Agenda Item No. 4
CITY OF YUCAIPA
AGENDA REPORT
TO: Honorable Mayor and City Council
FROM: Ana V. Sauseda, Director of General Services/City Clerk FOR: City Council Meeting of December 9, 2024
SUBJECT: Monthly Report on Yucaipa App Usage — October & November, 2024 RECOMMENDATION:
That the City Council receive and file a report of the user activity on the Yucaipa App for the months of October and November, 2024.
BACKGROUND/DISCUSSION:
The Yucaipa App is a smart phone application that allows users to report issues and access City information. The App allows users to submit pictures and geographical locations to help the City to respond effectively and provide status updates. The App has played a crucial role in addressing concerns related to homelessness and street maintenance.
As the City aims to increase the number of residents using the App, staff will continue to submit a monthly accountability report sharing important statistics.
Monthly Totals
Item
AUGUST
SEPTEMBER
OCTOBER
NOVEMBER
Total Monthly
1525
1197
670
670
Users
Total Issues
286
259
242
211
Submitted
Most Commonly
Street/City
Street/City
Street/City
Street/City
Reported Issue
I Issue 90
Issue 80
Issue 77
Issue 66
Issues Totals by Type
MAY
JUNE
JULY
AUG
SEP
OCT
NOV
Code Enforcement
8 31
74 75
50 36
45 Daily Park Task
1 ------
------
1 1
2 ------
Daily Street Task
------
2 ------
2 2
------
------
Graffiti/Vandalism
15 20
15 5
26 31
30 Homeless Issue
31 35
51 64
49 33
40 Park Issue
17 21
26 26
22 28
8 Refer to LLMD
------
------
------
------
4 4
6 Refer to PMP
5 9
8 7
12 3
4 Street/City Issue
104
68 81
90 80
77 66
Traffic Calming
9 11
10 13
9 27
9 Trail Issue
1 4
3 3
4 1
3 Grand Total
191
201
268
286
259
242
211
FISCAL IMPACT:
There is no fiscal impact.
Approved by: