Yountville City Council
January 3, 2023

(Approved for Use March 24, 2021)
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PROFESSIONAL SERVICES AGREEMENT

FOR CONSULTANT SERVICES
(Town of Yountville / _________________)

1. IDENTIFICATION
This PROFESSIONAL SERVICES AGREEMENT (“Agreement”) is entered into by and between the Town of Yountville, a California municipal corporation (“Town”), and ______________________, a ____________________________ (“Consultant”).

2. RECITALS

2.1. Town has determined that it requires the following professional services from a consultant:[enter description of consultant's services: ________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________

2.2. Consultant represents that it is fully qualified to perform such professional services by virtue of its experience and the training, education and expertise of its principals and employees. Consultant further represents that it is willing to accept responsibility for performing such services in accordance with the terms and conditions set forth in this Agreement.

2.3. Consultant represents that it has no known relationships with third parties, Town Council members, or employees of Town which would (1) present a conflict of interest with the rendering of services under this Agreement under Government Code Section 1090, the Political Reform Act (Government Code Section 81000 et seq.), or other applicable law, (2) prevent Consultant from performing the terms of this Agreement, or (3) present a significant opportunity for the disclosure of confidential information.

NOW, THEREFORE, for and in consideration of the mutual covenants and conditions herein contained, Town and Consultant agree as follows:

3. DEFINITIONS

3.1. “Scope of Services”: Such professional services as are set forth in Consultant’s [enter consultant’s proposal date]____________________ proposal to Town attached hereto as Exhibit A and incorporated herein by this reference.

3.2. “Agreement Administrator”: The Agreement Administrator for this project is [Name and title] ___________________________. The Agreement Administrator shall be the principal point of contact at the Town for this project. All services under this Bob Murray & Associates Bob Murray & Associates Executive Recruitment Services Firm Town Manager recruitment search. 01/03/2022 Eddy Gomez 2023-783 PSA #: _______________
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Agreement shall be performed at the request of the Agreement Administrator. The Agreement Administrator will establish the timetable for completion of services and any interim milestones. Town reserves the right to change this designation upon written notice to Consultant.

3.3. “Approved Fee Schedule”: Consultant’s compensation rates are set forth in the fee schedule attached hereto as Exhibit B and incorporated herein by this reference. This fee schedule shall remain in effect for the duration of this Agreement unless modified in writing by mutual agreement of the parties.

3.4. “Maximum Amount”: The highest total compensation and costs payable to Consultant by Town under this Agreement. The Maximum Amount under this Agreement is ____________________ Dollars ($_______________).

3.5. “Commencement Date”:________.

3.6. “Termination Date”: _______

4. TERM
The term of this Agreement shall commence at 12:00 a.m. on the Commencement Date and shall expire at 11:59 p.m. on the Termination Date unless extended by written agreement of the parties or terminated earlier under Section 16 (“Termination”) below.

Consultant may request extensions of time to perform the services required hereunder.

Such extensions shall be effective if authorized in advance by Town in writing and incorporated in written amendments to this Agreement.

5. CONSULTANT’S DUTIES

5.1. Services. Consultant shall perform the services identified in the Scope of Services.

Town shall have the right to request, in writing, changes in the Scope of Services. Any such changes mutually agreed upon by the parties, and any corresponding increase or decrease in compensation, shall be incorporated by written amendment to this Agreement.

5.2. Coordination with Town. In performing services under this Agreement, Consultant shall coordinate all contact with Town through its Agreement Administrator.

5.3. Budgetary Notification. Consultant shall notify the Agreement Administrator, in writing, when fees and expenses incurred under this Agreement have reached eighty percent (80%) of the Maximum Amount. Consultant shall concurrently inform the Agreement Administrator, in writing, of Consultant’s estimate of total expenditures required to complete its current assignments before proceeding, when the remaining work on such assignments would exceed the Maximum Amount.

Thirty-Five Thousand 35,000 01/04/2023 7/03/2023 2023-783 PSA #: _______________
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5.4. Business License. Consultant shall obtain and maintain in force a Town business license for the duration of this Agreement.

5.5. Professional Standards. Consultant shall perform all work to the standards of Consultant’s profession and in a manner reasonably satisfactory to Town. Consultant shall keep itself fully informed of and in compliance with all local, state, and federal laws, rules, and regulations in any manner affecting the performance of this Agreement, including all Cal/OSHA requirements, the conflict of interest provisions of Government Code § 1090 and the Political Reform Act (Government Code § 81000 et seq.).

5.6. Avoid Conflicts. During the term of this Agreement, Consultant shall not perform any work for another person or entity for whom Consultant was not working at the Commencement Date if such work would present a conflict interfering with performance under this Agreement. However, Town may consent in writing to Consultant’s performance of such work.

5.7. Appropriate Personnel. Consultant has, or will secure at its own expense, all personnel required to perform the services identified in the Scope of Services. All such services shall be performed by Consultant or under its supervision, and all personnel engaged in the work shall be qualified to perform such services. [Name of Project Manager] _____________________ shall be Consultant’s project administrator and shall have direct responsibility for management of Consultant’s performance under this Agreement. No change shall be made in Consultant’s project administrator without Town’s prior written consent.

5.8. Substitution of Personnel. Any persons named in the proposal or Scope of Services constitutes a promise to the Town that those persons will perform and coordinate their respective services under this Agreement. Should one or more of such personnel become unavailable, Consultant may substitute other personnel of at least equal competence upon written approval of Town. If Town and Consultant cannot agree as to the substitution of key personnel, Town may terminate this Agreement for cause.

5.9. Permits and Approvals. Consultant shall obtain, at its sole cost and expense, all permits and regulatory approvals necessary for Consultant’s performance of this Agreement. This includes, but shall not be limited to, professional licenses, encroachment permits and building and safety permits and inspections.

5.10. Notification of Organizational Changes. Consultant shall notify the Agreement Administrator, in writing, of any change in name, ownership or control of Consultant’s firm or of any subcontractor. Change of ownership or control of Consultant’s firm may require an amendment to this Agreement.

Gary Phillips 2023-783
PSA #: _______________
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5.11. Records. Consultant shall maintain any and all ledgers, books of account, invoices, vouchers, canceled checks, and other records or documents evidencing or relating to charges for services or expenditures and disbursements charged to Town under this Agreement for a minimum of three (3) years, or for any longer period required by law, from the date of final payment to Consultant under this Agreement. All such documents shall be made available for inspection, audit, and/or copying at any time during regular business hours, upon oral or written request of Town. In addition, pursuant to Government Code Section 8546.7, if the amount of public funds expended under this Agreement exceeds ten thousand dollars, all such documents and this Agreement shall be subject to the examination and audit of the State Auditor, at the request of Town or as part of any audit of Town, for a period of three (3) years after final payment under this Agreement.

6. SUBCONTRACTING

6.1. General Prohibition. This Agreement covers professional services of a specific and unique nature. Except as otherwise provided herein, Consultant shall not assign or transfer its interest in this Agreement or subcontract any services to be performed without amending this Agreement.

6.2. Consultant Responsible. Consultant shall be responsible to Town for all services to be performed under this Agreement.

6.3. Identification in Fee Schedule. All subcontractors shall be specifically listed and their billing rates identified in the Approved Fee Schedule, Exhibit B. Any changes must be approved by the Agreement Administrator in writing as an amendment to this Agreement.

6.4. Compensation for Subcontractors. Town shall pay Consultant for work performed by its subcontractors, if any, only at Consultant’s actual cost plus an approved markup as set forth in the Approved Fee Schedule, Exhibit B. Consultant shall be liable and accountable for any and all payments, compensation, and federal and state taxes to all subcontractors performing services under this Agreement. Town shall not be liable for any payment, compensation, or federal and state taxes for any subcontractors.

7. COMPENSATION

7.1. General. Town agrees to compensate Consultant for the services provided under this Agreement, and Consultant agrees to accept payment in accordance with the Fee Schedule in full satisfaction for such services. Compensation shall not exceed the Maximum Amount. Consultant shall not be reimbursed for any expenses unless provided for in this Agreement or authorized in writing by Town in advance.

7.2. Invoices. Consultant shall submit to Town an invoice, on a monthly basis or as otherwise agreed to by the Agreement Administrator, for services performed pursuant 2023-783
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to this Agreement. Each invoice shall identify the Maximum Amount, the services rendered during the billing period, the amount due for the invoice, and the total amount previously invoiced. All labor charges shall be itemized by employee name and classification/position with the firm, the corresponding hourly rate, the hours worked, a description of each labor charge, and the total amount due for labor charges.

7.3. Taxes. Town shall not withhold applicable taxes or other payroll deductions from payments made to Consultant except as otherwise required by law. Consultant shall be solely responsible for calculating, withholding, and paying all taxes.

7.4. Disputes. The parties agree to meet and confer at mutually agreeable times to resolve any disputed amounts contained in an invoice submitted by Consultant.

7.5. Additional Work. Consultant shall not be reimbursed for any expenses incurred for work performed outside the Scope of Services unless prior written approval is given by the Town through a fully executed written amendment. Consultant shall not undertake any such work without prior written approval of the Town.

7.6. Town Satisfaction as Precondition to Payment. Notwithstanding any other terms of this Agreement, no payments shall be made to Consultant until Town is satisfied that the services are satisfactory.

7.7. Right to Withhold Payments. If Consultant fails to provide a deposit or promptly satisfy an indemnity obligation described in Section 11, Town shall have the right to withhold payments under this Agreement to offset that amount.

8. PREVAILING WAGES
Consultant is aware of the requirements of California Labor Code Section 1720, et seq., and 1770, et seq., as well as California Code of Regulations, Title 8, Section 16000, et seq., (“Prevailing Wage Laws”), which require the payment of prevailing wage rates and the performance of other requirements on certain “public works” and “maintenance” projects. Consultant shall defend, indemnify, and hold the Town, its elected officials, officers, employees, and agents free and harmless from any claim or liability arising out of any failure or alleged failure of Consultant to comply with the Prevailing Wage Laws.

9. OWNERSHIP OF WRITTEN PRODUCTS
All reports, documents or other written material, and all electronic files, including computer-aided design files, developed by Consultant in the performance of this Agreement (such written material and electronic files are collectively known as “written products”) shall be and remain the property of Town without restriction or limitation upon its use or dissemination by Town except as provided by law. Consultant 2023-783
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may take and retain copies of such written products as desired, but no such written products shall be the subject of a copyright application by Consultant.

10. RELATIONSHIP OF PARTIES

10.1. General. Consultant is, and shall at all times remain as to Town, a wholly independent contractor.

10.2. No Agent Authority. Consultant shall have no power to incur any debt, obligation, or liability on behalf of Town or otherwise to act on behalf of Town as an agent. Neither Town nor any of its agents shall have control over the conduct of Consultant or any of Consultant’s employees, except as set forth in this Agreement. Consultant shall not represent that it is, or that any of its agents or employees are, in any manner employees of Town.

10.3. Independent Contractor Status. Under no circumstances shall Consultant or its employees look to the Town as an employer. Consultant shall not be entitled to any benefits. Town makes no representation as to the effect of this independent contractor relationship on Consultant’s previously earned California Public Employees Retirement System (“CalPERS”) retirement benefits, if any, and Consultant specifically assumes the responsibility for making such a determination. Consultant shall be responsible for all reports and obligations including, but not limited to: social security taxes, income tax withholding, unemployment insurance, disability insurance, and workers’ compensation, and other applicable federal and state taxes.

10.4. Indemnification of CalPERS Determination. In the event that Consultant or any employee, agent, or subcontractor of Consultant providing services under this Agreement claims or is determined by a court of competent jurisdiction or CalPERS to be eligible for enrollment in CalPERS as an employee of the Town, Consultant shall indemnify, defend, and hold harmless Town for the payment of any employee and/or employer contributions for CalPERS benefits on behalf of Consultant or its employees, agents, or subcontractors, as well as for the payment of any penalties and interest on such contributions, which would otherwise be the responsibility of Town.

11. INDEMNIFICATION

11.1 Definitions. For purposes of this Section 11, “Consultant” shall include Consultant, its officers, employees, servants, agents, or subcontractors, or anyone directly or indirectly employed by either Consultant or its subcontractors, in the performance of this Agreement. “Town” shall include Town, its officers, agents, employees and volunteers.

11.2 Consultant to Indemnify Town. To the fullest extent permitted by law, Consultant shall indemnify, hold harmless, and defend Town from and against any and all claims, losses, costs or expenses for any personal injury or property damage arising out of or 2023-783
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in connection with Consultant’s alleged negligence, recklessness or willful misconduct or other wrongful acts, errors or omissions of Consultant or failure to comply with any provision in this Agreement.

11.3 Scope of Indemnity. Personal injury shall include injury or damage due to death or injury to any person, whether physical, emotional, consequential or otherwise, Property damage shall include injury to any personal or real property. Consultant shall not be required to indemnify Town for such loss or damage as is caused by the sole active negligence or willful misconduct of the Town.

11.4 Attorneys Fees. Such costs and expenses shall include reasonable attorneys’ fees for counsel of Town’s choice, expert fees and all other costs and fees of litigation.

Consultant shall not be entitled to any refund of attorneys’ fees, defense costs or expenses in the event that it is adjudicated to have been non-negligent.

11.5 Defense Deposit. The Town may request a deposit for defense costs from Consultant with respect to a claim. If the Town requests a defense deposit, Consultant shall provide it within 15 days of the request.

11.6 Waiver of Statutory Immunity. The obligations of Consultant under this Section 11 are not limited by the provisions of any workers’ compensation act or similar act.

Consultant expressly waives its statutory immunity under such statutes or laws as to Town.

11.7 Indemnification by Subcontractors. Consultant agrees to obtain executed indemnity agreements with provisions identical to those set forth here in this Section 11 from each and every subcontractor or any other person or entity involved in the performance of this Agreement on Consultant’s behalf.

11.8 Insurance Not a Substitute. Town does not waive any indemnity rights by accepting any insurance policy or certificate required pursuant to this Agreement. Consultant’s indemnification obligations apply regardless of whether or not any insurance policies are determined to be applicable to the claim, demand, damage, liability, loss, cost or expense.

12. INSURANCE

12.1. Insurance Required. Consultant shall maintain insurance as described in this section and shall require all of its subcontractors, consultants, and other agents to do the same.

Approval of the insurance by the Town shall not relieve or decrease any liability of Consultant Any requirement for insurance to be maintained after completion of the work shall survive this Agreement. A category of risk and the applicable insurance requirements will be determined on a “per consultant” basis, considering the particular work to be done by the consultant and the interrelationship of that work to other work being conducted by the Consultant.
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12.2. Documentation of Insurance. Town will not execute this agreement until it has received a complete set of all required documentation of insurance coverage. However, failure to obtain the required documents prior to the work beginning shall not waive the Consultant’s obligation to provide them. Consultant shall file with Town:
• Certificate of Insurance, indicating companies acceptable to Town, with a Best's Rating of no less than A:VII showing. The Certificate of Insurance must include the following reference: [insert project name] ___________________________ • Documentation of Best’s rating acceptable to the Town. • Original endorsements effecting coverage for all policies required by this Agreement.
• Complete, certified copies of all required insurance policies, including endorsements affecting the coverage.

12.3. Coverage Amounts. Insurance coverage shall be at least in the following minimum amounts:
• Professional Liability Insurance: $2,000,000 per claim, $4,000,000 aggregate
• General Liability:
• General Aggregate: $4,000,000
• Products Comp/Op Aggregate $2,000,000
• Personal & Advertising Injury $1,000,000
• Each Occurrence $2,000,000
• Fire Damage (any one fire) $ 50,000
• Medical Expense (any 1 person) $ 5,000
• Workers' Compensation:
• Workers' Compensation Statutory Limits
• EL Each Accident $1,000,000
• EL Disease - Policy Limit $1,000,000
• EL Disease - Each Employee $1,000,000
• Automobile Liability
• Any vehicle, combined single limit $2,000,000
Any available insurance proceeds broader than or in excess of the specified minimum insurance coverage requirements or limits shall be available to the Town as additional insured. Furthermore, the requirements for coverage and limits shall be the greater of (1) the minimum coverage and limits specified in this Agreement, or (2) the broader coverage and maximum limits of coverage of any insurance policy or proceeds available to the named insured.

Town Manager Recruitment 2023-783
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12.4. General Liability Insurance. Commercial General Liability Insurance shall be no less broad than ISO form CG 00 01. Coverage shall include contractual insurance, broad form property damage, independent consultants, personal injury, underground hazard, and explosion and collapse hazard where applicable. The General Liability policy shall cover inter-insured suits and include a “separation of insureds” or “severability” clause which treats each insured separately. Coverage must be on a standard Occurrence form.

Claims-Made, modified, limited or restricted Occurrence forms are not acceptable.

12.5. Worker’s Compensation Insurance. Consultant is aware of the provisions of Section 3700 of the Labor Code which requires every employer to carry Workers' Compensation (or to undertake equivalent self-insurance), and Consultant will comply with such provisions before commencing the performance of the work of this Agreement. If such insurance is underwritten by any agency other than the State Compensation Fund, such agency shall be a company authorized to do business in the State of California.

12.6. Automobile Liability Insurance. Covered vehicles shall include all vehicles used in connection with the performance of this Agreement, including owned, non-owned, and hired automobiles and trucks using ISO Business Auto Coverage form CA 00 01 (or equivalent).

12.7. Professional Liability Insurance or Errors & Omissions Coverage. The deductible or self-insured retention may not exceed $50,000. Any policy inception date, continuity date, or retroactive date must be before the effective date of this Agreement. Coverage shall be continued for three years after the completion of the work by one of the following: (1) renewal of the existing policy; (2) an extended reporting period endorsement; or (3) replacement insurance with a retroactive date no later than the commencement of the work under this Agreement.

An employee of the Town signing this Agreement may, in his or her sole discretion, waive the requirement for Professional Liability Insurance by initialing here:

Initials: _________________
Name: __________________

12.8. Claims-Made Policies. If any of the required policies provide coverage on a claimsmade basis the Retroactive Date must be shown and must be before the date of the contract or the beginning of contract work. Claims-Made Insurance must be maintained and evidence of insurance must be provided for at least five (5) years after completion of the contract of work. If coverage is canceled or non-renewed, and not replaced with another claims-made policy form with a Retroactive Date prior to the contract effective date, the Consultant must purchase “extended reporting” coverage for a minimum of five (5) years after completion of contract work.
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12.9. Additional Insured Endorsements. The Town, its Town Council, Commissions, officers, and employees of Yountville must be endorsed as an additional insured for each policy required herein, other than Professional Errors and Omissions and Worker’s Compensation, for liability arising out of ongoing and completed operations by or on behalf of the Consultant. The Town must be named as an additional insured for Auto Insurance policies for ongoing operations. Consultant’s insurance policies shall be primary as respects any claims related to or as the result of the Consultant’s work. Any insurance, pooled coverage or self-insurance maintained by the Town, its elected or appointed officials, directors, officers, agents, employees, volunteers, or consultants shall be non-contributory. All endorsements shall be signed by a person authorized by the insurer to bind coverage on its behalf. General liability coverage can be provided using an endorsement to the Consultant’s insurance at least as broad as ISO Form CG 20 10 11 85 or both CG 20 10 and CG 20 37.

12.10. Failure to Maintain Coverage. In the event any policy is canceled prior to the completion of the project and the Consultant does not furnish a new certificate of insurance prior to cancellation, Town has the right, but not the duty, to obtain the required insurance and deduct the premium(s) from any amounts due the Consultant under this Agreement. Failure of the Consultant to maintain the insurance required by this Agreement, or to comply with any of the requirements of this section, shall constitute a material breach of this Agreement.

12.11. Notices. Contractor shall provide immediate written notice if (1) any of the required insurance policies is terminated; (2) the limits of any of the required policies are reduced; (3) or the deductible or self-insured retention is increased. Each insurance policy required by this Agreement shall be endorsed to state that coverage shall not be suspended, voided, cancelled, or reduced in limits except after thirty (30) days’ prior written notice has been given to the Town, except that ten (10) days’ prior written notice shall apply in the event of cancellation for nonpayment of premium.

Consultant shall provide proof that cancelled or expired policies of insurance have been renewed or replaced with other policies providing at least the same coverage.

Such proof will be furnished at least two weeks prior to the expiration of the coverages. The name and address for Additional Insured Endorsements, Certificates of Insurance and Notices of Cancellation is: Town of Yountville, Attn:
_________________________6550 Yount Street, Yountville, CA 94599.

12.12. Consultant’s Insurance Primary. The insurance provided by Consultant, including all endorsements, shall be primary to any coverage available to Town and be endorsed using Insurance Services office form CG 20 10 (or equivalent) to provide that Town and its officers, employees, and agents shall be additional insureds under such policies.

Any insurance or self-insurance maintained by Town and/or its officers, employees, agents or volunteers, shall be in excess of Consultant’s insurance and shall not contribute with it.

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12.13. Waiver of Subrogation. Consultant hereby waives all rights of subrogation against the Town. Consultant shall additionally waive such rights either by endorsement to each policy or provide proof of such waiver in the policy itself.

12.14. Report of Claims to Town. Consultant shall report to the Town, in addition to the Consultant’s insurer, any and all insurance claims submitted to Consultant's insurer in connection with the services under this Agreement.

12.15. Premium Payments and Deductibles. Consultant must disclose all deductibles and self-insured retention amounts to the Town. The Town may require the Consultant to provide proof of ability to pay losses and related investigations, claim administration, and defense expenses within retention amounts. Ultimately, Town must approve all such amounts prior to execution of this Agreement.

Town has no obligation to pay any premiums, assessments, or deductibles under any policy required in this Agreement. Consultant shall be responsible for all premiums and deductibles in all of Consultant’s insurance policies. The amount of deductibles for insurance coverage required herein are subject to Town’s approval.

12.16. Duty to Defend and Indemnify. Consultant’s duties to defend and indemnify Town under this Agreement shall not be limited by the foregoing insurance requirements and shall survive the expiration of this Agreement as well as the early termination of this Agreement.

13. MUTUAL COOPERATION

13.1. Town Cooperation in Performance. Town shall provide Consultant with all pertinent data, documents and other requested information as is reasonably available for the proper performance of Consultant’s services under this Agreement.

13.2. Consultant Cooperation in Defense of Claims. If any claim or action is brought against Town relating to Consultant’s performance in connection with this Agreement, Consultant shall render any reasonable assistance that Town may require in the defense of that claim or action.

14. NOTICES
Any notices, bills, invoices, or reports required by this Agreement shall be deemed received on: (i) the day of delivery if delivered by hand, facsimile or overnight courier service during Consultant’s and Town’s regular business hours; or (ii) on the third business day following deposit in the United States mail if delivered by mail, postage prepaid, to the addresses listed below (or to such other addresses as the parties may, from time to time, designate in writing).

If to Town If to Consultant
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Name: ___________________________
Address: _________________________
Address:_________________________
Telephone: ________________________
Facsimile: ________________________
Email: _______________________________
Name: _________________________
Town of Yountville
Department/Division:______________
6550 Yount St.

Yountville, CA 94599
Telephone: (707) 944-8851
Facsimile: (707) 944-9619
Email: ________________________
With courtesy copy to:

Gary B. Bell
Yountville Town Attorney
Colantuono, Highsmith & Whatley, PC
420 Sierra College Dr., Ste. 140
Grass Valley, CA 95945-5091
Telephone: (530) 432-7357

15. SURVIVING COVENANTS
The parties agree that the covenants contained in Section 5.11 (Records), Section 10.4 (Indemnification of CalPERS Determination), Section 11 (Indemnification), Section

12.8 (Claims-Made Policies), Section 13.2 (Consultant Cooperation in Defense of Claims), and Section 18.1 (Confidentiality) of this Agreement shall survive the expiration or termination of this Agreement, subject to the provisions and limitations of this Agreement and all otherwise applicable statutes of limitations and repose.

16. TERMINATION

16.1. Town Termination. Town may terminate this Agreement for any reason on five calendar days’ written notice to Consultant. Consultant agrees to cease all work under this Agreement on or before the effective date of any notice of termination. All Town data, documents, objects, materials or other tangible things shall be returned to Town upon the termination or expiration of this Agreement.

16.2. Consultant Termination. Consultant may terminate this Agreement for a material breach of this Agreement upon 30 days’ notice.

16.3. Compensation Following Termination. Upon termination, Consultant shall be paid based on the work satisfactorily performed at the time of termination. In no event shall Consultant be entitled to receive more than the amount that would be paid to Consultant for the full performance of the services required by this Agreement. The Town shall 1544 Eureka Road, Suite 280 Roseville, CA 95661 916-784-9080 916-784-1985 [email protected] [email protected] Town Manager's Office Town Manager's Office 2023-783 Gary Phillip, Bob Murray & Associates PSA #: _______________
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have the benefit of such work as may have been completed up to the time of such termination.

16.4. Remedies. Town retains any and all available legal and equitable remedies for Consultant’s breach of this Agreement.

17. INTERPRETATION OF AGREEMENT

17.1. Governing Law. This Agreement shall be governed and construed in accordance with the laws of the State of California.

17.2. Integration of Exhibits. All documents referenced as exhibits in this Agreement are hereby incorporated into this Agreement. In the event of any material discrepancy between the express provisions of this Agreement and the provisions of any document incorporated herein by reference, the provisions of this Agreement shall prevail. In the event of any material discrepancy between the express provisions of this Agreement and the exhibits of this Agreement, the provisions of this Agreement shall prevail. This instrument contains the entire Agreement between Town and Consultant with respect to the transactions contemplated herein. No other prior oral or written agreements are binding upon the parties. Amendments hereto or deviations herefrom shall be effective and binding only if made in writing and executed on by Town and Consultant.

17.3. Headings. The headings and captions appearing at the commencement of the sections hereof, and in any paragraph thereof, are descriptive only and for convenience in reference to this Agreement. Should there be any conflict between such heading, and the section or paragraph thereof at the head of which it appears, the language of the section or paragraph shall control and govern in the construction of this Agreement.

17.4. Pronouns. Masculine or feminine pronouns shall be substituted for the neuter form and vice versa, and the plural shall be substituted for the singular form and vice versa, in any place or places herein in which the context requires such substitution(s).

17.5. Severability. If any term or provision of this Agreement or the application thereof to any person or circumstance shall, to any extent, be invalid or unenforceable, then such term or provision shall be amended to, and solely to the extent necessary to, cure such invalidity or unenforceability, and shall be enforceable in its amended form. In such event, the remainder of this Agreement, or the application of such term or provision to persons or circumstances other than those as to which it is held invalid or unenforceable, shall not be affected, and each term and provision of this Agreement shall be valid and be enforced to the fullest extent permitted by law.

17.6. No Presumption Against Drafter. Each party had an opportunity to consult with an attorney in reviewing and drafting this agreement. Any uncertainty or ambiguity shall not be construed for or against any party based on attribution of drafting to any party. 2023-783
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18. GENERAL PROVISIONS

18.1. Confidentiality. All data, documents, discussion, or other information developed or received by Consultant for performance of this Agreement are deemed confidential and Consultant shall not disclose it without prior written consent by Town. Town shall grant such consent if disclosure is legally required. All Town data shall be returned to Town upon the termination or expiration of this Agreement.

18.2. Conflicts of Interest. Consultant maintains and warrants that it has not employed nor retained any company or person, other than a bona fide employee working solely for Consultant, to solicit or secure this Agreement. Further, Consultant warrants that it has not paid nor has it agreed to pay any company or person, other than a bona fide employee working solely for Consultant, any fee, commission, percentage, brokerage fee, gift or other consideration contingent upon or resulting from the award or making of this Agreement. Consultant further agrees to file, or shall cause its employees or subcontractor to file, a Statement of Economic Interest with the Town’s Filing Officer if required under state law in the performance of the services. For breach or violation of this warranty, Town shall have the right to rescind this Agreement without liability.

For the term of this Agreement, no member, officer, or employee of Town, during the term of his or her service with Town, shall have any direct interest in this Agreement, or obtain any present or anticipated material benefit arising therefrom.

18.3. Non-assignment. Consultant shall not delegate, transfer, subcontract or assign its duties or rights hereunder, either in whole or in part, without Town’s prior written consent, and any attempt to do so shall be void and of no effect. Town shall not be obligated or liable under this Agreement to any party other than Consultant.

18.4. Binding on Successors. This Agreement shall be binding on the successors and assigns of the parties.

18.5. No Third-Party Beneficiaries. Except as expressly stated herein, there is no intended third-party beneficiary of any right or obligation assumed by the parties.

18.6. Time of the Essence. Time is of the essence for each and every provision of this Agreement.

18.7. Non-Discrimination. Consultant shall not discriminate against any employee or applicant for employment because of race, sex (including pregnancy, childbirth, or related medical condition), creed, national origin, color, disability as defined by law, disabled veteran status, Vietnam veteran status, religion, age (40 and above), medical condition (cancer-related), marital status, ancestry, or sexual orientation. Employment actions to which this provision applies shall include, but not be limited to, the following: employment, upgrading, demotion, or transfer; recruitment or recruitment advertising; layoff or termination; rates of pay or other forms of compensation; or in terms, conditions or privileges of employment, and selection for training. Consultant 2023-783
PSA #: _______________
Professional Services Agreement – Consultant Services

(Approved for Use August 2, 2022)
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agrees to post in conspicuous places, available to employees and applicants for employment, the provisions of this nondiscrimination clause.

18.8. Waiver. No provision, covenant, or condition of this Agreement shall be deemed to have been waived by Town or Consultant unless in writing signed by one authorized to bind the party asserted to have consented to the waiver. The waiver by Town or Consultant of any breach of any provision, covenant, or condition of this Agreement shall not be deemed to be a waiver of any subsequent breach of the same or any other provision, covenant, or condition.

18.9. Excused Failure to Perform. Consultant shall not be liable for any failure to perform if Consultant presents acceptable evidence, in Town’s sole judgment, that such failure was due to causes beyond the control and without the fault or negligence of Consultant.

18.10. Remedies Non-Exclusive. Each right, power and remedy provided for herein or now or hereafter existing at law, in equity, by statute, or otherwise shall be cumulative and shall be in addition to every other right, power, or remedy provided for herein or now or hereafter existing at law, in equity, by statute, or otherwise. The exercise, the commencement of the exercise, or the forbearance from the exercise by any party of any one or more of such rights, powers or remedies shall not preclude the simultaneous or later exercise by such party of any or all of such other rights, powers or remedies.

18.11. Attorneys’ Fees. If legal action shall be necessary to enforce any term, covenant or condition contained in this Agreement, each party shall pay its own costs, including any accountants’ and attorneys’ fees expended in the action.

18.12. Venue. The venue for any litigation shall be the Superior Court of California for the County of Napa. Consultant hereby consents to jurisdiction therein for purposes of resolving any dispute or enforcing any obligation arising under this Agreement.

18.13. Counterparts; Electronic Signatures. This Agreement may be signed in one or more counterparts, each of which shall be deemed an original, but all of which together shall be deemed one and the same instrument. The parties further agree that this Agreement may be transmitted by facsimile, electronic mail (email), or other electronic means and that the production or reproduction of signatures by facsimile, electronic mail (email), or other electronic means shall be treated as binding as if originals thereof. 2023-783
PSA #: _______________
Professional Services Agreement – Consultant Services

(Approved for Use August 2, 2022)
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TO EFFECTUATE THIS AGREEMENT, the parties have caused their duly authorized representatives to execute this Agreement on the dates set forth below. “Town”
Town of Yountville
By:________________________________
Signature_________________________
Printed:_____________________________
Title:_______________________________
Date:______________________
“Consultant”
__________________________
By:________________________________
Signature __________________________
Printed:_____________________________
Title:_______________________________
Date:______________________
Attest:

By:__________________________________
Eddy Gomez, Town Clerk
Date:________________________
Approved as to form:

By:__________________________________
Gary B. Bell, Town Attorney
Date:________________________
Bob Murray & Associates Steve Rogers Gary Phillips Town Manager Executive Vice President and Recruiter 2023-783

EXHIBIT A
A Proposal to Conduct an Executive Recruitment
for the Position of

TOWN MANAGER
on behalf of the

TOWN OF
1544 Eureka Road, Suite 280
Roseville, CA 95661
(916) 784-9080
(916) 784-1985 fax
November 22, 2022

TOWN COUNCIL

TOWN OF YOUNTVILLE
6550 YOUNT STREET
YOUNTVILLE, CA 94599
Submitted Via Email To: [email protected]
Dear Members of the Town Council:

Bob Murray & Associates is pleased to submit a proposal to conduct the Town Manager recruitment for the Town of Yountville. The following details our qualifications and describes our systematic—yet flexible—method of identifying, recruiting, and screening outstanding candidates on your behalf. It also includes a proposed budget, timeline, and guarantee.

