Brea City Council
March 4, 2025

3074601.6

1.6 City Manager Authority
The administraƟon of this Agreement by City shall be under the supervision and direcƟon of the City Manager. Unless otherwise stated, the City Manager is authorized to issue noƟces and grant approvals that may be allowed or required from City under this Agreement. City Council approval is required for amendments of this Agreement and for City’s exercise of its extension opƟon.

ARTICLE 2.

CONTRACT PERIOD

2.1 Base Term
A. Subject to satisfaction of the conditions precedent specified in Section 2.3 or waiver by City, this Agreement shall commence on __________, 2025 (“Effective Date”) at 12:00 a.m.

B. Unless extended or earlier terminated, this Agreement shall expire on December 31, 2038 at 11:59 p.m.

C. Commercial Organics Recycling Program Termination. Notwithstanding any other provision of this Agreement, if there are changes to state law (including material amendment or repeal of SB 1383), or if there are technological advances that modify or eliminate the need for a commercial organics recycling program as currently structured, then City may terminate Contractor’s SB 1383 commercial organics recycling program services upon 60 days’ notice.

D. Evergreen Contract Invalidation Ruling. Notwithstanding any other provision of this Agreement, if there is a binding federal or state published appellate court ruling upholding a constitutional amendment or statute that retroactively declares automatic contract renewal clauses to be invalid for all public agency contracts then in effect with a remaining term longer than 10 years, then City may terminate this Agreement upon 12 month’s written notice. For purposes of this Paragraph, “binding” means a decision that is issued by the U.S. Supreme Court, the Ninth Circuit Court of Appeals, the California Supreme Court, or the California Court of Appeal and from which no further appeals may be taken or where further review is denied.

2.2 Extension Option
City shall have one opƟon to extend the term of this Agreement on a month-to-month basis. To exercise this opƟon, City shall give noƟce to Contractor on or before September 1, 2038. The extension period shall not exceed 36 months and may be terminated by City on 90 days’ prior wriƩen noƟce without cause.

2.3 Conditions Precedent
EffecƟveness of this Agreement is conƟngent upon saƟsfacƟon of the following condiƟons precedent unless waived by City.

A. Accuracy of Representations. All representations and warranties made by Contractor set forth in this Agreement shall be accurate, true, and correct on and as of the Effective Date.

B. Furnishing of Insurance, Bond, Letter of Credit, and Corporate Guarantee. Contractor shall have furnished evidence of the insurance and surety required by Sections 10.2 and 10.3, and shall have provided the Corporate Guarantee required by Exhibit G.

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C. Absence of Litigation. There is no actual or threatened litigation involving Contractor or Republic Services, Inc. that would do any of the following:

1. Adversely impact Contractor’s performance of this Agreement.

2. Make this Agreement invalid or unenforceable.

3. Adversely impact the financial condition of Contractor, Republic Services, Inc., or any other entity guaranteeing Contractor’s performance under this Agreement.

D. Permits Furnished. Contractor has provided City with copies of permits necessary for operation of approved facilities owned or operated by Contractor or any subcontractor for use under this Agreement.

E. Payment of Fees and Costs. Contractor has paid City all fees, costs, and other payments due as of the Effective Date.

ARTICLE 3.

EXCLUSIVE FRANCHISE

3.1 Grant and Acceptance of Franchise
City grants to Contractor, and Contractor accepts, a wholly exclusive franchise for the scope of services specified in this Agreement. Such franchise is subject to the limitaƟons specified in SecƟon 3.2 and applicable law including Public Resources Code SecƟon 49520.

3.2 Limitations to Franchise
A. This franchise does not preclude the categories of recyclable materials, organic materials, solid waste, or other materials listed below from being delivered to, and collected and transported by, other persons. City may permit such activity without seeking or obtaining approval of Contractor.

1. Recyclable and Organic Materials. Other persons may: (1) accept source separated recyclable materials and source separated organic materials; or, (2) sell, in a commercial transaction, source separated recyclable materials and source separated organic materials provided that there is no net payment made by a generator to such a third person.

2. Self-Hauled Materials. Using its own vehicles, equipment, and employees, a commercial business or residential owner may transport recyclable materials and organic materials for processing if those materials are generated in or on its own premises. Self-hauler must deliver any recyclable materials or organic materials to a permitted facility and have proof of transactions, such as weight tickets, to document any self-haul transaction in compliance with the City Code.

3. Construction and Demolition Debris (C&D). Using its own vehicles, equipment, and employees, a duly licensed construction or demolition company may remove construction and demolition debris that is part of a total construction and demolition service offered by it.

4. Donated or Sold Materials. A generator may sell or donate to youth, civic, or charitable organizations items that are source separated at the premises. Materials will not be deemed donated if they are collected by a non-franchised solid waste enterprise that is not a 501(c)(3) organization.

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5. Edible Food. A food recovery organization, food recovery service, and other persons may collect edible food from a generator for the purposes of food recovery. Additionally, a generator may self-haul edible food to a food recovery organization, food recovery service, or other person for the purposes of food recovery. This category applies regardless of whether the generator donates, sells, or pays a fee to the other person for collection or receipt of the edible food.

6. Food Scraps. A generator may separate food scraps for use by the generator or distribution to other persons for animal feed in accordance with 14 CCR Section 18983.1(b)(7). Food scraps intended for animal feed may be self-hauled by a generator or hauled by another person.

7. Beverage Containers. Containers delivered for recycling under the California Beverage Container Recycling and Litter Reduction Act (Public Resources Code Section 14500 et seq.).

8. Incidental Material Removal Services. A gardener, landscaper, tree-trimming service, construction firm, residential clean-out service, or similar entity may remove recyclable materials, organic materials, solid waste, and bulky goods from a premises as an incidental part of a service being performed at the premises.

9. On-site or Community Composting. A generator may compost organic materials at the site where they are generated (e.g., backyard composting or on-site anaerobic digestion) or at a community composting site.

10. Animal Waste, Grease, and Used Cooking Oil. Animal waste and remains from slaughterhouses or butcher shops, grease, or used cooking oil.

11. Sewage Treatment By-Product. By-products of sewage treatment, including sludge, sludge ash, grit, and screenings.

12. Excluded Waste. Excluded waste regardless of its source.

13. Materials Generated by Agency Facilities. Materials generated by state, county, school district, or other public agency facilities provided that the generator has arranged services with other persons or has arranged services with Contractor through a separate agreement.

School district services shall continue consistent with the practice under the 2002 Franchise Agreement. However, nothing in this Agreement will prevent the Brea Olinda Unified School District from contracting with Contractor separate from this Agreement.

14. Manure. A generator may contract with other persons for removal of manure from the premises. Contractor may provide customers whose premises are zoned in a manner authorizing equestrian or other large animals to be kept on site, and who so request, with containers for the collection of manure at rates that do not exceed the maximum rates set forth in Exhibit D.

15. Agricultural or Industrial Sources. The hauling of byproducts from agricultural or industrial sources in accordance with Public Resources Code Section 40059.4.

16. Junk Removal. Solid waste removed by cleanup services whose primary business is the cleanup of solid waste on the property of another person and, incidental to such business, where all of the following apply: (i) the cleanup service hauls only the solid waste that it is contracted to clean up and no other solid waste; (ii) performs onsite cleanup services that includes removing junk from commercial premises, garages, and residential premises as part of the overall cleanup service, but does not remove solid waste or construction and City of Brea Second Amended/Restated Franchise Agreement

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demolition debris from construction and demolition sites; (iii) uses their own vehicle to haul the solid waste that is contracted for clean up; and, (iv) does not use a bin, roll-off box, or other container to accomplish the cleanup, collection, or transportation of the solid waste.

B. If a law or court decision after the Effective Date limits City’s ability to award a franchise for the scope of services and materials covered by this Agreement, then this Agreement shall be limited to those services and materials that lawfully may be included. City shall not be liable for any lost profits claimed by Contractor to result from new laws or court decisions.

3.3 Obligations of Parties
In addiƟon to the specific performance required under this Agreement, the parƟes shall:

A. Provide timely notice to one another of a perceived failure to perform any obligations under this Agreement and access to information demonstrating such failure.

B. Provide timely access to the City Manager and the Contract Administrator in accordance with the terms of this Agreement.

C. Provide complete and timely responses to requests of the other party.

D. Provide timely notice of matters that may affect either party’s ability to perform under the Agreement.

3.4 Prior Contracts
A. Contractor waives any right or claim to serve City or any part of Brea under any prior grant of franchise, contract, license, or permit issued or granted by any governmental entity. This Agreement supersedes the 1986 Franchise Agreement, the 1989 Franchise Agreement, the 1996 Franchise Agreement (as amended by the 1997 Amendment), the 2002 Franchise Agreement (as amended by the 2020 Amendment), and the 2019 CORP Agreement. Subject to Paragraph B below, to the extent not already void all such contracts shall be of no further force or effect as of the Effective Date.

B. This Section does not excuse any prior breach of, or liability arising under, the 2002 Franchise Agreement or the 2019 CORP Agreement; provided, however, that this Section does not allow either party to pursue a breach or liability claim that is barred by the statute of limitations. Nor does this Section relieve Contractor from such contracts’ insurance obligations, indemnity obligations, and obligations that are designated as surviving expiration or termination.

3.5 Mutual Determinations
The parƟes jointly acknowledge that Public Resources Code SecƟon 40059 authorizes City to determine whether the services covered by this Agreement will be provided by parƟally exclusive franchise, wholly exclusive franchise, or otherwise. The parƟes have mutually and independently determined that: (i) the exclusive franchise conferred by this Agreement provides Contractor a specific benefit or privilege that is not provided to other persons; and, (ii) the fees and charges imposed on Contractor by this Agreement do not exceed the reasonable costs to City of conferring such benefit or granƟng such privilege. The parƟes also have mutually and independently determined that this Agreement imposes fees and charges on Contractor for the use of City property, negoƟated at arm’s length.

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ARTICLE 4.

SCOPE OF AGREEMENT

4.1 Summary Scope of Services
A. This Agreement applies to recyclable materials, organic materials, and solid waste collected by Contractor within Brea. Contractor shall be responsible for the following:

1. Providing a program for the separate collection of recyclable materials, organic materials, and solid waste generated by and placed for collection by customers.

2. Transporting collected materials to the appropriate approved facilities or designated disposal facilities.

3. Processing collected recyclable materials and organic materials at the appropriate approved facilities.

4. Performing all other services required by this Agreement including commercial customer billing, public education, customer service, contamination monitoring, record keeping, and reporting.

5. Furnishing all labor, supervision, vehicles, containers, other equipment, materials, supplies, and all other items and services necessary to perform its obligations under this Agreement.

6. Paying all expenses related to provision of the services including taxes, regulatory fees (including City fees and reimbursements), and utilities.

7. Performing or providing all services necessary to fulfill its obligations in full accordance with this Agreement at all times using best industry practice for comparable operations.

8. Complying with applicable laws.

B. The enumeration and specification of particular aspects of service, labor, or equipment requirements shall not relieve Contractor of the duty to perform all other tasks and activities necessary to fulfill its obligations under this Agreement, regardless of whether such requirements are enumerated elsewhere in the Agreement.

4.2 Flow Control Option
A. Solid Waste Disposal Flow Control Option. City shall have the absolute right to choose the location for the delivery and disposal of all solid waste destined for landfill collected pursuant to this Agreement (“Flow Control Option”). Contractor waives the right to challenge City’s ability to do so including any rights under the Commerce Clause of the United States Constitution. As used herein, “County Agreement" means that certain waste disposal agreement, as the same may be amended from time to time, entered into among various County municipalities, including specifically City and the County relating to the use of County landfills for the disposal of solid waste collected in such municipalities, and which is on file in the office of City's City Clerk. Exhibit K contains the County waste disposal agreement, which was current as of the Effective Date. As of the Effective Date, City shall be deemed to have exercised its Flow Control Option so as to require delivery of all solid waste to the County landfill system in a manner consistent with its obligations under the County Agreement (including its obligations related to solid waste that is delivered to a processing/transfer facility prior to being delivered to a landfill for disposal), and Contractor has agreed to handle all solid waste in a manner consistent with City’s exercise of its Flow Control Option. At any time City City of Brea Second Amended/Restated Franchise Agreement

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may notify Contractor that City no longer desires to exercise its Flow Control Option. In such event, Contractor shall have the absolute discretion to utilize any disposal facility, transfer station, recycling facility, material recovery facility, landfill, or other facility of its choosing to dispose of solid waste generated within Brea provided that the use of such facility by Contractor enables it to meet all other requirements of this Agreement and applicable law.

B. Organic Materials.

1. Residential Organic Materials.
a. Contractor will deliver residential source separated organic materials collected from City’s residential customers to the approved organic materials processing facilities included in Exhibit L.
b. City shall retain the right to choose the location for the delivery of residential source separated organic materials, and that the rate paid by the customer will be reduced or increased accordingly if the transfer, transportation, and processing costs of using such facility are lower or higher than the costs of using the approved organic materials processing facilities included in Exhibit L. The parties acknowledge and agree that the designated facilities in Exhibit L are approved at the time of entering into this Agreement and that Contractor’s rates are premised on the use of the designated facilities as set forth in Exhibit L.
c. The current residential contractor rates to divert residential organic materials are based on the organic materials transfer, transportation, and processing cost of $136.98 per ton as documented in Exhibit M. The total cost of $136.98 is based on transfer, transportation, and processing costs per ton originating at the approved transfer facility [CVT Facility] for the approved organic materials processing facilities to process residential organic materials as shown in Exhibit L. d. Contractor will notify City in connection with Contractor’s regular annual rate adjustment effective July 1 of each year if a lower cost option becomes available to divert the residential organic materials to initiate a cost reduction to City’s residential customers. Additionally, at any time, City can notify Contractor of the availability of a lower cost option to divert the residential organic materials to initiate a cost reduction to City’s residential customers.

2. Commercial Organics Materials. City shall have the absolute right to choose the location for the delivery and processing of source separated organic materials generated at multi-family or commercial premises collected pursuant to this Agreement to the approved organic processing facilities included in Exhibit L. As of the Effective Date, Contractor shall deliver collected multi-family and commercial organic materials to the approved organics materials processing facilities listed in Exhibit L.
a. Contractor will deliver multi-family or commercial source separated organic materials collected from City’s multi-family or commercial customers to the approved organic materials processing facilities included in Exhibit L.
b. The current multi-family and commercial contractor rates to divert multi-family and commercial organic materials are based on the organic materials transfer, transportation, and processing cost of $136.98 per ton as documented in Exhibit M.

The total cost of $136.98 is based on transfer, transportation, and processing costs per ton originating at the approved transfer facility [CVT Facility] for the approved organic City of Brea Second Amended/Restated Franchise Agreement

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materials processing facilities to process multi-family and commercial organic materials as shown in Exhibit L.
c. Contractor will notify City in connection with Contractor’s regular annual rate adjustment effective July 1 of each year if a lower cost option becomes available to divert the multi-family and commercial organic materials to initiate a cost reduction to City’s multi-family and commercial customers. Additionally, at any time, City can notify Contractor of the availability of a lower cost option to divert the multi-family and commercial organic materials to initiate a cost reduction to City’s multi-family and commercial customers.

C. Recyclable Materials. Contractor shall have the absolute right to choose the location for the delivery and processing of all source separated recyclable materials collected pursuant to this Agreement to the approved recyclable materials processing facilities included in Exhibit L. As of the Effective Date, Contractor shall deliver collected recyclable materials to the approved recyclable materials processing facilities listed in Exhibit L.

D. County Agreement. Contractor expressly acknowledges its awareness of the County Agreement, which has been adopted and entered into by City. Moreover, Contractor acknowledges that it is aware that all solid waste collected within Brea is to be disposed of in the County landfill system.

Contractor further acknowledges that the County is an intended third-party beneficiary of Contractor's obligations relating in any way to the disposal of solid waste pursuant to this Agreement and the County Agreement.

4.3 Use of Approved and Designated Facilities
Contractor, without constraint and as a free-market business decision in accepƟng this Agreement, agrees to use the approved and designated faciliƟes for the purposes of transferring, processing, and disposal of all recyclable materials, organic materials, and other materials collected in Brea.

4.4 Subcontracting
Contractor shall not engage any subcontractors for collecƟon, transportaƟon, or processing of recyclable materials, organic materials, or solid waste services without the prior wriƩen consent of City, which consent shall not be unreasonably withheld. If Contractor plans to engage subcontractors in the provision of services, Contractor shall provide City with 30 days’ wriƩen noƟficaƟon of its plans and provide an explanaƟon of any potenƟal impacts related to the quality, Ɵmeliness, or cost of providing services.

Contractor shall require that all subcontractors comply with the insurance provisions in this Agreement, file insurance endorsements with City, name City as an addiƟonal insured, and comply with all other material terms of this Agreement.

4.5 Responsibility for Materials
A. Once recyclable materials, organic materials, or solid waste are placed in Contractor’s containers and at the collection location, the responsibility for their proper handling shall transfer from the generator to Contractor, with the exception of excluded waste that is identified and responded to pursuant to Section 6.8.B. Once recyclable materials, organic materials, or solid waste are deposited by Contractor at the appropriate approved facility, such materials shall become the responsibility of the owner or operator of the approved facility except for excluded waste pursuant to Section

6.8.C.

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B. Title to and liability for excluded waste shall at no time pass to Contractor. If excluded waste is discovered before it is collected by Contractor, Contractor may refuse to collect the entire container that contains the excluded waste. In such situations, Contractor shall contact City and City shall promptly undertake appropriate action to ensure that such excluded waste is removed and properly disposed of by the depositor or generator of the excluded waste. In the event excluded waste is present but not discovered until after it has been collected by Contractor, Contractor may, in its sole discretion, remove, transport, and dispose of such excluded waste at a facility authorized to accept such excluded waste in accordance with applicable law and charge the depositor or generator of such excluded waste for all direct and indirect costs incurred due to the removal, remediation, handling, transportation, delivery, and disposal of such excluded waste. City shall provide all reasonable assistance to Contractor to conduct an investigation to determine the identity of the depositor or generator of the excluded waste and to collect the costs incurred by Contractor in connection with such excluded waste.

4.6 City-Directed Changes to Scope
A. City may require a proposal from Contractor to establish the scope of any modification to existing services (which may include use of approved facilities) or additional services to be provided under this Agreement. In such case, Contractor shall present, within 30 calendar days of City’s request unless an alternate schedule is mutually agreed-upon, a written proposal to provide such modified or additional services. City shall review Contractor’s proposal for the change in scope of services.

The parties may meet and confer to negotiate Contractor’s proposed revisions and costs and shall amend this Agreement, as appropriate, to reflect the mutually agreed-upon changes in scope. If the parties are unable to agree on terms and conditions within 180 calendar days from City’s receipt of Contractor’s proposal for such services, then City may permit other persons to provide such services. Nothing herein shall prevent City from soliciting cost and operating information from other persons in order to inform the evaluation of Contractor’s proposal.

B. Upon CalRecycle’s final adoption of regulations to implement SB 54, the parties shall meet and confer in good faith to negotiate revisions to Contractor’s services and costs that are necessary or appropriate to ensure compliance with such regulations. The final adoption of SB 54 regulations by CalRecycle, with approval by the Office of Administrative Law (“OAL”), shall be considered a change in law in this Agreement.

ARTICLE 5.

SCOPE OF SERVICES

5.1 Recyclable and Organic Materials
A. Collection. Contractor shall provide recyclable materials and organic materials collection services as described in Exhibit B.

B. Transfer. Contractor shall transport recyclable materials and organic materials to the approved transfer facility where the materials will be unloaded from collection vehicles, loaded into largecapacity vehicles, and transported to the approved processing facilities. Contractor shall keep all permits necessary for use of the approved transfer facility in full regulatory compliance. Upon request, Contractor shall provide City with copies of facility permits and/or notices of violations (obtained from its transfer facility subcontractor if necessary). If Contractor is unable to use the approved transfer facility, then Contractor shall be responsible for making other transportation City of Brea Second Amended/Restated Franchise Agreement

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arrangements. In such event, Contractor shall not be compensated for any additional costs.

Contractor shall obtain written approval from City prior to changing the transfer method.

C. Processing. Contractor shall transport and deliver customer-generated source separated recyclable materials to the approved recyclable materials processing facility. Contractor shall transport and deliver customer-generated source separated organic materials to the approved organic materials processing facility. All tipping fees and other costs associated with transportation and processing of such materials at the approved processing facilities and disposing of the residue shall be paid by Contractor.

D. Capacity Guarantee. Contractor guarantees sufficient capacity at the approved processing facilities to process all source separated recyclable materials and organic materials collected by Contractor under this Agreement throughout the term of the Agreement; provided, however, that Contractor makes no guaranty with respect to the capacity of any County facilities to the extent organic materials are handled at County facilities.

E. Notification of Emergency Conditions. Within 48 hours of discovery, Contractor shall notify City whenever (i) any unforeseen operational restrictions have been imposed upon an approved facility or the designated disposal facility by a regulatory agency; or, (ii) any unforeseen equipment or operational failure temporarily prevents the facility from processing the discarded materials collected under this Agreement.

F. Approved Facility Unavailable/Use of Alternative Facility.

1. If Contractor is unable to use an approved processing facility due to an event specified in Section 12.7, Contractor shall use an alternative processing facility provided that Contractor provides written notice to City. Within 48 hours of an emergency or sudden and unforeseen closure, Contractor shall provide a written description of the reasons the use of the approved processing facility is not feasible and the period of time Contractor proposes to use the alternative processing facility. Such a change in processing facility shall be temporarily permitted until such time as City is able to consider and respond to the use of the proposed alternative processing facility. If the use of the proposed alternative processing facility is anticipated to or actually does exceed 30 days in a consecutive 12-month period, the use of such processing facility shall be subject to approval by City. City may approve, conditionally approve, temporarily approve, or disapprove of the use of the proposed alternative processing facility. If City disapproves the use of the proposed alternative processing facility, the parties shall meet and confer to determine an acceptable processing facility.

2. If the use of an alternative processing facility is for reasons within Contractor’s control, then Contractor’s compensation shall not be adjusted for any change in transportation and processing costs associated with use of the alternative processing facility. However, if the use of an alternative processing facility is due to an uncontrollable circumstance, including events of force majeure, then Contractor’s compensation shall be increased or decreased for changes in transportation and processing costs associated with the use of the alternative processing facility. In the event that the change in the processing facility results in increased costs, City may identify and direct Contractor to an alternative processing facility, at Contractor’s expense, that results in less cost than the Contractor-identified alternative.

3. Except for the emergency conditions described in this Section, Contractor shall not change its selection of the approved processing facilities without City’s written approval, which may not be unreasonably withheld. If Contractor elects to use a processing facility that is different than the initial approved processing facilities, it shall request written approval from City 30 City of Brea Second Amended/Restated Franchise Agreement

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calendar days prior to use of the site and obtain such approval no later than 10 calendar days prior to use of the site. Failure to meet the requirements of this Section may result in liquidated damages in accordance with Section 12.6 of this Agreement.

4. Contractor shall observe and comply with all regulations in effect at the approved processing facilities and cooperate with respect to delivery of recyclable materials and organic materials.

Contractor shall actively work with the approved processing facility operators to ensure that contamination of the recyclable materials and organic materials remains below the limits established by applicable law including SB 1383.

G. Marketing. Contractor shall be responsible for marketing recyclable materials and organic materials that it collects and delivers for processing at the approved processing facilities. Contractor’s marketing strategy shall promote the highest and best use of materials presented in the waste management hierarchy in accordance with AB 939. Where practical, the marketing strategy shall include use of local markets for recyclable materials and organic materials.

H. Residue Disposal. Residue from the processing of recyclable materials and organic materials collected under this Agreement at the approved processing facilities that cannot be marketed shall be disposed of by Contractor or the processing facility subcontractor. Residue delivered for disposal shall not include any excluded waste.

I. Compostable Plastics. Contractor may allow customers to place compostable plastics in the organic materials container for collection. Contractor may collect and transport such materials for processing at the approved organic materials processing facility. Within 10 calendar days of the Effective Date, and annually thereafter, Contractor shall provide a written notification to City confirming that the facility has the capability to process and recover the compostable plastics.

Contractor shall not revoke this confirmation at any time. If Contractor does not submit such notification, or if at any time the approved organic materials processing facility can no longer accept and process compostable plastics, then City may assess liquidated damages in accordance with Section 12.6. Contractor shall notify City within seven days of the facility’s inability to accept the compostable plastics. The notification shall, at a minimum, include: the date and a description of the reasons that the facility is not able to process and recover the compostable plastics; the period of time the facility will not process and recover these materials; and, Contractor’s proposed plan to find an alternative facility or arrangement to process the compostable plastics, subject to City approval. Upon execution of this Agreement, City may prohibit or restrict the use of compostable plastics, with a six month notice to Contractor. This shall not constitute a City-directed change in scope or change in law.

5.2 Solid Waste
A. Contractor shall offer and provide solid waste collection services as described in Exhibit B.

B. Contractor acknowledges that City is committed to diverting materials from disposal through the implementation of source reduction, reuse, recycling, composting, and other programs, and that City may implement new programs other than discarded materials collection programs. Examples of new programs City may implement include reuse programs, drop-off programs, community composting, and other diversion programs, with or without the involvement of Contractor, that may impact the overall quantity or composition of solid waste to be collected by Contractor.

Contractor shall not be entitled to any compensation or other relief resulting from a decline in solid waste volumes or tonnage or from a change in the composition of solid waste.

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C. Contractor shall transport all solid waste to the designated disposal facility. Contractor shall pay all costs associated with transportation and disposal of solid waste including payment of any gate fees charged at the designated disposal facility. Contractor shall observe and comply with all regulations and posted rules in effect at the designated disposal facility and cooperate with respect to delivery of solid waste.

5.3 Miscellaneous Service Provisions

5.3.1 Bin Pullout Service
A. Upon customer request and approval by the City Manager, Contractor shall provide bin pullout service in accordance with the approved rate schedule, whereby Contractor will access bins using a small vehicle either to move bins to street or other public right-of-way for collection or retrieve a bin when operationally required in order to safely position the bin for collection. Pullout service charge shall only be assessed for bins and not assessed for carts. In the event of a dispute between Contractor and a customer as to whether bin pullout service will be used, City will make the final determination.

B. Customers requiring bin pushout service shall only be charged for bin pullout service in accordance with the approved rate schedule.

C. If Contractor must place a container in the public right-of-way to facilitate collection, Contractor shall not permit the bin to remain in the public right-of-way over four hours. City and Contractor will annually review the customer list that identifies areas of high traffic where bins cannot remain in the public right-of-way for more than two hours, and City will make the final determination for removing or placing customers on the list. If the bin is stored under a chute for collection, the customer shall have a spare or standby bin to be in place while the primary bin is being serviced in the event the chute cannot be closed to prevent discarded materials from spilling.

D. Any changes to the customer bin pullout service list shall be approved by City prior to Contractor adding or removing this service for any customer.

5.3.2 Container Over-Filling
A. A container may be considered overfilled when discarded materials project above its rim in a manner that impedes the complete closure of the container’s lid and/or when discarded materials are placed outside the container or allowed to accumulate, making access to the container unsafe for collection.

B. In the event that a multi-family premise or bin commercial customer overfills its bin(s), Contractor shall implement the following procedures in an effort to correct the problem, charge customer in accordance with the approved rate schedule, and, if necessary, increase service levels. For any over-fill occurrences, Contractor shall document occurrence with a photograph. Contractor shall send a notification to the customer, including a photograph of the overage, and a statement advising of service alternatives including right-sizing opportunities, as well as notify the customer of an overflow charge and of a possible increase in service level and the related costs. Notification of over-fill can occur via e-mail, invoice statement, or other City approved method. Contactor shall document the location of the encountered overage, a photograph, as well as the outreach material provided to the customer. Contractor shall provide this information to City upon request.

C. Effective July 1, 2026, Contractor may charge commercial, multi-family, and industrial customers for bin overage special services a per-occurrence charge of $79.95 in accordance with Paragraph B above. Beginning with rate period three (July 1, 2027 to June 30, 2028) and for all subsequent rate City of Brea Second Amended/Restated Franchise Agreement

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periods, Contractor may make an inflationary adjustment to the per-occurrence charge for bin overage special services for commercial, multi-family, and industrial customers, subject to review and approval by City in accordance with Article 9.

5.4 Bulky Goods and Reusable Materials
Contractor shall offer bulky goods and reusable materials collecƟon services as described in Exhibit B. Oncall bulky goods and reusable materials collecƟon services shall be offered to customers within a reasonable Ɵme but not longer than seven calendar days of Contractor’s receipt of such a request for service. Contractor shall make reasonable efforts to schedule on-call bulky goods and reusable materials collecƟons on a day that is convenient to the customer. Contractor shall transport all bulky goods or reusable materials to the approved reusable materials processing facility. Contractor shall pay all costs associated with transporƟng and processing bulky goods and reusable materials. Contractor shall observe and comply with all regulaƟons in effect at the approved reusable materials processing facility and cooperate with respect to delivery of bulky goods and reusable materials.

5.5 City Sponsored Events
A. Contractor shall provide recyclable materials, organic materials, and solid waste collection services to City-sponsored events at no cost to the event organizer or City. City shall provide Contractor with a minimum of 10 business days’ notice prior to any City-sponsored event where Contractor is requested to provide collection services. Special event services include all of the following.

1. Event Collection Stations. Contractor shall provide and set-up event collection stations for collection of recyclable materials, organic materials, and solid waste at City-sponsored events. Each event collection station shall include a separate collection area for recyclable materials, organic materials, and solid waste, as appropriate. Contractor shall provide a sufficient number of event collection stations of sufficient capacity to meet the needs of the event as determined by Contractor in cooperation with City and the event organizer.

Collection stations shall utilize cardboard boxes for solid waste and recyclable materials and shall use carts for organic materials unless alternative containers are approved by City.

Contractor shall provide liners/bags for the containers at the collection stations. Collection stations shall include adequate signs and labeling.

2. Roll-Off Boxes. Upon request, Contractor shall provide up to eight containers annually (or monthly) for the aggregation of material removed from event collection stations during the course of the event. Contractor shall provide containers in sufficient number of appropriate types, subject to the cap, for the needs of the event as determined by Contractor in cooperation with City and the event organizer. Contractor shall service containers, as agreedupon with City and the event organizer, and deliver collected materials to the appropriate approved facility for processing and disposal.

3. Public Education Booth. Upon request of either City or the event organizer, Contractor shall staff a booth or exhibit at the event for the purpose of educating the public about the services and programs provided by Contractor and the benefits of source reduction, reuse, recycling, and composting.

4. Reporting. Within 14 calendar days of the end of the event, Contractor shall submit a report to City and the event organizer. The report shall include: the number of collection stations deployed at the event; the tonnage of each material type (i.e., recyclable materials, organic materials, and solid waste) collected; the landfilled and diverted tonnage from each stream; City of Brea Second Amended/Restated Franchise Agreement

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the name and address of disposal site utilized; and, a description of the public education provided at the event. Weight receipts shall be made available to City upon request.

B. Contractor may, at its sole discretion and expense, coordinate with local youth, community, or charitable organizations to provide some or all of the required services. Regardless of Contractor’s use of such an organization, Contractor shall be responsible for ensuring that service is provided to the customer in a professional and timely manner.

C. For special events that are not identified in Exhibit B4 or otherwise hosted or sponsored by City, Contractor shall provide the above-described special event services and may negotiate the charges for such services with the event organizer based on the specific needs of the event, or provide the services at its sole expense, at no cost to City or ratepayers.

5.6 Public Education and Outreach
A. Contractor shall perform the public education and outreach activities specified in Exhibit C.

B. Program Objectives. City’s public education and outreach strategy shall focus on improving generator understanding of the benefits of, and opportunities for, source reduction, reuse, and landfill disposal reduction and supporting compliance with applicable laws including AB 939, AB 341, AB 1826, and SB 1383. Examples of goals of the City-provided public education and outreach program include: (i) informing generators about the services that are provided under this Agreement with specific focus on describing the methods and benefits of source reduction, reuse, recycling, and composting; (ii) instructing generators on the proper method for placing materials in containers for collection and setting containers out for collection, with specific focus on minimizing contamination of recyclable materials and organic materials; (iii) clearly defining excluded waste and educating generators about the hazards of such materials and their opportunities for proper handling; (iv) discouraging generators from buying products if the product and its packaging are not readily reusable, recyclable, or compostable; (v) informing generators subject to food recovery requirements under SB 1383 of their obligation to recover edible food and actions they can take to prevent the creation of food waste; (vi) encouraging the use of compost and recovered organic waste products; and, (vii) encouraging generators to purchase products/packaging made with recycled content materials. The cumulative intended effect of these efforts is to reduce generation of solid waste and, ultimately, disposal of solid waste by each generator. Contractor shall support and not undermine or interfere with such efforts.

C. Contractor Public Education Requirements. Contractor shall print, produce, and distribute education materials and conduct outreach detailed in Exhibit C at no additional cost to ratepayers or City. Contractor shall obtain approval from City on all Contractor-provided promotional and service-related materials used within Brea before publication, distribution, or release. City shall have final approval of any materials or content distributed or made available to customers. Upon City’s request, Contractor shall include City identification and contact information on such materials.

D. Non-English Language Requirements. Contractor shall make all public education and outreach materials in English, Spanish, Korean, and Traditional Chinese. Contractor may use Quick Response (“QR”) codes to assist customers with specific languages and for specific programs. Upon City’s request, Contractor shall provide materials in additional languages in response to shifting demographics, changes in applicable law, or any other reason reasonably deemed appropriate by City.

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5.7 Billing

5.7.1 General
A. Contractor shall develop, maintain, and regularly update a customer account information database, which shall include:

1. Customer name.

2. Phone number.

3. Service address.

4. E-mail address.

5. Customer service levels, including:
a. Customer service levels exceptions.
b. Customer service waivers.

B. Contractor shall make access to such database available, upon no more than five working days’ request from City, in accordance with this Section and Section 7.1. Contractor shall additionally, on an annual basis, reconcile all customer accounts with City’s billing information (i.e., via GIS and parcel data). Failure to maintain a database in accordance with this Section shall result in liquidated damages in accordance with Section 12.6.

C. Contractor shall provide direct-billed customers the option to receive invoices electronically using paperless invoices or by standard mail using standard (paper) invoices. Contractor shall allow customers to pay bills through an electronic check or credit card and shall include the ability for customer billings to be automatically charged on a recurring basis. Contractor shall prepare, mail, and collect bills from customers who decline to use such internet-based billing system. Contractor shall make arrangements to allow such customers to pay bills by check, electronic check, money order, and credit card.

D. Up to once per month, City may direct Contractor to include a billing note directly onto the customer invoices. Contractor shall provide electronic bill inserts to customers who are billed electronically, and paper bill inserts to customers who receive paper bills. Electronic bill inserts must be readily available for the customer to view upon receipt of the invoice (attachments shall not be provided as links). Upon City request for such attachments, Contractor shall comply with such request during its next billing cycle for the targeted customer group. Contractor shall perform this service with no additional requirement for compensation.

E. Contractor shall maintain copies of all billings and receipts, each in chronological order for inspection and verification by City.

F. If Contractor fails to invoice a customer, or otherwise undercharges a customer for services provided for more than six months, Contractor may not subsequently attempt to collect the undercharged amount for more than six months of service. If Contractor overcharges a customer for a period of more than six months, Contractor shall reimburse or credit the customer for six months of the overcharged service. Contractor is not prohibited from reimbursing or crediting a customer for more than six months of overcharges.

G. If a customer reduces or cancels service during a billing cycle, the customer shall be entitled to a proration of the billing from the date that the service change was requested, in the case of City of Brea Second Amended/Restated Franchise Agreement

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cancellations or reductions in the customer’s bill, or the date the service change was fulfilled, in the case of increases in the customer’s bill.

5.7.2 City’s Billing Responsibility
A. Contractor shall accept as full compensation from City for the complete collection and disposal of single-family waste, organic materials, and recyclable materials the amount specified in Exhibit D less the franchise fee specified in Section 8.1 below. City shall bill single-family customers. Such compensation for single-family services shall be based on the number of single-family customers in each residential category reflected in Exhibit D. The number of single-family customers shall be established by City as of the Effective Date and shall be reviewed monthly by the parties. In the event such a review results in an increase or decrease in the number of single-family customers, the subsequent payments to Contractor shall be adjusted accordingly.

B. City shall pay Contractor for single-family disposal charges on or before the 20th of the month following the close of each month. City shall pay Contractor for single-family collection services on or before the 15th of the month following the close of each month. Separate checks for disposal charges and collection services shall be payable to Brea Disposal and shall be mailed or otherwise delivered as agreed to by City and Contractor to Accounting Manager, 1131 North Blue Gum Street, Anaheim, CA 92806.

5.7.3 Contractor’s Billing Responsibility
Contractor shall direct bill customers that are not billed by City pursuant to SecƟon 5.7.2 above (i.e., commercial customers, residenƟal customers with bin service, and residenƟal customers with five or more dwelling units). Contractor’s billing shall be on a monthly basis, except as may be otherwise specified, in wriƟng, by City. Contractor may charge the rates specified in Exhibit D for commercial and industrial services, as such rates may be amended from Ɵme to Ɵme pursuant to the provisions of ArƟcle 9 and any AB 939 fees imposed by City.

5.7.4 Vacant Premises

5.7.4.1 City Billed
Contractor shall disconƟnue service to customers billed by City if instructed to do so by City and will resume service upon instrucƟon from City. Contractor shall not invoice City for periods during which service is not provided to a customer. Contractor shall cooperate with all reasonable requests of City that relate to the collecƟon of accounts receivable. Bad debt from City-billed customers will be assumed by City.

5.7.4.2 Contractor Billed
Contractor shall not provide collecƟon services to a premises, and shall not bill such premises, during any Ɵme when Contractor has actual noƟce such premises is vacant and the customer has provided Contractor wriƩen noƟce of the vacancy. The customer at any such premises shall be responsible for providing reasonable evidence to Contractor, pursuant to such guidelines as Contractor shall develop and City shall approve, demonstraƟng the premises is vacant. Any customer grievance regarding a claim that a premises was vacant and received no service, and hence should not be billed for a given period, may be appealed by the customer to City. The City Manager’s decision, following an opportunity for the parƟes to present informaƟon, shall be final. It is the intent of the parƟes that Contractor shall not be enƟtled to charge for services that are not needed or used. Notwithstanding the foregoing, it is the intent of the parƟes that City of Brea Second Amended/Restated Franchise Agreement

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premises shall not be deemed vacant due only to a temporary absence of the owner(s) or occupant(s), such as a period during which the owner(s) or occupant(s) are merely on vacaƟon.

5.7.5 Delinquent Accounts
A. Customers Billed by City. Residential customers billed directly by City with delinquent amounts will be handled in accordance with City’s internal billing procedures for delinquent accounts.

B. Customers Billed by Contractor.

1. Any service account unpaid by the due date listed on the billing statement shall be deemed delinquent. Except to the extent otherwise provided herein, it shall be the sole responsibility of Contractor to take any authorized measures to collect any delinquent sums owed for commercial customers.

2. Any delinquent fees or service charges to be imposed in connection with delinquent accounts shall be set by Contractor and be subject to City review.

3. Contractor may discontinue service to any customer whose account is delinquent in the manner set forth in this Section. Customers who have not remitted required payments within 30 days after the date of billing shall be notified on forms approved by City. Such forms shall contain a statement that services may be discontinued 15 days from the date of notice if payment is not made before that time. If payment is not made by the expiration of such 15- day period, Contractor may discontinue service 48 hours thereafter.

4. Contractor shall resume collection services on the next regularly scheduled collection day for any customer whose service is discontinued upon receipt of payment of delinquent fees and any related service restart charges, or at such sooner time as directed to do so by City.

5. A deposit as set forth in the approved rate schedule, as such rates may be amended from time to time, may be required of accounts that have been discontinued for non-payment prior to re-instituting service at such accounts.

6. Contractor shall make all reasonable efforts to diligently pursue and collect all delinquent sums owed by customers. Following exhaustion of all such reasonable efforts by Contractor, Contractor may request City’s assistance in collecting any remaining delinquent sums owed, and City shall endeavor, in good faith, to assist Contractor with its collection efforts.

Notwithstanding the foregoing, City shall have no liability to Contractor for failure to collect any such delinquent sums from customers. Contractor shall reimburse City for any and all costs incurred by City in assisting Contractor in the collection of delinquent sums owed.

5.7.6 Collection and Processing of Payments.

A. Accounting and Deposit of Funds. All payments received by Contractor shall be appropriately credited to customer accounts, deposited in a bank account, and accounted for in a businesslike manner utilizing generally accepted accounting principles. To facilitate audits and record keeping, Contractor shall make all withdrawals from its bank accounts by check, ACH debit/credit, or wire, regardless of whether the withdrawal is to provide funds to City, Contractor, or any permissible subcontractor, vendor, or supplier of Contractor.

B. Allocation of Funds. With respect to payments received from each customer, unless a customer specifically directs a different allocation, funds shall be allocated first to outstanding charges for collection services, then to any related delinquency fees or other administrative charges, up to the City of Brea Second Amended/Restated Franchise Agreement

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amount of any outstanding balance. Any overpayment shall be credited to future bills in the same sequence or returned to customers, as appropriate.

5.8 Customer Service Program
A. Program Requirements.

1. Office Locations.
a. Customer Service Office. Contractor maintains an office located at 1131 North Blue Gum Street, Anaheim. No change in this location shall occur without City’s approval if such change would result in Contractor not having an office within 25 miles of the Brea Civic and Cultural Center. Such office shall be open, at a minimum, from 8:00 a.m. to 5:00 p.m. Monday through Friday, and 8:00 a.m. to 12:00 p.m. Saturday, holidays excepted. At least one responsible and qualified representative of Contractor, capable of communicating in English and Spanish, shall be present and available during office hours, for personal communication with the public. A similarly qualified person(s) capable of communicating in Korean, Traditional Chinese, and other languages by way of translation services shall be available for communication with the public by phone during any times other than office hours when collection is occurring. b. Principal Office. In the event that the principal office of Contractor is not maintained in the County of Orange, State of California, City may terminate this Agreement upon the giving of 365 calendar days’ notice.

2. Telephone Customer Service Requirements.
a. Contractor shall maintain either a local or toll-free telephone number that rings at an office within North Orange County at all times during office hours, except during periods of high call volume when calls may be routed to Contractor’s available southwest area regional call centers. English and Spanish speaking personnel shall be available during office hours to assist customers with telephone inquiries. All such personnel shall be polite and responsive, and shall be sufficiently knowledgeable, and have the authority to respond and/or advise customers seeking assistance.

Contractor's telephone system shall be adequate to handle the volume of calls typically experienced, subject to high call volume events when southwest area regional call centers may be utilized to manage call volume. Contractor shall provide City with a 24-hour emergency number to a live person. Contractor shall provide and maintain a current emergency list of responsible personnel to be contacted in the event of an emergency.
b. Contractor shall make reasonable attempts to answer all phone calls within five rings.

If a call has been placed on hold for three minutes, the caller will either be switched to a message center that shall be responsible to obtain the caller's address and phone number or a customer service representative will obtain the customer’s address and a number at which the call can be returned. Contractor shall make at least one attempt within the next 24-hour period to return the call and will leave a voicemail with the customer. If Contractor is unsuccessful in contacting the customer after following this procedure, Contractor shall maintain a record of the unsuccessful attempts. c. Contractor shall maintain an emergency telephone number for use outside office hours. Contractor shall have a representative, or an answering service to contact such City of Brea Second Amended/Restated Franchise Agreement

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representative, available at such emergency telephone number during all hours other than normal office hours.
d. Contractor shall be able to respond to inquiries in English, Spanish, Korean, Traditional Chinese, and other languages as reasonably directed by City. Customer may subscribe to a telecommunications device for the deaf (“TDD”) service for use by persons with hearing or speech difficulties.

3. Complaint Documentation.
a. Contractor shall retain daily logs of complaints for 24 months. b. Contractor shall log all complaints received by telephone, mail, and e-mail, and such log shall include the date and time the complaint was received, name, address, and telephone number of callers, description of complaint, employee recording complaint, and the action taken by Contractor to respond to and remedy complaint. Missed pickups shall be included in this log. c. Customer complaints and inquiries shall be date-stamped when received and shall be initially responded to within the same day for a customer complaint received before 12:00 p.m. and the following business day for a complaint received after 12:00 p.m. (excluding Saturday, Sunday, and holidays) of receipt. Contractor shall log its actions taken to respond to and remedy the complaint.
d. All customer service records and logs kept by Contractor shall be available to City upon request and at no cost to City. City shall, at any time during regular business hours, have access to Contractor’s City Liaison for purposes that may include monitoring the quality of customer service or researching customer complaints.

4. Resolution of Customer Complaints.
a. Disputes between Contractor and customers regarding the services may be resolved by City, except for customer claims for personal injury or damages to property.

Contractor shall have the right to present evidence in connection with any customer claim. City’s decision shall be final and binding. Contractor shall reimburse City’s legal and consultant costs for each City intervention in a dispute between Contractor and a customer if City reasonably deems intervention is required and the customer’s dispute is valid.
b. Should Contractor and customers not be able to establish a mutually acceptable fee to be charged for special hauling services, the matter shall also be determined by City, and City’s decision shall be final.
c. Intervention by City is not a condition precedent to any rights or remedies customers or third parties might otherwise have in any dispute with Contractor. Nothing in this Section is intended to affect the remedies of third parties against Contractor or to customer claims for personal injury or property damage.

5. Website and E-mail Access. Contractor shall develop and maintain a website with Brea specific links that is accessible by the public and solely dedicated to the operations under this Agreement. Contractor’s website shall include all public education and outreach materials produced and distributed under this Agreement and provide the public the ability to e-mail Contractor questions, service requests, or complaints. Contractor shall respond within 24 City of Brea Second Amended/Restated Franchise Agreement

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hours to all customers who leave e-mail messages on any given business day. Contractor may respond to customer e-mails via e-mail or phone.

B. Missed Collections.

1. Missed Collection Complaints. In the event that a customer has placed its container for collection during the established or designated collection time and reports a missed or incomplete collection directly to the customer service line, Contractor’s customer service representative shall not question or contest the customer’s claim that the collection was missed or incomplete. In cases where the route driver recorded the container(s) in question as already “collected” or “not out,” Contractor shall resolve the complaint as noted in the below subsections.

2. Schedule for Resolution.
a. Contractor shall resolve every customer complaint of a missed or incomplete collection by returning to the customer address and completing the collection. For all complaints related to missed collections that are received by 12:00 p.m. on a business day, Contractor shall return to the customer address and collect the missed materials on the same business day on which the missed collection was reported. For those complaints related to missed collections that are received after 12:00 p.m. on a business day, Contractor shall have until the end of the following business day to resolve the complaint. Contractor’s failure to comply with this Section may be subject to liquidated damages in accordance with Section 12.6.
b. Contractor shall not be required to return and complete a collection in response to a complaint if Contractor’s driver has left a non-collection notice in accordance with Section 5.11.A.4.

3. Courtesy Collections for Admitted Late Set-Outs. In the event that a customer: (i) reports that its container(s) were placed for collection after Contractor’s collection vehicle had already passed the premises for regularly scheduled collection; (ii) does not claim that Contractor missed the collection; and, (iii) requests that Contractor return and collect the containers, Contractor shall return to the customer’s premises and provide a courtesy collection at no charge to the customer. Contractor is not required to provide more than one courtesy collection for admitted late set-outs per customer per calendar year. For residential customers, one courtesy collection represents collection of up to three carts (recyclable materials, organic materials, solid waste) per incident. Contractor shall complete the courtesy collection by the end of the following business day. The provisions of this Section shall only apply if the customer acknowledges during the initial call to the customer service line that the event did not constitute a missed or incomplete collection event by Contractor.

C. SB 1383 Non-Compliance Complaints. For complaints received directly by Contractor in which the person alleges that an entity is in violation of SB 1383 requirements, Contractor shall document the information listed in Exhibit F. Contractor shall provide this information in a brief complaint report to City for each SB 1383 non-compliance complaint within seven days of receipt of such complaint and a monthly summary report of SB 1383 non-compliance complaints in accordance with Exhibit F. Upon City request, Contractor shall conduct follow-up inspections and/or outreach to the violating entity and shall document the information in the reports provided pursuant to Exhibit F.

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5.9 Access to Customer Service and Billing Systems
Contractor shall provide access to customer contact informaƟon (including e-mail addresses) for purposes of City-provided public educaƟon and outreach acƟviƟes. In addiƟon, Contractor shall ensure that the City Manager and any other City staff, as requested by City, have read-only access to all service order, billing, and customer service records in Contractor’s internal informaƟon systems. Such read-only access is intended to provide City the ability to review notes related to customer service and billing issues.

5.10 Service Exemptions
A. General Exemptions. Upon customer request, and with written approval from City, Contractor shall cease providing and collecting payment for collection services to a premises that is anticipated to be vacant for no less than 30 days based on verified information from the customer. In addition, upon written direction from City, Contractor shall modify or otherwise cease providing collection services to customers requesting other service exemptions, provided that such customers consistently demonstrate the ability to responsibly manage discarded materials generated at the premises in question, in a manner consistent with applicable law.

B. Commercial and Multi-Family Customer Waivers.

1. General. City may grant waivers described in this Section 5.10.B to commercial or multifamily generators that impact the scope of Contractor’s provision of service for those customers, provided the generator shall continue to subscribe with Contractor for franchised collection services to the extent such services are not waived by City. Waivers issued shall be subject to compliance with SB 1383 requirements, pursuant to 14 CCR Section 18984.11, or other requirements specified by City in compliance with applicable law.

2. Types of Generator Waivers.
a. De Minimis Waivers. City may waive a commercial or multi-family generator’s obligation to comply with some or all of the recyclable materials and organic materials requirements set forth in this Agreement, SB 1383, and the City Code if the generator provides documentation or City has evidence demonstrating one of the following de minimis conditions:
i. The generator’s total discarded materials collection service is two cubic yards or more per week, and organic waste subject to collection in a recyclable materials container or organic materials container comprises less than 20 gallons per week, per applicable container, of the commercial business’ total waste.
ii. The generator’s total discarded materials collection service is less than two cubic yards per week, and organic waste subject to collection in a recyclable materials container or organic materials container comprises less than 10 gallons per week, per applicable container, of the generator’s total waste. b. Physical Space Waivers. City may waive a commercial or multi-family generator’s obligation to comply with some or all of the recyclable materials and organic materials requirements set forth in this Agreement, SB 1383, and the City Code if the generator provides documentation, or City has evidence from its staff, Contractor, licensed architect, engineer, or similarly qualified source demonstrating that the premises lacks City of Brea Second Amended/Restated Franchise Agreement

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adequate space for recyclable materials containers and/or organic materials containers.

3. Contractor Review of Waiver Requests. Generators may submit requests for de minimis waivers and physical space waivers to City or Contractor. Within seven days of being notified by City of a waiver request, Contractor shall inspect the generator’s premises to verify the accuracy of the application. Contractor shall provide documentation of the inspection, including the date of the inspection, customer name and address, a description of the premises, evaluation of each criterion of the relevant waiver type, and photographic evidence. Contractor shall send this information and documentation to City within three days after the inspection date. City ultimately retains the right to approve or deny any application, regardless of the information provided by Contractor. Contractor shall report information regarding waivers reviewed within the month, if any, in accordance with this Section and Exhibit F.

4. Service Level Updates. When City grants a waiver to a customer, or the customer’s waiver status changes after a re-verification determination, City shall notify Contractor within seven days with information on the customer and any changes to service level or collection service requirements for the customer. Contractor shall have seven days to modify the customer’s service level, customer account data, and billing statement, as needed.

5. Waiver Re-verification. City shall be responsible for re-verification of waivers. Upon request, Contractor shall support City in this re-verification process by providing requested customer information as per customer database requirements in Section 5.7. In the event that a waiver status changes, Contractor shall update the customer’s information and service level in accordance with Section 5.10.B.4.

C. Contractor Service Exemptions.

1. Disaster Waivers. In the event of a disaster, City may grant Contractor a waiver of some or all discarded materials collection requirements under this Agreement and 14 CCR 18984 et seq. in the disaster-affected areas for the duration of the waiver, provided that such waiver has been approved by CalRecycle. Any resulting changes in collection requirements shall be addressed as a change in scope in accordance with Section 4.6.

2. Quarantined Waste. If approved by City, Contractor may dispose of, rather than process, specific types of organic materials and/or recyclable materials that are subject to quarantine and meet the requirements described in 14 CCR Section 18984.13(d) for a period of time specified by City or until City provides notice that the quarantine has been removed and directs Contractor to transport the materials to the approved facilities for such material.

In accordance with Exhibit F, Contractor shall maintain records and submit reports regarding compliance agreements for quarantined organic materials and recyclable materials that are disposed of pursuant to this Section 5.10.C.

5.11 Contamination Monitoring
A. Annual Route Reviews.

1. Methodology.

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a. Contractor shall conduct route reviews of containers for prohibited container contaminants in a manner that is approved by City and results in all routes being reviewed at least annually.
b. Contractor’s route review shall include all container types in service (recyclable materials, organic materials, and solid waste containers) for all customer types. The containers shall be selected prior to beginning the route review. c. Contractor shall ensure that a minimum of 1% of accounts or 25 accounts, whichever is larger, on each and every hauler route are inspected annually to ensure the requirements of SB 1383 contamination minimization route reviews are met. d. Contractor shall develop a specific route review methodology to accomplish the above container inspection requirements, and such methodology shall comply with the requirements of 14 CCR Section 18984.5(b). Contractor shall submit its proposed route review methodology for the coming year to City no later than January 15 of each year.

Contractor’s proposed methodology shall include the schedule for performance of each route’s annual review and Contractor’s plan for prioritizing the inspection of customers that are more likely to be out of compliance. Contractor may commence with the proposed methodology upon approval by City or CalRecycle. e. If City or CalRecycle notifies Contractor that the methodology is inadequate to meet the requirements of 14 CCR Section 18984.5(b), Contractor shall, at its sole expense, revise the methodology and, after obtaining City or CalRecycle approval, conduct additional route reviews, increased container inspections, or implement other changes using the revised procedure. If Contractor’s proposed methodology meets the requirements of 14 CCR Section 18984.5(b), but has been deemed inadequate by City, then Contractor shall, at the expense of City, revise the methodology and implement the necessary changes using the revised procedure.
f. City may require modifications to the schedule to permit observation of the route reviews by City. In addition, Contractor shall provide an e-mail notice to City no less than 10 working days prior to each scheduled route review that includes the specific time(s), which shall be within City’s normal business hours, and location(s).

2. Contamination Notification. Upon identification of prohibited container contaminants in a container, Contractor shall provide the customer with a notice of contamination in the form of either a courtesy pick-up notice or a non-collection notice.

3. Courtesy Pick-Up Notice.
a. Upon identification of prohibited container contaminants in a container, Contractor shall provide the customer a courtesy pick-up notice at the customer’s door or gate or, subject to City’s approval, may deliver the notice by mail, e-mail, or phone.

Contractor may also attach courtesy pick-up notices if verified visually while conducting the collection service to the contaminated containers. b. The courtesy pick-up notice shall:
i. Inform the customer of the observed presence of prohibited container contaminants.
ii. Include the date and time the prohibited container contaminants were observed.

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iii. Include information on the customer’s requirement to properly separate materials into the appropriate containers, and the accepted and prohibited materials for collection in each container.
iv. Inform the customer of the courtesy pick-up of the contaminated materials on this occasion with information that Contractor may assess contamination fees following one instance of contaminated materials for commercial customers (provided that the foregoing shall not apply to excluded waste identified and responded to pursuant to Section 6.8.B).
v. Include photographic evidence via mail or e-mail.
c. The format of the courtesy pick-up notice shall be approved by City. d. Contractor shall collect the contaminated recyclable materials and organic materials and either transport the material to the appropriate approved facility for processing or Contractor may collect the contaminated materials with solid waste and transport the contaminated materials to the designated disposal facility. A courtesy collection of contaminated recyclable materials or organic materials where the materials are sent to the designated disposal facility may be made with a solid waste collection vehicle, provided that the contaminants may safely and lawfully be collected as solid waste.

4. Non-Collection Notices.
a. Non-Collection Notice. Upon identification of prohibited container contaminants in a container in excess of 10% or more, by volume, or that contain excluded waste, Contractor shall provide a non-collection notice to the generator. b. The non-collection notice shall, at a minimum:
i. Inform the customer of the reason(s) for non-collection. ii. Include the date and time the notice was left or issued. iii. Describe the premium (extra pick-up) charge to customer for Contractor to return and collect the container after the customer removes the prohibited container contaminants to the extent safe to do so.
iv. Provide a warning statement that a contamination processing fee may be assessed for commercial and multi-family bin customers. v. Document photographic evidence of the violation(s).
c. Communications with Customer. Whenever a container at the premises of a commercial or multi-family customer is not collected, Contractor shall contact the customer on the scheduled collection day or within 24 hours of the scheduled collection day by telephone, e-mail, text message, or other verbal or electronic message to explain why the container was not collected. Whenever a container is not collected because of prohibited container contaminants, a customer service representative shall contact the customer to discuss and encourage the customer to adopt proper discarded materials preparation and separation procedures. d. Contractor Return for Collection. Upon request from a customer, Contractor shall collect containers that received non-collection notices within one working day of the customer’s request if the request is made at least two working days prior to the City of Brea Second Amended/Restated Franchise Agreement

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regularly scheduled collection day. Contractor shall bill the customer for the extra collection service event (“extra pick-up”) at the applicable rates only if Contractor notifies the customer of the premium rate for this service at the time the request is made.

5. Assessment of Contamination Processing Fees.
a. For commercial and multi-family bin customers, if Contractor observes 10% or more, by volume, of prohibited container contaminants on more than one occasion and issues a prior courtesy pick-up notice on that initial instance of contamination, then Contractor may impose a contamination fee for that customer’s service level. The intent of commercial contamination fees is to provide a behavioral tool to educate and prevent customers from placing source separated discarded materials into the improper designated container(s), as well as to cover the increased costs to dispose of the contaminated loads. To ensure that the assessment of fees is to be used for the intended purposes and not as a form of revenue generation, contamination fees shall not exceed the following percent of Contractor’s gross receipts in any calendar quarter: 1% for the first two years after the Effective Date; 3% for the following three years; and 5% for the remainder of the term of this Agreement. In the event that contamination fees exceed the applicable limit in any calendar quarter, the assessment of contamination fees shall be suspended immediately and indefinitely pending a program assessment by the parties. Upon program suspension or at the request of City, the parties shall meet and confer regarding the application and effectiveness of contamination fees in accomplishing the behavior change. If the program is suspended due to excessive revenue generation, City may require Contractor to either: (i) modify the program parameters; (ii) modify the amount of the contamination fee; or, (iii) return to City any funds generated by the contamination fee that exceed the thresholds noted above of Contractor’s gross receipts for a given period of time, with such funds to be used for customer education and outreach and/or related programs to reduce contamination. The foregoing limitations on the contamination fee shall not apply to excluded waste for which the customer (once identified in accordance with this Agreement) shall pay Contractor for all costs and fees associated with the inclusion of such excluded waste. b. Failure to comply with the requirements of this Section 5 may be subject to liquated damages in accordance with Section 12.6.
c. Contractor shall provide a notice of the contamination fee as required by 3.a above prior to assessing the contamination fee.
d. Contamination Processing Fee Notice. Contamination processing fee notices shall be in a format approved by City. Contractor shall notify City in its monthly report of customers for which contamination processing fees were assessed per this Section.

Each contamination processing fee notice shall:
i. Describe the specific material(s) of issue.
ii. Explain how to correct future set-outs.
iii. Indicate that the customer will be charged a contamination processing fee on the next bill.

6. Reporting Requirements.

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a. Container Contaminant Log. The driver or other Contractor representative shall record each event of identification of prohibited container contaminants in a written log or in the on-board computer system including date, time, customer’s address, type of container, and photographic evidence. Photographic evidence by the driver or other Contractor representative shall be provided to City if requested by the customer or City for identified occurrences.
b. Contaminant Fees Assessment Report. Contractor’s contract administrator or their designee shall update the customer’s account records to note the contaminant event(s) as identified by driver(s) and/or other Contractor personnel upon identification. Contractor shall maintain records and report to City monthly on contamination monitoring activities and actions taken, consistent with the submittal timing and content requirements of Exhibit F. Failure to meet the requirements of this Section may be subject to liquidated damages in accordance with Section 12.6. c. Monthly Report. The monthly report shall include: list of customers that were assessed charges; photographic evidence of each contamination event where a fee was assessed if requested by the customer or City for identified occurrences; verification processes to assure accurate fee assessment; date of notification, form(s) of notification given to customer; list of efforts made in educating the customer that was assessed a fee; list of customer complaints in response to fee assessment; Contractor’s response and actions taken in response to customer complaints; and, the dollar amount of contamination fees assessed during the reporting period. Failure to meet the requirements of this Section may be subject to liquidated damages in accordance with Section 12.6.

5.12 Route Audit
A. Upon City’s request (but not more than once every four years), Contractor shall conduct an audit of its collection routes in Brea. City may use information from the audit to develop a request for proposals for a new service provider. City may instruct Contractor when to conduct the audit in order for the results to be available for use in preparation of a request for proposals or for other City uses provided that City provides Contractor with reasonable notice of such audit. City may also instruct Contractor to conduct an audit at a time that would produce the most accurate customer service information for a new service provider to use in establishing service with customers. In setting these audit dates, City will reasonably establish deadlines for Contractor to provide routing and account information, and later the report, to City.

B. The route audit, at minimum, shall consist of an independent physical observation by a Cityapproved person other than the route driver, or observation by onboard technology, if available, and if approved by City, which approval shall not be unreasonably withheld. The route audit information shall include, as a minimum, the following information for each account:

1. For cart customers:
a. Route number.
b. Truck number.
c. Number and size of carts by waste stream (solid waste, recyclable materials, and organic materials).
d. Cart condition.

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2. For bin and roll-off customers:
a. Route number.
b. Truck number.
c. Account name.
d. Account number.
e. Account service address.
f. Account type (residential, commercial, roll-off box). g. Service level per contractor billing system (quantity, size, frequency, waste stream). h. Observed containers (quantity, size, frequency, waste stream). i. Container condition.
j. Proper signage.
k. Graffiti.

3. Within 30 days after the completion of the route audit, Contractor shall submit to City a report summarizing the results of the audit. This summary shall include:
a. Identification of the routes.
b. Route map.
c. Truck numbers.
d. Number of accounts, by route and in total (residential, commercial, and roll-off box). e. Confirmation that all routes are dedicated exclusively to Brea customers. f. Number and type of exceptions observed.
g. Name and addresses of customers that do not have source separated recyclable materials collection services and documentation of waivers if any for each account. h. Name and addresses of customers that do not have source separated organic materials collection services and documentation of waivers, if any, for each account. i. Total monthly service charge (residential, commercial, and roll-off box), pre-audit for each customer.
j. Total monthly service charge (residential, commercial, and roll-off box), post-audit (subsequent to corrections of identified exceptions) for each customer.

4. The report shall include a description of the procedures followed to complete the route audit.

This description shall include the names and titles of those supervising the route audits and the name and titles of those performing the observations. The report shall also include a description of the changes and Contractor’s plans to resolve the exceptions. The results of the audit and supporting back-up data shall be available for review by City.

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5.13 Preparation of CalRecycle Electronic Annual Report (EAR) Contractor shall prepare, and submit to City for review and approval, the draŌ EAR by July 1 of each calendar year. Contractor shall revise the EAR upon receipt of revisions made by City, and City will submit the final draŌ EAR to CalRecycle.

ARTICLE 6.

STANDARD OF PERFORMANCE

6.1 General
Contractor shall at all Ɵmes comply with applicable law and provide services in a manner that is safe to its employees and the public. Except to the extent that a higher performance standard is specified in this Agreement, Contractor shall perform services in accordance with recyclable materials, organic materials, and solid waste management pracƟces common to the County area.

6.2 Operating Hours and Schedules
A. Hours of Collection. Unless otherwise authorized by City, Contractor’s days and hours for Collection operations shall be as follows:

1. Residential Premises. Collection from residential premises shall only occur between the hours of 7:00 a.m. and 8:00 p.m., Monday through Saturday, unless otherwise provided for in Chapter 8.28 of the City Code. Collection at residential premises shall not occur on Saturdays; excepting temporary bin services and collection occurring on Saturdays following such holidays as may be approved by City, or as required for special collections or to address a missed collection or failure to set out event. No collection services shall occur on Sundays at residential premises, except in exceptional circumstances for which specific approval is given by City.

2. Commercial Premises. Collection from commercial premises in close proximity to residential premises shall only occur between the hours of 7:00 a.m. and 8:00 p.m., Monday through Saturday, unless otherwise provided for in Chapter 8.28 of the City Code. Collection from commercial premises otherwise may occur between the hours of 5:00 a.m. and 8:00 p.m.

Collection services may occur at commercial premises on Sundays; provided, however, no such service shall occur on Sundays in connection with any premises at which City determines such service would be contrary to the public interest. City may require Contractor to comply with time frames applicable to residential premises in connection with collection services for customers at commercial premises whose premises are in close proximity to residential premises.

3. City Facilities. The collection schedule for City facilities shall be the same as commercial premises.

B. Changes in Collection Routes. Contractor shall establish collection routes and a collection schedule that shall be approved by City such that customers at all residential and commercial premises will have not less than one established collection day each week. Contractor shall provide City with route maps identifying at a minimum the type of route (e.g., single-family, multi-family, commercial) and the service day. Contractor may propose changes or additional routes for City approval, which shall not be unreasonably withheld. If a standard collection route change is City of Brea Second Amended/Restated Franchise Agreement

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approved, Contractor shall notify all affected customers 14 days prior to implementing the new route. Failure to obtain City approval on route changes resulting in service day changes for customers shall be subject to liquidated damages in accordance with Section 12.6 of this Agreement.

C. Commingling of Routes.

1. During its collection process, Contractor shall not commingle solid waste collected within Brea with solid waste collected in other jurisdictions based on Contractor’s methodology to account for solid waste collected within Brea, any other jurisdiction, or on behalf of any other entity operating or existing within Brea that is not subject to this Agreement, and Contractor is specifically prohibited from combining collection routes related to services provided pursuant to this Agreement with collection routes for other jurisdictions. Notwithstanding the forgoing, if written consent of CalRecycle and City is obtained, then Contractor may commingle such solid waste collected within Brea in a collection vehicle with solid waste collected from premises in other jurisdictions.

2. City may grant consent for such commingling in its absolute and sole discretion if it determines the methodology used to account for commingled solid waste is reasonably likely to result in City being in compliance with applicable laws. City may withdraw consent if it determines the methodology used to account for commingled solid waste is reasonably likely to result in City not being in compliance with applicable laws. As of the Effective Date, commingling of routes for the collection of recyclable materials and organic materials from customers at commercial premises and multi-family dwellings is approved by City, using a methodology for tracking such types of solid waste generated in Brea and in other jurisdictions that is premised upon container capacity.

D. Holiday Collection. Contractor, at its sole discretion, may choose not to provide collection services on a holiday. In such event, Contractor shall provide single-family collection services on the day following the holiday thereby adjusting subsequent work that week with normally scheduled Friday collection services being performed on Saturday; however, customer service days shall be returned to the normal schedule within one week of the holiday. Multi-family, commercial, and City collection services shall be adjusted as agreed between Contractor and the customer but must meet the minimum frequency requirement of one time per week. Contractor shall provide customers notice of holiday-related changes in collection schedules at least two weeks prior to the change.

6.3 Collection Standards
A. Servicing Containers. Contractor shall collect and return each container to the approximate location where the occupant placed the container for collection. Contractor shall place the containers upright with lids properly secured. For customers other than single-family residential customers, Contractor may provide scout service, pullout service, accessing container enclosures with a key or access code, or locking bin service as described in Exhibit B3.

B. Non-Collection, Courtesy Pick-Up Noticing.

1. Within 30 days of the Effective Date, Contractor shall develop and submit to City for review and approval:
a. A template non-collection notice, for use in instances of acceptable non-collection of discarded materials.

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b. A template courtesy pick-up notice, for use in instances of improper set-out of discarded materials, which Contractor, at its sole option, elects to collect as a courtesy to the customer.

2. In the event that Contractor is prevented from collecting discarded materials that have been placed for collection, Contractor shall leave a non-collection notice at the customer premises clearly explaining Contractor’s refusal to collect the discarded materials. Contractor shall not be required to collect discarded materials that are reasonably believed to contain excluded waste. Contractor may propose an alternative to a paper non-collection notice left at customer premises (e.g., customer notification via a phone call or e-mail) subject to City approval. Such an alternative must involve pro-active communication with the customer, initiated by Contractor.

3. In the event that Contractor encounters circumstances at a premises that allow for safe collection of discarded materials but do not otherwise reflect proper set-out procedures (including spills not caused by Contractor, carts placed too close together, carts placed in front of one another, and carts placed too close to parked cars), Contractor shall collect the material and leave a courtesy pick-up notice clearly explaining how the customer failed to comply with proper set-out procedures.

4. Contractor may educate the public on proper set-out procedures designed to maximize the efficiency of collection (e.g., carts spaced three feet apart). However, Contractor acknowledges that such procedures are not practical in all circumstances and failure of the customer to follow such procedures does not constitute a reason for non-collection if the discarded materials may be safely and reasonably serviced. Contractor’s route drivers shall dismount their collection vehicles and reposition containers as necessary to provide collection service. Contractor may not require a customer to set out the customer’s containers in such a manner that would block vehicle access to the customer’s driveway.

Contractor and customers may mutually agree to uncommon service locations if necessary for collection in specific areas (e.g., setting out all of the carts in a court in a line down the middle of the court as opposed to curbside.)

5. Contractor may refuse to collect recyclable materials or organic materials containers that are contaminated and shall leave an approved non-collection notice informing customer how to properly separate materials.

C. Litter Abatement.

1. Contractor shall use due care to prevent spills or leaks of material placed for collection, fuel, and other vehicle fluids while providing services. If any materials are spilled or leaked during collection and transportation by Contractor, then Contractor shall clean up all spills or leaks before leaving the site of the spill.

2. Contractor shall not transfer loads from one vehicle to another on any public street, unless it is necessary to do so because of mechanical failure, combustion of material in the truck, or accidental damage to a vehicle.

3. Contractor shall cover all open roll-off boxes at the pick-up location before transporting materials to an approved facility or the designated disposal facility.

4. Contractor shall conduct public outreach and staff training to customers on best management practices for litter abatement at no extra charge. Such best management practices include:

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a. Closing container lids and right-sizing service: Contractor shall tag overfilled containers with courtesy pick-up notices, which will serve as outreach and education to the customer. Photographs of the container shall be taken by drivers, attached to the customer’s account, and will be available to outreach and customer service staff in order to demonstrate to the customer where a problem exists. b. Outreach to customers on the importance of bagging lightweight materials such as plastic bags, film plastics, foam peanuts, and other materials that can easily become litter due to their lightweight nature.
c. Driver training on litter reduction techniques and litter removal best management practices.
d. Affixing to the back of Contractor trucks signage that provides a phone number for residents to report material spills.

D. Development and Review of Collection Specifications. Contractor shall work with City to develop standard specifications for collection container enclosures at commercial and multi-family premises in compliance with the City Code. These specifications shall be developed to ensure that the container enclosures are built to provide adequate space and suitable configuration to allow Contractor to safely and efficiently service the containers. Contractor’s operations manager or other appropriately qualified staff shall, upon request by City, provide a review of plans for new multi-family and commercial development or project design drawings. Contractor shall provide comments and recommendations in writing within 10 working days of receipt of the documents for review. In each review report, Contractor shall comment on the acceptability of the proposed enclosure arrangements in terms of the: (i) adequacy of space for recyclable materials, organic materials, and solid waste containers; (ii) accessibility of the containers for collection, including whether additional charges (e.g., pullout or scout service) would apply; and, (iii) ease of use by tenants.

E. No Commingling of Materials. Contractor shall not commingle materials that have been properly source separated with other material types (for example, source separated recyclable materials that have been properly placed for collection shall not be combined with solid waste or source separated organic materials).

6.4 Transfer and Processing Standards
A. Equipment and Supplies.

1. Contractor shall equip and operate the approved processing facilities in a manner to fulfill its obligations under this Agreement. Contractor is solely responsible for the adequacy, safety, and suitability of the approved processing facilities. Contractor shall modify the approved processing facilities as needed to perform this Agreement.

2. Contractor or its approved processing facility subcontractors, as applicable, shall provide all rolling stock, stationary equipment, material storage containers, spare parts, maintenance supplies, transfer, transport, processing equipment, and other consumables as appropriate and necessary to operate the approved processing facilities and provide all services required by this Agreement. Contractor or its approved processing facility subcontractors shall place the equipment in the charge of competent operators and shall repair and maintain all equipment at its own cost and expense.

B. Scales and Weighing.

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1. Accurate Weighing. Contractor is solely responsible for ensuring accurate weighing of all materials delivered pursuant to this Agreement as they are entering and/or leaving the approved processing facilities.

2. Facility Scales. Contractor shall maintain state-certified motor vehicle scales in accordance with applicable law. All scales shall be linked to a centralized computer recording system at the approved processing facilities to record weights for all incoming and outgoing materials.

Contractor shall provide back-up generators capable of supplying power to the scales in the event of a power outage. Contractor shall promptly arrange for use of substitute portable scales should its usual scales be unavailable. Pending substitution of portable scales, Contractor shall, as necessary, estimate the tonnages of materials delivered to and transported from the approved processing facilities on the basis of delivery vehicle and transfer trailer volumes, unloaded (“tare”) weights, and other available facility weight records. These estimates shall take the place of actual weights while scales are inoperable and shall be identified as estimates in electronic records and reporting. The requirements in this Section shall apply only to scales at facilities owned or operated by Contractor and utilized for disposal or processing pursuant to this Agreement.

3. Tare Weights. Within 30 calendar days of the Effective Date, Contractor shall ensure that all vehicles used by Contractor to deliver recyclable materials, organic materials, and solid waste to the approved processing facilities are weighed to determine tare weights. Contractor shall electronically record the tare weight, identify vehicle as Contractor-owned, and provide a distinct vehicle identification number for each vehicle. Contractor shall provide City with a report listing the vehicle tare weight information upon request. Contractor shall promptly weigh additional or replacement vehicles prior to placing them into service. Contractor shall check tare weights annually and within 14 calendar days of a City request. Contractor shall re-tare vehicles immediately after any major maintenance or service event.

4. Testing. At any facilities owned or operated by Contractor and utilized for disposal or processing pursuant to this Agreement, Contractor shall test and calibrate all scales in accordance with applicable law but at least one test and recalibration per scale every 12 months or upon City request.

5. Records. Contractor shall maintain computerized scale records and reports that provide information including date of receipt, inbound time, inbound and outbound weights of vehicles, and vehicle identification number. Contractor shall also maintain computerized scale records and reports providing historical vehicle tare weights for each vehicle and the date and location for each tare weight recorded.

6. Upon-Request Reporting. If vehicles receiving and unloading operations are recorded on video cameras at the approved processing facilities, Contractor shall (to the extent Contractor owns or operates such facilities) make those videos available for City review during the approved processing facility’s operating hours, upon request of City, and shall provide the name of the driver of any particular load if available.

6.5 Collection Vehicle Requirements
A. Vehicle Requirements.

1. Contractor shall provide a fleet of collection vehicles sufficient in number and capacity to efficiently perform the work required by this Agreement. Contractor shall have available City of Brea Second Amended/Restated Franchise Agreement

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sufficient back-up vehicles for each type of collection vehicle used to respond to scheduled and unscheduled maintenance, service requests, complaints, and emergencies.

2. All vehicles used by Contractor shall be of size, weight, nature, and type to be minimally intrusive on the community with respect to noise, emissions, maneuverability, safety, fuel efficiency, and other factors necessary to minimize impacts of Contractor’s services. All such vehicles shall have watertight bodies designed to prevent leakage, spillage, or overflow and shall comply with applicable laws. In the event a particular vehicle used by Contractor causes complaints as a result of fluid spills or leakage, Contractor will remove the vehicle immediately (same day) from service and repair the vehicle before returning to service or replace the vehicle in the fleet as necessary. Each piece of equipment used by Contractor shall carry at all times a broom and shovel to be used for the immediate removal of any spilled material. Contractor’s vehicles shall utilize recycled motor oil to the extent practicable.

3. Contractor shall annually investigate the ability to procure qualified RNG with its fueling provider and shall implement the use of such fuel to the maximum available extent provided that the premium cost of qualified RNG does not cause Contractor’s total fuel expense to increase by more than 10%. Contractor shall make commercially best efforts to seek and utilize RNG that is purchased through a wheeling agreement, provided that the wheeling agreement is for purchase of gas derived from organic waste that has been diverted from a landfill and processed at an in-vessel digestion facility that is permitted to recycle organic waste and meets SB 1383 requirements. Contractor shall maintain records of the amount of RNG purchased and shall report this information in accordance with Exhibit F. Contractor shall allow City to report this RNG usage toward City’s fulfilment of its annual recovered organic waste product procurement target.

4. Collection vehicles shall have the capacity to collect and transport loose cardboard overages to ensure that Contractor is capable of complying with Exhibit B.

5. Collection vehicles shall present a clean appearance while providing service. Solid waste collection vehicles shall be washed at least once every seven days.

6. The body of each truck of Contractor shall have a metal cover covering at least 50% of the truck body at all times and the remaining 50% shall be covered by a tight fitting, waterproof tarpaulin, which shall be securely tied in order to cover discarded materials when the vehicle is being used to transport its contents to the place of disposal or otherwise of a design and construction approved by the City Manager.

7. All collection vehicles shall comply at all times with applicable laws including CARB’s truck and bus regulation (13 CCR 2025) and advanced clean trucks regulation (13 CCR 1963-1963.5 and 2012-2012.2). The parties acknowledge the requirements of the advanced clean fleets regulation, and Contractor acknowledges that vehicles with a gross vehicle weight rating greater than 8,500 pounds and light-duty package delivery vehicles operated in California may be subject to the advanced clean fleets regulation. Contractor’s collection vehicles may therefore be subject to requirements to reduce emissions of air pollutants. All collection vehicles shall meet on-road heavy duty vehicle emissions requirements for model year purchased if newer. Contractor is aware that the advanced clean fleets regulation is a current state law and Contractor’s compliance with the advanced clean fleets regulation, as it may be amended, throughout the term shall be eligible to request an extraordinary adjustment pursuant to Section 9.5. The parties agree to meet and confer regarding Contractor’s City of Brea Second Amended/Restated Franchise Agreement

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obligation to transition to zero-emission fleet and to incur costs associated with such transition in order to not burden City disproportionately relative to other jurisdictions or agencies serviced by Contractor or its affiliates. The parties understand and agree that each municipality served by Contractor is a unique service model based on the specific contractual requirements and service requirements of the particular municipality.

B. Vehicle Display. Contractor's name and a vehicle number shall be visibly printed or painted in letters not less than five inches in height on both sides and the rear of each collection vehicle, including vehicles rented from a subcontractor that are being utilized to provide collection services in Brea. Additionally, the words "Serving the City of Brea" shall be displayed on both sides of every residential collection vehicle in letters not less than three inches in height.

C. Vehicle Inspection. Contractor shall inspect each vehicle daily to ensure that all equipment is operating properly. Vehicles that are not operating properly shall be taken out of service until they are repaired and operate properly. Contractor shall repair or arrange for the repair of all its vehicles and equipment for which repairs are needed because of accident, breakdown, or any other cause so as to maintain all equipment in a safe and operable condition. City may inspect vehicles at any reasonable time to determine compliance with sanitation requirements.

D. Vehicle Operations. All collection operations shall be conducted as quietly as possible and shall conform to applicable noise level regulations, including the requirement that the noise level during the stationary compaction process not exceed 60 decibels with the exception of 65 decibels for one minute duration. All decibel readings shall be based on a distance of 10 feet from the vehicle. City may request Contractor to check any piece of equipment for conformance with the noise limits in response to complaints and when City deems necessary.

E. Leaks and Spill Mitigation. Contractor shall clean up any leaks or spills from its vehicles per the NPDES permit. Contractor shall notify City of any leaks or spills reported to Contractor or observed by any employee of Contractor. Contractor shall ensure that it initiates remediation of leaks or spills within two hours of notification or observation. Contractor shall notify City immediately upon remediation of leaks or spills. No pollutant that leaks, spills, or otherwise escapes from any Contractor vehicle shall be allowed to enter a storm drain. All NPDES dry-cleaning measures shall be complied with. All collection vehicles shall be equipped with absorbent for such cleanup efforts.

Contractor shall provide photographic evidence to City for each clean up. Payment of liquidated damages for failure to clean up leaks or spills within the required timeframe, or for failure to follow the cleanup procedures, does not excuse Contractor from the clean-up requirements.

F. Costs of Operation and Damages. Contractor shall be responsible for any costs incurred in connection with ensuring all collection vehicles comply with applicable laws including laws relating to noise, fuels, emission standards, or weight limits.

6.6 Container Requirements
A. Containers Provided to Customers. Contractor shall provide containers to new customers within three working days of Contractor’s first receipt of a service initiation request. Containers shall be new or fully refurbished in as-new condition and shall comply with the container standards set forth in this Section. All containers shall display Contractor’s name, logo, telephone number, website, capacity (yards or gallons), and an identifying inventory or serial number.

B. Container Standards.

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1. All carts shall be manufactured by injection or rotational molding methods. The cart handles and handle mounts may be an integrally molded part of the cart body or molded as part of the lid. The cart handles shall provide comfortable gripping area for pulling or pushing the cart or lifting the lid. Pinch points are unacceptable. Carts shall have a useful life of 10 or more years as evidenced by a manufacturer’s warranty or other documentation acceptable to City.

2. Carts shall meet the following durability requirements: maintain original shape and appearance; be resistant to kicks and blows; require no routine maintenance and essentially be maintenance free; not warp, crack, rust, discolor, or otherwise deteriorate over time in a manner that shall interfere with intended use; resist degradation from ultraviolet radiation; be incapable of penetration by biting or clawing of household pets (i.e., dogs and cats); have bottoms that remain impervious to damage that would interfere with the cart’s intended use after repeated contact with gravel, concrete, asphalt, or any other rough and abrasive surface; and, have wheel and axle assemblies to provide continuous maneuverability and mobility as originally designed and intended.

