Agenda Item No. 05
CITY OF YUCAIPA
AGENDA REPORT
TO: Honorable Mayor and City Council
FROM: Ana V. Sauseda, Director of General Services/City Clerk FOR: City Council Meeting of September 23, 2024
SUBJECT: Monthly Report on Yucaipa App Usage — August, 2024 RECOMMENDATION:
That the City Council receive and file a report of the user activity on the Yucaipa App for the month of August, 2024.
BACKGROUND/DISCUSSION:
The Yucaipa App is a smart phone application that allows users to report issues and access City information. The App allows users to submit pictures and geographical locations to help the City to respond effectively and provide status updates. The App has played a crucial role in addressing concerns related to homelessness and street maintenance.
As the City aims to increase the number of residents using the App, staff will continue to submit a monthly accountability report sharing important statistics.
Monthly Totals
Item
MAY
JUNE
JULY
AUGUST
Total Monthly Users
1195
1264
952
1525
Total Issues
Submitted
191
201
268
286
Most Commonly
Reported Issue
Street/City
Issue 104
Street/City
Issue 68
Street/City
Issue 81
Street/City
Issue 90
Issues Totals by Type
FEB
MAR
APR
MAY
JUNE
JULY
AUG
Code Enforcement
6 1
4 8
31 74
75 Daily Park Task
------
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------
1 ------
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1 Daily Street Task
------
------
------
------
2 ------
2 Graffiti/Vandalism
27 23
26 15
20 15
5 Homeless Issue
27 12
27 31
35 51
64 Park Issue
7 25
17 17
21 26
26 Refer to PMP
4 6
5 5
9 8
7 Street/City Issue
102
111
136
104
68 81
90 Traffic Calming
8 7
8 9
11 10
13 Trail Issue
4 6
2 1
4 3
3 Grand Total
185
192
227
191
201
268
286
FISCAL IMPACT:
There is no fiscal impact.
Approved by: ��