At Bob Murray & Associates, we pride ourselves on providing quality service to local governments, non-profit agencies, and private firms by capitalizing on our decades of experience and vast network of contacts. As a minority and woman owned firm, Bob Murray & Associates’ places diversity, equity, and inclusion at the forefront of each recruitment. We recognize the importance of meeting each client’s unique recruitment needs and building a plan together to establish success. Our expertise ensures that the candidates we present to the Town of Yountville will match the criteria you have established, be a positive addition to your organization, and be outstanding in their field.

Bob Murray & Associates recognizes that we work at the pleasure of the Town Council and our job is to facilitate the Council’s Town Manager search. From the outset of the search, we work to establish a strong partnership with the Council to help ensure the placement of a Town Manager who is ideally suited to its needs. In order to develop an effective search, we hope that Town Council members make themselves available, as we seek the opportunity to meet with them individually to discuss their expectations for Town of Yountville’s new Town Manager. We hope they will speak candidly with us regarding the traits they are looking for in the new Town Manager.

The insight garnered as a result of these meetings will be invaluable as we recruit and screen candidates for the position.

With respect to the Town Manager recruitment and the Town of Yountville, Bob Murray & Associates has placed over 200 City Managers since our firm’s inception in 2000. We are currently conducting City Manager recruitments on behalf of the California cities of Auburn, Downey, Gonzales, Moraga, Piedmont, and Santa Clara. Additionally, we are conducting the County Executive Officer recruitments on behalf of the California counties of Monterey, Placer, and Sonoma, and the Assistant City Manager recruitments on behalf of the California Cities of Menlo Park, Milpitas, and Pleasanton. Our extensive contacts and knowledge of outstanding candidates will ensure you have a quality group of finalists from which to select the Town of Yountville’s next Town Manager.

Recent Town Manager recruitments we have completed similar in size and scope to your upcoming search include the following:
2022
Bakersfield, CA (Assistant City Manager)
Calistoga, CA
Campbell, CA (Assistant City Manager)
Costa Mesa, CA (Assistant City Manager)
Livermore, CA
Rohnert Park, CA
St. Helena, CA
Yolo County, CA (County Administrator)
2021
Carpinteria, CA (Assistant City Manager)
Cathedral City, CA (Assistant City Manager)
Cudahy, CA
Gridley, CA (City Administrator)
Irvine, CA
Laguna Beach, CA
Los Altos Hills, CA
Los Banos, CA
Marion, IA (Deputy City Manager)
Mt. Shasta, CA
Orinda, CA
San Carlos, CA (Assistant City Manager)
San Clemente, CA
Santa Barbara, CA (Assistant City
Administrator)
Scotts Valley, CA
Selma, CA
Sonoma, CA
South Pasadena, CA
Willits, CA
2020
Fairfield, CA (Assistant City Manager)
Healdsburg, CA
Imperial, CA
Jurupa Valley, CA (Assistant City Manager)
2019
Del Mar, CA
El Segundo, CA
Fairfield, CA
Huntington Beach, CA
Jurupa Valley, CA
National City, CA
Pico Rivera, CA
Solvang, CA
Tracy, CA
Yuba City, CA
We work as a team on every search at Bob Murray & Associates. Your Project Lead would be Gary Phillips or Valerie Gaeta Phillips, who conduct the majority of our City Manager and Assistant City Manager recruitments. Mr. Phillips or Ms. Gaeta Phillips are highly experienced in guiding elected bodies through the decision-making process and would not only direct and supervise the project team from beginning to end but also serve as your Recruiter.

To learn first-hand of the quality of our services and why the majority of our engagements come from repeat and referred clients, we invite you to contact the references listed on page 15 of the attached proposal.

We look forward to your favorable consideration of our qualifications. Please do not hesitate to contact us at (916) 784-9080 with any questions.

Sincerely,
Valerie Gaeta Phillips
President, Bob Murray & Associates

TABLE OF CONTENTS
THE RECRUITMENT PROCESS................................................................2 STEP 1 DEVELOP THE CANDIDATE PROFILE........................................................2 Optional Service: Community and Staff Involvement.......................................................2 STEP 2 DESIGN/DISTRIBUTE BROCHURE AND ADVERTISEMENTS ...................2 Reaching Diverse Candidates .........................................................................................3 STEP 3 RECRUIT CANDIDATES ................................................................................3 STEP 4 SCREEN CANDIDATES ..................................................................................4 STEP 5 CONDUCT PRELIMINARY INTERVIEWS......................................................4 STEP 6 SEARCH PUBLIC RECORDS...........................................................................4 STEP 7 MAKE RECOMMENDATIONS .......................................................................4 STEP 8 FACILITATE FINAL INTERVIEWS.................................................................5 STEP 9 CONDUCT BACKGROUND AND REFERENCE CHECKS ............................5 STEP 10 ASSIST IN NEGOTIATIONS.........................................................................6 COMPLETE ADMINISTRATIVE ASSISTANCE .......................................6 COSTS AND GUARANTEE ..........................................................................7 PROFESSIONAL FEE AND EXPENSES ......................................................................7 Optional Services ...........................................................................................................7 GUARANTEE...............................................................................................................8 RECRUITMENT SCHEDULE .....................................................................8 FIRM PROFILE..............................................................................................9 REFERENCES.................................................... Error! Bookmark not defined.

Bob Murray & Associates Proposal for the Town of Yountville Page 2

THE RECRUITMENT PROCESS
Bob Murray & Associates’ recruiters are specialists in finding a positive placement, providing security and fairness to candidates and clients while ensuring the integrity of the search process.

We understand that superlative recruiting for the Town Manager will lead to superlative results for the Town of Yountville. Outlined below are the steps in our proven recruitment process, refined through our 30+ years of experience in executive search.

STEP 1 DEVELOP THE CANDIDATE PROFILE
Our understanding of the Town of Yountville’s needs will be key to a successful search. Gary Phillips or Valerie Gaeta Phillips will meet with the Town Council and key stakeholders to learn as much as possible about the ideal candidate for the Town Manager position. We want to become familiar with the values and culture of the organization, as well as to understand the current and future issues, challenges, and opportunities in the Town of Yountville.

Mr. Phillips or Ms. Gaeta Phillips will review and help define the Town’s wish-list regarding the ideal candidate’s personality, management style, knowledge, skills, and abilities and will work with the Town to identify expectations regarding education and experience. The Town Council and Mr. Phillips or Ms. Gaeta Phillips will discuss compensation, benefits, and other key information necessary to ensure that outstanding candidates are attracted to this opportunity. The profile we develop together at this stage will drive subsequent recruitment efforts.

Optional Service: Community and Staff Involvement
We find that many of our clients value a recruitment process that opens the opportunity for community members, business leaders, organization representatives, and employees to provide input regarding the ideal candidate. Our recruiters are skilled in designing and facilitating forums, town hall meetings, and online surveys that allow equitable involvement from a variety of constituencies and in consolidating feedback into a cohesive narrative of common themes.

If the Town of Yountville so desires, we will work with the Town Council to create a customized community and/or staff input process.

STEP 2 DESIGN/DISTRIBUTE BROCHURE AND ADVERTISEMENTS
Mr. Phillips or Ms. Gaeta Phillips and your dedicated Recruitment Coordinator will use the candidate profile developed with the Town of Yountville to create a professional recruitment brochure, with the assistance of our professional graphic designer. The four-page, full-color brochure will describe the community, organization, position, ideal candidate, and compensation and will include pictures provided by the Town of Yountville that you feel best represent your organization and your community.

Upon your approval, Mr. Phillips or Ms. Gaeta Phillips will send the brochure by postal mail and email to a targeted audience, personally inviting potential candidates to apply for the Town Manager position. We will also place the recruitment brochure on our website, which attracts over 11,000 unique hits weekly and is a trusted resource for candidates seeking executive and Bob Murray & Associates Proposal for the Town of Yountville Page 3 professional positions. Two sample brochures are included in this proposal package for your reference.

Mr. Phillips or Ms. Gaeta Phillips will also design an effective advertising campaign appropriate for the Town Manager recruitment. Our broadest outreach comes through our active social media involvement on Facebook, LinkedIn, and Twitter, where upcoming and current positions are posted. Sources such as Western City Magazine, PublicCEO, and the Careers in Government website will be used to reach an extensive local government audience, while position-specific postings will be chosen to attract candidates who have built their careers in and are committed to the Town Manager field.

Suggested Town Manager-specific advertising sources for the Town of Yountville’s search include:

ICMA Newsletter
League of Women in Government
California City Management Foundation
California City News
Bob Murray & Associates does not typically place ads with job aggregators or general job posting sites such as CareerBuilder, Monster, or Indeed, as we have found that the broad reach of these sites does not necessarily lead to quality candidates for executive and professional positions.

Reaching Diverse Candidates
Bob Murray & Associates, a woman- and minority-owned business, is proud of its commitment to attracting and placing diverse candidates. Not only do we place advertisements with websites designed to attract minority and female candidates, but our President, Valerie Phillips, is a member herself of many diversity-focused organizations including the Local Government Hispanic Network, the League of Women in Government, the Professional Women’s Network, Mexican Professionals, and Women Leading Government. She networks frequently with fellow members to gain insight into which potential candidates are leaders in their field.

Mr. Phillips or Ms. Gaeta Phillips will seek to reach candidates in communities and organizations with demographic profiles and populations served like that of the Town of Yountville, to maximize the potential for individuals from a wide variety of backgrounds, cultures, physical abilities, life experiences, and gender to be considered for the Town Manager position.

STEP 3 RECRUIT CANDIDATES
The strongest candidates are often those who are successful and content in their current positions and need to be sold on a new opportunity. Our extensive network of contacts, developed through over 1,400 successful placements, is a primary source for identifying and obtaining referrals for these candidates. Our in-house database of 40,000 current and former executive and professional candidates is a valuable resource that can only be built over time—time that we have invested into perfecting our process for finding the right candidates for our clients. Our aggressive outreach efforts are focused on phone calls to personally invite potential applicants, answer questions, and allay any reservations, and these efforts are essential to the success of the Town Manager recruitment.

Bob Murray & Associates Proposal for the Town of Yountville Page 4 STEP 4 SCREEN CANDIDATES
Following the closing date for the recruitment, Mr. Phillips or Ms. Gaeta Phillips will screen all resumes we have received, using the criteria established in the candidate profile as a basis upon which to narrow the field of candidates. Internal candidates receive sensitive consideration, and Mr. Phillips or Ms. Gaeta Phillips will discuss with the Town Council how the Town of Yountville wishes to proceed with these candidates.

STEP 5 CONDUCT PRELIMINARY INTERVIEWS
Mr. Phillips will personally interview the top 10 to 15 candidates from the resume screening, with the goal of determining which candidates have the greatest potential to succeed in your organization. To reduce travel-related expenses to our clients and increase efficiency in the search process, these interviews are typically conducted via Skype, FaceTime, or other convenient videoconferencing applications.

During these in-depth interviews, Mr. Phillips or Ms. Gaeta Phillips will explore each candidate’s background and experience as it relates to the Town Manager position, such as significant accomplishments, size and scope of responsibility, and organizational culture. In addition, Mr.

Phillips or Ms. Gaeta Phillips will discuss with the candidates their motivation for applying for the position and assess his/her knowledge, skills, and abilities. We will devote specific attention to establishing the likelihood of the candidate’s acceptance of the position if an offer of employment is made.

STEP 6 SEARCH PUBLIC RECORDS
Under the direction of Mr. Phillips or Ms. Gaeta Phillips, your dedicated Recruitment Coordinator will conduct a review of published print and online articles for each recommended candidate.

Sources include Lexis-Nexis™, Google, social media, and our contacts in the field. This will alert Mr. Phillips or Ms. Gaeta Phillips to any further detailed inquiries we may need to make before our recommendations are finalized.

STEP 7 MAKE RECOMMENDATIONS
Based on our findings during the preliminary interview process, Mr. Phillips or Ms. Gaeta Phillips will recommend a limited number of candidates for your further consideration. They will make specific recommendations and will help facilitate discussions regarding the candidate pool, but the final determination of those to be considered will be up to you.

We typically recommend 6-8 candidates that we feel will best match your expectations, and we prepare a detailed written report on each candidate. This bound report provided to each member of the decision-making body includes:

Candidate list with Recommended Finalists identified in Group 1 and Group 2 (primary and secondary recommendations), as well as Internal candidates Summary of experience, education, and salary information for each Recommended Finalist candidate
Complete cover letter and resume for each Recommended Finalist candidate Bob Murray & Associates Proposal for the Town of Yountville Page 5 List of Other Applicants (those who did not meet minimum qualifications or were otherwise unsuitable, based on our screening process)
Bob Murray & Associates maintains all search records for a period of seven (7) years following each recruitment, and we are happy to forward cover letters and resumes for each applicant by postal mail or email as soon as the recruitment closes to new applications.

STEP 8 FACILITATE FINAL INTERVIEWS
Our years of experience will be invaluable as we help you develop an interview process that objectively assesses the qualifications of each candidate. We will work with the Town of Yountville to craft and implement an interview approach that fits your needs. This may include individual and panel interviews by the Town Council and key stakeholders, community/employee interview panels, writing and presentation samples, meet-and-greets, or another specialized process element Mr. Phillips or Ms. Gaeta Phillips helps the Town of Yountville to design.

Mr. Phillips or Ms. Gaeta Phillips will be present on-site during the interviews to facilitate as necessary during the process and to guide discussion to consensus regarding final candidates.

Bound interview books will be provided to each interview panel member containing:

Recruitment brochure with candidate profile
Interview schedule
Suggested interview questions
Experience summary, cover letter, resume, and rating form for each candidate
Ranking forms for use during the panel interview process We will work closely with your staff to coordinate and schedule interviews and candidate travel.

Our goal is to ensure that each candidate has a very positive experience, as the way the entire process is conducted will influence the final candidates’ perception of your organization.

STEP 9 CONDUCT BACKGROUND AND REFERENCE CHECKS
Mr. Phillips or Ms. Gaeta Phillips and your Recruitment Coordinator will conduct detailed reference checks for up to three (3) final candidates. To gain an accurate and honest appraisal of the candidates’ strengths and weaknesses, we will talk candidly with people who have direct knowledge of their work and management style. In addition to gaining a 360-degree view of candidates from the perspective of their supervisors, subordinates and peers for the past several years, we will make a point of speaking confidentially to individuals who may have further insight into a candidate’s abilities but who may not be on their preferred list of contacts.

Your Recruitment Coordinator will work with candidates and our professional backgrounding firm, HireRight, to conduct credit, civil litigation, and motor vehicle record checks and verify candidates’ degrees.

Bob Murray & Associates Proposal for the Town of Yountville Page 6 STEP 10 ASSIST IN NEGOTIATIONS
We recognize the critical importance of successful negotiations and can serve as your representative during this process. Mr. Phillips or Ms. Gaeta Phillips knows what other organizations have done to put deals together with great candidates and what the current market is like for Town Manager positions in organizations like the Town of Yountville’s. They will be available to advise you regarding current approaches to difficult issues, such as housing and relocation. We will represent your interests and advise the chosen candidate and you regarding salary, benefits, and employment agreements, with the goal of putting together a deal that results in the appointment of your chosen candidate. With our proven experience and vested interest in a positive outcome, we can turn a very difficult aspect of the recruitment into one that is straightforward and agreeable for all parties involved.

COMPLETE ADMINISTRATIVE ASSISTANCE
We receive many unsolicited testimonials each year from clients and candidates alike noting our prompt, considerate, accurate, and professional service during the search process. Throughout the recruitment, in time intervals that suit the Town of Yountville, we will provide you with updates on the status of the search and attend to all administrative details on your behalf.

Candidates receive immediate acknowledgement of their applications, as well as personal phone calls and/or emails (as appropriate) advising them of their status at each critical point in the recruitment. Candidates who receive preliminary or final interviews and are not chosen to move forward in the interview process will receive personal calls from Mr. Phillips or Ms. Gaeta Phillips on behalf of the Town of Yountville.

It is our internal company standard that all inquiries from clients and candidates receive a response within the same business day whenever possible, and certainly within 24 hours if the inquiry is received during the work week. Mr. Phillips or Ms. Gaeta Phillips will be available to the Town of Yountville by office phone, cell phone, and email at any time to ensure a smooth and stress-free recruitment process.

Bob Murray & Associates Proposal for the Town of Yountville Page 7

COSTS AND GUARANTEE

PROFESSIONAL FEE AND EXPENSES
The fixed, flat professional services fee for conducting the Town Manager recruitment on behalf of the Town of Yountville is $21,500. Services provided for in this fee consist of all steps outlined in this proposal, including three (3) meetings on site and a Community Staff Input Forum. The professional fee does not limit the amount of time invested by Bob Murray & Associates in promoting a successful outcome for this project. In fact, our mission for this project is to ensure we assist in identifying the right candidate for the Town of Yountville. Therefore, Mr. Phillips or Ms. Gaeta Phillips will contact the Town at the first anniversary of the placement to confirm an effective transition has occurred.

The Town of Yountville will also be responsible for reimbursing expenses Bob Murray & Associates incurs on your behalf. We estimate expenses for this project not to exceed $7,500.

Reimbursable expenses include (but are not limited to) such items as the cost of recruiter travel; clerical support; brochure development; placement of ads; credit and civil background checks; education verification; and public records searches. Postage, printing, photocopying, and telephone charges are allocated costs and included in the expense estimate. In no instance will expenses exceed this estimate without prior approval from the Town of Yountville.

Expense reimbursement for candidate travel related to on-site interviews will be the responsibility of the Town of Yountville.

Optional Services
Community/Staff Input Forum: Included
Online survey: Included
Additional on-site meeting days: $1,500/day, plus travel expenses Additional background checks: $250/candidate
Additional reference checks: $500/candidate
Other services: $250/hour or $1,500/day
Professional Fees and Reimbursable Expenses
Professional Services (Fixed Flat Fee)
Community Staff Input Forum
$20,000
$ 1,500
Reimbursable Expenses
Example costs and approximate amounts include:

Brochure Design and Printing ($1,275)
Advertising ($3,500)
Background Checks – 3 candidates ($550)
Consultant Travel ($1,600)
Other expenses – supplies, shipping, clerical ($575)
$7,500
Not-to-Exceed Total $29,000
Bob Murray & Associates Proposal for the Town of Yountville Page 8

GUARANTEE
Should a candidate recommended by our firm position resign or be terminated within the first 12 months of employment, we will provide the Town of Yountville with professional services to secure a replacement. Services will be provided at no cost, aside from expenses incurred on the Town of Yountville’s behalf during the new search. We are confident in our ability to recruit outstanding candidates and do not expect the City to find it necessary to exercise this provision of our proposal.

RECRUITMENT SCHEDULE
We are prepared to start work on this assignment upon receipt of a signed professional services agreement or other written, authorized notification. A full search can be completed in 13-16 weeks from the date of initial meetings with our client.

The final recruitment schedule will be determined in collaboration with Town of Yountville. A typical timeline of tasks and events is included here for reference.

Bob Murray & Associates Proposal for the Town of Yountville Page 9

FIRM PROFILE

OUR STAFF
Bob Murray & Associates is a small firm focusing exclusively on executive search services. We have a team of Eleven (11):

Bob Murray, Founder
Valerie Gaeta Phillips, President
Gary Phillips, Executive Vice President
Joel Bryden, Vice President
Yasmin Beers, Senior Executive Recruiter
Adele Fresé, Senior Executive Recruiter
Bryan Hill, Senior Executive Recruiter
Stacy Stevenson, Senior Executive Recruiter
Alexandria Kopack, Recruitment and Operations Manager
Kathy Lolas, Senior Recruitment Coordinator
Gini Herndon, Contracts Administrator/Bookkeeper

BOB MURRAY, FOUNDER
Mr. Murray—known simply as “Bob” to his clients and candidates throughout the western U.S.— brings over 40 years’ experience as a recruiter and is recognized as one of the top local government recruiters in the nation. He conducted hundreds of searches for cities, counties, and special districts and was called on to conduct searches for some of the largest, most complex organizations in the country—and some of the smallest. Bob conducted searches for chief executives, department heads, professional and technical positions, taking the lead on many of the firm’s most difficult assignments with great success. His clients retained him again and again, given the quality of his work and success in finding candidates for difficult to fill positions.

As our Founder, Bob currently takes on few searches personally but continues to be an active presence at Bob Murray & Associates, providing valued insight and experience to our team members regarding all aspects of the recruitment process.

Mr. Murray received his Bachelor of Science Degree in Criminology from the University of California at Berkeley with graduate studies in Public Administration at California State University at Hayward.

VALERIE GAETA PHILLIPS, PRESIDENT AND RECRUITER
Ms. Gaeta Phillips has over 18 years of recruiting experience, including more than a decade of recent experience in executive search for public, private, and startup companies nationwide. Since joining Bob Murray & Associates, Valerie has completed over 160 searches in a diverse range of fields, including city and general management, planning, finance, human resources, transportation, communication and public relations, community and economic development, information technology, parks and recreation, and operations. She has recruited at all levels of municipal and Bob Murray & Associates Proposal for the Town of Yountville Page 10 non-profit organizations, from technicians and engineers to Executive Directors and Chief Executive Officers.

Valerie is valued for her passion for finding and retaining the most outstanding candidates for even the most difficult or untraditional assignments and for her commitment to her clients’ success; she is also active in a variety of industry organizations and in diversity-focused associations. Valerie is called upon often to serve as an expert speaker on topics such as managing one’s online reputation, diversity issues in municipal and non-profit leadership, and how to identify a positive placement for the organizational culture.

Ms. Gaeta Phillips, along with Executive Vice President Gary Phillips, has a passion for helping people, evidenced by fundraising, sponsorship, and involvement in raising awareness for organizations such as Autism Speaks, the UC Davis M.I.N.D. Institute, and the Northern California Special Olympics.

GARY PHILLIPS, EXECUTIVE VICE PRESIDENT AND RECRUITER
Since joining Bob Murray & Associates, Mr. Phillips has completed over 125 searches for executives and professionals in a wide variety of fields including animal services, city and general management, planning, legal counsel, cyber security, and human resources. Gary’s clients have ranged from municipal government to non-profit and private sector organizations, and he has sourced outstanding candidates for positions from the level of division managers up to City Managers, Executive Directors, and General Managers.

Gary started his career with a New York-based Fortune 100 company and quickly became a Senior Manager, building and running a large customer service organization that eventually expanded to 13 countries in Europe. He proceeded to hold senior leadership positions in several Fortune 500 companies, with noted successes such as building an organization from two to 250 employees worldwide and growing a company from 800 to 1200 employees.

As part of an executive acquisition and recruiting team, Gary helped build a start-up enterprise software company in San Francisco, recruiting top-notch talent and building a world-class organization. He has maintained customer relationships in the public sector and the private sector, including medical and financial institutions. He prides himself on finding key talent and offering the best customer service to his clients.

Mr. Phillips, along with Ms. Gaeta-Phillips, is involved in his community as a soccer coach, as an organizer of fundraisers for Autism Speaks and the UC Davis M.I.N.D. Institute, and as a sponsor of the Northern California Special Olympics. Mr. Phillips received his Associate of Science degree and completed additional coursework at Rochester Institute of Technology, NY.

JOEL BRYDEN, VICE PRESIDENT AND RECRUITER
Mr. Bryden has over 30 years of local government experience that he brings to the firm, having retired as Chief of Police in Walnut Creek, CA prior to joining Bob Murray & Associates in 2013.

Throughout his career, Joel has been involved in public sector consulting, with vast experience in hiring and promotional processes, as well as interviewing candidates for advancement in all aspects of local government.

Bob Murray & Associates Proposal for the Town of Yountville Page 11 Joel has a solid reputation as a leader in the public sector and his ability to find and evaluate outstanding applicants for our clients is invaluable in the search process. Since joining Bob Murray & Associates, Joel has conducted over 100 recruitments in a broad range of sectors including police, fire, building, planning, city management, and general management. He is often called upon to recruit specialized or difficult-to-fill positions, such as Independent Police Auditor.

Mr. Bryden is a graduate of the FBI National Academy and obtained his Bachelor of Arts Degree in Communication from San Diego State University. He is currently based in Walnut Creek, CA.

YASMIN BEERS, SENIOR EXECUTIVE RECRUITER
Yasmin Beers brings over 33 years of municipal government experience to Bob Murray and Associates. Yasmin retired as the City Manager for Glendale with a population of over 200,000.

She served as Chief Executive Officer overseeing close to 2,000 employees serving in Police, Fire, Public Works, Parks, Community Development, Library Arts & Culture, Innovation Performance & Audit, and Water & Power to name a few.

Yasmin’s three decades of experience in public service brings extensive background in public sector finance, human resources management, contract negotiations, strategic planning & organizational leadership, policy development, emergency response & planning, team building and performance improvement. Throughout her career, Yasmin has had a great deal of experience in recruiting, selecting and hiring employees for executive and management level positions with a focus on the organizational needs and culture.

Yasmin currently serves on the Glendale Adventist Medical Center’s Civic Advisory Board and the Advisory Board for Village Christian School. Yasmin is a past member of Soroptimist International of Glendale where she served as President in 1999/2000. She is a past board member of Glendale Healthy Kids, Salvation Army and the American Red Cross. In 2011 the Glendale Chamber of Commerce recognized Yasmin as Woman of the Year; in 2013 she was the recipient of The Armenian American Woman of Excellence Award; in 2014 Yasmin was recognized by the Glendale Educational Foundation for her distinguished service and philanthropic efforts; in 2015, YWCA awarded Yasmin with the Heart & Excellence Award; in 2017, she was recognized by Business Life Magazine as a Women Achiever; and in 2018 the California State Senate recognized Yasmin as one of the Woman of the Year, each a tribute to her core values that represent her civic responsibilities, volunteerism and community service.

Yasmin has a Bachelor of Arts degree in Political Science from California State University, Northridge and a Master’s degree in Organizational Leadership from Woodbury University.

ADELE FRESÉ, SENIOR EXECUTIVE RECRUITER
Adele Fresé brings 27 years of local government experience to Bob Murray & Associates, having retired as Chief of Police in Salinas, CA prior to joining the firm in 2021. Adele began her public service career in 1985 as an active-duty member of the United States Marine Corps before serving the City of Corpus Christi for 20 years.

Bob Murray & Associates Proposal for the Town of Yountville Page 12 Adele has extensive experience in hiring and promotional processes, as well as interviewing candidates for advancement in all aspects of local government.

During her 7 years as a Chief of Police, Adele exercised strong leadership and implemented monumental changes leading to the diversification of her agency’s sworn staff. Adele’s commitment to collaboration with the public and law enforcement agencies earned her the Partner of the Year Award from Homeland Security Investigations, and her Department the Community Policing Award from the Community Policing Institute of California.

Adele received her Bachelor of Science degree in Criminal Justice Administration from California State University at Hayward, and a minor degree in Sociology. She earned a Master of Science in Public Safety, completed the Senior Executives in State and Local Government program at the Harvard Kennedy School, and PERF’s Senior Management Institute for Police. She is a Texas Certified Public Manager.

BRYAN HILL, SENIOR EXECUTIVE RECRUITER
Chief Bryan Hill (ret.) spent over 30 years serving as a public safety leader in the San Francisco Bay Area. During his career, he worked for three appreciably different East Bay cities and developed and led several regional programs providing him a broad perspective of local government. Much of Bryan’s career was spent working in a wide variety of leadership and executive level roles. As a police chief and city department head he was known for a progressive and principled leadership approach.

Throughout his career, Bryan emphasized community engagement. As a municipal government executive, he was dedicated to establishing lasting community partnerships, building strong teams, and continues to participate in leadership development.

Bryan received the California Police Officer’s Association Award of Distinction for his efforts in developing regional partnerships that increased efficiencies, professionalism and service to the community. Bryan received his Bachelor of Arts degree in Social Science from California State University, Sacramento and he earned a Master of Science in Organizational Leadership. He is a graduate of the FBI National Academy and holds a California POST Executive Certificate.

STACEY STEVENSON, SENIOR EXECUTIVE RECRUITER
In Ms. Stevenson’s 32 years of service in municipal government, she worked for the California cities of San Diego, National City, and Murrieta. Ms. Stevenson began her professional career in City of San Diego as a Personnel Analyst and went on to work in the Personnel, Metropolitan Wastewater, Engineering, and Contracting departments; as well as the City Manager’s office, progressing from Analyst to Deputy Director. She also assumed special projects such as the creation and opening of the City’s neighborhood service centers and Liaison to the City Council.

From San Diego she joined the City of National City where she served as the Director of Human Resources, the Director of Administrative Services, and Deputy City Manager. She oversaw Community Services, Finance, Human Resources, and Information Technology; and managed special projects such as the balloting and passage of the City’s local sales tax and the implementation of a new payroll module.

Bob Murray & Associates Proposal for the Town of Yountville Page 13 In the City of Murrieta, Ms. Stevenson served as Administrative Services Director and Deputy City Manager, again overseeing Community Services, Finance, Human Resources and Information Technology and managing special projects. Ms. Stevenson has also served as a commissioner on both the Child Care and Civil Service Commissions for the City of Chula Vista.

Ms. Stevenson holds a Bachelor’s degree in Industrial Organizational Psychology as well as a Master of Business Administration degree with an emphasis in Human Resource Management.

ALEXANDRIA KOPACK, RECRUITMENT AND OPERATIONS MANAGER
Alex is the Recruitment & Operations Manager with Bob Murray & Associates, and partners closely with each executive recruiter to support both clients and candidates through the entire recruitment process. Alex offers support to the recruitment coordinators by ensuring each employee has the tools necessary for success within the firm. She also posts available positions to job boards, schedules interviews, conducts background checks on candidates, and creates marketing materials for each search.

Alex graduated with a bachelor’s degree in Business Administration from Boise State University.

She has several years of experience in many different office settings and is eager to assist in the hiring process.

In her spare time, Alex enjoys spending time with her husband, family, and poodle (Theo), as well as playing tennis whenever weather allows.

KATHY LOLAS, SENIOR RECRUITMENT COORDINATOR
Kathy recently joined the Bob Murray & Associates team after eight years of retirement. She is serving as a Recruitment Coordinator and brings over 30 years of experience from the residential real estate, state government, and life coaching industries. As a Recruitment Coordinator, Kathy partners closely with executive recruiters to provide support to candidates and clients throughout the recruitment process. She assists with scheduling, conducting background checks, creating marketing materials, and posting advertisements for open recruitments.

Kathy returned to graduate school in 2015, earned her Master’s degree and launched a private lifecoaching practice. She is known for her outgoing personality, attention to detail and collaborative approach to successfully completing executive recruitments. In her free time, Kathy enjoys playing jazz piano, travel, boating, and playing with her poodle, “Rocky”.

GINI HERNDON, CONTRACTS ADMINISTRATOR/BOOKKEEPER
Ms. Gini Herndon is the Contracts Administrator/Bookkeeper at Bob Murray & Associates. Ms.

Herndon is the first point of contact at Bob Murray & Associates and has an extensive administrative background in business law.

