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Item No. 2
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AGENDA REPORT
DATE: March 24, 2025
TO: Honorable Mayor and City Council
FROM: Ana V. Sauseda, Director of General Services/City Clerk 4l/5' SUBJECT: Monthly Report on Yucaipa App Usage — February 2025 RECOMMENDATION:
That the City Council receive and file a report of the user activity on the Yucaipa App for the month of February, 2025.
BACKGROUND/DISCUSSION:
The Yucaipa App is a smart phone application that allows users to report issues and access City information. The App allows users to submit pictures and geographical locations to help the City to respond effectively and provide status updates. The App has played a crucial role in addressing concerns related to homelessness and street maintenance.
As the City aims to increase the number of residents using the App, staff will continue to submit a monthly accountability report sharing important statistics.
Monthly Totals
Item
OCTOBER
NOVEMBER
DECEMBER
JANUARY
FEBRUARY
Total Monthly
Users
670
670
252
246
171
Total Issues
Submitted
242
211
182
235
223
Most
Commonly
Reported Issue
Street/City
Issue (77)
Street/City
Issue (66)
Street/City
Issue (25)
Street/City
Issue (88)
Street/City
Issue (96)
Issues Totals by Type
AUG
SEP
OCT
NOV
DEC
JAN
FEB
Code Enforcement
75 50
36 45
34 45
42 Daily Park Task
1 1
2 3
2 Daily Street Task
2 2
1 6
9 Engineering Review
1 Graffiti/Vandalism
5 26
31 30
27 30
14 Homeless Issue
64 49
33 40
29 28
10 Park Issue
26 22
28 8
9 12
18 Refer to LLMD
4 4
6 1
8 13
Refer to PMP
7 12
3 4
3 5
3 Street/City Issue
90 80
77 66
68 88
96 Traffic Calming
13 9
27 9
9 8
11 Trail Issue
3 4
1 3
2 5
Grand Total
286
259
242
211
182
235
223
FISCAL IMPACT:
No fiscal impact related to the recommendation.
Approved by: