through continuous improvement, injury and illness prevention, and ongoing training and communication programs.
· We promote the conservation of natural resources and protection of the environment through aggressive programs for energy and water conservation, emission control, source reduction, and waste minimization.
· We operate with consistently high environmental health and safety standards.

Retread encourages its staff to report all environmental or worker health and safety hazards, incidents or concerns to management. Retread does not discriminate in any manner against staff who report such information. Reports should be made to supervisors, Retread’s Executive Director, and/or to any member of management.

First Aid is available for minor injuries. Retread staff are required to complete certification in first aid, CPR and Naloxone administration as a condition of their initial 90 day review period. Staff should immediately contact their supervisor if assistance is needed.

INJURIES AT WORK
No matter how minor, an injury on the job must be reported as soon as possible to the immediate supervisor. We do not want to risk the possibility of any injury, no matter how small, becoming more serious. Therefore, we require each employee’s cooperation in reporting all injuries. Any employee who is involved in an accident or injury may be asked to help management investigate the incident. This is merely an attempt at discovering ways to prevent a future occurrence. An injured employee will be asked to complete the Employee Accident Report and may need to meet with his/her supervisor to provide all required information for completion of the Report of Injury form that is submitted to our Workers Compensation Insurance provider. 01/09/2024 D2 220 of 339

HOUSEKEEPING
One way to keep accidents from occurring is to keep all work areas clean and free of debris. Here are a few things staff should keep in mind:
· Floors, stairways, and steps must be kept free from hazards such as oil, grease, rags, debris, etc.
· Aisles must be kept clear for safe travel
· Access to firefighting equipment or fire exits must not be blocked • Office work areas must be neat and orderly
• A general condition of good housekeeping must always be maintained in all work areas.

VIOLENCE PREVENTION
Retread strongly believes that all staff should be treated with dignity and respect. Acts of violence will not be tolerated. The following list of behaviors, while not inclusive, provides examples of conduct that is prohibited:
· Causing physical injury to another person
· Making threatening remarks
· Aggressive or hostile behavior that creates a reasonable fear of injury to another person or subjects another individual to emotional distress · Intentionally damaging employer property or property of another employee · Possession of a weapon while on Retread operated property or while on Retread business
· Committing acts motivated by, or related to, sexual harassment or domestic violence.

Any instances of violence must be reported to the employee's supervisor and/or a member of management. All complaints will be fully investigated. Reports or incidents warranting confidentiality will be handled appropriately, and information will be disclosed to others only on a need-to-know basis. All parties involved in a situation will be counseled and the results of investigations will be discussed with them. Retread will promptly respond to any incident or suggestion of violence.

Any employee determined to have committed acts of aggression or violence in the workplace will be subject to disciplinary action, up to and including termination of employment. Non-Staff engaged in violent acts on Retread premises will be reported to the proper authorities and fully prosecuted.
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SOLICITATION
To protect staff from disturbance, and to avoid interference with work, we do not permit anyone from outside Retread to collect funds or distribute literature on our premises.

We recognize the right of staff to engage in ethical and legal solicitation activities during meal or break periods. However, staff may not distribute promotional literature in work areas or during staff working time, defined as the time an employee is engaged or should be engaged in performing his/her work tasks. This policy also applies to the Retread’s communication systems and equipment - including the LAN, bulletin boards, electronic mail, duplicating machines, and newsletters.

The two exceptions to this rule are 1) with advance written permission of management; or 2) where posting is done in specific areas that have been pre-approved in advance for this purpose. Nothing in this section prohibits staff from discussing terms and conditions of employment.

RETREAD EQUIPMENT
Staff are expected to take reasonable care in the use, maintenance, and security of Retread property. Treating Retread property with the same respect they have for their own will help make our facilities a comfortable place for everyone to work. All Retread equipment should be used on the Retread premises, unless prior approval has been granted from management to remove it.

DRIVING FOR RETREAD BUSINESS
Whenever staff are required to drive for Retread business, a valid driver’s license, proof of insurance, and an acceptable driving record must be submitted to the Executive Director. In turn, the Director will provide confirmation that the employee has been added to Retread’s vehicular insurance policy. It is the employee’s responsibility to report any changes to their personal insurance policy or the status of their driver’s license.
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If an employee whose essential job function includes driving loses his/her driving privileges or otherwise becomes uninsurable, that employee will be subject to employment termination.