3. Carts shall be resistant to: common household or residential products and chemicals; human and animal urine and feces; and, airborne gases or particulate matter present in the ambient air.

4. All bins with a capacity of one cubic yard or more shall meet applicable safety laws and be covered with attached lids.

5. Contractor shall obtain City’s written approval of container material, design, colors, labeling, and other specifications before acquisition, painting, labeling, or distribution occurs.

6. When purchasing plastic collection containers, Contractor shall purchase containers that contain a minimum of 10% post-consumer recycled plastic content, unless such requirement is waived by City.

7. Container lids shall be designed such that the following requirements are met when properly utilized by the customer:
a. Prevents the intrusion of rainwater and vectors.
b. Prevents the emissions of odors.
c. Enables the free and complete flow of material from the container during the dump cycle without interference with the material already deposited in the truck body or the truck body itself and its lifting mechanism.
d. Permits users of the cart to conveniently and easily open and shut the lid throughout the serviceable life of the cart.
e. Hinges to the cart body in such a manner to enable the lid to be fully opened, free of tension, to a position whereby it may rest against the backside of the cart body. f. Prevents damage to the container body, the lid itself, or any component parts through repeated opening and closing of the lid by generators or in the dumping process. g. Remains closed in 25 miles per hour winds. All lid hinges shall remain fully functional and continually hold the lid in the original designed and intended positions when either opened or closed or any position between the two extremes.

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h. Designed and constructed such that it prevents physical injury to the user while opening and closing the cart.

8. Containers shall be stable and self-balancing in the upright position, when either empty or loaded to maximum design capacity with an evenly distributed load, and with the lid in either a closed or an open position. Containers shall be capable of maintaining upright position in 25 miles per hour winds.

9. Containers shall be capable of being easily moved and maneuvered, if applicable, with an evenly distributed load equal in weight to its maximum design capacity on a level, sloped or stepped surface.

10. Containers shall be recyclable at the end of their useful life.

11. Containers shall be designed and constructed to be watertight and prevent the leakage of liquids.

C. Container Colors.

1. Contractor shall provide customers with collection containers that comply with the color requirements specified in this Section, or as otherwise specified in 14 CCR Section 18982; 14 CCR, Division 7, Chapter 12, Article 3; or other applicable law. Colors shall be colorfast and resistant to fading as a result of weathering or ultraviolet degradation, and the lids and bodies shall be uniform for each container type, as follows:
a. Recyclable materials container lids shall be blue.
b. Organic materials container lids shall be green.
c. Solid waste container lids shall be black or grey.
d. Source separated food waste container lids shall be brown.

2. Hardware such as hinges and wheels on the containers may be a different color than specified above. All containers, including split-bins, shall comply with these color requirements. Each section of the split-bin shall be painted in accordance with the color requirements in this Section for the applicable discarded material type intended for that segregated section of the bin (e.g., a split-bin for solid waste and recyclable materials shall be half gray and half blue, respectively).

D. Container Labeling.

1. Solid waste, recyclable materials, and organic materials carts shall carry stickers, labels, or other identifying markings indicating the materials that can and cannot be placed in each container.

2. All containers that are not currently in Contractor’s inventory shall include a label with the following: primary materials accepted; a clear indication of prohibited container contaminants; and, notification forbidding hazardous waste and describing proper disposal thereof. Design for the labels shall be approved by City prior to Contractor’s ordering of labels. Lids shall be replaced when current in-mold labels or other container markings become worn but no later than 90 days of request from City or customer. Information on the containers shall include the telephone number to call Contractor for bulky item pick-ups and for general customer service. Contractor may also add to the required label information a QR code that can be scanned by the customer’s personal digital devices, including cell phones, to allow the customer to review information including container materials accepted, City of Brea Second Amended/Restated Franchise Agreement

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prohibited container contaminants, and other information concerning SB 1383 programs that can be updated over time to reflect new information or program changes. All containers shall be labeled in accordance with CalRecycle requirements and applicable law. Labels shall be designed to include English, Spanish, and Korean, and Traditional Chinese. If utilized, container labeling shall be on the top of the lid and/or on the body of the cart and shall be reviewed and approved by City.

E. Repair and Replacement of Containers; Inventory.

1. Contractor shall be responsible for repairing or replacing containers when Contractor determines the container is no longer suitable for service or when City or the customer requests replacement of a container that does not properly function, leaks, is damaged, or is otherwise not fit for service. Contractor shall be responsible for acquiring and providing the replacement containers. Contractor shall repair or replace all damaged or broken containers within three working days of a customer or City request. Minor cracks, holes, and other damages to hinges, wheels, axle, hardware, and other component parts shall be readily repairable by Contractor personnel. All repairs shall restore the cart to its full functionality.

2. Contractor shall maintain a sufficient inventory of containers to accommodate new customer requests for service, requests for change in service levels (size, type, or number of containers) from current customers, and requests for replacement due to damage. All replacement containers requested by customers and any newly deployed containers for new services shall be new and SB 1383 color compliant.

3. Contractor shall provide to single-family residential customers at least one free cart replacement for the 12-month period July 1 – June 30 of any contract year for any reason, upon customer request. If a customer requests more than one cart replacement during the period July 1 to June 30 of any contract year, then Contractor shall make carts available at the City-approved rate for such services. In addition, single-family residential customers may also request one cart size exchange per rate period at no charge. All such containers shall be provided within three working days of request. Contractor’s failure to comply with the container requirements may result in assessment of liquidated damages in accordance with Section 12.6.

4. Bins shall be replaced on Contractor’s normal replacement schedule and any new bins placed into service shall comply with the color and labeling requirements of SB 1383. All refuse, source separated recyclable materials, and/or organic materials bins at a customer location shall be uniform in color.

F. Maintenance, Cleaning, Painting.

1. Containers shall be maintained in a safe, serviceable, and functional condition, and present a clean appearance. Contractor shall repair or replace all customer containers damaged by collection operations in accordance with standards specified in this Section unless damage is caused by the customer’s gross negligence, in which case, the customer may be billed for repair or replacement of container at the City-approved rate. All containers shall be maintained in a functional condition.

2. Contractor shall steam clean and/or repaint all customer containers as needed to present a clean appearance. Contractor shall offer steam cleaning service (or clean container exchange) to customers requesting such service and may charge customers for such cleaning (or container exchange).

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3. Contractor shall remove graffiti from all customer containers within two working days or notification at no additional charge.

G. Monitoring of Container Enclosures.

1. A container may be considered overfilled when discarded materials project above its rim in a manner that impedes the complete closure of a container’s lid and/or when discarded materials are placed outside the container and/or allowed to accumulate, making access to the container unsafe for collection.

2. In the event that a multi-family dwelling or bin commercial customer overfills its bin(s), Contractor shall follow the following procedures in an effort to correct the problem, charge customer in accordance with the approved rate schedule, and/or, if necessary, increase service levels. For any over-fill occurrences, Contractor will document occurrence with a photograph. Contractor shall send a notification to the customer, including a photograph of the overage, and a statement advising of service alternatives including right-sizing opportunities, as well as notifying the customer of an overflow charge and of a possible increase in service level and the related costs. Notification of over-fill can occur via e-mail, invoice statement, or other City approved method. Contractor shall document in its records the location of the encountered overage, a photograph, as well as the outreach material provided to the customer. Contractor shall provide this information to City upon request.

6.7 Personnel
A. General. Contractor shall furnish such qualified personnel as may be necessary to perform this Agreement in a safe and efficient manner. Contractor shall assure that its employees present a neat appearance and conduct themselves in a courteous manner. Contractor shall not permit its employees to accept, demand, or solicit, directly or indirectly, any additional compensation, or gratuity from customers or members of the public.

B. Driver Qualifications. Drivers shall have in effect a valid license, of the appropriate class, issued by the DMV. Contractor shall use the DMV’s Class II employer “Pull Notice Program” to monitor its drivers for safety.

C. Safety Training. Contractor shall provide suitable operational and safety training for all employees who operate collection vehicles or equipment. Contractor shall train its employees to identify, and not to collect, excluded waste. Upon request, Contractor shall provide City a copy of Contractor’s safety policy and safety training program, the name of its safety officer, and the frequency of its trainings.

D. Designated Staff.

1. Contractor’s Contract Administrator. Contractor shall designate at least one qualified employee as City’s primary point of contact with Contractor who is principally responsible for collection operations and resolution of service requests and complaints. Such individual shall be empowered to negotiate on behalf of and bind Contractor with respect to any changes in scope, dispute resolution, compensation adjustments, and service-related matters. Such individual is defined as Contractor’s Contract Administrator. The City Manager shall be made aware of the name, position, e-mail, and telephone number of this individual, and in the event the Contractor’s Contract Administrator is changed, Contractor shall notify the City Manager within 48 hours of the change.

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2. Field Supervisor. Contractor shall designate one qualified full-time employee as supervisor of field operations. At least 50% of the field supervisor’s time shall be dedicated to field checking on collection operations, including responding to customer requests, inquiries, and complaints.

3. Recycling Coordinator/Sustainability Advisors; Route Auditors. Contractor shall dedicate the equivalent of one full-time recycling coordinator/sustainability advisor and the equivalent of one-half of a full-time route auditor or compliance monitor to City to complete outreach to customers and develop and implement all public education and outreach activities required under this Agreement. The recycling coordinator/sustainability advisor and route auditors shall conduct outreach, promote waste reduction, recycling, diversion programs, provide technical assistance to multi-family and commercial customers, and upon City request, assist with the distribution of City purchased kitchen pails. a. The recycling coordinator/sustainability advisor shall work exclusively on City programs and services and shall not have other non-City responsibilities or other City responsibilities not related to recycling coordinator/sustainability advisor responsibilities in Brea.
b. The recycling coordinator/sustainability advisor shall visit each school located within Brea each rate period to discuss environmental issues with students, read books, and facilitate craft activities.
c. Contractor shall provide a fully trained and experienced recycling coordinator/ sustainability advisor. In the event of a resignation, Contractor shall have 90 calendar days to provide a replacement.
d. At any time, City may, for good cause, request that a Recycling Coordinator/Sustainability Advisor be reassigned to no longer perform any work relating to this Agreement and City shall provide a statement describing the specific good cause reason for such request. Contractor shall promptly review the request and meet and confer with City. Upon confirmation of good cause, Contractor shall remove the identified employee(s) from performing any work related to this Agreement as allowed by and subject to the provisions of any applicable collective bargaining agreement. As used herein, “good cause” means: adjudicated criminal conduct following a trial or plea; conduct that is agreed by the parties to be a threat or harm to persons or property; or, that is agreed by the parties to be socially unacceptable. e. Contractor shall afford City a reasonable opportunity to review, request modifications to, and approve all outreach and educational materials including print, radio, television, or internet media before publication, distribution, and/or release. The recycling coordinator/sustainability advisor shall also work cooperatively with any City-appointed outreach and education consultant.

E. Key Personnel.

1. Contractor shall make every reasonable effort to maintain the stability and continuity of its staff assigned to perform this Agreement. Contractor shall notify City of any changes in Contractor’s key staff assigned to perform this Agreement.

2. Notwithstanding City’s approval of Contractor’s personnel, Contractor shall not be relieved from any liability resulting from the work performed under this Agreement, nor shall City of Brea Second Amended/Restated Franchise Agreement

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Contractor be relieved from its obligation to ensure that its personnel maintain all requisite certifications, licenses, and the like.

3. At any time, City may, for good cause, request that any of Contractor’s non-management employees be reassigned such that they no longer perform any work relating to this Agreement and City shall provide a statement describing the specific good cause reason for such request. Contractor shall promptly review the request and meet and confer with City.

Upon confirmation of good cause, Contractor shall remove the identified employee(s) from performing any work related to this Agreement as allowed by and subject to the provisions of any applicable collective bargaining agreement. The vacated position(s) shall be filled by Contractor with a suitable replacement within 10 calendar days or as soon thereafter as practicable. As used herein, “good cause” means: adjudicated criminal conduct following a trial or plea; conduct that is agreed by the parties to be a threat or harm to persons or property; or, conduct that is agreed by the parties to be socially unacceptable.

6.8 Hazardous Waste Inspection and Handling
A. Inspection Program and Training.

1. Contractor shall develop a load inspection program that includes the following components:
(i) personnel and training; (ii) load checking activities; (iii) management of wastes; and, (iv) record keeping and emergency procedures.

2. Contractor’s load checking personnel, including its collection vehicle drivers, shall be trained in: (i) the effects of hazardous substances on human health and the environment; (ii) identification of prohibited materials; and, (iii) emergency notification and response procedures. Collection vehicle drivers shall inspect containers before collection when practical.

B. Response to Excluded Waste Identified During Collection.

1. If Contractor determines that material placed in any container is excluded waste or presents a hazard to Contractor’s employees, then Contractor may refuse to accept such material. The generator shall be contacted by Contractor and requested to arrange proper disposal. If the generator cannot be reached immediately, then Contractor shall, before leaving the premises, leave a non-collection notice that indicates the reason for refusing to collect the material and lists the phone number of a facility that accepts the excluded waste or a phone number of an entity that can provide information on proper disposal of the excluded waste.

Under no circumstances shall Contractor’s employees knowingly collect excluded waste or remove unsafe or poorly containerized excluded waste from a container.

2. If excluded waste is found in a container or collection area that could possibly result in imminent danger to people or property, Contractor shall immediately notify the Brea Fire Department.

C. Response to Excluded Waste Identified at Processing or Disposal Facility. Materials collected by Contractor shall be delivered to the approved facilities for purposes of processing or disposal. In the event that load checkers or equipment operators at such facility identify excluded waste in the loads delivered by Contractor, such personnel shall remove these materials for storage in approved, on-site, excluded waste storage container(s). Contractor shall arrange for removal of the excluded wastes at its cost by permitted haulers in accordance with applicable laws. Contractor may at its sole expense attempt to identify and recover the cost of disposal from the generator. If the City of Brea Second Amended/Restated Franchise Agreement

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generator can be successfully identified, the cost of this effort, as well as the cost of disposal shall be chargeable to the generator.

6.9 Contract Management
A. Contractor’s Contract Administrator shall be responsible for working closely with the City Manager in the monitoring and administration of this Agreement.

B. Contractor’s Contract Administrator shall meet and confer with the City Manager to resolve differences of interpretation and implement and execute the requirements of this Agreement in an efficient and effective manner that is consistent with the stated objectives.

C. The City Manager and Contractor’s Contract Administrator shall hold contract management meetings monthly or at such other frequency as designated by the City Manager. This meeting is intended to review the status of Contractor’s implementation of programs and services, coordinate shared efforts, and such other agenda items as are deemed appropriate.

D. From time to time the City Manager may designate other agents of City to work with Contractor on specific matters. In the event of a dispute between the City Manager’s designee and Contractor, the City Manager’s determination shall be conclusive.

E. The City Manager shall have the right to observe and review Contractor operations and Contractor’s processing facilities and enter premises for the purposes of such observation and review, including review of Contractor’s operations, maintenance, and safety records, during reasonable hours with reasonable notice. In no event shall Contractor prevent access to such premises for a period of more than three calendar days after receiving such a request.

6.10 Minimum Diversion Requirements
A. General.

1. Contractor warrants and represents that it is aware of and familiar with City’s current Source Reduction and Recycling Element, that it is familiar with City’s waste stream, and that it has the ability to provide sufficient programs and services to ensure City will meet or exceed the diversion goals (including amounts of discarded materials to be diverted, time frames for diversion, and any other requirements) set forth in AB 939, AB 341, AB 1826, and SB 1383, and that it shall do so without imposing any costs or fees other than those set forth in the attached Exhibit D, subject to changes in applicable laws. Contractor acknowledges that it is responsible for ensuring that its various programs achieve the applicable CalRecycle 50% per capita diversion requirements at the Effective Date and that in the absence of a change in applicable laws it may be required to modify its programs from time to time, at no additional cost to City or customers, to meet such diversion requirements. Contractor specifically acknowledges that City’s current mandated diversion goal upon the Effective Date as set forth pursuant to the applicable laws is 50% of all solid waste (currently set per AB 939) and that this diversion rate is subject to modification by the Legislature. In the event of a change in applicable laws, including that new programs are required to meet a diversion goal in excess of 50% of all solid waste, the parties shall meet and confer in good faith in advance to determine a fair and reasonable adjustment to the maximum rates set forth in Exhibit D in order to compensate Contractor for implementing such new programs.

2. Contractor shall divert from landfilling the state-mandated construction and demolition debris diversion percentage of all construction and demolition debris loads. Contractor shall City of Brea Second Amended/Restated Franchise Agreement

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provide a diversion report for each construction and demolition project performed by Contractor.

B. Implementation of Additional Diversion Services. In the event City does not meet the CalRecycle 50% per capita of all solid waste generated diversion goal, City may direct Contractor to perform additional services (including the implementation of new diversion programs) or modify the manner in which it performs existing services, and Contractor shall do so and may request a compensation adjustment under Section 4.6. Pilot programs and innovative services that may entail new collection methods, and use of new or alternative waste processing and disposal technologies, are included among the kinds of changes that City may direct.

6.11 Customer Participation Compliance Requirements
General. The minimum required level of customer parƟcipaƟon that must be achieved by Contractor on or before May 1, 2025 for residenƟal customers and July 1, 2025 for commercial customers and annually thereaŌer includes the following:

6.11.1 SB 1383 Programs
A. Residential Premises. Contractor shall fully implement a residential organic materials diversion program where all residential premises are provided the required containers to comply with SB 1383.

B. Commercial Premises. Contractor shall implement and maintain an SB 1383 compliant commercial recycling and organic materials diversion program with the goal of providing recycling and organic materials containers to all customers required to have such containers under CalRecycle requirements, unless the customer has been granted a waiver per the City Code or the customer otherwise complies via third-party program, self-haul, or back-haul programs.

6.11.2 Contractor Has Maintained Full Implementation of All AB 341 and AB 1826 Diversion Programs
Contractor shall implement and maintain AB 341 and AB 1826 diversion programs such that all commercial customers required to have such programs are subscribed to the Contractor-provided program, unless the customer has been granted a waiver per the City Code or the customer otherwise complies via third-party program, self-haul, or back-haul programs.

6.11.3 Non-Compliant Customers
Contractor shall document any customers that are not in compliance with the required mandatory programs per AB 341, AB 1826, and SB 1383, and forward the list of non-compliant customers to City.

ARTICLE 7.

RECORD KEEPING AND REPORTING

7.1 Record Keeping
A. Contractor shall maintain customer contact data, customer service, accounting, statistical, operational, programmatic, and other records, and associated documentation, related to its performance as shall be necessary to provide detailed and accurate reports under this Agreement and to demonstrate compliance with this Agreement and applicable law. Unless otherwise required in this Article, Contractor shall retain all such records and data for four years after expiration or City of Brea Second Amended/Restated Franchise Agreement

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termination of this Agreement or such longer period as required by applicable law. Records and data shall be in chronological and organized form that is readily and easily interpreted to facilitate the flexible use of data to structure reports. Contractor’s records shall be stored in one on site central location, physical or electronic, or at such off-site storage location that can be readily accessed by Contractor. Upon request, and subject to limitations on non-disclosure of confidential and proprietary customer information of Contractor, any such non-confidential records shall be made available to City within five working days for City to review at Contractor’s office. As used herein, “confidential and proprietary information” means customer identifying information and service or credit history and other customer financial information that is subject to state or federal privacy laws protecting customers.

B. Contractor shall maintain adequate record security to preserve records from events that can be reasonably anticipated such as a fire, theft, and an earthquake. Electronically maintained data and records shall be protected and backed-up. City may require Contractor to maintain customer service and compliance records using a City-approved web-based software platform, at Contractor’s expense. To the extent that Contractor utilizes its computer systems to comply with record keeping and reporting requirements, Contractor shall, on a monthly basis, save all systemgenerated reports supporting those record keeping and reporting requirements in a static format in order to provide an audit trail for all data required by City.

C. At a mutually agreed upon time during normal business hours, but within five working days of a request from City, Contractor shall provide access to City at its offices its data and records with respect to the matters covered by this Agreement and applicable law. Contractor shall permit City to audit, examine, and make excerpts or transcripts from such data and records and make copies of all data relating to all matters covered by this Agreement and applicable law, all at City’s expense.

D. If City receives a CPRA request seeking disclosure of information Contractor has designated as confidential and proprietary, then City shall promptly notify Contractor of the request and provide Contractor a reasonable opportunity to comment on the pending request before City acts upon it.

Contractor may seek a court order to limit or enjoin disclosure of such records. In the event City is subject to an action seeking to enforce the CPRA for any Contractor information designated confidential and proprietary and withheld from disclosure, Contractor shall defend and indemnify City in such litigation, which indemnity shall cover all of City’s costs and expenses including attorney’s fees.

E. City views its ability to defend itself against CERCLA and related litigation as a matter of great importance. Contractor shall maintain records that can establish where recyclable materials, organic materials, and solid waste collected were transferred, processed, or disposed. This provision shall survive the expiration or termination of this Agreement. Contractor shall maintain these records for a minimum of five years beyond expiration or termination of this Agreement or such longer period as required by applicable law. Contractor shall provide these records to City (upon request or at the end of the record retention period) in an organized and indexed manner rather than destroying or disposing of them.

7.2 Report Submittal Requirements
A. The parties acknowledge that City will require reporting by Contractor at various intervals by which information important to City can be compiled and analyzed. The parties shall work together to address City’s needs with respect to the information to be contained in reports prepared by Contractor. The following is intended as a starting point to have established an objective baseline for reporting, but the frequency and content of the reports may be changed by consensus of the City of Brea Second Amended/Restated Franchise Agreement

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parties, which shall be memorialized in a writing signed by the City Manager and Contractor’s Contract Administrator. Records related to performance of this Agreement shall be maintained by Contractor in forms and by methods that facilitate flexible use of data contained in them to structure reports, as needed. The format of each report shall be approved by City. Contractor shall submit all reports in an electronic format compatible with City’s software/computers at no charge to City. Monthly reports shall be submitted within 20 calendar days after the end of the report month. Quarterly reports shall be submitted within 20 calendar days after the end of the calendar quarter. Annual reports shall be submitted within 45 calendar days after the end of the calendar year.

B. Monthly, quarterly, and annual reports shall include all data and information described in Exhibit F, unless otherwise specified under this Agreement.

C. Contractor may propose report formats that are responsive to the objectives and audiences for each report. The format of each report shall be approved by City in its sole discretion. City may review and request changes to Contractor’s report formats and content and Contractor shall not unreasonably deny such requests.

D. Contractor shall submit all reports to City electronically via e-mail using software acceptable to City.

City may require Contractor to maintain records and submit the reports through use of a Cityselected web-based software platform, at Contractor’s expense.

E. City reserves the right to require Contractor to provide additional reports or documents as required for the administration of this Agreement or compliance with applicable law.

F. Upon request of either of the parties, but no more than two times per year, City and Contractor will meet and confer about the current reporting requirements and templates utilized for the prior calendar year to discuss updates or modifications to the formatting or additional information as required by applicable law.

7.3 System and Services Review
A. Hearing. City may hold an administrative hearing each year at which Contractor shall be present and shall participate to review the solid waste collection, processing, and recycling system and services. It is City’s intent to conduct any system and services review concurrently with any performance review.

B. Contractor Report. Sixty days after receiving notice from City, Contractor shall submit a report to City regarding the solid waste collection, processing, and recycling system.

C. Review; Scope. Topics for discussion and review at the system and services review hearing shall include services provided, Contractor’s performance, cost and economic and technological feasibility of providing new services, application of new technologies, customer complaints, rights of privacy, amendments to this Agreement, developments in the law, new initiatives for meeting or exceeding AB 939 and SB 1383, or goals and regulatory constraints of other applicable law.

D. Additional Topics. Each party may select additional topics for discussion at any systems and services review hearing.

E. City Report. Not later than 60 days after the conclusion of each system and service review hearing, City shall issue a report. The report shall include a listing of any solid waste, processing, and recycling services not then being provided to City that are considered technically and economically City of Brea Second Amended/Restated Franchise Agreement

3074601.6
feasible by City, together with the anticipated costs associated with such services and proposals for generating program revenue to pay for such services in alignment with Sections 4.6 and 9.3.

7.4 Biennial Audit
A. General.

1. Contractor shall fund biennial audits as described below. The scope of the audit, and auditing party, will be determined by City and the scope may include:
a. Compliance with this Agreement.
b. Customer service levels and billing.
c. Fee payments.
d. Receipts.
e. Tonnage.
f. Complaint log.
g. Compliance with mandatory commercial recycling, mandatory commercial organics recycling, and SB 1383.
h. Verification of diversion rate.

2. The first audit is to be performed during the fourth quarter of 2025, and every two years thereafter. Contractor shall reimburse City the cost of such audits up to $50,000 for the first audit and up to $50,000 for each subsequent biennial audit. The up to $50,000 amount in subsequent years shall be adjusted annually by 3% per year.

3. Should an audit by City disclose that franchise or other fees payable by Contractor were underpaid by 3% or more, or that more than 2% of customers were inaccurately billed, Contractor shall reimburse City for the actual cost of the audit to the extent it exceeded $50,000.

B. Payments and Refunds. Should an audit by City disclose that the franchise fees payable by Contractor were underpaid or that customers were overcharged for the period under review, Contractor shall pay to City any underpayment of franchise fees and/or refund to customers any overcharges within 30 calendar days following the date of the audit. In the event customers were undercharged, single-family customers may be billed for up to 12 months of services not previously billed and all other customers may be billed for up to 24 months of services not previously billed.

In the event customers were overcharged, Contractor shall provide a refund for up to 24 months of overcharged services.

7.5 SB 1383 Record Keeping Software
Contractor shall uƟlize the City provided SB 1383 soŌware that allows access to both parƟes, to integrate outreach efforts to customers within Brea, store certain reports required by this ArƟcle and Exhibit F, and monitor addiƟonal data required to be made available to CalRecycle. City shall provide Contractor on-line access to the database for real-Ɵme uploading and monitoring of data.

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ARTICLE 8.

CONTRACTOR’S CONSIDERATION

8.1 Franchise Fee
A. General. Contractor acknowledges that it, and not customers, is to pay a 10% franchise fee to City as consideration for this Agreement. Accordingly, neither Contractor’s bills nor City’s bills shall include separate itemization of a “franchise fee” or other similar designation. Finally, Contractor acknowledges the franchise fee is a cost paid solely by Contractor from its profits.

B. Contractor Franchise Fee. Contractor shall pay City an amount equal to 10% of all gross receipts, excluding compactor rental charges, as and for a franchise fee for services directly billed by Contractor pursuant to Section 5.7.3 above. The payment of a franchise fee by an end user shall not be considered payment for franchised services. Contractor shall remit the franchise fee to City pursuant to the provisions of Exhibit D, and without invoice from City. For the avoidance of doubt, the franchise fee shall be based on Contractor’s actual receipts from Contractor’s billings to its Customers.

C. Contractor Billed Fee Remittance. The franchise fee for customers billed directly by Contractor shall be paid to City monthly on or before the 20th day of each month. Should any such due date fall on a weekend or holiday in which City's business offices are closed, payment shall be due on the first day thereafter in which City’s business offices are open.

D. City Billed Fee Retention. City will deduct the 10% franchise fee from its payments to Contractor for customers billed directly by City pursuant to Section 5.7.2 above.

E. Fee Remittance After Term. The franchise fee shall apply to gross receipts of Contractor actually collected after expiration or termination of this Agreement and relating to Contractor's performance of this Agreement. Franchise fee payments shall be accompanied by a statement certified by an officer of Contractor attesting to the accuracy of the amounts paid and setting forth the basis for their calculation in a manner acceptable to City.

8.2 AB 939 Administrative Fees
Pursuant to Public Resources Code SecƟon 41902, Contractor shall pay or collect, as the case may be, an AB 939 administraƟve fee as may be established by City Council resoluƟon. Following 30 days’ prior wriƩen noƟce by City to Contractor, any fee established pursuant to this SecƟon shall be payable by Contractor to City concurrent with the payment of franchise fees.

8.3 Recyclable Materials Revenues
Contractor shall provide to City residenƟal customers 50% of the Contractor revenues from the sales of recovered residenƟal recyclable materials by calculaƟng a residenƟal customer rebate as shown in Exhibit E, Page 5, together with supporƟng data. This rebate shall be applied annually to the rate adjustment calculaƟons as shown in Exhibit E, Page 1.

8.4 Edible Food Recovery Funding
On or before June 30, 2025, and annually thereaŌer during the term, Contractor shall provide City with funding (the “Edible Food Recovery Payment”) to assist City with contracƟng with third parƟes that will facilitate compliance with City’s obligaƟons under 14 CCR Chapter 12, ArƟcle 10. The Edible Food Recovery City of Brea Second Amended/Restated Franchise Agreement

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Payment due on or before June 30, 2025, shall be $45,000. ThereaŌer, the amount of the Edible Food Recovery Payment shall be increased based on the percentage change in the applicable published index as specifically set forth in Exhibit E herein for commercial rate adjustments.

8.5 Payment Schedule and Late Fees
A. Checks for franchise fee and recyclable revenue shall be payable to the City of Brea and shall be mailed or otherwise delivered to City’s Finance Department.

B. Contractor payments are due on the 20th day of the month and shall be considered late if they are received after the 25th day of any month. In the event Contractor fails to timely make any of the payments required by this Agreement by the 25th day of any month, Contractor shall pay to City an additional sum of money equal to 5% of the amount due. This amount is required to defray those additional expenses and costs incurred by City by reason of the late payment including the cost of administering, accounting for, and collecting the late payment and the cost to City of postponing services and projects necessitated by the delay in receiving the revenue. In addition to any other remedy provided by law, any amounts not paid to City by Contractor within 60 days of the due date shall be subject to interest in the amount of 10% per annum, calculated on a daily basis for each day such sums remain past due.

8.6 Other Fees
City shall reserve the right to establish other fees, or negoƟate changes to fees beyond the regular annual adjustments described above as it deems necessary, to the extent that such further adjustments are also included in the adjustments to the approved rates.

ARTICLE 9.

CONTRACTOR’S COMPENSATION AND RATE SETTING

9.1 General
Contractor shall perform the responsibiliƟes and duƟes described in this Agreement in consideraƟon of the right to receive compensaƟon for services. CompensaƟon provided for in this ArƟcle shall be the complete compensaƟon due to Contractor pursuant to this Agreement for all labor, equipment, materials and supplies, taxes, insurance, bonds, overhead, disposal, recycling, processing, transfer, profit, and all other things necessary to perform all the services required by this Agreement.

9.2 Initial Rates
The rates for the rate period ending June 30, 2026, shall not exceed those set forth in Exhibit D. Contractor has reviewed these maximum rates and agrees they are reasonably expected to generate sufficient revenues to provide adequate compensaƟon. Unless and unƟl the maximum rates set forth in Exhibit D are adjusted, Contractor will provide the services required by this Agreement, charging no more than the maximum rates authorized by Exhibit D, except as provided herein in this ArƟcle.

9.3 Schedule of Future Adjustments
Beginning with rate period two (July 1, 2026 to June 30, 2027) and for all subsequent rate periods, either party may request an annual adjustment to the maximum rates shown in Exhibit D, excepƟng that City of Brea Second Amended/Restated Franchise Agreement

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Contractor shall be enƟtled to those adjustments in rates as provided in SecƟon 9.4. For all inflaƟonary adjustments, Contractor shall submit noƟce in wriƟng by March 1 of the same year based on the method of adjustment described in SecƟon 9.4. Failure to submit a wriƩen request by March 1 shall be conclusive as to Contractor’s decision not to proceed with an increase for the subsequent year. If any rates would decline based upon SecƟon 9.4 calculaƟons and a rate decrease is not implemented, the subsequent rate adjustment shall be based upon the changes in indices since the previous rate adjustment instead of the change over the prior year.

9.4 Method of Adjustments

9.4.1 General
Pursuant to SecƟon 9.3, the Contractor may request an adjustment to the maximum rates according to the method described below and the formulas shown in Exhibit E, subject to review and approval of City.

All future adjustments are to be effecƟve July 1. The rate adjustment calculaƟons shall be separately performed for all rates (Exhibit E).

9.4.2 Cost Component and Rate Adjustment Indexes
The approved rates consist of the following cost components, followed by the iniƟal weighƟngs of each component. Each cost component may be adjusted by the change in the corresponding index as provided below. See SecƟon 9.4.3 for detailed rate adjustment procedures and Exhibit E for examples of rate adjustment calculaƟons.

RESIDENTIAL AND COMMERCIAL/INDUSTRIAL SERVICES COST COMPONENTS Cost
Component
% of Costs Rate Adjustment Index Residen
Ɵal
Commercial/
Industrial
A. CollecƟon 85.0% 85.0% Stair step collecƟon component from CPI to GTCI as shown in Exhibit E, Page 3.

B. Disposal 15.0% 15.0% Gate rate at the County landfills as of July 1 (as established under the County Waste and Recycling
WDA).

Total 100.0% 100.0%
Annual Adjustments to Landfill Disposal Component of Rates It is the intenƟon of the parƟes that the landfill disposal component associated with any of the maximum rates as set forth in Exhibit D shall be a pass-through component included in the rates subject to City and Contractor agreeing on the allocaƟon of the landfill disposal component of the rate across residenƟal, commercial, industrial, and mulƟfamily sectors. AŌer the effecƟve date of this Agreement, rates shall be adjusted annually on each adjustment date as adjusted by the County pursuant to the County Agreement or any successor agreement then in effect to reflect the direct increase or decrease in the actual landfill disposal (Ɵpping) fees incurred by Contractor for disposal of solid waste collected pursuant to this Agreement. On the effecƟve date of this Agreement, the County Agreement rate is $42.55 per ton City of Brea Second Amended/Restated Franchise Agreement

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delivered to the County system. In the event an increase occurs in applicable landfill Ɵpping fees at a Ɵme other than an annual adjustment date, Contractor shall receive an adjustment to the maximum rates applicable to the landfill disposal component pursuant to this secƟon.

9.4.3 Rate Adjustment Calculations
A. Residential services rates and commercial/industrial services rates will be adjusted using the same method but will be calculated separately due to the differences in the weightings of the collection and disposal components, as well as the collection component stair step for each customer type, as listed in Section 9.4.2 and Exhibit E, Page 3.

1. Step One. Calculate the percentage increase or decrease in collection and disposal component indices listed in Section 9.4.2. The increase or decrease in the collection indices will be for the change in the average annual published indices as shown in Exhibit E, Pages 3 and 4. The average annual change for the CPI or GTCI (as shown in Exhibit E, Pages 3 and 4) will be calculated based on the 12 months ended December prior to the rate adjustment date, and the 12 months ended the prior December.

The disposal component will be based on the actual percentage change in the gate rate at the County landfills.

2. Step Two. For the first-rate adjustment, cost components are weighted as listed in Section

9.4.2. For subsequent rate adjustments, the relative weights of the collection and disposal cost components will be determined in Step Four of the prior year’s rate adjustment.

Multiply the percentage changes for the collection and disposal cost components, as determined in Step One, by that component’s weighting as a percentage of total cost.

3. Step Three. Multiply the total weighted percent change from Step Two by the existing maximum residential services rates and commercial/industrial services rates to determine the increase or decrease in maximum rates. Then add (subtract) the changes in rates to (from) the existing maximum rates to determine the new maximum rates.

Apply any City maintenance service costs and the residential recycling rebate per Section 8.3.

4. Step Four. Recalculate weightings for the following year based on these changes.

9.5 Extraordinary Adjustments
A. Either party may request an adjustment to maximum rates at reasonable times other than that allowed under Section 9.3 in the event of extraordinary changes in the cost of providing service under this Agreement, including requests related to change in law. Such changes shall not include changes in recyclable materials or organic waste processing costs, changes in the market value of recyclable materials, inaccurate estimates by Contractor of its proposed cost of operations, unionization of Contractor’s work force, or change in wage rates or employee benefits.

Extraordinary rate adjustments may not be applied retroactively.

B. For each request for an adjustment to the maximum rates Contractor shall prepare a schedule documenting the extraordinary costs. Such request shall be prepared in a form acceptable to City with support for assumptions made by Contractor in preparing the estimate. Contractor shall also submit a schedule showing how its total costs and total revenues have changed over the past three years for the services provided under this Agreement.

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C. Contractor shall provide to City a report of its annual revenues and expenses for the services provided in Brea, and City shall have right to audit this information in connection with City’s review of Contractor’s rate adjustment request. City may consider increases or decreases in the Contractor’s total revenues and total cost of services when reviewing an extraordinary rate adjustment request and City’s determination will be final. A rate adjustment request made in response to a new service requested by City will be determined in accordance with Section 4.6.

9.6 Limitations on Rate Adjustments
At least 45 days prior to adjusƟng any rate(s) charged to customers, Contractor shall provide wriƩen noƟce to City of its intent to adjust such rate(s) and the amount of such adjustment. Contractor shall be enƟtled to implement the intended adjustment to such rate(s) unless City determines that the adjusted rates will exceed the then-current maximum rates as set forth in Exhibit D.

ARTICLE 10.

INDEMNITY, INSURANCE, AND PERFORMANCE BOND

10.1 Indemnification
A. General. To the maximum extent permitted by law, Contractor shall indemnify, defend with counsel acceptable to City, and hold harmless City and its officers, officials, employees, volunteers, and agents from and against any and all claims, liability, loss, injuries, damage, expense, and costs (including costs and fees of litigation, including reasonable attorney’s and expert witness fees) (collectively, “Damages”) of every nature arising out of or in connection with Contractor’s performance, and the performance of any subcontractor or agent of Contractor, under this Agreement or Contractor’s failure to comply with any of its obligations contained in the Agreement, except to the extent such loss or damage was caused by the negligence or willful misconduct of City. This Section shall survive the expiration or termination of this Agreement and shall not be construed as a waiver of City’s legal and/or equitable rights.

B. Excluded Waste.

1. Contractor acknowledges that it is responsible for compliance with applicable law.

Contractor shall not knowingly store, transport, use, or dispose of any excluded waste except in strict compliance with applicable law.

2. If Contractor negligently or willfully mishandles excluded waste, Contractor shall at its sole expense promptly take all investigatory and/or remedial action reasonably required for the remediation of such environmental contamination. Prior to undertaking any investigatory or remedial action, however, Contractor shall first obtain City’s approval of any proposed investigatory or remedial action. Should Contractor fail at any time to promptly take such action, City may undertake such action at Contractor’s sole cost and expense, and Contractor shall reimburse City for all such expenses within 30 calendar days of being billed for those expenses. These obligations are in addition to Contractor’s indemnity, defense, and hold harmless obligations.

3. Notwithstanding the foregoing, Contractor’s duties under this Paragraph shall not extend to any claims arising from the disposal of solid waste at the designated disposal facility, including claims arising under CERCLA, unless such claim is a direct result of Contractor’s negligence or willful misconduct.

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C. Related to AB 939, AB 341, and SB 1383. Contractor’s duty to defend and indemnify herein includes all fines and/or penalties imposed by CalRecycle, if the requirements of AB 939, AB 341, AB 1826, and/or SB 1383 are not met by Contractor with respect to Contractor’s obligations under this Agreement, and such failure is: (i) solely due to the failure of Contractor to meet its obligations under this Agreement; or, (ii) solely due to Contractor delays in providing information that prevents Contractor or City from submitting reports to regulators in a timely manner. This indemnity is subject to the provisions of Public Resources Code Section 40059.1.

D. Related to Proposition 218.

1. Should there be a change in law or a new judicial interpretation of applicable law, including California Constitution Articles XIII C and XIII D, that impacts the rates for the collection services, the parties shall meet to discuss the impact of such change in law on this Agreement.

2. If a rate adjustment determined by the parties to be appropriate to compensate Contractor for increases in costs as described in this Agreement cannot be implemented for any reason, then Contractor shall be granted the option to negotiate with City, in good faith, a reduction of services equal to the value of the rate adjustment that cannot be implemented. If the parties are unable to reach agreement about such a reduction in services, then Contractor may terminate this Agreement upon one year’s prior written notice to City. In such event the parties shall each be entitled to payment of amounts due for contract performance through the date of termination but otherwise will have no further obligation to one another unless this Agreement specifically states otherwise, after the date of such termination. Should a court of competent jurisdiction determine that Contractor cannot charge and/or increase its rates for charges related to franchise fees and governmental fees and charges, Contractor shall reduce the rates it charges customers a corresponding amount, providing such fees, reimbursements, rates and/or charges disallowed by the court are not related to the cost of providing service hereunder and had been incorporated in the rates charged by Contractor.

3. Nothing herein is intended to imply that California Constitution, Articles XIII C or XIII D, apply to the rates established for services provided under this Agreement. Rather this Section

10.1.D is provided merely to allocate risk of an adverse judicial interpretation between the parties.

4. The cost of all printing, copying, and mailing notices related to such procedural requirements shall be Contractor’s sole responsibility.

5. In the event that any rate adjustments provided for in Section 9.3, 9.4, or 9.5 are not implemented by City solely by reason of a 50% protest lawfully lodged with City in accordance with the requirements of Proposition 218, Contractor may, in its sole discretion, either: (i) accept that the rates will remain at the rates in effect prior to the scheduled adjustment or the requested rate increase; (ii) request in writing that City negotiate in good faith regarding reductions in programs, services, or fees under this Agreement to accommodate any materially adverse financial impact on Contractor’s ability to provide any collection services under the Agreement that has been caused by the failure to approve the adjustment; or, (iii) terminate this Agreement by providing City with 180 days’ prior written notice.

E. CalPERS Eligibility Indemnification.

1. Contractor’s employees, agents, or subcontractors providing service under this Agreement shall not: (i) qualify for any compensation and benefit under CalPERS; (ii) be entitled to any City of Brea Second Amended/Restated Franchise Agreement

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benefits under CalPERS; (iii) enroll in CalPERS as an employee of City; (iv) receive any employer contributions paid by City for CalPERS benefits; or, (v) be entitled to any other CalPERS-related benefit by reason of the services provided under this Agreement that would accrue to a City employee. Contractor’s employees, agents, or subcontractors waive any claims to benefits or compensation described in this Section. This Section applies to Contractor notwithstanding any other law to the contrary.

2. If Contractor’s employees, agents, or subcontractors providing services under this Agreement claim, or are determined by a court of competent jurisdiction or the CalPERS to be eligible for enrollment in CalPERS, Contractor shall indemnify, defend, and hold harmless City for the payment of any employer and employee contributions for CalPERS benefits on behalf of the employee as well as for payment of any penalties and interest on such contributions that would otherwise be the responsibility of City.

3. Contractor’s compensation under this Agreement shall be the full and complete compensation to which Contractor and Contractor’s officers, employees, agents, and subcontractors are entitled for performance of any work under this Agreement. Neither Contractor nor its officers, employees, agents, and subcontractors are entitled to any salary or wages, or retirement, health, leave, or other fringe benefits applicable to City employees.

City shall not make any federal or state tax withholdings on behalf of Contractor. City is not required to pay any workers’ compensation insurance on behalf of Contractor.

4. Contractor shall defend and indemnify City for any obligation, claim, suit, or demand for tax, retirement contribution including any contribution to CalPERS, social security, salary or wages, overtime payment, or workers’ compensation payment that City may be required to make on behalf of Contractor, any employee of Contractor, or any employee of Contractor construed to be an employee of City for work performed under this Agreement.

10.2 Insurance
A. Coverages and Requirements. Contractor shall at all times maintain, at its expense, the following coverages and requirements. The comprehensive general liability insurance shall include broad form property damage insurance and public liability insurance.

1. Minimum Coverages. Insurance coverage shall be with limits not less than the following:
a. Comprehensive General Liability – $10,000,000 combined single limit per occurrence for bodily injury, personal injury, and property damage. b. Automobile Liability – $10,000,000 combined single limit per accident for bodily injury and property damage (include coverage for Hired and Non-owned vehicles). c. Workers’ Compensation – Statutory Limits/Employers’ Liability – $1,000,000/accident for bodily injury or disease.
d. Contractor’s Pollution Liability – $10,000,000 per contamination incident and annual aggregate applicable to bodily injury; property damage, including loss of use of damaged property or of property that has not been physically damaged or destroyed; clean-up costs, including first-party cleanup of City’s property and third-party cleanup, and bodily injury costs if pollutants impact other properties; and, defense, including costs, fees and expenses incurred in the investigation, defense, or resolution of claims.

Coverage shall include completed operations and shall apply to sudden and nonsudden pollution conditions. Coverage shall apply to acts, errors or omissions arising City of Brea Second Amended/Restated Franchise Agreement

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out of, or in connection with, Contractor’s scope of work under this Agreement.

Coverage shall also apply to non-owned deposit sites that shall protect against, for example, claims regarding bodily injury, property damage, and/or cleanup costs involving non-owned deposit sites. Coverage is preferred by City to be occurrence based. However, if provided on a claims-made basis, Contractor warrants that any retroactive date applicable to coverage under the policy precedes the Effective Date and that continuous coverage shall be maintained or an extended discovery period will be exercised through expiration or termination of this Agreement for a minimum of five years. This provision does not limit or alter any rights or remedies to City allowable under this Agreement or applicable law in perpetuity.

2. Additional Insured. City, its officers, agents, employees, and volunteers shall be named as additional insured on all but the workers’ compensation and coverage via blanket-form endorsement.

3. Such policies shall remain in force through the term of this Agreement and shall be payable on a “per occurrence” basis unless City’s Risk Manager specifically consents in writing to a “claims made” basis. For all “claims made” coverage, if Contractor changes insurance carriers Contractor shall purchase “tail” coverage or otherwise provide for continuous coverage covering the term of this Agreement and not less than three years thereafter, except for the five-year tail of Pollution Liability Coverage as described above. Proof of such “tail” or other continuous coverage shall be required at any time that Contractor changes to a new carrier prior to receipt of any payments due.

4. The deductibles or self-insured retentions are for the account of Contractor and shall be the sole responsibility of Contractor.

5. Each insurance policy, except Workers’ Compensation/Employer’s Liability shall be endorsed via blanket-form endorsement to state that coverage shall not be canceled, non-renewed, or materially changed limits except after 30 calendar days’ prior written notice has been given to City (10 calendar days for delinquent insurance premium payments) via e-mail to an email address provided by City.

6. Insurance shall be placed with insurers with a current A.M. Best’s rating of no less than A-VII, or with a surplus line carrier with a Best’s Key Rating Guide of at least “B.”

7. The policies shall cover all activities of Contractor, its officers, employees, agents, and volunteers arising out of or in connection with this Agreement.

8. For any claims relating to this Agreement, Contractor’s insurance coverage shall be primary, including as respects City, its officers, agents, employees, and volunteers. Any insurance maintained by City shall apply in excess of, and not contribute with, insurance provided by Contractor’s liability insurance policy.

9. Contractor shall waive all rights of subrogation against City, its officers, employees, agents, and volunteers via blanket-form endorsement.

B. Certificates of Insurance/Endorsements. Within five calendar days of the Effective Date, Contractor shall furnish City with an ACORD 25 Certificate of Insurance reflecting coverage required by this Agreement and supplemented with all applicable blanket-form endorsements as required herein. The certificate and blanket-form endorsements shall be signed by an authorized representative of the insurer.

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C. Renewals. Contractor shall furnish City with certificate(s) of insurance reflecting renewals, changes in insurance companies, and any other information affecting. The endorsements shall be signed by an authorized representative of the insurer.

D. No Cap on Indemnity. The minimum amounts of coverage described in this Section shall not constitute any limitations or cap on Contractor’s indemnification obligations under this Agreement.

E. Workers' Compensation. Contractor shall provide workers’ compensation coverage as required by state law and shall comply with Labor Code Section 3700.

10.3 Faithful Performance Bond or Irrevocable Letter of Credit A. Contemporaneously with execution of this Agreement, as security for Contractor's faithful performance of all obligations of this Agreement, Contractor shall provide a surety mechanism (“Surety”) as more fully defined below in the amount of $822,000. The Surety may be comprised of either a performance bond or an irrevocable letter of credit, or a combination of both. If a letter of credit is utilized to satisfy some or all of the Surety requirement it shall be drawn upon a financial institution with an office within 50 miles of the Brea Civic and Cultural Center and otherwise in a form acceptable to the City Attorney. The performance bond, if any, shall be issued by a duly authorized corporate surety company authorized to do business in California, in a form reasonably acceptable to the City Attorney, and in full compliance with the provisions of Code of Civil Procedure Section 995.610 et seq. The cost of the Surety shall be the sole obligation of Contractor. The Surety shall be released within 30 days after both: (i) expiration of this Agreement; and, (ii) Contractor's satisfactory performance of all obligations hereunder.

B. In the event Contractor shall for any reason become unable to, or fail in any way to, perform as required by this Agreement, City may declare a portion or all of the Surety, as may be necessary to recompense and make whole City, forfeited to City. Upon partial or full forfeiture of the Surety, Contractor shall restore the Surety to its original amount within 30 days of City's notice to do so.

C. Upon City providing Contractor with written notice of its failure to pay City any amount owing under this Agreement, either the letter of credit or performance bond comprising the Surety may be utilized by City for purposes including:

1. Payment of sums due under this Agreement that Contractor has failed to timely pay to City including liquidated damages.

2. Reimbursement of costs borne by City to correct violations of this Agreement not corrected by Contractor.

D. City may draw upon the entire letter of credit (if any) utilized to meet Contractor's obligations pertaining to the Surety, and convert it to a cash deposit, if Contractor fails to cause the letter of credit to be extended or replaced with another satisfactory letter of credit no later than 60 days prior to its expiration.

10.4 Performance Security Beyond Service Term
Contractor shall not terminate the performance bond or leƩer of credit and will renew them to ensure conƟnuous availability to City, unƟl receiving a wriƩen release from City. City will provide such a release when City, in its reasonable judgment, is fully saƟsfied that all requirements have been met; provided, however, in no event may City require that the Surety conƟnue more than one year aŌer the terminaƟon of this Agreement. However, permission from City to disconƟnue holding these performance securiƟes does not relieve Contractor of payments to City that may be due or may become due.

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ARTICLE 11.

CITY'S RIGHT TO PERFORM SERVICE

11.1 General
A. Subject to events of force majeure, in the event that Contractor fails, refuses, or is unable to collect, recycle, process, transport, or dispose of any or all discarded materials for a period of more than two working days, and if, as a result thereof, discarded materials should accumulate in Brea to such an extent, in such a manner, or for such a time that such accumulation endangers or menaces the public health, safety, or welfare, then City shall have the right, but not the obligation, upon 24 hours’ prior written notice to Contractor to perform, or cause to be performed, such services itself with its own or other personnel without liability to Contractor.

B. Notwithstanding Section 14.13, notice of Contractor's failure, refusal, or neglect to collect, transport, and dispose of or process discarded materials may be given orally by telephone to Contractor at its principal office and shall be effective immediately. Written confirmation of such oral notification shall be sent to Contractor within one working day of the oral notification.

11.2 Billing and Compensation to City During City's Possession During such Ɵme that City is providing discarded materials services, as above provided, Contractor shall bill and collect payment from all users of the above-menƟoned services as described in SecƟon 5. In such event, Contractor shall reimburse City for any and all costs and expenses incurred by City beyond that billed and received by City in such manner and to an extent as would otherwise be required of Contractor under this Agreement. Such reimbursement shall be made from Ɵme to Ɵme aŌer submission by City to Contractor of each statement lisƟng such costs and expenses but in no event later than five working days from and aŌer each such submission.

11.3 Disaster Preparedness Plan
A. Within 12 months of the Effective Date, Contractor shall, with City assistance, prepare a written plan detailing how discarded materials services will be delivered in a time of emergency or natural disaster. For the plan, City shall provide Contractor with a written list of critical facilities that City deems in need of special consideration in a time of emergency. Contractor’s written plan shall contain a protocol for contacting Contractor management in the event of an emergency, an overview of Contractor’s resources available for emergency response, a plan for collection, disposal, and recycling of discarded materials generated by critical facilities until the time of emergency passes and a plan for resuming normal operations following an emergency.

B. In the event of a disaster, City may grant Contractor a waiver of some or all collection requirements under this Agreement and 14 CCR Section 18984 et seq. in the disaster-affected areas for the duration of the waiver. Any resulting changes in collection requirements shall be addressed as a change in scope in accordance with Section 4.6.

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ARTICLE 12.

DEFAULT AND REMEDIES

12.1 Events of Default
A. The following are Category 1 events of default:

1. Fraud or Deceit. Contractor practices, or attempts to practice, any fraud or deceit upon City.

2. Insolvency or Bankruptcy. Contractor becomes insolvent, unable, or unwilling to pay its debts, or upon listing of an order for relief in favor of Contractor in a bankruptcy proceeding.

3. False, Misleading, or Inaccurate Statements. Any representation or disclosure made to City by Contractor in connection with or as an inducement to entering into this Agreement, or any future amendment to this Agreement, that proves to be false or misleading in any material respect as of the time such representation or disclosure is made, whether or not any such representation or disclosure appears as part of this Agreement. Additionally, a default occurs if any Contractor-provided report contains a misstatement, misrepresentation, data manipulation, or an omission of fact or content explicitly defined by the Agreement, excepting non-numerical typographical and grammatical errors.

4. Criminal Activity. Contractor or its officers, managers, or employees are found guilty of criminal activity in connection with the performance of this Agreement or any other contract with City.

5. Assignment without Approval. Contractor transfers or assigns this Agreement without the prior written approval of City.

B. The following are Category 2 events of default, however, subject to events of force majeure:

1. Failure to Maintain Coverage. Contractor fails to provide or maintain in full force the workers’ compensation and insurance coverage required by this Agreement.

2. Violations of Regulation. Contractor violates a regulatory agency order in connection with the performance of this Agreement. If Contractor contests any such order by appropriate proceedings conducted in good faith, and the regulatory agency determines no violation occurred, then no default of this Agreement shall be deemed to have occurred.

3. Violations of Applicable Law. Contractor violates applicable law in connection with the performance of this Agreement.

4. Failure to Perform Direct Services. Contractor ceases to provide collection, transportation, or processing services as required under this Agreement for a period of two consecutive calendar days or more for any reason within the control of Contractor.

5. Failure to Pay. Contractor fails to make a required payment to City by the applicable deadline.

6. Failure to Report. Contractor fails to provide City with required information, reports, or records by the applicable deadline.

7. Seizure or Attachment. There is a seizure of, attachment of, or levy on some or all of Contractor’s equipment or facilities other than standard liens in connection with any bank financing.

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8. Suspension or Termination of Service. There is any termination or suspension of the transaction of business by Contractor related to this Agreement, including due to labor unrest including strike, work stoppage or slowdown, sick-out, picketing, or other concerted job action lasting more than seven calendar days for residential customers and three calendar days for commercial customers.

9. Failure to Provide Proposal or Implement Change in Service. Contractor fails to provide a proposal for new services or changes to services or fails to implement a change in service as requested by City.

10. Failure to Implement Collection Program. Contractor fails to implement a collection program that complies with the requirements of Article 5 and Exhibit B.

11. Failure to Provide Processing Capacity. Contractor fails to provide processing capacity in accordance with Articles 5 and 6.

12. Failure to Achieve Processing Standards. Contractor fails to achieve the processing standards specified in Articles 4 and 5 including achievement of minimum organic waste recovery rates.

13. Failure to Comply with Other Requirements of SB 1383. Contractor fails to comply with other SB 1383 requirements including public education, reporting, contamination monitoring, record keeping and reporting, or other obligations of this Agreement that delegate City’s responsibility and authority under SB 1383 to Contractor, which results in a final judgment against City pursuant to an enforcement action brought by CalRecycle for failing to achieve SB 1383 compliance pursuant to CCR title 14 § 18997. 5.

14. Failure to Dispose of Solid Waste at the Designated Disposal Facility. Contractor fails to dispose of solid waste collected within Brea at the designated disposal facility unless use of facility is no longer required or available.

15. Acts or Omissions. Any other act or omission by Contractor that violates this Agreement or applicable law. All provisions of this Agreement are considered material.

12.2 Contractor’s Right to Cure; Right to Terminate Upon Event of Default A. If City issues a notice of default for a Category 1 event of default, then Contractor shall not be entitled to an opportunity to cure the default. Subject to this Paragraph and Section 12.2.C below, Contractor has a right to cure for Category 2 events of default. City shall afford Contractor 30 days or a reasonable period of time under the circumstances to cure the default unless City reasonably determines the default presents an immediate threat to public health or safety. In such event, Contractor shall not be entitled to an opportunity to cure the default.

B. If a Category 2 default does not present an immediate threat to public health or safety and cannot reasonably be cured within 30 calendar days, then City may not terminate this Agreement based upon such default if Contractor promptly commences and diligently pursues the cure to completion.

C. After the initial five years of the term of this Agreement, subject to events of force majeure, Contractor shall not be entitled to an opportunity to cure the default in the instance where Contractor has within a 24-month period twice committed the same item 1, 5, 7, 9, or 11 Category 2 default in Section 12.1 B above. City may determine to allow Contractor to cure the default as set forth in Section 12.2.A above.

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12.3 City’s Remedies in the Event of Default
Upon Contractor’s default, City has the following remedies in the event of Contractor default:

A. Waiver of Default. City may waive any event of default or may waive Contractor’s requirement to cure a default event if City determines that such waiver would be in the best interest of City. City’s waiver of an event of default is not a waiver of future events of default that may have the same or similar conditions.

B. Suspension of Contractor’s Obligation. City may suspend Contractor’s performance of its obligations if Contractor fails to cure default in the time frame specified in Section 12.2 until such time Contractor can provide assurance of performance in accordance with Section 12.8.

C. Liquidated Damages. City may assess liquidated damages for Contractor’s failure to meet specific performance standards in accordance with Section 12.6.

D. Termination. Subject to the provisions of Section 12.2 above,

1. City may, in its discretion, set a public hearing for the City Council to determine whether to terminate this Agreement.

2. If City terminates this Agreement for default, Contractor shall be given 30 calendar days’ notice. Contractor shall thereafter be relieved on a going-forward basis of all liabilities and obligations required by this Agreement, except for Section 10.1 and any other provisions specifically identified to survive termination of this Agreement. Upon expiration of the 30 day notice, City may, in its sole discretion, do any of the following:
a. Directly undertake performance of the services.
b. Arrange with other persons to perform the services with or without a written agreement.
c. Permit Contractor to continue operating under this Agreement including Contractor’s compensation until such time that City is able to find substitute services.

3. This right of termination is in addition to any other rights upon a failure of Contractor to perform this Agreement.

4. Contractor shall not be entitled to any further revenues from collection operations after the termination date.

12.4 Possession of Records Upon Termination
In the event of terminaƟon for an event of default, Contractor shall furnish City with immediate access to its business records that are required to be maintained pursuant to this Agreement in a format compaƟble with City’s computer systems, including customer informaƟon, collecƟon routes, compliance records, and billing of accounts for collecƟon services.

12.5 City’s Remedies Cumulative; Specific Performance
A. City's rights to terminate this Agreement under Section 12.2 and to take possession of the Contractor's records under Section 12.4 are not exclusive, and City's termination of this Agreement or imposition of liquidated damages shall not constitute an election of remedies. Instead, these City of Brea Second Amended/Restated Franchise Agreement

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rights shall be in addition to any and all other legal and equitable rights and remedies that City may have.

B. By virtue of the nature of this Agreement, the urgency of timely, continuous, and high-quality service; the lead time required to effect alternative service; and, the rights granted by City to the Contractor, the remedy of damages for a breach hereof by Contractor is inadequate and City shall be entitled to injunctive relief (including specific performance).

12.6 Performance Standards and Liquidated Damages
A. General. The parties acknowledge that it is impractical, if not impossible, to reasonably ascertain the extent of damages that shall be incurred by City as a result of a breach by Contractor of this Agreement. The impracticability of ascertaining damages is due to multiple factors including that:
(i) substantial damage results to members of the public who are denied services or denied quality or reliable service; (ii) such breaches cause inconvenience, anxiety, frustration, and deprivation of the benefits of the Agreement to individual members of the general public for whose benefit this Agreement exists, in subjective ways and in varying degrees of intensity that are incapable of measurement in precise monetary terms; (iii) exclusive services might be available at substantially lower costs than alternative services and the monetary loss resulting from denial of services or denial of quality or reliable services is impossible to calculate in precise monetary terms; and, (iv) termination of this Agreement for such breaches, and other remedies are, at best, a means of future correction and not remedies that make the public whole for past breaches.

B. Service Performance Standards; Liquidated Damages for Failure to Meet Standards.

1. The parties further acknowledge that consistent, reliable collection services are of utmost importance to City and that City has considered and relied on Contractor’s representations regarding its quality-of-service commitment in awarding this Agreement. The parties recognize that some quantified standards of performance are necessary and appropriate to ensure consistent and reliable service and performance. The parties further recognize that if Contractor fails to achieve the performance standards or fails to submit required documents in a timely manner, then City and Brea residents and businesses will suffer damages, and that it is, and will be, impractical and extremely difficult to ascertain and determine the exact amount of damages that City will suffer.

2. City may determine the occurrence of events giving rise to liquidated damages through the observation of its own employees or representatives or investigation of customer complaints. It is the desire of the parties to work together to avoid the imposition of liquidated damages, and accordingly City will endeavor to timely communicate to Contractor any information that City receives that might give rise to the imposition of liquidated damages in order to facilitate Contractor’s ability to correct any deficiency or prevent the recurrence of any conduct for which liquidated damages might eventually be imposed.

3. Prior to assessing liquidated damages, City shall give Contractor a pre-assessment notice; however, Contractor will not be provided notice for those breaches identified under Sections

12.6.C.1.b, 12.6.C.1.c, 12.6.C.3.a, 12.6.C.3.b, and 12.6.C.3.d because it would not be possible to rectify these breaches in a timely manner after the stated period for correction has passed.

Such notice will include a brief description of the incident(s)/non-performance(s) for which liquidated damages are to be assessed. Contractor may review (and make copies at its own expense) all information in the possession of City relating to the identified incident(s)/nonperformance(s). Contractor may, within 10 days after receiving the pre-assessment notice, City of Brea Second Amended/Restated Franchise Agreement

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request a hearing before the City Manager. Contractor may present evidence in writing and through testimony of its employees and others relevant to the incident(s)/nonperformance(s). City will provide Contractor with a written explanation of the City Manager’s determination on each incident/non-performance prior to assessing liquidated damages.

The decision of the City Manager shall be final.

Therefore, without prejudice to City’s right to treat such non-performance as an event of default, and Contractor’s right to cure outlined above, the parties agree that the liquidated damages amounts established in this Section 12.6 represent a reasonable estimate of the amount of such damages considering all of the circumstances existing on the Effective Date, including the relationship of the sums to the range of harm to City that reasonably could be anticipated and the anticipation that proof of actual damages would be costly or impractical.

Contractor City
IniƟal Here IniƟal Here
C. Contractor shall pay as liquidated damages, and not as a penalty, the amounts set forth below:

1. CollecƟon Reliability
a For each failure to commence service to a new customer account within seven days aŌer order.
$100 per occurrence
b For each failure to collect discarded materials, which has been properly set out for collecƟon.
$100 per occurrence
c For each failure to correct and collect a missed service within the Ɵmeframe set forth in SecƟon 5.8.B.2.
$100 per occurrence;
Each addiƟonal 24-hour
period: $50 per occurrence
d For each failure to comply with the provisions in SecƟon 12.7 Contractor’s acƟons during a work stoppage.
$1,000 per day
e For each failure to collect illegally dumped bulky goods within two days of noƟficaƟon by City per Exhibit B4, Item 7.
$100 per day illegally
dumped bulky goods
remains uncollected.

2. CollecƟon Quality
a For failure to properly return empty containers to avoid pedestrian or vehicular traffic impediments or to place containers upright, which exceeds 10 containers annually.
$50 per container
b For each occurrence of excessive noise or discourteous behavior, which exceed 10 occurrences annually.
$100 per occurrence
c For each occurrence of collecƟng discarded materials during unauthorized hours, which exceeds 10 such occurrences annually. $100 per occurrence
d For each occurrence of damage to private property, which exceeds five such occurrences annually.
$100 per occurrence
e For each failure to clean up discarded materials spilled from collecƟon containers within 90 minutes that exceeds 10 such failures annually.
$100 per occurrence
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f For each failure to clean up vehicle leaks or spills within the Ɵmeframe required by SecƟon 6.5.E.
$500 per occurrence
g For each failure to follow the cleanup procedures included in SecƟon 6.5.E.
$500 per square foot of
affected area
h For each incidence of commingling of solid waste with recyclable materials and/or green waste/food scraps in collecƟon vehicles except as provided in the event of contaminaƟon (when
contaminated materials may be placed in truck with solid waste). $1,000 per incident

3. Customer Responsiveness
a For each failure to iniƟally respond to a customer complaint within one working day, and for each addiƟonal day in which the complaint is not addressed, which exceed five annually. $50 per day
b For each failure to process customer complaints as required by ArƟcle 5, which exceed five annually.
$50 per occurrence
c For each failure to record a response to a customer complaint or request within 24 hours of resoluƟon.

Each addiƟonal 24-hour period.
$100 per occurrence
$50 per occurrence
d For each failure to respond to a wriƩen inquiry from City’s solid waste contract manager regarding service requests or requests for informaƟon within two working days, and for each addiƟonal day in which the inquiry is not addressed, which exceed five occurrences annually.
$100 per occurrence
e For each failure to remove graffiƟ from containers, or to replace with containers bearing no graffiƟ, within two working days of request from City or customer.

Each addiƟonal day problem not resolved.
$50 per day
$25 per day
f For each failure to repair or replace a damaged or missing container within two working days of request from City or a customer. $50 per day
g For each failure to process a claim for damages within 30 days from the date submiƩed to Contractor.
$100 per occurrence
h For each failure to issue a warning noƟce to a container or materials not collected due to improper set-out, which exceeds 10 such occurrences annually.
$100 per day per
occurrence

4. Failure to Submit Reports or Allow Access to Records For each failure to submit any individual report or provide access to records in compliance with and in the Ɵmeframe specified in this Agreement. Incomplete and/or inaccurate reports shall be considered a failure to submit unƟl such Ɵme as all informaƟon in the report has been provided in a complete and accurate form. In the event City determines a report to be errant or incomplete more than 10 working days aŌer submiƩal by Contractor, Contractor shall be given 10 working days to complete and correct and any pending liquidated damages shall be tolled during that period. a Monthly Reports $100 per day
b Quarterly Reports $250 per day
c Annual Reports $500 per day
d All Other Reports $100 per day
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5. Accuracy of Billing
a Each customer invoice that is not prepared in accordance with the approved rate schedule, which exceeds 10 annually.
$25 per invoice not to
exceed $2,500 per billing
run
b For each instance or invoice in which Contractor imposes a special service fee not in accordance with the approved rate schedule and not approved in advance in wriƟng by City, or not requested by the service recipient, which exceeds 10 such occurrences annually. $50 per occurrence
c Failure to provide a customer with a response, including an explanaƟon and/or correcƟon, to a billing complaint within seven working days from the complaint.

Each addiƟonal day response not provided.
$100 per occurrence
$50

6. Public EducaƟon and Outreach
a Failure to perform public educaƟon and outreach acƟviƟes:
1st violaƟon $50
2nd violaƟon $100
3rd and subsequent violaƟons $250 per occurrence

7. CooperaƟon with Service Provider TransiƟon
a For each day rouƟng informaƟon requested by City in accordance with SecƟon 14.10 is received aŌer City-established due dates, both for preparaƟon of a request for proposals and for new service provider’s implementaƟon of service.
$1,000 per day
b For each day delivery of keys, access codes, remote controls, or other means of access to discarded materials containers is delayed beyond one day prior to new service provider servicing customers with access issues, as described in SecƟon 14.10.
$1,000 per day

8. SB 1383 Requirements
a Use of Unauthorized FaciliƟes. For each individual occurrence of delivering discarded materials to a facility other than an approved facility for each discarded material type.
1st violaƟon - $50 per ton
2nd violaƟon - $100 per ton
3rd and subsequent
violaƟons - $250 per ton
per offense
b Failure to Implement Three- /Three-plus Container System. For each occurrence of failing to provide customers with the three- /three-plus container system required by with SB 1383 (excluding generators and customers that have been granted waivers or that demonstrate compliance with recycling and organic waste selfhauling requirements). Damages are per generator or customer per occurrence (minor, moderate, and major violaƟons are as defined in 14 CCR SecƟon 18997.3).
$250 – Minor violaƟon
$500 – Moderate violaƟon
$1,000 – Major violaƟon
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8. SB 1383 Requirements
c Failure of Approved Facility to Meet Limits on Organic Waste in Materials Sent to Disposal. For each ton of mixed waste, source separate recyclable materials, source separated blue container organic waste, source separated green container organic waste, or organic materials received at the facility in a quarterly reporƟng period when organic waste in the materials sent to disposal exceeds the thresholds included in SB 1383 if limits on organic waste in materials sent to disposal apply. Liquidated damages are assessed in the quarterly reporƟng period when the failure occurred.
1st violaƟon - $50 per ton
per offense
2nd violaƟon - $100 per ton
per offense
3rd and subsequent
violaƟons - $250 per ton
per offense
d Failure to Perform ContaminaƟon Monitoring Requirements. For each failure to conduct contaminaƟon monitoring in accordance with SecƟon 5.11.
1st violaƟon - $50 per route
per occurrence
2nd violaƟon - $100 per
route per occurrence
3rd and subsequent
violaƟons - $250 per route
per occurrence
e Failure to Comply with Container Labeling and Colors. For each occurrence of failure to comply with container labeling and color requirements.
1st violaƟon - $50
2nd violaƟon - $100
3rd and subsequent
violaƟons - $250 per
container
f Failure to Conduct Compliance Tasks. For each failure to conduct any compliance review, discarded materials evaluaƟons pursuant to SB 1383, and/or other inspecƟon required by this Agreement. 1st violaƟon - $50
2nd violaƟon - $100
3rd and subsequent
violaƟons - $250 per
occurrence
g Failure to Issue ContaminaƟon Processing Fee NoƟces. For each failure to issue contaminaƟon noƟces and contaminaƟon
processing fee noƟces and maintain documentaƟon of issuance as required by SecƟon 5.11.
1st violaƟon - $50
2nd violaƟon - $100
3rd and subsequent
violaƟons - $250 per route
per day
h Failure to Conduct Follow-Up InspecƟons. For each failure to conduct a follow-up inspecƟon as required by SecƟon 5.8.C. 1st violaƟon - $50
2nd violaƟon - $100
3rd and subsequent
violaƟons - $250 per
occurrence
i Failure to Provide non-confidenƟal Customer InformaƟon Requested from Contractor’s InformaƟon Systems within 3 business days.
$250 per day

9. General Contract Adherence
a For each day that Contractor fails to provide services required under this Agreement, or comply with terms of this Agreement, $100 per day
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3074601.6
five working days aŌer receipt of wriƩen noƟficaƟon from City that such services are not being provided or terms are not being met.

D. Amount. City may assess liquidated damages for each calendar day or event, as appropriate, that Contractor is determined to be liable in accordance with this Agreement.

E. Timing of Payment. Contractor shall pay any liquidated damages assessed by City within 30 calendar days of notice of assessment. If payment is not made by the deadline, then City may proceed against the performance bond, find Contractor in default and terminate this Agreement pursuant to Section 12.1, or both.

F. Payment. City may deduct the amount of liquidated damages owed by Contractor from City’s monthly payments to Contractor for services rendered pursuant to this Agreement or may invoice Contractor directly.

G. City’s Right to Recover. City’s right to recover liquidated damages for Contractor’s failure to meet the service performance standards shall not preclude City from obtaining equitable relief for persistent failures to meet such standards nor from terminating the Agreement for such persistent failures.

12.7 Excuse from Performance
A. Force Majeure.

1. A party shall be excused from performing its obligations and from any obligation to pay liquidated damages and Contractor shall not be in default under this Agreement if Contractor is prevented from performing the collection, transportation, and/or disposal services for any of the following reasons: riots; wars; sabotage; civil disturbances, pandemics; government restrictions and orders; insurrections; explosion; natural disasters such as floods, earthquakes, landslides and fires; strikes, lockouts, and other labor disturbances by persons other than Contractor’s employees; and, other similar catastrophic events that are beyond the control of and not the fault of the party claiming excuse from performance hereunder.

The party claiming excuse from performance shall, within two calendar days after such party has notice of such cause, give the other party notice of the facts constituting such cause and asserting its claim to excuse under this Section. If either party validly exercises its rights under this Section, the parties waive any claim against each other for any damages sustained thereby.

2. The partial or complete interruption or discontinuance of Contractor's services caused by one or more of the events described in this Section shall not constitute a default by Contractor under this Agreement. Notwithstanding the foregoing, however, if Contractor is excused from performing its obligations for any of the causes listed in this Section for a period of 30 calendar days or more, City shall nevertheless have the right, in its sole discretion, to terminate this Agreement by giving 10 working days’ notice to Contractor, in which case the provisions of Section 12.4 shall apply.

3. In the event of a labor disturbance that interrupts collection, transportation, and/or disposal of discarded materials by Contractor as required under this Agreement, the provisions of Section 12.7.B shall apply.

B. Labor Disputes.

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3074601.6

1. Labor Unrest Directed at Third Party. In the case of labor unrest or job action directed at a third party over whom Contractor has no control, the inability of Contractor to provide services in accordance with this Agreement due to the unwillingness or failure of the third party to: (i) provide reasonable assurance of the safety of Contractor's employees while providing such services; or, (ii) make reasonable accommodations with respect to container placement and point of delivery, time of collection, or other operating circumstances to minimize any confrontation with pickets or the number of persons necessary to make collections shall, to that limited extent, excuse performance. The foregoing excuse shall be conditioned on Contractor’s cooperation in performing collection services at different times and in different locations.

2. Contractor Labor Disruptions.
a. Contractor shall advise City in writing at the time any negotiations are undertaken between Contractor and its employees relating to wages and benefits, and Contractor shall regularly report the status of such negotiations from time to time including any pending strike, lock out, walk out, boycott, or other labor dispute to City. Contractor agrees that in the event service is disrupted due to a labor dispute, Contractor shall place a minimum of five 40-yard roll-off boxes or other containers of equivalent capacity at locations designated by City to serve as collection points for customers within two days of such service interruption. Contractor also shall procure and distribute plastic bags for use by customers. City shall specify distribution locations, and may create the schedule for Contractor distribution. Contractor shall notify City within 24 hours of a notice from a labor union of a possible work stoppage. Containers shall be collected by Contractor for no additional charge as necessary to accommodate the waste volume disposed in such containers.
b. During labor unrest (including strike, work stoppage or slowdown, sick-out, picketing, or other concerted job action) conducted by Contractor's employees or directed at Contractor the following provisions shall apply.
i. Contractor shall be excused from performance only to the extent that the following requirements are met:

A. Within 90 days of the Effective Date, Contractor provides City a lawful and commercially reasonable contingency plan demonstrating how services will be provided during the period of labor unrest. The contingency plan is subject to City approval and Contractor shall amend the plan until it meets City requirements, including reasonably demonstrating how City’s basic collection and sanitary needs will be met to City’s satisfaction.

B. Contractor shall meet all requirements of the approved contingency plan.
ii. Contractor shall reimburse City for direct third-party costs (including attorney’s fees) incurred by City as a result of the labor unrest. Payment shall be made within 30 days following Contractor’s receipt of an invoice from City for such costs.
iii. Contractor shall provide rebates to customers in accordance with the attached Exhibit N.

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3074601.6

3. Collection During Labor Disruption. Contractor shall prioritize those collection activities it is able to perform during the pendency of the labor disruption, with hospitals, essential services, restaurants, and other six services days per week customers prioritized for collection on the basis of health and sanitation. In the event that a labor strike or disruption to collection services should last longer than seven consecutive days, City may contract with a third party to provide collection services for the period of time limited to the time Contractor is unable to provide such services until the labor strike or disruption has concluded. Contractor shall notify City when the labor disruption has ended and the date Contractor will resume collection services.

12.8 Right to Demand Assurances of Performance
A. The parties acknowledge that it is of the utmost importance to City and the health and safety of all those members of the public residing or doing business within Brea who will be adversely affected by interrupted waste management service that there be no material interruption in services provided under this Agreement.

B. If Contractor: (i) appears in the reasonable judgment of City to be unable to regularly pay its bills as they become due; or, (ii) is the subject of a civil or criminal judgment or order entered by a regulatory agency, and City believes in good faith that Contractor’s ability to perform under the Agreement has thereby been placed in substantial jeopardy, City may, at its sole option and in addition to all other remedies it may have, demand from Contractor reasonable assurances of timely and proper performance of this Agreement, in such form and substance as City believes in good faith is reasonably necessary in the circumstances to evidence continued ability to perform under the Agreement. If Contractor fails or refuses to provide satisfactory assurances of timely and proper performance in the form and by the date required by City, such failure or refusal shall be an event of default for purposes of Section 12.1.

12.9 Dispute Resolution
A. Meet and Confer. In the event of disputes regarding the performance of any obligation under this Agreement that result in a material impact to the Contractor’s revenue and/or cost of operations, the parties shall promptly meet and confer to attempt to resolve the matter between themselves.

B. Mediation. If a dispute cannot be resolved satisfactorily through the meet and confer process, the dispute shall be submitted to mandatory, non-binding mediation by a mutually agreed upon independent third party.

C. Period of Time. To the extent permitted by law, the deadline for filing a claim against City shall be tolled during the period of time for which meet and confer or mediation procedures are pending.

D. Litigation. Litigation may be commenced only after all reasonable efforts to resolve the dispute(s) pursuant to this Section have failed and any necessary claim(s) have been denied.

ARTICLE 13.

REPRESENTATIONS AND WARRANTIES OF THE PARTIES

13.1 Contractor’s Status
Contractor represents and warrants that it is a limited liability company duly organized, validly exisƟng, and in good standing under the laws of the State of Delaware. It is qualified to transact business in the City of Brea Second Amended/Restated Franchise Agreement

3074601.6
State of California and has the power to own its properƟes and to carry on its business as now owned and operated and as required by this Agreement.

13.2 Contractor’s Authorization
Contractor represents and warrants that it has the authority to enter this Agreement and perform its obligaƟons under this Agreement. The Board of Directors of Contractor (or the sole member, if necessary) has taken all acƟons required by law, its arƟcles of organizaƟon, or otherwise, to authorize the execuƟon of this Agreement. The persons signing this Agreement on behalf of Contractor represent and warrant that they have authority to do so. This Agreement consƟtutes the legal, valid, and binding obligaƟon of Contractor.

13.3 Agreement Will Not Cause Breach
Each party represents and warrants that, to the best of its knowledge aŌer reasonable invesƟgaƟon, the execuƟon or delivery of this Agreement or the performance by either party of its obligaƟons hereunder does not conflict with, violate, or result in a breach of: (i) any applicable law; or, (ii) any term or condiƟon of any judgment, order, or decree of any court, administraƟve agency, or other governmental authority, or any agreement or instrument executed by such party or by which such party or any of its properƟes or assets are bound.

13.4 No Litigation
Each party represents and warrants that, to the best of its knowledge aŌer reasonable invesƟgaƟon, there is no acƟon, suit, proceeding, or invesƟgaƟon, at law or in equity, before or by any court or governmental authority, commission, board, agency, or instrumentality decided, pending, or threatened against it wherein an unfavorable decision, ruling, or finding, in any single case or in the aggregate, would:

A. Materially adversely affect the performance by such party of its obligations hereunder.

B. Adversely affect the validity or enforceability of this Agreement.

C. Have a material adverse effect on the financial condition of Contractor, or any surety or entity guaranteeing Contractor’s performance under this Agreement.

13.5 No Adverse Judicial Decisions
Each party represents and warrants that, to the best of its knowledge aŌer reasonable invesƟgaƟon, there is no judicial decision that would prohibit this Agreement or subject this Agreement to legal challenge.

13.6 No Legal Prohibition
Each party represents and warrants that, to the best of its knowledge aŌer reasonable invesƟgaƟon, there is no law on the date that it signed this Agreement that would prohibit the performance of either party’s obligaƟons under this Agreement.

13.7 Contractor’s Ability to Perform
Contractor represents and warrants that it possesses the business, professional, and technical experƟse to perform all services, obligaƟons, and duƟes as described in and required by this Agreement. Contractor City of Brea Second Amended/Restated Franchise Agreement

3074601.6
possesses the ability to secure equipment, facility, and employee resources required to perform its obligaƟons under this Agreement.

ARTICLE 14.

MISCELLANEOUS

14.1 Relationship of Parties
Contractor shall perform the services required by this Agreement as an independent contractor engaged by City and not as an officer nor employee of City, nor as a partner or agent of, or joint venture with, City.

No employee or agent of Contractor shall be, or shall be deemed to be, an employee or agent of City.

Contractor shall have the exclusive control over the manner and means of performing services under this Agreement, except as expressly provided herein. Contractor shall be solely responsible for the acts and omissions of its officers, employees, subcontractors, and agents. Neither Contractor nor its officers, employees, subcontractors, and agents shall obtain any rights to reƟrement benefits, workers’ compensaƟon benefits, or any other benefits that accrue to City employees by virtue of their employment with City.

14.2 Compliance with Law
Contractor shall at all Ɵmes, at its sole cost, comply with applicable law in force as of the EffecƟve Date and as may subsequently be enacted.

14.3 Governing Law
This Agreement shall be governed by, and construed and enforced in accordance with, the laws of the State of California.

14.4 Jurisdiction
Any lawsuits between the parƟes arising out of this Agreement shall be filed exclusively in a court of competent jurisdicƟon in the County of Orange, California. The parƟes waive all provisions of law providing for a change of venue in these proceedings to any other county.

14.5 Binding on Successors
The provisions of this Agreement shall inure to the benefit to and be binding on the successors and permiƩed assigns of the parƟes.

14.6 Assignment
A. Contractor shall not assign its rights, nor delegate, subcontract, or otherwise transfer its obligations under this Agreement to any other person without the prior written consent of City. Any such assignment made without City’s consent shall be void and the attempted assignment shall constitute a material breach of this Agreement.

