Item No. 14
AGENDA REPORT
DATE: July 28, 2025
TO: Honorable Mayor and City Council
FROM: Ana V. Sauseda, Director of General Services/City Clerk ,c91/5' SUBJECT: Monthly Report on Yucaipa App Usage — June 2025 RECOMMENDATION:
That the City Council receive and file a report of the user activity on the Yucaipa App for the month of June 2025.
BACKGROUND/DISCUSSION:
The Yucaipa App is a smart phone application that allows users to report issues and access City information. The App allows users to submit pictures and geographical locations to help the City to respond effectively and provide status updates. The App has played a crucial role in addressing concerns related to homelessness and street maintenance.
The following highlights the App's monthly totals:
Monthly Totals
Item
FEBRUARY
MARCH
APRIL
MAY
JUNE
Total Monthly
Users
171
152
190
175
169
Total Issues
Submitted
223
213
241
251
344
Most
Commonly
Reported Issue
Street/City
Issue (96)
Street/City
Issue (118)
Street/City
Issue (116)
Street/City
Issue (100)
Street/City
Issue (100)
Issues Totals by Type
DEC
JAN
FEB
MAR
APR
MAY
JUN
Code Enforcement
34 45
42 36
50 75
75 Daily Park Task
3 3
2 1
1 1
Daily Street Task
1 6
9 3
1 2
7 Engineering Review
1 Graffiti/Vandalism
27 30
14 7
2 4
11 Homeless Issue
29 28
10 13
18 21
26 Illegal Fireworks
73 Park Issue
9 12
18 11
19 24
20 Refer to LLMD
1 8
13 8
6 2
10 Refer to PMP
3 5
3 7
10 9
Street/City Issue
68 88
96 118
116
100
100
Street Light or Power Outage
1 Traffic Calming
9 8
11 11
16 8
11 Trail Issue
2 5
6 4
4 1
Grand Total
182
235
223
213
241
251
344
At the June 23, 2025 City Council Meeting, staff announced that a new feature had been added to the App to allow for the reporting of illegal fireworks. That feature was launched on June 19, 2025. While illegal fireworks was not the most reported item in the month of June, it's important to note that it did come in a close third with 73 reports.
FISCAL IMPACT:
The recommendation does not result in a fiscal impact.