The following guidelines apply whenever an employee is operating a vehicle on Retreadbusiness:
· Any employee who is under the influence of or impaired by any illegal drug or alcoholic beverage or any legal drug that may impair an employee’s abilities must not operate any vehicle.
· Use of any vehicle for Retread business must have the prior approval of the employee’s direct Supervisor or the Executive Director. · Non-staff may not be transported at any time in any vehicle being used for Retread business except those who have a legitimate business justification for being transported, such as a participant, resident or official Retread visitor. · All staff driving a vehicle on Retread business must have automobile liability insurance in force as may be required by law at all times as a condition of continued employment. Accordingly, such staff must provide Retread with evidence of such insurance from their liability insurance carrier.
· All staff driving a vehicle on Retread business must immediately report to their manager any accident and any moving or non-moving violation for which they are cited while driving a vehicle. Retread accepts no responsibility for citations issued to an employee by any law enforcement agency while driving a vehicle on Retread business under any circumstance. All liabilities created by any citation will be the responsibility of staff who receive them.
· All staff operating vehicles on Retread business are required to obey all traffic regulations.
· Retread vehicles are to be used by staff only for official business purposes and not personal use.
· Only designated staff may drive Retread vehicles. No employee is permitted to lend any Retread vehicle to anyone without the Executive Director’s prior written approval. An employee’s use of any Retread vehicle for anything other than Retread business is prohibited and will result in corrective action, up to and including discharge. · Any mechanical defects of a Retread vehicle should be reported by the employee to their immediate supervisor for appropriate corrective action before operating the vehicle for business purposes.

In the Event of an Accident
Staff who incur an accident while driving on Retread business are expected to cooperate fully with law enforcement officers and all other parties involved in the 01/09/2024 D2 223 of 339

accident. Staff are expected to obtain the names, addresses, and insurance information from any other parties involved, and to immediately report the accident to Retread Director.

Cell Phone Usage While Operating a Vehicle
Retread intends to provide a safe work environment for all staff. For this reason, our policy promotes highway safety by encouraging the safe use of cell phones while driving. While we understand that there may be a need to use cell phones for business purposes, safety comes first.

Unless authorized by Retread, the use of cell phones is not a work requirement for most Staff. If an employee needs to make a phone call while driving, he/she must use a hands-free device or find a proper and safe parking space first. Staff are allowed to use only hands-free devices and only for very brief conversations while driving. Texting while driving is absolutely prohibited.

THEFT OR LOSS OF PERSONAL ITEMS
Staff are solely responsible for any personal belongings or property they bring to work.

Retread is not responsible for loss of personal property through damage or theft on or off the work site. Unfortunately, we cannot replace personal property or reimburse staff for personal belongings lost or stolen from Retread premises, a Retread car, or any other location where Retread business is being conducted.

An employee who loses or finds any personal property should report the incident immediately to his/her supervisor or to Ranch Director.

EMERGENCY RANCH CLOSURES
In cases of emergency situations, such as severe weather, fires, power failures, earthquakes, planned/unplanned civil disturbances, viral outbreaks, pandemics, or other extreme circumstances, Retread will remain open.

If staff are unable to work their regular shift because of an emergency situation, no disciplinary action will be taken. Staff are instructed to communicate with their immediate supervisor regarding transportation, road closures, etc. in a timely and ongoing manner. Non-exempt staff will receive unpaid leave during disruptions in their 01/09/2024 D2 224 of 339

ability to work during emergency situations. Accrued sick days and/or mental health days may be applied in these situations.
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STATEMENT OF EMPLOYEE
This will acknowledge that I have been given a copy of the Retread Employee Handbook. I understand that this Handbook supersedes all previous employee handbooks, written policies, oral and written agreements, procedures, manuals, and memoranda regarding the terms and conditions of my employment. I acknowledge that I am expected to read, understand, and adhere to Retread policies documented in this Handbook. I understand it is my responsibility to comply with the policies contained in this Handbook and any revisions made hereafter.

Employment with Retread is at-will which means the employment relationship may be terminated with or without cause and with or without notice at any time by me or Retread. In addition, Retread may alter an employee's position, duties, title or compensation at any time, with or without notice and with or without cause. Nothing in this Handbook or in any document or statement and nothing implied from any course of conduct shall limit Retread’s or an employee's right to terminate employment at-will. Only Retread’s Board of Directors is authorized to modify Retread's at-will employment policy or enter into any agreement contrary to this policy.

My signature below certifies that I understand the foregoing agreement and that it is the sole and entire agreement between Retread and me. It supersedes all prior agreements, understandings, and representations (whether written or oral) concerning my employment with Retread.

DO NOT SIGN UNTIL YOU HAVE READ THE ABOVE ACKNOWLEDGMENT AND AGREEMENT.

Employee's Signature: ____________________________________________________ Date Signed:____________________________________________________ Print or Type Name: ____________________________________________________ NOTE: Please sign and return this page to your Supervisor who will be glad to answer any questions which you may have in connection with the Retread policies or place you in contact with the Retread Director.
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STATEMENT OF ACKNOWLEDGEMENT

AND RECEIPT OF INFORMATION

TECHNOLOGY POLICY
I have read and understand the Information Technology Policy for Retread. I agree to comply with all terms and conditions of this policy.

I agree to report any misuse of access to the Network or the Internet to the person designated by Retread for this reporting. Misuse means any violations of these policies or any other use that, while not included in these policies, has the effect of harming another or another’s property.

I understand and agree that all network and information systems activity, conducted with organization resources, is the property of Retread.

I understand that Retread reserves the right to monitor and log all network activity, including, E-mail, with or without notice. I have no expectation of privacy in the use of these resources.

DO NOT SIGN UNTIL YOU HAVE READ THE ABOVE ACKNOWLEDGMENT AND AGREEMENT.

Navigator

Buena Vista Creek Navigation Center

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Welcome to the Buena Vista Creek Navigation Center
We are so glad you’re here.

Let’s figure this sh*% out together.

The Ten Commandments of Retread

No drugs.

No weapons.

No violence.

No smoking cigarettes inside.

If you want a bed, be home by ten.

No dogs in the shower.

If you mess it up, clean it up.

Be respectful.

Be ontoptuous.

Be kind.

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Fire & Earthquake Safety
Adapted from the USGS and CA Fire Safety Council

What do I do AFTER an earthquake?
WEAR SHOES to avoid injury from broken glass and debris. EXPECT AFTERSHOCKS.

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Preventing Fires: Don’t start them.

Most home fires begin in the kitchen. Here’s what to do:

Stove Top Fire: Most stove top fires are grease fires. DO NOT USE WATER. If the fire is small and contained in a pan, turn off the heat source and cover the fire with a lid.

DO NOT attempt to put the fire out using a towel, sponge, paper towel or other flammable item. If the fire cannot be contained, use BAKING SODA and/or the closest FIRE EXTINGUISHER.

If the fire continues to spread, evacuate immediately and call 911.

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Time Management Wheel
“Show me Lord, my life’s end and the number of my days. Let me know how fleeting my life is. You have made my days a mere handbreadth. The span of my years is as nothing before you. Everyone is but a breath, even those who seem secure.” Psalm 39:4-5
“A little sleep, a little slumber, a little folding of the hands to rest—and poverty will come on you like a thief and scarcity like an armed man.”
Proverbs 24:33-34

One of the resources we can steward well is our time. Fill in the following time chart according to how you ACTUALLY spend your time right now.

Which colors are most prevalent on your chart?

Are there any areas you would like to give more or less time to?

Fill in the chart again, but this time think about how you would like to spend your time.

What challenges do you foresee?
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Smart Goals
Future Tripping, or anticipatory anxiety is worrying about something that hasn’t happened yet. It stems from fear.

But God says, “Fear Not!”
“For I know the plans I have for you, declares the Lord, plans to prosper you and not to harm you. Plans to give you a hope and a future.” Jeremiah 29:11 Anxiety is Apprehensive Expectation of the future.

Goal setting is rooted in HOPE for the future.

Goal setting is not apprehensive or expectant. We are merely setting our sights on what we would like to accomplish and working towards the accomplishment through manageable tasks.

