Agenda — Willits City Council, March 9, 2026

AMENDED 111 E. Commercial Street
Willits, California 95490
Tel | 707.459.4601
Fax | 707.459.1562
www.cityofwillits.org

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WILLITS CITY COUNCIL
AGENDA

SPECIAL MEETING
FEBRUARY 9, 2026 | 6:30 PM | COUNCIL CHAMBERS

1. OPENING MATTERS
a. Call to Order. | b. Roll Call.

2. CLOSED SESSION NOTICE
Conference regarding Labor Negotiation Pursuant to Government Code §54957.6 – Agency Negotiator Interim City Manager Richardson. Employee Organization(s):

International Brotherhood of Electrical Worker (IBEW), Willits Police Officers Association (WPOA) and Employee Organizations; Management Team and Unrepresented Employees.

RETURN TO OPEN SESSION

3. Adoption of a Resolution Declaring Fiscal Emergency.

4. Adoption of Resolution Approving Reorganization of City Departments in Response to the Declaration of a Fiscal Emergency, Establishing new classifications and the related classification Specifications and Pay Ranges, and Authorizing the Interim City Manager to Initiate Layoffs and Transfers, and take other necessary administrative Actions to Effect the Changes.

5. Adopt a Resolution Approving a Policy Temporarily Limiting the Cash-Out of Leave Accrual Balances to 40 hours from March 1, 2026 through February 28, 2027.

6. ADJOURNMENT
Right to Appeal - Persons who are dissatisfied with the decisions of the City Council may have the right to a review of that decision by a court. The City has adopted Section 1094.6 of the Code of Civil Procedure, which generally limits to 90-days, the time within an individual and/or entity may judicially challenge the decisions of the City Boards and Agencies.

Willits City Council Agenda – February 9, 2026

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I hereby certify under penalty of perjury under the laws of the State of California that I posted the foregoing Agenda on the bulletin board at the main entrance of the City of Willits City Hall, located at 111 East Commercial Street, Willits, California, not less than 24 hours prior to the meeting set forth on this Agenda.

Dated this 5th day of March 2026.

Delores Pedersen, City Clerk
Americans with Disabilities Act (ADA) Compliance
If you need assistance to attend or participate in a City Council meeting, please contact the City Clerk’s office at (707) 459-7113 or Fax (707) 459-1562. Notification at least 48-hours prior to the meeting will assist the City Clerk in assuring the implementation of reasonable accommodations to provide accessibility to the meeting. Our meeting room is wheelchair accessible and ADA parking is available.

Additional Meeting Information for Interested Parties
Materials related to an item on this Agenda submitted to the Willits City Council, Planning Commission, or Community Development Agency after distribution of the agenda packet are available for public inspection at City Clerk’s office at 111 E. Commercial Street, Willits, during normal business hours, Monday through Thursday 9 AM to 5:30 PM.

CITY OF WILLITS CITY COUNCIL
AGENDA ITEM REPORT FOR MEETING OF: March 9, 2026
To: Honorable Mayor and Members of the City Council
From: Robert Richardson, Interim City Manager
Agenda Title: Adoption of Resolution Declaring Fiscal Emergency.

ACTION REQUESTED:

This item is to request that the City Council consider and approve a Resolution Declaring a Fiscal Emergency and Initiating a Reduction in Force and Reorganization.

BACKGROUND:

The City Council adopted the FY 2025-26 Budget on September 24, 2025. The FY 2025-26 Budget presentation included a comprehensive overview of the fiscal framework under consideration and the short- and long-term impacts on the City’s General Fund. During the discussion, it was noted that transfers of slightly more than $73,000 from General Fund Reserves and $2 million in Measure K Funds were required to balance the FY 2025-26 General Fund Budget. Furthermore, absent significant reductions to the General Fund expenditure base and/or continued large-scale transfers of funding from the Measure K Fund in future years (FY 2027-28 and beyond), unassigned reserves in the General Fund would continue to deteriorate and be fully exhausted by Fiscal Year 2026-27.

As outlined in the analysis presented below, the current financial condition of the City, including ongoing expenditures that outstrip ongoing revenues and the use of General Fund reserves over the past three years, warrants the declaration of a fiscal emergency.

ANALYSIS:

The existing financial condition has been driven primarily by the expansion of the core General Fund expenditure base, offset by stagnant growth in the core General Fund revenue base. From a budgetary perspective, the Measure K sales tax revenues appear to have never been considered as an ongoing discretionary revenue source in the General Fund, leading to a significant imbalance between General Fund revenues and expenditures over the last few fiscal years.

As shown in the table and graph below, at the end of Fiscal Year 2022-23 (June 30, 2023), the General Fund and Measure K Fund had $2.1 million and $3.3 million in Unassigned Fund Balance (Discretionary Reserves), respectively. Absent reducing the General Fund expenditure base, it is forecasted that all General Fund and Measure K Fund Discretionary Reserves will be exhausted by FY 2028-29.

General Fund Expenditure Base
The FY 2025-26 Adopted Budget includes just over $7 million in General Fund anticipated expenditures. The $7 million in total General Fund appropriations can be simplified as follows:
- $5.2 million – fully-loaded authorized staffing (all positions assumed filled) - $743,000 – General Fund portion of CalPERS Unfunded Liability Amortization (UAL) - $531,000 – Insurance costs (Worker’s Compensation / Liability & Property) - $1.2 million – General Fund department non-personnel (operating) costs - ($642,000) – General Fund Administrative Overhead charged to other funds As noted above, staffing costs for 50-Full Time Equivalent (FTE) positions (authorized staffing + CalPERS UAL) account for ~78% of all costs (almost $6 million) budgeted in the General Fund (before Administrative Overhead allocation).

It should be noted that the total authorized staffing costs of $5.2 million currently include $569,000 for six (6) vacant positions that are not likely to be filled. To the extent these positions continue to remain vacant, the ongoing General Fund expenditure base would drop from $7.0 million to approximately $6.43 million.

General Fund Revenue Base
The FY 2025-26 Adopted Budget includes $6.9 million in General Fund anticipated revenues. This amount includes a $2.0 million transfer-in from the Measure K Fund. Absent the Measure K transfer, General Fund revenues would be approximately $4.9 million. When stripping out one-time revenues (grants and other miscellaneous sources), the ongoing General Fund revenue base is approximately $4.5 - $4.6 million. This base amount does not include any future Measure K transfers to offset imbalances.

General Fund Systemic Deficits
As noted above, the General Fund budget has been and remains in a deficit position at this time. To the extent the deficit is not immediately mitigated, the likelihood of continuing to use reserves to fund operating expenditures until they are exhausted is high. Future General Fund forecasts under the current budget framework are shown in the graph below.

NOTE: FORECAST AMOUNTS ABOVE INCLUDE ESTIMATED (PRE-AUDIT) AMOUNTS FOR FY 2023-24 AND FY 2024-25; AND UPDATED PRELIMINARY MID-YEAR ESTIMATES FOR FY 2025-26 FY 2024-25 / FY 2025-26 INCLUDE MEASURE K TRANSFERS
When considering the General Fund revenue and expenditure base of $4.6 million and $7.0 million for FY 2025-26, respectively, as noted above, a minimum ongoing forecasted systemic deficit of ~ $2.4 million results each year. Given that annual collections of Measure K Sales Tax are approximately $1.2 million, and to the extent these funds were all transferred each year to the General Fund, there remains an approximate $1.2 million funding gap in the forecast. It should also be mentioned that the Measure K Sales Tax will sunset (no longer be collected) after March 31, 2031 (ten-year tax).

Fiscal Emergency
The General Fund budget currently has an expenditure base that is approximately $2.4 million higher than the ongoing revenue base, creating an unsustainable fiscal future. As such, it is requested that the City Council declare a Fiscal Emergency and authorize the Interim City Manager to develop and implement measures to mitigate and ultimately eliminate future projected deficits, creating a fiscally sustainable future for the City of Willits.

Fiscal Impact
There is no fiscal impact of declaring a fiscal emergency or initiating a reduction-in-force. The fiscal impacts shown below result from removing funding for vacant positions and reducing the workforce size. These actions and costs will be outlined in a separate item during this meeting.

Eliminating vacant positions, reducing some staff hours, restructuring positions, adding two new positions, and reorganizing departments and the way services are delivered is projected to save the General Fund $1.28 million.

Resolution No. 2026-__ March 9, 2026

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RESOLUTION NO: 2026-__

A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF WILLITS DECLARING A FISCAL EMERGENCY PURSUANT TO GOVERNMENT CODE SECTION 3504.5 AND CALIFORNIA CONSTITUTION, ARTICLE XII(c), SECTION 2(b)
WHEREAS, on September 24, 2025, the City Council adopted its 2025/2026 budget, and staff identified an ongoing $2.4 million structural deficit, including an existing and ongoing deficit in the General Fund annual budget; and
WHEREAS, like many other cities, the City has undergone a financial crisis due to the economic downturn, takeaways by the state and federal governments, and the inability of revenues to keep pace with expenditures; and
WHEREAS, since 2020, the City has experienced annual increases in employee costs (salaries and benefits, including CalPERS Unfunded Liability Amortization), and delays in funding of approximately $2 million in state and federal reimbursements; and WHEREAS, the City has evaluated the impacts of financial constraints on the City's ability to provide vital services to the public, including evaluation and implementation of measures to reduce costs, as well as measures to increase revenue; and WHEREAS, the aforesaid challenges have demonstrated that the City is facing structural budget challenges that require the City’s Fiscal Year 2025-26 Adopted Budget to include structural solutions; and
WHEREAS, because operating costs continue to outpace City revenues and as shown in the table below, which is a condensed financial forecast through fiscal year 2031-32, the forecast for the City is a dire picture of the City’s finances if no new revenue streams are in place or expenditures are curtailed:

WHEREAS, immediate and comprehensive action to reduce spending as included in the Fiscal Year 2025-26 Adopted Budget must be taken to ensure, to the maximum extent possible, that the essential services of the City are not jeopardized, and public health and safety are preserved.

NOW, THEREFORE, BE IT RESOLVED BY THE CITY COUNCIL OF THE CITY OF WILLITS AS FOLLOWS:

Resolution No. 2026-__ March 9, 2026

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1. FISCAL EMERGENCY. The City Council of the City of Willits does hereby adopt the foregoing recitals as findings and does hereby determine and declare that an emergency pursuant to Government Code Section 3504.5 exists.

2. Pursuant to California Constitution, Article XIII(c), Section 2(b), the City Council, by a unanimous vote, further declares the existence of an emergency in that there are imminent financial risks and dangers, as described above, to the public welfare and the City's financial ability to provide municipal services at current levels and without disruption. The Council finds that unless it takes urgent action, the City will lack the necessary funding for key essential services provide for the benefit of our citizens such as: CalPERS liabilities; Capital Improvement Projects; Infrastructure Needs; emergency services and other necessary expenditures over the next several years, including but to limited to: replacements to the City’s vehicle fleet and building upgrades; technology replacements and upgrades; and accordingly, the City Council hereby declares an emergency pursuant to the California Constitution, article XIII C, section 2, subdivision (b).

CEQA. The adoption of this Resolution is exempt from the California Environmental Quality Act (Public Resources Code §§ 21000 et seq. (“CEQA”) and 14 Cal. Code Reg. §§ 15000 et seq. (“CEQA Guidelines”).

CERTIFICATION. The City Clerk of the City of Willits shall certify to the passage and adoption of this resolution and its approval by the City Council and shall cause the same to be listed in the records of the City.

SEVERABILITY. If any section, subsection, sentence, clause, phrase, or portion of this Resolution or its application to any person or circumstance is for any reason held to be invalid or unconstitutional by the decision of any court of competent jurisdiction, such decision shall not affect the validity of the remaining portions of this Resolution or its application to other persons and circumstances. The City Council of the City of Willits hereby declares that it would have adopted this Resolution and each section, subsection, sentence, clause, phrase or portion thereof irrespective of the fact that any one or more sections, subsections, sentences, clauses, phrases, or portions be declared invalid or unconstitutional and, to that end, the provisions hereof are hereby declared to be severable.

EFFECTIVE DATE. This Resolution shall take effect immediately upon its adoption by a unanimous vote.

PASSED, APPROVED AND ADOPTED, this 9th day of March, 2026.

THE CITY OF WILLITS
______________________________
TOM ALLMAN, Mayor
Resolution No. 2026-__ March 9, 2026

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ATTEST:

I, Delores Pedersen, City Clerk of the City of Willits, do hereby certify that the foregoing Resolution was duly and regularly passed, approved and adopted by the City Council of the City of Willits, California, at its regular meeting held on the 9 th day of March
2026, by the following vote:

AYES:

NOES:

ABSENT:

RECUSED:
______________________________
DELORES PEDERSEN, City Clerk
Figure One – Position approved in the FY 2025-2026 Budget

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To:

From:

CITY OF WILLITS CITY COUNCIL
AGENDA ITEM REPORT FOR MEETING OF: March 9, 2026
Honorable Mayor and Members of the City Council
Robert Richardson, Interim City Manager
Deborah Muchmore, Human Resources Advisor, MTC
Agenda Title: Adoption of Resolution Approving Reorganization of City Departments in Response to the Declaration of a Fiscal Emergency, Establishing new classifications and the related classification specifications and pay ranges, and authorizing the Interim City Manager to initiate layoffs and transfers, and take other necessary administrative actions to effect the changes.

ACTION REQUESTED:

This item is to request that the City Council consider and approve a Resolution authorizing the following actions:

1. Approving Reorganization of City Departments in Response to the Declaration of a Fiscal Emergency, and

2. Establishing 13 new classifications, retitling and revising six (6) existing classifications, approving the related classification specifications and pay ranges, abolishing three (3) superseded classifications, and

3. Authorizing the Interim City Manager to initiate layoffs and transfers and take other necessary administrative actions to effect the changes.

BACKGROUND:

The City Council adopted the FY 2025-26 Budget on September 24, 2025. Earlier tonight, the City Council received a presentation on the status of the budget and approved a resolution enacting a declaration of a fiscal emergency, finding that the current financial condition of the City, including ongoing expenditures that outstrip ongoing revenues and the use of General Fund reserves over the past three years, warrants the declaration of a fiscal emergency. Earlier in this meeting, the City Council declared a Fiscal Emergency and authorized the Interim City Manager to develop and implement measures to mitigate and ultimately eliminate future projected deficits, creating a fiscally sustainable future for the City of Willits.

Figure Two – Positions after implementation of the Proposed Org Chart

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REORGANIZATION
To reduce the impact on the General Fund, it is imperative that the workforce shrink and work be reallocated across Departments and positions to improve efficiency and effectiveness. The following Reorganization Plan accomplishes such a shift in the staffing structure of General Fund positions and departments.

In response, approval of this item will affect the following department and staff changes:
• Eleven (11) vacant positions will be eliminated
• Twenty-one (21) layoff notices will be issued
• Thirteen (13) notices of transfer will be issued to mitigate layoffs • Two (2) positions will be subject to competitive recruitment • Seven (7) positions will be laid off
• All departments will lose vacant positions
• All departments except Police will be reorganized to some degree The above Reorganization returns $569,000 to the General Fund by eliminating 11 vacancies and $711,000 to the General Fund through reorganization strategies and actions, for a total of $1.28 million in General Fund savings annually.

The City’s FY 2025-2026 Adopted Budget is reflected on the organizational chart in Figure 1 on page 3. It reflects 64 Positions (5 Council Members, 14 non-General Fund positions, and 45 positions funded all or in part by the General Fund and approved in the FY 2025-2026 Adopted Budget.

The proposed Reorganization results in the organizational chart shown in Figure 2 on page 4, which reflects 53 total positions (5 Councilmembers, 14 non-General Fund positions, and 34 positions funded in whole or in part by General Fund dollars).

The Reorganization returns $569,000 to the General Fund by eliminating 11 vacancies and $711,000 through reorganization strategies and actions, for a total of $1.28 million in General Fund savings annually.

Will this be easy? No. Is it doable? Yes. Each reorganized position will do more and wear more hats.

This is where we will begin. This may not be where we end up in six to twelve months. Together, the core team leading the City will work together to fill gaps and achieve unprecedented results.

Figure One – Positions approved in the FY 2025-2026 Adopted Budget

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Figure One – Positions approved in the FY 2025-2026 Adopted Budget

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The Resolution attached to this report contains the new classification specifications for the reorganized positions and salary ranges.

The table below reflects the overall changes in the departments for positions with General Fund impact on salaries and benefits across the organization. The combination of layoffs and departmental and position consolidations results in 13 fewer positions and five (5) department reorganizations.

POSITIONS WITH GENERAL FUND IMPACT
Former Department Current
FTEs
Changes
to FTEs
Net
FTEs
Reorganized Department
Office of the City Manager 2 -1 1 City Manager
Office of the City Clerk 1 1 Community Services / City Clerk Finance & HR 7 -3 4 Administrative Services
Community Development 6 -3 3 Comm Development (Planning, Grants) Services and Facilities 9 -2 7 Building and Public Works Police Department 20 -4 15 Police Department - remove vacancies Current Department
Totals 45 -13 31 Total New Department Staffing
Fiscal Impact:

Options:
• Approve all staff recommendations in the report.
• Approve the class specifications, and not the reorganization. • Provide direction to staff and approve one or more elements in the report.

Staff recommends approval of all elements of this report.

RESOLUTION NO. 2026-___

A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF WILLITS APPROVING REORGANIZATION

OF CITY DEPARTMENTS IN RESPONSE TO THE DECLARATION OF A FISCAL EMERGENCY,

ESTABLISHING NEW CLASSIFICATIONS AND THE RELATED CLASSIFICATION SPECIFICATIONS

AND PAY RANGES, AND AUTHORIZING THE INTERIM CITY MANAGER TO INITIATE LAYOFFS AND

TRANSFERS, AND TAKE OTHER NECESSARY ADMINISTRATIVE ACTIONS TO EFFECT THE CHANGES.

WHEREAS, on March 9, 2026, the City Council approved a Declaration of Fiscal Emergency; and WHEREAS, the City has evaluated the impacts of financial constraints on the City's ability to provide vital services to the public, including evaluation and implementation of measures to reduce costs, as well as measures to increase revenue; and
WHEREAS, the aforesaid challenges have demonstrated that the City is facing structural budget challenges that require the City’s Fiscal Year 2025-26 Adopted Budget to include structural solutions; and WHEREAS, immediate and comprehensive action to reduce spending as included in the Fiscal Year 2025-26 Adopted Budget must be taken to ensure, to the maximum extent possible, that the essential services of the City are not jeopardized, public health and safety are preserved; and WHEREAS, the City desires to authorize layoffs and reorganize its departments and staffing to provide a $1.28 million reduction in costs to the General Fund to balance the FY 2026-27 budget, provide an agile and sustainable organizational structure, and retain key positions for the delivery of services.

NOW, THEREFORE, BE IT RESOLVED BY THE CITY COUNCIL OF THE CITY OF WILLITS AS FOLLOWS:

1. REORGANIZATION. The City Council of the City of Willits, does hereby authorize the Interim City Manager to affect layoffs and approve the reorganization of Departments and positions, resulting in the establishment of 13 new classifications and approval of the related class specifications, the abolishment of three (3) classifications, and the revision of six (6) classifications as outlined in the Proposed Organizational Chart incorporated herein as Attachment 1 and classification specifications and pay ranges incorporated herein as Attachment 2.

2. Authorize the Interim City Manager to initiate layoffs and transfers and take other necessary administrative actions to affect the changes.

EFFECTIVE DATE. This Resolution shall take effect immediately upon its adoption by a unanimous vote.

PASSED, APPROVED AND ADOPTED, this 9th day of March, 2026.

THE CITY OF WILLITS
______________________________
TOM ALLMAN, Mayor
ATTEST:

AYES:

NOES:

ABSENT:
______________________________
DELORES PEDERSEN, City Clerk
Attachment 1: Proposed Organizational Chart
Attachment 2: Classification Specifications and Pay Ranges RESOLUTION NO: 26-_____
ATTACHMENT 1
Proposed Org Chart
RESOLUTION NO: 26-_____
ATTACHMENT 2

CLASSIFICATION SPECIFICATIONS
Administrative Services Manager
Administrative Services Analyst
Administrative Coordinator
Administrative Technician
Administrative Technician – Term Limited
Community and Economic Development Director
City Planner - Term Limited
Community Services Coordinator/City Clerk
Building and Public Works Director
Building and Public Works Superintendent
Building and Public Works Maintenance Foreman
Building and Public Works Maintenance Worker I
Building and Public Works Maintenance Worker II
CIP Project Manager/Building Inspector/Code Enforcement Officer Water Plant Operator I, II, III – Flood Prevention Duties Added Wastewater Operator I, II, III – Flood Prevention Duties Added Page | 1
Class Specification – Administrative Services Analyst
Revised: 03/09/2026
Job Description – Administrative Services Manager
Pay Range:

FLSA Status:

Employment Status:

Reports to:
$111,292 to $133,551
Exempt
Unrepresented Management
Administrative Services Manager
Position Summary: The Administrative Services Manager is responsible for the performance of the City’s Administrative Services Department and, as such, performs professional-level analytical, financial, human resources, and program administration work in support of City Hall operations. Responsibilities include oversight of Department staff, budget, the City’s fiscal and accounting functions, budget development and presentation, fiscal reporting and analysis, policy development, Information Services and Systems, Human Resources (HR) program administration (recruitment/selection, classification and compensation, labor relations support, benefits, workers’ compensation coordination, and compliance), payroll oversight, business licensing and utility billing analytics, and agenda/records quality assurance.

Distinguishing Characteristics: This management classification is defined by responsibility for complex analysis, program development, policy writing, and cross-departmental initiatives.

Positions in this classification are expected to learn and perform any Administrative Services function as business needs arise. The Administrative Services Manager is distinguished from the Administrative Coordinator by its professional/analytical scope (e.g., studies, policy, metrics, reports), and when allocated, from the Administrative Services Analyst by its executive leadership and department-wide accountability.

Supervision Given and Received: Receives general direction from the City Manager or assigned director. Supervises all levels of administrative positions, including evaluating performance, coaching, discipline, and contributing to hiring and separation decisions, as well as oversight of day-to-day work assignments, training, and quality review.

General Duties:
• Prepare a variety of agenda items and staff reports for the City Council related to the City’s financial, audit, budget, human resources, or other assigned functions and Administrative Services matters.
111 E. Commercial Street
Willits, California 95490
Tel | 707.459.4601
Fax | 707.459.1562
www.cityofwillits.org
Gateway to the Redwoods
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Class Specification – Administrative Services Analyst
Revised: 03/09/2026
• Oversee and coordinate the City's audit, grant, and reporting requirements and compliance, working with auditors, other public entities, and grant providers as needed. • Conduct various analyses, research, and variance reports; assess systems, policies and procedures and suggest improvements for compliance, effectiveness or efficiencies; remain current on best practices and current trends for finance, human resources, and other administrative services functions.
• Provide cross-training to staff in multiple Administrative Services areas; provide operational backup for Coordinators and Technicians; mentor staff on policies, procedures, and quality standards.

Administrative, Financial, and Program Analysis:
• Develop the City’s budget annually, lead the budget program, create the budget and reporting materials, prepare monthly variance reports, work with department heads to assess fiscal performance, anticipate necessary budget adjustments, analyze revenue and expenditure trends, anticipate opportunities for improvement, minimize threats, and report accurately, timely, and effectively.
• Working with the City’s financial advisors and auditors, produce accurate financial statements and local and state reporting of city revenues and expenditures. Perform fund accounting, as appropriate, in both enterprise and governmental accounting formats.
• Develop, assess and revise various financial, administrative, and employment policies and procedures and recommend updates for compliance, administrative clarity, and when system and processes change.
• Serve as the City’s Treasurer and remain up to date and implement Generally Accepted Accounting Principles (GAAP) and Governmental Accounting Standards Board (GASB) updates and requirements.
• Perform budget and financial analyses; prepare routine to complex reports, dashboards, and recommendations; support fee studies, cost allocations, and internal control improvements.
• Develop and document procedures, desk manuals, and process improvements across Administrative Services functional areas (utility billing, licensing, cashiering, AP/AR, payroll).
• Serve as quality assurance for agenda/packet postings, staff report formats, and records indexing; coordinate post-meeting follow-up lists and tracking.

Payroll Administration Oversight
• Confirm compliance of payroll processes, timekeeping practices, and payroll liability reporting and payments; monitor and evaluate monthly reconciliations of payroll liability accounts; prepare audit-ready schedules; recommend control and workflow improvements; provide technical support to the Director and Coordinator.

Information Systems and Services Oversight
• Manage the agreement and vendor(s) for the City’s Information Technology services and systems.
• Review cybersecurity and risk with vendor advise and ensure all safety and security protocols and training are followed by City employees and vendors.

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Class Specification – Administrative Services Analyst
Revised: 03/09/2026
Human Resources Administration
• Perform, direct, or coordinate a variety of human resources functions, including recruitment, testing, and selection; classification and compensation studies and documentation; labor relations support; workers’ compensation coordination; benefits administration; maintenance of personnel files; monitoring and compliance with applicable City, State, and Federal HR laws and policies; and supports risk management activities.
• Provide technical HR support and guidance to employees, managers, superintendents, program managers, outside agencies, and the public regarding employee relations, performance management, employee development and training, personnel records, reasonable accommodation, MOUs, and City Personnel Rules/Policies. • Monitor, interpret, and apply City, State, and Federal HR laws, rules, and regulations. • Direct, plan, schedule, and coordinate recruitment and examination activities; develop, administer, and evaluate written/oral/performance assessments. • Source, director, or perform classification and compensation analysis of positions and series; write and revise class specifications.
• Facilitate the employee separation process, including conducting exit interviews and coordinating required documentation and notifications.
• Assist with payroll-benefit integration (insurance benefits, deductions, accruals). • Gather, tabulate, and analyze survey data to prepare reports and recommendations (compensation, benefits, policies).
• Lead or participate in the development, implementation, and evaluation of HR policies and programs; conduct HR research and analysis.
• Conduct meet-and-confer sessions on necessary HR activities (e.g., policy updates); may provide support for labor negotiations, including attending meetings, compiling and explaining survey data, note-taking, research, and responding to information requests. • Communicate benefit plan information and policies to employees; provide guidance on performance management, discipline procedures, and workplace investigations; may conduct or coordinate investigations (e.g., harassment or discrimination) and advise managers.
• Coordinate confidential background checks, security clearances, and reference checks; coordinate or participate in special HR/organizational projects; work with labor negotiators, TPAs, and HR/OD consultants as needed.

Knowledge, Skills, and Abilities:

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Class Specification – Administrative Services Analyst
Revised: 03/09/2026
• Public sector Human Resources administration in the areas of recruitment/selection, classification & compensation, labor relations concepts, benefits, workers’ compensation, leaves, records, and training.
• Applicable Federal/State/Local laws and regulations related to finance, governmental accounting, human resources, utility billing, records management, public meetings, and other job-related programming.
• Payroll fundamentals; internal controls; records retention and agenda/packet workflows. • Principles and practices of public counter management, cash handling, and deposits. • Utility billing cycles and adjustments, customer account support, payments, basic reconciliation practices, and delinquency follow-up.
• Business licensing administration
• Accounts payable/receivable, basic accounting and reconciliation practices, and internal control concepts.
• Documentation and record keeping for confidential and sensitive documents such as personnel files, payroll records, and customer pay information. • Payroll processing support, employee and customer service techniques for providing highquality service, and de-escalation techniques. • Administrative procedures for agenda/records management, including Brown Act posting timelines (backup role) and action-oriented minutes.
• Effective use of modern office machines, accounting, presentation, banking and bill pay software, communications, and enterprise systems.
• Methods of effectively communicating complex information in understandable ways using plain English (or Spanish, if bilingual).
• Correct and effective use of the English language (and Spanish if bilingual) both orally and in writing, including grammar, semantics, spelling, and punctuation.

Ability to:
• Conduct complex analyses; prepare clear, persuasive written reports and presentations. • Coordinate a busy front counter; ensure coverage; resolve escalated issues; perform and review complex utility billing transactions.
• Communicate effectively with employees, City staff, ratepayers, and the public. • Direct or administer business licensing and perform and direct fiscal and accounting activities.
• Effectively lead and train others to perform accurate, professional, high quality work; provide a motivational environment; develop staff; provide honest and developmental performance evaluations; treat everyone you meet in the course of work with respect and dignity; expect quality performance; listen actively; and deliver information constructively. • Analyze budget and technical reports; interpret and evaluate staff reports and related documents.
• Perform quality control and recommend process improvements. • Work under pressure, organize and prioritize tasks effectively, maintain checklists/desk manuals, and meet deadlines in a fast-paced environment. • Cross-train in multiple Administrative Services functions and provide coverage as business needs arise
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Class Specification – Administrative Services Analyst
Revised: 03/09/2026
• Conduct complex analyses; prepare clear, persuasive written reports and presentations. • Administer recruitments; design and evaluate assessments; draft and revise class specs. • Review, source, or conduct classification and compensation reviews; complete salary/benefit surveys.
• Support labor relations (data analysis, note-taking, logistics, draft proposals). • Oversee payroll compliance checks and liability reconciliations at a professional level. • Interpret and apply finance, accounting, and HR laws; memorandums of understanding, and City policies; maintain confidentiality.
• Lead cross-functional projects; manage deadlines.
• Communicate clearly and concisely, both verbally and in writing. • Maintain confidentiality and use discretion when handling personnel matters and sensitive records.
• Work independently and as a team, collaboratively with clear decision-making and exercising sound judgment as appropriate.
• Perform accurate data entry, record maintenance, and fiscal and administrative processing with strong attention to detail.
• Establish and maintain cooperative and effective working relationships with coworkers, other city staff, community groups and businesses, and the public. • Perform advanced mathematical calculations and complex reconciliations accurately. • Learn, interpret, explain in plain language, and apply relevant City policies, procedures, and regulations applicable to assigned work.
• Effectively and efficiently operate standard office equipment and use computer applications for research, reconciliation, communication, data entry, tracking, and reporting.
• Maintain organized records and reference materials and support consistent workflow/document tracking practices.
• Perform other duties as assigned.

Education and Experience: Any combination of education, training, and experience that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required qualifications would be:
• Education: Bachelor’s degree in public/business administration, human resources, finance/accounting, or a related field; equivalent experience may be considered. • Experience: Three (3) years of increasingly responsible professional-level experience in HR and/or administrative/financial analysis in a municipal or comparable setting; experience supporting labor relations and classification/compensation studies is desirable.

Special Requirements:
• Valid California Class C Driver’s License may be required. • Position handles confidential information; high degree of discretion required.

Page | 6
Class Specification – Administrative Services Analyst
Revised: 03/09/2026
• Occasional evening hours for public meeting support.
• Public sector Accounting, Finance, and HR or labor relations training desirable.

Physical Working Conditions
Mental Demands: Use written/oral communication skills; analyze data, policy, and legal/contract materials; maintain confidentiality; work under deadlines with interruptions; establish effective relationships across the organization.

Physical Demands: Frequent sitting, keyboarding, and file/document handling; occasional standing/walking, bending, reaching; light lifting up to 30 lbs. (agenda boxes, records); occasional meeting room setup.

Environmental Conditions: Standard office environment with moderate noise; frequent public contact; occasional evening meetings; periodic interdepartmental site visits.

Page | 1
Class Specification – Administrative Services Analyst
Revised: 03/09/2026
Job Description – Administrative Services Analyst
Pay Range: $78,624 to $95,568
FLSA Status: Exempt
Employment Status: Unrepresented Miscellaneous
Reports to: Administrative Services Analyst
Position Summary: The Administrative Analyst performs professional-level analytical, financial, human resources, and program administration work in support of City Hall operations.

Responsibilities include oversight of the City’s fiscal and accounting functions, budget development and presentation, fiscal reporting and analysis, oversight of information systems vendor agreements, policy development, human resources (HR) program administration (recruitment/selection, classification & compensation, labor relations support, benefits, workers’ compensation coordination, and compliance), payroll oversight, business licensing and utility billing analytics, and agenda/records quality assurance.

Distinguishing Characteristics: This professional classification is defined by responsibility for complex analysis, program development, policy writing, and cross-departmental initiatives.

Positions in this classification are expected to learn and perform any Administrative Services function as business needs arise. The Administrative Analyst is distinguished from the Administrative Coordinator by its professional/analytical scope (e.g., studies, policy, metrics, reports), and when allocated, from the Administrative Services Director by the latter’s executive leadership and department-wide accountability.

Supervision Given and Received: Receives general supervision from the City Manager or assigned manager. Supervises all levels of administrative positions, including evaluating performance, coaching, discipline, and contributing to hiring and separation decisions, as well as oversight of day-to-day work assignments, training, and quality review.

General Duties:
• Prepare a variety of agenda items and staff reports for the City Council related to the City’s financial, audit, budget, human resources, or other assigned functions and Administrative Services matters.
111 E. Commercial Street
Willits, California 95490
Tel | 707.459.4601
Fax | 707.459.1562
www.cityofwillits.org
Gateway to the Redwoods
Page | 2
Class Specification – Administrative Services Analyst
Revised: 03/09/2026
• Oversee and coordinate the city's audit, grant, and reporting requirements and compliance, working with auditors, other public entities, and grant providers as needed. • Conduct various analyses, research, and variance reports; assess systems, policies and procedures and suggest improvements for compliance, effectiveness or efficiencies; remain current on best practices and current trends for finance, human resources, and other administrative services functions.
• Cross-train in multiple Administrative Services areas; provide operational backup for Coordinators and Technicians; mentor staff on policies, procedures, and quality standards.

Administrative, Financial, and Program Analysis:
• Develop the City’s budget annually, prepare monthly variance reports, work with department heads to assess fiscal performance, anticipate necessary budget adjustments, analyze revenue and expenditure trends, anticipate opportunities for improvement, minimize threats, and report accurately, timely, and effectively. • Working with the City’s financial advisors and auditors, produce accurate financial statements and local and state reporting of city revenues and expenditures. Perform fund accounting, as appropriate, in both enterprise and governmental accounting formats.
• Remain up to date and implement Generally Accepted Accounting Principles (GAAP) and Governmental Accounting Standards Board (GASB) updates and requirements. • Oversee various vendor agreements and contracts, responsible for the timely processing of 1099’s, may be assigned to oversight of the information services programs and services.
• Perform budget and financial analyses; prepare routine to complex reports, dashboards, and recommendations; support fee studies, cost allocations, and internal control improvements.
• Develop and document procedures, desk manuals, and process improvements across Administrative Services functional areas (utility billing, licensing, cashiering, AP/AR, payroll).
• Serve as quality assurance for agenda/packet postings, staff report formats, and records indexing; coordinate post-meeting follow-up lists and tracking.

Human Resources Administration
• Perform, direct, or coordinate a variety of human resources (HR) functions, including recruitment, testing, and selection; classification and compensation studies and documentation; labor relations support; workers’ compensation coordination; benefits administration; maintenance of personnel files; monitoring and compliance with applicable City, State, and Federal HR laws and policies; and supports risk management activities.
• Provide technical HR support and guidance to employees, managers, superintendents, program managers, outside agencies, and the public regarding employee relations, Page | 3
Class Specification – Administrative Services Analyst
Revised: 03/09/2026
performance management, employee development and training, personnel records, reasonable accommodation, MOUs, and City Personnel Rules/Policies. • Monitor, interpret, and apply City, State, and Federal HR laws, rules, and regulations. • Direct, plan, schedule, and coordinate recruitment and examination activities; develop, administer, and evaluate written/oral/performance assessments. • Source, direct, or perform classification and compensation analysis of positions and series; write and revise class specifications.
• Facilitate the employee separation process, including conducting exit interviews and coordinating required documentation and notifications.
• Assist with payroll-benefit integration (insurance benefits, deductions, accruals). • Gather, tabulate, and analyze survey data to prepare reports and recommendations (compensation, benefits, policies).
• Lead or participate in the development, implementation, and evaluation of HR policies and programs; conduct HR research and analysis.
• Conduct meet-and-confer sessions on necessary HR activities (e.g., policy updates); may provide support for labor negotiations, including attending meetings, compiling and explaining survey data, note-taking, research, and responding to information requests. • Communicate benefit plan information and policies to employees; provide guidance on performance management, discipline procedures, and workplace investigations; may conduct or coordinate investigations (e.g., harassment or discrimination) and advise managers.
• Coordinate confidential background checks, security clearances, and reference checks; coordinate or participate in special HR/organizational projects; work with labor negotiators, third party administrators and HR and organizational consultants as needed.

Knowledge, Skills, and Abilities:

Knowledge of:
• Principles and practices of public administration, budgeting, data analysis, research, and report writing.
• Principles, methods, and practices of public agency and governmental fund accounting, GASB and GAAP standards, required reporting, and presentation techniques to make financial data understandable to non-financial individuals and groups. • Public presentation skills, business and professional writing techniques, and how to deliver complex concepts in understandable ways.
• Supervision and leadership, coaching, mentoring, evaluation of performance, personnel management documentation, professional development, and adult learning techniques. • Public sector Human Resources administration in the areas of recruitment/selection, classification & compensation, labor relations concepts, benefits, workers’ compensation, leaves, records, and training.
• Applicable Federal/State/Local laws and regulations related to finance, governmental accounting, human resources, utility billing, records management, public meetings, and other job-related programming.
• Payroll fundamentals; internal controls; records retention and agenda/packet workflows. • Principles and practices of public counter management, cash handling and deposits.

Page | 4
Class Specification – Administrative Services Analyst
Revised: 03/09/2026
• Utility billing cycles and adjustments, customer account support, payments, basic reconciliation practices, and delinquency follow-up.
• Business licensing administration
• Accounts payable/receivable, basic accounting and reconciliation practices, and internal control concepts.
• Documentation and record keeping for confidential and sensitive documents such as personnel files, payroll records, and customer pay information. • Payroll processing support, employee and customer service techniques for providing highquality service, and de-escalation techniques. • Administrative procedures for agenda/records management, including Brown Act posting timelines (backup role) and action-oriented minutes.
• Effective use of modern office machines, accounting, presentation, banking and bill pay software, communications, and enterprise systems.
• Methods of effectively communicating complex information in understandable ways using plain English (or Spanish, if bilingual).
• Correct and effective use of the English language (and Spanish if bilingual) both orally and in writing, including grammar, semantics, spelling, and punctuation.

Ability to:
• Conduct complex analyses; prepare clear, persuasive written reports and presentations. • Coordinate services and staff support for a busy front counter; ensure coverage; resolve escalated issues; perform and review complex utility billing transactions. • Communicate effectively with employees, City staff, ratepayers, and the public. • Direct or administer business licensing and perform and direct fiscal and accounting activities.
• Effectively lead and train others to perform accurate, professional, high quality work; provide a motivational environment; develop staff; provide honest and developmental performance evaluations; treat everyone you meet in the course of work with respect and dignity; expect quality performance; listen actively; and deliver information constructively. • Analyze budget and technical reports; interpret and evaluate staff reports and related documents.
• Perform quality control and recommend process improvements. • Work under pressure, organize and prioritize tasks effectively, maintain checklists/desk manuals, and meet deadlines in a fast-paced environment. • Cross-train in multiple Administrative Services functions and provide coverage as business needs arise
• Conduct complex analyses; prepare clear, persuasive written reports and presentations. • Administer recruitments; design and evaluate assessments; draft and revise class specs. • Review, source, or conduct classification and compensation reviews; complete salary/benefit surveys.
• Support labor relations (data analysis, note-taking, logistics, draft proposals). • Oversee payroll compliance checks and liability reconciliations at a professional level.

Page | 5
Class Specification – Administrative Services Analyst
Revised: 03/09/2026
• Interpret and apply finance, accounting, and HR laws; memorandums of understanding, and City policies; maintain confidentiality.
• Lead cross-functional projects; manage deadlines.
• Communicate clearly and concisely, both verbally and in writing. • Maintain confidentiality and use discretion when handling personnel matters and sensitive records.
• Work independently and as a team, collaboratively with clear decision-making and exercising sound judgment as appropriate.
• Perform accurate data entry, record maintenance, and fiscal and administrative processing with strong attention to detail.
• Establish and maintain cooperative and effective working relationships with coworkers, other city staff, community groups and businesses, and the public. • Perform advanced mathematical calculations and complex reconciliations accurately. • Learn, interpret, explain in plain language, and apply relevant City policies, procedures, and regulations applicable to assigned work.
• Effectively and efficiently operate standard office equipment and use computer applications for research, reconciliation, communication, data entry, tracking, and reporting.
• Maintain organized records and reference materials and support consistent workflow/document tracking practices.
• Perform other duties as assigned.

Special Requirements:
• Valid California Class C Driver’s License may be required. • Position handles confidential information; high degree of discretion required. • Occasional evening hours for public meeting support.
• Public sector Accounting, Finance, and HR or labor relations training desirable.

Physical Working Conditions
Page | 6
Class Specification – Administrative Services Analyst
Revised: 03/09/2026
Mental Demands: Use written/oral communication skills; analyze data, policy, and legal/contract materials; maintain confidentiality; work under deadlines with interruptions; establish effective relationships across the organization.

Environmental Conditions: Standard office environment with moderate noise; frequent public contact; occasional evening meetings; periodic interdepartmental site visits.

Page | 1
Class Specification - Administrative Services Coordinator Revised: 03/09/2026
Job Description – Administrative Coordinator
Pay Range: $59,996 to $72,926
FLSA Status: Non-Exempt
Employment Status: Unrepresented Miscellaneous
Reports to: Administrative Services Analyst
Position Summary: The Administrative Coordinator performs advanced technical and lead administrative work to support City operations, including front counter leadership, utility billing coordination, business licensing administration, accounts payable/receivable, Human Resources program support, (recruitment/selection, benefits, employee personnel files and personnel rate changes), payroll review and approval, cashiering/deposits, payroll processing support, records/agenda management, and customer service escalation. The Administrative Coordinator provides training, workflow coordination, and quality control for Administrative Technicians; resolves complex issues; performs reconciliations; and ensures compliance with City procedures and applicable regulations. Assignments may rotate to meet operational needs and ensure coverage for vacations, illness, and peak workloads.

Distinguishing Characteristics: This is an advanced technical/lead classification, distinguished by responsibility for coordinating workflows, training, and guiding Administrative Technicians; handling complex transactions and reconciliations; processing and reconciling utility billings; materially participating in systems-based process improvements and reporting; and serving as the primary escalation point for customer issues. Positions in this classification are expected to cross-train in multiple functional areas and may be required to learn and perform any Administrative Services function as business needs arise. The Administrative Coordinator is distinguished from the Administrative Analyst by the latter’s professional-level analytical, financial modeling, and policy development responsibilities. The Administrative Coordinator is distinguished from the Technician by its responsibilities as a lead to learn and provide training for two or more functional areas of Administrative Services.

Supervision Given and Received: Receives general supervision from the Administrative Services Director or assigned manager. Provides lead direction to Administrative Technicians, including day-to-day work assignments, training, and quality review. This classification does not serve as a formal supervisor but may provide input on work performance.

Typical Duties and Responsibilities: The duties listed below are illustrative only. Management reserves the right to add, modify, change, or rescind work assignments and to make reasonable accommodations so that qualified employees can perform the essential functions of the job. 111 E. Commercial Street
Willits, California 95490
Tel | 707.459.4601
Fax | 707.459.1562
www.cityofwillits.org
Gateway to the Redwoods
Page | 2
Class Specification - Administrative Services Coordinator Revised: 03/09/2026
• Front Counter Leadership and Cashiering: Coordinates public counter workflows; ensures coverage; resolves escalated customer issues; receives/posts payments; balances drawers; prepares daily deposits and associated documentation. • Utility Billing Coordination: Oversees billing cycles; reviews meter exceptions and complex adjustments; evaluates delinquencies and payment plans; processes customer payments; coordinates shut-off/turn-on lists with field staff; resolves complex customer account issues; prepares routine reports and dashboards. • Business Licensing Administration: Administers the licensing program, including application/renewal review, outreach and notices, reporting, fee updates within established procedures, and coordination with other departments on compliance matters. • AP/AR and Reconciliations: Coordinates invoice flow; verifies coding, approvals, and supporting documentation; prepares check runs; reconciles vendor statements; assists with monthly closing activities; monitors AR aging and follow-up. • Human Resources Support: Provides administrative support to human resources, assist with recruitment, selection, hiring paperwork, provides onboarding coordination, administers employee benefit agreements, reviews and approves employee payroll registers for completeness, accuracy, and compliance with City policies and labor agreements; enters employee pay and benefit changes; verifies and approves standard time/pay code entries; reviews corrections and audit checklists; produces and verifies payroll liability reports; ensures timely payment of payroll liabilities; performs monthly reconciliation of payroll liability accounts and resolves discrepancies; provides guidance to Technicians on payroll processes and documentation.
• Training and Quality Assurance: Trains Technicians on procedures, systems, and customer service standards; maintains checklists and desk manuals; conducts spot checks for accuracy and compliance; recommends process improvements. • Cross Training and Coverage: Participates in and delivers cross-training across Administrative Services functions; provides operational coverage for absent staff; coordinates interdepartmental counter coverage schedules. • Perform other duties as assigned.

When assigned as backup for City Clerk, duties may include the above and the following:
• Public Meeting Support: Prepares/coordinates agenda materials, packet publication, and postings in compliance with applicable requirements; manages meeting room/AV setup and streaming logistics; takes action minutes for City Council, boards, or commissions as assigned; coordinates post-meeting follow-ups (routing for signatures, indexing adopted items, updating task lists).
• Records and Agenda Management: Oversees document imaging/indexing standards; coordinates agenda packet assembly and posting; ensures adherence to timelines and formatting standards; and manages indexing and archival.

When assigned to support Community Development, Building, or Public Works Administration, duties may include the above and the following:
• Permit Application Intake (Lead Level): Oversees intake for Planning, Building, and Public Works permits; verifies completeness; resolves intake issues; coordinates fee assessments and receipts; ensures routing and tracking through permit workflows. • Contract Administration Support (Advanced): Coordinates routing for professional services and public works contracts; maintains insurance/endorsement tracking; monitors expirations and compliance documents; maintains contract logs and metadata; assists staff with procurement documents and templates; leads public counter operations; Page | 3
Class Specification - Administrative Services Coordinator Revised: 03/09/2026
coordinates with other City departments, engineers, project managers, and contract service providers to maintain processing timelines.
• Provides technical direction to Administrative Technicians and other city staff related to processing permit applications, and contract administration and approval processes.

Performs other duties as assigned.

Knowledge, Skills, and Abilities:

Knowledge of:
• Principles and practices of public counter management, cash handling and deposits. • Utility billing cycles and adjustments, customer account support, payments, basic reconciliation practices, and delinquency follow-up.
• Business licensing administration
• Accounts payable/receivable, basic accounting and reconciliation practices, and internal control concepts.
• Documentation and record keeping for confidential and sensitive documents such as personnel files, payroll records, and customer pay information. • Payroll processing support, employee and customer service techniques for providing highquality service, and de-escalation techniques. • Administrative procedures for agenda/records management, including Brown Act posting timelines (backup role) and action-oriented minutes.
• Effective use of modern office machines, banking and bill pay software, communications, and enterprise systems.
• Methods of effectively communicating complex information in understandable ways using plain English (or Spanish, if bilingual).
• Correct and effective use of the English language (and Spanish if bilingual) both orally and in writing, including grammar, semantics, spelling, and punctuation.

Ability to:
• Perform detailed clerical and administrative work with accuracy. • Coordinate a busy front counter; ensure coverage; resolve escalated issues; perform and review complex utility billing transactions.
• Communicate effectively with employees, City staff, ratepayers, and the public. • Administer business licensing and perform and coordinate AP/AR processes. • Enter pay and benefit changes into the payroll systems, accurately review and approve payroll registers, and serve as backup payroll processor while maintaining confidentiality. • Maintain confidential personnel and administrative records; • Prepare and post agenda packets and take clear action minutes. • Interpret and apply policies, procedures, and instructions; • Organize and prioritize multiple tasks; meet deadlines, train others; maintain checklists/desk manuals.
• Perform quality control and recommend process improvements • Effectively and efficiently operate standard office equipment and use computer Page | 4
Class Specification - Administrative Services Coordinator Revised: 03/09/2026
applications for research, reconciliation, communication, data entry, tracking, and reporting.
• Work under pressure, prioritize tasks effectively, and meet deadlines in a fast-paced environment.
• Cross-train in multiple Administrative Services functions and provide coverage as business needs arise
• Provide polite, helpful, and professional customer service to employees, customers, and coworkers.
• Communicate clearly and concisely, both verbally and in writing. • Maintain confidentiality and use discretion when handling personnel matters and sensitive records.
• Work independently within established guidelines and procedures; exercise sound judgment as appropriate.
• Perform accurate data entry, record maintenance, and routine administrative processing with strong attention to detail.
• Establish and maintain cooperative working relationships with coworkers, other city staff, community groups and businesses, and the public.
• Perform basic mathematical calculations and routine balancing tasks accurately. • Learn, interpret, explain in plain language, and apply relevant City policies, procedures, and regulations applicable to assigned work.
• Maintain organized records and reference materials and support consistent workflow/document tracking practices.

Education: High School Diploma or equivalent; college-level coursework in accounting, public/business administration, or a related field is desirable.

Experience: Three (3) years of increasingly responsible administrative, financial, utility billing/cashiering, or supporting human resources and payroll functions experience in a municipal or utility environment, including experience providing lead direction, conducting reconciliations, or resolving complex customer issues.

Special Requirements:
• Possession of a valid California Class C Driver’s License may be required. • Evening hours may be required to support public meetings or peak workload periods. • Bilingual skills (Spanish/English) desirable.

Physical Working Conditions:

Page | 5
Class Specification - Administrative Services Coordinator Revised: 03/09/2026
Mental Demands: Use written and oral communication skills; read and interpret data, information, and documents; perform math and reconciliations; learn and apply new information and systems; work under deadlines with interruptions; interact effectively with the public, staff, and vendors.

Physical Demands: Frequent sitting/standing at a public counter; walking, bending, reaching, and lifting office materials; use of hands and fingers to operate office equipment and handle currency; ability to lift and carry materials up to 30 pounds; ability to set up meeting spaces and move boxes of packets/forms as needed.

Environmental Conditions: Work is typically performed in a standard office environment and at public counters with moderate noise; frequent interaction with the public; occasional evening work for meetings; periodic work at other department counters; occasional exposure to outdoor elements when posting notices or attending off-site meetings.

Page | 1
Class Specification – Administrative Services Technician Revised: 03/09/2026
Job Description – Administrative Services Technician
Pay Range: $48,680 to $59,171
FLSA Status: Non-Exempt
Employment Status: Unrepresented Miscellaneous
Reports to: Administrative Services Technician
Position Summary: The Administrative Technician performs a variety of frontline customer service, cashiering, utility billing support, business licensing, accounts payable/receivable support, payroll processing or support (as assigned), permit intake (as assigned), contract administration support (as assigned), records management, and general administrative duties.

The position provides service at the public counter, by phone, and online; processes payments; reconciles accounts and daily receipts; intakes and routes forms and documents; maintains detailed and accurate records; and supports public meeting preparation and follow-up as assigned. Assignments may rotate to meet operational needs and ensure operational continuity.

Distinguishing Characteristics: This is a journey-level technical/clerical classification. Positions in this classification are expected to cross-train in at least two additional functional areas beyond a primary assignment and may be required to learn and perform any Administrative Services function as business needs arise. The Administrative Technician is distinguished from the Administrative Coordinator by the latter’s lead-level responsibilities, advanced technical duties, and quality-control responsibilities.

Supervision Given and Received: Receives general supervision from the Administrative Services Director or assigned supervisor. May receive lead direction from an Administrative Coordinator or supervision from an Administrative Services Analyst. Provides no direct supervision but may offer peer guidance and training to other staff as assigned.

Typical Duties and Responsibilities: The duties listed below are illustrative only. Management reserves the right to add, modify, change, or rescind work assignments and to make reasonable accommodations so that qualified employees can perform the essential functions of the job. • Public Counter and Cashiering: Provides counter and phone customer service; receives, records, and posts payments; issues receipts; balances a cash drawer; prepares daily batches and deposits according to City procedures.
• Utility Billing Support: Processes service starts/stops/changes; reviews meter reads; enters routine billing adjustments; generates notices; assists with billing cycles and delinquency procedures; researches account inquiries; coordinates with field staff. 111 E. Commercial Street
Willits, California 95490
Tel | 707.459.4601
Fax | 707.459.1562
www.cityofwillits.org
Gateway to the Redwoods
Page | 2
Class Specification – Administrative Services Technician Revised: 03/09/2026
• Business Licensing: Accepts and reviews business license applications and renewals; verifies completeness; maintains licensing records; prepares standard notices and correspondence.
• Accounts Payable/Receivable Support: Logs and routes invoices for approval; verifies coding; scans, indexes, and maintains financial documentation; assists with vendor updates, W-9 collection, and receivable records.
• Accounting Support: prepares a variety of schedules, charts, tables, graphs, and tracking tools with which to verify payment and invoices data, payroll data, and support year-end financial statements, month-end balancing, variance reports, and year-end audits. • Payroll Support: Collects and reviews time sheets for completeness; enters standard time/pay codes; assists with corrections and audit checklists; prepares routine payroll reports; maintains confidential payroll files and records; processes and submits payroll and payroll liabilities and related payments as directed; reports and pays payroll benefit vendors and taxes, submits quarterly payroll taxes, prepares and submits annual reporting for labor and payroll statistics, assists in monthly reconciliation of payroll liability accounts. • Records Management: Scans, indexes, and files documents; maintains retention schedules and destruction documentation; verifies data quality; prepares reports and data extracts.
• Public Meeting Support (Backup): As assigned or requested, prepares agenda materials and packets for posting; posts notices online and in physical locations; assists with meeting setup, visual projection, livestreaming, recording, and transcribing minutes, and speaker management; may take action notes for review.
• Cross-Training and Operational Coverage: Participates in cross-training across Administrative Services functions; provides backup coverage for other staff and departments as needed.
• General Office Support: Processes mail; orders supplies; updates forms and templates; creates checklists; performs data clean-up and quality-assurance tasks.

When assigned to support Community Development or Public Works administration perform the assigned duties above and the following:
• Permit Application Intake: Receives and reviews Planning, Building, and Public Works permit applications; ensures completeness; routes applications using established workflows; provides status updates to customers.
• Contract Administration Support: Assists with contract routing and document control; maintains contract logs; tracks insurance and endorsements; scans, indexes, and files contract documents; prepares routine correspondence.
• Business License Program Administrator: Administers the City’s business license program, seeking new business start-ups, business sales for new licenses, and business license annual renewals for existing businesses. Invoices business customers, receipts and records payments, sends out invoices and late notices, and produces a quarterly report of metrics.
• Counter Coverage: Provides counter assistance for Community Development and Public Works, including application intake, payments, and routing questions to appropriate staff. • Interdepartmental Coordination: Coordinates with planners, inspectors, engineers, and administrative staff to ensure timely processing of permits and contracts; assists with public notices and information materials.

Page | 3
Class Specification – Administrative Services Technician Revised: 03/09/2026
Knowledge, Skills, and Abilities:

Knowledge of:
• Principles and practices of customer service at a public counter. • Fundamentals of utility billing, customer account support, payments, basic reconciliation practices, and delinquency follow-up.
• General concepts of business licensing, fundamentals of entering, tracking and recording payments and cash receipts, basic payroll processing and reconciliation skills, basic business math and reconciliation skills.
• Accounts payable/receivable, basic accounting and reconciliation practices, and internal control concepts.
• Documentation and record keeping for confidential and sensitive documents such as personnel files, payroll records, and customer pay information. • Employee and customer service techniques for providing high-quality service, and deescalation techniques. • Effective use of modern office machines, banking and bill pay software, communications, and enterprise systems.
• Methods of effectively communicating complex information in understandable ways using plain English (or Spanish, if bilingual).
• Correct and effective use of the English language (and Spanish if bilingual) both orally and in writing, including grammar, semantics, spelling, and punctuation.

Ability to:
• Perform detailed clerical and administrative work with accuracy. • Coordinate a busy front counter; resolve escalated issues; perform and review complex payroll and benefit transactions.
• Communicate effectively with employees, City staff, and the public. • Review timecards for accuracy, work with supervisors and employees to correct discrepancies, process payroll, receive utility and business license payments, and other materials submitted by the public.
• Review and enter when necessary, pay and benefit changes into the payroll systems, accurately review and approve payroll registers, maintain personnel and administrative records, while maintaining confidentiality.
• Serve as backup for accounts payable, receivable, or utility billing, • Support and participate in the preparation and posting of agenda packets, when needed and staff public meetings when assigned.
• Interpret and apply policies, procedures, and instructions accurately and responsibly. • Organize and prioritize multiple tasks; meet deadlines, train others; maintain checklists/desk manuals.
• Perform quality control and recommend process improvements for payroll operations. • Effectively and efficiently operate standard office equipment and use computer applications for research, reconciliation, communication, data entry, tracking, and reporting.
• Work under pressure, prioritize tasks effectively, and meet deadlines in a fast-paced Page | 4
Class Specification – Administrative Services Technician Revised: 03/09/2026
environment.
• Cross-train in multiple Administrative Services functions and provide coverage as business needs arise
• Provide polite, helpful, and professional customer service to employees, customers, and coworkers.
• Communicate clearly and concisely, both verbally and in writing. • Work independently within established guidelines and procedures; exercise sound judgment as appropriate.
• Perform accurate data entry, record maintenance, and routine administrative processing with strong attention to detail.
• Establish cooperative working relationships with staff, vendors, and the public. • Perform basic mathematical calculations and routine balancing tasks accurately. • Learn, interpret, explain in plain language, and apply relevant City policies, procedures, and regulations applicable to assigned work.
• Maintain organized records and reference materials and support consistent workflow/document tracking practices.

Experience and Education: Any combination of education, training, and experience that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required qualifications would be:

Education: High School Diploma or equivalent.

Experience: Two (2) years of customer service and administrative/clerical experience involving cashiering, billing, licensing, payroll support, AP/AR, or permitting—preferably in a municipal or utility environment. Experience in a cross-functional administrative environment is desirable.

Physical Working Conditions:

Mental Demands: Use written and oral communication skills; read and interpret data; use math; apply rules and procedures; work under deadlines with frequent interruptions; work effectively with staff, vendors, and customers.

Physical Demands: Frequent sitting/standing at a counter or desk; bending, reaching, walking; lifting materials up to 30 lbs.; using hands for office equipment; setting up meeting rooms; carrying boxes.

Environmental Conditions: Work performed in an office/public counter environment with moderate noise; frequent public contact; occasional evening meetings; occasional work at other City facilities.

Page | 1
Class Specification – Administrative Services Technician-Term Limited CDD Revised: 03/09/2026
Job Description – Administrative Services TechnicianTerm Limited-Community Development Pay Range: $48,680 to $59,171
FLSA Status: Non-Exempt
Employment Status: Unrepresented Miscellaneous – Term Limited Reports to: Administrative Services Technician
This position is a limited-term appointment and is administratively funded by one or more grants.

The appointment is approved for three months and will be reassessed at the end of the threemonth term based on operational need and continued grant funding. Continuation beyond the initial term is not guaranteed and is subject to City authorization.

Position Summary: The Administrative Technician (Term Limited-Community Development) performs a variety of frontline customer service, cashiering, business licensing, permit intake, grant administration support, grant compliance and reporting, records management, public meeting support, and general administrative duties. The position provides service at the public counter, by phone, and online; processes payments; reconciles accounts and daily receipts; accepts and routes forms and documents; maintains detailed, accurate records; and supports public meeting preparation and follow-up as assigned. Assignments may rotate to meet operational needs and ensure operational continuity.

Distinguishing Characteristics: This is a journey-level technical/clerical classification. This classification is distinguished from other Administrative Technicians by its assignment to the Community Development Department and its term limitation.

Supervision Given and Received: Receives general supervision from the Community Development Director. Provides no direct supervision but may offer technical guidance and training to other staff as assigned.

The position supports the department’s grant-funded programs and must maintain accurate, audit-ready documentation. Duties include:
• Develops and submits grant documentation, including applications, reporting, ensuring compliance with grant program guidelines, and tracking eligible activities, costs, project 111 E. Commercial Street
Willits, California 95490
Tel | 707.459.4601
Fax | 707.459.1562
www.cityofwillits.org
Gateway to the Redwoods
Page | 2
Class Specification – Administrative Services Technician-Term Limited CDD Revised: 03/09/2026
progress, and required supporting materials.
• Maintains grant compliance records, including file organization, retention schedules, subrecipient documentation, and reporting logs.
• Prepares draft progress reports, reimbursement packets, and supporting documentation under staff direction.
• Ensures timekeeping, purchasing, and documentation comply with applicable grant conditions, City policies, and federal/state requirements. • Assists in collecting, compiling, and formatting data for grant close-out, audits, and quarterly funding reviews.
• Coordinates with Administrative Services, Community Development, and other City department staff to ensure all documentation aligns with funding requirements, deliverables, and timelines.
• Provides administrative support for public outreach, community engagement, and project work funded by grants.
• Permit Application Intake: Receives and reviews Planning, Building, and Public Works permit applications; ensures completeness; routes applications using established workflows; provides status updates to customers. Processes payments related to permits, licenses, and assigned fees; balances cash drawer; prepares daily deposits. Assists in preparing agenda materials, public notices, and meeting packets for Planning Commission or Council items originating from Community Development. Responds to internal and external information requests; prepares reports, spreadsheets, and mailing lists.
• Business License Program Administrator: Administers the City’s business license program, seeking new business start-ups, business sales for new licenses, and business license annual renewals for existing businesses. Invoices business customers, receipts and records payments, sends out invoices and late notices, and produces a quarterly report of metrics.
• Counter Coverage: Provides counter assistance for Community Development and Public Works, including application intake, payments, and routing questions to appropriate staff. • Interdepartmental Coordination: Coordinates with planners, inspectors, engineers, and administrative staff to ensure timely processing of permits and contracts; assists with public notices and information materials.

Knowledge, Skills, and Abilities:

Knowledge of:
• Principles and practices of customer service at a public counter. • General concepts of business licensing, fundamentals of entering, tracking and recording payments and cash receipts, basic business math and reconciliation skills. • Documentation and record keeping for confidential and sensitive documents such as personnel files, payroll records, and customer pay information.

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Class Specification – Administrative Services Technician-Term Limited CDD Revised: 03/09/2026
• Employee and customer service techniques for providing high-quality service, and deescalation techniques. • Permit intake procedures and basic planning/building terminology. • Record retention standards and document imaging.
• Basic principles of grant administration, compliance, reporting, and documentation requirements.
• Microsoft Office, permit tracking software, and basic data tools. • Effective use of modern office machines, banking and bill pay software, communications, and enterprise systems.
• Methods of effectively communicating complex information in understandable ways using plain English (or Spanish, if bilingual).
• Correct and effective use of the English language (and Spanish if bilingual) both orally and in writing, including grammar, semantics, spelling, and punctuation.

Ability to:
• Provide courteous, accurate, and efficient customer service. • Receive, review, and route permit and license applications. • Learn and maintain grant documentation and compliance procedures. • Track and summarize data for reporting purposes.
• Perform accurate data entry and cashiering tasks.
• Prioritize multiple tasks and meet deadlines.
• Communicate effectively orally and in writing, maintaining discretion and confidentiality. • Preparation and posting of public meeting agenda packets, when needed, and staff public meetings when assigned.
• Interpret and apply policies, procedures, and instructions accurately and responsibly. • Organize and prioritize multiple tasks; meet deadlines, train others; maintain checklists/desk manuals.
• Perform quality control and recommend process improvements for grant administration, application, compliance, and reporting.
• Effectively and efficiently operate standard office equipment and use computer applications for research, reconciliation, communication, data entry, tracking, and reporting.
• Work under pressure, prioritize tasks effectively, and meet deadlines in a fast-paced environment.
• Provide polite, helpful, and professional customer service to employees, customers, and coworkers.
• Communicate clearly and concisely, both verbally and in writing. • Work independently within established guidelines and procedures; exercise sound judgment as appropriate.
• Perform accurate data entry, record maintenance, and routine administrative processing with strong attention to detail.
• Establish cooperative working relationships with staff, vendors, and the public.

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Class Specification – Administrative Services Technician-Term Limited CDD Revised: 03/09/2026
• Perform basic mathematical calculations and routine balancing tasks accurately. • Learn, interpret, explain in plain language, and apply relevant City policies, procedures, and regulations applicable to assigned work.
• Maintain organized records and reference materials and support consistent workflow/document tracking practices.

Education: High School Diploma or equivalent.

Special Requirements:
• Possession of a valid California Class C Driver’s License may be required. • Evening hours may be required to support public meetings or peak workload periods.

Physical Working Conditions:

Environmental Conditions: Work performed in an office/public counter environment with moderate noise; frequent public contact; occasional evening meetings; occasional work at other City facilities.

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Class Specification – Community Development and Risk Manager Revised: 09/06/2026
Job Description – Community and Economic Development
Director
Pay Range $126,445 to $153,695
FLSA Status: Exempt
Employment Status: Unrepresented Executive Management
Reports to: City Manager
Position Summary: Under limited direction, the Community and Economic Development Director directs and materially participates in all day-to-day activities for the Community Development Department and represents the Department and the City attending various board and commission meetings. The position performs professional planning duties in long-range and current planning, permitting, and grant funding, and consults on development projects. In addition to planning responsibilities, the incumbent will oversee technical reviews and evaluations of land use and permit applications, facilitate hearings, provide staff support for related commissions and boards, maintain the City’s General Plan and zoning codes, and serve as the City’s Risk Manager, attending required meetings and providing training, assessment, and counsel to the City Manager City staff. The Community Development Manager ensures compliance with all aspects of the City’s General Plan and related ordinances and laws, directs and supervises staff and consultants, and performs related work as assigned.

Distinguishing Characteristics: This is an executive management classification that manages all day-to-day operations of community development and risk management. This class serves as the City’s professional expert on all matters related to planning, grants management, permit administration and processing, and general risk management. This position is distinguished from the Building and Public Works Director in that the latter’s responsibilities focus on building, capital improvement, utilities, and public works maintenance and operations for the City. This position requires significant independence, initiative, and discretion within established guidelines.

Typical Duties and Responsibilities: The duties listed below are illustrative only. Management reserves the right to add, modify, change, or rescind work assignments and to make reasonable accommodations so that qualified employees can perform the essential functions of the job. • Assume management responsibility for services and activities of the Department. 111 E. Commercial Street
Willits, California 95490
Tel | 707.459.4601
Fax | 707.459.1562
www.cityofwillits.org
Gateway to the Redwoods
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Class Specification – Community Development and Risk Manager Revised: 09/06/2026
• Develop and implement department goals, objectives, policies, and priorities. • Plan, direct, coordinate, and review the work plan for the Department. • Prepare and monitor the annual Department budget and expenditures. • Analyze and coordinate the preparation of reports and recommendations on planning and zoning matters, zoning ordinance interpretations, modifications, variances, and environmental review.
• Review and direct the preparation of special planning, zoning, and CEQA/environmental studies.
• Attend Risk Management Joint Powers Authority meetings and provide updates and training City staff; participate in risk and threat assessments and provide wise counsel. • Prepare Requests for Qualifications (RFQ) and administer consultant contracts. • Make presentations at City Council, Planning Commission, other commissions, and public meetings as required; represent the City on a variety of committees, both internal and external.
• Oversee the maintenance of detailed socio-economic data and relevant statistics; coordinate and participate in the development of technology-based planning statistics, records, and entitlement and permit tracking tools.
• Direct, coordinate, and review amendments to the General Plan; provides general plan and code interpretation as needed.
• Stay abreast of new trends and innovations in the field of community development and other services as they relate to the area of assignment. • Supervise, direct, coordinate, review, and participate in the work of professional, technical, and support staff.
• Provide direction to City staff on the processing of planning entitlements, such as subdivisions, use permits, and design review for conformance with laws, regulations and City standards.
• Approve, conditionally approve, or deny permits.
• Advise, consult, and administer contracts with professional planning consultants retained for the development of plans, and related studies and reports, providing direction and oversight as needed.
• Manage grant funding that includes seeking grant funding opportunities that can supplement agency resources and add capacity; prepare grant applications. • Develop, implement, and monitor grants for City departments, fulfilling their compliance responsibilities of grant management while promoting proper usage of grant funds and accurate record-keeping.
• Research, prepare, and present technical, fiscal, and administrative reports and other correspondence as appropriate and necessary.
• Analyze, review, and ensure compliance of proposals and grant budgets with policies, regulations, funding agency requirements, and basic accounting protocols and procedures, and coordinate compliance with documentation requirements. • Keep abreast of laws, principles, and techniques of planning, zoning, and environmental factors to maintain current knowledge as applied to the City's growth and development.

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Class Specification – Community Development and Risk Manager Revised: 09/06/2026
• Provide staff support to the Planning Commission and other applicable commissions/committees.
• Perform other related duties as assigned.

Knowledge, Skills, and Abilities:

Knowledge of:
• Analyze, review, and ensure compliance of proposals and grant budgets with policies, regulations, funding agency requirements, and basic accounting protocols and procedures, and coordinate compliance with documentation requirements. • Modern principles and practices, technical legal issues, and research methods of municipal planning, zoning, demographics, and environmental management. • Applicable Federal/State/Local laws and regulations related to planning and community development and risk management work.
• Permit tracking software and Bluebeam experience are a plus. • Principles and practices of leadership, motivation, team building, and conflict resolution. • Principles of organization, administration, budget, and personnel management. • Current trends in municipal planning.
• Grants administration and management.
• Permit administration and processing procedures.
• Administrative procedures for agenda/records management, including Brown Act posting timelines (backup role) and action-oriented minutes.
• Methods of effectively communicating complex information in understandable ways using plain English (or Spanish, if bilingual).
• Correct and effective use of the English language (and Spanish if bilingual) both orally and in writing, including grammar, semantics, spelling, and punctuation. • Modern office practices, procedures, and equipment, including computers and office software applications.
• Safe work practices.
• Principles and practices of excellent customer service.

Ability to:
• Interpret and evaluate plans, specifications, legal documents, and planning and zoning matters.
• Analyze, critique, and prepare written assessments of development proposals. • Understand and interpret laws, regulations, codes, and procedures • Observe performance and evaluate staff.
• Problem-solve department-related issues; and explain and interpret policy. • Contribute effectively to the accomplishments of City goals, objectives, and activities. • Analyze problems, identify alternative solutions, project consequences of proposed actions, and implement recommendations in support of goals.

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Class Specification – Community Development and Risk Manager Revised: 09/06/2026
• Analyze budget and technical reports; interpret and evaluate staff reports and related documents.
• Prepare map illustrations, tables, graphs, and other visual media for report and meeting presentations; navigate web-based Geographic Information Systems (GIS) systems that include land use information.
• Establish and maintain a variety of filing, record-keeping, and tracking systems. • Organize and prioritize a variety of projects and multiple tasks in an effective and timely. • Develop and implement division policies and procedures. • Establish and maintain cooperative and effective working relationships with coworkers, other city staff, community groups and businesses, and the public. • Perform advanced mathematical calculations and complex reconciliations accurately. • Learn, interpret, explain in plain language, and apply relevant City policies, procedures, and regulations applicable to assigned work.
• Effectively and efficiently operate standard office equipment and use computer applications for research, reconciliation, communication, data entry, tracking, and reporting.
• Maintain organized records and reference materials and support consistent workflow/document tracking practices.
• Travel between departments and project sites.
• Communicate effectively, tactfully, and positively in both oral and written. • Read, write, and comprehend the English language at a level necessary for effective job performance, exercising correct English usage, vocabulary, spelling, grammar, and punctuation.
• Operate and use modern office equipment and technology, including computers and applicable software.
• Maintain regular attendance and adhere to the prescribed work schedule to conduct job responsibilities.
• Utilize appropriate safety procedures and practices for assigned duties.

Experience and Education: Any combination of experience and education equivalent to the required knowledge and abilities would be qualifying. A typical way to obtain knowledge and abilities would be:

Education: Equivalent to a bachelor’s degree from an accredited college or university with major coursework in urban, city, or regional planning, public administration, or a related field.

Experience: Five (5) years of professional experience in the field of urban planning, including one (1) year of supervisory or project lead experience.

Licenses and Certifications:
• Possession at the time of hire and continued maintenance of a valid California Class C driver’s license is required.

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Class Specification – Community Development and Risk Manager Revised: 09/06/2026
• Possession of a certification from the American Institute of Certified Planners (AICP) or equivalent professional recognition is desired.

Physical Working Conditions:

Mental Demands: Use written/oral communication skills; analyze data, policy, and legal/contract materials; maintain confidentiality; work under deadlines with interruptions; establish effective relationships across the organization.

Physical Demands: Frequent sitting, keyboarding, and file/document handling; occasional standing/walking, bending, reaching, grasping; light lifting up to 30 lbs. (agenda boxes, records); occasional meeting room setup.

Environmental Conditions: Standard office environment with moderate noise; frequent public contact; occasional evening meetings; periodic interdepartmental site visits.

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Class Specification – Community Services Coordinator/City Clerk Revised: 03/09/2026
Job Description – Community Services Coordinator/
City Clerk
Pay Range: $79,794 to $96,987
FLSA Status: Exempt
Employment Status: Unrepresented Management
Reports to: City Manager
Position Summary: The Community Services Coordinator/City Clerk serves as the City’s primary public contact, ensuring high-quality customer service and a consistent and responsive customer experience for residents, businesses, community organizations, partner agencies, and visitors. The position sets citywide customer service standards and escalation procedures, coordinates complex inquiries across departments, and ensures the public receives accurate information and professional assistance. Additionally, this position serves as the City Clerk with responsibility for agendas, minutes, Brown Act, elections, Fair Political Practices Commission (FPPC), Public Records Act (PRA), and records management as the official legislative administrator, responsible for Brown Act compliance; agenda and packet production; minutes; resolutions and ordinances; elections administration; FPPC filings; Public Records Act coordination; and citywide records management/retention. In Willits’ hybrid model, the Clerk works adjacent to and in collaboration with the Administrative Services Department (Director, Analyst, Coordinator, and Technicians). The Clerk is the subject‑matter expert and authority for legislative and records functions, while Administrative Services staff are cross‑trained and provide operational support for agenda logistics, posting, meeting setup/AV, minutes for secondary bodies, records scanning/indexing, and related tasks to ensure continuity of operations.

Distinguishing Characteristics: This is a stand‑alone, public‑facing, professional classification that reports directly to the City Manager. Unlike a department head City Clerk, does not supervise an independent department; instead, it provides functional direction to cross‑trained Administrative Services personnel assigned to Clerk/customer service support. The position is distinguished by its dual authority: (1) citywide customer service leadership and escalation, and (2) statutory legislative/Clerk responsibilities (Clerk of the Council, Elections Official, Records Manager/Custodian of Records).

Supervision Given and Received: Receives policy and administrative direction from the City Manager. Provides functional/technical direction to Administrative Analyst(s), Administrative Coordinator(s), and Administrative Technician(s) assigned to support agendas/postings, minutes, records imaging/indexing, and frontline customer service/escalation tasks. This classification does not serve as a formal supervisor of a department.
111 E. Commercial Street
Willits, California 95490
Tel | 707.459.4601
Fax | 707.459.1562
www.cityofwillits.org
Gateway to the Redwoods
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Class Specification – Community Services Coordinator/City Clerk Revised: 03/09/2026
Typical Duties and Responsibilities: The duties listed below are illustrative only. Management reserves the right to add, modify, change, or rescind work assignments and to make reasonable accommodations so that qualified employees can perform the essential functions of the job. • Serve as the City’s first point of public contact; ensure courteous, accurate, and timely responses across counter, phone, email/portal, and events. • Lead customer service standards and escalation protocols; triage complex issues, coordinate interdepartmental resolution, and communicate status/next steps. • Maintain relationships with the Chamber of Commerce, local businesses, School District/Superintendent, County departments, and other governmental entities; coordinate joint communications and community‑facing initiatives.
• Develop/maintain public‑facing forms, handouts, checklists, and FAQs; ensure plain‑language explanations of processes, timelines, and legal requirements. • Coordinate public information related to agendas, meetings, records, and elections in partnership with the City Manager and departments. Works closely with the City Manager, City Council, department management, and other public and private entities in providing information and services of the City Manager’s Office and City Council. • Prepare, coordinate, and distribute City Council agendas and supporting documentation to City Council, Department Staff, and the public; ensure that the City Council chambers are prepared prior to meetings.
• Compose agenda reports, resolutions, draft ordinances, contracts, staff reports, proclamations, legal notices, and meeting minutes for the City Council and post all information as required in accordance with the Government Code, including publishing of all ordinances adopted by the City Council. Certifies and attests to the passage of all resolutions, ordinances, and minutes.
• Attend all open sessions of the City Council and is responsible for the follow-up, documentation, maintenance, and dissemination of Council actions, including minutes, ordinances, resolutions, execution of contracts, etc.
• Direct city-wide conflict of interest, ethics training, and Fair Political Practices activities and serves as filing officer for campaign disclosure statements and statements of economic interest; administers municipal elections as required.
• Administer Oath for City employees and officials. Serves as Notary Public. • Maintain a comprehensive index of all resolutions, ordinances, Minute Orders and City Council policies.
• Maintain custody of all official City records, such as deeds, agreements, claims and contracts pertaining to the City. Custodian of the City Seal. Maintains custody of litigation documentation as required by the City Manager.
• Maintain and update the City Municipal Code in conjunction with all City Departments. • Coordinate the procedures and activities of municipal elections.