B. For purposes of this Section, “assignment” shall include: (i) a sale, exchange, or other transfer of substantially all of Contractor’s assets dedicated to service under this Agreement to a third party; (ii) a sale, exchange, or other transfer of outstanding common stock of Contractor to a third party City of Brea Second Amended/Restated Franchise Agreement

3074601.6
provided such sale, exchange, or transfer may result in a change of control of Contractor; (iii) any dissolution, reorganization, consolidation, merger, re-capitalization, stock issuance or re-issuance, voting trust, pooling agreement, escrow arrangement, liquidation, or other transaction to which results in a change of ownership or control of Contractor; (iv) any assignment by operation of law, including insolvency or bankruptcy, making assignment for the benefit of creditors, writ of attachment for an execution being levied against this Agreement, appointment of a receiver taking possession of Contractor’s property, or transfer occurring in the event of a probate proceeding; and, (v) any combination of the foregoing (whether or not in related or contemporaneous transactions) that has the effect of any such transfer or change of ownership, or change of control of Contractor.

C. Contractor acknowledges that this Agreement involves rendering a vital service to City’s residents and businesses, and that City has selected Contractor to perform the services specified herein based on: (i) Contractor’s experience, skill, and reputation for conducting its discarded materials management operations in a safe, effective, and responsible fashion, at all times in keeping with applicable laws pertaining to excluded waste, regulations, and best discarded materials management practices; and, (ii) Contractor’s financial resources to maintain the required equipment and to support its indemnity obligations to City under this Agreement. City has relied on each of these factors, among others, in choosing Contractor to perform the services to be rendered by Contractor under this Agreement.

D. If Contractor requests City’s consideration of and consent to an assignment, City may deny or approve such request in its complete discretion. No request by Contractor for consent to an assignment need be considered by City unless and until Contractor has met all of the following requirements:

1. Contractor shall undertake to pay City its reasonable expenses for attorney’s fees and investigation costs necessary to investigate the suitability of any proposed assignee and to review and finalize any documentation required as a condition for approving any such assignment.

2. Contractor shall pay City a transfer fee to cover the cost of all direct and indirect administrative expenses (including consultants and attorneys) necessary for City to analyze the transfer application.

3. Contractor shall furnish City with audited financial statements of the proposed assignee’s operations for the immediately preceding three operating years.

4. Contractor shall furnish City with a pro forma financial statement (income statement and balance sheet) for the proposed assignee with the projected results of operations assuming that the assignment is completed. Such pro forma financial statement shall reflect any debt to be incurred by the assignee as part of the acquisition of Contractor’s operations.

5. Contractor shall furnish City with satisfactory proof: (i) that the proposed assignee has at least 10 years of discarded materials management experience on a scale equal to or exceeding the scale of operations conducted by Contractor under this Agreement; (ii) that in the last five years, the proposed assignee has not suffered any significant citations or other censure from any regulatory agency having jurisdiction over its discarded materials management operations due to any significant failure to comply with applicable laws pertaining to excluded waste and that the assignee has provided City with a complete list of such citations and censures; (iii) that the proposed assignee has at all times conducted its operations in an environmentally safe and conscientious fashion; (iv) that the proposed City of Brea Second Amended/Restated Franchise Agreement

3074601.6
assignee conducts its discarded materials management practices in accordance with sound discarded materials management practices in full compliance with applicable laws regulating the collection and disposal of discarded materials including hazardous waste; and, (v) of any other information required by City to ensure the proposed assignee can perform this Agreement in a timely, safe, and effective manner.

E. Under no circumstances shall City be obliged to consider any proposed assignment by City if Contractor is in default at any time during the period of consideration.

14.7 No Third-Party Beneficiaries
This Agreement is not intended to, and will not be construed to, create any right on the part of any third party to bring an acƟon to enforce any of its terms.

14.8 Waiver
The waiver by either party of any breach or violaƟon of any provisions of this Agreement shall not be deemed to be a waiver of any breach or violaƟon of any other provision nor of any subsequent breach of violaƟon of the same or any other provision. The subsequent acceptance by either party of any monies that become due hereunder shall not be deemed to be a waiver of any pre-exisƟng or concurrent breach or violaƟon by the other party of any provision of this Agreement.

14.9 Affiliated Companies
A. Contractor’s accounting records with respect to this Agreement shall be maintained on a basis showing the results of Contractor’s operations under this Agreement separately from operations in other locations, as if Contractor were an independent entity providing service only to City. The financial records of costs and revenues associated with providing service to City shall not be combined, consolidated, or in any other way incorporated with those of other operations conducted by Contractor in other locations or with those of an affiliate.

B. If Contractor enters into any financial transactions with a related party entity for the provision of labor, equipment, supplies, services, capital, etc., related to the furnishing of service under this Agreement, that relationship shall be disclosed to City and in the financial reports submitted to City.

In such event, City’s rights to inspect records and obtain financial data shall extend to such related party entity or entities.

14.10 Transition to Next Contractor
A. At expiration or termination of this Agreement, Contractor shall cooperate fully with City and any successor franchisee to assure a smooth transition of discarded materials handling services.

Contractor’s cooperation shall include providing both City and the successor franchisee with route lists, billing information, lists of gate or other access codes and information needed for entry to service areas, container placement areas by address, levels of service including any special needs or services required by each location, and other operating records needed to service all premises covered by this Agreement. In recognition of the impracticality of customers storing two sets of containers, Contractor shall remove its containers in coordination with the distribution of containers by the successor franchisee. Contractor shall cooperate with City and the successor franchisee on the timing of container removal; if the parties cannot agree on a phase-out schedule and Contractor does not remove containers in a timely manner that avoids customers having to City of Brea Second Amended/Restated Franchise Agreement

3074601.6
store two sets of containers, City, the successor franchisee, or another entity may remove Contractor’s containers and seek cost reimbursement from Contractor through its performance bond, letter of credit, or other means. The failure to cooperate with City following termination shall be conclusively presumed to be grounds for specific performance of this covenant and/or other equitable relief necessary to enforce this covenant.

B. Contractor shall, to the maximum extent feasible, provide the successor franchisee with all keys, security codes, and remote controls used to access garages and bin enclosures. Contractor shall be responsible for coordinating transfer immediately after Contractor’s final pick-ups, so as not to disrupt service. Contractor shall provide City with detailed route sheets containing service names and addresses, billing names and addresses, monthly rate, and service levels (quantity, material type, and size of containers and pick-up days) at least 90 days prior to the transition date and provide an updated list two weeks before the transition and a final list of changes the day before the transition. Contractor shall provide means of access to the successor franchisee at least one full working day (excluding Saturday, Sunday, and holidays as defined in Exhibit A) prior to the first day of collection by the successor franchisee and always within sufficient time so as not to impede in any way the successor franchisee from easily servicing all containers.

C. Contractor shall provide documentation of any customer declining request to provide keys, security codes, and/or remote controls used to access garages and container enclosures.

14.11 Contractor’s Investigation
Contractor has made an independent invesƟgaƟon (saƟsfactory to it) of the condiƟons and circumstances surrounding the Agreement and the work to be performed by it.

14.12 Condemnation
City fully reserves the rights to acquire Contractor’s property uƟlized in the performance of this Agreement by purchase or through the exercise of the right of eminent domain. This provision is addiƟve and not intended to alter the rights of the parƟes set forth in ArƟcle 11.

14.13 Notice Procedures
NoƟces, invoices, or other documents related to this Agreement shall be delivered as provided in this SecƟon and shall be deemed received on: (a) the day of delivery, if delivered by hand during the receiving party’s regular business hours or by e-mail before or during the receiving party’s regular business hours; (b) the business day aŌer delivery, if delivered by e-mail aŌer the receiving party’s regular business hours; or, (c) on the second business day following deposit in the United States mail, postage prepaid, to the addresses listed below, or to such other addresses as the parƟes may, from Ɵme to Ɵme, designate in wriƟng. Any noƟce delivered by e-mail that concerns breach or terminaƟon of this Agreement shall concurrently be sent by deposit in the United States mail, postage prepaid, but such noƟce shall be deemed received on the day of e-mail delivery.

If to City:

City of Brea
AƩn: City Manager
1 Civic Center Circle
Brea, California 92821
City of Brea Second Amended/Restated Franchise Agreement

3074601.6
krisƟ[email protected]
Copy to:

Richards, Watson & Gershon
1 Civic Center Circle
Post Office Box 1059
Brea, California 92822-1059
AƩenƟon: City AƩorney
[email protected]
If to Contractor:

General Manager
Republic Services
1131 N. Blue Gum Street
Anaheim, California 92806
E-mail to be sent to the acƟve General Manager at the Ɵme of such noƟce.

Copy to:

Republic Services, Inc.

AƩn: Legal Department
18500 N. Allied Way
Phoenix, Arizona 85054

14.14 Compliance with City Code
Contractor shall comply with those applicable provisions of the City Code, and with any and all amendments to such applicable provisions enacted aŌer the EffecƟve Date, that further consƟtute a change in applicable law within the meaning of this Agreement.

14.15 Compliance with Immigration Laws
Contractor shall be knowledgeable of and comply with applicable laws. Contractor warrants and represents that all of its employees, including any and all prospecƟve employees hired to perform services under this Agreement and the employees of any subcontractor retained by Contractor to perform a porƟon of the services under this Agreement, are and will be authorized to perform the services contemplated by this Agreement in full compliance with all applicable laws including the ImmigraƟon NaƟonality Act of 1952 (commencing with SecƟon 1101 of Title 8 of the United States Code) and the ImmigraƟon NaƟonality and the ImmigraƟon Reform and Control Act of 1986 (commencing with SecƟon 1324a of Title 8 of the United States Code). Contractor shall verify the legal status of all of its employees and provide confirmaƟon of such verificaƟon whenever requested by City. If Contractor discovers that any employee it has retained is not in compliance with immigraƟon laws, Contractor shall not allow such employee to provide services under this Agreement.

City of Brea Second Amended/Restated Franchise Agreement

3074601.6

14.16 Guarantee of Contractor's Performance
Pursuant to a guarantee in substanƟally the form aƩached as Exhibit G, Republic Services, Inc., a Delaware corporaƟon that is the sole member of Contractor, has agreed to guarantee Contractor's performance of this Agreement. The guarantee shall be provided within 10 calendar days of the EffecƟve Date.

14.17 Incorporation of Mandatory Language
Each and every provision required by law to be inserted in this Agreement shall be deemed to be inserted and this Agreement shall be read and enforced as though such provision were included. If through mistake or otherwise any such provision is not inserted, or is not correctly inserted, then upon request of either party this Agreement shall promptly be amended to make such inserƟon or correcƟon.

14.18 Interpretation
This Agreement, including the Exhibits aƩached hereto, shall be interpreted and construed reasonably and neither for nor against either party, regardless of the degree to which either party parƟcipated in its draŌing.

14.19 Severability
If any provision of this Agreement is for any reason deemed to be invalid and unenforceable, the invalidity or unenforceability of such provision shall not affect any of the remaining provisions of this Agreement.

14.20 Attorney’s Fees
If either party is required to iniƟate or defend or is made a party to any acƟon or proceeding in any way connected with this Agreement, the prevailing party in such acƟon or proceeding, in addiƟon to any other relief that may be granted, whether legal or equitable, shall be enƟtled to reasonable aƩorney’s fees.

AƩorney’s fees shall include aƩorney’s fees on any appeal, and, in addiƟon, a party enƟtled to aƩorney’s fees shall be enƟtled to all other reasonable costs for invesƟgaƟng such acƟon, taking deposiƟons and discovery and all other necessary costs the court allows that are incurred in such liƟgaƟon. All such fees shall be deemed to have accrued on commencement of such acƟon and shall be enforceable whether or not such acƟon is prosecuted to judgment.

14.21 Non-Discrimination
A. Contractor shall not discriminate against any employee or applicant for employment because of age, race, religion, creed, color, sex, marital status, sexual orientation, political ideology, ancestry, national origin, or the presence of any mental or physical handicap, unless based upon a bona fide occupational qualification. Contractor shall take affirmative action to ensure that applicants are employed and that employees are treated during employment without regard to their creed, color, sex, marital status, sexual orientation, political ideology, ancestry, national origin, or the presence of any mental or physical handicap. Such action shall include to the following: employment upgrading; demotion or transfer; recruitment or recruitment advertising; layoff or termination; rates of pay or other forms of compensation; and, selection for training.

B. Contractor understands and agrees that if it violates this nondiscrimination provision, this Agreement may be terminated by City, as provided for in Section 12, and further that Contractor City of Brea Second Amended/Restated Franchise Agreement

3074601.6
shall be barred from performing any services for City now or in the future, unless a showing is made satisfactorily to City that discriminatory practices have been terminated and that a recurrence of such action is unlikely.

14.22 Integration
This Agreement is the enƟre agreement between the parƟes with respect to the subject maƩer hereof and supersedes all prior and contemporaneous oral and wriƩen agreements and discussions. This Agreement may be amended only by an agreement in wriƟng, signed by each of the parƟes hereto.

14.23 Counterparts
This Agreement may be executed in counterparts, each of which shall be considered an original.

City of Brea Second Amended/Restated Franchise Agreement

3074601.6
IN WITNESS WHEREOF, this Agreement is entered by the ParƟes hereto in the County of Orange, California on the day and year first above wriƩen.

City of Brea,
A Municipal CorporaƟon
Republic Waste Services of Southern
California, LLC
Blair Stewart Date
Mayor
Signature Date
Print Name of Signatory
Title of Signatory
Signature Date
Print Name of Signatory
Title of Signatory
APPROVED AS TO FORM:

Terence Boga Date
City AƩorney
City Business License #
ATTEST:

Lillian Harris-Neal Date
City Clerk
3024958.2
EXHIBIT A:

DEFINITIONS
3024958.2
This page intenƟonally leŌ blank

EXHIBIT A

DEFINITIONS
Page A-1 Franchise Agreement, Exhibit A
3024958.2
For purposes of this Agreement, unless a different meaning is clearly required, the following words and phrases shall have the following meanings respecƟvely ascribed to them by this Exhibit (which words may not be capitalized but sƟll have the meanings set forth below). In the event of a material discrepancy between a definiƟon in this Exhibit and a definiƟon specified in an applicable state statute or regulaƟon, the definiƟon in the state statute or regulaƟon shall control. “AB 341” means Assembly Bill 341 (2011).
“AB 1826” means Assembly Bill 1826 (2014).
“AB 2176” means Assembly Bill 2176 (2004).
“Abandoned Waste” means recyclable materials, organic materials, solid waste, C&D, excluded waste, bulky goods, or other materials that have been abandoned, liƩered, or illegally dumped in the public rightof-way or on public property. “Advanced Clean Fleets RegulaƟon” means 13 CCR SecƟons 2013, 2013.1, 2013.2, 2013.3, 2013.4, 2014,2014.1, 2014.2, 2014.3, 2015, 2015.1, 2015.2, 2015.3, 2015.4, 2015.5, 2015.6, and 2016. “Agreement” means this Second Amended and Restated Franchise Agreement. “Approved C&D Facility” means a C&D facility idenƟfied in Exhibit L. “Approved Facility” means (as appropriate for the context) any one of or any combinaƟon of: approved recyclable materials processing facility; approved organic materials processing facility; approved transfer facility; approved C&D facility; and, approved reusable materials processing facility. “Approved Organic Materials Processing Facility” means an organic materials processing facility idenƟfied in Exhibit L.
“Approved Processing Facility” means (as appropriate for the context) any one of or any combinaƟon of:
approved recyclable materials processing facility; approved organic materials processing facility; approved C&D facility; and, approved reusable materials processing facility. “Approved Recyclable Materials Processing Facility” means a recyclable materials processing facility idenƟfied in Exhibit L.
“Approved Reusable Materials Processing Facility” means a reusable materials processing facility idenƟfied in Exhibit L.
“Approved Transfer Facility” means a transfer facility idenƟfied in Exhibit L. “Bin” means a container with capacity of approximately one to eight cubic yards, with a hinged lid, and with wheels (where appropriate), that is serviced by a front end-loading collecƟon vehicle, including bins with compactors aƩached to increase the capacity of the bin.

EXHIBIT A

DEFINITIONS
Page A-2 Franchise Agreement, Exhibit A
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“Blue Container” means a container where either: (a) the lid of the container is blue in color, or (b) the body of the container is blue in color and the lid is either blue, gray, or black in color. Hardware such as hinges and wheels on a blue container may be any color. Blue containers shall be used for the purpose of storage and collecƟon of source separated recyclable materials, which includes non-putrescible and nonhazardous recyclable wastes such as cans, metals, plasƟcs, and glass, or as otherwise defined in 14 CCR SecƟon 18982(a)(43).
“Brown Container” means a container for the purpose of storage and collecƟon of source separated food waste and has the same meaning as in 14 CCR SecƟon 18982.2(a). “Bulky Goods” means discarded appliances (including non-industrial refrigerators that can be handled by two people), furniture, Ɵres, rolled and secured rugs and carpets less than six feet long, maƩresses, ewaste, bundled and Ɵed yard trimmings and/or wood waste exceeding 18 inches in diameter or four feet in length, and similar large items that can be handled by two people, and require special collecƟon due to their size or nature but can be collected without the assistance of special loading equipment (such as forkliŌs or cranes) and without violaƟng vehicle load limits. Bulky goods must have been generated at the service address where they are collected. Bulky goods do not include abandoned automobiles, large auto parts, trees, construcƟon and demoliƟon debris, or items herein defined as excluded waste. “Business Days” mean days during which City offices are open to do business with the public. “CalPERS” means California Public Employee ReƟrement System. “CalRecycle” means California Department of Resources Recycling and Recovery. “CARB” means California Air Resources Board.
“Cardboard” means corrugated fiberboard consisƟng of a fluted corrugated sheet and one or two flat linerboards, as is oŌen used in the manufacture of shipping containers and corrugated boxes. Cardboard is a subset of recyclable materials.
“Cart” means a plasƟc container with a hinged lid and wheels that is serviced by an automated or semiautomated collecƟon vehicle. A cart has capacity of 20, 35, 64 or 96 gallons (or similar volumes). “CCR” means California Code of RegulaƟons.
“CERCLA” means Comprehensive Environmental Response, CompensaƟon, and Liability Act (42 U.S.C.

SecƟon 9600 et seq.).
“Change in Law” means any of the following events or condiƟons that occurs aŌer the EffecƟve Date and has a material and adverse effect on the performance of this Agreement except for payment obligaƟons:

A. The enactment, adoption, promulgation, issuance, modification, or change in administrative or judicial interpretation of any applicable law.

EXHIBIT A

DEFINITIONS
Page A-3 Franchise Agreement, Exhibit A
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B. The order or judgment of any public agency, to the extent such order or judgment is not the result of willful or negligent action, error or omission, or lack of reasonable diligence of the party asserting the occurrence of a change in law.
“City” means the City of Brea, a California municipal corporaƟon. “City Code” means the Brea City Code.
“City Council” means the Brea City Council.
“City Fees” means all fees payable to City.
“City Manager” means the Brea City Manager or such person’s designee. “Collect” or “CollecƟon” means the act of taking possession of recyclable materials, organic materials, solid waste, bulky goods, and other material at the place of generaƟon. “Commercial Business," “Commercial Customer,” “Commercial Subscriber,” or “Commercial” shall mean a firm, partnership, proprietorship, joint-stock company, corporaƟon, or associaƟon, whether for-profit or nonprofit, strip mall, industrial facility, or a mulƟ-family dwelling. A mulƟ-family dwelling that consists of fewer than five units is not a commercial business.
“Commercial Edible Food Generator” includes Ɵer one commercial edible food generators and Ɵer two commercial edible food generators, or as otherwise defined in 14 CCR SecƟon 18982(a)(7). For the purposes of this definiƟon, food recovery organizaƟons and food recovery services are not commercial edible food generators.
“Commercial Premises” includes premises upon which business acƟvity is conducted including retail sales, services, wholesale operaƟons, manufacturing and industrial operaƟons, and mulƟ-family residenƟal faciliƟes, but excluding residenƟal premises upon which business acƟviƟes are conducted when such acƟviƟes are permiƩed under applicable zoning regulaƟons and are not the primary use of the property. Premises upon which mulƟ-family faciliƟes, hotels, and motels are operated shall be deemed to be commercial premises.
“Community ComposƟng” means any acƟvity that composts green material, agricultural material, food material, and vegetaƟve food material, alone or in combinaƟon, and the total amount of feedstock and compost on-site at any one Ɵme does not exceed 100 cubic yards and 750 square feet. “Compactor” means a mechanical apparatus that compresses materials together with the container that holds the compressed materials or the container that holds the compressed materials if it is detached from the mechanical compacƟon apparatus. Compactors include two to eight cubic yard bin compactors serviced by front-end loader collecƟon vehicles and 10 to 40 cubic yard roll-off box compactors serviced by roll-off collecƟon vehicles.
“Complaint” shall mean each wriƩen or orally communicated statement made to City or Contractor alleging: (1) non-performance or deficiencies in Contractor’s performance of this Agreement; (2) a violaƟon by Contractor of this Agreement; or, (3) a non-compliance with SB 1383.

EXHIBIT A

DEFINITIONS
Page A-4 Franchise Agreement, Exhibit A
3024958.2
“Compostable PlasƟcs” or “Compostable PlasƟc” means plasƟc materials that meet the ASTM D6400 standard for compostability.
“ComposƟng” or “Compost” means a controlled biological decomposiƟon of organic materials yielding a safe and nuisance free compost product.
“ConstrucƟon and DemoliƟon Debris (C&D)” includes discarded building materials, packaging, debris, and rubble resulƟng from construcƟon, alteraƟon, remodeling, repair, or demoliƟon operaƟons on any pavements, excavaƟon projects, houses, commercial buildings, or other structures, excluding excluded waste. ConstrucƟon and demoliƟon debris includes rocks, soils, tree remains, and other yard trimmings that result from land clearing or land development operaƟons in preparaƟon for construcƟon. “Consumer Price Index” or “CPI” means the Consumer Price Index for all Urban Consumers (CPI-U) CUURS49ASA0, Los Angeles-Long Beach-Anaheim, All Items. “Containers” mean bins, carts, compactors, and roll-off boxes. “Contractor” means Republic Waste Services of Southern California, LLC, a Delaware limited liability company (formerly known as Taormina Industries, LLC), which is a wholly owned subsidiary of Republic Services, Inc. and does business as Brea Disposal.
“County” means the County of Orange, a poliƟcal subdivision of the State of California. "County Agreement" means the Waste Disposal Agreement set forth in Exhibit K. “CPRA” means California Public Records Act (Government Code SecƟon 7920.000 et seq.). “Curb” or “Curbside” means the cornered edging between the street and sidewalk. Curb or curbside also means and describes the locaƟon of a collecƟon container for pick-up, where such container is placed on the street or alley against the face of the curb, or where no curb exists, the container is placed not more than five feet from the outside edge of the street or alley nearest the property’s entrance. “Customer” means the person whom Contractor or City submits its billing invoice to and collects payment from for collecƟon services provided to a premises. The customer may be either the occupant or owner of the premises.
“Customer Type” means the customer’s sector category. Customer type includes single-family, mulƟfamily, commercial, roll-off box, and City. “Designated Disposal Facility” means a landfill disposal facility owned and operated by the County. “Designated Waste” means either of the following:

A. Hazardous waste that has been granted a variance from hazardous waste management requirements pursuant to Health and Safety Code Section 25143.

B. Nonhazardous waste that consists of, or contains, pollutants that, under ambient environmental conditions at a waste management unit, could be released in concentrations exceeding applicable

EXHIBIT A

DEFINITIONS
Page A-5 Franchise Agreement, Exhibit A
3024958.2
water quality objectives or that could reasonably be expected to affect beneficial uses of the waters of the state as contained in the appropriate state water quality control plan. "Director” means the Brea Director of Maintenance Services or such person’s designee. “Discarded Materials” means recyclable materials, organic materials, and solid waste placed by a generator in a receptacle and/or at a locaƟon for the purposes of collecƟon by Contractor, excluding excluded waste.
“Disposal” or “Dispose” means the final disposiƟon of solid waste or processing residue at a disposal facility.
“Disposal Facility” means a landfill or other facility for ulƟmate disposal of solid waste. “Divert” or “Diversion” means to prevent discarded materials from disposal at landfill or transformaƟon faciliƟes (including faciliƟes using incineraƟon, pyrolysis, disƟllaƟon, gasificaƟon, or biological conversion methods) through source reducƟon, reuse, recycling, composƟng, anaerobic digesƟon, or other method of processing. Diversion is a broad concept that is to be inclusive of material handling and processing changes that may occur during the term of this Agreement including changes in standard industry pracƟce or implementaƟon of innovaƟve (but not necessarily fully proven) techniques or technology that reduce disposal risk, decrease costs, and/or are for other reasons deemed desirable by City. “DMV” means California Department of Motor Vehicles.
“Dwelling Unit” means any individual living unit in a single-family dwelling or mulƟ-family dwelling structure or building, a mobile home, or a motor home located on a permanent site intended for, or capable of being uƟlized for, residenƟal living other than a hotel or motel. “Edible Food” means food intended for human consumpƟon. Edible food is not solid waste if it is recovered and not discarded. Nothing in this Agreement requires or authorizes the recovery of edible food that does not meet the food safety requirements of the California Retail Food Code (Health & Safety Code § 11700 et seq.).
“E-Waste" means discarded electronic equipment including televisions, computer monitors, CPUs, laptop computers, computer peripherals (including external hard drives, keyboards, scanners, and mice), printers, copiers, facsimile machines, radios, stereos, stereo speakers, VCRs, DVDs, camcorders, microwaves, telephones, cellular telephones, and other electronic devices. Some e-waste or components thereof may be hazardous waste or include hazardous substances and thus require special handling, processing, or disposal.
“Excluded Waste” means hazardous substance, hazardous waste, infecƟous waste, designated waste, volaƟle, corrosive, biomedical, infecƟous, biohazardous, and toxic substances or material; waste that Contractor reasonably believes would, as a result of or upon disposal, be a violaƟon of applicable law, including land use restricƟons or condiƟons; waste that cannot be disposed of in Class III landfills; and, waste that in Contractor’s reasonable opinion would present a significant risk to human health or the environment, cause a nuisance, or otherwise expose Contractor or City to potenƟal liability. Excluded waste does not include de minimis volumes or concentraƟons of waste of a type and amount normally

EXHIBIT A

DEFINITIONS
Page A-6 Franchise Agreement, Exhibit A
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found in residenƟal solid waste aŌer implementaƟon of programs for the safe collecƟon, recycling, treatment, and disposal of baƩeries and paint in compliance with Public Resources Code SecƟons 41500 and 41802. Excluded Waste also does not include used motor oil and filters or household baƩeries when properly placed for collecƟon by Contractor.
“Flow Control” means City’s right to direct discarded materials to a facility of its choosing. “Food Recovery” means acƟons to collect and distribute food for human consumpƟon that otherwise would be disposed.
“Food Recovery OrganizaƟon” means an enƟty that primarily engages in the collecƟon or receipt of edible food from commercial edible food generators and distributes that edible food to the public for food recovery either directly or through other enƟƟes. Food recovery organizaƟon includes:

A. A food bank as defined in Health and Safety Code Section 113783.

B. A nonprofit charitable organization as defined in Health and Safety Code Section 113841.

C. A nonprofit charitable temporary food facility as defined in Health and Safety Code Section 113842. “Food Recovery Service” means a person or enƟty that collects and transports edible food from a commercial edible food generator to a food recovery organizaƟon or other enƟƟes for food recovery. “Food Scraps" means those discarded materials that will decompose and/or putrefy including: (i) all kitchen and table food waste; (ii) animal or vegetable waste that is generated during or results from the storage, preparaƟon, cooking, or handling of food stuffs; (iii) fruit waste, grain waste, dairy waste, meat, and fish waste; and, (iv) vegetable trimmings, houseplant trimmings, and other compostable organic waste common to the occupancy of residenƟal dwellings. Food scraps are a subset of food waste. “Food-Soiled Paper” means compostable paper material that has come in contact with food scraps or liquid. Food-soiled paper includes compostable paper plates, paper coffee cups, napkins, pizza boxes, and milk cartons.
“Food Waste” means source separated food scraps, food-soiled paper, and compostable plasƟcs. Food waste is a subset of organic materials.
“Generator” means any person whose act or process produces discarded materials, or whose act first causes discarded materials to become subject to regulaƟon. “Gray Container” means a container where either: (a) the lid of the container is gray or black in color; or, (b) the body of the container is enƟrely gray or black in color and the lid is gray or black in color. Hardware such as hinges and wheels on a gray container may be any color. Gray containers shall be used for the purpose of storage and collecƟon of gray container waste. “Gray Container Waste” means solid waste that is collected in a gray container that is part of a three- or four-container organic waste collecƟon service that prohibits the placement of organic waste in the gray container.

EXHIBIT A

DEFINITIONS
Page A-7 Franchise Agreement, Exhibit A
3024958.2
“Green Container” means a container where either: (a) the lid of the container is green in color; or, (b) the body of the container is green in color and the lid is green, gray, or black in color. Hardware such as hinges and wheels on a green container may be any color. Green containers shall be used for the purpose of storage and collecƟon of source separated green container organic waste, which includes green waste and organic waste.
"Gross Receipts" shall mean and include all monies, fees, charges, consideraƟon, and revenue received by Contractor in connecƟon with the performance of this Agreement except as noted below. Except as provided in the following sentences, in calculaƟng the total amount of gross receipts, no deducƟons or subtracƟons of any kind shall be made by Contractor in determining gross receipts pursuant to this Agreement such as: fines, penalƟes, claims, seƩlements, and judgments; or, any other cost of doing business. Gross receipts do not include the City residenƟal maintenance fee or revenue received from the sale of recyclables
“GTCI” means the Consumer Price Index for Garbage and Trash CollecƟon in U.S. city average, all urban consumers, not seasonally adjusted (CUUR0000SEHG02).
“Hazardous Substance” means any of the following: (a) any substances defined, regulated, or listed (directly or by reference) as “hazardous substances,” “hazardous materials,” hazardous wastes,” “toxic waste,” “pollutant,” or “toxic substances,” or similarly idenƟfied as hazardous to human health or the environment, in or pursuant to: (i) CERCCLA; (ii) the Hazardous Materials TransportaƟon Act (49 USC § 1802 et seq.); (iii) the Resource ConservaƟon and Recovery Act (42 USC § 6901 et seq.); (iv) the Clean Water Act (33 USC § 1251 et seq.); (v) Health and Safety Code SecƟons 25115-25117, 25249.8, 25281, and 25316; (vi) the Clean Air Act (42 USC § 7901 et seq.); and, (vii) Water Code SecƟon 13050; and, (b) any other hazardous or toxic substance, material, chemical, waste, or pollutant idenƟfied as hazardous or toxic or regulated under any other applicable law including friable asbestos, PCBs, petroleum, natural gas, and syntheƟc fuel products, and by-products.
“Hazardous Waste” means all substances defined as hazardous waste, acutely hazardous waste, or extremely hazardous waste by Health and Safety Code SecƟons 25110.02, 25115, and 25117 or idenƟfied and listed as hazardous waste by the U.S. Environmental ProtecƟon Agency. Hazardous waste includes household hazardous waste and medical waste. Where there is a conflict in the definiƟons employed by two or more agencies having jurisdicƟon over hazardous or solid waste, the term “hazardous waste” shall be construed to have the broader, more encompassing definiƟon. “Holiday” means any of the following: New Year’s Day; Memorial Day; Independence Day; Labor Day; Thanksgiving Day; and, Christmas Day.
“Household Hazardous Waste” or “HHW” means hazardous waste generated at residenƟal premises.

HHW includes paint, stain, varnish, thinner, adhesives, auto products (such as old fuel, used motor oil and filter), baƩeries, household baƩeries, fluorescent bulbs, tubes, cleaners and sprays, pesƟcides, ferƟlizers and other garden products, needles, syringes, and lancets. “InfecƟous Waste” means biomedical waste generated at hospitals, public or private medical clinics, dental offices, research laboratories, pharmaceuƟcal industries, blood banks, mortuaries, veterinary faciliƟes, and other similar establishments that are idenƟfied in Health and Safety Code SecƟon 25117.5.

EXHIBIT A

DEFINITIONS
Page A-8 Franchise Agreement, Exhibit A
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“Mulch” means a layer of material that is applied on top of soil and that saƟsfies all of the following criteria:

A. Meets or exceeds the physical contamination, maximum metal concentration, and pathogen density standards for land applications specified in 14 CCR Section 17852(a)(24.5)(A)(1) through (3).

B. Was produced at one or more of the following types of facilities:

1. A compostable material handling operation or facility as defined in 14 CCR Section 17852(a)(12), that is permitted or authorized under Division 7 of Title 14 of the CCR, other than a chipping and grinding operation or facility as defined in 14 CCR Section 17852(a)(10).

This criteria disallows mulch produced from chipping and grinding operations to count toward fulfillment of City’s annual organic waste product procurement target.

2. A transfer/processing facility or transfer/processing operation as defined in 14 CCR Section 17402(a)(30) and (31), respectively, that is permitted or authorized under 14 CCR, Division 7, Chapter 12.

3. A solid waste landfill as defined in Public Resources Code Section 40195.1 that is permitted under 27 CCR, Division 2.
“MulƟ-Family,” “MulƟ-Family Dwelling,” or “MFD” means any residenƟal premises, other than a singlefamily premises, with five or more dwelling units used for residenƟal purposes (regardless of whether residence therein is temporary or permanent), including such premises when combined in the same building with commercial establishments, that receive centralized, shared, collecƟon service for all units on the premises that are billed to one customer at one address. Customers residing in townhouses, mobile homes, condominiums, or other structures with five or more dwelling units who receive curbside cart service for refuse, recycling, and organic materials shall not be considered mulƟ-family. “OAL” means California Office of AdministraƟve Law.
“Occupant” means a person who lawfully occupies a premises. “Organic Material” or “Organics” means yard trimmings and food waste. No discarded material shall be considered to be organic material, however, unless it is separated from recyclable material and solid waste.

Organic material is a subset of organic waste.
“Organic Waste” means wastes containing material originated from living organisms and their metabolic waste products including food, yard trimmings, organic texƟles and carpets, lumber, wood, paper products, prinƟng and wriƟng paper, manure, biosolids, digestate, and sludges, or as otherwise defined in 14 CCR SecƟon 18982(a)(46).
“Owner” means the person(s) holding legal Ɵtle to real property. Owner includes the person(s) listed on the latest equalized assessment roll of the County Assessor. "Party” or “ParƟes” means the City and Contractor, individually or together. “Person” means an individual, firm, associaƟon, organizaƟon, partnership, consorƟum, corporaƟon, trust, joint venture, commercial enƟty, public agency, or other legal enƟty.

EXHIBIT A

DEFINITIONS
Page A-9 Franchise Agreement, Exhibit A
3024958.2
“Premises” means any land or building where recyclable material, organic material, or solid waste is generated or accumulated.
“Processing” or “Process” means to prepare, treat, or convert through some special method. “Processing Facility” means any plant or site used for the purpose of sorƟng, cleansing, treaƟng, or reconsƟtuƟng recyclable material or reusable material for the purpose of making such material available for recycling or reuse or the facility for the processing and/or composƟng of organic material. “Prohibited Container Contaminants” means the following: (i) discarded materials placed in the blue container that are not idenƟfied as acceptable recyclable material for City’s collecƟon program; (ii) discarded materials placed in the green container or brown container that are not idenƟfied as acceptable organic materials for City’s collecƟon program; (iii) discarded materials placed in the gray container that are acceptable recyclable material and/or organic materials to be placed in the blue container, green container, or brown containers or otherwise managed under City’s collecƟon program; and, (iv) special waste and excluded waste placed in any container.
“Proprietary InformaƟon” or “Proprietary” or “ConfidenƟal” means that informaƟon provided by Contractor to City that is exempt from disclosure under the CPRA as a trade secret. Proprietary informaƟon does not include Contractor’s customer lists or informaƟon required for reporƟng purposes to be submiƩed to City in any report specified in this Agreement. “Public Street” means all City-owned and maintained paved areas between the normal curb line of a roadway, including public parking lots, roadway dividers, and medians. “Putrescible Waste” means material capable of being decomposed by micro-organisms with sufficient rapidity as to cause nuisances because of odors, gasses, or other offensive condiƟons, and include materials such as food wastes and offal.
“Rate” means the maximum amount, expressed as a dollar unit, approved by City that Contractor may bill a customer for providing services under this Agreement. A rate has been established for each individual service level and the iniƟal rates for Rate Period Zero and Rate Period One are set forth in Exhibit D. “Rate Period” means a 12-month period commencing July 1 and concluding the following June 30. “Recyclable Material” or “Recyclables” means those discarded materials that the generators set out in recyclables containers for collecƟon for the purpose of recycling by Contractor and that exclude excluded waste. Discarded materials shall not be considered recyclable material unless such material is separated from organic material and solid waste. Recyclable material includes: newspaper (including inserts, coupons, and store adverƟsements); mixed paper (including office paper, computer paper, magazines, junk mail, catalogs, brown paper bags, brown paper, paperboard, paper egg cartons, telephone books, grocery bags, colored paper, construcƟon paper, envelopes, legal pad backings, shoe boxes, cereal, and other similar food boxes yet excluding paper Ɵssues, paper towels, paper with plasƟc coaƟng, paper contaminated with food, wax paper, foil-lined paper and cartons, and Tyvex non-tearing paper envelopes); chipboard; corrugated cardboard; glass containers of any color (including brown, clear, and green glass boƩles and jars); aluminum (including beverage containers and small pieces of scrap metal); steel, Ɵn, or

EXHIBIT A

DEFINITIONS
Page A-10 Franchise Agreement, Exhibit A
3024958.2
bi-metal cans; mixed plasƟcs such as plasƟc containers (numbers one to seven), plasƟc six and EPS; boƩles including containers made of HDPE, LDPE, or PET; and, those materials added by Contractor from Ɵme to Ɵme.
“Recycle” or “Recycling” means the process of sorƟng, cleansing, treaƟng, and reconsƟtuƟng at a recyclable materials processing facility, materials that would otherwise be disposed of at a landfill for the purpose of returning such materials to the economy in the form of raw materials for new, reused, or reconsƟtuted products. Recycling includes processes deemed to consƟtute a reducƟon of landfill disposal pursuant to 14 CCR, Division 7, Chapter 12, ArƟcle 2. Recycling does not include gasificaƟon or transformaƟon as defined in Public Resources Code SecƟon 40201. “Related-Party EnƟty” means all businesses (including corporaƟons, limited and general partnerships, and sole proprietorships) that are related to Contractor by virtue of ownership interests or common management. Related-party enƟƟes shall be limited to those businesses that are directly or indirectly involved in the Contractor’s performance of this Agreement. Related-party enƟty includes a business in which Contractor has an ownership interest, a business that has an ownership interest in Contractor, and a business that is also owned, controlled, or managed by any person that has an ownership interest in Contractor. For purposes of determining whether an indirect ownership interest exists, the construcƟve ownership provisions of 26 U.S.C. SecƟon 318(a) shall apply; provided, however, (i) “ten percent” shall be subsƟtuted for “fiŌy percent” in SecƟon 318(a)(2)(C) and in SecƟon 318(a)(3)(C); and, (ii) SecƟon 318(a)(5)(C) shall be disregarded. For purposes of determining ownership under this Paragraph and construcƟve or indirect ownership under SecƟon 318(a), ownership interest of less than 10% shall be disregarded, and percentage interests shall be determined on the basis of the percentage of voƟng interest or value that the ownership interest represents, whichever is greater. “Renewable Natural Gas” or “RNG” means gas derived from organic waste that has been diverted from a landfill and processed at an in-vessel digesƟon facility that is permiƩed or otherwise authorized by 14 CCR to recover organic waste, or as otherwise defined in 14 CCR SecƟon 18982(a)(62). “ResidenƟal” means of, from, or pertaining to a single-family premises or mulƟ-family premises including single-family homes, apartments, condominiums, townhouse complexes, mobile home parks, and cooperaƟve apartments.
“Residue” means those materials that, aŌer processing, are disposed rather than recycled due to either the lack of markets for materials or the inability of the processing facility to capture and recover the materials.
“Reusable Material” means items that are capable of being used again aŌer minimal processing. Reusable material may be collected, source separated, or recovered through a processing facility. “Roll-Off Box” means an open-top container with a capacity of 10 to 40 cubic yards that is serviced by a roll-off collecƟon vehicle.
“SB 54” means Senate Bill 54 (2022).
“SB 1383” means Senate Bill 1383 (2016).

EXHIBIT A

DEFINITIONS
Page A-11 Franchise Agreement, Exhibit A
3024958.2
“Self-Hauler” or “Self-Haul” means a person who hauls discarded materials, recovered material, or any other material that such person generates at its own premises to another person. Self-Hauler also includes a person who back-hauls waste from premises it owns and operates. “Service Level” refers to the size of a customer’s container(s) and the frequency of collecƟon service. “Sharps” means hypodermic needles, pen needles, intravenous needles, lancets, and other devices that are used to penetrate the skin for the delivery of medicaƟons. “Single-Family” or “SFD” means any detached or aƩached house or residence designed or used for occupancy by one family, provided that collecƟon service feasibly can be provided to such premises as an independent unit. Single-family includes mobile homes, townhouses, and each independent unit of duplex, tri-plex, or four-plex residenƟal structures, regardless of whether each unit is separately billed for its specific service level. Customers residing in townhouses, mobile homes, condominiums, or other structures with five or more dwelling units who receive curbside cart service for refuse, recycling, and organic materials shall not be considered single-family. “Solid Waste” means solid waste as defined in Public Resources Code SecƟon 40191. Solid waste does not include excluded waste, C&D, source separated recyclable material, source separated organic material, and radioacƟve waste. Solid waste may include de minimis volumes or concentraƟons of waste of a type and amount normally found in residenƟal solid waste aŌer implementaƟon of programs for the safe collecƟon, recycling, treatment, and disposal of household hazardous waste in compliance with Public Resources Code SecƟons 41500 and 41802. Solid waste includes salvageable materials only when such materials are included for collecƟon in a solid waste container not source separated from solid waste at the site of generaƟon.
“Source Separated” means the segregaƟon, by the generator, of materials designated for separate collecƟon for some form of recycling, composƟng, recovery, or reuse. “Special Waste” shall mean solid waste that does not fit the collecƟon criteria and specificaƟons stated in this Agreement.
“Split-Bin” means a bin that is split or divided into two secƟons in order to segregate two source separated discarded material types in one container.
“State” means the State of California.
“Subcontractor” means a person who has entered into a contract with Contractor for the performance of an act that is necessary for Contractor’s fulfillment of its obligaƟons under this Agreement. Subcontractor does not include vendors providing materials and supplies to Contractor. “Tier One Commercial Edible Food Generator” means a commercial edible food generator that is one of the following:

A. Supermarket.

B. Grocery store with a total facility size equal to or greater than 10,000 square feet.

EXHIBIT A

DEFINITIONS
Page A-12 Franchise Agreement, Exhibit A
3024958.2
C. Food service provider.

D. Food distributor.

E. Wholesale food vendor.
“Tier Two Commercial Edible Food Generator” means a commercial edible food generator that is one of the following:

A. Restaurant with 250 or more seats, or a total facility size equal to or greater than 5,000 square feet.

B. Hotel with an on-site food facility and 200 or more rooms.

C. Health facility with an on-site food facility and 100 or more beds.

D. Large venue.

E. Large event.

F. A state agency with a cafeteria with 250 or more seats or total cafeteria facility size equal to or greater than 5,000 square feet.

G. A local education agency with an on-site food facility. “Ton” or “Tonnage” means a unit of measure for weight equivalent to 2,000 standard pounds where each pound contains 16 ounces.
“Townhouse” means an aƩached or semi-aƩached single-family premises within a group of aƩached or semi-aƩached single-family premises, regardless of whether the premises is billed individually or through a central account (e.g., homeowner associaƟon, property manager), wherein each unit maintains an individual collecƟon service subscripƟon, as determined in wriƟng by the City Manager. “Transfer” means the act of transferring the materials collected by Contractor in its route vehicles into larger vehicles for transport to other faciliƟes for the purpose of recycling or disposing of such materials. “TransportaƟon” or “Transport” means the act of conveying collected materials from one locaƟon to another.
“Universal Waste” or “U-Waste” means all wastes as defined by Title 22 CCR SecƟons 66273.1 through 66273.9. Universal waste includes baƩeries, fluorescent light bulbs, mercury switches, and e-waste. “Working Days” means days that Contractor is required to provide regularly scheduled collecƟon services under this Agreement.
“Yard Trimmings” means green trimmings, grass, weeds, leaves, prunings, branches, dead plants, brush, tree trimmings, dead trees, small pieces of unpainted and untreated wood, and other types of organic material resulƟng from normal yard and landscaping maintenance. Yard trimmings does not include excluded waste. Yard trimmings are a subset of organic material. Yard trimmings placed for collecƟon may not exceed six inches in diameter and three feet in length and must fit within the Contractor-provided container.
3024958.2
EXHIBIT B:

DIRECT SERVICES
3024958.2
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EXHIBIT B:

DIRECT SERVICES
Page B-1 Franchise Agreement, Exhibit B
3024958.2
The following Exhibits (B1 through B4) describe the programs that, in aggregate, represent the direct services to be performed under this Agreement by Contractor.

Each of the following Exhibits (B1 through B4) present the programs to be provided to each customer type by Contractor. Within each program descripƟon are specific requirements for the:
 Type and size of containers or service level to be offered by Contractor under each program.  Frequency of service to be offered by Contractor to customers.  LocaƟon of service, including an indicaƟon of whether or not addiƟonal charges may apply if a customer selects a locaƟon that is more costly to serve (e.g., back-yard service).  Materials that are acceptable or prohibited within the program.  Provision of addiƟonal services to the customer if the standard service levels are inadequate, either on a regular or periodic basis, and an indicaƟon of whether or not addiƟonal charges may apply.  Other requirements and consideraƟons of the program.

Contractor shall provide the services for each program described in accordance with the specific program requirements detailed in Exhibits B1 through B4 and Contractor shall promote such programs using the public educaƟon and outreach methods described in Exhibit C. 3024958.2
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3024958.2
EXHIBIT B1:

SINGLE-FAMILY RESIDENTIAL SERVICES
3024958.2
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EXHIBIT B1

SINGLE-FAMILY RESIDENTIAL SERVICES
Page B1-1 Franchise Agreement, Exhibit B1
3024958.2

1. Recyclable Materials Collection
Contractor shall collect recyclable materials placed in Contractor-provided containers one Ɵme per week from single-family customers and transport all recyclable materials to the approved recyclable materials processing facility for processing.

Containers: Carts
Container Sizes: 64- and 96-gallons (or comparable sizes approved by City).

Standard container size is 96-gallon. 64-gallon service shall be made available for no reducƟon in charge, upon request by customer.

Service Frequency: One Ɵme per week on the same day as organic materials and solid waste collecƟon services
Service LocaƟon: Curbside or alley
Acceptable Materials: Recyclable materials
Prohibited Materials: Solid waste, organic materials, special waste, and excluded waste AddiƟonal Service: Single-family customers shall receive one recyclable materials cart standard and may request an unlimited number of addiƟonal recyclable materials carts at no addiƟonal charge.

Other Requirements: Contractor may refuse to collect a recyclable materials container that contains prohibited container contaminants in the manner and subject to the limits described in SecƟon 5.10 and provided that Contractor leaves a non-collecƟon noƟce in accordance with SecƟon 6.3.B. Contractor shall keep a record of all non-collecƟon noƟces and courtesy pick-up noƟces issued to customers, recording at a minimum the date, customer address, and material type of the container in quesƟon.

2. Organic Materials Collection
Contractor shall collect organic materials placed in Contractor-provided carts one Ɵme per week from single-family customers and transport all organic materials to the approved organic materials processing facility for processing.

Containers: Carts
Container Sizes: 32-, 64-, and 96-gallons (or comparable size approved by City). Standard container size is 96-gallon. 64- or 32-gallon service shall be made available for no reducƟon in charge, upon request by customer.

Service Frequency: One Ɵme per week on the same day as recyclable materials and solid waste collecƟon services
Service LocaƟon: Curbside
Acceptable Materials: Organic materials (including yard trimmings and food waste) Prohibited Materials: Recyclable materials, solid waste, special waste, and excluded waste AddiƟonal Service: Single-family customers shall receive one organic materials cart standard.

Contractor shall provide addiƟonal organic materials carts to single-family customers upon request and may charge the appropriate rate approved by City.

EXHIBIT B1

SINGLE-FAMILY RESIDENTIAL SERVICES
Page B1-2 Franchise Agreement, Exhibit B1
3024958.2
Other Requirements: Contractor shall make available, to all single-family customers, kitchen pails for customer purchase at the rate in the approved rate schedule. City shall approve kitchen pail specificaƟons prior to ordering and distribuƟon. Upon City request, Contractor will make available pails that are provided by City at Contractor’s faciliƟes located in Anaheim for pick-up by customers. Contractor may request idenƟficaƟon to confirm City residency.

If the approved organic materials processing facility accepts compostable plasƟc bags, single-family customers may place organic materials in compostable plasƟc bags and then place the bagged organic materials into their organic materials carts for collecƟon. Such bags must be labeled as “compostable” by the manufacturer and cerƟfied by BPI. Contractor shall submit the required compostable plasƟc processing noƟficaƟons in accordance with SecƟon 5.1.I and Exhibit F.

Contractor may refuse to collect an organic materials container that contains prohibited container contaminants in the manner and subject to the limits described in SecƟon 5.10 and provided that Contractor leaves a non-collecƟon noƟce in accordance with SecƟon 6.3.B. Contractor shall keep a record of all non-collecƟon noƟces and courtesy pick-up noƟces issued to Customers, recording at a minimum the date, customer address, and material type of the container in quesƟon.

3. Solid Waste Collection
Contractor shall collect solid waste placed in Contractor-provided carts one Ɵme per week from singlefamily customers and transport all solid waste to the designated disposal facility for disposal.

Containers: Carts
Container Sizes: 32-, 64-, and 96-gallons (or comparable sizes approved by City). Standard Container size is 96-gallon. 64- or 32-gallon service shall be made available for no reducƟon in charge, upon request by customer.

Service Frequency: One Ɵme per week on the same day as recyclable materials and organic materials collecƟon services
Service LocaƟon: Curbside
Acceptable Materials: Solid waste
Prohibited Materials: Recyclable materials, organic materials, special waste, and excluded waste AddiƟonal Service: Contractor shall provide addiƟonal solid waste carts to single-family customers upon request and may charge the appropriate rate approved by City.

Other Requirements: None

4. On-Call Bulky Goods/Reusable Materials Collection
Contractor shall collect bulky goods, reusable materials, and other materials described herein from singlefamily customers. Contractor shall transport all collected materials to the appropriate approved facility or designated disposal facility for reuse, processing, or disposal.

EXHIBIT B1

SINGLE-FAMILY RESIDENTIAL SERVICES
Page B1-3 Franchise Agreement, Exhibit B1
3024958.2
Containers: Not applicable
Service Level: Up to 20 bulky goods/reusable materials
Service Frequency: Three pick-ups per year per household. A customer is allowed up to three bulky item pick-up requests in a calendar year. Any request aŌer a third pick-up is subject to addiƟonal pick-up charges outlined in Exhibit D.

Service LocaƟon: Curbside
Acceptable Materials: Reusable materials, bulky goods, recyclable materials, yard trimmings, e-waste, and solid waste
Prohibited Materials: Food scraps, hazardous substances, abandoned automobiles, trees, excluded waste, electronic waste, construcƟon and demoliƟon waste including roofing, lumber, concrete, masonry, stucco, Ɵle, carpet cuts, or any single item (e.g., large auto parts, etc.) that two people cannot safely handle.

AddiƟonal Service: Contractor shall collect addiƟonal acceptable materials (as described herein) that exceed the required service level (as requested by customer) and may charge the appropriate rates approved by City for such addiƟonal service.

Other Requirements: Contractor shall provide the service to the customer within a reasonable Ɵme but not longer than seven days of the customer’s requested service date, as mutually agreed upon by the customer and Contractor. Contractor shall not dispose of materials collected through the on-call bulky goods/reusable materials collecƟon program unless the materials cannot be reused or recycled.

Contractor shall process and dispose of bulky goods and reusable materials collected from customers in accordance with the following hierarchy: (1) reuse as is (where energy efficiency is not compromised); (2) disassemble for reuse or recycling; (3) recycle or compost; and if none of the other opƟons are pracƟcable; then, (4) dispose.

5. Holiday Tree Collection
Annually, commencing the day aŌer December 25 and three weeks thereaŌer, Contractor shall collect holiday trees from single-family customers. Customers are required to place the holiday trees curbside on the customer’s regularly scheduled collecƟon day. Holiday trees must be removed from stands; cut into lengths no longer than four feet; and, be free of ornaments, garlands, Ɵnsel, flocking, or other decoraƟons.

Contractor shall not be required to collect holiday trees that do not meet such criteria. Contractor shall affix a non-collecƟon noƟce to any non-collected tree informing the customer of the reason(s) for noncollecƟon. Contractor may charge City-approved rates to return and collect a previously non-collected holiday tree that has been corrected and set out. Contractor shall deliver all collected holiday trees to the approved organic materials processing facility for processing.

Holiday tree collecƟon services shall be provided at no addiƟonal cost to City or the customer.

6. Alternative Service Location for Disabled Single-Family Customers Contractor shall allow for persons that have a disability as defined by the Americans with DisabiliƟes Act (42 U.S.C. §§ 12101-12213 and 27 U.S.C. §§ 225 and 611, and all regulaƟons relaƟng thereto) that are occupants of single-family premises to receive collecƟon services at a locaƟon other than curbside at no extra charge to the customer. Contractor shall review all applicaƟons (which shall include statements from EXHIBIT B1

SINGLE-FAMILY RESIDENTIAL SERVICES
Page B1-4 Franchise Agreement, Exhibit B1
3024958.2
physicians) made by customers to determine conformance with this exempƟon provision and shall grant exempƟons, if applicable. Contractor shall make reasonable accommodaƟons with regard to provision of and servicing of containers (e.g., container size and type, placement of containers for collecƟon) at no addiƟonal cost to the customer. In the event of a dispute as to whether or not a customer is enƟtled to this service, City shall make the final determinaƟon. Upon customer request, Contractor may make such alternaƟve service locaƟons available to single-family customers that do not have a disability (as defined herein) for an addiƟonal, City-approved rate.

7. Sharps Collection Program
Contractor shall assist City in promoƟng the County’s Sharps CollecƟon Program, including adverƟsing the event on Contractor’s website.

8. Temporary Bin Service
Contractor shall provide exclusive temporary bin service to customers upon request for collecƟon of solid waste, recyclable materials, and organic materials. Contractor shall deliver a temporary bin to a customer by the following business day, if requested by 12:00 p.m.; otherwise, delivery shall be no later than the second business day. Rates for temporary bin service are listed separately in the approved rate schedule.

9. Curbside Grease Collection Program
If ever required by the applicable sanitaƟon district or other regulatory agency, Contractor shall design a program for the collecƟon of grease, fat, oils, and similar waste generated from household cooking acƟviƟes (the “Curbside Grease CollecƟon Program”) that the City Manager approves. Contractor shall be responsible to ensure the Curbside Grease CollecƟon Program complies with all applicable laws. At such Ɵme as a Curbside Grease CollecƟon Program is implemented and in order to ensure that Contractor is fairly compensated for any addiƟonal costs incurred in implemenƟng such a program, Contractor and City shall meet and confer in good faith to determine a fair and reasonable adjustment to the maximum rates set forth on Exhibit D in order to compensate Contractor for implemenƟng such a program.

10. Residential Non-Controlled Medication Collection Program Contractor shall assist City in increasing awareness of medicaƟon takeback programs provided by local pharmacies or programs offered by other government enƟƟes, including the Brea Police Department’s annual medicaƟon take-back day. PromoƟonal acƟviƟes shall include posƟng on Contractor’s website, inclusion in the annual brochures/mailings mailed to each residenƟal premises customer, and press releases to local news outlets.

11. Household Hazardous Contaminant Program
Contractor shall assist City in increasing awareness of the County’s drop-off locaƟons for HHW, including drop-off at Contractor’s Anaheim (CVT) and HunƟngton Beach faciliƟes. PromoƟonal acƟviƟes shall include posƟng on Contractor’s website, inclusion in the annual brochures/mailings mailed to each residenƟal premises customer, billing inserts, social media targeted outreach, and press releases to local news outlets.

12. Solid Waste Extra Collection
Upon customer request and prepayment of the rate included in the rate schedule, Contractor shall return to service and collect all three residenƟal carts (organics materials, recycling, and refuse carts). 3024958.2
EXHIBIT B2:

MULTI-FAMILY RESIDENTIAL SERVICES
3024958.2
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EXHIBIT B2

MULTI-FAMILY RESIDENTIAL SERVICES
Page B2-1 Franchise Agreement, Exhibit B2
3024958.2

1. Recyclable Materials Collection
Contractor shall collect recyclable materials placed in Contractor-provided containers from mulƟ-family customers receiving solid waste bin service in accordance with the approved rate schedule and shall transport all recyclable materials to the approved recyclable materials processing facility for processing.

Recyclable materials collecƟon services shall be provided to mulƟ-family customers in accordance with the approved rate schedule.

Containers: Container sizes and service frequencies as defined in Exhibit D Service LocaƟon: To avoid potenƟal safety concerns, and in accordance with the City Code, the service locaƟon will be designated by the customer, subject to Contractor confirmaƟon of the service locaƟon for safe collecƟon operaƟons at the mulƟfamily premises.

Acceptable Materials: Recyclable materials
Prohibited Materials: Organic materials, solid waste, special waste, and excluded waste AddiƟonal Service: Special pick-ups requested by a customer, on days other than the regularly scheduled collecƟon day, shall be available at an approved addiƟonal charge.

Other Requirements: Contractor shall contact each mulƟ-family customer to determine appropriate container sizes and service frequency. Contractor shall deliver recyclable materials containers to each mulƟ-family customer at the same Ɵme that Contractor delivers solid waste containers.

Contractor shall open and close gates, push and/or pull containers, lock and unlock containers, or perform other services as reasonably necessary to access and service containers (addiƟonal charge may apply).

Contractor may refuse to collect a recyclable materials container that contains prohibited container contaminants in the manner and subject to the limits described in SecƟon 5.10 and provided that Contractor leaves a non-collecƟon noƟce in accordance with SecƟon 6.3.B. Contractor shall keep a record of all non-collecƟon noƟces and courtesy pick-up noƟces issued to customers, recording at a minimum the date, customer address, and material type of the container in quesƟon.

2. Organic Materials Collection
Contractor shall collect organic materials in Contractor-provided containers not less than one Ɵme per week (unless a customer has a City-approved organic materials waiver) from mulƟ-family customers and transport all organic materials to the approved organic materials processing facility for processing. Organic materials collecƟon services shall be provided to mulƟ-family customers receiving solid waste bin service in accordance with the approved rate schedule.

Containers: Container sizes and service frequencies as defined in Exhibit D Service LocaƟon: To avoid potenƟal safety concerns, and in accordance with the City Code, the service locaƟon will be designated by the customer subject to Contractor confirmaƟon of the service locaƟon for safe collecƟon operaƟons at the mulƟfamily premises EXHIBIT B2

MULTI-FAMILY RESIDENTIAL SERVICES
Page B2-2 Franchise Agreement, Exhibit B2
3024958.2
Acceptable Materials: Organic materials (including yard trimmings and food waste) Prohibited Materials: Recyclable materials, solid waste, special waste, and excluded waste AddiƟonal Service: Special pick-ups requested by a customer, on days other than their regularly scheduled collecƟon day, will be available at an approved addiƟonal charge.

Other Requirements: Contractor shall make available for purchase kitchen pails designed to contain food scraps prior to placement in the customer’s organic materials container to all mulƟ-family dwelling units at rates in the approved rate schedule. City shall approve kitchen pail specificaƟons prior to ordering and distribuƟon.

Upon City or customer request, Contractor shall contact each mulƟ-family customer to determine appropriate container sizes and service frequency.

Contractor shall deliver organic materials containers to each mulƟ-family customer at the same Ɵme that Contractor delivers solid waste containers.

Contractor shall open and close gates, push and/or pull containers, lock and unlock containers, or perform other services as reasonably necessary to access and empty containers (addiƟonal charge may apply).

Contractor may refuse to collect an organic materials container that contains prohibited container contaminants in the manner and subject to the limits described in SecƟon 5.10 and provided that Contractor leaves a non-collecƟon noƟce in accordance with SecƟon 6.3.B. Contractor shall keep a record of all non-collecƟon noƟces and courtesy pick-up noƟces issued to customers, recording at a minimum the date, customer address, and material type of the container in quesƟon.

3. Solid Waste Collection
Contractor shall collect solid waste placed in Contractor-provided containers not less than one Ɵme per week from mulƟ-family customers and transport all solid waste to the designated disposal facility for disposal.

Containers: Container sizes and service frequencies as defined in Exhibit D.

Service LocaƟon: To avoid potenƟal safety concerns, and in accordance with the City Code, the service locaƟon will be designated by the customer subject to Contractor confirmaƟon of the service locaƟon for safe collecƟon operaƟons at the mulƟfamily premises.

Acceptable Materials: Solid waste
Prohibited Materials: Recyclable materials, organic materials, special waste, and excluded waste AddiƟonal Service: Special pick-ups requested by a customer, on days other than their regularly scheduled collecƟon day, will be available at an approved addiƟonal charge.

Other Requirements: Contractor shall contact each mulƟ-family customer to determine appropriate container sizes and service frequency.

Contractor shall open and close gates, push and/or pull containers, lock and unlock containers, or perform other services as reasonably necessary to access and service containers (addiƟonal charge may apply).

EXHIBIT B2

MULTI-FAMILY RESIDENTIAL SERVICES
Page B2-3 Franchise Agreement, Exhibit B2
3024958.2

4. Bulky Good/Reusable Materials Collection
Contractor shall collect bulky goods, reusable materials, and other materials described herein from mulƟfamily customers. Contractor shall transport all collected materials to the appropriate approved facility for reuse, processing, or disposal.

Containers: Not applicable
Service Level: MulƟ-family premises with cart service receive the same service level as singlefamily, see Exhibit B1.4. MulƟ-family premises with bin service may request bulky good pick-ups at the rates idenƟfied in Exhibit D, see Exhibit B3.5.

Service Frequency: MulƟ-family premises with cart services – same as single-family. MulƟ-family with bin service – by request at rates idenƟfied in Exhibit D. Twenty item limit per collecƟon based on rates idenƟfied in Exhibit D.

Service LocaƟon: Curbside for mulƟ-family premises with cart services. For mulƟ-family premises with bin service, aŌer a confirmed acknowledgment by Contractor of the bulky item pick-up request by the customer, the item(s) to be removed shall be set out near the acƟvely serviced locaƟon of the customers container(s) or enclosure.

The item(s) placed near the container(s) or enclosure shall be set out in a manner that is unobstructed from objects unrelated to the bulky item requested to be removed and shall be placed in a manner that can safely be extracted from the set-out locaƟon by hand. Any bulky items set out that are obstructed or cannot be safely extracted may not be removed from the setout locaƟon.

Acceptable Materials: Reusable materials, bulky goods, recyclable materials, yard trimmings, electronic waste, and solid waste
Prohibited Materials: Food scraps, hazardous substances, abandoned automobiles, trees, excluded waste, electronic waste, construcƟon and demoliƟon waste including roofing, lumber, concrete, masonry, stucco, Ɵle, carpet cuts, or any single item (e.g., large auto parts, etc.) that two people cannot safely handle.

AddiƟonal Service: N/A
Other Requirements: Contractor shall provide the service to the customer within seven working days of the customer’s requested service date, as mutually agreed upon by the customer and Contractor. Customer may request pick-up of a maximum of 20 bulky goods at each pick-up. Contractor shall not dispose of materials collected through the on-call bulky goods/reusable materials collecƟon program unless the materials cannot be reused or recycled. Contractor shall process and dispose of bulky goods and reusable materials collected from customers in accordance with the following hierarchy: (1) reuse as is (where energy efficiency is not compromised); (2) disassemble for reuse or recycling; (3) recycle or compost; and, if none of the other opƟons are pracƟcable, (4) dispose.

5. Holiday Tree Collection
Annually, commencing the day aŌer December 25 and three weeks thereaŌer, or as otherwise approved by the City Manager, Contractor shall provide collecƟon services as needed to collect holiday trees from mulƟ-family customers at a mutually agreed upon Ɵme, date, and designated collecƟon locaƟon, as EXHIBIT B2

MULTI-FAMILY RESIDENTIAL SERVICES
Page B2-4 Franchise Agreement, Exhibit B2
3024958.2
arranged by the Contractor and each mulƟ-family property owner or manager. Contractor shall offer each mulƟ-family property owner or manager the opƟon to receive holiday tree collecƟon service in bins or roll-off boxes, which Contractor shall provide for such service.

Holiday trees must be removed from stands; cut into lengths no longer than four feet; and, be free of ornaments, garlands, Ɵnsel, flocking, or other decoraƟons. Contractor shall not be required to collect holiday trees that do not meet the aforemenƟoned criteria and/or are not placed at the agreed upon collecƟon locaƟon, container, and Ɵme period. Contractor shall affix a non-collecƟon noƟce to any noncollected holiday tree informing the customer of the reason(s) for non-collecƟon. 3024958.2
EXHIBIT B3:

COMMERCIAL SERVICES
3024958.2
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EXHIBIT B3

COMMERCIAL SERVICES
Page B3-1 Franchise Agreement, Exhibit B3
3024958.2

1. Recyclable Materials Collection
Contractor shall collect recyclable materials placed in Contractor-provided containers from commercial customers subscribing to recyclable materials collecƟon service and transport all recyclable materials to the approved recyclable materials processing facility for processing. Recyclable materials collecƟon services shall be provided to commercial customers in accordance with the approved rate schedule.

Containers: Carts, bins, roll-off boxes, and compactors sizes and service frequencies as defined in Exhibit D
Service LocaƟon: To avoid potenƟal safety concerns, and in accordance with the City Code, the service locaƟon will be designated by the customer subject to Contractor confirmaƟon of the service locaƟon for safe collecƟon operaƟons at the commercial premises
Acceptable Materials: Recyclable Materials
Prohibited Materials: Organic materials, solid waste, special waste, and excluded waste AddiƟonal Service: Special pick-ups requested by a customer, on days other than the regularly scheduled collecƟon day, shall be available at an approved addiƟonal charge.

Other Requirements: Upon City or customer request, Contractor shall contact each commercial customer to determine appropriate container sizes and service frequency.

Contractor shall deliver recyclable materials containers to each commercial customer at the same Ɵme that Contractor delivers solid waste containers, unless that commercial customer is exempted from recyclable materials services by City or has demonstrated to City that it is diverƟng recyclable materials through subscripƟon with another City-approved hauler, or other City-approved method.

Contractor shall open and close gates, push and/or pull containers, lock and unlock containers, or perform other services as reasonably necessary to access and empty containers (addiƟonal charge may apply as determined in Exhibit D).

Contractor may refuse to collect a recyclable materials container that contains prohibited container contaminants in the manner and subject to the limits described in SecƟon 5.10 and provided that Contractor leaves a non-collecƟon noƟce in accordance with SecƟon 6.3.B. Contractor shall keep a record of all non-collecƟon noƟces and courtesy pick-up noƟces issued to customers, recording at a minimum the date, customer address, and material type of the container in quesƟon.

2. Organic Materials Collection
Contractor shall collect organic materials placed in Contractor-provided containers not less than one Ɵme per week from commercial customers and transport all organic materials to the approved organic materials processing facility for processing. Organic materials collecƟon services shall be provided to commercial customers in accordance with the approved rate schedule.

Containers: Carts, bins, roll-off boxes, and compactors sizes and service frequencies as defined in Exhibit D
EXHIBIT B3

COMMERCIAL SERVICES
Page B3-2 Franchise Agreement, Exhibit B3
3024958.2
Service LocaƟon: To avoid potenƟal safety concerns, and in accordance with the City Code, the service locaƟon will be designated by the customer subject to Contractor confirmaƟon of the service locaƟon for safe collecƟon operaƟons at the commercial premises.

Acceptable Materials: Organic materials (including yard trimmings and food scraps) Prohibited Materials: Recyclable materials, solid waste, special waste, and excluded waste AddiƟonal Service: Special pick-ups requested by a customer, on days other than the regularly scheduled collecƟon day, shall be available at an approved addiƟonal charge.

Other Requirements: Contractor shall contact each commercial customer to determine appropriate container sizes and service frequency. Contractor shall deliver organic materials containers to each commercial customer at the same Ɵme that Contractor delivers solid waste containers, unless that commercial customer is exempted from organic materials services by City or has demonstrated to City that it is diverƟng organic materials through subscripƟon with another City-approved hauler, or other City-approved method.

Contractor shall open and close gates, push and/or pull containers, lock and unlock containers, or perform other services as reasonably necessary to access and empty containers (addiƟonal charge may apply as determined in Exhibit D).

Contractor may refuse to collect an organic materials container that contains prohibited container contaminants in the manner and subject to the limits described in SecƟon 5.10 and provided that Contractor leaves a non-collecƟon noƟce in accordance with SecƟon 6.3.B. Contractor shall keep a record of all non-collecƟon noƟces and courtesy pick-up noƟces issued to customers, recording at a minimum the date, customer address, and material type of the container in quesƟon.

3. Solid Waste Collection
Contractor shall collect solid waste placed in Contractor-provided containers not less than one Ɵme per week from commercial customers and transport all solid waste to the designated disposal facility for disposal. Solid waste collecƟon services shall be provided to commercial customers in accordance with the approved rate schedule.

Containers: Carts, bins, roll-off boxes, and compactors sizes and service frequencies as defined in Exhibit D
Service LocaƟon: To avoid potenƟal safety concerns, and in accordance with the City Code, the service locaƟon will be designated by the customer subject to Contractor confirmaƟon of the service locaƟon for safe collecƟon operaƟons at the commercial premises.

Acceptable Materials: Solid waste
Prohibited Materials: Recyclable materials, organic materials, special waste, and excluded waste AddiƟonal Service: Special pick-ups requested by a Customer, on days other than the regularly scheduled collecƟon day, shall be available at an approved addiƟonal charge.

EXHIBIT B3

COMMERCIAL SERVICES
Page B3-3 Franchise Agreement, Exhibit B3
3024958.2
Other Requirements: Contractor shall contact each commercial customer to determine appropriate container sizes and service frequency.

Contractor shall open and close gates, push and/or pull containers, lock and unlock containers, or perform other services as reasonably necessary to access and empty containers (addiƟonal charge may apply).

4. Temporary Bin Service
Contractor shall provide exclusive temporary bin service to customers upon request for collecƟon of solid waste, recyclable materials, and organic materials. Contractor shall deliver a temporary bin to a customer by the following business day, if requested by 12:00 pm; otherwise, delivery shall be no later than the second business day. Rates for temporary bin service are listed separately in the approved rate schedule.

5. Bulky Good/Reusable Materials Collection
Contractor shall collect bulky goods, reusable materials, and other materials described herein from commercial customers at the rates included in Exhibit D. Contractor shall transport all collected materials to the appropriate approved facility for reuse, processing, or disposal.

Containers: Not applicable
Service Level: Commercial premises may request bulky good pick-ups at the rates idenƟfied in Exhibit D. Twenty item limit, per collecƟon, based on rates idenƟfied in Exhibit D.

Service Frequency: There is no limit on the amount of requests with collecƟon provided at rates idenƟfied in Exhibit D.

Service LocaƟon: Default is curbside for commercial premises, or if curbside is not applicable or causes safety concerns locaƟon will be at mutually agreed upon locaƟon by customer and Contractor.

Acceptable Materials: Reusable materials, bulky goods, recyclable materials, yard trimmings, electronic waste, and solid waste
Prohibited Materials: Food scraps, hazardous waste, abandoned automobiles, trees, excluded waste, special waste, or any single item (e.g., large auto parts) that exceeds 200 pounds in weight
AddiƟonal Service: N/A
Other Requirements: Contractor shall provide the service to the customer within seven working days of the customer’s requested service date, as mutually agreed upon by the customer and Contractor. Customer may request pick-up of a maximum of 20 bulky goods at each pick-up charged at rates in Exhibit D. Contractor shall not dispose of materials collected through the on-call bulky goods/reusable materials collecƟon program unless the materials cannot be reused or recycled.

Contractor shall process and dispose of bulky goods and reusable materials collected from customers in accordance with the following hierarchy: (1) reuse as is (where energy efficiency is not compromised); (2) disassemble for reuse or recycling; (3) recycle or compost; and, if none of the other opƟons are pracƟcable, (4) dispose.
3024958.2
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3024958.2
EXHIBIT B4:

CITY AND COMMUNITY SERVICES AND DATA
3024958.2
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EXHIBIT B4

CITY AND COMMUNITY SERVICES AND DATA
Page B4-1 Franchise Agreement, Exhibit B4
3024958.2

1. Services to City Facilities
Contractor shall collect recyclable materials, organic materials, bulky goods, and solid waste from City faciliƟes, including collecƟon of street sweeping solid waste, in the same manner as those services are provided to commercial customers and shall provide designated personnel in accordance with SecƟon

6.7.D. Contractor shall provide service to all exisƟng City faciliƟes idenƟfied in Exhibit B4 as well as any future City faciliƟes established aŌer the EffecƟve Date. Contractor shall provide these services at no addiƟonal cost to City. City facility service as described by this SecƟon shall include unlimited roll-off box collecƟon service, including construcƟon and demoliƟon roll-off boxes to support City construcƟon and demoliƟon projects, and periodic bulky goods collecƟon. Contractor shall deliver roll-off boxes within 24 hours of City request. Contractor shall collect, empty, and return roll-off boxes within 24 hours of City request. Contactor shall remove and not return roll-off boxes within 24 hour of City request.

2. Emergency Services
Contractor shall provide and maintain a current emergency list of responsible personnel to be contacted in the event of an emergency. Contractor shall provide emergency services (i.e., special collecƟons, transport, processing, and disposal) at the request of the City Manager in the event of major accidents, disrupƟons, or natural calamiƟes. Contractor shall be capable of providing emergency services within 24 hours of noƟficaƟon by the City Manager or as soon thereaŌer as is reasonably pracƟcal in light of the circumstances. For any services that exceed the scope of services under this Agreement, Contractor shall be enƟtled to compensaƟon at the emergency service rates approved under this Agreement. City shall have discreƟon in the method of such compensaƟon between direct payments by City and allowing such costs to be considered in the adjustment of rates for the following rate period.

3. Shredding Event(s)
Contractor shall provide an on-site mobile shredding service for use by City residents (a “Shredding Event”) one Ɵme per calendar year at no addiƟonal charge. The Shredding Event shall be provided at a date, Ɵme, and locaƟon designated and approved by the City Manager and shall be for a minimum of three hours in duraƟon. In the event inclement weather prevents a Shredding Event from occurring, Contractor shall reschedule the Shredding Event to a date, Ɵme, and locaƟon designated and approved by the City Manager. The Shredding Event shall be conducted at Contractor’s sole cost and expense, uƟlizing equipment, personnel, and methods appropriate for such event, as approved by the City Manager. Prior to each Shredding Event, Contractor shall coordinate with City staff and/or public safety personnel to make arrangements for safe, convenient, and effecƟve access to and parƟcipaƟon by City residents in the Shredding Event and shall procure all necessary insurance coverage. Contractor shall provide staff to assist with verifying residency, distribuƟng educaƟonal materials, assisƟng with traffic control, and providing other opportuniƟes of outreach/educaƟon to the community as determined by City staff. Each Shredding Event shall be designed to accommodate up to a maximum of five “Bankers” boxes of paper or other media suitable for shredding from each residenƟal and mulƟ-family premises customer that is parƟcipaƟng in the Shredding Event. ParƟcipants are allowed to observe the shredding of their materials during the Shredding Event. Contractor shall publicize each Shredding Event through methods, and using materials, approved by the City Manager, at no cost to City.

EXHIBIT B4

CITY AND COMMUNITY SERVICES AND DATA
Page B4-2 Franchise Agreement, Exhibit B4
3024958.2

4. Procurement of Organic Waste Products
A. Annual Requirements. Contractor shall assist City to procure sufficient California derived compost, mulch, and/or renewable natural gas to meet City’s requirement for recovered organic waste products of 0.08 tons per capita per year as specified in SB 1383.

Contractor shall annually perform the following activities:

1. Compost/Mulch Give-Away Events. Contractor shall distribute an annual total of at least 20 tons (or a higher amount, if requested by the City) of compost and/or mulch to Brea residents at no additional cost to City or customers at one public compost/mulch give-away event per contract year (such that Contractor shall provide at least 500 bags per event). The location, date, and time of such events shall be mutually agreed upon by Contractor and the City Manager and may be held in conjunction with other City-approved events. Contractor shall deliver the loose or bagged compost/mulch to the agreed-upon event location at no cost to City. Contractor shall provide at least one attendant for at least six hours per event. Any compost and or mulch given away to the community through this program shall count towards Contractor’s obligations to provide City with the amount of organic waste products required under SB 1383.

2. Use of RNG. Contractor shall use reasonable business efforts to use California-derived renewable natural gas in collection vehicles and provide City the necessary SB 1383 implementation record documentation if RNG is utilized.

B. Other Requirements. City will notify Contractor by January 1 of each calendar year if any further assistance will be requested by the Contractor to support the City in achieving the City’s SB 1383 organic waste procurement requirements in addition to the annual requirements in Section 4.A of this Exhibit B4 above. Possible support includes, but is not limited to the following:

1. Bulk Compost and/or Mulch. If requested by City, Contractor shall provide bulk compost, mulch, or both to assist City to achieve City’s recovered organic waste product purchasing requirements. City will notify Contractor of City’s needs for delivery of compost, mulch, or both, each calendar year by January 1 or with a minimum of two weeks’ notice for sudden requests to allow Contractor time to make the necessary arrangements. City requests shall include the desired tonnage of each material type and location for delivery. Contractor shall deliver compost, mulch, or both, at an agreed upon date and time by the City Manager to any mutually agreed upon location within City limits. City will review the quality specifications provided by Contractor of the selected material type for any given application.

Contractor shall be entitled to compensation for actual costs of providing compost and mulch. Contractor shall provide City with copies of supporting documentation, such as invoices from compost/mulch producers, for the purchase of compost/mulch, and transportation invoices from providers that deliver the compost/mulch. City shall remit compensation directly to Contractor through payment of monthly invoices submitted by Contractor.

2. Other SB 1383 Compliant Methods. If requested by the City, Contractor, as part of the City’s annual procurement support request, may utilize other methods approved by CalRecycle or applicable law to assist the City to achieve the procurement requirements including provision of organic material to third parties through direct service provider agreements, purchase of EXHIBIT B4

CITY AND COMMUNITY SERVICES AND DATA
Page B4-3 Franchise Agreement, Exhibit B4
3024958.2
procurement compliance attributes, or other methods of compliance that are approved by CalRecycle. Contractor shall provide City with copies of supporting documentation, such as invoices from third parties, for these arrangements, and any other information required for inclusion in the City’s SB 1383 implementation record. City shall remit compensation directly to Contractor through payment of monthly invoices submitted by Contractor.

C. SB 1383 Procurement. All RNG, compost, mulch, or both, provided through this Agreement shall comply with the municipal procurement requirements of SB 1383, including being generated from California organic waste products, as defined by SB 1383 for each applicable material type.

D. Contractor Warranty of Recovered Organic Waste Products. Contractor shall provide assurance through the execution of a liability waiver stating that all recovered organic waste products provided by Contractor and used within Brea are free from pathogens and inorganic waste material that may be harmful to the health and welfare of City and its constituents and also meet standards of CalRecycle and the United States Composting Council guidelines requiring testing demonstrating that fecal coliform levels of less than 1,000 MPN per gram of dry compost or Salmonella less than three MPN per four grams of dry compost. Contractor shall indemnify and hold harmless the City against any claims arising from contaminated recovered organic waste products provided by Contractor, as set forth in Article 10.

5. News Media Relations
Contractor shall noƟfy City by e-mail of requests for news media interviews specifically related to the City’s collecƟon services program within 24 hours of Contractor’s receipt of the request. Whenever reasonably possible given Ɵme constraints and condiƟons, before responding to any media inquiries involving controversial City issues or any issues regarding City's services, Contractor shall contact City to discuss its proposed response with the City.

If reasonable and feasible under the circumstances, copies of draŌ news releases or proposed newspaper arƟcles related to the provision of collecƟon services under this Agreement shall be submiƩed to City for prior review and approval, except where Contractor is required by any law to submit materials to any regulatory agency in a shorter period of Ɵme, in which case Contractor shall submit such materials to City simultaneously with Contractor’s submiƩal to such regulatory agency.

Copies of arƟcles resulƟng from media interviews or news releases shall be provided to City within five business days aŌer publicaƟon.

6. Waste Generation, Characterization, and Pilot Studies.

Contractor acknowledges that City, CalRecycle, or other governmental agencies may wish to perform generaƟon and characterizaƟon studies periodically with respect to materials covered under this Agreement. Contractor shall parƟcipate and cooperate with City and its agents and shall perform studies and data collecƟon exercises on mutually agreeable terms and Ɵme frames, as needed, to determine weights, volumes, and composiƟon of materials generated, disposed, diverted, or otherwise processed.

Contractor acknowledges that the County, in coordinaƟon with City, is required by SB 1383 to conduct organic waste and edible food capacity planning studies. Contractor shall provide informaƟon to City, as needed, for City’s parƟcipaƟon in such capacity planning studies. This informaƟon and/or parƟcipaƟon EXHIBIT B4

CITY AND COMMUNITY SERVICES AND DATA
Page B4-4 Franchise Agreement, Exhibit B4
3024958.2
may include: conducƟng or supporƟng waste characterizaƟon studies; providing informaƟon regarding exisƟng and potenƟal new or expanded capacity in Contractor’s operaƟons for the collecƟon, transport, or processing of recyclable and organic materials; and, any other informaƟon deemed necessary by City or the County for purposes of the study. Contractor shall respond to any request for informaƟon from City within 30 days, unless another Ɵmeframe is otherwise specified or authorized by City.

Contractor acknowledges that City may wish to conduct and/or parƟcipate in pilot studies related to the customers and materials that are the subject of this Agreement. If City requires Contractor to parƟcipate in any such pilot study, Contractor and City shall mutually agree on the scope of services to be provided by Contractor and the amount of compensaƟon, if any, that City will pay to Contractor for such parƟcipaƟon. In any event, Contractor shall permit and in no way interfere with the collecƟon and handling of the subject materials by other persons for such purposes.

7. Illegally Dumped Bulky Goods.

Contractor shall, at no addiƟonal charge, provide on-demand collecƟon of illegally dumped bulky goods within two working days of City’s request. The residenƟal bulky goods collecƟon vehicle may be used to collect illegally dumped bulky goods and the tonnage collected may be co-mingled with residenƟal tonnage and charged to City at City’s approved residenƟal tonnage rate.

8. Large Venue and Event Assistance, Event Recycling
Contractor shall assist City planners of large venue events with reporƟng and planning needs to provide recycling and organics materials diversion, as may be useful in meeƟng the requirements of AB 2176 and SB 1383, and in lowering disposal quanƟƟes generated at such events at no addiƟonal charge.

9. Neighborhood and Other Community Cleanups
Contractor shall supply the equivalent container capacity of up to seven 40-yard roll-off boxes and containers in addiƟonal sizes once per contract year for the collecƟon of solid waste, recyclable materials, and organic waste for City-sponsored neighborhood cleanups, such as Love Brea cleanups or special cleanup details, at no addiƟonal charge to City or customers. Dates and locaƟons of events shall be determined and approved by City. City staff shall inform Contractor of the date and locaƟon for each event.

AddiƟonally, Contractor shall supply two three-yard bins and cardboard event boxes for events throughout the year.

All material collected must be transferred, processed, and/or disposed of in accordance with SB 1383.

10. City Sponsored Events
Contractor shall provide solid waste, source separated recyclable materials, and source separated organic waste collecƟon and disposal/processing service for City-sponsored events including the City-sponsored events included in this Exhibit B4 at no addiƟonal charge to City or customers. This shall include providing discarded material containers (carts, bins, roll-off boxes, and cardboard waste boxes with liners) to collect and dispose of, or process, all solid waste. Contractor shall provide containers for the collecƟon of source separated recyclable materials, and source separated organic materials.

EXHIBIT B4

CITY AND COMMUNITY SERVICES AND DATA
Page B4-5 Franchise Agreement, Exhibit B4
3024958.2

11. Bus Stop Public Litter Container Collection
City collects discarded material from all public liƩer containers located at bus stops throughout Brea and delivers it to the City Yard. Contractor shall dispose of all discarded materials in the City Yard containers.

Public liƩer containers are provided by City.

12. Edible Food Recovery Programs
A. Food Recovery Assistance.

1. Contractor shall assist City in identification of all commercial customers that meet the definition of tier one and tier two commercial edible food generators and provide a list of such customers to City, which shall include: customer name; service address; contact information; tier one or tier two classification; and, type of business (as it relates to the tier one and tier two commercial edible food generator definitions).

2. At least annually, Contractor shall provide commercial edible food generators with the following information:
a. Information about Contractor's and City’s edible food recovery program. b. Information about the commercial edible food generator requirements under 14 CCR Chapter 12 Article 10.
c. Information about food recovery organizations and food recovery services operating within Brea, and where a list of those food recovery organizations and food recovery services can be found.
d. Information about actions that commercial edible food generators can take to prevent the creation of food waste.

3. Contractor may provide the education information required by this Section by including it with regularly scheduled notices, education materials, billing inserts, or other information disseminated to commercial businesses.

4. Contractor shall cooperate with the implementation, expansion, or operation of food recovery efforts in Brea, food recovery organizations, and/or food recovery services.

5. Contractor shall provide collection and processing of organic materials at no additional cost to food recovery organizations.

EXHIBIT B4

CITY AND COMMUNITY SERVICES AND DATA
Page B4-6 Franchise Agreement, Exhibit B4
3024958.2
Current City Facilities
Row City Facility Address
1 Brea Civic &Cultural Center 1 Civic Center Circle 2 Brea Community Center 695 E. Madison Way 3 Brea Museum and Heritage Center 495 S. Brea Blvd 4 Brea Plunge/City Hall Park 440 S. Walnut/401 S Brea Blvd 5 Brea Lions Scout Center 401 S. Brea Blvd 6 Fire StaƟon #1 555 North Berry St 7 Fire StaƟon #2 200 North Brea Blvd 8 Fire StaƟon #3 2600 Santa Fe Rd 9 Fire StaƟon #4 198 Olinda Pl 10 City Service Center 545 N Berry St 11 Olinda Oil Museum and Trail 4025 E Santa Fe Rd 12 Parking Structure #1 101 S Brea Blvd 13 Parking Structure #2 175 N Madrona Ave 14 Parking Structure #3 235 S Orange 15 Pioneer Hall 304 W Elm 16 Senior Center 500 Sievers Ave 17 Founders Park 777 Skyler Way 18 Arovista Park 500 W Imperial Hwy and 500 Sievers Ave 19 Greenbriar Park Greenbriar Ln and S Associated Rd 20 Brea Sports Park 3333 E Birch St 21 Lagos de Moreno Park 322 E Birch St 22 Olinda Ranch Park 4001 Carbon Canyon Rd 23 WildcaƩers Park 3301 E Santa Fe Rd 24 WildcaƩers Dog Park 3450 E Santa Fe Rd 25 Tamarack Park 520 Tamarack Ave 26 Junior High Park 400 N Brea Blvd 27 City Hall Park 401 S Brea Blvd 28 Country Hills Park 180 N Associated 29 Birch Hills Golf Course 2250 E Birch St 30 Brea Creek Golf Course 501 W Fir St EXHIBIT B4

CITY AND COMMUNITY SERVICES AND DATA
Page B4-7 Franchise Agreement, Exhibit B4
3024958.2
City Events List
Event Name AƩendance (People) Frequency
Nutcracker Approximately 5,000 Annually, two consecuƟve days Spring CraŌ BouƟque Approximately 3,000 Annually, two consecuƟve days Public Works Open House Approximately 1,000 Annually
Country Fair (4th of July) Approximately 5,000 Annually Brea Fest Approximately 5,000-7,000 Annually
Pet Expo Approximately 2,000 Annually
Family Films Approximately 1,000 between six films Six / Year Veterans Day Approximately 700 Annually
Tree LighƟng Approximately 1,000 Annually
Love Brea/Go. Serve. Brea Approximately 500 Annually
NaƟonal Night Out Approximately 2,000 Annually
3024958.2
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3024958.2
EXHIBIT C:

PUBLIC EDUCATION AND OUTREACH REQUIREMENTS
3024958.2
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EXHIBIT C

PUBLIC EDUCATION AND OUTREACH REQUIREMENTS
Page C-1 Franchise Agreement, Exhibit C
3024958.2

1. General Administration
City has placed the utmost importance on effecƟve public outreach and educaƟon in helping residents and businesses fully understand opƟons for, and benefits of, source reducƟon, reuse, recycling, and composƟng. General provisions for public educaƟon and outreach are as follows:

A. Within 30 days of the Effective Date and by December 15 of each following year during the term of this Agreement, Contractor shall develop and submit an annual public education plan to promote the programs designed by City and performed by Contractor under this Agreement. Each public education plan shall specify the target audience for services provided, include upcoming promotions for ongoing and known special events, and identify program objectives, individual tasks, public education materials to be distributed, opportunities for expanded partnerships, and a timeline for implementation. The City Manager shall be permitted to provide input on each annual public education plan, and the plan shall not be finalized or implemented without approval of the City Manager. Contractor shall meet with the City Manager to present and discuss the plan, review the prior year’s activities (including sponsorships and services provided to City-sponsored events) and determine whether community activities and the provision of services to City reflect the needs of City staff and the City Council. The City Manager shall be allowed up to 60 calendar days after receipt to review and request modifications. The City Manager may request, and Contractor shall not unreasonably deny, modifications to be completed prior to approving the plan. Contractor shall have up to 15 business days to revise the plan in response to any requested changes by the City Manager. Any further delays may result in liquidated damages for failure to perform education and outreach activities as identified in this Exhibit C. Each business day that the plan is late shall count as a single occurrence.

B. Upon request from the City Manager, the City Manager and the Contract Administrator shall meet at least one time per month to discuss services, outreach, and educational campaigns and request changes or adaptations to the annual public education plan.

C. Contractor shall distribute instructional information, public education, and promotional materials in advance of, and following, commencement of new or modified services. This shall entail, at a minimum, distributing program literature to all customers at the Effective Date as well as to any new customers. Contractor shall use multiple media sources including print, radio television, electronic/social media, and events to notify customers of the change in their service provider, if applicable, and to highlight new program offerings. Transition and ongoing sector-specific collateral materials shall be distributed. Contractor shall submit all draft materials to the City Manager for review and approval. Contractor will supply all collateral or outreach to City upon request and for events where Contractor participation is requested for no additional charge.

D. All City facilities shall receive any and all public education and outreach materials and services provided to the commercial sector. Contractor shall provide all printed public education materials to City offices and facilities to have available for the public that visits those facilities and shall replenish the materials as requested by the City Manager.

E. City or Contractor may design bill inserts. Bill inserts designed by Contractor shall be provided to the City Manager a minimum of 60 days prior to publication. The City Manager shall review bill inserts designed by Contractor, and Contractor shall be responsible for printing and distributing the billing inserts to all customers. Contractor shall provide electronic bill inserts (or separate email

EXHIBIT C

PUBLIC EDUCATION AND OUTREACH REQUIREMENTS
Page C-2 Franchise Agreement, Exhibit C
3024958.2
attachments) to customers who are billed electronically and paper bill inserts to customers who receive paper bills. For customers receiving electronic bills, Contractor shall distribute brochures, newsletters, or other information as attachments to customer invoices. Electronic bill inserts/attachments must be readily available for the customer to view upon receipt of the invoice (attachments shall not be provided as links). Upon City request for billing inserts, Contractor shall comply with such request during its next billing cycle for the targeted customer group, if specified.

Contractor shall perform this service with no additional requirement for compensation.

F. Contractor has developed and shall maintain a website specific to its operations in Brea, with a section specific to City programs and customers, that will be used to post educational materials for download, highlight program successes, and provide diversion statistics, which can be located at https://www.republicservices.com/municipality/brea-ca. Contractor’s Brea specific website shall also include links to relevant web pages of City’s website where further information can be found.

Content for the website shall be approved by the City Manager. Contractor shall review the website at a minimum annually to update information contained on website.

2. Sector-Specific Activities
The following tables present the public educaƟon and outreach acƟviƟes to be performed by Contractor each rate period as minimum requirements under this Agreement. Each customer faces unique discarded materials management opportuniƟes and challenges; therefore, Contractor shall develop targeted, sectorspecific educaƟonal materials and perform outreach acƟviƟes as described for each customer type.

EXHIBIT C

PUBLIC EDUCATION & OUTREACH PLAN
Page C-3 Franchise Agreement, Exhibit C
3024958.2Public EducaƟon and Outreach | All Sectors All printed materials also shall be posted to Contractor’s website. All educaƟon and outreach materials shall be Brea-specific and available in English, Spanish, Korean, and TradiƟonal Chinese languages.

The following general public educaƟon and outreach materials shall each be produced for the benefit of all customer types.

AcƟvity DescripƟon DistribuƟon/Frequency Newspaper AdverƟsement Distribute a newspaper adverƟsement that explains all programs that will be offered under the new Agreement. Contractor shall also provide arƟcles on recycling for local newsleƩers.

Within 30 days of the EffecƟve
Date Annually thereaŌer
Direct Community Outreach Contractor shall conduct school assemblies and promote recycling through presentaƟons and educaƟonal materials to the Chamber of Commerce, homeowner associaƟons, construcƟon contractors, and other civic groups.

Annually
Website Contractor to prepare a secƟon of its website where it will present customers with educaƟonal and diversion programs, upcoming outreach events, services, and resources specific to City. Website shall include Contractor’s customer service contact, material on source reducƟon of household solid waste, and relevant legislaƟve requirements.

Updated as mutually agreed
CorrecƟve AcƟon NoƟces – “ContaminaƟon Tag”
Produce and distribute a noƟce for use in instances where the customer includes prohibited materials in a container or fails to properly prepare containers. This form shall also be printed and made available in Spanish, Korean, and TradiƟonal Chinese languages.

As needed

EXHIBIT C

PUBLIC EDUCATION & OUTREACH PLAN
Page C-4 Franchise Agreement, Exhibit C
3024958.2Public EducaƟon and Outreach | Single-Family EducaƟon and Outreach AcƟviƟes All printed materials also shall be posted to Contractor’s website.

AcƟvity DescripƟon DistribuƟon/Frequency IniƟal Mailing Produce and distribute a City-designed iniƟal mailing to single-family customers, which may include content such as: explaining the program changes in this Agreement; changes from the exisƟng collecƟon programs to new programs; regulatory requirements, including SB 1383; and, the commencement of the change. Contractor shall include its holiday schedule and the residenƟal recycling and expanded services guide.

Within 60 days of the EffecƟve Date via direct mail
Annual NoƟce Contractor shall prepare and distribute to each customer a brochure providing relevant informaƟon about Contractor's services, including: informaƟon regarding access to and use of available services; collecƟon schedules; holiday collecƟon schedules; customer service numbers; procedures to begin and terminate services; and, informaƟon promoƟng and explaining available programs, such as recycling, organic materials, holiday tree and bulky good collecƟons, the availability of household hazardous waste, u-waste and e-waste collecƟon, and the proper handling and disposal of such wastes. This brochure shall also be printed and made available in Spanish, Korean and TradiƟonal Chinese languages.

Annually
Recycling Guide Produce and distribute a “recycling guide” specific to single-family customers.

This guide shall include informaƟon on collecƟon methodologies, set out instrucƟons, set out schedule, contact informaƟon, and acceptability and necessary preparaƟon of materials for all single-family programs described in Exhibit B1. A secƟon of the guide will specifically address proper methods of handling and disposal of hazardous wastes.

Affixed (inside plasƟc bag, zipƟed to handle) to every single-family recyclable materials cart delivered prior to the EffecƟve Date, and thereaŌer to all new customers By direct mail annually thereaŌer to each singlefamily customer

EXHIBIT C

PUBLIC EDUCATION & OUTREACH PLAN
Page C-5 Franchise Agreement, Exhibit C
3024958.2
AcƟvity DescripƟon DistribuƟon/Frequency Neighborhood Group & HOA Visits Upon City or customer request, visit homeowner associaƟons and other neighborhood groups and associaƟons to promote and explain the recycling programs included in this Agreement.

At City or customer request
Quarterly NewsleƩer Not less than four Ɵmes per year during each rate period, Contractor shall be responsible for all costs incurred for the producƟon and mailing of City’s Quarterly NewsleƩer. City reserves the right to direct the producƟon of the Quarterly NewsleƩer to a firm of its choosing. The Quarterly NewsleƩer will include informaƟon on current regulaƟons and any addiƟonal regulaƟons adopted during the term of this Agreement. Contractor shall be required to coordinate distribuƟon via U.S. Mail of the Quarterly NewsleƩer with a local mailing house, including furnishing customer mailing addresses.

Quarterly
CorrecƟve AcƟon NoƟces Produce and distribute a single-family customer oriented non-collecƟon noƟce and courtesy pick-up noƟces for use in instances where the customer includes prohibited container contaminants in a container or fails to properly prepare or set-out containers.

As needed
Seasonal Program NoƟficaƟons Contractor shall prepare a brochure or postcard informing all single-family customers adverƟsing holiday tree collecƟons pursuant to Exhibit B1.5 and any other seasonal or periodic program(s). The noƟficaƟon shall inform customers of the schedule, acceptable and prohibited materials, and set-out requirements for the program. Contractor shall submit a draŌ of the brochure or postcard to City for review and approval by October 1 each year.

At least 14 calendar days prior to event via direct mail Website Contractor shall prepare a “single-family customer” secƟon of its website where it will present customers with “how-to” informaƟon for parƟcipaƟng in Contractor-provided programs, including proper container setouts, and provide single-family customers with links to click on for addiƟonal resources. All other single-family educaƟonal materials specified in this SecƟon shall be posted on this secƟon of Contractor’s website in PDF and/or video format. The website shall also publish the current rates charged to single-family customers within Brea.

Within 60 calendar days of the EffecƟve Date
Updated quarterly

EXHIBIT C

PUBLIC EDUCATION & OUTREACH PLAN
Page C-6 Franchise Agreement, Exhibit C
3024958.2
AcƟvity DescripƟon DistribuƟon/Frequency Mandatory Recycling and Organics Outreach AcƟviƟes Produce and distribute outreach materials containing informaƟon to assist City with outreach compliance for applicable laws related to mandatory recycling and organics including SB 1383. Can be combined with annual noƟce requirements and quarterly newsleƩers.

Annually

EXHIBIT C

PUBLIC EDUCATION & OUTREACH PLAN
Page C-7 Franchise Agreement, Exhibit C
3024958.2Public EducaƟon and Outreach | MulƟ-Family EducaƟon and Outreach AcƟviƟes All printed materials also shall be posted to Contractor’s website.

AcƟvity DescripƟon DistribuƟon/Frequency New Programs Mailing Produce and distribute an iniƟal mailing to all mulƟ-family dwelling units explaining the program changes in this Agreement, changes from the exisƟng collecƟon programs to new programs, new regulatory requirements, including SB 1383, and the commencement of the change.

Within 60 days of EffecƟve
Date via direct mail
Annual NoƟce Contractor shall prepare and distribute to each customer a brochure providing relevant informaƟon about Contractor’s services including: informaƟon regarding access to and use of available services; collecƟon schedules; holiday collecƟon schedules; customer service numbers; procedures to begin and terminate services; and, informaƟon promoƟng and explaining available programs, such as recycling, organic materials, holiday tree and bulky good collecƟons, the availability of household hazardous waste, u-waste and ewaste collecƟon, and the proper handling and disposal of such wastes. This brochure shall also be printed and made available in Spanish, Korean, and TradiƟonal Chinese languages.

Annually
Recycling Guide Produce and distribute a “Recycling Guide” specific to mulƟ-family customers and updated versions of the guide as needed. This guide shall include informaƟon such as collecƟon methodologies, set out instrucƟons, contact informaƟon, and acceptability and necessary preparaƟon of materials for all mulƟ-family programs described in Exhibit B2. A secƟon of the guide will specifically address proper methods of handling and disposal of hazardous wastes.

Within 30 days of the EffecƟve
Date and as needed via direct mail
Technical Assistance: Diversion Opportunity Assessments Provide diversion opportunity assessments to each mulƟ-family customer to meet with the property manager or owner of mulƟ-family premises to promote recyclable and organic materials collecƟon.

Annually plus follow-up meeƟngs with individual customers, as needed

EXHIBIT C

PUBLIC EDUCATION & OUTREACH PLAN
Page C-8 Franchise Agreement, Exhibit C
3024958.2
AcƟvity DescripƟon DistribuƟon/Frequency Workshops Offer and respond to requests for on-site meeƟngs and workshops. Contractor shall conduct workshops for customers (when requested) that will show property managers and residents, in a hands-on interacƟve format, how to use the recycling and organics program and will provide resources for addiƟonal informaƟon and support.

At Customer’s request
Website Contractor shall prepare a “mulƟ-family customer” secƟon of its website where it will present “how-to” informaƟon for parƟcipaƟng in Contractorprovided programs, including proper container setouts, and provide mulƟfamily customers with links to click on for addiƟonal resources. All other mulƟfamily educaƟonal materials specified in this Exhibit C shall be posted on this secƟon of Contractor’s website in PDF and/or video format. The website shall also publish the current rates charged to mulƟ-family customers. The website shall also provide property managers of mulƟ-family premises with an opportunity to request “diversion opportunity assessments” or addiƟonal educaƟon materials to provide to tenants.

Within 60 days of the EffecƟve
Date Updated quarterlyQuarterly
Mandatory Recycling and Organics Outreach AcƟviƟes
Contractor shall disseminate outreach materials containing informaƟon to assist City with outreach compliance for applicable laws related to mandatory recycling and organics including AB 341, AB 1826, and SB 1383.

Annually
EducaƟonal Materials for Employees/Tenants
Contractor shall provide commercial and mulƟ-family property managers/ owners with public educaƟon materials, required by SB 1383, for their distribuƟon to all employees, contractors, tenants, and customers of the property or business. The public educaƟon materials shall include informaƟon about organic waste recovery requirements and proper sorƟng of discarded materials. MulƟ-family property managers/owners may request these materials more frequently if needed to comply with the SB 1383 requirement to provide informaƟon to new tenants before or within 14 days of occupancy.

Annually; or more frequently upon Customer request

EXHIBIT C

PUBLIC EDUCATION & OUTREACH PLAN
Page C-9 Franchise Agreement, Exhibit C
3024958.2Public EducaƟon and Outreach | Commercial EducaƟon and Outreach AcƟviƟes All printed materials also shall be posted to Contractor’s website.

AcƟvity DescripƟon DistribuƟon/Frequency New Programs Mailing Prepare and distribute an iniƟal mailing to all commercial customers explaining the program changes in this Agreement, changes from the exisƟng collecƟon programs to new programs, and the commencement date of the change.

Within 60 days of the EffecƟve
Date via direct mail
Annual NoƟce Contractor shall prepare and distribute to each customer a brochure providing relevant informaƟon about Contractor's services, including: informaƟon regarding access to and use of available services; collecƟon schedules; holiday collecƟon schedules; customer service numbers; procedures to begin and terminate services; and, informaƟon promoƟng and explaining available programs, such as recycling, organic materials, holiday tree and bulky good collecƟons, the availability of household hazardous waste, u-waste and e-waste collecƟon, and the proper handling and disposal of such wastes. This brochure shall also be printed and made available in Spanish, Korean, and TradiƟonal Chinese languages.

Annually
NewsleƩers (Three Ɵmes per
year)
Not less than three Ɵmes per year during each rate period, Contractor shall be responsible for all costs incurred for the producƟon and mailing of City’s newsleƩer. City reserves the right to direct the producƟon of the newsleƩer to a firm of its choosing. The newsleƩer will include informaƟon on current regulaƟons and any addiƟonal regulaƟons adopted during the term of this Agreement. Contractor shall be required to coordinate distribuƟon via U.S. Mail of the newsleƩer with a local mailing house, including furnishing customer mailing addresses. The commercial newsleƩer may be combined with residenƟal newsleƩer so long as all generator types receive the informaƟon, and the informaƟon is relevant to all generators. City must approve combining newsleƩers in advance.

Three Ɵmes per year distributed to all commercial and mulƟ-family customers

EXHIBIT C

PUBLIC EDUCATION & OUTREACH PLAN
Page C-10 Franchise Agreement, Exhibit C
3024958.2
AcƟvity DescripƟon DistribuƟon/Frequency Recycling Guide Contractor shall produce a “recycling guide” specific to commercial customers and update the guide as needed. This guide shall include informaƟon on collecƟon methodologies, set out instrucƟons, contact informaƟon, and acceptability and necessary preparaƟon of materials for all commercial programs described in Exhibit B3. A secƟon of the guide will specifically address proper methods of handling and disposal of hazardous wastes.

Within 30 days of the EffecƟve
Date and as needed via direct mail Distributed during diversion opportunity assessments “How-to” Flyer: Recyclable Materials
Prepare and distribute a “how-to” brochure explaining the recycling materials collecƟon programs for each general business type (restaurants, office/commercial buildings, strip malls, and large commercial businesses).

Within 30 days of the EffecƟve
Date via direct mail Distributed during diversion opportunity assessments “How-to” Flyer: Organic Materials
Prepare and distribute a flyer describing the organic materials collecƟon services available and how to prepare organic materials for collecƟon for each general business type (restaurants, office/commercial buildings, strip malls, and large commercial businesses).

Within 30 days of the EffecƟve
Date via direct mail Distributed during diversion opportunity assessments Technical Assistance: Diversion Opportunity Waste Assessments Provide diversion opportunity assessments at least one Ɵme annually to each and every commercial customer to promote recyclable and organic materials collecƟon and replenish recycling guides and recycling and organics posters as needed by each customer.

Annually plus follow-up meeƟngs with individual customers, as required Recycling and Organics Posters Produce and distribute (during diversion opportunity assessments) laminated recycling and organics posters that provide graphic illustraƟons of acceptable and prohibited materials within each program.

Distributed during diversion opportunity assessments

EXHIBIT C

PUBLIC EDUCATION & OUTREACH PLAN
Page C-11 Franchise Agreement, Exhibit C
3024958.2
AcƟvity DescripƟon DistribuƟon/Frequency Quarterly Bill Inserts Prepare and distribute quarterly bill inserts that creaƟvely inform commercial customers about such topics as: cost savings available from source reducƟon, reuse, and recycling; Ɵps for overcoming common operaƟonal challenges businesses have with recycling and organics programs; the environmental benefits of buying recycled-content products; and, staƟsƟcs, trends, and facts about programs performed under this Agreement (e.g., collected, tonnage, year over year increase/decrease, markets for material collected, what each material is recycled into) as appropriate. Contractor’s annual public educaƟon plan shall define a theme for each quarterly insert.

Quarterly via direct mail
CorrecƟve AcƟon NoƟces Produce a commercial and mulƟ-family customer oriented correcƟve acƟon noƟce for use in instances where the customer includes prohibited container contaminants in a container or fails to properly prepare or set-out containers.

As needed
Mandatory Recycling and Organics Outreach AcƟviƟes
Contractor shall disseminate outreach materials related to the mandatory nature of recyclable materials and organic materials collecƟon services, upon request from City. Such outreach shall be designed to assist City in complying with the outreach requirements of applicable laws related to the mandatory provision of recyclable materials and organic materials collecƟon and diversion services.

Annually
EducaƟonal Materials for Employees/Tenants
Contractor shall provide commercial and mulƟ-family property managers owners with public educaƟon materials, required by SB 1383, for their distribuƟon to all employees, contractors, tenants, and customers of the property or business. The public educaƟon materials shall include informaƟon about organic waste recovery requirements and proper sorƟng of discarded materials. Commercial customers may request these materials more frequently if needed to comply with the SB 1383 requirement to provide informaƟon to new tenants before or within 14 days of occupancy.

Annually; or more frequently upon Customer request Can be provided electronically to property or business

EXHIBIT C

PUBLIC EDUCATION & OUTREACH PLAN
Page C-12 Franchise Agreement, Exhibit C
3024958.2
AcƟvity DescripƟon DistribuƟon/Frequency Commercial Edible Food Generator EducaƟon Contractor shall provide customers that are commercial edible food generators with the following: 1. InformaƟon about City’s edible food recovery program.

2. InformaƟon about the commercial edible food generator requirements under 14 CCR, Division 7, Chapter 12, ArƟcle 10.

3. InformaƟon about food recovery organizaƟons and food recovery services operaƟng within Brea and where a list of those food recovery organizaƟons and food recovery services can be found.

4. InformaƟon about acƟons that commercial edible food generators can take to prevent the creaƟon of food waste.

Annually

EXHIBIT C

PUBLIC EDUCATION & OUTREACH PLAN
Page C-13 Franchise Agreement, Exhibit C
3024958.2Public EducaƟon and Outreach | Special Events
All printed materials also shall be posted to Contractor’s website as well as links to teacher resources.

AcƟvity DescripƟon DistribuƟon/Frequency Event Exhibit Contractor shall staff an exhibit booth and distribute promoƟonal and educaƟonal materials at special events. Contractor shall provide visual displays, copies of educaƟonal materials (including all guides, flyers, and brochures produced for this Agreement), and recycling educaƟon acƟviƟes appropriate to a variety of age groups. Display components will be professionally designed and created and shall be scalable to be appropriate for a variety of booth or display configuraƟons. Materials will include those pertaining to the programs provided under this Agreement as well as general informaƟon on “green” and/or sustainable behaviors.

All special events listed in Exhibit B4 Other events at City’s request 3024958.2
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3024958.2
EXHIBIT D:

INITIAL MAXIMUM RATES
3024958.2
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EXHIBIT D:

INITIAL MAXIMUM RATES
Page D-1 Franchise Agreement, Exhibit D
3024958.2
Following are the rates for August 1, 2024 through June 30, 2025:
3024958.2
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3024958.2
EXHIBIT E:

EXAMPLE RATE ADJUSTMENT FORMULA
3024958.2
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EXHIBIT E:

EXAMPLE RATE ADJUSTMENT FORMULA
Live Edits Page E-1 Franchise Agreement, Exhibit E
3024958.2
3024958.2
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3024958.2
EXHIBIT F:

REPORTING REQUIREMENTS
3024958.2
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EXHIBIT F

REPORTING REQUIREMENTS
Page F-1 Franchise Agreement, Exhibit F
3024958.2
Records shall be maintained in forms and by methods that facilitate flexible use of data contained in them to structure reports, as needed. Reports are intended to compile recorded data into useful forms of informaƟon that can be used to, among other thingsare agreed to by both the Contractor and the City.

The objecƟves of reports should be to :

1. Determine and set rates and evaluate the financial efficacy of operations.

2. Evaluate past and expected progress towards achieving Contractor’s diversion goals and objectives.

3. Provide concise and comprehensive program information and metrics for use in fulfilling reporting requirements under applicable law.

4. Determine needs for adjustment to programs.

5. Evaluate customer service and complaints.

6. Determine customer compliance with AB 341, SB 1383, and any subsequent state-mandated recycling requirements.

1. Monthly Report Content
Monthly reports shall to be submiƩed by Contractor to City and shall include the following informaƟon pertaining to the most recently completed calendar month. In addiƟon, each monthly report shall include a year-to-date summary page that includes the data submiƩed from the monthly report(s) submiƩed in the calendar year prior to the submiƩal of the current monthly report. Contractor shall report the informaƟon included in the following subsecƟons.

A. Tonnage Report.

1. Tonnage delivered to each approved facility by customer type, subtotaling and clearly identifying those tons that are diverted and those that are disposed.

2. Bulky goods collected by customer type.

3. Solid waste tonnage disposed.

4. Recyclable materials tonnage marketed.

5. Bulky goods marketed and tonnage disposed from non-divertible materials and processing residue.

6. Monthly diversion rate by customer type and in aggregate for all customer types.

B. Diversion Report. Contractor shall to report the diversion level for each month and the cumulative year-to-date diversion level, where diversion level shall be calculated as: (Discarded Materials Collected – Solid Waste Collected – Processing Residue Disposed) / Discarded Materials Collected.

C. Revenue Report. Provide a statement detailing gross receipts from all operations conducted or permitted pursuant to this Agreement.

D. Customer Subscription and Collection Report.

1. Summary of customer subscripƟon data., including the number of accounts; the number of customers subscribing to each service level listed separately by customer type and discarded material

EXHIBIT F

REPORTING REQUIREMENTS
Page F-2 Franchise Agreement, Exhibit F
3024958.2
type.. Summary of customer subscripƟon data for ResidenƟal, Commercial, and MulƟ-Family customer types , shall include the following:
a. Customer number
b. Customer name
c. Street address
d. Billing address
e. All service informaƟon, including
i. Line of service (i. e. MSW, Organics, Recyclable Materials) ii. quanƟty of Containers on site, with
iii. Day(s) of service by line of service
iv. Container size
f. Service Contact Address, if available
g. Service Contact Number if available
h. Billing Contact InformaƟon if available
i. Name
ii. Address
iii. Phone Number

2. Number of containers at each service level by customer type and program. Summarizing the total gallons of cart service, cubic yards of bin service, and pulls and cubic yards or tons of roll-off box and compactor service by customer type. Report shall calculate the average volume of service received per: single-family dwelling unit (separately identifying dwelling units in a duplex, triplex, or fourplex); multi-family dwelling unit; and, commercial customer.

3. List of all commercial and multi-family customers with solid waste service. Such list shall include each such customer’s service address and subscribed solid waste, recyclable materials, and organic materials service levels and other information as required by the Agreement. The list shall include all information in one line for each customer illustrating the service level for each material type and the total service level for all material types the customer has subscribed to.

4.2. Number of bulky good/reusable materials collection events by customer type.

53. Number of customers subscribing to each City approved service exemption by customer type, including the total number of de minimis waivers and physical space constraint waivers

EXHIBIT F

REPORTING REQUIREMENTS
Page F-3 Franchise Agreement, Exhibit F
3024958.2
granted in the month in accordance with Section 5.10 including the customer name and address for each waiver.

6. Number of waivers reviewed, and number of reverification inspections performed, by Contractor pursuant to Section 5.10.B in the month, if any, including a copy of documentation for each waiver review and reverification inspection.

E. City Services Report.

1. City facility diversion rate report (i.e., volume of service by service type received by each City facility).

2. Summary report on the programs offered to City as described in Exhibit B4 focused on when each service was provided and any issues/concerns identified.

F. Customer Service Report.

1.Number of events of discarded materials being tagged for non-collection summarized by the reason for tagging (e.g., inclusion of non-recyclable or non-compostable materials, improper set-out, hazardous waste).

2. Number of courtesy pick-up collections summarized by the reason for leaving a courtesy pickup notice (e.g., inclusion of non-recyclable or non-compostable materials, improper set-out, hazardous waste).

13. List of customers for which Contractor has performed a courtesy pick-up collection, including the customer address and material type for which the courtesy pick-up collection was performed.

42. Record of general customer service complaints and SB 1383 non-compliance complaints received, including the following information:
a. Total number of complaints received and total number of complaints investigated. b. Copies of documentation recorded for each complaint received, which shall include the following information: (i) the complaint as received; (ii) the name and contact information of the complainant, if the complaint is not submitted anonymously; (iii) the identity of the alleged violator, if known; (iv) a description of the alleged violation, including location(s) and all other relevant facts known to the complainant; (v) any relevant photographic or documentary evidence submitted to support the allegations in the complaint; and, (vi) the identity of any witnesses, if known. When available, the information in the report should include: (i) a brief description of the complaint as received; (ii) the name and contact information of the complainant, if the complaint is not submitted anonymously; (iii) if complaint is regarding an SB 1383 violation and if the information is provided, the address of the alleged violator c. Copies of all complaint reports submitted to City, pursuant to Article 7. d. Documentation of any follow-up inspections and/or outreach, if any, conducted upon City request pursuant to Section 5.8.C, which shall include: (i) the date Contractor investigated the complaint; (ii) documentation of the findings of the investigation; and, (iii) any photographic or other evidence collected during the investigation.

EXHIBIT F

REPORTING REQUIREMENTS
Page F-4 Franchise Agreement, Exhibit F
3024958.2
G. Contamination Monitoring Report.

1. The number of route reviews conducted pursuant to Section 5.11.

2. Description of Contractor’s process for determining the level of contamination or bin overfilling during route reviews. Contractor shall document the contamination and/or overfilling through use of film or digital photography.

3. A record of each inspection and contamination fee assessed, which shall include:
a. Name and address of the customer.
b. The date the contaminated container was observed.
c. The staff who conducted the inspection.
d. The total number of violations found and a description of what action was taken for each.
e. Copies of all notices to customers with prohibited container contaminants. f. Photographic documentation.

4. Documentation of the total number of containers disposed of due to observation of prohibited container contaminants.

5. Summary report of courtesy pick-up notices, non-collection notices, and/or contamination processing fee notices issued, which for each notice shall include the date of issuance, customer name, and service address.

65. A list of all customers assessed contamination processing fees, reported separately by customer type, and including: the customer name, customer address, and reason for the assessment; the total number of instances contamination processing fees were assessed in the month; and, the total amount of fees collected in the month.

76. If performed, results of any waste characterization studies conducted pursuant to Exhibit B4, Section 6.

8. Any other information reasonably requested by City or specified in contamination monitoring provisions of this Agreement.

2. Quarterly Report Content
A. Education and Outreach.

1. A copy of all education and outreach materials provided to generators, or otherwise used for education and outreach efforts in accordance with Section 5.6 and Exhibit C, including flyers, brochures, newsletters, invoice messaging/billing inserts, and website and social media postings.

2. A record of the date and to whom the information was disseminated, or direct contact made, in the form of a list that includes the generator’s name or account name, the type of education or outreach received; the distribution date, and the method of distribution.

3. For any mass distribution through mailings or bill inserts, provide a record of the date, a copy of the information distributed, and the type and number of accounts that received the information.

EXHIBIT F

REPORTING REQUIREMENTS
Page F-5 Franchise Agreement, Exhibit F
3024958.2

4. A copy of all electronic media, including the dates posted or sent of social media posts, email communications, or other electronic messages. A summary report shall be provided for electronic marketing that itemizes each communication and reports performance metrics for each that are relevant to that type of communication (e.g., open and click-through rates for email marketing, engagement numbers for social media).

5. Summary of the results of the diversion opportunity assessments , such as site visits and waste audits, provided to customers (reporting multi-family separate from commercial) by identifying the number of diversion opportunity assessments conducted each month in the most recently completed quarter and contact information including address, contact names, telephone number of persons contacted, number of dwelling units (for multi-family), and the recyclable materials, organic materials, and solid waste service level for each complex.

Include any service level changes resulting from such visits.

6. Summary of the public education materials and activities provided to schools in the month, if any, including results from diversion opportunity assessments. as described in Exhibit C.

7. Dates, times, and group or event names of any site visits, meetings, and events attended in the month.

3. Annual Report Content
The annual report shall be the final monthly report, including annual totals, summary pages, and a compilaƟon of any materials required by the monthly reports, plus the following addiƟonal informaƟon.

A. Summary Assessment. Provide a summary assessment of the programs performed under this Agreement from Contractor's perspective relative to the financial and physical status of the program. The physical status assessment shall reflect how well the program is operating in terms of efficiency, economy, and effectiveness in meeting all the goals and objectives of this Agreement, particularly Contractor’s diversion goals. Provide recommendations and plans to improve and highlight significant accomplishments and problems. Results shall be compared to other similar size communities served by Contactor in California. Provide a brief summary assessment of the programs performed under this Agreement from the Contractor's perspective. The assessment should include how well the program is operating in terms of efficiency and effectiveness in meeting the goals and objectives of this Agreement as they relate to SB 1383 compliance, particularly Contractor’s diversion goals. Provide recommendations and plans to improve and highlight significant accomplishments and problems as they relate to this assessment.

B. Collection and Processing Report.

1. The total tonnage of discarded materials removed from homeless encampments and illegal disposal sites as part of an abatement activity, listing each collection event separately by date, location, and tonnage collected, pursuant to Exhibit B4.

2. A record of all compliance agreements for quarantined organic waste that are disposed of, including the name of generator, date issued, location of final disposition, and the amount of quarantined organic waste that was required to be disposed at a landfill, pursuant to Section 5.10.C.2.

EXHIBIT F

REPORTING REQUIREMENTS
Page F-6 Franchise Agreement, Exhibit F
3024958.2

3. Written notification that the approved organic materials processing facility has and will continue to have the capabilities to process and recover the compostable plastics, in accordance with Section 5.1.I.

C. Education and Outreach Report.

1. A summary of the status of the annual education plan of the reporting year, including activities conducted and the quantitative and/or qualitative results of those activities.

2. The annual public education plan required by Section 5.6 and Exhibit C for the upcoming then-current calendar year. For example, Contractor submittal of a 2023 annual report in February 2024 shall include Contractor submittal of the annual public education plan for calendar year 2024.

D. Commercial Edible Food Generator Report. Commercial customer list including contact information requested by the City Manager and designation of each commercial customer as either “tier 1,” “tier 2,” or “non-covered” edible food generator.

E. City Services Report.

1. City facility volume report which reports on the cumulaƟve volume by cubic yards for each service received at each City facility.

EF. Vehicle Inventory.

1. A list of all vehicles used in performing services under this Agreement including the license plate number, VIN, make, model, model year, purchase date, engine overhaul/rebuild date (if applicable), and mileage as of December 31.

2. The total amount of RNG procured by Contractor for use in Contractor vehicles, in diesel gallon equivalents, including copies of any receipts, invoices, or other similar documentation evidencing procurement. In addition to the amount procured, Contractor shall include the total amount actually used in Contractor vehicles in the calendar year, if these values are different.

3. The name, physical location, and contact information of each entity, operation, or facility from whom Contractor procured RNG for collection vehicles.

FG. AB 341/AB 1826 Compliance. Provide a listing of commercial customers subscribing to four or more cubic yards of solid waste service per week who do not currently subscribe to recyclable materials collection service from Contractor.

Provide a listing of commercial customers subscribing to two or more cubic yards of solid waste service per week who do not currently subscribe to organic materials collection service from Contractor.

GH. Other Reports.

1. A revenue statement, setting forth quarterly AB 939 administrative fees, if any, and the basis for the calculation thereof, certified for accuracy by an officer of Contractor.

2. A list of Contractor’s officers and members of its board of directors.

EXHIBIT F

REPORTING REQUIREMENTS
Page F-7 Franchise Agreement, Exhibit F
3024958.2

3. A list of stockholders or other equity investors holding 5% or more of the voting interest in Contractor and any subsidiaries.

4. Additional Reports
A. Ad Hoc Reports. Contractor shall provide up to six reports of varying detail and format, as specifically requested by City, to meet unforeseeable informaƟon queries of the CalRecycle, or other public agencies, including City.Ad Hoc Reports. Contractor shall provide up to six reports, in which each report shall be provided in a single format, of which the format type maybe either PDF a word processing format such as MicrosoŌ Word; or a spreadsheet format such as MicrosoŌ Excel.