The following chart provides a guide for goal setting. Today we will each write ONE goal. Take a moment to think about a goal you would like to accomplish in the next YEAR. For example, you may want to have your driver’s license reinstated in the next year. Now break that goal up into manageable pieces. You may need to complete DUI classes, take a driving test, get a voucher, install a breathalyzer in your car, etc. What is ONE achievable piece you can accomplish?
Using the SMART Goal template below, practice setting a goal that is Specific, Measurable, Achievable, Relevant and Time-Bound.

Here is an example…

Specific: I want to sign up for DUI classes.

Measurable: I will know I have accomplished my goal when I am enrolled.

Achievable: This is definitely something I can accomplish.

Relevant: This is the first step to getting my license back.

Time-Bound: I will sign up this month.

Using the chart, practice setting a goal for yourself. Are there any barriers to achieving this goal? Talk through them with your Navigation Coach or group.

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Specific

Measurable

Achievable

Relevant

Time-Bound

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I Timothy 6:6-10
6 But godliness with contentment is great gain. 7 For we brought nothing into the world, and we can take nothing out of it. 8 But if we have food and clothing, we will be content with that. 9 Those who want to get rich fall into temptation and a trap and into many foolish and harmful desires that plunge people into ruin and destruction. 10 For the love of money is a root of all kinds of evil. Some people, eager for money, have wandered from the faith and pierced themselves with many griefs.

I Timothy 6:17-19
17 Command those who are rich in this present world not to be arrogant nor to put their hope in wealth, which is so uncertain, but to put their hope in God, who richly provides us with everything for our enjoyment. 18 Command them to do good, to be rich in good deeds, and to be generous and willing to share. 19 In this way they will lay up treasure for themselves as a firm foundation for the coming age, so that they may take hold of the life that is truly life.

Wage Calculation Sheet

Hourly Wage 40 hours/wk 4.3 wks/month Annual Wages
16 640 2752 33280

16.5 660 2838 34320
17 680 2924 35360

17.5 700 3010 36400
18 720 3096 37440

18.5 740 3182 38480
19 760 3268 39520
20 800 3440 41600
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INCOME

Disability
Job
Help from family
Other income
Social security

EXPENSES

Necessities

Laundry
Food
Beverages (water, coffee, etc.)
Clothing
Cleaning Supplies
Toiletries (soap, shampoo, etc)

Housing

Electricity
Water
Gas
Maintenance
Rent

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Transportation

Public Transportation
Car insurance
Car Payment
Auto repairs
Fuel
Vehicle Maintenance

Saving

Debt Payback
Giving
Saving

Recurring

Gym Membership
Internet
Cell Phone

Entertainment

Energy Drinks
Fast Food
Cigarettes

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Why do we need coping mechanisms?

In the past, what did you do when things got hard?

What about now? When things are difficult at the Navigation Center, what do you do?

In the future, when do you think you might need some strategies to cope?

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Describe a time recently that you needed to cope with a difficult situation and how you handled it in a healthy way.

The following are some good strategies to get you started:

Circular Breathing
Laying on the Floor
Emotional Support Potatoes
Take a Walk or a Drive
Journaling
Gratitude List
Bible Study or Devotional
12 Step Meeting
Journaling
Introverts: Alone Time
Extraverts: Time with People
Reading a Book you Enjoy

Talking to someone
*friend, therapist, pastor, mentor,
sponsor*
WHO WILL YOU CALL???
_______________________________
________________________________
_______________________________
________________________________
_______________________________
________________________________
_______________________________
________________________________

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Brainstorm More Ideas Below:

Time Management Matrix

Urgent Not Urgent
Important

Crises
Emergencies
Last Minute Preparations
Emergency Calls

Preparation
Planning
Building Relationships
Personal Growth
True Self Care
Rest
Not
Important

Interruptions
Some Phone Calls

Busy Work
Social Media
Some Phone Calls and Emails
TV

Make a list of your activities for the week.

Next, let’s put your tasks into the quadrants on the next page.

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Urgent

Not Urgent
Important

Not
Important

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Which tasks do you have a hard time classifying?

Which quadrant do you think is more important, Important & Not Urgent or Not Important & Urgent? Why?

Next, think about your goals for the next few months. What tasks will help you achieve those goals. List some of those tasks below.

On the next page, put your next few months of tasks into the time quadrant. You can use this method anytime you feel stuck or unsure about how to get things accomplished.

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Urgent

Not Urgent
Important

Not
Important

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JOURNALING

Journaling is a rewarding spiritual discipline. You might be surprised at how much your mental health, clarity, and connection to a higher power improve just by writing a few thoughts down on paper. If you have never journaled or kept a diary, this can be difficult in the beginning. Below are some ideas to help you get started.

Journal trauma.

Write down difficult memories and then tear them up and throw them away Write letters.

Letters to your higher power, apology letters to family. You never need to send them Vent
Frustrations, conflict, thoughts about using, stressful situations Dreams
dreams from the night, hopes for the future
Anytime there is a significant moment of deliverance or breakthrough in your life, write a “receipt”
Write down a question and write down any answers that come to mind Prayers and petitions. Elephant prayers. Prayers for family members or friends Anytime someone has a “word” for you, write it down. Ask for a text, email or recording of the word if you have trouble remembering the details Gratitude. Thank God for the things He has done in your life.

Whether you are a songwriter, or just love to sing, try writing a song Write down meaningful quotes or Bible verses and your responses to them Turn on your favorite music. Listen while you write or just jot now the lyrics to your favorite song.
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Read through your journal occasionally to see how far you have come. As you begin to heal from the physical and emotional pain of your past, you will be encouraged to remember how far you have come.

Don’t forget to date your entries!

CHALLENGE: This week, try journaling every day for 5-10 minutes.

On the following pages , and throughout this book, you will find blank sheets for journaling. You are encouraged to use them.

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Planning
Keeping a calendar can help you remember important dates and generally stay organized. The following pages have some templates to get you started. The Bible says there is a time for everything…a calendar will help you remember the times.

A Time for Everything
3 There is a time for everything,
and a season for every activity under the heavens:
2 a time to be born and a time to die,
a time to plant and a time to uproot,
3 a time to kill and a time to heal,
a time to tear down and a time to build,
4 a time to weep and a time to laugh,
a time to mourn and a time to dance,
5 a time to scatter stones and a time to gather them, a time to embrace and a time to refrain from embracing, 6 a time to search and a time to give up,
a time to keep and a time to throw away,
7 a time to tear and a time to mend,
a time to be silent and a time to speak,
8 a time to love and a time to hate,
a time for war and a time for peace.

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On the next page, plan out your typical week here at the Navigation Center. Fill in a few of the activities you would like to attend.

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EXHIBIT C

INSURANCE REQUIREMENTS
Contractor shall procure and maintain for the duration of the contract insurance against claims for injuries to persons or damages to property which may arise from or in connection with the performance of the work hereunder by the Contractor, his agents, representatives, employees, or subcontractors. Nothing in these provisions shall limit Contractor’s Duty of Indemnification.

MINIMUM SCOPE AND LIMIT OF INSURANCE
Coverage shall be at least as broad as:

1. Commercial General Liability (“CGL”): Insurance Services Office Form CG 00 01 covering CGL on an “occurrence” basis, including products, completed operations, property damage, bodily injury, and personal & advertising injury with limits no less than $2,000,000 per occurrence. If a general aggregate limit applies, either the general aggregate limit shall apply separately to this Project/location or the general aggregate limit shall be twice the required occurrence limit.

2. Automobile Liability: Insurance Services Office Form Number CA 0001 covering Code 1 (any auto), with limits no less than $2,000,000 per accident for bodily injury and property damage.

3. Workers’ Compensation insurance as required by the State of California, with Statutory Limits, and Employers’ Liability insurance with a limit of no less than $1,000,000 per accident for bodily injury or disease.

Contractor shall also provide the additional coverages checked below and at least as broad as:

4. Professional Liability, with limits no less than $1,000,000 per occurrence or claim, and $2,000,000 policy aggregate.

If the Contractor maintains higher limits than the minimums shown above, City requires and shall be entitled to coverage for the higher limits maintained by the Contractor. Any available insurance proceeds in excess of the specified minimum limits of insurance and coverage shall be available to City.

Deductibles and Self-Insured Retentions
Any deductibles or self-insured retentions must be declared to and approved by City. At the option of City, either: the Contractor shall cause the insurer to reduce or eliminate such deductibles or self-insured retentions as respects City, its officers, officials, employees, and volunteers; or the Contractor shall provide a financial guarantee satisfactory to City guaranteeing payment of losses and related investigations, claim administration, and defense expenses.

