Pacific Gas and Electric Company
Town of Yountville & Public Safety
July 15, 2025
Safety
Preparedness Tips
Always be prepared in case of a
natural disaster or an emergency
Builda disaster supply kit for you,
your family or your business
Be sure to include food, water,
medication, flashlights, first aid kits, a
list of emergency contacts and more
Visit safetyactioncenter.pge.com to
help prepare for an emergency
Topics For Discussion
1 Enhanced Powerline Safety Settings
2 Local EPSS Reliability
3 Vegetation Management
4 Customer Resources
5 Open Discussion
Some of the measuresincluded in this presentation are contemplated as additional precautionary measuresintended to further reduce the risk of wildfires. 3 Enhanced Powerline Safety Settings
To learn more about Enhanced Powerline Safety Settings, visit pge.com/epss.
Enhanced Powerline Safety Settings(EPSS)
Settings
detect a
wildfire hazard
Powershuts
off quickly
to prevent
an ignition
Crews patrol,
repair damage
and restore
power
We identify
improvementsto
preventsimilar
wildfire hazards
For Illustrative purposes only.
*Based on an evaluation of the effectiveness of EPSS under conditions of elevated likelihood of destructive fire outcomes (R3 Fire Potential Index rating), compared to the 2018-2020 average prior to the establishment of EPSS. 1 2 3 4
5 Some of the measuresincluded in this presentation are contemplated as additional precautionary measuresintended to further reduce the risk of wildfires.
Customer Communications Timeline
Outage Cause
and Reliability
Improvements Update*
Initial
Notification
Estimated
Restoration
Time
Restoration
Timing
Updates
Power
Restoration
Update
Outage
Occurs
Access
Powerlines
and Equipment
(when safe)
Assess
and Repair
Damage
Power
Restored
Outage
Analysis
*As available
We reach out to customersthrough text, email and on NextDoor following an outage and provide updates until and after power isrestored.
Notifications
6 Some of the measuresincluded in this presentation are contemplated as additional precautionary measuresintended to further reduce the risk of wildfires.
Differences Between Safety Settings and PSPS
Enhanced Powerline
Safety Settings v
Public Safety Power
s. Shutoffs
WHY
Automatically turning off power within
one-tenth of a second if a hazard is detected on
a powerline.
Turning off power as a last resort to prevent
tree branches and debris from contacting
energized lines.
WHEN
Elevated wildfire risk is present, most likely
from May to November, but can occur
year-round in some areas.
During times of high winds, low humidity and
dry material and vegetation.
NOTIFICATIONS
Regular updates provided after the outage
occurs and until power is restored.
Communication in advance through automated
calls, texts and emails until power is restored.
Customers can find updates and information on both planned and unplanned outages at pge.com/outages. 7 Some of the measuresincluded in this presentation are contemplated as additional precautionary measuresintended to further reduce the risk of wildfires.
Local EPSS Reliability
Town of Yountville Reliability Summary: 2022
2022 Performance on
EPSS-Protected Powerlines
12%
Customers 0 Outages
Experiencing* 3-4 Outages
88%
Unidentified Common
Outage
Causes
Total
Outages: 4
Data from 1/1/2022 – 12/31/2022and as of 6/25/2025
*Customer counts are approximate as of 6/25/2025and may change based on ongoing program updates and enhancements.
Some of the measuresincluded in this presentation are contemplated as additional precautionary measuresintended to further reduce the risk of wildfires. 9 Average
Duration: 5 hours
2022 By the Numbers
Customers on Average
Impacted per Outage: 333
100%
Town of Yountville Reliability Summary: 2023
2023 Performance on
EPSS-Protected Powerlines
0.1% 0.1%
0 Outages
Customers 1-2 Outages
Experiencing*
3-5 Outages
99.8%
80%
Third Party
Common Unidentified
Outage
Causes
Total
Outages: 5
Data from 1/1/2023– 12/31/2023and as of 6/25/2025
*Customer counts are approximate as of 6/25/2025and may change based on ongoing program updates and enhancements.
Some of the measuresincluded in this presentation are contemplated as additional precautionary measuresintended to further reduce the risk of wildfires. 10 Average
Duration: 3 hours
2023 By the Numbers
Customers on Average
Impacted per Outage: 606
20%
Town of Yountville Reliability Summary: 2024
2024 Performance on
EPSS-Protected Powerlines
1%
0 Outages
Customers 1-2 Outages
Experiencing*
99%
50% 50%
Maintenance
Common Unidentified
Outage
Causes
Total
Outages: 2
Average
Duration: 9 hours
2024 By the Numbers
Customers on Average
Impacted per Outage: 207
Data from 1/1/2024– 12/31/2024and as of 6/25/2025
*Customer counts are approximate as of 6/25/2025and may change based on ongoing program updates and enhancements.
Some of the measuresincluded in this presentation are contemplated as additional precautionary measuresintended to further reduce the risk of wildfires. 10 Town of Yountville Reliability Summary: 2025 To Date
Data is approximate and as of 6/25/2025
*Customer counts are approximate as of 6/25/2025and may change based on ongoing program updates and enhancements. 2025 Performance on
EPSS-Protected Powerlines
0 Outages
39%
Customers 1-2 Outages
Experiencing*
61%
50% 50%
Equipment
Common Unidentified
Outage
Causes
Total
Outages: 2
Some of the measuresincluded in this presentation are contemplated as additional precautionary measuresintended to further reduce the risk of wildfires. 12 Average
Duration: 4 hours
2024 By the Numbers
Customers on Average
Impacted per Outage: 916
Year-Over-Year Comparison: 2022 – 2024
Some of the measuresincluded in this presentation are contemplated as additional precautionary measuresintended to further reduce the risk of wildfires. 13 We are continuously working to improve reliability and minimize customer impacts.