Ms. Herndon is known for her collaborative approach as she works closely with our internal team and clients to ensure a successful search. As a first point of contact, Ms. Herndon is highly professional and maintains a high level of confidentiality and sensitivity.

Bob Murray & Associates Proposal for the Town of Yountville Page 14

CORPORATION
Bob Murray & Associates was founded in May 2000 and operated under the corporation name MBN Services, Inc. until June 2014; our new corporation name is GVP Ventures, Inc., incorporated in California in 2014. Contact information for the corporation and the firm is as follows:

GVP Ventures, Inc. OR Bob Murray & Associates
1544 Eureka Road, Ste. 280
Roseville, CA 95661
(916) 784-9080
[email protected]
Our corporation and firm are financially sound (and have been so since 2000), with documentation from our accountant available to your organization prior to final execution of a professional service agreement. We have never been involved in any litigation, aside from our personnel serving as expert witnesses when called to do so.

PROFESSIONAL ASSOCIATIONS
Our firm, represented by either our President or our Executive Vice President, are involved in the following organizations to remain engaged with current and future issues relevant to the work we conduct on behalf of clients like Town of Yountville:

California Special Districts Association – Member
California City Management Foundation (CCMF) – Member
International City/County Management Association (ICMA) – Member League of California Cities – League Partner
League of Women in Government – Sponsor/Member
Municipal Management Association of Northern California (MMANC) –Sponsor/Member Municipal Management Association of Southern California (MMASC) –Sponsor/Member National Forum for Black Public Administrators (NFBPA) – Committee member for Marketing and Branding
Members of our leadership team not only attend events sponsored by these associations but are also frequently called upon to serve as panel members and to provide specialized lectures regarding industry-specific issues.

Recent and upcoming speaking engagements and trainings provided by our staff include:
“Role of the Chief” class, presented by Joel Bryden on behalf of the California Police Chiefs Association
Organization of Latino Affairs invited speaker, Valerie Phillips for Hispanic Heritage Month; and
“The Next Step on Your Career Ladder: A Rung Up or a Missed Step? What City Managers are Seeking to Create a Dream Team,” Bob Murray & Associates is a leading participant on the MMANC 2019 Conference Panel
Bob Murray & Associates Proposal for the Town of Yountville Page 15

REFERENCES
Clients and candidates are the best testament to our ability to conduct quality searches. Clients for whom Bob Murray & Associates has recently conducted similar searches are listed below:

CLIENT: City of Calistoga, CA
POSITION: City Manager
REFERENCE: Mr. Chris Canning, Mayor
(707) 815-2105
CLIENT: City of Healdsburg, CA
POSITION: City Manager
REFERENCE: Mr. David Hagele, Council Member
(707) 578-7800
CLIENT: City of Livermore, CA
POSITION: City Manager
REFERENCE: Ms. Nancy Dias, Human Resources Manager
(925) 960-4115
CLIENT: City of St. Helena, CA
POSITION: City Manager
REFERENCE: Mr. Paul Dohring, Council Member
(707)696-5406
We appreciate the Town of Yountville’s consideration of our proposal and look forward to working with you.

REQUEST FOR PROPOSALS FOR RECRUITMENT SERVICES
The Town of Yountville is requesting proposals from interested, qualified, and experienced professional search firms to provide recruitment services for the position of Town Manager. A Request for Proposals (RFP), which includes instructions for its completion, is attached. Respondents to this RFP shall submit completed proposals electronically marked “Town Manager Recruitment” and the name of the firm submitting the proposal. An electronic copy of the proposal must be submitted by 2 p.m. on Friday, December 9, 2022, to Town Clerk, Eddy Gomez at [email protected]
If you have any questions about the RFP, please submit your inquiries in writing, preferably via e-mail to: Julie Baldia Deputy Director, Human Resources and IT at 6550 Yount Street, Yountville, CA 94599 (707) 944-8851 Monday through Friday or at [email protected]
2 Town of Yountville
Request for Proposals for
Town Manager Recruitment Services

INTRODUCTION
The Town of Yountville (“Town”) is requesting proposals from professional search firms for recruitment services.

All proposals must be received by the Town Clerk’s Office, 6550 Yount Street, Yountville, California 94599, no later than 2:00 p.m. on Friday, December 9, 2022. Late proposals will not be considered. An electronic copy of the proposal must be emailed to Town Clerk at [email protected] noting “Town Manager Recruitment.” The proposal must include the return address, email address and telephone number of the proposer.

Proposals must be responsive to Town’s request. The Town shall determine the most responsive and responsible consultant providing the best service at the most reasonable cost. Cost alone shall not be the determinative factor.

The Town reserves the right in its absolute discretion to make no award or contract.

BACKGROUND
Nestled in the heart of the Napa Valley among vineyards between the Mayacamas Mountains and the Napa River, the Town of Yountville with a population of just over 3,000 residents, in Northern California is a community that cares about its citizens, businesses and visitors. Yountville offers a variety of well-maintained neighborhood parks that include outdoor recreational amenities including bocce, volleyball, tennis, basketball courts, children's play equipment and reservable picnic areas. Yountville is a wonderful place to eat and shop, and it is host to a variety of exciting events throughout the year. You will find the Napa Valley Museum; there is lots of history to learn about if you take the walking tour of hospital buildings and landmarks, or just relax on the outdoor patio of one of many great restaurants or wine tasting rooms and watch brightly colored hot air balloons take flight.

Incorporated in 1965, the Town of Yountville is a general law Town with a council-manager form of government.

Yountville’s economic base is based on tourism generated revenue in the form of Transient Occupancy Tax (TOT) and sales tax, followed by property tax. These three revenue sources represent 89% of General Fund revenue of which 59% is derived by Transient Occupancy Tax. Yountville has 455 hotel and inn rooms with an average room rate of $846 (April 2022) and the strong room rate is the leading factor in this important revenue source.

Approximately 13% of the Town’s General Fund is generated from sales tax revenue of which 68% of this sales tax (Dec. 2022) is from restaurants. Yountville boasts just over 1,600 restaurant seats which is extraordinary for a community of just over 3,000 residents. Yountville is also home to the Veterans Home campus operated by CalVet.

Yountville’s remaining business community is comprised of a number of wine-tasting rooms, small and boutique retail shopping venues, one grocery store, and one gas station. Yountville has a limited business to business 3 commercial sector, very limited furniture and appliances, and no hardline retail such as hardware and auto dealerships. These economic factors paired with the Town’s debt, budget, and reserves contribute to Yountville’s stable S&P Ratings of ‘AA’ Town ICR Rating and ‘AA-’ Bond Ratings.

Under Yountville’s Council-Manager form of government, the Town Manager is responsible for the administration of Town affairs, and is assisted by an executive team, which includes a contracted Town Attorney, a Town Clerk, Deputy Director of Human Resources and IT and department directors for Finance, Public Works, Parks & Recreation and Planning and Building. The Town contracts with Napa County Fire Department for fire and emergency services and with the Napa County Sheriff Department for law enforcement services.

The Town Manager serves as the Chief Executive Officer of the municipal corporation (Town) and is responsible for the day-to-day operations, coordination and management of all Town departments and their operations to ensure that Town services are delivered in a manner consistent with Town Council established policies and in an economical and effective manner. The Town Manager is also responsible for the oversight and management of various contracted service providers which deliver numerous services for the Town. The Town Manager is responsible for the development and implementation of the annual Town budget upon approval by the Town Council. The Town Manager supports the Town Council by providing technical input into the formulation, development, and implementation of Council directed policies, programs, and projects. The Town Manager is appointed by the Town Council and serves at the will of the Town Council. Department and Deputy Department Directors are appointed by the Town Manager and serve with at-will employment agreements.

PURPOSE
The Town of Yountville is seeking proposals from interested, qualified, and experienced professional search firms to provide recruitment services for the position of Town Manager. The request for proposals does not obligate the Town to award a contract or complete the recruitment, and the Town reserves the right to cancel the solicitation if it is considered to be in its best interest.

GENERAL SCOPE OF SERVICE REQUIRED
The Town is seeking the assistance of a professional search firm to conduct a recruitment process to fill the position of Town Manager to replace the retiring Town Manager who has served in that capacity for the past fifteen (15) years.

The scope of service includes:
 Meeting with Mayor and Town Council Members including newly elected officials and those just stepping down from service.
 Meeting with key Town employees including retiring Town Manager, Town Attorney and Town Department Heads and Deputy Directors to obtain information regarding the expectations, challenges, requirements, and responsibilities of the position. to obtain information about the Town, including demographics, budget, and organizational structure.
 Development of a position profile and advertising brochure.  An aggressive direct networking campaign for top talent that may include regional, in-state, and local elements as determined during the initial meetings with the Town. 4  Advertisements are to be placed in select appropriate professional publications, on Internet bulletin boards, and social media.
 Thorough screening of applicants, including through face to face or videoconferences of viable candidates.

Screening is to include background, criminal and credit checks, references, and media checks to ensure the finalists have backgrounds of highest integrity.
 Creation of a list of quality finalists.
 Meeting with the Town Council with final recommendations and assistance with the selection process, including attending one round of interviews with finalist candidates. The consultant or the Town may propose additional tasks as deemed necessary to complete the assignment. Any additional work shall be compensated as agreed upon in the consultant’s contract with the Town.

PROPOSAL SUBMISSION REQUIREMENTS
The consultant shall be responsible for preparing an effective, clear, and concise proposal. It is recommended that proposals contain the following information:
 A cover letter introducing the company and the individual who will be the primary contact person.  On no more than one page, a statement of the firm’s understanding of the service to be performed and a positive commitment to provide the service as indicated in this RFP.  A statement that the consultant can meet the Town’s mandatory insurance requirements: The Town requires Commercial General Liability insurance with limits of not less than $2,000,000 per occurrence and $4,000,000 aggregate, Professional Liability Insurance with limits of not less than $2,000000 per occurrence and $4,000,000 aggregate if available to a professional engaged in consultant’s regular course of business, Automobile Liability insurance with a minimum limit of $2,000,000 per accident, and Workers Compensation Insurance as required by the State of California. The Town reserves the right to establish that these insurance requirements be met and complied with prior to any contractual agreement is entered into. Failure to comply could result in non-award of the contract.
 Specific qualifications regarding experience in conducting professional search/recruitment services, including the names of clients which are smaller population, lean town staff, tourism focused and with an engaged citizenry similar to the Town. A reference list should be attached to the proposal, with client names, contact persons, email addresses and phone numbers.
 A discussion of any methodologies used, or approaches taken in conducting executive/professional searches and/or recruitment services.
 A detailed timeline for completion of each phase and the total project.  A description of the firm’s organization and staff’s qualifications.  A proposed fee schedule including any incidental or hourly fees.  The signature of an authorized individual to bind the firm. The proposal must be a firm offer for a ninety-day period.
 Submit proposal via electronic submission to Town Clerk at [email protected] . 5 SELECTION PROCESS
Each of the proposals received will be evaluated and determined if it meets the stated requirements. Failure to meet these requirements will be a cause for eliminating the consultant from further consideration. The Town shall not be liable in any way for any cost incurred by any consultant or in the preparation of its proposal in response to this RFP nor for obtaining any required insurance. The Town reserves the right to reject any and all proposals, to waive any technicalities, informalities and irregularities, to accept or reject all of part of proposals, and to be the sole judge of the suitability of the proposals offered. Initial evaluation of the proposals will be made by the Town Council. In addition to evaluating the written proposals, oral interviews may be requested. Final selection will be made by the Town Council.

Proposals will be evaluated generally on the following criteria, which is neither weighted nor prioritized:
 Demonstrated understanding of the service requested
 Prior experience in performing similar work
 Qualifications of the firm and assigned individuals
 Methodology and scope of the proposed study
 Fees charged and cost effectiveness of the proposed service  Reference check

PROPOSAL REVIEW AND AWARD SCHEDULE RFP
Distributed: Friday, November 17, 2022
Publish notice on website: November 17, 2022
Proposals due and opened: Friday, December 9, 2022
Proposals reviewed and evaluated by Town Council: TBD, likely mid December 2022 Council approval of contract: target date of January 17, 2023 Contract executed/work begins upon Town Council Approval: shortly after contract approval

SUPPLEMENTAL INFORMATION
Questions concerning this request for proposals should e-mailed to Julie Baldia, Deputy Director Human Resources, and IT, 6500 at [email protected] or by calling 707-944-8851.

Town of Yountville
Staff Report
6550 Yount Street
Yountville, CA 94599
Agenda Item #: 11A
Yountville Town Council Staff Report
DATE: January 3, 2023
TO: Mayor and Town Council
FROM: John Ferons, Public Works Director
PREPARED BY: John Ferons, Public Works Director
SUBJECT:

Update Regarding Resolution No. 15-3285 the Town’s Approved and Adopted Americans with Disabilities Act Self-Evaluation and Transition Plan

DISCUSSION/BACKGROUND
The Americans with Disabilities Act (ADA) is a federal civil rights law that mandates equal opportunity for people of all abilities. The ADA provides protection to Americans in: employment (Title I); receipt of programs, services, and activities from State and local government (Title II); the receipt of goods and services from private businesses; (Title III) and telecommunications (Title IV). The ADA has also been incorporated into State law via California Government Code 11135.

More specifically, ADA Title II requires that public entities, including the Town, identify, evaluate, and maintain all programs, activities, services, and facilities, and review all policies, practices, and procedures that govern administration of the entity's programs, activities, services, and facilities for accessibility and reasonable modifications in compliance with federal law and regulations. Compliance with ADA Title II is mandatory.

Furthermore, a Ninth Circuit Court of Appeals ruling requires the addition of public sidewalks to a Town’s ADA Transition Plan. Thus, matters related to ADA implementation are required at the federal, state, and local levels.1 Here at the local level, the Town is committed to complying with all levels of ADA requirements, which prohibits discrimination on the basis of disability by public entities, and that no individual shall be excluded from participation in or be denied the benefits of services, programs, or activities, or be subject to discrimination by the Town of Yountville.

To meet the requirements of ADA, in 2013 the Town began a comprehensive evaluation of its policies, programs, and facilities to determine the extent to which individuals with disabilities may be restricted in their access to those Town services, facilities, programs, and activities. This resulted in the development of a Self-Evaluation and Transition Plan, as required by federal regulations. That evaluation was complete when the Town Council adopted Resolution 15-3285, attached, which:

1. Determined that the Town’s ADA Self-Evaluation and Transition Plan was complete and acceptable for implementation.

2. Directed staff to provide for phased implementation of Plan improvements as approved by the Council 1 See Part 35, of Chapter 1, of Title 28 of the Code of Federal Regulation (28 CFR Part 35) for more information on the responsibilities of public entities.
during the budgeting process.

3. Became effective in full force upon its adoption August 4, 2015.

In preparing the Self Evaluation and Transition Plan, or SETP, the Town’s plan included public meetings and outreach. The purpose of the meetings were to encourage members of the public, including persons of all abilities, to share their comments regarding the preparation of an ADA Self-Evaluation and Transition Plan. The first meeting was held on October 3, 2013. This meeting included some suggestions to revise the plan especially in the Washington Park Neighborhood. Staff along with our consultant MIG revised the plan and presented the revised SETP in two meetings on June 21, 2015. The first meeting was held to address the specific Washington Park concerns and comments, and the second meeting was used to present the complete ADA SETP for the Town-wide plan. The SETP was then further revised and presented to Town Council on August 4, 2015, where the plan was adopted by the aforementioned resolution.

The Town’s ADA Self-Evaluation and Transition Plan was prepared to fulfill the requirements set forth in the ADA mandate which states that a public entity must reasonably modify its policies, practices, or procedures to avoid discrimination against people with disabilities. The adopted SETP guides Town staff to identify policy, program, and physical barriers to accessibility, develop barrier removal solutions that will facilitate the opportunity of access to all individuals, and set forth steps necessary to complete modifications identified through the self-evaluation process.

The SETP provides findings and recommendations that address the following Town matters:
• Public Noticing requirements
• Training specific to inclusion
• Preparation of Accessible Information
• Accessible in-person contact/counter services
• Updated ADA Signage
• Access and participation in public meetings
• Access to public events and private events on Town property • Proper emergency evacuation procedures
• Accessible outdoor and indoor facilities and programs including public parks and buildings • Establishment of an ADA grievance policy
• Accessible televised and audiovisual public meeting and information • Departmental recommendations for improved access
The plan also specifically addresses architectural barriers to Town public facilities and programs and provides a prioritized list for removing identified barriers. The prioritized list identifies the specific barriers that need to be removed as well as the anticipated schedule and cost for resolving each issue. The following tables describe the priorities and schedule for barrier removal in public facilities. This preliminary schedule represents a 12-year plan for barrier removal.

This information is then built into the Town’s Capital Improvement Plan and implemented systematically with various projects being executed each year per the schedule. Town Council participates on this process annually with their review, input, and adoption of the Town’s Annual Budget and 5-year Capital Improvement Program.

Examples of Capital Improvements completed from this list include: Community Center and Library modifications to parking, doors, signs, and restrooms; Community Park improvements to parking lot, path surfacing, restrooms and play area surface; Hopper Creek Path Finnell to Yount path surface and curb ramps; and construction pending in the coming months Veterans Park ADA Parking.

The Town’s ADA Self Evaluation and Transition Plan is a living document that is reviewed and updated periodically, especially as changes in the environment and infrastructure occur over time. As facilities, programs, services, and activities are brought into compliance, the results of those efforts are incorporated into the document.

The Town’s ADA Self Evaluation and Transition Plan and its Appendices are included as attachments to this Staff Report for reference.

ENVIRONMENTAL REVIEW
Not Applicable

FISCAL IMPACT
Is there a Fiscal Impact? No
Is it Currently Budgeted? N/A
Where is it Budgeted? N/A
Is it Mandatory or Discretionary? Mandatory
Is there a Staff Resource Impact? Nominal

STRATEGIC PLAN GOAL
Is item Identified in Strategic Plan? Yes
If yes, Identify Strategic Goal and Objective. Engaged Residents: The Town embraces our residents’ commitment to community as seen through volunteerism, civic engagement, and public participation that enhances the quality of life in Yountville. Quality of Life: The Town enhances the livability of Yountville by providing well-maintained public facilities, parks and trails, and quality programs and events.

Briefly Explain Relationship to Strategic Plan Goal and Objective. The Town hosted multiple public meetings inviting the public engaging residents to provide input to enhance their quality of life in Yountville. The Town’s ADA Self-Evaluation Plan and commitment to accessibility improvements ensure the quality of life provided by the Town does not discriminate and applies to all residents of all range of ability.

RECOMMENDATION
Receive and File

ATTACHMENT
Resolution No. 15-3285
Town’s ADA Self Evaluation and Transition Plan and its Appendices Town of Yountville
Resolution Number 15-3285

APPROVAL AND ADOPTION OF THE TOWN'S UPDATED ADA SELF EVALUATION AND TRANSITION PLAN (SETP) CREATED BY MOORE IACOFANO GOLTSMAN, INC. (MIG) Recitals
A WHEREAS; the Town of Yountville considers safe and complete access of public and private facilities within Town limits of major importance, and
B. WHEREAS; the Town has contracted with created by Moore lacofano Goltsman, INC. ( MIG) to conduct a survey of public facilities and private facilities to access the improvements needed to meet American with Disabilities Act ( ADA) requirements, and prepare the documents for the ADA Self Evaluation and Transition Plan.

C. WHEREAS; pursuant to the federal ADA requirements, the Town of Yountville has conducted a public and private facility evaluation as well as a policy and program accessibility evaluation based on each department's self-evaluation survey; and
D. WHEREAS; the Town of Yountville, through public workshops conducted on October 3, 2013 and two additional meetings on June 21,2015 and a survey, obtained input from interested members of the community about the accessibility of facilities, programs and services, and the priority of accessibility enhancement projects; and E. WHEREAS; the process to complete the ADA Self Evaluation and Transition Plan identified Town of Yountville program and service issues and architectural barriers affecting accessibility, and resulted in recommendations to achieve program accessibility; and F. WHEREAS; the findings of the evaluation and recommendations for ensuring accessibility for all persons and compliance with law are documented in a final report; and G. WHEREAS; the report will assist the Town of Yountville, its Council, department heads, and staff in identifying policy, program, and physical barriers to accessibility and in developing barrier removal solutions that will facilitate the accessibility for all individuals; and H. WHRERAS; the Town Council has considered all information related to this matter, as presented at the public meetings of the Town Council id�intified herein, including any supporting reports by Town staff, and any information provided during public meetings.

Now therefore, the Town Council of the Town of Yountville does resolve as follows:

1. The Americans with Disabilfties Act Self-Evaluation and Transition Plan is complete and acceptable for implementation.

2. Directs staff to provide for a phased implementation of Plan improvements to be approved by the Council during the budgeting process.

3. The Resolution is hereby adopted and becomes effective and in full force immediately upon adoption.
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AMERICANS WITH DISABILITIES ACT

SELF-EVALUATION AND TRANSITION PLAN

TOWN OF YOUNTVILLE
AUGUST 2015
Town of Yountville ADA Self-Evaluation and Transition Plan August 4, 2015 Table of Contents Page i
Table of Contents .............................................................................. i Acknowledgments....................................................................................iv

1.0 Introduction ........................................................................... 1

1.1 Summary ...................................................................................1

1.2 Legislative Mandate .....................................................................1

1.3 ADA Self-Evaluation and Transition Plan Requirements and Process ...2

1.4 Discrimination and Accessibility.....................................................3

1.5 Undue Burden.............................................................................3

1.6 Facility Survey ............................................................................4

1.7 Self-Evaluation ...........................................................................4

1.8 Public Outreach...........................................................................5

2.0 Definitions .............................................................................. 7

2.1 Auxiliary Aids and Services ...........................................................7

2.2 Complaint ..................................................................................7

2.3 Disability....................................................................................7

2.4 Discrimination on the Basis of Disability .........................................7

2.5 Having a Record of Impairment.....................................................8

2.6 Physical or Mental Impairments ....................................................8

2.7 Qualified Individual with a Disability ..............................................8

2.8 Reasonable Program Modifications.................................................9

2.9 Regarded as Having a Disability ..................................................10

2.10 Substantial Limitations of Major Life Activities...............................10

2.11 Undue Burden...........................................................................10

3.0 Policies & Programmatic Accessibility Findings & Actions..... 13

3.1 Introduction ...............................................................................13

3.2 Programmatic Modifications..........................................................13

3.3 Findings and Recommended Actions – Town-Wide Programs, Activities, and Services..............................................................14

3.4 Policy Review: Town Municipal Code ............................................32 Town of Yountville ADA Self-Evaluation and Transition Plan August 4, 2015 Table of Contents Page ii

3.5 Department Reports ..................................................................35 Administration .................................................................................36 Human Resources .........................................................................36 Town Clerk...................................................................................38 Town Manager’s Office...................................................................42 Finance Department .........................................................................45 Parks and Recreation ........................................................................47 General Administration ..................................................................47 Community Hall Rental ..................................................................51 Aquatics Program..........................................................................53 Planning and Building........................................................................55 Public Works ....................................................................................57 Administration and Engineering Services Division..............................57 Municipal Operations Division .........................................................60 Utility Operations Division ..............................................................61

4.0 Transition Plan...................................................................... 63

4.1 Facilities...................................................................................63 A. Program Barrier Removal Priorities ..............................................63 B. Prioritizing Access to Programs, Activities and Services ..................64 C. Priorities for Barrier Removal within Facilities ...............................64 D. Transition Plan for Facilities........................................................66 E. Phasing Schedule for Facilities ....................................................66

4.2 Pedestrian Rights-of-Way (PROW) ...............................................69 A. Surveys of Existing PROW Conditions...........................................69 B. Pedestrian Rights-of-Way Prioritization ........................................69 C. Time Period for Pedestrian Rights-of-Way Improvements ...............70 E. PROW Construction Details .........................................................70 F. Accessibility during Construction .................................................71 G. Street or Sidewalk Closure .........................................................71 H. On-Street Accessible Parking......................................................71 I. Citizen Request Process ..............................................................71 J. Street-Related Capital Improvement Projects ................................71 H. Washington Park Subdivision Pedestrian Right of Way .............. 73 Recommendations for Washington Park Pedestrian Access............ 74 I. Citizen Request Process ..............................................................75 J. Street-Related Capital Improvement Projects ................................75

5.0 ADA Policy and Complaint Procedure .................................... 77 Town of Yountville ADA Self-Evaluation and Transition Plan August 4, 2015 Table of Contents Page iii
ADA Grievance Procedure..................................................................77

6.0 Program Accessibility Guidelines, Standards & Resources .... 79

6.1 Introduction ...............................................................................79

6.2 Federal Accessibility Standards and Regulations..............................79 U.S. Access Board Publications...........................................................80 Communications & IT ....................................................................80 Buildings & Sites ...........................................................................80 Recreation Facilities.......................................................................81 Streets and Sidewalks ...................................................................81 Transportation..............................................................................81

6.3 TITLE II: U.S. Department of Justice Publications............................82

6.4 State of California Accessibility Standards and Regulations...............83 Title 24, California Building Code.....................................................83 Division of State Architect ..............................................................84 Resources for Providing Accessible Programs and Facilities .................84 Resources for Assistive Technologies (General).................................86 American Sign Language Interpreters ..............................................88 Assistive Listening Systems and Devices ..........................................88 Closed Caption Machine .................................................................89 Optical Readers ............................................................................89 Text Telephone (TTY) ....................................................................89 Video Relay Services (VRS) ............................................................90 Transportation..............................................................................90 Enlarging Printed Materials.............................................................91 Guide to Disabilities and Disability Etiquette .....................................91 Lending Library of Assistive Technology Equipment ...........................91 Resources for Persons with Disabilities for the Town of Yountville........95 Appendices ......................................................................................98 Appendix A: Program Accessibility Questionnaire
Appendix B: Public Meeting Materials
Appendix C: Sample Citizen Request Form
Appendix D: Pedestrian Rights-of-Way Reports and Maps
Appendix E: Town of Yountville PROW Details and Recommendations Appendix F: Washington Park Pedestrian Study
Appendix G: Facility Reports and Maps
Town of Yountville ADA Self-Evaluation and Transition Plan August 4, 2015 Acknowledgements Page iv
Acknowledgments
The Self-Evaluation and Transition Plan is a guidance document focused on improving the accessibility of facilities and pedestrian rights-of-way within the Town of Yountville. It aims to provide guidance for removing barriers limiting access to public facilities and sets forth a timeline for those improvements.

The Plan was developed over an eighteen month period with input and guidance from Town staff and the community with the assistance of MIG Town of Yountville Project Management Staff:

Steve Rogers, Town Manager
Joe Tagliaboschi, Public Works Director
Special Thanks:

Thank you to the Town staff for their input on the Self-Evaluation. Special thanks are also extended here to those individuals who guided the initial development of the Self-Evaluation and Transition Plan: Graham Wadsworth, formerly of the Public Works Department and Kevin Scott, formerly of the Municipal Operations Division.

Town of Yountville ADA Self-Evaluation and Transition Plan August 4, 2015 Introduction Page 1

1.0 Introduction

1.1 Summary
The American with Disabilities Act (ADA) is a comprehensive civil rights law for persons with disabilities in both employment and the provision of goods and services. The ADA states that its purpose is to provide a "clear and comprehensive national mandate for the elimination of discrimination against individuals with disabilities." Congress emphasized that the ADA seeks to dispel stereotypes and assumptions about disabilities and to assure equality of opportunity, full participation, independent living, and economic self-sufficiency for people with disabilities.

This ADA Self-Evaluation and Transition Plan is being prepared to partially fulfill the requirements set forth in Title II of the Americans with Disabilities Act. The ADA states that a public entity must reasonably modify its policies, practices, or procedures to avoid discrimination against people with disabilities. This report will assist the Town of Yountville to identify policy, program, and physical barriers to accessibility and to develop barrier removal solutions that will facilitate the opportunity of access to all individuals.

1.2 Legislative Mandate
The development of a Transition Plan is a requirement of the federal regulations implementing the Rehabilitation Act of 1973, which requires that all organizations receiving federal funds make their programs available without discrimination toward people with disabilities. The Act, which has become known as the "civil rights act" of persons with disabilities, states that:

No otherwise qualified handicapped individual in the United States shall, solely by reason of handicap, be excluded from the participation in, be denied the benefits of, or be subjected to discrimination under any program or activity receiving federal financial assistance. (Section 504)
Subsequent to the enactment of the Rehabilitation Act, Congress passed the Americans with Disabilities Act on July 26, 1990. Title II of the ADA covers programs, activities, and services of public entities. The Department of Justice's Title II regulation adopts the general prohibitions of discrimination established under Section 504 and incorporates specific prohibitions of discrimination for the ADA. Title II provides protections to individuals with disabilities that are at least equal to those provided by the nondiscrimination provisions of Title V of the Rehabilitation Act.

Town of Yountville ADA Self-Evaluation and Transition Plan August 4, 2015 Introduction Page 2
Specifically, the Town may not, either directly or through contractual arrangements, do any of the following:
 Deny persons with disabilities the opportunity to participate as members of advisory boards and commissions.
 Deny persons with disabilities the opportunity to participate in services, programs, or activities that are not separate or different from those offered others, even if the Town offers permissibly separate or different activities.
 In determining the location of facilities, make selections that have the effect of excluding or discriminating against persons with disabilities.

Title II of the ADA provides that public entities must identify and evaluate all programs, activities and services and review all policies, practices, and procedures that govern administration of the entity's programs, activities, and services. This report and certain documents incorporated by reference, establishes the Town's ADA Self-Evaluation and Transition Plan.

1.3 ADA Self-Evaluation and Transition Plan Requirements and Process
The Self-Evaluation is the Town’s assessment of its current policies, practices, and procedures. The Self-Evaluation identifies and makes recommendations to correct those policies and practices that are inconsistent with Title II requirements. As part of the Self-Evaluation, the Town:
 Identified the Town’s programs, activities, and services; and  Reviewed the policies, practices, and procedures that govern the administration of the Town’s programs, activities, and services.

The ADA sets forth specific requirements for preparation of an acceptable Transition Plan. This plan includes:
 A list of the physical barriers in the Town’s facilities that limit the accessibility of its programs, activities, or services to individuals with disabilities;
 A detailed outline of the methods to be used to remove these barriers and make the facilities accessible;
 Planning level cost estimates for their removal;
 A schedule for taking the steps necessary to achieve compliance with the ADA, Title II; and
Town of Yountville ADA Self-Evaluation and Transition Plan August 4, 2015 Introduction Page 3
 The name of the individual responsible for the plan's implementation.

1.4 Discrimination and Accessibility
There are two kinds of accessibility:
 Program accessibility; and
 Physical accessibility
Absence of discrimination requires that both types of accessibility be provided. Programmatic accessibility includes physical accessibility, but also entails all of the policies, practices, and procedures that permit people with disabilities to participate in programs and to access important information.

Physical accessibility requires that a facility be barrier-free. Barriers include any obstacles that prevent or restrict the entrance to or use of a facility.

Program accessibility requires that individuals with disabilities be provided an equally effective opportunity to participate in or benefit from a public entity's programs and services. Program accessibility may be achieved by either structural or non-structural methods. Non-structural methods include acquisition or redesign of equipment, assignment of aides to beneficiaries, and provision of services at alternate sites.

Programs offered by the Town to the public must be accessible. Accessibility includes advertisement, orientation, eligibility, participation, testing or evaluation, physical access, provision of auxiliary aids, transportation, policies, and communication.

The Town may achieve program accessibility by a number of methods:
 Structural methods such as altering an existing facility;  Acquisition or redesign of equipment;
 Assignment of aides; and
 Providing services at alternate accessible sites.

When choosing a method of providing program access, the Town will give priority to the one that results in the most integrated setting appropriate to encourage interaction among all users, including individuals with disabilities.

In compliance with the requirements of the ADA, the Town must provide equality of opportunity.