Other Insurance Provisions
The insurance policies are to contain, or be endorsed to contain, the following provisions:

1. The City, its officers, officials, employees, and volunteers are to be covered as additional insureds on the CGL policy with respect to liability arising out of with respect 01/09/2024 D2 252 of 339

00022422 8 Exhibit C, Page 2 of 3
4880-5724-3290, v. 1
to liability arising out of work or operations performed by or on behalf of the Contractor including materials, parts, or equipment furnished in connection with such work or operations and automobiles owned, leased, hired, or borrowed by or on behalf of the Contractor. General liability coverage can be provided in the form of an endorsement to the Contractor’s insurance (at least as broad as ISO Form CG 20 10, CG 11 85 or both CG 20 10 and CG 20 37 forms if later revisions used), unless otherwise approved in advance by City.

2. For any claims related to this Project, the Contractor’s insurance coverage shall be primary insurance as respects City, its officers, officials, employees, and volunteers.

Any insurance or self-insurance maintained by City, its officers, officials, employees, and volunteers shall be excess of the Contractor’s insurance and shall not contribute with it.

3. Each insurance policy required by this clause shall provide that coverage shall not be canceled, except with notice to City.

Claims Made Policies
If any coverage required is written on a claims-made coverage form:

1. The retroactive date must be shown, and this date must be before the execution date of the contract or the beginning of contract work.

2. Insurance must be maintained and evidence of insurance must be provided for at least five (5) years after completion of contract work.

3. If coverage is canceled or non-renewed, and not replaced with another claims-made policy form with a retroactive date prior to the contract effective, or start of work date, the Contractor must purchase extended reporting period coverage for a minimum of five (5) years after completion of contract work.

4. A copy of the claims reporting requirements must be submitted to City for review.

Acceptability of Insurers
Insurance is to be placed with insurers with a current A.M. Best rating of no less than A: VII, unless otherwise acceptable to City.

Waiver of Subrogation
Contractor hereby agrees to waive rights of subrogation which any insurer of Contractor may acquire from Contractor by virtue of the payment of any loss. Contractor agrees to obtain any endorsement that may be necessary to affect this waiver of subrogation. The Workers’ Compensation policy shall be endorsed with a waiver of subrogation in favor of City for all work performed by the Contractor, its employees, agents and subcontractors.

Verification of Coverage
Contractor shall furnish City with original certificates and amendatory endorsements, or copies of the applicable insurance language, effecting coverage required by this contract. All certificates and endorsements are to be received and approved by City before work commences. However, failure to obtain the required documents prior to the work beginning shall not waive the Contractor’s obligation to provide them. City reserves the right to require 01/09/2024 D2 253 of 339

00022422 8 Exhibit C, Page 3 of 3
4880-5724-3290, v. 1
complete, certified copies of all required insurance policies, including endorsements, required by these specifications, at any time.

Subcontractors
Contractor shall require and verify that all subcontractors maintain insurance meeting all the requirements stated herein, and Contractor shall ensure that City is an additional insured on insurance required from subcontractors. For CGL coverage, subcontractors shall provide coverage with a format least as broad as CG 20 38 04 13.

Special Risks or Circumstances
City reserves the right to modify these requirements, including limits, based on the nature of the risk, prior experience, insurer, coverage, or other circumstances.

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AGREEMENT TO COMPLY WITH CALIFORNIA LABOR LAW REQUIREMENTS [Labor Code §§ 1720, 1771.1, 1773.8, 1775, 1776, 1777.5, 1813, 1860, 1861, 3700

NOT APPLICABLE TO THIS CONTRACT

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EXHIBIT E

SPECIAL PROVISIONS
This Contract is subject to the following provisions, if checked:

1. State of California grant conditions, as attached.

2. Federal grant conditions, as attached.

3. Other conditions, as attached.

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EXHIBIT F

REQUEST FOR PROPOSALS

EXHIBIT F

REQUEST FOR PROPOSALS

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Request for Proposals
Buena Creek Navigation Center
Operator Services
September 29, 2023
Collaborative Partners:

Release Date: September 29, 2023
Submittal Date: November 29, 2023

Page 101 ends

Vista City CouncilJanuary 9, 2024

Vista City Council
January 9, 2024