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Class Specification – Community Services Coordinator/City Clerk Revised: 03/09/2026
• Receive subpoenas and process claims against the City in coordination with the Redwood Empire Municipal Insurance Fund procedures and/or the City Attorney. Processes claims after City Council or City Manager action.
• Provide notice of vacancies on City commissions, boards, and committees; receive and process applications for vacancies on these organizations; maintain an appointive listing of persons serving on all such boards, committees, and commissions. • Assist other departments by providing research and administrative documentation from the City's archives. Cooperates with other agencies, groups, and individuals in connection with providing information and documents as required; may answer complaints personally through knowledge of City ordinances and procedures.
• Receive and respond to all public records requests in accordance with the Government Code Public Records Act.
• Provide administrative assistance to the City Manager; read and route incoming mail; arrange for local and out-of-city meetings and conferences for the City Council and the City Manager. Prepares and signs routine correspondence.
• Maintain special event calendar, receive and process applications for special events at Cityowned facilities in coordination with City staff. Ensure all permits meet City requirements, including all insurance requirements.
• Provide follow-up on and coordinate City Council referrals and special projects, assist in the development and presentation of written and oral staff reports to City Council. Ensures follow-up of City Council and City Manager items.
• Provide confidential staff support to City Council, City Manager, and other Departments. • Attend all meetings of the City Council; take minutes; take, transcribe, and certify minutes of other meetings and administrative hearings as required. • Prepare written proclamations, resolutions, and ordinances. • Assist with the preparation and distribution of Council and Committee agenda materials; provide agendas to the media and coordinate media coverage of City Council meetings. • Administer City Records Management and Retention Program and Document Imaging System.
• Tracks City contracts and agreements, including tracking effective dates and compliance with insurance requirements.
• Assist staff with technical and administrative work related to codes and ordinances. • Assist with preparation and administer the budget for the City Clerk’s Office and City Elections.
• Monitor compliance with the Fair Political Practices Commission (FPPC) requirements. • Update Municipal Code books.
• Provide the public with information on the provisions of the Municipal Code. • Receive and process all Public Records Act Requests within the Government Code’s timeline.
• Handle facility rentals for all City-owned properties: Community Center, Council Page | 4
Class Specification – Community Services Coordinator/City Clerk Revised: 03/09/2026
Chambers, Conference Room, Recreation Grove Park, and athletic fields. • Proof, check, and file affidavits of publication and all public notices. • Administer oaths to employees and others as deemed appropriate. • Conduct or assist the County in the conduct of City elections and voter registration. • Monitor certificates of insurance, maintaining records and advising the public/contractors/staff on required content and form.
• Initiate and prepare correspondence as requested or required. • Perform Clerical functions as needed.
• Attends applicable conventions, seminars, and association meetings to remain current with legal requirements and issues related to elections and document management. • Perform other related duties as assigned.

Knowledge, Skills, and Abilities:

Knowledge of:
• Applicable Federal, State, and municipal laws, regulations, and procedures related to City Clerk functions, including municipal elections and public records. • Organization and functions of municipal government.
• Principles and procedures of record-keeping and records management. • Principles of organization, administration, budget, and personnel management. • English usage, grammar, spelling, and punctuation.
• Modern office practices, procedures, and equipment, including computers and office software applications.
• Principles and practices of management, supervision, and training. • Customer service standards, conflict resolution, and public information practices; accessibility considerations for public materials and postings. • Principles and practices of Municipal Code structure and maintenance. • Election laws and requirements of the State Fair Political Practices Commission • Programs and requirements for municipal records retention. • Basic provisions of the public contracts code.
• Train and provide functional direction to cross‑trained Administrative Services staff; ensure quality and consistency.
• Modern office practices and procedures, including the utilization of Microsoft software, Adobe Acrobat Pro.

Ability to:
• Plan, organize, direct and coordinate the activities of a City Manager's Office. • Establish and maintain positive and effective working relationships with the City Council, City Staff, the public, other governmental agencies, and the media.

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Class Specification – Community Services Coordinator/City Clerk Revised: 03/09/2026
• Maintain filing systems and complex records including confidential data. • Organize material in compliance with laws, regulations, and policies. • Supervise, train, and evaluate assigned professional, technical, and clerical personnel. • Interpret and apply administrative and departmental policies, laws, and rules. • Locate and assemble data; provide information and organize material in conformance with laws and procedures.
• Interpret a wide variety of documents and apply knowledge of diverse procedures. • Keep abreast of laws, regulations, and pertinent professional knowledge related to the field.
• Communicate effectively, both orally and in writing.
• Efficiently take and transcribe notes by any method that will produce accurate minutes.. • Lead citywide customer service standards and escalations; provide accurate, timely, and empathetic support to the public.
• Make independent judgments in applying complex laws, rules, and regulations. • Perform and manage difficult, complex, and responsible administrative, secretarial, and clerical work.
• Communicate clearly and concisely in writing and verbally; prepare readable minutes and public‑facing notices.
• Exercise sound, independent judgment; prioritize multiple deadlines; maintain confidentiality. • Maintain record-keeping systems.
• Work cooperatively and effectively with others, including City staff, agency representatives, and the public.
• Record and prepare minutes of meetings.
• Multi-task and prioritize.
• Exercise a critical approach to the regular routine of work and make suggestions for improvements.
• Prepare clear, concise, and complete analyses, proposals, reports, and other written materials.

Experience and Education: Any combination equivalent to experience and education likely to provide the required knowledge and abilities would be qualifying. A typical way to obtain the knowledge and abilities would be:

Education: Associate’s degree in public administration, business, communications, or a related field; Bachelor’s degree desirable. Completion of professional City Clerk training (e.g., CMC pathway) is desirable.

Experience: Four (4) years of progressively responsible administrative experience in municipal government supporting legislative processes, records, agenda/minutes, elections, FPPC compliance, and/or customer service leadership; experience serving as a City/Deputy City Clerk or agenda/records lead is highly desirable.

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Class Specification – Community Services Coordinator/City Clerk Revised: 03/09/2026
Licenses and Certifications:
• The ability to convey oneself between multiple geographic locations daily and in a timely manner is required, or possession of, or the ability to obtain a valid California Driver's License by the time of appointment.
• Public Notary Certification is highly desirable.

Physical Working Conditions:

Mental Demands: Frequent deadlines; close attention to legal detail; tact and diplomacy; discretion with confidential information; regular public and interdepartmental contact.

Physical Demands: Frequent sitting/keyboard use; occasional standing/walking, bending, and reaching; lifting and carrying agenda boxes or records up to 30 pounds; meeting room and AV setup.

Environmental Conditions: Standard office and public meeting environments; evening meetings; occasional off‑site postings/errands; moderate noise and frequent interruptions.

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Class Specification – Building and Public Works Director Revised: 03/09/2026
Job Description – Building and Public Works Director
Pay Range
FLSA Status:

Employment Status:

Reports to:
$114,836 - $143,544 Annually
Exempt
Unrepresented Executive
Manager City Manager
Position Summary: Under general direction by the City Manager, the Building and Public Works Director serves as an executive leader responsible for policy direction, program administration, regulatory compliance, and operational oversight for the City’s:
• Building Division (Building Official role)
• Capital Improvement Program (CIP)
• Public Works Operations (water, sewer, stormwater, streets, parks, fleet, and facilities) • Utilities operations and compliance
• Floodplain management (FEMA)
• Emergency response and disaster recovery support
• Code enforcement and Building Inspection (building & municipal code) The Building and Public Works Director plans, organizes, and directs all administrative, technical, and field functions of the department; ensures compliance with Federal, State, and local regulations; provides professional expertise to elected and appointed officials; and leads a diverse staff of technical, supervisory, and professional personnel.

Distinguishing Characteristics: This is an executive management classification responsible for both Building and Public Works operations. The Building and Public Works Director serves as the City’s Building Official, with legal authority over the interpretation and enforcement of the building code. Provides broad leadership for utilities operations, CIP projects, and public infrastructure maintenance. Represents the City in complex technical, regulatory, and interagency matters.

Oversee the full lifecycle of City infrastructure: planning, budgeting, construction, maintenance, and compliance. This position is a member of the City’s Executive Team and may serve in the Incident Command System as assigned. This role requires a unique combination of professional engineering/construction judgment, regulatory expertise, and municipal leadership experience.

Supervision Received and Given: The Building and Public Works Director receives administrative direction from the City Manager and exercises direct and indirect supervision over management, supervisory, professional, technical, field, and administrative personnel.

Check to see that requirements imposed by Site Plan Review, Conditional Use Permit, or Variance procedures are carried out.
• Attend meetings of the City Council, Planning Commission, Technical Advisory Committee, and professional organizations as required.
• Ensure that instrumentation, automatic controls, generators, alarms, Supervisory Control, and Data Acquisition (SCADA) and mainline flow meters are accurate and always operating. • Plan, direct, and evaluate operations for water distribution, wastewater collection, stormwater, streets, parks, fleet, and facilities.
• Ensure compliance with the State Water Resources Control Board (SWRCB), the California Water Environment Association (CWEA), the Environmental Protection Agency (EPA), the California Occupational Safety and Health Administration (OSHA), and other regulatory requirements.
• Direct the management of SCADA systems, emergency power systems, and system instrumentation.
• Oversee asset management, preventative maintenance, and utility engineering functions. • Direct after-hours response to utility system alarms and emergencies. • Lead in the deployment and coordination of personnel and equipment in emergency situations.
• Oversee scoping, budgeting, design, construction, and closeout of capital projects. • Administer public works contracts, bid processes, RFIs, submittals, and project inspection. • Prepare long-term capital planning and infrastructure assessments. • Prepare and administer department and division budgets.

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Class Specification – Building and Public Works Director Revised: 03/09/2026
• Develop policies, procedures, work plans, key performance indicators, and service standards.
• Draft reports, resolutions, and presentations for the City Council and commissions. • Direct, supervise, evaluate, hire, and provide coaching and discipline for staff in collaboration with the Administrative Services Department and human resources best practices.
• Ensure staff development, professional certifications, and safety training occurs, is effective, compliant, and timely.
• Represent the City with contractors, agencies, regulatory bodies, and the community. • Act as the City’s Floodplain Manager and support Emergency Operations Center activities. • Perform related duties as assigned.

Knowledge, Skills, and Abilities:

Knowledge of:
• Thorough knowledge of California Building, Plumbing, Mechanical, Electrical, and energy codes, and considerable knowledge in related construction trades, State Housing Law, Americans with Disabilities Act (ADA).
• Construction methods, materials, and accepted safety standards. • Federal Emergency Management Administration (FEMA) Flood Plain Administration Procedures.
• State and Municipal codes, ordinances, and regulations relating to zoning, building construction, electrical, plumbing, mechanical, stormwater, water, and sewer treatment, operations, and installations.
• Principles and practices of leadership, organizational management, and supervision, including techniques of personnel administration.
• Capital project delivery, public contracting, and engineering plan review. • Principles of supervision, leadership, performance management, labor relations. • FEMA floodplain management and hazard mitigation programs. • Budget development, financial analysis, asset management, and strategic planning. • SCADA systems, mechanical/electrical systems relevant to utilities operations. • Occupational health & safety (Cal/OSHA), confined space, trench safety, and emergency response.
• Effective report writing techniques for internal and external stakeholders. • Computerized asset management systems and ArcGIS systems. • Industry standards for water, sewer, and stormwater utility systems' preventative maintenance programs.

Ability to:
• Exercise independent judgment with minimal supervision. • Provide decisive leadership in both routine and emergency conditions; develop staff, create a motivational environment, and maintain a high-performing, service-oriented department Page | 4
Class Specification – Building and Public Works Director Revised: 03/09/2026
• Interpret, apply, and explain complex codes and regulations. • Manage multiple concurrent projects and tight timelines. • Communicate effectively with staff, Council, developers, and the public. • Conduct technical reviews and make sound engineering/judgment-based decisions. • Establish and maintain effective proactive work relationships with City staff, public officials, contractors, and the public.
• Communicate logically and clearly, both orally and in writing; follow oral and written instructions.
• Deal fairly, objectively, and impartially with others. • Analyze water, sewer, and storm water systems to identify problems and determine optimum solutions.
• Analyze, project, and prepare department and project budgets. • Administer the various industrial safety regulations as they apply to assigned operations. • Maintain accurate records and prepare clear and concise reports. • Perform technical research work, detailed analyses, and preparation of comprehensive reports.
• Read and interpret plans, specifications, blueprints, sketches, and technical manuals. • Bend, stoop, reach, carry, crawl, climb, and lift as necessary to perform assigned duties. • Work in high concentrations of dust and sawdust in remodeling sites and newly insulated buildings.
• Maintain confidentiality of sensitive information.

Education: Bachelor’s degree in civil engineering, Construction Management, Public Administration, Architecture, or a closely related field. A Master’s in public administration, Engineering, Construction Management, or a related discipline is highly desirable.

Experience: Seven (7) years of increasingly responsible experience in building inspection/plan review, public works, utilities, engineering, or construction, including three (3) years in a supervisory or management capacity. Experience as Chief Building Official, Public Works Director, City Engineer, or Utilities Superintendent in a public agency.

Special Requirements:

Incumbent must be able to respond to after-hours utility or public works emergencies and travel to various locations within and outside of the City of Willits to fulfill job responsibilities.

Licenses and Certifications:

Required:
• Certification as a Combination Building Inspector from the International Code Council (ICC).

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Class Specification – Building and Public Works Director Revised: 03/09/2026
• Certification as a Combination Plans Examiner from the International Code Council (ICC). • Possession and maintenance of a valid California Class C Driver’s License. • Certification as a Certified Building Official (CBO) within twelve (12) months of hire. • Certifications from the California Water Resources Control Board (SWRCB) o Water Distribution Operator Grade D2 within (6) months of hire. o Water Treatment Operator Grade T2 within (8) months of hire.

Desired:
• Possession of a valid Collection System Maintenance Certificate (Grade 3 or above) issued by the California Water Environment Association (CWEA). • Possession of a valid Water Distribution Operations Certificate (Grade D3 or above) issued by the California State Water Resources Control Board. • Possession of a valid Water Treatment Operations Certificate (Grade T3 or higher) issued by the California State Water Resource Control Board.
• Possession of a valid Wastewater Treatment Operations Certificate (Grade T2 or higher), issued by the California State Water Resource Control Board. • Certification as a Project Management Professional (PMP) from the Project Management Institute or an accredited university or other comparable program. • Fire Plans Examiner or Fire Inspector I by the International Code Council (ICC) • Certified Floodplain Manager (CFM) from the Association of State Floodplain Managers, Inc.
• Certified Public Works Professional (CPWP-M or CPWP-S from the American Public Works Association
Physical Working Conditions
Mental Demands: Use written/oral communication skills; analyze data, policy, and legal/contract materials; maintain confidentiality; work under deadlines with interruptions; establish effective relationships across the organization.

Physical Demands: The physical demands described here are representative of those an employee must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk and hear. The employee is frequently required to sit. The employee is occasionally required to stand, walk, use hands, and reach with hands and arms. The employee must regularly lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Environmental Conditions: The work includes indoor office work, construction site inspections, exposure to dust, noise, chemicals, and outdoor weather; ability to lift 50 lbs.; ability to work safely in confined spaces and hard-hat areas. The noise level in the work environment is usually moderate, but it may vary by location. Typically, work is performed in an office environment, water, sewer and storm water utility facilities and at construction sites; exposure to outdoor elements; extensive use of the telephone and radio; repetitive keyboarding on a computer; ability to walk on uneven ground; sit for extended periods; maintain concentration and focus for extended periods; drive daily to various locations within and outside the City of Willits; ability to work safely in a hardhat construction zone; some exposure to construction related chemicals and products.

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Class Specification – Building and Public Works Superintendent Revised: 03/09/2026
Job Description – Building and Public Works
Superintendent
Pay Range: $80,985 to $98,438 Annually
FLSA Status: Exempt
Employment Status: Management
Reports to: Building and Public Works Director
Position Summary: The Building and Public Works Superintendent is responsible for planning, organizing, supervising, and coordinating municipal maintenance operations within the Building and Public Works Department. This position provides leadership and oversight of maintenance programs supporting City buildings, facilities, parks, grounds, recreational amenities (including pool facilities as assigned), and operational sites supporting utility functions. The Superintendent oversees staff and contractor work activities, ensures preventive maintenance planning and safe work practices, supports budgeting and resource planning, and coordinates maintenance services to promote reliable operations and efficient service delivery.

Distinguishing Characteristics: The Building and Public Works Superintendent is a supervisory-level classification responsible for planning, coordinating, and directing municipal maintenance programs and staff supporting City buildings, facilities, parks, grounds, and operational sites. Incumbents are expected to exercise independent judgment within established guidelines, prioritize work based on operational needs, and ensure work is performed safely and efficiently.

This classification is distinguished from lead or journey-level maintenance positions by its responsibility for overall work planning, employee supervision, inspection of work quality, coordination of maintenance activities across multiple sites, and oversight of resources, scheduling, and service delivery. The position may also provide input into budgeting, purchasing, and contractor coordination as assigned.

Supervision Given and Received: The Superintendent receives general direction from the Building and Public Works Director. The Superintendent provides direct supervision to professional, advanced-journey, journey, and entry-level maintenance operations staff in the department and may provide indirect supervision or work direction to utility personnel performing maintenance duties.

Typical Duties and Responsibilities: The duties listed below are illustrative only. Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.
111 E. Commercial Street
Willits, California 95490
Tel | 707.459.4601
Fax | 707.459.1562
www.cityofwillits.org
Gateway to the Redwoods
Page | 2
Class Specification – Building and Public Works Superintendent Revised: 03/09/2026
• Plan, organize, assign, supervise, and evaluate the work of assigned maintenance staff supporting City buildings, facilities, parks, grounds, utilities, treatment plants, and operational sites.
• Oversee a maintenance program that includes preventative and predictive maintenance planning, work scheduling, inspections, and prioritization of repairs and service requests. • Coordinate maintenance, repair, and minor improvement projects; ensures timely completion and adherence to City standards and safe work practices. • Oversee work performed at City buildings and facilities, including facilities supporting utility operations and service delivery.
• Oversee parks, grounds, and recreational facility maintenance activities, including related public-use amenities such as pool facilities, as assigned. • Develop and maintain effective work procedures, schedules, and records to support consistent service delivery and accountability.
• Conduct site inspections; identify maintenance needs and safety hazards; direct corrective action and track completion of work.
• Supervise staff performance, including training, coaching, work direction, and supporting performance documentation consistent with City practices. • Participate in workforce planning, including coordinating staffing coverage, recommending training needs, and assisting with hiring-related activities as assigned. • Coordinate and monitor the use, maintenance, and readiness of equipment, tools, and materials; support inventory planning and replacement needs. • Support budget development and cost awareness efforts for assigned maintenance programs, including tracking use of supplies, equipment, and contracted services. • Assist with purchasing and vendor coordination, including obtaining quotes, preparing documentation, monitoring contractor performance, and verifying work completion as assigned.
• Coordinate with other City departments to plan maintenance work, respond to service requests, and support the needs of City operations and the community. • Respond to public complaints, inquiries, and concerns regarding facilities, grounds, or maintenance issues and coordinate appropriate follow-up. • Oversee coordination of recreation and cultural activities with contractors, partners, and outside agencies.
• Prepare and maintain a variety of records and reports, including managing budgeted funds.
• Assist in the planning and implementation of special events. • Conduct regular safety and work technique training sessions with employees. • Keep records of all training, materials application, equipment maintenance, pest outbreaks, and weather conditions.
• Coordinate and support park activities with other City Departments, outside agencies, and the public.

