CITY OF
Item No. 2
AGENDA REPORT
DATE: February 24, 2025
TO: Honorable Mayor and City Council
FROM: Ana V. Sauseda, Director of General Services/City Clerk 4kl1 ' SUBJECT: Monthly Report on Yucaipa App Usage — January 2025 RECOMMENDATION:
That the City Council receive and file a report of the user activity on the Yucaipa App for the month of January, 2025.
BACKGROUND/DISCUSSION:
The Yucaipa App is a smart phone application that allows users to report issues and access City information. The App allows users to submit pictures and geographical locations to help the City to respond effectively and provide status updates. The App has played a crucial role in addressing concerns related to homelessness and street maintenance.
As the City aims to increase the number of residents using the App, staff will continue to submit a monthly accountability report sharing important statistics.
Monthly Totals
Item
SEPTEMBER
OCTOBER
NOVEMBER
DECEMBER
JANUARY
Total Monthly
1197
670
670
252
246
Users
Total Issues
259
242
211
182
235
Submitted
Most
Street/City
Street/City
Street/City
Street/City
Street/City
Commonly
Issue (80)
Issue (77)
Issue (66)
Issue (25)
Issue (88)
Reported Issue
Issues Totals by Type
JULY
AUG
SEP
OCT
NOV
DEC
JAN
Code Enforcement
74 75
50 36
45 34
45 Daily Park Task
------
1 1
2 ------
3 Daily Street Task
------
2 2
1 6
Engineering Review
------
------
------
1 ------
Graffiti/Vandalism
15 5
26 31
30 27
30 Homeless Issue
51 64
49 33
40 29
28 Park Issue
26 26
22 28
8 9
12 Refer to LLMD
------
------
4 4
6 1
8 Refer to PMP
8 7
12 3
4 3
5 Street/City Issue
81 90
80 77
66 68
88 Traffic Calming
10 13
9 27
9 9
8 Trail Issue
3 3
4 1
3 ------
2 Grand Total
268
286
259
242
211
182
235
FISCAL IMPACT:
No fiscal impact related to the recommendation.
Approved by: = Z