1.5 Undue Burden
The Town is not required to take any action that it can demonstrate would result in a fundamental alteration in the nature of its program or activity, would create a hazardous condition resulting in a direct threat to the Town of Yountville ADA Self-Evaluation and Transition Plan August 4, 2015 Introduction Page 4
participant or others, or would represent an undue financial and administrative burden.

The determination that an undue burden would result must be based on an evaluation of all resources available for use in the Town. For example, if a barrier removal action is judged unduly burdensome, the Town must consider other options for providing access to the benefits and services of the program or activity by individuals with disabilities.

1.6 Facility Survey
In 2013, the Town completed a physical audit of facilities to identify facility barriers and identify recommendations and alterations in order to meet state and federal accessibility standards. The list of facilities surveyed included:
 Town owned parks
 Town owned buildings
 Town programs in leased facilities
 Town pedestrian rights-of-way

1.7 Self-Evaluation
In 2013, the Town of Yountville evaluated its policies, programs, and procedures to determine current levels of service and the extent to which its policies and programs created barriers to accessibility for persons with disabilities.

An online questionnaire administered to department staff provided information on the nature of the program, forms and methods used to advertise the program’s services and activities, a profile of current participants, the types of equipment and materials used, testing and entrance requirements, the level of staff training, and any special modifications provided. Questionnaires were distributed and received from the following departments:
 Administration
o Human Resources
o Town Clerk
o Town Manager
 Finance Department
 Parks and Recreation
o General Administration
o Community Hall Rental
o Aquatics Program
 Planning and Building
Town of Yountville ADA Self-Evaluation and Transition Plan August 4, 2015 Introduction Page 5
 Public Works
o Administration and Engineering Services Division
o Municipal Operations Division
o Utility Operations Division
Information provided in the completed questionnaires and meetings with Town staff revealed that the Town’s existing policies, programs, and procedures may present barriers to accessibility for people with disabilities.

It is the intent of the Town to address the programmatic accessibility barriers in the following areas:

Customer Service – Policies and practices that ensure individuals with disabilities can participate in the programs, activities and services provided by the Town including: procedures for program modifications and not charging additional fees for reasonable accommodation to the person with a disability for modification required to make a program accessible.

Outreach and Information – Notices, printed information, televised and audiovisual information, the Town and departmental websites, public telephones and communication devices.

Training and Staffing – The current level of training and experience of Town staff with policies and procedures regarding providing services to individuals with disabilities.

Programs and Activities – Program eligibility and admission, public meetings, tours and trips, transportation services, the use of consultants or contractors to provide Town services, emergency evacuation procedures, special events and private events on Town properties, maintenance of accessible programs and ongoing accessibility improvements.

Accessible/Adaptive Equipment – The use of automated electronic equipment and auxiliary aids to assist individuals with disabilities participate in Town programs.

Findings from each program provider's responses can be found in section

3.3. A copy of the survey questionnaire can be found in Appendix A.

1.8 Public Outreach
A public meeting was held on October 3, 2013 to announce the preparation of an ADA Self-Evaluation and Transition Plan and to encourage members of the public including persons with disabilities to share their comments regarding the plan. A second public meeting was held June 22, 2015 to present the draft plan and receive public comment. Meeting minutes and materials can be found in Appendix B of this document.

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Town of Yountville ADA Self-Evaluation and Transition Plan August 4, 2015 Definitions Page 7

2.0 Definitions
The following is a summary of many definitions found in the ADA. Please refer to the Americans with Disabilities Act for the full text of definitions and explanations (http://www.ada.gov/).

2.1 Auxiliary Aids and Services
The term auxiliary aids and services include:

1. Qualified interpreters or other effective methods of making orally delivered materials available to individuals with hearing impairments;

2. Qualified readers, taped texts, or other effective methods of making visually delivered materials available to individuals with visual impairments; and

3. Acquisition or modification of equipment or devices; and other similar services and actions.

2.2 Complaint
A complaint is a claimed violation of the ADA.

2.3 Disability
The term disability means, with respect to an individual:

1. A physical or mental impairment that substantially limits one or more of the major life activities of such individual;

2. A record of such impairment; or

3. Being regarded as having such impairment.

2.4 Discrimination on the Basis of Disability
Discrimination on the basis of disability means to:
 Limit, segregate, or classify a citizen in a way that may adversely affect opportunities or status because of the person's disability;  Limit, segregate, or classify a participant in a program or activity offered to the public in a way that may adversely affect opportunities or status because of the participant's disability;  Participate in a contract that could subject a qualified citizen with a Town of Yountville ADA Self-Evaluation and Transition Plan August 4, 2015 Definitions Page 8
disability to discrimination;
 Use any standards, criteria, or methods of administration that have the effect of discriminating on the basis of disability;  Deny equal benefits because of a disability;
 Fail to make reasonable accommodations to known physical or mental limitations of an otherwise qualified individual unless it can be shown that the accommodation would impose an undue burden on the Town's operations;
 Use selection criteria that exclude otherwise qualified people with disabilities from participating in the programs or activities offered to the public; and
 Fail to use tests, including eligibility tests, in a manner that ensures that the test results accurately reflect the qualified applicant's skills or aptitude to participate in a program or activity.

2.5 Having a Record of Impairment
An individual is disabled if he or she has a history of having an impairment that substantially limits the performance of a major life activity; or has been diagnosed, correctly or incorrectly, as having such impairment.

2.6 Physical or Mental Impairments
Physical or mental impairments may include, but are not limited to: vision, speech, and hearing impairments; emotional disturbance and mental illness; seizure disorders; mental retardation; orthopedic and neuromotor disabilities; learning disabilities; diabetes; heart disease; nervous conditions; cancer; asthma; hepatitis B; HIV infection (HIV condition); and drug addiction if the addict has successfully completed or is participating in a rehabilitation program and no longer uses illegal drugs.

The following conditions are not physical or mental impairments:
transvestitism; illegal drug use; homosexuality or bisexuality; compulsive gambling; kleptomania; pyromania; pedophilia; exhibitionism; voyeurism; pregnancy; height; weight; eye color; hair color; left-handedness; poverty; lack of education; a prison record; and poor judgment or quick temper if not symptoms of a mental or physiological disorder.

2.7 Qualified Individual with a Disability
A qualified individual with a disability means an individual with a disability who, with or without reasonable modification to rules, policies, or practices; the removal of architectural, communication, or transportation barriers; or the provision of auxiliary aids and services, meets the essential eligibility Town of Yountville ADA Self-Evaluation and Transition Plan August 4, 2015 Definitions Page 9
requirements for the receipt of services or the participation in programs or activities provided by the Town.

2.8 Reasonable Program Modifications
If the individuals' disabilities prevent them from performing the essential functions of the program or activity, it is necessary to determine whether reasonable program modifications would enable these individuals to perform the essential functions of the program or activity.

Reasonable program modification is any change in program or activity or in the way things are customarily done that enables an individual with a disability to enjoy equal program opportunities. Accommodation means modifications or adjustments:

1. To a registration or application process to enable an individual with a disability to be considered for the program or activity;

2. To the program or activity environment in which the duties of a position are performed so that a person with a disability can perform the essential functions of the program or activity; and

3. That enables individuals with disabilities to enjoy equally the benefits of the program or activity as other similarly situated individuals without disabilities enjoy.

Modification includes making existing facilities and equipment used by individuals readily accessible and usable by individuals with disabilities.

Modification applies to:
 All decisions and to the application or registration process;  All services provided in connection with the program or activity; and
 Known disabilities only.

Modification is not required if:
 It changes the essential nature of a program or activity of the person with a disability;
 It creates a hazardous situation;
 Adjustments or modifications requested are primarily for the personal benefit of the individual with a disability; or  It poses an undue burden on the Town.

Town of Yountville ADA Self-Evaluation and Transition Plan August 4, 2015 Definitions Page 10

2.9 Regarded as Having a Disability
An individual is disabled if she or he is treated or perceived as having an impairment that substantially limits major life activities, although no such impairment exists.

2.10 Substantial Limitations of Major Life Activities
An individual is disabled if she or he has a physical or mental impairment that (a) renders her or him unable to perform a major life activity, or (b) substantially limits the condition, manner, or duration under which she or he can perform a particular major life activity in comparison to other people.

Major life activities are functions such as caring for oneself, performing manual tasks, walking, seeing, hearing, speaking, breathing, learning, and working.

In determining whether physical or mental impairment substantially limits the condition, manner, or duration under which an individual can perform a particular major life activity in comparison to other people, the following factors shall be considered:

1. The nature and severity of the impairment;

2. The duration or expected duration of the impairment; and

3. The permanent or long-term impact (or expected impact) of or resulting from the impairment.

2.11 Undue Burden
The Town of Yountville shall not provide an accommodation that imposes an undue burden on the operation of the Town's business.

Undue burden means significant difficulty or expense incurred in the provision of accommodation. Undue burden includes, but is not limited to, financial difficulty. Undue burden refers to any modification that would be unduly costly, extensive, substantial, or disruptive, or that would fundamentally alter the nature of operation of the business of the Town.

Whether a particular accommodation will impose an undue hardship is determined on a case-by-case basis. If a particular modification is determined to cause an undue burden to the Town of Yountville, the Town shall attempt to identify another modification that would not pose such a burden. If cost causes the undue burden, the Town must consider whether funding for the modification is available from an outside source. If no such Town of Yountville ADA Self-Evaluation and Transition Plan August 4, 2015 Definitions Page 11
funding is available, the Town must give the person with a disability the opportunity to provide the modification or to pay for that portion of the modification that constitutes an undue burden.

The following factors shall be considered in determining whether a program modification would create an undue burden:
the nature and cost of the modification;
the financial resources of the Town available to make the modification; the impact the expense of the accommodation will have on the affected Town operation; and
the permanence of the alterations affecting the site.

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Town of Yountville ADA Self-Evaluation and Transition Plan August 4, 2015 Policies & Programmatic Accessibility Findings and Actions Page 13

3.0 Policies & Programmatic Accessibility Findings &
Actions

3.1 Introduction
Programs, activities and services offered by the Town of Yountville to the public must be accessible. Accessibility applies to all aspects of a program or service, including advertisement, orientation, eligibility, participation, testing or evaluation, physical access, provision of auxiliary aids, transportation, policies, and communication.

This section details the review of current Town-wide policies, services, programs, and activities based on meetings with Town staff and responses to the program accessibility questionnaire from the following departments and divisions:
 Administration
o Human Resources
o Town Clerk
o Town Manager
 Finance Department
 Parks and Recreation
o General Administration
o Community Hall Rental
o Aquatics Program
 Planning and Building
 Public Works
o Administration and Engineering Services Division
o Municipal Operations Division
o Utility Operations Division
The findings and recommendations contained in this section will serve as a basis for the implementation of specific improvements for providing access to Town programs as required by law. There were a total of 12 programmatic questionnaires submitted by the Town of Yountville Staff.

Detailed department reports can be found in section 3.6.

3.2 Programmatic Modifications
The ADA Coordinator, or designee, will follow-up with each department to review the recommendations contained in this Self Evaluation Report. In those situations where a policy, program, or procedure creates a barrier to accessibility that is unique to a department or a certain program, the ADA Coordinator, or designee, will coordinate with the department head or Town of Yountville ADA Self-Evaluation and Transition Plan August 4, 2015 Policies & Programmatic Accessibility Findings and Actions Page 14 program manager to address the removal of the barrier in the most reasonable and accommodating manner in accordance with applicable law.

3.3 Findings and Recommended Actions – Town-Wide
Programs, Activities, and Services
This section is organized into categories based on the requirements of Title II of the ADA.

Accessible/Adaptive Equipment
Customer Service
Notice Requirements
Printed Information
Televised and Audiovisual Public Information
Website
Public Telephones and Communication Devices
Training and Staffing
Program Eligibility and Admission
Public Meetings
Transportation Services
Tours and Trips
Use of Consultants for Delivering Program Services
Emergency Evacuation Procedures
Facilities
Special Events on Public Properties
Accessible/Adaptive Equipment
Adaptive aids are devices, controls, appliances, or items that make it possible for persons with disabilities to improve their ability to function independently and participate in programs, services, and activities offered by the Town. For example, a pen and clip board for the deaf or speech impaired to write notes on or accessible electronic equipment such as accessible computer stations.

Self-Evaluation Findings:

Few Departments reported allowing the public to use or access electronic equipment such as photocopiers and computers. All departments reported providing adaptive aids such as pens, paper, and clipboards.

Recommended Actions:

1. Continue to provide standard equipment at each site where programs are administered to facilitate basic communications access using alternative formats. Equipment may include, but not be limited to, paper and pencil, an enlarging copy machine, and access to TTY or relay service (711) technology.

Town of Yountville ADA Self-Evaluation and Transition Plan August 4, 2015 Policies & Programmatic Accessibility Findings and Actions Page 15

2. Collaborate with community organizations such as the Disability Services and Legal Center (see Section 6) to develop and maintain a current resource list of assistive technology equipment and sources for acquiring them.

3. Establish and maintain a “Resources Toolkit” (see Section 6.0) of adaptive aids and human resources that should be available for use by individuals participating in Town programs. Include information about the availability of specific equipment and/or individuals who are available to provide special services (e.g., American Sign Language translation) in public information materials such as brochures and the Town’s website.

4. Include accessibility as a criterion for decision making on Town purchases. Whenever possible, evaluate furniture and building materials purchases for compatibility with a wide range of disabilities and sensitivities. Select items that are easily adjustable or can be modified to accommodate a variety of physical and ergonomic needs when purchasing items such as furniture, site furnishings, and office systems. Consultation with disability organizations and persons with disabilities (please see Section 6.0 for Disability Resources) will assist in this task.

5. Maintain accessible equipment.

Customer Service
In-person interaction with the public is one of the primary functions for several Town departments.

Self-Evaluation Findings:

One department reported tracking accessibility requests. No departments reported charging an additional fee for modifying a program for a person with a disability. Some Town departments have eligibility requirements.

Some departments indicated they consult or have partnerships with outside organizations that provide services to people with disabilities. Some departments had policies or a process for making formal and informal changes to standard operating procedures to accommodate people with disabilities. No departments reported having a policy that would exclude a service animal.

Recommended Actions:

1. Continue to make appropriate modifications to regular practices to accommodate the needs of individuals with disabilities when providing customer service. This can include providing auxiliary aids such as clipboards, moveable light sources, and adjustable work surfaces.

Town of Yountville ADA Self-Evaluation and Transition Plan August 4, 2015 Policies & Programmatic Accessibility Findings and Actions Page 16

2. Continue to allow the use of service animals to assist persons in accessing programs, activities, and services in Town facilities. Service animals are only individually trained dogs, or in some cases, miniature horses. Staff should be aware of the definition of a service animal and the protocol and etiquette for service animals.

3. Develop criteria for determining reasonable modifications to provide program accessibility, which may include acquisition or redesign of equipment, assignment of aides to persons with disabilities, and provision of services at alternative accessible sites. An approach should include:

Requests for reasonable modification in programs or services should be made to the department responsible for the program or service.

The department offering the program or service should meet with the individual with a disability to identify which aspects of the program limit participation and what modifications can be made.

The department offering the program or service should consult with the relevant program or service staff to determine the reasonable modification. The department offering the program or service may also consult with the Town’s ADA Coordinator or other resources providing services or information regarding persons with disabilities as appropriate.

The department offering the program or service should
document the modification(s) that was offered and the response of the person with the disability to the modification(s) offered.

This documentation should be filed with the Town ADA
Coordinator’s office. All accessibility requests should be tracked.

The ADA requests should be analyzed periodically to look for global issues that can be addressed and problems than can be solved proactively.

If individuals with a disability are not satisfied with the results of this process, they should be directed to the Town's ADA Grievance Procedure.

4. Assess the composition and needs of the disabled population. Take the necessary steps to improve communication and outreach to increase the effective participation of community members with disabilities in all Town programs and activities.

5. Create partnerships with organizations that provide services to the disabled populations to assist in getting the word out about Town Town of Yountville ADA Self-Evaluation and Transition Plan August 4, 2015 Policies & Programmatic Accessibility Findings and Actions Page 17 programs. Keep programs up-to-date through increased community involvement and partnerships with organizations that offer services to persons with disabilities.

6. Publicize efforts to increase participation by persons with disabilities, which might include activities such as distributing program brochures to members of the disability community.

7. Continue the policy of not charging an additional fee for program modifications or alternative formats.

Notice Requirements
Title II regulations require the Town to inform the public of the rights and protections provided by the ADA for access to public programs, services, and activities.

Self-Evaluation Findings:

Many departments have a non-discrimination statement including persons with disabilities. Few departments reported posting a non-discrimination statement with information about how to reach an ADA coordinator in a location that maximizes public exposure. Many departments reported notifying all persons that meetings, hearings, and conferences will be held in accessible locations and that adaptive aids such as assistive listening devices will be provided upon request.

Recommended Actions:

1. Increase outreach to persons with disabilities and the organizations that serve them. The Town should inform the public of the possible modifications that can be provided to make services, programs, and activities accessible.

2. Include the following notice (or a similar notice) regarding the Town’s commitment to providing accessible services in all Town publications that provide information about Town services, programs, or activities.

The notice should also be placed in all Town departments in a location that will maximize public exposure.

In accordance with the Americans with Disabilities Act and California Law, it is the policy of the Town of Yountville to offer its public programs, services and meetings in a
manner that is readily accessible to everyone, including individuals with disabilities. If you are a person with a disability and require information or materials in an
appropriate alternative format; or if you require any other accommodation, please contact department staff. Advance notification within this guideline will enable the Town to Town of Yountville ADA Self-Evaluation and Transition Plan August 4, 2015 Policies & Programmatic Accessibility Findings and Actions Page 18 make reasonable arrangements to ensure accessibility. The Town ADA Coordinator can be reached at (707) 948-8851
Email: [email protected].

3. Non-discrimination language should appear on both hard copies and documents posted on the web. Include the following notice (or a similar notice) regarding the Town’s non-discrimination policy in all Town publications that provide general information about Town services, programs, or activities.

POLICY ON NON-DISCRIMINATION

ON THE BASIS OF DISABILITY
The Town of Yountville does not discriminate on the basis of disability in the admissions or access to its programs or activities. An ADA Coordinator has been designated to
coordinate compliance with the non-discrimination
requirements contained in the Department of Justice
regulations implementing Subtitle A of Title II of the Americans with Disabilities Act (42 U.S.C. 12131), which prohibits discrimination on the basis on disability by public agencies.

Town Yountville
ADA Coordinator
6550 Yount Street
Yountville, CA 94599
Telephone number: (707) 948-8851
Email: [email protected]

4. Develop a statement regarding accessible locations and the availability of auxiliary aids upon request that is included on all public announcements, postings for Town programs, and applications, including:

The notice of non-discrimination;
Information regarding site accessibility, including the accessible bus route serving the program, facility, or event;
Provide the department's text telephone (TTY) number if available or the California Relay Service contact information, and the phone number and email address of the person who can provide assistance in meeting special needs; and
A notice that information is available in alternative formats with 72 hours notice.

Town of Yountville ADA Self-Evaluation and Transition Plan August 4, 2015 Policies & Programmatic Accessibility Findings and Actions Page 19 Printed Information
In order to meet the ADA’s communication standards, Town departments must be able to provide information, when requested, in alternative formats such as using easy-to-understand language, Braille, large-print format, audiotape or CD, computer disk, or other formats as requested.

Self-Evaluation Findings:

All departments reported providing printed information to the public. Most departments reported that they provided printed materials in alternative formats upon request. Most departments reported printed materials are available in simple, easy-to-understand language. Few departments reported including pictures of people with disabilities in their printed materials.

Recommended Actions:

1. Continue to provide information to each department on how to produce printed information in alternative formats for persons with various disabilities to ensure that requests are handled in a uniform and consistent manner.

2. Publicize the Town’s commitment to provide program information in alternative formats on an individual basis as requested.

3. Ensure the uniformity of charges for a publication for all formats of that publication.

4. Include the following notice on all materials printed by the Town that are made available to the public:

This publication can be made available in alternative formats, such as, Braille, large print, audiotape, or computer disk.

Requests can be made by calling (707) 948-8851 (Voice) or the California Relay Service or be emailing the ADA Coordinator at [email protected]. Please allow 72 hours for your request to be processed.

Such documents may include agendas, notices, flyers, reports, studies, etc. The notice is not required for materials not intended for public use, such as staff reports, plans, specifications, program manuals, standard operating procedures, agreements, contracts, letters, memos, evaluations, and general categories of documents like internal staff communications.

5. Handle all requests for other alternative formats or lengthy documents on an individual basis.

6. Continue to provide program, facility, permit, and reservation information in a variety of formats when requested. Provide Town of Yountville ADA Self-Evaluation and Transition Plan August 4, 2015 Policies & Programmatic Accessibility Findings and Actions Page 20 programmatic changes (e.g., staff assistance), upon request to assist in filling out forms or when alternative formats are unavailable or infeasible.

7. Produce meeting agendas and other public information distributed at meetings in alternative formats when requested. Alternative formats may include but are not limited to audiotape, Braille, electronic copy, or large print.

8. When images of people are included in printed material, include photos of persons with disabilities.

Televised and Audiovisual Public Information
Televised and audiovisual information is a means for disseminating public information through presentations produced by Town departments. All televised and audiovisual information must be accessible to persons with disabilities. As more and more communication is being done remotely via the rapidly changing internet, it will be increasingly important that all communication tools maintain accessibly as technology changes.

Self-Evaluation Findings:

Many departments reported producing audiovisual or televised presentations. Few departments reported they made audiovisual or televised presentations available with captioning or transcription.

Recommended Actions:

1. When an audiovisual presentation is produced, insure use of closed captioning or other alternatives to audio is available to ensure persons with hearing impairments can benefit from these presentations.

2. When presenting PowerPoint presentations read all slides and describe all graphics. This will allow the blind and visually impaired to fully understand the information being presented.

3. When including images in audiovisual information, include people with disabilities.

Website – Town and Departmental Websites
As people turn to the Internet as their primary source of information regarding services, programs, activities, and facilities, the Town’s website (http://www.townofyountville.com/) takes on increased importance as a communications tool.

Providing public access to Town publications online is an effective means of reaching persons with disabilities. New accessibility standards for electronic and information technology covered by Section 508 of the Rehabilitation Act Town of Yountville ADA Self-Evaluation and Transition Plan August 4, 2015 Policies & Programmatic Accessibility Findings and Actions Page 21 Amendments of 1998 have set forth the technical and functional performance criteria necessary for such technology to be accessible.

Self-Evaluation Findings:

Most departments provide information about their programs on the web. No department reported including information on their web pages about access for persons with disabilities, such as locations of accessible parking and restrooms. One department noted they had verified their web page is accessible to people with visual impairments who use speaking browsers.

Few departments reported the documents available for download on the website were accessible to persons with visual disabilities. Content is managed by a combination of departments and others.

Recommended Actions:

1. Increase outreach to persons with disabilities by having the website include more information about the Town’s commitment to providing accessible services.

2. Include the Town’s Policy on Non-Discrimination on the Basis of Disability on the Town’s website.

3. List those Town agencies, departments, and specialized services that offer TTY in the website telephone directory, and include the following statement:

The Town of Yountville government offers Text Telephone (TTY) service for persons with speech or hearing
impairments.

4. Provide information regarding programs, facilities, permits, and reservations on the Town’s website in an accessible format. This information should be easily found by new web users. Accessible formats allow users of adaptive software like screen readers to access the information made available on the Town’s website.

5. Include the Town’s statement regarding accessible locations and the availability of auxiliary aids upon request on the website.

6. Continually improve the accessibility of web pages through the use of web accessibility analysis to meet and/or exceed Section 508 of the Rehabilitation Act guidelines for accessibility of electronic information.

For example, all written documents including PDF’s can be tagged so that people with visual disabilities can use computer based screen Town of Yountville ADA Self-Evaluation and Transition Plan August 4, 2015 Policies & Programmatic Accessibility Findings and Actions Page 22 readers to receive the information contained in the document through synthesized speech.

7. Assign one department the authority to provide standards and oversight for outside vendors who create pages and for departments who post their own documents. This will support consistent and accessible web pages. Monitor web pages for continued compliance with accessible web page standards.

8. Provide training to Town staff members in creating accessible PDF and other electronic files for posting on Town or departmental websites.

9. Use services that help web page authors provide an accessible website by identifying and repairing barriers to access for individuals with disabilities.

10. See Section 6 for resources on creating and maintaining accessible websites.

Public Telephones and Communication Devices
Self-Evaluation Findings:

Communication technologies have advanced since the adoption of the first ADA Standards. Email, computer software, and cell phones provide people with and without disabilities flexibility and options for communication with Town departments. Town staff utilizes these new technologies in addition to those contained in the ADA Standards.

Some departments reported communicating by telephone with individuals with hearing or speech difficulties. Many departments reported having used or using the Text Telephone Service (TTY) or the California Relay Service (711) to communicate with people with hearing and speech impairments. No departments reported publishing TTY device numbers. Few departments stated they have staff trainings on how to communicate with people with hearing and speech impairments.

Recommended Actions:

1. Request that the phone company provide an amplification device, a shelf, and text telephone (TTY) or an outlet for a text telephone at each site where public phones are available.

2. Widely disseminate information regarding the availability and location of Town Telephone Communication Devices for the Deaf (TTY), and Town of Yountville ADA Self-Evaluation and Transition Plan August 4, 2015 Policies & Programmatic Accessibility Findings and Actions Page 23 train staff members in the use of TTY equipment or other means of communicating over the telephone with a person with a hearing or speech disability, such as the California Relay Service (CRS) – 711.

3. All publications that list phone numbers should also include information on how the deaf and speech impaired can communicate with departments by phone.

4. Consider Video Remote Interpreting Services (VRI) for communicating with the deaf. There are many situations where a live interpreter is required, such as in medical situations, but RVI is a convenient, flexible, lower-cost alternative to live interpreters. Please see Section 6 for more resources for communicating with people who are deaf or have hearing impairment.

Training and Staffing
Self-Evaluation Findings:

While all departments reported having contact with the public, few stated staff training on interacting with persons with disabilities was provided. Most departments informed staff verbally or within staff meetings of their obligations to good customer service, including enabling individuals with disabilities to participate in Town programs and activities.

Recommended Actions:

1. Provide all Town staff members with on-going awareness and sensitivity training. Without training, many staff members may not be knowledgeable about the different types of reasonable modifications that would make their services accessible.

2. Provide resources such as the County of Long Beach’s website, Disability Etiquette: Interacting with Persons with Disabilities (http://www.longbeach.gov/hr/ada/disability_etiquette.asp) and include persons with disabilities as trainers.

3. Provide training to Town staff members who have contact with the public about how to provide modifications and use assistive devices to make their programs, activities and services accessible. Ensure that customer service training includes information about communicating with and providing modifications for persons with a variety of disabilities. Include program-specific adaptations, assistive devices, and modifications in each department’s accessibility policy manual.

4. Consider offering training to employees who wish to learn basic American Sign Language (ASL) communication skills. This training Town of Yountville ADA Self-Evaluation and Transition Plan August 4, 2015 Policies & Programmatic Accessibility Findings and Actions Page 24 should emphasize basic communication skills and should not be viewed as a substitute for employing qualified ASL interpreters when requested.

5. Train maintenance staff with respect to accessibility compliance and building codes to achieve and maintain accessibility.

6. Provide Town staff members with training in general building evacuation procedures for assisting persons with hearing, speech, visual, mobility, and learning disabilities in an emergency.

7. Designate one high-level manager in each department to serve as the department's Disability Access Liaison. The Liaison will be required to complete a training program and attend periodic retraining regarding accessibility issues.

Program Eligibility and Admission
The public should be able to access all programs, service, and activities, regardless of disability. Admission criteria, ability to complete forms, participation in interviews, should be available to all members of the public by providing reasonable accommodations.

Self-Evaluation Findings:

One department reported having limitations or ratios requirements that would exclude persons with disabilities; this was due to transportation safety constraints. Some departments noted that they have eligibility requirements.

These requirements were physical or mental performance standards for staff based on performance and safety standards. One department requires an interview prior to participation.

Recommended Actions:

1. Continue to ensure that individuals with disabilities are not excluded from regular programs or are required to accept special services or benefits. Involve individuals with disabilities in regular programs to the maximum extent possible.

2. Modify policies, practices, or procedures to avoid discrimination unless the modification would fundamentally alter the nature of the program or create a hazardous situation.

3. Ensure that when specific requirements that exclude or limit the participation of persons with disabilities are necessary for the safe operation of programs, those requirements are based on real risks, not on speculation, stereotypes, or generalizations.

Town of Yountville ADA Self-Evaluation and Transition Plan August 4, 2015 Policies & Programmatic Accessibility Findings and Actions Page 25

4. Include a nondiscrimination statement similar to the following on all forms.

POLICY ON NON-DISCRIMINATION

ON THE BASIS OF DISABILITY
The Town of Yountville does not discriminate on the basis of disability in the admissions or access to its programs or activities. An ADA Coordinator has been designated to
coordinate compliance with the non-discrimination
requirements contained in the Department of Justice
regulations implementing Subtitle A of Title II of the Americans with Disabilities Act (42 U.S.C. 12131), which prohibits discrimination on the basis on disability by public agencies.

Town Yountville
ADA Coordinator
6550 Yount Street
Yountville, CA 94599
Telephone number: (707) 948-8851
Email: [email protected]

5. When interviews are required for program participation, ensure that the meetings are held in an accessible location and that auxiliary aids are provided upon request.

Public Meetings
Self-Evaluation Findings:

Most departments hold public meetings. All meetings are required to be held in accessible locations. Most departments reported they provide auxiliary aids or American Sign Language interpreters upon request to allow people with disabilities to fully participate in meetings.

Recommended Actions:

1. Continue to schedule public meetings at accessible locations. An accessible location includes, but is not limited to, the following:
wheelchair accessible path-of-travel to the meeting room, accessible restrooms, accessible parking, an accessible route from transit and parking to the meeting facility, temperature control, signage, and the ability to provide access to fresh air for persons with chemical sensitivities.

Town of Yountville ADA Self-Evaluation and Transition Plan August 4, 2015 Policies & Programmatic Accessibility Findings and Actions Page 26

2. Maintain a list of on-call American Sign Language interpreters who may be brought to meetings to assist individuals with hearing impairments (see Section 6).

3. When a fully accessible site is not available, then make reasonable modification so that an individual with a disability can participate.

These modifications may include phone-in participation, video recording, and meeting transcripts.

4. Make information available to Town staff on the types of modification requests that may be made by persons with different types of disabilities. Provide information about auxiliary aids such as different types of assistive listening systems, sign language interpreters, readers, descriptive services, and other assistive technologies like "real-time captioning." Provide guidance in the layout of the room, sign-in table and refreshments table, to insure that these features are accessible.

5. Display a notice similar to the one below on meeting agendas indicating the availability of accessibility modifications.

In accordance with the Americans with Disabilities Act and California Law, it is the policy of the Town of Yountville to offer its public programs, services and meetings in a
manner that is readily accessible to everyone, including individuals with disabilities. If you are a person with a disability and require information or materials in an
appropriate alternative format; or if you require any other accommodation, please contact department staff. Advance notification within this guideline will enable the Town to make reasonable arrangements to ensure accessibility. The Town ADA Coordinator can be reached at (707)948-2628
Email: [email protected].

6. Provide agendas and other meeting materials in alternative formats, when requested.

7. Consider assigning a staff member to be a greeter at public meetings and events. Identify the staff member as a resource for persons who may require assistance.

8. Provide flexibility in the time limit on speaking for individuals with communication difficulties.

Town of Yountville ADA Self-Evaluation and Transition Plan August 4, 2015 Policies & Programmatic Accessibility Findings and Actions Page 27

9. Provide assistive listening devices at public meetings, when requested.

10. Publicize the availability of American Sign Language (ASL) interpreters in all meeting announcements. Include the following notice in all Town public meetings:

All Town public meetings are conducted in accessible locations.

