• 19.39.050 (C) – Unit Allowance – The Ordinance states, “One detached accessory dwelling unit and one junior accessory dwelling unit are permitted per single-family parcel.” However, Government Code section 65852.2, subdivision (e)(1), states, “Notwithstanding subdivisions (a) to (d), inclusive, a local agency shall ministerially approve an application for a building permit within a residential or mixed-use zone to create any of the following: (A) One accessory dwelling unit and one junior accessory dwelling unit per lot with a proposed or existing single-family dwelling…(i) The accessory dwelling unit or junior accessory dwelling unit is within the proposed space of a single family dwelling or existing space of a single-family dwelling or accessory structure.” Subparagraph (B) permits “[o]ne detached, new construction, accessory dwelling unit that does not exceed four-foot side and rear yard setbacks.” The use of the term “any” followed by an enumeration of by-right ADU types permitted indicate that any of these ADU types can be combined on a lot zoned for single-family dwellings.
This permits a homeowner, who meets specified requirements, to create one converted ADU; one detached, new construction ADU; and one junior accessory dwelling unit (JADU). Thus, if the local agency approves an ADU that is created from existing (or proposed) space, and the owner subsequently applies for a detached ADU (or vice versa) that meets the size and setbacks pursuant to the subdivision, the local agency cannot deny the application, nor deny a permit for a JADU under this section. HCD notes that the Legislature, in creating the list, did not use “or” or “one of” to indicate only one or another would be applicable to the exclusion of the other. This subdivision applies equally to ADUs created pursuant to Government Code section 65852.2, subdivisions (e)(1)(C) and (D), on lots with proposed or existing multifamily dwellings. Limiting single-family lots to one ADU would prevent property owners from creating ADUs by-right under subdivision (e)(1). The City must amend the Ordinance to comply with State ADU Law.
• 19.39.050 (D) – Multifamily – The Ordinance states, “A single-family primary residence dwelling must exist on the parcel before the accessory dwelling unit is built or it shall be built concurrently with the accessory dwelling unit.” The Ordinance refers only to single-family primary dwellings, although the City later addresses ADUs with multifamily dwellings. Government Code section 65852.2, subdivision (a)(1)(D)(ii), requires ADUs be permitted on a lot “zoned to allow single-family or multifamily dwelling residential use and includes a proposed or existing dwelling.” Therefore, the City must amend the Ordinance to add “multifamily” to this sentence to comply with statute. • 19.39.050 (F)(1) – Size Maximums – The Ordinance states, “Detached accessory dwelling units shall not exceed one thousand two hundred square feet….” However, state statute does not permit a maximum size to be applied to any converted unit or to a new construction detached unit on a lot with a 194
Brent Cooper, Community Development Director
multifamily primary dwelling. (Gov. Code, § 65852.2, subds. (e)(1)(A), (C), and (D)). The City must allow these exceptions.
• 19.39.050 (G)(2)(ii) – Fire Sprinklers – The Ordinance states, “When the primary residence does not have fire sprinklers, the junior accessory dwelling unit and attached accessory dwelling unit do not require fire sprinklers unless the junior accessory dwelling unit or attached accessory dwelling unit increases the size of the house by at least fifty percent.” However, Government Code section 65852.2, subdivision (a)(1)(D)(xii), states, “Accessory dwelling units shall not be required to provide fire sprinklers if they are not required for the primary residence.” Therefore, the City must remove “unless the junior accessory dwelling unit or attached accessory dwelling unit increases the size of the house by at least fifty percent” from the Ordinance. • 19.39.050 (J) – Multifamily Format Allowance – The Ordinance states, “The building division shall review and approve ministerially accessory dwelling units under the following conditions…” before describing units subject to Government Code section 65852.2, subdivision (e)(1)(C) in (J)(1) and units subject to subdivision (e)(1)(D) in (J)(2). However, the Ordinance omits ADUs created with multifamily units pursuant to Government Code section 65852.2, subdivision (a)(1)(D)(ii), which allows for ADUs with both single-family and multifamily primary dwellings. The City must amend the Ordinance to comply with statute.
• 19.39.050 (J)(2) – ADUs Within Existing Multi-Family Dwelling Units – The Ordinance states, “An existing multifamily dwelling shall be permitted to accommodate additional accessory dwelling units in an amount up to twentyfive percent of the existing multifamily dwelling units.” However, Government Code section 65852.2, subdivision (e)(1)(C)(ii), clarifies that “[a] local agency shall allow at least one accessory dwelling within an existing multifamily dwelling....” Therefore, the City must amend the Ordinance to clarify that a minimum of one accessory dwelling unit is allowed.
• 19.39.060 (A)(1) and (2) – JADU Kitchen – The Ordinance states, “Electric service may not exceed one hundred and twenty volts,” “No appliance may be fueled with natural gas or propane,” and “The kitchen sink waste line may not exceed one and one-half inches.” However, Government Code section 65852.22, subdivision (a)(6)(A), requires only “[a] cooking facility with appliances” in JADUs. Language regarding gas lines, 220v connections, and kitchen sink waste line was specifically removed from the statute. Therefore, these requirements do not comply with State ADU Law, and the City must remove these sections.
• 19.39.070 (C)(2) – Parking Standards – The Ordinance states, “Notwithstanding subsection (C)(1), on-site parking is not required when…,” 195
Brent Cooper, Community Development Director
then lists a total of four exceptions. However, Government Code section 65852.2, subdivision (d)(1)(E) and (F), provide additional exceptions: “(E) When there is a car share vehicle located within one block of the accessory dwelling unit. (F) When a permit application for an accessory dwelling unit is submitted with a permit application to create a new single-family dwelling or a new multifamily dwelling on the same lot, provided that the accessory dwelling unit or the parcel satisfies any other criteria listed in this paragraph.” Therefore, the Ordinance must be amended to include the additional exceptions. • 19.39.090 (A) – Design Standards – The Ordinance states, “The accessory dwelling unit shall comply with any City adopted objective design standards applicable to ADUs.” The Ordinance does not mention or list any such standards. Any design standards promulgated by the City must meet the definition of objective standards pursuant to Government Code section 65852.2 (j)(7), which states, “‘Objective standards’ means standards that involve no personal or subjective judgment by a public official and are uniformly verifiable by reference to an external and uniform benchmark or criterion available and knowable by both the development applicant or proponent and the public official prior to submittal.” Also, local development standards provided by the Ordinance pursuant to Government Code section 65852.2, subdivisions (a) through (d), cannot preclude the approval of ADUs created under subdivision (e). The City must amend the Ordinance to allow for this exception and to list any objective criteria applicable to ADU development.
• 19.39.100 (A) – “Shall Act” – The Ordinance states that “the building division shall act on an application to create an accessory dwelling unit… within 60 days….” However, current Government Code section 65852.2, subdivision (a)(3), requires that any “permitting agency shall either approve or deny the application to create or serve an accessory dwelling unit or a junior accessory dwelling unit within 60 days….” (Emphasis added.) As “shall act” was specifically changed to “shall approve or deny” in recent updates to ADU Law, the City must amend the language to align with state statute. Additionally, Government Code section 65852.2, subdivision (a)(3)(B), adds that if the City denies a permit application for an ADU, it must provide the applicant with a list of items that are defective or deficient and a description of how the application can be remedied by the applicant. The City should add this provision to the Ordinance.
In response to the findings in this letter, and pursuant to Government Code section 65852.2, subdivision (h)(2)(B), the City must either amend the Ordinance to comply with State ADU Law or adopt the Ordinance without changes. Should the City choose to adopt the Ordinance without the changes specified by HCD, the City must include findings in its resolution that explain the reasons the City finds that the Ordinance complies with State ADU Law despite the findings made by HCD. Accordingly, the City’s response should provide a plan and timeline to bring the Ordinance into compliance. 196
Brent Cooper, Community Development Director
Please note that, pursuant to Government Code section 65852.2, subdivision (h)(3)(A), if the City fails to take either course of action and bring the Ordinance into compliance with State ADU Law, HCD may notify the City and the California Office of the Attorney General that the City is in violation of State ADU Law.
HCD appreciates the City’s efforts in the preparation and adoption of the Ordinance and welcomes the opportunity to assist the City in fully complying with State ADU Law.
Please contact Mike Van Gorder, of our staff, at (916) 776-7541 or at [email protected] if you have any questions or would like HCD’s technical assistance in these matters.
Sincerely,
David Zisser
Assistant Deputy Director
Local Government Relations and Accountability
197
198
From: Brent Cooper
Sent: Tuesday, March 12, 2024 3:50 PM
To: Dara Chevoen
Cc: Jason Holley <[email protected]>; William He <[email protected]>; Nicolle Hall <[email protected]>
Subject: Housing Element Implementation Program
Hello Dara Chevoen,
Thank you for your interest in the Housing Element Implementation Program. Your letter states:
“Please think of the regular people who have lived here who are not wealthy or visitors, but who keep this city going.” (See attached comment form)
The Housing Element contains the City’s 8-year strategy to accommodate housing for residents of all incomes. During the last 8 years, American Canyon exceeded its overall “Fair Share Housing Allocation” by almost 90%. Very Low-Income resident housing was exceeded by 81% and LowIncome resident housing was exceeded by 174%. (See March 21, 2023 Housing Element Annual Report).
In May 2023, the American Canyon was the first jurisdiction in Napa County to receive Housing Element Certification from the California State Department of Housing and Community Development. You can review an interactive map of California that shows American Canyon has a Housing Element that is “In Compliance” with State Law.
The current 8-Year Housing Element Implementation Plan includes approximately 70 programs to improve housing opportunities – particularly for lower income and special needs residents.
On March 19, 2024, consistent with the Housing Element, the City Council will consider several programs to help facilitate housing for lower income and special needs residents:
1. Allowing Low Barrier Navigation Centers as a permitted use in the Community Commercial (CC) zoning district in compliance with Government Code Section 65660 and 65668.
A Low Barrier Navigation Center is a temporary living facility with case managers that help people experiencing homelessness connect with resources to move into permanent housing. The code amendment would permit this form of housing in the Community Commercial zoning district.
2. Allowing S m a l l R e s i d e n t i a l C a r e F acilities as a permitted use in the Rural Residential Estate Hillside (RRH) zoning district in compliance with Government Code Section 65583.
A Small Residential Care facility is a home for six or fewer persons in need of personal services, supervision, protection or assistance essential for sustaining the activities of daily living, or twentyfour-hour care for six or fewer foster children. Per State Law, this facility is already permitted in all single family zoning districts. The Rural Residential Estate Hillside zoning district (Canyon Estates) was overlooked and will be corrected with this zoning code amendment. 199
3. Removing subjective criteria on manufactured housing.
Manufactured housing is pre-assembled in a factory and delivered to a property on a permanent foundation. This zoning code amendment would remove approval criteria and subjective design standards not required for "stick-built" single family homes.
Examples of subjective approval criteria standards to remove from the zoning code include:
• “harmonious with context of surrounding neighborhood” • “compatibility in design and appearance with residences in the vicinity” • “protect neighborhood integrity”
• “harmonious relationships between manufactured homes and surrounding uses, etc.” Examples of design standards to remove from the zoning code include:
• “exterior siding material compatible with adjacent residential structures” • “shiny or metallic finishes are prohibited”
• “a specific roof material”
• “eaves or roof overhangs of not less than one foot ”
• “finished floor elevation no higher than twenty inches above the exterior finished grade.” • “exterior materials and roofing proposed for any garage shall be the same as those materials used on the main structure.
4. Updating Floor Area Ratio (FAR) standards in the Neighborhood Commercial (CN) and Community Commercial (CC) zoning districts to allow a minimum Floor Area Ratio (FAR) of 1.0 for projects with three to seven units or 1.25 for projects with eight to 10 units.
This new standard is required by Government Code Sections 54237, 54237.7, and 54239.4.
5. Removing the conditional use permit requirement for large farm employee housing in the CC zoning district.
The Employee Housing Act (Division 13, Part 1 of the Health and Safety Code) requires employee (farmworker) housing consisting of 12 units, or 36 beds must be permitted by right. The City allows larger farmworker housing in the Community Commercial CC zoning district with a conditional use permit. The zoning code amendment would remove the conditional use permit requirement.
6. Updating the Accessory Dwelling Unit Ordinance (American Canyon Municipal Code (ACMC) Chapter 19.39) consistent with State Law. A summary of changes include the following:
• Technical language cleanups, such as:
o Amend definitions to Specific “One” ADU instead of “additional” ADUs. o Add allowance of a multifamily ADU concurrent or after the multifamily is built. 200
• Add ADU’s allowed for a specific circumstance, such as:
o an unlimited ADU size when an accessory structure is converted to an ADU. Allow 3 ADUs on a parcel: One attached, one detached, and one Junior ADU. • No fire sprinkler requirement if the primary residence does not have fire sprinklers regardless of how large the ADU addition is.
• ADUs cannot be denied if there are unrelated code violations on the property. • Junior ADU standards are revised to become more lenient, such as:
o No limits on electric service.
o No prohibition of propane or natural gas appliances.
o Subjective language removed “food preparation area and cabinets are reasonable size in relationship to the JADU”.
o No limit on kitchen sink waste line.
• Parking Standards Reduced, such as:
o No parking is required when a car share vehicle is located within one block. o No parking is required when the ADU application is submitted at the same time for a SFD or MFD.
• Subjective Design Standards removed, such as:
o “Compatibility of accessory dwelling units with the neighborhood.” o “Comply with any City adopted objective design standards applicable to ADUs.” Approval Standards:
• City must approve or deny an ADU application within 60 days. o If the ADU is denied, we must identify reasons.
A comprehensive list of Housing Element programs will be included in the March 19 City Council staff report packet. Stay tuned for the Housing Element Annual Report (typically in March each year) and additional Housing Element Implementation measures that will be brought to the City Council over the 8-Year Housing Element planning period.
Sincerely,
Brent Cooper, AICP
Community Development Director
City of American Canyon | 4381 Broadway Street, Suite 201 | American Canyon, CA 94503 (707) 647-4335
201
CITY COUNCIL AGENDA
MARCH 19, 2024
STAFF REPORT
BUSINESS
ITEM NUMBER: 12.
TITLE
Parks and Recreation Department User Fee Schedule
RECOMMENDATION
Adopt a Resolu+on of the City Council of the City of American Canyon to repeal and replace Resolution 2023-30 with the updated Parks and Recreation Department User Fee Schedule.
CONTACT
Alexandra Ikeda, Parks and Recreation Director
BACKGROUND & ANALYSIS
The Parks and Recrea+on Department User Fee Schedule was approved and adopted through Resolution 2023-30 by the City Council on April 18, 2023 (Attachment 1).
On December 8, 2022, the Parks and Community Services (PCS) Commission reviewed and recommended 16 Service Categories (A:achment 2) and a Cost Recovery Pyramid Model (A:achment 3) that outlines and defines the cost recovery percentage rates for the services provided through the Parks and Recreation Department.
Each Service Category was strategically placed within the Cost Recovery Pyramid Model (Pyramid), defining the common language of terms and concepts related to pricing, and se<ng the cost recovery percentages associated with each level of service. Each "+er" of the Pyramid, one through five is the level of service from the Highest Community Benefit to Highly Individual Benefit - to ensure equitable pricing, maintain the quality of our services, and iden+fy and recognize core services for the community. This year, we updated Tier 2 of the model to address the exis+ng gap between Tier 1, which ranges from 0-10%, and Tier 2, which previously ranged from 25%-50%.
This founda+on and upward progression are intended to represent the parks and recrea+on core mission, while also reflec+ng the growth and maturity of our organiza+on as we enhance our programs and facility offerings. In addi+on, City staff surveyed similar parks and recrea+on programs and services from surrounding agencies, referred to as our Market Comparison (see A:achment 4).
This comparison serves as a reality check for our fees against those surrounding programs, ensuring our changes are competitive and in line with the current market. 202
In 2023, the City aimed to gradually update our program and service fees, shiDing to a more modern and realis+c pricing structure. These adjustments involved raising fees beyond the current Consumer Price Index (CPI) and included increases based on the Service Categories and Cost Recovery Pyramid Model. Addi+onally, we compared our program and service fees within our Market Comparison. This process is referred to as a structural increase. Last year marked the first structural increase, and this year will be the second. From 2025 and thereaDer, we an+cipate implemen+ng an annual fee increase based on the CPI adjustment as part of the budget process, which will occur in January of each year. Incremental fee increases are important to the City as they help offset the infla+on and labor costs and prevent larger increases in the future within the Parks and Recrea+on Department. However, not all programs and services have the flexibility to withstand an increase. This is largely caused by the market and data collected from surrounding agencies that offer the same service.
A:achment 5 is the Parks and Recrea+on 2024 User Fee Worksheet, which details the fees for the services provided by the City to our residents and customers. The Worksheet includes: 1) Program Costs; 2) Cost Recovery Tier; 3) Cost Recovery Percentage based on the current fee vs. program costs; 4) Current Resident Rate; 5) Proposed 2024 Resident Rate; 6) Fee Increase Percentage; 7) New Cost Recovery Percentage based on the new proposed fee vs. program costs; 8) Nonresident Rate - set at 15% above the Resident Rate; 9) Nonprofit Rate - set at 25% below the Resident Rate (only applies to Facility Rental Hourly Rates); and 10) Nonresident Nonprofit Rate - set at the Resident Rate (only applies to Facility Rental Hourly Rates). The Worksheet proposes the following changes - based on color:
Red: Structural Adjustments - Fee increase due to the cost of the program, the Cost Recovery Tier for the services, and the ability to increase due to the Market Comparison for the service.
Purple: New programs added to the schedule.
Blue: Nonresident Facility Rental fees set at 15% above the Resident Rate.
Highlighted Yellow: Market Comparison - Lowered the service fee due to the data collected from surrounding agencies where program fees are significantly lower than what was approved for the 2023 Fee Schedule.
In addition, the Parks and Recreation Department User Fee Schedule will also include:
All fees will be rounded up to the nearest dollar.
Resident Rate: will only apply to American Canyon residents residing within the City of American Canyon city limits. Individuals claiming residency will be required to provide a valid iden+fica+on at the +me of registra+on. Residency may be claimed by the following: 1) A California Drivers License with an American Canyon residen+al address; or 2) A photo iden+fica+on card with the individual's first and last name, and a u+lity bill or lease agreement matching the individual's identification and the American Canyon residential address.
Nonresident Rate: will apply to anyone residing outside of the American Canyon city limits.
Programs, classes, services, camps, and rentals will be 15% above the Resident Rate and Drop203 In programs will be one dollar ($1.00) more than the Resident Rate.
American Canyon Nonprofit Rate: will only apply to American Canyon nonprofit organiza+ons that have a valid State of California 501(c)(3) Cer+ficate. This benefit will only apply to facility rental fees and set at 25% less than the Resident Rate. All other facility rental rules and regula+ons, and requirements apply - including insurance, cleaning fees, and refundable deposits.
***NEW Nonresident Nonprofit: will apply to nonprofit organiza+ons that have a valid State of California 501(c)(3) Cer+ficate. This benefit will only apply to facility rental fees and set at the Resident Rate. All other facility rental rules and regula+ons, and requirements apply - including insurance, cleaning fees, and refundable deposits.
Nonprofit and Community Partnered Events: American Canyon nonprofit organiza+ons and community partners are encouraged to host, coordinate, and manage community-based events for American Canyon residents at City parks and facili+es. These community events provide a great community benefit (Tier 1 - within the Cost Recovery Pyramid Model) by enhancing our resident’s quality of life, providing unique experiences that celebrate our community’s cultural diversity, and showing our community’s inclusivity. The City values these rela+onships and partnerships - in exchange, the City will provide a City park or facility at no cost to the nonprofit organiza+on or community partner. All other community event rules and regulations, and requirements apply.
The PCS Commission reviewed the proposed 2024 Fee Schedule on December 14, 2023, and February 7, 2024. No modifica+ons were made to the Fee Schedule. During the review process, the Commission sought clarifica+on on the criteria for the residency qualifica+ons. It was determined that no changes were necessary, as the Resident Rate qualifica+ons are in line with industry standards and best practices, ensuring a flexible and welcoming approach for all.
Next Steps
The Resolu+on (A:achment 6) amends the Parks and Recrea+on Department User Fee Schedule by upda+ng and establishing new user fees for the performance of various Parks and Recrea+on Department services. This schedule ensures transparency and consistency in the fees charged. City staff intends to review the department's service fees annually - making it a standard opera+ng prac+ce as part of the annual budget process which will occur in January of each year. This prac+ce will help reduce the need to dras+cally increase fees - avoiding fee spiked that are more likely to occur when municipali+es leave fees unchanged for mul+-year periods. It is important to note that the Parks and Recrea+on Department saw a 70% increase in program registra+on and a 56% increase in facility rentals from 2022 to 2023.
