16. INSURANCE.
16.1 Types and Limits of Insurance. In addition to any other insurance or security required under this Agreement, CONTRACTOR must procure and maintain, for the duration of this Agreement, the types and limits of insurance below ("Basic Insurance Requirements").
16.1.1 Automobile liability insurance, providing coverage for owned, non-owned, and hired autos on an occurrence
basis for bodily injury, including death, of one or more persons, property damage, and personal injury, with limits of not less than $1,000,000 per occurrence.
16.1.2 Commercial general liability insurance, unless otherwise approved by CITY’s Risk Manager, providing coverage on
an occurrence basis for bodily injury, including death, of one or more persons, property damage, and personal
injury, with limits of not less than $1,000,000 per occurrence.
The policy must:
16.1.2.1 Provide contractual liability coverage for the terms of this Agreement;
16.1.2.2 Provide products and completed operations
coverage;
16.1.2.3 Provide premises, operations, and mobile
equipment coverage; and
16.1.2.4 Contain an additional insured endorsement in
favor of CITY and its mayor, council, officers,
agents, employees, and designated volunteers.
16.1.3 Workers' compensation insurance with limits of not less than $1,000,000 per occurrence. In accordance with the
provisions of Labor Code Section 3700, every contractor will be required to secure the payment of compensation to his employees. Pursuant to Labor Code Section 1861,
CONTRACTOR must submit to CITY the following
certification before beginning any work on the
Improvements:
I am aware of the provisions of Section 3700 of the
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Labor Code which require every employer to be
insured against liability for worker’s compensation or
to undertake self-insurance in accordance with the
provisions of that code, and I will comply with such
provisions before commencing the performance of
the work of this contract.
By executing this Agreement, CONTRACTOR is submitting the certification required above.
The policy must contain a waiver of subrogation in favor of CITY and its mayor, council, officers, agents, employees, and designated volunteers.
16.2 General Provisions Applying to All Insurance Types.
16.2.1 All policies required of CONTRACTOR must be written on a first-dollar coverage basis, or contain a deductible
provision. Subject to CITY’s advance approval,
CONTRACTOR may utilize a self-insured retention in any or all of the policies provided, but the policy or policies may not contain language, whether added by endorsement or
contained in the policy conditions, that prohibits
satisfaction of any self-insured provision or requirement by anyone other than the named insured or by any means
including other insurance or which is intended to defeat the intent or protection of an additional insured.
16.2.2 All policies required of CONTRACTOR must be primary insurance as to CITY and its mayor, council, officers, agents, employees, or designated volunteers and any insurance or self-insurance maintained by CITY and its mayor, council, officers, agents, employees, and designated volunteers
must be excess of CONTRACTOR’s insurance and must not
contribute with it.
16.2.3 The insurance required above, except for workers’ compensation insurance, must be placed with insurers with a Best’s rating as approved by CITY’s Risk Manager, but in no event less than A-:VII. Any deductibles, self-insured retentions, or insurance in lesser amounts, or lack of certain types of insurance otherwise required by this Agreement, or insurance rated below Best’s A-:VII, must be declared prior to execution of this Agreement and approved by CITY in
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writing.
16.2.4 The insurance required in this section must be maintained until the Scope of Work is satisfactorily completed as
evidenced by CITY’s written acceptance. All policies must provide that there will be continuing liability thereon, notwithstanding any recovery on any policy.
16.2.5 Full compensation for all premiums which the CONTRACTOR is required to pay to satisfy the Basic Insurance
Requirements shall be considered as included in the prices paid for the performance of the Scope of Work, and no
additional allowance will be made therefor or for additional premiums which may be required by extensions of the
policies of insurance.
16.2.6 It is further understood and agreed by CONTRACTOR that its liability to CITY will not in any way be limited to or affected by the amount of insurance obtained and carried by
CONTRACTOR in connection with this Agreement.
16.2.7 Unless otherwise approved by CITY, if any part of the Scope of Work is subcontracted, the Basic Insurance Requirements must be provided by, or on behalf of, all subcontractors even if CITY has approved lesser insurance requirements for CONTRACTOR, and all subcontractors must agree in writing to be bound by the provisions of this section.
17. THIRD PARTY CLAIMS. In the case of public works contracts, CITY will timely notify CONTRACTOR of third party claims relating to this Agreement. CITY shall be allowed to recover from CONTRACTOR, and CONTRACTOR shall pay on demand, all costs of notification.
18. INDEMNITY. CONTRACTOR shall indemnify, defend, and hold harmless CITY and CITY’s officers, agents and employees against any and all liability, claims, actions, causes of action or demands whatsoever against them, or any of them, before administrative or judicial tribunals of any kind whatsoever, arising out of, connected with, or caused by CONTRACTOR or CONTRACTOR’s employees, agents, independent contractors, companies, or subcontractors in the performance of, or in any way arising from, the terms and provisions of this Agreement whether or not caused in part by a party indemnified hereunder, except for CITY’s sole active negligence or willful misconduct.
19. ASSIGNMENT. Neither this Agreement nor any rights, interests, duties, liabilities, Docusign Envelope ID: D7D63FEB-543C-48D1-86ED-9A459654D9A3
obligations or responsibilities arising out of, concerning or related in any way to this Agreement (including, but not limited to, accounts, actions, causes of action, claims, damages, demands, liabilities, losses, obligations, or reckonings of any kind or nature whatsoever, for compensatory or exemplary and punitive damages, or declaratory, equitable or injunctive relief, whether based on contract, equity, tort or other theories of recovery provided for by the common or statutory law) may be assigned or transferred by any party. Any such assignment is prohibited, and shall be unenforceable and otherwise null and void without the need for further action by the non-assigning party or parties.
20. ACCOUNTING RECORDS. CONTRACTOR shall maintain accurate accounting records and other written documentation pertaining to all costs incurred in performance of this Agreement. Such records and documentation shall be kept at CONTRACTOR's office during the term of this Agreement, and for a period of three years from the date of the final payment hereunder, and made available to CITY representatives upon request at any time during regular business hours.
21. BINDING EFFECT. The rights and obligations of this Agreement shall inure to the benefit of, and be binding upon, the parties to the Agreement and their heirs, administrators, executors, personal representatives, successors and assigns.
22. CORPORATE AUTHORITY. Each individual signing this Agreement on behalf of entities represents and warrants that they are, respectively, duly authorized to sign on behalf of the entities and to bind the entities fully to each and all of the obligations set forth in this Agreement.
23. COUNTERPARTS. This Agreement may be executed in any number of counterparts, each of which shall be considered as an original and be effective as such.
24. EXECUTION. This Agreement is effective upon execution. It is the product of negotiation and all parties are equally responsible for authorship of this Agreement. Section 1654 of the California Civil Code shall not apply to the interpretation of this Agreement.
25. EXHIBITS. In the event of a conflict between the terms, conditions or specifications set forth in this Agreement and those in exhibits attached hereto, the terms, conditions, or specifications set forth in this Agreement shall prevail. All exhibits to which reference is made in this Agreement are deemed incorporated in this Agreement, whether or not actually attached.
26. FURTHER ASSURANCES. Each party shall execute and deliver such papers, documents, and instruments, and perform such acts as are necessary or appropriate, to implement the terms of this Agreement and the intent of the Docusign Envelope ID: D7D63FEB-543C-48D1-86ED-9A459654D9A3
parties to this Agreement.
27. GOVERNING LAW. The laws of the State of California will govern the validity of this Agreement and its interpretation and performance. Any litigation arising in any way from this Agreement shall be brought in Kern County, California.
28. INTERPRETATION. Whenever the context so requires, the masculine gender includes the feminine and neuter, and the singular number includes the plural.
29. MERGER AND MODIFICATION. This Agreement sets forth the entire agreement between the parties and supersedes all other oral or written representations. This Agreement may be modified only in a writing approved by the City Council and signed by all the parties.
30. NON-INTEREST. No CITY officer or employee shall hold any interest in this Agreement (California Government Code section 1090).
31. NOTICES. All notices relative to this Agreement shall be given in writing and shall be personally served or sent by certified or registered mail and be effective upon actual personal service or depositing in the United States mail. The parties shall be addressed as follows, or at any other address designated by notice:
CITY: CITY OF BAKERSFIELD
CITY HALL
1600 Truxtun Avenue
Bakersfield, California 93301
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CONTRACTOR: ____________________________
32. RESOURCE ALLOCATION. All CITY obligations under the terms of this Agreement are subject to the appropriation and allocation of resources by the City Council.
33. TITLE TO DOCUMENTS. All documents, plans, and drawings, maps, photographs, and other papers, or copies thereof prepared by CONTRACTOR pursuant to the terms of this Agreement, shall, upon preparation, become CITY property.
34. TAX NUMBERS.
CONTRACTOR’s Federal Tax ID Number
CONTRACTOR is a corporation? Yes No (Please check one.) IN WITNESS WHEREOF, the parties hereto have caused this Agreement to be executed as of the date first written above.
"CITY" “CONTRACTOR”
CITY OF BAKERSFIELD
By:________________________________ By:_________________________________
KAREN GOH
Mayor Print Name:
Title:
[Signatures on Following Page]
APPROVED AS TO CONTENT:
CITY DEPARTMENT NAME
DO NOT HAVE STAND ALONE SIGNATURE PAGE
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By:_______________________________
DEPARTMENT HEAD NAME
TITLE
APPROVED AS TO FORM:
VIRGINIA GENNARO
City Attorney
By:___________________________
(NAME & TITLE)
Insurance:____________
COUNTERSIGNED:
By:_______________________________
RANDY MCKEEGAN
Finance Director
Attachment: Exhibit ___
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Exhibit B – Non-Collusion Affidavit to be Executed by Contractor
NON-COLLUSION AFFIDAVIT
STATE OF CALIFORNIA
COUNTY OF KERN
____________________________, being first duly sworn, deposes and says that he or she is ____________________________(Title) of ____________________________(company) the party making the foregoing proposal that the proposal is not made in the interest of, or on behalf of, any undisclosed person, partnership, company, association, organization, or corporation; that the proposal is genuine and not collusive or sham; that the proposal has not directly or indirectly induced or solicited any other proposal to put in a false or sham proposal, and has not directly or indirectly colluded, conspired, connived, or agreed with any proposal or anyone else to put in a sham proposal, or that anyone shall refrain from proposing; that the proposal has not in any manner, directly or indirectly, sought by agreement, communication, or conference with anyone to fix the proposal price of the proposer or any other proposal, or to fix any overhead, profit, or cost element of the proposal price, or of that of any other proposal, or to secure any advantage against the public body awarding the contract of anyone interested in the proposed contract; that all statements contained in the proposal are true; and, further, that the proposal has not, directly or indirectly, submitted his or her proposal price or any breakdown thereof, or the contents thereof, or divulged information or data relative thereto, or paid, and will not pay, any fee to any corporation, partnership, company, association, organization, proposal depository, or to any member or agent thereof to effectuate a collusive or sham proposal.
__________________________________________________ Signature of Proposer __________________________________________________ Business Address __________________________________________________ Place of Residence
SUBMIT WITH PROPOSAL
ss
Notary Public Seal
State of California
County of Kern
On ___________ before me, ____________________________ personally appeared _____________________________________________________________ _____________________________________________________________ who proved to me on the basis of satisfactory evidence to be the person(s) whose name(s) is/are/ subscribed to the within instrument and acknowledged to me that he/she/they executed the same in his/her/their authorized capacity(ies), and that by his/her/their signature(s) on the instrument the person(s), or the entity upon behalf of which the person(s) acted, executed the instrument.
I certify under PENALTY OF PERJURY under the laws of the State of California that the foregoing paragraph is true and correct.
__________________________________________________
NOTARY PUBLIC SIGNATURE
Docusign Envelope ID: D7D63FEB-543C-48D1-86ED-9A459654D9A3 Response to:
RFP: UNARMED SECURITY GUARD SERVICES AT
BAKERSFIELD AMTRAK/GREYHOUND STATION
August 8, 2025
Howard Fridkin,
Director of Contracts and Procurements
Citiguard, Inc.
22736 Vanowen St., Ste. 300
West Hills, CA 91307
Jamie Achterberg,
Assistant to the City Manager
City of Bakersfield
1600 Truxtun Avenue, Fifth Floor
Bakersfield, CA 93301
Dear Mrs. Achterberg,
We sincerely appreciate the opportunity to present Citiguard as your trusted provider of professional security services. Safeguarding the Bakersfield Amtrak/Greyhound Station at 601 Truxtun Avenue is not just a contractual obligation—it is our unwavering priority and a responsibility we take with the highest level of professionalism.
Citiguard delivers unarmed security services tailored to the unique demands of public agencies, transportation hubs, and high-traffic municipal facilities. With a large, fully in-house workforce, we maintain direct oversight of all personnel, training, and service standards—never relying on subcontractors. This approach ensures consistent quality, accountability, and immediate response when challenges arise.
We understand the critical responsibility of securing transportation facilities while protecting commuters, staff, and the general public. Our security officers—each with a minimum of five years of experience—bring backgrounds in law enforcement or the military and receive specialized training in de-escalation, behavioral intervention, and customer engagement. Their preparedness enables them to manage transient activity and high-risk scenarios with professionalism, ensuring a safe, welcoming environment.
Citiguard has a strong track record in transit security, providing uniformed guard services for a wide range of transportation systems, intermodal terminals, park-and-ride lots, and regional transit centers. Our experience includes high-visibility foot and mobile patrols, access control, and support during peak hours or special events.
Exhibit B
Docusign Envelope ID: D7D63FEB-543C-48D1-86ED-9A459654D9A3 800-613-5903 | www.Citiguardinc.com
Locally, our Bakersfield office has played a key role in supplementing patrol services for the Bakersfield Police Department, earning recognition for helping reduce criminal activity in targeted public areas. This established presence gives us deep familiarity with the unique operational needs of the Bakersfield community.
Trust, responsiveness, and accountability are the foundation of Citiguard’s mission. We are committed to providing proactive, tailored security solutions that not only meet but exceed expectations.
We are confident that our proposed staffing, expertise, and operational approach will provide exceptional value and protection for the Bakersfield Amtrak/Greyhound Station. In accordance with the RFP’s request for Total Cost for Services, Citiguard is pleased to present the following two pricing options:
Option 1: $218,271.74 (1st year’s service cost)
Option 2: $436,543.48 (1st year’s service cost)
Option 3: “As-Needed Basis” $29.95 (hourly rate per Security Officer) $44.92 (holiday & OT hourly rate per Security Officer)
Detailed cost breakdowns for each option are included in the accompanying pricing worksheet.
We acknowledge and have reviewed Addendums No. 1, 2, and 3, and have incorporated the information provided into our response accordingly.
Thank you—and your board—for considering our proposal. We look forward to the opportunity to serve the Bakersfield Amtrak/Greyhound Station and contribute to the safety and well-being of your riders, staff, and city.
Best Regards,
Howard Fridkin,
Dir. of Contracts and Procurements
Authorized to execute documents on behalf of Citiguard, Inc. 800-613-5903
[email protected]
Docusign Envelope ID: D7D63FEB-543C-48D1-86ED-9A459654D9A3 RFP: Unarmed Security Guard Services at
Bakersfield Amtrak/Greyhound Station
Responding with Precision and Innovation for
City of Bakersfield
Strategic Excellence Unveiled
Docusign Envelope ID: D7D63FEB-543C-48D1-86ED-9A459654D9A3 800-613-5903 | www.Citiguardinc.com
Appendices (attached):
1. PRICE PROPOSAL
2. NON-COLLUSION AFFIDAVIT
3. ADDENDUM NO. 1
4. ADDENDUM NO. 2
5. ADDENDUM NO. 3
6. CITIGUARD REFERENCE LETTERS (7)
7. CITIGUARD PPO LICENSE
8. CITIGAURD COI
9. CITIGUARD W-9
10. CITIGUARD TRAINING MANUAL
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a. Firm Experience with Unarmed Security, Supervision, and Municipal Leadership Citiguard was established in 2007 with a commitment to delivering high-quality, dependable, and professional security services across California. Over the past 17+ years, we have grown into a leading statewide provider of unarmed and armed guard services, specializing in hightraffic environments such as transportation hubs, government facilities, municipal campuses, and public infrastructure sites.
Citiguard currently employs over 1,050 BSIS-certified security officers and 180 dedicated support staff. We operate from twelve strategic offices throughout California—Los Angeles (HQ), West Hills, Irvine, Rancho Cucamonga, San Diego, Sacramento, San Francisco, Redding, Oroville, Oakland, Fresno, and Bakersfield. This infrastructure enables us to offer both regional responsiveness and centralized oversight, ensuring consistent coverage and rapid deployment without relying on subcontractors.
We have extensive experience delivering unarmed guard services for public agencies and transportation systems, including active security contracts with:
• Bakersfield Police Department
• Golden Empire Transit District
• California Department of Transportation
• Monterey-Salinas Transit
• Shasta Regional Transportation Agency
• City of Alameda Ferry Terminals
• San Luis Obispo Regional Airport
• Unified School Districts:
▪ Pasadena
▪ Carlsbad
▪ San Gabriel
▪ Las Virgenes
▪ Fresno
• Union Pacific
• Redlands Railway
• City of Torrance
• County of Orange/Santa Anna (high-level security)
• California Lottery Association
• Los Angeles County Probation Department
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These contracts involve securing intermodal terminals, rail and bus platforms, park-and-ride lots, maintenance yards, and public access zones. Our responsibilities often include mobile and foot patrols, GPS-logged activity reporting, public engagement, incident response, access control, and camera monitoring—core elements of the Bakersfield/Greyhound scope of work.
Our officers are trained in conflict de-escalation, behavioral intervention, and emergency response protocols, including CPR, AED, and First Aid certification. Each guard maintains current BSIS Guard Card credentials and receives site-specific training aligned with client SOPs. Our command staff ensures active supervision and real-time support through a 24/7 dispatch and GPS tracking infrastructure.
Locally, Citiguard maintains a strong operational presence in Bakersfield, where we actively supplement patrol services for the Bakersfield Police Department. This partnership has earned recognition for helping to deter criminal activity in high-visibility zones and reflects our familiarity with the area’s challenges and expectations. The same personnel and supervisory standards that support our municipal and transit contracts are in place for the Bakersfield Amtrak/Greyhound assignment.
All Citiguard supervisors are qualified to train, direct, and discipline assigned personnel. Our leadership team brings decades of combined experience in law enforcement, military service, and public-sector contract management. We maintain strict internal policies for reporting, compliance, performance reviews, and emergency coordination, ensuring full alignment with client requirements and BSIS regulations.
Citiguard’s proven ability to manage multi-site transit operations, coupled with our experience in municipal supervision, positions us as an ideal partner for the City of Bakersfield. We are fully prepared to provide dependable, professional, and community-conscious unarmed security services at the Amtrak/Greyhound Station.
Expertise in Managing Transient and Homeless Activity at Transit Sites Transit locations naturally attract high volumes of transient and homeless individuals due to their accessibility, shelter, and foot traffic. These dynamics often create complex safety challenges— ranging from loitering and trespassing to mental health crises and potential altercations—that require trained security personnel capable of responding with professionalism, restraint, and empathy.
Citiguard has developed a specialized training program—rooted in military discipline and law enforcement best practices—to prepare our officers for precisely these situations. All personnel assigned to public-facing transit sites receive advanced instruction in:
✓ Verbal de-escalation techniques
✓ Non-violent crisis intervention
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✓ Behavioral health awareness
✓ Field communication and emotional regulation
✓ Boundary setting and disengagement protocols
Our approach emphasizes verbal resolution over physical engagement, with officers trained to recognize behavioral cues, redirect tension, and apply calming strategies to diffuse potential confrontations before they escalate. In high-risk situations where individuals pose a threat to themselves or others, our officers follow clearly defined escalation protocols that prioritize safety, documentation, and immediate coordination with local response agencies.
Citiguard has successfully applied these methods across multiple transit contracts—achieving a measurable reduction in violent incidents, property damage, and 911 response calls. Our officers’ consistent presence and strategic communication foster a visible deterrent effect, while simultaneously reinforcing a public perception of safety and order.
This balance of strength, compassion, and preparedness ensures that Citiguard officers can manage even the most challenging environments with professionalism, humanity, and control— making us a trusted partner for cities navigating the intersection of public safety and social vulnerability.
b. Staffing Overview and Key Personnel Qualifications
Citiguard’s staffing model is designed to ensure consistent, high-quality coverage supported by experienced supervision and 24/7 operational oversight. All assigned personnel are direct employees of Citiguard—never subcontracted—allowing for complete control over training, scheduling, and performance standards.
Our unarmed security officers are BSIS-certified and meet all eligibility requirements outlined in the RFP, including valid Guard Cards, CPR/AED and First Aid certification, and background clearance. Each officer receives additional training in de-escalation, behavioral intervention, emergency response, and incident documentation—skills essential for maintaining safety and professionalism in a high-traffic transit environment.
Field operations are supported by an experienced leadership structure that includes contract management, regional oversight, and on-site supervision. Our management team ensures compliance with post orders, GPS-monitored patrols, report submission, and real-time communication with the City of Bakersfield.
Citiguard maintains a deep bench of qualified personnel to ensure immediate relief coverage for absences, shift changes, or emergency deployments. Our scheduling and dispatch systems are designed to maintain uninterrupted 24/7 service with minimal downtime.
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Citiguard is proud to offer a team of highly qualified supervisory, management, and security personnel, all fully bilingual in English and Spanish and equipped with decades of combined experience in the security industry. This linguistic proficiency allows our team to communicate seamlessly across diverse communities, fostering an inclusive, welcoming, and secure environment for all individuals. With 100% of our security personnel fluent in both languages, Citiguard underscores its commitment to accessible, culturally competent service.
Key Personnel
We are pleased to introduce our Key Personnel — a dedicated and experienced core team ready to assume oversight responsibilities for the City of Bakersfield, delivering exceptional, responsive security management in the event of a successful contract award.
Sami Nomair (President – 2007 to present) Primary Contact: 800-613-5903 Sami Nomair is a distinguished leader with deep-rooted ties to law enforcement, serving as an active member of the LAPD Board of Directors. His expertise in community security allows him to adapt enforcement strategies to address evolving challenges across various sectors, including city installations, airports, and homeless shelters. Under his leadership, Citiguard has become a premier security firm, known for its customized solutions, operational efficiency, and unwavering commitment to customer satisfaction.
As a passionate advocate for public safety, Mr. Nomair works closely with local police to foster strong, positive relationships between law enforcement and the communities they serve. His efforts contribute to a safer, more harmonious urban environment, and his dedication to public safety is further demonstrated through his collaboration with the Mayor's Office to improve and expand homeless shelters.
Mr. Nomair's philanthropic endeavors reflect his deep commitment to community well-being. He actively organizes charity drives and celebrity fundraisers, benefiting homeless veterans and underprivileged children. He contributes both his time and financial resources to renowned organizations such as Save the Children, Feeding America, and Children International.
Furthermore, he leads Citiguard’s volunteer employee program, which raises awareness and provides support to veterans' organizations including Wounded Warrior Project, Disabled American Veterans, and Homes for Our Troops.
His interpersonal and communication skills have earned him a reputation for effective collaboration with stakeholders, driving meaningful change within both law enforcement and the communities they serve. Mr. Nomair's ability to balance law enforcement engagement with community advocacy highlights his comprehensive approach to creating safer, more vibrant urban environments.
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(cont’d.)
As the founder of Citiguard in 2007, Mr. Nomair identified and addressed critical gaps in the security industry. Today, Citiguard is renowned for its large-scale city, state, and government contracts, consistently delivering top-tier security services. His visionary leadership ensures the seamless execution of operations and the highest performance standards.
Sami will oversee the entire organizational team to ensure that the City of Bakersfield experiences trouble-free security and an impeccable performance schedule across the board.
He continues to invest in his professional development through senior-level operational and business training, underscoring his dedication to excellence in the security industry.
Educational Background:
Sami Nomair earned a Bachelor's Degree in Business Management from the University of California, Los Angeles, in 2011.
Steven Barragan (Regional Manager – 2013 to present)
Mr. Barragan has played a crucial role as Cyber Security Operations Manager during the inception of LifeLock in 2005, bringing invaluable structure to Citiguard’s growing expertise in cyberspace safeguarding. His cybersecurity background has significantly enhanced Citiguard’s capabilities in both physical and digital security, aligning with the rising demand for comprehensive protection.
As Regional Manager, Steven ensures operational efficiency across all ten Citiguard locations by standardizing security protocols, processes, and standards. He leads audits, implements best practices for incident reporting, patrolling, and emergency response, and closely monitors performance metrics like response times and client feedback to drive consistency and improvement.
Steven coordinates regular training programs to ensure that security personnel remain updated on the latest protocols, technology, and safety procedures. His emphasis on leadership and mentorship fosters staff growth, creating clear pathways for promotions and increasing overall job satisfaction.
A significant part of his role involves building and maintaining strong client relationships. Steven holds regular meetings with clients to gather feedback, resolve concerns promptly, and ensure Citiguard's services consistently meet client expectations. He ensures full compliance with California state regulations, including the California Bureau of Security and Investigative Services (BSIS) standards, while continually reviewing legal and safety requirements to keep certifications and training current.
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(cont’d.)
Steven manages resource allocation by overseeing budgets for personnel, equipment, and technology. He optimizes financial performance while ensuring that crisis and risk management strategies are in place, preparing locations for emergencies such as natural disasters or security breaches. His coordination of rapid response teams ensures that urgent security needs are promptly addressed.
In addition to promoting the use of advanced security technologies like surveillance systems and communication tools, Steven collaborates closely with IT teams to maintain functionality and reliability. He also facilitates regular communication between location managers, using tools such as 'When I Work' to streamline staffing coordination.
Steven's focus on recruitment and retention ensures that all locations are fully staffed with highly qualified personnel. He works alongside HR to develop retention strategies, such as recognition programs and career advancement opportunities, boosting employee morale and reducing turnover.
By conducting regular site visits, Steven ensures that each location adheres to Citiguard's rigorous standards, addressing any challenges and providing on-site leadership support as needed.
Since joining Citiguard in 2013, Steven has become an indispensable part of the team. His exceptional communication skills and leadership abilities led to his swift promotion to Regional Manager. He also manages all of Citiguard's Caltrans contracts, ensuring optimal safety measures for both staff and surrounding communities.
Educational Background:
Steven holds a Master’s Degree in Computer Science from Caltech and engages in yearly corporate training and administration programs, showcasing his commitment to ongoing professional development. Through his leadership, Citiguard continues to solidify its position as a premier provider of security services across the region.
Henry Linares (Project Manager – 2010 to present):
Mr. Linares is an elite security project manager known for his exceptional leadership and comprehensive skill set in evaluating, selecting, and training security personnel. With a meticulous approach, he leverages his extensive experience to ensure seamless operations and consistent communication with local authorities.
Under his direction, security teams are strategically deployed across high-risk municipal and governmental sites, with a special focus on armed security for contracts requiring heightened protective measures.
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(cont’d.)
Mr. Linares’ military background as a decorated Sergeant in the Marine Corps is a cornerstone of his expertise, having served with distinction as a machine gunner and Crew Chief through five combat tours. His military experience is marked by tactical precision, crisis management, and superior leadership under pressure, all of which translate into his current role managing complex security operations.
Educational Background:
Mr. Linares holds a Bachelor's degree in Executive Management from the University of San Diego, reinforcing his dedication to achieving the highest standards in security management and operational excellence. He continuously adapts to emerging threats and evolving security demands, making him a trusted and highly effective leader in the industry.
Michael Quinonez (Director of Security Operations & Training Officer – 2023 to Present) Michael Quinonez is a seasoned security operations leader with over 15 years of experience managing high-risk, multi-site environments across healthcare, government, and corporate sectors. As Project Manager at Citiguard, he plays a pivotal role in directing day-to-day operations, ensuring service consistency, maintaining contract compliance, and responding swiftly to client needs.
Michael currently oversees Citiguard’s security contract with the Los Angeles County Probation Department, managing operations at Los Padrinos and Barry J. Nidorf Juvenile Halls. His responsibilities include implementing advanced security protocols, recruiting and training specialized personnel, conducting emergency response drills, and serving as the primary point of contact with County officials. His leadership has ensured full compliance with complex regulations and high standards for institutional safety.
In addition to his operational leadership, Michael is instrumental in developing and conducting critical training programs for Citiguard personnel. He provides hands-on instruction in medical emergencies (CPR, First Aid, AED), power outage procedures, fire response and prevention, earthquake response, identification and response to suspicious packages, bomb threat protocols, and active shooter response tactics. His training initiatives ensure that all assigned personnel are fully prepared to respond decisively and effectively to a wide range of emergency scenarios.
Prior to joining Citiguard, Michael served as Security Account Manager for Allied Universal, managing behavioral health and detox units at two Southern California Hospitals. His work included leading Active Shooter Response Training in coordination with local law enforcement agencies, and conducting comprehensive risk assessments to improve patient and staff safety.
His earlier roles with Amazon Studios and NMS-Concourse Residential further underscore his expertise in large-scale scheduling, high-profile executive protection, access control enforcement, and visitor management across high-traffic facilities.
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Michael is a certified instructor in De-escalation Techniques, Workplace Violence Prevention, Tactical Handcuffing, and the use of Chemical Agents. He is also a Red Cross Certified Instructor in CPR, First Aid, and AED, and holds the IAHSS Certified Healthcare Protection Administrator (CHPA) credential. His combined field knowledge and teaching qualifications make him uniquely suited to lead both training initiatives and security operations for dynamic municipal environments like the City of West Hollywood.
Michael brings extensive hands-on experience with advanced security technologies, including Honeywell ProWatch access control systems, CCTV infrastructure, and incident tracking platforms. He ensures all personnel under his command are prepared to perform with professionalism, vigilance, and adaptability.
In his role as Project Manager, Michael will directly oversee all West Hollywood field operations, ensuring post orders are executed, shift coverage is seamless, incident reporting is prompt and accurate, and that all security personnel reflect the City’s values of professionalism, courtesy, responsiveness, and community engagement.
Certifications & Training:
• Certified Instructor: De-Escalation, Workplace Violence Prevention, Tactical Handcuffing, Chemical Agents
• Red Cross Certified Instructor: CPR, First Aid, AED
• IAHSS Certified Healthcare Protection Administrator (CHPA) • Specialized Training Instructor: Medical Emergencies, Power Outage Procedures, Fire Response, Earthquake Response, Suspicious Packages, Bomb Threat Response, Active Shooter Preparedness
• Advanced knowledge of Honeywell ProWatch, CCTV, and digital security systems Educational Background:
Bachelor of Arts in Criminal Justice University of Las Vegas, Nevada Bashir Oriakhil (Quality Assurance Director – 2011 to present) Mr. Oriakhil has been a driving force behind Citiguard’s commitment to excellence since joining the company in 2011. With a history in quality assurance management dating back to 2005, Bashir was promoted to Quality Assurance Director in 2018, where he oversees all quality control efforts across Citiguard’s California operations. He maintains direct communication with every Quality Assurance Manager, ensuring clear channels for maintaining high-quality service delivery throughout the state.
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Bashir plays a pivotal role in developing rigorous protocols that meet client needs, regulatory requirements, and industry standards. His oversight includes conducting regular audits and inspections to assess compliance with security protocols, safety measures, and client expectations. By monitoring performance metrics such as incident reports, response times, and client feedback, he ensures Citiguard consistently meets key performance indicators (KPIs) and delivers optimized services.
A core part of his role is ensuring compliance with evolving local, state, and federal regulations.
Bashir continuously updates company policies, ensuring all certifications and licensing are up to date. He works closely with clients, swiftly addressing concerns and fostering strong relationships.
Bashir leads training programs to keep security personnel equipped with the latest technologies and best practices. In the event of incidents, he manages thorough investigations, preparing detailed reports and implementing preventive measures to avoid future issues. His focus on continuous improvement drives the introduction of new technologies and the refinement of operations through quality management systems (QMS).
He manages both internal and external audits, ensuring compliance with standards such as ISO, while also overseeing risk management strategies to minimize potential vulnerabilities. His collaboration with HR, Operations, and IT ensures quality standards are embedded into recruitment, staff development, and daily operations, while also maintaining the functionality of security systems and technologies.
Bashir gathers client feedback to further refine Citiguard’s services, leads emergency response planning, and oversees the budget for quality assurance, ensuring resources are allocated efficiently and that expenditures improve service outcomes. His leadership ensures Citiguard remains competitive and compliant with industry standards.
Educational Background:
With a military background and service in Afghanistan, Bashir earned a Bachelor’s degree in Business Information Systems from the University of Kabul. He is active in yearly quality assurance courses, reflecting his commitment to continuous improvement in Citiguard’s security services.
Howard Fridkin (Director of Contracts and Procurements – 2015 to present) Primary contact: 800-613-5903
With over a decade of expertise in contract management, security operations, and customer service, Howard Fridkin serves as the Director of Contracts and Procurement at Citiguard.
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In this role, he oversees the end-to-end procurement process, contract negotiations, and compliance assurance, ensuring that all agreements align with the company's operational needs and regulatory requirements.
Howard plays a pivotal role in evaluating vendor contracts, managing procurement strategies, and optimizing resource allocation to support Citiguard’s expanding security operations. He ensures that all contracts adhere to industry best practices and legal standards while maintaining cost efficiency and service excellence. His meticulous approach to contract oversight and risk management safeguards the company’s financial interests and enhances its ability to deliver superior security solutions.
Previously serving as a Senior Security Consultant, Howard conducted comprehensive security audits, risk assessments, and compliance evaluations, identifying vulnerabilities and strengthening client security infrastructures. His expertise in physical, operational, and cybersecurity now informs his strategic approach to contract development, ensuring that all procurement decisions support Citiguard’s commitment to high-quality security services.
Beyond contract administration, Howard continues to mentor and lead cross-functional teams, providing guidance on procurement strategies, compliance with OSHA, HIPAA, and GDPR, and vendor risk management. He also plays an active role in corporate training programs, reinforcing Citiguard’s dedication to professional development and operational excellence.
Howard's data-driven approach to procurement and contract management enhances operational efficiency, reduces risks, and strengthens Citiguard’s ability to meet the evolving needs of its clients.
Through his leadership in contract negotiations, supplier relations, and strategic sourcing, he contributes to the company’s continued growth and reputation as an industry leader in security services.
Educational Background:
Howard Fridkin holds an MBA from UCLA, showcasing his academic achievements in combination with extensive professional experience.
Aurora Olmos (Senior Accounts Manager – 2014 to present) Primary contact: 800-613-5903
Aurora Olmos plays a pivotal role in ensuring the company’s 24/7 availability to clients. She has designed a highly efficient response system tailored to meet the unique security needs of each client.
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Aurora’s dedication to precisely matching client requirements with the right security team has resulted in optimal scheduling, deployment, and overall performance across all managed sites.
In her role as the primary client liaison, Aurora ensures that client concerns and inquiries are addressed promptly. She works closely with clients to fully understand their evolving security needs, adapting strategies to keep up with any changes. By building strong, trust-based relationships, Aurora ensures that clients have complete confidence in the quality of Citiguard’s services.
Service delivery oversight is another area where Aurora excels. She carefully monitors the performance of security personnel to ensure they consistently meet or exceed service expectations. Any issues or complaints are resolved swiftly, maintaining a high level of client satisfaction. Aurora conducts regular site visits to assess security operations firsthand, facilitating open communication with both clients and staff to gather feedback and implement improvements.
Aurora also plays a key role in staff coordination and management. She ensures the right security personnel are assigned to each client site, carefully coordinating the deployment of guards, supervisors, and support staff to ensure appropriate coverage. She works closely with the operations team to develop schedules that align with client requirements while ensuring that staffing levels remain sufficient. Additionally, she ensures that security personnel are trained to meet each client’s specific needs, including site-specific protocols and updated industry standards.
Contract management is a central aspect of Aurora’s role. She ensures that all contract terms are fulfilled, including service hours and staffing requirements. As contracts approach renewal, Aurora engages clients in discussions about extending or expanding the service agreement.
She also works with the finance department to ensure accurate billing, manage budget concerns, and adjust pricing based on changes in scope or additional services requested.
In incident management, Aurora is responsible for overseeing the reporting of any security incidents, ensuring reports are completed accurately and promptly shared with clients. She works closely with security supervisors to resolve incidents quickly and efficiently, minimizing disruption to client operations. Aurora also identifies potential security risks and recommends strategies to mitigate those risks, ensuring the highest level of protection for clients.
Operational coordination is a key responsibility for Aurora, as she collaborates with field management and operations teams to ensure all logistical needs are met, including personnel, equipment, and technology. She tracks account-related expenses and monitors profitability to ensure services remain within budget. Aurora, working with the HR Department, also ensures full compliance with local regulations and industry standards, such as OSHA or other relevant guidelines.
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Client reporting and analytics are central to Aurora’s approach. She provides detailed reports on security services, including performance metrics, incident logs, and response times, allowing clients to assess the effectiveness of their security measures. Aurora uses these insights to propose improvements and gather client feedback regularly, ensuring that service delivery is continuously optimized.
Aurora also contributes to Citiguard’s business development efforts by identifying opportunities to expand relationships with existing clients. She proposes additional services, upgrades to security systems, and new technologies that meet evolving needs. Client retention is a major focus for Aurora, who ensures exceptional service that leads to contract renewals and long-term partnerships.
Educational Background:
Aurora Olmos holds a Master's Degree in Financial Economics & Performance Studies in Management from the University of California at Santa Cruz, which reflects her comprehensive understanding of financial and management principles.
Security Officers
At Citiguard, we take pride in employing security officers who are not only highly trained but also exceptionally experienced and deeply committed to public safety. All Citiguard officers possess, at minimum, a high school diploma, with many holding college degrees, military service records, or prior law enforcement experience—reinforcing the professionalism and discipline we bring to every assignment.
As part of our rigorous hiring criteria, Citiguard requires a minimum of five years of prior security guard experience for all applicants. For candidates with military or law enforcement backgrounds, a minimum of three years of relevant field service is accepted. This ensures that every officer we deploy is field-tested, situationally aware, and mission-ready from day one.
Our officers are California POST-certified and have completed basic Police Academy training, equipping them with the tactical proficiency and operational readiness needed to manage highrisk environments. Their robust experience enables them to assess threats swiftly, respond with sound judgment, and remain composed in dynamic, high-pressure situations.
Fluent in both English and Spanish, Citiguard officers are skilled communicators who foster respectful, effective engagement with the public and the diverse communities we serve. Their training in de-escalation, behavioral recognition, and public interaction promotes safe, inclusive environments at every assignment.
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Whether securing high-profile municipal properties, conducting complex risk assessments, or responding to critical incidents, our officers operate with professionalism, accountability, and confidence. Their extensive emergency preparedness includes:
• Medical emergency response
• Crisis and evacuation protocols
• Fire and earthquake procedures
• Suspicious package recognition
• Bomb threat and active shooter response
Citiguard officers are also trained to manage sensitive interactions with transient and unhoused individuals. They approach each encounter with empathy and professionalism, often coordinating with outreach organizations such as LAHSA, PATH, Hope of the Valley, and Mercy House to help connect individuals with support services and shelter resources.
We are deeply committed to continuous training and development. Our personnel receive ongoing instruction on evolving security protocols and technologies, including CitiTrac digital reporting systems and Wolfcom body-worn camera technology, to ensure transparency, accountability, and operational excellence.
In addition to their core responsibilities, many Citiguard officers serve as mentors to junior staff, fostering leadership growth and reinforcing our company-wide culture of service excellence.
Through their qualifications, discipline, and commitment to public safety, Citiguard officers do more than secure properties—they build confidence, elevate standards, and serve as proactive partners in community protection.
c. 24/7 Staffing Plan and Operational Support
Citiguard is fully equipped to provide continuous, uninterrupted 24/7 security coverage at the Bakersfield Amtrak/Greyhound Station. Our staffing plan is built on a foundation of reliability, flexibility, and rapid response—ensuring that every shift is covered without exception.
We maintain a large in-house pool of trained, BSIS-certified officers who are pre-screened, cross-trained, and immediately deployable. Our personnel roster includes dedicated primary guards for fixed post assignments, relief officers for shift rotations and call-outs, and roving supervisors to ensure quality control, compliance, and on-site support.
For this contract, Citiguard will assign a designated Site Supervisor who will oversee all on-site operations, ensure officers adhere to post orders, and serve as the primary point of contact for the City. This supervisor will coordinate scheduling, conduct inspections, and ensure all personnel transitions (breaks, shift changes, absences) are seamless.
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Backup personnel are on standby to provide same-day coverage in the event of illness, emergency, or unexpected absence.
Citiguard’s scheduling is centrally managed through a secure digital platform integrated with GPS verification and real-time shift tracking. Guards check in and out through location-specific log-ins, allowing us—and our clients—to verify attendance and patrol activity in real time.
Officers remain on duty until properly relieved, and all activity is documented via daily shift reports and weekly summaries.
In addition, Citiguard operates a 24-hour dispatch and supervision center that ensures any issues, gaps, or escalations are addressed immediately. Our Bakersfield-based personnel benefit from local support, with our regional management team and patrol supervisors positioned within minutes of the station. This ensures rapid deployment of resources and direct, in-person support as needed.
To meet the RFP’s operational expectations, Citiguard will:
• Maintain a full-time, on-site guard presence for all required shifts • Provide full break coverage, including meal and rest periods • Utilize standby staff for immediate personnel replacement • Ensure on-site GPS-verified check-ins and hourly patrol logging • Deliver continuous supervisor oversight during all operational hours • Respond to all City communications and emergencies with 24/7 live support Our proven ability to manage continuous 24/7 operations for other transit and municipal clients across California reflects our readiness to deliver dependable, professional coverage at the Bakersfield Amtrak/Greyhound Station.
a. Plan and Approach for Meeting all Aspects of the Scope of Work Citiguard is fully prepared to meet and exceed all aspects of the Scope of Work for the Bakersfield Amtrak/Greyhound Station. Our approach combines proactive patrol, responsive communication, real-time supervision, and trained personnel capable of operating in high-traffic, transit-oriented environments. Our local presence, extensive experience with similar contracts, and structured operational model ensure complete coverage, accountability, and public trust.
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1. Patrol and Site Coverage
Citiguard officers will conduct GPS-verified foot patrols every hour across all designated areas, including the lobby, restrooms, loading platforms, parking areas, adjacent park space, the Visitor’s Center, and Kern County Veteran’s Memorial. Officers will be trained on site-specific post orders and will log all patrol activity using a time- and location-stamped reporting system, accessible to the City upon request.
Officers will also provide escort services to Amtrak and Greyhound staff upon request and ensure lobby/bathroom clear-outs when required. Our guards are trained to detect and report vandalism, graffiti, safety hazards, and suspicious behavior—escalating immediately when necessary and documenting all observations in daily reports.
2. Professional, De-escalation-Oriented Engagement
All Citiguard officers receive specialized training in de-escalation, conflict avoidance, and behavioral intervention, allowing them to address transient-related issues and disruptive conduct without physical engagement. In the event of an escalating situation, officers will disengage and notify the appropriate response agency (BPD, Community Vitality, Amtrak Police, or station staff), maintaining visual oversight until authorities arrive.
3. Incident Management and Reporting
All incidents—ranging from trespassing and altercations to maintenance issues—will be reported to the City’s Real Property Manager by phone immediately, followed by a written incident report within two hours. Our officers will submit a daily shift report, including names, patrol activity, GPS data, photos, and any notable public interactions. A weekly summary of incidents and GPS logs will also be submitted per City requirements.
4. Technology Integration
Citiguard uses advanced security management platforms (e.g., CitiTrac) to monitor GPS-based patrols, manage timekeeping, and deliver detailed electronic shift reports. These systems support our 24/7 dispatch center and supervisor check-ins. Officers assigned to Bakersfield will also monitor the station’s City-provided surveillance camera feeds from the on-site security room and report technical issues within 30 minutes of discovery.
5. Staffing and Supervision
All guards assigned to the Bakersfield Amtrak/Greyhound Station will be BSIS-licensed, CPR/AED/First Aid certified, and meet or exceed all RFP eligibility requirements. Officers will be scheduled in accordance with a layered coverage model to ensure full post coverage during shift changes, meal breaks, and rest periods. A dedicated Site Supervisor will oversee operations, ensuring post order compliance, shift transitions, documentation review, and incident resolution.
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Our 24-hour toll-free hotline allows the City to reach a live Citiguard supervisor at any time for urgent concerns. Management personnel are available within two hours during business hours and within four hours after business hours, in full alignment with the RFP.
6. Uniforms, Professional Conduct, and Public Interaction All personnel will wear City-approved, branded uniforms with proper identification and professional appearance. Officers are expected to act as ambassadors for the City, providing basic public assistance, responding to inquiries respectfully, and maintaining composure during tense encounters. All personnel will be trained in the City’s expectations for courtesy, cleanliness, conflict management, and community engagement.
7. Emergency Readiness and Rapid Response
Citiguard maintains a robust on-call pool of trained personnel capable of being dispatched to the site on short notice. Should an officer call out or require medical attention, Citiguard will immediately deploy a replacement from our local bench of relief staff. Our GPS-enabled systems confirm post coverage and trigger alerts if guards deviate from assigned areas or fail to check in as scheduled.
8. Post Orders and SOP Development
Prior to deployment, Citiguard will work directly with the City to develop customized Post Orders and Standard Operating Procedures (SOPs). These documents will cover patrol frequency, incident response thresholds, surveillance duties, reporting expectations, and station-specific needs. All officers will be trained and tested on these site-specific directives.
9. Clean and Controlled Security Office
Citiguard will ensure the designated on-site security office is kept in clean, orderly condition at all times. Unauthorized access to this space or to the surveillance monitors is strictly prohibited, and all officers will receive written policies and verbal instructions regarding data confidentiality, video restrictions, and equipment protocols.
Our tailored, hands-on approach—backed by experienced personnel, real-time oversight, and a deep understanding of transit environments—ensures full alignment with the City’s expectations. Citiguard’s commitment to visibility, accountability, professionalism, and safety will provide a secure and welcoming atmosphere for passengers, staff, and the Bakersfield community.
b. Plan Outlining Proposed Methods and Frequency of Communication and Collaboration with the City
Citiguard’s approach to communication with the City of Bakersfield is grounded in real-time responsiveness, transparency, and consistent collaboration.
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We understand that continuous updates, fast incident coordination, and accessible leadership are essential to maintaining operational integrity and public safety at the Bakersfield Amtrak/Greyhound Station. Our communication plan addresses each of the City’s requirements as follows:
1. Real-Time Coordination for Incident Response, Camera Monitoring, and Urgent Notifications
• All Citiguard officers will be trained to immediately notify the City’s Real Property Manager by phone regarding any urgent incident, followed by a written report submitted within two (2) hours.
• On-site officers will actively monitor the City-provided surveillance camera system during each shift and report any malfunctioning cameras or system failures within 30 minutes of discovery.
• In cases requiring external agency intervention (e.g., BPD, Amtrak Police, Community Vitality), officers will disengage if needed, notify the appropriate response party, and provide ongoing updates to both dispatch and the City until resolution. • The assigned Site Supervisor will serve as the central point of contact for all coordination during incidents, ensuring accurate communication, documentation, and follow-through.
2. Technology Platforms for GPS Tracking, Supervision, and Incident Reporting • Citiguard utilizes CitiTrac, our internal GPS-enabled reporting and supervision platform that offers:
▪ Live guard location tracking
▪ Time-stamped activity logs
▪ Real-time incident alerts with photo and video documentation ▪ Supervisor performance reviews and mobile dispatch tools • Guards are required to check in/out using GPS verification and remain trackable while on duty. Supervisors receive automatic alerts if guards miss patrols, fail to check in, or leave designated zones.
• Supervisors conduct real-time digital reviews of patrol compliance and can escalate reports to the City instantly through integrated communication tools.
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3. Timeline and Format for Reports and Progress Updates • Daily Shift Reports submitted after each shift will include:
▪ Officer’s name and certification
▪ Patrol times and GPS check-in logs
▪ Descriptions of incidents and responses
▪ Photographic evidence (if applicable)
▪ Notable observations and maintenance/security concerns • Weekly Incident Summaries will include:
▪ Compiled incident logs with time, location, individuals involved, and agency referrals
▪ GPS patrol summaries and inspection logs
▪ Any corrective actions taken or post recommendations
• Reports will be submitted via secure email or cloud-based folder, with access provided to City-designated representatives.
4. Stakeholder Engagement and Collaboration with City Staff • A dedicated Account Manager and Site Supervisor will be assigned to oversee contract performance and maintain open lines of communication with City staff. • Citiguard will respond to City inquiries within two (2) hours during business hours, and within four (4) hours after hours, as required by the RFP. • A 24-hour toll-free emergency number with access to a live Citiguard supervisor will be provided to City personnel for immediate escalation or emergency needs. • Routine check-in meetings with City representatives may be scheduled monthly or quarterly, depending on the City’s preference, to review post-performance, officer conduct, and resolve any operational challenges.
5. Internal Escalation Protocols and Emergency Coordination • Citiguard operates a centralized 24/7 dispatch center with live supervisors on call to handle all emergencies, call-outs, or urgent response needs. This center also monitors GPS and dispatch logs for compliance.
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• Any incidents that involve threats to public safety, damage to property, or external agency response are automatically escalated to a Regional Manager and included in daily briefings for internal review and client communication. • In the event of critical incidents (e.g., medical emergencies, violent altercations, or threats), our emergency protocols activate a chain of command involving on-site personnel, the dispatch center, the regional supervisor, and immediate notification to the City’s designated representative.
• Updates will be provided at key milestones of incident resolution: initial report, real-time updates during response, and a final written summary once the incident is closed.
Our communication plan is designed to deliver clarity, consistency, and accountability at every level—from day-to-day patrol logs to emergency escalation. With experienced local supervision, 24/7 live support, and advanced reporting technology, Citiguard ensures the City of Bakersfield remains informed, involved, and fully supported throughout the duration of the contract.
Option One: Staffing Schedule – Bakersfield Amtrak/Greyhound Station Location Days
Covered
Shift
Hours
# of Guards
per Shift
Coverage Type
Amtrak/Greyhound
Station – Exterior
& Interior
(Lobby,
Restrooms,
Platforms,
Parking, etc.)
7 Days/Week
24 Hours
(Three 8-
Hr Shifts)
1 Guard per
shift
Continuous On-Site Patrol
Escorts (To/From
Vehicles or
Platforms)
As Needed During
Active
Transit
Hours
Included in
post duties
On-Call by Staff Request
Daily Supervision
(Field Supervisor)
Monday –
Friday
12:00 PM –
9:00 PM
1 Supervisor Roving Oversight
Management
Oversight
(Regional/Account
Manager)
Monday –
Friday
8:00 AM –
2:00 PM
1 Manager Administrative/Compliance
Board Meetings /
Special Events
As
Scheduled
by City
e.g.,
Monthly,
4:30 PM –
6:30 PM
1 Guard Event-Specific Coverage
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(cont’d.)
Total Daily Coverage:
• 3 full-time security officers rotating 24/7 at the station • 1 field supervisor (Mon–Fri)
• 1 part-time manager (Mon–Fri)
• 1 additional officer for City-requested events or meetings Duties, Tasks and Special Conditions
1. Hourly Foot Patrols (Interior & Exterior):
• Patrol lobby, restrooms, train and bus platforms, parking areas, and adjacent zones (Veteran’s Memorial, park area, Visitor’s Center).
• Use GPS-verified system to document patrols at least once per hour. • Lock and secure facilities when required (e.g., lobby closures).
2. Safety Inspections & Property Monitoring:
• Inspect the premises for vandalism, graffiti, safety hazards, suspicious behavior, and property damage.
• Monitor for unattended vehicles or items and notify appropriate parties. • Record all findings in daily shift reports with accompanying photos (if applicable).
3. Incident Response & De-escalation:
• Respond to unauthorized persons or disruptive individuals with verbal de-escalation techniques.
• Avoid physical contact—notify Bakersfield Police Department, Community Vitality, or Amtrak Police when escalation is needed.
• Maintain visual oversight until relieved by appropriate authorities.
4. Escort Services:
• Provide on-demand escorts for Amtrak and Greyhound staff to and from vehicles, buses, or platforms.
5. Surveillance Camera Monitoring:
• Actively monitor City-provided surveillance feeds from on-site security room. • Report camera malfunctions within 30 minutes of discovery.
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6. Daily & Weekly Reporting:
• Submit comprehensive daily shift reports with patrol logs, incidents, personnel info, and photos.
• Compile and submit weekly incident summaries and GPS logs to the City’s Real Property Manager.
7. Emergency Readiness & Communication:
• Maintain 24/7 access to a live Citiguard supervisor via toll-free emergency line. • Respond to urgent City requests within 2 hours (business hours) or 4 hours (after hours). • Ensure all officers are equipped with two-way radios and trained to escalate situations promptly.
Special Conditions
1. Licensing & Certification Compliance:
• All guards will hold valid BSIS Guard Cards, First Aid/CPR/AED certifications, and CA Class C driver’s licenses.
• Citiguard bears full responsibility for maintaining all personnel licensing and compliance.
2. Uniform & Appearance Standards:
• Officers will wear City-approved uniforms with name tags, shoulder patches, and professional attire.
• Uniforms will include jackets, rain gear, and safety equipment as needed.
3. Staffing and Post Coverage:
• Guards remain on duty until properly relieved using GPS check-in/out systems. • Breaks, absences, and vacancies will be covered immediately by standby personnel. • No gaps in coverage will be permitted.
4. City Board Meeting Coverage (as requested):
• Provide 1 officer for monthly board meetings or City-scheduled special events. • Maintain professionalism and access control during public-facing functions.
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5. Clean & Controlled Security Office:
• Keep the on-site security room clean, organized, and locked at all times. • Unauthorized individuals are not permitted to view or access surveillance monitors.
6. SOP/Post Order Adherence:
• Work with the City to develop site-specific post orders before deployment. • Officers will be trained on SOPs related to access control, patrols, reporting, emergencies, and camera use.
Option Two: Staffing Schedule – Bakersfield Amtrak/Greyhound Station Location Days Covered Shift Hours # of Guards
per Shift
Coverage
Type
Amtrak/Greyhound
Station – Exterior
& Interior
(Lobby,
Restrooms,
Platforms,
Parking, etc.)
7 Days/Week 6:00 AM –
10:00 PM
1 Guard per
shift
High-Visibility
Daytime
Coverage
Escorts (To/From
Vehicles or
Platforms)
As Needed During
Operational
Hours
Included in
post duties
On-Call by
Staff Request
Daily Supervision
(Remote Field
Supervisor)
Monday –
Friday
12:00 PM –
8:00 PM
1 Supervisor
(shared
oversight)
Remote/Roving
Oversight
Management
Oversight
(Regional/Account
Manager)
Monday –
Friday
8:00 AM –
12:00 PM
1 Manager Remote/Admin
Support
Board Meetings /
Special Events
As Scheduled
by City
e.g., Monthly,
4:30 PM – 6:30
PM
1 Guard Event-Specific
Coverage
Total Daily Coverage:
• 1 full-time security officer on-site during daytime hours (6:00 AM – 10:00 PM) • 1 remote/routine supervisor providing oversight (Mon–Fri) • 1 part-time manager available for administrative support Docusign Envelope ID: D7D63FEB-543C-48D1-86ED-9A459654D9A3 800-613-5903 | www.Citiguardinc.com
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(cont’d.)
• Additional officer available for board meetings or special events as needed Duties, Tasks and Special Conditions
1. Scheduled Foot Patrols (Interior & Exterior):
• Conduct hourly foot patrols of the station’s lobby, restrooms, train and bus platforms, and adjacent parking areas.
• Monitor the surrounding public areas, including the Veteran’s Memorial, park space, and Visitor’s Center during daytime activity.
• Use GPS-enabled devices to log all patrols, documenting time, location, and findings.
2. Daytime Presence and Safety Oversight:
• Maintain high visibility to deter unauthorized behavior, loitering, or vandalism. • Monitor commuter activity and engage with the public in a respectful, professional manner.
• Clear and secure the lobby and bathrooms if closure is necessary.
3. Escort Services:
• Provide staff escorts to and from vehicles, buses, or platforms as requested during shift hours.
4. Camera Monitoring:
• Periodically monitor the City-provided surveillance system during downtime in patrols. • Report any malfunctioning equipment or camera feed issues within 30 minutes of discovery.
5. Reporting:
• Submit daily shift reports including patrol details, incidents, maintenance concerns, and public interactions.
• Submit weekly summaries compiling incident reports and GPS tracking logs to the City’s Real Property Manager.
6. De-escalation and Incident Response:
• Attempt non-physical resolution of disruptive or unauthorized behavior using verbal deescalation tactics.
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• If de-escalation is unsuccessful, immediately notify the appropriate agency (BPD, Community Vitality, Amtrak Police) and continue observing from a safe distance. • Document all incidents and actions taken, even if no intervention was necessary.
7. Board Meeting Support (as scheduled):
• Provide 1 guard for City-scheduled board meetings or events, ensuring access control and situational awareness during public gatherings.
Special Conditions
1. Limited Overnight Coverage:
• Option Two does not include overnight staffing. Citiguard will provide clear hand-off procedures and after-hours contact for incident escalation if required.
2. Remote Supervision Model:
• A roving Field Supervisor will provide daily oversight (Mon–Fri) and conduct periodic spot checks, performance reviews, and support officer needs. • The assigned Regional or Account Manager will be available during business hours for administrative coordination and post order compliance.
3. Licensing & Training Compliance:
• All guards will hold BSIS Guard Cards, current CPR/First Aid/AED certifications, and meet all other RFP eligibility requirements.
• Citiguard remains fully responsible for maintaining licensing compliance and ensuring guards are trained in camera monitoring, report writing, and incident documentation.
4. Uniforms & Professionalism:
• Officers will wear City-approved uniforms with name tags and shoulder patches, and maintain a clean, professional appearance.
• Officers are expected to act as ambassadors of the City—engaging respectfully with the public and representing the City with integrity.
5. Technology Integration:
• Guards will be equipped with GPS-enabled check-in/out devices, two-way radios, and access to Citiguard’s reporting platform for real-time documentation. • All activity will be logged, time-stamped, and verified by the supervising team to ensure coverage and accountability.
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6. Clean & Controlled Work Environment:
• Officers will keep the designated security space clean, secured, and free from unauthorized access at all times.
Timeline and Implentation Matrix (15-days or less)
Day Task Description
1 Client Orientation
Meeting
Present Citiguard’s orientation procedures to the client. 2 Risk Management
Inspection
Conduct a thorough Risk Management Safety Inspection.
3 Transition Team
Establishment
Establish and assign a transition team to facilitate a smooth handover.
4 Post Order
Requirements Survey
Complete a comprehensive survey to determine post order requirements.
5 Post Order Preparation Work collaboratively with the client to prepare detailed Post Orders.
6 Hiring Profile
Preparation
Prepare a comprehensive hiring profile for recruiting security officers.
7 Supplies and
Equipment Order
Order necessary supplies and equipment for effective
security operations.
8 Wage and Benefit
Package Review
Review and prepare a competitive wage and benefit
package for security officers.
9 Site-Specific Training
Materials
Develop site-specific training materials to ensure officers are well-prepared.
10 Master Schedule
Preparation
Prepare a master schedule for effective coordination of security personnel.
11 Recruitment and
Selection
Recruit and select security officers based on client-specific requirements.
12 Post Order Review with
Client
Meet with the client to review and confirm Post Orders, discuss Transition Plan progress, and invoice procedures. 13 Security Officer
Introduction
Conduct a comprehensive Security Officer Introduction
Program for new and incumbent officers.
14 Personnel Files
Verification
Confirm all personnel files have complete pre-screening documentation.
15 On-Site Training Conduct on-site specific training for security officers.
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Equipment Issued
Citiguard provides two key advanced technologies to enhance its security services for clients:
CitiTrac and Wolfcom, each offering a range of capabilities designed to improve operational efficiency, accountability, and overall security management. Here’s an in-depth look at how these resources function to ensure safety and transparency in Citiguard’s operations.
CitiTrac: Comprehensive Security Reporting System
CitiTrac is a robust, fully digital security management system that allows for real-time monitoring, reporting, and analysis of security activities. The following are the primary features and capabilities of CitiTrac:
1. Real-Time Incident Reporting: Security officers can report incidents immediately as they occur, ensuring that both Citiguard management and the client are instantly informed of any security threats or breaches. This real-time documentation allows for quick response and escalation if necessary.
2. GPS Tracking: CitiTrac includes integrated GPS functionality to monitor the exact location of security personnel. This feature allows for constant oversight, ensuring that guards are covering their assigned areas and can be swiftly dispatched to incident locations when necessary.
3. Time-Stamped Reports: Every report generated through CitiTrac is time-stamped, providing an accurate and tamper-proof record of incidents. This is crucial for maintaining the integrity of reports, particularly in cases requiring audits or legal review.
4. Automated Guard Tour Summaries: CitiTrac automatically compiles summaries of guard tours, documenting the locations patrolled and any incidents encountered. This feature reduces manual record-keeping, allowing officers to focus on their duties while still ensuring that all activities are logged.
5. Multimedia Reporting: Officers using CitiTrac can upload photos, videos, and audio recordings as part of their incident reports. This multimedia capability enriches the data provided, giving clients and management better context and clarity when reviewing incidents.
6. Customizable Reporting Options: CitiTrac’s reporting system can be tailored to meet the specific needs of different clients. Whether it’s customizing templates for particular incident types or generating specialized reports for audit purposes, CitiTrac provides flexibility to accommodate various security environments.
7. Instant Notifications: When a critical incident is reported, CitiTrac sends automatic notifications to relevant managers and stakeholders. This ensures immediate attention and response, preventing incidents from escalating and enhancing overall site safety.
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8. Data Access and Review: Clients have direct access to review and analyze security data through CitiTrac’s web-based portal or mobile apps. This level of transparency ensures that stakeholders can monitor security operations, track performance, and verify that their security protocols are being followed.
9. Compliance and Auditing: With its detailed record-keeping, CitiTrac helps Citiguard stay compliant with industry standards and local regulations. All activities and reports are stored in a secure and easily retrievable format, making the system ideal for both internal and external audits.
Wolfcom: Advanced Surveillance and Body-Worn Camera Solutions Wolfcom technology complements CitiTrac by providing cutting-edge body-worn cameras and surveillance tools. These devices are designed to capture real-time video and audio evidence, helping Citiguard officers perform their duties effectively and with accountability. Wolfcom offers the following features:
1. Real-Time Video and Audio Recording: Wolfcom cameras record high-definition video and audio, capturing critical events as they unfold. This is invaluable for documenting incidents, confrontations, or any suspicious activities encountered during patrols.
2. Night Vision and Live Streaming: Wolfcom cameras are equipped with infrared (IR) night vision, enabling security personnel to record clear footage in low-light conditions.
The live streaming feature allows supervisors to monitor field activities in real time, which is essential during high-risk situations.
3. GPS Location Tracking: Like CitiTrac, Wolfcom cameras also provide GPS tracking, allowing supervisors to monitor the exact location of officers in real time. This not only ensures accountability but also enhances the coordination of field operations.
4. Push-to-Talk Communication: Wolfcom cameras have built-in push-to-talk functionality, allowing officers to communicate directly with command centers. This feature is critical for coordinating responses during emergencies.
5. Tamper-Proof Data Security: All video and audio recorded by Wolfcom cameras is encrypted, ensuring the security of the data and preventing tampering. Each file is watermarked with a unique identifier and timestamp, ensuring the authenticity of the evidence.
6. Automatic Uploading and Cloud Storage: At the end of each shift, recorded data is automatically uploaded to a secure cloud or local server, where it can be accessed by authorized personnel. This feature eliminates the need for manual data transfer and ensures that the footage is stored securely.
7. AI Integration and Facial Recognition: Wolfcom cameras can integrate with AI technologies, including facial recognition, which helps officers identify individuals in the field who may be on watch lists or have outstanding warrants.
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8. Automated Reporting: Wolfcom systems can automatically generate detailed incident reports, including GPS data, officer notes, and video footage. This reduces the manual burden on officers while ensuring that all relevant data is documented. ▪ Post Phones
▪ Two-way Radios
▪ Flashlights
▪ Handcuffs
▪ Batons
▪ Pepper Spray (upon request)
▪ Pen & Pad
▪ First Aid Kits (for patrol vehicles)
▪ Fire Extinguishers (for patrol vehicles)
Citiguard takes pride in delivering exceptional security services to a distinguished roster of clients across diverse sectors, including city, state, and federal government agencies, as well as high-profile organizations. Our unwavering commitment to excellence, reliability, and professionalism has earned the trust of these esteemed partners. Below is a selection of the valued clients who have entrusted Citiguard with their security needs, showcasing our proven dedication to ensuring safety and peace of mind for all those we serve.
CALIFORNIA LOTTERY ASSOCIATION
700 North 10th St. MS: 4-3, Sacramento, CA 95811
Contact person: Jennifer Tointon-Painter
Phone: (916) 247-9182
email: [email protected]
Start date: March 7, 2024
Term of contract: Ongoing
Five year contract amount: $12,500,000.00
Service:
Citiguard deploys 50 security officers to safeguard 12 California Lottery locations statewide. Our team conducts routine patrols, enforces access control measures, and ensures a visible security presence. Officers are trained to manage high-security environments effectively, addressing potential threats while maintaining a professional demeanor. Citiguard’s close collaboration with local law enforcement enables rapid response to emergencies, providing a secure environment for staff, visitors, and customers. This contract demonstrates Citiguard’s ability to handle highprofile, multi-location security operations with precision and professionalism.
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LOS ANGELES COUNTY PROBATION DEPARTMENT (2 locations)
BARRY J. NIDORF JUVENILE HALL
16350 Filbert St. Sylmar, CA 91342
LOS PADRINOS JUVENILE HALL
7285 Quill Dr. Downey, CA 90242
Contact person: Nicholas Esparza, Director
Tel: (323) 804-6152
Email: [email protected]
Start date: September 5, 2023
Term of Contract: Ongoing
Contract amount: $6,000,000.00
Service (both locations):
We provide comprehensive security coverage across multiple locations with a dedicated team of 96 highly trained security officers. Our personnel adhere to stringent security protocols, utilizing metal detectors to conduct thorough screenings of staff, inmates, and visitors, ensuring that all individuals entering the facilities are properly vetted.
Our armed security officers maintain a 24/7 presence, actively monitoring and patrolling facility entrances. They meticulously document staff and visitor movements, maintaining detailed records to uphold the highest standards of safety, accountability, and compliance.
Beyond entrance security, we deploy security golf carts for continuous perimeter patrols, enhancing visibility and response capabilities. This proactive approach ensures that all areas remain secure, well-monitored, and prepared for any potential threats.
BAKERSFIELD POLICE DEPT.
1600 Truxtun Avenue, Bakersfield, CA 93301
Contact Person: Nicole Anderberg, Director
Tel: (661) 326-3978
Email: [email protected]
Start date: February 13, 2023
Term of contract: Ongoing
Contract amount: $1,090,297.00
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(cont’d.)
Service:
Citiguard operates a fleet of patrol vehicles providing 24/7 security coverage for Bakersfield's downtown area. Our high-visibility patrols ensure constant surveillance, rapid incident response, and the safety of city staff, residents, and visitors. Officers are trained in advanced de-escalation techniques to diffuse volatile situations involving criminal behavior, transient populations, and potential fire or public safety threats. In aggressive scenarios, Citiguard officers coordinate seamlessly with the Bakersfield Police Department, leveraging a strong partnership for immediate intervention. Our proactive approach, focusing on deterring criminal activity and maintaining public safety, has significantly enhanced the security landscape in the downtown district.
PASADENA USD
351 S Hudson Ave., Rm 102, Pasadena, CA 91009
Contact name: Julianne Reynoso, Assistant Superintendent, Student Wellness and Support Tel: (626) 396-3600 ext. 88238
email: [email protected]
Start date: December 1, 2023
Term of contract: Ongoing
Contract amount: $538,284.00
Service:
Citiguard deploys three dedicated patrol vehicles to actively traverse and monitor 28 Pasadena Unified School District sites, including schools, libraries, community centers, children’s facilities, administrative offices, and district buildings. Our security teams respond promptly to on-campus emergencies, secure gates and access points, de-escalate incidents involving criminal or disruptive behavior, remove unauthorized individuals, and coordinate with local law enforcement when intervention is required for aggressive or unlawful conduct.
PATH (multiple locations)
340 N. Madison Ave., Los Angeles, CA 90004
Contact person: Tescia Uribe
Tel: (213) 446-5002
Email: [email protected]
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(cont’d.)
Start date: December, 2022
Contract amount: $ 4 million
Term of contract: Ongoing
Service:
Citiguard provides 16 professionally trained unarmed security officers on a 24/7 rotational schedule to patrol, monitor, and control access across PATH facilities. Our personnel maintain detailed logs of all resident entries and exits, ensuring accountability and adherence to site protocols. Officers are specially trained in verbal de-escalation, behavioral recognition, and nonviolent intervention techniques—allowing them to manage disruptive behavior with professionalism and empathy. Through a visible and respectful presence, our team fosters a safe, secure, and supportive environment for residents, staff, and visitors alike.
MARIN COUNTY AIRPORT
451 Airport Rd, Novato, CA 94945
Contact person: David Lawlor, Purchaser
Phone: (415) 473-4217
Email: [email protected]
start date: August, 2024
Term of contract: Ongoing
Annual contract amount: $128,026.00
Service:
Citiguard provides nightly security at Marin County Airport (Gnoss Field), patrolling the facility from 20:00 (8:00 PM) to 06:00 (6:00 AM), seven days a week. The team reports unlawful activities and emergencies to the appropriate agencies and the County Airport Manager. In cases of public emergencies or incidents like fire, theft, or vandalism, Citiguard promptly notifies the Airport Manager or, if unavailable, contacts emergency responders and documents the events. An all-weather patrol vehicle with adequate lighting is used for night monitoring. A nightly email report is sent to the Airport Manager, and employees at secure access points are screened with metal detectors.
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GOLDEN EMPIRE TRANSIT DISTRICT
1830 Golden State Ave., Bakersfield, CA 93301
Contact person: Luis Navarro
Phone: (661) 324-9874
Email: [email protected]
start date: February, 2025
Term of contract: Ongoing
Annual contract amount: $5,340,000.00
Service:
Citiguard currently provides comprehensive unarmed security guard services for Golden Empire Transit (GET) across multiple high-traffic locations in Bakersfield, California. Services include 24/7 coverage at the District Office and Guard Shack facilities on Golden State Avenue, where officers are stationed in rotating shifts to ensure uninterrupted site security.
At the Downtown Transit Center and Southwest Transit Center, Citiguard deploys two uniformed officers per shift, seven days a week, to provide patrol coverage, passenger safety, and incident response during operational hours. These locations experience consistent foot traffic and transient activity, requiring officers to maintain visibility, enforce facility rules, and engage the public with professionalism and tact.
In addition to field officers, Citiguard assigns a dedicated on-site Supervisor (Monday–Friday, 12:00 PM – 9:00 PM) and a Manager (Monday–Friday, 8:00 AM – 2:00 PM) to oversee daily operations, ensure compliance with GET protocols, and coordinate directly with District representatives. Monthly board meetings at 1401 19th Street are also staffed by Citiguard personnel to support access control and attendee safety.
All services are supported by GPS tracking, daily reporting, and a 24/7 dispatch center to ensure full transparency and rapid response across all GET locations.
Citiguard affirms that the company, along with all assigned personnel, is properly licensed and authorized to operate security services within the State of California. All assigned security officers will possess current and valid BSIS Guard Registration Cards issued by the California Department of Consumer Affairs, Bureau of Security and Investigative Services (BSIS), in full compliance with applicable state and local regulations.
In addition, all personnel will hold valid CPR, First Aid, and AED certifications, and any required professional licenses or permits—such as those related to the use of communication devices or non-lethal tools—will be maintained at the sole cost and responsibility of Citiguard.
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We understand and accept that all certifications and licensing compliance is the responsibility of the firm, and we will ensure full documentation is available for City review upon request.
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OPTION ONE
COST PROPOSAL
RFP: UNARMED SECURITY GUARD SERVICES
AT BAKERSFIELD AMTRAK/GREYHOUND STATION
CITY OF BAKERSFIELD
(page 1 of 3)
Site:
BAKERSFIELD AMTRAK/GREYHOUND STATION
601 Truxtun Avenue, Bakersfield, CA 93301
Duties:
Provide standard security services normally associated with protecting the assets of an organization, including but not limited to, people and property.
Type of Security Service Unarmed
Number of Security Officers One (1)
Service Days and Hours Monday-Sunday
(24/7)
Hourly Rate Per Security Officer
Holiday & OT Hourly Rates
$24.80
$37.20
Average Monthly Service Cost $18,189.31
1 st Year Service Cost
(3% service increase each year)
$218,271.74
Citiguard Observes 6 Official Holidays Per
Year
New Year’s Day, Memorial
Day, July 4th, Labor Day,
Thanksgiving Day &
Christmas Day
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OPTION TWO
COST PROPOSAL
RFP: UNARMED SECURITY GUARD SERVICES
AT BAKERSFIELD AMTRAK/GREYHOUND STATION
CITY OF BAKERSFIELD
(page 2 of 3)
Sites:
BAKERSFIELD AMTRAK/GREYHOUND STATION
601 Truxtun Avenue, Bakersfield, CA 93301
Duties:
Provide standard security services normally associated with protecting the assets of an organization, including but not limited to, people and property.
Type of Security Service Unarmed
Number of Security Officers Two (2)
Service Day and Hours Monday-Sunday
(24/7)
Hourly rate Per Security Officer
Holiday & OT Hourly rates
$24.80
$37.20
Average Monthly Service Cost $36,378.62
1st Year Service Cost
(3% service increase each year)
$436,543.48
Citiguard Observes 6 Official Holidays Per
Year
New Year’s Day, Memorial
Day, July 4th, Labor Day,
Thanksgiving Day &
Christmas Day
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OPTION THREE
COST PROPOSAL
RFP: UNARMED SECURITY GUARD SERVICES
AT BAKERSFIELD AMTRAK/GREYHOUND STATION
CITY OF BAKERSFIELD
(page 3 of 3)
Sites:
BAKERSFIELD AMTRAK/GREYHOUND STATION
601 Truxtun Avenue, Bakersfield, CA 93301
Duties:
Provide standard security services normally associated with protecting the assets of an organization, including but not limited to, people and property.