If you require accommodations to participate in this meeting, these may be requested by calling: (707) 948-8851 or email the ADA Coordinator at least 72 hours in advance.

Copies of documents used in this meeting are available in accessible formats upon request.

11. Develop a checklist for creating accessible meetings and selecting accessible meeting spaces, and make the list available to all Town departments and programs.

12. Prepare a list of already accessible meeting spaces to facilitate the scheduling of meetings and/or the relocation of meetings upon request.

13. Move accessibility-related agenda items to the beginning of agendas when possible. Some people with disabilities are unable to stay late at meeting because they use para-transit or have fixed schedules, as they need to use personal care attendants.

Transportation Services
Self-Evaluation Findings:

Few departments reported providing transportation services to the public.

Most departments that provide transportation reported having a policy in place to provide accessible transportation for people with disabilities.

Recommended Actions:

1. Ensure that when transportation is provided for Town programs, accessible vehicles are available.

2. Ensure transportation schedules and promotional materials are available in alternative formats.

3. Train staff on providing accessible transportation.

Town of Yountville ADA Self-Evaluation and Transition Plan August 4, 2015 Policies & Programmatic Accessibility Findings and Actions Page 28 Tours and Trips
Self-Evaluation Findings:

Some departments reported they provide tours and trips to the public though none had procedures in place to make tours accessible specifically for individuals with visual disabilities. Few departments reported making tours accessible to individuals with mobility, hearing, or learning disabilities.

Recommended Actions:

1. Ensure that tours are provided in a way that allows people with mobility, visual, speech, hearing and cognitive disabilities to fully participate.

2. Evaluate the destination of the tour or trip in order to determine the level of accessibility and any accommodations or modifications that may be required.

3. If a tour route or a portion of a route is not accessible, the tour will be rerouted or the department providing the tour will determine an alternate accommodation (e.g. photographs, close-captioned videos, etc.) that will allow the tour to be experienced.

4. Provide information to participants in advance of a tour or trip regarding the destination, transportation, and other characteristics of the event so that informed requests for accommodations can be made.

5. Provide information about accessibility of the tour on the program’s website.

Use of Consultants for Delivering Program Services
Self-Evaluation Findings:

Many departments reported using consultants for delivering program services. One department reported to have policies in place to monitor the consultant’s obligation to provide service in accordance with the Town’s accessibility policies.

Recommended Action:

1. For those departments that use outside contracted employees to provide services to the public, a procedure should be established to ensure that their work is consistent with Town accessibility policies and standards, including contract language and a monitoring procedure.

Town of Yountville ADA Self-Evaluation and Transition Plan August 4, 2015 Policies & Programmatic Accessibility Findings and Actions Page 29 Emergency Evacuation Procedures
Self-Evaluation Findings:

Few Town departments require or are aware of established emergency evacuation procedures to safely evacuate persons with disabilities who may need special assistance in an emergency.

Recommended Actions:

1. Develop guidelines for the evacuation of persons with disabilities in various types of emergency situations. Each department, division, or program should use these guidelines to create their own emergency evacuation plans. These plans should:

Address what to do when an alarm is triggered;
Establish meeting places for assistance and evacuation chairs; Provide direction on what to do if assistance is not available; and Establish floor captains.

2. Specific suggestions for evacuation plans and procedures can be found through the US Access Board and the Emergency Procedures for Employees with Disabilities in Office Occupancies document published by FEMA and the US Fire Administration.

3. Train Town staff regarding emergency evacuation procedures with periodic drills, both announced and unannounced.

4. Review existing procedures dealing with emergencies to ensure that persons with disabilities can be alerted and that they can alert emergency service providers. Provide all evacuation policies and procedures in alternative formats when requested. Work with disability organizations to explore the use of other technologies such as audible exit signs for orientation and direction and vibrating paging systems.

5. Departments that routinely provide emergency services should have priority for receiving equipment that accommodates alternative format communication.

6. Provide training for public safety personnel to enable them to communicate in basic American Sign Language in the event that there is an emergency condition and the area is being evacuated. For example, this training would be provided to police, firefighters, lifeguards, and building inspectors involved in post-disaster emergencies.

Town of Yountville ADA Self-Evaluation and Transition Plan August 4, 2015 Policies & Programmatic Accessibility Findings and Actions Page 30

7. Take the necessary steps to ensure that emergency teams are aware of persons with disabilities in their communities who may require special assistance in the event of an emergency.

8. Provide American Sign Language interpreters at emergency facilities, on an as-needed basis. To accomplish this, form a pool of interpreters as a resource from which to draw upon (see Section 6).

Facilities
Self-Evaluation Findings:

Some departments reported they had received informal requests for accessibility improvements related to Town facilities including a ramp to the front door of Town Hall and a push button door opener at the Library in the Community Center.

Town of Yountville ADA Self-Evaluation and Transition Plan August 4, 2015 Policies & Programmatic Accessibility Findings and Actions Page 31 Recommended Actions:

1. Provide accessible facilities such as parking, including van accessible parking, path-of-travel, entry doors, signage, and transaction counters at customer service locations. If alternative locations for providing accessible services are required, provide those services in the most integrated setting, without stigmatizing the user.

2. Provide information about facility accessibility on department publications including the department’s web page.

3. All requests relating to facility access should be tracked. The ADA requests should be analyzed periodically to identify global issues that can be addressed and problems than can be solved proactively.

4. If individuals with a disability are not satisfied with the results of this complaint process, they should be directed to the Town's ADA Grievance procedure.

Special Events on Public Properties
Self-Evaluation Findings:

Many departments reported that they offer special events on Town property.

Some of the departments who hold special events on Town property do not or were unaware of policies in place to ensure that the events are accessible to people with disabilities.

Recommended Actions:

1. In situations where private organizations sponsor events in Town facilities, the Town will inform private organizations about applicable ADA requirements.

2. The Town will provide a checklist and information during the application process to inform organizers of their responsibility for accessibility under the ADA. The checklist and information will be available on the Town’s website.

Town of Yountville ADA Self-Evaluation and Transition Plan August 4, 2015 Policies & Programmatic Accessibility Findings and Actions Page 32

3.4 Policy Review: Town Municipal Code
This review was completed using an electronic version of the Town of Yountville Municipal Code in October, 2013:

Overall Recommendations:

Meeting agendas, hand-outs, forms and other written materials including information that is sent via postal mail should be provided in alternative formats upon request. Alternative formats may include large print, audio tape, CD, Braille, etc.

All public meetings must be held in accessible locations. Auxiliary aids such as American Sign Language interpreters or captioning must be provided upon request.

The composition of boards should reflect a cross section of the population in terms of people with disabilities, in addition to a cross section of the Town’s population in terms of age, sex, economic status, and ethnic background.

When forms are required for applications, provide alternative accessible formats for a person with disabilities, when requested, for a fee not to exceed listed fees.

When signatures are needed, give an alternative for a person with a disability to providing a written signature such as a signature stamp.

All staff and supervisors should be trained in providing customer service to people with disabilities.

Other Recommendations:

2.04.100 Regular meetings.

Recommended action:

Add a statement of accessibility for any listing or description of a facility hosting public meetings. See section 3.3-Notice Requirements for a sample accessibility statement.

2.04.110 Adjourned meetings.

Recommended action:

Ensure all continued meetings are advertised with enough advance notice for individuals to make travel arrangements if necessary.

Town of Yountville ADA Self-Evaluation and Transition Plan August 4, 2015 Policies & Programmatic Accessibility Findings and Actions Page 33

2.24 Town Clerk
Recommended action:

All records kept by the Town Clerk and available to the public are made available in alternative formats when requested.

2.24.040 Duty to cause publication.

Recommended action:

An alternative format is made available of any notices and other writings required to be published or circulated within the Town.

2.24.050 Duty to post notices.

Recommended action:

An alternative format is made available of any notices and other writings required to be posted or circulated within the Town.

2.40.020 Duties.

Recommended action:

Include language ensuring enforcement of accessible guidelines for all development proposals.

2.52.040 Powers and duties—Meetings.

Recommended action:

Include "Evacuation Plans" providing for those individuals with disabilities and any additional services or alternative procedures that may be needed in the case of an emergency.

Chapter 3.32 Purchase of supplies, equipment, and services and procedure for Public Works projects.

Recommended action:

Consideration of accessibility shall be considered in the purchasing evaluation of equipment and supplies for public works projects.

12.12.270 Animals.

Recommended action:

Reiterate language from 6.08.030 exempting seeing eye dogs and expand language to include service dogs and in some cases miniature horses recognized as a service animal.

Town of Yountville ADA Self-Evaluation and Transition Plan August 4, 2015 Policies & Programmatic Accessibility Findings and Actions Page 34

16.08.040 Town Engineer.

Recommended action:

Include language ensuring accessibility and pedestrian rights-of-way standards are met.

16.32.020 Improvements required.

Recommended action:

Include accessibility as a required improvement.

16.32.050 Design.

Recommended action:

Include language identifying ADA Standards be considered for project approval.

18.08.040 Pedestrian and bike paths.

Recommended action:

If the town is going to identify the road shoulder as a pedestrian pathway it is not recommended to discourage the use of concrete. Gravel is not recognized as an accessible material.

18.20.100 Driveways.

Recommended action:

The Town should reconsider the discouragement of concrete and asphalt and to include further specifications for permeable paving to ensure the surface may be considered accessible.

Town of Yountville ADA Self-Evaluation and Transition Plan August 4, 2015 Policies & Programmatic Accessibility Findings and Actions Page 35

3.5 Department Reports
The following are survey summaries based on answers to the Programs, Services, and Activities Questionnaire (please see appendix A).

Administration
o Human Resources
o Town Clerk
o Town Manager
Finance Department
Parks and Recreation
o General Administration
o Community Hall Rental
o Aquatics Program
Planning and Building
Public Works
o Administration and Engineering Services Division
o Municipal Operations Division
o Utility Operations Division
Town of Yountville ADA Self-Evaluation and Transition Plan August 4, 2015 Policies & Programmatic Accessibility Findings and Actions Page 36 Administration
Human Resources
Description of Programs and Services
Human Resources oversees several Town administrative programs and services.

Duties include:

Coordinating recruitments, manages health benefits, personnel issues, etc.

Overseeing Risk Management in conjunction with the Town's safety committee and Public Agency Risk Sharing Authority of California (PARSAC)
Managing the Town’s IT contract employee and oversight of implementation of IT.

Assisting the Town Manager with various projects as assigned.

ADA Self-Evaluation Contact:

Name: Julie Baldia, Management Analyst
Telephone number: (707) 944-8851
Email: [email protected]
Customer Service
Human Resources has no policies or practices that could have the direct or indirect effect of excluding or limiting the participation of individuals with disabilities.

Changes to formal procedures will come from the direction of the Town Manager.

There are no circumstances in which a person with a disability would be asked to pay a fee or meet any other requirement not imposed on other program participants.

Human Resources does consult with interpreters for communication purposes.

Human Resources does not have any policies which exclude service animals.

Town of Yountville ADA Self-Evaluation and Transition Plan August 4, 2015 Policies & Programmatic Accessibility Findings and Actions Page 37 Notice Requirements
A non-discrimination statement is included on job applications and Town Council agendas.

Notice is included in meeting agendas regarding the accessibility of meeting locations and the availability of modifications provided for persons with disabilities.

Printed Information
Human Resources produces and manages printed materials.

Materials are available in simple, easy-to-understand language.

Website
Human Resources does not have a website.

Public Telephones and Communication Devices
Human Resources does communicate by telephone with individuals with hearing and speech difficulties.

Human Resources uses both TTY and the California Relay Service to communicate with individuals with hearing and speech difficulties.

Staff is trained in operating TTY and other means of communication.

Training and Staffing
Human Resources has contact with the public.

Staff are informed of the department’s obligations and policies that enable persons with disabilities to participate in programs or activities through conversation and email.

Program Eligibility Requirements and Admission
There are no circumstances in which the participation of a person with a disability in Town Clerk’s Office programs would be restricted or excluded.

Public Meetings
Human Resources holds public meetings.

Public Meetings are required to be held in accessible locations.

Auxiliary aids and services (such as sign language interpreters or other assistive listening devices) are available at public meetings, interviews, and conferences when requested.

Town of Yountville ADA Self-Evaluation and Transition Plan August 4, 2015 Policies & Programmatic Accessibility Findings and Actions Page 38 Tours and Trips
Human Resources does not provide facility tours or organize trips.

Facilities
Town Hall and Community Hall - Town Council meetings.

Town Clerk
Description of Programs and Services
The Town Clerk has several responsibilities that relate to providing public programs and services. They include:

Town Council Meetings and Agenda Preparation: the Town Clerk is responsible for attending all Council meetings. The Town Clerk prepares the legislative Agenda, verifies legal notices have been posted or published, and completes the necessary arrangements to ensure an effective meeting. The Town Clerk is entrusted with the responsibility of recording the decisions of the Town Council which constitute the building blocks of our representative government.

Town Clerk as the Election Official: the Town Clerk administers Federal, State and Local procedures through which local government representatives are selected. The Clerk assists candidates in meeting their legal responsibilities before, during and after an election. From election pre-planning to certification of election results and filing of final campaign disclosure documents, the Town Clerk manages the elections process which forms the foundation of our democratic system of government.

Maintaining the Legislative Record: the Town Clerk oversees the preservation and protection of the public record. By statute, the Town Clerk is required to maintain an index of the Minutes, Ordinances and Resolutions adopted by the legislative body. The Town Clerk also ensures that other municipal records are readily accessible to the public. The public records maintained by the Town Clerk provide the historical record of the Town of Yountville.

Boards and Commissions: the Town Clerk oversees the recruitment process for the local Boards and Commissions which are voluntary positions and advisory to the Town Council. The Town Council recognizes there is a vast and largely untapped reservoir of talent that exists among the citizenry and is responsible for appointing representatives to various local and countywide advisory Boards and Commissions. The Town Clerk is responsible for preparing and posting Town of Yountville ADA Self-Evaluation and Transition Plan August 4, 2015 Policies & Programmatic Accessibility Findings and Actions Page 39 vacancy notices, receiving applications, coordinating the interview and appointment process, and administering the oath of office to individuals appointed to the Town’s Boards and Commissions. The Town Clerk maintains a Local Appointment List which contains the names and terms of office of individuals serving on the various local Boards and Commissions.

ADA Self-Evaluation Contact:

Michelle Dahme, Town Clerk
Telephone number: (707) 944-8851
Email: [email protected]
Accessible/Adaptive Equipment
The Town Clerk’s Office may, in the future, provide a computer in the lobby or at front counter to enable people to do research.

Customer Service
The Town Clerk’s Office does have eligibility requirements including physical fitness standards, performance requirements, and safety standards for participation in some programs.

The Town Clerk’s Office does make changes to standard operating procedures with advance notice. Town Hall leaves back door open during Town Council meetings in order to provide access to ADA restroom. Town purchased ADA compliant podium for Town Council Chambers out of ADA CIP Budget.

There is no formal procedure for changing standard operating procedure. In general, if we are made aware of a need Town staff would work together with Town Manager to find solution.

There are no circumstances in which a person with a disability would be asked to pay a fee or meet any other requirement not imposed on other program participants.

The Town Clerk’s Office does not have any policies which exclude service animals.

Notice Requirements
A non-discrimination statement is included on the Council Meeting Agenda and posted online, outdoors, and at the Town Library.

Notice is included in meeting agendas regarding the accessibility of Town of Yountville ADA Self-Evaluation and Transition Plan August 4, 2015 Policies & Programmatic Accessibility Findings and Actions Page 40 meeting locations and the availability of modifications provided for persons with disabilities.

Printed Information
The Town Clerk’s Office produces and manages printed materials.

The Town Clerk’s Office will provide large print format, electronic copy, or audiotape if requested. During an Election, the Secretary of State provides audio tapes and large print voter information pamphlet material.

Audiovisual or Televised Information
The Town Clerk’s Office produces audiovisual presentation materials.

Materials produced include the Video Agenda, Webstreaming of Town Council Meetings, and Channel 28 PEG Station
Website
The Town Clerk’s Office is part of the Town of Yountville’s website.

Public Telephones and Communication Devices
The Town Clerk’s Office does communicate by telephone with individuals with hearing and speech difficulties.

The Town Clerk’s Office uses TTY to communicate with individuals with hearing and speech difficulties.

Training and Staffing
The Town Clerk’s Office has contact with the public.

The Town has non-discrimination policies/rules and uses training videos to communicate the Town’s policies and obligations that enable persons with disabilities to participate in programs and activities.

The Town Clerk’s Office reported training on interacting with persons with disabilities at quarterly All Staff meetings.

The Town Clerk’s Office reported to believe staff could better serve the public with communications and ASL training. Everyone could use some tips to better communicate. Although I think with texting, typing, etc. those would be appropriate alternatives to communicate with those who have hearing impairments.

Town of Yountville ADA Self-Evaluation and Transition Plan August 4, 2015 Policies & Programmatic Accessibility Findings and Actions Page 41 Public Meetings
The Town Clerk’s Office holds public meetings.

Public Meetings are required to be held in accessible locations.

The town would do its best to make accommodations with auxiliary aides if requested.

Transportation Services
The Town Clerk’s Office has the Yountville Trolley which is available for Public use within Town limits. Travel provided through Parks & Rec for some of our Excursions.

The Trolley is equipped to load wheelchairs.

Facilities
Town Hall is used for Town Council, ZDRB and Parks & Recreation Advisory Commission meetings. We utilize the Community
Center/Community Hall as an alternative meeting space for those meetings listed above. When the Town is operating under EOC (Emergency Operations Center), we would be located in the truck bay at the CalFire Station on Solano Avenue. This location will likely change once the Town Hall Seismic Retrofit project is complete.

The Town Clerk’s Office has had a past request to fix the accessibility to the entrance of Town Hall for Council Meetings and the Town subsequently added the new ramp access at front entrance of Town Hall. We purchased an ADA podium for all meetings held in Town Council Chambers.

Special Events and Private Events on Public Properties
The Town Clerk’s Office holds special events on Town property. During the Election Season, we may host a Candidates Forum and or Election Night Central (for the public and candidates to mingle and watch election on our PEG Station) at Town Hall in Council Chambers. We have also in the past used Town Hall for a Voter Assistance Center, but that has been relocated to the Community Center facility due to limited space at Town Hall.

Comments
Based on our introductory meeting held 9-10, there are improvements that can definitely be made to Agendas with appropriate ADA 711 # and I would also like to add information to our website (my Town Clerk page). I would also like more information on whether or not we should Town of Yountville ADA Self-Evaluation and Transition Plan August 4, 2015 Policies & Programmatic Accessibility Findings and Actions Page 42 purchase a portable Hearing Impaired Listening Device. Need to know more about what accessibility features are available for public meetings and costs in order to budget and plan for. Looking forward to more training on Accessibility and how we can improve what we are already doing.

Town Manager’s Office
Description of Programs and Services
The Town Manager serves as the Chief Executive Officer of the municipal corporation (Town) and is responsible for the day-to-day operations, coordination and management of all Town departments and their operations so as to ensure that Town services are delivered in a manner consistent with Town Council established policies and in an economical and effective manner. The Town Manager is also responsible for the oversight and management of various contracted service providers which deliver various services for the Town. The Town Manager is responsible for the development and implementation of the annual Town budget upon approval by the Town Council. The Town Manager supports the Town Council by providing technical input into the formulation, development, and implementation of Council directed policies, programs and projects. The Town Manager is appointed by the Town Council and serves at the will of the Town Council.

ADA Self-Evaluation Contact:

Name: Steve Rogers
Telephone number: (707) 944-8851
Email: [email protected]
Accessible/Adaptive Equipment
Auxiliary aides are available upon request.

Customer Service
The Town Manager’s Office has no policies or practices that could have the direct or indirect effect of excluding or limiting the participation of individuals with disabilities. Volunteers are evaluated on what they are able to do, we do not have strict eligibility requirements or one size fits all volunteer standard.

The Town Manager’s Office does make changes to standard operating procedures on a case by case basis.

Town of Yountville ADA Self-Evaluation and Transition Plan August 4, 2015 Policies & Programmatic Accessibility Findings and Actions Page 43 The Town Manager’s Office does consult with outside organizations including various senior groups from around Napa County.

The Town Manager’s Office does not have any policies which exclude service animals.

Notice Requirements
The Town does have a non-discrimination statement.

The Town has a procedure but it could be outdated and in need of review. The Town has the PARSAC template with a complaint form, log, etc. but I would bet few know, or how to find.

Printed Information
The Town Manager’s Office produces and manages printed materials.

Printer materials do include images of persons with disabilities.

Audiovisual or Televised Information
The Town Manager’s Office does produce audiovisual presentation materials.

Materials produced include televised meetings and web-streaming only at this time.

Website
The Town Manager’s Office is part of the Town of Yountville’s website.

Public Telephones and Communication Devices
The Town Manager’s Office does communicate by telephone with individuals with hearing and speech difficulties.

The Town Manager’s Office uses TTY and the California Relay Service to communicate with individuals with hearing and speech difficulties.

Training and Staffing
The Town Manager’s Office has contact with the public.

Staff members are notified of the Town’s obligations and policies for enabling persons with disabilities to participate in programs and activities.

Staff receive training and an overview of ADA policies, customer service expectations. Training can be improved.

The Town Manager recognized the front counter staff might be able to Town of Yountville ADA Self-Evaluation and Transition Plan August 4, 2015 Policies & Programmatic Accessibility Findings and Actions Page 44 better communicate to persons with hearing impairments if provided with ASL training.

Program Eligibility Requirements and Admission
There are no circumstances in which the participation of a person with a disability in Town Manager’s Office programs would be restricted or excluded.

Public Meetings
The Town Manager’s Office holds public meetings.

Public Meetings are required to be held in accessible locations.

Auxiliary aids and services (such as sign language interpreters or other assistive listening devices) are available at public meetings, interviews, and conferences with 48 hours advance notice.

Transportation Services
The Town Manager’s Office does provide transport for some programs.

There are procedures in place to make transportation accessible to persons with disabilities.

Tours and Trips
The Town Manager’s Office does provide very limited, school tours, media tours, business and community and public tours. Town Hall, Community Center, parks facilities, and public works corp. yard. Very infrequent tours.

The Town Manager’s Office does use outside consultants for parks & recreation programming, public outreach and education, etc.

Facilities
Town Hall, Community Center, Post Office (owned by Town), after school program at YES, offsite Public Works Corporation Yard, Yountville Community Park, Veterans Memorial Park & bocce courts, Vineyard View Park & tennis courts, Van de Leur Park, Bike paths, walking paths, Toyan Terrace and tot lot, Forrester Park, and walking paths.

The Town Manager’s Office has received accessibility improvement requests for pedestrian accessibility throughout town, involve veterans more, expanded use of our public transit.

Town of Yountville ADA Self-Evaluation and Transition Plan August 4, 2015 Policies & Programmatic Accessibility Findings and Actions Page 45 Finance Department
Description of Programs and Services
The Finance Department is responsible for the financial management and oversight of all Town funds, providing centralized accounting and administrative support services to all departments, and providing service and information to the public. Primary responsibilities include:

Develop and monitor the Town’s budget
Coordinate annual financial audit and other audits as required Prepare the Town’s CAFR (Comprehensive Annual Financial Report) Management oversight & coordination of training on the Town’s financial software
Preparation of monthly financial reports and other various management reports and analysis
Manage the Town’s cash & investments
Monitor OPEB Trust Fund investment activity and coordinate actuarial valuation studies
Advise Town Manager regarding debt financing and ensure compliance with debt covenants -Oversee general ledger and reconciliation of accounts
Grants management & reporting
Process & approve payroll and accounts payable
Oversee purchasing process -Maintain & update the Town’s Master Fee Schedule -Utility billing and other revenue collections Administration of the transient occupancy tax and business license ordinances -Collections & accounting for the Town’s Napa Valley Tourism Improvement District assessment
Provide administrative support to Town Manager on special projects ADA Self-Evaluation Contact:

Name: Kathleen Bradbury, Finance Director
Telephone number: (707) 948-2626
Email: [email protected]
Accessible/Adaptive Equipment
Finance does provide access to a computer for utility bill payment.

The computer is currently located at a standing counter.

Auxiliary aides are available.

Town of Yountville ADA Self-Evaluation and Transition Plan August 4, 2015 Policies & Programmatic Accessibility Findings and Actions Page 46 Customer Service
Finance has no policies or practices that could have the direct or indirect effect of excluding or limiting the participation of individuals with disabilities.

There are no circumstances in which a person with a disability would be asked to pay a fee or meet any other requirement not imposed on other program participants.

Finance does consult with outside organizations to provide sign language or language interpreters.

Finance does not have any policies which exclude service animals.

Notice Requirements
The Finance Department notifies all persons that meetings, conferences, hearings, and interviews are held in accessible locations and that auxiliary aides can be provided.

Printed Information
Finance manages and produces printed materials including the bimonthly newsletter mailed with utility bills; budget, CAFR.

An electronic copy of printed material is available.

Audiovisual or Televised Information
The Finance Department produces audiovisual presentation materials for budget workshops.

Website
Finance is part of the Town’s website.

Training and Staffing
Finance staff has contact with the public.

Staff is instructed to accommodate people in a professional manner and ask for help as needed.

Facilities
Finance Department business is conducted at Town Hall.

Town of Yountville ADA Self-Evaluation and Transition Plan August 4, 2015 Policies & Programmatic Accessibility Findings and Actions Page 47 Parks and Recreation
General Administration
Description of Programs and Services
This program manages the planning, organizing, staffing, directing and reviewing of recreation, Community Center and Community Hall and other community service activities and provides staff assistance to the Town Manager and Town Council. This program does not include aquatics.

ADA Self-Evaluation Contact:

Name: Samantha Holland, Director
Telephone number: (707) 948-2627
Email: [email protected]
Customer Service
Parks and Recreation has no policies or practices that could have the direct or indirect effect of excluding or limiting the participation of individuals with disabilities.

Parks and Recreation does make changes to standard operating procedures. For most programs, participants can bring an attendant at no additional charge. We also ensure our programs are always in accessible locations, make changes to the program to assist etc. The only time we would charge more for an aide is if there is an entry fee or something that we need to cover for that person and generally, we only require that if they are accompanying another adult.

There are no circumstances in which a person with a disability would be asked to pay a fee or meet any other requirement not imposed on other program participants. It was noted if an aide is accompanying an adult, they will need to cover the ticket cost.

Parks and Recreation does not have any policies which exclude service animals.

Notice Requirements
Parks and Recreation does have a non-discrimination statement that includes persons with disabilities.

Parks and Recreation notifies all persons that meetings, hearings, interviews, and conferences are held in an accessible location.

Town of Yountville ADA Self-Evaluation and Transition Plan August 4, 2015 Policies & Programmatic Accessibility Findings and Actions Page 48 Printed Information
Parks and Recreation produces and manages printed materials.

Printed materials are made available in electronic copy and large print.

Parks and Recreation documents are available in simple, easy-tounderstand language.

Parks and Recreation does include images of persons with disabilities.

Audiovisual or Televised Information
Parks and Recreation does produce audiovisual presentation materials for budget workshops.

Audiovisual presentations are made available with captioning and the department has also hired an interpreter for the deaf when requested.

Parks and Recreation does include images of persons with disabilities.

Website
Parks and Recreation is part of the Town’s website.

Information available includes the calendar, list of program and activities, and registration live on site.

The department ensures the website is usable by individuals with disabilities.

Documents available on the website for downloading are accessible to persons with visual disabilities.

Public Telephones and Communication Devices
Parks and Recreation does communicate by telephone with individuals with hearing and speech difficulties.

The department uses TTY and the California Relay System (711) to communicate with individuals who have hearing and speech difficulties.

Staff is trained on using TTY and other means of communicating with persons with hearing and speech disabilities.

Training and Staffing
Parks and Recreation has contact with the public.

Staff is informed of the department’s obligations and policies that enable persons with disabilities to participate in programs or activities.

Town of Yountville ADA Self-Evaluation and Transition Plan August 4, 2015 Policies & Programmatic Accessibility Findings and Actions Page 49 Staff receives training on interacting with persons with disabilities.

Parks and Recreation noted staff would better provide customer service if trained in American Sign Language or other means of communicating with people who have hearing impairments.

Program Eligibility Requirements and Admission
Limitations on participation are in place for bus trips that have a limited number of wheelchair spaces due to safety constraints of the bus company.

Public Meetings
Parks and Recreation holds public meetings.

Public Meetings are required to be held in accessible locations.

American Sign Language interpreters, readers, or adaptive equipment are provided when requested for meetings.

Transportation Services
Parks and Recreation does provide transportation for program participants.

As department procedure the registration form asks if there are any special needs or circumstances for the registering individual.

Parks and Recreation contracts with a bus company and hire a lift bus when needed. We also have the local trolley for in town transportation and it is accessible as well.

Tours and Trips
Parks and Recreation does organize and provide tours.

The department plans ahead and is aware of the physical requirements of the trip i.e.: a lot of walking or stairs etc.. Whenever possible accommodations are made for the needs of the participant Use of Consultants for Delivering Program Services
Parks and Recreation does use consultants to conduct programs on behalf of the department.

The department will discuss with our contractors and also include them in the process as requests come up.

Parks and Recreation monitors this obligation of contractors.

Town of Yountville ADA Self-Evaluation and Transition Plan August 4, 2015 Policies & Programmatic Accessibility Findings and Actions Page 50 Emergency Evacuation Procedures
Parks and Recreation have emergency procedure and routes posted in visible locations. Staff is trained to do a front to back sweep of the building in an emergency to ensure everyone is out. We also have printed signs in a red folder in both lobbies with signs that say "Emergency, please follow me to the exit" in the event we do have a deaf participant. Although we don't formally notify the participant, staff is trained to do a front to back sweep of the building if an emergency occurs to ensure everyone is out.

Special Events and Private Events on Public Properties
Parks are Recreation does facilitate special and private events are Town property. These include large events, movie nights, holiday events, etc.

Internally, it’s easier because we train our staff on accommodating requests. We also have language in our special event permitting process that tells individuals that they must follow all state/federal laws and have verbal and at times written communication regarding setting their events up to accommodate and not block participation or access.

Facilities
Yountville Community Center- Recreational activities, sports, classes, meetings, events, rentals. In the Community Center we have the Generations Room (Gym or large meeting space), the Art Room, Reading Room, Founders Room and Heritage Room. Yountville Elementary School Room 12- After School and Summer Camp Programs. Occasionally we use the Yountville Community Church if we have scheduling issues but that isn't very common.

Parks and Recreation has received requests for accommodating wheelchairs on trips. They have also had requests to offer interpreting at events and some classes for deaf participants.

Comments
I would like to formalize our process for ensuring families are giving us the information we need to best serve their child. We have an increased number of kids with needs in our camp and after school programs and at times, I am shocked by how parents "forget" or don't include us in the discussions or their children’s needs. For example, a child that has a severe allergy but they don't provide us with an epipen but they provide one to the school.

Town of Yountville ADA Self-Evaluation and Transition Plan August 4, 2015 Policies & Programmatic Accessibility Findings and Actions Page 51 Community Hall Rental
Description of Programs and Services
This program coordinates the rental of the Community Center venue space for all types of events.

ADA Self-Evaluation Contact:

Name: Lisa Tyler, Community Center Facilities Manager
Telephone number: (707) 944-2959
Email: [email protected]
Accessible/Adaptive Equipment
Parks and Recreation makes auxiliary aids available to the public including paper and pens.

Customer Service
Parks and Recreation has no policies or practices that could have the direct or indirect effect of excluding or limiting the participation of individuals with disabilities.

Parks and Recreation does make changes to standard operating procedures with advance notice.

There are no circumstances in which a person with a disability would be asked to pay a fee or meet any other requirement not imposed on other program participants.

Parks and Recreation does not have any policies which exclude service animals.

Printed Information
Parks and Recreation produces and manages printed materials.

Parks and Recreation documents are available in simple, easy-tounderstand language.

Parks and Recreation does not include images of persons with disabilities in materials where people are shown.

