Agenda Item No.
CITY OF YUCAIPA
AGENDA REPORT
TO: Honorable Mayor and City Council
FROM: Ana V. Sauseda, Director of General Services/City Clerk FOR: City Council Meeting of October 28, 2024
SUBJECT: Monthly Report on Yucaipa App Usage — September, 2024 RECOMMENDATION:
That the City Council receive and file a report of the user activity on the Yucaipa App for the month of September, 2024.
BACKGROUND/DISCUSSION:
The Yucaipa App is a smart phone application that allows users to report issues and access City information. The App allows users to submit pictures and geographical locations to help the City to respond effectively and provide status updates. The App has played a crucial role in addressing concerns related to homelessness and street maintenance.
As the City aims to increase the number of residents using the App, staff will continue to submit a monthly accountability report sharing important statistics.
Monthly Totals
Item
DUNE
DULY
AUGUST
SEPTEMBER
Total Monthly
1264
952
1525
1197
Users
Total Issues
201
268
286
259
Submitted
Most Commonly
Street/City Issue
Street/City
Street/City
Street/City
Reported Issue
68)
Issue 81)
Issue (90)
Issue 80)
Issues Totals by Type
MAR
APR
MAY
JUNE
JULY
AUG
SEP
Code Enforcement
1 4
8 31
74 75
50 Daily Park Task
------
------
1 ------
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1 1
Daily Street Task
------
------
------
2 ------
2 2
Graffiti/Vandalism
23 26
15 20
15 5
26 Homeless Issue
12 27
31 35
51 64
49 Park Issue
25 17
17 21
26 26
22 Refer to LLMD
------
------
------
------
------
------
4 Refer to PMP
6 5
5 9
8 7
12 Street/City Issue
111
136
104
68 81
90 80
Traffic Calming
7 8
9 11
10 13
9 Trail Issue
6 2
1 4
3 3
4 Grand Total
192
227
191
201
268
286
259
FISCAL IMPACT:
There is no fiscal impact.
Approved by: =---