Type of Security Service Unarmed
Number of Security Officers
(as-needed basis)
TBD
Service Days and Hours TBD
Hourly Rate Per Security Officer
Holiday & OT Hourly Rates
$29.95
$44.92
Average Monthly Service Cost TBD
1st Year Service Cost
(3% service increase each year)
TBD
Citiguard Observes 6 Official Holidays Per
Year
New Year’s Day, Memorial
Day, July 4th, Labor Day,
Thanksgiving Day &
Christmas Day
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ADDENDUM NO. 1 for RFP for 24 Hour, 7 Days Per Week Unarmed Security Guard Services at Bakersfield Amtrak/Greyhound Station is contained herein. Direct questions for clarification of this Addendum to:
Jamie Achterberg, Assistant to the City Manager
661-326-3442 - [email protected]
ADDENDUM NO. 1
24 HOUR, 7 DAYS PER WEEK UNARMED SECURITY GUARD
SERVICES AT BAKERSFIELD AMTRAK/GREYHOUND STATION
Docusign Envelope ID: D7D63FEB-543C-48D1-86ED-9A459654D9A3
RFP FOR 24 HOUR, 7 DAYS PER WEEK UNARMED SECURITY GUARD SERVICES
AT BAKERSFIELD AMTRAK/GREYHOUND STATION
Date: August 4, 2025
ADDENDUM NO. 1
This Addendum supplements, modifies, changes, deletes from, or adds to the original bid documents for the project noted above and is hereby made a part of the proposal documents and any resulting contract documents.
This Addendum has been issued to provide clarification regarding the Bid Protest process, as well as to correct Evaluation Criteria. Proposers are advised to review the updated guidance carefully to ensure their proposals meet the outlined expectations.
This Addendum consists of FOUR (4) PAGES. Please note the following supplements/changes as they pertain. Deletions are identified by strikethrough font; additions are identified by italicized red font.
2.3 Evaluation Criteria
Proposals will be evaluated by a team of reviewers using a scoring rubric based on four weighted criteria: Approach and Methodology (30%), Timeline and Ability to Meet Deadlines (25%), Organizational Capacity and Personnel Experience (2530%), Operational Readiness and Communication Systems (30%), and Budget Reasonableness and Cost Effectiveness (210%). References, resumes, and insurance documentation are required for a proposal to be considered complete and will indirectly support criteria like “Organizational Capacity and Personnel Experience” but are not individually scored or weighted.
Evaluation
Criteria Weight Summary
Approach and
Methodology 30%
Evaluates the proposer’s understanding of the City’s
security needs and ability to deliver 24/7 unarmed
guard services at a high-traffic transit site. Assesses the clarity, feasibility, and responsiveness of the
proposed staffing plan, post orders, patrol frequency,
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reporting systems, de-escalation strategies, and
coordination with law enforcement.
Organizational
Capacity and
Personnel
Experience
30%
Evaluates the proposer’s experience providing 24/7
unarmed security services in comparable public
environments. Emphasizes depth and qualifications of
proposed personnel, supervisory oversight, and the
ability to respond quickly to incidents, staffing needs, and City concerns.
Operational
Readiness and
Communication
Systems
30%
Assesses the proposer’s ability to ensure uninterrupted 24/7 staffing and timely response to emergent needs.
Emphasizes clear coverage plans, shift change
procedures, contingency staffing, and proactive
coordination with the City. Also evaluates the
proposer’s communication protocols, including GPS
tracking, incident reporting processes, provision of
real-time updates, regular reporting, and efficient,
transparent collaboration.
Budget
Reasonableness
and Cost
Effectiveness
10%
Evaluates the clarity, completeness, and
reasonableness of the proposed pricing for 1-guard, 2-
guard, and as-needed 3-guard coverage. Prioritizes
cost-effective solutions that meet the City’s
expectations for quality, availability, and compliance
with Scope of Work requirements.
Each criterion will be scored on a scale of 1 to 5, with the following definitions:
1 – Poor: Proposal does not meet the requirements or provides inadequate responses with limited or no detail.
2 – Fair: Proposal meets some requirements but lacks clarity, depth, or sufficient information in key areas.
3 – Good: Proposal meets all requirements with adequate detail and demonstrates competence.
4 – Very Good: Proposal exceeds requirements in some areas and demonstrates strong understanding and capability.
5 – Excellent: Proposal significantly exceeds requirements in all areas, providing clear, comprehensive, and innovative responses.
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2.10 Bid Protests
Any protest of the award must be made under the procedure set forth in Bakersfield Municipal Code § 3.20.068. The protest must be made in writing and delivered to the City Clerk at 1600 Truxtun Avenue, Bakersfield, California 93301 with a copy to the City Purchasing Division and the City Attorney’s Office. The protest must set forth the specific reasons why the award is improper. The protest will be heard at the City Council meeting in which the award of the project will take place.
The protesting party must, at the time of the hearing before the City Council, fill out a speaker’s card and request to be heard at the public statement portion of the City Council agenda. The City Council meetings take place at 1600 Truxtun Avenue, Bakersfield, California 93301, unless the location is changed as allowed by law. Any questions concerning the procedures for filing a protest may be made by calling the City Clerk at (661) 326-3767.
END OF ADDENDUM NO. 1
/s/ Jamie Achterberg, Assistant to the City Manager
Firm: ___________________________________________ Date: _________________ By:___________________________________________________________________ Signature
Please sign and attach this form to your completed proposal to acknowledge receipt of Addendum #1.
Citiguard, Inc. 08/08/2025
Docusign Envelope ID: D7D63FEB-543C-48D1-86ED-9A459654D9A3
ADDENDUM NO. 2 for RFP for 24 Hour, 7 Days Per Week Unarmed Security Guard Services at Bakersfield Amtrak/Greyhound Station is contained herein. Direct questions for clarification of this Addendum to:
Jamie Achterberg, Assistant to the City Manager
661-326-3442 - [email protected]
ADDENDUM NO. 2
24 HOUR, 7 DAYS PER WEEK UNARMED SECURITY GUARD
SERVICES AT BAKERSFIELD AMTRAK/GREYHOUND STATION
ORIGINAL DUE DATE: 1:00 p.m., August 7, 2025
REVISED DUE DATE: 5:00 p.m., August 8, 2025
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RFP FOR 24 HOUR, 7 DAYS PER WEEK UNARMED SECURITY GUARD SERVICES
AT BAKERSFIELD AMTRAK/GREYHOUND STATION
Date: August 4, 2025
ADDENDUM NO. 2
This Addendum supplements, modifies, changes, deletes from, or adds to the original bid documents for the project noted above and is hereby made a part of the proposal documents and any resulting contract documents.
This Addendum has been issued to provide clarification regarding RFP questions and answers and extends the due date. Proposers are advised to review the updated guidance carefully to ensure their proposals meet the outlined expectations.
This Addendum consists of THREE (3) PAGES. Please note the following supplements/changes as they pertain. Deletions are identified by strikethrough font; additions are identified by italicized red font.
1.1 General Information
1. Open for Proposals: Tuesday, July 22, 2025
2. Proposal Due Date: ThursdayFriday, August 78, 2025, at 15:00 p.m.
3. How to Respond: To respond to this Request for Proposals (RFP), please submit one (1) digital copy of your proposal to the following email address:
Jamie Achterberg | Assistant to the City Manager
Email: [email protected]
Phone: (661) 326-3442
4. The subject line should be clearly marked as follows:
RESPONSE TO RFP for Unarmed Security Services – (Your Individual or Firm Name)
5. DUE DATE: It is the sole responsibility of proposers to ensure timely receipt of proposals, as any responses received after the Due Date will not be considered. To be considered for this project, the proposal must reach the specified email inbox, noted above, prior to 15:00 p.m. on the Due Date.
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6. Listed below are specific and estimated dates of action related to this RFP.
The actions with specific dates must be completed as indicated, unless otherwise changed. If it becomes necessary to change any of the specific dates and times, in the calendar of events listed below, an addendum to the RFP will be issued.
Distribution of RFP July 22, 2025
Proposal Due Date BEFORE 15:00 p.m., August 87, 2025
Interviews (optional, at City discretion) August 12, 2025 Anticipated Notification of Final Selection August 18, 2025 Anticipated Award Date September 10, 2025
Anticipated Project Start October 1, 2025
1.2 Questions and Technical Assistance
Respondents to this RFP are specifically directed not to contact any City personnel other than the contact person indicated below. It is suggested that you send a single email inquiry if there are multiple questions concerning the scope of professional services required.
Questions must be submitted by 12:00 pm on Wednesday, August 6, 2025.
Responses to all questions will be posted to PlanetBids by 9:00 am on Thursday, August 7, 2025.
Jamie Achterberg, Assistant to the City Manager
Email: [email protected] |Phone: (661) 326-3442 END OF ADDENDUM NO. 2
/s/ Jamie Achterberg, Assistant to the City Manager
Firm: ___________________________________________ Date: _________________ By:___________________________________________________________________ Signature
Please sign and attach this form to your completed proposal to acknowledge receipt of Addendum #2.
Citigaurd, Inc. 08/08/2025
Docusign Envelope ID: D7D63FEB-543C-48D1-86ED-9A459654D9A3
ADDENDUM NO. 3 for RFP for 24 Hour, 7 Days Per Week Unarmed Security Guard Services at Bakersfield Amtrak/Greyhound Station is contained herein. Direct questions for clarification of this Addendum to:
Jamie Achterberg, Assistant to the City Manager
661-326-3442 - [email protected]
ADDENDUM NO. 3
24 HOUR, 7 DAYS PER WEEK UNARMED SECURITY GUARD
SERVICES AT BAKERSFIELD AMTRAK/GREYHOUND STATION
ORIGINAL DUE DATE: 1:00 p.m., August 7, 2025
REVISED DUE DATE: 5:00 p.m., August 8, 2025
Docusign Envelope ID: D7D63FEB-543C-48D1-86ED-9A459654D9A3
RFP FOR 24 HOUR, 7 DAYS PER WEEK UNARMED SECURITY GUARD SERVICES
AT BAKERSFIELD AMTRAK/GREYHOUND STATION
Date: August 7, 2025
ADDENDUM NO. 3
This Addendum supplements, modifies, changes, deletes from, or adds to the original bid documents for the project noted above and is hereby made a part of the proposal documents and any resulting contract documents.
This Addendum consists of FIVE (5) PAGES. Proposers are required to submit signed acknowledgements for each of the three (3) addendums with their proposal.
This Addendum is issued to provide all prospective bidders with a compilation of questions submitted and the corresponding responses.
Q: Who is the current contractor and how long have they held this contract? A: Contact Security, Inc.
Q: What are the current billing rates?
A: $25.76/hour base and $35.41/hour for overtime/holidays.
Q: What is the City’s approximate annual budget for this contract? A: $374,000-$450,000.
Q: Is there a living wage ordinance required for the City of Bakersfield? Is a mandatory pay rate applicable?
A: No.
Q: What challenges have been experienced at the Bakersfield Amtrak/Greyhound Station?
A: The most frequent challenge at the Station involves addressing the presence of individuals experiencing homelessness and encouraging their voluntary Docusign Envelope ID: D7D63FEB-543C-48D1-86ED-9A459654D9A3
departure from the premises through respectful and non-confrontational engagement.
Q: Are there lockers or storage space available for the officers to store personal items while on duty?
A: There is a locking desk and electrical closet where personal items such as a backpack can be stored.
Q: What is the estimated number of hours needed for this solicited contract period? A: This is a 24/7/365 service, requiring a minimum of 8,760 hours to maintain coverage. It is up to the contractor to determine staffing beyond that amount to cover breaks, time off, etc. to ensure there are no lapses in security coverage.
Q: How many positions are required for this contract?
A: The RFP requests pricing for one guard on duty at all times, two guards on duty at all times, and for additional guards as needed. It is up to the contractor to determine a staffing plan that is adequate to ensure continuous 24/7/365 coverage.
Q: Can a bidder submit a response without naming a subcontractor, or is inclusion of a subcontractor required?
A: A subcontractor is not required.
Q: Does this contract require any bonds?
A: No.
Q: Security guards may be required to attend railroad orientation training and will be required to become familiar with Amtrak’s safety rules. Will this training be billable hours?
A: Yes.
Q: Cover Letter advises a. Brief introduction of the person or firm and b. Proposal cost for Services. To clarify, are we to provide our cost proposal in the cover letter section?
A: While the cover letter should contain the total proposed cost, a detailed breakdown of pricing should be included within the proposal itself.
Docusign Envelope ID: D7D63FEB-543C-48D1-86ED-9A459654D9A3
Q: Must the required Business License be obtained prior to award of contract or can it be obtained if awarded contract?
A: The Business License can be obtained following award, and must be included with the final agreement.
Q: Please list recognized Holidays in which the contractor can bill holiday rate.
A: The City does not specify recognized holidays for the purposes of this contract, as it is a 24/7/365 service. Proposers are expected to define their own holiday schedule and incorporate any associated premium rates into their cost proposals.
Any holiday-related billing should be clearly identified on invoices and must align with the proposer’s submitted rate sheet and staffing plan.
Q: Will any patrol vehicles be required?
A: No, vehicles are not allowed on the platform. Only foot patrols are required.
Q: Are officers required to carry batons and pepper spray? A: Officers are not required to carry batons and pepper spray by the City, but are required to have proper training and certification(s) should such equipment be deployed.
Q: Can the City clarify if “once per hour” patrols are the minimum requirement, or are additional patrols encouraged during peak traffic hours? A: Once per hour would be the minimum requirement.
Q: Does the Scope of Work include any areas outside the Amtrak/Greyhound station, such as adjacent public spaces or nearby sidewalks? A: The Scope of Work indicates that the contractor’s operational authority shall include all areas within the City-owned property immediately surrounding the Amtrak/Greyhound Station, including but not limited to the adjacent loading platforms, parking areas, bus bays, park area, Visitor’s Center, and Kern County Veteran’s Memorial.
Q: How much advance notice will typically be given when requesting additional asneeded guards? A: This will be dependent on how emergent the situation is. In situations where it is feasible, as must notice as possible will be provided. For example, if a special event is planned that would draw larger than usual crowds, the City would give as much notice as possible.
Docusign Envelope ID: D7D63FEB-543C-48D1-86ED-9A459654D9A3
END OF ADDENDUM NO. 3
/s/ Jamie Achterberg, Assistant to the City Manager
Firm: ___________________________________________ Date: _________________ By:___________________________________________________________________ Signature
Please sign and attach this form to your completed proposal to acknowledge receipt of Addendum #3.
Citiguard, Inc. 08/08/2025
Docusign Envelope ID: D7D63FEB-543C-48D1-86ED-9A459654D9A3 Docusign Envelope ID: D7D63FEB-543C-48D1-86ED-9A459654D9A3 Docusign Envelope ID: D7D63FEB-543C-48D1-86ED-9A459654D9A3 To whom it may concern,
The City of Bakersfield engaged in a contract with Citi-Guard for private security services in February 2022. Citi-Guard provides a high visibility, proactive security patrols for various portions of the city at our direction. I currently manage the account on behalf of the city and have found the work product provided by Citi-Guard to be valuable for our municipality. My communication with the account manager, Robert Smith has been excellent, and I have found him to be very receptive. Mr. Smith and his team have shown to be flexible, dependable, and hard working.
Best,
Lt. Matt Gregory
Bakersfield Police Department
1601 Truxtun Av, Bakersfield, Ca 93301
661-326-3981
Docusign Envelope ID: D7D63FEB-543C-48D1-86ED-9A459654D9A3
COUNTY OF LOS ANGELES
PROBATION DEPARTMENT
GUILLERMO VIERA ROSA
Chief Probation Officer
Rebuild Lives and Provide for Healthier and Safer Communities
CAMPUS SAFETY & SECURITY OPERATIONS
9150 EAST IMPERIAL HIGHWAY – DOWNEY, CALIFORNIA 90242
(562) 940-3554
June 21, 2024
TO: Michael Quinonez, Citiguard Account Manager
FROM: Eric Strong, Chief Safety and Security Officer
SUBJECT: LETTER OF RECOMMENDATION
To Whom It May Concern,
As the Chief of Campus Safety and Security Operations for the Los Angeles County Probation Department, I am writing this letter of recommendation on behalf of Citiguard Security Services.
Citiguard Security Services entered in contract with Los Angeles County Probation Department September 1, 2023, to provide weapons screening, perimeter patrol and secure entrance monitoring at two of our juvenile detention facilities. Citiguard provided a carefully selected group of individuals that would bring a higher level of professionalism and experience. At the time of onboarding, our department was experiencing a significant change in security protocols including physical enhancements.
Throughout these changes, Citiguard Account Manager Michael Quiñonez has been readily available and responsive to requests from our Campus Safety and Security Operations (CSSO) team. Michael has been proactive in reporting safety/security concerns and has been a part of the conversations to address the many issues we have encountered during our implementation of new security protocols.
Docusign Envelope ID: D7D63FEB-543C-48D1-86ED-9A459654D9A3 Citiguard Security Services
June 21, 2024
There have been some adjustments made by Citiguard regarding their personnel at various post assignments, yet most of the guards are actively seeking to perform at a high level and are constantly communicating with the CSSO team. CSSO and Citiguard have developed a positive working relationship and we appreciate their collaboration in fostering a safe and secure work environment at both Los Padrinos Juvenile Hall and Barry J. Nidorf Treatment Facility.
Respectfully,
Eric Strong
Chief of Campus Safety and Security Operations
Los Angeles County Probation Department
Docusign Envelope ID: D7D63FEB-543C-48D1-86ED-9A459654D9A3 DATE: July 15, 2025
To Whom It May Concern,
I am pleased to write this letter of recommendation for Citiguard Security Services, who began providing security services for our offices a few months ago. From the outset, Citiguard has demonstrated a high level of professionalism, responsiveness, and reliability, especially in how they handled an expedited start date across three separate office locations.
Despite the tight timeline, Citiguard mobilized quickly and seamlessly, ensuring that each location was staffed appropriately and on time. Their ability to meet operational demands with short notice is a testament to their experience and organizational strength.
Since coming on board, Citiguard’s security personnel have consistently conducted themselves in a professional and courteous manner. They have integrated well within our office environment and maintained a visible, respectful, and dependable presence.
Equally impressive is Citiguard’s management team. Their communication has been excellent as they keep us informed of all developments, particularly related to staffing and coverage. We appreciate their proactive approach and their willingness to collaborate closely with our team to ensure our needs are fully met.
Overall, I highly recommend Citiguard Security Services to any organization seeking dependable, communicative, and professional security support. They have earned our trust and confidence, and we look forward to our continued partnership.
Respectfully;
David Jones, Bureau Commander
Desk (951) 955-0075
Cell (951) 707-5321
[email protected]
MICHAEL A. HESTRIN
DISTRICT ATTORNEY Natasha Crawford
CHIEF OF THE BUREAU
OF INVESTIGATION
BUREAU OF INVESTIGATION
OFFICE OF
THE DISTRICT ATTORNEY
C O U N T Y O F R I V ER S I D E
Docusign Envelope ID: D7D63FEB-543C-48D1-86ED-9A459654D9A3
PASADENA UNIFIED SCHOOL DISTRICT
STUDENT WELLNESS AND SUPPORT SERVICES
September 18, 2024
From: Julianne Reynoso
To Whom It May Concern:
I am thrilled to affirm the commitment of the Pasadena Unified School District (PUSD) to our newly forged partnership with Citiguard Security. The prospect of a conh·actual and professional service has been outstanding.
We are particularly proud of the effective and efficient communication and heightened sense of urgency Citiguard takes to protect the well-being of our staff, students, and schools/building. We receive daily reports that impart a 12-hour range of services and allow us to take action if anything is seen as unsafe. The staff is professional, responsive, and empathetic, yet direct when safety and security are at the forefront.
The Pasadena Unified School District supports all efforts Citiguard Security has made to bring a sense of safety, prevention, intervention, and communication to our conununity. /Ve will transform education to empower students to succeed. 351 South Hudson hen11e, Room 208 • Pasadena Califomia 91109 • (626) 396-3600, x 88238 • (626) 793-9858/ax • www.p11sd.us Docusign Envelope ID: D7D63FEB-543C-48D1-86ED-9A459654D9A3 Tiffany Schmid
Chief Administrative Officer
August 22, 2024
RE: Citiguard, Inc.
To Whom it May Concern:
County of El Dorado
Chief Administrative Office
330 Fair Lane
Placerville, CA 95667-4197
Phone (530) 621-5530
Fax (530) 626-5730
Since June of last year, the County of El Dorado has contracted with Citiguard, Inc. for security services at several of our facilities, including our Administration offices, Library, Health and Human Services offices, and our Navigation Center for homeless services.
Citiguard has provided two unarmed security guards to patrol our sites for twelve hours per day, serving as a visual and physical deterrent to crime.
Citiguard's staff consistently perform their duties in an efficient, conscientious manner, demonstrating professionalism to all persons they encounter on County property. All Citiguard personnel have exercised good judgment and shown to be courteous, alert, and capable of diffusing confrontational situations. Their problem-solving skills and initiative have proven them to be a reliable choice for our security needs.
I highly recommend Citiguard's services. If you would like any further information about our experience with Citiguard, please feel free to contact me by phone at (530) 621- 5833 or by email at [email protected].
Sincerely,
Kevin Gilliland
Facilities Program Manager
Docusign Envelope ID: D7D63FEB-543C-48D1-86ED-9A459654D9A3 Docusign Envelope ID: D7D63FEB-543C-48D1-86ED-9A459654D9A3 Docusign Envelope ID: D7D63FEB-543C-48D1-86ED-9A459654D9A3 ANY PROPRIETOR/PARTNER/EXECUTIVE OFFICER/MEMBER EXCLUDED?
INSR ADDL SUBR
LTR INSD WVD
PRODUCER CONTACT NAME: PHONE FAX
(A/C, No, Ext): (A/C, No): E-MAIL ADDRESS:
INSURER A :
INSURED INSURER B :
INSURER C :
INSURER D :
INSURER E :
INSURER F :
POLICY NUMBER POLICY EFF POLICY EXP TYPE OF INSURANCE (MM/DD/YYYY) (MM/DD/YYYY) LIMITS
AUTOMOBILE LIABILITY
UMBRELLA LIAB
EXCESS LIAB WORKERS COMPENSATION
AND EMPLOYERS' LIABILITY
DESCRIPTION OF OPERATIONS / LOCATIONS / VEHICLES (ACORD 101, Additional Remarks Schedule, may be attached if more space is required)
AUTHORIZED REPRESENTATIVE
EACH OCCURRENCE $ DAMAGE TO RENTED CLAIMS-MADE OCCUR PREMISES (Ea occurrence) $ MED EXP (Any one person) $ PERSONAL & ADV INJURY $ GEN'L AGGREGATE LIMIT APPLIES PER: GENERAL AGGREGATE $ PRO- POLICY JECT LOC PRODUCTS - COMP/OP AGG OTHER: $ COMBINED SINGLE LIMIT
(Ea accident) $ ANY AUTO BODILY INJURY (Per person) $ OWNED SCHEDULED AUTOS ONLY AUTOS BODILY INJURY (Per accident) $ HIRED NON-OWNED PROPERTY DAMAGE AUTOS ONLY AUTOS ONLY (Per accident) $
$ OCCUR EACH OCCURRENCE CLAIMS-MADE AGGREGATE $ DED RETENTION $ PER OTH- STATUTE ER E.L. EACH ACCIDENT E.L. DISEASE - EA EMPLOYEE $
If yes, describe under DESCRIPTION OF OPERATIONS below E.L. DISEASE - POLICY LIMIT INSURER(S) AFFORDING COVERAGE NAIC #
COMMERCIAL GENERAL LIABILITY
Y / N
N / A
(Mandatory in NH)
SHOULD ANY OF THE ABOVE DESCRIBED POLICIES BE CANCELLED BEFORE
THE EXPIRATION DATE THEREOF, NOTICE WILL BE DELIVERED IN ACCORDANCE WITH THE POLICY PROVISIONS.
THIS IS TO CERTIFY THAT THE POLICIES OF INSURANCE LISTED BELOW HAVE BEEN ISSUED TO THE INSURED NAMED ABOVE FOR THE POLICY PERIOD INDICATED. NOTWITHSTANDING ANY REQUIREMENT, TERM OR CONDITION OF ANY CONTRACT OR OTHER DOCUMENT WITH RESPECT TO WHICH THIS
CERTIFICATE MAY BE ISSUED OR MAY PERTAIN, THE INSURANCE AFFORDED BY THE POLICIES DESCRIBED HEREIN IS SUBJECT TO ALL THE TERMS, EXCLUSIONS AND CONDITIONS OF SUCH POLICIES. LIMITS SHOWN MAY HAVE BEEN REDUCED BY PAID CLAIMS.
THIS CERTIFICATE IS ISSUED AS A MATTER OF INFORMATION ONLY AND CONFERS NO RIGHTS UPON THE CERTIFICATE HOLDER. THIS
CERTIFICATE DOES NOT AFFIRMATIVELY OR NEGATIVELY AMEND, EXTEND OR ALTER THE COVERAGE AFFORDED BY THE POLICIES BELOW. THIS CERTIFICATE OF INSURANCE DOES NOT CONSTITUTE A CONTRACT BETWEEN THE ISSUING INSURER(S), AUTHORIZED REPRESENTATIVE OR PRODUCER, AND THE CERTIFICATE HOLDER.
IMPORTANT: If the certificate holder is an ADDITIONAL INSURED, the policy(ies) must have ADDITIONAL INSURED provisions or be endorsed.
If SUBROGATION IS WAIVED, subject to the terms and conditions of the policy, certain policies may require an endorsement. A statement on this certificate does not confer rights to the certificate holder in lieu of such endorsement(s).
COVERAGES CERTIFICATE NUMBER: REVISION NUMBER:
CERTIFICATE HOLDER CANCELLATION
ACORD 25 (2016/03) © 1988-2015 ACORD CORPORATION. All rights reserved.
CERTIFICATE OF LIABILITY INSURANCE DATE (MM/DD/YYYY)
$
$
$
$
$
The ACORD name and logo are registered marks of ACORD
3/28/2025
(818) 986-7283 (818) 986-4949
035378
CitiGuard Inc
22736 VANOWEN STREET STE 300
West Hills, CA 91307
20052
31194
A 1,000,000
BMGG100043-01 3/26/2025 3/26/2026 100,000
5,000
1,000,000
3,000,000
3,000,000
MISC ERRORS OMM 1,000,000
B 1,000,000
72APB011105 3/26/2025 3/26/2026
A 5,000,000
BMGE100039-01 3/26/2025 3/26/2026
5,000,000
C Crime 107479980 7/27/2024 Single Loss 100,000
FOR INFORMTATIONAL PURPOSES ONLY
CITIINC-01 IFATHIPOUR
Paramount Exclusive Insurance Services, Inc.
15760 Ventura Blvd. Suite 500
Encino, CA 91436 [email protected]
Evanston Ins. Co.
National Fire & Marine Ins.
Travelers Casualty and Surety Company of America
Aggregate
7/27/2025
X
X
X
X
X X
Docusign Envelope ID: D7D63FEB-543C-48D1-86ED-9A459654D9A3
FOR INFORMATIONAL PURPOSES ONLY
Docusign Envelope ID: D7D63FEB-543C-48D1-86ED-9A459654D9A3 22736 Vanowen Street Suite 300
West Hills, CA 91307
90 1003623
01/01/2025
Citiguard, Inc
Docusign Envelope ID: D7D63FEB-543C-48D1-86ED-9A459654D9A3
TRAINING P
M
Created by Michael Quinonez – Fire Life & Safety Director Citiguard Employs a Comprehensive and Systematic Approach to Training, Ensuring That All Security Personnel Meet and Maintain the Necessary Certifications and Qualifications.
Docusign Envelope ID: D7D63FEB-543C-48D1-86ED-9A459654D9A3 800-613-5903 | www.Citiguardinc.com
INITIAL TRAINING PROGRAMS………………………………………1
CERTIFICATION VERIFICATION……………………………………..1
REGULAR REFRESHER TRAINING…………………………………………..1
CONTINUOUS EDUCATION……………………………………………………..1
REGULAR ASSESSMENTS AND EVALUATIONS………………………2
HANDS-ON TRAINING………………………………………………………………2
MANDATORY CONTINUING EDUCATION………………………………2
DOCUMENTATION AND RECORDS…………………………………………2
SUPERVISION AND MENTORING…………………………………………….2
PC-832 ARREST AND FIREARMS COURSE……………………………..3
CLIENT RELATIONS / SERVICE ATTITUDE……………………………….3
EMERGENCY PREPAREDNESS…………………………………………….3 - 4
Docusign Envelope ID: D7D63FEB-543C-48D1-86ED-9A459654D9A3 800-613-5903 | www.Citiguardinc.com
(cont’d.)
GOVERNEMENT LAWS AND REGULATIONS…………………………..4
SECURITY PATROIL PROCEDURES…………………………………………4
CITIGUARD DE-ESCALATION GUIDELINES……………………………4
• Recognizing Early Warning Signs………………………………………..4
• Control Your Own Emotions……………………………………………….5
• Build Rapport…………………………………………………………………..5
• Clarify the Situation………………………………………………………….5
• Set Boundaries………………………………………………………………..5
• Use Verbal and Non-Verbal Techniques………………………………5
• Seek Assistance…………………………………………………………..5 - 6
CITIGUARD’S COMPREHENSIVE TRAINING FOR PROACTIVE
DEFENSE…………………………………………………………………6
• Firearm Safety Certification (Armed Guards Only)…………………6 Docusign Envelope ID: D7D63FEB-543C-48D1-86ED-9A459654D9A3 800-613-5903 | www.Citiguardinc.com
(cont’d.)
• PR-24 Baton Certification…………………………………………………..6
• Pepper Spray/Mace Permit………………………………………………..6
• Emergency Response Training………………………………………..6 - 7
• Report Writing Training………………………………………………………7
• Safety Training………………………………………………………………….7
• Community Rules and Regulations………………………………….7 - 8
• Procedural Training…………………………………………………………..8
• Interpersonal Relationships……………………………………………….8
• Ongoing Training and Drills………………………………………………..8
• Hours of Training…………………………………………………………8 - 11
EMPLOYEE PHYSICAL EXAMS…………………………………………..11 - 12
• Pre-Employment Medical Screening………………………………….11
• Annual Physical Exams……………………………………………………11
• Selection of Qualified Healthcare Providers……………………….12 Docusign Envelope ID: D7D63FEB-543C-48D1-86ED-9A459654D9A3 800-613-5903 | www.Citiguardinc.com
(cont’d.)
• Standardized Medical Examination Protocol………………………12
• Documentation and Record-Keeping…………………………………12
• Reminders and Scheduling………………………………………………12
• Employee Support…………………………………………………………..12
DRUG AND ALCOHOL TESTING……………………………………….12 - 14
• Pre-Employment Testing………………………………………………….13
• Pre-Employment Drug Screening………………………………………13
• Random Testing………………………………………………………………13
• Unannounced Random Drug Testing………………………………….13
• Random Alcohol Testing…………………………………………………..13
• Follow-Up Testing……………………………………………………………13
• Follow-Up Drug and Alcohol Testing…………………………….13 - 14 • Reasonable Suspicion Testing………………………………………….14
Docusign Envelope ID: D7D63FEB-543C-48D1-86ED-9A459654D9A3 800-613-5903 | www.Citiguardinc.com
(cont’d.)
• Drug and Alcohol Testing Based on Reasonable Suspicion……14 • Compliance with Applicable Laws…………………………………….14
• Compliance with State and Federal Regulations…………………14 ENSURING EMPLOYEES ARE CAPABLE…………………………..14 - 17
• Rigorous Recruitment and Selection Process……………….14 - 15 • Specialized Training Programs………………………………………….15
• Continuous Professional Development………………………..15 - 16 • Site-Specific Training………………………………………………………16
• Regular Drills and Simulations………………………………………….16
• Strong Supervision and Support………………………………………..16
• Effective Communication and Collaboration…………………16 - 17 EMERGENCY PROCEDURES………………………………….17 - 25
• Power Failure Procedures…………………………………………..17 - 18
Docusign Envelope ID: D7D63FEB-543C-48D1-86ED-9A459654D9A3 800-613-5903 | www.Citiguardinc.com
(cont’d.)
• Fire Evacuation……………………………………………………….18 - 20
• Earthquake Evacuation…………………………………………….20 - 21
• Abandoned/Suspicious Packages.…………………………….21 - 23
• Bomb Treat…………………………………………………………….23 - 25
• Active Shooter Response………………………………………….25 - 28
Docusign Envelope ID: D7D63FEB-543C-48D1-86ED-9A459654D9A3 800-613-5903 | www.Citiguardinc.com
[1]
Initial Training Program
New security personnel undergo
extensive training programs that
cover a wide range of topics,
including security protocols,
emergency procedures, legal
regulations, ethical conduct, and
customer service. These programs
are designed to equip employees with
the fundamental knowledge and
skills required for their roles.
certification verification
Citiguard conducts thorough checks to verify the certifications and licenses of new hires. This includes confirming the authenticity of security licenses, firearm permits, first aid/CPR certifications, and any other relevant qualifications. Only individuals with valid and verified certifications are employed.
Regular Refresher Training
Security personnel participate in regular refresher training sessions to reinforce their skills and knowledge. These sessions cover updates in security protocols, changes in regulations, and advancements in technology. Refresher training ensures that employees stay current with industry best practices.
Continuous Education
Citiguard encourages security personnel to pursue continuous education opportunities. This can include advanced security training, higher education in related fields, or specialized certifications. The company supports and sometimes sponsors employees in these endeavors to enhance their skills and expertise.
Docusign Envelope ID: D7D63FEB-543C-48D1-86ED-9A459654D9A3 800-613-5903 | www.Citiguardinc.com
[2]
Regular Assessments and Evaluations
Security personnel undergo periodic assessments and evaluations to gauge their proficiency and identify areas for improvement. These assessments can include written tests, practical exercises, and scenario-based simulations. Performance evaluations are conducted by experienced trainers or supervisors.
Hands-On Training
Citiguard provides hands-on training experiences to ensure that security personnel are proficient in using security equipment, handling emergencies, and executing their duties effectively. Practical exercises enhance their abilities to respond to real-life situations.
Mandatory Continuing Education
Citiguard enforces mandatory continuing education requirements for all security personnel. This includes staying updated on legal regulations, attending workshops or seminars, and completing online courses. Proof of completion is regularly verified to ensure compliance.
Documentation and Records
Citiguard maintains detailed records of all training sessions, certifications, and assessments. These records serve as evidence of employee qualifications and training compliance. Documentation is regularly audited to ensure accuracy and completeness.
Supervision and Mentoring
Experienced supervisors provide guidance and mentorship to security personnel.
They offer on-the-job training, share best practices, and provide constructive feedback to enhance employees’ skills and confidence.
Docusign Envelope ID: D7D63FEB-543C-48D1-86ED-9A459654D9A3 800-613-5903 | www.Citiguardinc.com
[3]
PC-832Arrest and Firearms Course
Hired guards either possess completed training or complete it within the first 30 days. The training comprises two components totaling a minimum of 64 hours: a 40-hour Arrest component and a 24-hour Firearms component for armed guards. • The Arrest component has a 40-hour requirement
• The Firearms component has a 24-hour requirement (Armed guards only).
Client Relations /Service Attitude
New hires undergo training within their first 30 days, focusing on a client-centered approach, managing difficult clients, fostering client loyalty, and enhancing communication and writing skills.
• Client-Centered Approach
• Dealing with Angry/Upset Clients
• Importance of Client Loyalty / How to Nurture Relationships • Writing and Communication Skills
Emergency Preparedness
All new hires receive training within
their initial 30 days, covering
concepts such as awareness,
mitigation, response, and recovery.
Training addresses various
emergency situations, including
antiterrorism, active shooter
incidents, HazMat incidents, crowd
control, and evacuation protocols.
• Antiterrorism
Docusign Envelope ID: D7D63FEB-543C-48D1-86ED-9A459654D9A3 800-613-5903 | www.Citiguardinc.com
[4]
• Active Shooter
• HazMat
• Crowd Control
• Evacuation protocols
Government Laws and Regulations
Applicants and new hires are tested on their understanding of federal and state laws governing security personnel. Ongoing training ensures compliance with evolving laws and regulations affecting security guards in California.
Security Patrol Procedures
New hires receive training within the first 30 days, focusing on entrance/exit checks, observing suspicious behavior, ensuring people's safety, and being vigilant for emergencies.
Citiguard De-escalation Guidelines
At Citiguard, our foremost goal is to uphold a safe and secure environment for all. A cornerstone of our approach lies in mastering the art of de-escalation. These vital techniques have been proven to calm potentially volatile situations, thwart escalation, and defuse conflicts before they reach a dangerous point. Our specialized training program, meticulously crafted by our team of ex-law enforcement professionals, offers stringent guidelines on employing de-escalation tactics with precision in diverse situations.
1. Recognize Early Warning Signs:
Effective de-escalation starts with identifying early warning signs of aggression or conflict, including physical cues like clenched fists or tense body posture, and behavioral signs such as shouting, aggressive language, or threats.