Website
Parks and Recreation is part of the Town’s website.

Information available includes facility rentals, contacts, and fees.

Town of Yountville ADA Self-Evaluation and Transition Plan August 4, 2015 Policies & Programmatic Accessibility Findings and Actions Page 52 Public Telephones and Communication Devices
Parks and Recreation does communicate by telephone with individuals with hearing and speech difficulties.

Training and Staffing
Parks and Recreation has contact with the public.

Staff is informed of the department’s obligations and policies that enable persons with disabilities to participate in programs or activities during meetings and with memos.

Program Eligibility Requirements and Admission
There are no circumstances in which the participation of a person with a disability in Parks and Recreation programs would be restricted or excluded.

Public Meetings
Parks and Recreation holds public meetings.

Public Meetings are required to be held in accessible locations.

Tours and Trips
Parks and Recreation does provide facility tours for potential renters.

Special Events and Private Events on Public Properties
Parks are Recreation does facilitate private events are Town property.

These include weddings, receptions, fundraisers, meetings, dinners, parties, art shows, film shows, etc.

Staff is trained in customer service and will do their best to help anyone with what they need.

Facilities
Community Center and Community Hall.

Town of Yountville ADA Self-Evaluation and Transition Plan August 4, 2015 Policies & Programmatic Accessibility Findings and Actions Page 53 Aquatics Program
Description of Programs and Services
The Town has a seasonal pool open to the public and available for community swim and swimming lessons.

ADA Self-Evaluation Contact:

Name: Lisa Tyler, Pool Facilities Manager
Telephone number: (707) 944-2959
Email: [email protected]
Accessible/Adaptive Equipment
The Aquatics Program makes auxiliary aids available to the public including paper and pens and a pool lift.

Customer Service
There are physical eligibility standards for participating in the Aquatics Program. The Junior Lifeguard Program requires students to swim 300 yards.

The Aquatics Program does make changes to standard operating procedures. Patrons are allowed to bring attendants to the pool and parents can get in the water with children during swimming lessons.

The Aquatics Program does track accessibility requests.

There are no circumstances in which a person with a disability would be asked to pay a fee or meet any other requirement not imposed on other program participants.

The Aquatics Program consults with Veteran’s programs.

The Aquatics Program does not have any policies which exclude service animals.

Printed Information
The Aquatics Program produces and manages printed materials.

Material is in simple, easy-to-understand language.

The Aquatics Program does not include images of persons with disabilities in materials where people are shown.

Town of Yountville ADA Self-Evaluation and Transition Plan August 4, 2015 Policies & Programmatic Accessibility Findings and Actions Page 54 Website
The Aquatics Program is part of the Town’s website.

Information available includes facility and class descriptions, and fees.

Training and Staffing
The Aquatics Program has contact with the public.

Staff are informed of the program’s obligations and policies that enable persons with disabilities to participate in activities.

Aquatics Program staff receive training on interacting with persons with disabilities.

Program Eligibility Requirements and Admission
There are no circumstances in which the participation of a person with a disability in the Aquatics Program would be restricted or excluded.

The Aquatics Program does require a swim test for an individual to be allowed into the deep in as a safety standard.

Special Events and Private Events on Public Properties
The Community Pool can be rented out for parties during community swim hours.

Facilities
Community Pool.

Town of Yountville ADA Self-Evaluation and Transition Plan August 4, 2015 Policies & Programmatic Accessibility Findings and Actions Page 55 Planning and Building
Description of Programs and Services
The Planning and Building Department is responsible for providing planning, building, and code enforcement services. The Planning Department’s goal is to administer and fulfill the objectives of the General Plan, implement the Zoning and Design Ordinance, provide applicants with efficient permit processing services, and provide citizens appropriate opportunities to participate in land use decisions.

ADA Self-Evaluation Contacts:

Name: Sandra Smith
Telephone number: (707) 944-8851
Email: [email protected]
Customer Service
The Planning and Building Department has no policies or practices that could have the direct or indirect effect of excluding or limiting the participation of individuals with disabilities.

The Planning and Building Department has established a process for making changes to standard operating procedures. The Planning and Building Director/Town Manager approves requests.

There are no circumstances in which a person with a disability would be asked to pay a fee or meet any other requirement not imposed on other program participants.

The Planning and Building Department does not have any policies which exclude service animals.

The Planning and Building Department consults with the Area Agency on Aging.

Notice Requirements
Notice is provided regarding the accessibility of meeting locations and the availability of modifications provided for persons with disabilities.

Printed Information
The Planning and Building Department produces and manages printed materials.

Town of Yountville ADA Self-Evaluation and Transition Plan August 4, 2015 Policies & Programmatic Accessibility Findings and Actions Page 56 Large print copies of printed materials are made available.

Audiovisual or Televised Information
The Planning and Building Department produces audiovisual presentation materials that are aired on Channel 28 and posted to the Town website.

Materials would be provided with a transcription upon request.

Website
The Planning and Building Department is part of the Town’s website.

General information, documents and forms, building inspector information, sustainability efforts, notices of pending action, and information on the Zoning and Design Review Board.

Public Telephones and Communication Devices
The Planning and Building Department staff does communicate by telephone with individuals with hearing and speech difficulties.

Training and Staffing
The Planning and Building Department staff has contact with the public.

Staff receive administrative training where they are informed of the department’s obligations and policies that enable persons with disabilities to participate in programs or activities.

Public Meetings
The Planning and Building Department holds public meetings. Public meetings are required to be held in accessible locations.

Auxiliary aids and services (such as sign language interpreters or other assistive listening devices) are available at public meetings, interviews, and conferences when requested.

Facilities
Front counter for providing information to the public. Conference rooms for meetings with applicants and others. Town Council Chambers for ZDRB meetings.

Town of Yountville ADA Self-Evaluation and Transition Plan August 4, 2015 Policies & Programmatic Accessibility Findings and Actions Page 57 Public Works
Administration and Engineering Services Division
Description of Programs and Services
The Administration and Engineering Services division of Public Works oversees a variety of Town services such as development review, regulatory compliance, contract management, encroachment permits, record management, GIS services and grant management. Formal programs include:

Capital Improvement Program: plans, designs and constructs buildings, parks, drainage, streets, water and wastewater projects Stormwater Management Program: reviews development projects, detects illicit discharges, and educates the public on good practices related to stormwater management
Urban Forest Management Program in Municipal Operations Division (MOD): oversees Town tree health and safe practices
Playground Inspection Program in MOD: oversees the safety of playground equipment offered to the public
Sidewalk Management Program in MOD: repairs and replaces sidewalks to reduce the risk of trip and fall claims
Sewer System Management Program in Utility Operations Division (UOD): prevents and responds to sewer collection system backups Floodplain Management Program: ensures buildings are built in compliance with National Flood Insurance regulations
Pavement Management Program: assesses Town streets and
constructs the most cost effective treatments
Water Conservation Program with MOD: educates the public and take enforcement action if necessary during a drought
Integrated Pest Management Program: oversees the least harmful herbicides on Town property and informs the public about use.

ADA Self-Evaluation Contact:

Joe Tagliaboschi, Public Works Director
Telephone number: (707) 948-8851
[email protected]
Customer Service
The Public Works Department tracks accessibility requests. In the four years that I have been with the Town, there have not been any requests, but there is a form from the last ADA Transition Plan Update Town of Yountville ADA Self-Evaluation and Transition Plan August 4, 2015 Policies & Programmatic Accessibility Findings and Actions Page 58 available at the counter at Town Hall and in my desk.

The Public Works Department has no policies or practices that could have the direct or indirect effect of excluding or limiting the participation of individuals with disabilities.

The Public Works Department has established a process for making changes to standard operating procedures. The Town Manager approves requests.

There are no circumstances in which a person with a disability would be asked to pay a fee or meet any other requirement not imposed on other program participants.

The Public Works Department does not have any policies which exclude service animals.

Notice Requirements
A non-discrimination statement is included on agreements and construction bid documents.

Printed Information
The Public Works Department manages and produces printed materials. These include: Bid documents, Notices to Contractors, media releases, program information handouts, studies, reports, environmental documents, encroachment permit applications, sidewalk repair notices, "door hangers" of things like water shut offs, "No Parking" signs, traffic control signage, notices of herbicide spraying, CIP Budget, maps, standard drawings and specifications.

Website Information
The Public Works Department is part of the Town of Yountville’s website.

The web page contains contact information about programs, studies, projects, and forms.

Training and Staffing
The Public Works Department staff has contact with the public.

Staff does not receive training on interacting with persons with disabilities.

Public Meetings
The Public Works Department holds public meetings. Meetings are held Town of Yountville ADA Self-Evaluation and Transition Plan August 4, 2015 Policies & Programmatic Accessibility Findings and Actions Page 59 during preparation of environmental documents, preliminary designs and to discuss things like right-of-way acquisition
Public Works Meetings are required to be held in accessible locations.

Tours and Trips
The Public Works Department provides tours of the Waste Water Treatment Plant.

Emergency Evacuation Procedures
Public Works assists the Sheriff and Calfire with evacuations. The NIXLE.com system will send out a phone call to people in the affected area, such as floodplain
Special Events and Private Events on Public Properties
Public Works supports the special events permitted and organized by Parks & Recreation Dept. There is Yountville Days Parade and Festival, the Chamber of Commerce has several events on Town streets, there are six bike rides on Town streets per year, and there are private parties at parks and facilities.

Facilities
Town Hall, Community Hall, Town parks, and Wastewater Treatment Program
The Public Works Department helps organize and facilitate private events on public property.

Town Community Center
Town of Yountville ADA Self-Evaluation and Transition Plan August 4, 2015 Policies & Programmatic Accessibility Findings and Actions Page 60 Municipal Operations Division
Description of Programs and Services
The Municipal Operations Division of Public Works oversees The Public Works Streets Maintenance Department provides for the routine and regular maintenance and repair of the Town’s: paved streets, pavement, sidewalks, curbs & gutters, signage (street, stop, traffic control, etc.), striping and painting, drainage systems, street lighting, trees in the public right-of-way, and vegetation removal in public right-of-way.

ADA Self-Evaluation Contact:

Joe Tagliaboschi, Public Works Director
Telephone number: (707) 948-8851
[email protected]
Customer Service
Municipal Operations has no policies or practices that could have the direct or indirect effect of excluding or limiting the participation of individuals with disabilities.

Municipal Operations does not have policies which exclude service animals.

Printed Information
Municipal Operations does produce printed materials.

Website
Municipal Operations is part of the Town of Yountville’s website.

Information provided includes forms, Specifications, Maps Training and Staffing
Municipal Operations staff has contact with the public.

Some members of the Municipal Operations staff provide emergency services.

Special Events and Private Events on Public Properties
Municipal Operations does organize special events and helps facilitate private events on Town property.

Town of Yountville ADA Self-Evaluation and Transition Plan August 4, 2015 Policies & Programmatic Accessibility Findings and Actions Page 61 Utility Operations Division
Description of Programs and Services
The Utility Operations Division of Public Works manages a variety of programs and services related to the Town wastewater system. These programs include:

Wastewater Treatment Program: manages wastewater generated by residences and businesses located in Town is treated and either discharged to the Napa River or reused for irrigation by a golf course and several vineyards at various locations.

Wastewater Collection Program: manages wastewater conveyed by gravity through a piping network to the pump station which is then pumped to the Wastewater Treatment Plant.

Recycled Water Distribution System Program: manages the wastewater through the treatment process, where it is reused for irrigation purposes during the dry season as mentioned above.

Fats, Oils and Grease (FOG) Program: manages utility operations where staff conducts periodic inspections of restaurants throughout Town to educate facility staff on the importance of keeping FOG out of the wastewater collection system.

ADA Self-Evaluation Contact:

Name: Don Moore
Telephone number: (707) 310-2155
Email: [email protected]
Customer Service
There are physical and mental eligibility requirements and safety standards for participating in Utility Operations Division programs.

Changes to formal procedures are discussed with Department Head, a new document is created or a previous version is modified using "track changes". The modified version is reviewed by Department Head and changes are incorporated into new document.

Notice Requirements
The Utility Operations Division posts the Town’s non-discrimination Town of Yountville ADA Self-Evaluation and Transition Plan August 4, 2015 Policies & Programmatic Accessibility Findings and Actions Page 62 statement in a location that maximizes exposure.

The procedure for filing a disability discrimination complaint is to contact the Human Resources/Management Analyst.

Printed Information
The Utility Operations Division does produce and manage printed materials.

Materials are made available in simple, easy-to-understand language.

Website
The Utility Operations Division is part of the Town of Yountville’s website.

Information about Town Council Meetings, what to do in Yountville, details about each department, employment opportunities, information in regards to current and future projects and programs. Budget and Capital Improvement Program information.

Training and Staffing
The Utility Operations Division staff has contact with the public.

Public Meetings
The Utility Operations Division holds public meetings.

Public meetings are required to be held in accessible locations.

Tours and Trips
The Utility Operations Division provides tours of the Waste Water Treatment Plant.

Facilities
Town Hall - Town Council Meetings, water/utility billing Community Hall/Center - Parks and Recreation activities/programs Post Office - Sending and receiving mail
Special Events and Private Events On Public Properties
The Utility Operations Division hosts “Yountville Days,” a parade and festivities at Yountville Community Park. Several events such as "Wellness Fair" and "Kids Day" are held at the Community Center in conjunction with Parks and Recreation.

Town of Yountville ADA Self-Evaluation and Transition Plan August 4, 2015 Transition Plan Page 63

4.0 Transition Plan
Title II of the ADA requires that public entities having responsibility for or authority over facilities, streets, roads, sidewalks, and/or other areas meant for public use to develop a Transition Plan to make their facilities meet the standards for Program Accessibility. Program Accessibility means that a program, activity and/or service are accessible when viewed in its entirety.

Simply put, a Transition Plan transitions inaccessible facilities into environments that are accessible to and functional for individuals with disabilities.

This Transition Plan combines the findings of the facility surveys, public rights-of-way surveys, policy assessments, and program evaluations.

Specific policy and program recommendations can be found in Section 3.0.

The specific architectural modifications required to make programs accessible are listed in the Town of Yountville—Facility Reports (please see Appendix E). Each facility report contains a complete list of architectural barriers and barrier removal actions. Not all of these barriers must be removed in order to provide program access. The first priority is to remove those barriers limiting access to programs.

In compliance with the requirements of the ADA, the Town will maintain in working order equipment and features that are required to provide access to individuals with disabilities.

This transition plan is divided into two parts; facilities, which includes buildings, parks, and their related grounds, and the public pedestrian rightsof-way that fall within the Town’s area of responsibility.

4.1 Facilities
A. Program Barrier Removal Priorities
All facilities in which the Town provides programs, activities, and services were reviewed and ranked based on the following criteria. Each of these criteria is deemed by the Town to have equal importance with no single criteria having priority over another:
 Level of use by the public: Does the facilities receive a high level of public use
 Program uniqueness: Some programs are unique to a building, facility, or park and cannot occur at another location
Town of Yountville ADA Self-Evaluation and Transition Plan August 4, 2015 Transition Plan Page 64
 Geographic distribution: By selecting a range of facilities that are distributed throughout the Town, the Town can ensure maximum access for all residents
 Citizen rights: Facilities where services are provided to exercise citizen rights– voting, access to elected officials etc.
 Citizen responsibilities: Facilities where taxes are paid, permits and licenses are obtained, and where services are obtained
 Social need: Facilities that meet social needs such as homeless shelters, health clinics etc.
 Identified complaints: Efforts should focus on identified accessibility complaints.

B. Prioritizing Access to Programs, Activities and Services Town staff from each department listed the programs, activities, and services provided to the public and locations where the programs are provided. Each program was evaluated using the criteria listed above. The public reviewed and confirmed these priorities during the Town’s public meeting on October 14, 2013.

C. Priorities for Barrier Removal within Facilities
A prioritization meeting was held on October 14, 2013. The following guidelines will assist the Town to prioritize barriers found in Town facilities:

1. Priority One: The highest priority is placed on those barrier removal items that provide accessibility at the main entrance of a facility or improve a path of travel to the portion of the facility where program activities take place.

Examples:
 Connection to the public right-of-way
 Parking and passenger loading
 Entrance walks
 Entrance ramps
 Entrance stairs
 Entrance doors
Town of Yountville ADA Self-Evaluation and Transition Plan August 4, 2015 Transition Plan Page 65

2. Priority Two: A second level priority is placed on those barrier removal items that improve or enhance access to program use areas. Examples:
 Transaction counters
 Conference and meeting rooms
 Public offices
 Recreation environments/features
 Public restrooms

3. Priority Three: A third level priority is placed on those barrier removal items that improve access to amenities serving program areas. Examples:
 Drinking fountains
 Public telephones
 Vending machines

4. Priority Four: A fourth level of priority is assigned to areas or features that are not required to be modified because there are no public programs located in the facility or portion of the facility, or because there are other locations that provide access to the program.

Town of Yountville ADA Self-Evaluation and Transition Plan August 4, 2015 Transition Plan Page 66
D. Transition Plan for Facilities
The Transition Plan for the removal of architectural barriers to program access must contain the following information:
 Identification of the barriers to program access
 Identification of the specific barrier removal action(s)  Identification of a schedule for barrier removal and
 Identification of responsibility for ensuring barrier removal The facility reports appended to this document provide the identification of barriers and the specific barrier removal actions. The Town will accomplish barrier removals based on two strategies: policy and procedure modifications to remove programmatic barriers and construction projects to remove architectural barriers.

The responsibility for ensuring barrier removal will reside with the Town of Yountville’s ADA Coordinator.

E. Phasing Schedule for Facilities
Barriers in Town facilities will be removed systematically, Town-wide, based on established program priorities. It is the intent of the Town to address and remove barriers to accessibility in public buildings and parks based upon on the immediate necessity of programmatic access, degree of complexity, and overall cost.

The Town of Yountville reserves the right to modify barrier removal priorities in order to allow flexibility in accommodating community requests, petitions for reasonable modifications from persons with disabilities, changes in Town programs, and funding constraints and opportunities. It is the goal of this Transition Plan to provide access to the programs, activities and services provided by the Town. Interim measures will be explored and implemented in order to provide programmatic access to the public pending the implementation of physical barrier removal projects.

The following tables describe the priorities and schedule for barrier removal in public facilities. This preliminary schedule represents a 12 year plan for barrier removal. It is the Town’s intent to review all barriers during the first year of the implementation of this plan and address those barriers that can be resolved through programmatic modifications. The Town will then revise the following schedule for the removal of the remaining barriers.

Town of Yountville ADA Self-Evaluation and Transition Plan August 4, 2015 Transition Plan Page 67
Town Owned
Facility Address
Barrier Removal Modifications
(See Appendix F for detailed
descriptions)
Year
1 Yountville Town Hall 6550 Yount Street Completed 1-4
2 Yountville
Community Center
and Library
6516 Yount Street Minor modifications to parking,
doors, signs, restroom 1-4
3 Yountville
Community Hall 6516 Yount Street Minor modifications to ramp, stairs, doors, signs, restroom 5-8 4 United States Post
Office Building
(partial)
6514 Washington
Street Benches, door, counter 5-8
5 Corporation Yard 7501 Solano
Avenue Path of travel to waste receptacles 9-12
Town Park Address Year
1 Yountville Park Washington Street
at Jackson
Parking lots, path surfacing,
drinking fountain, benches,
restrooms, picnic area, refuse
containers, play area surface
1-4
2 Veterans Park Washington Street
at California
Curb ramps, path surface,
restrooms, drinking fountain,
refuse containers, benches
1-4
3 Van de Leur Park Washington Street
at Jefferson
Path edges, surface and slope,
picnic table, refuse container 1-4
4 Vineyard Park Oak Circle
Curb ramp, path surface, edge
protection, and connection, gate,
drinking fountain, refuse container,
bench, restroom, picnic table
1-4
5 Forrester Park Redwood Drive
Path of travel, benches, drinking
fountain, play equipment, ADA
Parking
1-4
6 Three Weir Park Forrester Lane
Curb ramp, path slope, surface
and edge protection, benches,
refuse container, ADA Parking
1-4
7 Toyon Tot Lot Larkspur Street Benches, play equipment, picnic table, refuse container 4-6
8 Washington Park
Mid-block Trail
Jasmine Street to
Redwood Dr Curb ramps, path surface 5-8
9 Remaining gaps
Washington Park
Access Route
Forrester Lane and
Mount Avenue
Curb ramps, continuous accessible
route 5-8
10 Wayside Stop Solano Avenue at
California
Parking space, path surface, refuse
container 9-12
Town of Yountville ADA Self-Evaluation and Transition Plan August 4, 2015 Transition Plan Page 68
Town Open Space Address Year
1 Hopper Creek Path Oak Circle to
Finnell Street
Path surface and slope, bench,
refuse container, curb ramp 1-4
Hopper Creek Path Finnell to Yount Path surface, bench, refuse container, curb ramp 1-4
Hopper Creek Path Town Limit to
Mission Street
Path surface, refuse container, curb
ramp
1-4
2 Heather Street
Open Space 5 Heather Street Path surface, bench, refuse container 1-4 3 Oak Circle Open
Space
Between 1931-
1999 Oak Circle Path surface 1-4
Town Program in
Leased Facility Address
Barrier Removal Modifications
(See Appendix F for detailed
descriptions)
Year
1 Classroom #12 –
Wine Country Day
Preschool
6554 Yount Street Ramp, doors, drinking fountain,
restrooms, picnic table 1-3
2 Swimming Pool –
Veterans Home
100 California
Drive
Parking, doors, drinking fountain,
counter, restrooms, shower rooms 1-3
Town of Yountville ADA Self-Evaluation and Transition Plan August 4, 2015 Transition Plan Page 69

4.2 Pedestrian Rights-of-Way (PROW)
The Town of Yountville has developed standards and practices to insure that new construction and alterations of pedestrian features in the public right of way is consistent with federal and state regulations and standards.

A. Surveys of Existing PROW Conditions
A prioritization meeting was held on October 14, 2013 to identify areas in need of pedestrian improvement. A pedestrian rights-of-way facility assessment was completed for the following areas:

Washington Street
Yount Street
Finnell Road
Adams Street/Landes Way
Heritage Way
Mulberry Street /Larkspur Street
Stags View Way
Vista Court
California Drive within Town
Oak Circle/Oak Leaf Court
Heather/Holly/Ivy Court
Yountville Crossroad
Vista Drive/Vineyard Circle
Forrester/Mount/Jasmine/Foxglove/Redwood
PROW reports are located in Appendix D.

B. Pedestrian Rights-of-Way Prioritization
Under Title II of the ADA, a Town is not necessarily required to construct curb ramps at every point where a sidewalk intersects a curb. Traffic safety considerations may make construction of ramps at some locations undesirable. Alternative routes to buildings that make use of existing curb Town of Yountville ADA Self-Evaluation and Transition Plan August 4, 2015 Transition Plan Page 70
ramps may be acceptable under the concept of program accessibility in the limited circumstances where individuals with disabilities need only travel a marginally longer route. In addition, the undue financial or administrative burden limitation recognized by Title II of the ADA may limit the number of curb ramps that the Town is required to provide.

The Town will prioritize PROW projects in the following order:

1. Government offices and facilities

2. Bus stops and transportation facilities

3. Places of public accommodation such as commercial and business areas

4. Facilities containing employers

5. Other areas such as residential neighborhoods and underdeveloped regions of the Town.

Additional criteria for prioritization may be developed for replacing existing curb ramps. For example:
 Repair of hazardous conditions
 Distance from a Town-operated program or building
 Distance from a bus stop
 Proximity to a facility serving disabled clients
 Level of pedestrian traffic
 Lack of feasible alternate routes
 Distance from non-Town owned public facilities
C. Time Period for Pedestrian Rights-of-Way Improvements The Town has established a 12 year time frame to remove PROW barriers that limit program accessibility. The ADA Title II regulations state that if a Transition Plan will take more than one year to fully implement, it must contain interim steps that will be done to provide program accessibility. An interim action the Town may consider is to publish accessibility maps on the Town website that show the most accessible routes to follow.

E. PROW Construction Details
The Town of Yountville makes available its construction plans and details through the Public Works Department.

The plans and specifications have been reviewed as part of the development of the ADA Self-Evaluation and Transition plan and recommendations have Town of Yountville ADA Self-Evaluation and Transition Plan August 4, 2015 Transition Plan Page 71
been made which will assist the Town in making the PROW construction details consistent with state and federal accessibility requirements. Please see Appendix F for the recommendations made to the Town in regards to the PROW details.

F. Accessibility during Construction
When capital improvements are contracted by the Town, the contractor is directed to maintain an accessible path of travel during construction.

Provisions are included to provide safe and accessible passage for pedestrians.

G. Street or Sidewalk Closure
When street and pedestrian rights-of-way closures are needed, the Town of Yountville Public Works Department will issue road encroachment permits.

When existing pedestrian facilities are disrupted, closed, or relocated in a Temporary Traffic Control zone, the temporary facilities shall be detectable and include accessibility features consistent with the features present in the existing pedestrian facility. The appropriate sign to be used is (R9-11a) “Sidewalk Closed Cross Here”.

For major road closures that block or detour at least one direction of traffic, and which will last for more than two days, the Contractor shall display closure notifications two weeks in advance to alert the public. Contractor may also be required to hand-deliver such notices to businesses in the immediate vicinity of the closure.

H. On-Street Accessible Parking
Citizens may request an on-street accessible parking space by filing a Citizen Accessibility Complaint form. A sample form can be found in Appendix C of this document.

I. Citizen Request Process
Citizens may request an improvement to the pedestrian right-of-way by filing a Citizen Accessibility Complaint form. A sample form can be found in Appendix C of this document.

J. Street-Related Capital Improvement Projects
The Town engages in annual maintenance efforts to repair cracked or heaved sidewalks and to address sidewalk improvements based on citizen’s requests and/or needs at specific locations as budget allows. Street overlay Town of Yountville ADA Self-Evaluation and Transition Plan August 4, 2015 Transition Plan Page 72
and street reconstruction projects include repair of sidewalk and construction of ADA compliant curb ramps. Other CIP projects with ADA components are completed every year and there is a requirement for developers to install ADA-compliant driveways, sidewalks, and curb ramps through conditions of approval.

During the course of developing this Self-Evaluation and Transition Plan, the Town of Yountville continued its barrier removal efforts including items listed in the Pedestrian Rights-of-Way Reports found in Appendix D.

Some recently completed ADA PROW projects are as follows:

1. Civic Facilities
CF-3012 Renovate Park Restrooms $4,025
CF-4012 Civic Facilities Renovations $86,400
CF-0001 Town Hall Seismic Retrofit –Structural Strengthening Design $97,700
Community Center Construction
Community Hall Renovation
Refuse Container Replacement Program – Town wide $36,400

2. Community Projects
CP-2013 Accessibility Improvements Program $75,000
CP-3013 Tree, Curb, Gutter, & Sidewalk Replacement $139,000

3. Drainage & Flood Control
DF-2011 Town Wide Drainage and Erosion Improvements Washington north of Madison permitting $44,200

4. Parks and Recreation
PK-2011 Park Improvements Yountville Park Picnic Area and Oak Circle Park Wooden Fence $13,000
PK-3012 Park Equipment Replacement Program $17,000
PK-4011 Park Path Program $124,413
PK-0001 Tennis Court Resurfacing $53,000
Swimming Pool
Community Park Resurfacing & Circulation Improvement Plan (Design)

5. Private Development Projects
Hestan
R+D Kitchen
Napa Valley Lodge
North Block Hotel

6. Streets and Transportation
ST-2011 Pavement Management $241,000
ST-0002 North Yountville Bike Route Design $162,800
Madison and Yount Street Reconstruction with Sidewalks $1.2 Million South Washington Street Sidewalk Gap Closure (Design)
Town of Yountville ADA Self-Evaluation and Transition Plan August 4, 2015 Transition Plan Page 73
H. Washington Park Subdivision Pedestrian Right of Way
Currently much of the Washington Park subdivision has a street profile that consists of a 24 foot wide roadway with a raised asphalt surface on both sides.

There are connected sections of raised asphalt which are approximately 8 foot wide and provide for completely off street parking and sections which are only 3 to 4 foot wide. This raised surface is used for both parking and walking. The separation between the horizontal surfaces is a beveled asphalt “curb”.

Homes and driveways in the Washington Park subdivision are set apart from the street by an asphalt strip of between 3 to 8 feet in width with an asphalt rolled curb. To some users it can appear that the raised asphalt shoulders are to be used for pedestrian travel. Washington Park was originally designed to mimic the look of “old town” streets which do not have sidewalks or raised asphalt shoulders. When the gravel edge was replaced by asphalt over time in the early 1990’s it created the ADA concern about whether this raised asphalt surface is considered a pedestrian sidewalk or a parking shoulder and are there ADA and legal implications for how they are currently used in 2015.

Yountville’s Municipal Code defines "sidewalk area" as "that portion of a public street between adjacent property line and edge of street pavement, including parking strips, parkways, sidewalks, curbs and gutters." (Municipal Code §12.08.010.) The subject area seems to fit within the definition of a “sidewalk area”.” Attorneys for Town have stated: “The California Vehicle Code defines "sidewalk" as "that portion of a highway, other than the roadway, set apart by curbs, barriers, markings or other delineation for pedestrian travel." (Vehicle Code §555.) "Highway" is defined as "a way or place of whatever nature, publicly maintained and open to the use of the public for purposes of vehicular travel. Highway includes street." (Vehicle Code §360.)
It is generally agreed that a sidewalk cannot include a provision for vehicle parking or vehicle travel other than the temporary travel over a driveway.

The ADA does not mandate the installation of sidewalks. But where sidewalks are provided, the ADA requires a distinct edge delineating the division between pedestrians and vehicles. It is never appropriate to park on sidewalks and many municipalities have ordinances that are clear on this point.

Washington Park is distinct from other areas of the Town such as the Old Town neighborhood where there are no formal or informal sidewalks. The development of the raised and paved margins in the Washington Park neighborhood has resulted in a condition that has created the expectation of a pedestrian route without the required safety and accessibility benefits.

Accessible sidewalks require cross slopes (the slope of the walk from side to side) that do not exceed 2% (ADA and California Building Code). In Washington Park the raised asphalt surface at the edge of the road has a typical cross slope exceeding 2%. Accessible sidewalks require curb ramps at each intersection Town of Yountville ADA Self-Evaluation and Transition Plan August 4, 2015 Transition Plan Page 74
where a curb prevents travel from one side to a sidewalk on the other side.

Washington Park does not have curb ramps at each intersection. Accessible sidewalks cannot be blocked by parked cars. In Washington Park street side parking most often occurs on the raised portion of asphalt at the edge of the roadway forcing pedestrians to travel over an inaccessible beveled curb to enter the roadway.

A public meeting was held on October 3, 2013, to discuss the Town’s ADA Self Evaluation and Transition Plan and Washington Park’s pedestrian facilities.

Additional public comment was provided at the July 7, 2015 Council meeting in regards to the draft ADA plan language related to Washington Park.

Resident concerns included all of the following:

Loss of existing parking on the paved raised shoulders.

Questioning the legal or practical need for the Town to make ADA improvements in the neighborhood.

Safe and accessible walking areas connecting to parks and other areas of town.

The aesthetics of the neighborhood and the desire to maintain as much of the original 1992 design intent, which resulted in the raised asphalt replacing the original gravel shoulder that was installed.

A preference for the least invasive accessible path network, if needed.

Recommendations for Washington Park Pedestrian Access
The Town will undertake a study to develop a workable plan/design for the future construction of a network of accessible sidewalks or other appropriate paths pedestrian access from existing sidewalks/paths to Forrester Park and Three Weir Park, with a focus on retaining as much of the existing parking provided by the raised shoulders as feasible. Town staff will work with neighborhood resident ad-hoc committee with regards to developing concepts for such plan and design.