Upon adop+on of the Resolu+on, the Parks and Recrea+on Department User Fee Schedule will supersede the parks and recrea+on fees outlined within Resolu+on 2023-30, and all parks and recreation service fees shall be adjusted and amended.
COUNCIL PRIORITY PROGRAMS AND PROJECTS
204
Infrastructure: "Develop and maintain infrastructure resources to support sustainable growth."
FISCAL IMPACT
It is an+cipated that the proposed fee adjustments will result in addi+onal revenue to the General Fund of approximately $33,000.00 annually. This revenue is intended to "offset" the costs of exis+ng services provided by the City. Recovering these costs from service recipients will help free up cri+cal General Fund resources.
ENVIRONMENTAL REVIEW
None.
ATTACHMENTS:
1. Resolution No. 2023-30: Parks and Recreation User Fee Schedule
2. Service Categories
3. Cost Recovery Pyramid Model
4. Parks and Recreation Market Comparison
5. 2024 User Fee Worksheet
6. 2024 Parks and Recreation Department User Fee Schedule 205
RESOLUTION NO. 2023- 30
A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF AMERICAN CANYON AMENDING THE PARKS
AND RECREATION DEPARTMENT USER FEE SCHEDULE TO UPDATE AND ESTABLISH NEW USER FEES
FOR THE PERFORMANCE OF VARIOUS PARKS AND RECREATION DEPARTMENT SERVICES WHEREAS, the Parks and Recreation Department offers a wide variety of programs, services, and rentals to the residents of American Canyon and customers in neighboring cities; and WHEREAS, the Fee Study project started in FY2019/ 20 with the combined efforts of City staff, the Parks and Community Services Commission ( PCS), and 110% Inc. — a parks and recreation consultant group, and was put on hold in 2021 due to the COVID- 19 Pandemic and was resumed in November 2022; and WHEREAS, recovery of the costs of providing governmental services to the fullest extent possible is of vital concern to the economic health of the City budget, and hereby the health, safety and welfare of the residents of the City of American Canyon; and
WHEREAS, the City' sfiscal policy requires that the City match fees and charges with the costs of providing services, except in cases where the social benefit impact outweighs the objective of full cost recovery; and
WHEREAS, the Parks and Recreation Department service fees have not been updated since 2004 per Resolution 2004- 11; and
NOW, THEREFORE, BE IT RESOLVED the City of American Canyon as follows:
SECTION 1: GENERAL INFORMATION AND SPECIAL CONDITIONS
1. Resident Rate will only apply to American Canyon residents residing within the American Canyon city limits. Individuals claiming residency will be required to provide valid identification at the time of registration. Residency may be claimed by the following: 1) A California Driver' s License with an American Canyon residential address; or 2) A photo identification card with the individual' sfirst and last name, and a utility bill matching the individual' sidentification and American Canyon residential address.
2. Non Resident Rates will apply to anyone residing outside the American Canyon city limits.
Programs, classes, services, camps, and rentals will be 15% more than the Resident Rate and Drop -In programs will be one dollar ($ 1. 00) more than the Resident Rate. All fees will be rounded up to the nearest dollar.
3. Nonprofit Rates will only apply to American Canyon nonprofit organizations that have a valid State of California 501( c)( 3) certificate. This benefit will only apply to facility rental fees as indicated on the Parks and Recreation Department User Fee Schedule and set at 25% Tess than the Resident Rate. All other facility rental rules and regulations, and requirements apply — including insurance and refundable deposits. All fees will be rounded up to the nearest dollar. 206
4. Nonprofit and Community Partner Community Events — American Canyon nonprofit organizations and community partners are encouraged to host, coordinate, and manage community - based events for American Canyon residents at City parks and facilities. These community events provide great community benefit (Tier 1— within the Cost Recovery Pyramid Model) by enhancing our resident' squality of life, providing unique experiences that celebrate our community' scultural diversity, and showcasing our community' sinclusivity. The City values these relationships and partnerships — in exchange, the City will provide a City park or facility at no charge to the nonprofit organization or community partner. All other community event rules and regulations, and requirements apply.
SECTON 2. USER FEE SCHEDULE
1. The Parks and Recreation Department User Fee Schedule is outlined within Exhibit A.
2. On April 18, 2023, and on the same date annually thereafter, the City shall increase the rates in the Parks and Recreation Department User Fee Schedule to automatically adjust to the annual percentage change of the Consumer Price Index ( CPI) for all Urban Consumers for the San Francisco, Oakland and San Jose metropolitan area as published by the Bureau of Labor Statistics for the 12 -month period ending nearest, but at least sixty ( 60) days prior to, the Adjustment Date.
NOW, THEREFORE, BE IT FURTHER RESOLVED that the City Council of the City of American Canyon adopt the Parks and Recreation Department User Fee Schedule effective upon this Resolution' s adoption date.
PASSED, APPROVED, and ADOPTED at a
regularly scheduled meeting of the City Council of the City of American Canyon held on the 18th day of April. 2023, by the following vote:
AYES: Councilmembers Aboudamous, Joseph, Oro, Vice Mayor Washington, and Mayor Garcia NOES: None
ABSTAIN: None
ABSENT: None
airti G' r Cj
Leon Garcia, Mayor
ATTEST:
77. 4„
Taresa Geiffuss, City CI, k William D. Ross, City Attorney 207
EXHIBIT A
CITY OF AMERICAN CANYON
PARKS AND RECREATION DEPARTMENT USER FEE SCHEDULE
AQUATICS FEE
Details Resident Non Resident Nonprofit
Group Swim Lessons Per Participant 70. 00 81. 00
Semi -Private Swim Lesson Per Participant 105. 00 121. 00 Private Swim Lesson Per Participant 150. 00 173. 00
Lap Swim: Drop -In Daily Drop -In 6. 00 7. 00
Lap Swim: Monthly Light 8- Visits/ Monthly 44. 00 51. 00 Lap Swim: Monthly Unlimited 12- Visits/ Monthly 63. 00 73. 00 Water Exercise: Drop -In Daily Drop -In 6. 00 7. 00
Water Exercise: Monthly Class Per Participant 66. 00 76. 00 Recreation Swim: 2 yrs. & Under Daily Drop -In FREE FREE Recreation Swim ( M -F): Youth 3- 12 yrs. Daily Drop -In 4. 00 5. 00 Recreation Swim ( M -F): Adult Daily Drop -In 5. 00 6. 00 Recreation Swim (Sat): Youth 3- 12 yrs. Daily Drop -In 5. 00 6. 00 Recreation Swim ( Sat) Adult Daily Drop -In 6. 00 7. 00 Recreation Swim Pool Party Flat Rate/c Swim 80. 00 92. 00 Recreation Swim Pool Party - Extra Guests Per Participant/ Max 30 4. 00 5. 00 Recreation Swim Pool Party: Refundable Deposit Flat Rate/efundable 100. 00 100. 0 Private Pool Party Rental ( 1- 50 People) Hrly Rate/ 3 HR. Min. 102. 00 118. 00 Private Pool Party Rental ( 51- 100 People) Hrly Rate/ 3 HR. Min. 125. 00 144. 00 Private Pool Party Rental ( 101-50 People) Hrly Rate/ 3 HR. Min. 148. 00 171. 00 Aquatics Pool Rental - Lane Rental for
Programming
Hrly. Rate/ 3 Hrs + 3 Lanes 12. 00 14. 00 9. 00
Private Pool Rental - Refundable Deposit
41111111111, RECREATION/ SPORTS/ FITNESS
Canyon Kids Summer Camp
Flat Rate/efundable
Per Participant/ Per Wk.
200. 00
CLASS
160. 00
200. 00
ais- thiA..... Tiamii
184. 00
Camp Connection Per Participant/ Per Wk. 70. 00 81. 00
Community Garden Annual Fee 40. 00 46. 00
Adult Softball League Per Participant 95. 00 110. 00
Adult Basketball/ Volleyball League Per Participant 120. 00 138. 00 Adult Soccer/ Flag Football League Per Participant 105. 00 121. 00 In -House Youth League( 8classes) Per Participant 140. 00 151. 00 In -House Youth League( 4classes) Per Participant 80. 00 92. 00 Recreation Classes - Staff Lead ( 8 classes) Per Participant 64. 00-$ 127. 00 74. 00-$ 147. 00 Independent Contracted Instructor Class Per Participant 50. 00-$ 350. 0 58. 00-$ 403. 00 Open Gym Drop -In Daily Drop -In Per Visit 8. 00 9. 00
SENIOR SERVICES ( 50+ YRS)
57. 00 Senior Day Trips Per Participant 49. 00
Senior Programs: Drop -In Daily Visit Per Program 1. 00 2. 00 Senior Programs: Monthly Light Pass 8 Visits/ Monthly 8. 00 10. 00 Senior Programs: Monthly Unlimited Pass
Runs & Races
15 Visits/ Monthly
FACILITY RENTALS
Per Participant
15. 00
2. 00
18. 00
3. 00 i.00
208
Parking Lot Rental Hrly. Rate/ 2 HR. Min. 32. 00 37. 00 24. 00 Baseball/ Softball Field Rental Hrly. Rate/ 2 HR. Min. 15. 00 18. 00 12. 00 Baseball/ Softball Field Prep Daily Flat Rate 37. 00 43. 00 Turf Field Rental: Youth Programs Hrly. Rate/ 2 HR. Min. 15. 00 18. 00 12. 00 Turf Field Rental: Tournaments/ Adult Programs Hrly. Rate/ 2 HR. Min. 20. 00 23. 00 15. 00 Park Rental: For Profit/ Festival/ Event Hrly. Rate/ 2 HR. Min. 75. 00 87. 00 Court Rental: Tennis/ Pickleball/ Basketball/ Bocce Hrly. Rate/ 2 HR. Min. 10. 00 12. 00 8. 00 Group Picnic Rental Daily Flat Rate 120. 00 138. 00 90. 00 Recreation Building Rental Hrly. Rate/ 3 HR. Min. 40. 00 46. 00 30. 00 Adult Activity Center Rental: Assembly Room Hrly. Rate/ 3 HR. Min. 65. 00 75. 00 48. 00 Adult Activity Center Rental: Meeting Room Hrly. Rate/ 2 HR. Min. 32. 00 37. 00 24. 00 Adult Activity Center Rental: Commercial Kitchen Hrly. Rate/ 2 HR. Min. 72. 00 83. 00 54. 00 Napa Junction Community Center: Assembly
Room
Hrly. Rate/ 3 HR. Min. 90. 00 104. 00 68. 00
Napa Junction Community Center: Classroom Hrly. Rate/ 2 HR. Min. 32. 00 37. 00 24. 00 Projector Rental Daily Flat Rat 50. 00 58. 00
Audio Rental Daily Flat Rat 50. 00 58. 00
Park Bounce House Permit - Authorized Vendor Daily Flat Rat 50. 00 58. 00 Portable Restroom Rental - Single Stall Restroom Flat Rate 187. 00 187. 00 Portable Restroom Rental - ADA Restroom Flat Rate 252. 00 252. 00 General Liability Insurance: Rentals Flat Rate 112. 00 112. 00 General Liability + Liquor Liability Insurance:
Rental
Flat Rate 175. 00 175. 00
Facility Rental Cleaning Fee ( 35 people or less) Flat Rate 100. 00 100. 00 Facility Rental Cleaning Fee ( 36+ people) Flat Rate 200. 00 200. 00 Refundable Deposit: Facility Rentals Flat Rate/efundable 100. 00 100. 00 Refundable Deposit: Group Picnic Rentals Flat Rate/efundable 200. 00 200. 00 209
PCS Meeting: 12/08/2022
Park and Recreation Service Categories
TIER 1: HIGH COMMUNITY BENEFIT (0%-10%)
Volunteer/Internship/Community Service Programs: Managing individuals or groups to donate their time and effort to a structured or scheduled experience, support educational or service requirements, provide facility improvements, or provide essential services to the community. Examples include:
Volunteer projects throughout the city, internships, food distributions and deliveries, disaster aid and referrals, emergency shelter, trail maintenance, naturalists, and adopting a park or field.
Non-Monitored Park/Facility Use: Drop-in use of a park/facility/activity that is non-registered and noninstructed and is NOT monitored by City staff or volunteers. Examples include: Open spaces, trails, parks, skateparks, dog parks, playgrounds, passive and active park areas, etc.
Community Events – Nonprofits & Community Partners: Community-wide events provided by a cityrecognized nonprofit and community partner that benefits and serves the entire community as a whole; typically, these events would not require a fee to attend, but they need some support from the City (i.e. a facility, staff, or minimal resources) to help make the event successful for the entire community.
Examples include: Juneteenth, Pride, and Pumpkin Walk at the Wetlands.
Community Events – Produced by the City: Community-wide events typically produced by the Department and offered on an annual basis for the entire community. Examples include: The Fourth of July, Magic of the Season, etc.
TIER 2: CONSIDERABLE COMMUNITY BENEFIT (25%-50%)
Facility Passes and Drop-in Monitored Access: The use of recreation facilities for organized city programming that required staff monitoring or specialized equipment to conduct the program.
Examples include: Public swim, lap swimming, unstructured activities and social time, and open gym.
TIER 3: BALANCED COMMUNITY/INDIVIDUAL BENEFIT (25%-75%) Rentals/Exclusive Use – Affiliates/Partners/Community Service: Temporary and exclusive use of City space and facilities on a one-time or one-season basis through a formal agreement to groups identified as having allied interests with the City, fulfills a core service in lieu of the City and serves the community at large. Examples include: Reindeer Run, crab feed fundraisers, etc.
Tournaments/Leagues: Schedule one-time sporting and/or multi-game events for various age groups that are organized and/or managed by staff. Examples include: Softball league, basketball league, swim meets, volleyball league, etc.
210
PCS Meeting: 12/08/2022
TIER 4: MOSTLY INDIVIDUAL BENEFIT (50%-100%)
Classes, Programs, Workshops, and Camps – Beginner / Multi-Level: Entry or multi-level group recreational and/or instructional programs and activities for children, youth, and adults who have no prior experience. Examples include: Learn to swim group lessons, basketball and fitness classes, enrichment, educational programs, etc.
Trips: Day, overnight, and extended trips that provide opportunities for participants to visit selected destinations. Examples include: Tours, dinners, theater, day trips, boat tours, etc.
Classes, Programs, Workshops, Camps, and Clinics – Advanced/Competitive/Certifications: Focus on advanced activities/instruction, certification, or competitive activities for children, youth, and adults with prior experience. Examples include: Lifeguard Training, competitive swim clinics, and travel/competitive sports.
TIER 5: HIGHLY INDIVIDUAL BENEFIT (75%-150%)
Merchandise/Concessions/Vending: Include consumable and non-consumable goods for purchase at various facilities. Examples include: Swim diapers, food, and beverages, city apparel, etc.
Private/Semi-Private Lessons: Lessons arranged for one to three students with a specific instructor and/or time. Examples include: Private tennis lessons, private swim lessons, personal training, etc.
Rentals – Private: Temporary and exclusive use of city facilities including centers, fields, pools, picnic areas, and parks, on a one-time or one-season basis by a private individual, group, organization, or business, etc. Examples include: Rentals for birthdays, weddings, corporate events/picnics, individual/private – not open to the public, etc.
Rentals/Exclusive Use – Private / Commercial Business: Any rental that is intended to charge a fee to attendees falls into this category. Examples include: Private/for-profit businesses of use of any city facility, ticketed event, i.e. mini–Bottle Rock, etc.
Specialized Activities/Camps: Targeted annual, individualized activities, events, and non-traditional camps requiring registration that are typically offered on a one-time or limited basis. Examples include:
Nature camps, sports and summer camps, technology and STEAM camps and programs, etc. 211
Tier 1
Volunteer / Internship / Community
Service Programs
Non-Monitored Park/Facility Usage.
Community Events - Nonprofits &
Community Partners.
Community Events - Produced by
the City.
Tier 3
Rentals / Exclusive Use - Affiliates /
Partners / Community Service.
Tournaments & Leagues .
Tier 4
Trips.
Classes, Programs, Workshops, and
Camps - Beginner & Multi-Level.
Classes, Programs, Workshops, and
Clinics - Advanced / Competitive /
Certifications.
Tier 2
Facility Pass and Drop-in Use
for Monitored Areas.
Tier 5
Merchandise / Concessions /
Vending.
Specialized Activities & Camps.
Private / Semi-Private Lessons.
Rentals - Private.
Rentals / Exclusive Use - Private /
Commercial Business (Fee charged
to attendee).
212
Parks & Recreation
Market Comparison
213
Parks & Recreation Department User Fee Worksheet
#1 #2 #3 #4 #5 #6 #7 #8 #9 #10
Details Program Costs Cost Recovery Tier Cost Recovery % Current Fees NEW Res Fees Program Fee Increase % New Cost Recovery % Non Resident Rate AC Nonprofit NR Nonprofit Group Swim Lessons per participant $85.40 4 83% $70.00 $76.00 7% 88% $88.00 Semi-Private Swim Lessons per participant $107.45 5 99% $105.00 $112.00 7% 105% $129.00 Private Swim Lessons per participant $180.95 5 84% $150.00 $160.00 7% 89% $184.00 Lifeguard Training per participant $385.75 4 65% $250.00 $288.00 Jr. Guard Program per participant $377.00 4 86% $325.00 $374.00 Lifeguard Recertification Class per participant $162.00 4 81% $130.00 $150.00 Lap Swim: Drop-In Daily Drop-in / per visit $20.04 3 30% $6.00 $6.00 $7.00 Lap Swim Monthly Light 8 visits - monthly $160.28 3 27% $44.00 $44.00 $51.00 Lap Swim Monthly Unlimited 12 visits - monthly $240.41 3 27% $63.00 $63.00 $73.00 Water Exercise: Drop-in Daily Drop-in $13.03 4 47% $6.00 $6.00 $7.00 Water Exercise: Monthly Class per participant $156.37 4 43% $66.00 $66.00 $76.00 Recreation Swim: 2 & Under Daily Drop-in $33.11 2 0% FREE Free Free Recreation Swim (M-F): Youth 3-12 years Daily Drop-in $33.11 2 12% $4.00 $4.00 $5.00 Recretaion Swim (M-F): Adult 13+ years Daily Drop-in $33.11 2 15% $5.00 $5.00 $6.00 Recreation Swim (Satrudays): Youth 3-12 years Daily Drop-in $42.64 2 12% $5.00 $5.00 $6.00 Recreation Swim (Saturdays): Adult 13+ years Daily Drop-in $42.64 2 14% $6.00 $6.00 $7.00 Recreation Swim Pool Party (16 people Included) Flat Rate / During Recreation Swim $529.71 2 15% $80.00 $80.00 $92.00 Recreation Swim Pool Party (Extra participants - Max 30) Additional Rate per person - Max 30 $33.11 2 12% $4.00 $4.00 $5.00 Recreation Swim Pool Party: Refundable Deposit Flat Rate / Refundable $100.00 $100.00 $100.00 Private Pool Party Rental (1-50 people) Hrly Rate / Min. 3 hour rental $95.90 5 107% $102.00 $102.00 $118.00 $77.00 $102.00 Private Pool Party Rental (51-100 people) Hrly Rate / Min. 3 hour rental $116.90 5 107% $125.00 $125.00 $144.00 $94.00 $125.00 Private Pool Party Rental (101-150) Hrly Rate / Min. 3 hour rental $137.90 5 108% $148.00 $148.00 $171.00 $111.00 $148.00 Aquatics Pool Rental - Lane Rental for Programming Hrly Rate/min. 3 hrs + 3 lanes $23.57 5 50% $12.00 $12.00 $14.00 $9.00 $12.00 Private Pool Party Refundable Deposit Flat Rate / Refundable Deposit $200.00 $300.00 $300.00 Canyon Kids Summer Camp - 5 days Weekly Fee $131.79 5 122% $160.00 $160.00 $184.00 Camp Connect Weekly Fee $72.36 5 96% $70.00 $70.00 $81.00 Outdoor Camp - 5 days Weekly Fee $125.00 5 96% $120.00 $138.00 Outdoor Camp - 2 days Weekly Fee $71.97 5 91% $65.00 $75.00 Seasonal Camp - 5 days Weekly Fee $131.79 5 112% $160.00 $184.00 Season Camp - 4 days Weekly Fee $145.08 5 88% $128.00 $148.00 Community Garden Annual Fee $95.55 4 42% $40.00 $56.00 40% 59% $65.00 Adult Softball League Per Participant (6 teams/12 player per team) $83.95 5 113% $95.00 $50.00 -53% 60% $58.00 Adult Basketball/Volleyball League Per Participant (6 Teams/8 players per team) $160.87 5 75% $120.00 $50.00 -42% 31% $58.00 Adult Soccer/Flag Football League Per Participant (6 Teams/11 players per team) $90.98 5 116% $105.00 $50.00 -48% 55% $58.00 In-House Youth League (8 classes) Per Participant (8 Teams/8 players per team) $298.25 3 47% $140.00 $140.00 $161.00 In-House Youth League (4 classes) 4 Week Program/1 day per week $149.10 3 54% $80.00 $80.00 $92.00 Recreation Classes - Staff Lead Classes (8 Class Meetings) Per particpant $133.35 4 50-100% $64-127 $64-$127 $74-$147 Independent Contracted Instructor Classes per participant $15.24 3 30-40% 30-40% $50-$350 $58-$403 Open Gym: Drop-in Daily Drop-in $24.72 2 32% $8.00 $8.00 $9.00 Senior Trips Per participant $101.85 4 48% $49.00 $49.00 $57.00 Senior Programs: Drop-in Daily Visit Per Program $15.54 2 7% $1.00 $1.00 $2.00 Senior Programs: Monthly Light Pass 8 Visits - Monthly $124.32 2 7% $8.00 $8.00 $10.00 Senior Programs: Monthly Unlimited Pass 15 Visits - Monthly $233.10 2 7% $15.00 $15.00 $18.00 Runs & Races per participants $4.78 5 40% $2.00 $3.00 50% 60% $4.00 $1.00 $3.00 Parking Lot Rental Hrly Rate/Min. 2 hours $33.11 5 95% $32.00 $34.00 5% 100% $40.00 $26.00 $34.00 Baseball Field Rental Hrly Rate/Min. 2 hours $38.11 5 39% $15.00 $15.00 $18.00 $12.00 $15.00 Field Prep Flat Rate $25.74 5 143% $37.00 $39.00 5% 150% $45.00 Turf Field Rental: Youth Programs Hrly Rate/Min. 2 hours - per field $50.97 5 30% $15.00 $16.00 5% 32% $19.00 $12.00 $16.00 Turf Field Rental: Tournaments/Adult Programs Hrly Rate/Min. 2 hours - per field $50.97 5 40% $20.00 $23.00 15% 45% $27.00 $18.00 $23.00 Park Rental: For Profit/Festival/Event Hrly Rate/Min. 2 hours - per field $50.97 5 147% $75.00 $75.00 $87.00 Court Rental: Tennis/Pickle/Basketball/Bocce Hrly Rate/Min. 2 hours - per court $33.65 5 30% $10.00 $12.00 20% 36% $14.00 $9.00 $12.00 Group Picnic Rental Flat Rate - Daily ($81.89 Hourly Rate / 6 hours) $491.00 5 25% $120.00 $150.00 25% 31% $173.00 $113.00 $150.00 Recreation Building Rental Hrly Rate/Min. 3 hours $66.36 5 60% $40.00 $50.00 25% 75% $58.00 $38.00 $50.00 Adult Activity Center Rental: Assembly Room Hrly Rate/Min. 3 hours $66.36 5 97% $65.00 $69.00 5% 103% $80.00 $52.00 $69.00 Adult Activity Center Rental: Meeting Room Hrly Rate/Min. 2 hours $60.42 5 54% $32.00 $35.00 9% 58% $41.00 $27.00 $35.00 Adult Activity Center Commerical Kitchen Rental Hrly Rate/Min. 2 hours $60.42 5 118% $72.00 $79.00 10% 130% $91.00 $60.00 $79.00 Napa Junction Community Center: Assembly Room Hrly Rate/Min. 3 hours $66.36 5 135% $90.00 $90.00 $104.00 $68.00 $90.00 Napa Junction Community Center: Classroom Hrly Rate/Min. 2 hours $60.42 5 53% $32.00 $40.00 25% 66% $46.00 $30.00 $40.00 Projector Rental Daily Flat Rate $50.00 $50.00 $58.00
Audio Rental Daily Flat Rate $50.00 $50.00 $58.00
Bounce House Permits - Authorized City Vendor Flat Rate $50.00 $50.00 $58.00 Portable Restrooms - Single Stall Restroom Flat Rate $196.35 5 95% $187.00 $197.00 5% 100% $227.00 Portable Restroom - Single Staff w/ Hand Wash Station Flat Rate $279.00 5 $279.00 100% $321.00 Portable Restrooms - ADA Restroom Flat Rate $264.60 5 95% $252.00 $265.00 5% 100% $305.00 General Liabiltiy Insurance: Rentals Flat Rate $117.60 5 95% $112.00 $118.00 5% 100% $136.00 General Liability + Liquor Liability Insurance: Rentals Flat Rate $183.75 5 96% $175.00 $184.00 5% 100% $212.00 Facility Rental Cleaning Fee (35 or less people) Flat Rate $149.67 5 67% $100.00 $150.00 33% 100% $173.00 Facility Rental Cleaning Fee (36+ people) Flat Rate $149.67 5 134% $200.00 $200.00 $230.00 Refundable Deposit: Group Picnic Rental Flat Rate / Refundable $200.00 $200.00 $200.00 Refundable Deposit: Classroom/Meeting Room Rentals Flat Rate / Refundable $100.00 $100.00 $100.00 Refundable Deposit: Recreation Building Flat Rate / Refundable $200.00 $200.00 $200.00 Refundable Deposit: Adult Activity Center Kitchen Flat Rate / Refundable $200.00 $200.00 $200.00 Refundable Deposit: Adult Activity Center Flat Rate / Refundable $300.00 $300.00 $300.00 Refundable Deposit: Napa Junction Assembly Room Flat Rate / Refundable $400.00 $400.00 $400.00 Senior Services (50+ years)
Facility Rentals
Recreation/Sports/Fitness Classes
Aquatics
214
RESOLUTION NO. _____ - 2024
A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF AMERICAN CANYON TO REPEAL AND REPLACE RESOLUTION 2023-30 WITH THE UPDATED PARKS AND RECREATION DEPARTMENT USER FEE SCHEDULE.
WHEREAS, the Parks and Recreation Department offers a wide variety of programs, services, and rentals to the residents of American Canyon and customers in neighboring cities; and WHEREAS, the City Council approved and adopted Resolution 2023-30 on April 18, 2023, amending and updating the Parks and Recreation Department User Fee Schedule from 2004, and established the department’s 16 Service Categories and Cost Recovery Pyramid Model; and WHEREAS, recovery of the costs of providing governmental services to the fullest extent possible is of vital concern to the economic health of the City budget, and hereby the health, safety and welfare of the residents of the City of American Canyon; and
WHEREAS, the City’s fiscal policy requires that the City match fees and charges with the costs of providing services, except in cases where the social benefit impact outweighs the objective of full cost recovery; and
NOW, THEREFORE, BE IT RESOLVED the City of American Canyon as follows:
SECTION 1: GENERAL INFORMATION AND SPECIAL CONDITIONS
1. All fees will be rounded to the nearest dollar.
2. The Resident Rate will only apply to American Canyon residents residing within the American Canyon city limits. Individuals claiming residency will be required to provide valid identification at the time of registration. Residency may be claimed by the following: 1) A California Driver’s License with an American Canyon residential address; or 2) A photo identification card with the individual’s first and last name, and a utility bill or lease agreement matching the individual’s identification and American Canyon residential address.
3. The Nonresident Rates will apply to anyone residing outside the American Canyon city limits.
Programs, classes, services, camps, and rentals will be 15% more than the Resident Rate and Drop-In programs will be one dollar ($1.00) more than the Resident Rate.
4. The American Canyon Nonprofit Rates will only apply to American Canyon nonprofit organizations that have a valid State of California 501(c)(3) certificate. This benefit will only apply to facility rental fees as indicated on the Parks and Recreation Department User Fee Schedule and set at 25% less than the Resident Rate. All other facility rental rules and regulations, and requirements will apply – including insurance and refundable deposits.
5. The Nonresident Nonprofit Rates will apply to nonresident nonprofit organizations that have a valid State of California 501(c)(3) Certificate. This benefit will only apply to facility rental fees as 215
indicated on the Parks and Recreation Department User Fee Schedule and set at the Resident Rate. All other facility rental rules and regulations, and requirements will apply – including insurance and refundable deposits.
6. Nonprofit and Community Partner Community Events – American Canyon nonprofit organizations and community partners are encouraged to host, coordinate, and manage community-based events for American Canyon residents at City parks and facilities. These community events provide great community benefit (Tier 1 – within the Cost Recovery Pyramid Model) by enhancing our resident’s quality of life, providing unique experiences that celebrate our community’s cultural diversity, and showcasing our community’s inclusivity. The City values these relationships and partnerships – in exchange, the City will provide a City park or facility at no charge to the nonprofit organization or community partner. All other community event rules and regulations, and requirements apply.
SECTION 2. USER FEE SCHEDULE
1. The Parks and Recreation Department User Fee Schedule is outlined within Exhibit A.
2. By January 31, 2025, and thereafter, the City shall increase the service fees in the Parks and Recreation Department User Fee Schedule to automatically adjust to the annual percentage change of the Consumer Price Index (CPI) for all Urban Consumers for the San Francisco, Oakland and San Jose metropolitan area as published by the Bureau of Labor Statistics for the 12-month period ending nearest, but at least sixty (60) days prior to, the Adjustment Date.
NOW, THEREFORE, BE IT FURTHER RESOLVED that the City Council of the City of American Canyon adopt the Parks and Recreation Department User Fee Schedule effective upon the date of adoption of this Resolution.
PASSED, APPROVED, and ADOPTED at a regularly scheduled meeting of the City Council of the City of American Canyon held on the _______ day of _________, _______, by the following vote:
AYES:
NOES:
ABSTAIN:
ABSENT:
________________________________
Leon Garcia, Mayor
ATTEST:
_____________________________ ________________________________ Taresa Geilfuss, City Clerk William D. Ross, City Attorney 216
EXHIBIT A
CITY OF AMERICAN CANYON
PARKS AND RECREATION DEPARTMENT USER FEE SCHEDULE
AQUATICS FEES
Details Resident Nonresident Nonprofit NR
Nonprofit
Group Swim Lessons Per Participant $76.00 $88.00
Semi-Private Swim Lesson Per Participant $112.00 $129.00 Private Swim Lesson Per Participant $160.00 $184.00
Lifeguard Training Per Participant $250.00 $288.00
Jr. Lifeguard Program Per Participant $325.00 $374.00
Lifeguard Recertification Class Per Participant $130.00 $150.00 Lap Swim: Drop-In Daily Drop-In $6.00 $7.00
Lap Swim: Monthly Light 8-Visits/Monthly $44.00 $51.00
Lap Swim: Monthly Unlimited 12-Visits/Monthly $63.00 $73.00 Water Exercise: Drop-In Daily Drop-In $6.00 $7.00
Water Exercise: Monthly Class Per Participant $66.00 $76.00 Recreation Swim: 2 yrs. & Under Daily Drop-In FREE FREE Recreation Swim (M-F): Youth 3-12 yrs. Daily Drop-In $4.00 $5.00 Recreation Swim (M-F): Adult Daily Drop-In $5.00 $6.00
Recreation Swim (Sat): Youth 3-12 yrs. Daily Drop-In $5.00 $6.00 Recreation Swim (Sat) Adult Daily Drop-In $6.00 $7.00
Recreation Swim Pool Party Flat Rate/Rec Swim $80.00 $92.00 Recreation Swim Pool Party – Extra Guests Per Participant/Max 30 $4.00 $5.00
Recreation Swim Pool Party: Refundable
Deposit
Flat Rate/Refundable $100.00 $100.00
Private Pool Party Rental (1-50 People) Hrly Rate/3 HR. Min. $102.00 $118.00 $77.00 $102.00 Private Pool Party Rental (51-100 People) Hrly Rate/3 HR. Min. $125.00 $144.00 $94.00 $125.00 Private Pool Party Rental (101-150 People) Hrly Rate/3 HR. Min. $148.00 $171.00 $111.00 $148.00 Aquatics Pool Rental – Lane Rental for
Programming
Hrly. Rate/3 Hrs + 3
Lanes
$12.00 $14.00 $9.00 $12.00
Private Pool Rental – Refundable Deposit Flat Rate/Refundable $300.00 $300.00 $300.00 $300.00
RECREATION/SPORTS/FITNESS CLASS
Canyon Kids Summer Camp Per Participant/Per
Wk.
$160.00 $184.00
Camp Connection Per Participant/Per
Wk.
$70.00 $81.00
Outdoor Camp – 5 days Per Participant/Per
Wk.
$120.00 $138.00
Outdoor Camp – 2 days Per Participants/Per
Wk.
$65.00 $75.00
Seasonal Camp – days Per Participant/Per
Wk.
$160.00 $184.00
Seasonal Camp – 4 days Per Participant/Per
Wk.
$128.00 $148.00
Community Garden Annual Fee $56.00 $65.00
Adult Softball League Per Participant $50.00 $58.00
Adult Basketball/Volleyball League Per Participant $50.00 $58.00 217
Adult Soccer/Flag Football League Per Participant $50.00 $58.00 In-House Youth League(8 classes) Per Participant $140.00 $151.00 In-House Youth League(4 classes) Per Participant $80.00 $92.00 Recreation Classes – Staff Lead (8 classes) Per Participant $64.00- $127.00
$74.00-
$147.00
Independent Contracted Instructor Class Per Participant $50.00- $350.00
$58.00-
$403.00
Open Gym Drop-In Daily Drop-In Per Visit $8.00 $9.00
SENIOR SERVICES (50+ YRS)
Senior Day Trips Per Participant $49.00 $57.00
Senior Programs: Drop-In Daily Visit Per
Program
$1.00 $2.00
Senior Programs: Monthly Light Pass 8 Visits/Monthly $8.00 $10.00 Senior Programs: Monthly Unlimited Pass 15 Visits/Monthly $15.00 $18.00
FACILITY RENTALS
Runs & Races Per Participant $3.00 $4.00 $1.00 $3.00
Parking Lot Rental Hrly. Rate/2 HR. Min. $34.00 $40.00 $26.00 $34.00 Baseball/Softball Field Rental Hrly. Rate/2 HR. Min. $15.00 $18.00 $12.00 $15.00 Baseball/Softball Field Prep Daily Flat Rate $39.00 $45.00 Turf Field Rental: Youth Programs Hrly. Rate/2 HR. Min. $16.00 $19.00 $12.00 $16.00 Turf Field Rental: Tournaments/Adult
Programs
Hrly. Rate/2 HR. Min. $23.00 $27.00 $18.00 $23.00
Park Rental: For Profit/Festival/Event Hrly. Rate/2 HR. Min. $75.00 $87.00 Court Rental:
Tennis/Pickleball/Basketball/Bocce
Hrly. Rate/2 HR. Min. $12.00 $14.00 $9.00 $12.00
Group Picnic Rental Daily Flat Rate $150.00 $173.00 $113.00 $150.00 Recreation Building Rental Hrly. Rate/3 HR. Min. $50.00 $58.00 $38.00 $50.00 Adult Activity Center Rental: Assembly Room Hrly. Rate/3 HR. Min. $69.00 $80.00 $52.00 $69.00 Adult Activity Center Rental: Meeting Room Hrly. Rate/2 HR. Min. $35.00 $41.00 $27.00 $35.00 Adult Activity Center Rental: Commercial
Kitchen
Hrly. Rate/2 HR. Min. $79.00 $91.00 $60.00 $79.00
Napa Junction Community Center: Assembly
Room
Hrly. Rate/3 HR. Min. $90.00 $104.00 $68.00 $90.00
Napa Junction Community Center: Classroom Hrly. Rate/2 HR. Min. $40.00 $46.00 $30.00 $40.00 Projector Rental Daily Flat Rat $50.00 $58.00
Audio Rental Daily Flat Rat $50.00 $58.00
Park Bounce House Permit – Authorized
Vendor
Daily Flat Rat $50.00 $58.00
*Portable Restroom Rental – Single Stall
Restroom
Flat Rate $197.00 $227.00
*Portable Restroom Rental – Single Stall +
Handwashing Station
Flat Rate $279.00 $321.00
*Portable Restroom Rental – ADA Restroom Flat Rate $265.00 $305.00 *General Liability Insurance: Rentals Flat Rate $118.00 $136.00 *General Liability + Liquor Liability Insurance:
Rental
Flat Rate $184.00 $212.00
*Sports Event Insurance (1-100 people) Flat Rate $229.00 $264.00 Facility Rental Cleaning Fee (35 people or less) Flat Rate $150.00 $173.00 Facility Rental Cleaning Fee (36+ people) Flat Rate $200.00 $230.00 *Fees are set at Market Rate and are subject to change. 218
CITY COUNCIL AGENDA
MARCH 19, 2024
STAFF REPORT
BUSINESS
ITEM NUMBER: 13.
TITLE
2023 Annual Communications Report
RECOMMENDATION
Receive and file the Annual Communications Report for 2023.
CONTACT
Jen Kansanback, Communications Manager
BACKGROUND & ANALYSIS
Effec4ve communica4on and public engagement are essen4al to the successful delivery of City of American Canyon services and programs. Through our communica4on and engagement efforts, we aim to increase the community’s sense of connec4on with city services and one another. American Canyon ensures our communica4ons efforts are streamlined to increase the level of engagement in our messaging through collaboration across our departments and our community partners.
The 2023 Annual Communica4ons Report (A9achment 1) presents key data and analy4cs from the year, along with insights into Communica4ons Toolset and Use Cases. It also provides a summary of major projects and ini4a4ves completed. Embedded within the Report is the 2023 Communica4ons Dashboard, featuring analy4cs on email delivery, city website usage and accessibility, and social media platforms such as Facebook, Nextdoor, Instagram, and YouTube.
Our communica4on efforts are guided by several themes, examples of which are detailed in the Annual Communication Report:
Help Us Help You
Objec4ve: Increase resident engagement through digital communica4on channels. Aligned with the City's core value of “Transparency and Accountability,” this theme encourages residents to connect with the City through its primary digital communica4on channels. By ac4vely par4cipa4ng on plaAorms such as GovDelivery, Alert Napa County and social media, residents can directly receive crucial information and updates straight from the source.
Live, Work, and Play
Objec4ve: Promote the city's vibrant lifestyle and offerings for residents, businesses and 219
visitors. Aligned with the City Council's objec4ve to showcase American Canyon's holis4c offerings, this theme focuses on highligh4ng ongoing efforts and projects that make American Canyon an excep4onal place to live, work and recreate. American Canyon takes pride in its residents, businesses, and staff, recognizing them as the heart and soul of the community.
Through engaging narra4ves and profiles, the City celebrates the rich tapestry of experiences and contribu4ons that define its iden4ty. By amplifying the voices of local stakeholders, these stories not only foster a sense of belonging but also inspire civic pride and solidarity, reinforcing the bonds that unite the community.
Strategic Plan
Objec4ve: Unify American Canyon residents around the City Council's key themes, fostering a shared vision for a vibrant and sustainable future. Focus on the key message of embracing the symphony of American Canyon’s growth, harmony and sustainability. The City Council has identified the following themes:
Jobs and Housing Balance
Community Growth and Development
World-Class Civic Facilities
Environmental Sustainability
In 2023, notable accomplishments and projects included the rebranding and relaunch of the Recrea4on Summer Guide, a stock photoshoot, several annual reports, City Council Community Updates, quarterly communications strategy meetings and advanced media monitoring.
In 2024, we have several initiatives planned, including:
1. Improving the Annual Water Quality Report to enhance the clarity and accessibility of our water quality information.
2. Releasing Recreation Summer and Fall Activity Guides to provide comprehensive guides of upcoming recreational activities for our community members.
3. Launching a new website with Open Cities content management system and the (new) www.amerciancanyon.gov domain.
4. Finalizing the Strategic Communication Plan to ensure our communication strategies align with long-term goals and objectives.
5. Updating our "Style Guide" to maintain consistency and professionalism in our communications.
6. Launching The National Community Survey™ (Attachment 2) The National Community Survey™
The Na4onal Community Survey (The NCS™), in partnership with the Interna4onal City/County Management Associa4on (ICMA), is the gold standard in community assessments today. This benchmarking survey provides a comprehensive and accurate picture of livability and resident perspec4ves about local government services, policies and management. Hundreds of U.S. communi4es, including American Canyon, use The NCS™. Researchers use scien4fic survey methods and best prac4ces of the modern day to guarantee valid findings and put results into meaningful 220
context. Results draw from the largest resident opinion database of its kind, represen4ng well over 30 million Americans. The NCS™ compares local results with benchmarks compiled from surveys conducted across the U.S. American Canyon last conducted The NCS™ in 2022 and will do so again beginning in April 2024. Customized ques4ons rela4ng to the recrea4onal offerings will be included in The NCS™. These results will be used by the Parks and Recrea4on Department to guide future programming options based on the community's interests.
The NCS™ Process
All American Canyon households can par4cipate in the survey. Randomly selected households will receive mailings in late April. The survey, available in English, Spanish, and Tagalog, stays open for seven weeks. For a por4on of the randomly selected households, the first mailing will consist of a postcard invi4ng the household to par4cipate in the survey. The next mailing will contain a cover le9er with instruc4ons, the survey ques4onnaire, and a postage-paid return envelope. The final mailing will contain a reminder le9er, another survey, and a postage-paid return envelope. For the remaining households, the first mailing will consist of a postcard invi4ng the household to par4cipate, followed one week later by a reminder postcard. All mailings will include a web link to give residents the opportunity to respond to the survey online.
In addi4on to the randomly selected “probability sample” of households, a link to an online open par4cipa4on survey will be available. The open par4cipa4on survey will be iden4cal to the probability sample survey with one small update; it will include a ques4on about where the par4cipant heard about the survey. The open par4cipa4on survey will be open to all city residents and will become available in June 2024 and remain open for three weeks. The NCS™ Report, with the results, will be available in August 2024.
COUNCIL PRIORITY PROGRAMS AND PROJECTS
Organizational Effectiveness: "Deliver exemplary government services."
FISCAL IMPACT
The Fiscal Year 23/24 Budget for the Communica4ons Division is $432,000, with one and a half (1.5) full-4me equivalent employees and a variety of support services. The City expends about $20 per year (or 5 cents per day) per resident on communications.
The NCS™ is funded in the approved FY 23/24 Budget.
ENVIRONMENTAL REVIEW
None
ATTACHMENTS:
2023 American Canyon Annual Communications Report
Draft 2024 American Canyon National Community Survey
Annual Communications Report Presentation
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Annual Communications Report
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City of American Canyon | Annual Communications Report
2 TABLE OF CONTENTS
TEAM OVERVIEW...........................................................................................................3 COMMUNICATION THEMES.........................................................................................4 AUDIENCE......................................................................................................................6 TOOLSET & USE CASES.................................................................................................8 MEASURING RESULTS / METRICS ...............................................................................13 KEY ACCOMPLISHMENTS/PROJECTS ........................................................................15 LOOKING AHEAD: UPCOMING PRIORITIES/INITIATIVES..........................................23 DASHBOARD REPORTS ...............................................................................................26
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3 TEAM OVERVIEW
Staff Resources
Communications Manager (Full-Time)
The Communications Manager develops and manages American Canyon’s external communications. This role is responsible for the development of communications collateral and distribution through the City’s communications channels, including website, social media and email. The manager is the primary contact for all communications-related work for the City.
Communications Coordinator (Part-Time)
The Communications Coordinator assists the Communications Manager in execution of the City’s external outreach. The coordinator reports directly to the Communications Manager and may be responsible for development and distribution of communications collateral with oversight from the Communications Manager. This role may be intermittently staffed based on the needs of the City.
Department Heads
Department heads and other key staff serve as content drivers, working with the communications team to identify community outreach needs.
Tripepi Smith (External Partner)
The City partners with Tripepi Smith, a marketing and communications consulting firm, to provide a wide range of regular communications support including graphic design, written content, website support, social media and more. Principals at the firm are available to provide after-hours crisis communications support as necessary.
Operational Tactics
¨ Utilize the website as a central information source.
¨ Empower departments to participate in the communications process through regular content planning sessions, structured processes and training/integration into tech tools.
¨ Utilize tools like Sprout Social and Canva to increase efficiency and elevate the quality of work product.
¨ Establish a content calendar to organize communications efforts and encourage cross-departmental feedback.
¨ Manage content calendar through quarterly communications strategy meetings with department heads.
¨ Provide guidelines and tools to create consistent communication. ¨ Solicit Council and community feedback.
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4 ¨ Monitor and respond (if appropriate) to community sentiments. ¨ Develop proactive content for storytelling.
COMMUNICATION THEMES
The following themes guide and influence the City’s communications:
Help Us Help You
Objective: Increase resident engagement through digital communication channels.
Aligned with the City's core value of “Transparency and Accountability,” this theme encourages residents to connect with the City through its primary digital communication channels. By actively participating on platforms such as GovDelivery, Alert Napa County and social media, residents can directly receive crucial information and updates straight from the source.
Live, Work, Play
Objective: Promote the city's vibrant lifestyle and offerings—including its beautiful open spaces and outdoor areas—for residents, businesses and visitors. 226
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5 Aligned with the City Council's objective to showcase American Canyon's holistic offerings, this theme focuses on highlighting ongoing efforts and projects that make American Canyon an exceptional place to live, work and recreate. American Canyon takes pride in its residents, businesses, and staff, recognizing them as the heart and soul of the community. Through engaging narratives and profiles, the City celebrates the rich tapestry of experiences and contributions that define its identity.
By amplifying the voices of local stakeholders, these stories not only foster a sense of belonging but also inspire civic pride and solidarity, reinforcing the bonds that unite the community.
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6 Council Themes
Objective: Unify American Canyon residents around the City Council's key themes, fostering a shared vision for a vibrant and sustainable future. Focus on the key message of embracing the symphony of American Canyon’s growth, harmony and sustainability.
The City Council identified four themes during its April 2023 retreat:
1. Jobs and Housing Balance
2. Growth and Pro-Development Mindset
3. World-Class Civic Facilities
4. Environmental Sustainability
Campaign Examples:
¨ Distributed GovDelivery email blasts for new job postings. Developed social media campaigns encouraging users to subscribe to Government Jobs to stay up-to-date of job openings. Include upcoming and current listings on monthly bill inserts.
¨ Launched social media campaign that highlights projects that are under review with the Community Development Team. Called attention to Community Development team and projects by crafting social media campaign during Community Development Month. List all projects — in review, approved and active — on the City’s Development Project webpage. ¨ Featured new developments and enhancements to City facilities (playgrounds, trails, etc.) via GovDelivery email blasts and social media posts. The content within email blasts and social media included mockups, videos and images.
¨ Published press releases, email blasts and social media posts that promote sustainability in the City. Campaigns highlighted topics such as Clean Sweep Month (which was also featured August bill insert), Napa Valley Transportation Authority’s V-Commute Program and the Napa County Climate Challenge.
AUDIENCE
Target Audiences
While American Canyon is primarily interested in communicating with its residents, there are additional audiences that should also be considered in the City’s 228
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7 communications efforts. The following is a list of the various target audiences that staff has identified that make up our community:
Residents
The majority of American Canyon’s communication efforts focus on residents. The median age in American Canyon is 37.3, with ages spread over the following categories:
¨ 12.7%: Seniors (65+)
¨ 61.8%: Adults (18-64)
¨ 25.5%: Children (Under 18)
Within this group, however, there are a few key populations to consider:
¨ Registered Voters (13,382)1
¨ Non-English Speakers
The City tailors communications to specific resident populations as appropriate to ensure effective outreach.
Local Business Owners and Employees
Local business owners and employees form another key audience for American Canyon. While these individuals may not be residents, certain actions — particularly those related to economic or community development — have a direct impact on them and necessitate active communication.
Napa Valley Unified School District (NVUSD)
Students and parents within NVUSD are also the focus of strategic outreach.
American Canyon offers a variety of programs to local students and leverage tools like Peachjar to reach this population with targeted information.
Tourists
As American Canyon continues to grow its reputation as a wonderful place to Live, Work and Play, tourists are a growing audience for the City.
Potential New Residents
People who are considering and evaluating American Canyon as a home.
Demographics
American Canyon has a population of approximately 21,432 people with 5,725 total households and an average household size of 3.77 people2. The City’s population is composed of:
1 As of October 2023. Provided by Napa County Registrar of Voters. 2 Demographic information obtained from Census.gov.
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8 ¨ 7,222 Asian residents (33.7%)
¨ 6,558 Hispanic residents (30.6%)
¨ 6,751 Caucasian residents (31.5%)
¨ 1,628 residents of another ethnicity (7.6%)3
Approximately 43.2% of the population speaks a language other than English at home. The most common non-English languages spoken at home in American Canyon are Spanish and Tagalog.
The median property value in American Canyon is $638,800 and the owneroccupied housing rate is 79.0%. The median household income is $122,694 and the poverty rate is 7.4%, which is lower than the County’s rate of 8.6%. The average commute time for residents is 34.9 minutes and the average car ownership is 3 cars per household.
TOOLSET & USE CASES
Social Media
Social media is a powerful, flexible and cost-effective tool that can target specific segments of the community. Unlike traditional media, social media has the potential for enhanced connectivity and ongoing direct engagement through two-way communication. The City has established Facebook pages, Instagram profiles, a Nextdoor Agency Page and a YouTube channel.
Facebook Pages
Nearly everyone who uses other social networks can also be reached on Facebook. There are over 240 million Facebook users in the U.S. and, as of 2023, the average user spends 30 minutes per day on the Facebook app and/or Facebook.com.4
According to Pew Research data from 2021, nearly 70% of U.S. adults use Facebook — close to or more than double the share that uses Instagram (40%), LinkedIn (28%) or Twitter (23%).5 Facebook, then, becomes a prime social media tool for adults 18-
64. Its strong tie to Instagram (especially for advertising purposes) is a bonus when trying to reach adults 18-49.
3 Data USA. 4 U.S.: Facebook users 2018-2027 | Statista & 42 Facebook Statistics Marketers Need to Know in 2023. 5 10 facts about Americans and Facebook | Pew Research Center. 230
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9 The City’s main Facebook page is leveraged to post a wide array of content, spanning educational messages, City highlights and accomplishments, staff spotlights, events and more. The City also has a Parks & Recreation page, a Police Department page and a City Manager Jason Holley page, along with access to public safety partner pages.
The City Manager page is designed to amplify the City’s communication efforts by resharing posts regarding public meeting notifications, newsletters, media releases, job announcements, major construction updates and employee recognitions. The page also collaborates with external partners to reshare their social content regarding news or recognition about the city and/or its employees. Original content, curated at the City Manager's discretion, features highlights such as the City Manager’s significant speaking engagements and contributions to industry thought leadership.
Instagram Profiles
The City began using Instagram in July 2018 and has devoted one profile to Parks & Recreation content and one profile to Police Department content. Parks & Recreation content creation and distribution is a collaborative effort within the department, led by the Parks & Recreation Director. Police Department content creation and distribution is also a collaborative effort within the department, with additional support from the Communications Department and Fire District partners.
Nextdoor Agency Page
Led by the Communications Manager, the City’s Nextdoor Agency Page posts focused on pressing notifications rather than the lighter, “feel good” posts featured on its Facebook and Instagram profiles. Whenever the Agency Page publishes a post, the City’s 8,300+ Nextdoor members are notified. Depending on individual user settings, this means either an instantaneous email or a “digest” email at a later time. It is this exact feature that makes Nextdoor such a valuable communication tool for the City. Unlike other social networks, it does not implement an algorithm to stifle what content users see from the Agency Page.
Email (GovDelivery)
The City uses Granicus’ GovDelivery platform to send email messages to subscribers who self-select which topics they are interested in. The City collects email addresses primarily through a sign-up form on the City website, which is 231
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10 regularly promoted via social media, email blasts and flyers. Occasionally, staff will manually upload email address lists they’ve collected outside of GovDelivery from other City platforms.
As of December 2023, the City has collected 21,416 unique email addresses in its GovDelivery database. There are a total of 68,874 subscriptions across 29 Topic Lists, meaning the average Subscriber has subscribed to 3.2 Topic Lists. The City Manager’s Updates List is by far the most popular with 13,893 subscriptions.
There are a number of recurring email newsletters:
1. Around Town Newsletter - Community Development (Monthly): 3,598 subscribers
2. City Manager’s Updates (Bi-weekly): 13,893 subscribers
3. Parks & Recreation Newsletter (Monthly): 10,076 subscribers
4. Rebates & Resources Newsletter (Monthly, only to new water customers):
subscriber count varies
5. American Canyon Neighborhood Watch Newsletter (Monthly): 4,112 subscribers
In addition, emails are used to share agendas for Council and Commission meetings, distribute public notices and more. The City has the ability to design its own GovDelivery email templates with City-specific branding, which makes it easier for staff to generate individual email messages. By leveraging GovDelivery’s analytics on subscribers and open rates, the City can use messages to strategically drive desired user behaviors. Examples: “welcoming” new subscribers on a monthly basis or encouraging users to self-select other Topic Lists that might be interesting to them.
Website – CityOfAmericanCanyon.org
A public agency’s website is one of its most powerful tools for delivering messages to its community, providing transparent information and helping residents connect with staff. It serves as a platform for the latest news and developments in the City, a showcase for City services/programs and a place to conduct City business.
The City’s website at CityOfAmericanCanyon.org currently uses the Granicus govAccess content management system (CMS). A website redesign is underway through OpenCities and will offer a streamlined approach for users to engage with the City. Content will be organized under three sections: Live, Work and Play. The new website will be launched by July 2024.
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11 After launch, the communications team will use the News section of the website for all announcements, notifications and updates. Social media and newsletter updates will flow from this, as appropriate. The News feature will serve as the main source of timely communication for residents, offering a one-stop shop for key city information and new developments.
Media Pitches and Media Releases
The City increases media coverage through a mix of media pitches and press releases. Some media outlets, such as the Napa Valley Register, have noted they prefer the City submit press releases instead of pitching story ideas. As the City builds deeper relationships with reporters, it will continue to customize its approach to ensure a customized and effective approach with each outlet.
The City’s Communications team generates story ideas by staying up to date with each department’s new projects and programs. The Communications Manager has set up regular check-in calls with community development staff to ensure the department’s projects and programs are shared in a timely manner and may set up additional check-ins with other departments as opportunities arise.
City staff should forward any story ideas to the Communications Manager.
Media Relations
By implementing a media relations strategy, the City of American Canyon helps ensure regular coverage of City news. The City’s Communications Manager is responsible for executing the strategy and is the main point of contact for media outlets.
Local and Regional Media Outlets
The Press Democrat, Napa Valley Register, Highway 29 Media and Vallejo TimesHerald are the primary media outlets covering news related to American Canyon.
The City has contacts at these outlets and proactively works on building stronger relationships with reporters assigned to cover American Canyon. As part of ongoing efforts, the City should plan to schedule regular check-in calls and/or emails with reporters to keep American Canyon news top of mind.
Occasionally, the City may also reach out to niche magazines — such as the National Recreation and Park Association's Parks & Recreation magazine, Western City magazine or Municipal Magazine — to pitch relevant story ideas. 233
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12 Print Collateral
The City also leverages print collateral as a communications tool, ensuring that residents are engaged through both digital and traditional means. Print pieces include, but are not limited to, the following:
¨ Annual Reports
¨ Door Hangers
¨ Bill Inserts
¨ Construction Signs
¨ Flyers
¨ Postcards
Alert Napa County
As part of the Napa County Operational Area, emergency incident response in American Canyon is a collaboration between the City of American Canyon, American Canyon Fire Protection District, American Canyon Police Department (ACPD), Napa County Sheriff’s Office (NCSO), and the Napa County Office of Emergency Services (OES). Personnel within these teams foster relationships year-round with the goal of keeping all residents informed during any situation that poses risk to the community.
Alert Napa County is an incredibly important tool for emergency notifications; in times of crisis, quickly distributing urgent messages can literally save resident lives and property. Through Alert Napa County, messages are sent by NCSO on behalf of ACPD for emergent or time-sensitive important information.
Alert Napa County recipients must opt-in to receive alerts via email, robocall voice messages or SMS (text message).
Public Access Television: Napa Valley Media Audiovisual Productions Local cable access television is a more traditional city communication platform, with anecdotal evidence suggesting the senior community values it as a medium from which to receive news and information. The City works with Napa Valley Media (NVM) to stream public meetings, feature slides/graphics on Channel 28 and broadcast special events — including State of the City and Veterans Day.
NVM receives a portion of the City’s fees for cable TV, which covers public meetings. For special event broadcasts, the City has access to a reduced rate. There is no charge to showcase slides/graphics.
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13 MEASURING RESULTS / METRICS
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14 Media Mentions – Trending Themes: 2023 Media Mentions Word Cloud The highest peak (in July) is from Yahoo Finance article “Trinchero Family Estates Fosters Industry-Leading Environmental Stewardship in Parntership with Duke Energy Sustainable Solutions,” which mentioned the Green Island Road winery. The second highest peak (in May) is from Yahoo Finance article “Bay Area Bike to Work Day embraces the new hybrid work model,” which mentioned Mayor Leon Garcia and Vice Mayor David Oro.
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15 KEY ACCOMPLISHMENTS/PROJECTS
External Initiatives
Annual Reports
State of the City
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16 American Canyon Police Department
Budget Book
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17 Parks & Recreation Activity Guide
Stock Photoshoot
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18 Social Media
Newsletters
City Manager’s Update
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19 Rebates & Resources
“Welcome” email
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20 Climate Action Website
The City proactively participates in climate action outreach via GovDelivery and social media. Throughout 2023, the City encouraged users to participate in the Napa County Climate Challenge, which prompted Napa County residents to exercise practices that help the fight against climate change.
The City also publishes regular social media and GovDelivery content that invite community members to attend Open Space, Active Transportation and Sustainability (OSATS) Commission meetings.
Council Action Summaries
After each council meeting, the City provides concise yet comprehensive summaries highlighting key decisions and
discussions. These post-meeting summaries serve as
accessible resources for residents, offering insight into the city's legislative process and ensuring transparency in governance. By distilling complex proceedings into easily digestible updates, the City fosters informed citizenship and encourages active participation in local affairs.
Citizens Academy and Government Education
Empowering residents with knowledge and understanding, the Citizens Academy and government education courses at American Canyon High School provide valuable opportunities for civic engagement and learning. By offering insights into the inner workings of local governance, these programs demystify the policymaking process and cultivate informed and engaged citizens. Through interactive sessions and immersive experiences, participants gain a deeper appreciation for the complexities of municipal 242
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21 administration, fostering a sense of ownership and responsibility towards the community's well-being.
Internal Initiatives
Social Media Policy
The City developed a social media policy to serve as a guide for City employees who use social media on behalf of the City. The policy will outline the responsible and ethical use of social media for internal and external users.
Initiated Process for Strategic Communications Plan
The City is dedicated to improving communication processes, toolsets and tactics so that it is communicating early and often in order to build trust, dialogue, engagement, understanding, relationships and support within the community. The City’s Strategic Communications Plan — which is in its final stages of review — outlines the objectives, tools and tactics to achieve those outcomes.
Launch of Quarterly Communications Strategy Meetings
These meetings provide an opportunity for the communications team to discuss the highlevel approach to communications with each department and the City Manager, which ensures that departmental initiatives are weaved into the broader communications strategy.
Advanced Media Monitoring
The City monitors media coverage through Meltwater, an AI-powered media monitoring tool. A daily dashboard is provided to the City with advanced analytics and results matching key terms including “American Canyon,” the City Manager's name and the names of the City’s council members. Staying up to date on media coverage enables the City to correct any misinformation, monitor sentiment and strategically shape future communications. The Communications team also adds relevant media coverage to a page on the City’s website and may share media coverage on its social media platforms as appropriate.
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22 The City also monitors community-managed social media groups and pages, primarily to check for misinformation or future education needed. If staff sees posts with clear misinformation, the Communications Manager may choose to address it indirectly through a post on the City’s social media platforms. The City does not directly respond to posts or comments on community-managed pages.
Transition to OpenCities for Website Content Management System (CMS) The City is in the process of transitioning to OpenCities for its website content management system (CMS) to allow for a more modernized, simplified website and a streamlined internal organization process. This process also included the development of an official “Virtual City Hall” logo that symbolizes the American Canyon website as the City’s virtual version of City Hall.
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23 LOOKING AHEAD: UPCOMING PRIORITIES/INITIATIVES
The City embarks on several projects on an ongoing an annual basis, including the continuation of several key reports and guides that the communications team will develop in 2024:
• State of the City
• Annual Police Report
• Annual Budget Book
• Annual Water Quality Report*
• Parks and Recreation Summer Activity Guide
*In 2024, the Communications team will also be more heavily integrated into the annual reporting process for the Annual Water Quality Report, which will be reformatted in accordance with the user-friendly design style of American Canyon’s existing annual report communications.
In early 2024, the Communications team has also been working collaboratively with Finance, Maintenance and Utilities and broader City Manager’s Officer team to inform the public of potential rate changes for water, wastewater and recycled water services at the direction of City Council. This includes the design and creation of the following items in addition to the City’s traditional outreach (newsletters, social media, etc.) as detailed earlier in the report:
• The Proposition 218 Notice
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24 • Informational graphics
• Posters and Mailed Flyers
The City anticipates the roll-out of the updated website user interface in Spring/Summer 2024, which will be accompanied by a comprehensive campaign to educate users on the interface and highlight the accomplishment.
The communications team continues to explore avenues and themes to best tell the City's story. Additional themes the team looks to incorporate in future communications includes:
Building Our Future, Together
Alternative theme titles: “Progress That Pays Off” / “Your Investments at Work” / Stewarding Your Resources / “Benefit of the Bargain”
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25 Objective: Enhance public understanding of the city's development plans and their positive impact.
This theme is driven by the Council's goal to illuminate the trade-offs inherent in city operations and growth. By communicating about the benefits that local development brings, the City can proactively address some of the temporary inconveniences or adjustments residents may experience and increase overall satisfaction. Outreach surrounding this theme should establish ties between rates/community investments and the key projects they support — building the future of American Canyon.
Campaign Ideas: Develop a narrative showcasing the city's vision for development and incorporate personal stories from residents, businesses and city officials. Create engaging videos, infographics and social media posts that highlight the benefits of development for all residents. Potentially include information about what alternate options to development look like (tax increases, etc.). Collaborate with local media outlets to feature positive stories about city development. Consider creating a circular graphic to illustrate this concept. Create a “then vs. now” campaign to highlight where the City started and where it is now, thanks to strategic investments and development.
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26 DASHBOARD REPORTS
The City regularly monitors the effectiveness of its social media outreach through dashboard reports, which feature in-depth metrics and identify key successes. The following reports display the 2023 metrics for the City, Parks & Recreation and Police Department social media accounts.
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City of American Canyon - Government
January 1, 2023 – December 31, 2023
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GovDelivery (Email)
Total Email Subscribers: 21,416
The City of American Canyon gained 2,793 new email subscribers across all publications by the end of 2023, with a year-over-year growth of 15%.
Total Posts: 349
Total Delivered: 1,123,173
Engagement Rate: 61%
Each measurement considers bulletins sent over a 90-day time period. If a recipient opened the bulletin or clicked on a link, that recipient is considered Engaged. The Engagement Rate is the percentage of message recipients who are Engaged.
Subscribers to Email Publications:
Around the Town Newsletter: 3,598 (+14.59% from previous year) City Manager's Updates: 13,893 (+.75% from previous year) General Plan Updates: 2,639 (+12.35% from previous year) Neighborhood Watch Updates: 4,112 (+11.89% from previous year) Parks & Rec Newsletter: 10,076 (+31.27% from previous year) SiteImprove (Website)
Accessibility Score: 88.8
The accessibility score fluctuates depending on new issues on the site and if old issues are resolved. The main issues pushing down the score are related to line height and text clip settings, which appear to be affecting nearly all the pages on the site. These issues are scheduled to be addressed with the rollout of a new website platform in July 2024.
Total Page Views: 456,582
Total Page Visits: 236,772
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Top 3 Pages:
1. Virtual City Hall (41,325 page views / 34,083 page visits)
2. Utility Billing (26,944 page views / 21,277 page visits)
3. Recreation (21,589 page views / 17,762 page visits)
There are additional page views and visits coming through to these pages that are not included in the total above, because the navigation URL may have various differences. For example, Virtual City Hall can be accessed by visiting www.CityofAmericanCanyon.org or www.CityofAmericanCanyon.org/home, among other short links to get to various pages throughout the site.
Facebook
Total Facebook Followers: 5,496
This is an increase by 151 followers from January, with an annual growth of 2.83%.
Tripepi Smith is pulling the follower count natively from Facebook until Facebook releases the new pages experience API updates to Sprout Social. You may witness some discrepancy in the FB audience metrics reported by Sprout Social until this change occurs. 251
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Facebook Publishing Behavior
View the different types of posts you published during the selected time period.
Profile Reporting Period City of American Canyon - Government Published Posts, by Month
Publishing Behavior by Content Type Totals % Change
Total Published Posts 510 37.2%
Published Videos 60 27.7%
Published Photos 387 40%
Published Links 54 50%
Published Text 9 25%
JAN
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FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC
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Facebook Impressions
Review how your content was seen by the Facebook community during the reporting period.
Profile Reporting Period City of American Canyon - Government Organic and Paid Impressions, by Month
Impression Metrics Organic Paid Totals % Change
Impressions 410,701 47% 0 0% 417,378 46.6%
JAN
2023
FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC
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Facebook Engagement
See how people are engaging with your posts during the reporting period.
Profile Reporting Period City of American Canyon - Government Organic and Paid Engagements, by Month
Engagement Metrics Totals % Change
Total Engagements 20,419 56.3%
Reactions 3,959 44.6%
Comments 485 61%
Shares 566 43.3%
Post Link Clicks 2,184 58.6%
Other Post Clicks 13,225 58.8%
Page Actions 0 100%
JAN
2023
FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC
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Facebook Top Posts
Review your top posts published during the selected time period, based on the post’s lifetime performance.
Post Lifetime City of American Canyon - Government
Descending by Lifetime Engagements
City of Americ…
Tue 1/3/2023 7:44 pm PST
Total Engagements 459
Reactions 99
Comments 16
Shares 26
Post Link Clicks —
Other Post Clicks 318
City of Americ…
Wed 6/21/2023 4:45 pm…
Total Engagements 405
Reactions 95
Comments 82
Shares 3
Post Link Clicks 7
Other Post Clicks 218
City of Americ…
Sun 1/8/2023 10:50 am …
Total Engagements 384
Reactions 40
Comments 10
Shares 10
Post Link Clicks 66
Other Post Clicks 258
Stormy weather is on the
horizon! Follow the tips below
to be prepared and stay saf…
At yesterday’s City Council mee
Technician Sherri Cassidy for he
served four different departme
See important ROAD CLOSURE
from AmCan Fire!
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Facebook Top Posts
Review your top posts published during the selected time period, based on the post’s lifetime performance.
Post Lifetime City of American Canyon - Government
Descending by Lifetime Engagements
City of Americ…
Tue 7/4/2023 7:04 am PDT
Total Engagements 377
Reactions 62
Comments 4
Shares 14
Post Link Clicks —
Other Post Clicks 297
City of Americ…
Tue 5/2/2023 8:26 am PDT
Total Engagements 351
Reactions 89
Comments 32
Shares 2
Post Link Clicks 16
Other Post Clicks 212
City of Americ…
Fri 7/21/2023 1:48 pm PDT
Total Engagements 329
Reactions 57
Comments 5
Shares 4
Post Link Clicks —
Other Post Clicks 263
The City’s most anticipated
event of the year is HERE! Join
us to celebrate the Fourth of…
American Canyon hosted a Volu
show its appreciation for the nu
whose hard work, dedication, a
We are thrilled to bring the
first all-inclusive park to
American Canyon, and we…
256
2023 AmCan CITY Dashboard | 8 of 11
Facebook Top Posts
Review your top posts published during the selected time period, based on the post’s lifetime performance.
Post Lifetime City of American Canyon - Government
Descending by Lifetime Engagements
City of Americ…
Fri 6/30/2023 11:19 am …
Total Engagements 295
Reactions 77
Comments 8
Shares 4
Post Link Clicks —
Other Post Clicks 206
City of Americ…
Fri 10/6/2023 10:00 am …
Total Engagements 293
Reactions 86
Comments 2
Shares 8
Post Link Clicks 1
Other Post Clicks 196
City of Americ…
Wed 9/6/2023 11:00 am…
Total Engagements 253
Reactions 35
Comments 1
Shares 28
Post Link Clicks 31
Other Post Clicks 158
Exciting news: the
Northampton Park playground
replacement project has…
At Tuesday’s City Council
meeting, American Canyon
recognized October as…
September is
#CleanSweepMonth—get
organized and rid your…
257
2023 AmCan CITY Dashboard | 9 of 11
Facebook Top Posts
Review your top posts published during the selected time period, based on the post’s lifetime performance.
Post Lifetime City of American Canyon - Government
Descending by Lifetime Engagements
City of Americ…
Sat 6/3/2023 10:12 am …
Total Engagements 246
Reactions 17
Comments 6
Shares 2
Post Link Clicks 56
Other Post Clicks 165
City of Americ…
Wed 12/20/2023 3:06 p…
Total Engagements 240
Reactions 89
Comments 4
Shares 6
Post Link Clicks —
Other Post Clicks 141
City of Americ…
Fri 8/25/2023 4:30 pm PDT
Total Engagements 229
Reactions 22
Comments 5
Shares 10
Post Link Clicks 29
Other Post Clicks 163
Happening Now! Don't miss
biggest yard sale event of the y
in American Canyon! There
At last night’s City Council
meeting, the American
Canyon Junior Wolves…
September is
#CleanSweepMonth—get
organized and rid your…
258
2023 AmCan CITY Dashboard | 10 of 11
Notes on Facebook Performance
Impressions and Engagement
Impressions and engagement decreased in 2023 compared to 2022, most likely due to the decrease in total published posts. 2023 had a total of 510 published posts, while 2022 had 812 published posts. However, the City still saw spikes of impressions and engagements throughout the year.
The year’s highest spike (in both impressions and engagement) occurred in July, tracing back to the following three posts: Fourth of July event promotional post, Northampton Park ribbon cutting announcement post and the post highlighting American Canyon Eagle’s interview with American Canyon Chamber of Commerce President Valerie Zizak-Morais.
The year’s second highest spike (in both impressions and engagement) occurred in May is attributed to the Volunteer Appreciation Event recap post and the post announcing Northampton Park’s new accessible play structure.
Top Posts*
1. January 3 post sharing storm/flooding tips. The post included a photo outlining storm safety tips and received 24 reactions, 1 comment and 24 shares.
2. June 21 post honoring Administrative Technician Sherri Cassidy for 20 years of service to the community. The post included a photo from Sherri receiving the proclamation at that week’s City Council meeting and received 34 reactions, 3 shares and 19 comments—all of which congratulated Sherri for her accomplishment.
3. January 8 post sharing American Canyon Fire Protection District’s original post announcing a road closure. The post received 40 reactions, 8 comments and 10 shares.
*Facebook’s top posts displayed on Sprout Social have higher numbers compared to the numbers seen natively. Sprout’s Facebook Insights tracks statistics not only on the original post but also across all shares of the post. If a shared post receives likes/comments, these engagements will also count toward the original post metrics.
The American Canyon community responds well to posts that display community appreciation and share important urgent information. Users love seeing the faces of American Canyon, but they also appreciate updates that affect day-to-day life.
Content themes
Community appreciation, American Canyon Fire Protection District,, flooding, road closure 259
2023 AmCan CITY Dashboard | 11 of 11
YouTube
Number of Subscribers: 479
This is an increase by 66 followers from January 2022 (+12.44%).
Number of Posts: 66
A bulk of the City’s posts were livestreams of public meetings.
Total Views: 14,813
The videos that gained the most traction this year were the Barn Owl Couple #1 video from 2020 (5,657 views), the Barn Owl Couple #2 video from 2020 (2,031 views) and the City of American Canyon Recruitment video (384 views).
Watch Time: 1,244.4 hrs
260
2023 AmCan PARKS & REC Dashboard
January 1, 2023 – December 31, 2023
261
2023 AmCan PARKS & REC Dashboard | 1 of 15
Included in this Report
City of American Canyon Parks and Recreat americancanyonparksandrec 262
2023 AmCan PARKS & REC Dashboard | 2 of 15
Cross-Network Profiles
Review your aggregate profile and page metrics from the reporting period.
Profile Reporting Period 1 1 All Twitter Post Types
Analytics Overview
Reporting Period
Jan 1, 2023 – Dec 31, 2023
2,227
17%
323
18%
1,151
58.1%
242,022
24.3%
9,928
4.2%
4.1%
16.1%
9,235
275.7%
Compare to
Jan 1, 2022 – Dec 31, 2022
1,903 394 728 194,708 9,525 4.9% 2,458
americancanyonpar
ksandrec
1,439 126 518 99,787 2,708 2.7% 4,890
City of American
Canyon Parks and
Recreation
788 197 633 142,235 7,220 5.1% 4,345
Profile Audience
Net
Audience
Growth
Published
Posts Impressions Engagements
Engagement
Rate (per
Impression)
Video
Views
Analytics by Platform
Facebook
Total Facebook Followers: 781
263
2023 AmCan PARKS & REC Dashboard | 3 of 15
Facebook Impressions
Review how your content was seen by the Facebook community during the reporting period.
Profile Reporting Period City of American Canyon Parks and Recreation This is an increase by 185 followers from January, with an annual growth of 31.04% Tripepi Smith is pulling the follower count natively from Facebook until Facebook releases the new pages experience API updates to Sprout Social. You may witness some discrepancy in the FB audience metrics reported by Sprout Social until this change occurs.
Organic and Paid Impressions, by Month
Impression Metrics Organic Paid Totals % Change
Impressions 140,210 11.7% 0 0% 142,235 11.3%
JAN
2023
FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC
0 5K
10K
15K
20K
25K
30K
Impressions
264
2023 AmCan PARKS & REC Dashboard | 4 of 15
Facebook Engagement
See how people are engaging with your posts during the reporting period.
Profile Reporting Period City of American Canyon Parks and Recreation Organic and Paid Reactions, Comments, Shares, Post Link Clicks, Other Post Clicks, by Month Engagement Metrics Totals % Change
Total Engagements 7,220 3.7%
Reactions 1,491 17.7%
Comments 207 25.5%
Shares 273 41.5%
Post Link Clicks 1,126 24.1%
Other Post Clicks 4,123 2.3%
JAN
2023
FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC
0 500
1,000
1,500
2,000
2,500
Engagements
265
2023 AmCan PARKS & REC Dashboard | 5 of 15
Facebook Top Posts
Review your top posts published during the selected time period, based on the post’s lifetime performance.
Post Lifetime City of American Canyon Parks and Recreation Descending by Lifetime Engagements
City of Americ…
Wed 7/26/2023 1:47 pm…
Total Engagements 730
Reactions 153
Comments 17
Shares 14
Post Link Clicks —
Other Post Clicks 546
City of Americ…
Thu 8/24/2023 6:00 pm …
Total Engagements 418
Reactions 19
Comments 33
Shares 6
Post Link Clicks 54
Other Post Clicks 306
City of Americ…
Tue 7/4/2023 5:59 pm PDT
Total Engagements 313
Reactions 57
Comments 4
Shares 3
Post Link Clicks —
Other Post Clicks 249
On behalf of the City of
American Canyon -
Government, American…
UPDATED PRICING! Get
ready to hit it out of the park
this Fall! Join our Adult Co-…
Parks & Recreation Director
Ikeda had fun dunking the
American Canyon Police…
266
2023 AmCan PARKS & REC Dashboard | 6 of 15
Facebook Top Posts
Review your top posts published during the selected time period, based on the post’s lifetime performance.
Post Lifetime City of American Canyon Parks and Recreation Descending by Lifetime Engagements
City of Americ…
Tue 10/24/2023 11:00 a…
Total Engagements 188
Reactions 15
Comments 14
Shares 4
Post Link Clicks 11
Other Post Clicks 144
City of Americ…
Sat 10/14/2023 9:00 am…
Total Engagements 188
Reactions 11
Comments 23
Shares 1
Post Link Clicks 8
Other Post Clicks 145
City of Americ…
Wed 7/5/2023 11:00 am…
Total Engagements 187
Reactions 47
Comments 1
Shares 12
Post Link Clicks 24
Other Post Clicks 103
Let’s get active and make
friendships, all while playing
volleyball! Sign up for the…
Let’s get active and make
friendships, all while playing
volleyball! Sign up for the…
Join us on Saturday, August 5
from 1 PM - 5 PM for our Water
Carnival at the Phillip West Aqu
267
2023 AmCan PARKS & REC Dashboard | 7 of 15
Facebook Top Posts
Review your top posts published during the selected time period, based on the post’s lifetime performance.
Post Lifetime City of American Canyon Parks and Recreation Descending by Lifetime Engagements
City of Americ…
Tue 4/4/2023 4:39 pm PDT
Total Engagements 156
Reactions 27
Comments 1
Shares 6
Post Link Clicks 57
Other Post Clicks 65
City of Americ…
Thu 9/21/2023 12:00 p…
Total Engagements 126
Reactions 25
Comments 8
Shares 10
Post Link Clicks 14
Other Post Clicks 69
City of Americ…
Wed 6/14/2023 1:00 pm…
Total Engagements 113
Reactions 13
Comments 3
Shares 5
Post Link Clicks 34
Other Post Clicks 58
We have an exciting announce
As promised, our NEW
of American Canyon - Governm
Celebrate Halloween like
never before! We’ve got
some spooky season fun…
We’re thrilled to share with
you our NEW Kids Paint Night
event that will enhance your…
268
2023 AmCan PARKS & REC Dashboard | 8 of 15
Facebook Top Posts
Review your top posts published during the selected time period, based on the post’s lifetime performance.
Post Lifetime City of American Canyon Parks and Recreation Descending by Lifetime Engagements
City of Americ…
Wed 8/30/2023 5:09 pm…
Total Engagements 111
Reactions 37
Comments 5
Shares 2
Post Link Clicks 38
Other Post Clicks 29
City of Americ…
Tue 6/6/2023 7:01 am PDT
Total Engagements 110
Reactions 6
Comments 4
Shares 3
Post Link Clicks 24
Other Post Clicks 73
City of Americ…
Wed 4/19/2023 7:02 am…
Total Engagements 98
Reactions 43
Comments 5
Shares 12
Post Link Clicks 13
Other Post Clicks 25
The new playground at Via
Bellagio Park is open for play!
If you haven't had a chance to
check out the expansive
selection of summer camps…
The City of American Canyon -
Government's Citywide Yard Sa
scheduled for June 2-4, 2023! I
Via Bellagio Park Play…
269
2023 AmCan PARKS & REC Dashboard | 9 of 15
Instagram Audience Growth
See how your audience grew during the reporting period.
Profile Reporting Period americancanyonparksandrec
Instagram
Net Follower Growth, by Month
Audience Metrics Totals % Change
Net Follower Growth 126 32.6%
JAN
2023
FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC
0 5
10 15
20 25
30 Net Follower Growth
270
2023 AmCan PARKS & REC Dashboard | 10 of 15
Instagram Impressions
Review how your content was seen by the Instagram community during the reporting period.
Profile Reporting Period americancanyonparksandrec
Organic and Paid Impressions, by Month
Impression Metrics Totals % Change
Impressions 99,787 49.2%
JAN
2023
FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC
0 5K
10K
15K
20K
Impressions
271
2023 AmCan PARKS & REC Dashboard | 11 of 15
Instagram Engagement
See how people are engaging with your posts, stories, and reels during the reporting period.
Profile Reporting Period americancanyonparksandrec
Organic Likes, Comments, Saves, Story Replies, by Month Impression Metrics Totals % Change
Organic Engagements 2,184 11.7%
Organic Likes 2,016 11%
Organic Comments 33 2.9%
Organic Saves 135 27.4%
Story Replies 0 0%
JAN
2023
FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC
0 100
200
300
400
500
Organic Engagements
272
2023 AmCan PARKS & REC Dashboard | 12 of 15
Instagram Top Posts
Review your top posts, stories, and reels published during the selected time period, based on the post, story, or reel’s lifetime performance.
Post Lifetime americancanyonparksandrec
Descending by Lifetime Engagements
americancanyo…
Fri 6/30/2023 12:02 pm …
Total Engagements 98
Likes 82
Comments 3
Shares 8
Saves 5
americancanyo…
Sun 11/26/2023 1:00 p…
Total Engagements 57
Likes 26
Comments 1
Shares 27
Saves 3
americancanyo…
Tue 11/21/2023 3:00 pm…
Total Engagements 57
Likes 25
Comments 0
Shares 29
Saves 3
A
Exciting news: the
Northampton Park playground
replacement project has…
A
Embrace the Magic of the Seas
us on Friday, December 1, 202
to 8 PM at Shenandoah Park fo
A
Embrace the Magic of the Seas
us on Friday, December 1, 202
to 8 PM at Shenandoah Park fo
273
2023 AmCan PARKS & REC Dashboard | 13 of 15
Instagram Top Posts
Review your top posts, stories, and reels published during the selected time period, based on the post, story, or reel’s lifetime performance.
Post Lifetime americancanyonparksandrec
Descending by Lifetime Engagements
americancanyo…
Wed 6/21/2023 11:41 a…
Total Engagements 52
Likes 38
Comments 0
Shares 12
Saves 2
americancanyo…
Mon 8/7/2023 1:21 pm P…
Total Engagements 47
Likes 42
Comments 0
Shares 4
Saves 1
americancanyo…
Mon 11/13/2023 5:00 p…
Total Engagements 46
Likes 30
Comments 3
Shares 13
Saves 0
A
First day of summer means
Soro is bringing the fun!
Interested in joining the…
A
Sweet as honey and buzzing
with fun! Our campers here at
Canyon Kids Adventure Day…
A
Congratulations to the Bay
Area Ballerz for winning the
Coed Softball Championship…
274
2023 AmCan PARKS & REC Dashboard | 14 of 15
Instagram Top Posts
Review your top posts, stories, and reels published during the selected time period, based on the post, story, or reel’s lifetime performance.
Post Lifetime americancanyonparksandrec
Descending by Lifetime Engagements
americancanyo…
Wed 7/12/2023 9:01 am…
Total Engagements 43
Likes 16
Comments 2
Shares 21
Saves 4
americancanyo…
Tue 7/4/2023 7:01 am PDT
Total Engagements 43
Likes 28
Comments 1
Shares 13
Saves 1
americancanyo…
Wed 4/12/2023 7:01 am…
Total Engagements 42
Likes 21
Comments 0
Shares 15
Saves 6
A
Wrap up your Summer at
the Wetlands for a fun
experience filled with s’mor…
A
The City’s most anticipated
event of the year is HERE! Join
us to celebrate the Fourth of…
A
The Citywide Yard Sale is sched
for June 2-4, 2023! If you’re
interested in hosting a sale, vis
275
2023 AmCan PARKS & REC Dashboard | 15 of 15
Instagram Top Posts
Review your top posts, stories, and reels published during the selected time period, based on the post, story, or reel’s lifetime performance.
Post Lifetime americancanyonparksandrec
Descending by Lifetime Engagements
americancanyo…
Fri 7/21/2023 1:48 pm PDT
Total Engagements 33
Likes 26
Comments 0
Shares 5
Saves 2
americancanyo…
Mon 7/17/2023 4:00 pm …
Total Engagements 33
Likes 30
Comments 1
Shares 1
Saves 1
americancanyo…
Thu 11/30/2023 11:00 a…
Total Engagements 31
Likes 15
Comments 0
Shares 15
Saves 1
A
We are thrilled to bring the
first all-inclusive park to
American Canyon, and we…
A
Who says sharks and mermaids
can’t be BFFs? Our campers
had an absolute blast paintin…
Embrace the Magic of the Seas
us on Friday, December 1, 202
to 8 PM at Shenandoah Park fo
276
2023 American Canyon PD Dashboard
January 1, 2023 – December 31, 2023
277
2023 American Canyon PD Dashboard | 1 of 15
Included in this Report
American Canyon Police Department amcanpd
278
2023 American Canyon PD Dashboard | 2 of 15
Cross-Network Profiles
Review your aggregate profile and page metrics from the reporting period.
Profile Reporting Period 1 1 All Twitter Post Types
Analytics Overview
Reporting Period
Jan 1, 2023 – Dec 31, 2023
11,901
12.1%
1,280
14.9%
351
8.3%
1,769,387
21.4%
212,930
7.7%
12%
11.3%
38,816
32.5%
Compare to
Jan 1, 2022 – Dec 31, 2022
10,613 1,114 324 1,457,226 197,704 13.6% 57,468
amcanpd 1,263 221 132 133,938 8,763 6.5% 8,204
American Canyon
Police Department
10,638 1,059 219 1,635,449 204,167 12.5% 30,612
Profile Audience
Net
Audience
Growth
Published
Posts Impressions Engagements
Engagement
Rate (per
Impression)
Video
Views
Analytics by Platform
Facebook
Total Facebook Followers: 10,462
This is an increase by 861 followers from January, with an annual growth of 8.97%. 279
2023 American Canyon PD Dashboard | 3 of 15
Facebook Impressions
Review how your content was seen by the Facebook community during the reporting period.
Profile Reporting Period American Canyon Police Department Tripepi Smith is pulling the follower count natively from Facebook until Facebook releases the new pages experience API updates to Sprout Social. You may witness some discrepancy in the FB audience metrics reported by Sprout Social until this change occurs.
Organic and Paid Impressions, by Month
Impression Metrics Organic Paid Totals % Change
Impressions 1,609,043 20.7% 0 0% 1,635,449 20.7%
JAN
2023
FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC
0 50K
100K
150K
200K
250K
300K
Impressions
280
2023 American Canyon PD Dashboard | 4 of 15
Facebook Engagement
See how people are engaging with your posts during the reporting period.
Profile Reporting Period American Canyon Police Department Organic and Paid Reactions, Comments, Shares, Post Link Clicks, Other Post Clicks, by Month Engagement Metrics Totals % Change
Total Engagements 204,167 6.2%
Reactions 34,025 29.2%
Comments 6,456 15.9%
Shares 1,415 31.7%
Post Link Clicks 1,754 85.8%
Other Post Clicks 160,517 10%
JAN
2023
FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC
0 5K
10K
15K
20K
25K
30K
35K
Engagements
281
2023 American Canyon PD Dashboard | 5 of 15
Facebook Top Posts
Review your top posts published during the selected time period, based on the post’s lifetime performance.
Post Lifetime American Canyon Police Department
Descending by Lifetime Engagements
American Cany…
Sun 5/21/2023 6:06 pm …
Total
Engagements
20,822
Reactions 489
Comments 130
Shares 29
Post Link Clicks 3
Other Post Clicks 20,171
American Cany…
Sun 5/21/2023 6:06 pm …
Total
Engagements
20,614
Reactions 489
Comments 124
Shares 29
Post Link Clicks 2
Other Post Clicks 19,970
American Cany…
Sun 5/21/2023 6:06 pm …
Total
Engagements
20,614
Reactions 489
Comments 124
Shares 29
Post Link Clicks 2
Other Post Clicks 19,970
On Sunday morning May 21, 20
just before 1:30 AM, ACPD rece
a report of shots fired from with
282
2023 American Canyon PD Dashboard | 6 of 15
Facebook Top Posts
Review your top posts published during the selected time period, based on the post’s lifetime performance.
Post Lifetime American Canyon Police Department
Descending by Lifetime Engagements
American Cany…
Thu 6/15/2023 2:38 pm …
Total
Engagements
10,209
Reactions 1,779
Comments 548
Shares 109
Post Link Clicks 4
Other Post Clicks 7,769
American Cany…
Wed 3/29/2023 6:15 pm…
Total Engagements 9,052
Reactions 618
Comments 114
Shares 21
Post Link Clicks 2
Other Post Clicks 8,297
American Cany…
Wed 12/20/2023 6:09 p…
Total Engagements 9,017
Reactions 370
Comments 61
Shares 19
Post Link Clicks —
Other Post Clicks 8,567
ACPD NEWS ALERT This
morning just before 1:00 A.M.
our officers were asked to b…
Early in the morning on Wedne
March 29, 2023, American Can
Police, with the assistance of N
As we come into
more rain in the next few week
we’d like to remind you that wi
283
2023 American Canyon PD Dashboard | 7 of 15
Facebook Top Posts
Review your top posts published during the selected time period, based on the post’s lifetime performance.
Post Lifetime American Canyon Police Department
Descending by Lifetime Engagements
American Cany…
Wed 3/29/2023 6:15 pm…
Total Engagements 8,782
Reactions 609
Comments 106
Shares 21
Post Link Clicks 2
Other Post Clicks 8,044
American Cany…
Wed 3/29/2023 6:15 pm…
Total Engagements 8,782
Reactions 609
Comments 106
Shares 21
Post Link Clicks 2
Other Post Clicks 8,044
American Cany…
Mon 7/31/2023 7:03 pm …
Total Engagements 7,247
Reactions 351
Comments 131
Shares 29
Post Link Clicks —
Other Post Clicks 6,736
Traffic Alert There is a 6
car traffic collision on Highway
29 just south of American…
284
2023 American Canyon PD Dashboard | 8 of 15
Facebook Top Posts
Review your top posts published during the selected time period, based on the post’s lifetime performance.
Post Lifetime American Canyon Police Department
Descending by Lifetime Engagements
American Cany…
Wed 3/22/2023 5:26 pm…
Total Engagements 6,912
Reactions 1,072
Comments 277
Shares 29
Post Link Clicks 1
Other Post Clicks 5,533
American Cany…
Sat 1/14/2023 9:45 am …
Total Engagements 6,524
Reactions 486
Comments 106
Shares 100
Post Link Clicks —
Other Post Clicks 5,832
American Cany…
Tue 4/4/2023 6:46 pm PDT
Total Engagements 6,388
Reactions 842
Comments 175
Shares 49
Post Link Clicks 5
Other Post Clicks 5,317
On Tuesday 03/21/23 shortly af
1:00 P.M., a female, later identi
as 21-year-old Melia Hughes fro
ROADWAY IS NOW OPEN
NB HWY 29 at Napa Junction is
closed due to flooding Use…
Today on 4/4/23, at approximat
8:37 a.m., a Walmart Loss
Prevention Officer called Ameri
285
2023 American Canyon PD Dashboard | 9 of 15
Instagram Audience Growth
See how your audience grew during the reporting period.
Profile Reporting Period amcanpd
Instagram
Net Follower Growth, by Month
Audience Metrics Totals % Change
Net Follower Growth 221 18.1%
JAN
2023
FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC
-20
0 20
40 60
80 Net Follower Growth
286
2023 American Canyon PD Dashboard | 10 of 15
Instagram Impressions
Review how your content was seen by the Instagram community during the reporting period.
Profile Reporting Period amcanpd
Organic and Paid Impressions, by Month
Impression Metrics Totals % Change
Impressions 133,938 30.6%
JAN
2023
FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC
0 5K
10K
15K
20K
25K
30K
35K
Impressions
287
2023 American Canyon PD Dashboard | 11 of 15
Instagram Engagement
See how people are engaging with your posts, stories, and reels during the reporting period.
Profile Reporting Period amcanpd
Organic Likes, Comments, Saves, Story Replies, by Month Impression Metrics Totals % Change
Organic Engagements 8,053 51.5%
Organic Likes 7,614 55.9%
Organic Comments 192 3.5%
Organic Saves 220 27.2%
Story Replies 27 52.6%
JAN
2023
FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC
0 500
1,000
1,500
2,000
2,500
Organic Engagements
288
2023 American Canyon PD Dashboard | 12 of 15
Instagram Top Posts
Review your top posts, stories, and reels published during the selected time period, based on the post, story, or reel’s lifetime performance.
Post Lifetime amcanpd
Descending by Lifetime Engagements
amcanpd
Mon 2/13/2023 1:02 pm …
Total Engagements 212
Likes 112
Comments 2
Shares 86
Saves 12
amcanpd
Sat 1/21/2023 10:00 am…
Total Engagements 196
Likes 191
Comments 4
Shares —
Saves 1
amcanpd
Sun 5/21/2023 6:06 pm …
Total Engagements 186
Likes 166
Comments 8
Shares —
Saves 12
A
On Sunday morning 02/12/23,
American Canyon Police Officer
made a traffic enforcement sto
A
Remember Tazz?! The 1.5 year
Shepherd mix from the Napa
County Animal Shelter and Ado
A
On Sunday morning May 21, 20
just before 1:30 AM, ACPD rece
a report of shots fired from with
289
2023 American Canyon PD Dashboard | 13 of 15
Instagram Top Posts
Review your top posts, stories, and reels published during the selected time period, based on the post, story, or reel’s lifetime performance.
Post Lifetime amcanpd
Descending by Lifetime Engagements
amcanpd
Thu 6/8/2023 3:06 pm PDT
Total Engagements 183
Likes 166
Comments 9
Shares —
Saves 8
amcanpd
Thu 7/13/2023 12:13 p…
Total Engagements 177
Likes 127
Comments 2
Shares 42
Saves 6
amcanpd
Mon 3/27/2023 6:11 pm …
Total Engagements 177
Likes 138
Comments 6
Shares 29
Saves 4
A
ACPD Stops Retail Theft
Suspects Driving Into
American Canyon On…
A
ACPD News Alert This
morning, just before 9:30 A.M.
our officers spotted a stolen…
A
On Sunday March 26th, near 4:
P.M. American Canyon Police
Officers made a traffic stop on…
290
2023 American Canyon PD Dashboard | 14 of 15
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Post Lifetime amcanpd
Descending by Lifetime Engagements
amcanpd
Sat 1/14/2023 9:43 am …
Total Engagements 175
Likes 163
Comments 3
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Saves 9
amcanpd
Mon 11/13/2023 10:10 a…
Total Engagements 170
Likes 163
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Sat 11/11/2023 9:25 am…
Total Engagements 166
Likes 161
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A
NB HWY 29 at Napa Junction is
closed due to flooding Use
alternate routes.…
A
If you see our officers around
and notice they are looking a
little fuzzy it’s because they…
A
From all of us at ACPD, we’d
like to wish past and present
service men and women a…
291
2023 American Canyon PD Dashboard | 15 of 15
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amcanpd
Tue 10/31/2023 11:09 p…
Total Engagements 158
Likes 154
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amcanpd
Wed 3/29/2023 6:15 pm…
Total Engagements 157
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Thu 10/5/2023 5:57 pm …
Total Engagements 152
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A
Happy Halloween from AC
Thank you to everyone who
stopped by to get some tricks a
A
Early in the morning on Wedne
March 29, 2023, American Can
Police, with the assistance of N
A
This week our
American Canyon Police
Officers had the privilege to…
292
The National Community Survey
™ • © 2001-2024 National Research Center, Inc.
The City of American Canyon 2024 Community Survey
Please complete this survey if you are the adult (age 18 or older) in the household who most recently had a birthday (the year of birth does not matter). Your responses are confidential and no identifying information will be shared.
1. Please rate each of the following aspects of quality of life in American Canyon. Excellent Good Fair Poor Don’t know American Canyon as a place to live .................................................................................. 1 2 3 4 5 Your neighborhood as a place to live .............................................................................. 1 2 3 4 5 American Canyon as a place to raise children ............................................................. 1 2 3 4 5 American Canyon as a place to work ............................................................................... 1 2 3 4 5 American Canyon as a place to visit ................................................................................. 1 2 3 4 5 American Canyon as a place to retire .............................................................................. 1 2 3 4 5 The overall quality of life in American Canyon ........................................................... 1 2 3 4 5 Sense of community ................................................................................................................ 1 2 3 4 5
2. Please rate each of the following characteristics as they relate to American Canyon as a whole.
Excellent Good Fair Poor Don’t know
Overall economic health of American Canyon............................................................. 1 2 3 4 5 Overall quality of the transportation system (auto, bicycle, foot, bus) in American Canyon............................................................................................................ 1 2 3 4 5 Overall design or layout of American Canyon’s residential and commercial areas (e.g., homes, buildings, streets, parks, etc.) ................................................. 1 2 3 4 5 Overall quality of the utility infrastructure in American Canyon (water, sewer, storm water, electric/gas, broadband) ........................................ 1 2 3 4 5 Overall feeling of safety in American Canyon .............................................................. 1 2 3 4 5 Overall quality of natural environment in American Canyon ............................... 1 2 3 4 5 Overall quality of parks and recreation opportunities ............................................ 1 2 3 4 5 Overall health and wellness opportunities in American Canyon ........................ 1 2 3 4 5 Overall opportunities for education, culture, and the arts..................................... 1 2 3 4 5 Residents’ connection and engagement with their community .......................... 1 2 3 4 5
3. Please indicate how likely or unlikely you are to do each of the following.
Very Somewhat Somewhat Very Don’t
likely likely unlikely unlikely know
Recommend living in American Canyon to someone who asks .....1 2 3 4 5 Remain in American Canyon for the next five years ...........................1 2 3 4 5
4. Please rate how safe or unsafe you feel:
Very Somewhat Neither safe Somewhat Very Don’t
safe safe nor unsafe unsafe unsafe know
In your neighborhood during the day ...................................... 1 2 3 4 5 6 In American Canyon’s downtown/commercial area
during the day ............................................................................... 1 2 3 4 5 6 From property crime ....................................................................... 1 2 3 4 5 6 From violent crime ........................................................................... 1 2 3 4 5 6 From fire, flood, or other natural disaster ............................. 1 2 3 4 5 6
5. Please rate the job you feel the American Canyon community does at each of the following.
Excellent Good Fair Poor Don’t know
Making all residents feel welcome ................................................................................... 1 2 3 4 5 Attracting people from diverse backgrounds .............................................................. 1 2 3 4 5 Valuing/respecting residents from diverse backgrounds ...................................... 1 2 3 4 5 Taking care of vulnerable residents (elderly, disabled, homeless, etc.) ........... 1 2 3 4 5
6. Please rate each of the following in the American Canyon community.
Excellent Good Fair Poor Don’t know
Overall quality of business and service establishments in American Canyon1 2 3 4 5 Variety of business and service establishments in American Canyon .............. 1 2 3 4 5 Vibrancy of downtown/commercial area ..................................................................... 1 2 3 4 5 Employment opportunities ................................................................................................. 1 2 3 4 5 Shopping opportunities ........................................................................................................ 1 2 3 4 5 Cost of living in American Canyon .................................................................................... 1 2 3 4 5 Overall image or reputation of American Canyon ..................................................... 1 2 3 4 5 293
The National Community Survey
™ • © 2001-2024 National Research Center, Inc.
7. Please also rate each of the following in the American Canyon community.
Excellent Good Fair Poor Don’t know
Traffic flow on major streets ............................................................................................... 1 2 3 4 5 Ease of public parking ............................................................................................................ 1 2 3 4 5 Ease of travel by car in American Canyon ..................................................................... 1 2 3 4 5 Ease of travel by public transportation in American Canyon ............................... 1 2 3 4 5 Ease of travel by bicycle in American Canyon ............................................................. 1 2 3 4 5 Ease of walking in American Canyon .............................................................................. 1 2 3 4 5 Well-planned residential growth ...................................................................................... 1 2 3 4 5 Well-planned commercial growth .................................................................................... 1 2 3 4 5 Well-designed neighborhoods ........................................................................................... 1 2 3 4 5 Preservation of the historical or cultural character of the community ............ 1 2 3 4 5 Public places where people want to spend time ........................................................ 1 2 3 4 5 Variety of housing options ................................................................................................... 1 2 3 4 5 Availability of affordable quality housing ..................................................................... 1 2 3 4 5 Overall quality of new development in American Canyon ..................................... 1 2 3 4 5 Overall appearance of American Canyon ...................................................................... 1 2 3 4 5 Cleanliness of American Canyon ....................................................................................... 1 2 3 4 5 Water resources (beaches, lakes, ponds, riverways, etc.) ..................................... 1 2 3 4 5 Air quality .................................................................................................................................... 1 2 3 4 5 Availability of paths and walking trails .......................................................................... 1 2 3 4 5 Fitness opportunities (including exercise classes and paths or trails, etc.) ... 1 2 3 4 5 Recreational opportunities .................................................................................................. 1 2 3 4 5 Availability of affordable quality food ............................................................................ 1 2 3 4 5 Availability of affordable quality health care ............................................................... 1 2 3 4 5 Availability of preventive health services ..................................................................... 1 2 3 4 5 Availability of affordable quality mental health care ............................................... 1 2 3 4 5 Opportunities to attend cultural/arts/music activities .......................................... 1 2 3 4 5 Community support for the arts ........................................................................................ 1 2 3 4 5 Availability of affordable quality childcare/preschool ............................................ 1 2 3 4 5 K-12 education .......................................................................................................................... 1 2 3 4 5 Adult educational opportunities ....................................................................................... 1 2 3 4 5 Sense of civic/community pride ........................................................................................ 1 2 3 4 5 Neighborliness of residents in American Canyon ...................................................... 1 2 3 4 5 Opportunities to participate in social events and activities .................................. 1 2 3 4 5 Opportunities to attend special events and festivals ............................................... 1 2 3 4 5 Opportunities to volunteer .................................................................................................. 1 2 3 4 5 Opportunities to participate in community matters ................................................ 1 2 3 4 5 Openness and acceptance of the community toward people
of diverse backgrounds ..................................................................................................... 1 2 3 4 5
8. Please indicate whether or not you have done each of the following in the last 12 months.
No Yes
Contacted the City of American Canyon (in-person, phone, email, or web) for help or information ........... 1 2 Contacted American Canyon elected officials (in-person, phone, email, or web) to express your opinion1 2 Attended a local public meeting (of local elected officials like City Council or County Supervisors, advisory boards, town halls, etc.) ............................................................................................................ 1 2 Watched (online or on television) a local public meeting ............................................................................................... 1 2 Volunteered your time to some group/activity in American Canyon ........................................................................ 1 2 Campaigned or advocated for a local issue, cause, or candidate .................................................................................. 1 2 Voted in your most recent local election ................................................................................................................................ 1 2 Used public transportation instead of driving ..................................................................................................................... 1 2 Carpooled with other adults or children instead of driving alone .............................................................................. 1 2 Walked or biked instead of driving ........................................................................................................................................... 1 2 294
The National Community Survey
™ • © 2001-2024 National Research Center, Inc.
The City of American Canyon 2024 Community Survey
9. Please rate the quality of each of the following services in American Canyon.
Excellent Good Fair Poor Don’t know
Public information services ............................................................................................. 1 2 3 4 5 Economic development ..................................................................................................... 1 2 3 4 5 Traffic enforcement ............................................................................................................ 1 2 3 4 5 Traffic signal timing ............................................................................................................ 1 2 3 4 5 Street repair ........................................................................................................................... 1 2 3 4 5 Street cleaning ....................................................................................................................... 1 2 3 4 5 Street lighting ........................................................................................................................ 1 2 3 4 5 Sidewalk maintenance ....................................................................................................... 1 2 3 4 5 Bus or transit services ....................................................................................................... 1 2 3 4 5 Land use, planning, and zoning ...................................................................................... 1 2 3 4 5 Code enforcement (weeds, abandoned buildings, etc.) ...................................... 1 2 3 4 5 Affordable high-speed internet access ....................................................................... 1 2 3 4 5 Garbage collection ............................................................................................................... 1 2 3 4 5 Drinking water ...................................................................................................................... 1 2 3 4 5 Sewer services ....................................................................................................................... 1 2 3 4 5 Storm water management (storm drainage, dams, levees, etc.) .................... 1 2 3 4 5 Power (electric and/or gas) utility ............................................................................... 1 2 3 4 5 Utility billing .......................................................................................................................... 1 2 3 4 5 Police services ....................................................................................................................... 1 2 3 4 5 Crime prevention ................................................................................................................. 1 2 3 4 5 Animal control ....................................................................................................................... 1 2 3 4 5 Ambulance or emergency medical services ............................................................. 1 2 3 4 5 Fire services ........................................................................................................................... 1 2 3 4 5 Fire prevention and education ....................................................................................... 1 2 3 4 5 Emergency preparedness (services that prepare the community for natural disasters or other emergency situations) ..................................... 1 2 3 4 5 Preservation of natural areas (open space, farmlands, and greenbelts) ..... 1 2 3 4 5 American Canyon open space ......................................................................................... 1 2 3 4 5 Recycling .................................................................................................................................. 1 2 3 4 5 Yard waste pick-up.............................................................................................................. 1 2 3 4 5 City parks................................................................................................................................. 1 2 3 4 5 Recreation programs or classes .................................................................................... 1 2 3 4 5 Recreation centers or facilities ...................................................................................... 1 2 3 4 5 Health services ...................................................................................................................... 1 2 3 4 5 Public library services ....................................................................................................... 1 2 3 4 5 Overall customer service by American Canyon employees
(police, receptionists, planners, etc.) ..................................................................... 1 2 3 4 5
10. Please rate the following categories of American Canyon government performance.
Excellent Good Fair Poor Don’t know
The value of services for the taxes paid to American Canyon .......................... 1 2 3 4 5 The overall direction that American Canyon is taking ........................................ 1 2 3 4 5 The job American Canyon government does at welcoming resident involvement 1 2 3 4 5 Overall confidence in American Canyon government .......................................... 1 2 3 4 5 Generally acting in the best interest of the community ...................................... 1 2 3 4 5 Being honest ........................................................................................................................... 1 2 3 4 5 Being open and transparent to the public ................................................................. 1 2 3 4 5 Informing residents about issues facing the community ................................... 1 2 3 4 5 Treating all residents fairly ............................................................................................. 1 2 3 4 5 Treating residents with respect .................................................................................... 1 2 3 4 5
11. Overall, how would you rate the quality of the services provided by each of the following? Excellent Good Fair Poor Don’t know
The City of American Canyon ......................................................................................... 1 2 3 4 5 The Federal Government .................................................................................................. 1 2 3 4 5 295
The National Community Survey
™ • © 2001-2024 National Research Center, Inc.
12. Please rate how important, if at all, you think it is for the American Canyon community to focus on each of the following in the coming two years.
Very Somewhat Not at all
Essential important important important
Overall economic health of American Canyon................................................................1 2 3 4 Overall quality of the transportation system (auto, bicycle, foot, bus) in American Canyon ..............................................................................................................1 2 3 4 Overall design or layout of American Canyon’s residential and commercial areas (e.g., homes, buildings, streets, parks, etc.) .....................................................1 2 3 4 Overall quality of the utility infrastructure in American Canyon (water, sewer, storm water, electric/gas, broadband) ..........................................1 2 3 4 Overall feeling of safety in American Canyon .................................................................1 2 3 4 Overall quality of natural environment in American Canyon ..................................1 2 3 4 Overall quality of parks and recreation opportunities ...............................................1 2 3 4 Overall health and wellness opportunities in American Canyon ...........................1 2 3 4 Overall opportunities for education, culture, and the arts........................................1 2 3 4 Residents’ connection and engagement with their community .............................1 2 3 4
13. How frequent do you visit the following parks in American Canyon? Once a week 1-2 times Less than 5 or more a month times a year Never Sports field .....................................................................................................................................1 2 3 4 Neighborhood parks ..................................................................................................................1 2 3 4 Open spaces ...................................................................................................................................1 2 3 4 Trails.................................................................................................................................................1 2 3 4 Dog park ..........................................................................................................................................1 2 3 4 Skate park ......................................................................................................................................1 2 3 4 Outdoor covered exercise equipment ................................................................................1 2 3 4 Sand volleyball courts ...............................................................................................................1 2 3 4 Tennis courts ................................................................................................................................1 2 3 4 Basketball courts .........................................................................................................................1 2 3 4 Bocceball courts ..........................................................................................................................1 2 3 4 Pickleball courts ..........................................................................................................................1 2 3 4
14. What are the primary reasons that you use parks in American Canyon (click all that apply) Enjoy the outdoors and nature
Walk, run, or bike for exercise
Walk your dog
Nature walks
Play sports
Participate in family activities
Picnic and general leisure
activities
Meet friends
Attend community events
Don’t use parks
15. What type of recreational activities do you or your family like to participate in American Canyon or elsewhere? (Select all that apply)
Recreational swim (pool)
Lap swim (pool)
Water exercise (pool)
Swim lessons
Basketball
Softball/Baseball
Soccer
Flag football
Arts and crafts
Summer camp
Outdoor nature programs
Running, walking, biking on trails
Community events
Photography
Playgrounds (visit/play)
Picnicking
Exercise and fitness classes
Enrichment-based classes (STEAM)
Seasonal and summer camps
Adult sports leagues
Open gym: basketball and volleyball
Badminton
Dance
Tennis
Pickleball
Bocceball
Skateboard/rollerskating
16. What is the most convenient program times for you and others in your household? Weekday mornings 9am-12pm
Weekday afternoons 12pm-4pm
Weekday evenings after 4pm
Weekend mornings 9am-12pm
Weekend afternoons 12pm-4pm
Weekend evenings after 4pm
Drop-in format, rather than ongoing activities
296
The National Community Survey
™ • © 2001-2024 National Research Center, Inc.
The City of American Canyon 2024 Community Survey
Our last questions are about you and your household.
Again, all of your responses to this survey are confidential and no identifying information will be shared.
D1. In general, how many times do you: Several Once A few times Every Less often Don’t times a day a day a week few weeks or never know
Access the internet from your home using
a computer, laptop, or tablet computer ......................1 2 3 4 5 6 Access the internet from your cell phone .......................1 2 3 4 5 6 Visit social media sites such as Facebook,
Twitter, Nextdoor, etc. .......................................................1 2 3 4 5 6 Use or check email ....................................................................1 2 3 4 5 6 Share your opinions online ...................................................1 2 3 4 5 6 Shop online ..................................................................................1 2 3 4 5 6 D2. Please rate your overall health.
Excellent Very good Good Fair Poor
D3. What impact, if any, do you think the economy will have on your family income in the next 6 months? Do you think the impact will be:
Very positive Somewhat positive Neutral Somewhat negative Very negative D4. How many years have you lived in
American Canyon?
Less than 2 years
2-5 years
6-10 years
11-20 years
More than 20 years
D5. Which best describes the building you live
in?
Single-family detached home
Townhouse or duplex (may share walls but
no units above or below you)
Condominium or apartment (have units
above or below you)
Mobile home
Other
D6. Do you rent or own your home?
Rent
Own
D7. About how much is your monthly housing
cost for the place you live (including rent,
mortgage payment, property tax, property
insurance, and homeowners’ association
(HOA) fees)?
Less than $300 $2,500 to $3,999
$300 to $599 $4,000 to $6,999
$600 to $999 $7,000 to $9,999
$1,000 to $1,499 $10,000 or more
$1,500 to $2,499
D8. Do any children 17 or under live in your
household?
No Yes
D9. Are you or any other members of your
household aged 65 or older?
No Yes
D10. How much do you anticipate your household’s total
income before taxes will be for the current year?
(Please include in your total income money from all
sources for all persons living in your household.)
Less than $25,000 $100,000 to $149,999
$25,000 to $49,999 $150,000 to $199,999
$50,000 to $74,999 $200,000 to $299,999
$75,000 to $99,999 $300,000 or more
D11. Are you of Hispanic, Latino/a/x, or Spanish origin? No Yes
D12. What is your race? (Mark one or more races to
indicate what race you consider yourself to be.)
American Indian or Alaskan Native
Asian
Black or African American
Native Hawaiian or Other Pacific Islander
White
A race not listed
D13. In which category is your age?
18-24 years 55-64 years
25-34 years 65-74 years
35-44 years 75 years or older
45-54 years
D14. What is your gender?
Woman
Man
Identify in another way go to D14a
D14a. If you identify in another way, how would you
describe your gender?
Agender/I don’t identify with any gender
Genderqueer/gender fluid
Non-binary
Transgender man
Transgender woman
Two-spirit
Identify in another way
Thank you! Please return the completed survey in the postage-paid envelope to:
National Research Center, Inc., PO Box 549, Belle Mead, NJ 08502 297
Annual Communications Report
March 19, 2024
298
Communications Team
We strive to:
• Create greater awareness of American Canyon’s initiatives and services. • Increase the community’s participation in local government. 1 Full-time
Communications
Manager
1 Part-time
Communications
Coordinator
Consultant
Support
(Tripepi Smith)
City Council,
Staff &
Community
Partners
299
A Look at the Numbers
300
Total Followers
16,915
8,390
479
2,702
(As of December 2023) 301
• Help Us Help You
• Live, Work & Play
• City Council Themes
Key Themes in 2023
302
Help Us Help You
303
Live, Work & Play
304
City Council Themes
305
• Additional Theme: Building Our Future, Together
• New & Improved Virtual City Hall
• Proactive placements to “Sell American Canyon”
• Annual Water Quality Report
• Summer, Fall & Spring Recreation Guides
• Finalizing Strategic Communications Plan
Looking Ahead
306
National Community
Survey Launch
Randomly selected households will receive mailed invitations Late April 2024
Online open participation will be available to all residents June 2024
The NCS Report, with the results will be published
August 2024
307
Launching
July 1, 2024
308
Questions?
309
CITY COUNCIL AGENDA
MARCH 19, 2024
STAFF REPORT
BUSINESS
ITEM NUMBER: 14.
TITLE
American Canyon Police Department Annual Report
RECOMMENDATION
Receive and file the American Canyon Police Department’s 2023 Annual Report.
CONTACT
Rick Greenberg, Police Chief
BACKGROUND & ANALYSIS
The American Canyon Police Department - a division of the Napa Sheriff’s Office - provides highquality law enforcement services in response to community needs.
In January, a Lieutenant was added and in October, a traffic enforcement Sergeant was added in furtherance of these services.
As American Canyon grows, additional resources are contemplated.
Statistics
The Annual Report (A:achment A) showcases all of the services provided. A summary of 2023 is below:
Over 4,100 Neighborhood Watch Sign Ups (up from >3,600 in 2022).
A slight decrease in vehicle the@ (65) and in burglaries (24) (from 70 and 29 in 2022 respectively)
Zero (0) homicides
One (1) fatal traffic accident
Total collisions on local roads (67) were down significantly in 2023 (from 107 in 2022).
Responded to 15,294 calls for service, booked 607 people into jail and booked 60 firearms into property.
The California Department of JusFce's 2022 "clearance rate" statewide was 41% for violent crime and 7.2% for property crime.
310
In contrast, ACPD’s clearance rate for violent crimes was 76% and property crimes was 43%. (Note: 2023 DOJ statistics are not available at the time of this report)
COUNCIL PRIORITY PROGRAMS AND PROJECTS
Public Safety: "Ensure American Canyon remains a safe community."
FISCAL IMPACT
In 2019, the City and County entered into an updated agreement for the conFnuaFon of police services. The fixed-fee amount of the contract for FY 2023/24 is $8,473,148. Sufficient funds exist in the FY 23/24 Budget to cover this expense.
The agreement expires on June 30, 2024. City staff are currently reviewing a proposal from the Napa Sheriff's Office for the next agreement - the costs of which will be incorporated into the FY 24/25 Budget.
ENVIRONMENTAL REVIEW
15378(b) - The acFon is not a "Project" subject to the California Environmental Quality Act ("CEQA") because it does not qualify as a "Project" under Public Resources Code SecFons 21065 and 21080 and in Section 15378(b) of Title 14 of the California Code of Regulations.
ATTACHMENTS:
2023 American Canyon Police Department Report
311
AMERICAN CANYON
POLICE DEPARTMENT
2023 ANNUAL REPORT
Published March 2024
312
1 AMERICAN CANYON POLICE DEPARTMENT
TABLE OF CONTENTS
2 Message from the Chief
3 Department Overview
3 Communications
4 Department Directory
5 Community Resource Officer
7 Community Engagement
9 K-9 Unit
11 School Resource Officers
12 Police Records and Technicians
13 Traffic Data
15 Crime Statistics
17 Additional Resources
22 Animal Services
313
2023 ANNUAL REPORT 2
MESSAGE FROM THE CHIEF
As we reflect on the past year, I am pleased
to present the 2023 American Canyon Police
Department Annual Report. It is with great pride
that I share the accomplishments and initiatives
undertaken by our dedicated officers and staff to
ensure the safety and well-being of our community.
One of our primary focuses in 2023 was
strengthening our bond with the community
through robust community policing efforts.
We believe that fostering positive relationships
and open lines of communication between law
enforcement and the public is essential for creating
a safer and more secure environment for all.
We actively participated in various local events
throughout the year, reinforcing our presence
and accessibility. Through consistent involvement
in community activities, we aim to break down
barriers and create an environment where everyone
feels comfortable approaching us. We believe that
a collaborative approach is key to addressing the
challenges and opportunities our community faces.
Your input and perspectives play a crucial role in
shaping our policing strategies to better serve our
community's unique needs.
National Night Out, an annual community
building initiative that promotes police-community
partnerships and neighborhood camaraderie,
was a resounding success. We also continued our
"Coffee with the Cops" program, which provides
an opportunity for informal conversations with
our officers over a cup of coffee.
We recognize that effective policing goes hand
in hand with strong community relationships
and these gatherings allow us to engage with
you on a personal level — addressing concerns,
answering questions and building trust.
I extend my deepest gratitude to each member
of our community for your support, enthusiasm
and commitment to making American Canyon a
wonderful place to live, work and play! We look
forward to the journey ahead, standing side by
side as partners in the shared responsibility of
community safety.
Thank you for entrusting ACPD with the privilege
of serving you.
– Chief Rick Greenberg
COMMUNITY SNAPS
314
3 AMERICAN CANYON POLICE DEPARTMENT
DEPARTMENT OVERVIEW
The City of American Canyon was incorporated
in 1992. Prior to that, as an unincorporated area
of Napa County, the area was policed by Napa
County Sheriff’s deputies and California Highway
Patrol (for traffic enforcement). In 1992, when
the area became an incorporated city, the new
City elected to contract with the Napa County
Sheriff’s Office for all municipal police services.
In 2019, the City and County entered into a new threeyear agreement to continue this service. The 2023/24 contract with Napa County is $8,473,148. The current
3-year agreement expired on June 30, 2022, with two
additional option years for an eventual agreement
expiration of June 30, 2024. When drafting these
agreements, the City of American Canyon and the
Napa County Sheriff’s Office plan for cost projections
and anticipated future expenses.
COMMUNICATIONS
In Case of an Emergency: Dial 911
Business Office: (707) 551-0600
Report Suspicious Activity: (707) 253-4451
CityofAmericanCanyon.org/Police
AMERICAN CANYON POLICE DEPARTMENT
911 Donaldson Way East
American Canyon, CA 94503
Our lobby is open Monday – Friday, from 8:30am – 5pm
Subscribe to receive our monthly Neighborhood Watch newsletters at CityofAmericanCanyon.org/Email
FOLLOW US ON SOCIAL MEDIA
@American.Canyon.Police.Department
@amcanpd
SOCIAL MEDIA 2023 2022
Facebook # of Followers 10,462 9,533
Instagram # of Followers 1,263 -
DURING EMERGENCIES
In a continuing effort to keep Napa County residents safe and informed, the Napa County Office of Emergency Services transitioned in 2023 to a new, more robust countywide notification system called Alert Napa County. Alert Napa County is the enhanced platform from the Nixle system. Anyone who had optedin to receive messages by Nixle was automatically enrolled into Alert Napa County (without customization features) and will continue to receive emergency notifications as they always have. ACPD primarily uses the Napa County Sheriff’s Office notification account. Visit https://ReadyNapaCounty.org/ to sign up and find all the details about Alert Napa County.
Sirens are an additional part of our emergency alert system. In times of an emergency, our officers will drive through neighborhoods, activating their sirens to provide the emergency alert. If you hear a siren, please do not call 911. Check our website, Alert Napa County notification, on your mobile device or listen to local radio stations (KVYN and KVON). Any of these sources should be able to give you additional details regarding the purpose of the alert. A siren alert could indicate a number of situations, such as the need to evacuate or shelter in place.
A NOTE ABOUT REACHING US
Nextdoor is a popular site for local residents, but the Police Department is not able to monitor it.
We cannot see the messages you post. If you are reporting a crime or want to get a message to us, Nextdoor is not the way to do that! The phone is still the best way to contact the police department.
If you would like to sign up to connect with your neighbors, visit www.Nextdoor.com. 315
2023 ANNUAL REPORT 4
AMERICAN CANYON
POLICE DEPARTMENT
911 Donaldson Way East,
American Canyon, CA 94503
Chief R. Greenberg
Sgt. T. Kvamme Sgt. J. Scott
T. Braudrick J. Coleman C. Fallon T. Heuschel
P. Lasher A. Lecount J. McLeod
E. Mijares M. Morgan M. Patterson K. Piceno R. Proctor
C. Roberts A. Srinivas K. Walsh C. Winegar
Sgt. C. Schneider Sgt. K. Van Dyke
Lt. N. Dudley
Sgt. J. Pisaro
J. Hartley
M. Hudson A. Maldonado
M. Samida
CityofAmericanCanyon.org/Police cityofamericancanyon.org/police 316
5 AMERICAN CANYON POLICE DEPARTMENT
COMMUNITY RESOURCE OFFICER
ACPD features a dedicated
Community Resource Officer (CRO),
Maureen Patterson, whose efforts
significantly contribute to fostering
community connections, proactively
preventing crime and providing numerous
other benefits to the community.
In addition to supporting
her partner, Lobo, in various
engagements and fanfare, the CRO
oversees the following responsibilities:
Over 4,100 Neighborhood Watch
Sign Ups (up from >3,600 in 2022)
• Coordinating American Canyon’s Neighborhood
Watch (NW) Program
• ACPD introduced the ACPD-specific NW Mascot,
"Lobo: Weapon of Crime Destruction," in May
2018. In Lobo's inaugural year, NW enrollment
surged from 150 to over 500 residents. By the
end of 2020, enrollment had surpassed 1,600;
currently, it stands at over 4,100.
• Join the Neighborhood Watch Program today at
www.cityofamericancanyon.org/lobospack
• Coordinating the Home Surveillance Camera
Registry Program: Residents can register their home
video surveillance through the city website, enabling
the police department to be aware of addresses
with cameras. This database facilitates officers in
contacting homeowners to see if their footage could
aid in solving crimes. Currently, 153 residents are part of the NW Camera Registry, up from 127 last year.
• Reviewing new housing and commercial
development plans with a Crime Prevention
through Environmental Design lens.
• Educating the public about crime trends, offering
tips on securing homes or businesses and assisting
neighborhoods in setting up their NW groups.
• Conducting monthly meetings with
managers of multifamily housing complexes
to share information on property-related crime
and suggest improvements.
• Facilitating the Crime-Free Multi-Housing Program,
allowing property managers to add a crime-free
addendum to leases, simplifying the eviction
process for tenants engaged in criminal activities.
• Collaborating with local businesses to access and
utilize their security surveillance cameras for crime
resolution and business protection. Providing crime
prevention strategies and tips to discourage criminal
activities at their establishments.
• Working with probation to identify gang members,
conducting probation searches to reduce gang
activity and collaborating with the Public Works
Department and property owners to swiftly remove
gang-related graffiti.
• Identifying homeless individuals and
connecting them to available services.
• Participating in local events, parades and festivals. • Presenting to community and school groups.
• Maintaining ongoing communication through
social media and monthly NW newsletters.
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2023 ANNUAL REPORT 6
318
7 AMERICAN CANYON POLICE DEPARTMENT
COMMUNITY ENGAGEMENT
The American Canyon Police Department is committed to
community-centric policing, cultivating strong connections with residents through a diverse range
of community engagement initiatives.