Docusign Envelope ID: D7D63FEB-543C-48D1-86ED-9A459654D9A3 800-613-5903 | www.Citiguardinc.com
[5]
2. Control Your Own Emotions:
Maintaining composure is crucial. Stay calm and composed in all situations, even under high pressure. Be mindful of your body language, tone of voice, and facial expressions, as they can either escalate or de-escalate a situation.
3. Build Rapport:
Establishing rapport and connecting with the individual you're dealing with can Foster trust and cooperation. Utilize active listening skills, ask open-ended questions, and show empathy to understand their perspective.
4. Clarify the Situation:
Before attempting to de-escalate, ensure a thorough understanding of the circumstances and the reasons behind the person's behavior. Clarify any misunderstandings or misconceptions, validating their feelings and emotions.
5. Set Boundaries:
Define clear boundaries and behavior expectations while ensuring the person feels respected and heard. Provide explicit instructions and consequences for non- compliance, while also offering practical solutions and alternatives to the situation.
6. Use Verbal and Non-Verbal Techniques:
De-escalation tactics encompass both verbal and
non-verbal approaches. Verbal
techniques involve using a calm and reassuring tone,
mirroring the person's
language and gestures, and providing choices and
options. Non-verbal techniques
include open body language, maintaining eye
contact, and establishing appropriate physical
distance.
7. Seek Assistance:
In situations where handling becomes challenging or there is a risk of physical harm, promptly seek assistance from other security personnel or law enforcement.
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Have a well-defined escalation plan and know when to involve higher authorities to ensure a swift and safe resolution.
Citiguard's Comprehensive Training for Proactive Defense While restraint is a fundamental aspect of a guard's security approach, it's crucial to acknowledge that emergency situations may require guards to face physical threats from antagonists. In these challenging scenarios, proactive defense strategies are paramount to ensuring safety and maintaining control. Citiguard security personnel are rigorously trained, prepared, and equipped with the following certifications:
1. Firearm Safety Certificate (Armed Guards Only):
Armed guard applicants must obtain this certification prior to employment. It Entails passing a rigorous Department of Justice (DOJ) written test on firearm safety, administered by DOJ Certified Instructors.
2. PR-24 Baton Certification:
All ACOs either possess PR-24 Baton Certification upon hiring or complete the Training within their initial 30 days of employment. This certification comprises a state-mandated course with a minimum of eight hours of instruction. A written examination, requiring a passing score of 83% or better, ensures proficiency.
3. Pepper Spray / Mace Permit:
ACOs are either hired with their pepper spray/mace permit or undergo Comprehensive training within their first 30 days of employment. This training encompasses legal and moral aspects, types of sprays, proper usage protocols, storage guidelines, and recognizing/treating symptoms associated with exposure.
4. Emergency Response Training:
• Types of Emergencies: Provide training on various types of emergencies such as fire, medical emergencies, natural disasters, and security breaches.
• Evacuation Procedures: Outline clear evacuation routes and procedures For different scenarios.
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• First Aid and CPR: Ensure security personnel are trained in basic first aid And CPR to provide immediate assistance in medical emergencies.
5. Report Writing Training:
• Incident Reporting: Train security personnel to accurately and promptly report incidents, including details such as time, location, individuals involved, and actions taken.
• Documentation Skills: Emphasize clear and concise documentation of incidents, ensuring that reports are accessible for future reference.
6. Safety Training:
• Patrol Procedures: Instruct
on effective patrol
techniques to identify and
address potential safety
hazards.
• Security Equipment Usage:
Provide training on the
proper use of security
equipment such as
surveillance cameras,
alarms, and communication
devices.
7. Community Rules and Regulations:
• Familiarity with Community Policies: Ensure security personnel have a thorough understanding of community rules and regulations. • Conflict Resolution: Provide training on resolving conflicts while upholding community standards.
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8. Procedural Training:
• Access Control Procedures: Train security personnel on verifying and controlling access to the community.
• Visitor Management: Instruct on proper procedures for handling and logging visitors to the community.
• Package Handling: Provide guidelines on receiving and handling packages, ensuring security and resident satisfaction.
9. Interpersonal Relationships:
• Customer Service Training: Emphasize the importance of good customer service in interactions with residents.
• Communication Skills: Train security personnel in effective communication to handle inquiries, complaints, and emergencies with professionalism.
• Cultural Sensitivity: Promote cultural awareness to foster positive relationships with a diverse resident population.
10. Ongoing Training and Drills:
• Regular Drills: Conduct regular emergency response drills to ensure security personnel are well-prepared.
• Continuing Education: Provide ongoing training to keep security personnel updated on new procedures, technologies, and community developments.
11. Hours of Training:
a. Orientation (4-8 hours):
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• Introduction to the security company and its policies. • Overview of the security industry and the role of ACOs. • Introduction to basic security procedures and professionalism. b. Legal and Ethical Considerations (4-8 hours):
• Understanding relevant laws and regulations.
• Ethics in the security industry.
• Use of force and legal responsibilities.
c. Emergency Response Training (8-16 hours):
• First aid and CPR
certification.
• Emergency evacuation
procedures.
• Handling medical
emergencies.
d. Patrol and Observation (8-12 hours):
• Techniques for effective
patrolling.
• Observation skills and situational awareness.
• Identifying and reporting security threats.
e. Communication Skills (4-8 hours):
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• Effective verbal and written communication.
• Radio communication procedures.
• Interacting with the public and residents.
f. Access Control and Technology (8-12 hours):
• Access control procedures.
• Proper usage of security equipment (e.g., surveillance cameras, alarms). • Technology training relevant to the security role.
g. Report Writing and Documentation (8-12 hours):
• Writing incident reports.
• Documentation skills and record-keeping.
• Legal considerations in report writing.
h. Customer Service (4-8 hours):
• Interacting with residents, visitors, and the public. • Conflict resolution and de-escalation techniques.
• Cultural sensitivity and diversity training.
i. Community Rules and Regulations (4-8 hours):
• Familiarity with community-specific rules.
• Enforcing rules while maintaining professionalism.
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• Handling resident inquiries and complaints.
j. Practical Exercises and Drills (8-16 hours):
• Hands-on exercises to reinforce training.
• Emergency response drills.
• Simulations of common security scenarios.
k. Regular Refresher Courses: Implement regular refresher courses to reinforce skills and knowledge.
EMPLOYEE PHYSICAL EXAMS
Citiguard prioritizes the health and physical wellbeing of its employees through a structured approach to conducting annual physical exams.
The company follows a systematic process to
ensure these exams are completed on schedule:
Pre-employment Medical Screening:
Before hiring, Citiguard requires candidates to
undergo a comprehensive pre-employment medical screening. This screening includes a thorough examination by a licensed medical professional. Candidates are assessed for their overall health, physical fitness, and ability to perform the required job duties.
Annual Physical Exams:
Citiguard mandates that all employees undergo a thorough physical examination on an annual basis. These exams are scheduled and coordinated by the company’s HR department. The purpose of these exams is to assess the employee’s general health, identify any potential health issues, and ensure that they are physically fit to continue their duties effectively.
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Selection of Qualified Healthcare Providers:
Citiguard partners with qualified healthcare providers or medical facilities to conduct the physical exams. These providers are experienced in occupational health assessments and are capable of identifying health issues relevant to the specific job requirements of security personnel.
Standardized Medical Examination Protocol:
Citiguard ensures that the physical exams follow a standardized protocol. This protocol includes a range of tests and assessments such as blood pressure measurement, vision and hearing tests, cardiovascular health evaluation, musculoskeletal examination, and overall fitness assessment. The examination protocol is tailored to address the unique physical demands of security duties.
Documentation and Record-Keeping:
Citiguard maintains detailed records of each employee’s physical exams. These records include the results of the examination, any recommendations made by the healthcare provider, and the employee’s overall fitness status. Having accurate documentation allows Citiguard to track employees’ health over time and ensure timely follow-ups if necessary.
Reminders and Scheduling:
Citiguard implements a proactive approach to scheduling annual physical exams.
Employees receive timely reminders well in advance of their scheduled exam dates.
HR personnel assist in coordinating appointments, ensuring that every employee complies with the annual physical examination requirement.
Employee Support:
Citiguard offers support to employees during the physical examination process. This can include providing necessary information, addressing concerns, and ensuring that employees feel comfortable throughout the examination.
DRUG AND ALCOHOL TESTING
Citiguard maintains stringent policies and procedures regarding drug and alcohol testing to ensure a safe and drug-free work environment for its employees assigned to every post.
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The company follows a comprehensive approach that includes pre-employment testing, random testing, and follow-up testing, as well as procedures for reasonable suspicion testing. Here are the details:
1. Pre-Employment Testing:
Pre-employment drug screening:
All candidates undergo mandatory drug
testing before they are officially hired by
Citiguard. This screening includes tests for
commonly abused substances to ensure
that prospective employees are drug-free.
Alcohol screening: Pre-employment
alcohol testing is also conducted to confirm that candidates do not have alcoholrelated issues.
2. Random Testing:
Unannounced random drug testing:
Citiguard conducts random drug tests on employees throughout the year. This random approach deters substance abuse and ensures that employees are aware they can be tested at any time.
Random alcohol testing:
Similar to drug tests, random alcohol tests are administered without prior notice to selected employees, ensuring compliance with alcohol policies.
3. Follow-Up Testing:
Follow-up drug and alcohol testing:
Employees who have previously tested positive for drugs or alcohol, or have undergone rehabilitation, are subject to follow-up testing as part of their continued employment.
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The frequency of follow-up testing is determined on a case-by-case basis, typically involving regular and unannounced tests to monitor ongoing sobriety and compliance with company policies.
4. Reasonable Suspicion Testing:
Drug and alcohol testing based on reasonable suspicion:
If there is reasonable suspicion that an employee may be under the influence of drugs or alcohol while on duty, Citiguard reserves the right to conduct drug and alcohol testing. Reasonable suspicion can be based on observed behavior, performance issues, or other specific indicators.
5. Compliance with Applicable Laws:
Compliance with state and federal regulations:
Citiguard ensures that all drug and alcohol testing procedures comply with relevant state and federal laws, including the guidelines set forth by the Department of Transportation (DOT) if applicable.
ENSURING EMPLOYEES ARE CAPABLE
Citiguard adopts a comprehensive and strategic methodology to guarantee its employees possess the requisite competencies to effectively deliver services as specified in the Statement of Work (SOW) for each contract. These services encompass safeguarding designated locations through specialized armed, unarmed, or vehicle patrol services. Key components of this approach include:
1. Rigorous Recruitment and Selection Process:
• Citiguard recruits experienced and qualified security personnel who Have a background in law enforcement, military, or private security.
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• Candidates undergo a thorough screening process, including Background checks, interviews, and skills assessments to ensure they meet the necessary criteria and possess the requisite skills for the job.
2. Specialized Training Programs:
• Citiguard delivers thorough training programs meticulously designed to cater to the unique post orders of the facilities or locations to which its personnel are deployed. This training incorporates an expansive spectrum of subjects, encompassing emergency response protocols, access control procedures, conflict resolution strategies, surveillance techniques, and adherence to legal regulations.
• Armed guards receive specialized firearm training, ensuring they are proficient in the safe and responsible use of weapons. Vehicle patrol officers are trained in defensive driving techniques and patrolling methodologies.
3. Continuous Professional Development:
• Citiguard invests in the
continuous professional
development of its
employees. Ongoing
training sessions and
workshops keep security
personnel updated on the
latest security
technologies, industry
best practices, and legal
requirements.
• Employees are encouraged to pursue relevant certifications and attend Industry conferences, enhancing their knowledge and expertise in the field.
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4. Site-Specific Training:
• Citiguard conducts site-specific training to ensure that employees are thoroughly acquainted with the distinct layout, security concerns, and crucial areas of each location to which they are assigned. • Security personnel are trained to handle various situations specific to The facilities they are assigned to, ensuring they are well-prepared to address any security-related issues that may arise.
5. Regular Drills and Simulations:
• Citiguard organizes regular drills and simulations to assess the Readiness and response capabilities of its security personnel. • These exercises include scenarios related to intruder detection, emergency evacuations, and coordination with law enforcement agencies, allowing employees to practice their skills in a controlled environment.
6. Strong Supervision and Support:
• Citiguard maintains a robust supervisory system where experienced supervisors provide guidance, support, and oversight to security personnel.
• Supervisors conduct regular site visits to monitor the performance of security officers, ensuring that they adhere to protocols and maintain a high level of professionalism.
7. Effective Communication and Collaboration:
• Citiguard emphasizes open communication and collaboration among Security personnel, ensuring seamless coordination during patrols, emergencies, and shift changes.
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• Security officers are trained to effectively communicate with each other and with other relevant parties, fostering a cohesive and efficient security team.
EMERGENCY PROCEDURES
Power Failure Procedures: Citiguard prioritizes thorough training on power failure procedures for our clients to ensure preparedness and effective response during such incidents. Our training program covers a range of essential topics to equip Security Staff with the knowledge and skills needed to mitigate
risks and maintain security in the event of a power
outage.
1. Understanding Power Systems: We provide detailed insights into the building (s) power infrastructure, including main power sources, backup generators, and emergency lighting systems. Understanding these systems enables Security Staff to identify potential vulnerabilities and respond accordingly.
2. Response Protocols: Our training emphasizes clear protocols for responding to power failures, including immediate actions to ensure the safety of everyone. This includes procedures for evacuating buildings safely if necessary and establishing communication channels with emergency services.
3. Emergency Lighting Usage: Proper utilization of emergency lighting is crucial during power outages. We train Security Staff on how to locate and activate emergency lighting systems to maintain visibility in critical areas such as corridors, stairwells, and exits.
4. Security Measures: In the event of a power failure, security measures must be adapted to maintain the safety and integrity of the premises. Our training covers strategies for securing entrances, monitoring vulnerable areas, and deploying additional Security Staff if needed.
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5. Communication Protocols: Effective communication is essential during power outages to coordinate responses and provide updates to relevant stakeholders. We instruct Security Staff on how to establish communication channels using alternative methods such as two-way radios or mobile phones.
6. Equipment Operation: Some security equipment may rely on power sources that are affected during outages. Our training includes instructions on how to operate backup systems or alternative equipment to ensure continuous monitoring and surveillance.
7. Mock Drills and Scenario-Based Training: Practical exercises and simulated scenarios are integral parts of our training program. By conducting mock drills, Security Staff can practice implementing power failure procedures in a controlled environment, allowing for refinement and improvement of response protocols.
8. Continuous Education and Updates: As part of our commitment to ongoing improvement, we provide regular updates and refresher training sessions to ensure that Security Staff remain current with best practices and any changes to procedures or equipment.
Fire Evacuation Procedures: Citiguard places great emphasis on training clients in fire evacuation procedures to ensure the safety of all occupants during emergencies. Our comprehensive training program equips Security Staff with the knowledge, skills, and confidence needed to respond effectively in the event of a fire.
Here are the key components of our fire evacuation training:
1. Understanding Fire Risks: We educate Security Staff about common fire hazards and risks specific to their facility. This includes identifying potential ignition sources, flammable materials, and areas with a high risk of fire occurrence.
2. Fire Alarm Systems: Training covers the operation and response to fire alarm systems installed on the premises. Security Staff learn how to recognize different alarm signals, activate alarm systems, and respond promptly upon hearing an alarm.
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3. Emergency Exits and Evacuation Routes: We ensure that Security Staff are acquainted with the whereabouts of emergency exits, evacuation routes, and assembly points. This training encompasses identifying both primary and secondary evacuation routes and ensuring unobstructed access to exits at all times.
4. Evacuation Procedures: Security Staff are trained on the steps to take when evacuating the building during a fire. This includes calmly directing occupants to the nearest exit, assisting individuals with disabilities or special needs, and ensuring orderly evacuation without causing panic.
5. Emergency Communication: Effective communication is critical during fire evacuations. We instruct Security Staff on how to raise the alarm, notify emergency services, and communicate evacuation instructions to all occupants using designated communication methods such as intercoms or two-way radios.
6. Fire Suppression Equipment: Training includes instruction on the safe and proper use of fire suppression equipment such as fire extinguishers, hoses, and blankets.
Security Staff learn how to assess whether it is safe to attempt to extinguish a fire and when to evacuate instead.
7. Accounting for Occupants: Security Staff are trained to account for all occupants during evacuations, particularly vulnerable individuals such as children, elderly persons, or those with mobility impairments. This includes conducting roll calls at assembly points and reporting any missing persons to emergency responders.
8. Mock Drills and Scenario-Based Training: Practical exercises and simulated fire scenarios are conducted regularly to reinforce training and allow Security Staff to practice evacuation procedures in a controlled environment. These drills provide valuable experience and help identify areas for improvement.
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9. Post-Evacuation Procedures: After evacuating the building, Security Staff are trained on post-evacuation procedures such as assisting emergency responders, providing information about the incident, and conducting debriefings to review the evacuation process and identify lessons learned.
10. Continuous Education and Updates: Our commitment to ongoing education ensures that Security Staff receive regular updates and refresher training on fire evacuation procedures, including any changes to protocols or evacuation routes.
Earthquake Evacuation Procedures: Citiguard's earthquake evacuation training for clients is meticulously designed to equip individuals with the knowledge and skills needed to respond swiftly and effectively during seismic events. Here are the comprehensive details of Citiguard's earthquake evacuation training program:
1. Understanding Earthquake Risks: Clients are educated about the seismic risks specific to their geographical location and facility. They learn about the potential impact of earthquakes on structures, utilities, and infrastructure, as well as the likelihood of aftershocks.
2. Seismic Hazard Identification: Training includes instruction on identifying hazards within the facility that may pose risks during an earthquake, such as unsecured objects, heavy furniture, and glass windows. Clients learn how to mitigate these hazards to minimize potential injuries.
3. Drop, Cover, and Hold On Protocol: Clients are trained on the internationally recognized safety protocol of "Drop, Cover, and Hold On" during an earthquake. They learn to drop to the ground, take cover under a sturdy object, and hold on until the shaking stops to protect themselves from falling debris.
4. Emergency Communication: Effective communication strategies during and after an earthquake are emphasized. Clients learn how to use designated communication channels to notify occupants about the earthquake, provide instructions for evacuation, and relay information to emergency responders.
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5. Evacuation Routes and Assembly Points:
Detailed evacuation plans are provided,
highlighting primary and alternate evacuation
routes, as well as designated assembly points
outside the facility. Clients learn how to guide
occupants safely to these locations while avoiding
hazards such as damaged structures or fallen
debris.
6. Assisting Vulnerable Individuals: Procedures are outlined for assisting vulnerable individuals, including the elderly, disabled, or injured, during evacuation. Clients learn how to prioritize the safety of these individuals and provide appropriate assistance based on their needs.
7. Post-Earthquake Procedures: Clients receive guidance on post-earthquake procedures, including conducting safety assessments of the facility, checking for gas leaks or structural damage, and providing first aid to injured individuals. They also learn how to initiate emergency response protocols and communicate with authorities if necessary.
8. Mock Drills and Scenario-Based Training: Practical exercises and simulated earthquake scenarios are conducted regularly to reinforce training and allow clients to practice evacuation procedures in a controlled environment. These drills help identify areas for improvement and familiarize individuals with the appropriate response actions.
9. Continuous Education and Updates: Citiguard emphasizes the importance of ongoing education by providing regular updates and refresher training on earthquake evacuation procedures. Clients are informed of any changes to protocols or evacuation routes and encouraged to stay informed about earthquake preparedness measures.
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Abandoned/Suspicious Packages: Citiguard's training for identifying and responding to abandoned or suspicious packages is crucial for ensuring the safety and security of our clients' facilities. Here are the detailed components of Citiguard's training program on this matter:
1. Recognition of Abandoned or Suspicious Packages: Clients are trained to recognize signs of abandoned or suspicious packages, including unusual appearance, unexpected location, lack of identification, leaking substances, or protruding wires.
They learn to trust their instincts and report any concerns immediately.
2. Initial Response Protocol: Upon discovering an abandoned or suspicious package, clients are instructed to maintain a safe distance and avoid touching or moving the package. They learn to alert nearby individuals and evacuate the area if necessary, following established evacuation routes and assembly points.
3. Emergency Communication Procedures: Effective communication is paramount during such situations. Clients are trained on the importance of promptly reporting the discovery of abandoned or suspicious packages to designated authorities, such as Security Staff, law enforcement, or emergency services. They learn the appropriate channels and methods for reporting, including emergency hotlines or radio communications.
4. Establishment of Perimeter and Isolation Zone: Clients learn to establish a safe perimeter around the suspicious package to prevent unauthorized access and ensure the safety of bystanders. They are trained to cordon off the area and create an isolation zone to minimize the risk of harm in case of an explosion or hazardous substance release.
5. Documentation and Observation: Detailed documentation of the suspicious package and surrounding area is emphasized. Clients are trained to record essential details, such as the package's size, shape, color, and any identifying features, as well as the circumstances of its discovery. They are also instructed to observe and report any suspicious individuals or activities in the vicinity.
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6. Coordination with Authorities: Clients receive guidance on coordinating with law enforcement, bomb squads, or hazardous materials teams to assess and address the situation. They learn to provide accurate and timely information to assist authorities in their investigation and response efforts.
7. Evacuation and Shelter-in-Place Procedures: Depending on the nature of the threat, clients are trained on appropriate evacuation or shelter-in-place procedures. They learn to prioritize the safety of occupants and follow established protocols for relocating to safe areas or remaining indoors until authorities provide further instructions.
8. Mock Drills and Scenario-Based Training: Practical exercises and simulated scenarios are conducted regularly to reinforce training and familiarize clients with the appropriate response actions. These drills help build confidence, identify areas for improvement, and ensure readiness in real-life situations.
9. Continuous Education and Updates: Citiguard emphasizes the importance of ongoing education by providing regular updates and refresher training on identifying and responding to abandoned or suspicious packages. Clients are encouraged to stay vigilant and informed about emerging threats and best practices in security.
Bomb Threat Procedures: Citiguard's training for bomb threat procedures equips clients with the knowledge and skills necessary to effectively respond to and mitigate the risks associated with bomb threats. Here are the detailed components of Citiguard's training program on this matter:
1. Recognition of Bomb Threat Indicators: Clients are trained to recognize common indicators of a bomb threat, including suspicious packages, unusual behavior from individuals, and anonymous threats via phone calls, emails, or written messages.
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They learn to remain vigilant and report any suspicious activity immediately.
2. Initial Response Protocol: Upon receiving a bomb threat, clients are instructed to remain calm and follow established protocols. They learn to take threats seriously and immediately notify designated authorities, such as Security Staff, law enforcement agencies, or emergency services. Clients are trained to provide detailed information about the threat, including the location, nature of the threat, and any specific instructions provided by the caller or sender.
3. Emergency Communication Procedures: Effective communication is critical during bomb threat situations. Clients are trained on the importance of promptly reporting threats and communicating with relevant authorities using designated channels, such as emergency hotlines or radio communications. They learn to maintain clear and concise communication to ensure swift response and coordination.
4. Evacuation and Shelter-in-Place Protocols: Depending on the nature of the threat and guidance from authorities, clients are trained on appropriate evacuation or shelter-in-place procedures. They learn to prioritize the safety of occupants and follow established evacuation routes to evacuate the premises safely. In cases where evacuation is not feasible, clients are instructed on shelter-in-place protocols to minimize exposure to potential hazards.
5. Search and Sweep Procedures: Clients receive training on conducting systematic searches of their premises to identify any suspicious objects or packages. They learn to follow predefined search patterns and techniques while maintaining a safe distance from potential explosive devices. Clients are also trained to report any suspicious findings to designated authorities for further investigation.
6. Establishment of Perimeter and Isolation Zones: In the event of a bomb threat, clients learn to establish a secure perimeter around the affected area to prevent unauthorized access and ensure the safety of bystanders. They are trained to cordon off the area and create isolation zones to minimize the risk of harm in case of an explosion.
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7. Coordination with Authorities: Clients receive guidance on coordinating with law enforcement agencies, bomb squads, or hazardous materials teams to assess and address the threat. They learn to provide accurate and timely information to assist authorities in their response efforts and follow instructions provided by law enforcement personnel.
8. Mock Drills and Scenario-Based Training: Practical exercises and simulated scenarios are conducted regularly to reinforce training and familiarize clients with the appropriate response actions. These drills help build confidence, identify areas for improvement, and ensure readiness in real-life situations.
9. Continuous Education and Updates: Citiguard emphasizes the importance of ongoing education by providing regular updates and refresher training on bomb threat procedures. Clients are encouraged to stay informed about emerging threats and best practices in security to enhance their preparedness and response capabilities.
Active Shooter Response: Trained by off-duty Los Angeles law enforcement officers and implementing stringent protocols, Citiguard's elite security personnel exemplify excellence in promptly and efficiently addressing active shooter incidents.
Our unwavering commitment is to prioritize the safety and well-being of all individuals involved. Below, we present an overview of Citiguard's comprehensive procedures for managing such critical incidents:
1. Evacuation Protocol:
• Evacuate immediately if a clear path to safety exists: When faced with an active shooter situation, the priority is to get yourself
and others to safety as quickly as possible.
• Have an evacuation plan and route ready:
Familiarize yourself with evacuation routes and
designated safe areas in advance to facilitate
swift and organized evacuation.
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• Assist others in evacuating and prevent access to dangerous areas: Help guide and support individuals who may need assistance in evacuating, and ensure that no one enters areas where the shooter may be present. • Keep hands visible and comply with law enforcement instructions: Law enforcement personnel need to distinguish between potential threats and civilians. Keep your hands visible and follow instructions carefully to avoid being mistaken for the shooter.
2. Hiding Protocol:
• Find a hiding place away from the shooter’s view if evacuation is not possible: If evacuation is not feasible, seek shelter in a secure location away from the shooter’s line of sight.
• Choose locations with protection from gunfire and ensure you’re not trapped:
Select hiding spots that provide physical barriers, such as solid walls or furniture, to shield you from gunfire. Ensure that your hiding place allows for freedom of movement and escape if necessary.
• Secure doors and barricade entry points with heavy objects: Take proactive measures to fortify your hiding place by securing doors and barricading entry points with heavy objects to impede the shooter’s access.
3. Proactive Duties (Role in Immediate Risk Situations): In situations where occupants’ safety is immediately threatened by an active shooter, prioritize safety by avoiding direct engagement with the shooter.
• Secure yourself in a safe area and provide real-time information to local law enforcement, including the shooter’s location, description, and any other relevant details.
• Enable law enforcement to employ tactical strategies effectively to neutralize the threat while minimizing harm to occupants.
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4. Interaction with Law Enforcement:
• Stay calm and composed when interacting with law
enforcement officers.
• Keep your hands visible at all times and avoid making sudden movements.
• Provide law enforcement with accurate and timely
information about the situation, including the number of shooters, their location, and any weapons they may
possess.
5. Training Client Staff (Emergency Action Plan Development):
• Collaborate with stakeholders to develop a comprehensive Emergency Action Plan tailored to the specific needs and layout of the facility. • Conduct regular training exercises and mock drills to familiarize client staff with the Emergency Action Plan and ensure they are prepared to respond effectively in an active shooter situation.
• Train client staff to recognize the sound of gunshots, assess threats quickly, and take decisive action to protect themselves and others. • Provide instruction on how to effectively communicate with law enforcement, emergency responders, and other stakeholders during an active shooter incident.
• Emphasize the importance of maintaining a survival mindset and remaining calm under pressure.
6. Preparation and Prevention to Maximize Safety:
• Establish multiple evacuation routes throughout the facility and clearly mark them to ensure easy identification during emergencies.
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• Implement preventive measures such as access controls, surveillance systems, and visitor screening procedures to deter potential threats and enhance security.
7. Recognizing and Managing Workplace Violence:
• Train client staff to recognize warning signs of potential workplace violence, including behavioral changes, verbal threats, or hostile actions. • Implement reporting protocols to encourage the prompt reporting of suspicious behavior or security concerns to appropriate authorities for investigation and intervention.
8. Managing Post-Incident Consequences:
• Conduct thorough post-event assessments to evaluate the effectiveness of response efforts and identify areas for improvement.
• Provide support and assistance to individuals affected by the incident, including counseling services, debriefing sessions, and follow-up care as needed.
9. Filling Operational Gaps:
• Identify any deficiencies or shortcomings in personnel, procedures, or equipment that may have been exposed during the active shooter incident. • Take proactive steps to address and rectify these gaps, such as updating training protocols, enhancing communication systems, or augmenting security measures, to improve preparedness and response capabilities for future incidents.
At Citiguard, your safety is our priority, and our personalized training ensures you're always prepared to handle emergencies confidently and effectively.
Docusign Envelope ID: D7D63FEB-543C-48D1-86ED-9A459654D9A3 ANY PROPRIETOR/PARTNER/EXECUTIVE OFFICER/MEMBER EXCLUDED?
INSR ADDL SUBR
LTR INSD WVD
PRODUCER CONTACT NAME: PHONE FAX
(A/C, No, Ext): (A/C, No): E-MAIL ADDRESS:
INSURER A :
INSURED INSURER B :
INSURER C :
INSURER D :
INSURER E :
INSURER F :
POLICY NUMBER POLICY EFF POLICY EXP TYPE OF INSURANCE (MM/DD/YYYY) (MM/DD/YYYY) LIMITS
AUTOMOBILE LIABILITY
UMBRELLA LIAB
EXCESS LIAB WORKERS COMPENSATION
AND EMPLOYERS' LIABILITY
DESCRIPTION OF OPERATIONS / LOCATIONS / VEHICLES (ACORD 101, Additional Remarks Schedule, may be attached if more space is required)
AUTHORIZED REPRESENTATIVE
EACH OCCURRENCE $ DAMAGE TO RENTED CLAIMS-MADE OCCUR PREMISES (Ea occurrence) $ MED EXP (Any one person) $ PERSONAL & ADV INJURY $ GEN'L AGGREGATE LIMIT APPLIES PER: GENERAL AGGREGATE $ PRO- POLICY JECT LOC PRODUCTS - COMP/OP AGG OTHER: $ COMBINED SINGLE LIMIT
(Ea accident) $ ANY AUTO BODILY INJURY (Per person) $ OWNED SCHEDULED AUTOS ONLY AUTOS BODILY INJURY (Per accident) $ HIRED NON-OWNED PROPERTY DAMAGE AUTOS ONLY AUTOS ONLY (Per accident) $
$ OCCUR EACH OCCURRENCE CLAIMS-MADE AGGREGATE $ DED RETENTION $ PER OTH- STATUTE ER E.L. EACH ACCIDENT E.L. DISEASE - EA EMPLOYEE $
If yes, describe under DESCRIPTION OF OPERATIONS below E.L. DISEASE - POLICY LIMIT INSURER(S) AFFORDING COVERAGE NAIC #
COMMERCIAL GENERAL LIABILITY
Y / N
N / A
(Mandatory in NH)
SHOULD ANY OF THE ABOVE DESCRIBED POLICIES BE CANCELLED BEFORE
THE EXPIRATION DATE THEREOF, NOTICE WILL BE DELIVERED IN ACCORDANCE WITH THE POLICY PROVISIONS.
THIS IS TO CERTIFY THAT THE POLICIES OF INSURANCE LISTED BELOW HAVE BEEN ISSUED TO THE INSURED NAMED ABOVE FOR THE POLICY PERIOD INDICATED. NOTWITHSTANDING ANY REQUIREMENT, TERM OR CONDITION OF ANY CONTRACT OR OTHER DOCUMENT WITH RESPECT TO WHICH THIS
CERTIFICATE MAY BE ISSUED OR MAY PERTAIN, THE INSURANCE AFFORDED BY THE POLICIES DESCRIBED HEREIN IS SUBJECT TO ALL THE TERMS, EXCLUSIONS AND CONDITIONS OF SUCH POLICIES. LIMITS SHOWN MAY HAVE BEEN REDUCED BY PAID CLAIMS.
THIS CERTIFICATE IS ISSUED AS A MATTER OF INFORMATION ONLY AND CONFERS NO RIGHTS UPON THE CERTIFICATE HOLDER. THIS
CERTIFICATE DOES NOT AFFIRMATIVELY OR NEGATIVELY AMEND, EXTEND OR ALTER THE COVERAGE AFFORDED BY THE POLICIES BELOW. THIS CERTIFICATE OF INSURANCE DOES NOT CONSTITUTE A CONTRACT BETWEEN THE ISSUING INSURER(S), AUTHORIZED REPRESENTATIVE OR PRODUCER, AND THE CERTIFICATE HOLDER.
IMPORTANT: If the certificate holder is an ADDITIONAL INSURED, the policy(ies) must have ADDITIONAL INSURED provisions or be endorsed.
If SUBROGATION IS WAIVED, subject to the terms and conditions of the policy, certain policies may require an endorsement. A statement on this certificate does not confer rights to the certificate holder in lieu of such endorsement(s).
COVERAGES CERTIFICATE NUMBER: REVISION NUMBER:
CERTIFICATE HOLDER CANCELLATION
ACORD 25 (2016/03) © 1988-2015 ACORD CORPORATION. All rights reserved.
CERTIFICATE OF LIABILITY INSURANCE DATE (MM/DD/YYYY)
$
$
$
$
$
The ACORD name and logo are registered marks of ACORD
9/17/2025
(818) 986-7283 (818) 986-4949
035378
CitiGuard Inc
22736 VANOWEN STREET STE 300
West Hills, CA 91307
20052
31194
32727
A 1,000,000
X BMGG100043-01 3/26/2025 3/26/2026 100,000
5,000
1,000,000
3,000,000
3,000,000
Profess. Liab. 1,000,000
B 1,000,000
72APB011105 3/26/2025 3/26/2026
HNOA Section D) 1,000,000
A 5,000,000
BMGE100039-01 3/26/2025 3/26/2026
5,000,000
C Crime 107479980 7/27/2025 Single Loss 1,000,000
D Hired & Non Owned RTSHNOA-02322 4/23/2025 4/23/2026 Limit 1,000,000 The City of Bakersfield and its mayor, council, officers, agents, employees, and designated volunteers are named as additional insured. Primary and noncontributory coverage applies.
City of Bakersfield
1600 Truxtun Ave
Bakersfield, CA 93306
CITIINC-01 GDAVIS
Paramount Exclusive Insurance Services, Inc.
15760 Ventura Blvd. Suite 500
Encino, CA 91436 [email protected]
Evanston Ins. Co.
National Fire & Marine Ins.
Travelers Casualty and Surety Company of America
Underwriters at Lloyd's of London
Aggregate
7/27/2026
X
X
X
X
X
X
X X
Docusign Envelope ID: D7D63FEB-543C-48D1-86ED-9A459654D9A3 Docusign Envelope ID: D7D63FEB-543C-48D1-86ED-9A459654D9A3 Docusign Envelope ID: D7D63FEB-543C-48D1-86ED-9A459654D9A3 Docusign Envelope ID: D7D63FEB-543C-48D1-86ED-9A459654D9A3 Docusign Envelope ID: D7D63FEB-543C-48D1-86ED-9A459654D9A3 POLICY NUMBER: BMGG100043-01
Docusign Envelope ID: D7D63FEB-543C-48D1-86ED-9A459654D9A3
SHOULD ANY OF THE ABOVE DESCRIBED POLICIES BE CANCELLED BEFORE
THE EXPIRATION DATE THEREOF, NOTICE WILL BE DELIVERED IN ACCORDANCE WITH THE POLICY PROVISIONS.
INSURER(S) AFFORDING COVERAGE
INSURER F :
INSURER E :
INSURER D :
INSURER C :
INSURER B :
INSURER A : NAIC #
NAME: CONTACT
(A/C, No): FAX
E-MAIL ADDRESS:
PRODUCER
(A/C, No, Ext): PHONE
INSURED
COVERAGES CERTIFICATE NUMBER: REVISION NUMBER:
IMPORTANT: If the certificate holder is an ADDITIONAL INSURED, the policy(ies) must have ADDITIONAL INSURED provisions or be endorsed.
If SUBROGATION IS WAIVED, subject to the terms and conditions of the policy, certain policies may require an endorsement. A statement on this certificate does not confer rights to the certificate holder in lieu of such endorsement(s).
THIS CERTIFICATE IS ISSUED AS A MATTER OF INFORMATION ONLY AND CONFERS NO RIGHTS UPON THE CERTIFICATE HOLDER. THIS
CERTIFICATE DOES NOT AFFIRMATIVELY OR NEGATIVELY AMEND, EXTEND OR ALTER THE COVERAGE AFFORDED BY THE POLICIES BELOW. THIS CERTIFICATE OF INSURANCE DOES NOT CONSTITUTE A CONTRACT BETWEEN THE ISSUING INSURER(S), AUTHORIZED REPRESENTATIVE OR PRODUCER, AND THE CERTIFICATE HOLDER.