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Class Specification – Building and Public Works Superintendent Revised: 03/09/2026
• Support and participate in researching new programs and developing new leases for programming partnerships.
• Assist with organizing community meetings pertaining to programs and facilities. • Support emergency response and urgent maintenance needs, including after-hours response as required by assignment.
• Perform other duties as assigned.

Knowledge, Skills and Abilities:

Knowledge of:
• Principles, methods, materials, tools, and equipment used in municipal maintenance and repair operations for buildings, facilities, parks, and grounds. • Preventive maintenance concepts and work planning methods. • Supervisory and leadership practices, including work assignment, employee training, inspections, and performance oversight.
• Safety practices and procedures applicable to public works maintenance activities and operational job sites.
• Basic purchasing, vendor coordination, and contract support practices. • Work documentation practices, including recordkeeping, maintenance tracking, and reporting methods.
• Customer service and communication practices applicable to responding to staff and public concerns.

Ability to:
• Plan, organize, supervise, coordinate, and inspect municipal maintenance operations and staff work assignments.
• Provide leadership, coaching, and training to employees while maintaining a safetyfocused and service-oriented work environment. • Evaluate work quality, ensure compliance with procedures, and resolve operational issues effectively.
• Prioritize multiple demands, manage competing deadlines, and respond appropriately to urgent maintenance issues.
• Coordinate work with multiple departments and external service providers while managing competing priorities.
• Assist with budget and resource planning and monitor supplies, equipment needs, and contracted services.
• Maintain accurate records and prepare routine reports related to maintenance operations. • Communicate clearly and effectively orally and in writing. • Establish and maintain effective working relationships with employees, other City departments, contractors, vendors, and the public.
• Supervise, train, and evaluate staff.
• Drive a City vehicle to and from City sites to assess conditions and deliver tools and materials.

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Class Specification – Building and Public Works Superintendent Revised: 03/09/2026
• Understand and carry out oral and written instructions. • Convey an idea clearly and persuasively in an easily understood manner. • Analyze situations carefully and adopt effective courses of action. • Perform heavy manual work, lifting up to 50 pounds.
• Work in outdoor environments and around operational work sites requiring safe work practices.
• Work flexible hours, including weekends and holidays. • Coordinate and compile information and statistics into complete, clear, and concise records and reports.
• Operate and use a computer and appropriate software programs for long periods of time. • Stand for long periods of time.
• Traverse riparian, uneven, or steep ground.
• Bend and stoop repeatedly in the performance of maintenance duties. • Maintain routine work records and support consistent documentation practices. • Properly interpret and make decisions in accordance with laws, regulations, and policies. • Work well independently, using independent judgement effectively in a fast-paced, often hectic environment, and meet established deadlines.
• Establish and maintain effective working relationships with employees, City staff, contractors, and the public.
• Use modern data management and communication equipment, hardware, and software. • Use tools, equipment, and materials required to support municipal maintenance operations.

Education: High School Diploma or equivalent. Additional coursework or training in supervision, facilities management, or related areas is desirable.

Experience: Four (4) years of increasingly responsible experience in municipal maintenance operations involving facilities, parks/grounds, and/or public works maintenance, including at least two (2) years in a supervisory capacity.

Special Requirements:
● Possession of a valid Class C or higher California driver’s license. ● Availability for after -hours/emergency response as needed. ● Maintain a HAZWOPER 40-hour certificate; maintain Traffic Control and Flagging Certificate.
● Attain and maintain, within twelve months of appointment, or as soon as administratively possible, current certification to serve as the City’s Competent Soils Person, including the OSHA Excavation Safety Certificate; certification in sub-surface installations Page | 5
Class Specification – Building and Public Works Superintendent Revised: 03/09/2026
pursuant to the standards set forth by California Government Code 4216 and the Common Ground Alliance; maintain First Aid CPR Certificate as defined in City policy. ● Possession of Water Distribution Grade 2 at the time of appointment. ● Wastewater Collection System Grade 1 Certification is desirable, but not a requirement. ● Possession of, or ability to obtain, and maintain a State Pool Operator License.

Possession of, or ability to obtain, State of California Pesticide Application Spraying Certificate.
● Possession of, or ability to obtain, a Playground Inspector Certificate. ● CPR for infants, children, adults, and a standard first aid certificate must be obtained within the first three months of employment.

Physical Working Conditions:

The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Mental Demands: While performing the duties of this class, the employee must be able to use written and oral communication skills; read and interpret data, information and documents; develop and interpret policies and procedures; use math and mathematical reasoning; learn and apply new information or new skills; work under deadlines with interruptions; and interact effectively with City staff, management, contractors, vendors, and public.

Physical Demands: Frequent standing, walking, climbing, bending, kneeling, reaching, and working in outdoor environments; ability to inspect facilities, parks, and job sites; ability to use hands and fingers to operate office equipment and field tools as needed; ability to lift and carry tools, equipment, and materials typically up to 50 pounds, with heavier lifting, pushing, and pulling performed with assistance or mechanical aids; ability to push and/or pull carts, equipment, materials, or objects typically up to 100 pounds; ability to work around machinery and maintenance operations; and ability to safely operate vehicles and equipment associated with municipal maintenance services.

Environmental Conditions: The noise level in the work environment is usually moderate to loud, and it may vary by location. Typically, work is performed outdoors in public rights-of-way, parks, streets, and at City facilities; frequent exposure to outdoor elements including heat, cold, rain, wind, and sun; exposure to dust, pollen, and/or other allergens; extensive walking and standing; ability to walk on uneven ground; frequent bending, stooping, kneeling, climbing, pushing, pulling, and lifting; operation of light and heavy equipment and use of hand and power tools; exposure to moving vehicles, traffic hazards, and construction zones; ability to work safely around heavy machinery and equipment; occasional exposure to fumes, oils, solvents, pesticides/herbicides, and other maintenance-related chemicals and products; use of radios and mobile phones for communication; may work early mornings, evenings, weekends, and/or during emergencies as needed.

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Job Description – Building and Public Works Maintenance Foreman Revised: XX/2026
Job Description – Building and Public Works
Maintenance Foreman
Pay Range: $58,560 to $71,180 Annually
FLSA Status: Non-Exempt
Employment Status: IBEW
Reports to: Building and Public Works Maintenance Superintendent Position: The Building and Public Works Maintenance Foreman is responsible for organizing, assigning, scheduling, and reviewing the work of assigned staff engaged in the maintenance, repair, and construction of City buildings, facilities, parks, grounds, and water and wastewater utility lines, and City-owned recreation and play areas, equipment, and facilities; responds to maintenance service requests. This position provides day-to-day field supervision and handson leadership and training to maintenance staff who are supporting City buildings, facilities, parks, grounds, and operational sites (including utility-related buildings and grounds). The Building and Public Works Maintenance Foreman ensures work is completed safely and efficiently, in accordance with City standards; provides training and work direction to staff; and supports the coordination of maintenance activities, service requests, and other duties as assigned. This position may perform skilled maintenance work and provide highly responsible support to the Superintendent or other assigned supervisor.

Distinguishing Characteristics: This position is a working foreman and master-level classification responsible for possessing the skills and applicable training required by the classification to perform all aspects of the building and construction trades, and for daily supervision and work direction of staff performing construction, removal, maintenance, landscape, and repair activities at City facilities, parks, and operational sites. The Building and Public Works Maintenance Foreman is distinguished from Building and Public Works Maintenance Worker classifications by responsibility for assigning work, inspecting work performed, training staff, coordinating field activities, and ensuring safe work practices. This position differs from the Building and Public Works Maintenance Superintendent by having greater day-to-day crew leadership responsibility and less overall program planning and administrative oversight.

Supervision Given and Received: The Building and Public Works Maintenance Foreman receives general supervision from the Building and Public Works Maintenance Superintendent.

This position is a lead worker, scheduling work and providing training, work direction, and redirection to lower-level maintenance personnel.

Typical Duties and Responsibilities: The duties listed below are illustrative only. Management reserves the right to add, modify, change, or rescind the work assignments of different 111 E. Commercial Street
Willits, California 95490
Tel | 707.459.4601
Fax | 707.459.1562
www.cityofwillits.org
Gateway to the Redwoods
Page | 2
Job Description – Building and Public Works Maintenance Foreman Revised: XX/2026
positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.
• Organizes, assigns, schedules, and reviews the work of assigned staff performing maintenance and repair activities for City buildings, facilities, roads, parks, grounds, and operational sites, including water and wastewater treatment plants and distribution, transmission, and collection lines.
• Provides day-to-day field supervision and participates in work activities requiring highly skilled, semi-skilled, and skilled maintenance knowledge. • Assists with planning, prioritizing, and coordinating daily work activities, including preventative maintenance, predictive maintenance, and response to service requests. • Inspects work sites and completed work for quality, safety, and adherence to City standards and work requirements; identifies maintenance needs and directs corrective action.
• Ensures compliance with safe work practices and promotes safety awareness in maintenance operations.
• Provides training, guidance, and direction to staff regarding work methods, equipment use, and safe operating procedures.
• Coordinates maintenance support for City buildings and facilities, including utility-related buildings and operational areas, as assigned.
• Coordinates parks, grounds, and facility maintenance activities, including public-use amenities as assigned.
• Coordinates with other City departments and staff to schedule work, respond to maintenance concerns, and support efficient service delivery. • Administers and coordinates assigned vendor and contractor activities as assigned; helps monitor work completion and service quality.
• Orders and oversees ordering and inventory control for equipment readiness, tools, supplies, and materials consistent with City procedures. • Maintains routine records and documentation such as work logs, service requests, inspections, schedules, and related reports.
• Responds to inquiries or concerns from City staff and the public and ensures appropriate follow-up as needed.
• Participates in and oversees administration of the recreation programs, including processing registration forms, accepting fees, working with instructors, scheduling facilities for use, and requesting insurance coverage.
• Supervise, train, and evaluate assigned personnel.
• Assists in coordinating recreation and cultural activities with contractors, partners, and outside agencies.
• Prepare and maintain a variety of records and reports, including managing budgeted funds.
• Assist in the planning and implementation of special events. • Respond to citizen complaints and inquiries.
• Conduct regular safety and work technique training sessions with employees. • Keep records of all training, materials application, equipment maintenance, pest outbreaks, and weather conditions.
• Coordinate and provide assistance on park activities with other City Departments, outside agencies, and the public.
• Researches new programs and develops new leases for programming partnerships. • Assists with organizing community meetings pertaining to programs and facilities. • Supports emergency response and urgent maintenance needs, including after-hours Page | 3
Job Description – Building and Public Works Maintenance Foreman Revised: XX/2026
response as assigned.
• Performs other duties as assigned.

Knowledge, Skills and Abilities:

Ability to:
• Organize, assign, supervise, and participate in municipal maintenance activities and ensure consistent work quality and productivity.
• Train and guide employees in safe and effective work methods and support a positive, service-oriented work environment.
• Inspect work sites and identify maintenance needs, hazards, and corrective actions. • Communicate clearly and effectively with staff, supervisors, other departments, contractors, and the public.
• Prioritize work and respond appropriately to urgent maintenance issues and changing demands.
• Use a variety of tools and equipment skillfully.
• Communicate clearly and concisely, orally and in writing. • Supervise, train, and evaluate staff.
• Drive a City vehicle to and from City sites to assess conditions and deliver tools and materials.
• Understand and carry out oral and written instructions. • Convey an idea clearly and persuasively in an easily understood manner. • Analyze situations carefully and adopt effective courses of action. • Perform heavy manual work, lifting up to 50 pounds.
• Work in outdoor environments and around operational work sites requiring safe work practices.
• Work flexible hours, including weekends and holidays. • Coordinate and compile information and statistics into complete, clear, and concise records and reports.
• Operate and use a computer and appropriate software programs for long periods of time.

Page | 4
Job Description – Building and Public Works Maintenance Foreman Revised: XX/2026
• Stand for long periods of time.
• Traverse riparian, uneven, or steep ground.
• Bend and stoop repeatedly in the performance of maintenance duties. • Maintain routine work records and support consistent documentation practices. • Properly interpret and make decisions in accordance with laws, regulations, and policies. • Work well independently, using independent judgement effectively in a fast-paced, often hectic environment, and meet established deadlines.
• Establish and maintain effective working relationships with employees, City staff, contractors, and the public.
• Use modern data management and communication equipment, hardware, and software. • Use tools, equipment, and materials required to support municipal maintenance operations.

High School Diploma or equivalent; and three (3) years of increasingly responsible experience in municipal maintenance operations involving facilities, parks/grounds, and/or public works maintenance, including at least one (1) year in a lead or supervisory role.

Special Requirements:
● Possession of a valid Class C or higher California driver’s license. ● Availability for after-hours/emergency response as assigned. ● Maintain a HAZWOPER 40-hour certificate; maintain Traffic Control and Flagging Certificate.
● Attain and maintain, within twelve months of appointment, or as soon as administratively possible, current certification to serve as the City’s Competent Soils Person, including the OSHA Excavation Safety Certificate; certification in sub-surface installations pursuant to the standards set forth by California Government Code 4216 and the Common Ground Alliance; maintain First Aid CPR Certificate as defined in City policy. ● Possession of Water Distribution Grade 2 at the time of appointment. ● Wastewater Collection System Grade 1 Certification is desirable, but not required. ● Possession of, or ability to obtain, and maintain a State Pool Operator License.

Physical Working Conditions:

Page | 5
Job Description – Building and Public Works Maintenance Foreman Revised: XX/2026
Mental Demands: While performing the duties of this class, the employee must be able to use written and oral communication skills; read and interpret data, information and documents; develop and interpret policies and procedures; use math and mathematical reasoning; learn and apply new information or new skills; work under deadlines with interruptions; and interact effectively with City staff, management, contractors, vendors, and public.

Environmental Conditions: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate to loud and may vary depending on location. Typically, work is performed outdoors in public rights-of-way, parks, streets, and at City facilities; frequent exposure to outdoor elements including heat, cold, rain, wind, and sun; exposure to dust, pollen, and/or other allergens; extensive walking and standing; ability to walk on uneven ground; frequent bending, stooping, kneeling, climbing, pushing, pulling, and lifting; operation of light and heavy equipment and use of hand and power tools; exposure to moving vehicles, traffic hazards, and construction zones; ability to work safely around heavy machinery and equipment; occasional exposure to fumes, oils, solvents, pesticides/herbicides, and other maintenance-related chemicals and products; use of radios and mobile phones for communication; may work early mornings, evenings, weekends, and/or during emergencies as needed.

Page | 1
Job Description – Building and Public Works Maintenance Worker I Revised: 02/xx/2026
Job Description – Building and Public Works
Maintenance Worker I
Pay Range: $41,181 to $50,056 Annually
FLSA Status: Non-Exempt
Employment Status: IBEW
Reports to: Building and Public Works - Maintenance Superintendent Position: The Building and Public Works Maintenance Worker I performs a variety of routine and semi-skilled maintenance, repair, and upkeep duties for City buildings, facilities, water and wastewater utility lines, parks, grounds, and performs activities related to City infrastructure and treatment plants, and other duties as assigned.

Distinguishing Characteristics: This position is the entry-level classification in the Building and Public Works Maintenance Worker series. The Building and Public Works Maintenance Worker I works under close supervision while learning City safety practices, job tasks, methods, and procedures, and general supervision on routine and mastered tasks. This classification is distinguished from the Building and Public Works Maintenance Worker II by performing less than the full range of duties and by requiring a higher level of supervision and instruction. The Building and Public Works Maintenance Worker I is expected to learn to perform the full range of Maintenance Worker II duties in preparation for promotion to Building and Public Works Maintenance Worker II.

Supervision Given and Received: The Building and Public Works Maintenance Worker I receives direct supervision and gradually becomes more proficient at the work and gains more independence. This position does not exercise any supervision or direction over other positions.

Typical Duties and Responsibilities: The duties listed below are illustrative only. Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.
• Performs routine and semi-skilled maintenance, landscaping, groundskeeping, and repair activities related to city buildings, facilities, water and wastewater plants, parks, pools, and other infrastructure, including routine upkeep and service tasks. • Learns to perform more complex and preventative maintenance, repair, building, and 111 E. Commercial Street
Willits, California 95490
Tel | 707.459.4601
Fax | 707.459.1562
www.cityofwillits.org
Gateway to the Redwoods
Page | 2
Job Description – Building and Public Works Maintenance Worker I Revised: 02/xx/2026
construction tasks, HVAC, electrical, mechanical, telemetry, and pipe and valve assessment and repair.
• Clears deadfall and debris from pathways and around City facilities, clears and cleans storm drain grates and basins, vegetation around creek beds, unclogs stormwater paths, and performs other assigned flood control duties
• Assists with the maintenance of buildings and facilities supporting utility operations. • Unclogs stormwater paths and performs other assigned flood control duties. • Reads water meters for billing and leak assessment and cleans all City facilities and restrooms.
• Works in and around underground utilities, raw sewage, and wastewater. • Performs manual digging and excavating, moves, disassembles, and assembles furniture. • Operates and maintains hand tools, power tools, and light equipment used in municipal maintenance work; performs routine inspections and care of assigned tools and equipment.
• Assists with setting up and securing work zones and performs traffic control flagging or work area safety support tasks as required.
• Set up street barricades for special events, clean litter, maintain litter containers, and street furniture.
• Paint street markings and perform street sign maintenance. • Assist other maintenance employees in performing repairs/maintenance of streets, water/wastewater pipelines, and other facilities.
• Loads, unloads, and transports materials, tools, and supplies; assists with moving equipment and maintaining work sites.
• Performs basic recordkeeping such as accurately and legibly completing work logs, checklists, work orders, and assigned documentation.
• Responds professionally to questions from City staff or the public; refers concerns to appropriate personnel as needed.
• Supports emergency response and urgent maintenance needs assigned. • Performs other related duties as required.

Knowledge, Skills, and Abilities:

Knowledge of:
• Basic methods, tools, materials, and equipment used in municipal maintenance work. • Safe work practices and procedures applicable to field maintenance operations. • Basic maintenance concepts related to parks, grounds, and facilities upkeep. • Routine recordkeeping and following established work procedures.

Ability to:
• Learn and follow City policies, safety practices, and work procedures. • Perform routine and semi-skilled maintenance duties safely and effectively. • Work cooperatively with supervisors and coworkers and follow oral and written instructions.
• Work on standby when assigned and work varied hours such as early mornings, evenings, weekends, holidays, and for emergencies when called in or assigned. • Follow all safety policies of the Public Works Department. • Conduct oneself with ethics and respect for others.
• Use tools and equipment safely and perform work with attention to quality and detail. • Safely use personal protective equipment (PPE).
• Work outdoors in varying weather conditions and around operational work sites requiring safe work practices.

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Job Description – Building and Public Works Maintenance Worker I Revised: 02/xx/2026
• Communicate effectively and interact professionally with City staff and the public. • Perform physical work in outdoor environments and varied job site conditions. • Use modern data management and communication equipment, hardware, and software.

Education: Possession of a High School Diploma or equivalent.

Experience: Some demonstrable experience in maintenance, construction, landscaping/groundskeeping, facilities support, or related work.

Special Requirements:
• Possession of a valid California Driver's License may be required. • Availability for overtime or emergency response as assigned.

Premium Pay: Employees in possession of a valid Class B or higher California driver’s license will be compensated at five percent (5%) above their current rate.

Materials, Equipment and Tools: The ability to use or learn to use safely and effectively a shovel, rake, jackhammer, vibratory compactor, vibratory plate, trucks, power tools, chain saw, sander, weed eater, paint machine, hammer, wrench, prybar, pipe cutter, chain cutter, cement chain saw, sewer rodder truck, man lift use up to 44 feet high, tapping machine, street sweeper, welder and torch; pavement oils, asphalt, petroleum products not limited to gasoline, diesel and motor oils, liquid propane, cement products, earth material (including dusts from them), latex paint, water, brass parts, cast iron pipe, aluminum Revised 5/1/2017 parts, galvanized parts, PVC pipe products, ABS pipe products, glues and primers, old lead pipe joints, non-friable asbestos cement pipe, epoxy glues and various cleaners and disinfectants.

Environmental Conditions: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate to loud and may vary depending on the location. Typically, work is performed outdoors in public rights-ofway, streets, parks, landscaped areas, and at City facilities; frequent exposure to outdoor elements including heat, cold, rain, wind, and sun; exposure to dust, pollen, and/or other allergens; extensive walking and standing; ability to walk on uneven ground and in riparian habitats; frequent bending, stooping, kneeling, crouching, reaching, pushing, pulling, and lifting; use of hand and power tools and operation of light equipment; exposure to moving vehicles, traffic hazards, and active work zones; ability to work safely around equipment and machinery; raw waste and sewages; occasional exposure to fumes, oils, solvents, herbicides/pesticides, and other maintenance-related chemicals and products; use of radios and mobile phones for Page | 4
Job Description – Building and Public Works Maintenance Worker I Revised: 02/xx/2026
communication; must be able to serve on call and to work early mornings, evenings, weekends, and/or during emergencies as needed.

Page | 1
Class Specification – Building and Public Works Maintenance Worker II Revised: 03/09/2026
Job Description – Building and Public Works
Maintenance Worker II
Pay Range: $44,830 to $54,491 Annually
FLSA Status: Non-Exempt
Employment Status: IBEW
Reports to: Building and Public Works Maintenance Superintendent Position: The Building and Public Works Maintenance Worker II performs a variety of skilled and semi-skilled tasks and projects related to the maintenance, repair, and construction of City buildings, facilities, parks, grounds, and water and wastewater utility lines; responds to maintenance service requests; and performs activities related to City infrastructure and treatment plants.

Distinguishing Characteristics: This position is the journey-level classification in the Building and Public Works Maintenance Worker series. The Building and Public Works Maintenance Worker II performs the full range of assigned maintenance duties with greater independence and responsibility than the Building and Public Works Maintenance Worker I and is expected to demonstrate competency in the use of tools and equipment, field maintenance practices, and completion of routine repairs. This classification is distinguished from the Municipal Maintenance Worker I by performing more complex, skilled tasks, requiring only general supervision, and exercising greater judgment in completing assignments and supporting work activities.

Supervision Given and Received: The Building and Public Works Maintenance Worker II receives general supervision, requiring direct supervision only for new tasks and projects. This position does not exercise any supervision but may provide training and direction to the Building and Public Works Maintenance Worker I.

Typical Duties and Responsibilities: The duties listed below are illustrative only. Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.
• Performs skilled and semi-skilled maintenance, repair, and construction support work for City buildings, facilities, parks, grounds, and operational sites. • Performs maintenance and repair support work related to City infrastructure and public works systems, including routine field maintenance tasks as assigned. • Operates and uses a variety of hand and power tools and maintenance equipment; 111 E. Commercial Street
Willits, California 95490
Tel | 707.459.4601
Fax | 707.459.1562
www.cityofwillits.org
Gateway to the Redwoods
Page | 2
Class Specification – Building and Public Works Maintenance Worker II Revised: 03/09/2026
performs routine care and maintenance of assigned equipment. • Performs more complex assignments requiring greater skill and judgment, including diagnosing routine maintenance issues, selecting tools/materials, and completing assigned repairs consistent with procedures and direction. • Assists with minor construction, repair, and restoration work such as patching, surface repairs, and other maintenance improvements as assigned. • Maintains and operates the water distribution, water transmission, and wastewater collection systems.
• Installs, removes, reads, troubleshoots, replaces, and repairs water meters. • Diagnoses minor water and sanitary sewer system problems and implements repairs. • Removes and replaces road surfacing materials, such as cold and hot asphalt, using hand tools and power equipment.
• May provide work direction and guidance to other staff on specific assignments, including coaching on safe work practices and proper use of tools and equipment. • Measures, lays out, and paints crosswalks, curbs, stop lines, and center lines; operates paint-striping machine to paint center lines and may participate in traffic control for site safety.
• Excavates, exposes, films, clears blockages from, and restores, replaces, or repairs leaking or broken water and sanitary sewer lines using properly sized piping. • Assists with setting up and securing work zones and supports traffic/work area safety procedures as required
• Loads, unloads, and transports tools, materials, equipment, and supplies; supports job site organization and cleanliness.
• Maintains routine records such as work logs, checklists, and assigned documentation. • Responds professionally to questions from City staff or the public and refers concerns to appropriate personnel as needed.
• Cleans and maintains equipment used in the course of work. • Maintains Utility Map additions from jobs completed.
• Accurately and legibly completes work orders and tracks part usage. • Follows all City and Public Works Department policies. • Supports emergency response and urgent maintenance needs, including after-hours response as assigned.
• Performs other related duties as required.

Knowledge, Skills, and Abilities:

Knowledge of:
• Methods, tools, materials, and equipment used in municipal maintenance work involving buildings, facilities, parks, grounds, and operational sites. • Safe work practices and procedures applicable to field maintenance operations, work zones, and job site conditions.
• Routine field maintenance and repair practices, and the ability to recognize maintenance and safety needs.
• Probing, trenching, and exposing underground utilities. • Basic electricity up to 240-volt systems.
• Basic hydraulics and pneumatics.
• Basic or greater shop math.
• Welding and cutting.
• Minor fabrication and basic carpentry.
• Knowledge of reading blueprints and the use of transit and level. • Basic plumbing.

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Class Specification – Building and Public Works Maintenance Worker II Revised: 03/09/2026
• Principle and practice of handling hazardous materials. • Underground plumbing materials and procedures.
• Sub grade soil compaction practices.
• Routine recordkeeping and work documentation practices.

Ability to:
• Perform skilled and semi-skilled maintenance duties safely and effectively with less direct supervision.
• Identify routine maintenance problems and select appropriate tools and methods to complete assigned work.
• Operate and maintain tools and equipment used in municipal maintenance operations. • Safely use Personal Protective Equipment (PPE).
• Work outdoors in varying weather conditions and around operational work sites requiring safe work practices.
• Use the hand and power tools and equipment required in general building, grounds, and utilities maintenance work.
• Perform heavy manual labor for extended periods under sometimes unfavorable conditions.
• To work in underground excavations with shoring.
• Read and write at the level required for successful job performance. • Follow oral and written instructions and complete assignments with attention to detail and quality.
• Communicate effectively and work cooperatively with supervisors, coworkers, and other City staff.
• Interact professionally with the public and respond appropriately to questions or concerns. • Perform physical work in outdoor environments and varied job site conditions. • Use modern data management and communication equipment, hardware, and software Education and Experience: Any combination of education, training, and experience that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required qualifications would be:

High School Diploma or equivalent; and two (2) years of experience performing municipal maintenance, facilities maintenance, parks/grounds maintenance, treatment plant maintenance, construction support, or related work.

Special Requirements:
• Possession of a valid California Driver's License may be required. • Must be able to work on standby and respond to calls and emergencies when assigned on weekends, evenings, holidays, and early mornings.
• Maintain a HAZWOPER 40-hour certificate, unless not administratively possible. • Maintain Traffic Control and Flagging Certificate.
• Attain a Water Distribution 2 Certification within 18 months on the job. • Maintain valid CPR and First Aid certificates as defined in City policy.

Employees promoted as such shall be subject to a six (6) month probationary period.

Failure to successfully complete the six (6) month probation period or attain a Water Distribution 2 Certification within 18-months on the job will result in the employee’s demotion to a Maintenance Worker I until the employee is in possession of a Water Distribution 2 Certificate, and at the discretion of the Department Head and/or City Manager.

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Class Specification – Building and Public Works Maintenance Worker II Revised: 03/09/2026
The City will cover all training and costs associated with special requirements during employment. If the employee does not pass a required test to obtain certification and/or a license, the City will cover the cost of a second attempt to pass the test. If the employee does not pass the test on the second attempt, the employee will be responsible for all costs associated with testing going forward.

Premium Pay: Employees in possession of a valid Class B or higher California driver’s license will be compensated at 5 percent (%) above their current rate.

Materials, Equipment and Tools: This position must be able to effectively safely use a shovel, rake, jackhammer, vibratory compactor, vibratory plate, trucks, power tools, chain saw, sander, weed eater, paint machine, hammer, wrench, prybar, pipe cutter, chain cutter, cement chain saw, sewer rodder truck, man lift use up to 44 feet high, tapping machine, street sweeper, welder and torch; pavement oils, asphalt, petroleum products not limited to gasoline, diesel and motor oils, liquid propane, cement products, earth material (including dusts from them), latex paint, water, brass parts, cast iron pipe, aluminum Revised 5/1/2017 parts, galvanized parts, PVC pipe products, ABS pipe products, glues and primers, old lead pipe joints, non-friable asbestos cement pipe, epoxy glues and various cleaners and disinfectants.

Physical Demands: Frequent standing, walking, climbing, bending, kneeling, reaching, and working in outdoor environments; ability to use hands and fingers to operate tools and equipment; ability to lift and carry tools, equipment, and materials typically up to 50 pounds, occasional lifting of items weighing up to 75 pounds, with heavier lifting performed with assistance or mechanical aids; ability to push and/or pull carts, equipment, materials, or objects typically up to 100 pounds; Pass an initial drug test and submit to random Department of Transportation drug screening tests in accordance with Title 49 CFR; work in underground excavations with shoring; work in “others” construction work sites; work out of a man lift up to 44 feet high; may work around hazardous material in accordance with the 40-hour HAZWOPER certificate; work in and around raw sewage and wastewater, chlorine fumes, raw sewage waste fumes and sewer gases; constant exposure to sun, walking on uneven surfaces, bending, kneeling, squatting, twisting, exposure to airborne dust and loud noises; frequent climbing of ladders of up to 12' above ground, driving, working on slippery surfaces, working with toxic substances; lifting above shoulders, climbing of ladders of up to 20' above ground; ability to work in confined and cramped spaces; repetitive hand motion; hear verbal instructions; climb in/out of ditches; turn valves, lift and carry pipes; dig ditches; small motor skills, and climbing flights of stairs; ability to work around machinery and maintenance operations; and ability to safely operate vehicles and equipment associated with municipal maintenance services.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.

Environmental Conditions: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate to loud and may vary depending on the location. Typically, work is performed outdoors in public rights-of-way, streets, parks, landscaped areas, and at City facilities; frequent exposure to outdoor elements including heat, cold, rain, wind, and sun; exposure to dust, pollen, and/or other allergens; extensive walking and standing; ability to walk on uneven ground; frequent bending, stooping, kneeling, crouching, climbing, reaching, pushing, pulling, and lifting; regular operation of light to medium equipment and use of hand and power tools; may work in and around traffic, active work zones, and construction areas; ability to work safely around heavy machinery and moving equipment; occasional exposure to fumes, oils, solvents, herbicides/pesticides, and other Page | 5
Class Specification – Building and Public Works Maintenance Worker II Revised: 03/09/2026
maintenance-related chemicals and products; use of radios, mobile phones, and related communication devices; may be required to work early mornings, evenings, weekends, and/or respond to emergencies as needed.

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Class Specification – Building and Public Works Maintenance Foreman Revised: 03/09/2026
Job Description – Building and Public Works Capital
Projects & Building Inspector/Code Compliance Officer
Pay Range: $61,405 to $74,638 Annually
FLSA Status: Non-Exempt
Employment Status: Unrepresented Miscellaneous
Reports to: Building and Public Works Director
Position: The Capital Projects & Building Inspector/Code Compliance Officer performs professional-level capital improvement project (CIP) management, building inspection/plan review, and code enforcement work for the combined Building & Public Works Department.

Responsibilities include planning, delivering, and closing out capital projects across Facilities, Parks, Streets, Fleet improvements, and Utilities (Water/Wastewater); conducting inspections and code compliance activities; coordinating public contract administration and services; and supporting customer service and public counter operations as needed. The position works crossfunctionally with Maintenance, Building, Capital Projects, Fleet, Parks, Streets, Facilities, and Utilities to ensure timely, compliant, and cost-effective delivery of City priorities.

Distinguishing Characteristics: This is a professional, project-managing, and enforcement classification with responsibility for end-to-end CIP delivery (scope, schedule, budget, quality), technical building inspection/plan review, and code compliance. The position is distinguished from construction/maintenance classifications by its project management authority, regulatory interpretation, and responsibility for interdepartmental coordination and public contract administration. Positions in this classification are expected to cross-train across multiple departmental functions and may be required to perform any Building & Public Works administrative or field support function as business needs arise.

Supervision Given and Received: Receives general direction from the Building & Public Works Director/CBO. May exercise lead direction over assigned staff, consultants, and contractors for project-specific tasks; may coordinate the work of inspectors, code compliance staff, or construction/maintenance crews during project delivery and enforcement activities.

Typical Duties and Responsibilities: The duties listed below are illustrative only. Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.
111 E. Commercial Street
Willits, California 95490
Tel | 707.459.4601
Fax | 707.459.1562
www.cityofwillits.org
Gateway to the Redwoods
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Class Specification – Building and Public Works Maintenance Foreman Revised: 03/09/2026
Capital Improvement Project (CIP) Management
• Manage the full lifecycle of assigned capital projects: planning/programming, design development, environmental/permits coordination, bidding/procurement support, construction administration, commissioning/close-out, and warranty tracking. • Develop scopes, schedules, budgets, and risk registers; coordinate internal stakeholders and consultants; monitor scope/schedule/budget performance; prepare updates and staff reports. • Oversee contract administration for professional and construction services (routing, compliance documentation, insurance/endorsements, change orders, progress pay applications, retention, and close-out records) consistent with City procedures and the Public Contract Code.
• Conduct/oversee construction observation for City-managed projects; verify conformance to plans/specifications, standards, and safety requirements; coordinate field directives and punch-lists; facilitate final acceptance and as-built drawings. • Coordinate utility and right-of-way interfaces (water, wastewater, storm, streets), traffic control, and public communications for construction impacts.

Building Inspection & Plan Review
• Perform field inspections of residential, commercial, and public projects for compliance with approved plans and applicable codes; issue correction notices and coordinate reinspections. • Review building, mechanical, electrical, and plumbing plans for code compliance at the level authorized by the Director/CBO; coordinate with Fire, Planning/Zoning, and Floodplain requirements; assist with permit intake and issuance workflows. • Prepare inspection reports and maintain inspection records; support certificate of occupancy/permit close-out processes.

Code Enforcement (Building/Zoning/Nuisance)
• Perform complaint-driven and proactive enforcement of municipal code, zoning, and building/housing regulations; investigate and document violations; educate the public; seek abatement through voluntary compliance and, when necessary, formal proceedings. • Prepare and issue warnings/notices of violation, stop-work and unsafe/unsafe occupancy postings; coordinate with legal counsel and present evidence before hearing officers/Council/courts as needed.
• Maintain case files, program statistics, and documentation; coordinate multi-agency enforcement activities when appropriate.

Interdepartmental & Public Interface
• Serve as a project liaison among Maintenance, Facilities, Parks, Streets, Fleet, and Utilities; coordinate work sequencing with operations staff; align project delivery with O&M needs. • Provide technical guidance at the public counter; explain permit/inspection requirements and code provisions to residents, contractors, and design professionals; support process improvements and customer service tools.

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Class Specification – Building and Public Works Maintenance Foreman Revised: 03/09/2026
Public Meeting & Records Support
• Prepare staff reports, presentations, and agenda items; support packet publication and posting; attend meetings as needed; ensure project and enforcement records are complete, indexed, and retained per policy.

Safety & Compliance
• Promote jobsite and office safety; support implementation of traffic control, trenching/shoring, confined space, and other safety practices during inspections and construction administration.
• Performs other duties as assigned.

Knowledge, Skills, and Abilities:

Knowledge of:
• Methods, tools, materials, and equipment used in municipal construction, maintenance, and repair work related to facilities, buildings, parks, and grounds. • Basic principles of supervision and training, including daily work assignment, inspection of work performed, and safe work methods.
• Principles and practices of capital project management in a municipal setting (scope, schedule, budget, quality, risk, procurement).
• Construction methods/materials, public works standards, and field inspection practices across buildings, streets, parks, facilities, and utilities. • Applicable California Building, Mechanical, Electrical, Plumbing, Residential, Energy (Title 24), Fire, and related codes; zoning and floodplain provisions; ADA considerations. • Municipal code enforcement procedures, administrative citations, hearing processes, evidence preparation, and case management.
• Public contract administration fundamentals (solicitation, award, change management, progress payments, retention, close-out) and records practices. • Preventive maintenance concepts and work planning practices. • Safety practices and procedures applicable to municipal maintenance operations and job site conditions.
• Budgetary policies and practices.
• Interpersonal and communication skills,
• Modern office procedures, methods, and computer equipment. • Business letter writing and basic report preparation. • Basic computer operations for the preparation of reports and various documentation. • Routine recordkeeping, work order tracking, and documentation practices. • Customer service and communication practices for interacting with City staff and the public.

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Class Specification – Building and Public Works Maintenance Foreman Revised: 03/09/2026
Ability to:
• Organize, assign, supervise, and participate in municipal maintenance activities and ensure consistent work quality and productivity.
• Train and guide employees in safe and effective work methods and support a positive, service-oriented work environment.
• Inspect work sites and identify maintenance needs, hazards, and corrective actions. • Communicate clearly and effectively with staff, supervisors, other departments, contractors, and the public.
• Prioritize work and respond appropriately to urgent maintenance issues and changing demands.
• Use a variety of tools and equipment skillfully.
• Communicate clearly and concisely, orally and in writing, respectfully. • Drive a City vehicle to and from City sites to assess conditions and deliver tools and materials.
• Understand and carry out oral and written instructions. • Convey an idea clearly and persuasively in an easily understood manner. • Analyze situations carefully and adopt effective courses of action. • Perform heavy manual work, lifting up to 50 pounds.
• Work in outdoor environments and around operational work sites requiring safe work practices.
• Establish and maintain cooperative and effective working relationships with coworkers, other city staff, community groups and businesses, and the public. • Work flexible hours, including weekends and holidays. • Coordinate and compile information and statistics into complete, clear, and concise records and reports.
• Operate and use a computer and appropriate software programs for long periods of time. • Stand for long periods of time.
• Traverse riparian, uneven, or steep ground.
• Bend and stoop repeatedly in the performance of maintenance duties. • Properly interpret and make decisions in accordance with laws, regulations, and policies. • Work well independently, using independent judgement effectively in a fast-paced, often hectic environment, and meet established deadlines.
• Maintain organized records, consistent documentation, and reference materials and support consistent workflow/document tracking practices. • Use modern data management and communication equipment, hardware, and software. • Use tools, equipment, and materials required to support municipal maintenance operations.

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Class Specification – Building and Public Works Maintenance Foreman Revised: 03/09/2026
Experience and Education: Any combination of education, training, and experience that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required qualifications would be:

Education: High School Diploma and additional training or education in construction management, civil engineering, architecture, building inspection technology, public administration, or a closely related field; additional experience may be substituted for education on a year-for-year basis.

Experience: Five (5) years of progressively responsible experience in capital project management and building inspection/code compliance, including field inspection/observation and public contract administration; municipal experience preferred.