Average
Outage
Length
Average
Customers
Impacted
per Outage
2022 2023 2022/2023
Comparison
5 hours
3 hours
40%
decrease
333 606 82%
increase
2023 2024 2023/2024
Comparison
2022/2024
Comparison
3 hours
9 hours
200%
increase
80%
increase
606 207 66%
decrease
38%
decrease
Data is approximate and as of 6/25/2025
*Customer counts are approximate as of 6/25/2025and may change based on ongoing program updates and enhancements.
Vegetation Management
Circuits Serving Yountville
15 Some of the measuresincluded in this presentation are contemplated as additional precautionary measuresintended to further reduce the risk of wildfires.
Planned Vegetation Work
Town of Yountville is energized along the
Pueblo 2102 and 2104 Circuits. Those are
inspected annually and will be inspected in
Q4 2025.
We forecast to start inspection 10/1/2025.
Tree work follows a few weeks later pending
required encroachment permits from city,
county, and CalTrans.
We do not anticipate a significant amount of
tree work within town limits. Trees are
generally on private property in the hills
outside of Yountville proper.
16 Some of the measuresincluded in this presentation are contemplated as additional precautionary measuresintended to further reduce the risk of wildfires.
Rates and Affordability and
Financial Assistance Programs
Some of the measuresincluded in this presentation are contemplated as additional precautionary measuresintended to further reduce the risk of wildfires. 18 Savings Programs and Support for Customers
Savings Support for All Residential Customers
California Alternate Rates
For Energy Program (CARE)
Provides a monthly discount of 20%
or more on gas and electricity.
pge.com/care
Family Electric Rate
Assistance Program (FERA)
Provides a monthly discount of 18%
on electricity only.
pge.com/fera
Low-Income Home Energy
Assistance Program (LIHEAP)
Provides a one-time payment of up to
$1,000 to help with unpaid energy bills.
pge.com/liheap
Budget Billing
Offsets high winter heating peak bills by
averaging your energy coststo determine a
more predictable monthly payment amount.
pge.com/budgetbilling
Home Energy Checkup
Helps customers assess their
energy use and gives customized
savings tips.
pge.com/homecheckup
GoGreen Home Energy Financing
Helpsfinance energy saving improvements
to make your home more comfortable
and efficient.
gogreenfinancing.com
For more ways to save energy, visit pge.com/energysavingtips.
Savings
Programs
for IncomeQualified
Customers
Customer Resources
pge.com/ddar
pge.com/gbrp
pge.com/permanentbatterystorage
pge.com/sgip
Disability Disaster Access and Resources
Emergency preparedness planning, portable batteries and support for customersrequiring additional accommodations.
Generator and Battery Rebate Program
Rebates for eligible customersto purchase a qualified
generator or battery.
Permanent Battery Storage Rebate Program
Rebates to help customers save on energy storage systems for their residence.
Self-Generation Incentive Program
Rebates to help customers save on energy storage systems for their residence or business.
Residential Storage Initiative
Permanent, long-term backup powersolutions for the most impacted customers.
pge.com/residentialstorageinitiative
Customer Resources and Support for Wildfire Safety Outages Some of the measuresincluded in this presentation are contemplated as additional precautionary measuresintended to further reduce the risk of wildfires. 20 Resourcesfor Customers with Access and Functional Needs We provide support optionsfor customers with Access and Functional Needs, through our Medical Baseline and Self-Identified Vulnerable Customer Status programs.
Medical Baseline (MBL) Program
A monthly discount or additional monthly allotment
of power based on rates.
Additional notifications ahead of Public Safety Power
Shutoffs.
Participants qualify through medical device or
medical condition needs.
Potential to qualify for additional resources including the generator rebate, portable battery or a Backup
Power Transfer Meter.
Customers can learn more at pge.com/mbl.
Self-Identified Vulnerable Program
Various financialsupport programs available for
customers who have fallen behind on bills or additional programs to help customers save.
Additional notifications ahead of Public Safety Power
Shutoffs.
Service disconnection notifications 48 hours prior or at the time of disconnection due to nonpayment.
Potential to qualify for additional resources, including portable batteries
Customers can learn more at pge.com/vulnerable.
21 Some of the measuresincluded in this presentation are contemplated as additional precautionary measuresintended to further reduce the risk of wildfires.
Additional Customer Resources
Dedicated wildfire safety contacts: Hotline: 1-866-743-6589 | Email: [email protected] Wildfire Safety
Information on
wildfire prevention
efforts
pge.com/wildfiresafety
Report It App
Submit photos of
nonemergency potential
safety concerns
pge.com/reportit
Safety Action Center
Create an emergency
safety plan to keep you
and your family safe
safetyactioncenter.pge.com
22 Some of the measuresincluded in this presentation are contemplated as additional precautionary measuresintended to further reduce the risk of wildfires.
Thank You