Cities Index.
Item 07 - Yucaipa Mobile App Update

Yucaipa City Council
September 22, 2025

Document
Item 07 - Yucaipa Mobile App Update
Meeting
September 22, 2025
Body
Yucaipa City Council
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2
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Text extracted from the city's file for reading and search. Open the original on coydocs.yucaipa.gov. That file is the official record.

Item No.

AGENDA REPORT
DATE: September 22, 2025
TO: Honorable Mayor and City Council
FROM: Ana V. Sauseda, Director of General Services/City Clerk,f/X5' SUBJECT: Monthly Report on Yucaipa App Usage — August 2025 7 RECOMMENDATION:

That the City Council receive and file a report of the user activity on the Yucaipa App for the month of August 2025.

BACKGROUND/DISCUSSION:

The Yucaipa App is a smart phone application that allows users to report issues and access City information. The App allows users to submit pictures and geographical locations to help the City to respond effectively and provide status updates. The App has played a crucial role in addressing concerns related to homelessness and street maintenance.

The following highlights the App's monthly totals:

Monthly Totals
Item
APRIL
MAY
JUNE
JULY
AUGUST
Total Monthly
Users
190
175
169
274
179
Total Issues
Submitted
241
251
344
355
281
Most
Commonly
Reported Issue
Street/City
Issue (116)
Street/City
Issue (100)
Street/City
Issue (100)
Street/City
Issue (97)
Street/City
Issue (93)

Issues Totals by Type
FEB
MAR
APR
MAY
JUN
JUL
AUG
Code Enforcement
42 36
50 75
75 77
83 Daily Park Task
2 1
1 1
1 3
Daily Street Task
9 3
1 2
7 8
8 Engineering Review
2 2
Graffiti/Vandalism
14 7
2 4
11 9
15 Homeless Issue
10 13
18 21
26 18
23 Illegal Fireworks
73 67
2 Park Issue
18 11
19 24
20 29
13 Refer to LLMD
13 8
6 2
10 10
7 Refer to PMP
3 7
10 9
11 12
Street/City Issue
96 118
116
100
100
97 93
Street Light or Power Outage
1 Traffic Calming
11 11
16 8
11 24
19 Trail Issue
5 6
4 4
1 4
1 Grand Total
223
213
241
251
344
355
281
FISCAL IMPACT:

The recommendation does not result in a fiscal impact.

C.

Approved by CCe,—.--,---tr--

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