OTHER:
(Per accident)
(Ea accident)
$
$
N / A
SUBR WVDADDL
INSD
THIS IS TO CERTIFY THAT THE POLICIES OF INSURANCE LISTED BELOW HAVE BEEN ISSUED TO THE INSURED NAMED ABOVE FOR THE POLICY PERIOD INDICATED. NOTWITHSTANDING ANY REQUIREMENT, TERM OR CONDITION OF ANY CONTRACT OR OTHER DOCUMENT WITH RESPECT TO WHICH THIS
CERTIFICATE MAY BE ISSUED OR MAY PERTAIN, THE INSURANCE AFFORDED BY THE POLICIES DESCRIBED HEREIN IS SUBJECT TO ALL THE TERMS, EXCLUSIONS AND CONDITIONS OF SUCH POLICIES. LIMITS SHOWN MAY HAVE BEEN REDUCED BY PAID CLAIMS. $
$
$
$ PROPERTY DAMAGE
BODILY INJURY (Per accident)
BODILY INJURY (Per person) COMBINED SINGLE LIMIT
AUTOS ONLY
AUTOS ONLY AUTOS NON-OWNED OWNED SCHEDULED
ANY AUTO
AUTOMOBILE LIABILITY
Y / N WORKERS COMPENSATION
AND EMPLOYERS' LIABILITY OFFICER/MEMBER EXCLUDED?
(Mandatory in NH) DESCRIPTION OF OPERATIONS below
If yes, describe under
ANY PROPRIETOR/PARTNER/EXECUTIVE
$
$
$ E.L. DISEASE - POLICY LIMIT E.L. DISEASE - EA EMPLOYEEE.L. EACH ACCIDENT EROTH- STATUTE PER
(MM/DD/YYYY) LIMITS POLICY EXP(MM/DD/YYYY) POLICY EFFLTR TYPE OF INSURANCE POLICY NUMBER INSR
DESCRIPTION OF OPERATIONS / LOCATIONS / VEHICLES (ACORD 101, Additional Remarks Schedule, may be attached if more space is required)
EXCESS LIAB
UMBRELLA LIAB EACH OCCURRENCE $ AGGREGATE $
$
OCCUR
CLAIMS-MADE DED RETENTION $
PRODUCTS - COMP/OP AGG $ GENERAL AGGREGATE $ PERSONAL & ADV INJURY $ MED EXP (Any one person) $
EACH OCCURRENCE $ DAMAGE TO RENTED
PREMISES (Ea occurrence) $ COMMERCIAL GENERAL LIABILITY CLAIMS-MADE OCCUR GEN'L AGGREGATE LIMIT APPLIES PER: POLICY PRO- JECT LOC
CERTIFICATE OF LIABILITY INSURANCE DATE (MM/DD/YYYY)
CANCELLATION
AUTHORIZED REPRESENTATIVE
ACORD 25 (2016/03)
© 1988-2015 ACORD CORPORATION. All rights reserved.
CERTIFICATE HOLDER
The ACORD name and logo are registered marks of ACORD
HIRED
AUTOS ONLY
9/17/2025
SUNZ Insurance Solutions, LLC ID: (DecisionHR)
c/o DecisionHR Holdings Inc
5801 Postal Road, PO Box 818020
Cleveland, OH 44181
888-828-5511
Rick Leonard
Cortney Horn
[email protected]
DecisionHR I Inc
LCF Citiguard Inc
5801 Postal Road; PO Box 818020
Cleveland OH 44181
87191617
✓
Waiver of Subrogation in favor of certificate holder as per written contract, while work is performed at or in:
City of Bakersfield
1600 Truxtun Ave
Bakersfield CA 93306
Coverage provided for all leased employees but not subcontractors of: Citiguard Inc Client Eff Date: 3/26/2025 CA
SUNZ Insurance Company 34762
A WC042-00263-025 6/1/2025 6/1/2026 ✓
1,000,000
1,000,000
1,000,000
87191617 | 976101 | (MCP) Multiple Coordinated Policy | Decision HR Holdings | Rosemary Young | 9/17/2025 2:00:09 PM (EDT) | Page 1 of 2 Docusign Envelope ID: D7D63FEB-543C-48D1-86ED-9A459654D9A3 WORKERS COMPENSATION AND EMPLOYERS LIABILITY INSURANCE POLICY WC 99 03 13 (Ed. 7-09)
WAIVER OF OUR RIGHT TO RECOVER FROM OTHERS ENDORSEMENT−CALIFORNIA We have the right to recover our payments from anyone liable for an injury covered by this policy. We will not enforce our right against the person or organization named in the Schedule. (This agreement applies only to the extent that you perform work under a written contract that requires you to obtain this agreement from us.)
You must maintain payroll records accurately segregating the remuneration of your employees while engaged in the work described in the Schedule.
The additional premium for this endorsement shall be $ 100 Schedule
Person or Organization Job Description
This endorsement changes the policy to which it is attached and is effective on the date issued unless otherwise stated. (The information below is required only when this endorsement is issued subsequent to preparation of the policy.) Endorsement Effective: Policy No.: Endorsement No.:
Insured:
Insurance Company: Countersigned by
WC 99 03 13
(Ed. 7-09)
06/01/2025 WC042-00263-025
SUNZ Insurance Company
87191617
Coverage provided for all leased employees but not subcontractors of: Citiguard Inc Client Eff Date: 3/26/2025 Waiver of Subrogation in favor of certificate holder as per written contract, while work is performed at or in: CA DecisionHR I Inc
LCF Citiguard Inc
5801 Postal Road; PO Box 818020
Cleveland OH 44181
City of Bakersfield
1600 Truxtun Ave
Bakersfield CA 93306
87191617 | 976101 | (MCP) Multiple Coordinated Policy | Decision HR Holdings | Rosemary Young | 9/17/2025 2:00:09 PM (EDT) | Page 2 of 2 Docusign Envelope ID: D7D63FEB-543C-48D1-86ED-9A459654D9A3 Certificate Of Completion
Envelope Id: D7D63FEB-543C-48D1-86ED-9A459654D9A3 Status: Completed Subject: Complete with Docusign: Citiguard, Inc._Unarmed Security Guard Services.pdf Source Envelope:
Document Pages: 143 Signatures: 1 Envelope Originator:
Certificate Pages: 5 Initials: 0 City Clerk's Office
AutoNav: Enabled
EnvelopeId Stamping: Enabled
Time Zone: (UTC-08:00) Pacific Time (US & Canada)
[email protected]
IP Address: 174.46.226.5
Record Tracking
Status: Original
9/18/2025 8:46:15 AM
Holder: City Clerk's Office
[email protected]
Location: DocuSign
Security Appliance Status: Connected Pool: StateLocal
Storage Appliance Status: Connected Pool: City of Bakersfield Location: Docusign Signer Events Signature Timestamp
Howard Fridkin
[email protected]
Security Level: Email, Account Authentication
(None)
Signature Adoption: Pre-selected Style
Using IP Address: 23.242.20.97
Sent: 9/18/2025 8:50:29 AM
Resent: 9/18/2025 9:14:50 AM
Viewed: 9/18/2025 9:48:42 AM
Signed: 9/18/2025 9:48:53 AM
Electronic Record and Signature Disclosure:
Accepted: 9/18/2025 9:48:42 AM
ID: 4aea7b45-4e2a-486a-b3ee-87a27028dff2
In Person Signer Events Signature Timestamp
Editor Delivery Events Status Timestamp
Agent Delivery Events Status Timestamp
Intermediary Delivery Events Status Timestamp
Certified Delivery Events Status Timestamp
Carbon Copy Events Status Timestamp
Aurora Olmos-Garcia
[email protected]
Contract Manager
Citiguard
Security Level: Email, Account Authentication
(None)
Sent: 9/18/2025 2:43:27 PM
Electronic Record and Signature Disclosure:
Not Offered via Docusign
Witness Events Signature Timestamp
Notary Events Signature Timestamp
Envelope Summary Events Status Timestamps
Envelope Sent Hashed/Encrypted 9/18/2025 8:50:29 AM
Envelope Updated Security Checked 9/18/2025 9:14:40 AM
Envelope Updated Security Checked 9/18/2025 9:14:40 AM
Envelope Summary Events Status Timestamps
Envelope Updated Security Checked 9/18/2025 2:43:27 PM
Envelope Updated Security Checked 9/18/2025 2:43:27 PM
Certified Delivered Security Checked 9/18/2025 9:48:42 AM Signing Complete Security Checked 9/18/2025 9:48:53 AM
Completed Security Checked 9/18/2025 2:43:28 PM
Payment Events Status Timestamps
Electronic Record and Signature Disclosure
ELECTRONIC RECORD AND SIGNATURE DISCLOSURE
From time to time, City of Bakersfield (we, us or Company) may be required by law to provide to you certain written notices or disclosures. Described below are the terms and conditions for providing to you such notices and disclosures electronically through the DocuSign system.
Please read the information below carefully and thoroughly, and if you can access this information electronically to your satisfaction and agree to this Electronic Record and Signature Disclosure (ERSD), please confirm your agreement by selecting the check-box next to ‘I agree to use electronic records and signatures’ before clicking ‘CONTINUE’ within the DocuSign system.
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If you decide to receive notices and disclosures from us electronically, you may at any time change your mind and tell us that thereafter you want to receive required notices and disclosures only in paper format. How you must inform us of your decision to receive future notices and disclosure in paper format and withdraw your consent to receive notices and disclosures electronically is described below.
Consequences of changing your mind
If you elect to receive required notices and disclosures only in paper format, it will slow the speed at which we can complete certain steps in transactions with you and delivering services to you because we will need first to send the required notices or disclosures to you in paper format, and then wait until we receive back from you your acknowledgment of your receipt of such paper notices or disclosures. Further, you will no longer be able to use the DocuSign system to receive required notices and consents electronically from us or to sign electronically documents from us.
All notices and disclosures will be sent to you electronically Electronic Record and Signature Disclosure created on: 6/28/2022 10:51:05 AM Parties agreed to: Howard Fridkin
Unless you tell us otherwise in accordance with the procedures described herein, we will provide electronically to you through the DocuSign system all required notices, disclosures, authorizations, acknowledgements, and other documents that are required to be provided or made available to you during the course of our relationship with you. To reduce the chance of you inadvertently not receiving any notice or disclosure, we prefer to provide all of the required notices and disclosures to you by the same method and to the same address that you have given us. Thus, you can receive all the disclosures and notices electronically or in paper format through the paper mail delivery system. If you do not agree with this process, please let us know as described below. Please also see the paragraph immediately above that describes the consequences of your electing not to receive delivery of the notices and disclosures electronically from us.
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Until or unless you notify City of Bakersfield as described above, you consent to receive exclusively through electronic means all notices, disclosures, authorizations, acknowledgements, and other documents that are required to be provided or made available to you by City of Bakersfield during the course of your relationship with City of Bakersfield.
ADMINISTRATIVE REPORT
MEETING DATE: September 24, 2025 AGENDA CATEGORY: AGREEMENTS TO: Honorable Mayor and City Council
FROM: Christan Clegg, City Manager
DATE: September 12, 2025
SUBJECT: Agreement with Trans-West Security (not to exceed $470,000) to provide site security services at the 18th & Eye Street Parking Garage and City Hall North for the next two fiscal years
RECOMMENDATION:
Staff recommends approval of the agreement
BACKGROUND:
Trans-West Security has been providing security services for the City of Bakersfield since 2022. The City and Trans-West entered into Agreement No. 2022-118 for onsite security service at City’s 18th & Eye Street Parking Facility and City Hall North with an initial one (1) year term and optional four (4) extensions for one (1) year.
Both parties are looking to extend the initial term of Agreement No. 2022-118, but the Agreement inadvertently expired on July 26, 2025, before additional extensions were executed.
Both parties desire to execute a new two-year agreement, which would expire June 30th, 2027,to continue to perform onsite security services without a need for a new request for proposal since additional extensions were allowed and anticipated per the terms of Agreement No. 2022-118.
FISCAL IMPACT:
$470,000.00
COUNCIL GOAL:
Safety and Resilience
ATTACHMENTS:
Agreement
C: C113 sl
BA.KER'SFI.EL,D
THE SOUND., OF ..
Request for Proposals ( RFP)
Professional Contracting Services for
18th & Eye Parking Facility
Unarmed Security Guard Services
Issued: Friday, May 27, 2022
Due: Friday, June 10, 2022, at 5 p.m. Pacific Standard Time - Contact: Randy McKeegan, Finance Director
661) 326- 3746
rmckeegan@bakersfieldcity. us
11 Page
o``
0AkF9
a
F. mr
ORIGIIAL
olk Notice to Site Security Firms
Site Security Services for Bakersfield Parking Garage
Bakersfield, CA
May 27, 2022
The: RFP8 Q package.will be available after 12:00 p m., May,.26,s,, 2022 and may be obtained via download at https:// www.pianefbids. com/ portal/ portal. cfm? CompanylD= 14660. For assistance contact Olimpia Frederick, 661- 326- 3746.
The contractor shall possess a valid Private Patrol Operators License through the State of California Department of Consumer Affairs Bureau of Security and Investigations Services at the time of submitting proposals.
All questions concerning the project and the City' s selection of a contractor for this project should be directed to:
Randy McKeegan, Finance Director
Finance Department
City of Bakersfield
1600 Truxtun Avenue
Bakersfield, CA 93309
Voice Phone: 661- 326- 3030
STATEMENT OF QUALIFICATIONS ( SOQs) TWO ( 2) ' COPIES submitted in conformance with the City' s RFP8, Q v4I be received by the City. of Bakersfiel& Purcbcising Division, Second Floor, City Hall North, 1600Truxtun Avenue, Bakersfield, CA 93301 until3: 00 p: m,_Fri day, June' l0, 1022.
The City of Bakersfield ( City) assumes no responsibility. for n.on-receipt of SOQs due to any delay, including but not limited to, carrier delay. It is the proposer's responsibility to meet the deadline stated above.
No SOQ will be considered unless it is made in conformance with the requirements ofthe City' s RFP& Q.
The City - plans to enter into an agreement with a -site security service company .which, has documented extensive experience for comparable facilities and is capable of providing all services for the Scope of Work as described in this RFP& Q. The CONTRACTOR' s team members working,on this project shall be qualified professional staff and shall have the necessary experience, expertise. and licenses to complete the project and satisfy all the requirements as described in the RFP& Q. 2 1 P a g e
Contractors wishing to be considered for this project should thoroughly read this Request for Proposal and Statement of Qualifications ( RFP& Q) . Information required to be provided in a Statement of Qualifications ( SOQ) is detailed in Section N. Contractors submitting an SOQ must do so in accordance with the requirements of Section V.
I. GENERAL PROJECT DESCRIPTION AND REQUIREMENTS
The City of Bakersfield Finance Department is seeking a contractor with substantial experience and background in on -site security services. The department desires a contractor to provide 16 hours a day / 6 days a week ( Monday through Saturday) and 8 hours on Sunday ( 4 PM to 12 AM) site security services for a one-year period at the 181h and Eye Parking Garage located at 1600 18hStreet in Bakersfield, CA. Extensions are at the City' s option and under mutually agreeable terms. The contractor shall possess avalid Private Patrol Operators License through the state of California Department of Consumer Affairs Bureau of Security and Investigations Services at the time of receiving proposals. N.
SERVICES TO BE PROVIDED BY THE CONTRACTOR ( SCOPE OF WORK) The company shall have aprofessional stafftoprovide all the services necessary forthe project as defined in Sections I (General), and II (Scope of Work) . The company shall have thestaff and resources required to complete the tasks as defined in Section I & II and in the following scope of work and at the location within the stated project time schedule. At a minimum, the company' steam is to include a Qualified Manager, as defined by Department of Consumer Affairs Bureau of Security andInvestigations Services, ofthe company experienced inon -site security services as described herein. When needed for the Scope of Work, the contactor shall coordinate with other contractors, tenants and/or owners of t h e 18th and Eye Parking Garage. Required activities shall include: 1)
Contractor shall provide trained, certified, licensed, insured, bonded, uniformed officers for on -site security services at the 18th and Eye Parking Garage located at 1600 181h Street. Contractor shall provide on uniformed officer for general security. Officer will stay on site at the parking garage to monitor and report any type of illegal activity tothe proper authorities. 2)
Contractor may also be asked to assist customers ofthe parking garage to exit the facility ifthere are problems with the facility' s automatic access system during their shift. The contractor shall provide all labor materials and equipment to perform work during the contract period, as specified herein. 3) Contractor shall provide atotal of 104 hours ( thirteen eight -hour shifts) of service per week.
Hours of service are anticipated to be sixteen hours per day, Monday to Thursday from 8 AM to 12 AM, Friday and Saturday from 9 AM to 1 AM, and 4 PM to 12 AM on Sunday. The 18th and Eye Parking Garage hours of operation are typically 5:
00 a.m. to 3:00 a.m. Hours of service are to be a flexible schedule mutually agreed upon by both parties. 4)
Contractor shall provide unarmed security guard services to also include management, supervision,
s
and leadership of security officer(s) at the City of Bakersfield' parking facility located at 1600 18th Street. Security services shall be performed in a manner that will ensure the safety and well- being of the general public and City personnel. Contractor shall ensure security officers maintain acurrent State of California guard card and meet all state requirements fortraining and certification. 5)
Contractor ( lead or supervisor) must be available to meet in person upon request within three (3) hours of request and at no cost to the City) to discuss agreement issues and security concerns. Contractor shall provide name, telephone number, cell phone number, and business email and mail delivery for the Key Personnel lead, supervisor), within fifteen (15) days of the agreement award date. Supervisory VORIGINALr7 representatives of the contractor must be qualified to supervise, oversee, provide guidance, training, corrective direction, and disciplinary action as necessary. 6) Contractor, at its own cost and expense, shall ensure that all employees wear uniforms to make clear to all observers that they are employed by the contractor.
All uniforms shall be matching and shall present a professional appearance and shall bear the employees' name and the company name and/ or logo. 7) In the event of an absence, the contractor shall furnish immediate coverage to cover the unfilled shift.
8) Contractor shall ensure security officers check -in and out via an established procedure prior to the start, periodically during, and at the end of each shift. 9) Contractor shall ehsure its employees are "neat, clean and appropriately attifed, courteous, and able to act in an authoritative manner.
10) Contractor shall ensure that all security officers assigned to the City are able to communicate with their supervisor, 911, the local police, and the City authorized representative via mobile phones at all times during their work shifts. Officers must be able to call for emergency assistance immediately upon their occurrence. 1 1) If at any time the Contractor replaces personnel involved in the services, the Contractor must notify the City' s representative immediately in writing. The notification must include the replacement security guard' s contact information and a copy of their State of California guard card. At no time, will a replacement security guard provide the services outlined herein unless proper notice has been given to the City.
Security Guard Duties and Responsibilities include:
12) Officer shall report to the designated location on time and will remain on duty ( at their post) until the end of the shift or until properly relieved. 13) Officer will maintain a good personal and' uniform appearance, be courteous and respectful to City employees and the public.
14) Officer shall remain vigilant throughout their shift and remain in sight of the public and City personnel.
15) Officer shall be trained to detect any potential threat, including but not limited to, identifying suspicious people lurking in the area, foreseeing potential emergency situations, and controlling who enters and exits. Officers are not to take action to physically stop/ restrain individuals entering or exiting property. 16) Officer shall immediately report suspicious activity and contact the appropriate emergency personnel in situations where safety is compromised, or criminal activity is evident. Officers shall observe, collect information, report violations and criminal activity to local police immediately.
17) Officer shall patrol the facility at least once an hour during their assigned shift 18) Officer shall be able to learn and understand the position requirements, be proficient in speaking, reading, and capable of composing reports which clearly convey factual information. In the event of an unusual occurrence or incident, the officer will complete a written report document the event in detail. These reports will be provided to the City' s representative on a daily basis.
III. TIMESCHEDULE
Time is of the essence for this contract. Upon adoption of an agreement between City Council and the successful company the expectation isto have the contract begin on orafter July 1, 2022.
IV. REQUEST FOR PROPOSAL AND STATEMENT OF QUALIFICATIONS All interested companies ( PROPOSER' s) shall submit a Statement of Qualifications ( SOQ) which 4 1 P a g e
shall contain at a minimum the following information:
A. The completed General Information Sheet ( refer to Attachment RFQ- 1). An officer of the PROPOSER must sign this document and scope of work to be performed, and any municipal and ordinance requirements of the City of Bakersfield.
V. SOLICITATION CAVEAT
The PROPOSER and its subcontractors understand and agree that the City of Bakersfield shall have no financial responsibility for any costs incurred by the PROPOSER and its subcontractors in responding to this Request for Qualifications and shall not be liable for any PROPOSER of its subcontractors costs attributed to their own study and investigation or design of a specific project until PROPOSER has executed a contract with the City of Bakersfield and has been authorized in writing to proceed. The City of Bakersfield reserves the right to terminate this Request for Qualifications after three ( 3) days' notice to all prospective PROPOSERS.
VI. INDEMNIFICATION AND INSURANCE REQUIREMENTS
The selected contractor shall procure and maintain for the duration of this Agreement the following types and limits of insurance, otherwise referred to as "basic insurance requirements:" A. Professional liability insurance, providing coverage on an occurrence basis for errors and omissions with limits of not less than One Million Dollars ($ 1, 000, 000) per occurrence.
B. Automobile liability insurance, providing coverage on an occurrence basis for bodily injury, including death, of one or more persons, property damage and person injury, with limits of not less than One Million Dollars ($ 1, 000, 000) per occurrence.
C. Broad from commercial general liability insurance, providing coverage on an occurrence basis for bodily injury, including death, of one or more persons, property damage, personal injury, with limits of not less than One Million Dollars ($ 1, 000, 000) per accident.
D. Workers' compensation insurance with statutory limits and employer' s liability insurance with limits of not less than One Million Dollars ($ 1, 000,000) per accident.
Except for professional liability, the liability polices shall contain an additional insured endorsement in favor of the City, its mayor, council, officers, agents, employees and volunteers.
The workers' compensation policy shall contain a waiver of subrogation endorsement in favor of the City, its mayor, council, officers, agents, employees and volunteers.
Insurance is to be placed with insurers with a Bests' rating of no less than A: VII. This requirement may be waived at the City' s sole discretion.
Except for professional liability, all policies required of the Contractor hereunder shall be primary insurance as respects the City, its mayor, council, officers, agents, employees and volunteers and any insurance or self-insurance maintained by the City, its mayor, council, officers, agents, employees and volunteers shall be excess of the Contractor' s insurance and shall not contribute with it.
The automobile liability policies shall provide coverage for owned, non -owned and hire autos.
The liability policies shall provide contractual liability coverage for the terms of this Agreement. 5 1 P a g e
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OORIGINO
All policies shall contain an endorsement providing the City with thirty ( 30) days' written notice of cancellation or material change in policy language or terms. All policies shall provide that there shall be continuing liability thereon, notwithstanding any recovery on any policy.
The insurance required_ under this Agreement shall be maintained until all work required to be performed under therms
of this Agreement is completed to the City' s satisfaction.
The Contractor shall furnish the City Risk Manager with a certificate of insurance and, if requested, copies RFP& Q for Site Security Services at the 18th and Eye Parking Garage of endorsement or all insurance policies evidencing the insurance required under this Agreement.
Any deductibles, self -insured retentions or insurance in lesser amounts, or lack of certain types of insurance otherwise required by this agreement of Contractor, must be declared to and approved by the City.
However, unless otherwise approved by the City, if any part of the work under this Agreement is subcontracted, the "basic insurance requirements" set forth hereinabove shall be provided by or on behalf of all subcontractors even if the City has approved lesser insurance requirements for Contractor.
Contractor shall be responsible for determining and guaranteeing all subcontractors are insured as set forth in this paragraph.
All costs of insurance required under this Agreement shall be included in the Contractor' s bid, and no additional allowance will be made for additional costs which may be required by extension of the insurance policies.
If contractor fails to maintain adequate insurance coverage as required by the project, the submittal of a Statement: of Qualifications and Proposal Form, the City' s review and evaluation of the SOQ' s,' and the City' s selection of a contractor for this project should be directed to:
Randy McKeegan, Finance Director
Finance Department
City of Bakersfield
1600 Truxtun Avenue
Bakersfield, CA 93309
Voice Phone: 661- 326- 3746
Facsimile: 661- 852- 2113
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VII. C. 8 Signature Page ( Attachment A)
Complete Attachment A and submit with proposal.
Vill. Cost Proposal ( Attachment B)
The cost of preparing and submitting a proposal is the sole responsibility of the proposer and shall not be- chargeable in any manner to the City of Bakersfield. Costs listed as " to - be -determined" or " estimated" will not be considered. Proposers should submit their cost proposal in a separate sealed envelope, according to the format provided in Attachment B, setting forth a fixed fee for the services.
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IX'. Ref" rence"Form jAttadfimerff C)
X. Complete Attachment C of this RFP and submit with proposal. Provide a list of three ( 3) to five ( 5) references with current contact person, e- mail address, and phone number who may be contacted regarding firm performance. The City may also consider other sources of pertinent past performance information including the City' s own experience with the Proposer in the last three years.
XI. Contractor' s Agreement ( Attachment D)
XII. A sample copy of the City' s Contract Agreement ( Attachment D) is included with this RFP.
Please review the agreement carefully. This is the contract the Consultant will be expected to execute without alteration. If any changes are desired, the Consultant must submit a copy of the requested modifications to the City for approval at least ten ( 10) calendar days prior to the date that the proposals are due. If approved, the City will then issue the changes to all prospective Proposers prior to the due date. As part of its submittal package, an offices of the firm must sign and return a copy of the sample agreement. The signature indicates that the firm accepts the clauses of the contract, including the indemnity clause, as statedin the enclosed sample copy of the City' s agreement and any modifications thereto issued by the City during this solicitation of RFPs. An " Acknowledgement Line" which reads as .the following will be found below the signature line of the draft agreement. The officer must review the sample agreement carefully prior tosigning thedraft agreement. The
City expressly reserves the right, in its sole discretion, to (1) reject aproposal containing any exception or alternatives as non - conforming, or (2) accept any proposal alternative or exception and to award acontract based thereon if determined tobe in the best interest of the City. 7 1 P a g e rn
vORIGINAL'
Attachment A (Signature Page
The undersigned proposer having examined this RFP and having full knowledge of the condition under which the work described herein must be performed, hereby proposes the proposer will fulfill the obligations - contained herein in accordance with all instructions, terms, conditions, and specifications set forth; and the proposer will furnish all required products/ services and pay all incidental costs in strict conformity with these documents, for the stated prices as proposed.
Submitting Firm:
Address:
City: State: Zip:
I hereby certify that I am legally authorized to sign on behalf of the Firm identified above.
Authorized Representative ( print): Title:
Authorized Signature: Date:
THIS FORM MUST BE SIGNED TO BE CONSIDERED VALID
Contact Information:
Name:
Title:
Address:
City:
Email:
Phone:
Cell Phone:
State: Zip:
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Attachment B
COST PROPOSAL FORM
TO BE COMPLETED BY OFFEROR AND INCLUDED IN PROPOSAL
TO:.. CITY.OF ki4KERSFIELD
RE: SITE SECURITY SERVICES AT BAKERSFIELD 18th & EYE PARKING GARAGE Term of Contract: The Agreement shall be in place for one year ( 1 year) from the effective date of the Agreement. The Agreement may be extended in accordance with the provisions of the invitation to Bid for four (4) additional one-year periods.
Having carefully examined the Request for Proposal, attachments and related documents,the undersigned proposed and agrees to provide to the City of Bakersfield in accordance with RFP& Q and sample Contract for Site Security Services at Bakersfield 181h & Eye Parking Garage, Contractor submits the following proposal:
Base Bid
Site Security Weekly (104hrs) $ X 52 Weeks = 1 year term 13- eight- h o u r shifts)
Additive Alternate
Additional 2 hour shifts ( 2hrs) $ X 52 Weeks = $ 1 year term Note: The bidder shall submit prices for the Base Bid and Additive Alternate. The criteria set forth in Section VI. Selection of Contractor of this document shall be used to determine the award of the contract.
Name of Firm or Corporation
Signature of Offeror s-Authorized•Representative
Name & Title of Authorized Representative
F,
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s
Wage v
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Attachment C ( Reference Form
Please provide at least three ( 3) to four (4) references for past projects that include services similar to those proposed for this RFP. Please use the following format in submitting references.
Name of Client -
Project Manager/ Contart Title:
Phone: E- mail:
Summary of Services:
101Page
Attachment D
AGREEMENT SAMPLE **********
AGREEMENT NO.
INDEPENDENT CONTRACTOR' S AGREEMENT
Over $ 40, 000]
This INDEPENDENT CONTRACTOR' S AGREEMENT (" Agreement") is made and entered into on , by and between the CITY OF BAKERSFIELD, a municipal corporation, (" CITY") and
CONTRACTOR").
RECITALS
WHEREAS, CONTRACTOR represents that CONTRACTOR is experienced, well qualified and a specialist in the field of
NOW, THEREFORE, incorporating the foregoing recitals herein, CITY and CONTRACTOR mutually agree as follows:
1. SCOPE OF WORK. In exchange for the Compensation ( defined below), CONTRACTOR shall perform the following:
Scope of Work"). The
Scope of Work shall include all items and procedures necessary to properly complete the task CONTRACTOR has been hired to perform, whether specifically included in the Scope of Work or not.
2. COMPENSATION/ PAYMENT PROCEDURE. Subject to the conditions of this section, CITY will pay CONTRACTOR as follows for performing the Scope of Work Compensation"): [ choose one]
1) A total, lump sum payment of $
of Work is completed to CITY' s satisfaction, or
after the Scope
2) On an hourly [ or time/ material] basis in accordance with the hourly rates as shown on Exhibit A.
CITY will pay CONTRACTOR within 30 days after CONTRACTOR submits an itemized o
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A
invoice for the portions of the Scope of Work completed and that invoice is approved by CITY. The Compensation will be the_ total amount paid to C-ONTRACTOR for performing the Scope of Work and includes, but is not limited to, all out-of-pocket costs and taxes. CITY will pay no other compensation to CONTRACTOR. In no case will CITY compensate CONTRACTOR more than for performing the Scope of Work.
3. TERM. Unless terminated sooner, as set forth herein, this Agreement shall terminate on [ Date].
4. TERMINATION. Either party may terminate this Agreement after giving the other party written notice, as provided herein, ten days before the termination is effective.
5. COMPLIANCE WITH ALL LAWS. CONTRACTOR shall, at CONTRACTOR' s sole cost, comply with all of the requirements of Municipal, State, and Federal authorities now in force, or which may hereafter be in force, pertaining to this Agreement, and shall faithfully observe in all activities relating to or growing out of this Agreement all Municipal ordinances and State and Federal statutes, rules or regulations, and permitting requirements now in force or which may hereafter be in force including, without limitation, obtaining a City of Bakersfield business tax certificate (Bakersfield Municipal Code Chapter 5. 02) where required.
6. INDEPENDENT CONTRACTOR. This Agreement calls for CONTRACTOR' s performance of the Scope of Work as an independent contractor. CONTRACTOR is not an agent or employee of the CITY for any purpose and is not entitled to any of the benefits provided by CITY to its employees. This Agreement shall not be construed as forming a partnership or any other association with CONTRACTOR other than that of an independent contractor.
7. DIRECTION. CONTRACTOR retains the right to control or direct the manner in which the services described herein are performed.
8. EQUIPMENT. CONTRACTOR will supply all equipment, tools, materials and supplies necessary to perform the services under this Agreement.
9. STARTING WORK. CONTRACTOR shall not begin work until authorized to do so in writing by CITY. No work will be authorized before the date first written above.
10. KEY PERSONNEL. CONTRACTOR shall name all key personnel to be assigned to perform theScope-of Work. All key personnel shall be properly licensed and have the experience to perform the work called for under this Agreement.
CONTRACTOR shall provide background for each of the key personnel including, without limitation, resumes and work experience performing work similar to the Scope of Work. CITY reserves the right to approve key personnel. Once the key personnel are approved, CONTRACTOR shall not change such personnel without CITY' s written approval.
121Page
11. INCLUDED DOCUMENTS. Any bid documents, including, without limitation, special provisions and standard specifications and any Request for Proposals, Request for Qualifications and responses thereto relating to this Agreement are incorporated by reference as though fully set forth herein.
12.. LICENSES. . CONTRACTOR shall, at its sole cost and expense, keep in effect or obtain at all times during the term of this Agreement any licenses, permits and approvals which are legally required for CONTRACTOR to practice its profession and perform the Scope of Work. If CONTRACTOR is a corporation, at least one officer or key employee shall hold the required licenses or professional degrees. If CONTRACTOR is a partnership, at least one partner shall hold the required licensees or professional degrees.
13. STANDARD OF PERFORMANCE. The Scope of Work shall be performed in conformity with all legal requirements and industry standards observed by a specialist of CONTRACTOR' s profession in California.
14. SB 854 COMPLIANCE. To the extent Labor Code Section 1771. 1 applies to this Agreement, a contractor or subcontractor shall not be qualified to bid on, be listed in a bid proposal, be subject to the requirements of Section 4104 of the Public Contract Code, or engage in the performance of any contract for public work, as defined inthis chapter, unless currently registered and qualified toperform public work pursuant to"Section 1725.5. It is not aviolation of Labor Code Section 1771.1for an unregistered contractor tosubmit abid that is authorized by Section 7029.1of the Business and Professions Code or by Section 10164 or 20103.5of the Public Contract Code, provided the contractor isregistered toperform public work pursuant to Section 1725.5at the time the contract is awarded. The prime contractor isrequired topost job site notices incompliance with Title 8 California Code of Regulations Section 16451. This project is subject to compliance monitoring and enforcement by the Department ofIndustrial Relations. 15.
NO WAIVER OF DEFAULT. The failure of any party toenforce against another party any provision ofthis Agreement shall not constitute awaiver ofthat party'sright toenforce such aprovision at a later time and shall not serve tovary the terms ofthis Agreement.
16. INSURANCE. 16.
1 Types and Limits ofInsurance. Inaddition toany other insurance or security required under this Agreement, CONTRACTOR must procure and maintain, for the duration of this Agreement, the types and limits of insurance below Basic Insurance Requirements"). 16.
1. 1 Automobile liability insurance, providing coverage for owned, non - owned, and hired autos onan occurrence basis for bodily injury, including death, of one or more persons, property 13
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damage, and personal injury, with limits of not less than 1, 000, 000 per occurrence.
16. 1. 2 Commercial general liability insurance, unless otherwise approved by CITY' s Risk Manager, providing coverage on an occurrence basis for bodily injury, including death, of one or more persons- propertydamage; and. personal, injury. with limits of not less than $1, 000, 000 per occurrence. The policy must: 16.
1. 2. 1 Provide contractual liability coverage forthe terms ofthis Agreement; 16.
1. 2. 2 Provide products and completed operations coverage;
16. 1. 2. 3 Provide premises, operations, and mobile equipment coverage; and 16.
1. 2. 4 Contain an additional insured endorsement infavor of CITY and its mayor, council, officers, agents, employees,
and designated volunteers. 16.
1.3 Workers' compensation insurance' with limits of not less than 1, 000, 000 per occurrence. Inaccordance withthe provisions of Labor Code Section 3700, every contractor will be required tosecure the payment of compensation tohis employees. Pursuant
to Labor Code Section 1861, CONTRACTOR must submit to
CITY the following certification before beginning any work onthe Improvements: I
am aware of the provisions of Section 3700 of the Labor Code which require every employer tobe insured against liability for worker' scompensation orto undertake self- insurance inaccordance withthe provisions ofthat code, and
I will comply withsuch provisions before commencing the performance ofthe work ofthis contract. By
executing this Agreement, CONTRACTOR issubmitting the certification required above. The
policy must contain a waiver - of subrogation in favor of CITY andits mayor, council, officers,. agents, employees, and designated volunteers. 16.
2 General Provisions Applying to All Insurance Types. 16.
2.1 All policies required of CONTRACTOR must be written on a first - dollar coverage basis, or contain adeductible provision. Subject to CITY' s advance approval, CONTRACTOR may utilize aself- 141Page insured retention in any or all of the policies provided, but the policy or policies may not contain language, whether added by endorsement or contained in the policy conditions, that prohibits satisfaction of any self -insured provision or requirement by anyone other than the named insured or by any means including other insurance or which is intended to defeat the intent or__ protection of an additional insured._
16. 2.2 All policies required of CONTRACTOR must be primary insurance as to CITY and its mayor, council, officers, agents, employees, or designated volunteers and any insurance or self-insurance maintained by CITY and its mayor, council, officers, agents, employees, and designated volunteers must be excess of
CONTRACTOR' s insurance and must not contribute with it.
16. 2. 3 The insurance required above, except for workers' compensation insurance, must be placed with insurers with a Best' s rating as approved by CITY' s Risk Manager, but in no event less than A-: VII. Any deductibles, self -insured retentions, or insurance in lesser amounts, or lack of certain types of insurance otherwise required by this Agreement, or insurance rated below Best' s A-: VII, must be declared prior to execution of this Agreement and approved by CITY in writing.
16. 2.4 The insurance required in this section must be maintained until the Scope of Work is satisfactorily completed as evidenced by CITY' s written acceptance. All policies must provide that there will be continuing liability thereon, notwithstanding any recovery on any policy.
16. 2. 5 Full compensation for all premiums which the CONTRACTOR is required to pay to satisfy the Basic Insurance Requirements shall be considered as included in the prices paid for the performance of the Scope of Work, and no additional allowance will be made therefor or for additional premiums which may be required by extensions of the policies of insurance.
16. 2. 6 , It is further understood and agreed by CONTRACTOR that its liability to CITY will not in any way be limited to or affected by the amount of insurance obtained and carried by CONTRACTOR in connection with this Agreement.
16. 21 Unless otherwise approved by CITY, if any part of the Scope of Work is subcontracted, the Basic Insurance Requirements must be provided by, or on behalf of, all subcontractors even if CITY has approved lesser insurance requirements for CONTRACTOR, and all subcontractors must agree in writing to be bound by the provisions of this section,
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17. THIRD PARTY CLAIMS. In the case of public works contracts, CITY will timely notify CONTRACTOR of third party claims relating to this Agreement. CITY shall be allowed to recovfrom CONTRACTOR, and CONTRACTOR shall pay on demand, all cos - of- notification: - 18.
INDEMNITY. CONTRACTOR shall indemnify, defend, and hold harmless CITY and CITY' s. off icem.agents and employees against any and all liability, claims,, actions, causes of action or demands whatsoever against them, or any of them, before administrative orjudicial tribunals of any kind whatsoever, arising out of, connected with, or caused by CONTRACTOR or CONTRACTOR' s employees, agents, independent contractors, companies, or subcontractors in the performance of, or in any way arising from, the terms and provisions ofthis Agreement whether or not caused inpart by a party indemnified hereunder, except for CITY' s sole active negligence or willful misconduct. 19.
ASSIGNMENT. Neither this Agreement nor any rights, interests, duties, liabilities, obligations orresponsibilities arising out of, concerning orrelated inany way tothis Agreement ( including, but not limited to, accounts, actions, causes of action, claims, damages, demands, liabilities, losses, obligations, orreckoningsofany kind or nature whatsoever, for compensatory or exemplary andpunitive damages, or declaratory,' equitableor injunctive relief, whether based oncontract, equity, tort or other theories of recovery provided forby the common or statutory law) may be assigned or transferred by any party. Any such assignment is prohibited, and shall be unenforceable and otherwise null and void without the n_eed for further action by the non - assigning party or parties. 20. ACCOUNTING
RECORDS. CONTRACTOR shall maintain accurate accounting records and other written documentation pertaining toall costs incurred in performance of this Agreement. Such records and documentation shall be kept at CONTRACTOR' s office during the term of this Agreement, and for a period of three years from the date of the final payment hereunder, and made available toCITY representatives upon request atany time during regular business hours. 21. BINDING EFFECT. The rights and obligations of this Agreement shall inure to the benefit of, and be binding upon, the parties to the Agreement and their heirs, administrators, executors, personal representatives, successors andassigns. 22. CORPORATE AUTHORITY. Each individual signing this Agreement on behalf of entities represents and warrants that they are, respectively, duly authorized tosignon behalf of the entities and to bind the entities fully to each and all of the obligations set forth in this Agreement. 23. COUNTERPARTS.
This Agreement maybeexecuted in any number of counterparts, each of which shall be considered as an original and be effective as such. 24. EXECUTION.
This Agreement is effective upon execution. It is the product of negotiation and all parties are equally responsible for authorship of this Agreement. Section 1654 of the California Civil Code shall not apply to the 161Page interpretation of this Agreement.
25. EXHIBITS. In the event of a conflict between the terms, conditions or specifications set forth in this Agreement and those in exhibits attached hereto, the terms, conditions, or specifications set forth in this Agreement shall prevail. All exhibits to which reference is made in this Agreement are deemed incorporated in this Agreement, whether or not actually attached.
26.. FURTHER ASSURANCES. Each party shall execute and deliver such papers, documents, and instruments, and perform such acts as are necessary or appropriate, to implement the terms of this Agreement and the intent of the parties to this Agreement.
27. GOVERNING LAW. The laws of the State of California will govern the validity of this Agreement and its interpretation and performance. Any litigation arising in any way from this Agreement shall be brought in Kern County, California.
28. INTERPRETATION. Whenever the context so requires, the masculine gender includes the feminine and neuter, and the singular number includes the plural.
29. MERGER AND MODIFICATION. This Agreement sets forth the entire agreement between the parties and supersedes all other oral or written representations. This Agreement may_ be modified only in a writing approved by the City Council and signed by all the parties.
30. NON - INTEREST:. No CITY officer or employee. shall hold_ any interest in this Agreement ( California Government Code section 1090).
31. NOTICES. All notices relative to this Agreement shall be given in writing and shall be personally served or sent by certified or registered mail and be effective upon actual personal service or depositing in the United States mail. The parties shall be addressed as follows, or at any other address designated by notice:
CITY: CITY OF BAKERSFIELD
CITY HALL
1600 Truxtun Avenue
Bakersfield, California 93301
CONTRACTOR:
32. RESOURCE ALLOCATION. All CITY obligations under the terms of this Agreement are subject to the appropriation and allocation of resources by the City Council.
33. TITLE TO DOCUMENTS. All documents, plans, and drawings, maps, photographs, Q, A
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ORIGINAL
and other papers, or copies thereof prepared by CONTRACTOR pursuant to the terms of this Agreement, shall, upon preparation, become CITY property.
34. TAX NUMBERS.
CONTRACTOR' s Federal Tax ID Number
CONTRACTOR is a corporation? ; Yes... No.
Please check one.)
Signatures on Following Page]
181Page
IN WITNESS WHEREOF, the parties hereto have caused this Agreement to be executed as of the date first written above.
CITY" " CONTRACTOR"
CITY OF BAKERSFIELD
By: By:
KAREN GOH
Mayor Print Name:
APPROVED AS TO FORM:
VIRGINIA GENNARO
City Attorney
By:
NAME & TITLE)
Insurance:
APPROVED AS TO CONTENT:
CITY DEPARTMENT NAME
By:
DEPARTMENT HEAD NAME
TITLE
COUNTERSIGNED:
By:
RANDY MCKEEGAN
Finance Director
I have received and reviewed the sample AGREEMENT including the INDEMNITY clause which was sent to me with the City' s RFP. My signature below shall signify our company' s acceptance of 'a final version of the same agreement except for " Scope of Work" and Compensation" clauses if our firm is selected for awarding an agreement for the project as described in said RFP."
Signature of Acknowledgment,
OPAKF,
Date M F— r—
OORIGINAO
191Page
PROPOSAL
A:.:GENERAL INFORMATION SHEET.:ATTACHMENT RFQ:= 1
Legal Company- Name,:: Trans -West Security. Services j Inc,:. . .
Address: 8503 _Cr! en St., Bakersfield, CA: D3311 . USA Year Company was established:- -19.72
State of inco orat!on: CA :. .
Compan . web URL: TWSE URITY ERVICES; COM
SICM 7381 NASICM 561612
DUNS/ DB#, "NA .. .
Federal: Tax ID#:: 95- 3800030
Brief 6Verview of'TRANS- WEST and: the. services. pr6VIded:. ... ... ...
TRANS -WEST sincerely appreciates: yo.ur conside.rationof. :our services. The .company.:is based out of Kern County and provides services in over.-8 Counties. Trans=West has over 500 employees dedicated to safety; securty and. professional service, Although we do provide private security services, we absolutely:consider.ourselves a:custorner service. business:FIRSTI:. We conduct our_ business in safe; responsible, sustainable' and ethical manners that align with partnerships who share these key values! TRANSVEST is a certified: woman owned business through the Women' s:Business Enterprise. Council -(WBEC):. TRANS -WEST has the necessary infrastructure-& operationalhydraulics: that !s. required ao. provide' theexpected serv!ce requests atthe `highest. level of. performance. This. includes,: qualified. executive management:&operations; 24/7:supervision.& dispatch, personnel, policies & procedures, training: program,.and safe. &: effective.: operational processes that ensure. com liance' and accountabiliy
All
locals state, ancVor national TRANS - in An ......
WEST isa:proud member of:ttie following affiliations. We: participate: as members and. have also served oncommittees and/or the boards Of several ofthese organizations. XEDC ( Kern. Economic Development Corporation) ..... . ChambersCalChamber/ HRCalifornia, Bakersfield: Chamber, Hispanic Chamber... ABC:( Msociated: Builders and Contractors).:: KBEX (
Kern Builders Exchange): ASSP (
American- Society of Safety ' Professibhals)... KCSHRM:.&:
SHRM:(: Society: for Hurrian: Resources Management):::: CALSAGA.(:
Californ! aAssociationf. Licensed Security Agencies,: Guards and Associates) WSPA ( Westem States .Petroleum. Association IREM.-(.
institute - of RealEstate Management): IIEE-(
Institute of. Electrical and Electronics : Engineers)_ Kern Tax koeal,
state, and/ or nationaI: industry/professional licenses: q. SEE ATTACHED)::. PP-.
O#: 8. 617: (Private. Patrol:Cperator:):. •: - WBEC-_
Certified Woman :Owned' Business (Women'sBusiness Ep.n
Council) City.
of-Bakersfield Business License
III TIRI
Primary Contact Name:: Brooke Antonioni, President/ CEO Phone: 661- 381=29.00 office :7 661= 20.3-2849 cell
Fax: 661- 834=0752
E- mail; brooke@twsecurit , com ...
Second Contact Name:
W.
Rebecca Aceves;: Director of O erations
Phone: 661- 381- 2900 office / 661- 496=4636 cell
Fax; 661. -834-0752
E- mail; rbecca@twsecurit ". com
Le al Contact:Name: : Dustin Dod in, Corporate orate Attorney Phone; . 661=328.=5397"office direct / 661.-395=1000. main ":.
Fax;': 661326=0418::
E- mail:. ddod in@kleinlaw. com.
ec .nical Service Contact: Julio" A uire .
Phone: 661:=381= 29Q0 office:/: 661= 979- 8878::cell
Fax: 6.61: =834=0752
E- mail;. uiio@twsecudt , com
Chief Technolo officer: :.: David fVlilazzo CTO
Phone; 661- 364- 2607
Fax,
E- mail: d'[email protected]
Human "Resources Mana" er, Kell n Ruiz, SHRM:-CP
Phone:. 661- 381 2900 office %661 889-3823 cell
ax:.: 61 834:-0752:.
E- mail: kellyn@twsecurity. com
STATEMENT OF QUALIFICATIONS ( SOQ)
DESCRIPTION: OF.PROPOSERS; MANAGEMENT" PRICNCIPLES. AND:PROCEDURES AND. HOW:;; ......
THEY WILL BE APPLIED :TO THIS PROJECT::: ;
Trans -West .has -thoroughly reviewed "the" expectations "and. requirements needed to ,fulfili. this"contract .
As a- current and longtime vendor of the City, we: bring experience performing this specific type of:
work. In addition to:these seN. ces, TRANS -WEST -is also the secuft'' provider -for the -City through BPD' s. prevention patrol; program "and the- Parks & Recreation. Department. Both. services require professional and; safe patrol: of specific areas and coven a large "territory :within the- City.
ESTABLISHMENTOFA:COOPERATLVE RELATIONSHIP W!TH:THE CITY'' .."- - TRANS -WEST has: been in business for over 45:years. The' Compariy is privileged for"both the: lbhgth of:service:we. have: bee.n providing to our:customers, as:well as the:diverse industries they represent.
TRAN& MEST' s.:custorner. "base is made of:exemplary "businesses of ail -sizes. Qur-experience base.:" spans -across the following arealndustries;. property. management, commercial buildings,'. iome owners: associations ( HOA's), non=profit/ special events;: executive transportation; :oil: & gas, :energy::&:
refineries, agriculture, construction, healthcare,: education: and government;.
We have a strong working relationship with all local. law enforcement and are -the selected security provider".to assist. BPD"with. Providing -prevention patrols. This: relafk ship.b a true testarrient. of our:....... management, policies & procedures: and the :service: relationsh ip:we maintain with all our customers::::
We have. proven .to be competitive -in our pricing and 'service, which is-the: core of.our success! 1= or:. example; .. panies.like Chevron, who.utilize internafional. companies every. placeelse-' yet' have Chosen TRANS- WES ; iri the vall fog over 25 . ears, Cher- examples include,. the County of Kern for over,30 years, Bakersfield City"School: District for. over 20 years, Aera Energy for over. 20 yearsi. etc... etc:..
TRANS=WEST-has been extremely successful in implerimenting. and maintaining: several security contracts/ projects' that fall in line with: the responsibilities and :expectations: of this contract. These = .:
ro - • is include out Ba ersfield Pohce Preventibrl "Patrol F' • • r j o r Bakers e d cLty Parks an ecreat • i " P • t end oiar tr ct with th • un ; o€ Ke , Within the "County contract, we:
eruice all =© apart: " " nts of man Services, "courihause , libraries, havr°oral heat ; srtes,.Publ' H = c
t ` wenii ' utf'cereet. All ofahese projects have.:"":
giveri. us the experience and know- how to: strategicallyplan acid effectively. meet. the criteria outlined in this: proposal::: TRANS=WEST provides services to all these: locations across the entire: county.
TRANS -WEST has gone through many bid processes and" has continued to. be the security company selected by the County of Kern: for over 30 years .now, lh addition; We. provide: critical" access control and patrol (vehicle and foot patrol) forthe: majoe-bil and gas companies in Kern." This -too requires significant safety-training.,:driver"safety training,- patrol; procedures,' obe.rvation'and.documentation:....... training and much::more.:::: Op'
10-jINAL19
COMPLETE AND SUCCESSFUL PERFORMANCE: OF ALL-TASKS:ASSIGNED TO THE:
CONTRACTOR;
TRANS=WEST has the necessary infrastructure & o p.. erational h draulics: that is re uired to rovide; Y:. the expected service requests at:the highest level of.:performance. This. includes,: qualified. executive':':
management & operations, 24/ 7 supervision & dispatch, personnel, policies & procedures, training program, and safe & effective operationalprocesses that -.ensure compliance and accountability:
All: of our officers are:required to.:use our.real t rne=rep rto i s r tha teaNNOWE all activity reports. and cannot be disabled or manipulaTed; ( SEE SA IIPLE: CURRENT.
PREVENTION PATROL ACTIVITY).. In':addition, :anytime an officer uses any vehicle( golf cart; vehicle; etc.),: the: GPS:system tracks all activity. Our Gompany:is committed tc safety, compliance; transparency -and service. This: is one reason why -we give full access -to the: information- pertaining to our customers account. You. can verify and validate this with: our current relationship$: w'ith City departments. ;(SEE ATTACHED REPORTING DATA PROVIDED TO.BPD WEEKLY, MONTHLY:& ANNUALLY), .. .. ...
G
V
TRANS -WEST has always had: ari advanced GPS- system; however: our vendor: recently made :- significant_ development' improvemerits. to.the' software and introduced' new technology with their... cameras.: Therefore; in: its. coCrimitmenf to safety: and transparency,: TRANS -WEST is excited to:::::
announce the expansion of our advancedGPS tracking softwa e C eargat , with the introduction: of dashboard cameras to:our patrol: vehicles,. These dash cams will assist. in monitoring driVer.and vehicle activity: and help' us:investigate vehicle:incidents:with irrefutable data that inciudes-road-facing:
and driver -facing: camera views. The. dash cams will :also significantly improve the. scope of:control:::
our auditors have in monitoring driver: behaviors. Additionally, :we feel introducing this new:technology. vvill act as a deterrent -for distracted driving and: unsafe vehicle operation and encourag& positive driver behavior overall::
TRANS= WEST also respects the: taimin• ui ed f• .t e offi ers' perfarming iswwo and he continuous accountability it; :takes .to:monitortfieir activity, To that :end, our 24/7 :dispatch :team monitors all the real- time activity and: incident reports;: conducts hourly radio status checks:and our-::
supervision team conducts random but frequent.post inspections for.quality:control.: Our other..layers of -accountability include our 24/7 support team aril our full=time auditing tearr( 3) are eontinuausly looking for variances, ensuring safetyand: qualityreporting.
NAME AND RELEVANT. EXPERIENCE OF PROPOSERS PRINCIPLES WHO W ILL.BE RESPONSIBLE::
FOR THE PROJECT & WORK ON THE PROJECT;
TRANS- WEST' s key _operations: team :members that will impact and direct this: account are profiled below. The. main Su ervisor-that will oversee this. account. are Matt.. Qhdstensbn and Ne' linda Hererra.:: .
Both of these sup s .? ntl ove all the teams that wo arthe Cityof ekeWeldeld acco nts coca cons (RPb s preVenfiion P ro eam, ° a acre o . pfar eam_ e c. th team members are supported -by Operations Director, Rebecca Aceves. Both participate: in weeWy calls:. with::City staff and monthly meetings. TRANS- WEST' s dedicated intemal support tearris:for the:City of Bakersfield: accounts .are made up of Supervisors, : Leadership and:Operatiorns: Management. Our. support team participates .in the weekly management meefings/ calls: -:ALL THE.EXTERNAL.
SUPPORT TEAM MEMBERS AND TIME IS NON -BILLED TIMETOTHE; CUSTOMER. Our::
participation in these meetings allow:us to:be involved in the day=to-day. service. needs, planning for. upcoming events and faciiity changes, as well as the -opportunityto review any incidents -and address any: specificneeds: or request:
TRANS -WEST KEY PERSONNEL & PROFILES
BROO{ ANTONIONI -: PRESIDENT/ CEO:& OWNER.
Brooke has. her BA in. Communications and MPA: in Business. Brooke. has over 14 years of .. .:
experience: with TRANS-WEST;:Previous to coming to TRANS -WEST Brooke workedfor the Kem County Superintendent_ of Schools office:as the. lead Fund: Development officer: and Project Facilitator for the. Child Development and Family Services Division; Brooke. serves :on multiple -local boards and -- is an active leader:in the communities where.TRANS; WEST performs work.
BRAD ANTONIONI:- VICE PRESIDENT / . QUALIFIED PRIVATE PATROL ( PFO). MANAGER Brad has his: BA and: MPA in Business.: Brad has over 23:years of experiehce: with TRANS -WEST:
Brad is the: licensed :Qualified :Manager required :by. the. Bureau of Security and: Investigative Services BSIS). to own and operate a security business. Additionally; Brad served. on the. Board of Directors as .
Region 4: Director: ValleY) cieCentral forthe California Association: of JcersedSecuritY: guards;:A9s: and Associates ( CaISAGA)..:Inaddition to being a proud member of this. brganization, TRANS =WEST: : has had leadership. represented on -the CaISAGA board forover 20 years: REBECCA: ACEVES: = :
DIRECTOR OF :OPERATIONS Rebecca Aceves
has.over 1:4:years of experience. with TRANS -WEST and :is -also a critical operations team: member forall accounts. She. iscertified: in the Safety and Risk Management program -fromthe ABC.Corporationand she hassuccessfully. complet6d leadership Bakersfield 20l7: through:the Greater. Bakersfield Chamber of Commerce.: Rebecca will be:the: main . point of contact with the startup and ongoing: management of this project... - GILBERT C. -
OPERATON. S. MANAGER: Gilbert Cota
has over 28 years of:expene ice.with'TRANS- WEST, Gilbert. ie currently very involved in ... the overall operations aril management ofall:our accounts. Gilbert is CPR certified. and conducts all ::: bur new:
hire and recertifications for this. He: too is driver safety trained and. conducts driver.:. commentaries: Gilbert isa main point of. contact. for:'ur customers. and facilitates most ofthe weekly and: monthly:
business revieviws forour:accounts. Gilbert is'cross trained and :cleared :with badge, access to:
work all of -our accounts. Gilbert has.unique experience: incoordlrl ... ari ... erseeirig traffic control and event security. He is the lead for any special. events and oversees the team of officers for these. Gilbert: is: also the lead for all random. special. - drug screen events that our customers conduct ontheir employees. MvORIGINAL
MEUNDA HERERRA : OPERATIONS_ SUPPORT' SPECIAUS. T
Melinda has. extensive :security. experie*nce and: has worked with TRANS -WEST for over: 12 years; She has strong. management and .supervision. experience -arid. oversees all -of'our. field supervisors and support team.: Melinda: supports: our operations team and: is: the main: poi nts o contact or our:
customers. She. is: also cross trained' and cleared with badge::access to. work all -.of our accounts.
Melinda -also conducts driver commentaries and reviews and olears employees driving status.
OTHER CRITICAL TEAMS THAT SUPPORT THE ENTIRE INFRASTRUCTURE AND THAT WILLD DIRECTLY & INDIRECTLY SUPPORT :THE OPERATIONS: FOR THIS INCLUDE; :BUT ARE NOT::.::
LIMITED TO;
S.. - ....
Roles & Responsibilities: The: SAFETY: TEAM is: responsible - for developingall SOP' s:and in . conjunction .with the: OPERATIONS TEAM: reviewing and approving .all Post Orders and Guidelines for each account. This team wilialso design and -conduct. all, monthly safety. meetings:. They also are responsible for.issuing' all daily safety. moments and. speciai alerts. This. team also works' in ...
Conjunction with the TRAINING Team to develop all additional training content not: designed by our legal,: HR and security industry specific consultants. The training .team will :be present at this account. conducting in the field training and' driver coaching sessions. -lf there is ever an incident or near miss identified,. the SAFEFY:TEAM will lead up.the appropriate -investigation; Theyidefepsive:driver instructors,: TapROOT .(root -cause analysis) certified, Motor Vehicle Investigations Certified and EMT certified.
TRAINING TEAK
Roles:&. Responsibilities:: ln:addition.to conducting all new employee orientations; -the TRAINING TEAM supports every' account. supervisor: and manager with: specific- on- going training. needs as well as developing content:for the weekly tailgate and monthly safety meetings.: The training team also:
tracks all of the officer' s training_ compliance in the. FormFOrce software, conducts account training audits: and schedules all:'re- certification training
HR TEAM: .
Roles & Responsibilities: This HR TEAM. provides. support and direction to all of the' TW. accounts.
The: HR TEAM works closely with the SAFETY, TRAINING: &:OPERATIONS TEAMS on. all job duties and: responsibilities. The HR TEAM is solely responsible for managing all employee counselings and recognition that is. identified_. by the personnel ri 1he' field. coriducting post inspections and. training.:..
The HR. TEAMalso supports all supervisors: and managers with. providing HR related conteint: forthe monthly safety meetings:. .: DISPATCH. &
SCHEDULING: TEAM; Roles &
Responsibilities: The .SCHEDULING &; DISPATCH TEAM: is. at the core of the TRANS -WEST operations. .
Theyare: responsible for managing:all schedules, including filling&•updating .shifts,: as:well as conductingregular radio: safety.check- ins and safety alerts...The DISPATCH TEAM, also.servesas support to the:SUPERVISION & SUPPORT JAM and- officers: in;the field 24/7. At times, they may. beet traffic or communication with other entities: or contacts if an officer is dealing With: an incidsnt or major investigation. This team i.s: also eesponsible. for deploying all equipment (checking in/ out equlomenit) and auditing. our: F& rnForce *re* al -.time reporting software and .GPS" software: This advanced GPS: system Chas: built in geo fencing, speed: parameters and: other controls that 'TRANS_:..
WEST.. establishe's'for each. account.: This system provides real-time alerts -and alarms if there is any..:
deviation from:the-driving pattems or -areas: established -for the particular driver, vehicle and account.
SUPERVISION & SUPPORT: TEAM;
Roles & Responsibilities: The:S.UPERVISION &. SUPPORTTEAM is in the field: supporting all our.::
accounts 24/ 7: In addition to a!I the software discussed:, they: are. anoth*- Important: our overall accountability and quality control measures. This: team. is also cross- trained: at all our:Oil & Gas accounts and :will also provide additional support if a shift needsto be:covered,: equipment: needs. to:
be delivered; an officer requests support; etc, This -is also: the incident response team who will :
respond to an incident,: conduct: the initial: evidence' and escort an employee to: our established .:
medical providers, if/when needed. ...
AUDITING TEAM-:-
Roles :& Responsibilities.': This teammonitorsall electronic reporting, GPS activity: and time: keeping: . This includes conducting audits onrepoging' for.accuracy and quality control,. They also monitor. the:' GPS activity for speed alerts; geo fence notifications and other dr'iver.:behavior.:metrics we have established..( W. idle and stop:times, breaking, acceleration,: hard turns, etc:),. The auditors also: run dailyshift summaries toensure employees are signing iri and out forbeir appropriate shift. times; acknowledging : they have taken their :breaks and lunches and :at:the appropriate times/ thresholds for.:: their shifts.
ADMINISTRATION TEAM:
Roles & Responsibilities:
TheADMINISTRATION TEAM oversees :all" payroll., invoicing : and administrative - services:
for emptoyees,: TRANS- WEST utilizes an advanced system that ties our::.:: scheduling, payroll and invoicing ; together to. ensure::the: information we: submit to our clients is reliable. and correct, This=team plays avital role in supporting both oureMployees and our. customers through accurate and timely invoicing practices. PATROL TEAM:
Roles & Responsibilities:
This: team is cross -trained. at everypatrol- account and provides support and tralriing-toall our patrof officers. This. team"has" expenenGe with parks; large corporate buildings arid: facilities, hospitals;: oil & gas: leases;:agricultur../ fields;: Home Owners Associates:( HOA's)%: gated arid::: ungated - communities, etc.: " The PATROL TEAM provides both. regular: patrol throughout specific shifts and. also perfo"rms: locks/.un=lock of facilities. and alarm responses. 0IG NAL TRAINED SECURITY. STAFFTO::WORK ON THE: PROJECT::
TRANS -WEST has: a-Verydiligent hiring and. screening process. and utilizesa very thorough. application review,: pre -employment. drugscreen, multiple personnel iriferviews, nminal background.:: LiveS:an , checks and training to'screen : and select our employees.: TRANS -WEST also: utilizes the highest level ofdrug screening paneVand also conducts random; reasonable suspi:ion and post inciden ost- accident: drug screenin After
the guard card' training,::employees. will receive anadditional 40.hours: ofinitial training ranging from safety, HIPPA, ergonomics, CPR/First: Aid, Bloodborne Pathogens:,. Public Relations;: Radio Communications;:
Legal & Liability. aspects: and much; much more. In:
addition: to -the initial training and orientation, TRANS -WEST requires compliance and -participation in daily/ weekly safety.tailgate.topics and. monthly. safety meetings, TRANSM ESTalso -has many: other safety forms and processes ( i,e- JSA' s, performance - commitments, pre & post sriift safety check - ins, etc:) that v+6.:require all;employees. to complete. Employees: that are selected for.the various accourits: vvill then receive site-specific: trainirig regard' ing:the post::orders:&guidelines, scope of work andexpectations.. This
team -'Of :employees also frequently interacts with the public and :is trained: in AVP; DE®. Tns:: de- escalation:
training program is designed. toeducate; prevent; and ;mitigate the.risk of escalation;.. aggression, ' arnd violence inthe workplace, and.: develop. habits. that assist indiffusingarid. de- escalating angry individuals.: This training is: critical for the successful iriteractiors and safety.:of our employees and. the individuals weare assisting. STATE
OF:PROPOSER'SAPPROACH IN:DEVELOPINGA. SECURITY SCHEDULE WITHIN THE ALLOCATEDTME SCHEDULE: TRANS=
WEST: can seamlessly continue to:provide services ori.:the expected date/time outlined within this Wk As We do currently with: other Departments; we will :also continue to meet: With all appropriate City:leadership team rnembers: on:a desired frequency and commui. tate regularly as "- needed tostrategically reviewactivity/incident data. Through our successful -working: relationship -wehave proven; we cah' 'be flexible: and adapt toany' ne'wrequests for people and serviee. needs: We are able to -easily change service as your needs and incident data fluctuate. WHY PROPOSER: BELIEVES IT SHOULD BE: SELECTED c ' - : TRANS= WEST sincerely appreciates - the opportunityto bid. on the. security servi0es- outlined within -:.. . this:
RFP. We: understand the importaice: ofthis serviceand. have extensive: and diverse experience in order to: meet and exceed your expectations.: We also respect: the immense safety, security andenvironmental responsibilities associated with providing these services. Our proposal response=aidappropriate attachments validate:TRANS-WEST'sc0moliance_ andalignment withthe submittal requirements and:scope: of Work:bbtlined in: this RFP:.
This. company history. and review of competencies is not a. sales pitch, ratner.the promise we make i our customers with hi hly and will. keep with our customers.. e are. commi e . o prove ing g...... adaptive,: reliable,.:profesdonal, safe. and effective services, by forming partnerships with our::
customers, tailoring the: service needs, training, communication' and reporting protocol for. each individual preference. This combined. experience. and knowledge ensures optimal, -service is.:
provided. ; And as a result, we: maintain. lengthy relationstiips. and contracts with our customers::".:; TRANS -WEST has: had a long: relationship with: the.*City of:Bakersfield,and is phvileged' to be selected as the security: providercurrently for' several projects, This account isis to us:and we respect -the safetyand security required for the various accounts/.departments. We_ have and will continue: to workin partnership with .you and: your team torespond appropriately to:any incidents.:::: Our' entire:team is also always available and responsive toany special request: We have learned, not just at:the .City accounts,. that we most be flexible and adjust to the changing conditions and: environments ofthe accounts Our knowledge. of _this specific account isimportant+ in ... helping. us all stay: ahead of trends and common incidents that we respond to. TRANS= WEST" prides ourselves. on maintaining: the. service. commitment that we make to.'our customers.:
TRANS- EST has _been very: successful in working With: city and government agencies throughout - theyears,. We have built strong relationships with many City and •Qbunty- personal :.: . through our time working. on:these projects...We: take .great pride in bur. custbmer. service and: we believe this is the. reason: why the :government : agencies: continue touse- TRANS=:WEST for -their projects, Itis also our processes : and controls we have in place that make :us successful : at maintaining accountabilityofour officers, compliance withall training and KPI's, quality reporting, GPS and:
ensurin eve one' ssafety!:: I:
can guarantee you' :as the CEO of the: Company,: we will :provide.: you with:the.:very best service,:: We are well=known for:our professiorialism, accountability. measuees, dependability, responsiveness and. our references. willverify. and validate : this. I would strongly encourage your: consideration of our proposal.:
and the responses we have provided. These are not just answers toyour: questions, they ARE - service- commitments andpromises -we will keep. Our - reputation issomething wehold very; dear:
and therefore have designed abusiness model that:not only allows us to: ensure. that our expectations :
arebeing: met and we can maintain ascope of control over our -employees andoperations - It's to. guarantee that our customers get: what they need and.are paying fore Thank:
you again for your: consideration! Brooke
Antonloni President/
CE..O .. . ice: :.
Pfl ORfGINAL
Attachment B
COSTPROPOSAL FORM
PROPOSERS- CURRENT CONTRACTS & REFERENCES:
TRANS- WEST' s customer base is made up of exfraordinary businesses ! ri diverse industries.: We conduct our.busiriess in a safe, eff!c!ent.and responsible manner :This company history and a.review of competencies is not a sales. pitch, rather the promise we make and:will keep:with our customers! Contractually, ,TRANS WEST meets: and exceeds the reddirements set forth by our customers. We are: committed -to providing our . customers with. highly adaptive, :relbble and :effective services- by forming partnerships Wit:our customers -:
tailoring the service needs, training, . communication acid reporting protocol for each. individual preference.
This combined expedence and knowledge ensures optirimd' service is provided, TRANS- WEST' and our. employees -take great ; dde: in Both our ength of serviceprovided" a*nd performance record with our customers,
CLIENT' S NAME; I , C t F B KERSFIE(=D. BP® AN® P7VS . 2ECREATON DERV `- _ PROJECT: LOCATION AND TRANS=WESTP 970E 'SCI PM- PREVENTION PATROL. FOR THE:: DESCRIPTION:: PARKS -
AND RECREATION DEPARTMENTS, AND THE CITY, UTILIZING A ROTATION OF FULL TIME PATROL OFFICERS. RESPONSIBILITY: THE
PREVENTION: PATROL TEAMS AREFOCUSED ON. OREVENT!ON OFCRIME; TRESPASSING, : PROVIDING: RESOURCES & ASSISTANCE FOR DISPLACED PEOPLE, OBSERVATION AND: D000MENTATION. PROJECT DATES ( START.H 10+ YEARS OF: SERVICE, AND ONGOING . .: END CLIENT:
CONTACT
LIEUTENNANT JEFFREY: BURDICK::. INFORMATION: BAKERSFIELD POLICE DEPARTMENT::.: 661 326-
S.
3978 / 661 699- 8606 ( CELL) JBURDICK@BAKERSFIELDPD. U.
DARIN BUDAK.
PARKS AND
RECREATION 6617326- 3138 (
OFFICE' DIRECT)" DBU DAK@BAKERSFI
ELDCITY; USkE FERENC
CLIENTS NAME:-
CHEVRON PROJECT LOCATION
AND TRANS -
S,
WEST PROVIDES SECURITY AND..PATRO.L' SERVICES:TO ALL - QESCRIPTION,: CHEVRON' FACILITIESIN THE JOAQUIN-VALLEY; WHICH INCLUDES SEVERAL' COUNTES,::
TRANS -WEST" PROVIDES: SERVICES TOTHEIR MAJOR FACiLITIES;:
PLANTS;"AND PE-RMANEN. TAND PORTABLE. OFFICES ON
ALL THEIR OIL LEASES, RESPONSIBILITY: ACCESS
CONTROL, FRONT DESK SECURITY, PATROL OF OIL LEASES, THEFT:
DETERENT, OB:SERVAl10N AND DOCUMENTATION.:: PROJECT DATES ( START./: 20+ YEARS OF SERVICE AND ONGOING.;:::, END CLIENT
CONTACT
RANDY ROBISON- .. INFORMATION: SECURITY:
COORDINATOR:::. 661-654-
7243- FIE DIRECT.).': 661- .48-
3418- ( CELL) . RROBISON@CHEVRON: COM
vORIUNAL
CLIENTS NAME: AERA: ENERGY; LLC
FROJECT. LOCATION AND'. TRANS=WEST PROVIDES. SECURITY AND PATROL :SERVICES TO ALL.:
DESCRIPTION: AERNS FACILITIES IN THE JOAQUIN.VALLEY,-WHICH INCLUDES:, SEVERAL COUNTIES. TRANS: WEST: PROVIDES: SERVCES TO: THEIR MAJOR FACILITIES,: PLANTS, AND PERMANENT:AND PORTABLE::
OFFICES ON ALL; THEIR- OIL-LEASES: VVE. ALSO OPERATE. A:24/ 7 EMERGENCY.DISPATCH:CENTER: WITH DEDICATED: STAFF:TO
RESPOND TO..ALL INCIDENTS &' ACCIDENTS REPORTED FOR ALL:::
FIELD/ OFFICE: LOCATIONS... .
RESPONSIBILITY: ACCESS CONTROL:: :FRONT DESK SECURITY, PATROL OF OIL :::
LEASES: THEFT D:ETERENT,-:OBSERVAl10N AND DOCUMENTA - ON PROJECT DATES .(START / 20+ YEARS OF SERVICE AND ONGOING END.:
CLIENT:CONTACT. LANCE.GRIMES. ..: :....
am,
INFORMATION,: 661- 665- 5353( DIRECT OFFICE) . :
661.=979=5368( CELL): :..
LPGRIMES@AERAENERGY. COM ::
invoice for fhe portions of the Scope of Work. cornpleted and that invoice is.: . approved by CITY. The Compensation will be the :'total amount paid to:::.:
CONTRACTOR for:performing the Scope of Work and includes- but is not limited: to; t
a:ll out-of pocket costs and. taxes.-:: CITY: will .. pay rno other compensation to ; I
CONTRACTOR. lh..no ease will:: CITY compensate . CONTRACTOR.- ore than l for performing- the. Scope of Work.::.
i
3.: TERM:. Unless: t6rminated sooner, as set: forth herein' this Agreement shall' terminate :.
Date].:
4. TERMINATION. Either party may terminate this Agreement after giving the other party written notice, as provided : herein,:: ten days: before:: the termination : is effective.
COMPLIANCE WITH ALL LAW .:. CONTRACTOR shall, at CONTRACTOR' s sole cost,:
com pIY ...with all of.the requirements.: of Munici pal, State, and. Federal_ authorities now in force, or which may hereafter be in force, pertaining: to this Agreement; and shall faithfully . obse.rve.' in all activities relating : to or:: rowing o.ut of:Jhis Agreerrierit all Municipal ordinances and::State . dnd Federal: statufes; rules or .. regulations, :and permitting requirements now inJorce or: which mazy. hereafter be::::
in force including, without limitation, obtaining a :City of Bakersfield business tax certificate ( Bakersfield: Municipal Code: Chapter 5; 02) where required.
6. INDEPENDENT CONTRACTOR. This Agreement :: calls :. for CONTRACTOR:' s:
performance of.the Scope of Work:as an independent contractor. CONTRACTOR is' not an agent:or employee of the CITY for ariy purpose and is riot entitled to any. of the.:benefits: provided, by CITY; to its employees. This Agreement shall not be:
construed as .forming a partnership or any other association w'ith` CONTRAC. TOR::.'' other'.than thdt-of an independent contractor. :::..
7. DIRECTION;: CONTRACTOR retains the right tacontrol or direct the manner in which the serv'icessdescribed herein are performe.d:..
8: .: EQUIPMENT —CONTRACTOR will supply all equipment, tools; materials and. supplies:
necessary to perform the services under this Agreement:.:.
9. STARTING WORK: CONTRACTOR shall. not begin work until authorizedJo do so in writing by. CITY. N6:work will be authorized before the date first -written above: .