Special Requirements: City may sponsor required safety training per policy. • Possession of a valid California Driver's License may be required. • ICC Combination Inspector (or Building Inspector) certification required or obtained within 12 months of appointment.
• California Association of Code Enforcement Officers (CACEO) certification required or obtained within 12 months.
• OSHA 10/30, Traffic Control/Flagging, and Competent Soils/Trenching & Excavation Safety training is desired.
• Ability to work evening/weekend hours for inspections, enforcement actions, emergencies, or public meetings.

Physical Working Conditions:

The physical and mental demands described here are representative of those employees who must meet to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Mental Demands: Use written/oral communication skills; read/interpret plans, codes, contracts; analyze project and enforcement data; manage deadlines and multiple projects; interact effectively with staff, contractors, design professionals, and the public.

Physical Demands: Office and field work, including standing/walking on uneven surfaces; climbing ladders; bending/kneeling/crawling in confined spaces; lifting/carrying up to 50 pounds; visual acuity to read plans and observe workmanship.

Environmental Conditions: Exposure to outdoor conditions (heat/cold, dust, noise), construction sites, and active public works environments; driving to multiple sites; use of standard PPE; occasional evening/weekend work for inspections or enforcement. The noise level in the work environment is usually moderate to loud, and it may vary by location. Typically, work is performed outdoors in public rights-of-way, parks, streets, and at City facilities; exposure to dust, pollen, and/or other allergens; extensive walking and standing; ability to walk on uneven ground; frequent bending, stooping, kneeling, climbing, pushing, pulling, and lifting; operation of light and heavy equipment and use of hand and power tools; exposure to moving vehicles, traffic hazards, and construction zones; ability to work safely around heavy machinery and equipment; occasional exposure to fumes, oils, solvents, pesticides/herbicides, and other maintenance-related chemicals and products; use of radios and mobile phones for communication; may work early mornings, evenings, weekends, and/or during emergencies as needed.

Revised: 5/1/2017 Page 1 of 3
Job Description – Wastewater Plant Operator I, II and III Salary Classification: 56D/ 59C/ 66G
FLSA Status: Non-Exempt
Employment Status: Classified
Reports to: Chief Wastewater Plant Operator
Position Summary: Operates and maintains the facilities of the wastewater treatment plant; inspects and performs repair work on wastewater treatment facilities and equipment; performs various laboratory tests; keeps various records pertaining to plant operations.

Essential Functions: Ability to lift items of up to 75 pounds to level of waist, small motor skills; sense of touch, smell; receiving and giving oral instructions; walking on hard and uneven surfaces; working on ladders and scaffolding; climbing ladders of up to 40 feet in height; frequent bending, squatting and kneeling; read instructions and write information on reports.

Typical Duties and Responsibilities
• Monitors and adjusts the operation of wastewater treatment plant pumps, motors and other equipment.
• Reads gauges, dials and other instruments that depict and/or record data. • Services, maintains, and repairs a variety of plant equipment, including pumps, valves, motors, filters, meters, and related plant equipment.
• Inspects treatment plant equipment and facilities to locate needed repairs, makes repairs on various plant equipment as required.
• Inspects and maintains wastewater distribution and collection facilities. • Keeps records and prepares necessary reports.
• Assists in the training of other wastewater treatment plant personnel. • Collects samples and assists in conducting a variety of chemical and physical tests. • Maintains logs and records.
• Performs general plant maintenance work such as sweeping, cleaning, painting, and landscaping.
• Operates a front-end loader and other vehicles.
• May be assigned to a crew performing flood prevention and stormwater work up to 200 hours in a calendar year.
• Performs other related duties as assigned.

Materials, Equipment and Tools: Electrical testing equipment, hand and power tools such as: grinders, torches, hammers, pneumatic chipping tools, laboratory meters and equipment, shovels, rakes, wrenches, personnel hoist, chain saw, calculator, electric meter; backhoe, loader, motor vehicles, face shields, gloves, goggles.

Special Requirements
Wastewater Plant Operator I – Possession of a valid Class C or higher California driver’s license.

Persons employed in this classification will be required to possess a Grade I Wastewater Treatment Operator’s Certificate issued by the California State Department of Water Resources Board.

Revised: May 1, 2017 Page 2 of 3
Wastewater Plant Operator II – Possession of a valid Class C or higher California driver’s license.

Persons employed in this classification will be required to possess a Grade II Wastewater Treatment Operator’s Certificate issued by the California State Department of Water Resources Board. *If employee is in possession of a letter issued by the California State Water Resources Control Board validating the employee successfully passed the Grade III Wastewater Treatment Operator test, the employee may be promoted to a Wastewater Plant Operator III on the first pay period following the date the employee provides the City with the letter. Employees promoted as such shall be subject to a six (6) month probationary period.

Failure to successfully complete the six (6) month probation period will result in the employee’s demotion to a Wastewater Plant Operator II until the employee is in possession of a Grade III Wastewater Treatment Plant Operator III Certificate and at the discretion of the Department Head and/or City Manager.

Wastewater Plant Operator III – Possession of a valid Class C or higher California driver’s license.

Persons employed in this classification will be required to possess a Grade III Wastewater Treatment Operator’s Certificate issued by the California State Water Resources Control Board.

The City will cover all training and costs associated with special requirements during the course of employment. If the employee does not successfully pass a required test to obtain certification and/or license, the City will cover the cost for a second attempt to pass the test. In the event the employee does not successfully pass the test on the second attempt, the employee will be responsible for all costs associated with testing going forward.

Premium Pay: Employees in possession of a valid Class B or higher California driver’s license will be compensated at 5 percent (%) above their current rate.

DESIRABLE SKILL, KNOWLEDGE AND ABILITIES
Knowledge of:
• Principles and practices of treatment plant operations as would be acquired through certification as a Wastewater Treatment Plant Operator.
• Operating principles of valves, pumps, motors, various types of electrical and electronic equipment.
• Safe work practices.
• The appropriate use of hand and power tools used in the maintenance and repair of plant equipment.

Ability to:
• Operate, repair and maintain treatment plant facilities and equipment. • Read and interpret gauges and other recording devices reflecting treatment plant operations. • Perform various laboratory tests and document the results of same. • Diagnose operating problems and take effective course of action. • Prepare required reports and maintain complete record keeping procedures. • Operate a front-end loader.
• Understand and carry out oral and written directions.

Revised: May 1, 2017 Page 3 of 3
• Lift heavy objects.
• Work cooperatively with others.
• Keep records and maintain reports.
• Wear and use self-contained breathing apparatus and other safety-protection devices. • Supervise and train others in the procedures of treatment plant operations. • Work weekends and holidays, and respond to emergency calls during off-duty hours.

Wastewater Plant Operator I: Skills and abilities to perform basic functions and duties in a responsible manner with supervision.

Wastewater Plant Operator II: Above average skills and abilities to perform complex functions and duties in a responsible manner with minimal supervision.

Wastewater Plant Operator III: Advanced skills and abilities to perform complex functions and duties in a responsible manner without supervision.

Desirable Experience/Education: Any combination of training and experience which would likely provide the required knowledge and abilities is qualifying.

Physical Requirements: Constant exposure to sun, working in low temperatures and a high humidity environment, exposure to loud noise and vibration, walking on slippery and hard surfaces, exposure to airborne dust, bending, kneeling, squatting, frequent walking on uneven surfaces, uses senses of vision, hearing and smell to diagnose problems, work on ladders and structures up to 40 feet in height, work in confined space or cramped body position, lifting of items weighing up to 75 pounds.

Revised 5/1/2017
Job Description – Water Plant Operator I, II and III
Salary Classification: 56D/ 59C/ 66G
FLSA Status: Non-Exempt
Employment Status: Classified
Reports to: Chief Water Plant Operator
Position Summary: Under the direction of the Chief Water Plant Operator, operates and maintains the facilities of the water system; inspects and performs repair work on water facilities and equipment; monitors and maintains water sources, storage tanks, keeps various records pertaining to water system operations, dams, reservoirs and watershed.

Essential Functions: Ability to lift items of up to 75 pounds to level of waist; small motor skills; sense of touch and smell; ability to hear and give oral instructions; walking on hard and uneven surfaces; working on ladders and scaffolding; climbing ladder of up to 48 feet in height; frequent bending, squatting and kneeling; ability to read instructions and write information on reports.

Typical Duties and Responsibilities
• Monitors and adjusts the operation of water plant pumps, motors and other equipment. • Accurately reads gauges, dials and other instruments that depict and/or record data. • Services, maintains, and repairs a variety of water system equipment, including pumps, valves, motors, filters, and meters.
• Inspects water system equipment and facilities to locate needed repairs, makes repairs on various water system equipment as required.
• Inspects and maintains water distribution facilities. • Keeps records and prepares necessary reports.
• Assists in the training of other water department personnel. • Collects samples and assists in conducting a variety of chemical and physical tests. • Maintains clear and concise logs and records.
• Inspects water sources and water storage tanks.
• Performs general plant maintenance work such as sweeping, cleaning, painting, and landscaping.
• Reads water meter routes.
• Inspect, service and replace meters, fittings and meter boxes. • Operates a front-end loader and other vehicles.
• May be assigned to a crew performing flood prevention and stormwater work for up to 200 hours in a calendar year.
• Performs other related duties as assigned.

Materials, Equipment and Tools: Electrical testing equipment, grinders, torches, hammers, pneumatic chipping tools, motor vehicles, face shields, gloves, goggles, laboratory meters and equipment, shovels, rakes, wrenches, chain saw, calculator, electric meters.

Revised 5/1/2017
Special Requirements:

Water Plant Operator I - Possession of a valid Class C or higher California driver’s license.

Persons employed in the classification will be required to possess a Grade I Water Treatment Operator Certificate issued by the California State Department of Health Services.

Water Plant Operator II - Possession of a valid Class C or higher California driver’s license.

Persons employed in the classification will be required to possess a Grade II Water Plant Certificate issued by the California State Department of Health Services. *If employee is in possession of a letter issued by the California State Water Resources Control Board validating the employee successfully passed the Grade III Water Treatment Operator test, the employee may be promoted to a Water Plant Operator III on the first pay period following the date the employee provides the City with the letter. Employees promoted as such shall be subject to a six (6) month probationary period.

Failure to successfully complete the six (6) month probation period will result in the employee’s demotion to a Water Plant Operator II until the employee is in possession of a Grade III Water Treatment Plant Operator III Certificate and at the discretion of the Department Head and/or City Manager.

Water Plant Operator III - Possession of a valid Class C or high California driver’s license.

Persons employed in the classification will be required to possess a Grade III Water Plant certificate issued by the California State Department of Health Services.

Premium Pay: Employees in possession of a valid Class B or higher California driver’s license will be compensated at 5 percent (%) above their current rate.

Desirable Skills, Knowledge and Abilities
Knowledge of:
• Principles and practices of water system operations as would be acquired through certification as a Water System Operator.
• Operating principles of valves, pumps, motors, and various types of electrical and electronic equipment.
• Safe work practices.
• The appropriate use of hand and power tools used in the maintenance and repair of plant equipment.

Revised 5/1/2017
Ability to:
• Operate, repair and maintain water plant facilities and equipment. • Read and interpret gauges and other recording devices reflecting water system operations. • Perform various laboratory tests and document the results of same. • Diagnose operating problems and take effective course of action. • Supervise and train others in the procedures of water system operations. • Work weekends and holidays, and to respond to emergency calls during off-duty hours.

Water Plant Operator I: Skills and abilities to perform complex functions and duties in a responsible manner with minimal supervision.

Water Plant Operator II: Above average skills and abilities to perform complex functions and duties in a responsible manner with minimal supervision.

Water Plant Operator III: Excellent skills and abilities to perform complex functions and duties in a responsible manner in the absence of supervision.

Desirable Experience/Education: Any combination of training and experience which would likely provide the required knowledge, abilities and certification is qualifying.

Physical Requirements: Constant exposure to sun, working in low temperatures and high humidity environment, exposure to loud noise and vibration, walking on slippery and hard surfaces, exposure to airborne dust, bending kneeling, squatting; frequent walking on uneven surfaces, uses sense of vision, hearing and smell to diagnose problems, work on ladders and structures up to 48 feet in height, work in confined space or cramped body position; lifting of items weighing up to 75 pounds.

CITY OF WILLITS CITY COUNCIL
AGENDA ITEM REPORT FOR MEETING OF: March 9, 2026
To: Honorable Mayor and Members of the City Council
From: Robert Richardson, Interim City Manager
Deborah Muchmore, Human Resources Advisor, MTC
Agenda Title: Adoption of Resolution Approving a Policy Temporarily Limiting the Cash-Out of Leave Accrual Balances to 40 hours from March 1, 2026, through February 28, 2027 ACTION REQUESTED:

This item is to request that the City Council consider the following actions:

1. Approve a Resolution approving a policy limiting leave accrual sales to 40 hours for the period from March 1, 2026, through February 28, 2027, and

2. Agree to revisit the limitation annually, until fiscal stability is achieved, and

3. Direct staff to engage in a meet and confer with the recognized representation groups to assess and discuss limitations or inclusion in the policy for represented employees.

BACKGROUND:

The City has been paying out leave balances, such as Vacation and Comp Time, through payroll at least once, and possibly more, during the year. These payouts have been requested for 80 to 100 hours of leave at a time. The memorandums of understanding for the recognized representation groups include an IRS-compliant practice for the annual sale of leave. The City’s policies do not provide a compliant process for unrepresented employees; however, for at least the last three to five years, the practice has been allowed.

ANALYSIS:

To maintain fiscal sustainability and continue to respond to the City’s Declaration of Fiscal Emergency, all costs and the timing of expenditures must be reviewed, and consideration must be given to minimizing fiscal impacts. The City has a practice of allowing employees in all bargaining units to sell their vacation and comp time leave accrual Leave Accrual Temporary Buyout Limitation of 40-Hours - Unrepresented The success of the City’s Reorganization and financial recovery hinges on controlling expenditures and cash flow in the future, especially as they relate to staffing. One looming employee expense is the cost of employees selling leave accrual balances for cash. Leave buyouts began in 2024. There are no dollars recorded as leave buyout in 2023.

Leave buyouts in 2024 were $273,443, not including separation payouts Leave buyouts in 2025 cost $267,000, not including separation payouts $540,000 since inception of the practice in 2024.

This is unsustainable. Staff suggest the Council consider limiting leave buyouts, at least for the next 12 months, to 40 hours for all types of leave, except at the City Manager’s discretion in exigent or legal circumstances and beginning with the unrepresented employee groups.

Such a limit on the sale of leave accruals could reduce the current costs by 80%.

Fiscal Impact
Options:
• Approve the Resolution and Policy as written.
• Decline the Resolution and Policy.
• Provide direction and direct Staff to return with something different.

Staff recommends approval of the policy.

Resolution No. 2026-__ March 9, 2026

Page 1 of 4 ends

RESOLUTION NO: 2026-_____

A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF WILLITS ESTABLISHING A POLICY LIMITATION OF 40 HOURS ON LEAVE ACCRUAL SALES FROM MARCH 1, 2026 THROUGH FEBRUARY 28, 2027
WHEREAS, on September 24, 2025, the City Council adopted its 2025/2026 budget, and staff identified an ongoing $2.4 million structural deficit, including an existing and ongoing deficit in the General Fund surplus; and
WHEREAS, like many other cities, the City has undergone a financial crisis due to the economic downturn, takeaways by the state and federal governments, and inability of revenues to keep pace with expenditures; and
WHEREAS, leave sale programs can create substantial financial liabilities and unplanned cash outflows. Given current fiscal conditions, cost-containment measures are necessary to ensure continued operational stability, preserve essential services, and maintain long-term organizational resilience.

NOW, THEREFORE, BE IT RESOLVED BY THE CITY COUNCIL OF THE CITY OF WILLITS AS FOLLOWS: The City Council of the City of Willits, does hereby adopt the following Policy:

Policy: Policy Limitation on Leave Accrual Sales

1. Purpose
This policy establishes a 40-hour limit on the sale (also referred to as “cash-out”) of Vacation Leave, Compensatory Time (Comp Time), and Management Leave for the period from March 1, 2026, through February 28, 2027. It also sets criteria for determining levels of limitation, if any, in future years, based on the organization’s financial stability and long-term sustainability.

2. Scope
This policy applies to:
• All full-time, part-time, and management/administrative employees who are not in positions represented by a recognized representation group and are eligible for leave accruals.
• All departments, divisions, and operational units within the organization.

Resolution No. 2026-__ March 9, 2026

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Collective bargaining agreements (CBAs) shall prevail in the event of any direct conflict; however, the organization will seek to meet and confer with represented groups where required. 3 Policy Statement
Effective upon approval by the City Council or March 1, 2026 whichever comes first, and continuing through February 28, 2027, the organization will implement a 40-hour limit on:
• Vacation Leave cash-outs
• Comp Time cash-outs
• Management Leave cash-outs
No leave sale requests received between March 1, 2026 and February 28, 2027 for hours greater than 40-hours total will be approved, regardless of previously established allowances or past cycles of leave sale programs.

4. Rationale
The 40-hour limitation is necessary to:
• Reduce nonessential expenditures during a period of fiscal constraint • Protect the organization’s cash position and liquidity • Support long-term financial stability by limiting liability associated with accrued leave balances
• Provide time for a comprehensive evaluation of leave liabilities and workforce impacts

5. Future Leave Sale Program Considerations
Beginning in March 2028 and continuing on a fiscal-year basis, limitation of leave sale opportunities will be contingent on the annual review of the organization’s financial health. Leave sales may be fully reinstated, partially reinstated, or further restricted based on meeting specific fiscal criteria.

5.1 Financial Metrics for Consideration
The following indicators will guide decisions:

1. General Fund reserve levels meet or exceed the target reserve policy (e.g., a minimum of 15% of operating expenditures).

2. Revenue stability, including year-over-year growth projections and absence of structural deficits.

Resolution No. 2026-__ March 9, 2026

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3. Balanced budget status, without reliance on one-time funds for ongoing expenditures.

4. Workforce impacts, including projected overtime costs, vacancy rates, and operational capacity.

5. Leave liability trends, including total payout exposure and accrual growth rates.

5.2 Possible Future Limitations
Leave sales limitations may include:
• Reduced annual maximums (e.g., up to 60 hours instead of 80-100 hours) • Tiered eligibility based on accrued balances or years-in-service • Pre-approval requirements based on departmental budget conditions • Caps tied to fiscal year-end fund balances

6. Employee Leave Management Expectations
During the 40-hour cash-out limitation period, employees are encouraged to:
• Use accrued leave to maintain work–life balance
• Monitor balances to avoid approaching maximum accrual limits • Coordinate planned time off with supervisors to ensure operational continuity Supervisors are responsible for working collaboratively with employees to ensure leave planning is feasible and does not disrupt services.

7. Exceptions
Exceptions to this policy may be granted only in extraordinary circumstances, such as:
• Legal mandates
• Settlement agreements
• An employee’s exigent circumstance as determined by the City Manager • Situations expressly required under an existing collective bargaining agreement Any exception must be reviewed and approved by both the Administrative Services Analyst and the City Manager.

8. Implementation and Communication
• HR will distribute a formal communication to all employees by March 10, 2026 • Departments must reinforce awareness during staff meetings and performance discussions.

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9. Review Cycle
This policy will be reviewed annually during the organization’s budget development process.

Recommended changes will be submitted to Executive Leadership for approval.

EFFECTIVE DATE. This Resolution shall take effect immediately upon its adoption by a unanimous vote.

PASSED, APPROVED AND ADOPTED, this 11th day of March, 2026.

THE CITY OF WILLITS
______________________________
TOM ALLMAN, Mayor
ATTEST:

AYES:

NOES:

ABSENT:
______________________________
DELORES PEDERSEN, City Clerk

Willits City CouncilMarch 9, 2026

Willits City Council
March 9, 2026