From our annual participation in the National Night Out campaign, celebrating its 40th year by fostering police community partnerships at neighborhood block parties
every first Tuesday evening in August, to collaborating with Special Olympics athletes in the annual Law Enforcement Torch Run, ACPD takes pride in actively engaging in local events. In informal yet pivotal settings, ACPD hosts "Coffee with the Cops" at local coffee shops, creating a relaxed environment for residents to connect with officers, discuss concerns and fortify community bonds. This commitment
expands as ACPD opens its doors to the community
through the Citizens Academy program, providing insights into law enforcement operations
These initiatives form part of a broader effort to connect with residents throughout the city, including at events like Meet Me in the Street and 4th of July, highlighting ACPD's comprehensive approach to community involvement
and its steadfast dedication to creating a safer and more united American Canyon.
NATIONAL NIGHT OUT
SAVE THE DATE FOR NATIONAL NIGHT OUT 2024
TUESDAY, AUGUST 6, 2024
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2023 ANNUAL REPORT 8
COMMUNITY ENGAGEMENT
4TH OF JULY
COFFEE WITH THE COPS CITIZENS ACADEMY
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9 AMERICAN CANYON POLICE DEPARTMENT
K-9 UNIT: OFFICER MCLEOD & BRODY
Officer Jade McLeod has worked for the Napa Sheriff’s Office since January 2019, and before that, he worked with the Vallejo police department for five years. In June 2021, Officer McLeod was paired with his K9 Partner “Brody.” Brody is a Belgian Malinois who turned 5 in October of 2023.
Brody weighs 84 pounds and has served the citizens of American Canyon since June 2021. When Brody is not patrolling the streets of American Canyon with Officer McLeod, he enjoys his free time at home with the McLeod family, relaxing and playing in the yard.
Brody is trained in handler protection, suspect apprehension, explosives and human detection. In 2023, Brody participated in four K-9 demonstrations, 10 bomb sweeps and 13 patrol deployments while assisting with multiple felony arrests.
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2023 ANNUAL REPORT 10
K-9 UNIT: OFFICER HUDSON & BRICK
Officer Mike Hudson has worked with the Napa County Sheriff’s Office since January 2017. In June 2021, Officer Hudson was paired with his K-9 partner “Brick.” Brick is a 4-year-old Belgian Malinois that weighs 90 lbs. He has served the citizens of American Canyon for the past two and a half years. Brick is part of Officer Hudson’s family when not at work and goes home with Officer Hudson at the end of every shift.
Brick is trained in handler protection, suspect apprehension, narcotics detection and human detection.
In 2023, Brick participated in four K-9 demonstrations, 16 narcotic-related deployments, 21 patrol deployments and assisted in over 30 felony arrests.
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11 AMERICAN CANYON POLICE DEPARTMENT
SCHOOL RESOURCE OFFICERS
School Resource Officers (SROs) are on both the American Canyon High (ACHS) and Middle School (ACMS) campuses to provide a safe school community and help youth through some difficult challenges. They work with the schools to help provide kids with the tools and understanding they need to grow into successful adults.
With young residents of our city, ACPD SROs truly become the “friendly neighborhood cop.” In 2015, we added an SRO to ACMS through a three-year contract between the Napa Valley Unified School District (NVUSD) and the City, with the increased cost covered by NVUSD. In 2021, the City and NVUSD agreed on a new contract in which the City and NVUSD share the cost, 50/50, for the SRO at both schools. • Fiscal Year 2020/2021: NVUSD $ 118,498 City $ 118,498 • Fiscal Year 2021/2022: NVUSD $ 153,754 City $ 153,754 • Fiscal Year 2023/2024: NVUSD $ 162,826 City $162,826
The SRO program is a great example of a Community Policing strategy at work. The City and NVUSD will work towards a new agreement so that the program can continue in the upcoming school years.
OFFICER JOSH COLEMAN
ACHS RESOURCE OFFICER
Total Calls for Service at ACHS: 84
Total Police Reports Taken at ACHS: 33
OFFICER TONY HEUSCHEL
ACMS RESOURCE OFFICER
Total Calls for Service at ACMS: 38
Total Police Reports Taken at ACMS: 7
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2023 ANNUAL REPORT 12
POLICE & RECORD TECHNICIANS
In addition to the sworn officers in American Canyon,
ACPD also has one other Napa County employee, a
Records Technician, who supports front office tasks,
including phone and lobby reception, the release of
police reports, processing of accounts payable, etc.
ACPD also has two civilian staff positions: City of
American Canyon employees, Police Technicians.
ACPD Police Technicians provide parking
enforcement, abandoned vehicle towing,
property and evidence processing, assistance
with traffic at schools, traffic controls during large
incidents, community outreach and other special
projects that may come up.
They are also specially trained to be Child Safety Seat Technicians and assist residents with properly fitting
and installing their child seats.
• Add
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13 AMERICAN CANYON POLICE DEPARTMENT
TRAFFIC DATA
Safety for pedestrians, bicyclists and drivers on our neighborhood streets, especially in school zones, is a top priority for ACPD. Our officers and Police Technicians tend to focus on school traffic during morning drop-off and afternoon pick-up times. The remaining hours of their day are focused on community safety needs as identified either by their own observations or through complaints and accident history.
Through the City of American Canyon Traffic Calming Program, we aim to take a data-driven approach to focus infrastructure design, public education and enforcement efforts around the goal of zero traffic fatalities or severe injuries. As a community, each of us contributes to the success of ensuring American Canyon remains the best place to live, work and play safely. We encourage everyone to do their part in creating a culture of safety in our community.
Report Traffic Safety Concerns, learn more and take the We ♥ Safe Streets pledge at CityofAmericanCanyon.org/SafeStreets or scan the QR Code.
TRAFFIC 2023 2022 2021
Traffic Citations
Traffic Citations - Local Roads 493 806 344
Traffic Citations - SR29 205 360 184
Stop Sign Violations 140 258 109
Speeding 146 352 75
School Bus Stop 95 167 86
Driving with Cell Phone 41 136 60
DUI Arrests (All) 50 63 74
DUI Cases Involving Drugs 10 11 14
Total Collisions 127 170 159
Collisions - Local Roads 67 107 89
Collisions - SR29 60 63 70
Fatal 1 0 1
Injury 32 37 44
Non-Injury 10 133 137
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2023 ANNUAL REPORT 14
MASTERS OF THE ROAD: AMERICAN CANYON
PD'S ADVANCED MOTOR OFFICER TRAINING
MEET THE NEWEST ADDITION TO OUR
TRAFFIC UNIT — SERGEANT SCHNEIDER!
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15 AMERICAN CANYON POLICE DEPARTMENT
CRIME STATISTICS
• The California Department of Justice lists the 2022 clearance rate for violent crime at 41% and property crime at 7.2%. In 2022 ACPD’s clearance rate for violent crimes 76% and property crimes is 43%. • 22 incidents required the use of force.
• 8 individuals were taken into temporary custody for mental health evaluations. • 60 illegally possessed firearms were seized by ACPD.
STATISTICS 2023 2022 2021
Crimes
Homicide 0 0 0
Rape 13 7 3
Robbery 11 16 10
Assault 98 147 136
Burglary 24 29 37
Larceny 256 290 280
Auto Theft 65 70 57
Recovered Stolen Vehicles 25 24 _
Other Data
Calls for Service 15,294 16,702 15,903
Reports 1,173 1,814 1,671
Arrests 607 517 482
Misdemeanor Citations 172 344 242
Pursuits 42 67 42
Terminated Pursuits 14 15 –
CALLS FOR SERVICE
NSO - 25,056
ACPD - 15,294
ARRESTS BY HOME CITY
TOTAL: 607
Napa 7%
Vallejo 26%
Others 48%
American Canyon 19%
TOTAL
ARRESTS:
607
327
2023 ANNUAL REPORT 16
328
17 AMERICAN CANYON POLICE DEPARTMENT
ADDITIONAL RESOURCES
In addition to the services the American Canyon community receives from the 26 personnel working in American Canyon, there are many services that the Sheriff’s Office provides. Additional services include hiring, training, worker’s compensation, Honor Guard, SWAT, crisis negotiation, civil process, Coroner’s Office, investigations, records, NSIB, sUAS (“drone”) Team, Mobile Field Force and problem-oriented policing. A few of these services are described in more detail below.
SPECIAL WEAPONS AND TACTICS
The SWAT (Special Weapons and Tactics) team is utilized to minimize dangers to the public, employees and suspects in critical incidents. A critical incident refers to hostage situations, armed barricaded subjects, sniper situations, other incidents that present a high degree of danger to life or property, search and rescues, crowd control events and any event requiring the response of specially trained personnel to resolve the situation.
The SWAT Team comprises 12 deputies trained in the use of special weapons, anti-sniper tactics, methods of capturing armed barricaded suspects, rescuing hostages, search and rescue, crowd control, disaster assistance and other tactics and skills necessary for the resolution of critical incidents.
The Sheriff’s SWAT team comprises deputies with patrol experience, who must pass an interview process, a rigorous physical test and a Basic SWAT Academy. Each SWAT member participates in approximately 144 hours of additional tactical training per year. The Sheriff’s SWAT team frequently trains with the Napa Police Department. Both SWAT teams respond together to most critical incidents. Both teams utilize Crisis Negotiators (eight trained members) to bring peaceful resolution to hazardous situations.
NAPA SPECIAL INVESTIGATIONS BUREAU (NSIB)
The Napa Special Investigations Bureau is a county-wide drug task force comprised of Napa County Sheriff’s Office, Napa Police Department, California Highway Patrol, Napa County District Attorney’s Office and Napa County Probation Department employees. They also specialize in the investigation of human sex trafficking cases.
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2023 ANNUAL REPORT 18
ADDITIONAL RESOURCES
sUAS TEAM
The Napa Sheriff’s Small Unmanned Aircraft System Team (sUAS) or Drone Team is an integral part of law enforcement operations and is a valuable resource that helps protect the safety of the community and our Deputies. The team comprises seven pilots who have undergone strict training and licensing certified by the Federal Aviation Administration (FAA). The team also attends monthly departmental training focusing on flight proficiency, legal and policy compliance and scenario-based exercises.
When available and used, drones allow law enforcement officers to approach and evaluate situations at a distance. In turn, this can provide for safer outcomes for potentially violent events. Drones also have the ability to search terrain that is not easily or quickly accessible by car or foot and can provide aerial support for search and rescue missions. This occurred several times in 2023 when our team assisted in looking for missing persons in rural areas.
The team was deployed 70 times in 2023 to assist with law enforcement-related calls. Many of these calls involved armed barricaded suspects or suspects who had fled on foot from crimes and were hiding in or around community members' properties. Throughout the year, the team also flew to take evidentiary crime scene photos for community outreach demonstrations and to evaluate flood damage during Napa County's major winter storms. The team assisted neighboring law enforcement agencies 30 times throughout the year.
The Sheriff’s Office has always adhered to strict FAA regulations for its drone team. In 2023, the team underwent a stringent renewal process for its waivers from the FAA, granting specific permissions to operate and fly our drones for the community. Team goals for 2024 are to begin regional law enforcement drone training and team expansion by adding additional pilots and drone equipment. 330
19 AMERICAN CANYON POLICE DEPARTMENT
ADDITIONAL RESOURCES
HAZARDOUS DEVICES TEAM (BOMB SQUAD)
The Napa County Sheriff’s Office Explosives Ordinance Disposal Team (EOD), commonly referred to as the Bomb Squad, responds to calls for service related to suspicious packages, unexploded ordinance, improvised explosive devices, homemade devices and labs within all areas of the county of Napa. Additionally, they provide the same services for the counties of Solano and Lake. EOD K-9s assist them from Napa and Solano Counties with explosives sweeps for large public events and dignitaries visiting the Napa Valley. Additionally, they provide demonstrations and education to patrol deputies at the agency and academy levels. Team members are responsible for the inspection and compliance overview of blasting permits in Napa County.
Team members attend an intensive 6-week training course and are governed by FBI guidelines for training and readiness. Members are required to maintain a minimum of 24 hours or related training per month and a 40-hour course per year.
HIGHLIGHTS
• 7 call-outs for suspicious packages, military ordinance, hoax devices, explosives recovery and disposals, including calls in Napa, Solano and Lake Counties. • 6 explosives and suspicious package sweeps at public events. EOD K-9s were utilized on all of the sweeps. • 2 public demonstrations and law enforcement education and training classes. 331
2023 ANNUAL REPORT 20
ADDITIONAL RESOURCES
HONOR GUARD
The Napa Sheriff’s Office Honor Guard was formed to perform official remembrance ceremonies and funeral details for law enforcement professionals who have passed away in the line of duty. The Honor Guard also conducts flag raising duties at various civic events that require a dignified display and presentation of our nation’s flag. The Honor Guard is trained in the aspects of drill and ceremony, flag presentations, and funeral details.
The Honor Guard provides a symbolic and professional display of respect and gratitude for officers who have died either in the line of duty, while an active member of the department or after they retire from the department. The Honor Guard provides a positive image as ambassadors of the Napa
Sheriff’s Office, the County of Napa and the community by participating in memorials, parades and other special events.
MOBILE FIELD FORCE
The Napa Sheriff’s Office trains and equips a Mobile Field Force (MFF) team. The team comprises 25 Deputies and three Sergeants (many of whom are assigned to ACPD). All of the MFF team members attend a 40-hour training course through the Federal Emergency Management Agency (FEMA), along with refresher training throughout the year. The Lieutenant who oversees the team can also call upon the MFF to fill mutual aid requests for areas impacted by earthquakes, floods or fires. 332
21 AMERICAN CANYON POLICE DEPARTMENT
ADDITIONAL RESOURCES
INVESTIGATIONS BUREAU (DETECTIVES)
The Investigations Bureau is responsible for all criminal investigations and works closely with the crime lab.
The Bureau has a Lieutenant, a Detective Sergeant, seven Investigators and a Secretary. There are two Evidence Specialists and an Evidence Technician in the Evidence Bureau.
Investigators perform follow-up on crimes against persons, such as sexual assaults, child abuse and neglect, elder and dependent adult abuse, domestic violence, murder, manslaughter, questionable deaths, mayhem, kidnapping, as well as all criminal offenses committed within county correctional facilities. They also investigate major property crimes, including frauds, embezzlements, forgeries, computer crimes and runaway juveniles/ missing persons. All investigators are part of the Napa County Major Crimes Task Force.
HIRING
Applicants face a rigorous hiring process. They file an application, go through an oral interview, complete a pre-background packet, complete waivers and a 25-page background packet and go through another interview about the information contained in the packets. A thorough background investigation is then conducted (friends, family, co-workers and neighbors are contacted, credit and criminal history checks are completed).
Applicants must pass a physical agility test and complete a polygraph packet and exam. If the applicant has not been disqualified, they may receive a conditional job offer. The conditional part means that they have a job if they successfully pass a physical exam, psychological exam and Sheriff’s Interview. In addition, the new hire must successfully complete a 16-week field training program with experienced deputies. The Sheriff’s Office Administrative Lieutenant oversees recruitment, testing and background investigations.
TRAINING
The Administrative Lieutenant is responsible for ensuring department-wide compliance with Peace Officer Standard Training (POST) requirements. POST has established training and hiring standards for law enforcement in California. Deputies must attend a 664 (minimum) hour basic academy and then successfully complete a field training program after being hired.
After completing their probationary period, Deputies must attend regular training that includes a minimum of 24 hours of perishable skills training every two years and 24 additional hours of continuing professional training every two years. The perishable skills training includes driving, firearms, defensive tactics, First Aid/CPR and Tactical Communication.
The Sheriff’s Office Administrative Lieutenant ensures officers assigned to ACPD meet their POST training requirements. In addition to minimum requirements, the Lieutenant works with the Chief of Police to ensure officers attend training that aligns with the officer’s assignment at ACPD. 333
2023 ANNUAL REPORT 22
ANIMAL SERVICES
American Canyon has a separate contract ($62,970 for FY 23/24) with Napa County Sheriff’s Office for Animal Services. Animal Services Officers work out of the main Sheriff’s Office on Airport Blvd. The officers are supervised by a Napa Sheriff’s Sergeant. There is one Senior Animal Services Officer and five Animal Services Officers. There is at least one Animal Services Officer working 7 days a week, between 6 AM and 11 PM.
After 11 PM, an officer is assigned to be on call for emergencies only; emergencies primarily consist of vicious or injured animals.
Animal Services (officers) is separate from the Animal Shelter, which is run by Napa County Environmental Management. Animal Services Officers do not investigate noise complaints (usually barking dogs); those complaints are handled by the American Canyon Police Department. Generally, Animal Services Officers deal with domestic animals; California Fish and Wildlife handles wild animals.
The Animal Services Officer’s primary mission is to prevent the spread of rabies. They investigate dog bites and dangerous animals, capture stray or injured animals and investigate the abuse or neglect of animals in unincorporated Napa County, and the cities of Napa, American Canyon and Yountville.
Officers deal with a variety of types and sizes of (mostly) domestic animals. In addition to dogs and cats, they have handled cows, horses, roosters, llamas, emus, goats, rabbits, skunks, snakes and bats.
IN 2023, ANIMAL SERVICE OFFICERS
HANDLED 3,989 INCIDENTS, 612 IN AMERICAN CANYON.
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AMERICAN CANYON
POLICE DEPARTMENT
2023 ANNUAL REPORT
CONTACT US
Public Safety Building
911 Donaldson Way East
American Canyon, CA 94503
Emergency — 911
Non-Emergency — (707) 551-0600
Dispatch — (707) 253-4451
CityofAmericanCanyon.org/Police
FOLLOW US
Facebook @American.Canyon.Police.Department
Instagram @amcanpd
YEAR-ROUND PRESCRIPTION DRUG DISPOSAL BIN
Our lobby houses a prescription drug disposal bin where you can safely and responsibly dispose of your expired or unused medications — it's entirely FREE. Simply secure
your medications in a plastic bag before dropping them off.
Remember to recycle your empty plastic bottles at home.
Please note: NO NEEDLES and NO LIQUIDS are accepted.
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City Council Update
March 19, 2024
Maintenance and Utilities
Department
336
• Environmental Services
• Division Update
• 2
• Environmental Services
• Division Update
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338
2023 Annual Compliance Reports to RWQCB
1. Self Monitoring Report
• 1826 Compliance samples evaluated
• WRF did not violate NPDES effluent limits
• Constructed Wetlands Management Plan was updated and submitted • Treated 680.5 million gallons of wastewater
2. Biosolids
• 5.531 dry metric tons were off-hauled to landfill
3. Pretreatment Annual Report
• No exceedances in metal permit limits in 2023
• SIU (significant industrial user)
• Inspected and sampled once
• Submitted monthly reports
• Submitted approximately 3196 regulatory data points to us • Received 3 NOVs (Notice of Violation) and 1 Warning Letter from us
4. Pollution Prevention Annual Report
• Analyze our pollutants of concern, their sources, and how we plan to control them
• Report out on all outreach
5. Recycled Water Annual Report – Due April 30 339 4
5 https://www.cdph.ca.gov/Programs/CID/DCDC/Pages/COVID-19/CalSuWers-Dashboard.aspx 340
OUTREACH • Donaldson Way
Career Fair
• Citizens Academy • ACHS Citizens
Academy
• Watershed Explorers
Field Day – Canyon
Oaks
6 341
Solid Waste
• Awarded 2 Grants in 2023 (CalRecycle)
• County Payment Program $5,744
• Purchase indoor recycling
containers for all city facilities
• Purchase educational material
• Beverage Container Recycling Grant
Program $275,000
• Install 15 Outdoor recycling bins
• Install 15 Water Refill Stations
• Awarded SB 1383 Local Assistance Grant
(CalRecycle)
• $75,000
• Residential Compost Hub to include
burlap bags for transport
• Compost Class
• Organics Kitchen Pails
• Program to help with Route Reviews
342
8 Solid Waste
Recology 2023 Annual Report • 596 Bulky Item Pickups (596 tons) • 311 gallons Used Oil Collected • Donated Services • Kiwanis crab feed • ACHS Crab Feed • AMC Wetland weeds pull • Meet me in the streets • Juneteenth • 4th of July • Evening at the Ruins • Pumpkin Patch Arts • Magic of the Season • Reindeer Run • Compost Bin for ACLL Fields 343
• Environmental Services
• Division Update
• 2
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344
10 Public Safety Building Solar Production
2023 2024
345
11 Water Reclamation Solar Production
2023 2024
346
12 Water Treatment Plant Solar Production
2023 2024
347
City Hall EV Charging Station
January – December 2023
1,876 Total Charge Sessions
437,466 Total Charge Minutes
2727 24,253 27
113,406675
348
Questions?
349