KEY: PERSONNEL: CONTRACTOR shall name all key personnel to' be assigned to-:
perform the:Sco.pe of. -Work. All:key personnel shall be properly licensed and have.. the experience : to perform . the:.: work called for. under::. this Agreement, CONTRACTOR shall_:provide:background for each of the key personnel -including; without: limitation, resumes. and work experience performing work similar to::the Scope of Work. CITY reserves the right. to approve key personnel.. Once the' key .. personnel are:approved, CONTRACTOR shall not=changesuch personnel without::::::
CITY' swritten approval..
s
r :
m
12 1 P a g e3ORIGINA b
11: INCLUDED DOCUMENTS:. Any bid documents, includin g; without limitation; special provisio' sand standard specifications and any Request for Proposals,: Request:for Qualifications and:responses thereto relating: to this:Agreement are incorporated by reference as though fully, set forth herein;:: .....
12. LICENSES. CONTRACTOR shall,::at its. sole,-cost and expense,_ keep in effect or:: .:
obtain at all dimes during the..term of --this- Agreement any licenses, permits and approvals. w is . are egal y: require _. for 'CONTRACTO:R o prac ice.i s .profession ws. and perform the Scope of: Work.: If .CONTRACTOR: is a corporation,: at.:least : one officer or key employee shall hold: the required licenses or professiondl degrees. If CONTRACTOR is: a.. partnership, at:.least :-one partner s all::. o d t :e.: require licensees or professional degrees: : .
13:.. STANDARD OF -PERFORMANCE.::'. The:: Scope ': Of. Mork -:shall be . performed in::':
conformity.:.with all:.legal requirements and, -industry.: -standards observed by a specialist of CONTRACTOR' s: profession in California:._ 114.. S6 854. COMPLIANCE... To the .extent: Labor -Code Section 1771. 1. a 0pplies. to this ..
Agreement,: a:contractor or -subcontractor shall hot be qualified::to bid 'bh, be: ... listed-in:a bid proposal, be subject to the. requirements ofSection 4104 of the' Public Contr idt Code,:,or engage inahe: perforrnance. of:any contract' for:p.ubltc:work, as:..:
define d.in: this chapter, unless currently registered aria qualified- fo perform public work pursuant to:Section :1725.5. it is: not a:yiolation of: Labor.Code Section 1771: 1:
for an unregistered contra.ctor`to submit a bid that is_authorized by.Secfion 7029. 1, of tfie. Busihess grid' Professions Code or by Section 10164 or 20103. 5 'of the Public. '- .- Contract Code, provided the contractor is registered to: perform public :work: :. pursuant to: Section 1. 725. 5 at the time ' the contract.: is awarded. The. prime: . confractor`.is° required to postjob: site notices in compliance with Title 8 Califomia: -:.
Code of :'Regulations Section 16451. This. ::project: is subject to : compliance monitoring and enforcement by the: Department of:ln.dustrial Relations..::
NO WAIVER OF DEFAULT.: The failure of any party to:enforce: agairist: another: party:. :. any: provision. ofthis Agreement shall not constitute a waiver of that party' s. right to::.:. enforce such a provision at a later time a' d. shall not.serve:to. varythe terms -of this Agreement.
16. INSURANCE: .. 16.
1: `ypes- and Limits: ofInsurance. In addition to:any other insurance or:security : required under.this.Agreement,;..C.ONTRACTOR mUstprocure .and maintain, .; for the duration of. this Agreement, ' the: and limits of insurance below Basic Insm urance Re 1:61:1uireents"
Automobile: liability- Insurance,., providing. coverage for owned; non-owned, and hired autos on --an occurrence -basis for: bodily: injury, including death':
of -onePage: or more persons, property: p... g3 1.
damage, a.nd personal injury; : with. limits of not less than.:
1, 000; 000 per occurrence.
16.1; 2 Commercial general liability insurance, unless ! otherwise approved:. by CITY' s. Risk : Manager; providing . coverage on: an occurrence basis for bodily injury, including death, of one or. ... more ersons, : ro er. dama e, an p p tY:: g:. persona ' inlury, wi ..:_imp s:. p. of not'less than $1, 000,000 per:occurrence. Th`e:policymust 16: 1. 2. 1 :: Provide: contractual liability_coverage for the terms' of this Agreement,':.:
16. 1:. 2.2. Provide products :. and completed. operations - coverage; : . .
16..1. 2:3' Provide premises, .operations, and rriobi e .equipmen coverage.; and: -
1: 6. 1. 2. 4 : Contain an additional insured endorsement: in favor of CITY: . and : its. mayor, council, officers, : agents,:
employees; and desigii:ated: volunteers:
1. 6; 1: 3 Workers' conipensation insurance: limits of not.: less than 1:, 000,000. per occurrence.: In accgrelance with the provisions of Labor Code Section 3700, every contractor will be. required fo secure, : the payment, of.' compensation to his employees:..
Pursuant to Labor Code Section: 1: 861, CONTRACTOR must' submit::
to CITY: the following certification beforabeginning any -work on-:
the' Improvements:
am:aware of the provisions of.Section: 3700 of the Labor Code which require every employer to be insure.d;against liability for -. worker' s compensation . or. to on selfinsurance in. accordance with the provisions. of:fhat code, and l will comply with such:provisions beforecommencing the.performance :of:the work:of this confiract::::
By executing this:. Agreement; CONTRACTOR; is subMitting :: the certification. required above..
The policy mustcontain :a: waiver. of subrogation in.:favor of CITY and : its: mayor; council; officers, agents, employees, and::. designated volunteers: ....
16. 2 General Provisions Applying to:All Insurance: Tyoesow
16.2. 1 All policies required of:CONTRACTOR must be written on. a firstdolldreoverage: baSig, or.contain.a deductible provision.:. Subject:
ta G ITY' s advanceric appro val;: CONTRACTOR may utilize a self-::
4 14 IF a g- e ORIGINAL
insured retentionin any or all of the policies provided,. but the. . policy or policies ma Y not contain language, I whether added bY . endorsement or contained in:the policy conditions, that prohibits satisfaction of any self -insured provision: or: requirement: by anyone other than the narried insuredorby:any means including other:. insurance. or which is intended to. defeat:. the intent or protection of'an additional insured. All.
policies required of CONTRACTOR. rriust be.prima. insurance as ry to CITY and its mayor, council, officers, agents, employees; or designated volunteers and any: insurance. or self= insurance maintained by CIT: Ifand : its mayor;:: counccil,: officers; agents; employees, :
and
s
designated :: volunteers. must:: be excess of:: CONTRACTOR' insurance and must not contribute: with: it.::: 16.
2.3 The ' insurance . required .: above, except... for Workers' compensation insurance; must be placed With insurers with -.a B.
est's rafing as approved: by CITY's:Risk Manager, b '- in - no event less than A-:VII.: ::Any deductibles;: self -insured retentions; or insurance in :lesser amounts, orlack of certain types ofinsurance: otherwise required bythis Agreement, odnsurance rated :below : Best' .
A-:VII; : must be prioC to _; execution: of., this::: Agreement andapproved;.by CITY
16:
m writing 41
2:4 The insurance required in: this section must: be maintained - until the Scope of. Work is satisfactorily completedas evidenced by: :. CITY':
s:written: acceptance. All- - provide that.there:: will be: continuing liability thereon: notwith tanding: any recovery:: on any. policy.:., 16.
2;5 Fulf compensation'. for all:.premiums whichAh:eCONTRACTQR:: isrecjuired:
to: pay to: satisfy the Basic: Insurance Requirements shall be considered -asincluded inthe prices paid -for the performance .. of the Scope of Work, and no additional' allowance will be made: therefor orfor additibnal premiums which may:.be required by*.':. extensions ofthe policies: ofinsurance.:- 16.
2:6 It: is further understood and :agreed : by CONTRACTOR that its liability to..GITY will. .not in any way be.limited oto or affected by:the n. of amount insurance. andcariedby. CONTRACTOR connection With. this Agreement.:: 16.
2.7 ' ` Unless otherwise approved by CITY, if`any part of the Sceope of Work is subcontracted, the:Basic: Ins Oran ce-:Require. mentsmust be:
provideci by, or: on behalf of, all: subcontractors: even if CITY has approved lesser insurance requirements for CONTRACTOR, and all: subcontractors: must agree in writing tobe -bound -by the rovisi of:pons this: secti. jn::: i15
Pa: ge
17. " THIRD PARTY CLAIMS,: In: the case of public works contracts, CITY will timely' notify:' CONTRACTOR of. third party claims relating . to'. this Agreement:.. CITY shall be allowed to recover,from CONTRACTOR, and.C:ONTRACTOR shall payon:demand; all: costs of notification.
1$::::. INDEMNITY. , CONTRACTOR shall :indemnify, defend, and: hold harmless CITY. and:
CITY' s: officers,: agents and employees against any;and all: liability, claims, .actions,:. causes of action or demands .whatsoever against them;..6r any of them;.:before' adrriinistrative or.. judicial . tribunals. of any.: kind' whatsoever; arising' dot of'. " connected: with, or caused by :CONTRACTOR or CONTRACTOR' s : employees; agents,-: "indepen.dent contractors; , companies, . or subcontractors in :: the performance of; . or: in any. y:way arising from, the Germs and.: provisions of: this Agreement: whether or not caused in, part by a party indemnified hereunder,:
except. for CITY' s sole: active negligence or willful: misconduct. 1- 9. ASSIGNMENT. Neither this:. Agreement nor any rights;, interests, duties,:. liabilities, obligations or responsibilities arising* but of, coricerning_or related in anyway to this Agreement ( including, but not limited to;: accounts,': actions, : causes ' of action, claims, damages; demands, liabilities; losses; obligations, or.reckonings of any kind .. . or nature whatsoever;' for compensatory or exemplary arid: punitive: damages, or::
declaratory, equitable or injunctive relief;: whethe( based ' on contract, equity, torte or other theories of recoveryprovided for by the common: or statutory law): may.:::::::: beassigned or transferred: by any party. Any such assignment. is prohibited, and shall be:. unenforceable and:' therwise null. and _void without the need:for further :. action by the non=assi nin art p _or p 20:'.. artier.: ACCOUNTING:. 9 Y .. .. g:
RECORDS. CONTRACTOR shall maintaih :accurate accounting' records and other written documentation pertaining: toall costs incurred in. performance of this Agreement: Such records and documentation: shall: bekept at- CONTRACTOR' s office during the term of:this Agreement, and for:a:period- of three years from the:date:of the finai: payment: hereunder, and:made:available toCITY rep resentatives. upoh request:at any time. during: regular: business " hours.:::. . 21::: BINDING EFFECT. The rights and_:obligations of.'this Agreement sh'dilinure :to the:. benefit of, and be binding upon, the: parties to the Agreement and their:heirs,:: administrators; executors, personal. representatives; successors and assigns... .. 22. ': CORPORATE AUTHORITY.:: Each individual - sighing this Agreement on beha:lf.ofentities represents and warrants that:they are;.respectively, duly: autho* fted to:sign on :behalf oUthe entities and: to bind: the entities fully: to each : and all .of the: obligations set; forth in this Agreement:: 23. COUNTERPARTS.
This. Agreement maybe executed inany number of counterparts, p , eachof which shall: be considered: as:anoriginal and: be effective as such. 24.. EXECUTION.
This Agreement is .effective upon . execution. `It- is. th(§ `product ' of . negotiation: Grid all parties : are equally responsible:: for authorship:: of: this; Agreement. Section 1654 of the California Civil: Code shall not: apply to the,! 16iPag$ . ORIGINAL interpretation of this Agreement.
25. EXHIBITS. In the event of a conflict between the:terms, conditions or specifications.:
i set forth: in this: Agreement and :those ' 16: exhib1ts attached. hereto: the terms, conditions, or.specifications set forth in this.Ag reement shall. prevail.-: All exhibits -to ; 1 which: reference: is made in this Agreement are :d.eemed incorporated in :this Agreement, whether ornot actually attached.. 26.-
FURTHER -- ASSURANCES. Each party.: shall execute _ and deliver such: papers documents,:
and :instruments; and: perform. such acts as are- necessary or.. appropriate, to :I' plement the .terms of. this Agreement and the intent of. the parties. to this Agr: eement.: 27: '
GOVERNING LAW.. The laws of the State: of California will:govern the validity ofthis Agreement and its iriferpretation and... erformance. P,riy litigation arising: inany way from this Agreement shall be brought in Kern County, California. 28.. :. _ INTERPRETATION::. Whenever the:. context:. so requires, the :.masculine gender includes' thefeminine and neuter,. and the singular number includes theplural.. 29.
MERGER AND MODIFICATION.: This. Agreement sets forth the. entire agreement betweenthe parties : and supersedes. cill: other.. oral or written representations. This. Agreement may be'modified only in a writing' approved bythe City Council. and signed by all the parties. 30
NON= INTEREST: No CITY: of or employee RshaII hold `any interest in"this A r '31. einent California Government Code sec- on'-1090 . g Notices.: - All notices - relative tothis Agreement shall be given in:writing* and shall: be:
personally served or sent by certified -orregistered mail and: be, effective upon actUdVpers" onalservice or depositing ir0he. United States mail. The' parties shall. .e addressed
as.follows, or.at any other address designated by notice: . CITY:.
CITY OF BAKERSFIELD CITY
HALL. 1600
Truxtun Avenue Bakerstleld,
CallfOrnid 93301 CONTRACTOR: :
TRANS WEST: SECURITY SERVICES, INC; RSjO
IPP N ST_,_BAKEBSFIELD, CA 93311 32..:::-
RESOURCE ALLOCATION:AII CITY obligations underahe terms of`this Agreement are subject to:the appropriation - and allocation oftesources -by the -City Council. 33.
TITLE TO DOCUMENtS.: AII documents; : plans, bind drawings, maps; photographs,. :- fig£ arid other papers, or copies thereof prepared by -CONTRACTOR pursuant. to the Date
Form
Rev October 2018)
oepsrtment' ofthe Treasury'
Iatemsl Revenue Service
Request for Taxpayer:
Identification. iVumber: and Certification:
D Go to wtvw,irs: gavmoeinw for instructions and ihelatest information. r 1n om t t N
Q(i/e: orm to the:::
requester. Do not
send io'.the IRS...
C o ax,reum), emelsrequlredonausline; donotleavethlsilneblank.
Trans - West Securlty Services,. inc::
2 Business name/ disregarded entity name; if different from above M
rn 3.. Check appreprlate. box for federal tax classification of the petsbn whose name is entered on 11riel. Checkenly one of the seven boxes A 1 Exempilons ( oodes apply onlyY to::' certain following
ce. lnentities, notindlvld u ab; sea:
IndNldriaUsole proprlotor or :. El C Corporritlon S Co[ porstlon ' Partnership ElTrusUestale instructions on page. 3); . .
aingfe- memberL. LC
Exempt a ( payee code I1 any)
Umlted ilabillly company, Enter the tax clesslffcallon ( c=C corporation; S. S corporation; P= Partnershlp))- o: 2
e :
Note : Check the appropriate box In th6l1ne above for: the tax classification of the single -member owner. Do not cheats LLC tithe LLC Is dessiffed as a aNglo-manber LLC that is disregarded tram the otihmQi: unleas the owrisrolithe LLC is.: Exemption from FATCA reporting b; ahbthe'rLLC that Is hot; disregarded from tho owner far U.S. federal tax purposes; Otherwise, a single• memberLL'C that code Irany) la:dlsregarded from the owner should check the appropriate box for the tax classification of its ovJner.
Other ( see lnslruotlons): fappwsmowawlsmorManspowavo( hou.$) 8 Address ( numbar,: atreat, and apt.: or suite no:) Sea Instructions..:: Requester' s name and address ( optional) 8503: 0rippen ST_:
a city; slate, and ZIP. coda
Bakersfield, CA9'8311
T ustaocountnumber( s) here( opilonaq
Tax ayer.Ideniancation. Number IN) " - '
Enter your TIN IA the appropriate box. The TIN provided must match the name given on line 1 to avoid soaal securitynumber backup withholding. For individuals, this Is generally.yoursocial security number( SSN). However, for a resident alien, sole proprietor, or disregarded entity; see the instructions for Part: l,. later. For.other 77N, later.:.. itisyour employeridentiticatiorrnumber{ EIN): Ifyou do: not:have a number, see How t`o:geta . - . or. .
ITM
Note: If theaccount Is In more than one name, see the instructions for line I. Also see What Naive and ' Employer Ideatificallon number .
Number To Give the Requester for guidelines on whose number to enter, .
C i0fication ...
UnderPonalllesofpedury, Icodify that; V17he
number shown onthis form is'my oorrecttaxpayer Identification number (orI am wafting fora numbecto beissued tome); and 2. 1 am not: sub)eot to:backup withholding because! (a),I am exemptfrom backup withholding,:or(b) I have. not been notified. by the internal Revenue. :.. Service ( IRS) that Vam subject tobackup withholding as a resuit: W:a failure ; toreportall Interest or dividends; or (c) the IRS: has notified Me that lam - no longer subject to backup withholding; and " :. _ " am a US. citizen or otherU,S, person ( defined below); and a.
The FATCA code(e) entered onthis form (if any) indicating thati am exempt from FATCA reporting iecorrect. Cer0caftni instructions. You must cross out item 2above Ifyou have been notified by the IRS that you are.currently subject tobackup withholding because you or
have falled:to report all Interest and dividends -on your tax:retum. For real ;estate transactions, Item 2does not apply. For. mortgage Interest paid; :.. acquisitlon abandonmentof.a:cured prope*:cancellation of debt, contributions toart indlVidual retirement arrsrigemerit (IRA) and nerall pa t 9e " ymen s other than Interest and dividends you are not lequlred toelan the centticallo...but you must provide your correct TIN. See the Instructions for.Pad iI, later : . Sign Mere
glgnaturebf
us.
person. .. :. pate 11. General
nstructi®ns .. Form 1099=bIV dividends incl6dln those Section from stociss' or mutual " g references:are to the Internal Revenue Code unless otherwise: noted.:
funds) ..
Form
1099- MISC various types:of.incoma, prizes; awards, or9ross Futuredevelopments.
Forthe latest infomiation about developments:' : related. to Form W-9 and its Instructlons, such as legislation enacted proceeds)'' Form
1099- 8 (stot k or mutual fund solos and certalit other :.. after they were published, go to www. frs•gov/ FoanW9. . transactions by brokers) " Pur OStr Form Of iForivl.?...
1099-6 (proceeds from real estate transactions} _ Eorm
1099-K {merchant carts and third party network: transoctions):: An Indlvtdual'or entity (Form W-9 requester) who Isrequired tofile an . Infor matioo return with. Uis IRS must obtain your correot• taxpayer .. Form 1093'(11orhe mortgage Interest), 1009-.E. (student loan interest), :.. 1098- T(tultldn)..: Identification
number (TIN) which may be your social security number :. SSM.
Individual taxpayer identification number (ITIN), adoption Form 1099- C (canceled debt) taxpayer Identification number (AMN), or employer identification number' :: Form. 1099-A (acquisition or abandonmentof seouied property):' . EIN),:
to report on ari: inforrnatlon retum the amount paid to you, or other. : • Use Form: W-9 only. if you are a .U,$: person ( including aresident amount reportable on an information retum. Examples of. information alien),: fo provide your correct TIN, returns' Include; but: are not limited to, the following. ifyou donot return Form W-9 to the requester witha TiN, you might. Form 1099• INT (interest gamed orpaid) be. subject lo.backdp withholdnng: See What. is backup. withholding, - ater, Cat
No. 1a231X: Form {( t/-8.( Rev. 10. 2018)..
Activity in Downtown Area ..
2, 79S Total Reports.--.
4 5
r•
3 r " It 5
PEDIATRICS
7=
t.
gr h,
P9 . 1 Ft
afro: Maintenance::Vandalism Issues
R IRV skFP PING,:
Submitted "on tune. 6 2022, :4:15 a.m:: by ::: ::. Ib: 046306191 Matthew Christensen
Job:: Mrol Check - Cal Corp. Plaza
q.
Field
Date:aiid Tlme: ISsue(S): F6Und :::: 06-06-2022 64: 14: 39.AM Issue Type.: :" :..: :..: Wildlife Issues
Damaged Property - any, damage to Damaged Property
property:where the:cause is: :::: Drivirigl:WaRIng 1 4zard(s) :::::
unknown, excluding graffiti: doors ""- Graffiti;..:
andlor Windows which have Been Light( s), Out
broken into, and anything resulting in'. - Trash/ Debris:
the need for -an lnciderit" Report ::: ; Other
Drivinglwalking Hazard( s)=. ex. .
potholes; tripping tiazards,.wet:
surfaces (not including those caused
by, normal rain. fall), objects In :.
deslgnated, driving or. Walking paths..
etc. Graffiti = " anythin g intentional) " to y...'
applied -to a surface designed:to
defaca or markup the area Light( s)
Out'- self- explanatory Trash] pebris -
large amounts -left in areas where '
there is not a: trash bin: This would
include anything left behind by ....:
transients found. ion. the property.
Other. _ anything that would not fall
into any::of the other category types :...:
Wildlife Issues:- Any regular :: .
ab:undance of:wild animals found -on.: ......:
the property, which may Impede
conducting a safecheck ( skunks, opossums,
feral; catsldogs,: etcF : .. .. s
OFiIGfNAL
are. permanently stored in the database for future reporting.and statistics.
1. Clock In - Start of Shift: Clock in form that includes a GPS ping,:tf ' estamped photo `of the Pgs;: 2 3j work location, and several safety reminders ( required meal/ rest . . breaks. riotificatori of of illness, etc.):
2. Pre -Shift Checkoff:'. - Health screening & policy acknowledgement form completed - Pgs. 4- 5) : -..: ate . after = duty ackriowledgeinent; imtnedi clock -in Includes fitfor agreement to :follow all: companysafety policies: and guidelines, agreement to take all required meal.aridrest breaks, etc.. 3: Daily: creening- Checklist: Febrile:respiratorJIIness:screenirig form completed :at the pg.
be gmorn g of eve". rY shift. Screens for. sYmP .. toms of COVII)- 19 and possible exposures .:.:
4. Lunch Clock Out::. .. Simple form used toaapture the start of a lunch=break. Includes GPS Pg•:?) ping and timestamp.
5.: Lunch Clock In:: Simple form used to capture: the end of a lunch: break: Tncludes: GPS p g ping and timestamp.
6. Break Interruption..: This. form is: used in. the:event:ari.employee has A. missed of1ate Mpg 9) ..... start to a meal or rest break. It's: immediately shared with::::. .. . scheduling/ payroll for adjustment.:.:
7.. Post; -Shift Checkoff: Final health and safety acknowledgements to end the shift. Includes Pg, 10) fit-for=duty acknowledgement, acknowledgement of. meal and"rest breaks taken;. etc.
8. Clock out: Clock out form that includes a GPS ping and timestamped- photo of Pg. 11Y the worklocation;
9.. Health/ Safety Questionnaire:; Used to capture health screenings for employees calling Jn sick to• Pg: 12) thelr.shift. Anyemployee with symptoms or exposures are immediately referred to HR/ Safety orfoliow- up. .:
pFi1GINA
IMPORTANT NOTE: YOU ARE ONLY AUTHORIZED: TO GET PAID FOR THE TIME O.F•YO.UR SCHEDULED.: m SHIFT.: CLOCKING IN EARLIER THAN YOUR EXACT SHIFT AND: PERFORMING ANYTYPE OF WORK BEFORE IS:A VIOLATION OF:TRANS WEST (TW) POLICIES & PROCEDURES.
YOU MUST NOTIFY TRANS - WEST ( TW) IF YOU' ARE REQUESTED T.O / REQUIRED TO HOLDOVER FOR A LEGITIMATE: BUSINESS: REASON: -YOU WILL BE PAID AND COMPENSATED FOR YOUR: TIME IF THIS OCCURS AND YOUR TIMI CARD SI;IOULL REFLECT YOUR ACCURATE, SHIFT TIME WORIChD,, YOU WILL BE COUNSELED & WRITTEN UP FOR ANY VIOLATION: OF THE SE: POLICIES. THIS INFORMATION WILL BE AUDTTED BY TW DAILY. IF YOU ARE NOT COMPLIANT WITH• THESE .PROCESSES REPEAT THESE VIOIATIONS. YOU WiU'BE COUNSELED AND COULD LEAD TO:TERMINATION.
YOU ARE. REQUIRED. TO TAKE YOUR UNCOMPENSATED ANDUNINTERRUPTED LUNCH/ MEAL. BREAK.':..
BEFORE. THE FIFTH HOUR WORKED. IF YOU HAVE A DESIGNATED. TIME FOR.YOUR LUNCH, YOU MUST ABIDE BY THAT SCHEDULE. IF YOU. REQUIRE .AN ADJUSTMENT, YOU MUST. NOTIFY TW .FOR APPROVAL.
STOP - CLOCKING IN &. CONTACT DISPATCH/ SUPERVISION- IF:
1) You have been in close contact with or cared for someone diagnosed with COVID- 19 within the last 14 days 2) You or. anyone in your immediate household are awaiting COVID=19 test. results ( this does no.t include regularsurveillance: monitoringtesting):.: _.
3) You have had. any flu-likesymptoms inthe last: 14 days.( fever, cough, sore throat; respiratory illness, headache, difficulty breathing, new. loss of taste/ smell, diarrhea, vomiting, or abdominal pain).: 4) You have a. temperature.; 100.44 or.higher Scheduled:
Start of. Shift Time:: 02719-
2021:12:00: 53FM Ma
Ping. g:: 35.
40732I,- 119.: 137898 ::
lW. Security Report 1D # 920735077 Page. 2-of 2
Photo of your worksite - Please make sure=you are taking a photo of something that CL EARLY shows your work site.' Make sure that your. photo DOES: NOT include any paperwork, or other potentially confidential documents or.mformation:
v
12: 01, 17, PM, February 19,.2021
Camera
Notes/ Comments:: ..:
3 vpR1G1NAL
7W Security Report ID s209067096 Page_ Iof 2
2. Pre -Shift Checkoff (AFTER Clock In)
Submitted By...; ; Submitted on ... Job : Site'
aura Burton : Feb. 19, 2021, 1:2; 02 p. m. Main Office. - Trans West Trans- West' Security Services DO NOT complete this form:nntil you have clocked in 'via FormForce.
Date & Time of Shift Start:
02- 19- 202:1 12: 01: 41: PM:
I liave: clocked in to FORMFORCE before beginning this form:
Yes -
anfit for duty and free from injury: and illness:::. . . ... Yes, I am: fit. for duty and free from: injury:and:illness:: Yes, I am onxestricted' duties:bitt am able to.safely perform my required/ restricted duties No, I.am NOT FIT FOR DUTY (Contact. Supervision/ Sam 1.IMMEDIATELY) 16 gree to follow all Trans=West safety and health guidelines, properly washing my hands, covering my cough/ sneeze with my elbow or:a: disposable tissue, and: ensuring I:have a clean workspace and vehicle: Yes 1:
agree: to -take all "of my required. meal and. rest break:&:.. .. Yes I
understand . that unless. I have anon -duty lunch agreement; - I MUST: take my lunch: Yes I
also agree that if no on=duty meal.agreement has been made, and I. am' required: to work: throiigh all or:part of my meal break, I will complete a "Lunch Interruption" form and contact dispatch or my supervisor immediately:
Yes
I
agree to:report all vehicle/ equipment maintenance issues and/or:damage found during' my shift::::: Yes understand
that Imust complete a:"Post- Shift Checkoff.', before clocking outof: FormForce atthe end of:iny shift: .
Yes :::::. :.:.
I:
agree: to wear my £ace mask: at ALL TIMES. while at work, inside, and outside; regardless of physical distance.: between. myself and:other co-workers, vendors, clients;. customers,: etc.: YES - I agree to wearmy face' mask at ALL TIMES, as-specified' above NO:- I.refuse toabide by.Trans- Westpolicy and:will NOT, vear my face mask as:specified above I agree to follow all Traus- West safety and healthoguidelines; as outlined above:: YES I agree to abide by all of Trans- West.'ssafety and* health guidelines, as outlined: above NO - I WILL". NOT abide by Trans -West'ssafety and health guidelines andunderstand that: as a result, disciplinary actions, such: as:90- day probation, unpaid suspension, and%r separation of employment may. be enforced.. I
understand that all persons and activities atthe Trans -West main office & parking: lots, located at 8503 Crippen Street; are video and -audio recorded andmonitoted: ,' Yes I:
undersiand that my presence: in. these areas. constitutes myconsent tobe: recorded: oncl..monitored:: Yes
1W pecurity Report ID # 187489645 Page. l,of 1
Daily Screening- Checklist, for Febrile' llespiratory Illness'' Submitted By:., : Submitted on : ..: ; Job - SiteLaura Burton— : Feb. 19, 2021, 1:2 02 p.m. . . Main Office. - Trans-West Trans -West $ ecurity $ Yvices
TW Security Report ID # 716573467 .. Rage_ I of 1
Meal/ Rest Break Interruption
Submitted B' _ .. ; Submitted on Job Site
Laura Burton : Feb. 19, 2021, 1:2::11 p. m. Main Office. - Trans --West Trans -West Security Services 1 TW Security Report. to'# 076914087 Rage. 1_of
5: Post -Shift Checkoff ( BEFORE Clock Glut) .
Submitted By: Submitted on ...... Job Site:
i.atira Snrton Feb. 19. 2021, 12:07-A. m. Main Office - Trans West Trans-West' Security Services . .
Tecurity Report_ In # 5003e Page. Lof
W.S
Health & Safety Questionnaire (COVID-49)
Submitted By ... Submitted on ' ... . `.. _ Job Site:
Laura Burton Feb. 19, 2021, 12::13 P. M. Main Office. - Trans --West Trans-West' Security Set -vices
SHOULD ANY OF THE ABOVE DESCRIBED POLICIES BE CANCELLED BEFORE
THE EXPIRATION DATE THEREOF, NOTICE WILL BE DELIVERED IN ACCORDANCE WITH THE POLICY PROVISIONS.
INSURER(S) AFFORDING COVERAGE
INSURER F :
INSURER E :
INSURER D :
INSURER C :
INSURER B :
INSURER A : NAIC #
NAME: CONTACT
(A/C, No): FAX
E-MAIL ADDRESS:
PRODUCER
(A/C, No, Ext): PHONE
INSURED
COVERAGES CERTIFICATE NUMBER: REVISION NUMBER:
IMPORTANT: If the certificate holder is an ADDITIONAL INSURED, the policy(ies) must have ADDITIONAL INSURED provisions or be endorsed.
If SUBROGATION IS WAIVED, subject to the terms and conditions of the policy, certain policies may require an endorsement. A statement on this certificate does not confer rights to the certificate holder in lieu of such endorsement(s).
THIS CERTIFICATE IS ISSUED AS A MATTER OF INFORMATION ONLY AND CONFERS NO RIGHTS UPON THE CERTIFICATE HOLDER. THIS
CERTIFICATE DOES NOT AFFIRMATIVELY OR NEGATIVELY AMEND, EXTEND OR ALTER THE COVERAGE AFFORDED BY THE POLICIES BELOW. THIS CERTIFICATE OF INSURANCE DOES NOT CONSTITUTE A CONTRACT BETWEEN THE ISSUING INSURER(S), AUTHORIZED REPRESENTATIVE OR PRODUCER, AND THE CERTIFICATE HOLDER.
OTHER:
(Per accident)
(Ea accident)
$
$
N / A
SUBR WVDADDL
INSD
THIS IS TO CERTIFY THAT THE POLICIES OF INSURANCE LISTED BELOW HAVE BEEN ISSUED TO THE INSURED NAMED ABOVE FOR THE POLICY PERIOD INDICATED. NOTWITHSTANDING ANY REQUIREMENT, TERM OR CONDITION OF ANY CONTRACT OR OTHER DOCUMENT WITH RESPECT TO WHICH THIS
CERTIFICATE MAY BE ISSUED OR MAY PERTAIN, THE INSURANCE AFFORDED BY THE POLICIES DESCRIBED HEREIN IS SUBJECT TO ALL THE TERMS, EXCLUSIONS AND CONDITIONS OF SUCH POLICIES. LIMITS SHOWN MAY HAVE BEEN REDUCED BY PAID CLAIMS. $
$
$
$ PROPERTY DAMAGE
BODILY INJURY (Per accident)
BODILY INJURY (Per person) COMBINED SINGLE LIMIT
AUTOS ONLY
AUTOS ONLY AUTOS NON-OWNED OWNED SCHEDULED
ANY AUTO
AUTOMOBILE LIABILITY
Y / N WORKERS COMPENSATION
AND EMPLOYERS' LIABILITY OFFICER/MEMBER EXCLUDED?
(Mandatory in NH) DESCRIPTION OF OPERATIONS below
If yes, describe under
ANY PROPRIETOR/PARTNER/EXECUTIVE
$
$
$ E.L. DISEASE - POLICY LIMIT E.L. DISEASE - EA EMPLOYEEE.L. EACH ACCIDENT EROTH- STATUTE PER
(MM/DD/YYYY) LIMITS POLICY EXP(MM/DD/YYYY) POLICY EFFLTR TYPE OF INSURANCE POLICY NUMBER INSR
DESCRIPTION OF OPERATIONS / LOCATIONS / VEHICLES (ACORD 101, Additional Remarks Schedule, may be attached if more space is required)
EXCESS LIAB
UMBRELLA LIAB EACH OCCURRENCE $ AGGREGATE $
$
OCCUR
CLAIMS-MADE DED RETENTION $
PRODUCTS - COMP/OP AGG $ GENERAL AGGREGATE $ PERSONAL & ADV INJURY $ MED EXP (Any one person) $
EACH OCCURRENCE $ DAMAGE TO RENTED
PREMISES (Ea occurrence) $ COMMERCIAL GENERAL LIABILITY CLAIMS-MADE OCCUR GEN'L AGGREGATE LIMIT APPLIES PER: POLICY PRO- JECT LOC
CERTIFICATE OF LIABILITY INSURANCE DATE (MM/DD/YYYY)
CANCELLATION
AUTHORIZED REPRESENTATIVE
ACORD 25 (2016/03)
© 1988-2015 ACORD CORPORATION. All rights reserved.
CERTIFICATE HOLDER
The ACORD name and logo are registered marks of ACORD
HIRED
AUTOS ONLY
8/7/2025
C & B Insurance Services, Inc.
1800 19th Street
Bakersfield CA 93301-4315
Amy Cowan 661-283-8132 661-283-8162 [email protected] National Union Fire Ins. Co. of Pittsburgh, PA 19445 TRANS-4 StarStone Specialty Insurance Co. 44776 Trans-West Security Services, Inc.
8503 Crippen Street
Bakersfield CA 93311
588885946
B X 1,000,000 X 100,000 5,000 1,000,000 2,000,000 X
Y Y WSGL002724 4/1/2025 4/1/2026
2,000,000 Errors & Omissions 1,000,000
A
2,000,000 X
X X
X PHYSICAL DMG Y Y CA4489805 3/1/2025 3/1/2026
Comp/Coll Deductibles 250 / $250
B X 3,000,000 X
Y Y SXS0068419 4/1/2025 4/1/2026
3,000,000
A Y WC66656667
X
3/1/2025 3/1/2026
CA2,000,000 2,000,000 2,000,000
B Lost Key
Client Coverage
WSGL002724 4/1/2025 4/1/2026 Lost Key Limit
Deductible
100,000
5,000
ENDORSEMENTS/FORMS ATTACHED AND/OR DESCRIBED HEREIN APPLY WITH RESPECTS TO THE OPERATIONS OF THE NAMED INSURED AS REQUIRED BY WRITTEN CONTRACT EXECUTED PRIOR TO LOSS; SUBJECT TO STATUTE AND POLICY PROVISIONS. UMBRELLA POLICY FOLLOWS FORM OF ALL POLICIES INCLUDED ABOVE.
The City of Bakersfield, its mayor, council, officers, agents, employees, and volunteers are Additional Insured per endorsements. Coverage afforded Additional Insured's is primary and noncontributory per endorsement. Waivers of Subrogation apply in favor of aforementioned Additional Insured's per endorsement.
City of Bakersfield
1501 Truxtun Avenue
Bakersfield CA 93301
03/01/2025
THIS ENDORSEMENT CHANGES THE POLICY. PLEASE READ IT CAREFULLY.
PRIMARY AND NON-CONTRIBUTING INSURANCE ENDORSEMENT
This endorsement modifies insurance provided under the following:
COMMERCIAL GENERAL LIABILITY COVERAGE PART
To the extent that this insurance is afforded to any additional insured under this policy, SECTION IV – COMMERCIAL GENERAL LIABILITY CONDITIONS, 4. Other Insurance, is deleted in its entirety and replaced with the following condition:
4. Other Insurance
If all of the other insurance permits contribution by equal shares, we will follow this method unless the insured is required by written contract signed by both parties, to provide insurance that is primary and non-contributory, and the "insured contract" is executed prior to any loss. Where required by a written contract signed by both parties, this insurance will be primary and non-contributing only when and to the specific extent required by that contract.
However, under the contributory approach each insurer contributes equal amounts until it has paid its applicable limit of insurance or none of the loss remains, whichever comes first. If any of the other insurance does not permit contribution by equal shares, we will contribute by limits. Under this method, each insurer's share is based on the proportional ratio of its applicable limit of insurance to the total applicable limits of insurance of all insurers.