Provide ADA curb ramps or blended transitions at intersections where sidewalks are provided or determined appropriate linking existing sidewalks to Forrester Park and Three Weir Park.

Provide signage at the termination of existing sidewalks indicating the end of a pedestrian route.

Allow use of continued parking on the existing 8 foot raised shoulder sections where the shoulder is not a designated accessible path of travel.

The Town will convert the existing 8 foot raised asphalt shoulders to atgrade (street level) designated accessible parking on its property frontage to provide ADA access to town owned facilities and general ADA accessible parking within the Washington Park neighborhood at Forrester Park and Three Weir Park.

A complete copy of the ADA Self-Evaluation and Transition Plan is available at the Town’s website www.townofyountville.com.

Town of Yountville ADA Self-Evaluation and Transition Plan August 4, 2015 Transition Plan Page 75
I. Citizen Request Process
Citizens may request an improvement to the pedestrian right-of-way by filing a Citizen Accessibility Complaint form. A sample form can be found in Appendix C of this document.

J. Street-Related Capital Improvement Projects
The Town engages in annual maintenance efforts to repair cracked or heaved sidewalks and to address sidewalk improvements based on citizen’s requests and/or needs at specific locations as budget allows. Street overlay and street reconstruction projects include repair of sidewalk and construction of ADA compliant curb ramps. Other CIP projects with ADA components are completed every year and there is a requirement for developers to install ADA-compliant driveways, sidewalks, and curb ramps through conditions of approval.

During the course of developing this Self-Evaluation and Transition Plan, the Town of Yountville continued its barrier removal efforts including items listed in the Pedestrian Rights-of-Way Reports found in Appendix D.

Some recently completed ADA PROW projects are as follows:

1. Civic Facilities
CF-3012 Renovate Park Restrooms $4,025
CF-4012 Civic Facilities Renovations $86,400
CF-0001 Town Hall Seismic Retrofit –Structural Strengthening Design $97,700
Community Center Construction
Community Hall Renovation
Refuse Container Replacement Program – Town wide $36,400

2. Community Projects
CP-2013 Accessibility Improvements Program $75,000
CP-3013 Tree, Curb, Gutter, & Sidewalk Replacement $139,000

3. Drainage & Flood Control
DF-2011 Town Wide Drainage and Erosion Improvements Washington north of Madison permitting $44,200

4. Parks and Recreation
PK-2011 Park Improvements Yountville Park Picnic Area and Oak Circle Park Wooden Fence $13,000
PK-3012 Park Equipment Replacement Program $17,000
PK-4011 Park Path Program $124,413
PK-0001 Tennis Court Resurfacing $53,000
Swimming Pool
Community Park Resurfacing & Circulation Improvement Plan (Design) Town of Yountville ADA Self-Evaluation and Transition Plan August 4, 2015 Transition Plan Page 76

5. Private Development Projects
Hestan
R+D Kitchen
Napa Valley Lodge
North Block Hotel

6. Streets and Transportation
ST-2011 Pavement Management $241,000
ST-0002 North Yountville Bike Route Design $162,800
Madison and Yount Street Reconstruction with Sidewalks $1.2 Million South Washington Street Sidewalk Gap Closure (Design)
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Town of Yountville ADA Self-Evaluation and Transition Plan August 4, 2015 ADA Policy and Complaint Procedure Page 77

5.0 ADA Policy and Complaint Procedure
ADA Grievance Procedure
If a public entity has 50 or more employees, it is required to designate at least one responsible employee to coordinate Americans with Disabilities Act (ADA) compliance. The Town of Yountville has designated the Management Analyst as its primary ADA Coordinator. The ADA Coordinator is responsible for coordinating the efforts of the Town to comply with Title II and for investigating any complaints that the Town has violated Title II of the ADA.

The ADA Coordinator is also responsible for coordinating the efforts of the Town to comply with Title 24 and all other applicable State and Federal physical and program accessibility requirements.

All complaints or grievances submitted to the Town of Yountville must be in writing on the designated form and contain specific information about the alleged violation or discrimination including: name; address; telephone number of the complainant; and the location, date, and a complete description of the problem. Anonymous complaints or grievances will not be accepted. Complaints or grievances will be kept confidential to the greatest extent possible, unless ordered released by a court of competent jurisdiction (see California Evidence Code 1040). Alternative means of filing complaints or grievances may be accepted at the discretion of the ADA Coordinator.

These may be submitted by telephone, e-mail (confidentiality cannot be assured), letter, personal interview, or tape recording, upon request.

However, all complaints or grievances must provide all the information required consistent with the format of the official complaint form. See Appendix C.

All complaints must be submitted by the complainant or his/her designee to the ADA Coordinator at the below location or, upon approval of a request to submit in an alternative method, by telephone at (707) 948-8851(Voice) or via e-mail at [email protected]. Complaints should be submitted as soon as possible, but no later than 60 calendar days, after the date of the alleged violation or discriminatory act.

ADA Coordinator
6550 Yount Street
Yountville, CA 94599
Telephone number: (707) 948-8851
Town of Yountville ADA Self-Evaluation and Transition Plan August 4, 2015 ADA Policy and Complaint Procedure Page 78
If a complaint is regarding building or facility inaccessibility, the ADA Coordinator will forward the complaint within 5 business days to the Town of Yountville’s Building Division for investigation and will formally acknowledge receipt of the complaint to the complainant.

For all other complaints or grievances, the ADA Coordinator will contact the complainant to discuss the complaint or grievance within 10 business days after receipt of the complaint or grievance. Within 30 calendar days of this contact, the ADA Coordinator will respond in writing and, if necessary, in an alternative format accessible to the complainant. The response will explain the position of the Town of Yountville and offer options for substantive and reasonable resolution of the complaint or grievance.

If the response by the ADA Coordinator does not satisfactorily resolve the issue, the decision may be appealed to the Town Manager or his/her designee within 30 calendar days following receipt of the response.

Within 10 business days after receipt of an appeal, the Town Manager or his/her designee will contact the complainant to discuss the complaint or grievance and possible resolutions. Within 15 business days of this contact, the Town Manager will respond in writing and, where appropriate, in a reasonable format accessible to the complainant, with a final resolution of the complaint or grievance.

Every reasonable attempt will be made by the Town of Yountville to remedy the disability complaints or grievances in a timely manner subject to staff and budget constraints.

If any Title 24 Building Code or ADA complaint or grievance resides under the jurisdiction of another public entity, the complainant will be notified that the Town of Yountville lacks jurisdiction and will be referred to the appropriate jurisdiction.

Town of Yountville ADA Self-Evaluation and Transition Plan August 4, 2015 Program Accessibility Guidelines, Standards & Resources Page 79

6.0 Program Accessibility Guidelines, Standards &
Resources

6.1 Introduction
In order to facilitate access to all Town programs and departments, the Town will maintain these program accessibility guidelines, standards and resources. This information is available to all employees and volunteers. The Town will add to these guidelines when necessary to address its needs and include information and technological devices that help staff and volunteers members communicate with individuals with a variety of disabilities. The Town will periodically review the components of this section, as new technologies are developed in order to ensure that the best types of modifications are included. This section also contains the accessibility standards of care that govern new construction and alterations to facilities.

6.2 Federal Accessibility Standards and Regulations
There are both State and Federal regulations for accessible facilities. Below are resources for both the State of California and Federal facility regulations.

U.S. Department of Justice
The U.S. Department of Justice provides many free ADA materials including the Americans with Disability Act (ADA) text. Printed materials may be ordered by calling the ADA Information Line [(800) 514-0301 (Voice) or (800) 514-0383 (TTY)]. Publications are available in standard print as well as large print, audiotape, Braille, and computer disk for people with disabilities. Documents, including the following publications, can also be downloaded from the Department of Justice website (http://www.ada.gov/).

ADA Regulation for Title II: This publication describes Title II of the Americans with Disabilities Act, Pub. L. 101-336, which prohibits discrimination on the basis of disability by public entities. Title II of the ADA protects qualified individuals with disabilities from discrimination on the basis of disability in the services, programs, or activities of all state and local governments. This rule adopts the general prohibitions of discrimination established under section 504, as well as the requirements for making programs accessible to individuals with disabilities and for providing equally effective communications. It also sets forth standards for what constitutes discrimination on the basis of mental or physical disability, provides a definition of disability and qualified individual with a disability, and establishes a complaint mechanism for resolving allegations of discrimination.

Town of Yountville ADA Self-Evaluation and Transition Plan August 4, 2015 Program Accessibility Guidelines, Standards & Resources Page 80 Title II Technical Assistance Manual (1993) and Yearly Supplements.

This 56-page manual explains in lay terms what state and local governments must do to ensure that their services, programs, and activities are provided to the public in a nondiscriminatory manner. Many examples are provided for practical guidance.

Accessibility of State and Local Government Websites to People with Disabilities. A 5-page publication providing guidance on making state and local government websites accessible.

ADA Information for Law Enforcement. This page contains compliance assistance materials to help state and local law enforcement officers understand how to interact with victims, witnesses, suspects, and others who have disabilities.

U.S. Access Board Publications
The full texts of federal laws and regulations that provide the guidelines for the design of accessible facilities and programs are available from the U.S.

Access Board. Single copies of publications are available free and can be downloaded or ordered by completing a form available on the Access Board’s website (http://www.access-board.gov/). In addition to regular print, publications are available in: large print, disk, audiocassette, and Braille.

Communications & IT
Access to information and communication technology (ICT) is addressed by Board standards and guidelines issued under Section 508 of the Rehabilitation Act and Section 255 of the Telecommunications Act.

Section 508 Standards: http://www.access-board.gov/guidelines-andstandards/communications-and-it/about-the-section-508-standards Refresh of the Section 508 Standards and the Telecommunications Act Guidelines: http://www.access-board.gov/guidelines-andstandards/communications-and-it/about-the-ict-refresh Telecommunications Act Accessibility Guidelines : http://www.accessboard.gov/guidelines-and-standards/communications-and-it/aboutthe-telecommunications-act-guidelines Buildings & Sites
Standards issued under the Americans with Disabilities Act (ADA) address access to buildings and sites nationwide in new construction and alterations.

Town of Yountville ADA Self-Evaluation and Transition Plan August 4, 2015 Program Accessibility Guidelines, Standards & Resources Page 81 2010 ADA Standards for Accessible Design: This document contains scoping and technical requirements for accessibility to buildings and facilities by individuals with disabilities under the Americans with Disabilities Act (ADA) of 1990. These scoping and technical requirements are to be applied during the design, construction, and alteration of buildings and facilities covered by Titles II and III of the ADA to the extent required by regulations issued by federal agencies, including the Department of Justice and the Department of Transportation, under the ADA. This document must be used in conjunction with Title 24 of the California Building Code (see State of California Accessibility Standards and Regulations).
2010 ADA Standards: http://www.access-board.gov/guidelines-andstandards/buildings-and-sites/about-the-ada-standards Recreation Facilities
Access to recreation facilities, including play areas, swimming pools, sports facilities, fishing piers, boating facilities, golf courses, and amusement rides is addressed in the ADA and ABA standards. New provisions address access to trails, picnic and camping sites, and beach access routes.

Recreation Facilities: http://www.access-board.gov/guidelines-andstandards/recreation-facilities/about-recreation-facilities Outdoor Developed Areas: http://www.access-board.gov/guidelinesand-standards/recreation-facilities/outdoor-developed-areas Streets and Sidewalks
New guidelines the Access Board is developing will cover access to public rights-of-way, including sidewalks, intersections, street crossings, and onstreet parking. The Board is also addressing access to shared use paths providing off-road means of transportation and recreation.

Public Rights-of-Way: http://www.access-board.gov/guidelines-andstandards/streets-sidewalks/public-rights-of-way Shared Use Paths: http://www.access-board.gov/guidelines-andstandards/streets-sidewalks/shared-use-paths/about-this-rulemaking Transportation
Access Board guidelines issued under the ADA address access to public transportation facilities and vehicles.

Town of Yountville ADA Self-Evaluation and Transition Plan August 4, 2015 Program Accessibility Guidelines, Standards & Resources Page 82 Transportation Facilities: http://www.access-board.gov/guidelinesand-standards/transportation/facilities/about-the-ada-standards-fortransportation-facilities Transportation Vehicles: http://www.access-board.gov/guidelines-andstandards/transportation/vehicles/about-adaag-for-transportationvehicles

6.3 TITLE II: U.S. Department of Justice Publications
Title II Technical Assistance Manual | Supplement
A 56-page manual that explains in lay terms what State and local governments must do to ensure that their services, programs, and activities are provided to the public in a nondiscriminatory manner. (1993) http://www.ada.gov/taman2.html
The ADA and Town Governments: Common Problems
A 9-page document that contains a sampling of common problems shared by Town governments of all sizes, provides examples of common deficiencies and explains how these problems affect persons with disabilities. (2000) http://www.ada.gov/comprob.htm
Accessibility of State and Local Government Websites to People with Disabilities
A 5-page publication providing guidance on making State and local government websites accessible. (2003)
http://www.ada.gov/websites2.htm
ADA Checklist for Polling Places
This 39-page checklist is a self-help survey that voting officials can use to determine whether a polling place has basic accessible features needed by most voters with disabilities. (2004)
http://www.ada.gov/votingchecklist.htm
An ADA Guide for Local Governments: Making Community Emergency Preparedness and Response Programs Accessible to People with Disabilities
An 11-page illustrated publication that provides guidance on preparing for and carrying out emergency response programs in a manner that results in the services being accessible to people with disabilities. (2006) Town of Yountville ADA Self-Evaluation and Transition Plan August 4, 2015 Program Accessibility Guidelines, Standards & Resources Page 83 http://www.ada.gov/emergencyprep.htm
Access for 9-1-1 and Telephone Emergency Services
A 10-page publication explaining the requirements for direct, equal access to 9-1-1 for persons who use teletypewriters (TTYs). (1998) http://www.ada.gov/911ta.htm
Commonly Asked Questions about the ADA and Law Enforcement A 12-page publication providing information for law enforcement agencies in a simple question and answer format. (2006)
http://www.ada.gov/q&a_law.htm
Communicating with People Who Are Deaf or Hard of Hearing: ADA Guide for Law Enforcement Officers
This 8-panel pocket guide provides basic information for officers about ADA requirements for communicating effectively with people who are deaf or hard of hearing. (2006)
http://www.ada.gov/lawenfcomm.htm
Model Policy for Law Enforcement on Communicating with People Who Are Deaf or Hard of Hearing
This 4-page document serves as a model for law enforcement agencies when adopting a policy on effective communication with people who are deaf or hard of hearing. Agencies are encouraged to download and adapt the policy to suit their needs. (2006)
http://www.ada.gov/lawenfmodpolicy.htm
Questions and Answers: The ADA and Hiring Police Officers A 5-page publication providing information on ADA requirements for interviewing and hiring police officers. (1997)
http://www.ada.gov/copsq7a.htm

6.4 State of California Accessibility Standards and Regulations Title 24, California Building Code
The State of California has also adopted a set of design guidelines for accessible facilities, which can be found in the California Code of Regulations, Title 24, Part II, California Building Code (CBC). CBC contains Town of Yountville ADA Self-Evaluation and Transition Plan August 4, 2015 Program Accessibility Guidelines, Standards & Resources Page 84 general building design and construction requirements relating to fire and life safety, structural safety, and access compliance. CBC provisions provide minimum standards to safeguard life or limb, health, property and public welfare by regulating and controlling the design, construction, quality of materials, use and occupancy, location and maintenance of all buildings and structures and certain equipment. Although California has adopted most of the ADAAG requirements, there are some differences. In general, the more restrictive requirement (whether federal or state) should be applied when designing accessible facilities. The complete Title 24 or any of its parts is available for purchase from the International Code Council (ICC), 5360 Workman Mill Road, Whittier, CA 90601, (800) 423-6587,
(http://www.iccsafe.org) or at various bookstores that carry technical books.

Since the CBC is updated every three years, the Town should have an ongoing program of regularly reviewing these changes and updating policies and procedures related to accessibility to keep them current.

Division of State Architect
The Division of State Architect (DSA) also provides information and resources for accessible or universal design. Publications available for downloading at DSA’s website (http://ww.dsa.ca.gov) include:

DSA's 2011 California Access Compliance Reference Manual: The purpose of this book of regulations and statutes together is to clarify the obligations for architectural accessibility in California.

For further technical assistance contact DSA’s Access Compliance Program at 1102 Q Street, Suite 5100, Sacramento, California 95811 (916) 445-8100.

Resources for Providing Accessible Programs and Facilities CalDAG 2013: An Interpretive Manual and Checklist, Michael P.

Gibbens, Published by the International Code Council: This publication combines the Federal ADA requirements and the California State Building Code accessibility codes. (http://shop.iccsafe.org/2013-caldag.html) ADA Document Portal: This website provides links to an ADA Collection consisting of more than 7,400 documents on a wide range of topics. The ADA Document Portal is supported by the ten ADA & IT Technical Assistance Centers (http://www.adaportal.org/).

American Association of Museums: Accessible exhibit design publications are available for purchase from AAM’s website, including Everyone’s Welcome (available in a variety of formats), which addresses museum programs and the ADA, The Accessible Museum, which offers Town of Yountville ADA Self-Evaluation and Transition Plan August 4, 2015 Program Accessibility Guidelines, Standards & Resources Page 85 model programs of accessibility for older people and people with disabilities, and What Museum Guides Need to Know to provide access to blind and visually impaired visitors (http://www.aam-us.org).

Beneficial Design: Beneficial Designs works toward universal access through research, design, and education. Beneficial Designs develops assistive and adaptive technology, performs rehabilitation research, contract design, legal consultation, standards development, and serves as a rehabilitation information resource. Contact Beneficial Designs, Inc. at 2240 Meridian Blvd, Suite C, Minden, NV 89423-8628, (775) 783-8822), (http://www.beneficialdesigns.com/).

California State Parks Accessibility Guidelines: A State outdoor recreation resource: (http://www.parks.ca.gov)
DisabilityInfo.Gov: A one-stop interagency portal for information on Federal programs, services, and resources for people with disabilities, their families, employers, service providers, and other community members.

National Center on Accessibility: The Center is a cooperative project between the National Park Service and Indiana University to provide information and technical assistance, primarily on recreation access. An example of the research activities of the NCA is the National Trails Surface Study. This study is primarily the result of questions that NCA has, for many years and continues to receive from organizations, agencies and individuals who desire to make their trails accessible; are interested in an unobtrusive surface that blends and is friendly to the environment; and provides a quality trail experience for people with and without disabilities. NCA also publishes ‘What is an Accessible Trail?’ which summarizes the federal guidelines for outdoor developed areas and is available for downloading from its website. The NCA website also has information on campground accessibility, accessible picnic tables, access to beaches, and inclusion of people with disabilities in aquatic venues. (http://www.ncaonline.org/)
National Center on Physical Activity and Disability: The Center provides information and resources on physical activity to help people with disabilities find ways to become more active and healthier. The Center also provides information on how to provide access to fitness centers, schools, recreation facilities, camps, and health and leisure services (http://www.ncpad.org/).

Smithsonian Institution: The Accessibility Program has developed the Smithsonian Guidelines for Accessible Exhibition Design (1996), which are available for downloading from their website:
(http://www.si.edu/opa/accessibility/exdesign/start.htm).

Town of Yountville ADA Self-Evaluation and Transition Plan August 4, 2015 Program Accessibility Guidelines, Standards & Resources Page 86 Further information is available from the Smithsonian Accessibility Program at the Arts and Industries Building, Room 1239 MRC 426, Washington, D.C. 20560 (202) 786-2942.

Resources for Assistive Technologies (General)
The Town should utilize the many disability-related resources available through the Internet.

ABLEDATA
The National Institute on Disability and Rehabilitation Research of the U.S. Department of Education maintains a national web-based service which provides up-to-date links to assistive technologies and disabilityrelated resources (http://www.abledata.com/).

CALIFORNIA ASSISTIVE TECHNOLOGY SYSTEM (CATS)
CATS is a statewide project of the California Department of Rehabilitation that promotes access to assistive technologies, related services, and information to enable people with disabilities to be successful, independent, and productive. CATS maintain several directories on their website (http://www.atnet.org) including:
 On-site and remote real-time captioning services
 American Sign Language (ASL) Interpreters
 Ergonomic office equipment vendors
 Augmentative and assistive communications manufacturers and vendors
 Organizations that provide low-cost and donated computers for organizations that provide services to people with disabilities  Assistive technology vendors and service providers for:
 Hard of Hearing/Deaf
 Learning Disabled
 Mobility/Physical/Orthopedic
 Speech/Language
 Visually impaired/Blind
Disability Services and Legal Center (DSLC)
DSLC operates as a non-profit organization dedicated to enhancing the lives and advancing the rights of people with disabilities in Sonoma, Napa, Lake, and Mendocino counties. (www.disabilityserviceandlegal.org) Town of Yountville ADA Self-Evaluation and Transition Plan August 4, 2015 Program Accessibility Guidelines, Standards & Resources Page 87

INTERNATIONAL COMMISSION ON TECHNOLOGY AND ACCESSIBILITY ICTA initiates, facilitates and provides information regarding technology and accessibility through the World Wide Web. This information is available to people with disabilities, advocates and professionals in the field of disability, researchers, legislative bodies, and the general community. Information and resources are available at the ICTA website (http://www.ictaglobal.org/).

ALTERNATIVE FORMAT COMMUNICATIONS
Resources to produce standardized publications such as applications and registration forms in Braille, audiotape, large-print text, and accessible electronic media will be assembled. Information regarding Braille Services and other accommodations for people with visual disabilities is available by contacting:
 American Council of the Blind: ACB (http://www.acb.org/) is a national organization advocating on behalf of persons who are blind or have low vision. ACB also publishes A Guide to Making Documents Accessible to People Who Are Blind or Visually Impaired, which is available online, in regular print, large print, Braille, or on cassette tape. ACB is located at 1155 15th St. NW, Suite 1004, Washington, DC 20005 (800) 424-8666 or by email at
[email protected].
 National Center on Accessibility: NCA publishes ‘What are Alternative Formats? How Do They Apply to Programs and
Services?’ which is available for downloading from their website (http://www.ncaonline.org/).
 National Center for Accessible Media: NCAM is a research and development facility dedicated to the issues of media and information technology for people with disabilities in their homes, schools, workplaces, and communities. Developers of Web- and CDROM-based multimedia need an authoring tool for making their materials accessible to persons with disabilities. NCAM has developed two such tools, version 1.0 and 2.01 of the Media Access Generator (MAGpie), for creating captions and audio descriptions for rich media. Media Access Generator (MAGpie) is available for downloading from NCAM’s website (http://ncam.wgbh.org).  Valley Center for the Blind, 2491 W. Shaw Ave, Suite 124, Fresno.

Phone (559) 222-4447, (559) 222-4088 or fax (559) 222-4844. (http://www.valleycenterfortheblind.org).

Town of Yountville ADA Self-Evaluation and Transition Plan August 4, 2015 Program Accessibility Guidelines, Standards & Resources Page 88 American Sign Language Interpreters
A pool of on-call American Sign Language interpreters should be developed.

This list should be routinely updated to ensure their availability. Some programs may need to have a pool of interpreters who are available on a twenty-four-hour basis to handle emergency procedures.

The required qualifications of these interpreters should be established. Many non-certified interpreters provided by local services may have excellent skills and be qualified to handle most circumstances. However, certain circumstances, such as the provision of emergency medical services, may require interpreters who are approved by the courts and can ensure a level of confidentiality.

You may want to contact each agency in advance of a need for services to determine their rates so that you are prepared to cover the communication expenses, should the need arise.

You should always request RID certified interpreters. Only in the event that certified interpreters are unavailable should you rely on non-certified interpreters.

Individuals who are hard of hearing generally do not use ASL interpreters.

Always ask the individual requesting an accommodation what type of accommodation works best for them. Determining what accommodation(s) will be provided is an interactive process. Depending on the situation, accommodating an individual who is hard of hearing may include note writing, use of assistive listening devices, and/or provision of Computer Assisted Real-Time (CART) captioning.

Assistive Listening Systems and Devices
Systems and devices to amplify sound for persons with hearing disabilities should be available for public meetings and events. Various technologies exist for these devices. Different types of devices are more suitable for different types of hearing disabilities. Devices should be chosen to accommodate the greatest number of individuals.

See the on-line directory of augmentative and assistive communications manufacturers and vendors available at the California Assistive Technology System website (http://www.atnet.org).

See also the Assistive Listening Systems Technical Bulletins available on the U.S. Access Board’s website (http://www.access-board.gov/).

Town of Yountville ADA Self-Evaluation and Transition Plan August 4, 2015 Program Accessibility Guidelines, Standards & Resources Page 89 Closed Caption Machine
To the extent practical, Town Departments should have access to a device for encoding closed captioning on films and videotapes used for training and other programs.

See the on-line directory of On-site and remote real-time captioning services available at the California Assistive Technology System website (http://www.atnet.org).

TDI: TDI's (formerly known as Telecommunications for the Deaf, Inc.) mission is to promote equal access in telecommunications and media for people who are deaf, hard of hearing, late deafened, or deaf blind. TDI’s on-line resources include information about media access such as captioning, Internet, video, and more (http://www.tdi-online.org/).

Optical Readers
An optical reader is a device found in scanners that captures information on paper and translates that image into digital information the computer is capable of understanding and displaying.

Equipment that can translate printed information into an audio format should be available to the Town programs. Some smartphones include optical readers in their integrated software (Samsung’s S reader).

California Council for the Blind: http://www.ccbnet.org/ Text Telephone (TTY)
Town programs should have access to a text telephone or have access to a telephone transfer service as required by the law and offered by public telephone companies.

TDI: TDI's (formerly known as Telecommunications for the Deaf, Inc.) mission is to promote equal access in telecommunications and media for people who are deaf, hard of hearing, late deafened, or deaf blind. TDI’s on-line resources include information about telecommunications access such a TTY, pagers, telephony, VoIP, and more (http://www.tdionline.org/).

See the Text Telephones Technical Bulletin available on the U.S. Access Board’s website (http://www.access-board.gov/).

Town of Yountville ADA Self-Evaluation and Transition Plan August 4, 2015 Program Accessibility Guidelines, Standards & Resources Page 90 Video Relay Services (VRS)
Video Relay Service (VRS) is a form of Telecommunications Relay Service (TRS) that enables persons with hearing disabilities who use American Sign Language to communicate with voice telephone users through video equipment, rather than through typed text. Video equipment links the VRS user with a TRS operator – called a “communications assistant” (CA) – so that the VRS user and the CA can see and communicate with each other in signed conversation. Because the conversation between the VRS user and the CA flows much more quickly than with a text-based TRS call, VRS has become a popular form of TRS (www.fcc.gov/guides/video-relay-services).

Hands on Video Relay Service: (877) 467-4877 English or (877) 467- 4875 Spanish
Sorenson Video Relay: Using a standard telephone, simply call the tollfree number 1-(866)-327-8877. Have the contact information of the deaf or hard-of-hearing individual (i.e. name, videophone number or IP address) ready. Remain on hold until the call is answered by the next available interpreter.

Sprint VRS Directions: (877)709-5776 or website www.sprintvrs.com Transportation
Programs that provide transportation for their programs should provide accessible transportation as needed/requested by program participants. The Town should continue to maintain its accessible transportation fleet. The Town should purchase or contract lift-equipped vans or buses to transport individuals who use wheelchairs and use Town-provided transportation.

American Association of State Highway and Transportation Officials: AASHTO is the organization that maintains the "Green Book" for design of roads and highways and has begun to address accessibility of pedestrian networks.

Several AASHTO publications, which can be ordered from the AASHTO website (http://www.transportation.org/), address accessible circulation systems, including: AASHTO Guide for the Planning, Design, and Operation of Pedestrian Facilities, 1st Edition and Guide for the Development of Bicycle Facilities, 3rd Edition.

Federal Transit Administration: FTA regulates and enforces requirements of the ADA covering transportation facilities and systems.

FTA maintains a technical assistance line on ADA questions at (888) 446- 4511 and on their website (http://www.fta.dot.gov/).

Town of Yountville ADA Self-Evaluation and Transition Plan August 4, 2015 Program Accessibility Guidelines, Standards & Resources Page 91 California Department of Transportation: CalTrans Standards for Pedestrian Rights-of-Way can be found on their website at:
(http://www.dot.ca.gov/hq/oppd/access/access.htm)
Enlarging Printed Materials
A copy machine capable of enlarging printed materials should be available for staff.

Guide to Disabilities and Disability Etiquette
A guide to disabilities and disability etiquette should be assembled and distributed to staff and volunteers. The guide will ensure that staff and volunteers are familiar with a variety of types of disabilities and that they are sensitive to the abilities and needs of people with disabilities in order not to offend or demean them. The guide should be periodically updated to ensure that it includes current acceptable language for talking about disabilities.

Disability Etiquette: Interacting with People with Disabilities is available on-line at the County of Long Beach’s website:
(http://www.longbeach.gov/hr/ada/disability_etiquette.asp).

Lending Library of Assistive Technology Equipment
The Town should establish a “Resources Toolkit” of adaptive aids and resources that will be available for use by staff and volunteers without the means to assemble their own. It is recommended that the Town explore local sources of assistive technology.

DisabilityInfo.gov's online resources for High School: Guidelines for Accessing Alternative Format, inclusion materials, educational technology, A comprehensive list including college preparatory materials, transition issues for children with special needs and more
(https://www.disability.gov/education).

Accessibility Connections Community Map: A Directory of Bay Area Assistive Technology Services is an on-line service available at (http://www.cforat.org/home/bard/).

American Association of People with Disabilities: The American Association of People with Disabilities is the largest nonprofit, nonpartisan, cross-disability organization in the United States (http://www.aapd-dc.org/).

American Foundation for the Blind: The American Foundation for the Town of Yountville ADA Self-Evaluation and Transition Plan August 4, 2015 Program Accessibility Guidelines, Standards & Resources Page 92 Blind is committed to improving accessibility in all aspects of life—from cell phones to ATMs, on web sites and in workplaces. Services include assistance in making products and services accessible to people with visual impairments. AFB offers expert consulting services and accessible media production. AFB provides objective product evaluations of adaptive technologies through its assistive technology product database (http://www.afb.org/). Local assistance is available through the American Foundation for the Blind-West, 44 Montgomery Street, Suite 1305, San Francisco, CA 94040 (415) 392-4845 or by email at [email protected].

Adaptive Environments: This educational non-profit organization is committed to advancing the role of design in expanding opportunity and enhancing experience for people of all ages and abilities. Adaptive Environments provides education and consultation to public and private entities about strategies, precedents and best practices that go beyond legal requirements to design places, things, communication and policy that integrate solutions to the reality of human diversity (http://www.adaptenv.org/).

The Arc: The Arc (formerly Association for Retarded Citizens of the United States) is the country's largest voluntary organization committed to the welfare of all children and adults with mental retardation and their families (http://www.thearc.org). Local information is available from The Arc San Francisco, 1500 Howard St, San Francisco, CA 94103, (415) 255- 7200 or through the website (http://www.thearcsf.org).

Disability Resources, Inc.: Disability Resources, Inc. is a national nonprofit organization that provides information about resources for independent living. DRI maintains an on-line directory of assistive technology resources (http://www.disabilityresources.org/).

Environmental Health Network: EHN's focus is on issues of access and developments relating to the health and welfare of the environmentally sensitive and to promote public awareness of environmental sensitivities and causative factors. EHN provides information environmental and chemical sensitivities at EHN, P.O. Box 1155, Larkspur, California, 94977- 1155 (415) 541-5075 and on its website (http://ehnca.org/).

National Association of the Deaf: NAD is a national consumer organization representing people who are deaf and hard of hearing. NAD provides information about standards for American Sign Language Interpreters and the Captioned Media Program on its website (http://www.nad.org/).