B. Upon Incident Reporting. City reserves may the right to request additional reports or documents in the case of unforeseen events or additional requirements imposed upon City. Contractor shall should provide the requested reports, documents, or information within 10 business days upon receipt of the request or within a timeframe determined agreed to by the City Manager and the Contractor, which shall not to exceed 10 days.. City may request additional reports or documents in the case of unforeseen events or additional requirements imposed upon City. Contractor should provide the requested reports, documents, or information within a timeframe agreed to between the City Manager and the Contractor.

C. AB 901 Reporting. City may require that Contractor provide City copies of Contractor’s AB 901 reports on a regular basis (such as monthly, quarterly, or annually) or within 10 business days of the request.

D. Customized Reports. City may request Contractor to prepare and provide customized reports from records Contractor is required to maintain.
3024958.2
EXHIBIT G:

CORPORATE GUARANTY
3024958.2
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EXHIBIT G

CORPORATE GUARANTY
Page G-1 Franchise Agreement, Exhibit G
3024958.2
THIS GUARANTY (“Guaranty”) is made as of _______________, 2025, by Republic Services, Inc., a Delaware corporaƟon (“Guarantor”), located at 18500 N. Allied Way Phoenix, AZ 85054, for the benefit of the CITY OF BREA, a California municipal corporaƟon (“City”), located at 1 Civic Center Circle, Brea, California, 92821. The purpose of this Guaranty is to assure performance of the obligaƟons of Guarantor’s wholly-owned subsidiary, Republic Waste Services of Southern California, LLC, a Delaware limited liability company (“Subsidiary”), under that certain Second Amended and Restated Franchise Agreement dated __________, 2025 (“Agreement”), by and between City and Subsidiary. Capitalized terms used herein without definiƟon shall have the meanings given such terms in the Agreement.

1. Guaranty. Guarantor hereby uncondiƟonally and irrevocably guarantees to City the full, prompt and faithful performance of the covenants and indemniƟes of Subsidiary under the Agreement and the full and Ɵmely payment of all amounts due or owing, now or in the future, by Subsidiary under the Agreement.

2. Term. This Guaranty shall conƟnue in full force and effect throughout the term of the Agreement and unƟl all covenants and indemniƟes of Subsidiary under the Agreement are fully performed, including any that survive terminaƟon or expiraƟon of the term of the Agreement, and all amounts due or owing by Subsidiary under the Agreement are paid in full. Any terminaƟon of this Guaranty shall not affect nor apply to performance of any covenant or indemnity of Subsidiary performance of which is due prior to the effecƟve date of such terminaƟon or which becomes due aŌer the effecƟve date of such terminaƟon based upon an act, omission, event or occurrence prior to the effecƟve date of such terminaƟon.

3. Rights Independent. Guarantor agrees that the obligaƟons under this Guaranty are independent of the obligaƟons of Subsidiary under the Agreement and a separate acƟon or acƟons may be brought and prosecuted against Guarantor whether acƟon is brought and prosecuted against Subsidiary or any other person, or any other guarantor, or whether any other person is joined in any such acƟon or acƟons.

4. ModificaƟon of ObligaƟons. Guarantor authorizes City without noƟce or demand to Guarantor and without affecƟng Guarantor’s liability hereunder, from Ɵme to Ɵme to: (a) enter into with Subsidiary or, with the joinder or prior wriƩen approval of Subsidiary, to, amend, alter, modify, renew, extend, accelerate or otherwise change the Agreement or any provision thereof or otherwise change the terms of any documents, instruments or agreements to which Subsidiary is a party; (b) take and hold security or addiƟonal guaranƟes for the performance of this Guaranty or the obligaƟons guaranteed hereunder, and amend, alter, exchange, subsƟtute, transfer, enforce, waive, subordinate, terminate, modify and release in any manner any such security or guaranƟes; (c) apply such security and direct the order or manner of sale thereof as City in its discreƟon may determine; (d) release or subsƟtute any other guarantor; and (e) seƩle, release on terms saƟsfactory to Subsidiary by operaƟon of law or otherwise, compound, compromise, collect or otherwise liquidate any indebtedness or security in any manner, consent to the transfer of security and bid and purchase at any sale, without affecƟng or impairing the obligaƟons of Guarantor hereunder.

5. Waiver of Defenses. Guarantor waives any right to require City to proceed against Subsidiary or any person other than Guarantor or to pursue any other remedy in City’s powers whatsoever, except that, prior to proceeding against Guarantor under this Guaranty, (i) City shall first demand in wriƟng performance or payment by Subsidiary and any cure period applicable to such performance or payment as set forth in the Agreement shall have expired without cure by Subsidiary, except that if Subsidiary shall decline or refuse such demand or shall be prevented by bankruptcy, insolvency, operaƟon of law, legal

EXHIBIT G

CORPORATE GUARANTY
Page G-2 Franchise Agreement, Exhibit G
3024958.2
process or legal incapacity from performing or paying, no such demand for performance or payment or expiraƟon of such cure period shall be necessary prior to City proceeding against Guarantor under this Guaranty, and (ii) City shall give wriƩen noƟce, in the manner provided in the Agreement, to Guarantor of the non-performance or non-payment by Subsidiary, which noƟce requirement may be saƟsfied by City transmiƫng to Guarantor a copy of any wriƩen noƟce or demand given to Subsidiary in the manner provided in the Agreement. Guarantor waives any defense arising by reason of (a) any disability or other defense of Subsidiary or any other person; (b) the cessaƟon from any cause whatsoever of the liability of Subsidiary; (c) any act or omission of Subsidiary or others that directly or indirectly results in or aids the discharge of any of the obligaƟons guaranteed hereunder by operaƟon of law or otherwise; (d) the amendment, modificaƟon, renewal, extension or other change in any of the obligaƟons guaranteed hereunder; (e) the forbearance by the City from the strict and Ɵmely enforcement of any of City’s rights under this Agreement; or (f) any defense to liability under this Guaranty based upon Guarantor’s inability to exercise any right of subrogaƟon to the rights of City against Subsidiary. Guarantor waives any right to enforce any remedy that Subsidiary now has or may hereaŌer have against any person, and waives any benefit of, and any right to parƟcipate in, any security, now or hereaŌer held by Subsidiary or City.

Guarantor’s obligaƟons hereunder shall not be affected by any right or setoff or any counterclaim, and, except as provided in the first sentence of this SecƟon 5, Guarantor waives all presentments, demands for performance, noƟces of nonperformance, protests, noƟces of protest, noƟces of dishonor, and noƟces of acceptance of this Guaranty and of the existence, creaƟon, or incurring of new or addiƟonal obligaƟons, and all other noƟces and demands of any kind and descripƟon now or hereaŌer provided for by any statute or rule of law. Guarantor specifically agrees that Guarantor shall not be released from liability hereunder by any acƟon taken by Subsidiary or City. Guarantor further expressly waives all rights and benefits which might otherwise be available to Guarantor under California Civil Code SecƟons 2810, 2819, 2839, 2845, 2846, 2849, 2850, 2899 and 3433.

6. AƩorneys’ Fees. Guarantor shall pay to City , without demand, any and all costs and/or expenses, including, without limitaƟon, reasonable aƩorneys’ fees and costs and court costs that City expends or incurs in collecƟng or compromising the obligaƟons guaranteed hereunder or in enforcing this Guaranty against Guarantor, whether or not suit is filed, expressly including all court costs and aƩorneys’ fees incurred by City in connecƟon with any insolvency, bankruptcy, reorganizaƟon, arrangement or other similar proceedings involving Guarantor as the insolvent or bankrupt party that in any way affects the exercise by City of any of its rights or remedies hereunder.

7. Guarantor’s RepresentaƟons and WarranƟes. Guarantor represents and warrants to City that (a) the Agreement confers substanƟal and material benefits to Guarantor; (b) there are no acƟons, suits or proceedings pending, or to the knowledge of Guarantor threatened, against or affecƟng Guarantor which could have a material adverse effect on the ability of Guarantor to honor the obligaƟons guaranteed hereunder, or involving the validity or enforceability of this Guaranty, at law or in equity, and Guarantor, to the best of its knowledge aŌer due invesƟgaƟon, is not in default or in violaƟon with respect to, or operaƟng under or subject to, any order, writ, injuncƟon, decree or demand of any court or any governmental authority; (c) the consummaƟon of the transacƟons hereby contemplated and performance of this Guaranty will not result in any breach of, or consƟtute a default under, any mortgage, deed of trust, lease, bank loan or credit agreement, partnership agreement, corporate charter, bylaws or other agreement or instrument to which Guarantor is a party or by which Guarantor or any of its assets may be bound or affected; (d) Guarantor is not insolvent (as such term is defined in the Bankruptcy Code of 1978, 11 U.S.C. SecƟon 101, et seq., as amended) and will not be rendered insolvent by execuƟon of this

EXHIBIT G

CORPORATE GUARANTY
Page G-3 Franchise Agreement, Exhibit G
3024958.2
Guaranty or the consummaƟon of the transacƟons contemplated hereby; and (d) Guarantor has no counterclaims, offsets or defenses with respect to the Guaranty.

8. SubordinaƟon of Rights. Guarantor hereby agrees that any claim it may have or may hereaŌer acquire against Subsidiary shall be subordinate to any claims that City may have against Guarantor and/or Subsidiary.

9. Effect of Waivers. Guarantor warrants and agrees that each of the waivers set forth in this Guaranty is made with Guarantor’s full knowledge of its significance and consequences, and that under the circumstances, the waivers are reasonable and not contrary to public policy or law. If any of such waivers are determined to be contrary to any applicable law or public policy, such waivers shall be effecƟve only to the maximum extent permiƩed by law.

10. Successors and Assigns. This Guaranty shall bind the heirs, executors, legal representaƟves, successors and assigns of Guarantor, and shall inure to the benefit of City and its successors and assigns.

11. Governing Law. Guarantor acknowledges and agrees that the parƟes and transacƟons referred to herein have significant contacts with the State of California, and that therefore this Guaranty shall be governed by, and construed in accordance with, the laws of the State of California.

12. Amendments. Neither this Guaranty nor any provision hereof may be amended, modified, waived, discharged or terminated except by an instrument in wriƟng duly signed by or on behalf of City and Guarantor.

13. Delay Not a Defense; Rights CumulaƟve. No delay or failure by City to exercise any right or remedy against Guarantor or any other person shall be construed as a waiver thereof. All of the City’s respecƟve rights under this Guaranty are cumulaƟve and not exclusive.

14. Severability. In case any right of City under this Guaranty shall be held to be invalid, illegal or unenforceable, such invalidity, illegality or unenforceability shall not affect any other right granted hereby.

15. Miscellaneous. All words used in this Guaranty in the singular shall be deemed to have been used in the plural and all words used in this Guaranty in the plural shall be deemed to have been used in the singular where the context and construcƟon so require. The word “person” as used herein shall include any individual, company, firm, associaƟon, partnership, corporaƟon, trust or other legal enƟty of any kind whatsoever. The term “or” is not exclusive. The secƟon headings in this Guaranty are for convenience of reference only and shall not limit or otherwise affect the provisions of this Guaranty.

16. Assignment of Guaranty. This Guaranty is assignable without noƟce by City, in whole or in part, to an affiliate of City or to any reorganized enƟty as to which an affiliate of City was changed into whether by merger, sale or other method of reorganizaƟon, where such affiliate or reorganized enƟty assumes the obligaƟons that this Guaranty guarantees, and when so assigned, Guarantor shall be bound as above to such affiliate of City or to such reorganized enƟty as to which City or an affiliate of City was changed into whether by merger, sale or other method of reorganizaƟon. Guarantor agrees that nothing herein shall be deemed to in any manner negate or limit City’s right to enforce this Guaranty in the absence of any such assignment.

EXHIBIT G

CORPORATE GUARANTY
Page G-4 Franchise Agreement, Exhibit G
3024958.2

17. Further Assurances. Guarantor agrees, at its expense and without expense to City, to do such further acts, to execute and deliver such addiƟonal documents as City from Ɵme to Ɵme reasonably requires to assure and confirm all the rights of City created hereby or intended now or hereaŌer, or to carry out the intenƟon of or facilitate the performance of the terms of this Guaranty.

18. Complete Agreement. Except as provided in any other wriƩen agreement now or at any Ɵme hereaŌer in force between City and Guarantor, this Guaranty shall consƟtute the enƟre agreement of Guarantor with City with respect to the subject maƩer hereof, and no representaƟon, understanding, promise or condiƟon concerning the subject maƩer hereof shall be binding upon City unless expressed in this Guaranty.

19. NoƟces. All noƟces that may be required or otherwise contemplated under the terms of this Guaranty shall be in wriƟng and shall be addressed to Guarantor and to City as set forth above. Such addresses may be changed from Ɵme to Ɵme by wriƩen noƟce to the other party at such address.

IN WITNESS WHEREOF, Guarantor has duly executed and delivered this Guaranty as of the date and year stated above.

GUARANTOR:

Republic Services, Inc.
____________________________________
□ Chairman □ President □ Vice President
____________________________________
□ Secretary □ Asst. Secretary
□ Chief Finance Officer □ Asst. Treasurer
[Pursuant to CorporaƟons Code SecƟon 313, both signature lines must be executed unless the signatory holds at least one of the offices designated on each line.] 3024958.2
EXHIBIT H:

CONTRACTOR’S FAITHFUL PERFORMANCE BOND
3024958.2
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EXHIBIT H
CONTRACTOR’S FAITHFUL PERFORMANCE BOND
Page H-1 Franchise Agreement, Exhibit H
3024958.2
KNOW ALL PERSONS BY THESE PRESENTS that:

WHEREAS the City of Brea (“Brea”), has awarded to Republic Waste Services of Southern California, LLC, a Delaware limited liability company doing business as Brea Disposal and located at 2242 N. Blue Gum Street, Anaheim, California 92806 (“Principal”), a Second Amended and Restated Franchise Agreement (“Agreement”) for the collecƟon, transportaƟon, processing, recycling, composƟng, and disposal of solid waste, organic material, and recyclable material (“Franchise”).

WHEREAS, Principal is required under the terms of the Agreement to furnish a bond for the faithful performance of the Agreement.

NOW, THEREFORE, we, the undersigned Principal, and
(Name and address of Surety)
(“Surety”) a duly admiƩed surety insurer under the laws of the State of California, as Surety, are held and firmly bound unto the City in the penal sum of Eight Hundred and Twenty-Two Thousand dollars ($822,000), in lawful money of the United States of America, for the payment of which sum well and truly to be made, we bind ourselves, our heirs, successors executors and administrators, jointly and severally, firmly by these presents.

THE CONDITION OF THIS OBLIGATION IS SUCH THAT, if the hereby bounded Principal, its heirs, executors, administrators, successors or assigns, shall in all things stand to and abide by, and well and truly keep and perform the covenants, condiƟons and provisions in the Franchise and any alteraƟon thereof made as therein provided, on Principal’s part, to be kept and performed at the Ɵme and in the manner therein specified, and in all respects according to their true intent and meaning, and shall indemnify and save harmless City, its officers, agents and employees, as therein sƟpulated, then this obligaƟon shall become null and void; otherwise, it shall be and remain in full force and effect.

As a part of the obligaƟon secured hereby and in addiƟon to the face amount specified therefor, there shall be included costs and reasonable expenses and fees, including reasonable aƩorneys’ fees, incurred by Authority in successfully enforcing such obligaƟon, all to be taxed as costs and included in any judgment rendered. Surety hereby waives any statute of limitaƟons as it applies to an acƟon on this bond.

Surety hereby sƟpulates and agrees that no change, extension of Ɵme, alteraƟon or addiƟon to the terms of the Contract or of the Franchise to be performed thereunder or the specificaƟons accompanying the same shall in anywise affect its obligaƟons under this bond, and it does hereby waive noƟce of any such change, extension of Ɵme, alteraƟon or addiƟon to the terms of the Contract or to the Franchise or to the specificaƟons. Surety hereby waives the provisions of California Civil Code SecƟons 2845 and 2849. City is the principal beneficiary of this bond and has all rights of a party hereto.

IN WITNESS WHEREOF, two idenƟcal counterparts of this instrument, each of which shall for all purposes be deemed an original hereof, have been duly executed by Principal and Surety, on the date set forth

EXHIBIT H
CONTRACTOR’S FAITHFUL PERFORMANCE BOND
Page H-2 Franchise Agreement, Exhibit H
3024958.2
below, the name of each corporate party being hereto affixed and these presents duly signed by its undersigned representaƟve(s) pursuant to authority of its governing body.

Dated:
“Principal”
Republic Waste Services of Southern California,
LLC
By:

Its
By:

Its
(Seal)
“Surety”
By:

Its
By:

Its
(Seal)
Note: This Bond must be executed in duplicate and dated, all signatures must be notarized, and evidence of the authority of any person signing as aƩorney-in-fact must be aƩached. DATE OF BOND MUST NOT BE BEFORE DATE OF CONTRACT. Surety companies execuƟng Bonds must appear on the Treasury Department’s most current list (Circular 570 as amended) and be authorized to transact business in California.
3024958.2
EXHIBIT I:

NOTARY CERTIFICATION
3024958.2
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3024958.2
EXHIBIT J:

CONTRACTOR’S SB 1383 IMPLEMENTATION PLAN AND SCHEDULE
3024958.2
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EXHIBIT J
CONTRACTOR’S IMPLEMENTATION PLAN AND SCHEDULE
Page J-1 Franchise Agreement, Exhibit J
3024958.2
3024958.2
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3024958.2
EXHIBIT K:

COUNTY WASTE DISPOSAL AGREEMENT
3024958.2
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3024958.2
EXHIBIT L:

FACILITIES LIST
3024958.2
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EXHIBIT L:

FACILITIES LIST
Page L-1 Franchise Agreement, Exhibit L
3024958.2
Facilities List
Approved or
Designated
Facility Type
Required Facility InformaƟon
Approved Transfer
Facility(ies)
Facility Name: CVT Regional Material Recovery and TS
 Address: 1131 N. Blue Gum St. Anaheim, CA 92806
 Operator: Republic Services
 SWIS Number: SWIS 30-AB-0335
 Facility Type: Materials Recovery Facility and TS
 Material Type(s): Source Separated Recyclable Materials, Yard Waste, Food Waste, Source Separated Organic Materials, C&D, Solid Waste Facility Name: Rainbow Transfer/Recycling
 Address: 17121 Nichols Lane HunƟngton Beach CA, 92647  Operator: Republic Services
 SWIS Number: SWIS 30-AB-0099
 Facility Type: Materials Recovery Facility and TS
 Material Type(s): Source Separated Recyclable Materials, Yard Waste, Food Waste, Source Separated Organic Materials, C&D, Solid Waste Designated Disposal
Facility(ies)
Facility Name: Olinda Alpha Landfill
 Address: 1942 N. Valencia Avenue, Brea, CA 92823
 Operator: OC Waste and Recycling
 SWIS Number: SWIS 30-AB-0035
 Facility Type: Landfill
 Material Type(s): Solid Waste
 (If Applicable) Transfer Facility: CVT Regional Material Recovery and TS or Rainbow
Facility Name: Frank R. Bowerman Sanitary Landfill
 Address: 11002 Bee Canyon Access Road, Irvine, CA 92618  Operator: OC Waste and Recycling
 SWIS Number: 30-AB-0360
 Facility Type: Landfill
 Material Type(s): Solid Waste
 (If Applicable) Transfer Facility: CVT Regional Material Recovery and TS or Rainbow
Facility Name: Prima Deschecha Landfill
 Address: 32250 Avenida La Pata San Juan Capistrano, CA 92675  Operator: OC Waste and Recycling
EXHIBIT L:

FACILITIES LIST
Page L-2 Franchise Agreement, Exhibit L
3024958.2
Approved or
Designated
Facility Type
Required Facility InformaƟon
 SWIS Number: 30-AB-0019
 Facility Type: Landfill
 Material Type(s): Solid Waste
 (If Applicable) Transfer Facility: CVT Regional Material Recovery and TS or Rainbow
Approved C&D Facility(ies) Facility Name: CVT Regional Material Recovery and TS  Address: 1131 N. Blue Gum St. Anaheim, CA 92806
 Operator: Republic Services
 SWIS Number: SWIS 30-AB-0335
 Facility Type: Materials Recovery Facility and TS
 Material Type(s): Source Separated Recyclable Materials, Yard Waste, Food Waste, Source Separated Organic Materials, C&D Debris, Solid Waste Facility Name: Rainbow Transfer/Recycling
 Address: 17121 Nichols Lane HunƟngton Beach CA, 92647  Operator: Republic Services
 SWIS Number: SWIS 30-AB-0099
 Facility Type: Materials Recovery Facility and TS
 Material Type(s): Source Separated Recyclable Materials, Yard Waste, Food Waste, Source Separated Organic Materials, C&D, Solid Waste Approved Organic Materials
Processing Facility(ies)
Facility Name: Valencia Greenery
 Address: 1942 N. Valencia Avenue, Brea, CA 92823
 Operator: OC Waste and Recycling
 SWIS Number: 30-AB-0470
 Facility Type: Greenery
 Material Type(s): Yard Waste, Food Waste, Manure
 (If Applicable) Transfer Facility: CVT or Rainbow
Facility Name: Bee Canyon Greenery
 Address: 11002 Bee Canyon Access Road, Irvine, CA 92618  Operator: OC Waste and Recycling
 SWIS Number: 30-AB-0470
 Facility Type: Greenery
 Material Type(s): Yard Waste, Food Waste, Manure
 (If Applicable) Transfer Facility: CVT or Rainbow
Facility Name: Capistrano Greenery
 Address: 32250 Avenida La Pata San Juan Capistrano, CA 92675 EXHIBIT L:

FACILITIES LIST
Page L-3 Franchise Agreement, Exhibit L
3024958.2
Approved or
Designated
Facility Type
Required Facility InformaƟon
 Operator: OC Waste and Recycling
 SWIS Number: 30-AB-0468
 Facility Type: Greenery
 Material Type(s): Yard Waste, Food Waste, Manure
 (If Applicable) Transfer Facility: CVT or Rainbow
Facility Name: Recology Blossom Valley Organics
 Address: 6061 N Wheeler Ridge Rd. Lamont, CA 93242
 Operator: Recology
 SWIS Number: SWIS 15-AA-0307
 Facility Type: ComposƟng
 Material Type(s): Organics
 (If Applicable) Transfer Facility: CVT or Rainbow
Facility Name: Agromin OC
 Address: 8292 Edison Ave. Ontario, CA 91762
 Operator: Agromin OC
 SWIS Number: 36-AA-0509
 Facility Type: Green Material ComposƟng OperaƟon
 Material Type(s): Yard Waste, Food Waste
 (If Applicable) Transfer Facility: CVT or Rainbow
Facility Name: Circle Green Tech Park
 Address: 17900 Sheep Creek Rd. El Mirage, CA 92301
 SWIS Number: 36-AA-0500
 Facility Type: Aerated StaƟc Pile Compost Facility
 Material Type(s): Yard Waste, Food Waste, Manure
 (If Applicable) Transfer Facility: CVT or Rainbow
Facility Name: Republic Services Copper Mountain Landfill  Address: 34853 East County 12th Street, Wellton, AZ 85356  Operator: Republic Services
 SWIS Number: None
 Facility Type: Landfill
 Material Type(s): Organics
 (If Applicable) Transfer Facility: CVT or Rainbow
EXHIBIT L:

FACILITIES LIST
Page L-4 Franchise Agreement, Exhibit L
3024958.2
Approved or
Designated
Facility Type
Required Facility InformaƟon
Facility Name: Rialto BioEnergy Facility,
 Address: 503 East Santa Ana Avenue Rialto, CA 92376
 Operator: Anaergia Services
 SWIS Number: SWIS 36-AA-0446 503
 Facility Type: Large Volume In-Vessel DigesƟon Facility  Material Type(s): Source Separated Organic Materials
 (If Applicable) Transfer Facility: CVT or Rainbow
Approved Recyclable
Materials Processing Facility
Facility Name: CVT Regional Material Recovery and TS
 Address: 1131 N. Blue Gum St. Anaheim, CA 92806
 Operator: Republic Services
 SWIS Number: SWIS 30-AB-0335
 Facility Type: Materials Recovery Facility and TS
 Material Type(s): Source Separated Recyclable Materials, Yard Waste, Food Waste, Source Separated Organic Materials, C&D Debris, Solid Waste Facility Name: Rainbow Transfer/Recycling
 Address: 17121 Nichols Lane HunƟngton Beach CA, 92647  Operator: Republic Services
 SWIS Number: SWIS 30-AB-0099
 Facility Type: Materials Recovery Facility and Transfer StaƟon  Material Type(s): Source Separated Recyclable Materials, Yard Waste, Food Waste, Source Separated Organic Materials, C&D Debris, Solid Waste Facility Name: Waste Management of Orange
 Address: 2050 Glassell Street Orange, CA 92865
 Operator: USA Waste of California, Inc
 SWIS Number: 30-AB-0363
 Facility Type: Transfer/ Processing
 Material Type(s): Source Separated Recyclable Materials  (If Applicable) Transfer Facility: CVT or Rainbow
3024958.2
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3024958.2
EXHIBIT M:

DOCUMENTATION OF RESIDENTIAL ORGANICS COST PER TON
3024958.2
This page intenƟonally leŌ blank
EXHIBIT M:

DOCUMENTATION OF RESIDENTIAL ORGANICS COST PER TON
Page M-1 Franchise Agreement, Exhibit M
3024958.2
Exhibit based on residenƟal organic materials final negoƟated cost per ton provided by Contractor.

Approved Facility
from Exhibit L
CVT Cost
(Pre-processing
and/or Transfer)
Transportation
Cost/Ton Tip Fee/ton Cost/ton
Recology $39.02 $52.06 $45.91 $136.98
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3024958.2
EXHIBIT N:

CUSTOMER CREDIT FOR MISSED PICK-UPS DURING A WORK

STOPPAGE
3024958.2
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EXHIBIT N:

CUSTOMER CREDIT FOR MISSED PICK-UPS DURING A WORK

STOPAPGE
Page N-1 Franchise Agreement, Exhibit N
3024958.2

1. City Billed Customers
A. General. Contractor shall follow the following calculation procedures for issuing residential customers a credit on the monthly invoice to City for the number of collections missed during the work stoppage that were not recovered within two days of their schedule service day. City retains the franchise fee; therefore, the credit for the franchise fee and City maintenance fee would need to be issued back to the customers by City on their next billing cycle by City.

B. Contractor will calculate and process a credit on their next invoice to the City for all residential customers during the dispute period of a work stoppage as follows:

1. Credit calculation – the credit will be based on the following factors (a) Customer monthly rate for collection services only
(b) Weeks per month
(c) Number of collections missed during the work stoppage

2. Example calculation based on July 1, 2022 rate:
(a) Monthly rate for collection = $15.32 (Sum of trash collection portion, yard waste collection portion, recycling portion, and fuel pricing index) (b) Weeks per month = 4.33
(c) Number of collections missed during the work stoppage = 1 (Example purposes only) Credit = [(a) ÷ (b)] x (c)
Credit = [($15.32) ÷ (4.33)] x (1)
Credit = $3.54 per residential customer missed

2. Contractor Billed Multi-Family and Commercial Customers All mulƟ-family and commercial customers shall be eligible to receive a credit for any missed services during a work stoppage. Contractor shall noƟfy all mulƟ-family and commercial customers via its website currently at “hƩps://www.republicservices.com/municipality/brea-ca” that credits may be made available for agreed upon disrupƟons during the dispute period. Contractor will calculate and offer a credit for each customer who contacts Contractor requesƟng a credit on a case-by-case basis based on the level of disrupƟon of service to each such customer, if any, during the dispute period.

City of Brea
City Council Regular Meeting Communication
A. February 18, 2025 Regular Meeting Minutes
Meeting
Tuesday, March 4, 2025, 7:00 PM
Agenda Group
CONSENT CALENDAR Item: 5A.

TO
Honorable Mayor and City Council Members
FROM
Kristin Griffith, City Manager

RECOMMENDATION
Approve.

RESPECTFULLY SUBMITTED:

Kristin Griffith, City Manager
Prepared by: Victoria Popescu, Deputy City Clerk
Concurrence: Lillian Harris-Neal, City Clerk
Attachments
02-18-2024 Draft Minutes.pdf
** The following document is a draft of the minutes and the not the official approved minutes **
Minutes for the City Council Regular Meeting
1 Civic Center Circle, Brea, California 92821
February 18, 2025
Roll Call: (The following members were in attendance)
Blair Stewart, Mayor
Cecilia Hupp, Mayor Pro Tem
Christine Marick, Council Member
Marty Simonoff, Council Member
Steve Vargas, Council Member

1. CLOSED SESSION - EXECUTIVE CONFERENCE ROOM 3RD FLOOR - 6:00 P.M. 1A. Call to Order/Roll Call
Mayor Stewart called the Closed Session to order at 6:00 p.m. All members were present. 1B. Public CommentNone.
1C. Public Employee Appointment Pursuant to Government Code Section 54957(b). Title: City Manager1D. Conference with Labor Negotiators Pursuant to Government Code Section 54957.6. City Representatives: Council Member Marick, Council Member Vargas and Mario Maldonado, Human Resources Manager. Unrepresented Employee: City ManagerMayor Stewart adjourned the Closed Session at 6:52 p.m.

2. GENERAL SESSION - COUNCIL CHAMBERS PLAZA LEVEL - 7:00 P.M. 2A. Call to Order/Roll CallMayor Stewart called the General Session to order at 7:02 p.m. All members were present. 2B. Pledge of Allegiance: Girl Scout Troop 3033
Girl Scout Troops 3033 and 4126 led the Pledge of Allegiance. 2C. Invocation: Pastor Doug Green, North Hills Church
Pastor Doug Green, North Hills Church, led the Invocation. 2D. Commendation: Senior Christmas Party 2024
Mayor Stewart invited Jeff Kenan, President of the Brea Senior Leadership Council, to speak about the Brea Senior Center Christmas Party.

Mayor Stewart presented Dwight Manley, Mike Breicha of Brea Improv, and Lanette Collar of Reunion Kitchen + Drink, Commendations in recognition of their donations to the 2024 Brea Senior Center Christmas Party and their positive impact on the senior community. 2E. Presentation: Business of the Quarter
A video was displayed honoring Apollo Electric as Brea's Business of the Quarter. 2F. Community Announcements
Council Member Vargas announced that the City of Brea is proud to announce, Go. Serve. Brea. a community-wide service day, taking place on Saturday, April 26. He indicated that this event is modeled after, and will replace, Love Brea, where volunteers will work on a variety of city-wide service projects to show their love for Brea. He announced that Go. Serve. Brea. is currently accepting projects that range from helping organize a food pantry to landscaping, and that projects must be completed within a 2 to 3-hour window for the day. He encouraged the community to submit their project ideas on the City website.

Council Member Marick announced that annual Brea 8K Classic Race will take place Sunday, February 23. She added that in order to accommodate the race, roads in the area will close starting at 4:00 a.m. and the course should be fully cleared by 9:30 a.m. She also announced that the race start time moved to 7:00 a.m. this year with the goal of reducing traffic impacts, and reminded the community that this not a City of Brea event, and to visit Brea8k.com for more information.

Council Member Simonoff announced that this year's Engage Brea, Understanding Your City begins on March 27. He indicated that the eight-week community engagement program is hosted by the City and provides an overview of Brea’s local government operations, departments, and external agencies that partner with the Brea community. He added that the program provides an opportunity for Brea residents to have one-on-one experiences with City staff and local elected officials and to gain beneficial knowledge about how City government is organized and managed.

He stated the deadline to apply is Friday, February 28 and residents can visit the City of Brea website for more information and to apply.

City Attorney Boga announced that in Closed Session, the City Council voted unanimously to appoint Kristin Griffith as the City Manager.
2G. Matters from the Audience
Dwight Manley congratulated Kristin Griffith on her appointment and announced Brea's 108th birthday on February 23.
2H. Response to Public Inquiries
None.

Mayor Stewart announced that the Consent Calendars will be voted on prior to the Administrative Item, allowing Council Member Simonoff to recuse himself from item 3A.

3. ADMINISTRATIVE ITEM
3A. Consideration of Solid Waste and Recycling Service Rate Adjustments in Conformance with Senate Bill 1383, and Consideration a Second Amended and Restated Franchise Agreement with Republic Waste Services of Southern California, LLC (d.b.a. Brea Disposal) in Conformance with Senate Bill 1383, and Approve a CEQA Exemption.

Council Member Simonoff recused himself from the discussion and left the daias at 7:24 p.m.

Senior Management Analyst Cuevas provided a presentation and provided a background on the item. He also spoke about the initial terms versus revised index proposal, and proposed residential solid waste rates.

Mayor Pro Tem Hupp spoke about prior Solid Waste Ad Hoc Committee meeting discussions and spoke about flow control for commercial organics.

Council Member Marick indicated she does not support any adjustment that arbitrarily adds an additional amount to the new index.

Council Member Vargas spoke about the increases in commercial rates and Consumer Price Index (CPI) versus Garbage Trash Collection Index (GTCI) percentage rates.

Steven Herring, Area Municipal Manager, Republic Services, spoke about the extensive requirements that must be met in order to get the City in compliance with SB 1383.

Council discussed the length of time it has taken to get to this point and expressed their dissatisfaction with the plus .75% increase on the commercial side and requested Republic Services authorize the removal the .75% increase.

Steven Herring, Area Municipal Manager, Republic Services, indicated he does not have the authorization to move forward with anything other than what was proposed, but will go back to his team to discuss Council's concerns.

4. CONSENT CALENDAR
Motion was made by Council Member Marick and seconded by Mayor Pro Tem Hupp to approve items 4A - 4E. Motion passed 5-0-0-0.
4A. January 28, 2025 Special Meeting Minutes
The City Council approved the January 28, 2025 Special Meeting Minutes as written. 4B. February 4, 2025 Special Meeting Minutes
The City Council approved the February 4, 2025 Special Meeting Minutes as written. 4C. February 4, 2025 Regular Meeting Minutes
The City Council approved the February 4, 2025 Regular Meeting Minutes as written. 4D. Monthly Report of Investments for the City of Brea for Period Ended January 31, 2025 The City Council received and filed the Monthly Report of Investments for the City of Brea for Period Ended January 31, 2025.
4E. January Outgoing Payment Log and City Disbursement Registers for January 31, 2025 and February 7, 2025
The City Council approved the January Outgoing Payment Log and City Disbursement Registers for January 31, 2025 and February 7, 2025.

5. CITY/SUCCESSOR AGENCY - CONSENT
Motion was made by Mayor Pro Tem Hupp and seconded by Council Member Simonoff to approve items 4A - 4E. Motion passed 5-0-0-0.
5A. Monthly Report of Investments for the Successor Agency to the Brea Redevelopment Agency for Period Ended January 31, 2025
The City Council, as the Successor Agency, received and filed the Monthly Report of Investments for the Successor Agency to the Brea Redevelopment Agency for Period Ended January 31, 2025. 5B. Successor Agency Disbursement Register January 31, 2025 The City Council, as the Successor Agency, received and filed the Successor Agency Disbursement Register January 31, 2025.

6. ADMINISTRATIVE ANNOUNCEMENTS
6A. City Manager
None.
6B. City AttorneyNone.
6C. Council RequestsNone.

7. COUNCIL ANNOUNCEMENTS
7A. Council Announcements
None.

8. ADJOURNMENT
8A. Meeting Adjournment
Mayor Stewart adjourned the General Session at 7:44 p.m.

City of Brea
City Council Regular Meeting Communication
B. General Plan Annual Progress Report 2024
Meeting
Tuesday, March 4, 2025, 7:00 PM
Agenda Group
CONSENT CALENDAR Item: 5B.

TO
Honorable Mayor and City Council Members
FROM
Kristin Griffith, City Manager

RECOMMENDATION
Staff recommends that City Council take the following actions:

1. Receive and file the 2024 General Plan and Housing Element Annual Report; and

2. Direct staff to submit the Housing Element Annual Report to the California Department of Housing and Community Development (HCD) and the Governor’s Office of Land Use and Climate Innovation (LCI).

BACKGROUND/DISCUSSION
Background
In 2003, the City of Brea completed a comprehensive update of the General Plan and included with this adoption was an Implementation Guide. The Implementation Guide is intended for use as the basis for preparing the Annual Report to the City Council on the status of the City’s progress in implementing the General Plan goals and policies.

State Government Code Section 65400 requires an annual report be given to the legislative body on the status of implementing the goals of the General Plan.

Discussion
The City continued to implement the goals and policies of the General Plan in 2024, as outlined in Attachment A of this report. The annual report covers the period from January 1, 2024 to December 31, 2024. A few key achievements have been summarized below:

In 2024, the City approved two Zoning Ordinance Text Amendments (ZOTAs), five Conditional Use Permits, one Tentative Parcel Map, one Tentative Tract Map, one Density Bonus Project, one Precise Development, eight Minor Conditional Use Permits, and seven Plan Reviews. These projects included improvements to existing properties, new commercial and residential developments, and updates to the City’s Zoning Code.

In 2024, the City issued building permits for 11 Accessory Dwelling Units (ADUs) and one single-family dwelling unit. The City has issued building permits for 37 residential units so far in the 2021-2029 housing cycle.

Five grants and two loans were issued to low-income Brea homeowners for the rehabilitation/repair of their homes through the administration of Community Development Block Grant programs.

On July 23, 2024, the Planning Commission approved the South Brea Townhomes Project. Building permits for this project have been submitted and are currently under review by staff. This project will provide 32 for- sale residential units (including four Moderate Income units) towards the City’s 6th Cycle Housing Element
RHNA allocation.

On March 19, 2024, the City Council approved ZOTA No. 2023-04 for an Omnibus Zoning Code Update. The main goals of this code amendment were to provide internal consistency within the Brea City Code (BCC), modernize the BCC to be reflective to good planning practices, and achieve consistency with recent State laws. Amendments were made to various chapters within Title 12 (Streets, Sidewalks, and Public Property), Title 18 (Subdivisions and Floodplain management), and Title 20 (Zoning Code).

On May 21, 2024, the City Council approved ZOTA No. 2023-02 for the Minor Conditional Use Permit (MCUP) Code Update. The main goals of this code amendment were to establish a MCUP review process to streamline the review of low-impact uses and minor modifications of existing standards, to provide standards for processing Public Convenience or Necessity (PCN) requests for alcohol licenses, and to provide other related updates such as minor revisions to land use definitions.

The City kicked-off the Focused General Plan Update in 2024, along with a new specific plan for the Brea Core area. In 2024, the City focused its efforts on performing background research and conducting robust outreach (i.e. city-wide mailer, community survey, community open house, stakeholder interviews, General Plan Steering Committee meetings). The Focused General Plan Update is anticipated to be completed by the end of 2025.

FISCAL IMPACT
There is no impact on the General Fund.

RESPECTFULLY SUBMITTED
Prepared by: Graham Bultema, Assistant Planner
Concurrence: Jason Killebrew, Interim Assistant City Manager/Community Development Director; Joanne Hwang, AICP, City Planner
Attachments
Attachment A - 2024 General Plan Annual Progress Report Memorandum.pdf Memorandum
Community Development Department
To: Mayor Stewart and City Council
From: Kristin Griffith, City Manager
Date: March 4, 2025
Re: General Plan Annual Progress Report for 2024

EXECUTIVE SUMMARY
In 2024, the City continued to implement the goals and policies identified in the General Plan adopted in August 2003. As required by Section 65400 of the California Government Code, the following is the annual report on the status of the General Plan implementation and on the progress in meeting the City’s share of the Regional Housing Needs Assessment (RHNA) established through the Southern California Association of Governments (SCAG). The annual report covers the period from January 1, 2024 to December 31, 2024. Once accepted by the City Council, the report will be submitted to the Department of Housing and Community Development (HCD) and the Governor’s Office of Land Use and Climate Innovation (LCI). This report is due to HCD by April 1, 2025.

GENERAL PLAN IMPLEMENTATION
Under California law, each city and county must adopt a comprehensive, long-term General Plan with eight mandated elements, which includes land use, circulation, housing, conservation, open space, noise, safety, and environmental justice. The City of Brea’s General Plan was adopted in 2003 and is organized into five chapters addressing all eight required elements: Community Development, Housing, Community Resources, Community Services and Public Safety.

Periodic amendments and updates are adopted to ensure the General Plan remains current.

The most recent updates include amendment to the Public Safety Element in 2021 and the final adoption of the 6th Cycle Housing Element in 2022.

Exhibit A to this memorandum provides summary tables that provide the implementation status of the City’s General Plan during the 2024 calendar year, organized by the five chapters of the General Plan. The Appendix A of the General Plan and Table HE-50 of the 6th Cycle Housing Element with Affirmatively Furthering Fair Housing Program Summary, which are Exhibits B and C of this memorandum, respectively, provides the overall direction and specific policies to be carried out to fulfill the City Council adopted goals. These documents should be referenced for specific information regarding Goals and Policies cited in the summary tables found in Exhibit A.

HOUSING ELEMENT IMPLEMENTATION
The Housing Element is a State-mandated chapter of the Brea General Plan that addresses the City’s identified housing needs, and the only element in the General Plan that is required to be updated every eight years (“Planning Period”). The Housing Element describes, identifies, and analyzes the City’s housing needs and addresses the maintenance and expansion of the housing supply to accommodate the households that currently live or may live in Brea in a Planning Period.

ATTACHMENT A
General Plan Annual Progress Report Memo 2024