ALL OTHER TERMS AND CONDITIONS OF THE POLICY REMAIN UNCHANGED.
This endorsement forms a part of the Policy to which attached, effective on the inception date of the Policy unless otherwise stated herein.
(The following information is required only when this endorsement is issued subsequent to preparation of the Policy.) Endorsement effective Policy No. Endorsement No.
Named Insured
Countersigned by
CIGL 30 01 14
4/1/2025 WSGL002724 Trans West Security Services, Inc.
Automatic Status Included Where Required by Written
Contract.
Automatic Status Included Where Required by
Written Contract.
POLICY NUMBER: COMMERCIAL GENERAL LIABILITY
CG 20 10 07 04
THIS ENDORSEMENT CHANGES THE POLICY. PLEASE READ IT CAREFULLY.
CG 20 10 07 04 © ISO Properties, Inc., 2004 Page 1 of 1 ADDITIONAL INSURED – OWNERS, LESSEES OR
CONTRACTORS – SCHEDULED PERSON OR
ORGANIZATION
This endorsement modifies insurance provided under the following:
COMMERCIAL GENERAL LIABILITY COVERAGE PART
SCHEDULE
Name Of Additional Insured Person(s)
Or Organization(s): Location(s) Of Covered Operations
Information required to complete this Schedule, if not shown above, will be shown in the Declarations.
A. Section II – Who Is An Insured is amended to
include as an additional insured the person(s) or
organization(s) shown in the Schedule, but only
with respect to liability for "bodily injury", "property damage" or "personal and advertising injury"
caused, in whole or in part, by:
1. Your acts or omissions; or
2. The acts or omissions of those acting on your
behalf;
in the performance of your ongoing operations for
the additional insured(s) at the location(s) designated above.
B. With respect to the insurance afforded to these
additional insureds, the following additional exclusions apply:
This insurance does not apply to "bodily injury" or
"property damage" occurring after:
1. All work, including materials, parts or equipment furnished in connection with such work, on the project (other than service, maintenance
or repairs) to be performed by or on behalf of
the additional insured(s) at the location of the
covered operations has been completed; or
2. That portion of "your work" out of which the
injury or damage arises has been put to its intended use by any person or organization other than another contractor or subcontractor engaged in performing operations for a principal as a part of the same project.
WSGL002724
WSGL002724
Any Person or Organization for whom the insured, prior to a claim, occurrence or incident for which the insured could reasonably expect a claim or occurrence to arise, was required via written agreement or contractual obligation, to waive such rights.
POLICY NUMBER: COMMERCIAL GENERAL LIABILITY
CG 24 04 05 09
CG 24 04 05 09 © Insurance Services Office, Inc., 2008 Page 1 of 1
WAIVER OF TRANSFER OF RIGHTS OF RECOVERY
AGAINST OTHERS TO US
This endorsement modifies insurance provided under the following:
COMMERCIAL GENERAL LIABILITY COVERAGE PART
PRODUCTS/COMPLETED OPERATIONS LIABILITY COVERAGE PART
SCHEDULE
Name Of Person Or Organization:
Information required to complete this Schedule, if not shown above, will be shown in the Declarations.
The following is added to Paragraph 8. Transfer Of
Rights Of Recovery Against Others To Us of
Section IV – Conditions:
We waive any right of recovery we may have against
the person or organization shown in the Schedule
above because of payments we make for injury or
damage arising out of your ongoing operations or
"your work" done under a contract with that person
or organization and included in the "productscompleted operations hazard". This waiver applies only to the person or organization shown in the
Schedule above.
WSGL002724
03/01/2025
03/01/2025 WC66656667
03/01/2025
ADMINISTRATIVE REPORT
MEETING DATE: September 24, 2025 AGENDA CATEGORY: Consent - Agreements TO: Honorable Mayor and City Council
FROM: Zachary Meyer, Public Works Director
DATE: September 4, 2025
SUBJECT: Final Map and Improvement Agreement with Ben Dominguez for Parcel Map 12423.
Ben Dominguez is requesting to enter into an agreement so the final map for Parcel Map 12423 located at the southwest corner of E. 21st Street and Gage Street can be approved and recorded (Ward 2).
RECOMMENDATION:
Staff recommends approval of the Final Map and Improvement Agreement.
BACKGROUND:
Per Bakersfield Municipal Code Chapter 16, “Subdivisions," Tentative Parcel Map 12423 was conditioned by the Planning Commission to require the construction of certain improvements within and adjacent to the tentative tract map, which include, but are not limited to, streets, sewer, walls, and storm drain on or adjacent to the property being subdivided. If these improvements are not completed when the developer, Ben Dominguez, wishes to record the tentative parcel map (through a final map), the developer must execute an improvement agreement through which the developer agrees to complete the construction of the improvements within one year of the date the agreement is executed. The City Engineer may extend the time to complete the improvements upon request. Certificates of Occupancy or final inspections will not be allowed for any building within the bounds of the final map until these required improvements are completed and accepted by the City of Bakersfield and a Notice of Completion for the improvements is recorded.
The Public Works Department has completed the review of the final map submitted by the Ben Dominguez and is recommending that the Council approve the map. In addition, the Improvement Agreement outlining Ben Dominguez’ responsibilities for onsite infrastructure improvements, which typically accompanies approval of the final map, is also included and recommended for approval.
FISCAL IMPACT:
There will be no financial impact to the City. Proposed street improvements are being bonded for and included within the proposed improvement agreement.
COUNCIL GOAL:
Reliable Infrastructure
ATTACHMENTS:
1. Parcel Map 12423 – Final Map
2. Parcel Map 12423 – Improvement Agreement
3. Parcel Map 12423 – Vicinity Map
4. Parcel Map 12423 – Covenants
SHEET 1 OF 2 J a s o n E . V a n C u r e n L.S. 7439 S Exp 3-31-26 T A T E O F C A L I F O R N I A L I C E N S E D L A N D S U R V E Y O R PARCEL MAP No. 12423 NS EJ PARCEL 3 PARCEL 1 PARCEL 2 ℄ EAST 19th STREET ℄ EAST TRUXTUN AVENUE ℄ EAST 19th STREET ℄ GAGE STREET ℄ EAST 21st. STREET ℄ OWENS STREET LINE TABLE SHEET 2 OF 2 LEGEND J a s o n E . V a n C u r e n L.S. 7439 S exp 3-31-24 T A T E O F C A L I F O R N I A L I C E N S E D L A N D S U R V E Y O R RECORDER'S STATEMENT NOTES PARCEL MAP No. 12423 NS EJ BASIS OF BEARING EASEMENT TABLE
Parcel Map 12423
Vicinit
y Map
LI
LI
HR
HMR
--,..._ +-
HMR
LI
LI
LEGEND
(GENERAL PLAN
LAND USE)
RR Rural Residential
2.5 gross acres/dwelling unit
ER Estate Residential
l dwelling unit/net acre
IR Suburban Residential
,;;4 dwelling units/net acre
IR/LR
County,,;; 4 dwelling units/net acre
City,,;; 7.26 dwelling units/net acre
LR Low Density Residential
,;; 7.26 dwelling units/net acre
LMR Low Medium Density Residential
> 4 but,;; 10 dwelling units/net acre
HMR High Medium Density Residential
>7.26 units but
,;;]7.42 dwelling units/net acre
HR High Density Residential
>17.42units but
,5;72.6 dwelling units/net acre
HC Highway Commercial
G( General Commercial
MC Major Commercial
DC Office Commercial
MU( Mixed Use Commercial
LI Light Industrial
II Service Industrial
HI Heavy Industrial
P Public Facilities
PS Public/Private Schools
PT Public Transportation Corridors
P-IW Solid Waste Facilities
DI Open Space
01-P Parks and Recreation
01-1 Slopes exceeding 30%
R-IA Resource -
Intensive Agriculture
20 acre minimum parcel size
R-EA Resource -
Extensive Agriculture
20 acre minimum parcel size
80 acre min (Williamson Act)
R-MP Resource -
Minerals & Petroleum
5 acre minimum parcel size
UER Urban Estate Residential
Western Rosedale Plan
0.5 acre net minimum parcel size
WM West Ming Specific Plan
I:,
BAKERSFIELD
0 t
Feet
125
BaseEditor - MC
250
ADMINISTRATIVE REPORT
MEETING DATE: September 24, 2025 AGENDA CATEGORY: Consent - Agreements TO: Honorable Mayor and City Council
FROM: Zachary Meyer, Public Works Director
DATE: September 5, 2025
SUBJECT: Final Map, Improvement Agreement, and Private Landscape Agreement with Jeremy Willer Construction, Inc. Tract 7433.
Developer is requesting to enter into agreements so the final map for Tract 7433, located on the north of Berkshire Road and east of South H Street, can be approved and recorded (Ward 7).
RECOMMENDATION:
Staff recommends approval of the Final Map, Improvement Agreement, and Private Landscape Agreement.
BACKGROUND:
Per Bakersfield Municipal Code Chapter 16, “Subdivisions," Tentative Tract Map 7433 was conditioned by the Planning Commission to require the construction of certain improvements within and adjacent to the tentative tract map, which include, but are not limited to, streets, sewer, walls, and storm drain on or adjacent to the property being subdivided. If these improvements are not completed when the developer, Jeremy Willier Construction, Inc., wishes to record the tentative tract map (through a final map), the developer must execute an improvement agreement through which the developer agrees to complete the construction of the improvements within one year of the date the agreement is executed. The City Engineer may extend the time to complete the improvements upon request. Certificates of Occupancy or final inspections will not be allowed for any building within the bounds of the final map until these required improvements are completed and accepted by the City of Bakersfield and a Notice of Completion for the improvements is recorded.
The Public Works Department has completed the review of the final map submitted by the Developer and is recommending that the Council approve the map. In addition, the Improvement Agreement outlining the Developer’s responsibilities for onsite infrastructure improvements, which typically accompanies approval of the final map, is also included and recommended for approval.
The Private Landscape Improvement Agreement requires the Developer to complete the required landscape and irrigation improvements within the time frame and in the manner outlined in the agreement’s terms. A landscape agreement is required whenever the Developer desires to record their final map before the landscaping improvements are in.
FISCAL IMPACT:
There will be no financial impact to the City. Proposed street improvements are being bonded for and included within the proposed improvement agreement.
COUNCIL GOAL:
Reliable Infrastructure
ATTACHMENTS:
1. Tract 7433 – Final Map
2. Tract 7433 – Improvement Agreement
3. Tract 7433 – Private Landscape Agreement
4. Tract 7433 – Vicinity Map
5. Tract 7433 – Covenants
S T A
T E
O F C A L I F O R
N I A
L I C E N
S
E D
L A N D
S U
R
V E Y O R
0'
GRAPHIC SCALE
( IN FEET )
60' 30' 30' 60'
1 inch = 60 ft.
GENIVIEVE ST
SNOWBIRD ST
BIG BEAR ST
IVY
TRAE LN
WAYNESBOROUGH CT
ARNOTT
CT
PARNELL
CT
EVADONNA RD
OLSON
AVE
JOPLIN CT
EAGLE CREEK ST
MATSON HILL ST
WHISENANT ST
CANDACE AVE
CLIPPER HILLS DR
BERTINA CT
HAMMOND WAY
KIP WAY
GRINDER WAY
ZELDA WAY
LOST TRAIL WAY WUTHERING HEIGHTS AVE
HAYDEN HILL ST
STREEVER AVE
NELLIE CT
PYRITE ST
CANYON CREEK DR
HAYDEN HILL ST
TRAILCREST ST
SAND DUNE ST GRANITE DOME ST
HADAR RD
MAYA ST
LITTLE VALLEY ST
ALDER GLEN ST
FOUR PEAKS ST
NARROWS ST
CATES ST
BALASIS ST
ACCABAR ST
BACHELOR ST
FINCH WAY
PEGGY WAY
QUARTZ HILL RD
CROSS GLADE ST
BERKSHIRE RD BERKSHIRE RD S H ST
GC
GC
GC
GC
LR
LR LR LR
LR
LR
LR LR
LR
LR
LR
LR
LR
LR
LR
LR
LR
LR
LR
LR
LR
LR
LMR
LR
LR
LR
LR
LR
SR
SR
LR
LR
LR
GC
GC
GC
GC
LR
LR
LR
GC
LR
LR
LR
LR
LR
LR
LR
LR
GC
GC
KERN ISLAND CANAL KERN ISLAND CANAL
ARVIN-EDISON CANAL
BaseEditor_MV
0 200 400
Feet
_
TRACT 7433
VICINITY MAP
CITY OF BAKERSFIELD
VTT 7433
LEGEND
(GENERAL PLAN
LAND USE)
RR Rural Residential
2.5 gross acres/dwelling unit
ER Estate Residential
1 dwelling unit/net acre
SR Suburban Residential
≤4 dwelling units/net acre
SR/LR
County: ≤ 4 dwelling units/net acre
City: ≤ 7.26 dwelling units/net acre
LR Low Density Residential
≤ 7.26 dwelling units/net acre
LMR Low Medium Density Residential
> 4 but ≤ 10 dwelling units/net acre
HMR High Medium Density Residential
>7.26 units but
≤17.42 dwelling units/net acre
HR High Density Residential
>17.42 units but
≤72.6 dwelling units/net acre
HC Highway Commercial
GC General Commercial
MC Major Commercial
OC Office Commercial
MUC Mixed Use Commercial
LI Light Industrial
SI Service Industrial
HI Heavy Industrial
P Public Facilities
PS Public/Private Schools
PT Public Transportation Corridors
P-SW Solid Waste Facilities
OS Open Space
OS-P Parks and Recreation
OS-S Slopes exceeding 30%
R-IA Resource -
Intensive Agriculture
20 acre minimum parcel size
R-EA Resource -
Extensive Agriculture
20 acre minimum parcel size
80 acre min (Williamson Act)
R-MP Resource -
Minerals & Petroleum
5 acre minimum parcel size
UER Urban Estate Residential
Western Rosedale Plan
0.5 acre net minimum parcel size
WM West Ming Specific Plan
ADMINISTRATIVE REPORT
MEETING DATE: September 24, 2025 AGENDA CATEGORY: Consent - Agreements TO: Honorable Mayor and City Council
FROM: Zachary Meyer, Public Works Director
DATE: September 10, 2025
SUBJECT: Amendment No. 5 to Agreement No. 2021-199
with Bakersfield ARC Inc. (extending Term one year), to continue routine maintenance services at the City’s Materials Recovery Facility (MRF).
RECOMMENDATION:
Staff recommends approval of this Amendment.
BACKGROUND:
The City operates a Materials Recovery Facility (MRF) which processes recyclable materials and then sells that material on the open market. This program allows the City to process half of the City’s residential blue cart material to control processing costs, the other half is collected and processed by the City's contracted private hauler. The City's MRF can processes up to 10,000 tons per year of recyclable material, which generates up to $750,000 per year of revenue. The recyclable material market can fluctuate, impacting the revenue generated from the City's MRF.
On April 6, 2021, the City entered into the Departmental Agreement PW21-060 with Bakersfield ARC Inc. (BARC) for $39,000. This agreement called for BARC to perform routine grounds maintenance, janitorial services, and equipment maintenance while the city leased the BARC Materials Recovery Facility (MRF).
On November 3rd, 2021, the City Council authorized Amendment No. 1 making the Council Agreement No. 2021-199 (1) increasing the compensation by $162,000 for a revised not-to exceed amount of $201,000 and extended the term.
On September 21, 2022, the City Council authorized Amendment No. 2 increasing compensation by $120,000 for a revised not to exceed budget amount of $321,000 and extend the term one year.
On September 27, 2023, the City Council authorized Amendment No. 3 increasing compensation by $75,000 for a revised not to exceed budget amount of $396,000 and extend the term one year. On September 24, 2024, the City Council authorized Amendment No. 4 to update the rate sheet and extend the term one year.
Staff desires to amend the agreement to update the rate sheet and extend the term to September 30, 2026, for continued equipment maintenance. There is no change to the current not-to-exceed compensation of the agreement.
FISCAL IMPACT:
The funding source for this agreement is the Refuse Fund; therefore, there is no General Fund impact associated with this agreement.
COUNCIL GOAL:
Innovative and Efficient City Government
Reliable Infrastructure
ATTACHMENTS:
Agreement with Exhibit
-- Page 1 of 3 Pages --
AGREEMENT NO. 2021-199 (5)
AMENDMENT NO. 5 TO
AGREEMENT NO. 2021-199
This AMENDMENT NO. 5 TO AGREEMENT NO. 2021-199 is made and entered into on ________________, by and between the CITY OF BAKERSFIELD, a municipal corporation (referred to herein as “CITY”), and BAKERSFIELD ARC, INC., Corporation authorized to do business in California (referred to herein as “CONTRACTOR”).
R E C I T A L S
WHEREAS, on April 6, 2021, CITY and CONTRACTOR entered into Agreement No. PW21-060 for routine maintenance, janitorial services, and grounds maintenance services for the materials recovery facility on 2260 South Union Avenue; and
WHEREAS, on August 18, 2021, CITY and CONTRACTOR amended the terms of Agreement No. PW21-060 to extend the term to September 30, 2022, increase the compensation by One Hundred Sixty-Two Thousand Dollars ($162,000) for a total compensation of Two Hundred and One Thousand Dollars ($201,000) and was renumbered as Agreement No. 2021-199; and
WHEREAS, on November 3, 2021, CITY and CONTRACTOR amended the terms of Agreement No. 2021-199 to remove grounds maintenance from the Scope of Work, as the service will be provided by CITY; and WHEREAS, on September 21, 2022, CITY and CONTRACTOR amended Agreement No. 2021-199 to increase compensation by One Hundred Twenty Thousand Dollars ($120,000) for a total amount not to exceed Three Hundred Twenty-One Thousand Dollars ($321,000) and extend the Term of the Agreement to September 30, 2023 to continue routine maintenance and remove janitorial services from the Scope of Work, as the service will be provided by another contractor at the City of Bakersfield Material Recovery Facility; and WHEREAS, on September 27, 2023, CITY and CONTRACTOR amended Agreement No. 2021-199 to increase compensation by Seventy-Five Thousand Dollars ($75,000) for a total amount not to exceed Three Hundred Ninety-Six Thousand Dollars ($396,000) and to extend the Term of the Agreement to September 30, 2024, to continue routine maintenance at the City of Bakersfield Material Recovery Facility; and
-- Page 2 of 3 Pages --
WHEREAS, on September 25, 2024, CITY and CONTRACTOR amended Agreement No. 2021-199 to replace Exhibit D with an updated rate sheet for hourly and overtime wages and to extend the Term of the Agreement to September 30, 2025, to continue routine maintenance at the City of Bakersfield Material Recovery Facility; and
WHEREAS, CITY and CONTRACTOR desire to amend Agreement No. 2021- 199 to replace Exhibit D with an updated rate sheet for hourly and overtime wages and to extend the Term of the Agreement to September 30, 2026, to continue routine maintenance at the City of Bakersfield Material Recovery Facility.
NOW, THEREFORE, incorporating the foregoing recitals herein, CITY and CONTRACTOR mutually agree as follows:
1. Section 2 of Agreement No. 2021-199 entitled “Compensation” is hereby amended to read as follows:
2. COMPENSATION. Compensation for all work, services, or products called for under this Agreement shall consist of a total payment not to exceed Three Hundred Ninety-Six Thousand Dollars ($396,000) pursuant to the rates set forth in updated Exhibit D attached hereto and incorporated by reference herein.
The Compensation set forth in this section shall be the total compensation under the Agreement including, but not limited to, all out-of-pocket costs and taxes. CITY shall pay only the compensation listed unless otherwise agreed to in writing and mutually agreed upon by both parties.
2. Section 3 of Agreement No. 2021-199 entitled “Term” is hereby amended to read as follows:
3. TERM. Unless terminated sooner as set forth herein, this Agreement shall terminate on September 30, 2026.
3. Except as amended herein, all provisions of Agreement No. 2021-199 shall remain in full force and effect.
IN WITNESS WHEREOF, the parties hereto have caused this Amendment No. 5 to Agreement No. 2021-199 to be executed the day and year first above written. -- Page 3 of 3 Pages --
“CITY” “CONTRACTOR”
CITY OF BAKERSFIELD BAKERSFIELD ARC, INC.
By:____________________________ By:_________________________________
KAREN GOH
Mayor Print Name: ________________________
Title: _______________________________
APPROVED AS TO CONTENT:
PUBLIC WORKS DEPARTMENT
By: ____________________________
ZACHARY MEYER
Public Works Director
APPROVED AS TO FORM: COUNTERSIGNED:
(Deputy) City Attorney:_______________________ Finance Director: _____________________
ASHLEY ZAMBRANO RANDY MCKEEGAN
Insurance:____________
Sergio Soto
Bakersfield ARC Contracts Manager
ADVOCACY• RESPECT• COMMUNITY
September 11
th, 2025
City of Bakersfield - Public Works Department
Solid Waste Division, Bldg. A
4101 Truxton Avenue
Bakersfield, CA 93309
RE: 2023 Bid for Equipment Maintenance for MRF
Below are the bid rates for routine maintenance and repairs of Sort Line Equipment, Balers, and FrontEnd Loaders. The letter includes overtime repair rates and shipping/transportation fees for items needed for repairs.
MRF Maintenance Bid Service # of
Workers
1 Year Contract
2024 - 2025
Hourly Rate (Per Worker) As needed 1 $115.76
Overtime Hr. Repair Rate (After the 3rd Hour) (Per
Worker) As needed 1 $173.65
Shipping / Transportation of Items Needed for Repair
Fee As needed 20% of item price
We appreciate our business relationship with all your staff and will continue to meet all expectations.
Thank you for the opportunity to continue to provide services.
Sincerely,
Sergio Soto
Bakersfield ARC
Supported Employment Contract Manager
Please Sign and Date Acceptance: __________________________ Date: ______________ Phone 661- 834-2272 • Fax 661.834.9813 •• 4500 California Ave • Bakersfield, CA 93309 "Building a stronger community by helping people with intellectual and developmental disabilities achieve individual goals for a better life."
EXHIBIT D
ADMINISTRATIVE REPORT
MEETING DATE: September 24, 2025 AGENDA CATEGORY: Consent - Agreements TO: Honorable Mayor and City Council
FROM: Randy McKeegan, Finance Director
DATE: September 12, 2025
SUBJECT: Amendment No. 1 to Agreement No. 2024-251 with JCI Jones Chemicals, Inc.. (increase compensation by $102,000: revised not to exceed $288,190 and extend the term by one year) to continue the supply of sodium hypochlorite.
RECOMMENDATION:
Staff recommends approval of the amendment.
BACKGROUND:
On September 25, 2024, the City Council approved the annual contract for the supply of sodium hypochlorite for Wastewater Plant 3 with JCI Jones Chemical Inc., in the amount of $186,190; renewable annually thereafter for four consecutive one-year periods Wastewater Plant 3 uses sodium hypochlorite to disinfect the water as part of the water treatment process. This treatment step of disinfection is required in order to meet the Plant’s discharge permit and statewide Title 22 criteria for tertiary treatment (i.e. recycled water). A term extension will allow the continuance of supplying sodium hypochlorite.
Currently, there is $84,496 remaining on the contract. If approved, Amendment No. 1 will Increase compensation by $102,000 for a revised not to exceed amount of $288,190 and extend the term by one year to allow the continuance of supplying sodium hypochlorite.
FISCAL IMPACT:
The costs to fund these services were in the Fiscal Year 2025-26 budget Sewer Enterprise fund for this contract, thus no impact to the City General Funds.
COUNCIL GOAL:
Reliable Infrastructure
ATTACHMENTS:
Partially Signed Amendment No.1
MEETING DATE: September 24, 2025 AGENDA CATEGORY: Consent - Agreements TO: Honorable Mayor and City Council
FROM: Randy McKeegan, Finance Director
DATE: September 11, 2025
SUBJECT: Amendment No 3 to Agreement No 2023-042
with Speridian Technologies ($60,000 revised not to exceed $1,231,253) to complete Business Licensing module for the community development software.
RECOMMENDATION:
Staff recommends approval of the amendment.
BACKGROUND:
In FY 2022-2023, the City began the multi-system implementation project to replace the legacy Enterprise Resource Planning (ERP) system, Naviline. As part of this project, alongside new cloud-based Financials and Human Capital Management, the City also began procurement of system implementations for Community Development and Utility Billing software systems. In March 2023, the City began the system implementation of the Clariti Community Development software with Speridian Technologies, approved by Council via Agreement 2023-042. The project includes functionality for Building and business permitting, Planning, Code Enforcement and Business Licensing.
All modules within the Clariti System are currently online and live for customer and staff use, except the licensing module which required significant configuration adjustments necessary to successfully execute business functions. As such, the amendment to 2023-042 provides additional compensation to Speridian Technologies to complete the final functionality adjustments within the Clariti system, after which testing, training and launch of the module will commence.
With the additional work and validation of the system integration testing, the City anticipates the Clariti software system to complete configuration and validation with a Go Live date in January 2026. As such, staff recommend that Council approve Amendment No. 3 to Agreement 2023-042 with Speridian Technologies, LLC.
FISCAL IMPACT:
The cost for the amendment to the contract for the additional building and licensing services of $60,000 is budgeted in Fiscal Year 2025-26 budget.
COUNCIL GOAL:
Innovative and Efficient City Government
ATTACHMENTS:
1. Agreement
2. EXHIBIT A-3: Business License Completion
3. COI
-- Page 1 of 2 Pages --
AGREEMENT NO. 2023-042 (3)
AMENDMENT NO. [3] TO
AGREEMENT NO. 2023-042
This AMENDMENT NO. 3 TO AGREEMENT NO. 2023-042 is made and entered into on ______________, by and between the CITY OF BAKERSFIELD, a municipal corporation (referred to herein as “CITY”), and SPERIDIAN TECHNOLOGIES, LLC, a New Mexico limited liability company authorized to do business in California (referred to herein as “SPERIDIAN”).
R E C I T A L S
WHEREAS, on February 8, 2023, CITY and SPERIDIAN entered into Agreement No. 2023-042 for software implementation services; and
WHEREAS, Exhibit B of Agreement No. 2023-042 is a software sub agreement between CITY and CLARITI CLOUD (“CLARITI”) and was assigned Agreement No. 2023-042(B); and
WHEREAS, on September 27, 2023, CITY and CLARITI entered into Amendment No. 1 to Agreement No. 2023-042(B) to implement a change order related to associated costs to increase the available user count by 93 licenses; and
WHEREAS, on May 8, 2024, CITY and SPERIDIAN entered into Amendment No. 1 to Agreement No. 2023-042 to implement a change order related to associated costs providing additional functionality within the Clariti system not originally included; and
WHEREAS, on November 6, 2024, CITY and CLARITI entered into Amendment No. 2 to Agreement No. 2023-042(B) to implement a change order related to associated costs providing an additional 10 user licenses and increased data storage; and
WHEREAS, on December 18, 2024, CITY and SPERIDIAN entered into Amendment No. 2 to Agreement No. 2023-042 to implement a change order related to associated costs providing an additional system integration and ongoing managed services for the Clariti Permitting system; and WHEREAS, on May 28, 2025, CITY and CLARITI entered into Amendment No. 3 to Agreement No. 2023-042(B) to implement a change order related to associated costs to add Clariti’s permitting self-help system “Guide Software-asa-Service” subscription; and Docusign Envelope ID: 1BD9D873-DFAE-4617-AD48-BE95EB0BA926 -- Page 2 of 2 Pages --
WHEREAS, CITY and SPERIDIAN now desire to amend Agreement No. 2023- 042 for a third time to implement a change order related to associated costs to complete configuration, testing and launch of the Clariti Permitting system’s Licensing Module in an amount not to exceed Sixty Thousand dollars ($60,000), for a total not to exceed amount of One Million Two Hundred Thirty-One Thousand Two Hundred Fifty-Three dollars ($1,231,253).
NOW, THEREFORE, incorporating the foregoing recitals herein, CITY and SPERIDIAN mutually agree as follows:
1. EXHIBIT A of Agreement No. 2023-042 is hereby amended to add EXHIBIT A3, entitled “Licensing Module Completion”, attached hereto and incorporated by reference herein.
2. Except as amended herein, all provisions of Agreement No. 2023-042 and Agreement No. 2023-042 (B) remain in full force and effect.
IN WITNESS WHEREOF, the parties hereto have caused this Amendment No. 3 to Agreement No. 2023-042 to be executed the day and year first above written. “CITY” “SPERIDIAN”
CITY OF BAKERSFIELD SPERIDIAN TECHNOLOGIES, INC
By:____________________________ By:_________________________________
KAREN GOH SATISH GANTA
Mayor Executive Vice President
APPROVED AS TO CONTENT:
FINANCE DEPARTMENT
By:____________________________
TERA LOVELESS-ORTIZ
Assistant Finance Director
APPROVED AS TO FORM: COUNTERSIGNED:
City Attorney:_____________________ Finance Director: _____________________
VIRGINIA GENNARO RANDY MCKEEGAN
Insurance:____________
VG/blf
S:\Finance\Agrs\25-26\Amendment 3 to Agreement 2023-042 AS 8.29.docx Attachment: EXHIBIT A-3: Licensing Module Completion
Docusign Envelope ID: 1BD9D873-DFAE-4617-AD48-BE95EB0BA926 Certificate Of Completion
Envelope Id: 1BD9D873-DFAE-4617-AD48-BE95EB0BA926 Status: Completed Subject: Complete with Docusign: Amendment 3 to Agreement 2023-042 AS 8.29.docx Source Envelope:
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[email protected]
IP Address: 174.46.226.5
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Satish Ganta
[email protected]
EVP
Speridian Technologies
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Docusign Envelope ID: CC196527-0F3B-4553-A50D-E1065D337886 -3
Docusign Envelope ID: CC196527-0F3B-4553-A50D-E1065D337886 Docusign Envelope ID: CC196527-0F3B-4553-A50D-E1065D337886 8/26/2025 | 11:09 AM PDT
Satish Ganta
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EVP
ADMINISTRATIVE REPORT
MEETING DATE: September 24, 2025 AGENDA CATEGORY: Consent - Agreement TO: Honorable Mayor and City Council
FROM: Kristina Budak, Water Director
DATE: September 10, 2025
SUBJECT: Amendment No. 1 to Agreement No. 2025-058 with Ardurra Group Inc. (to increase compensation by $69,775; revised not to exceed $354,670) to provide Design Services for L-208 TCP Removal Project.
RECOMMENDATION:
Staff recommends approval of the amendment.
BACKGROUND:
The Water Department provides clean drinking water to residents and businesses within the City of Bakersfield’s Municipal Service Area, served by 65 separate well stations complying with State regulations.
The L-208 Station, located in northwest Bakersfield, was recently taken offline due to the identification of 1,2,3 Trichloropropane (TCP) contaminants. The City desires to explore options to evaluate and modify the existing water treatment system to bring the L-208 station back into compliance with State regulations.
On April 9th, 2025, City entered into Agreement 2025-058 with Ardurra Group Inc. to provide design services for L-208 TCP Removal Project.
Amendment No. 1 will expand the scope of work to include the electrical automation of the granular activated carbon vessels and the additional work associated with the rapid small-scale column testing to determine the optimal media to treat H2S and TCP. The amendment will increase the not-to-exceed compensation amount by $69,775 to $354,670.
FISCAL IMPACT:
Sufficient funds are budgeted in the Water Department’s Capital Improvement Budget within the Domestic Water fund, therefor, no General Fund dollars will be expended for this project.
COUNCIL GOAL:
Reliable Infrastructure
ATTACHMENTS:
1. Amendment No. 1
2. Exhibit C
3. Exhibit D
A
June 4, 2025
Mr. Dillon Oí Donohue
Engineer III
City of Bakersfield
1000 Buena Vista Rd.
Bakersfield, CA 93311
SUBJECT: Electrical Automation of GAC Vessels and Associated Project Upgrades Dear Mr. Donohue:
Ardurra is pleased to present this change order updating the design services contract to include the following design services:
• Automating the operation of the GAC vessels and providing two additional P&IDs and Electrical drawings to schematically show operation of the new system.
• Evaluating the current backwash waste discharge sump, sump gravity discharge pipe, and GAC discharge pipe and providing upgrades in the form of (2) two civil details based on the new systems hydraulic parameters • Provide a mechanical detail that illustrates the removal and replacement of the existing insertion flowmeter with a new magmeter.
SCOPE OF WORK
TASK 1 ñ Additional Design
Task 1.1 ñ Mechanical/Civil Design
• Provide mechanical design services associated with adding the electrically actuated valves to the GAC vessels to allow for fully automated operation of all modes.
• Provide one mechanical detail for the replacement of the insertion flowmeter on the discharge of the L-208 pump.
• Provide two civil details for the sump and underground sump pipe for the backwash waste The additional mechanical design items are to be included within the PDR and drawings, specifications, and estimates at the, 90%, 100%, and final design levels.
A
Task 1.2 ñ Electrical Design
Provide electrical design services associated with adding the electrically actuated valves to the GAC vessels to allow for fully automated operation of all modes. Added design items are to be included in the PDR and drawings, specifications, and estimates at the 90%, 100% and final design levels.
Task 1.3 ñ Controls Design
Provide controls design services associated with adding the electrically actuated valves to the GAC vessels to allow for fully automated operation of all modes. Added design items are to be included in the PDR and drawings, specifications, and estimates at the 90%, 100% and final design levels.
Task 1.4 ñ QA/QC
Additional QA/QC effort associated with the additional design drawings and specifications.
Taks 1.5 ñ Project Management
Additional management responsibilities associated with project coordination.
PROJECT FEE AND SCHEDULE
The proposed design work is anticipated to not add any additional time to the schedule.
We propose to complete this work on a time and materials basis at a total cost not to exceed $42,305. A breakdown of the proposed fee is attached. We appreciate the opportunity to provide our proposed scope and fee to the City for this work and would be happy to discuss the scope, fee, and schedule further with the City. If you have any questions, please do not hesitate to contact me at 661.748.3893.
Sincerely,
Ardurra Group, Inc.
Dolores Salgado, PE
Practice Director - Water
Enclosures: Fee Schedule
City of Bakersfield
L-208 TCP Removal
Fee Schedule
Project
Director QMP Project Manager Technical/As sistant Manager Project Engineer III CAD Designer Clerical Admin Labor Hrs Labor Costs CSI (NACE) EPS (RSSCT) Sub- Consultant Total 2022 Rate Schedule $ 305 $ 270 $ 270 $ 230 $ 210 $ 125 $ 70 Task 1 Additional Design Services 4 9 22 24 60 104 3 153 $ 42,305 $ - $ - $ - $ - $ 42,305 Mechanical /Civil Design Services 1 2 8 8 20 32 1 72 13,115$ 13,115$ Electrical Design Services 2 2 8 8 20 40 1 81 14,420$ 14,420$ Controls Design 1 1 6 8 20 32 1 69 12,305$ 12,305$
QA/QC 4 4 1,080$ 1,080$ Project Management 1 4 1,385$ 1,385$ 4 5 22 24 60 104 3 222
1,220$ 1,350$ 5,940$ 5,520$ 12,600$ 13,000$ 210$ 42,305$ -$ -$ -$ -$ 42,305$ City Of Bakersfield TOTAL
Labor Hours/Cost
Direct Costs
Subconsultants
Total Hours:
Total Project Cost w/o Optional Tasks:
9100 Ming Avenue, Suite 202 | Bakersfield, CA 93311 | 661.748.3893| www.ardurra.com August 13, 2025
Mr. Dillon O’ Donohue, Engineer III
City of Bakersfield
1000 Buena Vista Rd.
Bakersfield, CA 93311
SUBJECT: L-208 TCP Removal Project
Amendment No. 2 – Evaluate the use of Bag Filters, Additional RSSCT Coordination, and DDW Permitting
Dear Mr. Donohue:
Ardurra is pleased to provide this amendment to include the following design services:
• Evaluate the effectiveness of incorporating dual bag filter housing ahead of the GAC system for H2S removal
• Additional coordination with testing companies for Rapid Small Scale Column Testing (RSSCT) for determination of optimal media, treatment rate, & ability to treat both H2S & 123-TCP • Support the City with Division of Drinking Water (DDW) Permit Amendment
SCOPE OF WORK
Task 1.1 – Pre-Carbon Filter Design
• Evaluate and make recommendations for the inclusion or exclusion of dual bag filters. • Include findings and recommendations in the PDR
• No final design services are included
Task 1.2 – Coordination of RSSCT
• Coordinate with testing labs to provide RSSCT results and analysis per DDW requirements • Use results to confirm to the DDW that chosen treatment methods/options work • Confirm treatment system parameters
• Testing one media only and no testing of filters is included The RSSCT test results and analysis are to be included in the Final PDR, and the recommendations are to be utilized in the design.
Task 1.3 – DDW Permitting Support
• Ardurra will engage with DDW to perform initial permitting tasks • Coordinate between DDW and the City of Bakersfield
• Prepare Protocol for RSSCT for DDW Review/Approval
• Prepare report of testing results for DDW Review/Approval • Prepare new treatment Operations Plan for DDW Review/Approval Mr. Donohue
August 13, 2025