National Federation of the Blind: NFB is a national organization advocating on behalf of persons who are blind or have low vision. NFB provided on-line resources for technology for the blind, including a Town of Yountville ADA Self-Evaluation and Transition Plan August 4, 2015 Program Accessibility Guidelines, Standards & Resources Page 93 technology resource list, a computer resource list, screen access technology, sources of large print software for computers, and sources of closed circuit TV (CCTV’s) (http://www.nfb.org/).

National Organization on Disability: The National Organization on Disability promotes the full and equal participation and contribution of America's 54 million men, women and children with disabilities in all aspects of life. NOD maintains an on-line directory of information and links including transportation-related resources (http://www.nod.org/).

Paralyzed Veterans of America: PVA is a national advocacy organization representing veterans. PVA’s Sports and Recreation Program promotes a range of activities for people with disabilities, with special emphasis on activities that enhance lifetime health and fitness. PVA’s website: (http://www.pva.org) provides information on useful sports publications and a list of contacts.

State Council on Developmental Disabilities, 1507 21st Street, Ste. 210, Sacramento, CA 95814-5299 (916) 322-8481,
email: [email protected] or website (http://www.scdd.ca.gov/).

State Office for Deaf Access, Department of Social Services, 744 P Street, MS 6-91, Sacramento, CA 95814 (916) 653-8320.
email: [email protected] or website (http://www.dss.cahwnet.gov) State Office of Services to the Blind, California Department of Social Services, 744 P Street, MS 6-94, Sacramento, CA 95814 (916) 657-3327, email: [email protected] or website: http://www.dss.cahwnet.gov.

United Cerebral Palsy Association: UCP's mission is to advance the independence, productivity and full citizenship of people with cerebral palsy and other disabilities, through our commitment to the principles of independence, inclusion and self-determination. UCP’s Sports and Leisure Channel is designed for people with disabilities who are interested in sports and other leisure activities and proposes creative ideas for inclusive community recreation programs, including outdoor adventure activities for people with disabilities. Information about the Sports and Leisure Channel is available on UCP’s website (http://www.ucp.org).

United Spinal Association: United Spinal Association is a membership organization serving individuals with spinal cord injuries or disease.

Formerly known as the Eastern Paralyzed Veterans Association, the organization expanded its mission to serve people with spinal cord injuries or disease regardless of their age, gender, or veteran status.

Information on accessibility training and consulting services and recreational opportunities for people with spinal cord injuries or disease is Town of Yountville ADA Self-Evaluation and Transition Plan August 4, 2015 Program Accessibility Guidelines, Standards & Resources Page 94 available on their website (http://www.unitedspinal.org).

World Institute on Disability: WID is an international public policy center dedicated to carrying out research on disability issues and overcoming obstacles to independent living. WID maintains an on-line information and resource directory on technology, research, universal design, and the ADA (http://www.wid.org/resources/).

Town of Yountville ADA Self-Evaluation and Transition Plan August 4, 2015 Program Accessibility Guidelines, Standards & Resources Page 95 Resources for Persons with Disabilities for the Town of Yountville Local and County Agencies
Becoming Independent
1832 Soscol Avenue, Suite 101
Napa, CA 94559
Phone (707) 252-9288
Fax (707) 252-0682
www.becomingindependent.org
The Braille Institute Universal
Media Services
(323) 906-3148 (V)
(323) 663-2332 (Fax)
California Relay
(800)735-2929 or (800) 735-2922
DCARA Headquarters
14895 East 14th Street, Suite 200
San Leandro, CA 94578-2926
[email protected]
(510) 343-6670 (V)
(877) 322-7288 ( TTY)
(510) 483-1790 (Fax)
Department of Rehabilitation,
State of California
1001 Second Street, Suite 245
Napa, CA 94559
Phone (707) 253.4924
Website: www.dor.ca.gov
Description: Vocational Rehabilitation
Disability Services and Legal
Center
1040 Main Street, Suite 208
Napa CA 94559
Phone (707) 258-0270
Fax (707) 258-0275
Website:
http://www.disabilityserviceandlegal.
org/napa.shtml
Description: A non-profit corporation
established in 1976 by a group of
disabled and non-disabled individuals
to advance the rights of persons with
disabilities to equal justice, access,
opportunity and participation in our
communities.

Earle Baum Center
4539 Occidental Road
Santa Rosa, CA 95401
(707) 523-3222 Voice
(707) 526-6711 TTY
(707) 527-1206 Fax
Website: www.earlebaum.org
Description: The Earle Baum Center
of the Blind (EBC) is a nonprofit
regional community center, serving
the blind and visually impaired from
the Golden Gate Bridge to the
Oregon border. Their mission is to
provide opportunities for people who
are blind or visually impaired to
improve and enrich their personal,
social and economic lives.

Town of Yountville ADA Self-Evaluation and Transition Plan August 4, 2015 Program Accessibility Guidelines, Standards & Resources Page 96 Lighthouse for the Blind and
Visually Impaired
214 Van Ness Avenue,
San Francisco, CA 94102
http://lighthouse-sf.org/braille/
415-431-1481 (V)
[email protected]
Napa Valley PSI
651 Trabajo Ln
Napa, CA 94559-4258
Phone: (707) 255-0177
Website:
http://www.napavalleypsi.org/
Description: Napa Valley Products,
Services & Industries is a non-profit
organization providing work training,
work opportunities, and job
placement services for adults with
disabilities.

Napa Valley Support Services
1700 Second Street #212
Napa, CA 94559
(707) 253-7490
Website:
www.napavalleysupportservices.org
Description: The Napa Valley
Support Service’s mission is to
provide quality employment, while
expanding and encouraging choices
for education, daily living and
recreation in integrated community
environments for adults with
disabilities.

North Bay Regional Center
10 Executive Court, Suite A
Napa, CA 94558
Telephone (707) 256-1100
Fax (707) 256-1112
TDD (707) 257-0213
Website: http://www.nbrc.net/
Description: Provides assistance to
persons with developmental
disabilities in Sonoma, Napa and
Solano counties.

Veteran’s Home of Yountville
220 California Drive
Yountville, CA 94599
Website:
http://www.calvet.ca.gov/vethomes/
yountville.aspx
Description: The Veterans Home of
California-Yountville is a community
of and for veterans in the Napa
Valley.

Town of Yountville ADA Self-Evaluation and Transition Plan August 4, 2015 Program Accessibility Guidelines, Standards & Resources Page 97 State and National Agencies
U.S. Department of Justice
Disability Rights Section
950 Pennsylvania Ave. NW
Washington, DC 20530
(800) 514-0301 (V) (800) 514-
0383 (TTY)
(202) 307-1198 (Fax)
http://www.ada.gov
Pacific ADA Center
555 12th Street, Suite 1030
Oakland, CA 94607-4046
(800)949-4232 or (510)285-5600
(V/TTY)
510.285.5614 (Fax)
The Federal Access Board
1331 F Street NW, Suite 1000
Washington, DC 20004-1111
(800) 872-2253 (V) (800) 993-
2822 TTY
(202) 272-0081 FAX
http://www.access-board.gov
Division of the State Architect
Universal Design Program
1102 Q Street, Suite 5100
Sacramento, CA 95814 (916)
445-8100 (Voice/TTY)
http://www.dsa.dgs.ca.gov/Universal
Design
Disability Access Section,
California, Department of
Rehabilitation
A centralized resource for providing
public information, training, and
technical assistance on disability
laws.

E-mail: [email protected]
(916) 263-8674 (V)
(916) 263-8672 (TTY)
Town of Yountville ADA Self-Evaluation and Transition Plan August 4, 2015

Appendices
Appendix A: Program Accessibility Questionnaire
Appendix B: Public Meeting Materials
Appendix C: Sample Citizen Request Form
Appendix D: Pedestrian Rights-of-Way Reports and Maps
Appendix E: Town of Yountville PROW Details and Recommendations Appendix F: Facility Reports and Maps
Town of Yountville ADA Self-Evaluation and Transition Plan August 4, 2015 Appendices
Appendix A: Program Accessibility Questionnaire
Town of Yountville ADA Self-Evaluation and Transition Plan August 4, 2015 Appendices
Appendix B: Public Meeting Materials
Town of Yountville ADA Self-Evaluation and Transition Plan August 4, 2015 Appendices
Appendix C: Sample Citizen Request Form
Town of Yountville ADA Self-Evaluation and Transition Plan August 4, 2015 Appendices
Appendix D: Pedestrian Rights-of-Way Reports
Washington Street
Yount Street
Finnell Road
Adams Street/Landes Way
Heritage Way
Mulberry Street /Larkspur Street
Stags View Way
Vista Court
Town of Yountville ADA Self-Evaluation and Transition Plan August 4, 2015 Appendices
Appendix E: Town of Yountville PROW Details and Recommendations Town of Yountville ADA Self-Evaluation and Transition Plan August 4, 2015 Appendices
Appendix F: Facility Reports
Yountville Town Hall 6550 Yount Street
Yountville Community Hall 6516 Yount Street
Yountville Community Center 6516 Yount Street
United States Post Office Building 6516 Yount Street
Forrester Park Redwood Drive
Heather Street Open Space 5 Heather Street
Hopper Creek Path Oak Circle to Finnell Street
Hopper Creek Path Town Limit to Mission Street
Oak Circle Open Space Between 1931-1999 Oak Circle
Three Weir Park Forrester Lane
Toyon Tot Lot Larkspur Street
Van de Leur Park Washington Street at Jefferson
Veterans Park Washington Street at California
Vineyard Park Oak Circle
Washington Park Mid-block Trail Jasmine Street to Redwood Dr Wayside Stop Solano Avenue at California
Yountville Park Washington Street at Jackson
Town of Yountville ADA Self-Evaluation and Transition Plan August 4, 2015 Appendices
Appendix G: Washington Park Pedestrian Circulation Study

AMERICANS WITH DISABILITIES ACT

SELF-EVALUATION AND TRANSITION PLAN

TOWN OF YOUNTVILLE

APPENDICES
AUGUST 2015

D U E T O T H E L E N G T H A N D N AT U R E O F T H E S E

D O C U M E N T S , T H E S E A P P E N D I C E S A R E N O T I N A N A C C E S S I B L E F O R M AT. P L E A S E C O N TA C T T H E T O W N OF YOUNTVILLE’S ADA COORDINATOR AT 707-948-
8 8 5 1 O R A D A C O O R D I N AT O R @ Y V I L L E . C O M T O M A K E AN ACCOMMODATION REQUEST.

Appendices
Appendix A: Program Accessibility Questionnaire
Appendix B: Public Meeting Minutes
Appendix C: Sample Citizen Request Form
Appendix D: Pedestrian Rights-of-Way Reports and Maps
Appendix E: Town of Yountville PROW Details and Recommendations Appendix F: Facility Reports and Maps
Appendices
Appendix A: Program Accessibility Questionnaire
1 of 63
Town of Yountville; Programs, Activities, and
Services Accessibility Survey

1. Name of Department/Division:

Response
Count
13 answered question 13
skipped question 0

2. Name and title of person completing this questionnaire:

Response
Count
13 answered question 13
skipped question 0

3. Telephone number:

Response
Count
13 answered question 13
skipped question 0
2 of 63

4. Email:

Response
Count
13 answered question 13
skipped question 0

5. Program name(s) and brief description of what your program does:

Response
Count
13 answered question 13
skipped question 0

6. Date program questionnaire filled out:

Response
Percent
Response
Count
Date:
100.0% 13
answered question 13
skipped question 0
3 of 63

7. Do you allow members of the public to use electronic equipment such as copying machines, personal computers?
Response
Percent
Response
Count
Yes 18.2% 2
No 81.8% 9
Don't know 0.0% 0
Not applicable 0.0% 0
If yes, please describe the electronic equipment the public is allowed to use:
3 answered question 11
skipped question 2

8. Do you ensure that electronic equipment is accessible to and usable by individuals with disabilities? For example, is microfiche provided on a lowered counter or a kiosk is located in an accessible workstation.

Response
Percent
Response
Count
Yes 0.0% 0
No 100.0% 2
Don't know 0.0% 0
Not applicable 0.0% 0
If yes please describe how you ensure that the equipment is accessible:
2 answered question 2
skipped question 11
4 of 63

9. Are auxiliary aids (such as a moveable light source, adjustable worktable levels, paper and pen, etc.) provided to assist persons with disabilities? Response
Percent
Response
Count
Yes 100.0% 2
No 0.0% 0
Don't know 0.0% 0
Not applicable 0.0% 0
If yes, please describe.
1 answered question 2
skipped question 11
5 of 63

10. If a department has a program that has eligibility requirements for participation, do they contain any of the following? For example, your department offers a volunteer program to the public that would require an individual to meet specific physical fitness standards such as lifting 40 lbs or walking up and down stairs.

Response
Percent
Response
Count
There are no eligibility
requirements

54.5% 6
Don't know 0.0% 0
Physical fitness standards 36.4% 4
Mental fitness 18.2% 2
Performance requirements 36.4% 4
Safety Standards 36.4% 4
If yes, how do you you ensure that these policies do not discriminate against people with disabilities? 6 answered question 11
skipped question 2
6 of 63

11. Does your department make changes to standard operating procedures to include a person with disabilities? For example, allowing someone to bring a personal attendant with them to a recreation class or moving an event to an accessible location? Response
Percent
Response
Count
Yes 36.4% 4
No 27.3% 3
Don't know 18.2% 2
Not applicable 18.2% 2
If yes, please describe the policy to make changes in standard operating procedures:
4 answered question 11
skipped question 2

12. Is there a formal procedure for making changes to standard operating procedures? Response
Percent
Response
Count
Yes 27.3% 3
No 36.4% 4
Don't know 27.3% 3
Not applicable 9.1% 1
If yes, please describe the procedure.
5 answered question 11
skipped question 2
7 of 63

13. Do you track accessibility requests?
Response
Percent
Response
Count
Yes 9.1% 1
No 54.5% 6
Don't know 18.2% 2
Not applicable 18.2% 2
If yes, please list how many requests have you received and what.the requests were for. 2 answered question 11
skipped question 2

14. Does your program charge an additional fee for people with disabilities for modifying programs?
Response
Percent
Response
Count
Yes 0.0% 0
No 63.6% 7
Don't know 27.3% 3
Not applicable 9.1% 1
If yes, please describe.
1 answered question 11
skipped question 2
8 of 63

15. Does your department consult or work with any outside organizations or groups that assist people with disabilities such as the a Center for Independent Living or Senior Citizen's advocacy group?
Response
Percent
Response
Count
Yes 27.3% 3
No 27.3% 3
Don't know 27.3% 3
Not applicable 18.2% 2
If yes, please list the organizations.
3 answered question 11
skipped question 2

16. Does your department have any policies which exclude service animals, such as service dogs for the blind or signal dogs for the hearing impaired? Response
Percent
Response
Count
Yes 0.0% 0
No 81.8% 9
Don't know 9.1% 1
Not applicable 9.1% 1
If yes, please describe your policy on service animals. 1 answered question 11
skipped question 2
9 of 63

17. Do you have a non-discrimination statement that includes persons with disabilities? Response
Percent
Response
Count
Yes 63.6% 7
No 0.0% 0
Don't know 27.3% 3
Not applicable 9.1% 1
Comments:
2 answered question 11
skipped question 2

18. Is a non-discrimination statement that includes information about how to reach the ADA coordinator posted in all departments in a location that maximizes public exposure? Response
Percent
Response
Count
Yes 18.2% 2
No 45.5% 5
Don't know 36.4% 4
Not applicable 0.0% 0
If yes, please describe where the non-discrimination statement is posted. 1 answered question 11
skipped question 2
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19. Do you notify all persons that your meetings, hearings, interviews, and conferences will be held in accessible locations and that adaptive/auxiliary aids (such as assistive listening devices, readers for the blind, pen and paper) will be provided, upon request, to participants with disabilities?
Response
Percent
Response
Count
Yes 54.5% 6
No 18.2% 2
Don't know 27.3% 3
Not applicable 0.0% 0
answered question 11
skipped question 2

20. Do you know the procedure for filing a disability discrimination complaint? Response
Percent
Response
Count
Yes 18.2% 2
No 63.6% 7
Don't know 18.2% 2
If yes, please describe the procedure for filing a discrimination complaint. 5 answered question 11
skipped question 2
11 of 63

21. Do you notify all members of the public how and with whom to file a disability discrimination complaint?
Response
Percent
Response
Count
Yes 0.0% 0
No 72.7% 8
Don't know 18.2% 2
Not applicable 9.1% 1
If yes, please describe the process here.
1 answered question 11
skipped question 2

22. Does your department produce printed materials that are made available to the public? Response
Percent
Response
Count
Yes 100.0% 11
No 0.0% 0
Don't know 0.0% 0
Not applicable 0.0% 0
Comments:
2 answered question 11
skipped question 2
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23. Who manages your printed materials?
Response
Percent
Response
Count
My department manages printed
material

27.3% 3
Printed materials are managed
centrally

9.1% 1
Both departmental and central
management

54.5% 6
Don't know 9.1% 1
Comments:
1 answered question 11
skipped question 2
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24. How do you make documents and publications available to individuals with visual disabilities? (check all that apply):

Response
Percent
Response
Count
Do not provide any alternative
formats upon request

9.1% 1
Don't know 54.5% 6
Audiotape 9.1% 1
Braille 0.0% 0
Electronic Copy 27.3% 3
Large print 27.3% 3
Other: please list
2 answered question 11
skipped question 2

25. Do you make the content of documents and publications available in simple, easy-tounderstand language for individuals with learning disabilities? Response
Percent
Response
Count
Yes 36.4% 4
No 36.4% 4
Don't know 27.3% 3
Comments: 0
answered question 11
skipped question 2
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26. Does your department include images of people with disabilities? Response
Percent
Response
Count
Yes, we include photos of people
with disabilities

18.2% 2
No, we include photos of people,
but do not show any images of
people with disabilities.

0.0% 0
Do not include any photos of
people in publications

27.3% 3
Don't know 54.5% 6
Comments: 0
answered question 11
skipped question 2

27. Does your department prepare audiovisual or televised presentations or website demonstrations/webinars for the public or make audiovisual presentations to the public? Response
Percent
Response
Count
Yes 60.0% 6
No 20.0% 2
Don't know 10.0% 1
Not applicable 10.0% 1
Comment:
2 answered question 10
skipped question 3
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28. How do you make audiovisual or televised or on-line presentations prepared or presented by your department to the public accessible to individuals with disabilities? Please check all that apply.

Response
Percent
Response
Count
Captioning 16.7% 1
Transcription 16.7% 1
Do not provide alternative
formats upon request

66.7% 4
Please list other alternative formats:
4 answered question 6
skipped question 7

29. What type of audiovisual presentations (film, videotape, television) does your department provide?
Response
Count
6 answered question 6
skipped question 7
16 of 63

30. If you show people in your audiovisual presentations, do you also portray individuals with disabilities in your audiovisual presentations?
Response
Percent
Response
Count
Yes 50.0% 3
No 16.7% 1
Don't know 33.3% 2
Comments:
3 answered question 6
skipped question 7

31. Does your department have a website?
Response
Percent
Response
Count
Yes 60.0% 6
No 40.0% 4
Don't know 0.0% 0
Not applicable 0.0% 0
If yes, please list the website:
6 answered question 10
skipped question 3
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32. What information is provided on this site?
Response
Count
6 answered question 6
skipped question 7

33. Does your department’s website include information about accessibility of facilities (parking, bathrooms, assistive listening devices, etc.) where programs or services are offered?
Response
Percent
Response
Count
Yes 0.0% 0
No 66.7% 4
Don't know 33.3% 2
Not applicable 0.0% 0
If yes, please describe briefly what information is provided about accessibility:
1 answered question 6
skipped question 7
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34. Does your department ensure that its website is usable by individuals with disabilities, including those who use speaking browsers?
Response
Percent
Response
Count
Yes 16.7% 1
No 0.0% 0
Don't know 83.3% 5
If yes, please describe the process for testing website accessibility: 0 answered question 6
skipped question 7

35. Are the documents provided on your website for downloading accessible to persons with visual disabilities?
Response
Percent
Response
Count
Yes 33.3% 2
No 0.0% 0
Don't know 66.7% 4
If yes, please describe briefly how downloadable files are tested for accessibility: 0 answered question 6
skipped question 7
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36. Is information regarding your departments facilities, programs and services created and managed by the department or by others?
Response
Percent
Response
Count
By others? 16.7% 1
By the department? 16.7% 1
A combination? 66.7% 4
Please describe. 0
answered question 6
skipped question 7

37. Do you communicate by telephone with individuals with hearing or speech difficulties? Response
Percent
Response
Count
Yes 50.0% 5
No 30.0% 3
Don't know 20.0% 2
Not applicable 0.0% 0
Comments:
2 answered question 10
skipped question 3
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38. Have you ever used a Text Telephone (TTY) to communicate with the deaf? Response
Percent
Response
Count
Yes 40.0% 4
No 60.0% 6
Don't know 0.0% 0
If yes, list the location, telephone number, and organization in which the TTY number is listed:
1 answered question 10
skipped question 3

39. Do any staff members use the California Relay Service (711)? Response
Percent
Response
Count
Yes 30.0% 3
No 40.0% 4
Don't know 30.0% 3
Comments:
2 answered question 10
skipped question 3
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40. Do you publish your TTY number or California Relay Service numbers in all materials where a phone number is listed?
Response
Percent
Response
Count
Yes 0.0% 0
No 40.0% 4
Don't know 60.0% 6
Comments:
1 answered question 10
skipped question 3

41. Do you train your staff in operating a TTY or other means of communicating over the telephone with a person with a hearing or speech disability? Response
Percent
Response
Count
Yes 20.0% 2
No 70.0% 7
Don't know 10.0% 1
Comments:
1 answered question 10
skipped question 3
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42. Do any staff members have contact with the public?
Response
Percent
Response
Count
Yes 100.0% 10
No 0.0% 0
Don't know 0.0% 0
Not applicable 0.0% 0
Comments:
2 answered question 10
skipped question 3

43. How do you inform staff members who have contact with the public of your department’s obligations and policies that enable persons with disabilities to participate in programs or activities?
Response
Count
10 answered question 10
skipped question 3
23 of 63

44. Do your staff receive training on interacting with people with disabilities? Response
Percent
Response
Count
Yes, staff training provided 30.0% 3
Don't know 0.0% 0
No, staff do not receive training 70.0% 7
If yes, please describe your staff training process:
2 answered question 10
skipped question 3

45. Are there staff members in your department who provide emergency services to the public?
Response
Percent
Response
Count
Yes 60.0% 6
No 40.0% 4
Don't know 0.0% 0
Not applicable 0.0% 0
If yes, have they had training in American Sign Language or other means of communicating in emergency situations with people who have hearing or speech impairments? 7 answered question 10
skipped question 3
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46. Are there other staff members who would be able to provide better customer service if they had training in American Sign Language (ASL) or other means of communicating with people who have hearing impairments?
Response
Percent
Response
Count
Yes 30.0% 3
No 20.0% 2
Don't know 50.0% 5
Not applicable 0.0% 0
If yes, please list staff who would benefit from receiving emergency American Sign Language training:
2 answered question 10
skipped question 3

47. Are there any limitations or ratios for the number of people with disabilities who may participate in or be admitted to any department program? For example exams, testing for level of ability, age requirements, etc.

Response
Percent
Response
Count
Yes 10.0% 1
No 30.0% 3
Don't know 40.0% 4
Not applicable 20.0% 2
If yes, please describe the limitations and programs:
1 answered question 10
skipped question 3
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48. Does your program use any criteria (for example good health, residency, letters of recommendation) or written and/or oral tests (including level of skill or achievement, or other factor being tested) in the admissions process?
Response
Percent
Response
Count
Yes 10.0% 1
No 30.0% 3
Don't know 40.0% 4
Not applicable 20.0% 2
If yes, please list the participation requirements.
1 answered question 10
skipped question 3

49. Are there any forms required for admission to the program (for example, tests and/or the submission of other admissions criteria such as certificates?).

Response
Percent
Response
Count
Yes 10.0% 1
No 30.0% 3
Don't know 40.0% 4
Not applicable 20.0% 2
If yes, please send sample forms to [email protected]. 1 answered question 10
skipped question 3
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50. Do the forms contain a notice that the Town does not discriminate against people with disabilities?
Response
Percent
Response
Count
Yes 0.0% 0
No 0.0% 0
Don't know 60.0% 6
Not applicable 40.0% 4
Comments: 0
answered question 10
skipped question 3

51. Is an interview required prior to an applicant’s entrance into the program? Response
Percent
Response
Count
Yes 10.0% 1
No 10.0% 1
Don't know 40.0% 4
Not applicable 40.0% 4
Comments: 0
answered question 10
skipped question 3
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52. Does your department hold public meetings?
Response
Percent
Response
Count
Yes 90.0% 9
No 10.0% 1
Don't know 0.0% 0
Not applicable 0.0% 0
Comments:
1 answered question 10
skipped question 3

53. Do you require that public meetings, hearings, and conferences be held in accessible locations?
Response
Percent
Response
Count
Yes 88.9% 8
No 0.0% 0
Don't know 11.1% 1
Comments: 0
answered question 9
skipped question 4
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54. Are American Sign Language interpreters, readers, or adaptive equipment provided when requested for meetings, interviews, and conferences? Response
Percent
Response
Count
Yes 66.7% 6
No 11.1% 1
Don't know 22.2% 2
If yes, how much advanced notice is required to provide accomodations? 3 answered question 9
skipped question 4

55. Do you ensure that all individuals with hearing disabilities who do not read sign language can participate effectively in meetings, conferences, and hearings via assistive listening devices or other means?
Response
Percent
Response
Count
Yes 55.6% 5
No 22.2% 2
Don't know 22.2% 2
Comments:
3 answered question 9
skipped question 4
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56. Do you provide transportation to volunteers, program participants, visitors, and others who participate in your programs?
Response
Percent
Response
Count
Yes 30.0% 3
No 20.0% 2
Don't know 30.0% 3
Not applicable 20.0% 2
Please describe.
2 answered question 10
skipped question 3

57. Do you have procedures to make transportation accessible to persons who have visual disabilities?
Response
Percent
Response
Count
Yes 66.7% 2
No 0.0% 0
Don't Know 33.3% 1
If yes, please describe the procedures.
1 answered question 3
skipped question 10
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58. Do you have procedures to make transportation accessible to persons who have hearing disabilities?
Response
Percent
Response
Count
Yes 66.7% 2
No 0.0% 0
Don't Know 33.3% 1
If yes, please describe the procedures. 0
answered question 3
skipped question 10

59. Do you have procedures to make transportation accessible to persons who have mobility disabilities?
Response
Percent
Response
Count
Yes 100.0% 3
No 0.0% 0
Don't Know 0.0% 0
If yes, please describe the procedures.
2 answered question 3
skipped question 10
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60. Do you have procedures to make transportation accessible to persons who have learning disabilities?
Response
Percent
Response
Count
Yes 33.3% 1
No 0.0% 0
Don't Know 66.7% 2
If yes, please describe the procedures. 0
answered question 3
skipped question 10

61. Does your department provide facility tours or organize trips for members of the public? Response
Percent
Response
Count
Yes 40.0% 4
No 50.0% 5
Don't know 0.0% 0
Not applicable 10.0% 1
If yes, please list the tours and trips.
4 answered question 10
skipped question 3
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62. Do you have procedures to make tours and trips accessible to persons who have visual disabilities?
Response
Percent
Response
Count
Yes 0.0% 0
No 100.0% 4
Don't Know 0.0% 0
If yes, please describe the procedures.
1 answered question 4
skipped question 9

63. Do you have procedures to make tours and trips accessible to persons who have hearing disabilities?
Response
Percent
Response
Count
Yes 25.0% 1
No 75.0% 3
Don't Know 0.0% 0
If yes, please describe the procedures.
1 answered question 4
skipped question 9
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64. Do you have procedures to make tours and trips accessible to persons who have mobility disabilities?
Response
Percent
Response
Count
Yes 25.0% 1
No 75.0% 3
Don't Know 0.0% 0
If yes, please describe the procedures.
1 answered question 4
skipped question 9

65. Do you have procedures to make tours and trips accessible to persons who have learning disabilities?
Response
Percent
Response
Count
Yes 25.0% 1
No 75.0% 3
Don't Know 0.0% 0
If yes, please describe the procedures.
1 answered question 4
skipped question 9
34 of 63

66. Do you use consultants to conduct programs on behalf of your department? Response
Percent
Response
Count
Yes 60.0% 6
No 40.0% 4
Don't know 0.0% 0
Not applicable 0.0% 0
If yes, please list what consultants.
4 answered question 10
skipped question 3

67. Do you ensure that consultants are aware of their obligations to facilitate participation of individuals with disabilities in programs or activities operated on behalf of your department?
Response
Percent
Response
Count
Yes 16.7% 1
No 66.7% 4
Don't know 16.7% 1
Not applicable 0.0% 0
If yes, please describe the procedures.
1 answered question 6
skipped question 7
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68. Do you monitor this obligation?
Response
Percent
Response
Count
Yes 16.7% 1
No 33.3% 2
Don't know 33.3% 2
Not applicable 16.7% 1
If yes, please describe your department's procedure: 0
answered question 6
skipped question 7

69. Do you notify individuals with visual disabilities of emergencies and evacuation procedures?
Response
Percent
Response
Count
Yes 0.0% 0
No 50.0% 5
Don't Know 50.0% 5
If yes, describe the equipment and/or procedures do you use to notify individuals with visual disabilities of emergencies and evacuation procedures: 2
answered question 10
skipped question 3
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70. Do you notify individuals with hearing disabilities of emergencies and evacuation procedures?
Response
Percent
Response
Count
Yes 10.0% 1
No 40.0% 4
Don't Know 50.0% 5
If yes, describe the equipment and/or procedures do you use to notify individuals with hearing disabilities of emergencies and evacuation procedures: 1
answered question 10
skipped question 3

71. Do you notify individuals with mobility disabilities of emergencies and evacuation procedures?
Response
Percent
Response
Count
Yes 10.0% 1
No 40.0% 4
Don't Know 50.0% 5
If yes, describe the equipment and/or procedures do you use to notify individuals with mobility disabilities of emergencies and evacuation procedures: 1
answered question 10
skipped question 3
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72. Do you notify individuals with learning disabilities of emergencies and evacuation procedures?
Response
Percent
Response
Count
Yes 10.0% 1
No 40.0% 4
Don't Know 50.0% 5
If yes, describe the equipment and/or procedures do you use to notify individuals with learning disabilities of emergencies and evacuation procedures: 1
answered question 10
skipped question 3

73. List all facilities, or portions of facilities, used for department programs. For each facility, designate the activity for which it is used. (Note: Facilities leased or otherwise used from another person/organization should also be included).

Response
Count
10 answered question 10
skipped question 3
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74. Have you had requests for improving accessibility to your department’s programs or facilities?
Response
Percent
Response
Count
Yes 30.0% 3
No 30.0% 3
Don't know 40.0% 4
Not applicable 0.0% 0
If yes, please describe how many requests and what the requests were for. 3 answered question 10
skipped question 3

75. Does your department organize special events or do you help facilitate private events on Town property such as a park or Town building?
Response
Percent
Response
Count
Yes 70.0% 7
No 30.0% 3
Don't know 0.0% 0
Not applicable 0.0% 0
If yes, please describe briefly the type of event and what types of outside organizations are involved. 6 answered question 10
skipped question 3
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76. Do you ensure that both private entities and your staff are aware of their obligations to facilitate participation of individuals with disabilities in these special events or private events held on public property?
Response
Percent
Response
Count
Yes 28.6% 2
No 28.6% 2
Don't Know 42.9% 3
Not applicable 0.0% 0
If yes, please describe your department's procedures.
1 answered question 7
skipped question 6

77. Thank you for completing this survey. This is the last question on the survey. Do you have any accessibility questions for us? Please use this box below for any other questions or comments. When you are done with the survey, please click on the "done" button. Once you click on the "done" button, you will not be able to edit or change your answers to this survey.

Response
Count
2 answered question 2
skipped question 11
40 of 63